The Chris Voss Show - The Chris Voss Show Podcast – Unread Pages: The Silent Struggles Behind Every Success by Marnie Del Beauchamp

Episode Date: December 27, 2023

Unread Pages: The Silent Struggles Behind Every Success by Marnie Del Beauchamp https://amzn.to/48e3JAS Marniebeauchamp.com Have you ever felt like you had nothing left? Like your world is falling... apart and you just want to give up? Unread Pages is the compelling story of a mum journeying through the world of business whilst navigating divorce, financial ruin, personal tragedy, health crises, loss, and grief. Highs and lows have marked Marnie's journey to success, but what stands strong is her "never give up" mindset. There were so many times when she thought she couldn't make it through, but she did. She wants to empower you to find that strength within yourself. When we let fear and self doubt hold us back, we are living within self-imposed limitations. Together, let's make the choice to overcome those barriers by instead doing the very things that scare us most. That is where real growth begins. Join me on this journey, and let me show you what limitless living can look like for you! About the author Marnie Del Beauchamp is an author, entrepreneur, mother, and accomplished leader based in Sydney, Australia. In her twenties, Marnie embarked on her career as an entrepreneur by acquiring her first business. Whilst her journey has not been easy, what truly resonates is her ability to keep moving forward. Her accolades encompass a collection of industry and business leadership awards, including distinctions like Business Person of the Year and overall Business of the Year in the esteemed Regional Business Awards.

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Starting point is 00:00:00 You wanted the best. You've got the best podcast. The hottest podcast in the world. The Chris Voss Show. The preeminent podcast with guests so smart you may experience serious brain bleed. The CEOs, authors, thought leaders, visionaries, and motivators. Get ready. Get ready. Strap yourself in. Keep your hands, arms, and legs inside the vehicle at all times. Because you're about to go on a monster education roller coaster with your brain. Now, here's your host, Chris Voss. I'm Oaks Voss here from thechrisvossshow.com. The Chris Voss Show.
Starting point is 00:00:42 Dot com. Oh, no. I stole away from the irony. The Chris Voss Show. The Chris Voss Show. the chrisfoshow.com Oh no, I stole away from the iron. You can send me a vote later and see what you think if I do it better than her. I kind of miss doing it actually. 14, 15 years I was doing it and now she does it. I don't know.
Starting point is 00:00:55 I kind of miss it a little bit actually. So I kind of revisited there. Welcome to the show my family and friends. We certainly appreciate you guys being here. Because without you, I'd just be a madman speaking into a mic. And they said that I can't do that anymore and next week i get one of the bracelets off that regulates that anyway guys we have an amazing author on the show and inspiring young lady and she can be talking to us about what's in her new book and how it can make your
Starting point is 00:01:19 life better or else i don't know i just started saying that so what we need to do is very simple we deliver to the ceos the billionaires the all the different members of congress and and white house advisors and pulitzer prize winners and journalists and all these brilliant minds and they live these extraordinary lives and they they they take all their, their cathartic moments, the things they, the trauma they went through, the things they lost, the things they gained, and they bring their final versions. Well, it's not final. It's kind of midway
Starting point is 00:01:54 for most people, but they bring their final findings of everything they did and they bring it distilled to you to the Elite Chris Voss Show audience for the Chris Voss Show Knowledge Glow that all of us have. So, all we ask from you is go to to the elite Chris Voss show audience for the Chris Voss show knowledge glow. So all we ask from you is go to goodreads.com, 4chesschrisvoss, youtube.com, 4chesschrisvoss,
Starting point is 00:02:12 linkedin.com, 4chesschrisvoss, chrisvoss1 on the tickety-tockety, subscribe to that big LinkedIn newsletter, and the LinkedIn group as well. Today we have an amazing lady, as aforementioned on the show, we're going to be talking about her newest book called on red pages the silent struggles behind every success and today we are joined by marty beacham and she's
Starting point is 00:02:37 going to be talking to us all the way from aussie australia aussie australia that's not that doesn't work that way aussie australia that's the way it works and telling us about her book and her insights I always get yelled at by my Aussie friends they're like it's hanging around or how that's not even that's not even Australian so Marnie is an award winning business leader best-selling author and mindset coach who survived many challenges which would stop most people in their tracks but rather than than give in, she got back up over and over again and used the lessons to rebuild a once shattered life, growing multiple companies along the way. Welcome to the show, Marnie. How are you? I'm very well, thank you. And thank you for coming on the show. We really appreciate it. Give us your dot coms,
Starting point is 00:03:20 where can people find you on the interwebs so money beacham.com is my main website and if you're looking for my book you can buy it through unread pages book.com there you go and give us a 30 000 overview what's inside the book so the book is basically just it's an autobiography essentially but it's got a bit of a business undertone as well. Because I talk about a lot of the challenges that I faced as a business owner. And I talk about the lessons and the ability to overcome a lot of things that happened throughout my journey that enabled me to go bigger and better the next time around. There you go. There you go.
Starting point is 00:04:03 And I like this, the silent struggles behind every success is, do I perceive it properly that, you know, one of the problems is that when people see successful people, they always go, Hey, I want to be like that person.
Starting point is 00:04:16 And they make it look so easy. I get that with the podcast. Like you make it seem so easy, Chris, I want to do that. And when can I be successful and make millions tomorrow? And I'm like, wait, you get paid for this? The, you know, and so people, you know, they'll see billionaires or Elon Musk or whatever the case may be. And, you know, I want to be like them when I grow up or I want to be like them next week. And you're like, do you understand
Starting point is 00:04:38 the silent struggles as you put in your title of your book? Do you understand the work, the, the pain, the blood, the sweat, the tears, the birthing, the, the work the the pain the blood the sweat the tears the birthing the the torture the pain the oh sorry i got a little out of hand there everything i've owned a lot of companies since 18 so sorry yeah so there you go so that that you know helps give people the you're showing how the sausage gets made basically yeah basically. Yeah, 100%. And, you know, obviously, there's a lot of reasons why I wrote this book. But that's a big part of it. You know, I've had so many people over the years say, you know, like, I don't know how you do it, or I wish I could do what you do. And yet, all of the things that I've been through,
Starting point is 00:05:20 I rarely speak about. So, there's only a lot of handful of people really who know the majority of what is in my book. And so a lot of the feedback I'm getting from people is we had absolutely no idea that you were going through those things along the way. You know, they, as you said, they have this glorified image of, you know, a business person. My business has always been in real estate. So it's the same thing. People think that real estate agents just dress in nice clothes, drive beautiful cars and get to waltz in and out of people's homes every day and make a whole lot of money. But it's so much more than that. Business is complicated. And speaking to what we're talking about, knowing what goes on behind that, it's so funny how people all people
Starting point is 00:06:06 say to me you know oh i just want to do this easy thing or do i want to succeed but but do it the easy way and i'll tell them there there is no easy way anything i had to pound this into a few gen z years heads anything of value in life anything that means something that has worth has to be shaped like a diamond and has to be compressed and pounded and worked at. What's the old adage? It was Thomas Edison, you have to spend 10,000 hours to really master a skill and get good at it. All that people say, I wish I could be good as you do and as you are. And I'm like, so do I. I'm still working on it. I suck at this.
Starting point is 00:06:47 In my mind, I suck at this. You think I'm great, but I know my fallacies and I know what I could do better. And I suck. Yeah, totally. I'm exactly the same. Yeah. And what was interesting is you mentioned to me that you, because you're on a podcast. I thought that was funny.
Starting point is 00:07:02 I don't know. It sounded good in my head. I'm on a weird tangent today but you said that you know people didn't see you know that you were you know going through struggles and and in issues and things like that and it i it kind of gave me an epiphany that you know people that we you identify as victims because they're always doing the victim thing you know like you always know who that one you're like oh i don't want to talk to bob bob's we have some you know whatever's going on with bob because bob's you know got problems but then there are people that are successful that are motivated they're entrepreneurs that you know you just don't have time to sit there and you know put
Starting point is 00:07:39 a billboard up and you know i remember going to tori amos concert and she told the story about how she was always playing victim mode. And one of her friends came to her one time and said, hey, man, get off the cross. We need the wood. Quit putting yourself up on it. And it hit her in the head. She's like, wait, oh, okay. They know what's up.
Starting point is 00:08:00 And so it's interesting to me the difference between the mindset of an entrepreneur and the mindset of maybe someone who's always in victim mode. Yes. Yeah. So there you go. Yes. I look at it as a fixed mindset versus a growth mindset. There you go. Now, in your book, you talk about a few other things that are not just business related, but you divorce and other things, financial ruin, personal tragedy,
Starting point is 00:08:25 health crisis, loss and grief. This is all stuff I did last Friday or I do every Friday. That's Fridays around here. That's the joke. Okay. Took me a couple of rounds to get that callback done. Tell us about your origin story. How'd you grow up? What shaped you and got you down this road? Whose fault is this? So my dad's. I'll blame him. Actually, it's his birthday today. So, yeah, it's actually quite an opportune time. Happy birthday, dad. Yeah, he's passed, but yeah, it's his birthday. So, it's a nice day to be doing the podcast. So, yeah, I'll definitely blame him. So, I grew up in just a small suburb in
Starting point is 00:08:59 Western Sydney, just a very normal upbringing. I have two younger brothers. My dad did a short version, did a series of, you know, different jobs before deciding. He virtually came home one day and said to my mum, I'm buying a truck yard. And she was like, what are you talking about? And I think I was around maybe 11 or 12 at the time. And I had always been extremely close with my dad so basically anything that my brothers and my dad did I did so you know racing go-karts I played soccer instead of netball and doing all that sort of thing so he went off and bought this truck yard and he literally transformed this little you know little thing into a national nationally known multi-million dollar business and I used to go to work with my dad all the time,
Starting point is 00:09:47 every school holidays, every weekend I'd be down there and just absorbing and watching everything. And so by the time I got to high school, when people say, what do you want to do when you grow up? My answer was always, I want to have my own business. And obviously they would say doing what? And I had no idea at the time.
Starting point is 00:10:07 So I said, I've got no idea, but that's my goal. So I think that we, you know, we absorb things around us without even realizing. And, you know, we just, we develop those, I guess those skills and that mindset. And, you know, my mindset growing up with brothers and a dad who, you know, my mindset growing up with brothers and a dad who, you know, I say in my book, dad loves speed, obviously the racing kind of speed.
Starting point is 00:10:32 Yeah, we'll clarify that. Yeah, clarify that. So basically, you know, I was probably a little hooked on the adrenaline of all that sort of stuff, you know, it was the bikes, go-karts, water skiing, snow skiing. And so I have had this innate thing inside me where I've been a high achiever. I never want to miss out on anything and I want to do what everybody
Starting point is 00:10:52 else does and be amazing at it. So I just think that growing up through that is what created an opportunity for me in business. Like I didn't go looking for it. I just had this feeling that I had to take opportunities whenever they opened up and eventually the right thing would come along and it did out of nowhere. Yeah.
Starting point is 00:11:14 There you go. And what was that? It was a real estate agency. So I started out in accounting, which was never going to be where I wanted to stay. Not a thrill probably maybe no no so used to racing that's a it's not a racing business yeah it's not at all and obviously maths was never my strong point at school of writing I was always a bit more of a creative um so yeah I I took a job straight out of school which essentially for me
Starting point is 00:11:46 was just getting me into the workforce a bit of life experience and to save some money travel because that's that's what I wanted to do first and foremost and then I just ended up being noticed by an accountant in their parent office and they asked me to come do an associate diploma in accounting at the time it wasn't what I wanted to do, but I thought it's a stepping stone and to have my own business, it's going to give me a really good foundation. So I did that and eventually worked my way quite a ways up in the company, went off and did some traveling and then relocated to the South Coast and opportunistically walked into a real estate agency one day looking for property.
Starting point is 00:12:27 I had been headhunted when I went to the coast to work for a property developer. So I did that for five years and did the property development, sorry, the real estate course. And it turns out that the TAFE teacher that did my course was actually managing that real estate agency. The accountant came out and offered me a job. And then within 12 to 18 months, I actually bought into that business. Wow. There you go. You've become a real estate agent.
Starting point is 00:12:55 And so, yeah, there's a marriage and a divorce that plays out somewhere in your story and some of the journey there. So tell us a little bit more how that all played out and some of the challenges that threw you. Yeah. So there was actually two. I'm a bit of a higher achiever. Oh, there you go. So my first husband and I separated when my girls were quite young.
Starting point is 00:13:17 And that year was probably, that was literally the worst year of my life. I went through the three major crises that we normally go through in life that year which was divorce the loss of my dad and financial ruin in the space of 12 months so the timing of that wasn't very good but we these things happen and it's never good it's never good you bring up but you bring up a good point because we have these cathartic times in our life where just everything's like the whole world just comes at us and our identity and comes crushing down on us. And then in the meantime, you're trying to run your business too. So how does that all play out or how did you overcome that? So basically, I just had to find ways to adapt and it meant working very long hours around the kids. For me,
Starting point is 00:14:06 I haven't ever cared about hard work. So, you know, if I have to work till two o'clock in the morning, that's what I do. You know, I have to be back up at seven or six, that's what I do. But it was a challenge and I did decide after about six to eight months that it was probably time to sell the business. I had been very successful with that business. So I grew it the first year that I owned it. We increased our profit by 100%. We became an equal agency in the area. I grew the team from four people to 12 people.
Starting point is 00:14:39 So it was something that I was really proud of. But I think that I was probably in a space where I was letting my heart make decisions rather than my head at that time the franchise saw for a million dollars in damages um yeah so I that was just I can't even explain how difficult that was. In spite of everything else stacked on top of you. A hundred percent. So I literally, the full case, nothing resulted except that we went into mediation. But it took six months and cost me everything. I literally lost everything I had.
Starting point is 00:15:21 And I came out of it with a massive hundreds of thousands of dollars in debt and I put my company into voluntary administration one of the reasons was to try to stop the court case and also I really had nothing left anyway I started to fill out bankruptcy papers and then made a decision one day that I wasn't going to do that I had the choice I could have let the company go I could have gone into bankruptcy I could have gotten out of that. I had the choice. I could have let the company go. I could have gone into bankruptcy. I could have gotten out of paying back all of the debts, clean slate, but I wasn't prepared to do that. So I literally bought my company back at a cost of over $100,000.
Starting point is 00:15:58 And it took me five years, but I paid off every single cent of that debt to the solicitors, the accountants, the barristers, everybody who was involved. Never came up. No, there was no way. To me, you know, I don't see failure as failure. I see failure as lessons, but there was no way. I was just going to, you know, let that sit and have that hanging over my head.
Starting point is 00:16:23 So hard work. And then a month after the court case was finally stopped and, you know, I was sitting in the park, my kids wanted an ice cream and I had $1.76 in my bank account. Wow. So I couldn't even buy my kids an ice cream. I literally had nothing. And, yeah, it was the toughest time of my life.
Starting point is 00:16:42 And then I think another maybe four or five weeks after that, my dad died suddenly. Wow. Wow. That's a kick. And your dad's an anchor in your life. He is for most young women. He was my mentor in business. He was my, you know, they say about, you know, your daddy's little girl.
Starting point is 00:17:00 That was me. Yeah. He was everything. So it was extremely hard. Yeah. It was. I just. I thought I'd hit rock bottom.
Starting point is 00:17:08 Yeah. After the court case. Yeah. But I hadn't. And then when that happened, I was just. Yeah. It was. I can't even explain it.
Starting point is 00:17:15 It was tough. But, you know. It is. It is tough. Because you're stripped. A lot of this stuff is your identity. And so you built an identity in life. You know, the people in your life are part of your identity.
Starting point is 00:17:28 As you said, daddy's girl. And, you know, having him as a business mentor and probably stuff and advisor was probably important. And then, you know, your marriage, for a lot of people, marriage is an identity. I don't know why, but I'm just doing jokes. I'm single. Me and Bill Maher, we can't afford to get divorced. So, but no, I get it. Marriage is an identity.
Starting point is 00:17:52 People have an identity, the union that they have, they get married and they're like, this is going to be the person I'm going to hate for the rest of my life. No, I'm just kidding, folks. But it's an identity. All these things, your it's an identity you know all these things your business is an identity when you build a business the you know the stuff you have you know i went through my cathartic time of losing everything in 2008 when the when the housing crisis that what we call in america the great recession i think you guys had a little bit of it we shared it with
Starting point is 00:18:23 europe pretty well i know we'd like to share as Americans. That's what we do. We share democracy or else we get the nukes. But that's how we roll. The asshole Americans. It's good to be whatever. Anyway, enough jokes like that. But, you know, these are all identities.
Starting point is 00:18:40 And when you're stripped of your identity, you feel like you're losing everything. You know, I felt like I was losing i well i lost everything and then to make it worse you know i'd start a lot of companies we had an empire that went down with the 2008 thing nothing was working and it wasn't just me too that was that was the one excuse i had i'm like well everyone's in the shitter right now so you know we're all trying to figure out how to make this stupid economy thing roll again. And so, you know, trying everything and it still isn't working. And I remember my friends said to me, they go, you know, Chris, you have tried so many new companies, businesses and business ideas, just anything to try and make a buck. If it came out on the news that you were an international gun runner selling weapons we wouldn't be surprised because you tried everything buddy at this point it's just you're you're you're just trying and
Starting point is 00:19:32 finally i got some things to stick at the bottom and i think i was if i recall rightly i was in a place like you where i was down to the end and and suddenly the lights went on and everything i'd been working so hard to get you know trying to plug everything in and goes switch work does this switch work what if we do this combo and and all of a sudden boom the lights went on and and and now i'm just some idiot with a mic but so no your identity and when when that's straight from you you're just raw right you're just you're just you feel like you're nobody you feel like you're worthless and and the reason i bring this up is this is an important point because i think everyone goes
Starting point is 00:20:10 through some sort of cathartic time at least once in their life if not more than that and where they're stripped of their identity and you know i wrote my book about losing my business partner being betrayed by my business partner pretty deep, but also losing my best friend of 22 years, which I actually valued more. And so it was kind of a great knife wound. But I had thought that my identity at the time was like Howard Stern's, where when Jackie Martin left the show, Howard Stern thought he'd lost his mojo, he'd lost his partner, and'd lost his partner and he couldn't do without him and so for me in the dark moment i had to refine myself rebuild my identity but i also found that i was the proponent
Starting point is 00:20:53 and that the the kid who'd built the ship when he was 18 and 22 starting his first multi-millionaire company who was eating top ramen that was still the kid and i was still that guy and it didn't matter that i didn't have the bmws anymore the multiple houses the gold watches and all the shit that i bought that ended up owning me you know i it didn't matter that i didn't have that anymore because i found that i still had this guy and as long as i had this machine and then you know i mean that's basically how i roll if you want to stop me you better take me out because as long as this thing can move I'm going someplace yeah I'm gonna I'm gonna figure out a way and that's the beauty of an entrepreneur so how did you was that kind of what you found at that bottom to just just start just start swimming and keeping
Starting point is 00:21:40 it going absolutely and that's the analogy that I use in my book is that I had the opportunity, I could either have either have sunk or I could swim. And so I chose to swim. Yeah. I think there's a mouse analogy or a frog experiment. Oh, yeah. There's quite a few. But yeah, I, I just, I realized, I mean, I did, you know,
Starting point is 00:22:03 have those moments where I was looking at my wounds and, you know, I was doing everything that everybody else would do in that situation. I think one day my dad walked in and found me lying in the fetal position on the floor, crying my eyes out. You know, that was quite common. There was, you know, weeks there I couldn't leave my home. And I think it comes down to what you said about that, you know, we feel like people are talking about us and judging us and all that sort of thing. But the reality is nobody even really knew what I was going through. Nobody had any idea what situation I was in. So I just, I think one day I just woke up and I just realized that I've done it once and I can do it again and that there was nobody coming to save me. It was up to me.
Starting point is 00:22:45 I had to pick up the pieces. I had to get out of bed. I had to get back in there and I had to start again. And I never had, I guess my belief never wavered in my ability to do that. It was more whether I would have the energy and the confidence and that sort of thing. So I had to overcome a lot of self-doubt. And I'm sure you would have been the same when something like that happens out of the blue. It mugs with your head.
Starting point is 00:23:13 It messes with your head. And I've never been one that has had self-doubt or anything like that. But all of a sudden, I was like, oh, my God, I don't even know. In fact, I said to my accountant and to my dad driving home from the court case one day i'm never going to own another business and i'm never going to join a franchise and i did both so you know but yeah basically you have no choice it's it's it's up to you you are the only person that can fix it and you're the only person that can start again and that's the beautiful part about being an entrepreneur is once you kind of develop this muscle of being able to build companies start
Starting point is 00:23:49 companies you know you can use it for various types of companies but you kind of you learn that resilience that hey it's been me this whole time i can still be me uh i just have to remember who that is and you know cut all that all that, you know, you bring your great point to that self-doubt where you're like, you know, you're thinking like, have I always been a failure? Maybe I just was, got lucky and, and, you know, your head really can start mucking with you. But sometimes just do the work. I mean, that's what I was doing in 2008. I was trying everything. I was pushing every button, banging every button. My friends are like, Jesus Christ, he's, you know, they were, they were really feeling for me.
Starting point is 00:24:27 Cause they're like, he's, he's trying, man. He's trying everything. But you know, the car was just tanked. You know, we, we almost went into a great depression. I mean, technically it had been for some of the moves the fed made and, uh, you know, you meet the cars were selling. It was, it was, it was kind of scary. Yeah. and you know you meet the cars were selling it was it was it was kind of scary it was yeah and so finally things started working and and then the the the lights went on and the boats started
Starting point is 00:24:52 lifting and and sometimes you just it's just you have to keep working you have to keep fighting and it's kind of how life works i mean universe the universe is a people hate it when i say this sometimes but the universe is a survival game that's really all it is it's just it is it's survivor man they put you on a beach naked and they it's a tv show you know only what's that new tv show where they put you on there naked they just throw you on there naked and go like have fun make fire yeah put some food and try not to freeze to death yeah and there's that you know that saying that i love that you inspire people more from what you've survived than what you've achieved.
Starting point is 00:25:29 Yeah. Yeah. And I think that that's true. And we need to celebrate, you know, and, and the great thing about being an entrepreneur and what you went through is you change your paradigm where you looked at it and like,
Starting point is 00:25:41 how can I learn from this? How can I grow from this? And some people get stuck in that victim mindset. mindset so i think there's a real distinct and we've defined as to the difference between there so now you've you've achieved success you're doing things now tell us about what your life is like right now where you're at give us the final product up until now. So I ended up selling my agencies. So I grew to, I had multiple agencies in different areas and a big team. And then after going through quite a number of other challenges, personal challenges mostly, and, you know, winning a lot of awards, I, you know, got business leader of the year.
Starting point is 00:26:22 I won most outstanding business of the year, a whole range of things. I felt like I'd kind of hit every goal and you sort of get to a point, I think, where it's like, all right, I actually need something new. I need something more to strive for. So I ended up selling my agencies and I went into more of the coaching space. So coaching and training and business startups, mentoring, helping people with mindset around business and that sort of thing, which I absolutely love. Besides that, I have been working on an app for about three years, which is very, very close to being completed. So we're kind of literally in the final stages right now. So I put a lot of effort into that. And obviously I write my book
Starting point is 00:27:05 there you go and now you're getting to share your story but i love how you're sharing you know how the sausage gets made i know people that's kind of a tough term to swallow because no one wants to hear about the rat tails but you know it it it drives you mental when i see people in life they're like i want to be like that guy and i like, do you know how much hard work went into that? No, I, you know, I'm sure it wasn't that big of a deal. I'm sure it's easy. Have fun with that, buddy. You know, people do that.
Starting point is 00:27:34 You know what it's like. People come up to you and they go, Hey, I want to be as successful as you are. And, uh, and you're like, okay. And they go, yeah, yeah. Tell me, tell me a couple of secrets so I can be, you know, like you tomorrow. And you're like, that's not the way it works. You got to have a little bit of luck. You got to have, as you talk about in your book, a lot of persistence.
Starting point is 00:27:53 You know, there's a lot of problems you're going to solve. There's a lot of adversity. There is no, I mean, if there's somebody out here who has had a clean sale all their life without any problems, I want to find them and beat them to death because I'll be the guy who does it. Me too. I'll be with you. But I'm pretty sure from what I've seen, even movie stars, ultra-rich people,
Starting point is 00:28:14 we kind of assume that they're like, that somehow they got the perfect line or the perfect thread right to success. And they didn't usually. They have their stories. And so it's, it's a challenge to go through this. And I think it's cool now that you're helping people know how to start a business, but also, you know, telling people the ugly part of what success is about, because, you know,
Starting point is 00:28:38 everyone, everyone loves it when you're on top and you hit the big time and they're like, Oh, it must have been so easy and you're just like yeah yeah i i can't feel my legs yeah exactly exactly which i can't no but i'm just kidding so there you go what is some advice you give to inspiring entrepreneurs about embracing challenges on their growth journeys i think the biggest thing is that the sooner that you lean into it and face up to it, the better, because we spend so much time avoiding things, like avoiding answering emails, avoiding making phone calls,
Starting point is 00:29:17 avoiding challenges or, you know, pulling over that staff member that you need to talk to. And all it does is manifest and it just builds and builds and it becomes such a big task that eventually it gets swept under the mat and you don't ever overcome it. So for me, it's like a, and I'm a procrastinator, I'm an overthinker, I'm a people pleaser, I don't like confrontation.
Starting point is 00:29:40 So a lot of those things are quite difficult for me. But what I've kind of learned over the years is that the best thing that you can do is to count yourself down and just do it. Don't overthink it. I think our conscious mind is slower than our subconscious mind. So the minute something sort of pops into your head that you have to do, then you do that before your conscious mind starts to talk you out of it. That's been something I've always focused on.
Starting point is 00:30:06 But yeah, otherwise, I just think you have to accept that there are going to be challenges and you have to just ride the wave. You have to deal with it, whatever it is, as soon as it comes up. And you have to know that there is a lesson in every single challenge that you're going to face. And you need to take that lesson on board. And next time around, you know how to do it bigger or better and i like what you bring to it because we can look at you know there's there's no thing that you know how we approach problems that come to us how we how we utilize them or perceive them makes all the difference so like
Starting point is 00:30:43 you know you can have something bad happen to you and you go oh my god victim mode why me why was i punished you know the world hates me whatever you know whatever the hell or you can go okay that happened a bit of anomaly maybe but how can i learn from this to make sure it doesn't happen again how can i how can i utilize this and i think that's the i think that's the real difference that separates people who fail and consistently fail and maybe never succeed, at least in maybe some of the things they want to or whether they're an entrepreneur or business, and successful business owners like yourself where they go, okay, okay, this happened. How can we grow from this? How can we learn from this? How can we adjust for this? What is this telling me?
Starting point is 00:31:26 You know, failure is that we talked about this. It's kind of been a theme on the show. Come to think of it. Did you plan this? But business failure and resolving those failures has kind of been a theme last week. And part of really what running a business is, you're constantly fixing failures and problems.
Starting point is 00:31:44 You're just constantly problem fixing. People are going to hate me because I've said, I think I've said this three shows in a business is, you're constantly fixing failures and problems. You're just constantly problem fixing. People are going to hate me because I've said, I think I've said this three shows in a row now, but like I said, it's been a theme. I was watching this guy on TikTok that I watch who sells private airplanes. He's been doing it for 40 years and he sells to all the guys who got a couple bucks there. He talks about his things. It's kind of interesting to see his life and how he does it. Maybe when I grow up, I could be him or something. But I'm still working on getting my first plane.
Starting point is 00:32:14 But he made a day in the life the other day that I watched. And it was really amazing how he goes through his day. And it was really amazing. He goes to the gym in the middle of the day, which I'm like, wow. I used to do that too. Do you? I used to yeah yeah i made sure i split my day and yeah i may start doing that because i'm at the age where i need that extra pump but i don't know sometimes i wreck myself at the gym so maybe i need to pace myself
Starting point is 00:32:38 or something that and he goes back to the office in a suit so i'm like wait were you all sweaty in there what's going on but he talked about how he's been in the plane business for 40 years and he goes you know what's interesting is for 40 years i still have to solve new problems every day is just problem solving and he goes there's new problems new issues new regulations new technology he goes i'm constantly and you would think after 40 years that you know this would just be it you just sleepwalk through it all you just say yeah you just do this you just do that he's like no 40 years i'm still solving problems and i think maybe if more
Starting point is 00:33:15 entrepreneurs just thought themselves as maybe we should just change the term on from entrepreneur to just professional problem solver maybe that that would be a good thing to do. I agree. When you start thinking from that aspect of that's what you do all day and you expect it, you know, instead of going, and I remember there were some days in my company, why me, why this day? You're like, oh my God, this problem?
Starting point is 00:33:40 You know, instead of going, wait, I expected you to show up today. We've been waiting for you mr problem thanks go ahead and have a seat and we're going to figure out how to work with you today and fix what's wrong with you you know and that that just totally changed the paradigm it does yeah yeah yeah and that's true you have to as i said you have to accept that that's going to be part of owning a business you know the buck stops with you and it's it's it's entirely up to you how you manage that yeah what was let's see what would you say overcoming this aversion adversity has shaped your leadership style
Starting point is 00:34:17 and what is your leadership style that you you kind of espouse to or or what are the some of the ways that you think about yourself when you think about leadership? So think with me, my leadership style has adapted and evolved since that first time around. But for me, I'm a connector and I believe in bringing people into the business. So my staff and my team, I've never had that, I'm the boss, you listen to me mentality. That's just not the way I am. I've always led by example. And I think with my team, it's always been, there's been a very big open door policy. Everybody knew that if they made a mistake or they had a problem that they could come to me,
Starting point is 00:35:03 I would sit down and I would help them brainstorm and I would help them fix it. We all make mistakes, right? And, you know, sometimes, you know, people make really big mistakes that are going to impact you in the business. But for me, it was always like, okay, so how can we manage these? What measures do we need to put into place so that this doesn't happen again? And so by having that connection with all of my team, you know, I've always been a very big rewards focused. I've always been very integrative in that, as I said, you know, we used to have meetings with all of the team where everybody would put an idea forward with what we thought would be a good thing, you know, for the business moving forward. And then, you know, if there was great ideas there, obviously we would adopt them and implement them into the business. So any big decisions I made with my businesses, whether it was opening another office, whether it was rebranding, you know,
Starting point is 00:35:53 obviously when I decided it was time to sell, I included the whole team in those decisions and sat down and spoke to them and asked for their thoughts and that sort of thing. So that's the kind of leader I am. And I think it also overcoming what I've, I've overcome, I think it's enabled me to connect better and to be able to empathize more
Starting point is 00:36:12 with, you know, personal things that they're going through as well. There you go. Problem solving for everybody. Yeah. You've got to let your team delegate and let them solve problems so they can learn too,
Starting point is 00:36:22 because their, their process is learning to learn stuff and then the problem solve as well. So that's important. Yeah. So let's go through your website and talk about your offerings. There are some of your services, the coaching you do and different things that people can use to help make themselves better through your leadership.
Starting point is 00:36:41 So I have different. Yeah, sorry. Go ahead. It's a Marnie. No, no, I'd rather you leave me. There you go. With that.
Starting point is 00:36:49 I'm just going to let you tell us. Now, what's the website for you again? We'll get a plug in for that. MarnieBeaching.com. There you go. And then I see there's several services, recruitment, shop. Tell us about some of the offerings that are on here so yeah there's there's obviously leadership and management programs that i run and they i'm just in the process of getting some some of those developed to do more online as opposed to you know face to face but for me a lot of people particularly in the real estate industry who go into business ownership don't really have management or business experience they're successful agents that decide they want to go out on their own so my program basically helps them to establish their leadership style because I think once you know your own leadership style that then translates
Starting point is 00:37:40 through everything in your business your communication the people that you should be recruiting you know the way the business, the way the systems and processes are implemented. So that package, yeah, is very much around setting it up, you know, mindset. It's got a whole lot of stuff in it. Then I do one-to-one coaching as well. I do group training programs where it's just anything from two hours to a day. And obviously, yeah, I do a bit of recruitment as well within the industry mostly there you go business planning growth strategy management leadership recruitment and staff you have a course here setting up an eboo am i pronouncing that right oh an ebu
Starting point is 00:38:17 okay yeah it has a picture of a flower on, so I wasn't sure what was going on there. So, yeah, that's basically a term that we use for a pod, like a sales pod within an office. So, you've got your lead agent, and then they have a team underneath them within another business. This is why I do the show, to learn about what goes on in Australia, the terms you use there. There you go. And Eboo, I learn something new every day with the podcast. That's the whole reason I do it. So I can keep learning and growing and becoming less dumber than I already am. So there you go. So this is pretty awesome. Give us a final pitch out to people to order the book and reach out to you to contact you for your services. Yeah. So you can contact me through
Starting point is 00:39:00 the website or the book is available on Amazon Barnes and Noble I think that's pretty big in the US that site and it's going to be distributed throughout bookstores early next year so that hasn't quite happened yet yeah would love you to read the book and more importantly I would love the feedback so any reviews or anything you'd like to share with me that you got out of the book would be amazing there you go and you know it's so awesome i'm glad you tell the story of the good the bad and the ugly of all the things that you go through in life because like i say it's so maybe you know people come up to me and they're just like i wish you'd be like you and i'm like why have you met me do you know me like i'm i i'm me and i don't want to be like
Starting point is 00:39:40 me so there you go but you know people don't realize how hard it is you know they see all the success you know star movie star music star whatever and they're just like oh i wish i could be like them i'll just get a mic and i'm sure that overnight all you know everybody wants that what they call it the overnight success you know syndrome or delusion and everybody takes a pill yeah take a magic pill i i had a i had a friend that i i love and i'm dear to but he wrote me the other day and he's like i need the tips on how to have a successful podcast i'm like where are you at it's like i'm starting my first podcast and i'm like dude you're killing me man like do the work man do the work do the work yeah i mean if i knew what
Starting point is 00:40:22 this stuff's for a successful podcast, I'd have one. Wait, what? No, I just, it's a journey, man. It's a journey. It's a journey. Do the journey. Do the work. It's going to be blood, sweat, and tears.
Starting point is 00:40:39 It's probably going to be a whole lot harder than you imagine it should be or would be. And I don't know. I don't know. Sometimes you look back and you're just like, would I do this over again? Why did I do this to myself? Oh, 100%. There's many things that I've done that I'm like, oh, my God, why? Like I, yeah. That accountant job sound is so safe.
Starting point is 00:40:58 I could have saved myself a lot of hell. I know. I could have, but it's not me. But, yeah, the lifestyle that you can lead and the being self-actualized, controlling your life, the freedom and stuff, but you have to hone your discipline. You have to hone all your skills of character,
Starting point is 00:41:15 resilience, and everything else. Thank you very much, Marnie, for coming on the show. You've been super inspiring. You're welcome. We really appreciate it. Thank you. There you go. Thanks to my audience for tuning in.
Starting point is 00:41:24 Order a per book wherever fine books are sold unread pages the silent struggles behind every success october 4th 2023 folks it's never as easy you think it's going to be in fact it's probably 10 trillion times harder but the person it will shape you into is a much more aligned person where you're self-absorbed. I have that too. But you're self-actualized, you're self-accountable, and it will change your life in so many ways. It's worth it in the end, at least most times.
Starting point is 00:41:57 I don't know what that means. I'll just leave that as a joke. Thanks for tuning in, everyone. Go to goodreads.com, 4chesschristophiles, linkedin.com, 4chesschristophiles, christophiles1, the TikTokity. Subscribe to that big LinkedInin newsletter 130 000 linkedin group as well thanks for tuning in be good to each other stay safe and we'll see you guys next time

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