The Curiosity Shop with Brené Brown and Adam Grant - Brené and Adam on What They Will Never Agree On

Episode Date: March 20, 2026

Welcome to The Curiosity Shop! In the inaugural episode, Brené and Adam discuss how a public disagreement about authenticity almost ended their relationship before it began. For the first time, they ...discuss where they went wrong, why they changed their minds about each other, and what they learned about repair and trust. They also explore what healthy authenticity looks like, and dive into the many things they may still never fully see eye to eye on – from email vs. texting to remote work to faith. Show Notes Unless You’re Oprah, ‘Be Yourself’ Is Terrible Advice - Adam Grant 2016 NYT Op-Ed The Fine Line Between Helpful and Harmful Authenticity - Adam Grant 2020 NYT Authenticity Is a Double-Edged Sword -  Adam Grant 2020 WorkLife with Adam Grant Podcast  My response to Adam Grant’s New York Times Op/ED: Unless You’re Oprah, ‘Be Yourself’ Is Terrible Advice - Brené Brown LinkedIn 2016 The Dangers of Being Authentic - Adam Grant LinkedIn 2016 In Tough Times, Psychological Safety Is a Requirement, Not a Luxury  - Michael Blanding 2025 HBR Jecker & Landy: Liking a person as a function of doing him a favour  - Jecker & Landy 1969 APA PsycNet Adam Grant on The Power of Knowing What You Don’t Know  - Brené Brown and Adam Grant 2021 Dare To Lead Podcast Brené Brown on What Vulnerability Isn’t - Adam Grant and Brené Brown 2023 Re: Thinking Ted Audio Collective A Whole New Mind (Right-Brainers will Rule the Future)  - Daniel H. Pink 2005 Book The Neuroscience of You: How Every Brain Is Different and How to Understand Yours  - Chantel Prat 2022 Book Dr. Harriet Lerner on I’m Sorry: How to Apologize and Why It Matters, Part 1 of 2  - Brené Brown and Dr. Harriet Lerner 2020 Unlocking Us Podcast Happy Gilmore Scene - I’m Stupid You’re Smart - Happy Gilmore 1996 Movie Shame and Guilt - June Price Tangney 2002 Book Daniel Kahneman: Doesn't Trust Your Intuition - Adam Grant and Daniel Kahneman 2021 Re:Thinking But yes, Blue Jays are master mimics Sponsor List Thank you to SAS and Canva! Chapters Titles + Timestamps 0:00 - Introduction 3:26 - Our First Disagreement 18:45 - Our Path Here 28:31 - Approach to Repair an Apology 51:02 - Closing Question Learn more about your ad choices. Visit podcastchoices.com/adchoices

Transcript
Discussion (0)
Starting point is 00:00:00 Welcome to the Curiosity Shop. A show from the Fox Media Podcast Network. Hi, everybody. Welcome to the Curiosity Shop. I'm Bray Brown. And I'm Adam Grant. We're glad you're here. We're here. I'm glad we're here. I'm glad we're here. Mine are a miracle. I'm shocked we're here. Really surprising. We did it. Well, we're doing it. Well, yeah, yeah, yeah. Let's not get too excited. Two things that I think we should talk about today for our first podcast, Maiden Voyage. one, how we got here, and almost didn't get here. Are you sure we want to go there? I think we should.
Starting point is 00:00:41 And if this absolutely goes to hell, what our best predictions are about why it'll go to hell. How about that? I definitely look forward to that one. Yeah. So let's jump in. Okay, before we do that, I want to take a quick moment to thank our launch sponsors. We have SaaS, powering better decisions with data and AI. You can learn more at SaaS.com.
Starting point is 00:01:06 That's sas.com. And if you're looking for a partner in design and productivity, you can also check out our other launch sponsor, which is Canva. You can learn more at Canva.com. I'm self-teaching myself Canva. It's really fun. If you can't find me sometime, it's because I'm trying to make cool things. That's Canva.com.
Starting point is 00:01:28 And thank you both for being launched sponsors. That's exciting. We're obviously thrilled to have them on board. and you'll get to hear more about them as we go. Yeah, let's do it. So tell the story about how we first encountered each other. Well, I remember meeting in a green room backstage before an event that we were both speaking at. And we probably chatted for five minutes.
Starting point is 00:01:51 This was before our desktop? Yeah. Yeah, this was a decade ago, probably. Oh, wow. Okay. I don't remember. Maybe, no, it was longer. I think it was 2013, 2014.
Starting point is 00:02:01 Yeah, I don't remember. I think we were in Arizona. and we met backstage or no, it was a green room. And I think we chatted for five minutes. And that was the end of it. I clearly left a bad impression because you took me down in your online article. That was not my intent. Yeah, go ahead.
Starting point is 00:02:20 Clearly that was not a good meeting. This was not a good meeting, folks. I thought the meeting was fine. Okay, so let's talk about how. I actually left it feeling like I was awkward because I felt like I knew who you were and you didn't know who I was. I would be surprised if I didn't know. who you were in 2013. I don't know. I just walked in and introduced myself. I don't know if she knows
Starting point is 00:02:42 who I am. And I don't know if I should introduce myself as if she does or doesn't and didn't know what to do with that. So you know, it's probably because when I'm in a green room, I'm locked in. Yeah. And that's probably why I'm locked in because I'm praying. To whom? God. I am praying. I have a prayer that I say every time before I speak. Before a speech? Before a talk or anything. Oh, yeah. Oh. Yeah. Okay. So I had no idea. So I was, I was, I was, trampling on your prayer. No, no, no, you weren't trampling, but I'm probably locked in in a green room and maybe back then even more so. I believe that. Yeah. But other than just not being sure how the interaction went, I didn't really think about it. So then let's talk about what happens next.
Starting point is 00:03:25 Okay. Then I was writing an article about what I consider problematic advice for people at work, which is be yourself. Agreed. And I was looking at Well, I wrote the article basically just trying to capture some evidence about how people who are too obsessed with being themselves end up making bad impressions and getting worse performance reviews and not getting promoted. And I finished to draft the article and my editor said, you need a definition of authenticity. And I started looking up definitions and you had the best one by far, by far. I mean, nailed it in a sentence. And I thought, this is it. And I thought it was a shout out.
Starting point is 00:04:09 Like, hey, you know, Brene has done the best work on authenticity. Let me quote her. What I did not do, and I regret having not done it, was read the rest of the work and understand your definition and context because I think I would have framed the article very differently. But it didn't cross my mind. I thought it was, hey, Brne has done great work on authenticity. Here's how she defines it. And here's how the advice to be yourself can get you in trouble. And that is not how it came across to you, I think, because I woke up the next morning and my social channels, my email, even some texts, all of it was blowing up saying, Brené Brown just smacked you down.
Starting point is 00:04:52 I was shocked. You were not happy. But didn't, let me, let's find it. We should have prepped for this. What is the, what is the, let's see. Let's see. You're looking for the title? Yes.
Starting point is 00:05:07 I did not write that headline. No, let's go ahead. Tell folks the title. I think the title was, unless you're Oprah, be yourself as terrible advice. And then, but where was the part? I'm in the LinkedIn. What was the part about me? No, there was, no, no, no.
Starting point is 00:05:30 We should look. Hold on. Let's look. This is the LinkedIn. By the way, we've never really talked about this. No, we've never talked about it. No, I think it... Only around it.
Starting point is 00:05:41 No, I think what happened was... What year was that? 2016. It's not that one. It's not this one? It's the Oprah one. Go back up. Hold on.
Starting point is 00:05:55 We're looking right here. That's it. Yeah, right there. January 2016. Okay. Yes. Yeah. So it was a smackdown of authenticity.
Starting point is 00:06:15 I didn't mean it for it to be a smackdown of authenticity, though, right? I was trying to say the be yourself advice as a way of expressing authenticity. But I actually believe, but I actually believe that authenticity is, this is such a, this is such a wild thing that we ended up here. We did not plan for this. And this is, every time we sit down, this happens. Like, you have no idea how many times we've scripted what we're going to say, and it never works.
Starting point is 00:06:46 Here's the thing that's frustrating to me about the perception of my work. Be vulnerable is the takeaway, but no one reads the next three sentences, which says vulnerability minus boundaries is inappropriate disclosure. People read the definition of authenticity, but built into the definition of authenticity is boundaries. Yep. Boundaries. The cost people have, look,
Starting point is 00:07:16 I've worked in unsafe places. Like literally my first boss out of my MSW program through a glass paperweight at me. Like, no, I have worked in, oh, yes. I have worked in really tumultuous. And let me tell you, like, I graduated from high school in 1983. I was two. Yeah. Fuck off.
Starting point is 00:07:40 When for me, sexual harassment was the price of entry for. work. Yeah. So sorry. No, yeah, but it's for most women my age. We, you know, I, the whole idea that I would tell people, you know, without any boundaries, be vulnerable, be, you know, read the rest of it. Don't weaponize the first line. If you don't understand the second, I can't fix, I can't fix the fact that people don't read the whole thing and leave with a single message. Any message taken out of context is dangerous. When I was a young academic, I was authentic by my definition, which was I was brave, I was bounderied.
Starting point is 00:08:28 I trusted my instinct about who to trust with, you know, things that I wanted to share and not share. So the whole thing is that no one talks about the emotional weight of not being authentic. You know, so I think authenticity is a very complex thing that includes being boundaryed and building internal systems where you count on yourself intuitively to trust when you can share and what you can share and with him. And I'm completely on board with that and clearly did not capture that in this short piece where I quoted you out of context. Yeah. And so I think that so when I read that probably my ire towards you, is that right, the right word? Yeah, like my. Oh, I think it was strong.
Starting point is 00:09:17 stronger than I are. You do? I mean, look at some of the sentences you wrote in your response. Oh, but people complimented us on our back and forth, right? People were like, wow, this is how more people should argue this way. But I think we debated. I was absolutely pissed because I think you represented a larger wholesale issue with the weaponization of work. And it's not just my work. We, you know, we were with the stair parole last night because, you know, coming off a South by Southwest event. The hardest, one of the most difficult things about emotional resonance, when you write with emotionally resonant language is it succeeds in doing the thing the writer wants, which is
Starting point is 00:10:08 to internalize it and make it your own. It's emotionally resonant. It finds a compartment in your heart where it can live. It gets cozy. It gets a blanket. It snuggles into the sofa in your heart and thinks, yeah, this speaks to me. This is true. Then you make it your own, and then you regurgitate it through your own lens.
Starting point is 00:10:28 And that's why people are like psychological safety. So you're basically what Amy Edmondson is telling people is if it doesn't feel comfortable, then it's okay to say you're unsafe. No, she never said that. The opposite. She said the, she's a hardcore performance researcher, right? And so I think you, and I didn't help that you, were a dude. Oh, wait, so I got stereotyped as one of those men. Yes, that you, yes, I think my initial
Starting point is 00:11:00 reaction, I don't think I had the language back then. Quantative social scientist, jerk. Yeah, mansplaining my work and taking it out of context. So then I was like, I'm done with you. I was just like, I can't. And, God, in a way, it was more than that, wasn't it? No, I don't think so because I had never... We didn't talk for four years after that. But we had never talked before that. That's true. Yeah.
Starting point is 00:11:25 So it's not like we were friends and I broke our friendship. No, but we, I mean, I wrote a pretty strongly worded rebuttal and then you responded again. And then we just, that was the end of it. Yeah. And I remember somebody, I don't know, it was Seth Godin or someone was like, hey, y'all, there's a dust up on LinkedIn. I was like, oh, please. But yeah, I just wasn't doing it.
Starting point is 00:11:51 But I have to tell you that it was probably a disproportional response. You think? I'm sorry about that, yeah. Oh, thank you. Well, I'm sorry that I failed to read your definition and context because I would have written really differently about your work and how it actually is the solution to the problem with your self-advice, not part of the problem. Yeah, because I think people who understand my work know that I, my bottom line is,
Starting point is 00:12:23 be yourself with people who've earned the right to see yourself. Share your story with people who've earned the right to hear your story. Wait, say that again. Be yourself with people who've earned the right to see yourself, you know, to see you, and share your story with people who've earned the right to hear your story and with people with whom you've built a relationship that can bear the weight of the story. You know, that's like, and it's so, this is really interesting because people, this is so interesting because people also say, wow, you're telling people to take their armor off at work.
Starting point is 00:12:59 And I said, no, actually, when we do a dare to lead intervention, the reason why a lot of CEOs, after the first meeting with me say I'm not working with you is if you want us to come and do the work, I'm happy to do that. We're going to start by identifying the people with the least formal, the least amount of formal power and the least amount of proximate power. and then we're going to start with one question, why is armor required or rewarded here? And if you're willing to hear what information we collect from that process, you're a great fit for this work. If you don't want to know
Starting point is 00:13:34 what you and other leaders are doing to make armor required and rewarded here, you're not going to like working with me. So powerful. Yeah, so very few people make it through that litmus test because most people are like, and then you can imagine if I'm working with the CEO that says,
Starting point is 00:13:47 I want to know. Yeah. Because the armor is not only killing them, it's killing innovation, it's killing trust, and it's killing performance. It's shocking to me that there are leaders who wouldn't want to know. Oh, the majority. I mean, one that I think long term is a choice to fail. It is a choice to fail, but it is a choice of self-protection and ego overwinning.
Starting point is 00:14:07 Yeah, and secondly, I mean, I think it's just morally irresponsible to not care about the impact you have on other people. This is where we go so wrong because I'm like, but isn't the protection of power and privilege morally irresponsible? Yeah, it is. Yeah. So that's where that's where this lives. So I think I was, and I have to say it was an embryonic moment in my career when this happened, that I was just starting to see people bubbling up, taking the work out of context. And it was at a larger scale than I could whack a mole down. Because at first I was just responding to every tweet, every everything. No, no, no, that's not this. You miss this part. No, no, no. And then there it is in the New York Times. You know. And I, I'm like, shit. Well, I, look, I think you can say your response was disproportionate, but I'm the one who caused the response in the first place with what I wrote. And being careful in my writing and being respectful of other people's work are core priorities
Starting point is 00:15:10 for me. And I'm sorry that I failed to live up to those standards. I think a couple, a couple of things are, you know, are occurring to me as we talk this through, it's strange that we'd never talked about this. I think we've never talked about this. We've never, we've walked around it. We've never walked into it. No.
Starting point is 00:15:32 And I'm trying to figure out why, which I want to talk about. But I think one, you know, one thing that hit me after I got some distance from your response was what I should have said and what I actually think we agree on is that authenticity without empathy is selfish. that is not just about saying, well, this is who I am. Let me express myself. But also, I need to do that in ways that show regard for other people's values and well-being. Yes, I think empathy, I think authenticity without empathy and boundaries fails to be authenticity.
Starting point is 00:16:09 And I think authenticity should be in service of connection. So I think it's very difficult in a work perspective, from a work perspective, to be authentic. in an environment where conversations about power and identity are not okay. Yeah. Yeah, I think, I mean, it's remarkable how aligned we could have been on that. So why have we never talked about this? Because I came out of that thinking I will never talk to this person again. Same.
Starting point is 00:16:43 Oh, for sure. By design. Yeah, I mean, just, yeah, no. I don't know. So for the over four years, over the course of the four years, several people came to me and said, I know you and Adam had like a real disagreement. It was pretty public. I think you would weirdly get along. And it's not that they said, I weirdly think you would get along. They said, I think you would weirdly get along, which we weirdly get along. Sometimes. Yeah, sometimes. I mean, we think we always get along. Maybe there's been. hiccups, but they're not hiccups. I don't want to, there's been moments of frustration and then
Starting point is 00:17:29 repair frustration on both sides. I, I don't know. I just wasn't interested because we've never talked about this before, because I think in the four years that followed the article, this became one of the heaviest and hardest things in my life. This kind of missing. use and weaponization of my work. And I was an avatar of that. And you were an early avatar of that. Yeah. And so I think I just was like, and it was coming in.
Starting point is 00:18:06 It felt sandwiching for me because on the one side I got, you know, you're not, you're not understanding what it's like for some people that are not in your position, what it means to be vulnerable. And I said, you know, God. And then on the other side, I remember I got to revise and resubmit on an article that said, you've oversampled, especially black women. And so, yeah. And so it was 48% of one of my samples.
Starting point is 00:18:34 But I think it was like because that's who's being targeted right now. And so it's not an oversample. It's a, you're an under stupid. I mean, I just have this bad reaction. So I think I just was disinterested. The hard thing for me that it was felt misstimple, aligned is I was reading all of your work. I was, I was reading yours too.
Starting point is 00:18:59 Yeah, I was reading your work, highlighting your work, challenging myself with your work. I was respecting and appreciating your work. So then I get the call four years later from you. Do you want to talk about that? I don't know. Yeah, you just go ahead. You called for, for, you asked me for a favor. I asked for help.
Starting point is 00:19:15 Yeah. I was, well, yeah, I was, I mean, I was reading and learning so much from your work. and watching your talks. And the other thing that happened was, everywhere I went, you had spoken. Same. And I kept hearing.
Starting point is 00:19:33 I actually, I have two questions I always ask when I'm either speaking in an event or visiting an organization. One is, what can I do better? The other is, who's the person who's had the most impact? And every single place I went, what I asked,
Starting point is 00:19:49 who has most helped your organization or your people? The answer was Bray Brown. And at first, I was like, I hate that. This is terrible. Newman! Exactly, Newman! It was such a Seinfeld moment for me.
Starting point is 00:20:04 Newman. And then it happened enough times, and I had been internalizing much more of your work, and I found myself quoting you, saying, as Brunee Brown says, clear as kind. And I think I begrudgingly had to admit that there was value in your work. I find it really hard to fully separate the art from the artist. Same. I think your values are infused in what you create. And so I started coming around to the idea.
Starting point is 00:20:34 This person has a lot to contribute. She probably has a lot of virtues. And yeah, then I was, during COVID, I was working with a women's sports team and having a hard time getting them to engage with some of the research and ideas that, I thought would help them. And I decided to create a little speaker series because nobody could go anywhere during COVID. So I said, let's do this virtually. I'll bring in speakers. Who do you want? And the number one request was Brne Brown. And I thought, what do I have to lose? Worse that happens is she still hates me. And we don't talk. We already don't talk. She probably already hates me. And I was so surprised. I reached out to you and you said yes immediately by email.
Starting point is 00:21:22 You responded to an email. I did respond to an email. I was very unlikely, Renee. And I remember you showing up and just, one, you know, just imparting so much wisdom to the team. And two, making it clear that you wanted to help even somebody you didn't like. Like, who does that? Yeah, because I felt hypocritical because I think you probably, that email caught me right in the middle of reading one of your books. and I think I was talking to my kids about your work too
Starting point is 00:21:56 because I thought it was really helpful. And so I was just like, this is so, this is just stupid. I don't know what we're, I mean, like life is too hard at this point because we were in the middle of COVID. Just stuff was hard. I thought it was really generous to reach out to me. I mean, it's interesting. The first time we did a dare to lead intervention was at the Gates Foundation.
Starting point is 00:22:16 And we asked, that was the first place we asked us later, this group of leaders, this question. And we've since asked over 10,000 leaders. And what is the thing that your direct reports do that build trust for you? Like, someone's reporting to you, what's a behavior they engage in? And everyone always thinks it's going to be reliability, like you can dependability or reliability. And the number one thing is always they ask for help. When someone who reports to me asked for help, my trust for them skyrockets.
Starting point is 00:22:49 So I think when you asked for help, I kind of felt like this is, this is, this is, this is, first of all, hypocritical internally. Does that make sense to me? He can't be the avatar for a general frustration I had because I, because I am the avatar for so many people's frustration and that's so unfair and hurtful. And so I was like, this is a great opportunity. Wow. Yeah.
Starting point is 00:23:16 Yeah. But we've never talked about this. It's so weird. Well, okay, so a couple things. One, you're reminding me of a classic paper by Jekker and Landy, 1965. Fact-checked that later. The paper is about liking a person as a function of doing a favor for them. And how when you are asked for help, when you help the person, if you weren't forced or obligated to do it, you come away thinking, well, I must care about them or like them.
Starting point is 00:23:41 Otherwise, why in the world was I doing this? God, that's interesting. Obviously, to not cross my mind. I was just desperate to try to get through to this team when I reached out to you. I have to tell you, that was a tough gig. It was definitely challenging. And it was a Hail Mary pass to you, which you kindly caught. Ran down the field and boom.
Starting point is 00:24:01 Touchdown, Brunei Brown. No, I didn't actually. I actually experienced that. I didn't care as much of the outcome of how impactful our conversation was. That was not my goal for the interaction. My goal for the interaction was more repair with you and connection and just kind of build something. Wow. Yeah, because it wasn't the first time I'd worked with that specific group of people, you know,
Starting point is 00:24:28 or at least in individual capacity, and I knew it was going to be tough. Yeah. Well, then it was extra generous of you to take it on, given what you were walking into. But I think it's, I remember being unsure at the time. We talked probably for five minutes before we went on the virtual stage. And I wasn't sure if I should apologize and try to repair the relationship then or if just, it felt like there wasn't enough time. And I decided instead just to show my genuine appreciation for you being willing to do this.
Starting point is 00:25:00 And it was great. And help me and help them. And I think, I'm curious now, if I had apologized then, would it have played out differently than just kind of getting to know each other on a different level through, working a little together. I think I was very hopeful, though, this would never come up again. I was just like... Do you want to talk about it?
Starting point is 00:25:22 No, I didn't. I don't think I wanted to talk about then. I was like, let's just lock in and help this team. Like, this is like... You're in task mode. Yeah, I was in task mode. And I was also like, let's just move on. And I don't think we would have, I don't know that we would have...
Starting point is 00:25:36 I don't know that it would have been helpful in that. It's almost like me not remembering that I met you in the green room. Like, when I go, I have my list of questions. before I do something like you have your list of questions. My questions are, what's a home run look like? What's the greatest lift that I could do for you right now? And sometimes someone will say, if you could make a connection between these two things, it would be really helpful. If you could do this or this. And then sometimes I have to say, I actually don't believe that's true, so I won't be able to do that next. You do not actually want what you think you want.
Starting point is 00:26:08 Yeah. I know. Yeah. I tell you what I think I could do that might be more helpful. Exactly. And if that's what you need, ooh, I'm not your right person. Yeah, so. That's such an interesting Jerry McGuire moment. Like, help me help you. Yeah, help me help you. And zero chance that I'm going to do your bidding for something. And, yeah, it's not going to work like that.
Starting point is 00:26:28 Okay, so you wanted to move forward. So I just wanted to move forward. That's, okay, that's helpful to know. I felt like it was an elephant in the room, not talking about it. And I think we, I think our next interaction then was months later when you invited me to your podcast, which was shocked when you did. And I think I probably just said, you know, I regretted the way that I, you know, I captured your work in that article. And I, you know, I don't think we aired it. But I just said, you know, I committed to making that right moving
Starting point is 00:27:00 forward. And that was, we had to talk about it since. I'm going to tell you one thing that I think is weird, it is weirdly surprising about you that I've learned in the last. a couple of months. I don't think I've ever been, like, I think the shtick that people think about us who know us together or have been working on the podcast is like, I'm the emotions person, you're the data person, I'm the left brain, you're the right brain. Reverse. Yeah.
Starting point is 00:27:32 Oh, wait, no, I'm the right brain, left brain, yeah. I'm qualitative, you're quantitative, you know, your empirical evidence, I'm lived experience, you know, with, you know, empirical rising. because that's just grounded theory. But I will say one of the things I found really surprising is I don't think I've ever been across from someone who has, that I have experienced taking more full accountability in a repair situation and issuing a more thoughtful apology than you. Thank you.
Starting point is 00:28:05 That has been a very big learning for me about what I could do better. Really? Yeah. And so I think at the top of that podcast, I chose not to air it. They asked me, like, wow, that was so beautiful. Do you want to put this, include this on the podcast? Because we were already recording.
Starting point is 00:28:23 Wow. Yeah. And I said, no, it was personal. Do you still have it? I doubt it. I doubt it. I don't know. I don't know.
Starting point is 00:28:32 Do we keep those things? I don't know. I don't know. I doubt it. No, I'm curious to listen to it and learn from it. Yeah, no. I think it was, well, you mean your own apology? Yeah.
Starting point is 00:28:41 Oh, I've got one in, in the, another one from you in writing, more recent. Very recent. That was extremely recent. Yeah. Which you have not responded to. Because we did it over the phone. I know, but I wanted to document it to make it really clear that I understood the mistake I made and I was going to correct it moving forward.
Starting point is 00:29:00 And I also wanted you to have it to share with your team because I think I left them feeling a little devalued. But you reached out to them individually and did that. But, okay, well. And I didn't know who was like that. affected. Okay. Well, I just want to say that I think your repair and apology, Harriet Lerner, who I did this podcast with on apologizing, she's just one of the greatest mentors and teachers, would be like, damn, y'all, this is a masterclass and repair and apology. Well, thank you. I appreciate that.
Starting point is 00:29:32 Where does that come from? I think it comes from, it comes from two places. I think I, I think I, I grew up in an environment where people didn't know how to repair. And I just, I don't know, I don't know. Actually, I'm not trying to, I'm trying to make sense of this. I think the short version is, let me, let me try this again. I think there's something about being a child of divorce that led me to say, I'm going to be the peacemaker. I'm going to make sure everyone always gets along.
Starting point is 00:30:18 And at someone I learned, one of my core values is kindness and generosity. And you can't always make sure that your behavior lands the way you want it to. And so if you don't get good at writing your wrongs, then you're going to have a lot of damaged relationships. And so I think that was in the background. I think I struggled early on. I really like being right. you know this about me. Yeah.
Starting point is 00:30:45 And admitting that I was wrong is, it's really hard for me. And when I struggle with something like that, I feel like I have to overcorrect in order to build the skill that I'm trying to build. And so I actually, it's something I started practicing. Allison would give me a hard time because, you know, I didn't want to kind of admit that I was wrong in an argument. and then the next day I would have to very sheepishly come to her and do my little Happy Gilmore routine. Do you know this scene? No. Okay.
Starting point is 00:31:19 So I'd come in and I'd be like, you were right. I was wrong. You're smart. I'm stupid. You're good looking. I'm not attractive. Oh, no. It's a scene right out of Happy Gilmore.
Starting point is 00:31:34 We'd both start cracking up. And I had to do that a bunch of times to get used to saying you were right, I was wrong. And being okay with that. I can be a good person and admit that I did a bad thing. I can be a smart person still and admit that I got something wrong. I don't have to get an A plus and everything. That was a hard thing for me to learn. And once I learned it, I felt like this is something I have to get good at if I care about people and I care about relationships.
Starting point is 00:32:05 I'm like... You're not a therapist, but thank you for inviting me to your... No, I am definitely not. Another thing people get wrong about me for sure, I have a therapist. to couples and individual. I'm just blown away by the application of your rigor, the same application of your rigor around organizational and behavioral science to becoming a better person. And I think I just, I've just had like a big learning, which happens every time we talk about hard things,
Starting point is 00:32:46 which is I it's not hard for me to be wrong at all. Oh, I want to know more about how you've got to that. Yeah, but I don't think I repair and apologize as well as you do because like I'm going to get better at that. I'm going to work on that because it's an interesting experience. I'm like, I am wrong. That's so great. Like I take a lot of like I take a lot of comfort in knowing that.
Starting point is 00:33:19 I'm comfortable being wrong. Like, I like the fact, I like that about me. Like, I can own stuff very quickly. But I think sometimes I don't look at the damage that being wrong did. Hmm. Why not? Maybe because that's the feeling part of it that I don't like. And so I can definitely cognitively be like, oh, I was so wrong.
Starting point is 00:33:42 You're right. But I apologize. But your repairs are very specific. they feel they don't let you or me off the hook in terms of accepting them. You name very much. I apologize for this. I'm wondering if this left people feeling like this. That was not my intention.
Starting point is 00:34:07 There was a gap between my intention and my impact. I see that. I apologize for it. I own it. I will course correct. I mean, I read the research on how to make amends and then how to internalize this. Yeah, I know. This is what I'm saying.
Starting point is 00:34:19 I'm saying. Like, I just feel like everybody in the room, like, masterclass in apologizing and repair, everybody's like, wow. Yeah, it's impressive. So thank you. Thank you for that. I think it's, okay, so I want to go back to authenticity for a second. Yeah. You said earlier, I was just thinking about this actually in the context of apologizing. I think when people put on armor, I think there are workplaces and families where people can't apologize because apologizing comes across as weakness. Yeah, for sure. My family.
Starting point is 00:34:56 And I just look at that and I think if you have wrong somebody or hurt someone or even done something that just had an impact that was different than what you meant, refusing to apologize is not a sign of strength. It's a sign of narcissism. It's so interesting how we, I think one thing we share in common is I do think about the data when I think about who I want to be. Like I do think about research when I think about, yeah. And so you do too, obviously, yeah. I do, I don't know that it's a form, I don't know that I agree with the narcissism part.
Starting point is 00:35:39 I think that it can be shame to apologize. because I think when you're raised in a shame-bound family, that there's no difference between I did something wrong and I am wrong. I'm not a bad person, not I did a bad thing. So you never get the adaptive effects of guilt? You don't get the adaptive effects of, I am a good person who made a choice that was hurtful to other people. I need to repair and make a different.
Starting point is 00:36:16 choice moving forward. You get a, I am not a good person. I am not worthy of love and belonging. So I think for a lot of people, which is interesting, in shamebound families, I think they're, what the research shows us is there are more disconnections and disruptions and ruptures and less apologizing for them. Wow. So I think, and I think in my family, again, fifth generation Texan, you know. Culture of honor. Culture, culture of, culture of, honor and shame. Yeah. Well, I think I think of shame as the flip side. It's actually not the flip side of honor. Shame and honor live on the same side of the coin. I think. Because they're both excessively image focused? Managing self-perception. Yeah. And duty over commitment. Wow.
Starting point is 00:37:05 Yeah. I mean, I think in shame-bound families, there's a duty to not talk about certain things. There's a duty of, there's duty. And not, and duty is very different than commitment. Because duty is externally imposed and pressured and commitment is internally chosen and intrinsic. Yes, exactly. And duty, and in duty, if you make a mistake, it's not a failure of choice or behavior. It's a failure of your humanity. Wow. Yeah.
Starting point is 00:37:35 Okay. So connect this back to authenticity now. You were saying earlier that we don't talk enough about the price people pay for having to not bring their true stuff. to work or to home. Well, yeah, I think compartment. I mean, I think there's a lot of interesting research on, you know, switching, code switching. I think there's a lot of really important work done in that area already. But the price, unfortunately, is not just emotional and cognitive, the physical price of that
Starting point is 00:38:10 kind of having to be different people all the time. is so high. Well, I was thinking in particular about Patricia Hewlin's work on facades of conformity and how when you feel like you have to put on a mask in order to succeed professionally, you see then higher rates of burnout. You see people becoming alienated from themselves. You see extreme stress. And I was starting to think that's what happens in shame-bound families too.
Starting point is 00:38:43 Oh, for sure. You go to Thanksgiving dinner and you have to, you're, you're, you're, you're a very much of You're basically an actor playing a role. And what toll does that take? Yeah, I mean, it's really, that's why I think I was going to try to pull up. Let me pull up and see what the definition. Let's see. Oh, God, I'm scared to look at it, y'all.
Starting point is 00:39:06 I may not agree with my own definition anymore. Do you ever feel like that? Yes. And then I think, wait a minute, this is a great learning opportunity because. Oh, do you? Yeah, I think about Danny Kahneman all the time who said to me, when I realize I was wrong, it means I am now less wrong than I was before. I've learned something.
Starting point is 00:39:26 Great. I like that. I think, oh, shit. That's what I think. Let's see. And we need to get to our, what does this look like if the code's wrong? Yeah. Do we have time for that?
Starting point is 00:39:43 Should we do that in the next? Yeah, because I really want to go through. So we are both big fans of... Wait, don't do it now. Okay. If we're going to do it in an episode two, just do an episode two. Okay. Let's do it.
Starting point is 00:39:52 Okay. I can't even find the definition, which is really. We can edit that out. Yeah. Oh, yeah. No, it's being one's true self and setting boundaries to protect one's true self. So, like, I think it's both, the courage to be real, letting go of perfectionism. It's a daily practice.
Starting point is 00:40:14 It's a collection of choices. So I think it's still what I think. you're rarely going to find me not having boundaries attached to some definition. I think that's so important. Yeah, but it's usually left out. It is, and I left it out. My mistake. But I think we do too sometimes in our own work.
Starting point is 00:40:35 Well, I mean, it's hard to communicate in shorthand, right? It is. Capturing all the nuance in a few words is always a challenge. But it's really interesting that you say that because we have a writer. like when we do podcasts that why are you laughing already? Just keep going. Yeah. That we have to approve all clips because right before I went off social media for almost a year,
Starting point is 00:41:02 if I saw myself come up in a feed, in my own feed, which is a nightmare. Do you ever see yourself come up when you're scrolling and you're like, shit? Oh, why am I there? Yeah, why am I there? But I think the thing I hated about it at the most is how people were clipping me to seem so certain. And eliminating all the pauses and all of the complicated.
Starting point is 00:41:24 They'd ask me a question like, you know, does the Blue Jay call, you know, resemble the call of a redbird? And I'd be like, it's a really good question. I'm not sure. In my experience, which is limited, they're very different. And then the answer would be like,
Starting point is 00:41:43 does the Blue Jay and that they're very different? And I was like, what about the part where I was like, I'm unsure, you know, like, I don't know. And then the part behind it that says, but I don't really, I'm not a birder. So you should really ask a birder. And that's all editing out. Yeah. Sucks. That's why I just went off social media because I was like, I don't even trust me in these things.
Starting point is 00:42:05 The advice, first of all, I hate giving advice, but just what is a research show? What am I learning? What's worked in my life? I will share. But like, don't trust what's coming out of my mouth when it's been clipped like that. Okay, so no one should clip the curiosity shop out of context. I mean, I hope you don't, but I mean, you're going to. What do you do?
Starting point is 00:42:29 I think you hope that people will engage with the long form and that the short form is, it's a teaser. It's not the whole concept. Not the whole idea. Yeah, it's not even the teaser. It's like a, I don't know. It's, yeah, I mean. It's dessert, but don't skip the meal. Yeah, maybe.
Starting point is 00:42:51 Or it's part, it's like, it's the plate that holds the ideas that you've clipped the plate but not shared the real ideas that are on the plate. That's dumb. Yeah. But I also think we have a responsibility to take complex research and distill it in a way where people can, you know, in short time. take an idea and say, oh, I never thought about that. Let me now see if, you know, if that leads to a change in my experience, my choices, my behaviors. I disagree. I'm all for that, really? Yes. Well, I think we have the, I think we have a harder job, which is to communicate complexity through story and analogy and metaphor that makes it understandable without reducing its complexity.
Starting point is 00:43:43 Oliver Wendell Holmes. You know this is one of my favorite quotes, right? Okay. So Holmes said something to the effect of for the, he said, let me make sure I capture this right. He said something like, well, you can wait, no, fact check me after. I do it. Okay. The way I remember the quote is he said, for the simplicity on this side of complexity, I wouldn't give a fig, but for the simplicity on the other side of complexity, I would give anything. I think that's exactly right. Here it is right here. What does this say? Okay. For the simplicity on this side of complexity, I wouldn't give you a fig.
Starting point is 00:44:21 But for the simplicity on the other side of complexity, for that, I would give you anything I have. Pretty close. Okay. So what does that mean? Well, I think about that as the difference. For simplicity on this side of complexity. You're going to draw it, aren't you? No, I'm thinking about that in my mind. The picture, yeah. Well, I think for me, the distinction there is there's a difference between ignorant simplicity and elegant simplicity.
Starting point is 00:44:47 Oh, yeah. Ignorant simplicity is naive and it's missing critical information. Elegant simplicity is capturing the nuance in few words or in a really well-drawn two-by-two diagram. It is really hard, but when you do it, it's really sticky. Okay, I'm going to share one of my favorite quotes. We can end here and we can take our post-mortem to another episode because I think we should do it. I think it's interesting. This is one of my favorite quotes and this is weird.
Starting point is 00:45:19 I'm looking at because I have it on a screenshot. If I could communicate with you in screenshots, that would be, okay, these are all haircuts and they're all the exact same haircuts. Are you picking on my hair? No. Oh, my God. No. though. You got a good noggin. Can I say that? Am I allowed to say that? I don't know, are you? I don't know. I think you have a nice noggin. Well, thank you. Okay, I don't know where this quote is.
Starting point is 00:45:41 I prefer the apology compliment for the record. As a bad compliment acceptor. You are the worst. I'm horrible at that. Yeah. I think I did okay today though on it. You did. I was trying to find this fight you or self-deprecate. No, you didn't. That's growth. I'll take it. Yeah. And I actually, that's, I love it when you do that. I can't find my fun quote, but mostly I just have like my kids planes. Oh, wait, I can read this one to you, but it's about the feast of Mary, mother of the church in today's gospel reading. I will not show that. Yeah, that's not going to land for me. Yeah, okay. Okay, wait. So we're going to, we need to go to our closing questions. I really am looking for my quote. Give me two seconds. There are me and Steve at prom. I can't, and I don't even care, like, we don't even have to cut this because this is what real life
Starting point is 00:46:28 looks like, but I don't know where this quote is, but I'm going to say it. Maybe you can, you'll probably know it from memory. It's so irritating. It's a quote by a German philosopher that talks about the reason that complex simplicity is so rare is because it's mostly grossly misunderstood and requires some information to get. Like, like, I'm going to find it put in the show notes, but like this. Please do. By the way, I love the way you just reframe that as complex simplicity. That's a great paradox. But complex simplicity is why metaphor and story and analogy to take something complex
Starting point is 00:47:10 and then putting it in a dimension that people understand. And poetry too. And this is why we're doing the show. The curiosity shop is all about trying to reach complex simplicity. In a world that wants easy answers and quick fixes. and consumes way too much snake oil. And my God, we should leave it there. We should thank Canva and we should thank SAS for being kind of launch partner and sponsors with us.
Starting point is 00:47:42 We're grateful for that. Okay, so this is exactly how this shit's going down. We have an agenda and we get it on a rabbit trail of research. But this is a good conversation. I really appreciated it. And I do really appreciate your commitment to being. good at repair and apology, and I can say that it's had an impact on me. Oh, well, thank you.
Starting point is 00:48:03 Not just on the receiving end of it, but getting better at doing it myself. Well, but that only happens because I've started to absorb some of your willingness to rumble and have difficult conversations that I was too much of a chicken to have for a lot of my life. And I just don't want to be that person anymore. Yeah, same. I'll work on it with you. Pinky.
Starting point is 00:48:26 Thank you. Oh, look, he goes for the fist bump. I go for the pinky promise. All right. First episode in the can. What do we think? We did it. I don't know. I think we should do our zero to ten rating and give each other a note on how we can do better next time. Okay. Now, the zero to ten is going to seem to... Yeah. No, it's not going to zero to ten. What's something I and we can do better next time?
Starting point is 00:48:50 I don't know how to use this. I don't either. That's why I didn't bring one. I don't know how to use this, but I want to be able to look up things and get my... notes, but maybe that's just like my magical thinking that that's what I want to do. But I do want to use it. But right now we're just staring at a picture of Hannah Waddingham because I really liked her hair. And I was wondering what skin products she was using. So this is not what's supposed to be up here. Focus, Renee. Focus. I know. I can't. I can't. Okay. Okay. So this really is a surprise question. And I have mixed feelings about it already. I can tell. Yeah. Well, you know,
Starting point is 00:49:25 I was just thinking about how we got here. And the preview, I guess, is we got here. by disagreeing a lot. Yes. And so I was curious about what you think will never agree on. What do I think we will never agree on? Every time I have something that I don't think we're going to agree on, I think we end up agreeing to some degree, but I wonder if return to work.
Starting point is 00:50:04 But under return to work is I'm wondering, I'm wondering if we'll ever agree... Oh, I think there's a lot of things we're never going to agree on. Okay. I wonder if under some of the things that we'll never agree on will be fundamentally the conflict between research and lived experience. That I think so many constructs and ideas and theories and strategies that come out of research.
Starting point is 00:50:48 Obviously, it's important. I think research is important. I wouldn't be here. Research professor who? Yeah, yeah, right, exactly. But there is, I wonder if we'll agree upon whose responsibility it is to fill the gap between data and theory and then how that shit actually works out on the ground, like the gap between the idea and the practical reality.
Starting point is 00:51:15 We might never agree on that. Yeah. I think that's right. Yeah, I think we'll never agree on it. Because I think we'll get into a return to work. We'll do an episode on return to work. Because I think where I get stuck is scholars who study it, and in order to study it and really have meaning, you have to have some controlled variables.
Starting point is 00:51:37 Say, oh, you don't need to be back at work. Productivity is fine, blah, blah, blah. But then you have like Tim Cook who runs a company at a what trillion dollar valuation, who I'm pretty sure knows what he's doing in terms of a creative company and was first to come out and say everybody back to work. And so there's a conflict between sometimes I think between research and lived experience that I wonder if we'll ever get there. I will always trust the evidence over experience. I have to choose. Right. I will always question where the experience or where the research stops being helpful because that's not people's lived experience.
Starting point is 00:52:21 And then I don't think I'll attack the research, but I'll say it's hard. I think in our line of work where, I don't know. I think it's hard. I think, well, I think this will be a place of struggle. I think so too. Yeah. Wait, what do you think? Well, I thought of two.
Starting point is 00:52:39 Okay. One is text versus email. Oh, you're just wrong. No. Email is better than text. It's asynchronous. You can do it on your own time. You can file things away.
Starting point is 00:52:55 Texts are just never ending and they grab your attention and they take control of your life. We don't text the same then, maybe. Maybe not. Yeah. Nothing. Okay, so here's this. Nothing comes in. to my text, rarely do things come into my text that are not important.
Starting point is 00:53:17 Email, I'm bombarded, 90% of the email, I have to filter to find you. Like, I have to filter to find you. And so, and I get overwhelmed by it. And I guess maybe I also don't share my phone number very much with people. So if you're not like immediate in my life, you don't have my phone number. I don't either. But why don't you like, I love texting. We text all the time.
Starting point is 00:53:46 You hate it? No, I mean, I don't hate texting with you. But we're actually having conversations about this show and learning from each other, right? Yeah. I think for me, most of the communication I have with other people would be so much easier to do by email. Because I can sit down and do it when it's convenient and then file it away and know where it is. Email is organized. I know exactly how many tasks I have to do.
Starting point is 00:54:10 text? Just, it's just, it's a mess. I hate texting. God. Don't ever text me. No, that's funny because we text all the time. Okay, what's the other thing? Okay, the other thing is much, much bigger. Faith. Faith? Faith. I don't, I don't, we've never talked about this before. No, we haven't, but you listed it. When I asked you what your two core values were, you said faith and courage. Yeah. And I was like, oh, we are not going to agree on this one. Why? I don't believe in anything that can't be proven. But I also don't disbelieve in anything that can't be disproven. I don't believe in anything that can't be proven.
Starting point is 00:54:50 Okay. And I don't... Disbelieve in anything that can't be disproven. Oh, yeah, we'll disagree on that. Big time, right? Yeah. No, yeah. Yeah.
Starting point is 00:55:05 I... If it's a mystery that surpasses all human understanding, I'm for it. I am for being open to the possibility, but never having faith in it. Oh, yeah, no. Yeah, we won't agree on that. But I think that's okay. Like, yeah, I think that's great. Yes.
Starting point is 00:55:28 So I think it's a minor miracle that we've gotten to a place where we can be okay about disagreeing. Do you believe in miracles? No. Definitely not. Not a chance. You're just baiting me now. No, no. You know what that was going.
Starting point is 00:55:42 You walked right into it. I did. It wasn't. No, that's fair. Okay. But I do think, I mean, we started out not being okay with disagreeing at all, I think. Well, I was okay with disagreeing with you because you were wrong. What's the thing you think we can do better?
Starting point is 00:56:01 I think, I know, I really enjoyed the, I love how free forum our riffing is. Same. I always come away with new ideas. And, you know, I think one thing we can do more of, this isn't a better yet. thing we can do more of is I found myself smiling every time you said, I don't agree with that. And that is, we've come a long way from, I was so pissed off when you wrote that piece. Yeah, yeah. I was shaking. You know, I rarely emote. It was an unusual experience for me.
Starting point is 00:56:33 And so to be at a place now where you can say, I disagree. Yeah. And I'm not bothered and I'm actually excited to learn. And also, you know, debated a little bit. I love that. I think we, we can probably find a little bit more attention? Intellectually, no? I don't think we should look for it. Okay. But. I mean, we can have metatension around that.
Starting point is 00:56:54 I think, this is such a great way to wrap it up. I think if we're both authentically who we are. Have I earned the right to be authentic? Yes, you have. Have you earned the right to see my authenticity? Yeah, I think I have. Six years ago, we were not now. But I think if we're both just ourselves here,
Starting point is 00:57:15 the tension is going to be organic. Yeah, that's right. Because we just don't see the world the same way. Nope. But we see the same world, which is weird. And value the same thing. And we value the same. Yeah, mostly.
Starting point is 00:57:27 Yeah, I think so. Let's do it. We're glad you're here. Come back. We'll still be on our first agenda from podcast one by the end of the season. Probably. Fun. Thank you.
Starting point is 00:57:41 Thank you. The Curiosity Shop is produced by Brne Brown, on Education and Research Group and granted productions. You can subscribe to the Curiosity Shop on YouTube or follow in your favorite podcast app. We're part of the Vox Media Podcast Network. Discover more award-winning shows
Starting point is 00:57:56 at podcast.voxmedia.com.

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