The Diary Of A CEO with Steven Bartlett - CMO Of Netflix, Uber & Apple! Work Life Balance Is BAD Advice! "I Lost My Baby & My Husband!" - Bozoma Saint John
Episode Date: August 10, 2023In this episode, Steven sits down with the former CMO of Netflix and former Chief Brand Officer of Uber, Bozoma Saint John. The first black woman to hold all of these (and many more) trailblazing role...s, she is a legend of the corporate world. Born in Ghana in 1977, she moved to the U.S. at a young age. Saint John has held high-profile roles at companies like Apple, where she led global consumer marketing for iTunes and Apple Music, and Uber, where she was Chief Brand Officer. Saint John is widely recognized for her influence in the industry, her efforts to increase diversity in corporate America, and her engaging and unique public speaking style. Some topics discussed in this episode: The secrets that make Uber, Netflix and Apple so successful How to stop getting the Sunday scaries Is work-life balance a lie? How to forge your own career How to find your own identity in the workplace Personal tragedy, loss, and emotional healing How to sell anything How to ask for help Boz’s Book: https://www.amazon.com/Urgent-Life-Story-Love-Survival/ Follow Boz: Twitter: https://twitter.com/badassboz Instagram: https://www.instagram.com/badassboz TikTok: https://www.tiktok.com/@badassboz Website: https://www.bozomasaintjohn.com Follow me: https://beacons.ai/diaryofaceo
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Quick one. Just wanted to say a big thank you to three people very quickly. First people I want
to say thank you to is all of you that listen to the show. Never in my wildest dreams is all I can
say. Never in my wildest dreams did I think I'd start a podcast in my kitchen and that it would
expand all over the world as it has done. And we've now opened our first studio in America,
thanks to my very helpful team led by Jack on the production side of things. So thank you to Jack
and the team for building out the new American studio. And thirdly to to Amazon Music, who when they heard that we were expanding to the United
States, and I'd be recording a lot more over in the States, they put a massive billboard
in Times Square for the show. So thank you so much, Amazon Music. Thank you to our team. And
thank you to all of you that listened to this show. Let's continue. If there's anything to know,
it is that my world has burned a few times and that I have risen every time.
Bozema St. John, Forbes' number one most influential marketing chief.
He's an international phenomenon.
Has led marketing and branding at some of the biggest companies in the world.
Who have you worked for?
Apple, Netflix, Pepsi.
Spike Lee.
He was walking by with a script under his arm, and I took a red pen to it.
I was a receptionist.
I really did think I was getting fired that day,
but intuition and creativity and following your gut
made me be successful.
Oftentimes, we're in these situations
that aren't serving us, and we're thinking about
how the other person's gonna feel.
You are going to be unsatisfied with your life.
That is the scariest thing.
Be selfish in your life, in your career.
I didn't want anything to stop me, but I was about five months pregnant when very quickly things descended into
hell. I had a condition where the pregnancy is like attacking you. And the doctor says to my husband Peter,
you save her or you save the baby. Which one is it? She didn't survive.
It was the beginning of the big fractures in our relationship.
We were no longer a team.
A few years later, he gets diagnosed with cancer after you've separated.
We had to make a choice to have the conversations which were about forgiveness.
Anger and misunderstanding really did not matter.
We're going to be together to the last heartbeat.
Bose. Yes. You've overcome so much. You refer to yourself often as a phoenix.
Yes. I've heard you describe yourself as refer to yourself often as a phoenix. Yes.
I've heard you describe yourself as that.
So take me back because there's a certain,
there's a certain distinctive brilliance and character to you that I know isn't,
I know isn't common.
And that, that uniqueness is what makes you brilliant so take me right back to
the beginning what do i need to know about you to understand the person sat in front of me
going right back to the start oh gosh well as a phoenix there isn't just one rising
you know for me so if there's anything to know it is that my world has burned a few times
and that i have risen every time. Now, I wouldn't
say that like I rise right away. It's not that kind of miracle. It's the dusting off. It's the
letting the feathers grow back. It is the, can I fly again? Let me try. Ooh, this really hurts.
Let me sit down, try one more time. And then I'm off. You know, so that means that it's everything from
being, you know, five years old and living in Ghana, and my father being in politics and the
government being overthrown in political coup, and having to uproot ourselves out of Ghana. I mean, my whole world burned at that point.
Or it is when I was 12 and we had lived in numerous places in Africa and then
moved to Colorado Springs, Colorado. And again, the world shifted and burned and I'd have to
recreate myself. Those first 12 years, when you look back on the most significant fingerprints they left
on you and your character, what are those?
Probably my ability to survive, like get to know people quickly, understand who is a friend and who's a foe
quickly like being able to read people i would say almost immediately i don't need a lot of proof
you know i can tell on like the first question whether or not you have good intentions for me
do i have good intentions for me. Do I have good intentions for you? Yes. Okay, good.
Your desire to be able to relate to the person in front of you, is that also linked to...
Because it was clear when I was reading about your story
that you had a very early love of culture.
Yeah.
And just like what's going on in the world.
Yeah.
Like, you know.
Yeah, but that was survival.
It wasn't... that wasn't,
you know, this battle of like nature versus nurture.
I think I have some of it naturally,
my curiosity about people
and the things that surround me in pop culture.
But it was certainly nurtured,
you know, this idea of like,
well, I have to understand
everything that's happening in this society so I can talk to you, so I can seem normal to you.
You know, so that meant that like, OK, I have to understand American football inside and out.
Friday night lights were a big deal in Colorado.
So I need to understand what's happening in the field so I don't annoy people with cheering at the wrong time. Or music.
Understanding what was happening at the time and being able to sing along to lyrics.
Or argue with somebody in the hallway about my favorite pop star.
You know, or fashion.
Make sure that the crease on my jeans was perfect.
Or the way I folded it over and doubled
it up was right. You know, all of those things are nurtured. And so it created a lifelong student
of pop culture. So it means that every time that something new would happen, oh, I'd be the first
on it. I'd be the one who'd be like, oh, let me figure out what that is.
I need to understand all of it
because should I be in a situation
where I'm in front of somebody
who really likes that thing,
I want to be able to talk to them.
I want to be able for them to understand
that I understand what they're talking about.
I'm not so strange.
And that explains in large part
why you pursued creativity and marketing
or at least why you ended up there.
But do you think it's hard to be yourself when you're trying to survive? Yeah I think so. Were
you being yourself as you reflect on that chapter of your life the pre-18? Left to my own devices I
probably wouldn't have I probably would have turned out to be too much of a people pleaser, but thankfully I had a
mother who was, well, both my parents, but my mother in particular was very focused on making
sure that all of us girls, I have three younger sisters, understood our worth and the way that
we contribute. So in the process, so imagine I'm 12 and I'm here trying to understand all the American things.
And I come home and I finally broken through
the inner circle of the cool girls.
And they've now said they want to come over to my house.
And here I am in front of my mother,
my very Ghanaian, very proud mother.
And I'm saying, I'm going to need you to buy some pizza, get some Fanta up in here.
OK, like French fries.
I don't know what it is.
Get all the American foods, chicken nuggets, the things they like.
And she's like, absolutely not.
They're going to eat fufu.
They're going to have some pepper soup. They're
going to eat with their hands because that's what we do in this house. And I'm sitting there like,
oh, you've got to be kidding me. Like, are you like, you want to destroy me? Like, I'm just
learning how to get along with these people. You know? And the lesson there, and by the way,
she didn't, she wasn't like cryptic about it. She was very direct, very straightforward.
And she was like, when you go to their house,
you do the things they want to do.
When they come to your house,
they do the things you want to do.
She was, did not mince words.
And at 12, she said that.
Maybe I couldn't have articulated it then,
but I certainly understand it very clearly now,
which is that I had to
understand my own worth. Like, what am I bringing to the table? Not just about what they have and
what they're trying to do and they're trying to communicate, but what is it that I'm bringing
so that the pride I have in my own culture, in my own skin, in my own uniqueness is as important
as the things that they like regardless of apparent consequence oh yeah
yeah yeah just throughout the whether it's the corporate world or our professional lives there's
always an apparent consequence which holds us back oh absolutely do you think being the oldest
of four sisters right yeah do you think being the oldest of four sisters shaped your personality
absolutely yes i'm the boss. No question about it. But also that was how our household ran.
You know, it's like my my dad made no small, no small beans of saying like, you know, reminding me constantly that you're the oldest.
You have to set the tone. You lead the example. Your sisters will follow you. He says that today.
I think he said that to me last week.
What's he like?
Oh, my dad.
Oh, my God.
He is the type of person who absorbs information and holds it and then can spit it back at you.
He doesn't need a lot of time to understand concepts or things.
I mean, he's a self-taught musician.
He didn't go to high school. He didn't
go to middle school or high school, but has two PhDs. And my dad has very, very high standards.
So that is the person that I grew up with. What impression did he give you about what success
was and looked like? And also in doing doing so what failure was success meant financial independence
and financial success you know you needed to make a certain amount of money in order to have the
nice things you know the nice house a nice car the vacations all the things um success also meant big titles you know so early on in my career I remember wanting to take a job
that had a lesser title than the one I was leaving and my dad hated that you know he was just like
but you're taking steps backwards and my thought was like well it's not
really because the responsibilities are different and better and they're going to get me closer to
the place i want to go you don't understand that but i understand that but to him that was failure
and so that certainly changed the way that i think about, you know, my own upward mobility, that for some time I did chase titles,
you know, but the truth of the matter is that a title isn't going to give you power.
You know, a title doesn't actually give you anything. And it's like, what I've learned
about leadership is that you have to convince the people who are around you that you are right,
that you have a good idea and that they should input into that thing. And then they will follow you. You think just because you have a chief title
that somebody is going to follow you or not think you're stupid.
There are plenty of people out there who have, you know, that title and teams who don't respect them. And so for me, I think those early lessons were,
they had their good things and their bad things, you know?
And the good things were that me understanding that
my dad's understanding of what success looked like
in terms of titles was not necessarily the only way.
What does give you power then?
So if the title doesn't give you power, what does give you power then so if the title doesn't give you power
what does give you power influence influence you know being well there's a couple things so that's
a really complicated question it's like talent alone doesn't do it again met many talented people
who couldn't lead anybody you know and you have many leaders who have no talent so it's like a it's a interesting
combination of those two things like you have to be able to be on the ground and do the work
you also have to convince other people so that's where the influence comes in
that the idea that you have or the way that you're saying we should go is the right thing
and then get them to follow you. And then you must execute.
You actually have to be right.
Yeah.
And then if you do that enough times, oh, then it becomes unquestionable.
You know, that's when the reputation precedes you.
That's when, you know, at least for me, it's like I get into a new job and people expect a certain thing.
It's like, oh, I've seen you do that over there.
Or I had a friend who worked for you at this place and they said you did no your first sort of real significant career move seemed to be
this encounter with spike lee's agency yeah so for people that don't know who is spike lee okay and
how did that happen spike lee is blackity blackity black first of all all the blackness uh no but he he is a um film director
really at his core filmmaker let's call it that because he certainly produces and does other
things and writes um but he has a an advertising agency in new york uh when i was there was on
madison avenue so So Madison Avenue is like
the place for advertising in the world, right? It's the place where the show Mad Men was made
from. So DDB is one of the biggest agencies and Spike had a JV with them.
What brought you to New York in the first place?
Curiosity. I graduated from Wesleyan University university which was in milltown connecticut
and um it was just time to apply to med school and i really didn't want to and new york was
right there it was like an hour and a half from school and i really didn't have a plan
yeah i just i just went trying to escape what I thought was my destiny.
And like many people say, I think sometimes in this business, I kind of fell into this.
But I think my destiny actually came to find me.
That's what it was.
I opened up and allowed for something greater that I didn't even know was possible to find me instead.
So many people are in that chapter of their life where they're trying to find their destiny or trying to help trying to figure out a way to let their destiny find them yeah
when you look back and connect the dots as to how your career came to be and you think about that
first moment where you you know you went to new york and then you're on madison avenue you're
working for spike lee and you find you find your destiny or it finds you. If your daughter comes to you and says,
Mom, what advice have you got for me on finding my destiny?
Like, what have I got to do to actively bring it about?
Have you ever heard that statement, like, let go and let God?
No.
Have you heard that before?
No.
It's a very Christian thing.
I feel like in the, like, black church, there's a lot of that.
Let go and let God.
You know, as if God is just going to just sprinkle magic dust over you, you know?
And I'm like, no, I don't necessarily believe that just as a plain statement.
I think the letting go is an action.
You know, it's not surrender.
It's not like you just lay down and it's going to find you.
You're not going to find your destiny sitting on the couch.
You know, the letting go for me is like the letting go of preconceived ideas about what it is that you are going to do.
Letting go of sometimes you're like trying to do something and keep hitting a wall.
You're just like, oh, if I just hit it one more time, it's going to break.
Sometimes it's like, you know, that's a cement wall, right?
If you just move five feet to the right, it's actually plaster.
And you're going to go right through it.
You know, it's like sometimes it's the letting go of this thought that you had, which is like, oh, I'm going to do this thing right here,
is the magic. And I'll tell you this, look, it didn't just happen at that stage of my life. It's happening right now. Where I'm like, okay, well, I think I am done with my corporate CMO
work. I believe I'm finished. So I'm going to let go. Let go of it. I'm not going to be actively looking
for the next CMO job. I want whatever is coming for me to come. I'm going to allow space for it.
Now, it doesn't mean I'm just sitting around. I'm also trying to polish other skills. I'm trying to create, you know, because perhaps the next thing that's coming is somewhere more in that space. I can to it, it's like a magnet. It's going to just draw you
closer to the thing that you're supposed to do. And it has happened every single time,
like every time without fail, like every job, every move I've made hasn't been because somebody
said, oh, you know what? This makes logical sense. One plus one equals two. Sometimes I'm just like, but it's not math, though.
You know, it's physics.
It's not the addition, it's the subtraction.
I'm just going to sit here, and I'm going to get up,
and I'm going to go talk to this person,
and I'm going to talk to that person,
and I'm going to sit back down again.
And I'm going to write this thing out,
and then, like magic,
because I don't know how else to describe it,
it's like the destiny appears.
I'm telling you, every time it has happened, every single time, even when people were like, oh, that is never going to happen.
Like, you're wasting your time.
I don't know why you'd go over there and do that.
I'm like, I don't know, something, something inside.
I'm telling you, telling me that this is the way to go.
I'm going to go over there.
Every time it's worked.
But do you believe, so there's a lot there for me.
There's a lot that I'm interested in there.
Do you believe, because I want to be clear, are you, because some people hear that and go,
haha, love that.
Everything happens for a reason.
I'm going to chill.
And my fate is pre-written and it's coming for me.
Bo said, all I got to do is wait. And it's going to, because everything happens for a reason. It's pre-written and it's coming for me um both said all i gotta do is wait and it's gonna because everything happens for a reason it's pre-written
so i just gotta pay these tarot cards and i'm gonna
this is when i start banging on the table no no no just chill here no no no no chilling here okay
i think you're probably talking my energy i'm not one of
those chilling here type people anyway you know um and i don't believe things are pre-written
actually like for me the idea of destiny isn't that something is already predetermined for you
i think you create your destiny also you know meaning that like look there was a movie in the
in the late 90s called sliding doors starredors, starred Gwyneth Paltrow.
The concept is basically like, you know, if you're running for the train and you catch it, you know, you jump inside, you have one destiny.
If the door is closed, you still stand on platform, then you have to catch the next train.
It takes you to a different destiny.
That's the concept, right? It is what I also believe, which is that like my destiny is not pre-written. But the movements that I make are what lead me to the thing that's
actually for me. You know, and so it's a constant evolution. So I don't believe that you have to sit and wait for it I think your constant movement
your constant discovery is actually what then brings the destiny to you so this isn't about
predetermined anything or just like let me just chill out on like I said you can't sit on the
couch and expect your destiny to come for you so it's not reading my horoscope no cards and
no disrespect to the tarot card readers but i do believe that
we are constantly creating our destiny you know that this life that we're living these experiences
the people we're meeting people in your relationships with it happens because there's
a certain action that you take that leads you to that thing. Now it's your choice whether
or not you take it. And then that's when the whole intuition thing comes up for me, right? Because
I'm like, now you may have caused a lot of action and then you have a couple of choices in front of
you. Where are you going? Which one is calling you? And you know what people like to do. They want to write
pro and con lists. They want to ask people for advice. Do you think I should do this or should
I do that? Both of these are good. Why are you asking other people? They don't know. They're
not living your life. They don't have the whole destiny. They have their own thing.
Like, why are you asking them? And if you got quiet for a second and heard your intuition, but then again, sometimes people are scared, right?
Because it's telling you to do something that you probably don't want to do.
You're a little scared of it.
And then you're going to choose the wrong thing.
It's hard to hear your intuition when Georgeorge is very loudly telling you yes george
being your father yes and everyone can relate there's there's always an external voice which
is very loud whether it's social expectation or instagram or george yeah yeah yeah saying that
this is the right thing to do so like how do you tune into your intuition and out of george
it's like any muscle you know it, look, we all have biceps.
But some people's biceps are enormous.
Thank you.
That was good.
That was super smooth.
That was really nice.
Nicely done.
But it is like any muscle.
You know, you got to work it.
You've got to listen to it.
You have to make it brave to talk to you.
You know, I kind of feel like it's like that friend.
Now, this is not about multiple personalities, but, you know, it's like that friend who's talking to you inside your head.
You know, and like if you keep dissing it and keep being like, shut up.
No, it's a bad idea.
If you keep doing that, that voice can get quieter and quieter.
What makes you think it's going to ever be like, listen, Bose, I told you.
No, look, my intuition is so loud.
Oh, there's no way.
Oh, I meet people and will be like, that person's not for me.
And no, by the way, somebody else will be like, oh, that is a very powerful person.
You know, they'll introduce you to this other person or, oh, they're so smart. They've done
this and that and that and that and that. Not for me. So I'm not even going to engage.
Like my intuition is that strong. I trust it.
A hundred percent. Because you've had to train it, right? Yes. Yes. I've had to, I've had to
allow it to lead me. Is that because of what you said earlier about the survival and the pattern
recognition is developed now where you can kind of, you see a couple of cues, your intuition goes,
oh, we met this person a couple of times.
Yes, yes, yes. And it never ended well.
Yes, that's part of it, for sure.
Like, throughout my life, I've had to listen to my intuition,
allow it to lead me, even when other people were like,
no, whether it was my dad or a friend or a mentor, a boss.
You know, when they've been like, mm, mm- like, no, that's not the thing you want to do.
You should do this. This is, this will be more successful for you. And then my intuition was
like, actually, I don't think so. I think you need to go this way. It is so hard. I'm not
pretending as if like, this is the easy thing where it's like, oh, just listen to your intuition.
You'll be fine. Thing is dumb hard. You know, it's like, look, because sometimes the logic makes a lot more sense than your intuition.
And so I'm not saying that it's easy, but it is the only choice if you want to be successful.
And successful to me these days means that I am happy and at peace and enjoying the thing I'm doing. It's no longer about the title
or the house or the thing. Like, do I have freedom? Oh man. Like, and freedom isn't just
like, I can do whatever the hell I want. Freedom is that like, I can be working on a campaign
and not sleep for three days because I'm so excited about it. That's the kind of freedom
I'm talking about. Like really enjoying the things that I'm doing.
And if I am listening to my intuition,
it's going to lead me to those opportunities
that allow me to have that kind of experience
with people or with jobs or whoever.
It's such an important question.
I don't think people ask themselves there,
which is what is your definition of success?
And I know it's kind of like a fluffy question
or whatever else, but once you have that as your North Star,
it completely changes your like direction of travel.
So like that central question, I think,
and everyone listening to this now,
like what is truly your definition of success?
Because if you're not clear on it,
someone else is gonna write that definition for you.
And it might be George, you know what I mean?
Yes, or anybody else. Or someone else. You know what I mean? Or Instagram or instagram might write it for you or your partner and you're gonna you're gonna go down
that path and find yourself lost oh my god and it will just be a feeling inside your chest that
says we made a wrong turning every time you know sometimes that shows up in the sunday scaries
oh my god yeah it shows up there we're having a conversation about this just
oh yes it was on sunday we're like yeah isn't it strange that it's monday tomorrow none of us have it's not crossed any
of our minds exactly or freaked out about it god it's like man when i when i started recognizing
that sunday scares were tied to my wrong turns
guess who jumped into the driver's seat real quick me it's like look and again we're not
saying we're not making light of it being like oh this is so easy just change direction you know
but it's so helpful when you recognize it and then you're like oh okay now i can do something
about this it was like right isn't that the first step of like any problem solving is to recognize the problem.
Do you think life like Sunday Scaries is a signal?
Oh, man.
And it's a signal and it's a very important signal and it's screaming at you.
So loud.
So loud.
And the thing is that think about Sunday Scaries in relationship to anything in your life, when you are in a relationship, let's say romantic, and you have to go hang out with that person.
And you're not feeling so cute about it.
Might be time for you to reevaluate whether or not this relationship is good for you.
It's like, you should be feeling that like,
oh, I really want to go do this thing with this person, you know?
And for me, it's not even about length of time
because, you know, marriage is not something
where it's like people tell you all the time it's so hard
and it's like, you know, you'll fall out of love with this person
and then fall back in love with them and da-da-da-da.
It's like I'm not talking about like the fickleness
of your everyday
feelings I'm talking about like the consistency of a mood that you are in when you are in the
presence of that person like do you feel great do you have ickiness when you're with them
like that oh oh that's a that's a Sunday scary that you need to watch out for so it's not just
about like am I gonna wake up and go to work tomorrow at a job I hate I apply that to everything
in my life and that's the kind of freedom that I want in my life that like I don't engage
with people that I feel the ickiness with. There's so many throughout your experience of arriving in New
York and then working with Spike Lee and um there's so many really interesting moments that
sort of categorize and provide clues as to how you got here today one of those early moments was
when you're in New York and Spike Lee puts the the script on your desk yes because that is for me
that is for me a really clear,
it's almost like a fork in the road.
You could have done one thing or another thing.
And the choice you made in that seems to be quite pivotal.
Can you tell me about that?
Yes.
So,
interestingly,
it wasn't just that he put the script on the desk.
He was walking by with the script under his arm.
And as I shared,
I'm,
you know,
I love to read.
And I know that Spike writes with a very black point of view about the African American experience. And I was fascinated by that. And so
as soon as I saw it, I was like, oh, I mean, this must be something interesting that he's either
writing or reading. I want to I want to be part of it. What was your job there? I was the assistant.
Actually, not even the assistant. I was answering the phone. I was a
receptionist at his agency. A temporary receptionist. I didn't even have
the job yet. I was only filling in. But it felt
there was a little bit of naivete in it.
I don't know if 15 years
ago even, if I saw Spike walking past my desk, I would
have been like, hey, what are you reading?
Could I read that?
Because I would have used all my logic to say, oh, he's so important.
Whatever he's holding there, he needs.
He's not going to give it to you.
So why even ask?
I probably would have explained it to myself that way. But at the time, there was a little bit of that naivete, brashness, arrogance even, you know, where I was just like, oh, whatever he's
reading, I want to read. And so that's what I asked him. Just said, what do you have? You know,
and he said, he said his script for Bamboozled. And I was like, okay, well, can I read it?
And he looked at me incredulously. And he was like, sure, here you go. Have it back to me in
three days and let me know what you think. And of course, he had a smirk on his face, and so did
the office, everybody who overheard the conversation. And I really didn't understand
what that meant. But of course, in hindsight, I understood that it was such a complicated piece
of writing that he probably didn't think I would finish it one or
have anything to add and I took a red pen to it a literal red pen he likes to tell the story now
that like you know he gave this receptionist his script and I came back three days later with
markups and notes in the margins said you know I think that this dialogue here could
be flushed out a little bit I didn't understand what happened between these two characters.
And he was just like, what?
You mocked up my script?
And I was just like, oh, God, I didn't know.
Man, I really did think I was getting fired that day.
And he went into his office, slammed the door.
I sat there.
Man, I'm telling you, I had my purse with me.
And I was just sitting there waiting for him to open up the office so that he could tell me I was fired.
And meanwhile, I'm thinking in the back of my head, my dad's going to kill me because I'm not even supposed to be in this job.
I have a college degree.
Why am I a receptionist at this office anyway?
And then he opened the door after what felt like 17 hours.
It was probably just, you know, 30 minutes.
And that's when I got the job he was like you made
some good notes you should stay how old are you 22 so you're 22 and you um take a red pen to one of
the most famous film directors work yeah and that gets you the job. Yes. What's the lesson there? Oh, it changed my entire life.
Oh, that changed my entire life.
I've had a few inflection points in my life.
That is absolutely one of them.
Without that moment, I don't know.
And maybe at some other point I would have learned it.
Maybe it would have come to me anyway.
But I'm so glad it came to me then that there is no one who knows more about anything
than you do. It just doesn't exist. Like, look, I'm not saying you should go ahead and try to do
like open heart surgery. Maybe don't do that, you know. But if you are the patient getting
counseled by your doctor and they say, you know what, I think we're going to
have to do open heart surgery. But you feel like, hey, look, I don't know that you understand all
the symptoms that I'm trying to discuss with you and that you seem to just get by a bunch of these
things that I've just said. I'm going to have to go for a second opinion. That's the kind of belief
I have in myself, you know, where I'm just like,
I'm going to question you, even though you're the expert and say, I don't know, because you really
didn't pay attention to what I was saying. So let me just go and try and talk to somebody else.
That that moment when Spike said, sure, go for it. And I went for it. And then he said,
I had some good ideas. Oh, come on. Like you just said, he's one of the most brilliant filmmakers of all time.
He will be in the annals of history.
And he thought, as a 22-year-old, I made some good points on a script that is one of his most difficult to read.
You can't tell me shit.
It's hard for anything or anyone's when do that that conviction
and evidence right that he gave you in that moment yeah yeah yeah but i feel like also
i learned something as a leader from him in that moment that
there aren't people on my team that I dismiss for lack of tenure or understanding.
You know, that there are so many people who can contribute to an idea or to a campaign
who can challenge your strategy without having more knowledge than you do of the thing.
You know what I'm saying?
That, like, there are junior people on the team that you do of the thing. You know what I'm saying? That like there are junior people on the team
that you should ask their opinion
because they're probably going to look at it
from a different perspective than you ever would.
And they might say something
that changes the entire direction of the thing you're doing.
And you should listen to them.
Sometimes it's hard for those people to speak up, right?
Yes.
Because of that.
Yes.
But that's why, again, the lesson from that moment
is that like when he says sure, as a leader, why would I not say sure to somebody?
Or make the room for them to be able to speak up.
You know, I have been known in my teams to, I'm like a teacher, I'll call on people, you know?
And not to make them feel badly,
but just allow space, you know, see somebody who looks like they're, and again, this comes
down to like some of those lessons from when I was 12, reading people, body language, seeing
somebody's itching to jump in the conversation, but they can't find a space because that knucklehead
over there talks too much.
We've all been in those meetings, you know?
And then just being like, hey, did you have something to say?
You know, did you want to contribute to this?
You ever thought about this?
And then sometimes people are like, oh, no, no, no.
No, they'll get shy, you know, where like they'll,
I can start to see them like panic.
And I'm like, okay, no problem.
But if you do, just let me know.
You know, and just give them a second to be able to gather themselves.
Or sometimes, you know, they'll be like yes actually i just i just wanted to say and they'll contribute and you know sometimes the contribution is great and sometimes it's
a bunch of crap but you'll never know unless you ask the counter narrative to that is do you think
i was playing around with this idea that i think in teams people end up having what i call like a
contribution score and it's kind of like a credit score but it's like the historical value of when you speak whether
it's valuable or not yeah and so like your credit when you go for um you want to like lease a car
you want to get a house whatever if you've got a bad credit score you're probably going to get
shut down upon you know upon application yeah yeah and if you've got a bad contribution score i if
you tend to just contribute without thinking or you're just speaking for the sake of speaking
then when you speak the first word starts at a lower level of appreciation that is so true
god i've never thought of it that way i love that though and you gotta so there's the convert this
is a converse point because it means you do want to protect your contribution score you don't want
to just speak for the sake of speaking.
Yeah, yeah, yeah.
You know, if you're brainstorming a campaign and I go, what about a billboard?
Right.
And you look over and you go, that was a fucking.
Stupid.
We already done billboards.
You know what I mean?
Yeah.
But that's the thing is that, you know, it's kind of also the same way that I look at failure of ideas you know
oh man that can kill a
that can kill
your creativity
faster than anything else you know it's not
it's not just your contribution score but it's like you know it's like
we're like we're in the meeting okay
and here you are maybe
you spoke up by yourself maybe I called on you
and you said the thing and everybody in the room
is like oh my god that's actually that's really smart yes it is we should on you. And you said the thing and everybody in the room is like, oh, my God, that's actually, that's really smart.
Yes, it is.
We should do that.
And then we do the thing and it bombs.
Oh, man.
You know, this is when, again, as a leader, it's like you got to come in and protect the people's spirit.
Yeah, yeah, yeah, yeah.
And their confidence.
Yeah, yeah.
You know, it's like that idea of failing fast, like that's when it really comes into play.
It's like, oh, no, no, no.
Dust yourself off.
Everybody get up.
We're going to try this again.
We're going to try a different way.
Thank you for contributing.
Sit your ass down.
Okay, who else has another idea?
You know what I mean?
But making sure that they're no longer a pariah also.
You know, but that's your job as the leader to do that.
You know, it's your job as the leader to do that you know it's like this look we we each
have a value and a role to play in that context right so as the person who came up with the bad
idea or the stupid contribution your job isn't to then dust yourself off and try to come again
you know you can do that but it's really hard to do
if you don't have somebody on the other end who's pulling you to do that, you know? And so my job
in that role is to make sure that you come back. That is my job. You know, it's not just to pick
the good ideas. It's to protect the people, protect the good ideas, protect the bad ideas,
like make sure they keep rising every time something bombs because it's going to bomb.
Like you're not going to get a perfect score all the time.
And it's funny because you're saying that I was thinking it was only a bad idea when
it hit the market. It was a good idea up until then and that's an uncontrollable right no one can so celebrate probably should be celebrating the the running the experiment itself versus the outcome of the
experiment yes that's right that's right that's right and always you know i i love monday morning
quarterbacking i love it you know some people think it's like a punishment i i really try not
to make it feel like punishment where you review the thing that happened that went bad you know and everybody wants to pile on now now all of a sudden this person who didn't
say one word in the meeting was like well i knew it was a bad idea from the start oh i cannot stand
those type of people that look in a meeting with me you'll understand that's a that's a wrong thing
to say if you're gonna be the one who says well i knew it was gonna be bad from the start well
then you should have said that shit before we went and executed it otherwise don't tell me now
you know so it's like the picking a part of the thing like okay what was
the thing that went right what was the thing that went wrong what could we what could we have done
differently to get a different outcome and sometimes it's nothing the conditions were right
the idea was right it was executed right it just didn't hit and then sometimes you're just gonna
be like just chalk it up like that it sucks you know or you do learn something you're just like it was such a great idea in the room
but then we went outside and we were all in love with it that we missed the huge red flag everybody
missed it nobody saw it nobody saw that like actually wasn't that funny we laughed in the room but it wasn't that funny you know it's like and that has happened to me so many times so many times where it's like
you just fall in love with the thing and then you go outside and nobody thinks it's good except for
the people who are in the room with you you know it's like putting on a really great outfit at home
you know you just look at yourself in the mirror you're like oh i am i am just too cute i'm fine i'm about to pull one tonight
you go outside and ain't not one person talk to you
you see pictures later you're like i did not look like that i know i didn't
i swear to you i look better when i saw myself in the mirror. Can't relate. No, I'm joking.
I'm joking.
Of course you can't.
I'm joking.
I'm joking.
So that time when you're working in New York, what you're working with Spike at his agency,
I read you took a phone call from an ex-boyfriend at college who was in a difficult moment in
his life.
Yeah.
What did he say on the phone?
What can you share you know i think this is the
part about when you think about things that you would do over yeah you know the ways that you
would have reacted differently and torture yourself about it i do that now still even though I've been through a lot of therapy even though I know that
the outcome probably would have been the same at a different time you know he suffered
from a from mental illness that I obviously couldn't diagnose you know We were in a romantic relationship that now, of course,
looking back was toxic. I didn't know how to help him. And eventually, he decided to end his life by suicide. And I blamed myself for a long time. To some degree, I still do. You know, wishing that I had said something
different, wishing that I had known better to ask for help, wishing I'd just been a better
friend or girlfriend. You know, and even now, I remember writing a post on Instagram
when someone famous died by suicide. And, um, you know, there were all of the things that people
say, they're like, Oh, you never know what somebody's dealing with or like, you know,
or like call this line. If you know know you're thinking these thoughts and all I could
like the only way I could react to it was just like but the people who are around that person
feels like the guilt you feel the terrible burden you carry for the rest of your life
like what do those people do it was like what it's like, what hotline exists for them?
You know, how do you manage that feeling?
It is a sort of survivor's guilt to some degree.
You know, I feel the same about people who are survivors of a loved one's terminal illness.
We never talk about those people.
You always talk about the person who's suffering.
And I'm not saying we shouldn't.
I'm just saying that we have to consider the entire circle of people.
You know, and how do you give advice, help,
relieve the guilt, the sadness, the grief, the regret, all of those things.
And it is still something that I deal with in terms of many different types of griefs I've had in my life.
Mental health and mental illness has become increasingly discussed in society in the last
five ten years when i was a kid i didn't oh yeah nobody talked about i don't know it was a thing
um uh now it's very popular in conversation did had he made any indications that he was
suffering and could he could he articulate yeah that he had mental health challenges? Yes. I mean, he was on medication.
So he knew he had challenges.
But, and look, I was clinically depressed as well.
I was on medication.
We were both on medication, you know?
And the challenge with having any mental illness is that sometimes you know how you're diagnosed
and you know that you have to take medication for it, but maybe you don't feel like you're ill.
And he was an artist, a musician.
And so sometimes as a creative, that gets confused, right?
Because you're just like, oh, but I need my angst in order to create.
You know, I pull from this deep, dark well, and that's where my artistry
comes from. And he would say stuff all the time, you know, he would be impassioned about, you know,
it's like, well, none of it is worth it. You know, if this, if this doesn't work, I don't know what
I'm going to do, you know, or like would be so dependent on me for his own happiness you know things i did would set him
off or not you know and so then you are tied to that person's ups and downs even though it has
nothing to do with you right and again like look i've had a lot of therapy to talk about this and
so i can articulate it but it doesn't change the way that you really feel about it. I can academically talk about it and say,
well, you know, he behaved this way
and therefore I behaved this way.
We were like a tit for tat type situation.
But when you're in it,
all you want to do is to protect that person.
All I want to do was keep Ben up.
That's all.
By any means necessary.
You know, so if it meant that I had to
stay on the phone for six hours,
that's what I had to do.
If I had to miss my own meetings and calls
and friends and dinners,
that's what I had to do.
Did he call you?
Yes.
Around the time?
Yes, yes.
He called me.
Well, that day he called,
he was having one of his episodes, you know,
and was accusing me of cheating on him
or, you know, whatever the thing was.
And I was just so exhausted.
It'd been a number of days of this constant battery.
He was living in Geneva,
and I was in New York. And so he was, you know, we were on different time zones. He couldn't see
anything I was doing, but was accusing me of all kinds of things. I was just tired.
And so I said, I needed to go out with my friends, going to go to dinner. Of course,
you can imagine the battery of insults, you know,
that he hit me with. And I hung up the phone and just went. And I could hear the phone ringing
when I left my apartment, you know, but I thought like, he's just going to have to cool off and I'll
get back to him when I get back. And when I did, he had left me a series of increasingly panicked voicemails uh and the
last one was the one where he said he was going to jump from a bridge and that was it
and he jumped from a bridge
where are you where are you at with with um because i know you said you can kind of look
at it objectively but it doesn't change how you feel about it yeah where are you at today i mean
you're what two decades on from that yeah um he was such a brilliant person you know a brilliant
creative i i wish i could have saved him and myself.
You know, meaning that I wish I had known to ask for help in that situation.
I didn't know what to say.
I didn't know how to,
I didn't know how to articulate
what he was doing or how I was reacting to it.
I thought it was my fault.
You know, that if I just like loved him harder or better, whatever better meant, you know, that he wouldn't have jumped.
I think about all the time what would have happened if I had answered the phone
when I heard it ringing when I was leaving.
Was that the moment he decided?
Maybe if I had picked up the phone, he wouldn't have felt desolate and alone.
I think about that all the time.
All the time?
All the time.
All the time. All the time. All the time. I mean, so much so that I apply that and many other things that have happened in my life in current situations.
Meaning that if there is a situation with a friend who's going through something or is telling me about some challenge that they're having
and I feel powerless or I feel like I don't have the answer, I consider whether or not I am their
last call. And I consider they're like, okay, well, who else can I pull into this to help?
Because I don't know what to do. And by the way, the trauma response to that is that
sometimes it's not even like that. You know what I'm saying? It's like, it's not like I'm jumping
to a conclusion that they're not even anywhere near, but that's where I'm going. Cause that's
my experience, you know? And so I'm always considerate that it's like, if somebody is
going through something tough or there's a friend, you know, they tell you to check in on your strong friends.
Again, I don't even know what that means.
But, you know, it's like if I have a friend who I haven't heard from or I know they're going through something tough and I call them and they're not answering or I call them and they sound funny to me.
Oh, I'll be the first one to drive over there and be like I just had to
lay eyes on you I had to see that you're all right okay you good okay okay you just need some ice
cream all right I got you you know but I'm I'm I'm very conscious of the fact that people are
delicate our lives are delicate and even when somebody looks like they got everything together,
there might be something really unsettled right underneath the surface.
And so how can I be more conscious as a friend?
Now, the difference, what I've learned in 20 years, though,
is that although I consider, like, could I have changed the outcome of that night? Maybe I could have
changed the outcome of that night, but doesn't mean that he would not have decided to end his
life. And I have also grown in understanding that it was his choice. It was his choice.
It really didn't have anything to do with me.
How a person decides to live their life or leave their life is their choice
and I have to respect it.
That's what has changed in 20 years.
It's really interesting because, you know,
we spend so much of our lives
fighting the choices that other people make.
Oh, yes.
Especially people we love. because you think you think you know better yeah for them or you can change it yeah
you know you know better for them yes but that's why i think the same thing we've been talking
about with intuition that it applies to you too it's like you think you know better how somebody
else should live their life and they think they know better how somebody else should live their life.
And they think they know better how you should live yours.
And they're going to advise you that way.
That's why it's like, you know, when we talk about like listening to your intuition or whether or not you're going to, you know, march to the beat of your own drum.
And it's like, look, there are going to be people in your life who love you desperately,
who want the best for you and are going to be people in your life who love you desperately, who want the best for you,
and are going to advise you horribly. This is not their life. They can't help you because they don't
even know where you are. They've never been there before. It might look familiar to them,
but they've never been there. They're not in your shoes. They don't have your context.
So who can advise you?
Yourself.
That's the only person.
The only one.
Not your mama.
Not your best friend that you've known since you were three.
Not your mentor who you admire
and who has reached the place you want to go.
Even they can't do it.
You can't do it.
They don't know. you found love in peter yes at work yes you weren't interested in him at first no
what changed oh what changed yeah why were you interested in if i had that answer like we could
solve all of love's riddles right like you know it's really interesting earlier on when you talked about let go and let god uh-huh
it really struck me as a relationship metaphor as well because we go through life thinking i want
brunette with this size this and that and and we we're not we're too we've got our blinkers on
we're too narrow for all the great people that might come along like you might have met your husband or wife already but you were just so caught up in how they were supposed to
look and how much money they were supposed to have come on preach no but it's true but but that is
you know part of it is that um you know when you say let go and let god it's like yes the letting
go of these you know preconceptions whether it's for job or love or friends or whatever.
But it's also the action of being like, OK, let me just.
All right, let's go and see what this is.
You know, and for me, it's like when I met him.
Yeah, he was not my type.
It was like white man who was a ginger for God's sake.
And what the hell was I going to do with that?
It was like,
and he was wearing this big fat gold chain,
two buttons open in his,
I mean,
God,
even thinking about it now,
I'm just like,
Oh,
how embarrassing.
Like really seriously.
Oh,
but he,
um,
he surprised me.
We like,
basically the story is that he said he wanted to get to know me
he want to take me to dinner and i was like absolutely not i'm way too fine for you okay
yes because that is what i also think and um i was like look if you want to get to know me
mr white man you're gonna read song of solomon by tony morrison and he was literally like i don't
even know what that he was like i no one has ever even said that to me and i'm like yeah exactly
go read song of solomon by tony morrison and we can have dinner and talk about it why that book
it was my favorite book it is still my favorite book and it's just so you know it's like look Toni Morrison as an author
does not come down to your level Toni Morrison is up here she's not going to mince words or like
change metaphors or not let you stare at the uncomfortable realness of being black
she's gonna hit you in the face with it. And I was like,
oh, I want to see this very privileged white boy read this work and then come talk to me about it.
That was my trick. So he came back very quickly, by the way. And I was like, oh, I'm gonna call
his bluff. Because first of all, he didn't read it, okay? And even if he did read it, there's no way he has a greater understanding
of that story or that work than I do. I mean, I was like, I'm an African American and English
lit major, for God's sakes, from Westland. Like, and I'm Black. There's no way he knows more.
And he surprised me. We went to dinner and he had such interesting insights and um you know i mean
like love does i was struck by cupid's arrow sitting there at that dinner i swear it was
like first night fell in love instantly you moved quickly right oh yeah oh yeah oh yeah that was november 9th
2000 and by january i told him i loved him also because he had painted me a
uh his interpretation of song of solomon oil on canvas he'd never picked up a paintbrush before
um the painting now hangs in our daughter's room by the way um and he gave it to me for my birthday
and I man I was like yep he's the one I want to marry him. That's it. And my very Ghanaian father was not into it.
At all.
Did not approve.
Especially when I said, oh, we're going to move in together.
Like, we moved in together.
We'd known each other for eight months.
And we'd already decided we were going to get married.
And at a year, he proposed.
I said yes. And I was like, we're off to get married. And at a year, he proposed. I said yes.
And I was like, we're off to the races.
This is it.
What did George have to say about it?
Oh, he hated it.
Hated it.
When did he meet him?
In fact, oh, gosh, it was a terrible situation.
Well, my parents came to visit in, like, February.
So my mom knew I was very much in love.
My dad was not aware. They came to visit me
just as, you know, come to visit me in New York, see how I'm doing. And I orchestrated for Peter
to come by for dinner. And also just to set context, it wasn't like I introduced my dad
to boyfriends. My dad had never met anyone. And so for him to meet somebody was like, well, who is this?
And what does this mean?
You know, but, you know, he tells it now that he just thought it was, you know, me finally
coming into some, you know, early love.
And he just thought it would be, you know, something he could dismiss.
But by August, when I called him and said, hey, I'm going to move in with my boyfriend.
And he was like, absolutely not. Like, first of all, this is shameful.
Okay, you're not going to marry this white person. Like, that's not going to work for us.
You're the eldest. What are your sisters going to think? You can't live in sin. And he was on a business trip to, in China. And without telling me, he flew to New York straight away and did not come to my office to talk to me about it. He went
to Peter's, showed up in his office. And Peter like calls me and his voice sounded all funny
and crazed. And he was
like, um, your dad is here. And I was like, there's no way. I just talked to him yesterday.
He's in Beijing. And he's like, no, he's sitting in my office. And I was like, I'm on my way.
And then I hear my dad in the background, like, you will do no such thing. This is a conversation
for men. I'm like, what? It's like, okay, I'll give you 15 minutes and
then I'm there. Yeah. And to this day, I don't know what they talked about while I was not in
the room. But I know that when I got there, there was some, they brokered some understanding
between each other. And even though my father was still unhappy
with the decision made to move in with him,
he did not stand in the way.
And when I eventually married Peter,
he walked me down the aisle.
What year was it that you married Peter?
Was it 2001?
2003.
2003.
So you got engaged in 2001.
Yeah.
You met in 2000.
Yes.
Okay.
Yeah, quickly. Very quick. Yeah. Yeah. so you got engaged in 2001 yeah you met in 2000 yes okay yeah quickly very quick yeah yeah and you fall pregnant in 2000 2008 for the first time eight
were you ready whatever that means to be a mother no no no no no no no no no no no no no I didn't even think
I wanted to be a mother ever no I wasn't sure that I did I was I was in my career had just begun to
like you know climb in a way that was very visible to me. You working at Pepsi at this point? Yes, I was working at Pepsi and having really good success.
And I was, I mean, influenced by all of the societal
pressures that women have in the workplace.
You know, it's like, look, if you have a baby,
it's gonna slow down your career.
People will look at you differently.
You know, maybe your attentions are going to shift.
And so you thought you were ambitious about your career, but let a baby come along.
And now all of a sudden you want the baby.
You don't want the career.
I didn't want anything to stop me from the ambition of getting to the top, you know?
And also I was just like, I'm having a good time.
I just don't want to be responsible for anybody else.
And I found out I was pregnant and I cried.
You cried?
What kind of tears?
No, like the fugly tears.
Like the tears that make you vomit type tears.
The tears that when I called my mom to tell her, she was like, stop crying.
The tears that Peter didn't know how to react to,
because he was so excited. He was, he was elated. And, you know, I was thinking,
this is awful. You know, it's like, I don't want to be pregnant. And how do you actually say that
when, you know, at that point we'd been married for
almost five years. We were like coming up on our fifth anniversary,
had a great job. He had a great job. We had a beautiful apartment in Manhattan. It's like,
why wouldn't you, you know, it's like, everything seems perfect, right? It's like,
no one could look at me and say, oh, you're in a tough situation. You shouldn't have a baby. You know, it felt selfish
to say I didn't want to be pregnant, to become a mother. And I, I went into it under duress.
You know, I actually don't think that, um, that women especially, I don't think women talk about that enough.
You know, it's like the society's pressure of like becoming a mother at a certain stage in life.
Or that if you become a mother and you don't want to be, even when things are perfect, that that can also feel like failure
or feel like a trap. It's like somehow you're supposed to get pregnant and then start glowing
immediately. You know, start feeling like all the motherly feels. I didn't feel any of that. I didn't want it. And to be totally candid and
transparent, it wasn't until I was about five months pregnant when there was the first sign
that something might be wrong with my pregnancy. That all of a sudden it was like, whatever that
instinct was I was supposed to kick in when I found out I was pregnant, it kicked in at that point.
You know, it's like I went from being someone who was very cavalier about the pregnancy and trying to think about like, oh, I got to get my snap back.
Like, how am I going to get my six pack back after this is done?
You know, I went from that person to the like, well, what do you mean that there's like low amniotic fluid?
What does that mean exactly?
Is the baby okay?
Like, is this little homie growing?
Or like, let me hear the heartbeat again.
You know, it was really that moment that did it.
And very quickly things descended into hell.
I discovered that I had a condition called preeclampsia. It's essentially when your blood pressure rises in your body because your body acts like the pregnancy is like attacking you.
And so every cell begins to fight against the pregnancy. I was forced to deliver the baby early and she didn't survive.
And it was, you know, for someone who had not wanted to be pregnant,
it was extraordinarily devastating.
I think it was a combination of things. You know, it's like I had begun to develop all the protectiveness of motherhood.
You know, very much like I felt in Ben's death.
I thought, how could I have been a better mother to this unborn person?
You know, what was my failure in taking care of myself
so that I could have a healthy child
and it again the similarities are parallel where it's like look there's there's nothing
I could have done better the aftermath of that of losing eve yes
take take me into that moment what was that what was your life like in that moment
i don't gosh how do i even articulate it i don't know that there is um a word to describe the combination of like grief over something or someone lost that you really never had. raw, fierce anger at God for this situation, at Peter, for having made the choice in the moment
of crisis when I'm sitting there and in the bed and the blood pressure is going up and I'm
delirious and the doctor says,
you know, there's only one choice here. You save her or you save the baby. Which one is it?
And Peter says, well, save my wife. And I was pissed.
Because again, the, whatever that thing is that clicked in my head that said, protect the life
that is coming first
i was like no you should have chosen that one i've already lived i've already lived you should
have chosen her you said that to me yes yes it was the beginning of the some of the big fractures
in our relationship that moment you know and then also feeling like an utter failure.
This is like, I mean, women since the beginning of time have had babies.
Apparently easily.
My mom had four.
You know, it's like stolen Africans were having freaking babies in fields with no epidurals or childcare.
And here I was living a very lavish lifestyle, having an OBGYN that worked out of the Upper East Side of Manhattan.
And I couldn't even do that. All of those feelings were so raw and combined.
And then on top of it, my almost debilitating drive to be successful at it. You know, it's like, again, we just go back to
some childhood things that said, well, look, I've got to do the thing. I've got to be the
best at the thing, right? It's like, so now, okay, this has happened. I have all of these
terrible, scary emotions that are going on,
but I'm going to be a mom. Clearly, that's what I set out to do. So now I've got to do it.
And so three months after Eve died, I got pregnant. By the way, my doctor, Pete, everybody was like, absolutely not. Like, this is not a good idea. My therapist, everybody. I was like absolutely not like this is not a good idea not my therapist everybody I was like
I don't care I'm gonna do it not necessarily because
this is a difficult thing to say it's it's not because I necessarily want to
be a mother I want to do it successfully I wanted to prove to, to my body that I could do it. You know, that like,
and I wanted to like yell at God and be like,
like, did you take this away because I said I didn't want it?
Well, okay, now, now I want it it so let's do it oh and even when I got sick again
with my second pregnancy I was like look I'm gonna do everything man I consumed so many
prenatal vitamins boy look I would take a bite like the palm full and be like you know and there wasn't I got a specialist
I had I was taking uh lovinox or anybody knows it's like you know this blood thinner that I
would have to inject into my belly every single day man I was the most obedient pregnant woman
you ever seen in your life and I still got sick seven months into my
pregnancy still with all of that. And so again, it's like, look, sometimes there are
situations that you cannot control. Like, very much like Ben.
Like, he would have chosen to end his life at some point
with or without my love,
with or without me answering the phone.
I was going to get ill
with or without the prenatals,
with or without a specialist.
Those are not controllable by me.
But I was still trying my best to be successful,
to do it well. And when Lael was born, she came out screaming.
And I took one look at that girl and I was like, yeah, you and we're going to make it. Like you, who, you came here by any means necessary.
And I am going to love you like fiercely, deeply,
because it just took too much to get her here.
A year after Leal's birth, I believe,
Peter and you separated.
Yeah.
Connected to all of that. Yes, yes, separated. Yeah. Connected to all of that.
Yes, yes, yes, yes.
Connected to all of that.
I mean, I think there's, you know, traumas in our life, of course, and especially I think
it for a married couple.
And again, for us, you know, it's like Peter really wants to be a father.
I wasn't sure I wanted to be a mother.
We get pregnant.
Terrible things happen in the pregnancy.
We lose pregnant. Terrible things happen in the pregnancy. We lose Eve.
I blame him entirely.
And God, you know?
He becomes obsessed with my health in my next pregnancy.
He does not want me to get pregnant.
I'm like, I'm going to.
With or without your consent
no i'm kidding but it became a battlefield in our home in our relationship we were no longer
a team what was missing
probably empathy i can probably just narrow it down to that, like a very shallow understanding
of what the other person was going through. It's remarkable to me now to think about it.
It's like, how do two people who love each other so desperately go through the same event and cannot grieve together,
can't see the other one's grief.
How is that even possible?
You know?
Just a few years later,
he gets diagnosed with cancer.
After you've separated.
Yeah.
These moments in life can have a interesting influence on our perspective how we feel about somebody in a situation how did it influence your perspective his diagnosis
peter was the type of person who never got sick.
He'd walk around Manhattan in wintertime with a windbreaker.
He didn't get cold.
He just didn't get sick.
And even in our separation, and we had then agreed to get divorced, he was always very, like, valiant. You know, he just was not a person who fell. I don't know how else to describe it, you know, that he just wasn't,
he was just tall and big and just barreled through life. And for him to be diagnosed that way with Birkin's lymphoma, which is
a cancer that is not curable, but at the time, you know, as oncologists were like, okay, you're
going to do radiation, you're going to do chemo. You know, there's no surgery really, because it
just attacks the lymph nodes everywhere. And there's no way to get rid of all the tumors.
The best thing to do is try to shrink them and hopefully to go away.
Okay.
I mean, you know, we didn't know any better. all of the anger and misunderstanding and battles over the different events in our life really did
not matter. It did not matter. And I realized that like, you know, that probably sounds so
corny to say, and maybe feels like a throwaway thing that like, oh, when you're faced with, you know, the finality of life,
you just realize that, you know, you let go of it.
No, no, no, no, no.
It's not automatic like that.
You have to make a choice.
We had to make a choice.
He had to ask me the question for us to reconcile.
I had to decide that that is what we're going to do.
We had to make a choice to have the conversations
which were about forgiveness. We had to make the choice to look at every day and say, okay,
well, what are we going to do today that is going to prepare us for the end?
You recount a kiss you had with him, a kiss of forgiveness yeah i mean it was um it was unlike the first kiss
and the first kiss where it's like the butterflies and you're not sure how much pressure to apply
and you know should i open my mouth a little bit should i give him a little tongue or no? You know, it wasn't that kiss. It was the kiss of knowing 13 years have gone by in a very complicated relationship,
full of the challenges of being an interracial couple and him understanding my experience or not, me understanding his experience
and not, you know, the challenges of health and our parents getting sick and all of the things,
my ambition for my career, his, you know, lack of understanding of that. It was just all of the things, you know? And to be in that moment and then to say, okay, we're going to be together until the end.
Because that's what we promised.
You know, and to truly kiss and make up.
I think that's another, like, casual statement people say. You know, kiss and make up I think that's another like casual statement
people say you know kiss and make up it's like no no
you like that
covenant
of like we are in
this again to the
end and I won't leave
and you didn't leave no
to the end
to the last heartbeat.
How'd you say goodbye to someone?
You know...
I don't know that you do.
I haven't.
You know, there's,
there is the physical loss, of course, right? And grief in that is complicated also, you know,
because no, I can't pick up the phone and call him or I can't see his wide smile at something I did or his scowl if I do something wrong, you know.
I have multiple griefs of that.
I have grief that Lael will never know her dad in the way that I wish she knew him you know he like
so desperately wanted to be a father and he loved her so deeply that I grieve for her in that not but there's also for me, the understanding that he really is still around.
This is where it's like, everybody's like, Oh,
she sees dead people. I'm like, sort of, you know,
because I do believe in like the signs and wonders of things.
It's happened too many times for me not to.
You know, and it's, it feels very much like my intuition, you know, where I'm just like, oh, you know, I know what he would have thought about X, Y, and Z thing.
I know, I already know. to some degree it's like i still feel his presence because i am aware of how he would be
if he were here despite all of this despite rising over and over again your career
continued on yeah you worked at endeavor big company that owned like the ufc and wwe etc yes yes yes um beats uber netflix apple apple oh yeah all the
things it doesn't seem like there was a huge time for pause and for you know because you just seem
to get right back at it all the time i mean that's what it appears when you look at the chronological nature of these events.
Yeah.
How have all of these personal tragedies fed into your career?
And what role has your career continued to play in dealing with these personal tragedies?
Yeah. dealing with these personal tragedies yeah um well i think especially peter's death um
made me impatient impatient is the wrong word but it kind of feels like impatience with life
yes urgent for sure the urgent life um because i just have a much better understanding of not wasting my timer and
my energy well i look at your story and i see someone who doesn't hang around if they don't
like something yeah you know um and this kind of brings on another point because there's
contradictory career advice often we get it says you know you should stay somewhere long enough because if you leave too
quickly then people are going to look at your resume and think why were you only there for two
years or why were you there for a little while but then if you know so like where do you sit on this
um when to know to quit and also there's this overarching phrase which is like quitting is
for losers yes yes yes oh gosh well look i get criticism of that all the time where people are just like, oh, well, she can't handle adversity.
And I'm like, me? Are you out of your mind?
It's like if there was a poster child, it would be me.
It would be me.
You know, it's not that I can't handle adversity.
I just put myself first.
Are you selfish?
Yes, very much so. But that is not a bad thing. I am at the
center of my life. No one is above me in my life. No one, not even my kid. And she knows that.
And I tried to instill the same in her. No one should be above her in her life.
Because the thing is that like, look, the life that you're
living is yours. And I cannot be a great contributor to society. And this sounds a
little like counterintuitive, but I can't be a great contributor to society. I can't be a good
friend. I can't even be a good mom if I am not living the life that I want to live, if I'm not
wholly happy in it. So absolutely, I'm selfish.
When you left Ubi, you're quoted as saying,
you don't need to be the savior.
I think when referencing the state of the company,
because it was going through a very tumultuous time,
you can save yourself too.
Yes.
And save yourself first, is what I should have said.
You know, it's like,
it's all of the ways in which we think about it now, right?
You get on a plane,
they're going through the safety demonstration. They tell you to put your mask on first before you help anybody else yes and in
your life too yes save yourself first what was the career advice that you wish someone had given you
you know like that young spikely receptionist be selfish in your life, in your career. Think about yourself all of the time.
What does being selfish mean?
Meaning that when you're in a situation that doesn't serve you, you think of yourself first.
Oftentimes we're in these situations that aren't serving us and we're thinking about how the other person is going to feel.
But that means that I have to be, it's the uncertainty that that creates that scares people, right?
Like, well, I've got this job and I quit it. Where am I going to go? And like, what am I going to be, it's the uncertainty that that creates that scares people, right? Like,
well, I can, I've got this job and I quit it. Where am I going to go? And like, what am I going to do if I leave this relationship? What am I going to do? Where am I going to go?
Well, but you should answer that. I'm not saying that you quit without the answer.
I'm saying you quit. You know, it's like, if you keep putting it off, if you keep saying,
well, I don't know what I'm going to do. So I'm just going to, then you're going to waste your
life away. You're going to be so unhappy. You're going to
have the Sunday scaries all the time. You're going to feel the ick when you're with that person,
you are going to be unsatisfied with your life. And that is the scariest thing. I do not want to
be on my deathbed being unsatisfied with the life that I lived. I could go tomorrow and I would be so satisfied
with this life.
Why?
Oh, because I've done the things
I've wanted to do.
Now, look, I have goals.
It doesn't mean I don't have ambition.
It's not like I don't want
to do the next thing.
I do want to go to Antarctica
at some point.
I have not been yet, you know?
But if I went now,
I've lived this life on my own terms.
Like there's nothing that I did where I feel like oh man I should have made a different choice what are you good at like when you when you do the
diagnosis of your skill set and what brought you here because you've had these incredible incredible
incredible career yeah but you know when we're all bad at loads of stuff and I think typically
people are good at like a couple of things yeah but that's enough yeah what are you good at i'm good at seeing the forest
the whole picture and sometimes in a forest you know that like oh you have to clear this area
in order to make space for the little village
because then those villagers can take care of the rest
of this part of the forest that is like burning.
But sometimes people are only down at the trees
and then they can't see the burning part
and they can't see that they should clear over there
so that those people can get to the fire.
I can see the forest.
I can see the whole thing.
And I can see like, okay, this needs to move there.
It's helped me so much in my career for sure. It's see the whole thing. And I can see like, okay, this needs to move there. It's helped
me so much in my career, for sure. It's like the changemaker. And how does that make you a
great marketeer? Because I never look at a problem just as the problem. You know, it's like when I
got to Uber, the problem was that there was a huge campaign that was like, delete Uber, right? People
are like, oh, they're mad at the company because of lack of diversity in the C-suite, and they treat women horribly, and they're not paying
the drivers, and oh, it's unsafe even to get in the car. And I went in, and it's like, if I had
just tried to go after one thing, it would have been whack-a-mole. You know, everywhere I go,
okay, pop this one down, and this one pops up. You hit that one, and that one pops up.
But I can see the forest. I can say, ah, this is not an issue about whether or not Travis Kalanick
hates women or hates black people. This is not about whether or not your driver's going to
kidnap you. This is about trust. Do you trust the CEO of the company? Do you trust the driver when
you get in the car? do you trust anything about this whole
situation self-driving cars you trust any of it if you don't trust it nothing i do is going to make
you like the company i could fix the issue of like hell make half of the c-suite people of color and
women and you would still be like yeah but they going to kidnap me. The best people you've encountered in marketing,
what do they have in common?
They're great storytellers.
They can make you believe anything.
Those are great marketers.
The ones who make you believe
that you put on a pair of Nikes
and somehow you're now LeBron James.
And how do they,
what constitutes,
what makes a great story?
It's close enough to the truth. For you to believe it? Yes. Well, when I put on any pair of shoes,
I'm no LeBron James. But you probably walk more confidently. It's true.
So maybe you weren't LeBron, but you're a better version of yourself.
If I, if I want to be a great marketer and I'm currently not, what would
you, you know, if Liel comes to you and she goes, mom, I want to work in marketing, what's the best,
what do I need to do to become a great marketer? What would you say to Liel?
Be more curious about people. Ask a lot of questions about people. Why do they do the
things they do? Why they like the things? And ask, keep asking the questions. Like you've got to be
really curious about people in order to be a great marketer because you can't just rely on what you know
and your experiences, even though I do say that you should be a focus group of one. It's like,
if you like the thing, maybe somebody else will like the thing. If it makes you laugh,
maybe somebody else will laugh. If it makes you scared, somebody else is going to get scared.
Somebody else will be inspired. I believe that. But you also have to like be really curious about
why people choose
the things that they choose, why they like the things that they like. If you're not curious about
people, you're going to suck at this job. What's the most important thing we've not talked about?
And I really want to focus this a little bit more. There's going to be so many young people,
not so young people that are listening to this conversation now. They look at your career and
they go, I want to walk that path. I want to be the CMO of the biggest companies in the world,
CEO of this company. What's your parting words to those people?
Gosh, that's such a hard one. Because the thing is that there is no path. If somebody tells you,
do these steps in order to get to where I've got, they're lying to you. You're not going to get there based on the things I've done. The only way you're going to get there
is by listening to yourself, is by following your intuition, is by doing the things that you're
really good at. And leave the rest of that stuff that you're not good at, that other people are
trying to advise you, leave that alone. So if there's any advice, get to know yourself better.
That's it.
We often confuse aspiration with admiration.
We can admire someone without aspiring to walk their path.
And I think, yeah, I remember reading a poem one day about the only great person you can be is the greatest version of yourself.
It's super cliche, but it's so unbelievably true.
Because I could not be Steve Jobs or Thomas Edison or Martin Luther King. It's not it's not my greatness no exactly don't try to be me ever i'm sure people are still
going to try there's a closing tradition we have in this podcast where the last guest leaves a
question for the next guest not knowing who they're leaving the question for and the question
left for you is what moment in your journey made you fight even harder to get to where you are right now?
I mean, we talked about it. It is Peter's last heartbeat. You know, that moment,
that moment, it just changed the way I look at life. I just don't want to get there
not having lived exactly the life that I
want. It changed everything for me. And so I refuse to succumb to anything that is not
in my destiny for my greatness and my happiness.
That's it. Thank you. you thank you thank you so much
your book is incredible it's been a an incredible journey of um truth and vulnerability and humanity
and so many so many of the things you're clearly i mean now it makes sense as to why the writing
is so good and the storytelling is so great because you clearly have a love for words and
reading and storytelling
and that comes through in your work.
But you've walked an incredible career path
that is just inspiring,
just on the grounds that it happened,
but you have a remarkable ability
to draw out wisdom from that career,
which makes it even more powerful.
So that's exactly what you've done today.
Thank you so much.
It's been an honor to meet you
and your energy is quite infectious, Oz.
So thank you.
Thank you.
And thank you for the listeners. Thank you you thank you for having me i appreciate it Bye.