The Diary Of A CEO with Steven Bartlett - Gary Neville: From Football Legend To Building A Business Empire
Episode Date: August 18, 2022Gary Neville is a broadcaster, serial business founder and owner, and a winner of every possible club football title in his 20 years playing for Manchester United - with 2 Champions League medals, 8 P...remier League medals, 3 FA Cup medals, a Club World Cup medal, and 2 League cup medals. In one of his most emotional and heartfelt interviews to date, Gary opens up about precisely what drove him and his similarly successful siblings on - his brother is the England-capped footballer Philip Neville, while his sister is the former Head Coach of England Netball, Tracey Neville - despite their very humble origins. A legend of Manchester United and a former captain of the club, he goes into detail about precisely what made the team culture of the Sir Alex Ferguson years so strong, why its so sorely lacking now, why he’s felt the need to speak out more on social and political issues, and why everything he does is for the city he grew up in and calls home. Even after all these years, he’s still bringing glory back to Manchester. Gary’s book, available for pre-order now: https://g2ul0.app.link/3Y26i8G6ysb Follow Gary: https://twitter.com/gnev2 https://www.instagram.com/gneville2/ Follow me: https://beacons.ai/diaryofaceo
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Quick one. Just wanted to say a big thank you to three people very quickly. First people I want
to say thank you to is all of you that listen to the show. Never in my wildest dreams is all I can
say. Never in my wildest dreams did I think I'd start a podcast in my kitchen and that it would
expand all over the world as it has done. And we've now opened our first studio in America,
thanks to my very helpful team led by Jack on the production side of things. So thank you to Jack
and the team for building out the new American studio. And thirdly to to amazon music who when they heard that we were expanding to the united states and
i'd be recording a lot more over in the states they put a massive billboard in times square um
for the show so thank you so much amazon music um thank you to our team and thank you to all
of you that listen to this show let's continue that's making me a little bit upset.
Gary Neville!
Fantastic, incredible man.
He's the owner of that business, it's really simple.
Joke.
I don't think anyone can believe it.
One of the things that people don't know about you is just the scale of your business portfolio.
It's quite honestly mental.
The only thing you can ever do in life
is work as hard as you possibly can and never give in.
What is the cost?
I basically collapsed to the floor and had a fit.
I went to hospital, I had checks and then found that I needed to slow down a little bit.
And I'd stopped doing the things that kept me well.
And I'd just run myself into the ground.
So I knew that at that point then, I needed to see somebody.
Manchester United are failing.
I do feel sorry for the current players and that won't go down well with a lot of Manchester United fans
these players go out onto the pitch now
they feel alone
but that's where I am a little bit critical of Cristiano
you're the star
now's not the time to throw your arms around
now's the time to make sure you lead those people
resilience and robustness and hard work can be taught and learnt
I don't think it's something you're born with
the minute I joined at 11
to the minute I left at 36
Manchester United got everything out of me
everything
of all the people I always talk about
having the influence on my life
I never mention my mum and her mum and dad
they're far better people than I am
that's making me a little bit upset
so without further ado That's making me a little bit upset.
So without further ado, I'm Stephen Bartlett, and this is the Diary of a CEO.
I hope nobody's listening, but if you are, then please keep this to yourself.
We are a normal working class family.
There are no famous sporting ancestors in our family,
yet somehow we won a combined 218 caps for our country at football and netball between us.
Tracy Neville, MBE, your sister,
went twice to the Commonwealth Games and World Championships,
representing England 74 times and coached the national team
how and why is that possible that three siblings in a family reach sport sporting greatness when
there isn't a long lineage of you know the granddad was at manchester united this person
was at this club and they opened doors for me? I don't know really.
I'll start at the end because I was having a conversation yesterday about,
it was actually how long should you take off
after you've had a baby as a couple,
whether it be the man or the woman.
And I was thinking about my sister
and she took like two or three weeks off
and then she was back at it.
And also my father
passed away seven years ago and on the morning of his funeral I went and presented our project
St Michael's at a council meeting and then went and got ready at home and went to his funeral
straight after it and someone said to me it's not normal normal that. And my sister, my dad passed away in Australia
whilst he was watching my sister play for the Commonwealth Games.
And me and my brother flew straight over there.
My sister was still coaching the team.
She never broke stride.
And he was on a ventilator keeping him alive,
even though he'd actually, to be fair, passed away.
And they were just waiting for us to get over.
The day after we got there, my sister sister said I've got a game tomorrow we can't
pronounce that he's actually dead until after I finish the game and I come back to the hospital
and when I think of that that's the end I suppose in terms of that sort of that feeling of just that
drive that commitment to what we do people say it it's not normal. Someone said to me, say it's not normal that,
that we would continue our lives irrespective of,
and that probably came from my dad and from my mum.
But I think of it as in different layers for me personally.
I don't know what it was like for my sister or my brother,
but for me personally, I think of it as being,
the first layer was my mum and dad, their love for sport,
their commitment to get there early, to do things.
My dad used to say, get up early, get there early to do things my dad used to say get
up early get there early get your job done and then when I got to United I'm hit by Nobby Styles
Brian Kidd you know Manchester United European Cup winners of 1968 and then Eric Harrison a
northern tough Yorkshireman who every single day drilled us about what it was to be a Manchester
United player.
And then you're exposed to Sir Alex Ferguson
and Roy Keane and Peter Schmeichel and Mark Hughes.
So these different layers of monstrous mentalities
of people who are just massive leaders,
we've been exposed to them.
I was exposed to them.
And that's why I always say that resilience
and robustness and hard work can be taught and learned
I don't think it's something you're born with and I think when you say like how did we achieve that
I just think we're very fortunate with our parents and the exposure that we had to brilliant leaders
throughout our career and examples and the standard bearers that were next to us.
Learning through words those words that your dad would say to you about getting up and getting out
every morning is a great way to learn but actions i think in hindsight seem to be the best way to
to really learn those lessons vicariously from observing our parents and how they're behaving
in their lives i know i'll never forget the day that i saw my mum my mum stopped coming home and
then i asked my dad where she was and she said oh she sleeps in the back of the shop now this
corner shop she was running and then going there and seeing this bag of rice that she was sleeping on that had all these
rat holes in it from where the mice and rats had been eating it that visual of that she was working
that hard even though she didn't have to to support our families that she was sleeping in the back
room every night and not coming home was was a lesson that i learned without her saying a word
yeah what are the lessons that you learned from your because you cited your dad there as being pretty in a pretty go-getter person how was he functioning and professionally
that taught you these lessons he was a lorry driver and he basically worked for constellation
luggage which was just luggage you know suitcases and he had to do three drops a week at daventry
which is south of birmingham and he had to get them there basically
by the end of Monday, Wednesday and Friday.
But we lived in a two-down terraced house.
And every time my dad got up,
you can hear your dad get up when you're young.
You just hear it because it's obviously
that the lights come on and you hear the sort of noise,
the floorboards are creaking.
And we always get up early as a family anyway,
but at four or five o'clock, you'd hear my dad.
We lived in the back, we were in the back bedroom
and his lorry, his wagon was parked at the back
if he was doing to do a drop the next day.
And he'd leave at four or five o'clock in the morning
on the Monday, Wednesday and Friday.
He'd take the suitcases, he'd wait for the depot
to open at sort of seven eight o'clock drop them off and he'd be back and have his job done by 11
o'clock and then he'd start to go and do his what would be his commercial work the fundraising for
testimonials the thing that he loved for say for instance Lancashire County Recruit Club players
that was his passion that's how he got into Bury Football Club as a commercial director. He had a sales mentality, my dad.
But he'd get his main job done by 11 o'clock every single morning.
He'd be davening and backing a lorry.
And then after school, he'd take us to football and he'd take us to cricket.
So the amount he fit into a day was unbelievable.
He'd almost do two jobs.
He'd do his job, which was his main job, which was earning him his money,
which was a lorry driver. He'd then come and do the job which would be potentially could he do some
sort of like side job selling for like Lancashire County Cricket Club or Greenmount Cricket Club he
did he organized dinners and events and things like that and then his family would come after
school where he'd put them into sport and we'd go to United in the evening or we'd go we were at
United from 11 11 Monday and
Thursday night so this constant drive of trying to fit as much as you possibly can in the day
and that's where I sort of the attack the day was from my dad get up get there early let's make sure
we're there even at United we get there early on Saturday there would never be any risk with time
of being late I feel sometimes that that is a good thing. It's put that into us. But sometimes
to live by that now, particularly at the age I'm at, sometimes you sort of think it's hard to keep
it. Yeah, it's hard to keep on doing it. And you wonder now, particularly what we know now, whether
it's the right thing. My dad had heart problems at a very early age of the age of 42. You know,
he's a lorry driver. You know, he liked to go for a beer he liked a
night out he did too much he got stressed all the things that i do now so he thinks there's a lot i
can see in my dad of me um but i don't think i can change it really what is the cost because for
everyone's i sat here with tim grover who actually coaches a lot of the young united players now
yeah coach michael jordan and um kobe and Kobe Bryant for a span of 15 odd years.
He was their sole coach.
And he said, for everyone's greatness, the thing that causes their greatness,
in your case, you know, that drive and that ruthlessness
and that dedication caused you to become a Manchester United legend
and all these other things.
But what is the cost on the other side that people don't see?
He referred to it as we have our light side and we
have our dark side the dark side is a consequence an unavoidable consequence of the light side
yeah what was that dark side for you and your dad um health i think and i've seen that in the last
couple of years with myself i think um physical health no i've had I've said this
to be fair
on something
that I've done myself
in the last week
on the overlap
I actually
to be fair
Raheem Sterling
scored the goal
in the
European Championships
against Germany
a year and a half ago
and I basically
collapsed to the floor and had a
fit and after that I went to hospital I had checks and then found that you know I need to slow down
a little bit basically and it's similar things to what my dad was told in his 40s that you know
ultimately I do too much I think too much I need to relax more you know to be fair my wife says it quite often
you're here but you're not present
so and just something was interesting i was doing an interview the other day and
it was with jeff shreve jeff jeff's known me 15 20 years and he said the problem is when i'm asking
you a question you've got my question inside the
first two seconds. Let's say it's a 10 second question. You've got my question inside the first
two seconds. The next eight seconds, you're thinking about what you're doing after. I can
see it in your eyes already. And he's right. So even during this interview, I'm speaking.
And sometimes I lose my way in an interview and I actually forget what the question was. And quite
often I'll say, what was the question? If I'm on a stage doing like a Q&A, what did you actually ask me?
Because I've actually drifted off
whilst I'm answering the question
to something that I need to do later.
And it's, I'm never present.
So the consequences that may be,
I remember Sir Alex saying to me,
he missed his children growing up.
I am missing my children growing up.
That's a consequence of my life.
I've been in London for four days.
You know, but what can I do?
I've got, I come down to Brentford, Manchester United.
I then stay down Sunday because I don't, I can't get a train back.
Trains, there's a train strike.
And then I'm down doing Monday night football and I'll go back today.
Last week I was down for another four days, but it's what I do.
I love what I do.
I wouldn't change it.
But this afternoon I'll get back to Manchester.
I've got meetings till six.
And then tomorrow I'm full all day.
Thursday I'm in Glasgow doing a dinner with Sir Alex Ferguson. So it is a constant sort of every single day that I feel like I'm filling
days with things that I love and want to do. But then you say to yourself, you do have those odd
moments more now. Why am I doing all this? Why are you doing this now? You love doing it maybe,
you know, it's what you enjoy,
but you sometimes have those moments, don't you?
I have more of those moments where I think, why am I doing those?
Why have I got two hotels? Why have I got a football club?
Why have I got a university? Why have I built an overlap channel?
I'm already on Sky. Why am I doing these things?
But it's that idea of, I suppose, cramming as much into your life as possible,
thinking you've just only got this sort of short period of time.
And Brian Kidd used to say to us, get your your pace early you can't make it up at the end and we used to sprint and sprint in our runs and sprint and that mean if you collapsed
at the end and you didn't quite finish it or whatever it's better than managing yourself and
thinking I'll save a little bit we I have to say the players that I played with at Manchester United we never saved anything it was all left out there on the pitch and I think that's
how our lives are since as well we just leave everything out there on the pitch there's nothing
saved so we just end up I suppose saturating every single second of every single day
I used to think that I was driven I used used to think that, you know, and that sounds
like a very good framing. I'm driven. I'm motivated. I thought that's what was, because
you said, right, why am I doing this? After I do this podcast, there's maybe, you know,
10 other companies that I'm running. I have zero time in the day. And then I try and cram in my
girlfriend and my family and do a very bad job of that. I used to think it's because I'm driven
and I'm just whatever. And then I asked myself a question, which when I met Eddie Han, I saw the same thing. I mean, his book is called Relentless.
Are we really driven or are we being voluntarily driven? As in we're making the choice to drive
towards something or are we being involuntarily dragged by some kind of insecurity or some kind
of discomfort with the prospect of not being busy? Because for me, I'm convinced these days
that I'm probably being
dragged by an insecurity. Maybe. But I developed over a young age. Yeah, maybe. I'm not sure. I
don't know. I don't know. I don't. Could you stop? I don't feel, uh, not sure. Cause this idea that,
you know, if you stop, it'll kill you and all that sort of stuff. Slow down. I do feel like
I need to slow down. I read a book, I think, I can't remember what it was, a few, a few years
ago where it talks about, you can never really retire if you love work and you
are relentless. But what you can have is mini retirements during the year. And that's what
I've tried to do. I don't do it very well. So for instance, this weekend, I'm going to Spain,
Friday till Monday morning. I call, that's like a mini retirement. So-
That's a weekend.
It's a weekend. It's a mini retirement. It's a weekend it's a weekend it's a mini retirement
it's where I basically can say for three days I'm there and I'm I'm basically taking it you know I
don't think about work now I will but and sometimes when my best my best ideas come when I'm on these
types of trips but then in six weeks I'll have another mini retirement for five days or four
days rather than thinking you're going to stop for six months and sort of have a sabbatical.
That's not probably going to happen
with people like you or I,
because we just basically don't work that way.
So to have lots of mini retirements during the year
is what I've tried to do in the last few years.
I'm not sure I'm doing it very successfully.
I'm not sure what's wrong with us,
if that's what you're asking.
Is there something wrong with it?
I don't feel insecure or vulnerable.
I don't feel insecure or vulnerable at all.
I feel so confident with it. I don't feel insecure or vulnerable. I don't feel insecure or vulnerable at all.
I feel, I feel, I feel so confident and I feel not confident. I feel like I've got coping mechanisms to be able to deal with things. So there isn't any criticism. There's very,
very little criticism that I receive now that even touches the sides of me. And I get criticized
heavily on social media through my football punditry, my opinions, whatever it may be,
because what I went through at United,
losing that confidence at the age of 24, post-treble,
going through that difficult patch where I didn't want the ball,
seeing the psychiatrist on my own, only the doctor knew,
not talking about it till I was 35,
but what that psychiatrist gave me
was coping mechanisms and perspective.
And I just asked myself, you know,
if I go through a difficult moment now,
I ask myself the question, will I come out of it to the side? Did I expect every day to be a good
day? No, I don't expect every day to be a good day. So when the bad day comes and it's a really
bad experience or you have a, make a bad business decision, did you think you'd make every decision
would be a good decision in business? No, it wouldn't be a good, you're not going to make
the right decision every single day. You're going to have bad decisions, bad choices, bad days.
So when they come now, I can put them into perspective
and move on really comfortably.
So I feel like I don't feel vulnerable or insecure.
And I'm not quite sure sometimes.
You know, people say I've got a strategy, I've got a plan.
I'm not quite sure any of us have really,
because the reality of it is we don't know what door's going to open next.
You don't know six years ago, five years ago, that dragon's den is going to come and knock on your
door you don't know that you haven't got a clue or 10 years ago certainly you don't know that's
going to happen in your life but when the knock on the door comes you think i fancy walking through
that door and probably the same with me when things have happened in my life where I thought, I didn't expect that to come.
Yeah, I'll take that.
So we are probably being dragged.
It's a little bit like jumping off.
You go skiing, you're off the sort of, go off the sort of black slope.
There's no way out of it.
You're going down, but you can't stop.
And it's a little bit like, you know, I feel like, to be fair,
my life's a little bit like a black slope in skiing.
I've gone over the edge. I've started. What can I do now? Slow down. Say to my businesses,
say to the teams that I work with, sorry, I don't fancy this anymore. Well, thanks for that. But
you were here still. What's going to happen? I've got no choice. I've got no choice. You've got no
choice. Do you know why? I read this book called the body holds the score and i was actually
speaking to one of my best friends yesterday who was a extreme workaholic and then he started having
panic attacks he ends up in hospital and he said to me he said i felt fine but the body goes gives
out first the body will you know when the mind is telling you no you can cope with this you're doing
fine the body will show you in a pretty um yeah drastic fashion that you're not okay and that you need to listen to to yourself ever since you you collapsed on that day have you made changes
honestly because i'm gonna ask i'm gonna ask you i'm gonna ask emma i did i did i have i think
but then it's the actual, it's sustaining the changes
and not dipping back into your old habits.
That's the problem.
So what do I do?
I train four or five times a week.
I wasn't always training pre that.
I try, I've got a sleep ring
and it focuses me more on the time I need to sleep at night. And, but then I
don't always wear it now. You know, it's a couple of years later, it's in my bag. It's here. I didn't
wear it last night and I'm annoyed with myself because I didn't wear it last night because I
forgot to put it on when I got back. So habits really that sort of, you drift back into your
old habits. I try not to pick my phone up when I first wake up, but I'm failing miserably at that.
I'm failing miserably, but I have taken email off my phone. I've taken WhatsApp pick my phone up when I first wake up, but I'm failing miserably at that. I'm failing miserably,
but I have taken email off my phone.
I've taken WhatsApp off my phone
because they're things that I think were...
Emails, I think if you wake up to an email
at four in the morning,
that's an email that's not a great email.
Let's say it's something that you think,
I've got to deal with that.
You aren't getting back to sleep.
So I've taken email off my phone. It's only on my email. Let's say it's something that you think, I've got to deal with that. You aren't getting back to sleep. So I've taken email off my phone.
It's only on my iPad.
It helps.
WhatsApp, I mean, WhatsApp announced last week
that they were going to sort of,
this idea that you couldn't be joined in groups
and people didn't know when you were online.
I just felt like it was an intrusion, WhatsApp.
I felt like people were attacking me.
A constant attack of added to groups
and they see that
I'm online and things like that. And I thought, oh no, get off, get away from me. So I just do
iMessage now. And I say to people, ring me. So there have been changes that I've made that are
helpful because I do feel email is, I love speaking to people.
So I lived in a dressing room
where the camaraderie,
we didn't email each other
at Manchester United.
So Alex Ferguson didn't email me.
We had a brilliant team spirit in the club.
We were there every single day.
We spoke to each other.
We socialized with each other.
We'd help each other.
We knew each other.
And that's how you build a team spirit.
And I felt sometimes email can be,
I know it needs to happen in businesses.
I know that you need to see attachments.
I know you need to communicate with each other.
I do believe that they can be quite damaging
to culture sometimes,
particularly if the wrong tone on the email.
I think you can be misunderstood on email.
I think it can come across harsh.
I think they can put pressure on people.
And I realized that the first five years out of football
I was emailing people five, six o'clock in the morning
but you imagine
you emailing people at five, six o'clock in the morning
the impact that's going to have on them when they wake up
I've got to deal with that, I've got to email them back
it's like that's not fair, it's not right
so I have made quite a few changes but probably not enough
Yeah I completely agree
I don't, I'll be honest
this will surprise people i look at my
emails once a week and so my assistant looks at my inbox and then if there's she puts them on my
list and then i go to my list when i'm ready yeah and also with all my whatsapps and all that stuff
all notifications off and it's just for me trying to take back control of my time so i choose when
i go to it it doesn't notify me that it needs me now and i used to have email dread yeah you know
early mornings especially when you're running a big company you've got what 600 employees or more it doesn't notify me that it needs me now and i used to have email dread yeah you know early
mornings especially when you're running a big company you've got what 600 employees or more
yeah there's always going to be something wrong there is yeah it doesn't care what time or occasion
it's going to interrupt you there's always going to be and i don't want that anxiety in my life
also if there is a problem and something's gone wrong then just ring they can call you yeah ring
me just ring me anyone can ring me and
just say look i've got a problem and then we drop everything don't we i always feel like it's the
biggest responsibility i have is to the people that i work with and if they ring me and they're
in trouble they've got a problem we have to deal with that that's an absolute immediate
you always going back to your early years in football and as you came through the ranks you
you always and i've seen this in multiple interviews kind of a little bit self-disparaging about your own abilities yeah I just played with
brilliant players didn't I mean if you think about it just go through the players who I played with
Yap Stam you know Dennis Irwin, Peter Schmeichel, Roy Keane, David Beckham, Cristiano Ronaldo,
Dwight York, Eric Cantona every single one of them had more talent and ability than I did.
You know, they just did.
It was just obvious around me.
When I got to United, do you know something about insecurity?
The only time that I ever felt insecure was when I got to United at 11
and I joined at 11 and there was a centre of excellence group
and then we got retained every single year.
But at 14 is where it gets really serious
and they sign the school boys
and the out of town lads come in.
So all of a sudden you're exposed to them,
to Beckham, to Scholes joined at 14,
all these brilliant players.
And you think, how am I going to survive here?
I could just, I'm aware.
I know my own abilities.
And I had to just do things differently.
I was a midfield player,
then I was a centre-back,
then I ended up at right-back.
There is an element of truth
in what Carrick has said.
No one wants to grow up to be a Gary Neville,
meaning no one wants to grow up to be a full-back.
Everyone, when they're a kid,
scores goals or sets up goals
and then you find out
that you're not good enough to do that
and you get pushed back the team.
That's what happened with me.
I was one position away.
That was my last hope, right-back. You know what I you know I mean I was out the team if I couldn't play right
back I'd gone from centre midfield as an 11 12 year old at United then centre back from 14 to 18
and then told I wouldn't I wasn't good enough by my reserve team coach to be a centre back at
United because Steve Bruce and Gary Pallister were there and then I go to right back so you are aware
that you're being pushed out
of your positions by better players
and that that's your only route to success
is hard work and playing it right back
and trying to adapt to that.
And then it was good enough for me in the end,
but it's not disparaging.
I knew the game.
I could organise.
I knew the game well.
I read the game well.
And on the pitch, I would never, ever, I would never give in.
So around me, this idea of being able to organise the team,
I could see the game in front of me.
So I had an impact, I believe I had an impact on the other players
that I played with beyond my talent through my understanding of the game
and making sure that I never stopped going and we never stopped going.
We keep going, we just keep pushing forward. So if we're fighting for a goal you know I always think what's that I
never go into this level of granularity I probably never said this before when people say to me what's
the greatest moment in my life I say it's the final in 99 in New Camp when we won the treble
but that I made a run from right. I got the corner for the first goal
because I went, oh, I sprinted over to the left wing
and took the long throw to put it into the box.
It came back out to me and we got the corner.
It's not an assist by any stretch of the imagination.
It typifies my career of seven goals and very few assists.
I am no Trent Alexander-Arnold or nor even a Dennis Irwin.
But that, you have to find a way to win.
You have to just do everything you possibly can.
You cannot leave anything on the pitch.
You just sprint everywhere.
You just do everything.
And that to me typified what probably I was,
that I could see something in that,
you know, in terms of how to impact a game,
whether it be through impacting someone else
by getting them going and giving them the ball
and keeping them at it. And that's why I think he kept me there till I was 36 because
it wasn't through ability at the end he kept me there till 36 just through my influence and my
impact I had in the dressing room I'm pretty certain of that because it wasn't through anything
that I was doing on the pitch so I'm always humble around my own ability because of the
talent I had around me.
And that's why I get caught on Twitter.
Quite often people will say to me,
if you hadn't been at Manchester United,
you'd been a job in right back somewhere
at Fulham or Bournemouth or maybe I would.
I've never heard anyone in a higher managerial position
disagree with the phrase that hard work beats talent
when talent doesn't work hard.
Yeah, I mean, that's one thing I could never ever,
I could never ever be accused of anything other than
from the minute I joined at 11 to the minute I left at 36,
Manchester United got everything out of me, everything.
And to be fair, the club gave me everything.
So we didn't owe each other anything.
And that's something I'm proud of.
Longevity is actually probably one of
one of the things that consistency and longevity being able to consistently work hard every single
day at a good level of performance and turn up every single day and be there is underrated
actually and that's the thing that to me for surviving at 25 years under Stralitz Ferguson
in that environment of excellence and demands that he placed on people was, you know, it was a great achievement,
but I did that with a lot less talent than the other players in the club.
When was the first time you realised that Sir Alex Ferguson was, you felt his influence?
You felt his mindset?
Do you know something? In the early days, it was the old school, that head teacher,
he's not a head teacher by any stretch of the imagination, but you've got a little bit of fear
that you maybe have of your father as well,
if your father sort of gets a bit angry with you.
You know, that little bit of that dominating male
of the 70s, 80s, 90s, probably going back beyond that,
was apparent in Sir Alex Ferguson,
that, you know, you knew when he walked into the room,
the room went quiet.
There was that presence, that aura, the boss is here.
And so you felt it straight away. people say to me sort of how did you keep coming back every single year
and continue to keep winning what was the secret of that it was by his actions and what what he did
I always remember when I was 30 when did we lose the Champions League final 2009 so I'd have been 34 right near the end of my career
uh I was doing my um we played the Champions League final on Wednesday we lost
we got back on the Friday from Rome or Thursday or Friday on the Saturday I had to go and pick
up my boots at Carrington the training ground so it was a Sunday morning I had to go pick up my
boots at Carrington the training ground to go to a Sunday morning I had to go pick up my boots at Carrington the training ground
to go to
St George's Park
because I was doing my
A licence coaching badge
and it was my final assessment
and I went in
at 7 o'clock in the morning
I'd organised to meet
with the caretaker
who was basically there
on site all the time
to let me in
and I parked on the back
and his office light's on
and he's there in his chair
I thought
oh no
I don't want to see him
we've just lost
the European Cup final
four days ago
so I drove back
round the front
and went in
got my boots
and moved out
but he was there
Sunday morning
half six
seven o'clock
the only person
in the building
with his light on
four days
after we'd won
the European Cup final
and he'd been
in his mid-sixties
and I thought
no one could live with that.
That's the reason he's winning.
That's the reason he's winning.
There's no other manager, no other leader that I know,
four days after that defeat, in his off time in the summer,
is in his office on a Sunday morning at half past six.
And he didn't know I was coming in, obviously,
and he didn't see me either.
You could just see him in the distance.
I couldn't believe it.
And it just, all those sort of examples of that work ethic,
they hit you every single day.
And he knew how to tap into here.
He knew how to get you,
no matter who you were in the dressing room.
He always used to get me, I always say this,
by mentioning my, he used to mention my grandparents.
What about your grandparents?
Getting up every single day, putting their tie on,
the work that they put in,
how they never complained about anything,
what they must have lived through, obviously,
in the Second World War.
And he would say things like that in his team talks
and it would always tap into me
because I used to sit with my mum's dad
and look at his medals that he'd got
during the Second World War.
He'd had three or four wounds.
He had shrapnel wounds in his shoulders
that he could still show me
and bits of metal still in his body.
And he would talk to me about the medals
and where he'd got them from
and how he'd been in Holland
and how he sort of had to come back
and then he went back over.
How he married my nan on one of his returns back.
So that used to get me every single time.
So when I used to play for United,
when you think about what motivates you,
what gets you going,
and you used to mention, say, for instance, instance grandparents and there's that difficult moment on a pitch where you think we're
struggling here a little bit and now I think of my youngest daughter when I'm training what keeps me
going to the end of that training session I think of silly things if I don't keep going here someone's
going to get my youngest daughter and there's nothing going to get her so I've got to keep going
and there it was my it and there it was my granddad
by my mum's dad
and I used to think
he wouldn't stop going
he came back having been wounded twice
and trapped in the wounds twice
and went back out
to fight again
and he had those medals
and he would speak to me about it
and I used to think
how can I stop
but he would find that in me
so Alex would push he would push those buttons and press those buttons.
For someone else, it would become something completely different, I'm sure.
It might be talking about the father.
It might be talking about him going on strike in the Govan shipyards.
It might be talking about another experience that he's had.
But he would tap into everybody in the dressing room in some way
that would mean they'd find something to mean they would never give in.
And that's what his film's called never give in he never give in but also
the influence he had on others never to give in through finding something in them was was incredible
rio talked to me a lot about culture and the culture that sir alex bergson sir ever said the
same thing having left football now and working in the world of business you might must be looking
back on the culture he created.
Yeah.
And in some ways, drawing a lot from that
in your own businesses, right?
What have you learned about the importance of culture?
Because there was this comment Ria made to me
on the podcast that I've never forgotten,
which is about Sir Alex Ferguson's
lack of presence at the training ground.
Ria said he only came into the training room
dressing ground a couple of times because he didn't need to.
The culture was in there.
And then Rio talked about how then when Rio went
and moved on to another club, in that same dressing room,
players are talking about how much money they're making
and all of these other things,
which would never have happened at United.
How does one create that culture?
I suppose being grounded.
He was grounded and he believed in the sort of the work,
the work ethic was everything to him. Being proud, being proud to work hard, being proud of the people around you who work hard, being proud of your teammates. He used to say, look around the
changing room, look around. I'm proud of every single one of you, but look at each other, look
at what you each do for each other on the pitch. And now you can't achieve what you're going to achieve without each other so he made us respect
each other not everybody got on in our changing room but most of us did um but he tapped into
those things all the time it was it was it was non-stop and being grounded um looking after
people little things like wendy used to get the charity balls signed.
And Roy Keane was like this as well.
So Wendy, every Thursday,
would have 30 to 40 charity balls that we would sign,
and then they would go to the children's charities
or the different charities in Greater Manchester
or in the country.
And sometimes you're in a rush, aren't you?
You're a football player, you're young.
Ah, Wendy, I'll sign them after.
I'm in a mad rush.
I've got to go and do my stretching.
I've got to have a massage.
I've got to go and have treatment. Whatever it might be that a massage I've got to go and have treatment whatever it might be
that you say on the way in
some poor excuse
that you'd give
or maybe
you just generally did
and there was one day
where he basically
I think Roy
had walked past Wendy
she was a little bit upset
and only five players
out of the 23
in the squad
had signed the balls
and Roy went upstairs
and said to Sralic
it's an absolute disgrace
this has happened a couple of weeks now.
He killed us.
He absolutely killed us.
The lack of respect to walk past Wendy,
who was there to get the charity ball signed
and not sign them for her,
for him, was a dereliction of duty.
It was a lack of respect.
It's not what you do.
We're equal in this football
club we treat each other equally we look after one another we make sure that we're sort of
compassionate and the idea of not doing things like that little things like that um i think just
little things like that stand out in my mind so now sometimes i walk into the businesses and you
know what we're like we sometimes walk in on our phone and we don't say hello to people because we're that immersed in our own blinkered sort of space
but then I'll walk past sometimes and I'll realize I've not said hello to someone I'll go back and
say I'm really sorry and I'll you know say hi are you okay and I do feel like even when in the office
there is no I sit next to people in the office I don't't sort of have my own... Draft tower. Yeah, I don't.
I make sure I go and sit in Cafe Football in the hotel
or I go and sit in the main restaurant at Stocks
or at Salford.
I'll just go and sit in the main office
because the idea that basically...
He did have his own office and he did have his own space
and he did, to be fair, delegate and he would keep his...
So I don't think I'm like Sir Alex
in the way in which I now look at my business
because I do believe it's very different now.
But he was very...
The staff loved him.
Everybody loved him at the club
because he protected them.
He knew everybody's name.
He asked about the families.
He knew the family's names.
He was really, really attentive.
He was far better at that than I am.
Far better at that than I am. Far better at that than I am.
But I probably, to be fair,
mix with my teams more than he maybe would.
So, but the work ethic is the thing.
Honestly, the only thing you can ever do in life
is work as hard as you possibly can and never give in.
And he said, you've got that choice every single day.
Really simple.
That's it.
The talent you've got,
you just work as hard as you can every single day and never give in. And then you come back the day after and do it again.
And that's it. That's the secret to what he believed. Because he said the talent
is his problem. Forget talent. I've chosen you to be here. So I'm telling you, you've got the
talent. Don't you worry about that bit. What I need back in return is that other bit, which is
the focus, the commitment, the dedication to make sure every single day you get up
and you're here and you give your all and you don't give in.
And that's why I think I stayed where I was
because I believed him, I trusted in him.
And now it's the same.
If someone comes into our business
and they've been selected to come in,
that's because I believe they've got the talent
or someone in our senior management team
believe they've got the talent.
All they have to do in return now is go for it
and give their all
and be enthusiastic and not give in and then come back the day after and do it again and I
I keep it try and keep it as simple as that I know there's a lot more to it than that but it is
it was that simple for us I know then there's the tactics then there's decision making
then there's the sort of constant all the things that go with it but that was the sort of heart I
think of every all the messaging that we got from him.
They almost seem like old-fashioned values, what you're saying.
They are.
It almost sounds, and I'm going to be honest,
it almost sounds like what the modern-day professional culture might consider to be a little bit toxic.
Yeah.
You know what I mean?
Yeah.
This drive for hard work.
But I have to say, I've never sat here
with anybody that's reached the peak of their powers in their career that hasn't said the same.
But now if I'm in my businesses, so I don't, things like, I don't have, I'd never work the
first week in January. I think it's the most depressing week of the year. After Christmas,
you've had a high and then you go back, it's dark, it's miserable that first week. So I always take it off, but they always give the rest of our
team in the office that I work in off as well. So I don't make people do what I'm not going to do.
I'm going away, I think in three weeks for five days. And I said to everybody in the office,
don't worry about the fact you've got 28 days in your contract. Those five days you're off,
have the last five days off of the summer.
Then we'll go for it to Christmas.
Also, people are flexible working.
They can come in Monday.
They don't have to come in Tuesday.
They can come in Wednesday.
I trust them to do what they want.
So there is an element of, yeah, I do expect hard work,
but I also want people to have a brilliant time
and share in the success that we have,
but also make sure that if I'm off,
I would expect that they have those times off as well. I wouldn't expect them to come in. I hate the idea of a work
package that's got like, you've got 25 days holiday, you have to book it in. I hate that.
I hate the idea of restriction. I hate it. I feel like it's bullying. You must sit there in the office. I hate it. It's not right.
It is not right.
Don't tell people where to sit, how to work.
You know, obviously there is a direction
and there is a leadership that's needed,
but I just feel it's really not acceptable.
This was pre-COVID.
Our office is like, to be fair,
this room that we're in here now.
So someone could be sat there,
someone could be sat there,
someone could be sat on the floor over there
with a, you know, on a laptop.
That's how it should be in an office.
It should always be like that, I think.
I don't think it needed,
I don't think it ever,
I don't think it needed COVID
to make modern business act properly
with the teams that they work with.
So I do feel it's very different
than how we were at United,
which is old fashioned value.
There's still some old-fashioned values.
You have to work hard.
You have to get the job done.
We know that.
But why do you have to say that to people?
I think people know they have to work hard and get the job done.
So why do you have to say that to them?
You're looking to tap into them,
make something unique in your business
that makes them want to stay, really.
That's what you saw.
You may want to make it enjoyable.
And that can still be enjoyable through hard work.
I think it's quite enjoyable working.
I don't know what everyone else thinks.
No, well, I know people that work for you, obviously,
because, you know, we've got a colleague
that used to work for me that works for you now
and they're all very, very complimentary.
So that's supported by the evidence that I have.
But you're right.
I've always found that the contradiction there is trust.
You're saying to your team members to trust you, but you're not trusting them.
And trust, I feel like has to go both ways.
And the other, what ends up happening when you have those, in my experience, those very rigid rules is you'll get compliance, but you won't get like motivation.
And as you've described it, you want people to be internally driven, not compliant because of punishment.
And that gets the best out of people, right?
It's interesting because Valencia taught me a lot,
but around that time I was with England coaching
with Roy Hodgson.
And I'd lived at United where we were fined.
You know, Nunes got sent off last night
for headbutting at Anderson.
That's two weeks wages at Manchester United.
I got fined two weeks wages
regularly
four or five times
it happens
football
it wouldn't happen
in a normal workplace
but we know
Sir Alex Ferguson's rules
if you violent conduct
or
chatting back
to a referee
you get fined
it's a fact
he won't accept it
people think
Sir Alex Ferguson
was like
get after the referees
but if we actually
got booked
for having a go at a referee,
we would get fined.
So very much quite a rigid thing.
And then Roy Hodgson said something to me
when I was with England.
And I felt those old standards
were slipping a little bit one time.
I can't remember exactly what it was about.
And I said, we need some rules.
Because we'd had a code of conduct at United.
I was the player's rep.
I knew what the sort of standards were. And said to me we don't set rules he said be very careful with rules uh
he said because it's always the people that you don't want to break them that break them
i thought it's quite clever that and ever since there are no rules there are no rules in our
business in terms of you must be here, you must do this,
you must wear that,
you must, you know,
I don't expect formality in dress.
I expect people to be comfortable.
So I don't say you should wear this
or you should be here at that time
or we've got to do that
in any part of my business.
I don't create rules anymore
because once you create rules,
for a start, it's rigid.
I don't believe it's right.
And the rules are there.
They're unwritten, actually,
the rules of sort of working hard
and turning up and doing your job,
all the things.
The rules are there.
They just don't have to be written down.
And, you know, he said,
what happens if your star player walks in?
Let's break it.
Because, you know, the ones that, you know,
we were talking about
that were setting the low standards,
he said, what happens if one of the star player walks in?
And he said, we need to work with the players to make sure that they understand what we expect of them and low standards. He said, what happens if one of the star player walks in and we need to work with the players
to make sure that they understand
what we expect of them in the standards.
We don't need to set rules
because if you set rules and consequence and punishment,
then it'll be the one that you don't want to break them.
And then you're in a big, you know, you're in big trouble.
So it was a good lesson for me.
And in football, it's very much a different place
than a normal workplace anyway it doesn't live by
HR rules a football dressing room it doesn't it doesn't you know players are still getting fined
players still get told where to be when to turn up what to wear we like it as well I still like
it now actually I like after being told what to do I actually like it at Sky when people say to me
Gary we're doing this you know I like being told what to I. I actually like it at Sky when people say to me, Gary, we're doing this.
I like being told what to do. I respond to it really well because I've had it, to be fair,
but I've been instructed from Eric Harrison,
Nobby Stiles, Brian Kidd, Sir Alex Ferguson.
I've been instructed.
I lived through the 70s and 80s.
You could not live through the 70s and 80s as a child,
early 90s, without being instructed
because that was the form of leadership.
So we still respond to it a little bit in our own lives. But then when I think about my children, I don't instruct them.
I like independent thinking. I like them. So when people talk about social media or when people talk
about, you know, I was sat with someone yesterday who said, I'm fearing my children going on social
media. I always say to them, your children should get good at social media really quickly because they
have to, they have to, they have to be good at it. So my children are 13 years of age now,
they're all obsessed with social media, with the apps, they're on it all the time.
And, you know, sometimes we'll say, you know, that's enough tonight and, you know, let's
come off it. But I want them to get good at it it I want them to use it and find out what information
they can trust and what they can't trust I use Twitter now all the time for my well one to have
a debate you're very good at it to be fair but also to actually my news my major source of news
is Twitter it's my major source of news in my life it's really helpful I don't think as a sports
journalist broadcaster I could live without Twitter. It's really important to me. So when people say, yeah, Twitter's a cesspit, get off it,
there are elements of it that are, but that's a really important thing for me in my life
because I find all the sort of articles, all the sort of opinions, you know, all the breaking news
is there. How can I live without that? It's what I rely upon to be able to do my job.
So when I come off the pitch last Saturday, Sunday, doing Manchester United, sorry,
doing West Ham Man City, and I see Manchester United have bid for Arnautovic, I used to have
to wait till the morning after for the newspaper 15 years ago. Our children aren't like that anymore.
They want things instantly. They see things quickly and they don't like to be instructed.
We have to collaborate
with them there's an inevitability you're completely right to social media and the internet
and digital that will actually i believe as well will serve as a disadvantage to them if they if
they don't keep up because you can't think of a profession these days that doesn't involve
social media or the internet so you're you know in in an effort to try and protect children
sometimes we actually cause them a pretty substantial career disadvantage.
It should be taught at schools.
It should be on the curriculum,
social media, how to use it,
what to use it for,
how to get good at it.
The dangers.
The dangers of it.
It should be something that's taught.
It's got to be more useful to them
than some of the subjects that they're currently being taught in
2022 yeah you know when you and this is i mean this is not a nice topic to talk about because
we're both manchester united fans but through all you've been through in the era you grew up in and
all of those famous influences you had that instilled those values in you um and even the
early initiations you had in that dressing room from the senior players. And, you know, I read about all of that stuff as well.
When you look at what's going on at the club today, even though you're not in the dressing room,
you must have a pretty strong hypothesis as to why Manchester United in 2022 are failing, based on what you experienced.
Yeah, I think it comes down to a lack of leadership and direction from the top
and vision and um a deterioration of the sort of beliefs over a long period of time i said last
night actually that um a school that's underperforming over a long period of time and
getting poor results gets put in special measures by offstead and by government and they're not
blaming the kids it means that the governors,
it means that the sort of the head teachers,
the people at the top of the organisation at the school
have not basically set the standards for those children
and they've let the school basically rot
and the results become poor.
I think that's what's happened at United.
It was a high-performing school.
The head teacher has left
the board of the governor has left
David Gill
and what's happened since
is that they've been replaced
with people who haven't got it
and poor standards
have just meant that ultimately
over a period of time
there's become an embedded rot
and that's what's happened
and all of the kids
the players
look now like they haven't got a clue anymore
and they're getting poor results.
I don't believe all those Manchester United players
that are on that pitch are poor players.
When they came to the club, some of those players,
I was really excited by their arrivals.
And I've seen players that weren't as good as them
go to other clubs and excel.
So the environment, the culture, the, yeah,
the enthusiasm that you need to go into work every single day,
I don't believe has been created by the hierarchy at the club.
And then there's been a sort of a lack of investment
into the facilities, into the stadium,
into the training ground.
So now Tottenham, Liverpool, Liverpool now,
Liverpool football, I used to laugh
when I used to go to Anfield,
when I used to compare it to Old Trafford.
I used to think they can never catch up.
They're too far behind.
They're just building that second stand now
behind that left-hand goal where the away fans sit.
We saw it last night, towering up.
The main stand now is towering up
and it holds, I don't know, it holds 20,000.
Anfield will be a more modern ground
than Manchester United and Old Trafford in 12 months.
That is unforgivable.
To think where, not only have they overtaken us on the pitch,
but actually they've overtaken us off the pitch.
Manchester City are light years ahead on and off the pitch.
Tottenham have invested 1.3 billion in stadium.
You've been to a Tottenham stadium.
Oh, yeah.
It's out of this world.
It's a museum.
It's the best in the world.
I can't believe what I'm walking through when I see it.
And yet if you go to their training ground,
which I've been to,
it's an amazing, brilliant facility
that is far better than Carrington,
where we moved to in 2001.
We moved to Carrington,
sorry, 2000 we moved to Carrington.
We left the Cliff Training Ground in Salford.
So it's 22 years,
it's a bit of investment,
but in 20 years,
Manchester United have not invested in the stadium,
they've not invested in the training ground that much.
And then they've lost the two main people.
And before you know it, you've got a club that's really struggling.
And I've said that in the last couple of years,
the only thing that I really do think can change it now is the ownership.
And I say that on here more calmly than I say on Sky Sports,
but it's not an emotive subject anymore, it's a very serious issue. There is an embedded rot at the ownership. And I say that on here more calmly than I say on Sky Sports, but it's not an emotive subject anymore.
It's a very serious issue.
There is an embedded rot at the club.
You know that they're walking past
Wendy's Balls now, don't you?
Do you know what I mean?
No.
As in like signing Wendy's Balls
personified for me,
caring about values in every single touch point,
even the small stuff.
And so I was thinking then,
I can almost imagine now those small expressions of our values,
as you said,
they come from the top down are probably now being missed.
And it's funny because as fans,
we look at the thing,
we go,
he's not running fast enough or blame this player or Fred,
or there's this player,
whatever.
But when you've,
when you've worked for me,
when I've worked in an organization,
I realized that the values,
the culture,
everything starts from the top.
And if you bring in great, and as we've seen at Manchester United, you can bring in the best stars into a bad culture. an organization i realize that the values the culture everything starts from the top and if
you bring in great and as we've seen at manchester united you can bring in the best stars into a bad
culture they'll become bad performers yeah and um i always i always said in a business context as
well if the culture is strong enough new people become the culture if the culture is weak the
culture becomes the new people it's why i was kept at the age of 33 to 36 in the city because you
were a disciple of the culture because r Rafael da Silva from Brazil comes in,
I'm the right back that's the senior right back,
and who does he look to?
He looks to me.
He looks to Paul Scholes.
He looks to Rio Ferdinand.
And he sees people that are at the very top of the game,
their experience, their end of the career.
That's why I looked at Steve Bruce and Brian Robson,
Eric Cantona.
I had nowhere to go as a young player.
I knew I had to do what they had to do
because they were all doing it every single day
and they've been doing it for 15 years.
I do feel sorry for the current players
and that won't go down well with a lot of Manchester United fans
because a lot of Manchester United fans will say they're overpaid
and they're chancing it and bluffing it.
They're not. They're not.
I know some of those lads.
They're good lads.
If they were sat here now with me and you,
you'd be thinking there's an element of vulnerability there.
There is a lack of confidence.
They're crying out for help.
I wish they had Sir Alex.
I wish they had Roy Keane in the changing room
with Nemanja Vidic and Rio Ferdinand at centre-back
and Peter Schmeichel in goal.
Because if they did, they would grow, they would thrive,
they would deliver.
If the Manchester United team today was David De Gea in goal,
Patrice Everett left-back,
Harry Maguire at centre-back,
with... Varane.
It was me at right-back. In midfield, there was Roy Keane and Michael Carrick.
On the left was Marcus Rashford. On the right was Jadon Sancho. Up front was Martial with
Rooney or Hughes those same
five or six players
that we're currently saying
can not
not good enough
to play for Manchester United
they would be outstanding
if Sir Alex Ferguson
was the manager
if the culture
was still there
it's
I don't
honestly
that might be
I don't even know
what I've just said
to be fair
I've not said it before
but you know what I'm trying to say
if you surround yourself by those people who've got those standards who've got that
experience who can cradle you through the difficult moments like we were when we were young players
when we won when people said we won the league with kids we didn't we wouldn't have won the league
without the experienced players in that dressing room around us and the guidance of Sir Alex
Ferguson they've not got that guidance off the pitch and they've not got that guidance and comfort on the pitch. I used to walk out in the tunnel with Peter Schmeichel in
front of me, Roy Keane in front of him, behind me, obviously David Beckham always went behind me,
but Dennis Irwin in front of me. I felt safe. I was 21, 22, 23 years of age. I felt safe.
I felt comfortable because I knew I was being looked after by experienced people I knew that I wasn't alone
these players go out onto the pitch now
they feel alone
they don't feel like they've got anybody
that's where I am a little bit critical of Cristiano
you're the man
you're the star
you're the best player in the world
come on
now's not the time to be throwing your arms around
now's not the time to be walking off the pitch
now's the time to make sure you lead those people but he wants to leave he wants to go and play
somewhere else and that might happen and you could blame him he wants to finish his career at a club
that's achieving great things but I do think he is the only player in that dressing room that could
lead them because he's the only one that's got the inbuilt resilience and mental strength to get through a moment like that.
It won't be touching him, this.
Other than on a personal frustration level,
the fact that he's playing in a team that isn't giving him the chances,
the goals, the success he wants.
But on a point of view of criticism, he won't be touching him.
He's played at Real Madrid, he's played at Manchester United,
he's won five, six Champions Leagues, he's won Ballon d'Or.
He's not, you can't touch him with
the criticism or words it's impossible so he can withstand all this pressure and protect those
players on the pitch that's what I think Roy Keane did with us what Peter Schmeichel did what
Cantona did what Robson did they protected us if I took prime Cristiano Ronaldo when he came
in from Portugal and I put him in today's team he'd struggle he'd struggle
I think he really would struggle without Sir Alex's guidance without the patience of Sir Alex
and Carlos Quiroz who had that patience with him at the time do you think his career would look
entirely different it would look different you know you speak to Paul Gascoigne and ask Paul
Gascoigne when he chose Tottenham over Manchester United and he says that if he'd come to Manchester and work with Sir Alex he feels as though his career
and his life would have gone down a different path and that's why I said at the very start of
this interview why am I like I am I was very fortunate that I wasn't in the centre of London
at 22 being led by experienced players who wanted to go to nightclubs or to bars. I was in Manchester with Dennis Irwin and Sir Alex Ferguson
and Roy Keane and Mark Hughes and Brian Robson,
who, don't get me wrong, they liked to night out,
but they knew also that that had to come at the right time
and they would be responsible and make sure you delivered on the pitch.
So I feel blessed and privileged by the influences that I had in my life.
We talk about influences now in a different way, don't we?
But actually, we're heavily influenced by the people
that we come into contact with,
and that's where your look comes in in life
because I can't choose who I come into contact with in life.
You walk into a business to take a job,
you don't know that there are 150 people in the business.
There could be some really good people in there
that influence you well and make it really comfortable for you.
Or there could be some bad eggs
that mean that you actually have a bad experience
and it influences you in a different way.
I just got really lucky throughout my career
that I arrived at United
when they started winning the Premier League.
I then obviously had a brilliant manager.
I had brilliant senior players.
I had good parents.
Everything was right in my life
to influence me to be what I am today.
Without that, I'm not the person I am.
I wasn't Gary Neville, resilient, tough, mentally strong,
could handle anything,
better work ethic than anybody else when I was 10.
I wasn't.
I was a kid just, to be fair, going to school like everyone else.
But I had exceptional people around me, I believe, that helped me.
And I don't believe these lads now in that dressing room
have got that around, well, they haven't got that around them.
I had a thought cross my mind for the first time ever this week.
And as a Manchester United fan...
We're going to go down.
Well, I grew up, my birth year was 1992.
So I've only ever known great times at Manchester United, pretty much.
And it was the first time that I played out the scenario in my head
that it's not guaranteed that we return to being champions it's all I've ever known yeah it was the first time
that I started doing the equation of like how do great clubs fall and this is
one of the years where I've seen one of the real catalysts is okay so the brand
starts to deteriorate they lose commercial deals then great players like
Harland and Nunez yeah don't choose the club then we so we can't get great
talent we then don't have the money to get the great talent at an inflated price which we could
have paid in in the first couple years after the downfall and then i'm thinking okay so this could
we could there's there's a chance and i hate to say it because i'm an internal optimist it's
embarrassing but every year when we do our little school predictions in my football chat i'm like
we're gonna win the league every year
for the last three years
I'm deluded
but this was the first time
I entertained the thought
that we might
it's not guaranteed
that we return
to the club we were
I put us in the top four
every year
I did it last week
in my predictions
but do you know something
I know full well
we're not going to finish
in the top four
but I have to
just because it's the
Manchester United inbuilt thing
that you say we're going to
finish in the top four but that's how our expectations have dipped as well because we used to say we're going to finish in the top four but have to just because it's the Manchester United inbuilt thing that you say we're going to finish in the top four
but that's how our expectations have dipped as well
because we used to say we're going to finish top
yeah
no I'm convinced Manchester United will return
absolutely convinced
why?
it's not arrogance this
and it's not because I'm biased
and it's not because I've gone to watch the club
since the age of five
I've travelled around the world with the club
for the last 30, 40 years.
I've seen the extent of the fan base,
the emotion that exists within the fan base,
the scale of the club.
And it's too, the foundations are too deep.
But those foundations were created
because of like generational success.
Yeah, but we had, we had obviously,
we had the Busby Babes period with Samat Busby.
Then we had 30 years, 25 years before Sir Alex brought home a league title.
So we've had 25 years before that we've gone through without success.
Manchester United is not going away.
It's not going away.
It's too big.
It's too big.
It's too magical.
It's too good.
That is not emotion.
That is just, I feel very, very strongly about that.
There is an element of cycle here
that we get in sort of our down period,
but we shouldn't accept that
because I'm happy to lose football matches.
I'm happy to be fourth in the league,
third in the league, sixth in the league,
if we're doing the right things.
So have we got a world...
Manchester United should always have a world-class stadium.
It hasn't.
It should always have best-in-class training facility.
It should always have best-in-class fan experience.
It should always buy the best...
be in for the best players in the Premier League.
It should always have young talent coming through.
And it should always buy young emerging talent from overseas.
It's veered away from all five or six
of its key principles and objectives that it's always ever had. Any business does that, then
it's in trouble. You've got owners that, to be fair, are now taking dividends out of the club.
They're taking big, large payments in debt out of the club or interest payments on the debt out of
the club. All the money that the club generates, to be fair, is not going back into the club.
And it's now come home to roost.
They only own 69, 70% of the club
and they need a billion quid to be able to fulfil
those infrastructure projects that are needed.
Their walls are closing in on them.
And they do need to do something big through partnership
or through an investor or through a sale
in the next, I think, six to 12 months.
This cannot go on.
That was a watershed moment at Brentford on Saturday. What we were all experiencing in that next, I think, six to 12 months. This cannot go on. That was a watershed moment at Brentford on Saturday.
What we were all experiencing in that stadium,
and I didn't obviously know you were in the stadium at that time,
but now I know you were,
and you said you were just compelled to stay
because you couldn't leave.
Everybody that I've spoken to was like,
I've not seen too many things like that
in 30 years of Premier League football.
And actually, I never want Manchester United to lose.
But actually, it could have been an important moment
and a big moment where you actually start to think
like you're thinking.
People have said, could we be relegated?
I said last night on television,
if we bring poor players in this next couple of weeks
or don't bring players in,
and Cristiano does leave, which I think he may,
we could finish in the bottom half of the table
with a £1.25 billion transfer spend
in the last eight to 10 years.
I'm finishing the bottom half of the table.
And so we are starting to think that way,
but I've no doubts it's going to return.
It's too big.
It's too good.
It's, fan base is too great.
It's enormous.
I go, I've, I've been, I've been abroad and watched 15, 50,000 people watch us train in Thailand and in Malaysia and in Singapore.
And I've seen Manchester, the passion still for the club is huge.
And so it, it's still full now.
Yeah.
It's just, I just get concerned that if, you know, there's another generation that are growing up without the experience I had and who are they going to choose in terms of, you know.
We'll lose some.
Yeah. We'll lose some. We have to lose some along the way. There was some collateral damage going to choose in terms of, you know. Oh we'll lose some. Yeah.
We'll lose some, we have to lose some along the way. There was some collateral damage.
Depends how long we go through this. If this is two decades, then that's a whole
generation that never saw what we saw growing up.
City, City have done brilliant things. Pep Guardiola is a genius. The football is is mesmerising, the operation is slick. But I say this because it will bring, you know,
criticism from probably some football fans
and certainly from Manchester City fans.
It will never, ever be Manchester United.
And that's not arrogance.
It just cannot be.
What won't?
Manchester City.
It can never replace Manchester United
in terms of scale and size.
It can win trophies. It can win more trophies, but it can United in terms of scale and size. It can win trophies.
It can win more trophies,
but it can never be bigger in scale and size.
It's impossible.
It does not have the roots, the history.
It just does not have it.
Manchester United is too set.
We'll see.
I'm not worried about the long term.
I'm very worried about the short term.
One of the things that people don't know about you i believe because
i was i'm you know i'm fairly well read on on what you do but i didn't realize this is just the scale
of your kind of business portfolio it's it's quite honestly mental i don't do all of the media the
media stuff that you do i'm not you know on on tv all the time presenting football i'm not in that
arena and when i look at your business portfolio and mine i'm going this guy does as much as i do the media stuff that you do. I'm not, you know, on TV all the time presenting football. I'm not in that arena.
And when I look at your business portfolio and mine,
I'm going, this guy does as much as I do
from a business perspective.
But you're not known to the world,
first and foremost, as an entrepreneur.
Maybe that's the second thing.
People know you as a football legend.
Second thing will be entrepreneur.
And the second thing is you don't even like
the word entrepreneur.
Not really, no.
I don't, I suppose it's like broadcast.
I don't like the word broadcaster.
Maybe it's like, maybe that is an insecurity actually,
or a vulnerability.
People say to me, you're a broadcaster,
but I say, I don't feel like a broadcaster.
I don't feel like I've earned, you know,
I feel like Martin Tyler or, you know, Des Lynham.
They're broadcasters.
They're journalists.
They've, they're experienced.
They do it. i don't feel
like a broadcaster because i still feel young but i'm not young anymore that really in terms of
been doing it now for 11 12 years and same with entrepreneur if you i always feel there's
something a little bit can i swear of course it feels a little bit wankerish yes to say i'm an
entrepreneur even ceo sounds wanker neville ceo and entrepreneur. It's like, no, Gary Neville,
chairman of the relentless group and entrepreneur. No, it makes me sort of skin crawl a little bit.
But I think to be fair, probably I should start calling myself that because I do have,
there is one constant. They're all in Greater Manchester, apart from a media career,
which can sometimes obviously be in London, but they're all in Greater Manchester in Salford,
Trafford, Manchester city centre. And I feel very focused around my investments in that.
And some people would say, that's naive.
You should expand beyond Greater Manchester.
No, I'm passionate about where I come from, where I live,
and I want to invest back into that part of the country.
So the two hotels, the football club, the big developments that we're doing,
the university, the project management consultancy,
all of them in Greater Manchester.
And I want to continue to do things.
I don't think I'll do many more startups,
although the overlap is a startup,
but just startups are hard.
Do you think startups are hard?
Oh, they're so painful.
They're rewarding, but the pain,
I mean, all of mine have been startups.
So apart from Salford, which to be fair is a bit of a startup, it was like eighth tier, they had 170 fans.
They're all startups.
So not one of them has been sort of a business
that I've bought into,
which I'm not sure that,
that's the way I like it
because we can influence them
and we can make them,
our culture can come into the sort of businesses.
But yeah,
I wanted to do a lot in business,
but in Greater Manchester,
build teams.
It's the teams part of it
that gives me great satisfaction. And then, yeah yeah i love the sectors that i'm in and it's crazy because when
i look at your businesses when i've looked closely at them you run really good businesses as it
relates to attention to detail your hotel in manchester the stock exchange hotel i have to say
is by far my favorite
hotel it's not even close when i filmed dragon's den the first year um all the dragons stay at the
lowry even though it was my first year i was like please can i stay at the stock exchange hotel and
i stayed there it's by far in a way there's nothing close to it in manchester in my view
no and i have to say some of my so the university i think is more of a social project of trying to
be more inclusive and sort of remove the barrier to higher education the football club started off as a sort
of a more of a social project in terms of bringing young players through and believing in young talent
in football like we've been believed in but then i also have this other side of me which is i want
to raise standards and we wanted hospitality to be the highest level in manchester and the stock
exchange was my ambition to create the number one hotel,
premium hotel in Manchester, luxury hotel.
The same with the development of St. Michael's,
which we hope to be the new number one hotel in Manchester
when it's built, a new five-star hotel.
Manchester only has one five-star hotel in the city centre.
I know Lowry's in Salford, but they also have one five-star hotel.
So then some people will throw at me,
you know, how does that sit with your sort of
social conscience that you've got these sort of expensive apartments, you've got these expensive
hotel rooms, you charge £40 for a steak. And I'm like, I think it's okay to be offended by Manchester
not having enough affordable housing and also not having high-class luxury accommodation and luxury products.
I'm offended by both.
Why does Manchester all have to be sort of pigeonholed
into this three, four-star market?
So this idea that in Manchester is that, you know,
and I get called a champagne socialist sometimes
and sometimes get criticised for the fact that, you know,
I have a university that is trying to improve, you know,
inclusion and access to higher education.
But then, oh, Neville, he's just basically selling developments.
You know, he's selling apartments for five, six hundred thousand pounds.
You know, his rooms are two hundred and fifty three hundred pounds
at Hotel Football or at Stock Exchange.
But I'm offended by the fact that we can't raise the standards
at sort of the highest level and the fact that we can't look after people
and make sure that everyone's got this sort of a house to be able to live in
that's of a comfortable size and the area they want to live in.
So I feel that I'm a little bit torn between my projects in what I feel,
but I want high standards in our city.
I want Manchester...
I'm offended that Manchester does not have five-star
international standard hotels.
It offends me
that London always has to have these things
or that Paris,
you know,
why do people from Manchester
have to go to Paris or London
to experience five-star hospitality
and service?
We should be able to get it in our city.
So I want to drive investment
into our city
and raise the
standards that was that was what the socket change was about raising standards of hospitality and we
got to number one which was really i mean it's but you're right because if there isn't that
supply there for the high end then the economy is going to suffer because you're right it won't
attract business it won't attract attract investment into the city.
And that's, you know, I love coming to Manchester because I, you didn't pay me to say this,
but I love going, staying at the Stock Exchange Hotel.
It's better than my house.
And the standards there are, you know, unbelievable.
Politics, you've become quite political,
specifically on Twitter in terms of social issues
and using your voice to shed lights on,
shed a light on things that you feel like are going wrong in politics.
What is the thinking there?
Do you know something?
I think it's, look, the thinking is that I don't think,
it's not acceptable to be quiet anymore
if you're in a position of influence.
And if you're seeing something that's wrong.
It's like your stance on the Glazers.
Yeah.
I think it's got to the point whereby I was quiet when I played at the club
and to be fair, we were winning.
So you think, well, okay, winning to be fair covers everything. And then when you leave, you think, well got to the point whereby I was quiet when I played at the club, and to be fair, we were winning. So you think, well, okay, winning, to be fair, covers everything.
And then when you leave, you think, well, hang on a second,
let's let them have time after Stralix-Ferguson.
But it's got to the point now whereby I can't keep my mouth shut on it.
It's wrong. It is just wrong.
Same with Johnson.
Eventually his own party got to the same position that I was at,
and many others.
It's wrong. We cannot have someone like that leading our country.
I'm passionate about our country.
Are you ever going to do politics?
No, I won't do politics.
And the reason I say that is that, you know,
sometimes you have this idea in your head, don't you,
that you think, could you go in?
But the reality of it is, it means that I wouldn't be able to be
as honest as I am on television.
I wouldn't be able to do the Sky Sports.
I wouldn't be able to do the media.
I wouldn't be able to do my projects in Manchester
because I'd feel conflicted with different things.
And I don't think I can.
I think I'm more,
I think I can have a greater influence
in Greater Manchester
and with my voice in the media
than I would do being an MP for Bury South.
I genuinely believe that.
I think I get caught up and stuck in the treacle
and the mud like everybody else.
That's what people say about politics.
Just go in there, you just get stuck.
And I don't want to be stuck.
I want to be able to try and influence things
in the private sector away from public sector
and we'll get called a champagne socialist for it
and we'll get attacked heavily in the last 12 months
by people from the right side of the country
in terms of, you know,
regularly every single day
will get attacked for being a champagne socialist
when I talk about, say,
for instance, the Stock Exchange
or I talk about, you know,
the St. Michael's development.
And then they say, well,
how can you be arguing against Boris Johnson?
And how can you be arguing,
how can you be in the Labour Party?
There's this idea that you can't be in the Labour Party
and be entrepreneurial and be successful and earn money that the labour party have got to
change that perception they've got to change that perception how is it that you cannot be someone
who owns a business makes profit hands that profit back to its shareholders and to the teams that you
work with create a great environment for them to work, pay them well, and that you believe everybody should have an equal opportunity. How can you
not be Labour and have those principles? Because we've been basically conditioned to think that
it's only the Tory party that is good for business. And the Labour party has created that.
It's so true. It's one of the things that's really made me feel quite disenfranchised. I grew up with
in a Labour family that, I mean, I've never voted for in my life. But in recent years,
as I've become more successful in my career, I almost feel a little bit sometimes by some people,
not everybody on the left, but some people on the left, that I'm inherently evil because of my
success. Like I'm inherently a bad person because I'm an entrepreneur or a CEO. And that pushes you
out. It almost pushes you into this middle. I'm not going over to CEO and that that pushes you out it almost pushes you
into this middle I'm not going over to the right but and I want to belong somewhere so you're
completely right and I don't think that's talked about enough I was sorry I saw an interview on
social yesterday actually in the middle of Monday Night Football and it was an interview it was only
released yesterday it was with Keir Starmer and the gentleman asking him said you know what do
you earn and he said I earn 130,000 pounds a. And he was about to start a line of questioning
around Kay's position on energy
and the fact that you can afford the £3,000,
£4,000 energy bills this year.
I was offended by that line of questioning.
The leader of the opposition in this country,
politicians, in my opinion,
should be the highest quality
of business people and entrepreneurs to be able to
deliver the plan that we all want. I think that we need to encourage people to go into politics.
And the idea that the leader of the opposition was being attacked because he was on 140,000
pounds, because he's a Labour politician. It's almost like you're a Labour politician,
you shouldn't take the MP salary, you should almost donate that to charity and work for
like nothing. I mean, that's just ridiculous.
So the perception of Labour and what people think about Labour
is that if you're in a Labour party, you have to be on minimum wage.
You have to be a socialist.
You have to think like that.
No, you can think in a capitalist way,
but with some compassion and feel like you can be equal with other people
and spread your wealth and that actually you can want people to be able to afford their energy bills and you can be equal with other people and spread your wealth. And that actually you can want people
to be able to afford their energy bills
and you can fight for them,
even if you're in a sort of wealthy position yourself.
Why can't I or you fight for people
who can't afford their energy bills this winter
just because we have a bank account
that's more than people would like it to be?
I don't get that.
I don't get that.
I don't understand it.
Yeah, it's a weird thing. I don't get it. And we have to change that, I think, to perception. And that's why I don't get that. I don't get that. I don't understand it. Yeah, it's a weird thing. I don't
get it. And we have to change that, I think, to perception. And that's why I joined the Labour
Party, to think that actually I can be successful. I'm a Northern, from a Northern family that have
done well. I've earned good money and continue to earn good money. But my principles, where I am now,
even though I'm an entrepreneurial individual who to be fair has
profit making companies I can be uh I can be labor I can think with with a social conscience
I I don't think that's a problem to me that has to be the future of the labor party yes just say
because then you're the leader of it oh well I I won't go even no no no no i no no this is enough i like my life i don't you
know i get criticized as it is but but um no i i also have felt really disenfranchised by the left
that i grew up um feeling part of for that very reason and i i would love if anything to to see
the next leader of the party really speak to that and that would make me feel um energized again about
politics you talked about being attacked you've talked about this unbelievable relentless work
ethic you have that when i say attacked you get attacked every day on social media as you said but
because you've got a big voice you have it's unavoidable you've talked about this relentless
work ethic you have and you've talked about how you had that moment where you collapsed one day
over the last 10 years
our understanding of mental health and male mental health has risen tremendously when i was growing up
to have a mental health issue meant that you were crazy that's what i thought that was the stigma
we've come so far thankfully from that perception what has your experience been with understanding
your own mental health over the last couple of decades
and have you ever had a moment where you've gone i need to put my mental health first now because
you know other than that collapse moment where you've experienced anxiety or depression or these
kinds of ailments yeah i think that obviously losing my confidence as a football player
being criticized stopping having to stop reading the newspapers of the day.
At the age of 24, I didn't read a national news...
I didn't read a tabloid newspaper from the age of 24
through to the end of my career.
Why?
Because they were damaging.
Damaging how?
If you read something really critical of yourself
in a national newspaper and the thought that then
millions of people are also reading that,
particularly when you're young and you're vulnerable,
it impacts you and you lose confidence.
And I did lose confidence.
I lost form, got criticised heavily by newspapers,
would read the newspapers
and it would have a direct impact on me.
Physical impact?
No, no, direct impact on me in terms of how I felt.
It would drain me of confidence.
And then you get, you almost then lose more confidence.
About six months this went on for.
I also at the time had lost,
I'd come out of a relationship um with someone I'd been engaged to and been with for seven years so I had two things going on at once once I'd lost my form and I'd come out of a
longer term relationship and at that point I did feel really low didn't tell anybody as you would
you wouldn't do back in sort of well what that would have been 1990 it was 2000 2000 99 yeah 1999 2000 24 25 years of age
um made two big mistakes against vasco de gama played a poor tournament for england in euro 2000
and it went on for six months um but went to see a psychiatrist and i got coping mechanisms
i got coping mechanisms things that basically he taught me about,
about how to put things into perspective.
And that dealt with my mental health issues at the time.
And it also helps me to deal with things that come forward now of a critical nature.
When you say you were feeling low,
what were the symptoms of feeling low for those six months?
Not wanting to play, not wanting to take the ball on the pitch
and confident to take the ball and pass it,
hiding a little bit,
fearing games, coming forward,
anxious about games,
coming forward,
thinking about my relationship breakup
during matches,
which is unthinkable for me.
I remember playing a European game away.
I think it was either in Anderlecht
or somewhere like that.
And actually thinking in the middle of the pitch
about my ex-girlfriend and thinking,
I'm playing for Manchester United.
This is not what's going on. it impacted me and thinking that but then that happens I'm sure to every single football player so I knew that at that point then I needed
to see somebody because I wasn't playing well um he subbed me against Real Madrid in the quarter
final of the European Cup um and had a nightmare absolute nightmare nightmare. And I thought, I remember we won the league that year
at Southampton away.
And I remember jumping up.
There's a picture of me jumping up on the pitch
with the rest of the players and me feeling empty
and not even feeling like celebrating it.
I always remember that.
And it was the worst league that we ever won for me.
But for others, it might have been a great league.
But for me, I just hated that league. I didn't't enjoy it at all I feel like I just needed to stop
and you know I felt like I was spinning on a roundabout and I couldn't get off it
um I remember saying that to the psychiatrist at the time um and then he started to put these
little coping mechanisms in place so if I get nervous before a game think about what you're
going to be doing later on that you're going to enjoy if you have a really bad day
think about something simple
like did you ask yourself a simple question
like I said before
did you always think you were going to have a good day every day
such a good question
and I love that question
yeah
yeah I thought I think I'm gonna have some pretty bad days going forward
it's like self-compassion almost
yeah that's how I dealt
that's how I dealt with my dad
did I think that my
there was a good chance in my life
that my dad would die before me?
Yeah, I was prepared for it.
And that's not right, but that's how I dealt with it.
Really simply, there was always going to come a point
where my parents and grandparents were likely to die before me
and I would have to deal with that.
What we can never, ever comprehend
is obviously losing someone that's younger than you in your family. We can't comprehend that. That we can never ever comprehend is obviously losing someone that's
younger than you in your family. We can't comprehend that. That's the unthinkable.
That's the one thing if you said to me that sort of breaks me, that, you know, I think would break
me completely. But then on the other side, we know that, you know, my grandparents lived till
they were in their eighties. My dad lived till he was 65. I thought I'd loved him to have lived another 10, 15 years,
of course, but he didn't.
But I was able to deal with it through the idea
that he lived his life to the full.
He didn't make those changes
that I'm probably not making now.
He carried on going out with my sister and her mates
till three, four in the morning, having a drink,
travelling to Australia, watching a play
and, you know, living life,
watching United every single weekend,
doing the things that he loved. And, you know, his life was taken away at the age of 65.
So I could almost explain that to myself and deal with it in a pragmatic way.
Some people say, you know, some people close to me say I've still not dealt with it five,
six, seven years on because I've not probably shown the proper emotion and grief that I should
have done through it. But I feel like I have dealt with it.
I feel like I have dealt with it just through being able to put those coping mechanisms in place.
So I always feel we all need those simple coping mechanisms. For others, it might not be the same
as me. One of the big things I think of me is definitely training. So I blew up at Sky one
boxing day where I just run. I always got the sprint to Christmas
where everyone tries to get everything before Christmas. And then you just collapse when you
stop. Boxing day one year, the only time I've ever missed a Sky game. Everton v Hull boxing day. I was
going to Hull. I woke up in the morning. I couldn't get out of bed and I just run myself into the
ground. I'd stopped training. I was eating too much. I put weight on, you'll see in the first few years after Sky.
And I'd stopped doing the things
that kept me well.
So training now,
if I don't train for a week,
I feel terrible.
Not just physically.
I feel it up here.
I've got one of those bodies
because I've been a football player.
I know when I've put,
I feel every chip.
So I can feel it here.
I can pinch myself.
We're all the same as football.
We had our body fats done once a week.
We're weighing ourselves every day
because we know that's a big part of our performance.
Hydration, nutrition, weight
is a big part of our performance.
And so I know it, I've lived it for 15, 20 years,
but then I stopped doing that
for the first five, six years out of football.
And then you blow up and then you feel awful. You look awful. And you've got people on Twitter
sending you, you know, Jesus, you're carrying a bit. You know what I mean? Stop eating the chips,
choose the salad. All those things get sent to you on Twitter. And you look at yourself in the
mirror and you think, they're right, aren't they? And then you start to think, oh, I've got to change.
So you eat a little bit better.
You eat a lot better.
And then you train.
And training for here is, it just frees me.
No one likes it.
I do it first thing in the morning.
But once I've finished it, I feel like I can go.
And I wasn't doing that.
So that's the important part of my mental health strategy now.
It's just to feel better by, the one thing I need to deal with is alcohol. Because I like a glass
of wine. You know, I drink one or two glasses of wine, but COVID, I was drinking one or two glasses
of wine every night. And then now, even now, I'm just, oh, I'm at home tonight, soul for the planet
almost, I can't wait. It's one of the greatest moments in my life now tonight you will get nothing out of me between 7 45 and 10 o'clock
sold for the plane away at newport i'm not going but i'm gonna put the feed on on my telly but i'll
have a glass of wine and it's a magical moment but i don't need it so i've got to stop doing that
we'll find out tonight that's why I always have a lesson.
We're Liverpool are playing.
Here we are.
2015, your dad passes away.
When I was reading that in your story upstairs and the age he passed away,
it struck a little bit closer to home
because I feel like in my life,
my dad has had a tremendous influence on me.
And I feel like my relationship is not as close as it could be with him. And he has outlived all of his siblings, but in my view, had a much more stressful life. And he's 65. what advice would you give for me? And is there anything that you wish you had said or done
whilst you all behaved differently,
whilst that person was here that you now know in hindsight?
He's the only, I don't ring people.
I don't speak to, I don't ring my brother every day.
I don't text my sister every day.
I don't ring my mum every day.
I rang my dad every day, three, four times a day. The only constant in my
life, every single day, my dad. Advice, looking after things, what you're up to. He loved picking
the kids up. So I made, I put his office next to our house as well. So that, you know, cause
basically he looked after my stuff as well.
So for me, he was the constant in my life every single day
and that constant's gone now.
And I always say this, I've still got him at the top of my favourites
and my speed dials and I never move him.
And it freaks me out sometimes when you're clunky with your fingers
and you press the button just by mistake because my mum's underneath him
and you're uttering my mum and the odd time, once a maybe or whatever you press you know dad mob and it freaks me out a little bit because I think I and
it makes me get well up a little bit because I think I used to ring him every single day three
four times a day and it just went overnight I couldn't ring him anymore so that's the constant
has gone so in terms of advice obviously I don't know your relationship with my dad. My dad's relationship with me was so influential,
but it would be to,
I say that I think this sometimes with my mum,
what excuse have I got not to ring my mum every single day?
I've got no excuse not to ring my mum every single day
for two or three minutes and ask how she is,
but I don't.
My brother does, my sister does,
but I don't have that relationship with my mum.
I had it with my dad.
I had it with my dad I had it with my dad so for me just speaking to him every single day um I wish you couldn't tell my dad to stop going out with my sister and the mates to stop going out with his mates to stop
going to the football to stop traveling away to watch United in Europe. All those things that may have taken years off his life.
Because people say to me, do you miss your dad?
I say, I do.
But what I miss most is what he's missing with my children
and my brother's children and my sister's little boy.
That gets to me because I know how good he was with them.
I know, I saw it for six, seven years.
It was unbelievable.
He adored them and he was starting to slow down because of them.
He was starting to make decisions to stay at home
to look after them rather than going out.
But he'd gone out for 15 years and he had a brilliant life,
did everything.
You know, he did absolutely all those sort of things
that you read out at the beginning of the 217 caps
and the tournaments with my sister.
He was at every single one of them.
He was at every single one of them.
He didn't miss a Manchester United game.
I walked out onto the pitch 602 times for Manchester United
and I waved at my dad 602 times there in that spot every single time
or in the away end I'd have to try and find him but that was easy because he was six foot two and
he had a massive big white you know head of hair and I waved him every single game and if I didn't
wave to my dad I could tell I found my dad some the odd game in the away end you know Newcastle
away you've seen that where you sat up in that top bit, you're like, you're looking for ages. And I couldn't settle until I'd found him. I couldn't settle.
That was one of the things, like a superstition, whether it's a routine. So to miss that from
my life, I missed that idea of he was just there. And then I feel comfortable. He's there.
Right, I'm okay. Dad, anything happened? No, no, everything's good. Okay, bye. I spoke to him.
You know, anything happened?
It's that.
You know, it's that.
So maybe speak to your dad.
Maybe ring him every morning.
Maybe make him your first text.
People say you've not grieved that.
Some people close to me do.
Because they were expecting.
Maybe Emma, maybe my sister. I don't know what Phil expecting maybe maybe maybe my sister i don't know
what phil thinks about it maybe i don't know because i just carried on we all maybe we all
carried on maybe we all carried on you know you know on the day that obviously he died
it was only a couple of weeks ago the the anniversary of it, you know, I always text mum, you know, I miss him so much mum. And, you know, I feel that's the one time where I feel like I connect
with my mum on it. I don't feel like I can even talk to my mum on it because I know sometimes that,
you know, when, when you've got parents that you're so close to and then they've been together,
what you then find is my mum has been unbelievable since, you know, my dad passed away.
She's absolutely unbelievable, my mum.
But there are times when we're out for a meal together
or I can see her and she'll just disappear
and she'll stare into the distance.
And I know where she is.
But I never say, I know where you are, mum.
I know what you're thinking about.
I don't feel like I ever should say that
because it's my mum's space
it's my mum's thought
and you know it's how we deal with it
it's how we deal with it at home
we just know
because if I said to her
you alright mum
which sometimes maybe the odd time
I say are you alright
yeah I'm fine
you'd never get anything out of her
that's not what you know
we don't bring our problems onto each other
you don't bring your problems onto each other in our family that's how we do it but that's not right we should talk
to each other we should encourage each other but just the way we've dealt with things but in our
businesses now in a way we try all the time to encourage people to speak to make sure that they
reach out but it's not how we probably act internally there's a there's almost a bit of,
I'm guessing from what you've described and has a lot of that
might've come from your father.
That,
or was he an expressive,
emotionally expressive?
He had emotion to be fair.
I think my mum's probably
less emotional than my dad.
Oh really?
Yeah.
I think my dad's quite emotional,
but again,
he probably did.
Yeah.
He wouldn't push his stuff
onto others.
I don't think,
but you didn't do, did you?
You don't do.
I say this 70s and 80s period,
you don't push your stuff onto others
because the parents of my mum and dad
grew up coming out of the World War.
So everything in perspective is that you've not got a problem.
You've not got a problem.
We had problems back then.
So don't you whinge about this.
But we now in this generation now,
I think have to adapt and change.
Because there's a consequence
to not speaking about these things.
There is.
They stay stored in the back room somewhere
and they come out as, you know,
alcoholism or other addictions.
And we've all seen that in people around us
and it shocks and surprises us.
You know, I've got a couple of friends
who've had issues in the last four or five years
that I would never have imagined,
would never have even thought.
And you think, how have I not spotted that?
How have I not seen that?
How have we not opened up to each other about that?
It happens.
It happened in all walks of our life.
In all walks of our life.
So we have to encourage it.
Hopefully that's what we're doing here.
Yeah. I hope so.
When you, you know, I read that you, when you look forward at your future,
you kind of plan in 10 year cycles. So the obvious question is what is, what is,
what is the next 10 years about for you? Cause you know, I don't, I don't feel like I believe
that you're, you're doing what you're doing
because there is some finish line in sight.
No, that's what I mean.
It was like when you set up a university.
I remember the vice chancellor of Lancaster said,
you do realize you're entering into something with no exit.
I like the idea of that.
No exit.
You can't sell UA92. How can we? We are UA92. You can't sell your
own university. You can't, in my opinion, it's what we are. That to me is perfection. There is
no finish line. Things should go on forever that you've created. So we don't think short term.
I don't think short term. I never think short term. But like I say, I think I came out of football
thinking the next 15 years were critical to establish myself in business and to try and remove that
tag of Gary Neville, ex-Manchester United football player. That was my target. That was my plan.
So whether that be media, whether that be in business, whatever that might mean.
So I'm three years away from that. I do feel like there are bumps in the road. There always are with
businesses, but I feel like I'm on track. I need to continue to keep working hard and focused but I wanted from
50 to 60 to be laser focused and try and work on one particular thing and that would be a result of
my previous 30 years in work the football experience the business experience the media experience and
bring it together into something that I can go and do that's special. I want to do something special in my life. Special to me, not necessarily special in sort of, you know, a greater sense,
but special to me. I wanted to ask you a question that I've asked pretty much, I think the last 10
guests as well, which is if you were to view your own personal happiness and fulfillment as a recipe
of ingredients, and these ingredients come in different quantities but together they make
you happy when you look at that list of ingredients what do you think is missing
from that recipe for you to be completely happy
is it a good question or a difficult question it must be good with i can't answer it shut me up on
it well i i this isn't the question but i but i've asked the last 10 guests that you know, if you, if you, your happiness is this list of ingredients and it's a recipe.
Do I ever, that's the problem. I remember interviewing Tyson Fury and he said, I said, what, what, what, what does success look like for you? Or what does the future look like for you? He said, just to be happy.
I thought, how simple is that? I never think like that.
Because it's a goal.
Yeah. Even with football, I never enjoyed it while I was doing it.
Yeah. It's crazy that
because I just felt
so intense
so I don't feel like
I'm ever assessing
what makes me happy
or what
why I'm doing what
you know
I feel like I'm
you just doing it
you're dragged
yeah
yeah there is an element
of that
what makes me happy
watching Salford
and winning makes me happy.
Spending time with my children
when they're in their good space makes me really happy.
What would make you more happy?
That's what I'm getting at,
is if what ingredient is potentially missing
or out of balance in that recipe?
I know others would say to be present more.
What would you say?
To be on a mountain in a ski lodge,
isolated away from everything.
It's weird, isn't it?
Why?
I don't know.
I feel free on top of a mountain.
I've obviously found skiing after football
feels really sort of basic, what I've just said.
When you're asking me something really deep.
No, but there's something profound in that that solitude and yeah solitude and isolation and
not you'll put that helmet on the mask on i'm up on that mountain and i'm free
but the air's fresh and i feel like wow free from what this. Having to talk all the time.
I think I'm quite...
No, no, no, no.
I'm joking.
I think I'm a little bit tired of hearing my own voice.
I think that the next thing that I do at the age of 50
has to be something that means that Gary Neville doesn't speak as much.
I don't believe you.
It's difficult, that.
So the closing question that's been written for you
from our previous guest is,
what are some words you've not said to somebody?
Why haven't you said them
and who should you have said them to?
I think it would be to my mum.
That her and her mum and dad,
of all the people I always talk about
having the influence on my life,
Sir Alex Ferguson I mention all the time.
I mention my dad a lot.
I mention Eric Harrison a lot,
Nobby Styles, Roy Keane,
all the influences I have.
I never mention my mum.
And without a shadow of a doubt,
she's the best person that I've ever met in my life.
And her mum and dad were the best I've ever met in my life and her mum and dad
were the best people I ever met in my life
that's making me a little bit upset
and they were the people who
I think
keep me grounded every single day
because
they're just good people
who do the right things
who look after their family
who put their family before everything and I don't do that.
Why does that make you upset?
Because they put the family before everything
and would drop anything for anybody in the family,
their immediate family, but I don't.
And to be fair, Emma is similar.
Emma is similar.
They're far better people than I am.
I feel that, you know what I mean?
I never tell them.
Because they, that traditional, you know, they do their job,
they get up, they work, they look after their family,
their responsibilities to their family.
Whereas, you know, I'm floating around.
So, yeah, it would be that, I think,
for them to know that I don't take it for granted.
I understand the importance of that in my life and in our lives.
The most I've ever grieved in my life was when my mum's dad died.
It was the first person
that had ever died. I was lucky to have my grandparents till I was 30. And my mum's dad
died. And I came home two days after my honeymoon started. He died two days into my honeymoon and
I came straight home. I didn't even break. I just got on a plane from the Seychelles because I had to
because he deserved that
he deserved that sacrifice
for me to give up
the honeymoon
and Emma
was fine with it
because he had such
an incredible influence
on my life
gave up all his time for me
took me everywhere
cooked for me
was there three, four nights a week
I didn't need to do that
so those three people Was there three, four nights a week. I didn't need to do that.
So those three people.
And there are others, obviously,
but I think those three people and, you know,
Emma is very similar.
Gary, thank you so much.
Thank you.
I've watched you for my entire life on TV as a huge United fan growing up.
And then obviously even to this day on
the overlap and what you do across broadcast television. And I think it's amazing. And
after this conversation, I figured out why you've managed to sort of grace so many different
industries and reach the top in all of those endeavours. And it's because of that, the
set of values that were instilled in you and that that you clearly exude today your relentlessness your focus on hard work and all of these kind of old
school values which i think are a little bit lost in our generation thank you for the inspiration
thank you you've inspired me so tremendously and your vulnerability and your willingness to be
open in that regard i think is going to create a better future in many respects from for young men
that are that are driving towards their ambitions and young women but also um as it relates to politics and what's going on in our society so you're
a very important person and it's unbelievable that a manchester united um a manchester united
right back has gone on to do all of these things but it's a huge inspiration for me and many many
people that are listening i'm sure thank you so thank you huge huge honor i have to say that no one wants to grow up to be gary neville Bye.