The Diary Of A CEO with Steven Bartlett - The Man That Makes Millionaires: How To Turn $1,000 Into $100 Million!: Alex Hormozi

Episode Date: April 3, 2023

Alex Hormozi knows all about the highs and lows of the journey to becoming successful. From betrayal, fortunes changing as quickly as going from broke to $20 million in under a year, to using pain and... failure as fuel. But one thing that doesn’t change on the journey is strength of character, true relationships and the unbudging will to succeed. As a first generation American Alex knew the sacrifice that his family had made so that his life would be better than theirs, however he also knew that he had to carve out his own path and not the one his father had laid out for him. In this raw conversation Alex discusses everything from business to love and everything in between. If you want to know what it takes to become a successful entrepreneur Alex has had to earn the hard way the lessons he now shares. Alex Hormozi: Instagram: http://bit.ly/40WnLMu Website: http://bit.ly/3UasFTS Follow me: https://beacons.ai/diaryofaceo

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Starting point is 00:00:00 Quick one. Just wanted to say a big thank you to three people very quickly. First people I want to say thank you to is all of you that listen to the show. Never in my wildest dreams is all I can say. Never in my wildest dreams did I think I'd start a podcast in my kitchen and that it would expand all over the world as it has done. And we've now opened our first studio in America, thanks to my very helpful team led by Jack on the production side of things. So thank you to Jack and the team for building out the new American studio. And thirdly to to Amazon Music, who when they heard that we were expanding to the United States, and I'd be recording a lot more over in the States, they put a massive billboard in Times Square for the show. So thank you so much, Amazon Music. Thank you to our team. And
Starting point is 00:00:37 thank you to all of you that listened to this show. Let's continue. I'm going to say some stuff that's going to bother some people, people who are listening to this and are not making as much money as they want, they have to... Mr. Alex Ramosi. The $100 million man. Entrepreneur, investor, and philanthropist. Taking the internet by storm. This guy really, really does understand how to build a business.
Starting point is 00:00:54 I was 22. I had done everything that my dad had wanted me to do. And I was looking out from the condo that I had been able to buy with this job that I had. And I always hoped I wouldn't wake up the next day. I cherished the fact that it was so miserable that it got me to change. Pain motivates significantly faster and stronger than pleasure does.
Starting point is 00:01:11 If you are angry, use it. If you are sad, use it. Or it uses you. I didn't know whether I would succeed, but I did know I wasn't going to stop. Right around that point is when I met my wife and then she just changed my life. How did she change you?
Starting point is 00:01:24 Like, didn't think we were going to go here. She just, she believed in me. She stood tall when everything in my life was crumbling around me. I was like dead broke in her parents' house. And I was like, I think you should leave me. She pulled my chin towards her And I was like, I think you should leave me. She pulled my chin towards her and she was like, I would sleep with you under a bridge
Starting point is 00:01:50 if it came to that. Six months later, I have $3 million in the bank account. All of that was the first nine months of our relationship. For her to have that kind of belief was very, it was deep for me.
Starting point is 00:02:05 And I think that's what most guys want, truly. What makes a really good entrepreneur slash leader? I'll answer this differently than I have in the past. And I'm going to tell a story that hopefully people don't take the wrong way. But I had a cat. Alex. I spend several hours consuming all of your content across multiple channels.
Starting point is 00:02:40 What is the aim? What is the mission? What is the aim? What is the mission? What is the intent? If you were to try and summarize the content you're producing and the value you're trying to add and to who are you trying to add it to? To make business accessible for everyone. That was the mission of the company. And so our whole idea was we'll put everything out there for free. So no paywalls. So there's like we have courses on the site, the books I have for 99 cents so that anyone can get them. And, you know, we'll continue to produce as much as we can.
Starting point is 00:03:16 And we share the learnings that we have from our portfolio companies in order to keep the stuff that we are putting out there relevant, new, fresh, cutting edge, because this is what's working today. And by doing that, it also brings other companies to us because they get value from the stuff. And our goal is always to hopefully provide more value to a company before they've ever spoken to us. Like kind of pay for ourselves in advance is kind of like the thought process, even though we're buying it. And that was kind of the thesis when we started it. I didn't know if it was going to work, but it seems to have gone pretty well. And it was just kind of just like if we just give and keep giving and keep giving, we just focus on the value and delivering to the audience, it'll come back eventually. What are you giving them and who are you giving it to?
Starting point is 00:04:04 Entrepreneurs at all stages. We've served the audience. 25% of the audience has a business. 75% does not have a business, but wants to start a business. And so that's just kind of overall. And then within that 25%, it just kind of categories all the way up to, you know, businesses doing a hundred million plus a year. And so it's everyone. And so we try and are one of the things that we talk about is like going wide and deep. It's like, how can we figure something that is relevant to somebody who's launching their first product and also make it accessible or interesting to somebody who's launching a new product line within a division of their conglomerate?
Starting point is 00:04:37 And just trying to think about both people at the same time, which becomes more challenging, but it's also kind of fun. It's kind of like a funnel, isn't it? In some respects. That's exactly what i saw from your content you're you're making great content that's helping people that are at the start of their journey or you know 100 employees deep into their journey trying to figure out how to scale you're making content that's bringing down some of the barriers whether
Starting point is 00:04:59 psychological or practical to enable them to reach whatever dream they have let's go way upstream then what do i need to know about you to understand the life you've led take me way back to your childhood in the early context both parents are immigrants to the u.s uh mother was born in france came here but father was born in iran um they met in medical school in Europe. And then my mother brought him back with her to the U.S. And then they had me and they split. My mom had a lot of demons. She had a lot of things she struggled with when I was coming up. So I pretty much was raised by my dad, had no siblings. It was just me and my dad for until I was about 15. He got remarried. was a short stint in terms of uh how long i was like kind of in the house you know like right at that stage is when you can drive and i was kind of on my own almost at that point um as soon as i could work and drive i was kind of out of the house
Starting point is 00:05:54 um and then from there did the thing that most people try and do which is uh i worked hard at school mostly because i just didn't want my dad to be upset with me, which was the main driver for most of my achievement in my career for the first half, was all just trying to gain his approval. Did all the things that I thought he would want me to. Got a job at a government consulting firm, a defense contracting. It was space, cyber, and ISR. So it's intelligence, surveillance, and reconnaissance for the military. Sounded really
Starting point is 00:06:29 cool. Was less cool when you were in it. And I was very, very sad at that point in my life. And so it was very much like, I didn't, I always hoped I wouldn't wake up the next day. And it was truly. You really mean that a hundred percent, a hundred percent. Cause I remember when I was looking at, um, cause a lot of people have like rock top moments, sorry,
Starting point is 00:06:54 rock bottom moments. I think I had more of a rock top moment, which was, um, I was 22. I had done everything that my dad had wanted me to do at this point. I was looking out from the condo that I had been able to buy with this job that I had. And, um, had wanted me to do at this point. I was looking out from the condo that I had been able to buy with this job that I had. And, um, I was like, is this it? And the whole time I just really didn't enjoy my life. Um, and it was just, you know,
Starting point is 00:07:15 not wanting to wake up. And it was It was the decision to leave Baltimore, which is where I was from, to quit that path, to decide to start a business of my own, was still to this day the hardest thing I've ever done. By far, all the things we've been through to build what we have, the hardest decision was taking the leap for me. And it was because I knew that my dad so much wanted me to do what I was doing, because he was so happy that I was doing everything he wanted me to do at that point. And I had told him over and over again that I wanted to
Starting point is 00:07:54 do this other stuff. And he's like, yeah, later, you know, later. And so I knew that it would probably put a big dent in our relationship if I left. But for me, it was actually confronting the fact that I didn't want to be alive anymore, which was the thing that gave me enough courage or whatever you want to call it, to actually make the decision to leave home. And so I started driving across the country. I mean, it took me six months to do this. Between when I decided I really wanted to do this and when I actually did it, it took me six months. And I called him when
Starting point is 00:08:28 I was like halfway across the United States. And I was like, I'm going to California. I'm going to open a gym. I'm going to get into fitness. And he was like, why are you so extreme? And he like lost it. And then we didn't really talk much for a long time. When you started realizing that your life, um, was one where you didn't want to wake up in the morning when you had that job in management consultancy did you experience suicidal ideation is that what you're saying when you say i don't want i didn't want to wake up into my life every day it was never like i've never had a like this is how i'd kill myself nope never had that i just always like the idea that i could not wake up the next day sounded good when you look back in hindsight from that moment backwards
Starting point is 00:09:13 what are the series of decisions or the the things that led you to find yourself in that position and i ask that because there's a lot of people that can probably relate and and there's probably quite a consistent set of frog pads or stones that one has walking down for whatever reason that leads you to a position where you go what the whose life is this i think that like the one line summary for me was that like i felt like i had to let my dad's dream die for mine to live and And I felt like my entire life, it had always up to that point had been like, go to the school, do these studies. I mean, it's, it's a common thing. Like, it's not like I had something that a lot of people don't have, many people. And to be fair, I'm very grateful for the skills, discipline, et cetera, that that
Starting point is 00:09:57 instilled in me. Um, because I think you, you, you have the hard hand of an authoritarian parent when you're growing up and it teaches you a lot of skills. And then, you know, the flip side is if you have a very less affair parent, like you never learned those skills, which then benefit you later. So, you know, who knows? But for me, I knew that he just wanted me to be a doctor. That's what he was. That would have been his dream. I went to school as pre-med. Um, and then I, I, it was like even changing my degree from pre-med to just a business degree was like a huge deal. Um, but he was okay with that as long as I followed like the business path. And so when I did my two
Starting point is 00:10:35 years of consulting, which is kind of the typical, like two to four years you do consulting and then you apply to go to business school. Um, when I was going through that process, I was answering the question for like the Harvard MBA and it was like, how will Harvard MBA help your short and longterm goals? And I sat there for like two days trying to answer the question and I was like, it just isn't, I want to start a business. And so that was when I kept trying to, you know, start that conversation with my dad and it just wasn't really happening. Um, and so that's what, that was kind of the breaking point for me. It was like, I just felt terrible about my life and i didn't didn't like the way it was going and i for me it was such a key point because the biggest line of reasoning i had for myself in order to convince
Starting point is 00:11:14 myself to confront my father or at least disappoint my father or the version of myself that he wanted me to be was to say that like i have to be comfortable dying in his eyes and a lot of people like and many people might think that was hyperbole, but for me it was very true. Like I, I knew that I would die in his eyes and I did, um, to give you context. So I had the gyms and I opened up multiple after that, got to about six locations, sold those, started a gym turnaround business, did that for two years um all the while we weren't really you know we were like okay in touch um and then we started the licensing business which is Jim launch and that's the one that like really took off and we hadn't been super in touch
Starting point is 00:11:58 and I get a call out of the blue and he wasn't like a cold call you know I mean I was like this is weird so I pick up the phone and he's like you're gonna want to sit down for this and i was like okay uh what's up i was thinking like cancer you know i mean i'm just like what what is it gonna be he's like i'm sorry and i was like for what he was like you know everything i was like okay and i was very angry still because and this is what i told him so i was like i was like you know that point when people like get on stage and they accept the awards and mind you at this point i think we're doing we're probably taking home one and a half million a month you know what i mean and take home like personal
Starting point is 00:12:41 income from the license it was a decent size like is it i'm not you know con I mean? And take home like personal income from the license. It was a, it was a decent size. Like, is it, I'm not, you know, conglomerate, like probably, but it was a decent size business. And I was like, you know, when people get on stage and they accept awards for things, I was like, the first thing they always say is like, Hey, I just want to thank my mom and dad for always believing in me. And I was like, I'm not going to say that. I was like, cause you didn't. I was like, you're only saying this now once everyone believed because it's not belief anymore it's fact it's evidence i was like so you're i was like this apology means nothing to me and besides that i stopped caring what you thought six years ago which is why i left and so i had like that's like i i could have just accepted it and And I, and I, I didn't do that.
Starting point is 00:13:29 Um, how'd you feel about that? I probably like today, I probably would have said, thanks. I appreciate it. I know where he was trying. He was trying to extend an olive branch. Um, and I just wasn't there. I was still seething. I was still very angry that I had not gotten any support during that process. And maybe that was very woe is me um but i was still very angry at that point and you know to give also a little bit of context you know his response to that was like well we'll see how long it lasts you're joking no so like my father and i like he is a very strong personality and so do i and we both think we're right are you angry about it now honestly no i mean like i think i can still feel the emotions but i feel like i've you know thought about it enough to say that i can logically say i think he absolutely did the best he could with what he had he's a single dad another country
Starting point is 00:14:18 raising a kid trying to get that kid to fit in and do the things that like one of the things that i think my dad always wanted me to be able to do is like, cause he's darker skin than I am. He's Middle Eastern. He always wanted me to like have access to like the back rooms where like deals were made that he felt like he wasn't a part of. And so he just wanted me to have that.
Starting point is 00:14:40 And so I think he just drove me as much as he could to, to get that. It's just like when you're on the other side of it, like all you feel is never succeeding. But I can appreciate it now in retrospect. But it definitely was still, it hardened me a lot. But that hardness, I think, has benefited me a lot in business. I had someone on the podcast say a quote,
Starting point is 00:15:04 which I've never managed to forget. They said, you've got to realize that everybody you encounter, everybody that does you wrong, if you were them and you'd been through what they've been through and you had their brain, you'd be doing the exact same thing.
Starting point is 00:15:17 And it sounds, it's obvious on one hand, but it's also very kind of illuminating that think about the person that's wronging you the most. If you've been through their shoes and you had their genetics, you'd be doing the exact same thing. doesn't mean you have to let them off but at least it invokes some empathy if you're um you cannot both hate and understand someone at the same time true like if you truly understand someone then you can't hate
Starting point is 00:15:39 them because you understand why like a lot of times the hate is from the unknown and not like because you hate because i mean you almost say you're like how could like it's it's literally a statement of not understanding like how could you if you understood then you would know how and that resentment is a byproduct of just not understanding as well i was just thinking about resentment that i've had in my life when i think someone's wrong me that sense of injustice you're right how could yeah how dare you did you ever manage to get your fuel to burn less dirty are you burning less dirty now yeah i think so you think so yeah i think so i my my team tells me um that that's true and if you look at like because i do have some older
Starting point is 00:16:18 videos that i made from like you know years ago um and there's definitely a different vibe. I'm significantly friendlier now than I was then. Even the way I interacted with customers and the team was purely fear-driven. I was absolutely... Because I didn't understand influence as well yet. Only the stick I had was like, if people are afraid of me, then they will immediately comply.
Starting point is 00:16:45 And it's effective for short durations, but not for long durations. Um, and, but I didn't know any better at the time. And then I slowly, that's when I, you know, right around that point is when I met my wife and then she just, you know, changed my life. Um, and she started running all the businesses and I'd see her and everyone loved her. And I was like, man, I should do more, more of that stuff and less of my stuff. Um changed your life oh yeah for sure bar none i mean she's like the best how did she change you she has brought out the absolute best in me like in just about every way. Like, didn't think we were going to go here. She just,
Starting point is 00:17:33 she believed in me. And I think that's what most guys want. at least for me that's what i want or needed i'll tell you a story to illustrate it so we met talk for four hours on the first date, only about business, because that's all I wanted to talk about. And I pitched her on working for me. I was like, quit your job, work for me. And she was like, I just met you. Logically makes sense. She was a personal trainer. I had a bunch of gyms. And I was like, if you're this good, you should totally work for me. She was like, well, let's, you know, let's see how this goes. And so I had this idea for the turnaround business.
Starting point is 00:18:26 And it was right as I had five locations at that point and I wanted to try this thing out. So I flew out, did three turnarounds, flew back, and they started working. And then I sold all my gyms because it was like, okay, this makes even more money. I took all the money and put it into this gym that one of the guys I was doing a turnaround with was like,
Starting point is 00:18:44 dude, you just crushed this. Like, I'm a really good operator. Instead of turning these gyms around and walking away with just the money, he's like, you should just keep owning them. And I'll just fill them up behind you. So I could launch one, two, three gyms a month and then own them all. He's like, you're leaving so much money on the table. I was like, okay. So we did this first launch.
Starting point is 00:19:00 I put all the money in. He's like, of course, he had financial difficulties and I had to personally guarantee the lease. Normal stuff. And so I crushed this launch. And then I wake up one morning, I check the bank account and it's completely empty. And I was like, what's happening? So I called him up. He was like, well, I know you're skimming from the business.
Starting point is 00:19:20 And I was like, what? He's like, I know you're skimming. I was like what he's like i know you're i know you're you're skimming i was like i'm we just what no um he's like well that was my half uh and so i was like what is happening so i printed all the bank the bank statements i went line by line i was like let me i'll walk you through all the bank statements let's just let's get to the bottom of this and i remember we sat to the meeting and he was like i don't need to see that he pushed off the table and i was like oh okay i immediately was like oh he i just got fucked and he'd already been indicted for fraud um and i knew this getting into business with him and it was just a big misunderstanding and you know the saying goes like uh when experience
Starting point is 00:20:01 meets money money gets the experience and spirits gets money um very much lived that and so after i had all my gyms i sold them put all the money in this thing and then it all got taken um and so i had nothing and um layla's with me at this point for this like this exciting period so i was like okay she's like hey you know maybe we should keep doing these turnarounds instead of this weird launch and go thing you side sideline for. I was like, okay, we'll do that. And so I was going to launch a gym the next month. Um, and there was a guy who was local to that gym. And since I was refocusing, I was like, all right, I'm going to build all the infrastructure. I'll send the sales guy out to do this thing. And, uh, he crushed the launch did like 120,000, which for us was a big launch, um, in like three days big launch in like three weeks.
Starting point is 00:20:51 And so now I'm at Layla's parents' house because like we don't really have a house at this point. And I'm the guy that she met from the internet that she quit her job for who just lost everything. And I needed this hundred grand to come in from this launch so that I could recapitalize. And the money wasn't hitting. I was checking the bank and I was like, where's this money? Like, and I could see the processing, the transactions, and it was all successful. What's going on? So I called the processor up and I was like, what's up?
Starting point is 00:21:18 And they, uh, they said, it's a routine check. I was like, I've been with you guys six years. It's never been a routine check. And they were like, call again later. And I was like, okay. So I call about the next day, next day, nothing. And finally it's christmas eve and i owed this guy money for the commissions from the sales and i was like i will not get off this phone until you send me the money that i am owed and uh to the payment process and they were like long story short uh you were doing stuff in
Starting point is 00:21:43 different locations and i was running this all through a local gym business even though I was all over the nation. And they were like, this is a little irregular. We're just going to hold on to this for six months. Shit. Right. Now I owe the guy $22,000 in commissions. I in total now had $23,000.
Starting point is 00:21:58 So I wired him the money and I had $1,000 left. And it was December of 2016. And I was like, I screenshot it because I still have the screenshot on my bank account. So I went from like six gyms, turnaround business, all this stuff to $1,000. And I was like, this sucks.
Starting point is 00:22:15 And Layla had just got six of her friends to quit their job to come do this turnaround business with me. And they were starting two days later from the 24th. So the 26th of December. Because I planned on getting this $100,000 in and then being able to launch six gyms. Cause they took about, you know, whatever, uh, it was $3,300 a day in cost to have six guys out there in the field selling 3,300 a day that I did not have. And so I still had a credit card that hundred thousand dollar limit on it. Um. And so I'm at her parents'
Starting point is 00:22:45 house in an extra bedroom. I haven't lost everything. And my one Hail Mary play of this launch, the money did not come through. And I was like, I think you should leave me. I think I am a sinking ship right now. And I would respect you. Like like we're cool if you want to walk away like we're good like i won't think less of you like i would walk away from you right now because this could this has a very high likelihood of not going right and um she pulled my chin towards her and she was like i would sleep with you under a bridge if it came to that. And it's hard to comprehend, but like I had nothing, you know, like for her to have that kind of belief was, was very, it was deep for me. So it was like, fuck it, let's go.
Starting point is 00:23:38 You know what I mean? And so then we, we launched the gyms doing $3,300 a day. And mind you, I had no way to process money still. So I'm collecting 60 to 80 contracts a day that I can't process. And so we're getting calls from customers like, hey, why haven't you run my card? Why haven't you run my card? I'm calling all these processors to be like, hey, can you please? And as soon as you get shut down from a processor, it's like a black mark. It's like going bankrupt for credit cards. They're like, oh no, something's weird. They just won't. They have other people they can process the money for.
Starting point is 00:24:06 Finally, I get like a high risk processor that does like porn and casinos and stuff to like give me. And they're like, yeah, so it's going to be like 8% processing and we're going to hold 10% as like safeguard. And I was like, Jesus, okay, yes. And they're like, and we can only give you $50,000 as your limit. I was like, I need like 200. And he's like, well, and I got this on the 29th of January. So this whole time, 3,300 a day is running on this card and I have no money and I have no way to process
Starting point is 00:24:30 it. And 29th of January, I can run 50 grand. I run 50 grand in a day. And he's like, but it's by month. He's like, so February 1st, you can run another 50. So February 1st, I run another 50. That hundred covers my cost from the month before. And then I get two more processors for 50. Boom, boom, run those. And then I got a third one or fourth one two weeks later. And I was able to start moving things around. And at the end of February, we'd made a $30,000 profit. And I was like, OK, I think we might be out of this. The next month we did a
Starting point is 00:25:07 little bit more and I was like, okay, I think this is working. And then all of a sudden Layla taps me on the shoulder one morning and she's like, she like turns her laptop towards me and it's our bank account and has all these negative transactions, like hundreds of them. And I was like, what's going on? She's like, well, all these clients are calling me saying that the gym that we did this launch at a month and a half ago, the guy got in his chair and was like, Hey, there's too many of you here. Like just go home, just refund. Cause I was the one who held the money. They had to do the delivery. That was the model. It was like, I would fill a gym up. I would sell, I'd keep the money and then they deliver on the services. And after that,
Starting point is 00:25:41 they could keep the customers. That was kind of like the setup and then another gym the next week said hey this guy made a hundred grand out of my gym the average owner makes thirty six thousand dollars a year take home he's like this kid from the internet took a hundred grand out in a month screw that kid and so he told all the customers who were there after we had left hey i'll keep delivering your thing refund him just pay me half what you paid him so after we cut you out right it was a flawed model like i didn't understand like i didn't get it at that point and so we had 150 000 in refunds that i had to cover and i had no way of doing it mind you like layla's like we're gonna do this i believe in you and so i'm like i'm like i can't sleep i remember because what happened is like
Starting point is 00:26:24 the more we sold the the more the refund, like it was a vicious cycle. So I had to sell more to cover the refunds from the ones that were coming in. And so our sales were going up and it was just like, I just, I couldn't breathe. And I was just, I would wake up at night anyways. And so I'm like writing it on these ideas of like what I think I could do. We had eight launches that were supposed to launch next month. So I said, Hey Layla, you have this little weight loss business because she had her personal training business she
Starting point is 00:26:47 converted her on her in-person clients online during this whole process so she's making like three or four thousand dollars a month and mostly because like i'm not stable i'm like making all this big money and losing it all and making it and losing and she's just like paying groceries and actually like making sure that i can eat and i was like tell me more about that i was like what you're over and how much time does it take you and then blah blah i was like, tell me more about that. I was like, what's your overhead? How much time does it take you? And then blah, blah, blah. I was like, we're going to do your thing. We're going to call it Queen Transformation. I'm going to start running ads for it,
Starting point is 00:27:12 and we're going to take the sales team, and we're going to put it on your thing. And so within 14 days, she starts taking the phone calls because she was a good salesman. She's doing $1,000 a day online. No all margin. What's that product? It was a 16- like weight loss program online
Starting point is 00:27:26 yeah online exactly and so it was 500 bucks she was selling two of them a day and so i was like man if we get the eight guys going we'll have 8 000 a day 240 after ad spend i was like i can make 150 in profit and like we'll be in the clear so i called the eight guys that were supposed to launch the next month the gyms so i get on the phone with the first guy and i was like hey we're going another direction you know we're gonna we're gonna be a weight loss company still direct to consumer and he was like dude you launched my buddy's gym like two months ago and like he he can't stop talking about you it's like it's packed um because there are other gyms that everything went fine with just the ones that didn't is the ones that crushed the business.
Starting point is 00:28:06 He's like, I know you can do it. And I just refinanced my house and I maxed out my credit cards to make this gym happen. And I'm going to lose it. And given what I had been through up to this point, I was like, that's tough, man. Sorry about that. And then finally he was like, okay, instead of flying, can you just show me what you did to help my buddy out can you just give me like the system and since i was like i'm gonna get out of this gym business i was okay like selling my secrets and so i was like all right man i'll i'll give you everything i have but i'm not gonna fly out there to save your ass if you can't sell and he said no no it's fine and so i picked up the highest number i could think of because
Starting point is 00:28:43 he already told me he was broke so i figured i could just get him off the phone so we could move on and i said six thousand dollars and he was like six grand i was like yeah he was like oh done and i remember like looking at the phone and being like holy shit six thousand dollars and i was like oh what card do you want to use for that wrote like a cardboard box and then the next call had the same thing and i was like well shoot i have to make this thing now and i was like, oh, what card do you want to use for that? Wrote it like a cardboard box. And then the next call, I had the same thing, and I was like, well, shoot, I have to make this thing now. And I was like, same conversation. He's like, how much? I was like, eight grand.
Starting point is 00:29:10 And he was like, yeah, okay. And each of the calls, I was like, next call, same thing, 10 grand. Next call, same thing, 12 grand. And then the end of the day, I'd sold $60,000 in licensing packages for all of the stuff that we did to do the turnarounds. Is that monthly or is that just, it was a, it was a, I didn't even have it. I was just like, I'm just giving you everything I do. Yeah. It, it became more, it became a recurring model over time, but it was actually all my internal stuff. So it was like what I used to
Starting point is 00:29:41 train my sales teams that would fly out and like what I would use to train them on how to do the nutrition orientation like it was all the internal stuff the only thing i actually made external was i had to create the uh the advertising material so i had to basically make a white label landing page for the gyms that they could put their logo on and then i gave i licensed them the ads themselves that we already knew converted right so like the videos the copy everything they used like videos of me that we knew converted and i taught him how to run them and then that's that's what it did it and uh we made sixty thousand dollars in a day and i like layla came in from doing her two sales for weight loss and i was like i think we're still in the gym business and she was like what i thought we
Starting point is 00:30:20 were doing weight loss like you just told me you sold me on weight loss being like the next thing. I was like, I just, I just think we were doing it wrong. And so I explained what had happened. And she's like, so is this what we're going to do now? And I was like, I guess I was like, I can call the other 30 gyms that we did the turnarounds for. I was like, they know we can do it because we just did it for them. And so I called all those guys up and we did like $300,000 in sales that month. And it was basically all profit. And I covered the refunds and I covered the everything. And we were like in the clear. And then all those gyms that we sold, the average gym did $30,000 in extra cash collected in their first month using our system.
Starting point is 00:31:00 And so the key was that if they didn't have to pay the overhead of the sales guy who was there every day at the hotel, the commission for that guy, like the rental car, the protein, like all the stuff that you have to incentivize and just like rent it out of their own gym and work the lease themselves. It became incredibly profitable for them. And and then it just took off like wildfire. Like we went from like our first full 12 months of uh like january to january uh we did 26 million top line 17 million in ebita our first 12 months like it was it was insane like it's hard to comprehend that like i like that was the the moment i had been like dead broke in her parents house and then like six months later i have three million dollars in the bank account and then like 12 months after that i've got like 20 it was it was insane and
Starting point is 00:31:51 i didn't even know how you could pay taxes like i didn't it's like i was figuring all this stuff out but through that whole thing leila was just like you can do this like we can do this like we've got this um and i think sometimes you just need one voice behind you that just, just keeps believing. What happened then? So that's 2016. Um, you turn things around over the next couple of years. What happens, you know, leading up to where we are today in terms of your business? Can you give me a top line summary in terms of what's Yeah, I'll give you the TLDR. Continued to grow Gym Launch. Two years later, we started a supplement company called Prestige Labs. At this point, we had thousands of gym owners that had licensed the business model and the ads and all the stuff that we were doing. And so we sold through that distribution base.
Starting point is 00:32:35 That company grew pretty big pretty quickly. A year after that, we started a software company that also helped gyms get leads in the doors, just like an automated lead thing. And then 2021, we sold all three of those companies. The supplement and the licensing company we sold to American Pacific Group, which is a private equity firm out of San Francisco, for $46.2 million. We sold two-thirds of the company.
Starting point is 00:33:04 And then the software company we actually sold to a strategic buyer who had like a massive base and we just had a better monetization system than they did um and that was an all stock deal um so we're just it's continuing to grow under their umbrella and they'll probably sell in four or five years um but from that and what we had taken in dividends um during the licensing business for the five years that it was rocking and it still is rocking and rolling. We started acquisition.com. So that became kind of our family office. And so we started our first investments. I think the first investments we did was in 2020. So there is some overlap there. And part of the reason that I was willing to sell it was because the
Starting point is 00:33:39 investments, the first three or four investments we did, did really well. And I was like, okay, this is what I want to do is the next thing. I didn't want to be the gym guy for the rest of my life because I had been, at this point, I think more than a decade that I'd been from sleeping on the gym floor to having multiple occasions to doing the turnaround business to doing the licensing. I'd been in that game for a long time. I think that maybe I could have stayed there and could have just continued to compound it and started doing acquisitions under that fitness umbrella. But I wanted to do more general business stuff. And so that was, that's what we did. And so now we, now we buy chunks of companies, usually, usually minority
Starting point is 00:34:20 stakes, 25 to 49 ish percent. I mean, we have one that we're in the talks of that we were originally a minority stake in and we're going to take majority because it's been a great company and the founder in the same position as I was just wants to do other stuff and it's a great business. But that's kind of how we see it as growth partners. We come in, we write a check, we add value,
Starting point is 00:34:41 we help grow the business. What are you brilliant at? You know, you kind of come to learn what you're good at based on comparison, but you kind of understand your area of expertise. What is your area of brilliance or expertise? I really want to ask Caleb. Caleb.
Starting point is 00:34:57 Where's Caleb? We can barely see. So Caleb sat over on the sofa in the corner of the studio. He's friend and creative director of Alex. And I'm asking Caleb what Alex is good at. What's his area of brilliance? I like it. Solving problems for companies,
Starting point is 00:35:21 simplifying complex things into more digestible, actionable solutions as well. And how would you answer that question if you were answering it for yourself? um for companies simplifying complex things into more digestible actionable um solutions as well and how would you answer that question if you were answering it for yourself i feel like i fundamentally a lot of times don't understand the world and so i think the reason that some people have found the content and things like that um good or useful is because they feel like they can understand it it's just because like i didn't get it. Terms like value. People like provide more value. I'm like, what does that mean?
Starting point is 00:35:48 I just make an attempt to define the terms that a lot of us use every day. Then it makes it a lot easier to solve for those things in business. A lot of people are like, I want to grow my business. I'm like, all right, what does that mean? Well, get more customers, make them worth more. Okay, so it's one of those two things.
Starting point is 00:36:03 All right, well, how do I get more customers? Well, there's eight ways to do it here are the eight ways which one do you feel like you're best at and just like kind of thinking through frameworks that way is it's just for me it's just been my way of being able to be relatively competent in a world that feels confusing like there's a few things i feel like i can understand and i just hold on to those i mean that's the very nature of innovation isn't it like asking the question you know we so so um often our lives just accept words and phrases and ways of doing things then there's a few people who are really good like elon's one of them just like asking why and then when you ask why like why can't you make an affordable quote unquote
Starting point is 00:36:40 electric vehicle that is fast everyone else said you can't yeah but why you know and then he he's great at breaking it down into like the core components of that innovation so well if we buy the metal on the the iron exchange and we do this and this then we can do it yeah they said that's such an important thing in entrepreneurship isn't it there's some people who just ask why naturally yeah it seems like to the point like to elon it's like i don't understand why we can't yeah like just explain to me why we can't so that i can not think about this yeah and i feel like that's you know i would say that that's the most common thing like why isn't this company growing like i don't get it like explain it to me and then usually a lot of people it's like they're
Starting point is 00:37:21 they're in this caught in this loop you know what i mean of doing what they've always done um or like believing that this is the only way um and i think a lot of times i've benefited from like not knowing because i my questions don't seem stupid to me but only to somebody who like knows what they're doing um it seems stupid and so from there we're able to like i guess to your point innovate um just by being like i don't understand that's what steve jobs from from everything that i've read about steve jobs and my brief conversation with steve wozniak once upon a time um is he was just the the voice in the room that never understood why they couldn't and even like when we think about him removing the keyboard and doing you know not refusing to use a stylus and all these other crazy things he did not using javascript i think at the time and changing the port and removing the iphone jack
Starting point is 00:38:09 that that is somebody who is so strong in their convictions in terms of like doing things anyway how important do you think that is generally like what in your view what makes a really good entrepreneur leader i think that they have to have the power to influence and that is across lots of things. They have to be able to move other people and you can define sales as the ability to get people to comply with your requests. You can define leadership the same way.
Starting point is 00:38:37 Management, marketing to a degree is getting people to comply with a larger request publicly. But I think that fundamentally is a skill that people have to have if they're going to be successful in entrepreneurship. They have to have tremendous drive, whether that's a combination of towards or away. So they have a big mission that they really want to achieve
Starting point is 00:38:53 or they have some very big fear that they're running away from. Either way, I think the fuel works just from a pure entrepreneurship perspective. Third piece is impulse control is that they have to be able to say no to things on a regular basis for an extended period of time. And I think they have to be able to boil down the success of their business into inputs and outputs.
Starting point is 00:39:17 Like if you do not know the inputs that are going to get the output that you want, then what are you doing? And so think for for most entrepreneurs like if they have those things if they have the ability to lead other people slash sell just influence they have some big motivator they can control themselves long enough to keep on going during that period of time and they are doing the right things because they know the inputs and outputs uh to be successful or to create their out the thing that they want um becomes a very difficult person to be on that first point then sales one of the things i i read um in some of your work is this idea that if everybody just went and spent two years doing door-to-door sales then oh my god why is that important why do you think door-to-door sales is a key thing i think it's um just for what
Starting point is 00:40:03 for broader definitions for the audience i think it's just for broader definitions for the audience. I think it's just high volume transactional sales. So whether that's you doing door to door or you cold calling or you work in the front desk at a gym where you do 20 consults a day, like just having a high volume. Because in order to learn a skill, you want to have as much exposure as you can to repeat the action. And then you want quick feedback loops so that you can learn what you did wrong. So the perfect scenario would be mentor, mentee, repeated exposure, fix this, try again, fix this, try again. And in sales, if you can survive that long, then you are good enough that you will have gotten enough feedback. Like for most people,
Starting point is 00:40:41 if they can weather the first three months of sales, then they'll usually be fine. And so for the people who are coming up, I always tell them, like, go shadow the best guy and do twice the volume he's doing because you're not as good as him. So like do twice the volume that they're doing, work all of the hours and you will get better faster because you're doing, you have to suck for X period of time. And so if you can condense how, how long that takes you in terms of calendar days, not hours, um, you can get there faster. But I think that it's important because, one, you have to learn how to get rejected and still keep going.
Starting point is 00:41:10 And I think that's a very valuable skill. And then, two, there's lots of little things that you learn in just interpersonal communication that you can use with teammates later. You can use in marketing because a lot of the best marketers started as salespeople. And marketing is just sales one to many, at least as I understand it. And so having that kind of repetition just develops a deep understanding of human psychology, I think. And I think it's important for if you want to get people to give you money for the thing that you have, having that as a base skill comes in handy. I think a lot of people aren't orientated towards developing skills. i think they're orientated to lifestyle to what i can post on instagram to cool whatever's cool um but this idea of developing
Starting point is 00:41:54 skills requires this thing that's kind of absent in modern culture which is patience and a lot like you said rejection who wants that you know it wasn't there was no glamour in what you said yeah it's funny because a lot of us want traits right we want to be patient we want to be humble we want to be you know long-suffering whatever words you want to use um but in order to if i would say hey how would you create if you had to create a human what would you put them through to make them tough it probably wouldn't be a really chill life yeah what would you put them through to make them tough it probably wouldn't be a really chill life yeah what would you put them through to make them patient well you probably wouldn't give them things immediately
Starting point is 00:42:28 and so it's like we want these traits but each of the traits has a price tag attached to it it's just like do you want to pay the price tag to get the thing and so i think if if people reframe the the period of life that they're going through as the price that they're paying out of their wallet but the wallet is their time it's the seconds of life that they're trading for it then i think more people will be willing to make the trade because at least when i look at myself like when i'm 80 something years old i'm looking back on my life i want to have these traits but in order to have those traits i know i have to go through these things and i think for me that's given me a lot of comfort in hard times one of the things that kind of adjacent to that which causes patience is the
Starting point is 00:43:06 belief that you are at some point going to get there so like you know it's all well and good you saying to me you do this for five years steven um you'll build the skill but i go well listen if i want to be a millionaire um and i and i have low self-belief i'm going to have low conviction so i'm not even going to take the bet yeah so how does one build that self-belief self-belief is such an interesting thing because it feels like this real it's clear to some degree that you had it in that moment of turmoil it also the reason i say to some degree is because it didn't seem like you had a plan b anyway so i'm like you were already in your pet you like your parents-in-law's like playroom or whatever so nothing to lose yeah you're nothing to lose so i don't know how much self-belief is applicable but regardless to keep gracing those
Starting point is 00:43:49 hurdles self you need some kind of conviction that like this is the right way to go how do people build that so i hear that and to like to to echo the point you just made i hated my current existence and so i think some people like don't hate their current existence enough. And so like, I don't think, you know, like you either have to really believe that this thing's going to happen or you have to know that your life sucks. And I knew that my life sucked. And so I knew that if I did something else, it would have, it would have a higher likelihood of changing my life than not doing something and at least that's how i would say that i probably saw it in the beginning it's like i didn't know if it was going to work but i knew
Starting point is 00:44:29 that i wasn't going to stop i read i heard a quote some 10 years ago which just came to mind when you said that on some youtube family vlog where he said change happens when the pain of staying the same becomes greater than the pain of making a change and in your situation there it sounds like well this is less painful a hundred percent i think and i think that's the basis of most either you have to have a reward that is that that incentivizes you it's the away towards or away it's either we're going away from pain or going towards pleasure and i think a lot of people are really looking for that passion that's going to be towards but i think early days and i talk a lot about this but like i think negative motivation is poo-pooed too much like if you are angry use it if you are sad use it because like what else you gonna do with it like you might as well let it help you like or it uses you you know what i mean
Starting point is 00:45:22 and so i always like to see when I was in my earlier days, I felt like I was wielding my anger at least in a direction. And I think also a lot of people think that they have to get like it right on the first shot. But one of the beliefs that I had was that I just want to be directionally correct. Like if I move, I know that I don't like this. And so this way is not where I am. And so I will start taking steps this way. And from the story that you at least heard, it's like, I'll ping pong a little bit
Starting point is 00:45:46 to try and directionally move that way. And it's funny because Caleb's seen plenty of things from what we do at acquisition.com where we're like, we'll try it out. And if it doesn't work, they're like, oops. All good. Do you believe in yourself? I think that I have a high likelihood of repeating activities that I've done in the past.
Starting point is 00:46:09 And up to this point, I have lots of evidence that would suggest that I will continue. Why didn't you say yes? Because I based the answer on that question on what I've done before. And I think it's just based on evidence now. So it's not like a charisma thing, thing at least for me it's just like i've done these things and so i think it's probable that i'll be able to continue is there a deeper reason to why you didn't just say yes that's actually how i think about it
Starting point is 00:46:41 is that because it feels difficult to say you believe in yourself yeah it feels weird i don't know if hokey is the right word um for what that feels like for me but like saying the way that i said it is how i is how i feel about it have you been on a journey of in terms of self-doubt over over the last you know 30 years sure. I think it was, but I mean, fear was my big, fear and anger hand in hand were my big motivators in the beginning. And I mean, maybe that's from self doubt, but I would say that I was very certain
Starting point is 00:47:16 and I can feel this and I remember this. I was always certain that I wasn't going to stop. Like that I can, I didn't know, I didn't going to stop like that. I can, I didn't know, I didn't know whether I would succeed. I thought it was probable, but I did know I wasn't going to stop. And so for me, that was like enough to get me going or keep me going. It was like, what are the controllables? Me. Okay. Well, if I do this, so like, I'm big on making like unreasonable, like unreasonable that it doesn't work out statements, which is like, if I do this, so like I'm big on making like unreasonable, like unreasonable that it doesn't work out statements, just like if I do sales and I do more volume than everyone else on this team and I've shadowed the guy who's the best and I do that for five years,
Starting point is 00:47:55 it's unreasonable that I won't be at least mediocre. It will be probable that I'm above average. And it's also probable that I'll learn other things along the way. And I'll also have the resources at that point in five years that I can jump into things now that I have more context or perspective from which to make a judgment on what a good next opportunity is. And so I like very easy to believe statements and then having the input output equation being like, the output is that I will be a very good salesman. The inputs is that I have to do, I have to collect 5,000 no's. If I collect 5,000 no's, I'll be a very good salesman. And that for me, like when I was a kid, when I played video games, I would beat the same level over and over and over and over again. So that when I got to the next level, I would crush
Starting point is 00:48:36 everybody because I had all the experience points maxed out. And so like those input output equations are really helpful for me. Like when I took the GMAT to get into Harvard, my first score was like, okay, it wasn't great. But I read this study on how to do well on standardized tests. And they had this graph and it went like this. It was just a straight line. It said number of problems practiced on GMAT score. So like the more problems you did on average, the higher your test score was. And I was like, done. So I bought 16 phone books of like, they're like these thick, like test prep books. And I did four hours of problems every day for three months. Every day I'd get home from work, I'd eat dinner, I'd do four hours problems at a timer every day. And then I scored a 99 point whatever percentile because it was just input output like I didn't I
Starting point is 00:49:25 didn't I was naturally not even that good at math um but I just was like if I do 10,000 fucking problems like I'll start to just understand how these problems get asked and so like I was trying to find like what's the input output for this the content game I was like okay well if we post once a day on one platform we will get some eyeballs if we post on every platform every day we will get more eyeballs if we post multiple times a day on one platform, we will get some eyeballs. If we post on every platform every day, we will get more eyeballs. If we post multiple times a day on every platform, we'll get even more eyeballs. So let's do that. Let's build that system. 100%.
Starting point is 00:49:51 I try and make statements that I believe are unreasonable, that if I do it enough, it will be true. And so for me, that's what gives me the confidence to say, what if it's not working? I'm like, it will eventually. If we just keep doing it, it will work. What does it take to want to do something potentially for years so that you can get good at it? Because, you know, there's going to be people thinking,
Starting point is 00:50:18 well, I want to be a great DJ, but I just can't find the motivation to spend every day, three hours practicing, Alex. Yeah. I'd be like, and you probably won't be a good DJ. But I'd be like, I would be like, you like your current state enough that you like the pain of change thing, or like you're not in enough pain. And I've said that to plenty of people. We go speak and someone's like, how do I get motivated?
Starting point is 00:50:41 I'm like, you're not going to get motivated. Like you have to hate for me. I was like, I automatically go there. I'm like, you have to hate something. I'm like, you're not going to get motivated. Like you have to hate. For me, I automatically go there. I'm like, you have to hate something. Like for me, I just hated my current existence. And so for me, that was powerful enough to get me out. There's got to be another way though. You know, I was thinking to you that moment
Starting point is 00:50:55 where you took the leap, you know, I feel, I often feel like most people that listen to this podcast often are at a point in their life where they're considering a leap. Yeah. I feel like we drag those type of people in we kind of like we're a magnet to those people so if they if they're in a
Starting point is 00:51:10 situation that they don't like but it's not that painful you know it's comfortable well that's the worst it's comfortable but a little bit miserable yeah how do you get them to take the leap when it's so comfortable my boss is promising me a promotion i think about death all the time it's like i'm going to die and i think you have to agitate the pain for yourself like you have to stoke the pain like if you can't get through through because like it would be it would be odd that you would be motivated by some weird passion like not everyone's mozart and just like, I love music. And I've been, I see in, you know, see numbers and colors, you know, whatever. Like some people are like that, but most people aren't.
Starting point is 00:51:51 And so if you're not that, then you only start really liking stuff when you get good at it, in my opinion. And you only get good at it by doing it a lot of times before you're good at it. And so if you, this is why I'm a big, big believer in this is that when you are starting out, I think you got to find the thing that's the pain and like pain motivates significantly faster and stronger than pleasure does. Like people were like, no passion is the right way. It's like point a gun at a family member, all of a sudden, 10 out of 10 motivation, pain. And so like, I think people should use their pain more. And if they don't have enough pain, then one, maybe that's fine. And you're a dreamer. And that's okay. But I will tell you that a word that I can I read in my like, six month journey between when I wanted to quit and when I actually
Starting point is 00:52:41 quit. There was this word that just like pissed me off. And it was this in the self-help or entrepreneur book. And it said there are entrepreneurs and there are watcher printers. And I was like, and it was like watch burners or people who read these books and don't do anything. And I was just like, I don't want to be, I was like,
Starting point is 00:52:57 I am one of these right now. And I just, it just like felt so powerless. And I think that my entire life has been a lot of trying to have power and i mean that in the true sense of just being able to direct influence and events um i've wanted to have more power to protect myself protect the people i care about etc um and i felt very powerless and i think that i was in that comfortable like my dad approved of my current situation i had a job that when I told people, they're like, Oh, that's fancy. But I felt powerless. And I, I hated that more than anything.
Starting point is 00:53:31 And so I think, I think if I want to say this to anyone who's listening, if there's anything you listen to all the stuff that I described, that was really tough that I went through was not as hard as me quitting my job by far the hardest decision of my entire life, bar none. Because the things that I was actually caught up with were the opinions of other people, opinions of my father, and the opinions of the people that I went to school with who I thought would judge me for leaving this good job to probably become a failed gym owner. And how lame that would sound compared to consultant going to harvard and blah blah like i was gonna go from peak white collar to a very blue collar you know
Starting point is 00:54:13 profession making significantly less because i quote loved it and like i i'll say this again but like sometimes you have to let other people's dreams for your life die for yours to live. And for me, it was like when I, when I continued to every day, not want to wake up, that was my wake up call where I was like, either I continue to live this way and not want to be alive or I just risked the fact that I'll die to everybody else. And I think that that like, it was the hardest decision in my entire life by far, all this, all the hard stuff we went through still the hardest decision in my life. How much was money on your mind when you made that decision, the desire to be financially free to the point where you had millions? It's weird money. Um, Caleb would know this money doesn't really motivate me. Uh, I would say that
Starting point is 00:55:01 it w I mean, I love the game for sure. Um, but I love playing the game and the tokens are there. Um, but for me it was, it was, it was, it was beating my dad. You know what I mean? I didn't want him to be right. Like that's what it was. Like I didn't want him to be right. I just, I just, I remember like I would, I'd be sleeping on the floor. I'd be miserable at, you know, when I had my gym and I had no trainers, I was teaching all the classes. And so I'd so i'd wake up i'd do 4 a.m 5 a.m 6 a.m 7 a.m sessions and then i would then uh work out for myself and then i would uh do uh i do all the marketing and the ads and the stuff that i have to do the middle date then i would teach the 4 at the 4 p.m the 5 p.m the 7 p.m and then i would do sales consults 7 p.m. And then I would do sales consults at 8, 9, 10, 11. And then I would do the billing for all the contracts
Starting point is 00:55:47 from 11 to like 12, 12.30. And then I'd wake up again. And I did that for like six months. And I started to lose my mind because I wasn't sleeping. But even during those times, I just literally, I would envision going back to Baltimore to my father and knowing that he would give me the false modesty of like, well, I know you tried to worry about it. Now let's get you back on this
Starting point is 00:56:13 thing. And I knew that from that moment on, he would own me. And I just couldn't, I couldn't, I couldn't do it. I was like, I will do anything, but go back to that. And for me, that was my, I would do anything. And so whatever that maybe you need to agitate some pain in your life, you know, to get out of your current circumstance. And just as a total side note, play it out. What if you just never do anything? Is like, maybe some people just need to stop dreaming. Maybe they need to accept their current reality and actually enjoy it. Because there's a lot of people when they're 70 and 80 and they didn't do their dreams. And if they went back, like they didn't do anything. But that whole time they were dissatisfied because they didn't try.
Starting point is 00:56:58 But what if they were just like, I have a good life. I have a wife who loves me. I've got some kids. I have a job that I, you know, like I don't mind it. Pays the bills. I mean, if you go back 500 years, it wasn't people like, man, this is my passion. He's like, dude, I'm just rowing, rowing a boat across a ferry. And that's what I do. And that's what my dad did. And his dad did like, this is how we eat. And so like, we have these, these idealized versions of purpose that I think Instagram and all this stuff kind of make terrible. But like, I think there's a lot of honor in work, period. And I think a lot of people fool themselves by thinking that what
Starting point is 00:57:28 they do for some reason is not honorable. And I think a lot of it is like the internal versus external scorecard of like, I was saying what I said earlier about like, I believe these things to be true about the universe or like the world. But a lot of those are like, what do I believe about myself? Which is like, I can choose to do work in this way, which then I can derive joy from so like if i'm shoveling shit I can choose to be like I will be the best shit shoveler because I believe that I will figure out how to do this more Efficiently and I will you know, I will I will get better and i'll have calluses on my hands and i'll have a better back and whatever Um, but I will do this well
Starting point is 00:58:02 and I think You can find joy in work if you decide to do it well. So on one hand, if you are, if you were, if your dream causes you so much pain, then you will quit what you're doing and do it. And if it doesn't cause you enough pain that you're not pursuing it or that you don't like, if you don't feel like you're in a cage right now, then maybe you're not in a cage and maybe you just need to like the life you have and that's cool too a previous guest on this podcast called mo gowdat said we're unhappy when our expectations of how we think life is supposed to be going are unmet and
Starting point is 00:58:36 in that there's something very sort of linked to what you just said there which is we have this external expectation set by instagram or whatever by people like us yeah who who are in a position of financial freedom and have built an audience who you know admire those people for what they've achieved and if someone wants to be admired they think well i need to be like alex right um and that i could be working in a shop actually objectively like subjectively having a great time in the shop but i look up at alex and go my life sucks right and like so in that i'm like it's very difficult um because of the pressure of external i was just thinking when you said it then i was thinking this whole idea of like passion and purpose is probably like 60 years old yeah it's make-believe it's all brand new and it probably originated when we were like connected you know like radio tv yeah all of
Starting point is 00:59:33 this advertising which made us change our expectations of our own lives when living in the village and like helping out at the bakery was probably delivered the same amount of happiness core happiness than being on the private jet and whatever else does now i think most people are just as happy and just like you're 50 happy 50 sad for most of your life if you're in an extreme circumstance then change your life if you're not like conditions like people get handicapped they break their legs or you know they can never move again and they have a dip in their subjective well-being and they go back to the same baseline and so like the baseline is independent of conditions and so the world wants to tell us that we need to change our you know change our
Starting point is 01:00:14 circumstances and then we will be whatever but like every modern religion every buddhist monk will tell you that all of that's from the inside not the outside um but these are words and words that mean you yeah can say don't follow yeah because i'm sure that you've you've experienced like the attainment of a goal and then i just need three times more yeah i'm referencing a study there where they ask people how much money they would need to be happy and all the way up the income wealth spectrum people said three times more than they have now so people with 10k said 30 people with three million said you know six nine million i couldn't do math three times three times three yeah um and you i imagine you still experience that now right yeah different reasons but yeah for sure when is enough enough um i don't think it's enough thing i think it's more like who i want to be who do you want to be i want to be the person capable of doing that,
Starting point is 01:01:08 doing X. Like we'll get to a billion and then after a billion, I'll make it 10. I already know that. You don't even, but like I love playing the game. What is the game? Game of business.
Starting point is 01:01:18 To what, to what end? Or just, just for the play to play. Yeah. I'm sure you know more about this than I do, but like just game theory, like the finite and infinite games. Yeah, I'm sure you know more about this than I do, but just game theory. Finite and infinite games.
Starting point is 01:01:28 Simon Sinek has a great piece on it. But yeah, with infinite games, you have known and unknown players. You have no agreed-upon rules. And the point of the game is to keep the game going. And so a lot of times people will take a finite game where you have only known players, agreed-upon rules, and a set outcome for for winning and they will apply it to an infinite game so people are like i wanted
Starting point is 01:01:50 they apply a finite contract to health they're like i want to win health so you don't win health like okay you're in shape now what you stay in shape you keep staying in shape i want to win at marriage you don't win at marriage you keep the marriage going that's playing the game of marriage if you want to don't win at business That's playing the game of marriage. If you want to win at business, you keep playing the game of business. And so we want to take these finite contracts and put them on, on, on infinite games. And I think that's where people get it, get in trouble because they're, they're like, I have to keep moving the goalposts. But if the goalpost is to play, then you win by playing. And so for that, like, sure, we set goals for the company, but like
Starting point is 01:02:23 I'm a thousand percent super motivated. And at same time if we never hit it i'm just going to be happy that i was able to play i also know that in three generations everyone will forget who i am i saw your post about the queen yeah that was that stat no no no it wasn't it wasn't for me if i'm being honest um but uh but it's an interesting what did the post say, she amassed more wealth than 99.99% of the world. She ruled for 70 years, was a female monarch, which is insane, especially 70 years ago. Just like all, she had an amazing family, all this amazing, whatever.
Starting point is 01:02:59 I don't know the tabloids you do. And when I posted it, it had been, I think, five or six months since she had died. Exactly. And I was like, you probably haven't thought about her today except for this post. She probably accomplished more in her life than we probably will. So if you are afraid of other people thinking about you, just remember that six months after you died, they're not going to be. And so it's like we have all these fears about other people but like most of them won't even show up to your funeral because they're going to be busy and so like i i think about death all the
Starting point is 01:03:33 time and that's that's what i think for me has given me a lot of uh freedom to take big shots because like at the end of the day i think that it's not going to matter no one's going to remember people in thailand don't know who i am today let alone in five ten years a hundred years it's a trap that the mind can quite easily fall into though thinking you are the center of the universe and with that comes an immense amount of weight and pressure and anxiety totally i i have a trick i've never talked about this before but whenever i feel myself slipping into the trap of kind of overstating my importance what i mean by that is like thinking my problems are big problems i go on youtube and i type in um there's this one video that shows a camera on earth that just zoom out and it keeps going and eventually earth becomes this tiny speck then earth becomes this tiny
Starting point is 01:04:26 speck which is the galaxy then the galaxy becomes this tiny speck and a bunch of galaxies then you can't see any of it anymore and then also this idea that like a hundred years ago i didn't feel anything didn't think anything nobody knew me 100 years from now exactly what you said absolutely i mean five minutes after i die i think oh but um and that feels really liberating it like relieves stress from my body which is an interesting thing because a lot of people don't like thinking about the death you know i love thinking about yeah all the time i know from doing this podcast that a lot of people won't click if we we post something about death they won't because they don't even want to confront the concept of it which is
Starting point is 01:05:01 people are afraid of it just because they don't understand it it's kind of like the hate thing how do you feel about death i'm good with it when you say i'm good with it what do you mean if i die tomorrow i'm good with it like i want to leave it all on the field i'm going to try as hard as i can and i know that no one will remember me on a long enough time horizon and i'm good with that like i'm cool with it if i told you you're gonna die tomorrow would you be sad i'd probably hang out with layla a little i guess a little more than i always do but like um i would say i wouldn't be
Starting point is 01:05:47 sad i'd be bummed be like man there's all the shit i want to do uh but i don't think i'd be like depressed i think i'd be i mean mind you to be fair maybe i'll find out and maybe i'll get hit by a bus tomorrow but um no i think like i've lived life the way I want to live life and I'm good with it. If you were to go today, had you really like given it everything? Had you lived the life you feel like you were really destined to live? Me? Absolutely.
Starting point is 01:06:16 An interesting mind trick around the same topic is, so when, when Betty White dies, right at 99 or whatever, like people were like, she lived a good life. But when Kobe dies before his time, right, it's a big deal. And I see that as a contrast between expectations and reality. And I'm going to tell a story that hopefully people don't take the wrong way.
Starting point is 01:06:40 But I had a cat and really liked the cat. And it died at two years old. Really liked it. Young guy, heart thing or something, whatever. And I remember being like really bummed about it. And I was like, huh, how can I not think this? And so I was like, the only reason I'm bummed is because I think that he should have, should being the big word that everyone likes to use. He should have lived longer. I was
Starting point is 01:07:05 like, what if cats only lived six months and I got to have him for two years? I was like, I'd probably be pretty stoked about that. And all of a sudden I was significantly less sad about it. And I was like, I got to have him for two years. I was like, awesome. And so I think like for, for me, for us, whatever, um, if we were to change our expectation, like people think they should live until everyone thinks they're gonna live to a hundred, which is kind of interesting. Cause like the average life expectancy is 74. And if you're like 36, you're middle-aged, if you actually do the math, which no one wants to do, uh, being middle-aged at 36. I know. Right. I know to go. Yeah. But I think if we shift our expectations,
Starting point is 01:07:47 that like expectations is the thing. It's the thing, right? And so we can, if we expected, if I expected that I was supposed to have lived 20 years and I made it to 33, stoked. Jesus lived to 33. He did a lot more than I have. You know what I mean?
Starting point is 01:08:02 And so I'm good with it. If I die tomorrow, like only reason I would be upset is if I demanded from the universe that I live longer. But like 500 years ago, average life expectancy was like 35. You know, it was just not like dark ages. Working hard.
Starting point is 01:08:21 We talked about repetitions earlier. Working hard is quite a controversial topic in 2023 which is weird do you see what i mean though yeah i'm probably not in the circles where it's controversial it's like they're like gravity's controversial oh my god it's controversial in the sense that there's like toxic work oh my god you know there's toxic hard work and there's i think society prescribes a certain amount of work which is good yeah by their definition of like i'm going to say some stuff that's going to bother some people i work all the time i have no hobbies besides working out if you can consider that a hobby like
Starting point is 01:09:03 four times a week that's it i work all the time's all I do. And I work until I can't work. Meaning like my output per unit of time starts to drop precipitously. And then I know that I just need to take a break of some sort. And then I usually binge some sort of television because that's what for me works. Some people are like, I garden. That's not me. Netflix. I'm good. You know what I mean? Or dark room in a movie theater, rocking. Comma, and that's okay. Like, why do I need to take their expectation of what they want? They're like, that's not healthy. I'm like, define healthy. I do as much as I can of the thing that I want to do with every minute of my day. Why is that not healthy? Why do you want me to do something that I would prefer to do less? Because I do what I do every other day because that's what I want to do. Almost like, how dare you cast your expectation
Starting point is 01:09:50 of your life onto me? And to be fair, the same degree, they can not work at all. It doesn't affect me. Like I'm a, I'm a big, big advocate for destroying should the word in general. Should is just like the expectation motor of like all of our psyches you should go to school you should get a degree you should do this job you should marry her you shouldn't stay up so late you shouldn't work so hard you shouldn't you should be more balanced you shouldn't be working out so much you're not working out like it's there's all these shoulds that other people tell us and it's like and you zoom out and then you see that it's a galaxy with a little dot of dust. It's like, should what?
Starting point is 01:10:28 There is no should. Do what you want to do. At least that's how I see the world. That pressure applies to both ends of the spectrum, doesn't it? Because people that quote unquote overwork, they get hit, come back into the middle. And that people that underwork,
Starting point is 01:10:42 they get hit, work harder. And then the presumption there within society is that there's this sweet area in the middle and that people that under work they get hit work harder and then the presumption there in within society is that there's this sweet area in the middle where it's optimal and like the question should become then like what is the measurement like what are we measuring is it are we measuring when we're defining this amount of work as good work or healthy whatever is the is the real measurement my happiness and my fulfillment in your view is that what you're like is that your measurement, my happiness and my fulfillment in your view? Is that what you're like? Is that your measurement or is it just fucking how you feel? I work because I enjoy working and I'm sure that if I stop enjoying working, I won't work as much
Starting point is 01:11:16 like just being really like not being, I'm not being simplistic to be, you know, annoying. Um, I work because I enjoy working and if i and if for some reason i didn't get reinforcement from work i'm sure that my amount of work would go down is there is there a i think about like human needs yeah but are there any human needs that are being sacrificed by always working in your case i'm good um yeah i mean which gets to the point of the measurement which is like how do i feel i'm good yeah i a lot of people really overanalyze a lot of things and like i don't think well i do i do i just spend a lot of time thinking about death and things like that but i usually use those as frames to give myself permission to do the things that i want to
Starting point is 01:12:02 do and just do them without hearing the judgment that I know that other people would probably cast on my life. They're like, why don't you have kids? Like, cause I haven't wanted to yet. And that's okay. And if I want to later, I will. I'll tell, okay. I'll tell you an argument that I got into. So I was at, you got into an argument. I did. I got into an argument, um, with my stepmother. So Layla's father's whatever. It doesn't matter. Okay. It wasn't her different person. It's fine. Anyways, I was at the kitchen table and she said, I would never want your life and i was like what she was like it's so unbalanced i was like okay how i was like do you feel like i'm not in shape physically i was like do you feel like
Starting point is 01:12:55 business-wise financially i'm i'm not fit do you feel romantically? Like my marriage is in some way like not good. And so I like, where do you feel like I'm unbalanced? Or it's just that I do more than you. Or I do things differently than you do. Because to the same degree, I wouldn't want your life. And that's why I don't have your life. And that's why you don't have my life. So it's good that we don't want each other's lives because that would be tough, wouldn't it? And so that was the
Starting point is 01:13:28 argument that we got into in so many words. And it just came down to the idea that like, I think that person was casting judgment on themselves because maybe on some level, maybe they did want some aspect of the life that we had. And I hope that doesn't sound like weird, but it's just like, I think we all do this. We see something we're like, and then we look at our Delta and then we either say, man, I would like that. Or we cast stones at it so that we don't feel bad to our ego. It's like, no, there's something wrong with it. They're not happy, whatever. And I just, I would say that if there's one thing that I will try and beat out of me until I die is caring what other people think. And I think everybody cares what other people think. And I think over time we just care a little bit less. And so I feel like I'm 30% better than I was 10
Starting point is 01:14:12 years ago. And maybe in 10 years I'll be like 30% better than that. But that 30% has been very meaningful for me because it's enabled me to do things. Like I got married in eight days, none of my parents were there and I'm cool with it because that's what I wanted to do. And I work with my wife every hour of every day and people are like, is that healthy? I'm like, I don't know. We like it. Why do you care? Like, how does it affect you? Here's a trap though. I can relate in many, in many ways to what you're saying. And I mean, my team will know that instinctively. One of the traps we can fall into, one of the risks when we have that perspective is that we kind of cast that expectation on others, people that work with us. I think entrepreneurs oftentimes when they have that drive, which is sometimes driven by a shame or an insecurity that comes from their childhood too often um so often maybe not too often but so often um that when they lead people who don't have that same insecurity shame whatever that predisposition to you know workaholism whatever you want to call it they struggle to
Starting point is 01:15:19 relate you know yeah have you have you had that sure i think that's okay have you had to work on that layla's better i i say that just a little bit but like realistically i think we we try to maintain a culture of high performance and we're like on the screening parts on the front and we're like these are the values we have here examples of those values at play so it's like if your shift ends at five and somebody asks a question that's going to take 30 minutes to answer at 459, what do you do? That's an interview question. We're like, and we need you to be honest because if you say you would work, but you would actually be dissatisfied, you're not going to do either of us justice because you'll come in and you'll
Starting point is 01:15:59 get fired quickly. And that'll be hard for you and hard for us. So like, we want you to win at whatever you do in life. So Layla's very big on like human first in terms of how she does everything that we do in the company is like human first and everything else. You can tell that's why like we were yin and yang for this kind of thing. But I think it's really just about expectation setting and being very truthful
Starting point is 01:16:20 and as transparent as humanly possible about like this is what we expect. If you don't like that or if your worldview is contrary to this, then you shouldn't work here because there's another company that totally shares your worldview and you would do great there. And there's other people who feel like misfits in the companies that they're in and then work all the time and they're frustrated that no one else does. And they're all like telling them they should slow down. Come hang with us because we'll respond slack at 5 a.m on saturday
Starting point is 01:16:45 because we're on that's but like i just i just hardcore reject there is a right way to do things in that example you've touched on something i wanted to talk about which relates to your first book i believe offers making offers to people yeah i read that you said, if there's one skill you have, it's making offers. What do you mean by making offers? So offers are the terms of exchange. So right before I started my first gym, I went to this weekend workshop to learn how to market. And get this, this is 2013. It was on Facebook ads.
Starting point is 01:17:28 And so I got lucky so i learned how to run facebook ads in 2013 two weeks before i started my gym this is when you're getting penny clicks and you could put a girl with a bikini and say weight loss click here and it would run and so at this thing i hadn't opened my gym yet and the guy was like a gym marketing dude. And he said, do you know the secret to sales? Because he could see I was way over my head. All the other guys there were gym owners except for me. And I was like, yeah, because I'd never at that point had never sold anything. I didn't even know the word sales was a thing. That's how out of it I was. And so he pulled me over the side and he asked me that question. I like pulled my notebook out to like learn the secret to sales as though it was one line and it kind of was he said make people an offer they'd be they feel stupid saying no to
Starting point is 01:18:07 and i like wrote it down and i highlighted it and that actually became like a core concept that we do in every business in every business that we have which is like how can we make this offer better how can we make it more valuable and that was why defining value was such a key thing because people like provide more value, make valuable content. I'm like, what does this mean? And so we boiled down value into four variables. Um, and then there's things that enhance value, but like core variables and then things that enhance it. So like one is like, what is the overall dream outcome of the customer? And so a difference in juxtaposition is like for guys, if I say I can
Starting point is 01:18:45 help you make more money versus I can help you lose weight, most guys would pay more for the thing that will give them more relative status. And so in that way, between two types, two categories of outcomes, this one will be more valuable. Okay, cool. Now within everything, and let's call it weight loss because that's an easy one everyone can understand. Within weight loss, every other thing between a five dollar ebook and a fifty thousand dollar liposuction surgery the difference in those prices are the other value variables and so the second variable is perceived likelihood of achievement which is if i buy this thing how likely do i think i will get the outcome and so if i have a surgeon that's
Starting point is 01:19:19 going to do this liposuction for example and it's the first surgery they've done out of medical school and there's another surgeon that has done 10,000 and has 10,000 five stars, which one would I be more likely to go to? The 10,000 five star surgery. Even if it actually takes that guy less time to do it. How unfair. But my perceived likelihood of getting what I want is significantly higher. So it's actually the equal opposite of risk. Those are the things that we try and enhance in the offers. We try and have a very compelling dream outcome, try and make it very likely that they're going to succeed and give there's lots of elements that make someone feel like it's likely they'll succeed. On the bottom half of the equation, so it's a fraction, there's two on the top, two on the bottom,
Starting point is 01:19:57 you have time delay between when they buy and when they get. So if someone were able to click a button on a website and immediately look at their stomach and have a six-pack, that would be incredibly valuable, right? On the flip side, if it takes them two years in order to get that, it's significantly less valuable. And so for that same reason, you have to arm wrestle someone to get them to buy a personal training package. You have to spend an hour and a half to get them to buy a 20-pack of training sessions. Whereas women walk into the doctor's office to do liposuction and drop 20 times that amount of money because the time delay is nothing. You get on the table, you wake up and you're thin, right? Then the last variable is effort and sacrifice,
Starting point is 01:20:37 which is two sides of the same coin. So effort are the things that you have to start doing that you don't want to do as a result of this purchase. Waking up early, getting sore, like in the workout example, eating foods you hate. On the flip side, the sacrifice are the things that you have to give up that you don't want to give up as a result of this purchase. And so that might be sleeping in, eating the foods you enjoy, margarita Mondays, whatever. And so when we look at these variables, each of them has an evil twin, right? So you've got perceived lack of achievement, which is the, right? So you've got perceived like of achievement, which is the positive, and then you've got risk, which is the negative.
Starting point is 01:21:07 You've got time delay, which is the negative version. You've got speed, which is the positive version. You've got effort and sacrifice, and you've got ease, right? And so when we're trying to make an offer, we try and think through each of these elements of value and think, how can we maximize the upside, make it super, super likely they're going to hit it, paint the vision that they have it, and then on the bottom side, minimize the time delay between when they buy and when they get and how much they have to do. Because in a perfect world, the moment someone says, I want that thing, that beautiful dream outcome, they'd be virtually guaranteed they would get it. It would happen immediately and it would be effortless. And I think that is the perfect
Starting point is 01:21:39 ideal that we look at in terms of value. And as entrepreneurs, we innovate our way to just keep trying to chisel towards that perfect ideal outcome that we'll never actually get to. The other variables are like scarcity. If I have one Gatorade bottle left on planet Earth, it's significantly more valuable. I didn't change anything about the bottle itself, but it's significantly more valuable than if there's unlimited Gatorades, right? Urgency is if Gatorade, no matter how many Gatorades there were on planet Earth, I'll give a different example. If JK Rowling decides that she's no longer going to sell Harry Potter digital copies ever again, as of tomorrow, there will be a lot of sales of the digital copy, even though there's unlimited units. Scarcity is a function of units.
Starting point is 01:22:16 Urgency is a function of time. And so scarcity and urgency add to the value by enhancing those other four variables. There's more, but like, those are the core things that we look at in terms of when we're trying to make an offer for a business. And so that becomes very relevant when we're trying to increase price for a business that we take on. So I'll give you an example. We had a PR company that we invested in. That was a generic PR company for like small business owners. And they had really high churn, but they had a really good sales engine. I was like, okay, there's something here.
Starting point is 01:22:49 I think we need a tweet. I just really like the founder. 85% of their customers were small business owners and churned out in three or four months. 15% of their customers bought the most expensive package and stayed forever. And I was like, hey, crazy idea. What if we only served these customers? And they were people who wanted to get fundraising. Very different than the traditional like dry cleaning store, plumber or whatever. And so we redid the entire business model around finding
Starting point is 01:23:17 only that niche. We only cold called, cold emailed people who were in that very narrow window. We're able to 10x our prices. And we got higher response rates to the emails than we did before because now we were targeting and speaking very specifically to an avatar. And now we can provide so much more value to that specific person. And so that's the, maybe if Caleb were to answer that from a business perspective, like solving that equation is probably the thing that I enjoy the most because it is how I feel like I've unlocked the most value in a business, which is like, what are all the, what are all the good things that this business has? What are all the things it can do? Okay. Is there a way that we can rearrange it for a specific customer that will
Starting point is 01:23:59 make significantly, that will make what we do significantly more valuable to them? And then that's what we try and repackage. And when we do that, that's oftentimes when we can, like with gym launch for me, I had the knowledge of how to help people lose weight, have the nutrition plans. I knew how to sell, I knew how to market, but it was only when I like rearranged the variables that I went from making a few million dollars a year in top line revenue and basically no profit to millions and millions and millions of dollars a year in top line and bottom line profit simply by rearranging the variables. And that was just so ingrained in me that from that point going forward, I was like, I just have to make things that are so good that people will
Starting point is 01:24:37 feel stupid saying no. And if we can't get enough people to say yes, we need to make the offer better. And to me, that's been like the single thing that it affects all aspects of the business. It's the highest leverage thing I think you can do in the business, which is why it was the first book. Because answering the question, what do I sell, is the first book. The second book, Leads, is to whom do I sell it? I got to get Leads, right? And that's the second book. But that affects pricing. It affects profit. It affects marketing. It affects sales. It affects delivery. Like getting the offer affects everything. And it's one of the hardest things to change because it affects everything, but it also has the most ability to unlock incredible wealth or value in a business.
Starting point is 01:25:13 And the concept there is incredibly transferable. When you were going through the equation, it sounded in some parts similar to an equation we used to have for competitions when we were trying to get people to sign up to competitions. The idea, it was an equation where on one end little investment so just click here and you're entered high perception that um you have a chance of winning so if there's 10 prizes and you can see there's 10 entrants your brain goes okay all i had to do was click and then um in the competition aspect we thought a lot about credibility because that's a big factor
Starting point is 01:25:45 in competitions like do i think anyone's gonna win and do i trust these people to even give out a prize um and it's even the same thing and it's even the same thing in content when you're thinking about a title for your youtube videos five minute six pack abs yeah yeah it's a fantastic equation a little investment high potential reward apparently um and that's also you know there's even another thing which i've thought about which i've not been able to necessarily explain which is why people are more likely to click on things i guess it's ease when it says things like five steps to finding love versus like how to find love five steps i guess it's that ease point feels more accessible just five steps yeah perceived like an achievement like what's my risk of not achieving if there's five steps that feels easier
Starting point is 01:26:36 than just how to maybe when you um when you think about where you are in your journey as an entrepreneur, and you think about it maybe as like steps, how far are you at that staircase? Would you not know? I felt like that was going to be the question that you were going to ask. And I was thinking, I feel like every entrepreneur feels like they're just getting started. Like you talk to guys in their 70ies, they're like, I'm just getting started. You know? Um, I mean, I, I'm about to cross a decade of being, I am right.
Starting point is 01:27:11 Just at, at the decade point for me from the first business I started to now. Um, so I feel like I've got a few seasons left, you know, if I can keep living, uh, which I'd be stoked about if I can. Um, let me ask a different question. Caleb in the corner who works for you, he's your creative director. If Caleb said to me, you know, Caleb said to you, he said, Alex, I want to be a millionaire. Yeah. What would you say to him? What advice would you give to him? He says, listen, I've heard you doing all these podcasts, you're running around. I've been filming the camera but i've been filming i've been listening yeah and this millionaire stuff this sounds amazing yeah so what advice how old are you caleb 29 what advice would you give to 29 year old caleb if
Starting point is 01:27:54 he said to you alex how do what how do you knowing me how do you think i become a millionaire so there's a lot of ways to do it it just depends on which way you want to go so say first off you can stay at acquisition.com that'll probably happen on a long enough time horizon just because we're going to get really big. We're already pretty big and we're just getting started. So I genuinely believe that and that's 100% my goal is that every single person that we have becomes very, very wealthy because I'm going to die
Starting point is 01:28:21 and it's not going to matter anyways. And if everybody else can make some too, great. So that is a path. Another path is he peels off and goes on his own and starts a business of some sort. And so it depends on whether he wants to make the business itself what his core skill is, which would be like media and maybe services around media,
Starting point is 01:28:38 or using the skill that he has of media in an opportunity and gets two or three other people to maybe co-found it with who have other complimentary skills. And then he just runs that division or portion of the business within the larger context. And that's like a classic question of like, I'm really good at making wallets. Like, what do I do? It's like, well, you can continue to make them. And then when you can't make as many as you have demand, because you're so good at it, you can either raise the price and just continue to keep raising the prices until eventually become Versace of, of, of wallets. And you make tons of profit, but you don't have tons of units and
Starting point is 01:29:13 that's okay. And you're a luxury brand, or you put on the, put on the business owner hat and you say, okay, how do I mechanize the wallet building process? And I become more businessy. And so I think it's like, do I want to be the artist or do I want to be the entrepreneur? Both of them are fine. It depends which one you feel like you're more naturally inclined to or have a higher likelihood of success doing. I like the game of business. I've played lots of different games in terms of industries. Like I like the game overall. I don't feel like I have a particular art. Like I don't think I'm really good at any aspect of business. I feel like I've been decent enough to not make one of them the constraint. Like I'm not a great copywriter, but I'm good enough that that's not
Starting point is 01:29:49 going to be the limiter. Like I'm good enough, like I'm good enough at hiring that I can make sure that that's not the limiting factor. Right. And so that's kind of how I think about it in terms of business growth overall. And so it'd be the same thing with Caleb is like, we have to identify what the constraint of the system is and then deconstrain it. When you say talent stacking, I've heard you say that a few times. What do you mean by that? So this is one of my favorite topics. Many skills like one plus one equals five when you put them together. So let's say you have somebody who's really good at math in the beginning. That as a skill, not super monetizable, right? Okay, well, then you learn bookkeeping.
Starting point is 01:30:27 Okay, well, now you had a proclivity for math, but you learned something that has value in the business world. Okay, then you learn to get your CPA, and now you become an accountant. Okay, more valuable. Then you start studying around tax law and insurance, and you're like, oh, significantly more valuable. Then you learn how to how capital markets work and how debt markets work. Right. And and you understand how mergers and
Starting point is 01:30:49 acquisitions work. And all of a sudden you're a CFO and then you learn how to sell and promote a little bit. And all of a sudden now you're a rainmaker. And so you still needed to be good at math. But when you stack these other skills on top of it, the original math skill becomes significantly more valuable when you have these skills on top. it, the original math skill becomes significantly more valuable when you have these skills on top. But each one kind of requires the one before, which is why one of the things I hate about kind of the entrepreneur world a little bit is like, they'll learn something new and then poo-poo the thing before. It's like, I'm not upset at the teacher who taught me arithmetic because I learned algebra. One was necessary for the next. And so
Starting point is 01:31:23 as entrepreneurs, a lot of times it takes, I think the self-awareness to say like, where am I at on my skill stacking adventure? Right. And each skill, every skill you add to your skill tool belt makes the rest of your skills more valuable, which is why I think it's so cool, which is why I'm such a big advocate for education overall. And that's, I mean, mission of acquisition.com, make business accessible to everyone. That's why we put all this free stuff out there. It's like, if we can give people enough skills,
Starting point is 01:31:51 they'll be able to stack them on their own and then just achieve whatever they want in a totally different way, if you'll allow me to go there. It's like, you look at Jay-Z, right? Maybe he was somebody who naturally had rhythm, right? And so then all of a sudden he learned how to rap. Okay, took his rhythm, put in a rap.
Starting point is 01:32:04 Okay, and then he made his first CD. Okay, a sudden he learned how to rap. OK. Took his rhythm, put in a rap. OK. And then he made his first CD. OK. And then he learned how to promote. Oh, significantly more valuable. And then he learned how to make a label. And then he learned how to recruit other artists. And so he still needed to learn how to know how to promote the other artists. If he didn't know how to promote at all, he wouldn't be able to do it. But once he had the label, he got significantly more leverage on the skill of promotion. And he could recognize people because of his skill in rapping and rhythm. And so like each of these skills stacks on top. And then eventually he pinnacled into Beyonce as his top skill. I'm just kidding. You're like, where is he going? But no, but like that's the idea. So like, and that's why I'm just like learn the skill find the next
Starting point is 01:32:45 skill and and the nice thing is that it doesn't even matter how disparate the skills are like if jay-z is really good at math and understands capital markets and understands the label those combine to into another cool melange right a little french word like mix of skills that's like unique to jay-z and the longer you play the game the more skills you get and the more unique your mix of skills is and that to me is like the coolest part about business and just like education in general i i stumbled across a bit of a similar but maybe adjacent idea um in my career where when i learned when my company went public on a stock exchange in Europe, I then learned from an investment bank when we were having the meetings with the banks, we went on this roadshow, met 20 different investment banks, we were considering an IPO in another country. They told me that our business
Starting point is 01:33:37 would be worth four times more if it was just on a different stock market. If you move it to the NASDAQ, the exact same business would be worth four times more, which meant that my net worth would be forexed just by taking the exact same business and moving it to a different stock exchange. And I thought about that a couple of years later when I was thinking about the skill set that I had acquired over my career, which was this skill set of marketing and social media and entrepreneurship. And I was thinking, you have to not just have the skill, but know what market to apply it to. And what ended up happening,
Starting point is 01:34:11 I've never told this story before, but I looked for an industry where my skillset was in least supply but highest demand and return the greatest. And it turned out that industry, in terms of social highest demand and return the greatest and it turned out that industry in terms of social media marketing and storytelling i felt was most in demand and would return the greatest value for companies that were about to ipo because essentially when you're going to ipo if you have a good story it can swing your valuation by hundreds of millions. Or in the case of the first company I worked with,
Starting point is 01:34:48 when their IPO listed at 3 billion, billions. And so my skillset of social media and marketing, I could do what with it? I could go help a local gym and get paid a thousand bucks. Or I could go help a company that was in the lead up to an IPO. That was where I can potentially add hundreds of millions in value and take 7 million as part of an equity deal.
Starting point is 01:35:05 So upon leaving my first company, the equity arrangement that I had was valued somewhere between four, I'm going to say between, it depends because the share price fluctuated. But I think on the day of the IPO, the equity that I got for the nine to 12 months work that I'd done was worth in the region
Starting point is 01:35:22 of seven to $8 million. Nine months work yeah basically freelance yeah you know same skill stack but applied to an industry that would would pay me more for the same skills um and so I thought a lot about that and that's ultimately why we started our company which is now called flight story we have a um probably the time of airing this about a hundred people we started the the company about a year and a half ago. Oh, crazy. And that's basically that. It's applying the skillset we have
Starting point is 01:35:48 to industries that need it. And we started out in the IPO market, did a little bit of work in this biotech market. And now we've kind of broadened out. But people don't think about that a lot. You're like, my skillset, where is it in highest demand and can pay the most? A hundred percent.
Starting point is 01:36:03 I thoroughly agree with everything you just said i also think that that's a skill i wish someone just said it to me like oh yeah totally and that's like information to me it's like the most like uh you know the biggest debt one of the things i um i love saying this but like the biggest debt all of us pay is ignorance. And so I heard this close at this pitch years ago. And this guy got on stage and he was like, hey, ma'am, she was like, how much do you make? She was like $50,000. So he wrote $50,000 on the whiteboard. And then he wrote a million dollars on top of the $50,000.
Starting point is 01:36:38 And he subtracted it and said $950,000. He said, you pay life $9 fifty thousand dollars every single year for not knowing how to make a million dollars a year and it was a crazy concept he was using it to close the audience but i like the most expensive thing that all of us are paying for is the information that we don't know and that's like both frightening and also incredibly exciting because like fish in the best ponds right like a good fisherman knows where to fish and everybody can put a hook and a thing and stick it over the water. But like the best fishermen know where and when, et cetera. And that's exactly the story that you said is like, I had the hook and I had the,
Starting point is 01:37:14 the reel and all that stuff. But like, I went to where the best, where the best fishing was. And like, to me, that skill, same work, same amount of time, same rod or zeros. One of the things in the first book is like you want to like sell better customers so if you want to sell better customers yeah like this it's the exact same thing you just said which is like if i were to do cro work so conversion rate optimization for a website that's e-commerce and i work for a store that's doing a million dollars a year and i say cool i'm able to increase your conversion rate by 20 okay cool so now that's doing a million dollars a year and I say, cool, I'm able to increase your conversion intercept by 20%. Okay, cool. So now that's doing $1.2 million a year. I made $200,000 in value and maybe I can get 10% of that. I get 20 grand. Okay, cool. I do the same work to a business doing $100
Starting point is 01:37:55 million a year. I make them $20 million from my 20% bump and I get 10% of that and I make $2 million. $20,000, $2 million, 100x. Same work, to your point. And to me, that's skill. Like, to know that simple fact. Like, I had this tweet that went super viral, which was, solve rich people problems, they pay better. A lot of controversy around that. But it's true.
Starting point is 01:38:22 And so, find the people. and a different way of saying it is find the people who value what you have the most and i'm sure you've heard this have you heard the story of the the father and the son with the car no okay so maybe i have fun okay no it's good it's good so there's there's a father who gifts his son an old beat-up car. And he says, hey, I don't know if it drives or not, but you can take it down to the dealership down the street, see if you can trade it and get some money. He's like, okay. So he goes down the street, goes to the dealership.
Starting point is 01:38:55 They say, we'll give you $1,000 for it. And he hears him out, comes back home. He's like, dad, they said give me $1,000. He's like, okay. He's like, go to the impound yard where they break know break the cars up just for metal he's like see what they'll give you goes there and uh the guy's like ah i don't know this might be 500 bucks of metal kid like you know comes back home he's like dad you know he said it was gonna be 500 dollars he's like okay he's like hey go down the street to that uh that antique uh dealership see if they've
Starting point is 01:39:23 got anything that use car lot. He's like, okay. So he goes down there, talks to the guy, comes back home super excited. He's like, dad, you won't believe it. He's like, this is a historic car. There's only like 10 of them left. He's like, it's worth $100,000. And so the father smiles and he's like,
Starting point is 01:39:40 and the lesson I want you to know is that it's not necessarily who you are, but the people that value you the most. And so you can talk to different people and go to the people who value you. And I love that story because it's a huge business story in terms of like sell where the fish are, where the big fish are. Like if you're going to go hook fish, go to go where the whales are. It takes the same work. But a lot of it's just belief.
Starting point is 01:40:03 People don't think it's possible. And so a lot of times you have to just keep leveling up and you sell your first ten thousand dollar thing you sell your first hundred thousand dollar thing sell your first multi-million dollar package you realize that's the exact same thing it's just so maybe if i'm list if anybody's listening right now it is the same thing it's the exact same thing and sometimes it's easier it's normally easier like you know you've seen that meme that says like uh so what exactly am i going to be getting for this 50 thing right and then it's like uh 50 000 clients like wire sent yesterday like what else do you need like it's and that's totally true um but i think there's
Starting point is 01:40:37 a skill in understanding where to fish certainly a skill um information it's information it's even knowing that there was another lake over there in part and and that's why like listening to conversations like this is so valuable for people because it lifts a curtain and you go what the fuck you guys were behind here the whole time partying that's what my business life has been like it's like a gradually like i think i heard kevin hart describe on joe rogan one time where he said there's this other room yeah where these people are playing this other set of money games yeah and then when you get in that room you get you're almost pissed off that nobody told you this room existed but then there's another door yeah and then you get through there maybe a couple of years later and you find these other people these fucking billionaires that are playing another set of games and you're going what
Starting point is 01:41:21 and they're chilling yeah they're just smoking cigars they're not even doing any hard work and you go tell me the games that you guys have been playing in here yeah and then again the frustration is and that's kind of what i feel like in my business life it's been like where at the jump i'm charging i don't know i remember my first we found our first deck from 2014 charging i remember the package we had gold silver and bronze it was like you know like 200 package for like support and then 500 and then the gold package where we threw everything in for a thousand dollars and i remember one of my first clients um accepting that and then i think today like the only difference okay there's skills that have increased but information is the big
Starting point is 01:41:59 thing knowing how to do it you know um when you think about curtains that have lifted, that have really shifted the games you play from a value money perspective, like where someone's turned the lights on you, you go, fuck, of course. Is there anything else that comes to mind? Like big macro games. Yeah.
Starting point is 01:42:21 I think a big, you know, when I, the big, I will answer it with the stair steps of how each order of magnitude change in my income. So when I went from being an employee to self-employed, I went from making four figures a month to five figures a month. And that was for me, just like, I am now in control. The level above that was I started having other people who worked for me. I didn't even know that was possible. Sounds crazy. But like, I was like, you can hire people.
Starting point is 01:42:46 Cause my, my members of my gym were like, you know, other people can work here. I'm like cleaning the floor and doing the marketing and teaching the class. They're like, I was like, didn't think about that.
Starting point is 01:42:54 Good call. Right. And then went to six figures a month. Right. And then from there, stayed there, did the turnaround business, still had the same organizational structure,
Starting point is 01:43:03 had another degree of leverage. And so the next degree of leverage was that I started licensing. So it was digital, right? So the cost of goods was basically nothing. And then that's when things started skyrocketing. That got me to seven figures a month. And then eight figures a month was using leverage through capital, which is where we're at now. And I would imagine that nine figures a month will probably be some level of technology or more media on my side. But all of these things are about leverage. And so this is like one of my favorite topics in the whole world. But we define leverage as the difference between what you put in and what you get out. So if you have a lot of leverage, but a little bit in, you get a lot out. If you have no leverage or low leverage, you put a lot in, you get a little bit out. And a lot of
Starting point is 01:43:41 times people who are listening to this and are not making as much money as they want, they're putting lots of input in and not getting a lot out. They have low leverage opportunities. And so understanding how to get more for what you put in is the game overall. And so the first level that I ascribed was labor. It's just work. First, I was working for someone else, then I worked for myself, then I got other people to work for me. First level, each of those levels was more leverage. Above that, I had media, which is the thing that I was licensing out. So another degree of leverage. I made it once and I could license it out infinity. On top of that, I have capital. I can take capital. I don't have to sacrifice time
Starting point is 01:44:16 in order to get something for it. So it's high input output. Above that would be some sort of technology. You build the code once, in theory, obviously, you continue to improve the code, but theoretically, you build the thing once and then a million people can use it. And so you want to stack as many types of leverage as you can, and as much of them as you can, because like Joe Rogan also has a show, and somebody else has a podcast. They both technically are using media as their vehicle for leverage, but he has significantly more of it. So it's not just like, I'm going to use all these, right? Yes, but it's also how much and to what degree. But like Facebook had other people's money.
Starting point is 01:44:51 He used media, had other people's work, max leverage. Amazon, same thing, right? They used every element of leverage and they maxed all of them out. And that's at least the curtain. And Naval talks about this, if you're familiar with Naval Ravikant.
Starting point is 01:45:05 He talks about these things as the elements of leverage or four types of leverage. And understanding that, for me, has kind of been a blueprint for wealth overall. And then capital, there's degrees of capital, right? Like first you can get friends and family to give you money. Then you can get institutional money. And then you can get public money, right you saw like the IPO money, like the fact that the NASDAQ was 4x
Starting point is 01:45:29 the Dusseldorf exchange. Is that where it was? There's just significantly more capital in that market. And so same work, more zeros. And so I love this topic because I think that that's fundamentally like the people who move faster in life don't actually move faster they get more for every step are you happy i'm stoked max stoked you know i've not asked this question for a long time but i thought i'd ask it because it's kind of similar to what we've um been talking about today but if um if happiness was like a list of ingredients and it was a recipe, is there anything missing from your recipe that would make you even more happy? And sometimes that recipe is about balancing the ingredients. You need two eggs and
Starting point is 01:46:16 100 eggs. Yeah. One cup of flour. Yeah. For me, it's always been about autonomy. I just be able, I want to, I want to be able to do what I find interesting. And that's been the core of it. And what I do will change, but the core of having the freedom hasn't fundamentally changed in any way. And so I would say that I'm the same level of contentedness as I was last year. But I find engagement in what I do. And that's... I'll give you my definition of happiness, which is doing what you like to do with people you like and doing that as much as you possibly can.
Starting point is 01:47:01 And that's my simple definition. Interesting. out as much as you possibly can and that's my simple definition interesting i've tried to i've tried to figure that out that like professional like i guess it's not even a professional thing but i've tried to figure out and summarize that's a wonderful summary the place i've gotten to is if you're surrounded by people you love you're doing something that challenges you which i think is an interesting one you've kind of encapsulated it just by saying things you like but yeah that challenges you gives you a sense of forward motion and progress um towards a meaningful goal and that's a subjective thing could be raising a kid or making a million dollars whatever i think that's kind of what i call it my icka guy if i find if i'm in that state and it's a state um i think i'm
Starting point is 01:47:43 happy we have a closing tradition on this podcast where the last guest asks a question for the next I find if I'm in that state and it's a state, I think I'm happy. We have a closing tradition on this podcast where the last guest asks a question for the next guest. Without knowing who they're going to be asking it to. I'm terrified. Why does everyone get so scared when I do this? Aren't my questions scary? Someone's going to try and stick the neck. Like,
Starting point is 01:48:04 okay, I'm going to think of it. What's going to get, my question's scary like everyone someone's gonna like try and stick the neck like okay i'm gonna think of it what's gonna get we have these um conversation cards where we've taken all the questions written in this book and we've made them into cards so people can play at home um i'm actually gonna slide them over to you and just ask you to pick one conversation card okay um i've picked a couple there that i think are stitch-ups. I'm going to go from the middle. Okay. Let's see what else we got here. And the question is, what are the failures you cherish the most?
Starting point is 01:48:34 I'm going to give two. I am very grateful that I hated the job that I had because I think that I am the type of person, because of how hard it was for me to quit, that if I had liked a job enough, I don't think I would have left and I think I would have gone to the business school and done the next thing like if I had had a job worked for people whatever it was that I enjoyed enough just enough I might not be where I am now and I think that I cherish the fact that it was so miserable that it got me to change like that that that job changed my life from a like soul perspective um going through what i did with leila i cherish those
Starting point is 01:49:18 times because a lot of people live worst case scenario years into their marriage, years into the relationship. And then they kind of like see what the other person is made of. I got to do that before I married the person. And so there haven't been any surprises since then. And it's something that's like shared misery to a certain degree, but like spiritual strength or spiritual, whatever you want to call it.
Starting point is 01:49:44 Um, I know she's got my back spiritual, whatever you want to call it. Um, I know she's got my back and there's an element to that story that I didn't tell. But when we really needed money at one point, I flew Layla out to do this launch. I couldn't go with her. And I actually, I don't want to say broke up with her, but I was like, I can't do this right now. And so for 28 days, we were not together. And most girls, people would probably have been like, screw this guy. But instead, Layla set the all-time record for a launch that still hasn't been broken. and when she came back i was like she stood tall when everything in my life was crumbling around me and she like made it happen and i knew that wherever i wanted to go i needed someone like that with me and so i cherish the failures that of that entire season because there were many
Starting point is 01:50:41 because i wouldn't know what i have today if i hadn't been through those tests with her then that's beautiful we have a another question which is the question that people leave in the book i thought i just nailed it i thought that was it this is the new tradition i'm talking about the old tradition one last question alex but you did nail that so i'll be honest you stuck that landing um when do you feel the most emotionally connected to yourself literally my like heartbeat thought was when i'm working like the first heartbeat thought and then like if i had to be really specific when i'm in the throes of writing um i had a writing scholarship coming out of high school
Starting point is 01:51:24 i was the vice editor of the newspaper I was the editor-in-chief of the literary magazine when I was in high school. I've enjoyed writing it's one of those things that for me like You said like challenge Like writing is a thing is a monster that only gets stronger and stronger and you get better and better at writing and you see The flaws in your writing the better you get at writing. And so it always feels like it matches, the difficulty matches my ability at all times.
Starting point is 01:51:53 And so it is the thing that I experience the greatest degree of flow in the most regularly. Makes a lot of sense. Answers a lot of questions that we talked about earlier on as well. Alex, thank you so much for your time and being here. It's been an incredibly diverse and enlightening and honest and vulnerable and inspiring and soul-filling conversation in so many respects.
Starting point is 01:52:18 And I know for sure you're just at the very start of your journey. I asked you about the staircase. I know that you've just got one foot on the first step and i think it's going to be incredible to watch um the next couple of seasons of your life because you're destined for incredible things there's absolutely no doubt in that so thank you alex appreciate your time i appreciate that thank you those kind words Thank you.

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