The Diary Of A CEO with Steven Bartlett - World Leading Psychologist: How To Detach From Overthinking & Anxiety: Dr Julie Smith
Episode Date: March 3, 2022Dr. Julie Smith is a clinical psychologist with over 3 million followers on Tiktok, as well as the author of the Sunday Times No. 1 bestseller Why Has Nobody Told Me This Before? Before she was famou...s, she practised therapy for over fifteen years with the NHS and the Ministry of Defence. Julie offers practical advice to her millions of followers on everything from how to lead a meaningful life, to how to cope and what to do if you find yourself mentally struggling, to how to find motivation. Julie has something for everyone. Her new book is not designed to be read in its entirety in one go, but instead is packed with applicable and real-world advice for a wide range of problems. The reader can digest as they need it. Julie has helped millions of people, and she dropped in to tell me about her plan to help millions more. Follow Julie: TikTok - https://www.tiktok.com/@drjuliesmith Julie’s book: https://www.amazon.co.uk/dp/0241529719/ref=cm_sw_r_awdo_V6BCCKNCQY8W6WBHK8W9 Follow me: https://beacons.ai/diaryofaceo
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Quick one. Just wanted to say a big thank you to three people very quickly. First people I want
to say thank you to is all of you that listen to the show. Never in my wildest dreams is all I can
say. Never in my wildest dreams did I think I'd start a podcast in my kitchen and that it would
expand all over the world as it has done. And we've now opened our first studio in America,
thanks to my very helpful team led by Jack on the production side of things. So thank you to Jack
and the team for building out the new American studio. And thirdly to to Amazon Music, who when they heard that we were expanding to the United
States, and I'd be recording a lot more over in the States, they put a massive billboard
in Times Square for the show. So thank you so much, Amazon Music. Thank you to our team. And
thank you to all of you that listened to the show. Let's continue. I can't stop now. I can't,
I can't stop doing this. Dr. Julie Smith, she's a clinical psychologist with more than 3 million followers.
How is she dealing with stress, pressure, burnout, overload?
We're subjected to these kind of ideals.
We're trying to do everything perfectly and it's impossible.
Those things that we end up doing habitually are the things that work instantly.
Going to the fridge or grabbing the wine or whatever it is. and actually the things that tend to work in the long term are hardest
in the moment like sitting with it and feeling it and using skills to get yourself through it.
I just love that therapy. It's great for looking at the patterns and the cycles that people
tend to feel stuck in in their relationship and it's incredible how life-changing that can be for
people. Without further ado I'm Stephen Bart, and this is The Diver CEO.
I hope nobody's listening,
but if you are, then please keep this to yourself.
Dr. Julie Smith,
I had some time to read as much as I could about your story.
And with a lot of my guests,
there's often tons
of backstory online about their personal lives, their upbringing, their childhood. That didn't
seem to be the case with you. And I think one of the things that from getting further and further
down the road with your story, I thought was really wonderful was typically when people are
successful and they reach the levels of success that you have in their disciplines.
We tend to want to point to some kind of anomalous childhood where something traumatic or really significant happened that shaped them and made them obsessive or
overly dedicated or passionate. Was that the case for you? What was your childhood like tell me yeah so uh no there are there's no um sort of
major trauma that that triggered my kind of mission to do any of this or even you know I had a few
questions recently about you know why I was even interested in psychology and and actually I've
always been fascinated by people by humans and and I read a lot as a child but actually everything I
read was about normal people in
normal life situations and sort of development of how people become who they are. And that's
always fascinated me. And actually, I started studying psychology because I found it really
interesting. You know, there was a new A-level available at my school, my college. And so I thought, well, that sounds okay.
That sounds great.
Let's try it.
And I was just fascinated by it.
And so I kind of went with that and went to university because everybody else was going.
And it seemed like that was what you do now.
And so psychology felt like, you know, an interesting thing to do.
I had no idea really what jobs could be at the end of it.
I just kept following my interests all the way along. And actually, when people ask me advice about, you know, careers and
finding your passion and all those things, that's the only advice I give people really is, you know,
follow your interests, do the thing that excites you or that inspires you. And you don't have to
have this, you know, epiphany moment that transforms your life and makes you passionate about doing what it is you're doing. If you
follow your interests, you're much more likely to end up somewhere in a job that you love.
Having done this podcast for quite some time now, it's almost a bit of a psychological,
I don't know. It's almost a bit of a psychological journey with each guest but it's
sometimes it also feels like therapy and I'm starting to learn more and more about humans
generally the more and more of them that I get to speak to especially because I'm I tend to be
speaking to people that are considered to be anomalies in your experience having understood
the nature of the human mind and how we think and how trauma and all of these things
and mood and decision making are all intertwined together what have you learned just more broadly
and generally about the nature of human beings and how and how we come to be the way that we are
I know that's a big question but it's one of the ones that I actually I'll tell you what I've
learned okay because then maybe that will give you a bit of an indication as to what I'm, what I'm referring to here. One of the things I thought before I started
doing this podcast and speaking to people a lot was I thought we were all just so fundamentally
different. And I thought that my job would be to find out all the ways that all these successful
people are different. But I think over time, I've actually learned the opposite. Fundamentally, humans are quite predictable in terms of how if
you poke it like this, typically, like X, Y or Z will happen. Yeah, I think there is a sense of
predictability, isn't there? And certainly, you would go with that in terms of the sort of work
that I do and working in therapy, there are certain patterns that can be predicted. And
that's where, you know, your models of therapy develop, because you can predict that if certain things are happening,
then it might develop into this pattern. And but actually, while there is predictability,
people will always surprise you as well. So, you know, even as I work with people one to one
in therapy, no two people are ever the same. And, and you can never assume
anything. Um, because you know, everybody has that unique story and the new unique set of
experiences that they've been through and their unique set of coping strategies and how they'll
then get through that. So, um, I think predictability to a degree but never assume anything because people
yeah people will surprise you and how did uh a clinical therapist like yourself and you know
what question I'm going to ask you to find their way onto TikTok you've got millions and millions
and millions of followers on there yeah it's not I mean we were saying before we started recording
TikTok is typically a place that you assume 16 year old kids to be dancing you don't assume
clinical psychologists to be giving mental health advice yeah absolutely and that's where you know
you talk about anomalies and stuff I guess I have um felt like I've been sort of swimming against
the tide in my um in my chosen career and the area that I work in in that it's usually a very private
um quiet kind of career choice you're working with individuals it's confidential you work with
one person at a time and and in in that sort of area of work actually very few people are even on
social media um because you have to protect your your own privacy and
confidentiality agreements and that kind of thing so to even put stuff on social media felt
quite scary for me because you know your thought is what my peers gonna think is this you know
what's this gonna cause for me but every time that I had someone else come in for therapy who found the educational aspect of it so helpful, I would go home and say to my husband,
why do people have to pay to come and see people like me to find out that bit of information about
how their mind works so they can deal with their anxiety better or so that they can, you know,
function in their relationship better? You know, there You know, there's a set of kind of knowledge there and skills
that are taught to people in therapy, but they're not therapy skills.
They're life skills, and people can use them every day.
I use them every day to help me get through everything life throws at me.
And I just felt that it was unfair that that knowledge should be kept
and hidden away in the therapy room.
So, you know, my husband being the person he is said, well, go on then, do it, you know, make it available and put something on YouTube or something like that.
And so we did. We kind of half-heartedly made a really rubbish YouTube video.
And then at that same time, he TikTok so he found the app someone recommended
to him he found it it was full of kind of fun dancing loads of really cool comedy and we were
sort of scrolling through it laughing instantly just you know falling down that rabbit hole of
scrolling and uh and he said well you know go on uh make something like for 60 seconds
see what information you can get into it I said well then no you can't
you can't cut it down to that you know small amount of time it'll be impossible um and I'll
probably get trolled out of there because no one is talking about that kind of stuff there were
young people expressing their distress on there and talking about their mental health from a
personal perspective but I couldn't find anyone who was kind of sharing education around it so um reluctantly you know got
persuaded and had a go and almost instantly um the response was just overwhelming people were
messaging saying they were checking in every day to see what the next video was or you know and
there's this real misconception as well that that all my followers on there must be this young group of people.
And, you know, a lot of the messages I get are from parents and even grandparents who are saying,
oh, this concept you explained was really, really useful.
I'm working through it with my daughter or my grandson.
And it's really helping.
Thanks so much.
You know, where's the next one coming from?
So I kind of felt like when we started, it was going to be this one-off thing like okay oh you know I should you know practice what I preach and have a go
and I assumed that we would kind of delete the delete the account and it never happened
um two years later here we are kind of three and a half million of us later so yeah I mean it
there was no kind of set game plan for it but it just felt like the right thing to do it,
to kind of put that information out there
and see if people were interested in it.
And it turns out people were quite hungry
for that kind of information.
You know, people wanted not only to talk about mental health,
but they wanted some evidence-based sort of quality tips
and knowledge that they knew were coming from,
I guess, a good place
a couple of questions there then so the first one is are you still seeing patients one-on-one
yeah so I still have a few I had to stop taking on anyone else new because I was sort of bombarded
with requests and you know writing the book and everything has taken up a huge amount of my time so um I've kept that really limited um but uh yeah I kind of still I still want to keep that going I'm just I'm in the
process of trying to work out how to manage that around doing such public things so yeah that's
going to be a real transformation for me because that's one of the things I've I've always sort of
contended with when people have asked me if I do like one-on-one coaching and stuff my deep my kind of default mindset is well
if I spend an hour I'd rather make a video that I think can reach millions of people than sit with
one person on their own yeah so I was wondering what your relationship was with that one-on-one
stuff yeah I mean in some ways I do miss some of the one-to-one stuff that I do or did do and
and so that's why I've kind of held on to some of it
um because you just cannot be being one-on-one with someone in a room and developing that depth
of relationship with someone where that therapy room becomes their sanctuary and you know that's
an incredible privilege that kind of work and I And I love it. But there is that,
there is that sense of, okay, I could sit in this room and, you know, work with one person at a time,
or I could make a video and share this idea with potentially a couple of million people,
which, you know, has become a real passion. And I recognize that it just didn't interest me the numbers and the
you know kind of business side of it just didn't really figure for me it was genuinely just the
feedback the messages and the emails you know I was going through them and and thought was
I can't stop now I can't I can't stop doing this if people are checking in every day to see what
the next video is or or asking for specific topics because they're genuinely
struggling with something. If I can help in some small way, then I really should.
So in terms of that feedback that you're getting from social media,
I've come to learn that it's not all great. As in, I'm not saying the feedback isn't all great but the
general like stress and pressure and expectation and constant constant feedback can be detrimental
in many ways as well talk to me about your relationship with having millions and millions
of people that can message you at any time letting you know whatever they're thinking and how you
process that yeah do you know it's been really tough for me actually because I I'm naturally
a very people following probably wouldn't believe this, I bounce around in my
videos, like anything, but I'm actually very introverted, shy person, you know, my ideal day
is kind of at home alone with a book, probably. And so, you know, the idea of being public,
and, and being seen by people was not a comfortable one. It's something that I
kind of endured for the cause, if you see what I mean, for the idea of, oh, this could help someone
who's in need. So that's something I've had to work through and do a lot of kind of practicing
what I preach, you know, being uncomfortable for the sake of something that I value or that I believe in. And, and yeah, I mean, I did a video on the mental filter,
this kind of thought bias that we all have. And use the example of, you know, with the kind of
comments and feedback and stuff like that, that you can have 100 positive comments, and you will
scroll through them to find the one that's not positive,
even if it's neutral, you know, or God forbid negative, because you're built to do that.
You're built to look for any signs that this is not okay or that it's all going to collapse and
everyone's going to hate you. And so actually doing the whole thing has, has made me practice what I preach because
I have to, because it's not an easy situation to be in is that you're vulnerable when you're
putting yourself online or, you know, as much as, as I do when you're putting yourself out there.
It's a vulnerable place to be. And, and a lot of people look on and think it's easy and um and it's it's really not no I
have a newfound respect for everyone who kind of you know is brave enough to do that what you're
describing there that scrolling through comments looking for the bad one is something I think we
can all relate to because I will get 99.9% like great comments and then it'll be as you say the
one that's either that's critical or
that feels personal it's if someone's like criticizing something that i've like done
i don't really care it's when it's when they are criticizing who i am i think i find it hardest
and that's why i wanted to understand why that was and i started doing some reading and some
writing about this topic and understanding the nature if we go back in our like in our history
as humans of rejection
and what that used to mean when I was a human the idea of being like dispatched like kicked out of
my tribe yeah and the threat that that would put me under if I was removed from my tribe and this
idea of rejection and really like a lot of rejection this is kind of what I came to came
to the conclusion of when someone says something like that it's almost like for me it feels like a a threat of rejection a threat of being expelled from the from the you know from
the tribe or whatever um obviously not obviously that is not the truth but deep within me somewhere
that desire to fit in and be accepted by the tribe is still there so having millions of people being
able to give me feedback and some of them seemingly
rejecting me from the tribe or saying that I don't fit or whatever is difficult. Is that like,
that's a lot of words, but does that make any sense? Yeah, because the feeling comes before
the rational thought about it. So, you know, your body has that reaction before you're able to
consider that, you know, this isn't your only community or this isn't
your family or people that are sort of you're dependent on and that kind of thing. So I think
the feeling will always be there. And it's always difficult, isn't it? But then you can override
that with what comes next. So it's all it's not about never having that feeling. And I hate it
when people kind of say online, you know, just to stop caring what everybody
thinks.
And that is impossible because you're built to care what people think of you.
And you probably wouldn't function in a society that well if you didn't care what anybody
thought of you.
It's about how you then manage it.
So when those thoughts come along about, you know, a negative comment, it's what do you
do next with what comes
up? So yeah, it's really about how you kind of respond to the thoughts that come up after.
And is it, in those moments of rejection, is it really like the story we tell ourselves about
what that rejection means to us? I'm thinking now more broadly about romantic rejection.
I'm dating someone, she says, you're dumped. Like the harm surely
isn't in the separation. Surely for me, it's always felt like, oh, well, I got to the point
where I realised that it was more Steve's subconscious brain is telling himself he's a
scumbag and not beautiful and not smart because of this rejection. Is that really where the harm
is done? Like that self-inflicted self-story? Yeah. So, I mean, rejection is difficult for
everybody, isn't it? But certainly
if rejection taps into what we call a kind of core belief. So if someone grew up with
a core belief around being unlovable, for example, because maybe their parents were inconsistent in
their care, for example. So they, you know, and you don't think about these beliefs consciously
all the time, you know, they're not at the forefront of your thought processes, but they will influence how you feel and they'll influence how you behave and the
choices that you make. So what happens is when we have a core belief that is a sort of damaging one
or detrimental one, we develop sort of rules for living around that, that help us to keep it at
bay. So it might be, you know, if I can just be the perfect
business owner and the perfect boyfriend and the perfect dad, then no one will reject me and
everything will be okay. And so you set yourself these rules for living that at some point,
inevitably, you break or there's signs that you're not gonna be able to keep up with them.
And what that does is when there's signs that you're not going to keep up with those rules for living, you then, it kind of triggers that
core belief to come to the forefront. And that's when you get that rush of kind of psychological
distress, because it's a distressing thing to believe about yourself. And so that's when it
can cause people real problems when that sort of damaging core belief is being triggered on a
regular basis, for example, maybe because it's a turbulent relationship or whatever the situation is. And that's when you
can work not only on the present stuff, but on the core beliefs and looking at how those are
playing out in relationships. And how do you get to the heart of understanding what your core
beliefs are? Because I went through life and I think I got to about 24 years old without being in a relationship and when I asked myself what my
core beliefs were as it relates to relationships I realized that they were heavily shaped by
watching my parents like toxic relationship and this belief that relationships were prison
I because my I thought my dad was in prison for my entire childhood that's what I thought I thought
he was trapped in prison because he was in a for my entire childhood. That's what I thought. I thought he was trapped in prison
because he was in a relationship with my mother
because they were very argumentative, shall we say.
So it wasn't until I was 24,
and I think because of journaling and writing
and really this podcast,
that I was able to realise that I even thought that.
And I was having this like avoidant behavioural pattern
where the minute I would pursue someone romantically
and the minute they would accept my advances, I would run for the hills and try and dissuade them out of being in
a relationship with me. And I had no idea that core belief was in the back of my control centre
of my mind. Yeah, absolutely. And there's a really fascinating therapy called CAT therapy,
actually. So it's Cognitive Analytic Therapy, just CAT for short. But that's just a fascinating therapy where it looks at the relationships that you have when you're younger.
So when you're growing up with parents or siblings or family.
And in those relationships, you learn how to behave in the world, right?
You learn about, you know, who I am, what to expect from other people and what to expect from the world at large. And then you develop kind of survival strategies or coping strategies in, for example, in a difficult
relationship like that. You learn how to cope with that and you have these kind of safety behaviors.
And as you grow up, you're in a different situation, right? You're not dependent on
parents and stuff like that. But those survival strategies, all those safety
behaviors continue, and they get played out in your adult relationships. And I just love that
therapy. It's great for looking at the patterns and the cycles that people tend to feel stuck in,
in their relationships, and how that reflects those early life experiences that are essentially
outdated coping strategies.
But it's really difficult. You know, if something's been a lifetime of habit, you can't just break
that by telling yourself to do that. So it takes time and it takes practice. And you literally kind
of map out the cycle so that you learn to sort of acknowledge it in hindsight, first of all. So you
say, OK, last week that happened and that happened. And yeah, I went around the cycle. And then eventually you've done that enough that you start to recognize it
when you're in it. So as you're about to do something, you think, hang on a minute, I know
what this, this is predictable. I know what I'm doing. And in that moment, you then get this
chance. This is a beauty of kind of awareness is you then get this chance to choose whether you go
with it. And sometimes you will, and you'll go around the cycle again.
And sometimes you'll do this other thing
that you've already worked out you need to do
and you break the cycle
and then you get the benefits of that.
And so it's this really kind of long process
of sometimes going around the cycle again
and then sometimes breaking it
and finding this new life that you can create
in your relationships and stuff like that.
So, and it's incredible how life-changing that can be for people if someone can't afford to go to
cat therapy or whatever is there is there a way at home or within their own life that they can
sort of achieve the same outcome I think um I don't think it's a replacement for it, but I think definitely things like journaling and
reflecting on experiences and trying to look at patterns of behavior. So, you know, I always find
that, I don't know, when I'm with my boyfriend, we argue about this after I do this. And then you
can literally sort of work it out on paper, just writing things down. What happened? Then what
happened next? Then what happened next? How did I feel? How do I think they felt? How did then
I feel when they said that? And you're really kind of just going through it.
But keep doing that, you know, just doing it once won't necessarily open up everything.
But when you keep doing it, you can work out patterns and the themes. And then when you start
to get, you know, a sort of knowledge of that cycle, you can then,
you know, begin to look at what's different. But sometimes it's really difficult to
just know how to break the cycle. Sometimes that's a really difficult part of therapy for people is
working out, well, where can you break that cycle? Where, where can you exit and do something
different? And what is that different thing? Because if you knew, right, you would just do it.
So it's not easy and I think
you know maybe it's maybe that's another book to write isn't it it's talking about that relationship
stuff because it's so important to people and and you know sometimes having good friendships and
people that you trust to talk through these things with can help to give you that other perspective
you know kind of fact checking some of your own because you when you're in it it's so hard to see the wood for the trees isn't it you're kind of it's so
much easier once you've got stuff down on paper and you're kind of looking at you've got that
bird's eye view and that's really the process of therapy so if you can recreate any aspects of that
with a really trusted friend or loved one then that could be helpful I don't think it's a
replacement for therapy and the model and the training, but it's certainly something. When you grow a big platform very quickly,
there's a lot of other sort of, I guess, psychological things to contend with. One
of them is imposter syndrome. Yeah. One of them is the claim, which will be leveled at you,
I'm sure that you got lucky. How do you deal and contend with all of these thoughts?
I'd say lucky is pretty hard work, isn't it?
You probably know that.
Yeah, and, you know, there's an element of that.
I think, you know, there was probably a timing thing for me
in that, you know, this huge pandemic started
and lots of people were at home tapping into new social media platforms
they hadn't before.
I think it's been uncomfortable all the way along.
I think because it's been new and I've been it's very public and that's way out of my comfort zone
you know I hadn't um I'd been in such a kind of small but I live in a small town I had a small
you know one man band private practice just me and the whole reason for that was so that I could
balance it around my children and be the mum I want to be. It was all very kind of organic. And,
and suddenly this, this thing started to happen and become a bit of a roller coaster.
How does it feel to know that the more successful you become at what you do,
the more public you're going to become to the point where you might be in the Daily Mail every week?
And, and do you know what, I've had quite a few moments.
I'm not even really told you on this,
but I've had quite a few moments along the way
where I've really, really questioned,
do I even want this?
And I kind of told myself that as soon as all that feedback,
nice feedback from genuine people who were saying,
thank you so much, you know, what's next?
I was kind of waiting for that to
stop so that I could stop. Because it's really not been easy. You know, I've been, I've got three
small children, and it's really, really important to me to be present for them. So I wanted to
keep it as balanced as I could, which has been nearly impossible. So I was getting up at like
five in the morning to make videos for TikTok in the dark before my kids got up and stuff like that
and it's not been you know it's not been an easy ride and so it's kind of you know it's been
hard work and I think I kept going because I felt like it was temporary I felt like at some point
everyone's just gonna think yeah this is boring now and and we'll stop um and we would have helped
a few people and that'll be great I mean maybe you
could advise me on that well no I'm asking you because I'm literally going through the same
thing which is this realization that I've had more recently especially with the success of the
podcast than joining Dragon's Den that um and then like there was there was a like a really critical
piece written about me the other day and it's like totally baseless but it says it basically
implies that my last company was like Guantanamo Bay or something.
And I was thinking,
this is going to only continue
to get more and more and more.
And I'm going to have to contend
with more and more noise
as I become more successful at the thing I love doing.
So what do you do?
Do you stop?
And I do feel like a sense of mission and cause
with what I do as well.
So do I stop that? Which feels in in some degree a little bit selfish maybe and just focus on like making
my life very private I can go to Bali and buy a big mansion and just chill yeah or do I carry on
doing what I'm doing and realize that an unavoidable consequence of it is I have to log online every
day or I have to you know open my emails every
day and just see so much noise yeah which which is difficult because as you say I want to have
a relationship and I noticed specifically this weekend when I was like speaking to lawyers and
doing all this stuff because of this article or whatever that I hadn't spoken to my girlfriend
and I'm like the thing that actually matters the most to me the person that provides me with the
most like stability and love is the thing as you said that the most to me, the person that provides me with the most like stability and love
is the thing, as you said, the most important thing,
you say it in your book,
is the thing I'm rejecting for the sake of noise
that doesn't like, you know?
Yeah, and I think that's where it almost goes against the grain again,
doesn't it?
Because we're kind of taught to believe somehow
there's this undercurrent in our culture
that you should strive for, you know, riches and fame and those things, because they'll somehow make everything
good. And actually, they make things harder as well. So, you know, while some people can really
enjoy that, and they'll really feel that that's where they want to be, there isn't this narrative where people say,
it's okay not to,
because those people are being quiet and going off,
you know, and doing their own thing.
So we don't hear that narrative of,
it's okay not to be extraordinary
or it's okay not to stand out from the crowd
or it's okay to want a quiet life or private life.
And, you know, I'm as much a victim of that as anyone else, because,
you know, when I'm not wanting certain sort of public things, I question myself, you know,
what am I doing? Am I, is this right? And it's often, you know, about your own values, isn't it?
And how you want to live. And I guess all the time that you're questioning that and reflecting on it,
making choices, none of them have to be permanent.
There's this idea that if I don't take the opportunity, it's all over.
Probably not.
So, you know, you can kind of play around with it, can't you?
You could probably have, you know, work out
what is it that I like and want about each one
and how can I create a balance for me?
But yeah, we're just taught that we need to just strive
for extraordinary and out of the crowd.
And I think we have to question that.
Where are you at the moment on this topic
in terms of deciding you know how much
of you know how much attention and this audience you're building you want to build versus the the
privacy and the family and the the things that so clearly much more intrinsically aligned with
your values I think I'm I'm getting there to a sense that I need to stick to the reason that I started in the first place. I think I have to keep that sense of integrity about, you know, I started to be helpful. And the thing I love doing, you know, the thing I loved about writing the book was researching and learning about psychology and keeping up to date with the research. And that's kind of stuff is the stuff I love to do. I love to learn about people and then to share that knowledge. And so I guess as long as I'm
doing that and trying to sort of protect my children at the same time and live a normal life,
then that'll be okay. But all of these things are a balance. I don't think there is a clear
set answer to any of these things are there you know like you've had
that experience with the paper and and that's made you kind of maybe step back a minute and think
wow how much do I want this kind of thing and and it doesn't have to you know make you do a 180 but
it can make you just acknowledge and learn I don't want to go too far in that direction this is what
I want and and I feel like is that with me you're constantly just edging from one sort of position to another. And you've got to learn in them. You've
got to learn from the experience it like on the job, right? Because these are, these are not
lessons that I could have learned from someone just telling me. And in fact, we've probably
both grown up in a world where people have warned us about the things we're experiencing
and we didn't listen. We didn't understand until we felt it right and if you try and convince some 10 year old kid you probably don't want to be famous yeah you're
right okay whatever so you have to learn these things yeah one of the things you spoke about
there is um about values and much of your you know much of what you talk about in your book
centers around understanding what our real values are and our goals and what we should be aiming for
and how to deal with certain situations your brand brand new book, Why Has Nobody Told Me This Before, which I love,
by the way, for many reasons. I love it because you don't have to read it all in one sitting.
You can skip to the key parts that are relevant to you. As is the case with all your content,
it's super inclusive. So it doesn't feel like, I mean, I've got psychology books on my bookshelf
over there that are, you know, I have to like, I have to do one page at a time and like have a massage to get through each paragraph because
it's difficult but this is super inclusive whilst also being incredibly important in its subject
matter so values and goals what is the difference what is the value sure so the way I would talk
about sort of values and goals and therapy is really around a goal is something that you, once you achieve it, once you get there, it's done.
So, you know, your goal might be to get through your exams.
Okay, exams are over, you passed, done.
A value doesn't finish or end.
It's a pathway.
If you imagine your life as a journey, for example, it's a path that extends
the whole of your life. And it's something that you choose to always stay close to when you can.
And I think, you know, life will always take you in different directions. So sometimes life will
pull you away from a particular value. But it's really about always evaluating and knowing where
that path is so that you can pull back in that direction.
So for example, when your, you know, your career starts to take over because it's so busy and then you think, oh, I haven't spoken to my girlfriend all week. That's you going, that path's too far
away now. I'm pulling back. I need to head back in this direction because this is important to me.
And so it's a kind of, you know, winding path where you're, sometimes you're pulling away from
it and sometimes you're going back towards it um and something that I included in the book was these sort of little
values check-ins that I would do and and we do in therapy where we look at okay just look at the
different areas of your life doesn't have to be rocket science doesn't have to be really kind of
airy-fairy it's looking at okay what's important in your life you might have
family intimate relationships health health, creativity,
you know, lifelong learning, career contribution, those kind of things. And then you could literally
kind of split it up into boxes and put in each box words, not about, what's really crucial is
it's not what happens to you. It's not what you want to happen to you. It's how you want to respond
to things, how you want to be in that area of your life, what kind of person you want to be. So let's say you
were looking at your, you know, romantic relationships. What kind of boyfriend do I
actually want to be? You know, what kind of partner do I want to be? What do I want to
represent to that person? And how do I want to come at difficulties? How do I want to sort of
respond to problems that we face? And,
and, you know, that kind of thing. So it's all looking at the attitude that you bring to that
situation in your life or that area of your life. And you might come up with words that, that then
kind of resonate or, you know, maybe, I don't know, in maybe in your work life, maybe enthusiasm is a
word that you just hold close to you and that becomes one of your values.
And so you can then, and sort of exercise that's in the book is you can almost rate,
okay, how important is it to me to be enthusiastic in my work?
Maybe it's 10 out of 10.
That's really, really important to me.
And on that same scale, then how much do I feel like I'm living in line with that this
week or today? Two out of 10,
I'm pretty tired. Can't even bother today. This job's really boring today or whatever.
And so when you, what you've done there is you've looked, you've opened up a discrepancy between,
okay, this is really important to you, but you're not living in line with it. Why? What's going on?
Not in a way that you can then be really self-critical, but as a tool to say,
yeah, my girlfriend's really important to me,
but I haven't seen her for four weeks.
Why?
What's stopping me from jumping on a plane right now?
Okay, let's do that.
And then, you know, when you start to do those things and you're coming back towards your value,
the sort of rating for how much you're living in line with it
would go up.
And so doing that kind of exercise
is really just a long-winded way of saying saying you can look at what's important to you you can just do a really
quick measure up of how much am I living in line with it and what areas of my life do I need to
pay attention to because I'm not living in line with it so it can be kind of quite simple and a
fairly quick exercise really I am I was actually watching a video last night and uh there was a guy on youtube
I don't know how I managed to stumble across it the video had like 2000 views this is not
anybody anybody would know but I he was sat in his car and I found it really fascinating because
I don't know whether I should say this or not but um I found it fascinating because he exhibited
certain like narcissistic delusions of grandeur in talking about what he wanted to become and what
he wanted from his life and um it got me thinking that it's quite difficult to understand whether
something you say or write down or aiming for is a value or if it's just based on like an inherent
deep childhood born insecurity because if you'd asked me at 18 what my values were I would have
said a million pounds a Lamborghini like I would, I would have defaulted to these things because those were the things that would have like, I don't know,
scratched my like insecurities. Right. But as I've, as I attained those things and had more
chance to reflect on what actually makes me feel good and fulfilled and complete, I would have said
family connection, you know, health, two very different things, right? One's cause-based,
one is just an insecurity. So how do we know the difference and and you don't right because you know
and it's always a horrible answer isn't it but you you know maybe you had that aspiration when
you were younger and and you went with it because it's all you knew at the time
and then you learned some you became more wise and your values shifted slightly and and that's
the thing that's why
I talk about doing sort of quite regular values check-ins because depending on your life you know
stage and what you're doing your circumstances your values will change you know my values
transformed when I had children and um you know probably sort of flipped them upside down really
and and that's okay.
I could never have known that that would be,
I couldn't have prioritised my children before they were there anyway, you know.
And, for example, you might not have been able to know
that you would feel differently now.
Back then at that age, you didn't have the capacity to do that.
You hadn't had the life experience.
So it was okay.
You know, there isn't this sense of there is this right path and if you get on it at
17 you'll be all right you know the the whole process is a learning process so it's okay to
change direction it's okay to discover this is not where I want to be but I've learned something
here we go let's change direction let's go in this direction and now I've got the knowledge
of where I don't want to be speaking of direction, then a lot of what's written about how we change direction is
you've got to make this like big grand decision in your life. And then today you've got to go in
that direction as if it was like a 90 degree turn. And this can be quite terrifying for a lot of
people because it's not easy to do. You talk about this in the book, you talk about habits and things
like that and how we make change in our life. have you learned in your you know your experience as a clinical psychologist about how people do actually
make meaningful change in direction in their life um i think something i've learned is that
big meaningful change is not made uh drastically and quickly you know sustainable change is made carefully and there's this process
of it's not just action there is a lot of kind of reflection and then there's a bit of action
then there's a bit more reflection of like we tried that how was it you know do we need to
change direction you know we keep moving so it's a kind of bit by bit by bit. But we greatly
underestimate how powerful and sustainable that can be when we do it bit by bit and, and, you
know, develop habits, for example, and constantly reevaluate and check in on which direction we want
to go in. So I think something that I've learned, and certainly actually, in my NHS work for example this the type of work that I was doing um it took time
you know if someone's really poorly and and there's a lot to work through that takes a long
time and that's okay that's kind of how we work it takes time to heal and things like that so
um I think I learned to sort of acknowledge that not everything has to be done yesterday.
You also talk a lot about in your book about how we can turn bad days
into not so bad days, I guess.
And this relationship,
which I find really fascinating
between the decisions we make,
our mood and our like actions and behaviour
and how they're all like fundamentally linked.
And I was thinking,
I remember when I was writing my book, having a particular moment where I was in I was thinking, I remember when I was writing my
book, having a particular moment where I was in like a bad, I was in like not a good mood.
And I was trying to understand what, how to kind of hijack that to get back to a good mood. Do I
go for a run? Do I just focus on my actions? Do I have to think my way out of my bad mood?
What would you say to all of that? I think thinking your way of a bad mood is is difficult
and and often takes quite a bit of practice around using specific skills and stuff like that
um sometimes the quickest way to impact on your mind is through your body so things like exercise
music um using your voice like singing and stuff like that, things like that can create quite big
shifts in the moment, but also human connection. So for example, if you've been
kind of pent up and tense or you felt unsafe and then someone hugs you and you burst into tears
and it's that kind of shift of emotion. And so things like human connection, movement, music, you can utilize those to good effect.
You know, different people are different.
And so, you know, one thing will work for one person
and something different will work for someone else.
You know, I don't know.
My husband likes to listen to kind of really like old school New York hip hop
and stuff and that puts him in a great mood.
It puts me in a terrible mood.
I hate it.
So it's kind of, you know that everyone has a different experience of things like music or
exercise but if you can understand your own experience what works for you then definitely
then utilize those to create even small shifts in the moment because a small shift can just change
direction and then other things can help to kind of move it forward what about sleep how important is sleeping in terms of our mood and mindset oh
so important so important and you know that that's kind of a battle I've been going on because because
you know with this kind of work and the demands of of you know creating content um alongside having
three small children it. It hasn't been
unusual for me to kind of be up in the night with children and then be getting up at five to make
videos before I take them to school. And like, you know, just it's not sustainable, that kind
of lifestyle. But I notice if I have not had enough sleep for, you know, a few days, it will impact on how I feel and it'll impact on my
performance and how effective I am at work and what I'm doing. And so, you know, it's something
you just have to take seriously. I think, and something that, I don't know, in our culture,
there's this kind of shift towards, what's the saying? Like you sleep
when you die and all that rubbish, you know, that kind of, well, you will die sooner if you don't
sleep. So, you know, let's weigh this up. So it's one of those things. It feels like when there's
more to be done than can be done. It's so tempting all the time to ditch on that bit of extra sleep
that you know would be good for you.
But it's, yeah, I think it's something that we all have to just always remind ourselves.
You've got to, you've got to come back to it and you've got to,
you've got to give your body what it needs.
Do you feel like you've got that balance now?
I think it's always, I think it's always a tightrope, isn't it? You know, like something will happen and, and there'll be a late night or an early morning and that shifts again.
And there's no recovery because, you know, children are waking up early and stuff. I think while I've
got a balance, I hate the idea that I might perpetuate this notion that I've got it right
and that, you know, just do what I do because I've got this perfect life and it's absolutely
not that way. That is something that I think is detrimental, you know, in kind of social media
and things like that, that can really catch people out is the idea that you look at someone online
and you assume that they have it all sorted and that they don't have problems and that they don't
struggle with normal human stuff that we all struggle with. And so I've tried to sort of
keep that honesty all the way along that yeah these you know these are
great tools and they really really help but it doesn't stop life throwing stuff at you
it doesn't make you invincible and I say that in the introduction this isn't the key to a problem
free life it's an arsenal of tools that you can use to face those problems with that will ensure
you can kind of get through it talking about all of that that. So, you know, the success you've had
and the impact it's had on, you know, your life and having to wake up sometimes at God knows what
time to film a TikTok video. One of the things I read about in psychology is this idea that our
motivation can start to diminish when something becomes extrinsically motivated. So when some,
when you're paid to do something, your motivation to do the task weirdly diminishes, even, you know,
even if you enjoyed it before being paid to do so so have you felt that in your life
that now that TikTok and making videos has become work the motivation to do it is is shifting at all
it can do I think there's there's the temptation for it to do that isn't there when when things
shift um and that's why I think it's been so important to me
um to keep in mind I had I think if I didn't have that initial reason for you know I wanted to share
this this really good information that's usually locked away in the therapy room I probably it just
wasn't me so it wasn't it wasn't enough of a pull you know I didn't have any interest in being kind
of public person that kind of thing so it wouldn't have been enough for me
to work that hard on it.
And it's, yeah, as long as I keep that thought
or that value in my mind about, you know,
sharing knowledge that can help people
with their mental health,
then that enables me to keep going.
But has it shifted?
What, in terms of becoming less motivated?
Yeah.
Or feeling more and more like work?
No, I think there was a period
where it felt like just a grind of work
when not the writing,
I loved the writing,
but then there was obviously this pressure to keep,
you know, putting content out there, and I can't just disappear for six months. And,
and that pressure felt like, but I think that was a symptom of overload of just, okay,
I've got to write a book, I've got to be a mum, and it's lockdown, and we're homeschooling,
and, and I've got to get video on every day and you know that that for me that's
a sign of overload and that in turn influences your motivation in the moment but I guess I'm
aware that motivation is something I can't rely on anyway it's a feeling and it comes and goes so
some days it will feel like a grind and other days it will feel really exciting you know coming to
do this and meet you and that you know that stuff's kind of really wonderful and some days you know coming to do this and meet you and that you know that stuff's kind of really wonderful
and some days you know I'm in my therapy room on my own with a camera going oh gotta say something
profound now you know what find something um so you know and I think it's awareness of every job
has its ups and downs I can't rely on feeling like it all the time I have to remember why I started it and the values behind it
to keep me going what have you so that term overload was interesting because I've never
really heard of someone describing it like that um typically people say things like burnout or
whatever else what is the um what is I guess the cause and or the cure for people that are feeling
overload because I guarantee you like 95 plus of people listening to this now,
especially in the world we live in,
will be feeling some sense of relative subjective overload in their lives, including me.
Yeah, I think we're subjected to these kind of ideals of everything, aren't we?
And, you know, for parents, there's this kind of,
all these images about what it means to be the ideal parent,
depending on what kind of content you're consuming. And then there's these ideas of the ideal business person or the ideal author or
the ideal social media, you know, whatever. And because we're subjected to so many of them,
we then just overextended. We're trying to do everything perfectly and it's impossible. And then we feel terrible and we feel like we're failing or we're at fault rather than
the culture that says you can be anything you want to be. You know, actually, it's okay to decide
this is what I want my life to look like. And that's okay. You know, it's just, it's okay for
it to be like that. And for people to have goals that are smaller than's okay you know it's just it's okay for it to be like that and and for
people to have goals that are smaller than others you know it's um I think it's it probably leads to
a much more psychologically healthy outcome I kind of bring that that back to a point that I
mentioned earlier and I'm probably just asking this for my own interest, but you're, theoretically, you're heading in the direction
of maybe having 20, 30, 40 million followers.
Yeah, I don't know.
And then the demands on your time are going to be,
people are going to be offering you your own TV show
and they're going to be asking you to write seven books
on a seven book deal
and everyone's going to want you on Lo write seven books on a seven year on a seven book deal and
everyone's going to want you on loose women and itv's good morning you know all of these
it's going to be constant so how do you how are you going to navigate all of that um
probably call you and say steven what we're going to do
advise me um i don't i honestly don't know and and that is the direction of travel you're going
in right you're producing more and more content which is going to grow your audience even more
your books are smash hit four times number one sunday times bestseller you're going in that
direction yeah and I guess um in all honesty my barometer is always my family so my children and I will only ever do as much as I can do while I'm being the mum I want
to be I think and I won't always get that right and I haven't along the way there have been times
when I thought no this is too much I need to pull back and things like that so I think yeah that's
my kind of centre point really because that is you know where my core values lie and that's my kind of centre point, really, because that is, you know, where my core values
lie. And that's the most important role I have as far as I'm concerned. And so I guess I will
always use that as the baseline, you know, is this going to have a detrimental effect on my family
or not? And what can I do within that? Yeah.
And that's kind of a values filter, I guess.
Yeah.
In many respects. These feelings we have, these emotions we have,
I've always contended with,
and I think society has a role to play
in telling us how to manage the emotions we feel
when we go through life.
You know, on one hand, you have this sentiment
where it's like, kind of just shrug it off,
ignore it, keep going,
which doesn't seem to be possible
with like deep emotions actually seems to be
that you're just compartmentalizing it in the back room and it's going to erode your brain from subconsciously.
And the other one is that, you know, the other narrative we hear is to when you feel strong
emotions to really like embrace them and to like, but that feels like it can be a bit too consuming
that I might not get out of bed in the morning if I really sit and wallow in my emotions.
So what is the balance of embracing emotions or kind of shrugging them
off and ignoring them? Yeah. And actually it's quite sort of complex work when, um, when you
look at sort of what happens in the therapy room, um, you know, there are people who, when they
experience emotion, it's quite unsafe for them because the coping strategies that they've had
throughout life have been unsafe or dangerous ones. And so, you know, we'll never kind of advise people to
just, you know, open the floodgates and allow everything in. It's very sort of careful and
there's a process of gearing people up with the tools. And I often talk to people about this when
they're thinking about going to something like a trauma therapy, right? So while that involves
going over the trauma, no decent
therapist would ever get you to do that without first gearing up with the tools to be able to
cope with the emotion that comes up. So for anyone who feels like they, for example, kind of shut
down emotionally and sort of block it out, you want to open up gradually to things and open up gradually to emotions that
feel maybe less dangerous or less sort of overwhelming in small ways, in supported ways
as well, so that you know you can manage it and it's not going to completely be overbearing.
But I guess on a kind of day-to-day level, lots of people don't even recognise that they're blocking.
They just recognise that whenever they've done something at work
that's embarrassing and they feel awful,
they just go home and crack open the fridge
and they're just looking for anything.
Or maybe it's go on Netflix for like six hours
and block out the world or gaming or whatever it is.
And so often it's hidden in the behavior.
People will say, yeah, I'm fine with emotion,
but I smoke 50 a day.
And, you know, it's a kind of, you know,
what's the function of this and that and the other?
And it's always about looking at it with curiosity,
not judgment, but curiosity.
Why am I doing that?
What's the function of that?
What's it doing for me?
And often it will be some level of safety
around something that's uncomfortable.
But it's really key that there's no judgment there
because it's something that we all do.
It's human.
And that's because our brains are so brilliant
at taking over for us
and doing something very quickly
that we need to make things better.
To make us comfortable,
to feel comfortable
in some way even if it's some yeah destructive medication or something um on that you know on
that point of we have a behavioral response to some stress or emotion we're feeling and maybe
not confronting I think I did that a lot when people used to ask me how I dealt with running this big global business,
700 employees around the world, when times got really tough,
I mean, on the worst days where there was no money in the bank
and payday was today, those kind of days.
I used to, I used to, I think I used to say on interviews and stuff
that I used to come up with all this nonsense about how I dealt with it
and how I coped with it.
But in hindsight, one of the things I came to learn was the only times I ever got sick or my skin ever got bad
were on like two days after that, those really high stress moments. So on the surface, I was
kind of shrugging off and playing it cool. But my body, as the famous book goes, held the score.
My body would tell me, even if my conscious mind wouldn't admit it, my body would tell me even if my conscious mind wouldn't admit it
my body would tell me and then even more recently I've noticed that in certain situations where I'm
pretending everything is fine I'll notice maybe my eating habits or my other habits get a little
bit more extreme and out of control and I and I always thought I was invincible I always thought
I was some tough guy and I think people followed me well I hope not but I think
they kind of they saw me as that as being this kind of like you know mentally perfect you know
resilient character but even I've noticed that in my behavior and it's been so interesting to just
pay attention to it it's sometimes difficult because you especially if you do engage in these
kind of coping mechanisms shall we say a lot you might find them harder to
notice but for me I don't so when I see any shift in my behavior like I remember going through a
pattern where I was just I was eating crap again and I thought why am I doing oh shit yeah because
of that thing you've not addressed that's playing on your mind every time you wake up yeah and then
my skin tells me straight away I get some like breakout on my skin um men are the worst at this I mean that so they
say they're the worst at talking about how they feel because of the stigmas and stuff yeah certainly
I mean about 75 percent of my followers are female but saying that of the of the male followers that
I have they're among some of the most engaged and ask questions and, you know, come up with new topics and respond to you positively in comments and things.
And so I think there is a shift in the right direction.
And I think social media has had a lot to do with that, actually.
It's enabled people to start having a conversation that they wouldn't dream of having face to face with people. And certainly I recognized that in when I was just
working in my private practice, I, I wanted to do it around the family. So I couldn't do it all.
So I kind of left the NHS. And I thought I'll just work in like school hours, and I'll manage
it around that kind of thing. So I thought I would have to advertise and, and I never did.
And that's because, well, therapy is a really private thing
when you're really struggling.
When it works and you get better
and then you're doing fine
and it finishes
and you go off about your life
and then you come across someone who's struggling
and they go,
that really helped me, try that.
And so actually all of my work
was based on word of mouth.
And I think that's happening more and more that people
once they struggle work out a way to get through it then believe in the in the tools that they
learned whatever they were they're willing to share that and and because they don't want to
see other people go through the same thing and i think that's a bit of the shift of that stigma
um that that people are going oh yeah i went through that
or something similar go and try that it really helps and if people ask that at home and there's
something that they know they haven't addressed that's playing on their mind that they're thinking
about a lot often and trying to just kind of compartmentalize and not what would you say to
those people like because you know that they might be seeing the behavioral symptoms of not
addressing that thing. What would you, how do we, how do we get it out of the back room and
prevent it from causing us behavioral self-harm? Well, I guess, you know, some people will go to
therapy because they'll have access to that. Others won't even consider it or have access to it for whatever reason.
And I think whatever the situation, human contact and human connection is everything. If you can
find someone that you trust to talk to, and even let's say worst case scenario, you don't have
anyone you can trust to talk to, or you feel so awful about this particular situation that you can't bear to talk to anyone,
write it down. Just use words, use art, whatever it is, try and get to grips with what could
possibly be going on here. Start reflecting on experiences, not with judgment, but just looking
at what's happening, what happens here, what happens before that, what leads up to
it. That's a lot of what happens in therapy actually is, you know, people come in with a
feeling, oh, I felt this awful thing. And then we'll look at, okay, what led up to that? Let's
go back a week and let's work to it. And, you know, what made you vulnerable to that? And then
equally, what came after? What did you do? Did it make things worse? Did it help? A lot of those things
that we end up doing habitually are the things that work instantly. And they're addictive because
they work instantly, right? It's going to the fridge or grabbing the wine or whatever it is
that they're addictive because they give us instant relief. But in the long term, they keep
us stuck. So they're the things that then get us in that cycle of the next time you have that feeling,
you feel even more need for that safety behaviour
or that blocking behaviour
because it worked so quickly last time.
And actually the things that tend to work in the long term
are hardest in the moment,
like sitting with it and feeling it
and using skills to get yourself through it.
So it's not an easy ride.
Depressed you now. using skills to get yourself through it so it's not an easy ride depressed you know I was expecting the 30 second uh hack the 30 second secret that's what this title is going to be of this video it's
going to be the 30 second secret to get yourself out of any bad situation and everyone will click
it and they'll realize that there's a lot of nuance um another thing that I get asked all the
time and I'm sure you get asked about all the time and something you wrote about in chapter 19 of your book
is this topic of confidence
it seems to be at the very heart and core of
a lot of issues we do
we have in our lives
the lack of confidence
but also it seems to be the cause of a lot of good things
that happen to us if we have confidence
so quite people always ask me
when I do Q&As and stuff
they say how do you build confidence
and there was this really lovely quote in your book that I really, really resonated with that said, confidence cannot grow
if we are never willing to be without it. So when people ask you that question, Dr. Julie Smith,
what do you say? How do you build your confidence? Yeah, so I did a video on this recently, actually,
where we, I don't know what we were thinking, but we used kind of balloons with a tube that went
between the balloons. And it had this idea that if one of those balloons was confidence and the other one
was vulnerability, if you're only ever willing to be with your confidence, so if you're only
ever willing to be in the situations where you feel confident, then it can't grow. It can't
sort of grow beyond that. Let's say in the pandemic, being at home,
you're confident at home, you feel comfortable at home, but being outside, you feel vulnerable.
And so it's really hard to go to the supermarket and it's really hard to go out to a bar with
friends now. And if you're not willing to be without that confident feeling that you have
when you're at home, then your confidence can't grow. It's not going to grow sitting at home.
And that's where in therapy, we talk about, you know, the most important stuff is the stuff you
do in between sessions in your real life. And so for anyone, you know, I often say to people,
if there's something that you really want to master, but it makes you nervous,
do as much as you possibly can in in manageable doses because the thing that you do
every day will become your comfort zone so it will gradually become easier you'll become more
confident at your ability to do it but you're the way that your brain works is through repetition
so the more you do something the more your brain will get better at automating it for you
you talk about that same sort of the importance of repetition
as it relates to anxiety as well. And I guess maybe this is the answer to the question we were
asking at the start about how to deal with all of this noise. Maybe it's just more dealing,
doing more of it. Yeah. Maybe because it's getting used to the feedback and what it means and what
it says about us and how to cope with it. Yeah. You, you kind of, you build up coping strategies
for it over time, don't you? up coping strategies for it over time don't
you the more you do it um it's probably a mix of that and making um clear choices based on your
values rather than your feelings about how much of it you want to have how important is it to make
decisions not based on how you feel right now?
It's okay to do that sometimes, right? We all do it because we're human.
But what happens is a lot of people will come to therapy when they've lost touch with their values for some reason, maybe life has sort of pulled them in a different direction.
And they're not totally aware of that. They're just aware that everything just feels kind of meaningless
or I just feel lost and I'm not sure why I don't feel the way I want to.
And often when we act based on how we want to feel now
or how we don't want to feel now,
that's that short-term stuff that will keep us stuck in the long term.
Whereas if you act based on values you can live a
life of meaning it won't always be comfortable but it will mean something to you and i guess i guess
when you're in the storm of a situation the emotional storm of i don't know you've just found
out that you've been cheated on or something's happened and you're you fall into that red you know haze of just rage and
jealousy whatever it might be the the question I guess from what you said we should be asking
ourselves is like what are my values and how would um how do I behave in line with my deeply held
values in this situation irrespective of the fact emotion is telling me to go and yeah run over that
person with my car yeah absolutely
emotions get such a bad rap don't they because they kind of um you know we talk about things
like jealousy and people say you know i just could never get jealous because it's an awful
emotion or something like that and and actually the emotion isn't the thing to judge the emotion
is information it's your brain's best guess at what might be going on around you
and your brain sometimes gets it right and sometimes gets it wrong and it's your job to
work that out and so to to look at emotion with curiosity like wow I'm feeling really envious
what's that about how can I you know how can I work around this and work that out and how do I
want to then respond to that?
How, if I look back on this really difficult moment
in a year's time,
and I feel proud of how I dealt with it,
how would I need to deal with it to feel that way?
Not easy to do in the moment
because these moments happen quite quickly sometimes.
And that's okay to make mistakes and then move on.
That's probably a different subject.
But the emotions get judged.
But if we can look at emotions with curiosity instead,
which is a lot of what happens in therapy, actually,
is being able to notice whatever's in the room,
sitting with it, looking at it with curiosity rather than judgment.
That's one of the things I've come to learn from doing this podcast
is this idea that we are not our thoughts.
And in fact, we can hold them out in front of us
and analyze them for validity, but we don't have to directly associate or identify we are not our thoughts. And in fact, we can hold them out in front of us and analyze them for validity,
but we don't have to like directly associate
or identify with all of our thoughts
because I think we all go through life
believing that the things that are being said in our minds
are us saying them
and are a reflection of exactly who we are.
And that's incredibly dangerous,
especially in high emotional situations, right?
Yeah, it causes people loads of problems
when we think that the thoughts that pop into our heads say something about who we are or you know that
we chose them in some way and and that's where this whole kind of there's a lot of stuff online
isn't there about you know only positive vibes and only think positive thoughts and and if you do that
you're setting yourself up to feel like a failure because it's not the way the human mind works and
thoughts will pop into your head and that's your brain offering up ideas, opinions, judgments, narratives,
you know, memories, all that kind of thing. And it's what you do next with it, you know, and
that's where people can really struggle with intrusive thoughts, for example. So they'll have
a thought that feels bizarre to them or feels aversive in some way,
and then judge themselves for having had the thought and try desperately not to have it again.
And when you try not to have a thought, you're already having it because you don't think about
whatever it is. And so, you know, you're just setting yourself up to fail if you think,
if you're trying to control what thoughts come into your head. But if you allow them all to be
there, and then you
choose consciously what to do with them next, or how much time to spend with each one,
then yeah, it's closer to winning. This is a two part question. But have you found that people who
have lower self esteem have a more unhealthy relationship with failure? And then my second
question to that is, how does one go about building their self-esteem?
Is it evidence? Is it evidence-based, our self-esteem?
Like, even if the evidence is wrong, is it based on subjective evidence that we've acquired from our experiences?
Well, you know, there's been a lot more controversy around the idea of self-esteem more recently in the field.
And, you know, self-esteem is based on this idea of your sort
of evaluation of yourself and so there was a lot of work done like in schools and stuff years ago
around getting kids to think of what they were good at and what they could achieve and and their
strengths and what they liked about themselves and and you know high self-esteem can be lovely in that sense but it's not always useful depending
on what situation you're in so um it's not necessarily useful to think i'm great in a
situation where i'm not doing great you have to be honest with yourself and so for me a much
more helpful way of looking at it is to look at
it in terms of self-compassion. So your self-esteem can be low, but that doesn't mean that, you know,
the story's over and things are awful for you. You can have low self-esteem. And if you then
treat yourself with compassion, you're essentially doing what's best for you. And my kids are young,
but let's say I had, you know, teenage kids and one of them wasn what's best for you. And my kids are young, but let's say
I had, you know, teenage kids and one of them wasn't doing well in school. And so he didn't
want to get up for school in the morning because they felt like they were just, you know, a failure
at school. So maybe their self-esteem around school was low. If we went with that, then we
would say, okay, well, let's leave school then. Let's have a day off let's let's go with you know um let's
indulge this whereas self-compassion or showing compassion to someone in that way would mean okay
what's the best thing in this scenario so what's going to be most helpful to you and your future
in this is probably working out what's going wrong and getting to school and and tackling the
problem right so um so yeah self-esteem can be um
a sort of tricky subject really and that people put a lot into it but it's one part of a bigger
equation I think I guess it kind of links back to the point about confidence which is is our
self-esteem based on a bunch of evidence we've kind of collected from our experiences about the
world so I might have low self-esteem as it relates to going on dates because of some childhood rejections whatever
and I took that as evidence that I am unattractive and I've held that as part of my self-story for
the last 15 years for example. I used to think as you talk a lot about in your book that
as many people do and as a lot of like books have kind of promoted that you could kind of just wake
up in the morning and look yourself in the mirror and say I'm a rock star I'm going to be a
millionaire you are beautiful you love yourself and you could walk out into your day and just be
that person but so clearly and you'll know this from your you know experience many years of helping
people that it just doesn't work and I can can say something to someone, they can read my
quote on Instagram, and I just absolutely know it's never going to work. Because there's some
kind of evidence that they've accumulated over their life that is way stronger and opposes
nice fluffy words. Yeah. Obviously words provide very little evidence for anything other than
a prompt. I don't know. Yeah, absolutely. so your brain works like a scientist with evidence
through action so you know if you want to start to feel better about yourself essentially the best
way to do that is through action and doing things that not not kind of flood the system and make you
feel really vulnerable but something that feels a challenge but manageable and then you get this
little kind of step up and there's something else that's a challenge and manageable and you get this step up.
But yeah, certainly with, you know, words are powerful,
but things like affirmations I talk about in the book
about how not to completely throw them out,
but to be sure about how you're using affirmations.
So if someone already feels lovable
and they read an affirmation that says I'm lovable,
it'll probably make them feel quite good for a minute
and they can soak that in and enjoy that.
And it'll be kind of short-lived impact.
If someone doesn't believe that,
if someone has core beliefs that they're not lovable
and they're trying to repeat I am lovable,
it can almost be detrimental
because it sets up this internal argument
where your mind also chips in
with the reasons that you're not.
And then you start kind
of battling it out in terms of, well, but what about this? And what about that? And then you
end up having, you know, you're in turmoil. So it can have a detrimental effect if that person
is genuinely really struggling with low self-esteem or low confidence and that kind of thing.
So I think affirmations can be more helpful when they're instructional, when they're about, you
know, when this, do this, and it will help you get through this difficult situation. Like, you know,
sports people use them and stuff like that and help them get through high pressure moments.
But in terms of turning around core beliefs, probably not so much.
On high pressure moments, one thing that I did recently, which I thought was very interesting
and got opened my eyes to a whole new world was I did a breathwork session.
Okay. Have you ever done breath work? Not a huge amount of it, but it's getting more popular,
isn't it? Yeah. And I just got really intrigued by this idea that breath can have a really profound
impact on mood, how we're feeling, and specifically as you write about it in your book, anxiety.
Yeah. Talk to me about breath and the role it plays and how we can use our breathing to make ourselves feel less anxious.
Sure. So it's one of the, probably the first things that I will go through with someone,
because you'll get people who come along for therapy and in that first, you know, it takes
time, right? You have to get to know each other and they're trying to communicate their story.
And then a whole week goes by before you see each other again. And actually people often go to
therapy when they're in a really bad place. And so they'll often be saying, is there something
I can do in between sessions that's going to help me get through to next week? And so if that person
is struggling with really high anxiety, that one thing that I'll, you know, is very quick to teach
that they can take away is something like a breathing exercise, because it's one of the
quickest ways that we can, you know, slow anxiety response so if you're anxious your breathing will be fast and shallow so kind of
and if you do that for long enough you actually start to feel quite panicky yeah and um and that's
because you know your your heart and your lungs are connected so your heart's going to start
pounding to get all that oxygen around your body and and you'll kind of start gearing up into action. So if you can slow your breathing down, you can slow the whole process down.
I think I mentioned this in the book, I've certainly done videos on it, is sort of box
breathing or square breathing where you just, you can, if you're out and about and you don't
want anyone to really know what you're doing, if you're on a bus or a meeting, pick something like
a door or a window or something
that's kind of box shape. And you start with the kind of bottom left corner. And as you kind of
trace your eyes up to the top corner, you're just counting in as you breathe in and it's maybe like
four seconds. And then as you trace your eyes across the top, that will be a pause. So you're
just holding a breath for four seconds. And then you come back down with an out breath of four
seconds and then hold. And so you're just kind of breathing in for hold for out for hold for so and it's just one way of
when you're out to give you a visual focus um that can help you to uh just monitor okay and now i'm
breathing in now i'm breathing out because when you're really really panicking actually breathing
slowly can feel really difficult to do um so you can use
that kind of visual but also more recently some great research has been coming out about how to
kind of it's helpful to extend the out breath so if you can it doesn't really matter what the
numbers are if you can make that out breath longer and more vigorous than your in breath
then that's going to help calm that response fairly quickly why does all of this matter because
so my girlfriend started talking to me about breathwork and she started studying it. And so I went along kind of reluctantly,
what is this nonsense to this breathwork class? And the guy sat me there and started talking to
me about the like prehistoric reasons as to why when we're in high stress situations or feeling
anxious, our breath changes. And when someone explains it to me in scientific terms, I buy in.
And the way he explained it to me from like, you know, if you're on 10,000 years ago and you're on the savannah of Africa and a lion's running
towards you, your body prepares you in many ways for that fight or flight response. And the problem
is in the stimulated stressful world we live in, we're kind of like living in fight or flight a lot
of the time. And I, and so after hearing that from him and practicing a little bit, I've become
really, really aware of the fact that when I am stressed,
my breath basically, it feels like it's stopped.
Like I, it's so shallow.
And so now I override it.
And it's been such a revelation in my life
to try and override, you know,
because you almost, you don't see it,
you don't know it happens.
But for me, I get the alert,
which is the feeling of tension in my body
and kind of stress.
And then I can do something about it. But does this you know was he right is that where all this breathing stuff comes from in like meditation well yeah because you can't you know
you don't have that kind of anxiety off switch right or you can't directly choose to slow your
heart rate but because it's linked to other things that you can influence you have to use those as avenues in to to sort of slow the whole process down and and and and that's where
you know we we really underestimate things like breath work and and slow breathing because they
seem too simple yeah and you know like we want something complex or you know i want to pay for
it yeah exactly and then we can kind of believe in it and actually we have the power to do some And, you know, like we want something complex or, you know. I want to pay for it. Yeah, exactly.
And then we can kind of believe in it.
And actually we have the power to do some of these things
that make such a difference.
And that's really where this whole thing grew out of was,
you know, people saying to me in therapy,
why on earth has nobody told me this before?
This is not rocket science and it's changing everything.
And this is brilliant.
I want to tell everyone.
I want to, you know, and actually it's a lot of the messages I get is people saying, I've told my nan, I've told my
auntie, and we're all doing it together. Thank you so much. This is really, you know, but sometimes
they are just really simple things that you then don't forget. And you once you've got that tool,
you've got it then forever, you know, no one can take that from you.
That's why I wanted to talk about it a lot is because it's had a big impact on how I feel in those high stress moments and I just wish someone had said
that to me earlier that and yeah you're right we're searching for complex solutions to these
feelings we have in life over the years from doing this podcast and just general research
it's become becoming more and more apparent that really what I need to do is just to live more like
a human being and in fact the world I'm living in is doing the opposite of that. It's making me live like some kind of cyborg that doesn't have emotions and
everything. I mean, you talk about, I think it's chapter five of your book where you talk about
the basics and sleep, nutrition, connection. These are all things that exercise. These are all things
that human beings have always done. And in fact, the avoidance of those things in the modern world is causing us all of these like symptoms that we're diagnosing as flaws or, you know, signs that we are broken.
And I have a chapter in my book, which is called just The Journey Back to Human,
as if like at some point we took a wrong turning and we actually just need to get back to being
humans again. And I felt that in your writing, but I imagine, how do you feel about all of that?
This idea that we've kind of abandoned what it is to be human? again and I felt that in your writing but I imagine how do you feel about all of that this
idea that we've kind of yeah and what it is to be human yeah because it feels like a it feels like
you have to battle to do normal stuff you know to do human things exactly and it's and it is because
of I guess the sorts of media that we consume that tell us you know you got to do more and be more and
have more and earn more and have more and earn more and
spend more. And, and it's sort of this treadmill that keeps speeding up. And everyone's going,
why am I so worn out? Like, what's going on? And then they blame themselves for feeling worn out,
when actually, it's this environment that and all these kind of pressures that sort of make that
worse. And so yeah, I mean, and that's where, you know, like, when you asked me about kind of,
you know, what's next? And, and, and how do you cope with all that? It always has to come
back to, uh, you know, we're in privileged positions, right? Where it can feel like you
don't have choice. You have to just keep going. But actually the thing about privilege is that
you then get to choose what's going to be most healthy for me here what's going to be most meaningful and and give me the life that I want to have and and so
that you're basing your decisions on on your own values rather than somebody else's it's very true
and I think that's maybe one of the real the thoughts that is quite liberating from
the potential stress of the situation which is it is always a choice and you have so much you'd
rather probably rather have the choice yeah right because else you'd probably still be striving to
to get to a position of privilege and choice um yeah because there are people that don't have
choice right and that's where something else to talk about in the book is about how people talk
about just eliminate your stress and yeah okay you know say that to the single mom who works 40
hours a week to keep a roof over a kid's head or, you know, that lots of stresses can't be chosen or, you know, maybe you're waiting for
results from the doctor about some test you had and the stress is just hanging over you. You know,
those sorts of stresses, you don't choose those. They're a normal part of life and there are tools
to kind of deal with those. But when there is, you know, there will be certain parts of life
where we can say yes or no.
And that's when we need to exercise that control, I think.
Death.
That was a big turning point.
That was not a transition.
But you talk about death in your book.
And it's funny because I sat here with my previous guest
and he talked about the importance
of accepting your own kind
of mortality and the change that can have on you. What is your position on this topic? Do you think
it's important to understand that you're going to die? And if so, why? Yeah. And it's something I
kind of got, you know, up to my neck in when I was sort of researching for the book and stuff like that, because I included a chapter on grief and loss. And then I started to kind of read more widely
about, you know, dealing with your own impending death and, you know, for people who have sort of
illnesses and things like that when they know that death is coming and so i just got really kind of into all that stuff and there's some great work out there by some brilliant people
around you know dealing with the idea that it's all going to end and the idea that that can
be a source of meaning it is a source of fear? Everybody has to deal with that fear. But it can also be a source of,
of meaning in life today. So it can be a reason why you get up and you go with that value of
enthusiasm today. Or it can be a source of, you know, that's why I get up and I practice gratitude
or why I always tell my girlfriend I love her every day or whatever it is that it can can also be
a way to live well there's a book called influence which and one of the five principles of influence
is this idea of scarcity it's really a marketing book it tells you how to make people believe
things have more value and one of the ideas in it is that you make you convince them that it's scarce
which is why if you go on booking.com it'll say one hotel room left 75 people just looked at this
hotel they're about to book it quick and um that convinces people that the thing is of more value
and i think for me death does that i i actually have a sand timer over there on that next to that
little white head for that very reason and i talk about it in my book a lot because i do believe
that most of us don't go through life actually believing or realising that things are finite. And once we do,
we realise that they're scarce, then we will attribute more value to them, which means that
every moment is so unbelievably more precious. And that can help you filter out, you know,
the decisions you're making. There's so much, there's so many studies been done when they
interview people on their deathbeds and ask them about what really mattered. And I want to get to the point every single day where I'm
making my decisions from the lens of deathbed regret, if that makes sense. I think that will
probably keep me more in line with that, those values you talk about.
Yeah, absolutely. And actually, it's an exercise that's done in acceptance and commitment therapy,
where you talk to people about, let's say, you know, you reach the ripe old age of 104
and you're sat in your armchair and you're looking back on the chapter of your life that is to come.
What would it need to include for you to be looking back smiling and feeling like,
yeah, did it right there. That was how I wanted it to go. So not necessarily what you would want
to happen to you, but again, it's how you would want to live and the attitude what you would want to happen to you but again it's how you would want to live
and the attitude that you would want to face life with how would you answer that question
me personally if i can if i can touch people's lives with something that's positive
in a world where you can you know your life can be touched by so many things that aren't positive
while at the same time still being the parent that I want to be and being present in my children's lives and being a
positive impact for them um gearing them up for their own adventures then yeah they'll be perfectly
to them in the book you say when it comes to a happy life, relationships beat money, fame, social class,
and all the things we're told to put F into. I talked about the neglecting my relationship over
the weekend because of some of these things you've described here. So from your practice,
what have you come to know about the importance of relationships, whether romantic or platonic? You know, I don't think there is a therapy session I've ever conducted without it coming
to relationships at some point, you know, it is the fabric of us, isn't it? It's what we,
it's what we kind of live for in many ways. And, and that's why I included it in the section
around meaningful life, because, I mean, I, I touch on it, and it's why I included it in the section around meaningful life because I mean I touch on it and it's such a huge subject
that you could write reams and reams of books on relationships
because they feel so complex sometimes don't they right
we're constantly making mistakes and not getting it right
and having to sort of you know re-evaluate and shift
and no one again it's one of those things no one gives you a manual for
it and yet when it's going right life feels incredible and when they're going wrong everything
feels like it's falling apart and so you know I think it's it's an area certainly that I want to
move into more and more because I see the value of it and I see how it just makes all the difference for so
many people you know human connection is our sort of inbuilt stress resilience mechanism if you like
so you've only got to if you're feeling something if you're feeling high in stress for example and
you have a good quality human connection or contact with someone changes the way that your body deals
with that stress. I mean, that's, that's no tablet. That's no, nothing. It's, it's,
it's how we're built and it's, we're supposed to live in groups together and look after each other.
And, and even in our kind of very individualist society where it makes us value other things and pulls us away,
we have to keep reminding ourselves
of what it means to be a human being, I think.
Although life doesn't give you a manual
for how to navigate a relationship,
social media at least sets an expectation
of how a relationship should be,
specifically a romantic relationship.
And this causes a lot of problems, right? So we don't get the manual, but we get this expectation of affection, right?
And you talk about this and there's a section in your book about the relationship myths,
which I was reading through. And the two that I really wanted to touch on was the first one
you've kind of alluded to there, which is love shouldn't be hard. And in my current relationship,
we ended up actually breaking up because we encountered an issue.
And I don't think the world at my very, very naive age of 24,
I think at the time,
told me that relationships had issues.
I'd only ever seen from social media perfection.
So the minute my relationship was good,
but challenging, I thought it was disposable, right?
Because social media has made perfect look so normal yeah and the second one is um which I find really interesting and people
find this one quite controversial which is this idea that you don't always need to be together
me and my girlfriend are very very good like we're very very comfortable with each other
to the point that and people will find this a bit shocking. If we go away somewhere, like we go to another country,
we will often have separate bedrooms.
And because she will have her own space
where she sets up all of her stuff.
She likes to meditate and put her crystals out
and all of this stuff.
And I'll have my own room, my own bedroom.
And then we'll sleep in the same bed,
but we have our own space.
And also, even if we go on holiday for a month,
I might say to her halfway through the holiday, babe, I'm'm gonna go in that direction for five days I'll see you then
I'll see you in five days time and we've got to a point where we're really comfortable with that
but I can't think of another relationship I've been in where any of those things would have been
greeted with anything but like anger or like what you know what i mean yeah and i think sometimes that that response from people
comes out of our insecurity about what's right because nobody sort of talks about these things
or they haven't historically and so nobody really knows if the way they're having their relationship
is the same as anybody else and and are we getting it right or wrong and and so often there can be
these knee-jerk reactions from people about oh
that oh that doesn't sound good because that's not what I know to be true and and and you know
then it becomes you know diversity it becomes sort of um difficult for people to handle then
doesn't it if your experience is different am I and then am I wrong um and and people get really
kind of upset about that and this probably is destroying more relationships than we know, this social fake expectation
of how it should be going for you. Whereas, in fact, much of what I read about in your book,
and even this idea of having more words to describe how you feel, treating these things
in a non-binary way, but just like reflecting on how do I feel? Not has he ticked the box of sending
me roses today, but how do I feel? Yeah. This seems to be a much better way to navigate through life.
Yeah. Yeah, absolutely. And going with what you're dealing with at that point, rather than
the world says we should be having dinner tonight and you should be buying me 10 roses.
Therefore we're getting this really wrong
if it's not happening.
And there can be all manner of reasons
why that might not be the case at any one point.
And that's okay, isn't it?
But yeah, it's looking at if I'm not feeling loved,
is it just about because I've set a standard
and I've applied some standard to this other person
that they're not fulfilling?
Or am I feeling unloved generally? You know, is this one, is this the sort of last straw type thing that there's a buildup of resentment because I haven't been expressing
my needs? And then Valentine's Day feels like the valid time to do that because everybody else
gets roses, you know, it's kind of um it's a difficult one and how in your in your
work how often do you see that the relationships we have with others are just a reflection of the
relationship we have with ourselves yeah i mean hugely it can be really difficult
when people for example when people become um depressed and and their relationship with
themselves becomes very
poor and you know they're talking to themselves in a poor way they believe awful things about
themselves it can become really difficult for them then to uh sustain or manage their relationships
in an in a positive way um because they don't feel worthy of that relationship, for example.
I don't know so much about, you know, people say,
don't love anyone else until you love yourself and stuff like that. Because again, it's this kind of standard, isn't it?
Of like, I've got to be so okay with myself
before I'm allowed to have a partner.
Life doesn't work like that.
We all work on it for years, right?
And there are times when it's really pushed to the brink
and you're tested and, or, or you know your relationship with yourself deteriorates because something's
happened and um and that's okay to go through that journey and you can go through it with someone
else but yeah I mean if you're struggling with you then then it's likely that you're also going
to be struggling in your relationship which then has a knock-on effect to you again so it's a sort of a bit of a cycle we go through life you know especially because you're on this
you know you're on a you're doing a lot of media at the moment because of your book and you're
having to do a lot of interviews and one of my guests one day wrote a really profound question
in the diary we get all of our guests to write a question in the diary for the next guest and
they wrote a really interesting question which I always like to ask guests now and ask them to give me the total honesty in the answer,
which is, are you happy?
Yes, some of the time.
And I would say that because there's this idea
that happiness is either there or it's not.
It's constant.
Like some people have it and some people don't.
It's a feeling like anything else. And sometimes I'm really happy. Sometimes I'm ecstatic.
Other times I feel really sad or frightened or stressed. And that's okay. Generally, I'm happy with the setup of my life and positive things are happening. And all of, thank God, all of my children are healthy and safe and all of those things. So yeah, I'm pretty grateful for my lot at the moment. But I wouldn't say, you know, I've found the secret to happiness and then that is a constant and here I go I know life's going to be a roller coaster because it's for everybody and there will be times when I'm knocked back and I don't feel happy and I know
that I'll have my end back when that time comes okay the question okay okay I think I understand
it because they've underlined one of the words so the word that they've underlined I'm going to emphasize okay what would you do differently if you didn't have
to do anything um if I didn't have to do anything I'd probably spend more time at the beach that
sounds bizarre but I love being um outdoors with the kids I love being at the beach with them, on the coast or in the forest with the dog.
And I would probably do more of that, I think.
Just being outside and letting the kids be kids with, you know,
hitting trees with sticks and kicking stones and like, you know, just the fun stuff.
Probably do a bit more of that.
What's stopping you doing that now?
That they all have to go to school
and we have to go to work and, you know,
they've got skills to learn and clubs to attend.
And, you know, it's the kind of normal life stuff
that you get busy with,
which is still just as meaningful.
But I think, you know,
if there was a week off of school and clubs
and stuff like that,
then that's where we'd go to, I think.
Thank you.
Thank you for your time, your honesty and your brilliance.
The book is, as I said, it's an incredibly important book,
not least because of its basis in, you know,
more than a decade of knowledge and practice,
but also because it's so inclusive and it's so easy to read.
And I know it's going to help a ton of people,
especially people that don't like or intimidated by the prospect like me of sitting down and having to
read 700 pages or whatever in one sitting. A book that you can nip into and nip out of over time is
so holiday worthy and so like travel worthy, which is pretty much where I read all of my books. So
thank you for writing such a brilliant book. Thank you for being such a brilliant person.
And although I know it's challenging at times, I would just reiterate the fact that you are helping many, many, many
more people than you'll ever get to know or meet. And I think that's a very important cause that
you're serving. So thank you. Thank you so much. And thanks for having me. It's an absolute
privilege to come and talk with you. And I can have a list of my own questions for you.
So that's for another day. But thank you. Thank you.