The Dr. Hyman Show - How To Reduce Loneliness, Depression, And Distraction By Adapting Our Relationship To Social Media
Episode Date: January 8, 2024View the Show Notes for this Episode with Links to Full Length Episodes Featured in this Compilation Get Free Weekly Health Tips from Dr. Hyman Sign Up for Dr. Hyman’s Weekly Longevity Journal Get A...d-free Episodes & Dr. Hyman+ Audio Exclusives In today’s episode, I talk with Cal Newport, Jim Kwik, Tobias Rose-Stockwell, and Laurie Santos about the myth that social media can make you happier and why it’s actually a source of anxiety. Cal Newport is an associate professor of computer science at Georgetown University and writes about the impact of technological innovations on our culture. Newport is the author of six books, including Digital Minimalism and Deep Work. As we dive into the topic of social media, Cal shares his expertise on how it’s impacting public health and culture in ways much greater than you might expect. Jim Kwik is an internationally acclaimed authority in the realm of brain optimization, memory improvement, and accelerated learning. With more than 30 years of experience, Jim has dedicated his life to helping people tap into their brain’s full potential. After overcoming learning challenges from a childhood brain injury, Jim embarked on a journey with the mission to leave no brain behind, and, through his teachings, Jim inspires others to unlock their inner genius, empowering them to live a life of greater power, productivity, and purpose. Tobias Rose-Stockwell is a writer, designer, and media researcher whose work has been featured in major outlets such as The Atlantic, WIRED, NPR, the BBC, CNN, and many others. His research has been cited in the adoption of key interventions to reduce toxicity and polarization within leading tech platforms. He previously led humanitarian projects in Southeast Asia focused on civil war reconstruction efforts, work for which he was honored with an award from the 14th Dalai Lama. He lives in New York with his cat Waffles. Laurie Santos is a Professor of Psychology and the Head of Silliman College at Yale University, as well as the host of the critically acclaimed podcast The Happiness Lab. After observing a disturbing level of unhappiness and anxiety among her students, she began teaching a course entitled "Psychology and the Good Life," which quickly became the most popular course in Yale's history and has also reached almost 2 million people from all over the world online. Although she’s now best known as a "happiness expert,” Santos's research explores the much broader question of "What makes the human mind unique?" and often includes comparing the cognitive capacities of non-human animals to humans. This episode is brought to you by Rupa Health and Pique. Streamline your lab orders with Rupa Health. Access more than 3,000 specialty lab tests and register for a FREE live demo at RupaHealth.com. Get up to 15% off on Pique’s Sun Goddess Matcha and Daily Radiance plus a complimentary beaker and rechargeable frother when you shop my link piquelife.com/hyman.
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Coming up on this week's episode of The Doctor's Pharmacy.
The more you use social media, the less you do actual real interaction,
and the worse and worse, ironically, your loneliness actually gets.
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let's get on to this week's episode of The Doctor's Pharmacy. Hi, this is Lauren Feehan,
one of the producers of The Doctor's Pharmacy podcast. The rise of social media has revolutionized
the way we connect, share information and interact with one another. While it has undoubtedly brought
numerous benefits, there's growing concern about its impact on our mental health, as we see significant increases in mental health disorders, especially
among youth.
In today's episode, we feature four conversations from the doctor's pharmacy about the cost
of our social media use and how we can make different choices.
Dr. Hyman speaks with Cal Newport about the myth that social media is going to make you
happy, with Jim Quick about how digital distraction affects our brains,
with Tobias Rose Stockwell about the effects of social media on teen girls leading to higher rates of depression,
and with Lori Santos about the social media habits of college students
and how she encourages her students to make nutritious choices.
Let's jump in.
People think if you're not on social media, you're not going
to be able to maintain a healthy social life in the 21st century. And we don't have a lot of
evidence that's true. And in fact, we have a lot of evidence that the opposite is probably true.
I mean, the literature is a little bit confused. If you look at the literature, you get
peer-reviewed studies that are saying social media causes loneliness, it causes isolation.
And then you'll see Facebook, for example, pointing to studies to say, no, look at this, peer-reviewed studies that are saying social media causes loneliness. It causes isolation.
And then you'll see Facebook, for example, pointing to studies to say,
no, look at this.
Social media makes people happier, usually in quotation marks,
if you use it correctly. So like the soda company saying that soda doesn't make you fat.
Well, it is true.
It is true.
So I did a literature review recently,
and almost every positive article did have a co-author
that was a Facebook data scientist.
But actually what's happening, if you dig deeper into this literature, is that the positive
social media articles, what they're essentially finding is, in isolation, there are certain
things that happen on social media that make you happier than if you weren't doing them.
So if I put you in a room, for example, and say do nothing or send a note to a close friend or family member on social media,
you'll be a little bit happier having sent a note to a friend or family member than doing nothing.
Now, it turns out that actually talking to a non-close friend or broadcasting information to a large audience
or reading information that was broadcast to a large audience, none of this, even in isolation, makes you happier.
But there's a few things in isolation.
So not your Facebook friends, but your actual friends.
Your actual friends and family.
Yeah.
On the same token, though, the sort of best research we have that looks at the correlation
between social media use in your life and indicators like perceived loneliness or social
isolation say that the more you use it, the less happy you are.
Even when you do all of the standard controls that you would do
for all the different demographic and economic variables
that you think might be relevant.
And so what's going on, right?
This seems like they're countervailing.
And what's probably happening,
what the researchers think is happening,
is that you get a little boost
to do sort of virtual interaction with people.
But real-world interaction is incredibly valuable
and incredibly useful and vital to being happy.
And the more you use social media,
the less of the real-world interaction you actually do with friends
because you have the sense of, I'm connected to people.
I'm talking to people all the time.
I just sent these six messages in the last five minutes,
and I talked to my high school roommate,
and here's my old college roommate.
But the benefits you get from that is so small compared to what you're losing by doing less real conversation
and analog interaction that you end up net negative. So the more you use social media,
the less you do actual real interaction and the worse and worse, ironically, your loneliness
actually gets. Yeah. So face-to-face instead of Facebook. Yeah. Face-to-face instead of Facebook. I mean, our brain, the degree to which our brain has evolved to essentially be
a social processing engine is incredible, right? If you look at the research on how much of our
brain power actually goes towards trying to understand and process complex social cues,
it's completely impoverished when you take away this rich stream of input that you and I are
seeing right now being in person and seeing facial expressions and movements and those tonalities
and you replace it with a one-bit indicator like a like a one and a zero yeah yeah it doesn't do
it for our brain right it's it's it's uh leaving it anxious and and and without much to do and so
that's sort of the first myth that somehow you're gonna be happier in your social life of using social media the inverse seems to be
true yeah if you don't use it now you're gonna have to do real social
interactions to feed that urge people have forgotten I don't he's amazed with
these kids and millennials they don't want to call each other on the phone
they are socially awkward and not able to actually have real connections and
authentic relationships but they're you know on social media doing that and it's, it's, it's, they've
lost the skill of actually human connection interaction. Yeah, and it's a
vital skill. I mean, not just for sort of navigating the world, but just for, for
mental health and happiness. So yeah, it is a big issue. So, you know, for people
who are a little bit older, I'm old enough that, you know, I learned how to do
all of that. I grew up before there were cell phones and social media and so the
the big risk for someone my age might be that I get away from that too much. But if you're younger
and it's all you've ever known, I think it's a big problem. Yeah. Now, the other part of it is
not just that it doesn't make you happier, but you quote research that it actually makes you
anxious and depressed and impairs your cognitive function. So not only is it not helpful, but it
may be harmful. So you talk about the harm part. Yeah. Well, so the first indication I had that there's something screwy going on with this
constant connectivity was probably four or five years ago. And so I was doing an event on a college
campus. It was an elite college. And I was talking to the head of the mental health services on the
college. And we had talked about some of these issues. And she said, you know, Cal,
something I have noticed in my time here is that the issues we're dealing with with the students have changed dramatically. That what we used to deal with were sort of the standard mix of mental
health issues you might expect in, you know, 18, 19, 20-year-olds. There were sort of eating
disorders and homesicknesses and some OCD and schizophrenia and some depression,
sort of a mix, a variety.
And she said it was like a switch flipped.
And it's all anxiety and anxiety-related disorders.
And not just that that's overtaken everything else, but the number of students coming in
with these issues is well beyond what they ever saw before.
And I said, OK, well, what changed?
And without a hesitation, I said smartphones. It was that first class that came in that had had smartphones throughout their teenage years.
They began to see it. So that caught my attention. Then we get a few years later,
you get Jean Twinge, who's one of the, or Twinge, I might be pronouncing her name wrong,
but she wrote this, I think, very important book last year called iGen. And she's one of the top
generational demographers,
the world expert on understanding trends
and how they differ between generations.
And her whole book is basically making this argument
that that's not a mirage,
that this entire generation, this entire iGen,
the first generation to have smartphones
starting from their teenage years
is having off the charts
mental health and anxiety-related issues.
And it's not, there was some pushback that okay well maybe this was uh reporting has changed or more um
aware and acute to sort of mental health issues now that's not the issue because we have
hospitalizations for uh suicide attempts among the same group has gone up right along with the
with the mental health issue so this is actually real issues that are happening.
And she looked at every cause she could.
She did not want the answer to be something so simple as it's smartphones and social media.
It's really been the only thing that fits the,
the only thing she's found that actually fits the timing and the characteristics of the data.
So I think there's actually, for young people, a mental health crisis caused by these phones.
I feel like the thing that that is is fascinating
about your work is that you also sort of talk about the positive benefits of not being on your
social media or devices and and i'd like you to later clarify about the difference between being
on devices versus social media because they're they're not always the same right yeah so so
what are the benefits of like doing this and by
the way there are so many movements out there around digital detox yeah there
are camps people go to the weekend and they put their phone away you know that
we in our Center for functional medicine at Cleveland Clinic we all put our
phones and during meetings we put them you know at the front of the table and
no one can touch them and we have have much more productive, engaged meetings. Yeah.
Well, so the interesting thing about digital detoxing,
it puzzles me a little bit, right? It's really big right now.
It's this notion that I'm going to, whatever, put my phone away for a weekend.
Or, you know, Sundays, I step away from the phone
and I don't use my phone or something like this.
But then you go back and start using it again normally.
And so if you think about this, if you use this methodology for detoxing from anything else that we were addicted to,
it's not going to work that well. If I said, I'm an alcoholic, so what I'm going to do,
I've it all figured out, don't worry. I'm going to go away and on Sunday, I'm not going to drink,
but then get back to it again on Monday. Is that really solving the problem? This is my issue with
just the detox notion or the digital Shabbat notion of you just take a little bit of time off.
And so the lifestyle I often pitch is, and this is the new book, is not digital detoxing but digital minimalism.
Yeah, what is that?
So it's a philosophy of technology use that says you should start with your values.
What do I value?
What's important to me in my life?
Then for each of those, you ask, okay, what's the best
way I can use technology to help these specific values? And then that's it in terms of your
engagement with technology. You can ignore the rest, miss out on the rest. As opposed to this
maximalist approach of, if I can think of anything interesting about using this app, I'll download
it. If I can think of anything that might be cool about this gadget, I'm going to buy it.
Minimalism says, no, no, my life is about doing the things I really care about and
really value. Often there's some way that you can use technology very intentionally and very
selectively that's going to even boost and enhance those things you care about, right? I mean, I'm a
computer scientist. I love technology. Yeah, exactly. But you only use it in that way, and then you
ignore the rest. And so instead of cluttering your life with every possible form of technology that begins to
eat away at your attention and happiness, you have this very intentional use of a few things
that do really well and you're happy missing out on everything else. So I mean, to get back to your
original question, I've been studying these digital minimalists and they're calm, they're
happy. You can have a conversation with them for a long time and they won't once glance at a phone they don't have this obsessive urge to document every nice moment they can just actually be there
right they're much more productive in work they produce things of great value they're respected
by their friends are involved in their community i mean you can go down the list but when they they
free themselves from this constant sort of emotionally draining pull on their attention
and get back to here's what i care about this what i want to do i'll use technology selectively to help that and
that's it it's it's a much more present mindful and satisfying type of life but that's not so easy
because you also talk about the design of social media to be addictive yeah and the data scientists
and behavioral experts sort of attention experts who work for
these social media companies design these programs to be addictive. So can you talk about what you
mean by that? Is it truly addictive? Is it just a metaphor? And what's actually happening
biologically? How do they come up with the ways to make these things so sticky?
Yeah, it was a depressing period when I dived
into the reporting and research on how these companies make their products addicting. It's
a little bit dark, actually. So the best way to understand it is what psychologists think is that
what they're trying to create is what they would probably call moderate behavioral addictions.
So this is different than, say, a strong substance addiction.
So, I mean, if I take away Facebook from a heavy Facebook user, they're not going to sneak out in the middle of the night to go to an internet cafe because they have to get a fix.
On the other hand…
They might.
Yeah, they might. Yeah, they might. But if you're a heavy Facebook user and it's in your pocket and you can get at it any time during the day, you're going to have a very hard time not using it a lot because that's what a moderate behavioral addiction is going to drive you to do.
A lot of this absolutely is engineered.
What these attention engineers do is they try to hijack psychological vulnerabilities.
There's actually a famous lab at Stanford where they studied this.
So this is something they're pretty good at.
So I mean, I can give you a couple examples.
On Facebook, for example, when they first added notifications on the mobile app, the
designer said, clearly, this should be within the Facebook palette, which is gray and blue.
So it's like sort of a very nice, aesthetically pleasing thing.
But the attention engineers came back and said, no, it needs to be alarm red because
we get a much higher click rate if it's that color.
It catches your attention.
It's very hard to avoid.
The notion of this sort of endless scrolling, right?
This was emphasized in part because it exploits psychological vulnerability sort of like a
slot machine would that there might be something.
One more scroll away, there might be something really interesting.
These companies have invested millions of dollars
to solve really, really hard computer science problems,
problems I know about as a computer scientist.
Like programming issues.
Programming issues that they really didn't need to solve,
like, for example, auto-tagging people in pictures.
This was a very hard problem in image recognition.
But now if you post to Instagram, it can figure out, okay, this person, that's Dr. Hyman.
Let's send them a note and say, do you want to tag this person?
This is very complicated technology.
Why did they do it?
Because if you say, yes, I want to tag them them that sends to you what they call uh social approval
indicators and the richer the stream of intermittently arriving social approval indicators
that's arriving in your sort of virtual app inbox the more irresistibly comes to tap on so so one of
the things they optimize for is this is why the like button took off yeah right it was originally
there for a much more mundane reason, but every time someone clicks like,
social approval indicator.
Every time someone tags you in a photo, social approval indicator.
So now you have inside this app, every time you click on it, indicators that other human
beings are thinking about you.
Sometimes they're not there, sometimes they are.
It's like a slot machine.
How does that affect the person hitting the like?
It affects the person getting the like.
Getting the like.
They want the richest possible stream of social approval indicators coming at you from your network. That makes it almost irresistible
to click on that app to see what's going on. I mean, that's just pure psychological vulnerability.
There's no reason for there to be like buttons on these things. Original design of social media was
not so two-way. You would post things that people could read. They added that because you get social
approval and they get the tagging
so you could get social approval indicators.
And that plays on this deep-seated
psychological vulnerability.
Someone is thinking about me
and I can get evidence of it
if I touch this button right here.
That's an incredibly powerful thing
and it really shot up their profitability
and their average user minutes
once the company started introducing these
into their social media apps.
I mean, the whole experience is engineered
to keep you obsessively
clicking on this thing and looking at that screen.
What about the brain response to this?
Because there's a dopamine response, which is the same neurotransmitter
that is stimulating your brain when you have cocaine or heroin
or alcohol or nicotine, right?
So how does that play a role in here?
Well, it's the same effect that the
you know the famous uh zeiler experiments with the pigeons uh pecking on the lever and if they
intermittently got food the way that messed with the dopamine system made them addictively tap in
a way that if they knew they'd always get food they wouldn't and this is the effect that all of
these intermittently arriving social approval indicators have. It's not food nuggets. It's likes and tags.
But they're not always there.
But sometimes they're there.
And that messes with the dopamine system in a way we've known
since those experiments in the 1970s that can be...
BF Skinner, right?
Yeah, it's impossible.
It's impossible to ignore.
And the best way to train your animal is intermittent reinforcement.
Don't give them the treat every time.
Make them guess and then keep them coming back.
Yeah, there's even rumors, I don't know if it's true that facebook for a while was actually
purposely introducing uh randomized delays into giving some of this feedback back just to make
sure that it was a little bit more intermittent i don't know if that's true but i wouldn't put
it past i'm given what i've learned so then there's good science about how they're doing this
and and the technology that they're using and it is addictive yes it's meant to be yeah yeah
that's frightening so you think you're in control but you're yes it's meant to be yeah yeah that's frightening
so you think you're in control but you're not no you're the product yeah there's a reason you're
not paying for this they have their clients which are the advertisers yeah and you're the product
and they they wrap you up nicely i mean anyone who has a small business or a large business who's
advertised on social media will tell you it's wonderful it's one and this is why is because
they have something close to a billion users worldwide that are
clicking on this thing obsessively.
It's like an advertiser's dream.
One of the things you talk about is the supervillains, the four supervillains, the standard way of
learning.
What are those?
How do we conquer those things?
So I think everyone could relate to these.
I alliterated them so it makes them more memorable.
So they all start with the letter D, and they're driven by technology.
And technology didn't create them, but it certainly has amplified it.
Really quickly, the first one is digital distraction.
How do you maintain your focus and your concentration in a world full of rings and pings and dings and app notifications, social media alerts, likes, shares, comments, you name it, right?
And that's why we have a whole chapter dedicated to how to focus. Um, the other one is digital
deluge, which is this overwhelm you're talking about. They say the, I mean, we did program
long time, you know, for years we, we trained at Google. And I remember the chairman there has a
quote. He was chairman at the time, Eric. And he said,
the amount of information that's been created since the dawn of humanity, since humans walked the planet to the year 2003, just a few decades, two decades ago, that amount of information
is now created every two days online. Yeah. It's insane.
Yeah. So the amount of information, Moore's law, it's doubling at dizzying speed. The half-life
is getting shorter. it's getting you know
information is getting outdated so you have to you know our ability to learn to unlearn to relearn
is an incredible competitive advantage i think it's the most you know most powerful edge that
we could get in our life and school and in our careers also as well but that digital deluge
creates challenges like information anxiety, right?
Higher blood pressure, compression of leisure time, more,
more sleeplessness, more rumination.
And so that's why we teach people how to learn faster or read faster.
It's so important. Third one is digital dementia, which is.
Digital dementia. Yeah. It's where we're.
What's that?
The idea that we're outsourcing our memories to our,
these external hard drives drives like our phone.
I mean, think about it, Mark.
How many phone numbers did you know growing up?
A lot.
A lot.
Now I know my own.
I can barely remember my fiancé's phone number.
Right.
Exactly.
And so we could be texting or calling every single day to a number people, if we don't check our phone, we don't
really know what it is. And not that, let me back up. So not that we want to memorize 500 phone
numbers, but it should be very concerning that we've lost the ability to remember one phone
number or a PIN number or a passcode or something we just read. I believe two of the most costly
words in life sometimes are, I forgot, you know, I forgot to do it. I forgot that conversation.
I forgot what I was going to say. I forgot what I read. I forgot that person's name. I forgot, you know, I forgot to do it. I forgot that conversation. I forgot what I was going to
say. I forgot what I read. I forgot that person's name. I mean, just goes, no, I forgot to go to
that meeting. Every single time we have those thoughts, we lose time. We lose trust. We can
hurt a relationship. On the other side, I think memory is an incredible magnifier. When you can
easily remember client information, product information, give speeches without notes,
remember important things about the people that you love, you know, your clients, your customers.
I mean, life gets a whole lot easier.
So that's why the largest chapter in the book is on memory improvement.
And then finally, the fourth one outside of digital distraction, digital deluge, digital dementia is a term I coined called digital deduction and this is uh i was reading research on saying that the new generation the
younger generation is the first time that they've had they tested um worse than previous generations
when it comes to logic and critical thinking and they were correlating that to technology doing the
thinking for us i mean you think about algorithms even something something simple like GPS, we don't have to build the visual spatial awareness and that intelligence, that part of our brain, because there's technology doing it for us.
And with algorithms, it's always telling you what to think all the time based on what you're engaging with.
It's true.
It's hard to imagine a world without Google Maps, right?
I mean, we always have to drive and remember where we're going and learn.
They would have these tests like at, you know, London cabbies that we talk about. We do a lot
of research, you know, where they have to, in order for them to get their license, they have to
go through years of studying. And they actually shown that you know the part of the brain hippocampus it's it's more highly developed more dense um because they're you know neurons what's
the term neurons that fire together they wire together right so um but that's how you do it
it's use it or lose it it's similar to technology like if you have to go to the bank and it's eight
blocks away and you choose to take your car that's great but you don't you that's an opportunity to
get your steps in, right?
Or if you have your apartment on the fourth floor,
your office on the fourth floor,
and you choose to take a lift or an elevator,
and you don't take the stairs, I mean, again, it's convenient.
Technology is very convenient.
But I think there has to be a balance
with also keeping our minds mentally fit.
And our brains are an organ, obviously,
but they act more like a muscle.
It's use it or lose it. And i want people to have their strongest mental muscles their sharpest memory
you know lots of energy um stronger stronger memory and and so on and so in a sense you you
identify these these things that stand in the way of our learning or the digital distraction
the deluge the dementia the deduction then i'm sure you give
people a roadmap on how to think yeah that's why we have chapters for everyone um so the the
superpowers that we talk about there are all the chapters it's a really a a guidebook on meta
learning what we should have learned in school learning how to learn in fun enjoyable easy
simple ways so you know the memory chapter
is to combat digital dementia there's a whole thinking chapter on problem solving and how to
how to uh how to think more clearly to help overcome the the digital um deduction and
you know focus and concentration and flow to get over digital distraction and so on.
So, you know, it's one of those things, again, technology, like fire.
Fire is technology, early form of technology.
But it's how it's applied.
Technology could cook your food or it could also burn down your home.
It's just how it's utilized.
Yeah, it's so interesting.
It sort of reminds me when you're talking about a Marvel series, right? It's like the supervillains and the superpowers. I think it's a really nice way of framing it. And I think it's true. We have to be vigilant about the things that interrupt our ability to actually live a life that's fulfilled, engaged, that allows us to do what we want, to build relationships, to build our well-being and our health, to build financial security. I mean, these are the basic skills in life we don't
learn as we grow up. And most of us have to come back to that. So Jim, what inspired you to actually
update this book? Because I thought it was a great book to start with. And I think there's
some real interesting things in there that you bring in that I think are going to make a difference for people.
So what are those sort of highlights from the book that are quite new and innovative?
So when the book came out a few years ago, you know, I know you know this because you wrote the foreword for it.
It came out in April 2020, which was…
Good time to release a book, right?
Yeah, interesting time to release a book.
So we're really proud
of the book we donated the proceeds to alzheimer's research for women women are twice as likely to
experience alzheimer's than uh than men uh in memory of my grandmother um also we built schools
i had learning challenges in school from a traumatic brain injury and so we built schools
in ghana guatemala kenya and so we book, though, just because the world has changed a lot over the past few years.
So it's meant for a post-pandemic AI world.
And it has all the original strategies on how to read faster, improve your memory, brain optimization, focus, flow, changing your habits.
But then also really focuses on the new material on creating momentum in your life, which is what we talk about three M's in the
original book, mastering your mindset, your motivation, and the methods for brain optimization
and learning faster. And this is really about gaining momentum. So AI to enhance your HI,
your human intelligence, that will give you greater momentum, understanding your brain
cognitive type. I think there's a lot of self-awareness as a superpower allows you to
lean into your strengths and your traits to help you create momentum velocity. For the first time
in over 30 years, I talk publicly about brain supplements and human studies on nootropics.
And so it's vast. It's got 120 new pages. So very excited about that. And also my world,
not only the external world has changed, my world has changed.
I mean, I entered my 50s.
We had our first child.
And it really made me want to double down on my conviction and our commitment to helping
build better, brighter brains, especially for the new generation.
The harms of social media, I think, are very clear right now.
My colleague at NYU, Jonathan Haidt, has focused really, really closely on the harms, particularly to a very specific subset of the population, which is teen a, there's, there's a lot of evidence
showing that there's increased risk of depression and suicide for young girls as a result of
increased social media usage. And that's partially a result of social comparison. That's partially a
result of, I think, the, the, you know, the social hierarchies that, that young girls are very,
very prone to at a young age. And I cannot imagine growing up with social media, you know,
in, in middle school, or, or elementary school, or, you know, even high school be probably worse.
But I cannot imagine what that would be like these days to actually have, have these tools,
you know, the likes of your friends and the, you know, the your enemies plotting against you and
the hierarchy of middle school and
high school i think it's terrible and um so i think there are there is a role for government
uh to step in and actually uh enforce uh age limitations um because it's a coordination
problem for girls right uh if if one of your if all of your friends are on it and you're not on
it then that yeah then you're actually ostracized from the group which is a huge problem right so
uh so there's i think there's a role for authorities to step in and say, like, look, no social
media use before a certain age.
Now, what we can do about these broader problems, again, to come back to the kind of more specific
items that I think are really important to focus on here, I think it comes down to three
different buckets.
And I think it's actually somewhat applicable to AI,
too, in terms of the three buckets are what individuals can do, what governments can do,
and what platforms can do. For governments, I think that focusing on Section 230 and making
platforms more liable. What is P30? Yeah, so sorry. Section CDA 230. This is a law that was
passed. And thank you for asking. I mean, I'm sure everybody's familiar with all the bills in
Congress and what they do. All the sections of all the bills. But I personally haven't kept up.
Yeah. This is the Communication Decency Act that was passed in, I believe, 1995.
Section 230, it's called. And if you hear people talking about social media and regulation, usually it involves Section 230.
But basically, it makes platforms not liable for the harms that come from people using their tools.
So it was a super instrumental and important law for regulating the Internet in such a way that allowed for free and open exchange of information,
right? You can post something and the company that is responsible for serving that content
is not liable for what you post, right? Which I think in general was a fantastic idea.
But when it comes to the algorithmic amplification of content there there are
opportunities for great harm that are that that make this not a neutral uh a neutral uh like
telephone system right it does it's not like a neutral kind of oh i'm just i'm just sharing this
my friends it's actually something that is serving content that might actually cause real harm in the
world and so i think that focusing on section, updating it to make sure that platforms are more liable
for some of the things that happen on them,
I think is really important.
On the platform side,
I think that there's many, many, many interventions
that can be done to help improve our relationship with these tools.
There was a handful of actually using AI.
There's a bunch of interventions that you can use AI
to actually help identify content
and not demote content based on the identification,
but to give users basically the ability to see,
for instance, when a kid is about to post something like a comment that is extremely toxic and bullying of someone else, the platform can cause you to pause.
And it can identify that content and it can cause you to pause and say, actually, maybe you should think about not sharing this.
Or maybe you should just take a minute.
You can share this still,
but like here's a little bit of friction in place
that keeps you from doing the worst thing.
And I think there's a tremendous number
of possible frictions that can be employed
that reduce a little bit of the kind of outrageous
engagement and addiction problems with this,
but which is again, part of the bottom line
is these companies,
but they make it a much less toxic place for us all. So if you give users more choice and more frictions at key intervals, it can actually
really dramatically improve the kind of content that's shared on these tools. And that's been
shown in studies that frictions actually really do dramatically help. They help us make sense of
misinformation. They help us keep, they keep us from sharing on the worst type of information to all of our friends.
And they keep us a little bit saner because we're seeing fewer threats that are just, you know, stuffed up in our feeds.
So that's one way to sort of create these sort of regulated structures within social media to give pause when there's content that might be damaging right yeah
yeah and that goes a long way i just want to note that actually goes a long way if you think about
these vectors of of information sharing you can you know if you if you if you stop a single share
of of a single piece of outrageous inflammatory conflict like if in if in myanmar right during
these ethnic pogroms that happened,
uh, if you had, if you had put small frictions in place at that moment in time, it probably could
have saved, uh, thousands of lives. And that's, that's the kind of thing that's really important
to recognize. These are really influential things. Yeah. I mean, I think that's powerful,
but do you think it's enough? I mean, do we, do we need to go further and figure out how to,
you know, just change the economics of social
media so that it doesn't sort of create this perverse incentive of the worse information
that there is, the more inflammatory, the more disturbing it is, the more likely it
is to spread?
Is there a way to sort of say, wait, guys, business model change.
Is that even possible?
Or how do we fix that it just
seems like that is such a pernicious force where all the incentives even if you put like a little
pause like okay well you can't you know you have to kind of um you know be asked a question if you
want to drink a bottle of wine well maybe you think you want to drink that bottle of wine maybe
it's not so good for you like and i'll just drink that bottle of wine you know like i just i don't know like is it gonna really work yeah i i think
that uh you know we have we have small frictions like this throughout uh society uh real large
right to keep try to keep people a little bit more on track in their lives to keep them from getting
totally sucked into a uh to a problematic thing, a problematic behavior.
Um, you know, certain, certain extremely addicting drugs are illegal for a reason.
Um, you know, I'm not for legalization of every single drug that's available.
I think the world is, would maybe be worse off with, uh, if we had a heroin that you
could buy at the corner store.
Um, uh, we do, it's called sugar.
That's actually true. That's a's actually true that's a good point that's a good
point uh and a huge huge huge uh other problem there for sure and thank you for fighting a good
fight on that um but uh uh but yeah i do think i do so and just to qualify and put some historical
context here around around advertising as a business model before we had advertising as a
business model we actually didn't have newspapers.
Like newspapers rely upon advertising as being a real foundational subsidizer
of our sense-making capacity, right?
So NPR just like laid off 10% of its workforce
earlier this year
because they had an advertising downtick, right?
So there is a huge subsidy on sense-making
that comes from advertising.
And I think that that's important to note that advertising itself is not the most demonic thing in to fix it if enough of us are pissed off about the extreme stuff
that we're getting served on a regular basis.
It's just we can't really coordinate well right now because there's so many other issues
that seem pressing and urgent.
Like we've been kind of flooded with threatening information and problems.
And it's very difficult to coordinate collectively when everyone has a different problem.
And I think this is one of the core problems that we're facing is that we can't cohere if there is more misinformation than real information. So that's a big part of it.
So that was sort of one strategy is about this sort of regulation and sort of enforcing this pause. What other things can we do to sort of solve this problem?
Yeah. So as individuals, I think it's really important to recognize, so I have this concept of healthy influence online, which is recognizing that we are not just influencers. We are being
influenced by these platforms as well.
So it's important to recognize this kind of multidimensional influence.
That's it's omnidirectional, right?
It goes it goes both ways.
We we are influenced by these tools
and we are influenced by the by our communities as well as we are influencing
our communities and taking some responsibility for the stuff we post
is really, really critical.
It's a really important piece of that, right?
Don't just do it for the metrics.
Do it because you think this is actually a really important, healthy thing for the rest
of the world.
I think that's an important piece of it, right?
Recognizing that you are a steward of an audience.
You are actually creating content that other people will see.
And I feel this.
I'm sure we've all felt this
to some degree that the FOMO that comes from someone posting something about something that's
happening and you're like oh uh i wasn't invited to that that sucks right oh bummer yeah um uh
the simple way around that which is like holding on to the post into for a couple weeks and then
posting uh yeah post posting essentially post posting, essentially post posting,
uh, well after the fact so that people don't feel, uh, and your existing audience, they don't feel
as, as kind of left out by that, um, that particular thing. And, you know, I think it's
important to think about social media as, as like a community, like we are in these communities
together. Uh, and, uh, you need to, you need to approach your communities online as if, uh, they
are real life communities because these are real humans that you're impacting with your content.
It's not just for you.
This is for other people too.
So I think that's a really important piece of it.
Interesting.
So that's sort of individuals can sort of be more conscious about their use.
I mean, I try to go on social media holidays.
I don't really look at Facebook.
I don't really pay attention to Twitter.
I use Instagram to post stuff for myself
to educate people about health issues. Sometimes I'll just scroll while I'm standing online or
something and look around. But I don't spend that much time doing it. And I feel like if I do,
it's just a big suck. And my life energy is really important to me. And I think the question is,
what are we missing by not picking our heads up? What are we not getting? And I think you know the questions what are we missing by not picking our heads up you know what are we what are we not getting and I think you talk a lot about in the book about how we need
to kind of reconnect we call it social media but it's almost anti social media right and how do we
get back to really be being in connection with each other in person yeah and real-world relationships
and why those are really important and how you know you think about what's going on with our
children today I mean the rising rates of mental illness, depression, anxiety,
suicidality, you know, ADD, mental illness, obesity.
I mean, it's all connected.
And so how do we kind of help our generation of kids
who are growing up in this social media world
to actually shift what they're doing?
Because it's like taking a heroin needle
out of somebody who's an addict's hand.
It's like, good luck.
Right.
Yeah.
Yeah, yeah.
No, the addiction is very real.
And I think it's important to recognize that it is real
and that these are pretty powerful tools
for addicting us and keeping us there.
I can offer a couple of really just pragmatic, easy things that people can do, uh, that are, that are helpful. There's an, uh,
there's an app, uh, called one sec, which is great. Uh, it takes about five minutes to set
up five to 10 minutes to set up on your phone. Um, but it actually, uh, uh, it will probably save you,
uh, dozens of hours of your life over the course of the next few months.
But basically, it's a content blocker. But it's a content blocker. It's actually just a little
piece of friction that you can employ that what it does is that when you click on your app,
you open up your phone and we impulsively reflexively always go to the app that we just
we black out for a second and we wake up, you know, 20 minutes later and we're in someone else's stream or watching a crazy video or in Tik TOK, whatever
it is. Um, but this app, it basically forces you to take a breath before you enter into, uh, the,
uh, the app. And if something as simple as taking a breath, it reformats, it snaps you out of that impulsive click, and it makes you think about your intention, why you are doing this.
And I found it to be amazingly helpful, things like that, content blockers like that, to keep you from just defaulting to the instant habitual behavior. There's another app
called Self Control for the desktop that's really fantastic as a content blocker that you can set
time limits for yourself that is extremely helpful for managing your time if you find yourself
automatically going to a news site or to Instagram or to Facebook or to TikTok. But a lot of these tools, I think they will become much more prevalent because we need
to renegotiate our time with these tools.
We need to renegotiate our attention with these tools.
And there are increasingly better ways of doing that that actually just they snap us
right back into that system to processing right back into that better part of ourself. We're like, ah, this is this is why I'm doing this. I'm not
just an impulsive, emotive human doing things with no control. I actually have agency.
And what what can the platforms do? I mean, are there ways that they're self policing or
regulating? Yeah, there are there are a lot of great people at these companies working on trust and safety teams
that are trying their hardest to figure out
what to do to help people.
I think that these platforms could invest more
in those teams.
I think they've been some of the first to get cut
in this recent round of layoffs.
But no, the trust and safety teams
are incredibly important for
helping us understand what is best for us, right? So all the research that Francis Haugen pulled
from Facebook, that was the result of trust and safety teams internally doing good research on
what Facebook's harms are to the world. And, uh, so, so there are, there are good people inside of these companies
really trying to make these tools better. Um, I think, I think that, uh, you know, you can,
you can see it's all the, all the work that you don't see behind the scenes to kind of keep out
the really toxic stuff from social media. I think that if social media was just, uh, had zero, uh,
moderation, you would be horrified by the kinds of things that would end up on a regular basis.
And you kind of see this with different WhatsApp communities.
This is actually the moderated version we're getting, is what you're saying.
Right. Oh, absolutely. Yeah. Yeah, definitely. Yeah. Which is creepy and strange to think about,
but social media could be so much worse. And in fact, in a lot of other countries,
trust and safety teams don't have as much of a significant say in presence. So a lot
of the social media that goes to other countries is actually some of the worst stuff. Some ways
of spending our time and some behaviors are a little bit more nutritious for our well-being
than others. It doesn't mean we always have to make the nutritious choice, but if we're not kind
of feeding ourselves nutritious behaviors, at least some of the time, you know, there's going
to be a problem. I love that idea. It's sort of like nourish happiness.
How do you nourish happiness? It's such a great concept.
And most of us don't think about that directly. And I, I think, you know,
you mentioned social media and I know in your class,
you tell your students for a time being to delete all their social media accounts as an experiment.
Why is that important and what do they find and what is your experience?
Yeah, I mean, so in full truth, there's actually not much really good data on social media
and whether it affects happiness, mostly because we can't do the right experiments, right?
There's no control condition.
There's not like, you know, college students today that have not interacted with social
media and don't want to, right?
Like this doesn't exist.
We've inadvertently put these tools in the pockets of 6 billion people
without really understanding
how they're going to affect our lives,
our wellbeing, our attention,
all this stuff, right?
But, and also with the caveat
that social media is just a tool, right?
That we could use for all kinds of different things.
The problem is that the way we tend to use it
allows us to do things
that don't look a lot like the behaviors
we know map onto happiness.
So take social connection. You know, one of the things that we know is super important for
happiness. In theory, these tools should be great for social connection, but in practice,
they're often at the opportunity cost of social connection. You know, I remember sitting, you know,
in a restaurant looking over at different tables of families who all have their, you know, they're
together as a family in this setting that's for, you know, millennia has been used to allow humans to connect really closely with the people they
care about. And they're all privately on their own devices doing things. Yeah. Yeah. I just want to
tell you a quick story before you go on. I went to Google to give a talk and I got a tour after,
and I walked around and there was a lunchroom and, you know, when I met with the human resources folks there, they said one of the most important requests was for more connection with each other. They felt isolated, alone, and they
wanted more interaction and connection. So I walked around campus, and over lunch, I walked into this
room where we were sitting on a couch on their computers. There must have been 30
Googlers, they call them. And I'm like, is this the silent lunchroom? And they're like, no,
it's not. And they were all literally sitting next to each other on their computers,
disconnected from each other. And it was just the most funny, strange experience I've had.
And it's not just Google. I mean, this was one of my most shocking observations when I became a new
head of college was that I walked into the dining hall, which in college, I remember is like the
loudest place on campus. You know what I mean? And it's not so much that it's dead quiet, but it kind of
feels more like a library because they all have, you know, these big Bose headphones on and their
little things, they're sitting at tables all together, completely disconnected. And then you
have, you know, 65% of college students report feeling very lonely most days, right? And they're
around hundreds of other people that they could connect with.
But, you know, the startup cost of like having that first conversation can be tough.
And it's just much easier to kind of go online.
So I think of a lot of the kind of social connection we get on social media, sort of the NutraSuite of social connection.
You know, it kind of feels like it's sort of like that.
I love that.
It's easier to get and stuff. But the other thing is that it, so we know that not social media per se, but I think just devices in general, because I think you don't have to be on Facebook, like your email, like, you know, games, like, you know, the internet, like all the right um in part because of things like blue light
before we go to bed but just the you know attentional opportunity cost of like i know i'm
supposed to go to sleep but you know i just want to scroll through one more page of reddit right
like you know these again these things might feel fun but there can be a real opportunity cost um
one of the things we teach about in class is this funny feature of the brains that there's like this
interesting disconnect between the stuff that we really like in the world, like the stuff I would say we find really nutritious, we really get some benefit out of, and the stuff that we want.
Like there are literally different circuits in the brain for wanting and liking, which you see dissociate most strongly in the context of addiction, right? So like an active heroin addict really craves, really wants a drug, but when they finally get it, you know, they're habituated to it. So their reward system doesn't even fire for it that
much because they don't even like it that much. And then I see disconnects of the opposite way,
right? There's stuff that we really like in the world. You know, I think a really hard
cardio session or, you know, like putting the work in to have a really nutritious meal or
gratitude or social connection, all this stuff we're talking about, but we don't like have
circuits that crave it, right? Like there's not, you know, all this stuff we're talking about, but we don't like have circuits that crave it.
Right. Like there's not, you know, our dopamine system kind of misses that.
Right. And so people get addicted to exercise. I know I'm like that.
If I don't do it, I get depressed.
I think there's a big individual difference there.
I exercise, but I wish my brain could like develop a craving for it.
And in the same way I crave like sugar or like, you know,
but yeah, so I think we have to, you know, and I think one,
but there is one way to hack this system and that gets to the stuff we were
talking about before with Buddhism that, you know,
one way researchers are finding you can hack the system is through
mindfulness, right? If after that activity that you find really good,
you take a moment to realize like, huh, when I was scrolling through Reddit,
that didn't feel super hot. But like when I had a really nutritious, like deep conversation with a friend that felt
better, like when you kind of force your brain to notice that what you're feeling, that can kind of
remind your dopamine system, wait, wait, hang on, there is a reward there. Like, let me update what
I want to create in the future. And so this practice of mindfulness research by folks like
Heidi Kober and colleagues at Yale are showing like can help us update the craving system.
It can help us kind of come to terms with the fact that even though I thought
I wanted this before, it's actually not as good as I thought. And you know,
even though I didn't really think I needed to seek this out,
I noticed that it feels good.
Like maybe I should bump that up in my own behavioral repertoire a bit more.
So, so when your students do this digital detox, what do they report?
Do they, do they love it? Do they love it? Do
they hate it? Are they feeling they get withdrawal and seizures? Yeah, yeah. Many people report
withdrawal at first. I think that's the strongest. Withdrawal, but also like noticing their own
behavioral tendencies. I mean, people can't even walk into another room without their phone. It's
like, you know, I got to bring my phone with me everywhere I go. And if you don't have it,
like if you go to the kitchen or living room, it's like, where's my phone, phone. It's like, you know, I got to bring my phone with me everywhere I go. And if you don't have it, like if you go to the kitchen or living room, it's like,
where's my phone? Right. It's like a weird thing. It's like an appendage.
No, it's super, super hard. For my podcast, I interviewed this woman, Catherine Price,
who has this wonderful book called How to Break Up With Your Phone. And she suggests putting like,
you know, a little hairband or an elastic on your phone so that every time you go to use it,
you notice this thing and it can just make you a little more mindful of like, wait a minute, I didn't even realize I was picking it up, right?
She has this wonderful acronym she calls WWW, which is like, you know, what for, why now,
what else? You know, what was I even picking up for? You know, why did I need to do it now? And
like, what else could I be doing? And, you know, having read her book, now using that technique
myself, I can watch it. It's like, you know, what for her book, now using that technique myself, I can watch it.
It's like, you know, what for? It's for nothing. Or is it just, I was just anxious or I just was like momentarily fleetingly bored. Yeah. Like even in social situations, you know, like having a
conversation with some friends and I have this momentary feeling of boredom and I'm like already,
you know, there's my already reaching for the phone and it's like, is that going to be nutritious in the context of this otherwise good conversation? I think, you know, when you think about
evolutionary history, like never in the history of our species have we had a stimulus that's so
compelling as this object. Like our brain knows that on the other side of that phone is, you know,
every cat video on the internet, my email since 1999, like porn, like, you know, like good recipes,
like politics and like our president's Twitter feed, like my brain knows that, you know, and it's
making opportunity costs to realize, like, I'm having a fun conversation with my husband, but,
you know, is that as good as every cat video that could be out there? I don't know. And so,
you know, it's taking an attentional cost that I think we don't realize a lot of the time.
And I think that cost is stealing us from presence that would normally be bumping up our well-being.
And those students, are they happy after a little bit, after they go through withdrawal and the seizures?
Yeah, yeah.
So some of them, once they get through, often they report just having super awareness of it.
Like, I didn't realize how much I was doing it.
Some of them stick with it.
A lot of them, like any addict, kind of go back to it. Like I didn't realize how much I was doing it. Some of them stick with it. A lot of them, you know, like any, I could go kind of go back to it, but I think hopefully they go back
to it with a little bit more mindfulness. So some of them do say that they end up deleting the apps
that are most problematic, you know, so that after having done it, it's like, well, I didn't really
get rid of, you know, Snapchat, cause that's my lifeblood, you know, in the college these days,
but I kind of got rid of, you know, like that one video game that was stealing my attention,
or, you know, I noticed the Instagram specifically was making me feel bad.
So I got rid of that, you know, so I think they, they come out with a little bit more awareness
and that's really the goal. It's not to say shut off your social media forever, because that's
probably not realistic for most of our lives. Like phones and these tools are not going away.
It's more just finding a like slightly more mindful relationship with some of these devices.
Thanks for listening today.
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