The Dr. Hyman Show - How Your Free Will And Data Are Being Hacked By Micro-Targeting Of Your Personality with Andy Russell
Episode Date: March 11, 2020When I was growing up we had news sources we could trust. Under The Fairness Doctrine, news on the radio, TV, and in print was partial and fair. But in 1987 during the Reagan administration, this was ...repealed, leading to alternative media and more misinformation than ever before. And now with the internet, we are truly in the wild west of sharing information, collecting data, and trying to maintain privacy. Big companies take advantage of that from all angels with their marketing, which is now ultra-targeted (and often in ways you wouldn’t even be able to recognize). Today on The Doctor’s Farmacy, I sit down with Andy Russell to talk about what data really means, who has yours, how they got it, and how they use it. Andy is a digital media, ad-tech, marketing-tech, and data science innovator and pioneer as well as a self-taught Behavioral Economist. He has invested in, incubated, or run over 50 technology companies, including Daily Candy, Thrillist, Tasting Table, Idealbite, PureWow, Zynga, Betaworks, Business Insider, Sailthru, RapLeaf and LiveRamp, SpongeCell, AdRoll, and Bounce Exchange. He is the Founder and Chairman of Trigger Media, InsideHook, and Fevo. This episode is brought to you by ButcherBox and Joovv. I recently discovered Joovv, a red light therapy device. Red light therapy is a super gentle non-invasive treatment where a device with medical-grade LEDs delivers concentrated light to your skin. It actually helps your cells produce collagen so it improves skin tone and complexion, diminishes signs of aging like wrinkles, and speeds the healing of wounds and scars. To check out the Joovv products for yourself head over to joovv.com/farmacy. Once you’re there, you’ll see a special bonus the Joovv team is giving away to my listeners. Use the code FARMACY at checkout. Now through March 29, 2020, new subscribers to ButcherBox will receive ground beef for life. When you sign up today, ButcherBox will send you 2 lbs of 100% grass-fed, grass-finished beef free in every box for the life of your subscription. Plus listeners will get an additional $20 off their first box. All you have to do is head over to ButcherBox.com/farmacy. Here are more of the details from our interview: How much do sites like Facebook and Google watch our online actions and what are they doing with the information? (8:30) Why we have an unregulated internet (14:14) What does data really mean, who has yours, and how did they get it? (18:26) The repeal of The Fairness Doctrine and the regulation that alleviates digital platforms from responsibility for third-party content posted on their sites (24:42) The sale of your information by “Big Data” to Facebook and Google (27:27) How a computer or database can “know you better than you know yourself” (34:04) The current state of our personal data and political digital advertising (39:50) What we can learn from the Rwandan genocide (1:04:51) What you can do to know whether you’re being falsely advertised to (1:09:51) Should Facebook and Google get rid of political ads? (1:17:55)
Transcript
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Coming up on this week's episode of The Doctor's Pharmacy.
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Now let's dive into today's show, the next episode of The Doctor's Pharmacy.
Hi, everyone.
Just wanted to let you know that this episode contains some colorful language.
So if you're listening with kids, you might want to save this episode for later.
Welcome to the Doctor's Pharmacy. I'm Dr. Mark Hyman. That's pharmacy with an F-A-R-M-A-C-Y,
a place for conversations that matter. And if you care about digital privacy and your data,
this is a conversation you should listen to because though you may think you're making
choices on your own, you may not be, and your free will is being usurped in ways that are
invisible, insidious, and nefarious.
And the guest we have today is the guy to talk about it because he was involved at Ground
Zero, Andy Russell.
And Andy, I met at a party a number of weeks ago, and we had a brief conversation that
just shocked me, and I wanted everybody to hear this.
Even though it's not about health and medicine or food it is about our mental health and it is about our brain how it works and how it's being
undermined by various activities that are happening across the technology world that
you may not be aware of and I certainly think of myself as well informed but I was not really aware of the depth of the use of our personal data
against us to make us do things that we think are our choices but may not be. So Andy is a digital
media ad tech, marketing tech, data science innovator, as well as a pioneer and self-taught
behavioral economist. He went to Cornell, as I did, and he took the same psychology class. He went
further with it and veered off into medicine.
He's incubated and run over 50 technology companies,
including many you might have heard of, including Daily Candy, Thrillist,
Tasting Table, Ideal Bite, Pure Wow Zinga, I heard of that,
Betaworks, Business Insider, and on and on and on.
He also was a founding partner with Bob Pittman,
who is an incredible brand guy you might have heard about
in the private equity firm Pilot Group.
And he's co-founder of one of New York's best hotspots, a restaurant lounge, Moomba, which he did when he was 26, which is impressive.
I don't know what I was doing when I was 26.
I was in medical school.
And he's the chairman of Treat House.
He also does a lot of philanthropic stuff, working on the board of Mount Sinai, Department of Children Analysts and Psychiatry. He's on the advisory council for the New York Stem Cell Research Foundation and founding chairman of
BUILD New York and has been a keynote speaker at the Prentice School that specializes in teaching
students with dyslexia. And he's a recipient of Network's 2020 Global Leadership Award,
on and on and on. So the fact that you went to Cornell is awesome because I went there
and you graduated in abnormal psychology. I thought that was a joke in your bio,
but it's actually a thing. We'll talk about what that means. And you also went to Columbia
Business School. So you're a smart dude. And the reason I invited you on this podcast was to
talk about what's happening underneath the surface of our smartphones and our web browsers
that people just aren't
aware of. Everybody hears about data privacy. We hear about our 50 million emails. I mean,
50 million Facebook profiles being stolen by Cambridge Analytica that's used against us.
And we hear about all these hearings in the Senate and Congress from Mark Zuckerberg and
Google. And yet most of us don't probably understand it very well, including me.
So I invited you here to educate me and us about what's actually happening in this technology
landscape. And the conversation that got me really intrigued was you said that this technology,
which is sort of agnostic, it'd be used for good or bad, to target people using digital marketing and advertising was being used against us in ways
that we weren't aware of for political purposes and that were also being used in a one-sided way
by Republicans and the Democrats you hinted weren't up to speed on what they should be up to
speed on to have an even playing
field. Whether you're Democrat or Republican doesn't matter. But if one political party
has a technology, sort of like a smart bomb, that the other group doesn't, we're in trouble,
right? Because then it's not a fair democracy, right? It's not a fair democracy. And that's
what worries me. And I want to sort of get into
to sort what first let's start off with sort of the the high level um you know what happens when
we go on our phones and our websites and we're browsing around and doing stuff like how much
is google and facebook and all these apps watching and what are they doing with all this data they collect?
Like, tell us about how this works
at sort of start at 30,000 foot level
because I don't think people understand.
Sure.
So basically imagine your worst nightmare
of being watched.
Every action you do,
every feeling you have,
any emotion you might have, not just the things you purchase,
but deep into your soul, your insecurities, are there ways of pulling those out of you?
So using your worst traits against you? Well, so it's just technology, right? It's just tech. So there is a
parallel universe where the internet knows so much about you that the internet knows the things that
you want, should want, will make you happier, have a more joyous life and have
less frustrations. There's a parallel universe.
That sounds good.
Yeah, sounds amazing. And this is what we were trying to build. Like all of us who've
been part of building the infrastructure of the internet and digital technologies. Imagine a world where companies create services
and products that are very valuable
to segments of the population,
and segments of the population have needs,
desires, and wants, and there's a connectivity
or a curation where it's easy for those consumers to find those things that they want, making their life better and easier.
And it's easier for companies to find those consumers, making their businesses grow with less cost, less inefficiencies.
That's what we are trying to build, like really trying to build.
Yeah. like really trying to build yeah so if I create my broken brain docu-series and I
want to share with people on you Facebook ads I can actually get it to
people who might be suffering and benefit from it that's a good not bad we
do that I do that I mean 100% like you actually provide real value to real
people and the real people out there who maybe don't know that you exist but wow
once they found out that you exist, their lives would be better.
Yeah, okay.
That's fantastic.
Now, the flip side of that
is we do live in a capitalist society,
and I'm fine with capitalism.
As a venture capitalist,
you'd imagine you would be.
Yeah, and I believe in hard work, right?
And competition.
And that hard work and competition and capitalism drives some innovation, right?
But when greed and power overstep their bounds,
the same technologies that could be used for very good purposes, satisfying needs of people, lowering their anxieties, making them overall happier, less angry, less frustrated, less hate.
The same technologies can tear us apart and make us paranoid of those around us.
And we've seen it.
So this isn't a new thing with sociology or anthropology.
You see it all throughout history.
Yeah, I mean, you have demagogues.
I mean, you can activate people like Hitler did.
They had propaganda films.
They had more crude technologies.
But now...
This is just propaganda on steroids.
Yeah.
And opposed to a single message
going out to a greater population,
it's going directly to you
because in your news feed or the ads that you see
or the content that you see,
whether you put a search into Google
or you're flipping through your Facebook feed, your Instagram feed, your Snapchat feed,
anything, it's personalized to you. Now, why is it personalized to you? Well, obviously,
those big tech companies know a lot about you. Now, in a perfect world, that's great. You have a personal curation service
of valuable information to you.
But in an imperfect world,
which is what we obviously live in,
it turns into manipulation.
And it can get so dangerous, and it already has,
the way it turns into almost hypnotism.
Right, so here's the thing.
Advertising, when there's an ad on TV,
or there's a radio ad,
or there's an ad on a podcast,
you know you're being sold to.
It's pretty obvious.
100%.
This is news masquerading as,
well, this is ads masquerading as news, right?
This is insidious ways of communicating that you don't know you're being targeted.
But it's not only ads.
It's content.
It's content.
Yeah.
It's that news article that seems like it's an authentic news article.
100% because anybody can put up a website and can put up a Facebook page
or can put up a Twitter handle or a LinkedIn page or an Instagram page
and all of a sudden can put a name to it that sounds somewhat official
and can start making up their own news.
And this has sort of become completely unregulated
because we didn't really understand that this was going to be a problem.
There's been zero time to regulate it.
It's happened so fast that it hasn't been,
people don't even know what's going on, right?
Not a clue.
And what's very upsetting, at least to me,
seeing I've been in this industry for over 20 years,
specifically in this industry.
Digital ads and marketing.
Digital ads, targeting.
Yeah. Persuasionasion but more around advertising to get people to buy certain things um uh the laws uh that were written
um for television and for print and for radio um don't uh apply uh to the laws that are written for the internet.
So we're completely in the wild, wild west.
And to make matters worse, people who make those laws
and who have policy are not digital natives in the slightest.
In other words, the 60-year-old lawmakers didn't grow up with technology and don't have a
clue how the algorithms work right and uh what you know zuckerberg's uh senate hearing what was it
like two years ago yeah um being somebody who like literally i go hands on keyboards i look at the
dashboards um i know exactly where uh everybody is what they're doing, how to target, da-da-da.
It was painful to me to watch the senators ask questions
because it was so blatant
that they were just completely clueless.
Now, I don't blame them for being clueless.
That's not what they're experts at.
It's kind of like having regulators
looking at astrophysics or satellites or rockets around the technology behind it.
Or the mechanics of a car. I can't build a car. I have no idea how to go in there and make a car work. And to make things worse, a lot of the journalists who cover the
space aren't real experts in the tactical aspects of how information flows, how data flows. And so they get stuck using big words.
I'm sure everybody listening to this has heard the term big data lots of times.
Yeah.
What does that mean?
Do they really know what it means?
Yeah.
Algorithm.
Okay, cool.
But what does it really mean?
Machine learning.
Interesting word.
But what does it mean?
AI.
Artificial intelligence. Ooh, sexy word. Cool. what does it mean ai artificial intelligence
oh sexy word cool what does it mean yeah tell us what do these things mean because i you know i i
i'm hearing things and i don't know if they're accurate or not but i mean i heard one woman give
a talk and she said you know there's up to three billion data points on every person
that that these companies collect all of our activities, where we shop, where we go.
They have location tracking on our phone.
They know where we are.
There's geo-targeting.
They can literally ping people's phones
if they're at a rally
and be able to then target them later.
You're on your phone almost
and you're talking to a friend about something
and then some ad for that thing you're talking about
pops up on your phone.
Are they listening?
Is the iPhone listening?
Are Google and Facebook selling your data to Are they listening? Is the iPhone listening? You know, are Google and Facebook
selling your data to third parties
that are using it against us?
Are third parties selling it back to Google and Facebook?
Like, what's happening?
I read the other day that when you go to WebMD,
WebMD sells the data on what you're searching on
if you have heartburn or you have cancer
or you have constipation or a headache.
It sells that data back to Google and Facebook,
which then can use it to target you.
And that just seems like a real invasion of privacy.
All right, so let's break some myths here.
Okay, go.
Hardcore just breaks a myth.
So number one...
By the way, I'm a doctor.
I don't know anything about technology,
so I'm here with everybody listening,
trying to figure this out.
So that's why I brought Andy.
So let's have fun. What's data literally oh my god they have all my data
oh we should have data rights and data privacy like what kind of data are you talking about
well they search for a vacation in mongolia that i wanted to buy a you know new iphone that
whatever you know like. They know that.
Okay, so let me just break it down for you.
All right.
So you know how every morning or so you get a piece of maybe two or three or four pieces
of direct mail, snail mail, the old-fashioned stuff
in your mailbox?
All right.
The ones I don't open and throw in recycling?
Yeah. So there are 10,000 direct mail campaigns, different campaigns that happen every day in this country.
I'm assuming you don't get 10,000 pieces of direct mail.
Huh.
You ever wonder why?
Because they know shit about me.
Because they know a lot of shit about you.
Yeah.
Like a lot, right?
So for, since the birth of the credit card and even before then, okay,
they're big data companies.
Companies such as Experian, Epsilon, Oracle, Alliantiant lots of them okay and what they've done for decades
is against you as a persona profile right create a profile on you so how the hell does some company
which is just like a company with a name like Epsilon. They buy. They buy what?
Your data.
From who?
From all the credit card companies.
Yeah.
So every credit card company sells companies like Axiom, Experian, Epsilon.
Information on every purchase you've ever made with those credit cards.
And this has been going on for decades.
Decades. purchase you've ever made up with those credit cards and this has been going on for decades decades like my wife buys all these cat toys and cat things and cat exercise wheels and so she gets
targeted all the time with cat stuff no but let's come back to the old-fashioned stuff free internet
yeah because this is not like a new phenomenon yeah it's just more so uh who else sells uh this
information to the big data companies?
The banks.
Like you have your money in a bank, right?
So all that information.
Your tax records.
So how much money you make.
How much taxes.
The IRS sells your tax data?
No.
All of it is sold to the big data companies.
All of it.
How do the governments sell your tax return data?
Most of it's put on public record.
That stuff.
So how come we don't have Trump's tax returns then?
Good question.
That I can't answer.
I can't answer that.
But what airlines you fly, that you went to Cornell, that you're a doctor, every address you've ever lived at.
And then what they do, because they've got hundreds of thousands of individuals that they have that level of detailed data on.
So that's the kind of data we're talking about for offline stuff yeah right then
you can append to it like oh what television shows are watching your home that's good right
what kind of car you drive yeah how long you've driven the car might you now be in the market for
a new car yeah because we know that you have whatever kind of car and you've been driving
releases up soon and you've you've only bought tires like kind of car and you've been driving for X amount of time. Your lease is up soon.
And you've only bought tires like six years ago and you had your oil change.
I mean, they know everything.
Yeah.
So then the data companies take all these personas, people, individuals, human beings, and all this, let's stop calling it data, information about these people.
Yes, okay.
And run what's called predictive models against these people.
And say that there's like 50,000 people
who have like 60% of the same purchases
that you've made for the past two years.
And then of those people,
the next purchase they
made they went on to get a Amex Platinum card yeah but you haven't yet gotten
your Amex Platinum card yeah so if you model all this purchase behavior off of
all these people who have similar purchase upbringing educational income
levels as you huh now it's worth sending you a piece of direct mail
offering you the opportunity to get a platinum card. And by the
way that piece of mail cost 72 cents. Yeah, it's a lot. It's a fortune to get
to you and the estimate of the industry is that only you're like oh they throw
it away, I throw it away, throw it away. 2% of the industry is that only you're like, oh, they throw it away, I throw it away, I throw it away.
2% of the time, you open it.
2%.
So if it's 2% of the time and it costs 72 cents,
it means to get you to open that is $35.
Yeah.
Holy shit, that's a lot of money.
Yeah.
Per person.
Per person.
So now you can extrapolate, huh,
if I have a lot of information on someone a lot and i compare it to a lot of information on lots of other people
and therefore i can predict what your next purchase might be yeah therefore it's worth
35 for me to get that piece of mail in your hands and for you to open it up. Yeah.
And the number of... And this is all analog.
You're not even talking digital yet.
I'm just talking analog
because this is the birth of the whole thing.
Yeah.
So they know how to do this.
They've been doing it for years.
And then the digital revolution comes along
and all of a sudden...
Everybody freaks.
It's like a million X on that.
Everybody freaks.
Oh my God, my my data my personal data holy
cow people know stuff about me really well they did but it can't but but you know you weren't
getting you know news feeds that were fiction correct right you weren't getting you know some
fake newspaper in your box where it got really bad and i And I just want to back up a little bit because most people don't realize that there was sort of a pivotal moment in the media with the repeal of the Fairness Doctrine.
And the Fairness Doctrine was a regulation law that basically mandated that all news was fair and was, you know, honest and equal.
And that's when you had, you know, Walter Cronkite, Dan Rather, Tom Brokaw, Peter Jennings,
you know, ABC, CBS, NBC.
That was it.
It wasn't CNN.
It wasn't anything.
Right.
And I remember those days because I'm that old.
I remember those days.
And, you know, you could trust it.
You know, they were trustworthy.
It was fair and partial.
That got repealed under Ronald Reagan.
And that led to the birth of alternative media
and Fox News and other channels of distribution information
so that all of a sudden now when you read the news,
it may not be news.
I mean, I used to live in China
and it was a totalitarian state
where the People's Daily was fiction.
Yeah.
You know, it was fiction.
And what the people mostly did with it was wipe their butt because they didn't have toilet
paper with it, which is probably the best use for the People's Daily.
So I think that's actually happening now, but we don't know it.
But that's also...
People knew that the People's Daily was fiction.
You know, Chinese citizens understood that it was propaganda but we don't know that yeah anymore so i'm forgetting the
date it was either 1995 or 1996 there was an article put into i think the communications act
that said that uh any digital platform that digital platform uh that has content on it that is provided by a third party.
The platform itself is not responsible for the content that is on the platform.
So Facebook puts up a jihadist post and it's not responsible for that.
Yes. And by the way, it's like a 16 word
article in this document.
That's it. And that's the loophole that protects
Facebook, Google, or any digital publisher that takes third-party content. That's it.
And if it weren't for that one little article in that document,
Facebook would be responsible for its own content. What's really concerning, though, it's not that third parties put stuff on Google and Facebook
and other digital platforms.
It's that then those platforms, Google and Facebook and others, sell our data to third parties.
Oh, it's worse than that.
To other groups that may use it for good or may use it for bad.
Do not really.
No? not really. No?
Not really.
So what happened in 2014, okay?
So think about it.
You log on to Facebook with one email address, right?
But you probably have like four or five or six different email addresses over your lifetime.
Yeah.
Right?
And you log on to Google with an email address, but you probably had six or seven
different email addresses. And same thing for YouTube and same thing for Instagram.
So in the years kind of 2013, 14 and 15, all these big data companies, the one I just told
you about that were buying all your credit card information, all your financial information, your travel information.
They started, it's called appending to your file, adding to your file,
all of your email addresses.
Yeah.
All of them, right?
So in 2014, all of the big data companies then went to-
They were analog.
They then got digital.
They were analog, went to Facebook, and went to Google.
And because Facebook owns Instagram, same thing with Instagram.
And because Google owns YouTube, same thing with YouTube.
If the email address that you logged on to Facebook with,
they had as one of their set the data companies
had as one of their seven email addresses they were able to find you and they they sold all the
data your offline data behind the scenes to Facebook and to Google so it was like a swap. It's a big data swap. No, it was a cash sale.
25 million bucks. So they sold it but it was basically Facebook and Google gave
them their digital data. No they didn't. They didn't give them the emails? No
because remember you logged on to Facebook with one email. Yeah. If the data
companies had that email address as one of their seven,
they were able to find you, and it was a financial transaction.
The data companies sold to Facebook all of the offline data on you
plus up to six additional email addresses on you.
Okay, so this is just fine
if that information was being used
to better curate what we think we might like, right?
Because I don't mind getting ads
about things that I might want to buy
that I didn't know about.
I can sort of sift through that.
But what's really happened,
and what I really want to get into now,
is the political piece of this.
So there's a movie called The Great Hack,
which I'm sure you saw and know about.
I did a screening of it.
It did a screening of it.
It's on Netflix.
For those of you who haven't watched it,
please watch it.
It's a must watch.
But essentially...
I mean, it's like a must, must, must,
have to watch for any human being in society who cares about
how they make decisions and how we're influenced by good or bad actors.
Yeah.
So this is really important that you said.
I agree.
Everybody should watch it.
And the reason it was so disturbing to me, because I understand the food system really
well, and I understand how they use their tactics,
which I wrote about in my book, Food Fix,
coming out in February 2020,
how they use their tactics to drive our eating behavior
and our food choices and the food that's grown and all that.
And I think that's one of the biggest threats to humanity
and the planet today.
I agree.
But when I started learning about what's in The Great Hack,
when I heard this woman, Brittany Kaiser, give a talk,
I was like, in talking to you, I was like, wait a minute.
There's another big threat that is not so obvious.
Everybody understands it.
Maybe even worse.
People drink Coca-Cola, we get that it's not great for you, right?
But this is invisible for most people.
Yes.
We kind of know that we get curated ads and stuff,
and we're sort of aware of it.
But what this this movie
highlighted was how this company cambridge analytica created a personality typing yeah
based on all these data points whether it's three million or three billion i don't know how many it
is but there's a lot of information on us yeah from all these sources from the analog sources
from the digital sources from every activity we do i mean i went on my iphone and like you can stop the tracking of of your phone because they track your phone and what you go on
and then they target ads to you it's like and then they sell that i don't know if iphone is listening
or not to us it seems like it is sometimes and they sell that data to google and facebook i
don't know that's true but i heard that somewhere and and what's concerning me is and they use this
for more nefarious purposes it wasn't selling you a new jacket, a new shoe, or something you might like.
It was selling you political ideas.
Yes.
And it was using the personality typing to target messaging.
And it's not just political ideas.
It is seeding a fear inside of your head.
Yeah.
And then it is watering that seed of an idea,
fertilizing that seed of an idea,
surround sounding you in an echo chamber,
reverberating that fear back into your head
until you take an action.
Exactly.
Yeah, that's what was striking to me
was that they know us better than we know ourselves.
They know our weaknesses and fears and insecurities better than we know them.
And they use that data to create customized messaging to manipulate our behavior so that
free will becomes a fiction.
And then they're doing this not just in the last election where they created campaigns
targeting, for example, certain voters with certain weaknesses to get them to shift their allegiance.
But they're doing this globally.
And so they're activating despots all around the world.
And I don't understand their motivation
or what their motivation was to start to put in,
you know, right-wing despots and fascists
across the globe.
But that's what they've done.
And then they've also activated...
Are you speaking just about Cambridge Analytica?
Well, that's all I know about.
I'm sure there's more going on that I don't know about.
But what struck me really was that they were able to activate different groups.
So in other words, if there's a riot of African-Americans and white supremacists
that show up in a certain place at a certain time, it ain't spontaneous.
It literally can be orchestrated and people can be driven to show up
to activate those riots or those conflicts that are manufactured that then create a whole
downstream set of consequences that are not good so absolutely that's terrifying to me
and people who show up at those rallies things oh i this is my idea this is my belief this is what i
feel but it turns out it may not be so So nobody wants to think that they are influenceable or persuadable.
We like to think that our brains are so magnificent
and we have free will and we make our own decisions
and we're rational human beings.
So a really famous psychologist, Daniel Kahneman, who actually
won the Nobel Prize in economics based on something called cognitive biases, insecurities, and how we
make decisions. He said something at a speech once that really freaked me out. He said the human being remembers about 0.05% of their memories.
Of their memories.
0.05%.
Of their memories.
Yeah.
And a memory's period of time, moments of time, are defined as three seconds intervals.
Because that's how long it takes for the neurons to actually fire and create a memory.
Yeah.
Three seconds.
If we're only remembering 0.05% of all of our memories
and all the actions we've done,
a computer database that remembers all of it,
including, yes, where you take your cell phone, right?
As you go on an E-ZPass, as you use Google Maps,
plus all your offline purchase data,
everywhere you've ever lived,
everywhere you've ever lived everyone everywhere
you've ever had a meal you go by yes yep vitamins you you take everything like that plus uh it's
studying uh what content you read what videos you watch uh what magazines you subscribe to
um holy shit so now it's like wait wait a second, what do you mean Google or
Facebook or YouTube knows me better than I know myself? Well, excuse me, Mr. or Mrs.
Human Being, you only remember 0.05%. And the computers, the databases remember all
of it. And therefore, as they're studying that stuff uh it becomes
very easy scarily wickedly easy to tap into your insecurities and your fears by playing you
information that they already know will rattle you and trigger you yeah and it's one thing if
they're selling you some stuff to buy it's another thing if they're selling you some stuff to buy. It's another thing if they're selling you political ideology or hate.
Or hate. Or fear.
Or fear.
And I'll just give you a really nice example.
And by the way, I consider myself a centrist when it comes to politics.
But I'll give you a really good example.
I'm a hardworking American.
I live in Texas, right? And I have kids and I have
to, you know, clothe them and medical expenses and all that. And I've worked my butt off for years,
right? I'm trying to save a little bit of money for retirement, but I've got like another 12 years
of work. And then I just have to say to you
the immigrants are coming across the border.
Right, they're going to take your job.
And they're going to take your job.
Well, that's my greatest fear
that I'm going to lose my job
and not be able to take care of my family.
Yeah.
Like that's a real fear of mine, right?
The aliens are coming.
But not just that they're crossing the border,
they're coming for your job.
And, hmm, now let's just say they're coming across
the border, they're gonna have no money,
and they're coming from violent places,
now they're gonna do violent things to your family.
Well that's another real fear of mine.
And those are legitimate fears.
Right?
I want the safety for my family.
I want to have my job,
to be able to take care of my family.
So it's very, very easy
to use fear tactics
around things that aren't true,
might be a little bit true,
might be like a small chance of being true,
but like, huh. Yeah, I remember the rally the white supremacist rally in virginia and it's like the white supremacists were
yelling you know jews will not replace us and i'm like wow well first of all there's not that many
of us jews and i'm like what and i'm like we probably don't want those jobs they're not going
to do those jobs. Whatever.
Like, I just don't, I didn't understand. So here it's Jews will not replace us, right?
And then it was immigrants will not replace us.
And then in Europe, it's Muslims will not replace us.
All right?
Holy cow.
Others are coming to take away what's mine.
And I've worked really hard for.
The psychology. But that's just one example of a whole series of things it's not just people who you know yes might not be you know worried about their job but there'd be other ways of targeting
fears and insecurities absolutely around political action so the defeat had crooked hillary whether
you're for against hillary or not the methodology that was used was to target Hillary voters, people who were for Hillary, with information, misinformation,
to actually sway those voters to not vote for Hillary or stay home or vote for Trump.
Hillary's running a child sex slave operation out of a basement of a pizzeria.
I remember that.
Yeah.
That wasn't true?
Actually, so I follow up on all this stuff, right?
And people went to that pizzeria to free those poor children.
Yes.
And there was no basement and there were no children.
Yeah.
But damn, does that work?
It works, right.
Holy, I mean, just completely false.
Like completely false.
So where are we at now?
Because if this is happening.
Yeah.
You know, we're facing another election.
Yes.
And one of the things you said to me was that, you know, one team, the Republican team, understands this technology, knows how to use it.
And the other team, the Democrats, don't really know what's going on.
So what we've discussed...
And so we're facing an election coming up, which we think is about representative democracy.
Yeah.
But it's turned into a little bit of a totalitarian process.
And by the way...
Is that overstating it?
That's understating it okay well give us the
real deal then all right so what we've discussed so far so far is we've now changed this term data
to being just information your personal information and just like everything you've ever done
and everything you read and everything you care about and just information about you it's not data it's just like everything about you but who owns that we thought we own it but we don't
own it that's a whole we'll talk about that okay we've never owned that right we've never owned it
but now we want to own it so that's a whole other conversation yeah um so we've talked about the big tech companies, okay, knowing a lot about you,
like a ton. And then we talked about psychologically driven advertising messages,
which are political. Advertising, right, trying to convince you to have an idea, do something, vote.
And then we spoke about the fact that it can be just totally made up bullshit stuff.
We know that it will resonate, nauseate you.
Slave trade and pizzeria.
At the core.
And by the way, if any of that were true, it should nauseate you.
Of course.
Right? And by the way, if people really were coming
to take your job
and do damage to your family
and Hillary really was running
a child sex slave thing
in a pizzeria,
like, yeah,
this is all real stuff
that you should be concerned about.
Yeah.
So now we've discussed
like the fakeness of it, right?
And by the way way who would i be
targeting that hillary sex slave stuff to hillary voters well not just hillary voters how about
people who have good morals and ethics yeah and like really care about like uh ending sex slave
or who run um orphanages or who are teachers um or who care about real humanitarian stuff.
Well, if I can actually convince these people that Hillary's really running a sex slave
operation, then there's no way in hell they're voting for Hillary.
And it shows up not as an ad.
It shows up as a news story.
And that's the whole point.
It shows up as like 30 different news stories across 30 different sites.
Therefore, it validates one or
the other who's writing this nonsense um people get hired um because people are greedy and uh
people who want to win elections so they're hired by political parties yeah with all the donation
or not not necessarily the political parties right right? So like Breitbart. Super PAC.
Yeah, well, super PAC stuff or people who just like want one candidate to win really, really badly.
So they'll just put their own money up and just become journalists.
But like journalists that publish fake stuff.
I mean, just completely fake.
Like the ALA Martians have landed in kansas and
like the national choir yeah all right so um so we've discussed or the brad uh you know
brad pitt is you know actually a martian he's not so we've discussed all all kind of that
which is kind of like the basics underlining of it. So why are the Republicans so damn good at it?
And Democrats are so damn bad at it.
Right.
So now let's get away from the fake news part.
Yeah.
Let's just talk about like political advertising.
Yes.
All right.
Every political year,
a bill over the history of politics,
over a billion dollars has been spent on political advertising on television.
It's a lot of money,
like a lot of money.
Right.
Um,
so seeing that the Democrats and Republicans,
now literally forget about about the fake stuff.
And that was interesting.
During the last election for president, the Democrat, Hillary, spent far more than Trump on winning, but lost.
On television.
Yes.
And Trump spent like $50 million on Facebook ads.
Right.
So, Trump's got a secret weapon.
His name is Brad Parscale.
Brad Parscale is a phenomenal,
phenomenal digital media marketer.
And it's not, he doesn't usually,
I mean, yes, he ran some lies about Biden, right?
I mean, we all read about that.
We know that.
The corruption scandal, you mean?
Yeah.
Yeah.
I mean, those were ads that he ran.
For the most part,
Brad Parscale does not run fake news or lies about Trump
or about the opponents.
For the most part, he doesn't.
Yeah.
But what he's damn good at is using the platforms.
And it's not just like, oh, there's Facebook,
and then there's Google, and then there's Instagram,
and there's Google Display, and there's YouTube,
and there's email, and then there are different landing pages.
All are separate things, right?
So if you think of the internet as a whole, it's made up of a whole bunch of different
puzzle pieces, lots of different puzzle pieces, only one of which is Facebook.
And by the way, all the tools that are, got to be pretty sophisticated to know how to really use those
tools and nobody in the old school democrat or republican side uh had ever rolled up their
sleeves got on hands-on keyboards and bought actual ads on facebook, Google, Instagram, nobody with power or money or in the old system had done that.
What Donald Trump did is he hired a digital media native, Brad Parscale, who was designing
websites. Who was 25. There is a real methodology, a very specific methodology, otherwise known as a way of putting the puzzle pieces together that turn this type of digital marketing persuasion into a weapon.
Yeah.
So you call it a weapon of mass destruction. Full on weapon of either mass destruction
or mass good.
Yeah.
All right.
And the Democrats just missed it.
Nice and simple.
Because what Brad Parscale did for Trump
only became possible technically,
like with all the technology that exists,
in 2014. Yeah. two years after Obama's election and exactly two years before the 2016
election but you're saying even now that Democrats still haven't clued into this
Democrats are trying and but it's only in the past first of all once again the
movie the great hack everybody has to see it because however much you think But it's only in the past. First of all, once again, the movie The Great Hack,
everybody has to see it.
Because however much you think you know, nobody knows.
Watch this movie.
It's a really good insight.
After that movie came out.
Go have a bottle of tequila.
Yeah, you're going to want to like.
Move to New Zealand.
Yeah, you're not going to be very happy.
But it's good to be aware.
I mean,
if we don't,
if we are aware,
that's the first step I think in 100% in protecting ourselves from those
influences,
you know,
if you,
if you don't want to be manipulated,
if you don't want to be persuaded to do stuff that you don't think is in
your best interest,
then actually learn.
It's like,
you know,
it's like when you get these emails now that from the King of Nigeria that
left you $5 million and all you have to do is give me your bank account information. And you're like, you know, people kind of go, okay, I get that. It's like when you get these emails now from the king of Nigeria that left you $5 million and all you have to do is give them your bank account information.
You're like, you know, people kind of go, okay, I get that's a scam.
But they don't get that this is a scam.
100%.
I mean, you just don't know.
You really just don't know.
So first and foremost, people should see that movie.
And second is four things happened in 2014 that made it possible for the first time ever
to do the type of very sophisticated digital marketing
that Brad Parscale does.
Number one, all those big data companies,
Axiom, Experian, Epsilon, Oracle, blah, blah,
started appending up to six email addresses.
That was late.
It seems late for that to happen.
Yeah.
Then they all sold all that offline data
plus the emails behind the scenes
to Facebook and Google, Instagram,
and YouTube and everybody else.
Once that happened,
something called Facebook Custom Audiences
got introduced,
which meant if you have email lists or email
newsletters, which is what I had, Daily Candy, all these curated email newsletter lists,
you could take segments of those people who react to certain content in a certain way,
upload those, and find those people on Facebook. But why can
you find them? Because you might not have the email address that somebody signed up to Facebook
with, but now Facebook has up to seven email addresses on you. Ah, so whatever they sign up
to your email newsletter with, as long as it's one of those seven that are on Facebook, you find those people on Facebook. Yeah. So now you can target those people.
Yeah.
That happened in 2013, 14.
And then the next thing that happened is just like I told you, the big data companies would
study all of your behavior and say the next thing that you might purchase is a Amex Platinum
card.
Now, Facebook gives you the ability to use something called lookalikes
against that custom audience.
Yeah, so you get...
Because once you put in that custom audience...
Sounds like, right.
They look at all the data they have,
offline purchase data, where you've lived,
everything, behavior data, what you read, blah, blah, blah.
See what these people, this cohort of people
and custom audience have in common.
Yeah.
And then Facebook will align you
with other people on Facebook who have common data sets.
Right, so you seem like, you know,
you and I seem similar, so then we have the same values,
look at the same stuff, so they're gonna target us.
And now what's really fascinating,
it's so much more powerful than just the offline purchases.
Yes, they have that, but they have your behavioral data
on what type of content you watch, see, da-da-da, right?
So now that's the psychological profiling.
Yeah, and people don't realize this.
When you click on a website
or click on an area in a website article,
all that data is being tracked.
Yes.
And so they know what you're interested in,
what you're looking at.
If you click on the Tesla ad, they know what you're interested in, what you're looking at, if you click on the Tesla ad,
they know if you're reading an article
about climate change, you're reading an article
about immigration, or you're watching a video.
I mean, great, Netflix knows which movies I like,
I don't mind that, that's okay.
But this is a different purpose, right?
100%, so that was the next thing that Facebook did.
It said, oh, if you have a small group,
now you can plug it in and find
everybody else on Facebook who will react to the same emotional storytelling, otherwise
can be brainwashed around the same type of fear tactics.
And then you remember in 2014, the ice bucket challenge?
Yes.
Ah, so that's actually the first time video went into the live feed of Facebook.
So yes, I am the guy who freaking noticed, seeing I used to own television stations and
knew that there was a billion dollars of video political advertising being done on television.
Well, holy cow, what if you get a bunch of these email newsletters and then you could study what people care about
by what subject lines they open up on, what content they read about, and you study that
psychological behavior for long enough. And now you can upload that into the Facebook custom
audiences, find all those people are similar, and now you can play them political ads.
Yeah. So I was building the first ever political advertising agency with video, with hyper-targeted psychological tactics to then grow a billion dollar business out of it for both Democrats and Republicans because it was just a new media channel.
Yeah.
Because that was your job.
You were a digital media, ad tech, marketing tech,
data science guy, innovator, right? So you saw, okay, all these technologies are coming together.
We can use this to enhance the political process
and help people get to voters
and help people activate the democratic process.
But you didn't know it was going to be usurped.
So unbeknownst to me,
the person who I was doing this with ended up being a very close ally of our now president.
And he took the entire game plan tactically all the way down, execution, whole nine yards, handed over to our now president, and is the exact
game plan that Brad Parscale, who was Trump's digital marketer for the 2016 election, and
now he is his campaign manager across the board.
And if you watch Brad Pars uh in any of his interviews
because he loves press now um he just says oh i'm just treating the election like marketing
like this is just direct marketing yeah and i can study the behavior of all these individuals
and then collect their email addresses which you'll see just about every single Trump ad.
So it's sort of like a football game where, you know,
one coach gets the game plan of the other team
and then the other team doesn't know they have it
and then they're using it against them.
Yeah, and unfortunately, after this all happened,
I didn't have any relationships up at,
high up in the Democratic Party to be like,
although I tried really, really hard.
Hey guys, here's the game plan.
So you saw this happening in real time?
Oh yeah.
Before the election?
Oh yeah.
And I was screaming from the rooftops.
From the rooftops.
But no one was listening.
Well, think how silly it sounded.
Yeah, I mean, business partners with this guy who's, you know,
kind of has a reputation for being a little bit shady.
There's this thing called Facebook.
There's email newsletters and this thing called data.
And then this real estate tycoon slash TV personality named Donald Trump.
And he's going to use this weird methodology of psychological manipulation.
And he's going to win the election.
I mean, I hate to say this, but Trump is not a digital native.
So how did he come to understand this?
Or was it just the people around him?
So the person who I was doing this deal with is a very, very, very smart publisher.
Yeah.
Old school, long time,
and became very smart at digital.
And what does Trump do?
He hires really, really well.
So we hired a guy named Brad Parscale,
who it pisses me off
because he's two inches taller than me
and I'm six foot six. And Parscale has the exact game plan and I watch him every day
using it. What it turns out is it's a lot more complicated than one would think,
a lot more complicated than one would think to execute on to perfection. So currently, just about every one of the democratic organizations out there
are now, after the Great Hack and then after the New York Times
ran a couple of large articles about the Democrats being far behind,
now they're like, oh, we must spend more money on digital and on Facebook.
But if you don't spend it the right way, you're throwing away money.
So who's advising them?
Yeah.
So there is one group who's actually really, really good at this.
And they don't do this in a nefarious way whatsoever.
They just use the communication channel the best
way. So Courier Media?
Well, it's Courier Media and a group called
Acronym. And they're
just very good
at this. They're the best
that the Democrats have.
But listen,
we're under a year out from
this election, and Brad Parscale
has been doing this for five years.
Yeah.
And has email addresses, data, and has brainwashed a fair chunk of Americans.
And by the way, I don't hold it against the Americans are good people.
Like really good people.
But it's ripping apart our country.
It is.
Of us versus them.
In college, I remember reading a novel,
I mean a play called Rhinoceros by Ian Esco.
And the play was about Nazi Germany
and how could upstanding German citizens
with good upbringing and good morals
stand by while in their backyard
there were crematoriums and concentration camps and do nothing and say nothing yeah and how could
they all fall in line behind a clearly crazy fanatical totalitarian leader like hitler and
and it in it you know it was the banality of evil you know hannah And it was the banality of evil. You know,
Hannah Arendt talked about the banality of evil. And I think we're in that moment where our
democracy is being threatened in many ways, but particularly in this way, and the democracies
around the world are being threatened. And it's this problem that isn't organic, it's manufactured.
So we're manufacturing hate, we're manufacturing's manufactured so we're manufacturing hate we're
manufacturing divisiveness we're manufacturing yes disconnection and i think that's what really
worries me is that you know people are generally good i think i think people are generally wanting
good things for themselves and their families and their communities and their nation but when that
gets shifted through this manipulation yes that invisible, that's coming through our technology, and that there are big players who understand this, who use it against us, what do we do?
So I've spent a great deal of time not only seeing all the ads that that Trump runs on Facebook and if any
of your listeners want to see the ads you can just go into Google and type in
Facebook library and put in there Donald Trump and you can see all the ads mmm
you can see all the ads for any of the politicians yeah to see what they're
running Facebook has now made that transparent, which is a good thing to, people should see it.
It's the Facebook library, right?
And something you just said
just really resonates with me
because I've spent a lot of time
not just studying the ads,
but watching a lot of the Trump rallies.
And I actually want to go to a Trump rally
because I think it would be really interesting.
They don't get targeted because they ping your phone
if your location services are on
and they ping your phone and they know where you're at.
But you know what?
Get over it.
All of this stuff does.
So does every single app that you have.
So don't sign up for it.
If you don't want it, don't sign up for it.
I'm on Google Drive right now
and I have all these questions about all this.
Is Google reading my documents
and then using that somehow and selling it?
Because that's terrifying to me.
In Google documents, I'm actually not sure.
I don't want to...
Because when you have an email
and you have Google Gmail
and then you type in something
and then you get an ad for something
that was in your email.
So let me come back to what I was just saying.
Okay, sorry, I got distracted.
Americans.
Whether you're wearing a Make America Great Again hat,
or you want somebody else to be president,
if you put those people together,
they have common interests,
common concerns,
common desires,
common fears.
And it kind of goes like this.
I'd like the ability to have a job so I can make money
and take care of myself and my family.
I'd like to be able to have healthcare
so I don't have to worry about illnesses.
I'd like my children to have a good education. And I'd like to have safety. And I don't really
want to have to worry about food. Right. I don't think there are many Americans who would argue that they agree with those statements.
For sure.
Right.
So I don't like this division of Republican versus Democrat.
Yeah.
Us versus them.
Right.
No, we're all human beings.
First, yeah.
First.
American second.
American second. And just break down what's important to us right as individuals like
i want to go out there and start hugging uh all these people who have uh make america great hat
on again and be like we're the same thing yeah we care about the same stuff for sure and where it
gets really ugly really really ugly i'm glad you brought up... And I know that's true because I take care of everybody, right?
I take care of, you know,
all religions,
all political persuasions,
you know, in my office.
And everybody's a human being first
and that's where I connect with them.
I mean, that's the beauty of our country
is, you know, we have freedom of choice
and freedom of belief systems
and freedom of all this stuff.
But like...
Not too much anymore.
Well, let's just remember that we all care about each other, the future of our country,
the future of our children, the future of our own health, the future of education.
And we're all in this together, right?
What's horrible is when politics gets in the way, power and greed gets in the way, and people of power and greed don't mind using fear against people to get them to hate others, us versus them.
It doesn't make sense.
How can you hate other people that you've never met? Yeah. That doesn't make sense no it just how can you hate other people that you've never met
yeah like that doesn't make sense yeah it just doesn't make sense but that is absolutely what's
happening our country is absolutely being divided apart yeah um there's a great there's a great
movie called the sacrifice by darren brown people should it. It's on Netflix. And it shows how this American who was very much against immigration, who was very racist against Hispanics and Mexicans, was put through a process of understanding the humanity of everyone and connecting with actual human beings.
He was a white supremacist, right?
Yes, who were actual Mexicans or immigrants.
And in the film,
he gets him to have so much empathy
and connection with these people
who he thought were evil and bad
and taking what was rightfully his,
that he was willing to take a bullet
for someone who he barely knew
who was a Mexican immigrant.
Yeah.
So I met that guy.
Darren Brown was the guy who would take the bullet.
So people should watch it
because it shows how much we are all
just really a conversation or two away from actually...
And then let me just use one more example
because you used Nazi Germany,
and that's like an obvious one to go towards.
But if people have studied the genocide in Rwanda,
where one million Tutsi were slaughtered
by the Hutu in 100 days.
One million, right? And it was their neighbor. It was like the Hutu in 100 days. One million, right?
And it was their neighbor.
It was like the person who lived next door.
It wasn't some remote community somewhere.
Like really, like not their neighbor in terms of like border.
No, like right next door.
Right, the next door neighbor.
And you went to school with them and all that stuff.
How did this happen?
And the history of it is really fascinating.
Going back to end of World War I, the Belgian went into the Congo, and they also went into Rwanda.
And they said, huh, we're going to give you a card that says you're Tutsi, and you guys a card that says you're Hutu.
Literally arbitrary.
It wasn't by culture.
It wasn't by race. It wasn't by race.
It wasn't by anything.
And they just made sure that they were a lot fewer
of the ruling class that were the Tutsi.
And they're up for a lot more of the working class
that were the Hutu.
And they're because a smaller class of privileged people
are easier to control for the Belgium
to suck money out of the working laws of the Hutu.
Back then, the communication channel was radio.
Yeah.
Right.
So what started this genocide?
The Hutu got hold of the national radio
and said the Tutu are about to slaughter us.
Get to them first.
That was it. That was it.
That was it.
Just a sound bite.
These people have been oppressing us, and now they're about to slaughter us.
Grab your knives, your forks, your axes, your everything.
Get to them before they kill us first.
Yeah.
Holy shit.
A million people slaughtered next door neighbors.
Yeah.
So don't ever underestimate what's possible. Holy shit a million people slaughtered next-door neighbors. Yeah, so
So don't ever underestimate what's possible, right? Oh, it's also fascinating is the end of that story
Which is when Kagame who you could debate whether he's a good ruler or not as the president Rwanda
Came back as an autocrat essentially but said look the end of this you're all gonna talk to each other
You're all gonna say you're sorry and you're all gonna look, at the end of this, you're all going to talk to each other,
you're all going to say you're sorry,
and you're all going to live together in harmony,
and here's how you're going to do it.
He also said,
burn those cards,
and it's now illegal to refer to anybody as a Hutu or Tutsi.
Yeah.
And it was sort of like
the Truth and Reconciliation Commission
in South Africa.
It was very similar.
And when you see the movie about this,
it's just extraordinary
how literally,
you know,
it would be like me going over and
killing your parents and your kids absolutely and then me having to sit down with you absolutely
and have a conversation absolutely like if that can happen there and by the way that was on the
local radio station that's everybody now realize we're living in a world where hate groups or people of power or politicians can get so deep into your individual head
and the head of those who are in your immediate community to drive so much hate, so much anger
against this mysterious other.
So what do we do about this?
We talk about data rights.
Should we actually regulate data privacy differently?
What are the ways that we can combat this? How does the individual protect themselves? How do we not
get sucked into this manipulation? How do we actually get our democracy back? I mean,
these are the questions that I'm thinking about. I don't have the answers to, but maybe you do.
So unfortunately, I don't think it's a data thing. And unfortunately, I don't think these
big companies are going to self-regulate because they make money doing it,
and they'll accept money from anybody doing it, and that's our capitalist society.
And I don't think it's going to be regulated by government because the regulators have no idea how it all works.
So they don't know what to regulate.
There are a bunch of really good people out there who care a ton about this stuff.
A very good friend of mine, Tristan Harris, a guy named John Bordwick, a whole bunch of
people who are really trying to figure this stuff out.
Within the government?
No, from the private sector.
A bunch of us that kind of like grew up building this stuff and then being like, oh shit, what
did we build?
So now it's kind of like our, like, by yeah i'll say i'm sorry like i am really really
sorry because i took place of building something uh for financial benefit and i didn't realize the
harm it was going to do and mea culpa oh shit i'm not just going to say sorry i'm going to do
something about it to try and fix it for the future of society um what i hope what i really
really hope for.
I mean, it's like you've been in a car,
but then you didn't realize people are going to be driving through crowds and killing people, right?
Like that's sort of it.
Well, it's a little bit worse than that, to be honest,
because advertising and convincing people to buy stuff
and then being and knowing how potent this form of communication is
once you are able to do psychological profiling on people
by what they listen to, what they watch, blah, blah, blah.
So the most important thing right now,
like here and now, is people, what they read,
what they see, what they view as video.
Don't take it as fact.
Yeah.
Full stop.
Research the hell out of it.
All right?
We don't live in a world where just because you read something or see a video
or it's on your internet feed,
don't think it came from a scholar
or from somebody who's an expert.
I mean, holy shit, if my car breaks down, right,
and I need to be able to fix my car,
I'm not going to go online and listen to some phony
telling me about how to go into my car and fix my carburetor.
No, I'm going to go and find an expert mechanic to know how to do that.
Otherwise, my children are going to get into a car and I'm going to drive off a cliff and
die, right?
So please, everybody who's-
Buyer beware, reader beware.
But it's reader question.
Question all of it and realize that most of it out there is fiction.
Yeah.
Or most of it, if it's not fiction, it's opinion.
And then before you trust someone's opinion,
make sure that they're qualified.
Yeah.
To have that type of, is that somebody who you should be listening to?
How do you do that?
I mean, the average person, like, how do you vet whether this is true or not?
I read articles all the time.
Like, I look at where the authorship is.
I look at who they are.
I look at where they work for.
I mean, I try to do that, but it's tough.
Like, even in science, we think science is this pristine field.
But, you know, much of science is funded by industry.
Much of the data is manipulated to shape it into outcomes that the funder wants.
How about this?
Take your time.
Take your fucking time.
We're all going from article to article to article.
We all have to open up all of our email addresses.
We have to get back to everybody's text.
And we have so much we have to do.
So we just read the headline or no, no, no, no.
Take your time.
Be curious.
It's confusing.
You watch CNN
and then you flip to Fox
and you feel like you're living in two different planets.
100%.
It's like, wait a minute.
I mean, they can't both be right.
Maybe they're both wrong.
So at a minimum...
By the way,
this drives me crazy.
It drives me fucking batshit crazy
living in New York, right?
So all the people I know,
they watch CNN,
they watch NBC,
they read the New York Times.
I'm like, okay,
well, how often do you watch Fox?
Yeah.
And how often do you,
oh, I can't stand them.
What are you talking about? At least listen to both sides oh yeah and the same thing to people who might read breitbart
or might watch fox at least listen to the other side yeah if it's opinion-based stuff right at
least see both arguments of it where is quality whentrough Cronkite when we need him? And then be proud of being... if you don't want to be manipulated, if you don't and
you don't think you can be manipulated and you don't think you can be
brainwashed, then at least listen to all the arguments and then you can make up your own mind yeah otherwise
if you're only listening to one of the arguments by definition you're being brainwashed by that
argument you're not making up your own decision so basically we need to be more astute discerning
readers of content and not trust it as fact number Number one. Number two, what about regulations on our digital data?
Or should we actually be looking at our phones and saying, turn off all the tracking things
and turn off our Google, changing our privacy settings?
I mean, how do we protect ourselves besides just being smart about what we're reading?
So listen, my hope, my big hope, and this is what should happen because we're an educated society.
We really are an educated society.
If people literally listen to both sides of an argument, then they can choose who they're going to trust as their curator or teacher of information.
And therefore, less people will be reading false information.
And remember, these are just businesses
that all make money off of advertising.
So if less people are reading stuff that's untruthful,
they'll go out of business.
They literally will go out of business
because they're not making money off of advertising.
That's something we can do.
What else can we do besides that?
But that's a big one. Yeah. That's a really, really big one. Another thing you can do, and this is fun,
really fun, and I forgot the name of the company. I wish I had it with me right now.
It's an organization that, and it's now up to 400,000 people across the globe,
when they read hate news
or see hate messages on the internet
and then see recognizable brands
like Audi, JetBlue, Walmart, whatever,
next to those hate messages they take a screenshot and
they send it to the company they send it to the companies they send it to the
JetBlue's or the Walmart or the Kmart or whomever right so are those companies
deliberately selling ads into those hate messages? Absolutely not. Absolutely not. Those ads get there because of something called...
It's all algorithms, right?
No, no.
Programmatic media buying,
which are these big kind of conglomerates
that represent all these small little publishers.
So if like a JetBlue wants to reach
all these small little publishers,
they don't even know what the content is
that their brand is going to be sitting next to.
And trust me, like a Walmart, a JCPenney.
They don't want their ad next to them.
They do not want their ad sitting next to, you know,
neo-Nazi type stuff.
So there's grassroots movements that are changing.
That's a big, big, big thing that people can do.
Yeah.
Besides that, you know, yeah, you can go live in a cave.
Nobody's forcing.
The guy who mows my lawn, he's like, doesn't have a cell phone.
He doesn't have an email.
He doesn't have a computer. And doesn't have an email he doesn't
have a computer and i thought he was a paranoid screwball but turns out he may not be it's all
it's all how much we value convenience and what what about the regulation legislation i mean
how do we solve this because it terrifies me to think that our democracy is on the decline and that freedom and freedom of choice and autonomy as a country is being usurped by
this kind of invisible force that I think some people are using for their
particular ends,
which may not be laudable,
but you know,
in themselves aren't necessarily evil,
but when you add it all together,
it's,
it's a mess.
And I feel terrified for our future
and for my children and grandchildren because i i don't i don't understand i mean i i know how to
fix the food system i mean i think i do anyway i wrote a book about i have an idea of what the
problems are and what the solutions are i really other than like being a smart reader of your
news feed and you know creating a grassroots movement to to pressure
companies to not do this uh and turning off the tracking on my phone like what what can we do
well so number one um and this is something i did want to say um there's a huge debate right now
around whether facebook and google should get rid of political ads yeah right now um and uh a lot of um people who are very smart but don't understand uh the
technology all that well yeah uh don't realize that if facebook and uh google uh shut down
political ads right now uh that is the destruction of democracy yeah because it's both sides no no
because brad parscale and donald no, because Brad Parscale and Donald Trump
have already weaponized up.
And even if they shut it all down,
they already have relationships with something like
40 million Americans.
Their email address can find them and all this stuff.
Because the Democrats have been slow to the game,
if the big tech giants were to shut down political ads
or the tools that are needed
like custom audiences and lookalikes,
if they were to shut it down now,
this upcoming election 2020,
it'd be like Trump has a nuclear weapon
and the Democrats have a switchblade
if it gets shut down now.
That's terrifying.
And by the way,
whatever democracy does, at least all sides should have an equal voice,
an equal ability to communicate with voters.
And if the tech giant shut it down right now,
only Trump will be able to communicate effectively.
Because it's true, because what you're saying is
that up to now, the Democrats
really haven't created
news, whether it's fake news
or whatever. They haven't created their version of fake news
or whatever truth or not.
And the Republicans have.
So again, remember,
it's not about fake news.
It's about knowing how to put the pieces of the technology puzzle together
to effectively understand you as a human being
through your own behavior of what you watch, read, care about, to then be able
to message to you certain things around those issues and educate you on who the best candidate
is, whether it's Trump or somebody else. That's what Trump has. And Trump is just, Trump's Trump. Brad Parscale is the brilliant digital marketer.
Brilliant, okay?
So it's just right now that the Democrats are catching up,
and in particular, this organization called ACRONYM,
who's really good at it.
And it's not fake stuff.
It's real news. Well, it not fake stuff. It's real news.
Well, it's real news.
It's important stuff to voters.
And the other thing is,
we've seen the death of local media,
the death of local newspapers.
Thousands have shut down,
which is often the most trusted source of information.
But there's a company that was formed
called Courier Media
to create local reporting and local news.
It's legitimate, but it speaks to voters in their communities.
And that's really what happened in the Virginia election, where the legislature and the governorship
switched over for the first time in a generation, because they were very smart about using very
local, specific, targeted information
that was a counterpoint to the other side.
And I think that speaks volumes.
And I think, you know, right now it seems like David and Goliath,
and career media seems like David,
but maybe when these issues sort of come out,
I think people will be able to sort of think differently about how to go forward in the election.
Because I, you know, it doesn't matter if you're Republican or Democrat.
I think there really are a lot of commonalities and values that both parties share.
Yes.
And the overlaps are often more than the disagreements, sort of like paleo and vegans.
They both agree on almost everything except where you get your protein.
And far more in common than, for example, people who eat the standard American diet right but there are sort
of like this opposing camps and I think the same thing is true in our political
process but we we have to sort of start to to sort of take back our democracy I
think that's that's really the message listen the the genie's out of the bottle
or Pandora's box is open we're in a period of time with a brand new, I mean, I just told you, the first time it was ever possible was 2014.
Compared to the history of our country, that's only five years ago that any of this was possible. that it's like exponentially better than television, print, radio, direct mail,
any of these other forms are exponentially, if done correctly.
Yeah.
If done correctly, then all sides, I don't have to say like right or left,
right, left, middle, top, bottom, whomever, it should be.
Everybody should be able to communicate using the platforms to their best ability, technically.
So I'm trying to help share this methodology
that only Brad Parscale has been an expert at.
Anybody who wants to...
So you basically invented it.
You gave it to him. i didn't give it to
him he was taken from me and was handed to that organization i see all right i was just building
a business yeah to make money from democrats and republican and centrist and independent
because there was a billion dollars of political advertising yeah every election business gonna be really good business what I didn't know
is the guy who I was doing it with was in bed with Trump and yeah so we handed
it over to Trump and handed over to this you know Brad Parscale was not a very
good digital marketer he was He was a bankrupt web designer.
Yeah.
But a bankrupt web designer who had the blueprint on how to manufacture a car.
Yeah.
And, like, step by step was able to manufacture a car.
Wow.
And now he does it really, really well.
Okay.
What final words do you have for everybody so they don't go slip their wrists or jump off off a bridge because i'm like what are we gonna do sure so we're living in a time of absolute
freaking chaos like in my and by the way um communication channels like this right
i think this is the first time in human history that we're all connected.
Yeah.
Done correctly as one species, communicating collectively, we can end climate change.
Yes.
We can change the food system.
Yes.
We can educate everybody.
We can finally have equality across the board. We can further science.
And we can come together as a less competitive society and working together to collaborate for everybody's good.
Sounds good.
And therefore have better mental health and enjoyable lives
for the first time ever in the history of the human species.
And to do that, we need to?
To do that, what we need to? To do
that what we need to do is be a lot more discerning about the stuff we take as
gospel that we read, that we see in the internet, and realize it for right now,
for this moment in time, nobody's regulating it, nobody's saying whether
it's truthful or false, so don't believe 99.9% of it
until you can actually go and do the research.
Use the internet to search for a store.
Use the internet to search for a product.
Do not get your news off the internet.
What's frightening to me is you hear Trump say,
don't believe what you're reading.
Don't believe what you see.
Don't believe what you hear.
Just believe what I say.
And I'm like, well, he's also saying the same thing, right?
Which is be discerning about what you're reading,
about the impeachment, about Russia, about whatever, because...
But then just make people back it up with facts.
Yeah.
I mean, it's an old thing.
Just because somebody tells you to jump off a bridge,
are you going to go jump off a bridge?
No.
Like, literally, think before you believe.
Think before you do.
That was the other movie I encouraged people to watch
called The Push by Darren Brown,
where he literally, in 45 minutes,
gets totally normal people to commit murder.
Really?
Yeah.
Frightening.
That's how manipulatable we are.
Yes.
That's what we all should be aware of.
Yes.
Watch the movie The Push.
Watch The Sacrifice.
Watch The Great Hack.
Definitely watch The Great Hack.
And definitely be careful of what you think is fact or fiction.
Make sure that you're being, this is the generation.
This is the society of the tipping
point so take your time and please don't jump to anger and hate first give people the benefit of
doubt and realize that we're all in this together how about we lead with love absolutely lead with love, compassion, and a sense of respect for one another.
And realize that it's very easy to have somebody make you angry, frustrated, infuriated, and
go into battle.
Don't be that easily fooled or that easily riled up.
Yeah. Don't be that easily fooled or that easily riled up.
No, if you want to say that you have free choice and the ability to make up your own mind, then prove it.
Don't be so easy to be angered.
I think that's true.
I remember what Dalai Lama said.
Someone asked him, are you mad at China?
He's like, no.
He said, they took my country, but they didn't take my soul my mind you got it or my heart you got and i think that i think is a
good message to leave with you got it so thank you andy for being on the doctor's pharmacy
uh if you love this conversation please share with your friends and family on social media
i guess leave a comment we'd love to hear from you. Fact check all of it. Fact check all of it.
You can read the book Targeted, which is also about this.
And you'll hear us next week on The Doctor's Pharmacy
talking about another conversation that matters.
So see y'all later.
And I hope this wasn't too depressing,
but I think it's good to be empowered.
And Andy, thank you so much for being on this podcast.
And we'll see you next time on The Doctor's Pharmacy.
Thank you so much for being on this podcast. And we'll see you next time on The Doctor's Pharmacy. Thank you so much.
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Hi, everyone.
I hope you enjoyed this week's episode.
Just a reminder that this podcast is for educational purposes only.
This podcast is not a substitute for professional care by a doctor or other qualified medical
professional.
This podcast is provided on the understanding that it does not constitute medical or other professional advice
or services. If you're looking for help in your journey, seek out a qualified medical practitioner.
If you're looking for a functional medicine practitioner, you can visit ifm.org and search
their find a practitioner database. It's important that you have someone in your corner who's trained,
who's a licensed healthcare practitioner, and can help you make changes, especially when it
comes to your health.