The Dr. Hyman Show - Why Finding Your Why Is The Key To Health And Longevity with Simon Sinek
Episode Date: January 4, 2023This episode is brought to you by Rupa Health, Thrive Market, ButcherBox, and Cozy Earth. I like to call myself a pathological optimist. Our thoughts are transferred into our biology, which means gene...rosity, service, and altruism make us healthier from the inside out, all while giving us more joy in life. Unfortunately, many of us go through life with a list of shoulds without truly knowing the why behind our actions. It can be a daunting task to seek meaning and purpose, but taking intentional steps towards this kind of clarity might be easier than you think. Today on The Doctor’s Farmacy, I’m excited to talk to Simon Sinek about how to find your why to live a more authentic, fulfilled, and healthy life. A trained ethnographer, Simon may be best known for his TED Talk on the concept of why, which has been viewed over 60 million times, and his video on millennials in the workplace—which reached 80 million views in its first week and has gone on to be seen hundreds of millions of times. He continues to share inspiration through his bestselling books, including global bestseller Start with WHY and New York Times bestsellers Leaders Eat Last and The Infinite Game, as well as his podcast, A Bit of Optimism This episode is brought to you by Rupa Health, Thrive Market, ButcherBox, and Cozy Earth. Rupa Health is a place where Functional Medicine practitioners can access more than 2,000 specialty lab tests. You can check out a free, live demo with a Q&A or create an account at RupaHealth.com. Join Thrive Market today at thrivemarket.com/hyman to receive $80 off your first order. For a limited time, new subscribers to ButcherBox will receive two pounds of 100% grass-fed, grass-finished beef free in every box for the life of your subscription + $20 off. To receive this offer, go to ButcherBox.com/farmacy. Right now, get 40% off your Cozy Earth sheets. Just head over to cozyearth.com and use code MARK40. Here are more details from our interview (audio version / Apple Subscriber version): The value and benefits of having meaning and purpose (4:55 / 2:55) Finding your purpose is not a matter of luck—it’s a right (7:02 / 5:02) How to find your “why” (8:54 / 6:42) “Why” as a biological phenomenon (11:57 / 9:42) How Simon and I found our “whys” (16:13 / 12:45) How service and altruism cultivate joy and pleasure (22:33 / 19:38) Our need for community and belonging (31:09 / 29:32) How generosity promotes health (39:11 / 34:40) Accessing empathy and replacing judgment with curiosity (44:36 / 41:25) Learning how to listen (51:04 / 49:00) Check out Simon’s live online classes and his on-demand library, The Optimism Library.
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Coming up on this episode of The Doctor's Pharmacy.
Being generous, being socially oriented,
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The opposite is cortisol.
Hey everyone, it's Dr. Mark.
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Now let's get back to this week's episode of The Doctor's Pharmacy.
Welcome to The Doctor's Pharmacy. I'm Dr. Mark Hyman. That's pharmacy with an F,
a place for conversations that matter. And if you've ever wondered about the purpose of your
life, how to find meaning, what's your why, this is the podcast to listen to because it's with
a good friend of mine, an extraordinary thinker, leader, and guy who's helping us reframe our
relationship to ourselves and the world and each other, Simon Sinek, who is a guy who's all about
sparking ideas that give us passion and get us to be living our authentic
life. He envisions a world in which the vast majority of people wake up every single morning
inspired, feel safe wherever they are, and at the end of the day are fulfilled by the work they do.
How good does that sound? As an unshakable optimist, he believes in our ability to build
this world together, which I'm an optimist too. I call myself a pathable optimist. He believes in our ability to build this world together, which I, you know,
I'm an optimist too. I call myself a pathological optimist. And the good news is optimists live
longer, even if they're wrong. So it's a good thing. Oh, good. So there's another reason to
be an optimist. This is part of my longevity plan, which is just to be, just to see the world as a
bright place. It really does work because your thoughts are translated into your biology.
And so the work of Simon is so important.
You might have seen his TED Talk on the concept of why, which has been seen over 60 million times.
He did a video on millennials, which has reached 80 million viewers in the first week.
And it's gone on to be seen hundreds of millions of times.
He has great bestselling books.
Start with the why.
The New York Times bestsellers, Leaders Eat Last, The Infinite Game, as well as his podcast, which I've been on,
called A Bit of Optimism. He works with an incredible array of people, including the
armed forces, agencies, the U.S. government. He works with the Rand Corporation, which is an
incredible think tank. And he co-founded in 2021, The Curve, in the middle of COVID,
a group of forward-thinking chiefs and sheriffs
committed to reforming modern policing
from the inside out.
And we know the challenges with that.
And they want to build a profession
that's dedicated to protecting the vulnerable from harm
while advancing a vision of a world
in which all people feel justice
that's administered with dignity, equity, and fairness.
So Simon is out there doing the good
work, fighting the good fight, trying to make the world a better place. And I'm so happy to have you,
Simon, on The Doctor's Pharmacy. So good to see you. So good to be here. Thanks for having me.
Yeah. So, you know, Simon, I'm sort of struck by this whole concept of why. And I recently finished
my book on longevity, Young Forever. And, you know, I got very familiar with this concept of
ikigai. What's your purpose? This Japanese Forever. And, you know, I got very familiar with this concept of ikigai.
What's your purpose?
This Japanese framework.
And you talk about finding your why and what's underneath the reason for living for you.
And I also discovered that, you know, in the longevity science, that if you have meaning and purpose, if you have a why, that you live seven years longer and might travel to the blue zones like Sardinia and Ikaria,
they had tremendous meaning and purpose and belonging connection.
So this has been your life's work.
You help people find out their why and fulfillment and inspiration in the work they do and the things that they do.
So why is the why so important?
You sort of said it, right?
It gives the things we do meaning, right? It's like,
if we don't have a sense of purpose, then you're doing the thing you're doing just for the sake of
doing it, right? Like, I'm making money just for the sake of money. I'm turning this wrench just
for the sake of turning this wrench. And when we do things that contribute to something else,
contribute to something bigger, it gives our lives and our work meaning.
And when we have a sense of meaning, when we have a sense of purpose, it does many, many things to us.
It builds our self-confidence.
It makes us better decision makers.
It makes us better in relationships.
And at the end of the day, it makes us enjoy our lives and find fulfillment in our work. And I think so often,
and I think a lot of people don't think about it this way. They don't think about what's the
purpose of all of this. What's the reason I'm doing all of this? We usually default to,
I got to pay my bills. That's a function, because I was told to do it, because everybody has to work, or because I'm just
trying to, I want to make this company the biggest or the best, to what end, to what value. And so
to truly understand purpose, I think, like I said, it sort of just has positive effects all over the
place. Yeah, so, you know, often people are trying to find their why. I mean, I think you're lucky,
I'm lucky, maybe we're not lucky, maybe we figured out how to do this. But somehow something captured us in a moment of our lives where we went, oh, aha, this is my life's work. This is what brings me meaning. This is what or how to do it. So how do you teach
people who aren't inspired or aren't fulfilled in their work or in their lives to create a sense of
meaning and purpose and why? Just to go back to something you said a moment ago, which is you
said we're lucky, right? We're lucky that we have it. And this is the problem, which is we treat purpose or fulfillment like a lottery.
You know, like you go out for dinner with a bunch of friends and somebody says, I love my work or I have a sense of purpose.
And everybody goes, oh, my God, you're so lucky.
Like you won something, right?
Yeah, exactly.
And I believe having clarity of purpose is a right.
It's not a privilege.
It's a right that we all have the opportunity to know what our why is, to live with purpose.
And it's – though some of us find it through extreme pain or hardship, you know, where you come through it and you're like, I don't want to ever go through that again.
But nor do I want anybody else to go through that again either.
You know, people who survived, who tried to take their own lives, they didn't.
They devote their lives to helping others with depression, for example.
That gives them purpose.
But it was the hardship that ignited it. But that's – all that purpose means is that you have a clear value in
the world and the love that people have for you, the reason why they love you is because
they want this thing in their life. There's many ways to find your why.
I wrote a book called Find Your Why that you can – we have a course on our website,
but I'll tell you how to do it. I'll tell you a really simple way that gets you really in the ballpark.
Go to a friend you love, the kind of friend who you know that they would be there for you no matter what.
You could call them at 3 o'clock in the morning.
You're confident they would take the call or that you would take their call at 3 in the morning.
Do not do this exercise with a sibling.
Do not do this with a spouse. Do not do this with a spouse.
Do not do this with a parent, right? Those relationships are too close. Do it with a
best friend, a very close friend. And ask them the simple question, why are we friends?
And they're going to look at you like you're insane. Because the part of the brain that
controls feelings like love and loyalty our
limbic brain doesn't control language that's our neocortex which is why it's hard to put our
feelings into words it's why we speak in metaphors and analogies all the time so they won't know
they'll say i don't know why are you asking me this and again it's not that they don't know it's
just they don't have the capacity for the language so you actually change the question this is the
important thing about this exercise.
You actually stop asking the question why and you ask the question what so you can engage the rational brain.
Come on, you say.
What specifically is it about me that I know that you would be there for me no matter what?
And they'll struggle and they'll hem the nahua and they'll start to describe you.
They'll say, I don't know.
You've always been there for me. You're funny. You're smart. And you have to play devil's
advocate. You say, good. That's the definition of a friend. You have that with lots of people.
What specifically is it about me that I'd know you'd be there for me no matter what?
And you're going to go through multiple rounds of this. You're going to continue to play devil's
advocate. Don't help them. Don't let anybody else help them. You have to let to go through multiple rounds of this. You're going to continue to play devil's advocate. Don't help them.
Don't let anybody else help them.
You have to let them go through the horrible stress.
And eventually, they'll give up.
And eventually, they'll give up and they'll stop describing you.
And they'll start describing themselves.
My friend said to me, Simon, I don't know.
All I know is I can sit in a room with you.
I don't even have to talk to you and I feel inspired.
And I got goosebumps.
In fact, I'm getting them right now.
Because what they did is they articulated the value, the specific value that I have in their life.
That specific value is my why.
It's the thing that I give to the world.
And when I talk to multiple friends, they gave me sometimes similarly, if not the exact same answer, because the thing that I give to the world is And when I talk to multiple friends. They gave me sometimes similarly.
If not the exact same answer.
Because the thing that I give to the world.
Is the thing they want in their life.
That's your why.
That's way amazing.
So start with finding a friend.
Not a spouse or family member.
That's a great exercise. And I think most of us don't actually.
Get the chance to see ourselves.
Through each other's eyes. Or to have these kinds of deep conversations.
And we kind of skip over them.
But actually, that's where all the juicy stuff is, you know, when you get way below the surface of a relationship.
So that's powerful.
You also talk about this idea of why being a biological phenomenon.
What do you mean by that?
So, I mean, you'll appreciate this is like brain science 101, right?
As a doctor, I'm really interested in the biology of why, right?
Right. So, I mean, it's like the most non-controversial science, right? Which is,
it's the way the brain evolved. It's the reptilian brain, it's the mammalian brain,
it's the homo sapien brain, right? There's limbic and there's neocortex.
Limbic brain is responsible, as we said, for all of our feelings.
It's responsible for decision making, right?
But it has no capacity for language.
Our neocortex, our very new homo sapien brain is all the language centers, but it's also
responsible for rational and analytical thought. And so we like to think that we're rational animals, but we're not.
We're very emotionally driven. And so when we attempt to describe ourselves and describe our
value, we're very neocortical. We're very rational. This is the value that I offer. I'm smart. I went
to Harvard. I do blah, blah, blah. I look at all my degrees. This is why you have to trust me. Right? It's very rational. It's an equation. But that's not actually how we're wired. emotional center that not only makes me feel like this is who I am, but it also is what creates
those feelings with our friends. And then the rational stuff is what we use to describe
and to prove it. And so I overlaid this map of sort of the very basics of biology of human
decision-making and just started to overlay it on corporate cultures. And it turns out it works the exact same
way over a group of people as it does for an individual, right? In other words, a company.
And so you find that organizations with a sense of cause, with a sense of why,
with a sense of purpose, those leaders think, act, and communicate by talking about the why,
which inspires people to want to work for
them and work harder, to want to buy from them and go out of their way to choose you
over another product.
And then we can prove, we rationalize that behavior by looking at all of the rational
stuff.
Look, it's a better product, higher quality, all this stuff.
But it's actually a very, very emotional decision.
Yeah, I think I thought of Patagonia, you know, which was quite a company that, you know, just, you know, created great products and use recycled plastics and, you know,
really shared a lot of values that I share, but it, you know, you felt you were buying into
something that was making the world a better place where they gave a percentage of their
profits to the environment. Now, you know, he's given away all his billions of dollars,
you know, help the environment, which is really remarkable.
And I think those kinds of purpose-driven companies do really well.
And those who are just seeking profit can make it for a while, but they always will
sort of be undermined by the people realizing that there's a disconnect between their values
and what these companies are doing.
And I think as individuals, the biology of why is so important.
And I think, you know, I'm trying to think about the biological mechanisms as a doctor
of what happens when you feel connected to your purpose.
And I think it's transmuted through your hormones and your neurotransmitters
and your immune system and even your microbiome.
All these things are listening to
your thoughts and your thoughts create your biology you know carolyn mays talks about how
your biography creates your biology and and it's a very powerful framework for understanding that
that we have to master our minds you know we talked about eating better and exercising and
sleep but even like stress
reduction and so forth, but we barely talk about how do we become masters of our own minds, which
usually take us on these horrible rides for most of our life. And it's why we have such challenging
relationships, why we have challenge in our life and finding work that's satisfying and purpose.
So really understanding that, that you really have to focus and work on mastering your mind.
And I think finding your why is a key part of that.
You know, I found my why by getting really sick.
I was a doctor and I had very similar values, but I got very sick from mercury poisoning when I was 36 and ended up with
severe chronic fatigue syndrome and a whole host of symptoms. And through having to heal myself
and discover this new model of medicine, I was able to get inspired to realize that there was this
hidden gem in science that taught us how to take care of our bodies differently
in a way that could solve so much suffering.
And I ended my suffering, and I wanted to do that for everybody else.
So this has been my life purpose and my why.
I'm curious about what your story was that led to the discovery of your why.
Also pain.
It wasn't medical.
Pain and suffering, it's a great doorway to why.
I mean, suffering is a great doorway, yeah.
I mean, I was living what many considered to be the American dream.
I started my own small business.
I had a little marketing consultancy.
We had amazing clients.
We did great work.
I was making an okay living.
And after four years of doing that, I fell out of love.
And I didn't want to get out of bed and go to work anymore. And I was deeply embarrassed by that,
because superficially, everything looked good. And I didn't want to be like, yeah,
but I don't want to go to work today, you know. And so I kept that feeling to myself. And all of my energy went into pretending that I was happier, more successful, and more in control than I really felt.
And when you do that, it eats you alive.
It starts to actually get worse.
And so what ended up happening was depression, paranoia.
I was convinced I was going to go bankrupt. I was convinced I was going to go bankrupt.
I was convinced I was going to get evicted.
And I shared it with nobody.
So then you add loneliness and became antisocial.
And it all sort of becomes this vicious cycle.
And it wasn't until a very close friend of mine interrupted that.
And she said said something's wrong
i'm worried about you something's different and in that safe space i came clean and told her
everything i was going through and it took this huge weight off my shoulders and so all of the
energy that was going into lying hiding and faking every day, I redirected into finding a solution.
And the solution that I found was this magical pattern that we all know what we do,
the products we sell, the services we offer. Some of us know how we do those things,
the things that we think distinguish us from everybody else. But very few of us can clearly
articulate why we do what we do. And I knew what we did and I knew how we did it, but I couldn't tell you why I was doing it.
And I realized that was missing peace.
And when I found my why, it not only restored my passion to levels I'd never experienced before, but more importantly, I would help my friends find their why.
Because that's what we do for the people we love, right?
You read a great book.
You tell your friends to read this book.
You see a good movie.
You tell your friends to see this movie. Why? Because good movie, you tell your friends to see this movie.
Why?
Because you just want them to share
the same joy that you had.
Same thing, same mentality.
I wanted my friends to do this.
And they were so inspired by it
and they were making crazy life decisions,
like taking much bigger risks with more confidence.
They invited me to their homes
to share it with their friends.
And I literally would stand in someone's living room
and talk about this thing called the why
and help people find their why
for about a hundred bucks on the side.
And it was an organic thing.
And the more people invited me to talk about it,
the more I just kept saying yes.
And I didn't even know public speaking was a thing.
I thought you had to like clown,
I thought you had to climb Mount Everest
or like row across the Pacific Ocean
to get invited to be like, you know, give a speech. I didn't know that that was a thing.
I didn't even know that was a job. But when they started offering me, offering to pay me to come
and speak, I realized I didn't have to do the marketing thing anymore. I wanted to do this.
I found something that I would do for free, but the fact that they could pay me and I
could pay my bills by doing it, it was an easy choice. And the most important thing was that it
was an act of service. It was for others. And it wasn't a pursuit to build a business. It wasn't a
pursuit to do anything, but to see those around me get the same feeling of joy that out and get out of that.
I think if you follow the passion of your life
and you can figure out how to do what you do that you would do anyway without being paid,
that's the holy grail, right?
Yes and no is the answer to that question,
which is I think when we do that, when we have that question,
if I could just find the thing that I would do for free, you know, the thing that's passionate,
I think what ended up, we start looking for the job superficially, which is like a college
student trying to decide what I want to do when I graduate. Right. Which is, it's very superficial.
And that's the problem, which is you can actually find joy in any job, you know? And I remember when I first started this work, a friend of mine said to me, yeah, but your
work is, you know, it's fine for people in like fancy jobs, but like, you know, a plumber
or a janitor is never going to get what you want.
And they're completely missing the point, which is it's not the work.
It's how you view the value of the work in service to others goes back to the conversation
we had about how to find your why, which is what value do I fill in your life? You know, that they're there for the kids or a postal worker who knows that they're bringing little bits of joy to people, you know, every day.
And like what gives a job purpose is not the actual function of the job.
It's not the work.
It's who we're doing the work for.
To re-articulate your work as an act of service, that's where the joy comes from.
That's where the purpose comes from.
That's really true.
And you can do that in whatever you're doing.
Like the plumber gets to give someone a hot shower.
How joyous is that, right?
Or it could be customer service, right?
Which is I'm a plumber because my dad was a plumber.
My grandfather was a plumber.
I'm a plumber, right?
I'm a plumber. My grandfather was a plumber. I'm a plumber, right? I'm a plumber by default,
but I know that when people call me,
something's usually gone wrong.
And so, or I'm fixing something
or they're excited about a new home,
you know, and I come in
and all I want to do is bring joy
into the people's lives who I meet.
Has nothing to do with the plumbing.
It has to do with the interaction
I have when I come into someone's home because Because a plumber has to come into your home.
Right? And so it doesn't matter
if it's even the purpose of the work. It's just how I view my interaction
and my service to people. Yeah, it's more of the quality of the
experience that you have within whatever you're doing. It doesn't matter what it is.
And that's what gives us purpose. Yeah, It's sort of like the Zen saying, which is before enlightenment,
chop wood, carry water. After enlightenment, chop wood, carry water. The only difference
is how you do it and what your inner experience is around it, right?
Yeah.
That's the profound difference in the awakening.
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Now let's get back to this week's episode of The Doctor's Pharmacy.
I remember I shot a lot and used to dress in fancy clothes to go to Cleveland Clinic and have
to wear nice shoes. And so I would get my shoes shined at the airport. And I basically had this,
you know, older Rastafarian guy shining my shoes. And he was so much fun. And he brought so much
joy to me. And he just was so happy and so lit up. And I mean, his job was shining shoes in an
airport, which, you know, it's not the best job for most people's imagination.
But he gave me so much joy that I literally gave him a $100 tip because I was like, this is priceless.
And he was just so happy.
We had the most celebratory time together.
And it doesn't have to be some grand sort of act of anything.
It's like Mother Teresa said, there are no great acts of love.
There are only small acts done with great love.
And I think that's a really important framework.
I love your framework of sort of the mindset of how do we show up and bring joy to those around us?
And how do we do that in ourselves, but how do we also spread that? And I think, you know, in your website, simonsynic.com, you have, it starts with a sort of the optimism company, which I love.
And you talk about how there's an entire section in the bookshop called self-help,
but there's another section called help others, and that you're helping to build
the help others industry, starting with optimism, which is such a beautiful framework to think about. How
do we start to increase the quality of all of our relationships, all of our interactions and the
power of community? And, you know, I've done a lot of work around the power of community as medicine.
Yes, food is medicine, but so is community and so is love. And so how do we bring the quality of
those relationships up a level? How do we get out of our
own kind of self-absorbed framework and understand that through service and altruism that we actually
can build not only a better world, but a happier world for ourselves. And you might not know this
data, but altruism service activates the same pathways in the brain, the dopamine receptors that are
impacted by heroin or cocaine or other addictive substances. And so in a way,
we're hardwired for service to create pleasure. And I personally had this experience when I went
to Haiti after the earthquake. It was the most devastating scene you could ever imagine. 300,000
dead, 300,000 severely wounded. The the 82nd airborne came in and we're like
we've never seen anything like this rack around whatever war nothing and it was really horrible
and I worked 20 hours a day barely had anything to eat or drink and I was you know serving others
and not thinking about myself at all trying to just get medicines and bring people in the
surgery centers and I was just like you know, nonstop in service mode.
And I hate to say this, but it was like one of the most joyful, happy times of my life.
It sounds weird.
How could I be happy in a disaster zone?
But it's like when I'm seeing a patient or when I'm not in my head about something,
I'm just in this act of service.
It's just such a different way of experiencing life.
We hear this with those who've served in combat,
which is nobody, quote unquote, likes combat. It's like your life's at risk. But you talk to combat veterans and they have a warm feeling about their combat experiences. And it's not
the combat or being in a war zone. It's the community. It's the intense love and serving your fellow soldier, Marine, airman, sailor, you know.
It's serving the comrades around you and the love you have for each other.
You may not like each other, but you love each other.
It's like sibling relationships.
And you would sacrifice your life for them because you know that they would sacrifice their life for you.
And you do courageous things because you know that they would do the same for you.
And it's the community that gives them that intense warmth and that intense feeling.
And you know this.
One of the things that produces oxytocin in our bodies, which is the chemical that makes us feel love and all the unicorns and rainbows, all the mushy, mushy stuff.
One of the things that produces oxytocin is shared hardship, that when you go through difficult things with someone,
like families that suffer tragedy come out closer when they get through it.
Communities that suffer a hurricane, they don't care about their politics anymore.
They're helping each other.
And they come out as friends.
And I think, you know, we in the United States especially,
we've over-indexed on rugged individualism.
Where, you know, Marlboro Man imagery and like all of our incentive structures
in our companies are almost completely individual performances.
Like your performance, you get promotion, you get bonus.
We don't incentivize the behavior of helping each other at all.
And so you get the behavior, you reward.
And so it's no wonder why we're all sort of these selfish, you know, career-driven animals in the United States. And then you look at how we attempt to find solace for the discomfort that that
creates, which is we've made selfish pursuit out of things like yoga and meditation, right?
I was having this meeting. I attended this meeting. There was an old group of us sitting
around a table. And I was sitting next to a woman who apparently, apparently she's a big timey yoga instructor.
And under the table, I could see she was on her phone.
And it's not like she was like staying in touch with her family because she has a,
somebody's sick and in hospital.
I looked over, she was on social media.
I could see.
And at one point at the table, the conversation turned to being present
and the importance of being present.
And her head popped up from her looking down at her phone.
And she said,
that's why I love yoga because it helps me be present.
And I thought to myself,
you're an idiot,
right?
Um,
where,
what she had done is she had made yoga,
this,
a selfish pursuit.
And if you think about like something like meditation,
right?
The practice of meditation is you,
is, is you sit is you sit by yourself
and you learn to focus on one thing, whether it's a mantra or a breath, it doesn't matter.
You learn to focus on one thing and put all the other thoughts out of your head. And if you have
a thought, you label it a thought, you move it aside and say, I'll deal with that later so you
can stay focused. And what you end up with is intense, calm, and beautiful, and beauty and presence. And we know all the medical benefits of mindfulness and meditation.
We know the medical benefits of meditation to the self, right? But then there's another reason we do
meditation, which is it's practice to serve another. So when we have a friend who's telling us
about a hard day that they're having or a struggle they're having in a relationship, that we are
capable of focusing on what they're telling us and only what they're telling us. Or even if they're
having a good day and they want to report out to us, that we're entirely focused on what they're
saying and nothing else. A crash behind us, we don't turn around because we're so focused on
what they're saying. And if we have a thought, we label it a around because we're so focused on what they're saying.
And if we have a thought, we label it a thought, we put it out of our minds.
And we are not present until someone else says we are. When they say to us, thank you for listening.
When they say to us, I feel heard. And now what we're doing is building community. Yes, yes, absolutely. Meditation for ourself has application and value, but it also has to be applied to those we care about and those we love. That is the purpose. And this is where Maslow, Maslow's hierarchy of needs, Maslow got it wrong. Maslow made a horrible mistake, right? Because he said the most basic need for human beings is food and shelter.
The third thing he said was community relationships.
And I mean, I for one have never heard of anyone dying by suicide because they were hungry.
But I've heard of people dying by suicide because they were lonely, which means food can't be the most important thing.
Also, you can get to the tip of this metaphorical pyramid called self-actualization, which
how pompous is that? I'm sitting
at the top of the pyramid, self-actualized,
looking down at all of you
unactualized people.
Right? Yeah.
Where he made the mistake is he only
thought about us as individuals.
The reality is there's a paradox to being
human, which is
every moment of every day, we were both individuals and members of groups. And this causes stress,
right? Do I put myself first? Do I put the group first? And it's a paradox. It's both.
And we have to deal with that. And so Maslow was only thinking of us as individuals.
I think if we think of ourselves as groups, number one is relationship. And the top is shared actualization.
How do we get the group to feel actualized?
And you talk about this in the Blue Zones, which is it's not just about me.
It's about us.
Yeah.
Yeah.
It's true.
And unfortunately, we miss that skills.
We don't have those skills of how to create shared actualization.
No, and it's sort of ancient, right?
I mean, you think of Buddhist teachings, it sort of reminds me, I studied Buddhism, and
you know, they have the three pillars of awakening, right?
Which is the Dharma, or the Buddha, which is the inspiration for the possibility of
waking up.
The Dharma, which is the teachings of how to, and the Sangha, which is the community
you need to actually do that, right?
So, and you know, and, you know,
E.O. Wilson wrote this extraordinary book called the social conquest of the
earth about how throughout all of biology from ants to humans,
we have to collaborate, work together to survive.
I mean,
if you stuck a human in the forest by himself or herself or in the desert,
I mean, they're not going to survive very long, but we need each other.
And it's just built into our entire
evolutionary history. And yet we've created a society of such individualism,
particularly in America, where we've kind of divorced ourselves from
even understanding the need to build community and neighbor. I mean, I
remember growing up in suburbs in Toronto
and I don't even remember my neighbors.
Like, I mean, they just don't.
And these are people that live, you know, a few feet away from me and weren't part of our community.
So I think we are really in a moment of crisis where we have to start to rebuild the sense of community and connection and belonging.
Yeah.
And I think that is the medicine we're missing. And I think the divisiveness,
the separation, disconnection, the hostility in the world now is really disheartening. And I think
it's driven by focusing on our differences rather than our similarities. We're far more similar than
we are separate. And I've traveled in so many countries all over the world, and humans are
humans. When you get down to it, they care about their families, they care about, you know, just
simplest things that matter. And, you know, just simplest things that matter.
And, you know, the Bodhisattva concept is essentially this idea in Buddhism that, you know, you reach the gates of enlightenment, but then you turn back to help relieve the suffering of all other beings.
And I think it's a beautiful framework for, yes, we, you know, we need to take care of ourselves.
Self-care is important.
But at what point do you start to sort of turn back toward
the world? And how do you, you know, take care of yourself so you can actually be more present and
show up for everything and everyone in your life? And I think that's just such a foreign concept to
most people right now. And we make it a hierarchy, right? We make it a hierarchy, which is you hear
people say things like, well, you know, you have to put on your own gas, your own oxygen mask
before you can help the person next to you. That's why you have to put yourself first.
I'm like, yeah, but that's a crashing plane. That's a plane that has no air in it. That's
why you have to do that. Otherwise you'll pass out. Like that's not like normal life, right?
And I think it's a flawed analogy because what if you spend your whole life putting your oxygen
mask on, you'll never have time for anybody else. And the point is it's not one or, it's a flawed analogy because what if you spend your whole life putting your oxygen mask on? You'll never have time for anybody else.
And the point is it's not one or.
It's one and.
And it's imperfect.
You know, being a human being is messy.
And sometimes I do accidentally over-index on helping others to the point of self-harm.
And sometimes I do actually sometimes over-index on being a little bit selfish at the point of like hurting the team or hurting the family.
Like we make mistakes. And it's the constant attempt to find that equilibrium and finding balance,
which by the way, you'll never find, but that is the life's pursuit. You never want it to swing
one way or the other too far. It's that balance of... But the problem is we in our American society
have completely whacked it over to selfish, and we forgot the selfless.
And it goes back to the biology. I mean, this is what I love about the intersection of my work and
your work, which is functional medicine is if you just treat the body the way it was intended,
it kind of just does it, it fixes itself automatically. And my work is the same,
and there's a biological component, an anthropological component, which is, you know, we're made to look after each other, which is why we get oxytocin when we perform an act of generosity.
And it feels good when somebody does something nice for us.
And it feels good when we do something for someone else.
And witnessing or hearing a story of generosity releases oxytocin.
And the more oxytocin we have in our bodies, the more generous we become because it's the human body's desperate attempt to get us to look after each other.
And oxytocin boosts our immune systems and makes us live longer.
So being generous, being socially oriented is actually what helps keep your body healthy.
The opposite, and again, you know the biology way better than I do.
The opposite is cortisol, you know, which is this unhealthy stress.
You know, testosterone and excessive testosterone turns off our immune, where there's all this machismo and, you know, banker bros combined with a flawed incentive structure that promotes individualism and lots of stress that you could get fired on any day.
You know, this toxic mix of cortisol and testosterone literally shuts off empathy.
And so I love it when people say of these guys,
like, how can you sleep at night?
I'm like, they sleep fine.
They have no empathy.
But- Yeah, let's talk about empathy.
They're lonelier and won't live as long
because that's a toxic mix inside our bodies.
Yeah.
I mean, there are ornery people who live a long time,
which I don't understand. But I think those are outliers. You know, Simon, you talk a lot about empathy and the importance of empathy and why it's necessary for success in both life and business. You talk about curiosity and how empathy has to include curiosity as part of its-
Can I interrupt real quick?
Sort of way of navigating.
Yeah.
I just thought of a great story of a really grumpy guy who was doing great.
And we did a little exercise and we discovered why he was, why things were good, even though
he was grumpy.
Yeah.
Oh, okay.
I just, it just occurred to me as you're talking about it.
Go ahead.
It's just, sorry, I want to get back to the empathy, but this- No, go ahead. This, okay. It just occurred to me as you're talking about it. Go ahead. Sorry, I want to get back to the empathy.
No, go ahead. This is great.
I think this might shed some light as to the grumpy people that live a long time.
So I was doing a thing with Disney, with the Imagineers.
And I was talking to them about purpose and why.
And I was going to do a demonstration on how to help somebody find their
why and i was going to do it in the in the room and so i picked a random guy who he he had lots
of gray hairs he was he i knew he was seasoned you know um uh i picked a random guy to do the
exercise with in front of the room what i didn't know is the guy that I chose, his nickname in the company
is Ice Chips because he's a cold bastard. And I don't think he knew his own nickname, by the way.
I was told this afterwards, like, Simon, you don't know who you picked. You picked a guy that
people struggle to work for, right? Because he's so hard on people and and i started asking going through this exercise of
asking him these questions about the times that disney he he was in love that his work felt like
it had meaning right and he told this incredible story of how when he after he oversees the
building of a ride that he will always go for the opening days to see the people join the ride.
And one day was the opening day of a new ride, and he saw a father pushing his kid who was in a wheelchair, right?
And Disney is so well,
well equipped for,
for,
for people in wheelchairs.
And he was just watching them get on.
And he said,
he said,
everywhere in the world,
everywhere you go in the world,
people will see a guy and a kid in a wheelchair,
right?
Everywhere in the world.
He says,
only at Disneyland.
Do we just see a father and their kid going to Disney.
Like it chokes me up.
They don't see the wheelchair.
They just see the relationship.
And he was cracking up.
He was choking up.
And we were all crying in the room.
The whole room was crying.
And in that instant, we realized why he was so hard on people.
Because those to him were the stakes.
It mattered to him that much that they're
that perfect all the time and so what he failed to do is communicate the purpose and that's why
people so it was hard in that instant everybody who worked for him was proud to work for him
and in that instant everybody wanted to work for him and be pushed that hard
yeah so the so his excellence and his drive for excellence was driven by his love.
It had purpose. It was driven by love. Exactly. Yeah. It was really a little bit hidden, but
it was clearly driven by love. That's so, so beautiful. And I think a lot of us, I think,
struggle with empathy. I think we're, particularly in this culture today, we're so focused on
ourselves and social media has just amplified that.
We just all of us are struggling to make sense of the world in a very complicated environment of stresses that are, you know, just hard to sort through war and climate change and natural disasters and increasing political divisiveness and just stuff that's just so uncomfortable to live in and and yet the solution is is very available to us as we begin to sit and connect
and understand and have empathy with other people you know i think i i remember the show
uh that i forget the name it was this incredible was this incredible, like, mentalist. And essentially, he took a guy who was really a devout racist, and he slowly acculturated him to, I think it was in Texas or something, to, he hated, you know, Hispanic people and Mexicans and, you know, just fully on racist. And over time, he got him to, you know, have a relationship
and to connect with and to listen to it.
Eventually, this guy literally took a bullet for a Mexican guy,
and it was all set up and it was fake.
He didn't actually take a bullet, but he literally didn't know
he wasn't going to take an actual bullet.
And so when I hear these stories, I think, wow, you know,
all of us have that capacity. No matter how hardened we are or disconnected we are, how much we believe the other is the enemy, that we all have the capacity to reach out in a way to build connection, relationship, and understanding.
And so in your work, you teach people how to do that.
You teach people to access empathy. You teach people the importance of curiosity and how being curious about someone or curious about their
lives or curious about who they are, about asking questions. It's such a powerful trick. I mean,
if you go to a dinner party and all you do is talk about yourself, you know, you think maybe
you're interesting or whatever. It's like, whatever, people might learn some things. But
if you ask questions, if you inquire about what people care about and you ask, you know, not
superficial questions like, you know, how was your day or where do you live or what do you do for
work? But like really deep questions, people actually love it. And it just builds this deeper
sense of connection and relationship. And I think, you know, that's actually how our relationship
started. I was going through a moment in my life and I just kind of said what was in my heart. And we talked at
these really honest conversations and it got very real, very fast. And all of a sudden you build this
deep intimacy and connection with somebody. And it's, it's all what we're looking for,
but most people don't have the tools or understanding of how to do that. So how do
you, how do you teach people how to do that? How do you, how do you share, share some of the tools,
techniques for how we strengthen that in ourselves? Yeah share some of the tools, techniques for how we strengthen
that in ourselves? Yeah. Well, those are called human skills and we don't teach human skills.
You know, I despise the term soft skills. I wish we would stop using the term soft skills,
right? There's nothing soft about them and hard and softer opposites. And I would hate to think
that we're teaching people opposite things, right? Hard skills are the skills we need to teach you to do your job and human skills are the skills we need to teach you to be a better human. And I would hate to think that we're teaching people opposite things, right? Hard skills are the skills we need to teach you to do your job.
And human skills are the skills we need to teach you to be a better human.
And I want you to have both.
I want you to be an expert in the work you do.
And I want you to be an expert in being a human, right?
I'm going to help you.
And we don't teach human skills in colleges and high schools.
And we definitely can do a lot better job of teaching human skills in our companies.
Examples of human skills are things like how to have a
difficult conversation, how to listen, active listening, how to have empathy, how to give and
receive feedback, how to have an effective confrontation, right? Sometimes we got to get
into the tension, but we don't know how to do it. So it usually blows up in our face or how to have
a difficult conversation. After the murder of George Floyd, I saw it all over the place. I saw a lot of leaders who after George Floyd was murdered,
did nothing. They didn't have a conversation with their teams at all because they were so afraid of
saying the wrong thing, accidentally triggering somebody or inflaming the situation that they
opted for nothing. We can teach people how to have difficult conversations.
And so one of those human skills that we can do a better job of teaching and learning
is how to replace judgment with curiosity.
And you gave the example of that experiment.
I am a huge devotee of the of the work of dia khan uh dia um is a uh
she's a a filmmaker a documentary filmmaker a muslim woman living in the uk and she's she made
some public comments about uh diverse societies and it gained the attention of the white supremacist movement. And they started trolling her to the point where the police advised her to
stay away from open windows.
Wow.
And the way she responded was to move to America and get to know white
supremacists.
And what she offered them was a safe space to feel heard.
Now this sounds abhorrent to most people.
Like, they should be the ones listening to us, except they won't.
Right?
Yeah.
They're never going to do it.
So what she did is she gave them a safe space to feel heard.
She didn't agree with them.
She didn't affirm them.
She gave them a safe space to empty their bucket, as Dia calls it.
Right?
And what started to happen is they started
to feel trust to her. They started to view her as a friend. And they could no longer reconcile
their racist views with the fact that they viewed this Muslim woman as a friend. And one by one,
they started dropping out of the white supremacist movement. And that's what you're talking about, which is, and leadership very much is
the willingness to go first, right? Even though the other person, quote unquote, should go first,
doesn't matter. The leader is the one who leads the way, literally. And most of us lack the skills
to even know how to do that. The other person will say something so triggering to us, we'll
start fighting with them or trying to talk them down. to watch dia you can see her documentary it's called white right meeting the
enemy her her capacity for extreme listening is astonishing if we can we don't have to have
conversations with white supremacists we just have to have conversations with our bosses and
our friends and our colleagues yeah yeah yeah you? Or that, you know, because after the elections,
you know, we have this,
what do I say to my uncle
who we have political disagreements with
at Thanksgiving?
And so most families opt
for not having the conversation.
Why not opt for learning how to listen?
Yeah.
And try to understand
where those points of view come from,
whether they're on the right or the left,
rather than just
ignoring it and brushing it aside.
Human skills are what we need more of.
It's just beautifully said.
And I think there is example after example where people can kind of bridge those gaps
and build those relationships.
And you don't have to agree about everything to have a connection with somebody.
You don't have to have the same beliefs or attitudes.
Rick Warren, who was the pastor of the Saddleback Church, where I worked with him on building a faith-based
wellness program, you know, he, you know, is an evangelical Christian and, you know, has
Republican friends and Democrat friends. And, you know, on either side, they kind of berate him for
why are you talking to them or why are you doing this? He says, listen, I'm not right-wing or
left-wing. I'm for the whole bird. you're flying circles so i was just having a great idea
you know i i think that you know your stories reminded me of a very similar story of this this
white supremacist who was a young man who was one of the leaders in the movement who was the
spokesperson was on television all the time and justifying all his views and had grown up in that
environment and uh he went to a college where there really, you know,
wasn't a lot of similar kind of views that he had, but he was just going to school.
And he was kind of a pariah.
No one really wanted to have anything to do with him.
This one Jewish kid invited him for a Shabbat dinner and then he wanted to come over.
And he's like, okay, because he didn't have any friends.
And this guy, this Jewish kid started building a relationship with him and started to say, tell me what you think.
Tell me your views.
Tell me why you think this.
Tell me your reasons and the data behind it,
and let me be curious about that.
And so he started to learn.
And then he said, well, just here's a perspective,
and here's other data, and here's other information.
And so over a year, they built this friendship and relationship,
and eventually this guy kind of disavowed his white supremacy and became an advocate
for a very different point of view.
And it was like, whoa, that's just such a striking story because, you know, we're so
much about being right and being righteous.
And I had a business coach once said to me, you can be right or you can be in relationship.
I thought that was a really beautiful framework because, you know, all we want to do is be heard and listened to.
And often that just diffuses everything.
Dia talks about this.
I mean, she would say when she was younger,
she would be a part of the anti-rally.
You know, if there was a bunch of white supremacists,
she would be part of the anti-rally.
And she said, I spat on them and I high-fived my friends
and we felt great and we self-righteous.
And we went home, you know,
pumping our fists, and she says, you know how much impact I made? Zero. Zero impact. All I did was
feel good about myself that I spat on a white supremacist, but I didn't actually do anything.
And I think that, you know, it's extremely difficult to be a good listener, not just to
somebody whose views we find morally repugnant, but it's extremely difficult to listen
to a spouse or loved one who's telling you that you did something that hurt them.
It's extremely difficult to have a conversation with a colleague or coworker or a boss who we're
being told we did something wrong, or we have to tell somebody they did something wrong um like listening is extremely difficult and we are most of us are crap at it we don't
we're not taught how to do it we're not taught how to do it and it's not it's not some innate
thing like breathing you know it's a skill and you know nobody expects you to know how to ride
a bicycle unless you learned how to do it and then practiced. Well, we should learn how to listen and practice.
Like, we need to teach these skills.
Yeah.
You know, it's interesting.
I was going to tell a quick story where I actually used this, and it was so powerful.
I've used it a lot in my relationships where I just sit and listen.
Like, hey, let me get you.
Let me hear what you're up.
Let me unload, and I'll just get it.
And I don't respond.
I don't share my perspective. I listen. And then I feedback what's happening.
And it's amazing how transformational it is. I was,
I've been married a bunch of times, but in my last relationship,
I had really an amazing woman, a beautiful woman.
It was just, it's a really just kind person, but you know, she,
she went to my 60th, my, my, my boyfriend's 60th birthday party with me.
And I had just come out of heart surgery. I was a little bit kind of out of it. I was sort of on
some pain medication. And she said, look, I want you to take care of me here because I don't know
anybody. So make sure you introduce me to people, make sure you're kind of attending to me. I'm
like, okay, okay. So I basically, long story short, I had a friend who was under federal indictment for an immigration issue that was just a big kind of sort of witch hunt in a sense.
He was an immigration lawyer.
And no one knew about it except him and his girlfriend.
His girlfriend kind of rushed me and just unloaded on me.
And my wife was standing there.
And I just was like, I kind of was in shock because she shouldn't have been talking about it anyway. And I just,
I didn't, you know, introduce her and she'd never met her. And it was just,
my wife got very upset and she like stormed out and didn't want to be there. And it was just like,
here's my friend's 60th birthday. And I could have been indignant and said, what are you doing? Why
are you acting like this? Just come on, you know? And instead I just like found her in the parking
lot and I said to her i said okay let me get
where you're at like what happened what's going on and she's just sort of kind of unloaded and
then i just literally fed back to so i get you felt i wasn't present for you again i wasn't
taking care of you i get that you're you know feeling this and that the other thing and like
like within five minutes she was sitting in my lap with me making out you know so yeah like it
can happen like that if you learn the skill but it's something i had to learn it wasn't automatic it wasn't taught and it essentially it means you
know putting aside your own inner narrative when someone else is talking and just listening to them
without your own agenda or story or overlay or justification or rationalization or judgment or
anything and it's a super hard thing to do yeah and and you and you will feel
like emotions you will feel activated you might feel triggered you might feel your blood boiling
you might feel uh you know a whole argument come up in your head about why they're wrong
but it's not about right or wrong it's about actually getting somebody and then and then
they can do the same thing for you and you end up not even having to agree on what the outcome is
but just that act of listening itself is healing and you don't have to kind of believe the same thing
at the end of it.
It's really quite, it's quite an amazing trick.
Listening is perhaps one of the greatest acts of service we can give to someone, you know,
because all any of us want are to feel seen, to feel heard and to feel understood.
And that's basically it. And creating space for someone to
feel seen, heard and understood without any response or needing to fix something is one of
the most tremendous acts of service we can give to someone. There's a really funny video on YouTube.
I don't know if you've ever seen it. It's called It's Not About the Nail.
It's only like a minute and a half long. If you just it. It's called It's Not About the Nail. It's only like a minute and a half long.
If you just go on YouTube and put It's Not About the Nail, it's the one with bazillions of views.
Watch that one.
And it really captures how crap we are at listening and how all we want to do is fix things where all somebody else wants is just a safe space to let out whatever that is inside them.
And as you said, once she felt seen,
heard and understood,
she was fine.
Yeah.
There's nothing to fix.
How,
how do you teach people that?
Like you,
you do this all the time with people.
So what are the,
what is the sort of the practical ways to get individuals and groups of
people to start to practice this?
Cause it seems to be the key to one building relationship,
to being connected,
to feeling part of community, to healing all the isolation and this division and separateness
we have in our society it's such a simple in a way tool but it's like you know um we just don't
know how to do it sure well there's multiple ways um i mean we you can actually run exercises you
give people scripts and say you're going to be you know the one who has to you know talk to this person you're going to be the one who has to talk to this person. You're going to be the one who has to confront them. And they're
going to start giving you excuses. And you have to go into listening mode. And we always do those
things with three people. It's like a good sales training. You have one person who plays the
salesperson, one who plays the customer. But the person who actually learns is the observer,
because they can watch it play out. So you always have to have three. So there's an observer and everybody plays every role.
So you could do exercises. But really, it's about learning to replace judgment with curiosity.
And I always say that there's three things when somebody starts talking to you,
you know, instead of reacting, being right, being wrong, it's not nothing to do with those things.
It's trying to understand where they things. It's trying to understand
where they're coming from, trying to understand what they mean. So reflexive listening,
what I'm hearing is, is that right? And you put it in your own words and they'll say yes or no,
they'll correct you. So the pursuit to try and understand meaning, but also just as I said
before, replace judgment with curiosity. And there's three words, three phrases, which is go on, what else, tell me more.
Go on, what else, tell me more.
Tell me more.
Like if somebody's saying to you, look, I'm really – and like starting those conversations.
And sometimes you have to switch.
Sometimes you start the conversation, but then you have to become the listener.
Hey, can I have a difficult conversation with you? Right? So you set somebody up. I need to have an uncomfortable conversation. Right? I'm not sure I'm going to get this right. So I need you ignored me really hurt my feelings. And you start getting all defensive or whatever.
Let's turn it around.
You say to her, hey, can I have an uncomfortable station?
When you ran out of the room that night, you really embarrassed me and humiliated me in front of my friends at their birthday party.
Yeah, yeah.
Right?
But now you actually have to become the listener because she has to now unload.
Totally.
Right, right.
And now you have to hold that incubator for her.
Go on.
What else?
Tell me more.
Go on.
What else?
Tell me more.
Is that all?
What else?
Tell me more.
Tell me what else.
And they'll start at the superficial level and you get deeper and deeper and deeper and deeper.
And eventually they'll say, I just wanted to feel next to you.
And then you can say, I love, you know, that's all I want too.
Exactly.
I think that what else, tell me more, is that all?
Is there anything else?
I think that's important because it just gets down to a deeper layer.
And I've done it with politics as well, right?
Where I had a conversation with a friend where we have very divided politics.
And we didn't know that when we became friends. And it came up in one of our
conversations. And both of us were like, oh, okay. And I remember she was saying something,
and I definitely thought, and I may have said, how can you be so stupid? And she said to me, you just called your friend stupid.
And I realized, what did I just do? And I had to learn to sort of not try and be right and prove
her wrong in whatever that debate was. I had to learn to hold space and understand where she was
coming from. And so we both learned that skill with each other because we care about each other and
we didn't want the friendship to collapse.
And what I learned was when we have one of those times where one of us is triggered by
what the other person said, immediately the other person will say, I want to know more
about that.
Tell me more.
And what happens if you allow that person with go on, what else? Tell me more more about that. Tell me more. And what happens if you allow that
person with go on, what else? Tell me more. What else? Tell me more. Eventually, you get to a point
where you can actually find a detail that you can absolutely agree on. And you say,
that's 100% correct. I completely agree with that. Like, yes, the science bears that out,
or I just agree. Like, you know, know yes and as soon as you find common ground
you can build back up again and you actually find out you're both way more open-minded to each other
than where you started but you have to have the patience to go to the point where you can find
anything where you can agree yeah and it's and it's sometimes it's really hard and you and you
said it as well and like dia khan learned it you have feelings, but you can't let those feelings control the conversation.
Like we have to control the conversation.
Well, Simon, this is such a powerful message right now because our world is so divided, so disconnected.
Yeah. disconnected. The conflicts between neighbors and friends, it's just, it's so sad to me because
we all share way more in common than we have differences and starting with our own humanity.
And I think it's just beautiful. And I think people need to really check out your work.
You have online classes that are at simonsynic.com classes. You have an on-demand library. You have the optimism library.
People can, you know, watch your pod, listen to your podcast, can listen to your TED Talks and
learn more about you. Go to simonsynic.com. You are a real friend and an inspiration. And I think
if one or two people figure out their why or learn how to listen better or connect to their own
ability to be curious, empathetic, and realize that building community connection is more important than being
right, this is going to be a better world. So thank you, Simon. Thank you, Simon. Thank you,
Simon. And for those who love this podcast, share with everybody on social media, leave a comment.
We'd love to hear from you. How have you figured out how to listen or be connected or find your why and purpose uh subscribe or have you get your podcast and we'll see you next time
on the doctor's pharmacy hey everybody it's dr hyman thanks for tuning into the doctor's pharmacy
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