The Dr. Josh Axe Show - The Science Behind Making People Like You with Vanessa Van Edwards

Episode Date: November 29, 2023

Today, Dr. Josh Axe sits down with Vanessa Van Edwards, a renowned behavioral investigator and bestselling author who's taught over 50 million people the science of communication. In this interview, V...anessa shares her groundbreaking formula that transcends introvert/extrovert limitations and explains how to upgrade your interpersonal skills through simple tweaks to words, body language and vocal cadence. You’ll walk away with a toolkit of techniques that make you more magnetic, influential and compelling with each human interaction, starting today. You’ll learn: The 2 key characteristics that carry 82% of your judgements of others Simple techniques you can use to boost your charm and become a magnet The specific words, body language, voice and more that positively influence others How to apply the secrets behind the greatest TED Talks to captivate any audience Learn how to walk into any room and immediately grab attention, captivate new contacts, and form deeper relationships. The ability to connect, influence, and lead others confidently awaits. Check out Vanessa’s latest book → Cues: Master the Secret Language of Charismatic Communication  Want more of The Growth Lab with Dr. Josh Axe? Subscribe to the YouTube channel. Follow Dr. Josh Axe Instagram Twitter Facebook Tik-Tok Follow Vanessa Van Edwards Instagram Twitter Facebook YouTube Follow Leaders Instagram Twitter Facebook Email Newsletter Learn more about your ad choices. Visit megaphone.fm/adchoices

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Starting point is 00:00:00 that the most influential people, the most charismatic people, have a perfect blend of two traits, warmth and competence. So when someone hits a stage or walks in front of a meeting or hops on a video call or calls you on the phone or walks into a room, what we are gauging as humans, 82% of our judgment of someone else is made up of these two traits. What's crazy about this is a lot of the time is people think they have to be funny and witty and tell great stories. Actually, 82% of our judgments are just based on warmth and competence. So warmth is friendliness, like ability, conversational, like that calm conversational approach, trust. Competence is power, efficiency, capability. And we love people who have that balance of both. If you're uneven, too powerful,
Starting point is 00:00:48 so you come off as too strong, people say, oh, no, too much. So we actually do not like someone who hits the stage, overpowering, throwing those big words in our face. We actually think, oh, no, this is suspicious. And too much warmth, on the other hand. So a lot of women struggle with this is that we're taught to be likable from a very young age. But too high warmth without showcasing enough of that power and capability means people interrupt us. They ignore our ideas. And so that sweet spot is really critical.
Starting point is 00:01:20 Everybody, Dr. Josh Axe here. Welcome to the Growth Lab podcast where each and every week we talk about the science behind how to grow yourself, your health, your wealth, your, your, your, your spirituality, your career, and really everything in your life. And so today we've got a great guest, Vanessa, Vian Edwards, and we're going to be talking about how to influence yourself and others in the world for good. And I met Vanessa through a couple mutual friends, Craig Groschelle, he's a pastor that runs a leadership podcast, Rory Vaden, another incredible, incredible friend. And so they were like, you've got to talk to Vanessa. And so Vanessa, that's why you're on here today, as everybody was raving about you.
Starting point is 00:02:01 Oh, my goodness. Well, that sets the bar very high. We're going to have, what's going to be good? I'm going to meet it. I'm going to hit it. All right. We'll go for it. You know, and after Craig had mentioned it, I thought, well, I'm going to go and watch some of
Starting point is 00:02:12 your YouTube videos. And I was actually really impressed about, you did a TED talk that was incredibly impressive. And I saw several other interviews where you really talked about influencing others. And you talked about certain character qualities like charisma and body language. In fact, I think it's so interesting. We're going to dive into this a little of them. ask you questions about our body language. And I'm a big fan and have studied a lot of psychology over the years as well. And so really the psychology of body language will be fun to get into.
Starting point is 00:02:41 But one of the things I want to start off with, and this is something that I know Rory had said that he really loved about you is, is that whenever I interview anyone on the show, I try and interview people that I consider to be very virtuous people, people that are doing something not just with excellence or not something that's entertaining, but something that is moving the world towards a better place. It's helping us grow. Again, growing character, growing virtue, grow in our talents. And so that's one of the reasons I was most excited to talk to you is how do we influence people, not just influence, but influence them for good. And there's so much stuff out there today where, hey, you can learn about how to influence somebody
Starting point is 00:03:23 or be charismatic, but oftentimes it can be used for evil. So talk to me about influence. but also influencing for the good. Yes. So the first thing is most people do not realize how much influence they already have. You have so much power. You don't realize that you are influencing your children, your partners, every single person that comes into your life you are having influence on. The reason for this is because as humans, we are positively or negatively contagious.
Starting point is 00:03:54 And the way that the science looks at this is that everything from the words we use to the body language cues we use, even there's some science that say the feelings or the pheromones that we're giving off are affecting the people around us. And I'll give you one very simple study that changed the way that I look at how much potential we have, how much potential to influence we have.
Starting point is 00:04:13 Very simple study. They brought people into their lab and they split them up into two different groups. The first group came into the lab. They sat down. They were told, today you're going to play a game called the Wall Street game.
Starting point is 00:04:25 And they proceeded to play this game. The game was kind of a prisoner's dilemma sort of game. The next group came into the same lab, same researcher, same table, same chairs. This group was told, today you're going to play the community game. And they went on to play the game. The trick was, and there's always a trick, the games were exactly the same. The only difference between these two groups was one was called the Wall Street game and one was called the community game. Everyone who played the Wall Street game was told they were playing the Wall Street game shared on average one-third of their profits.
Starting point is 00:04:59 Everyone who was told they were playing the community game shared two-thirds of their profits. This means that one single word influenced people to either collaborate, share, give, be good with the word community, or they didn't share as much. They were influenced to be competitive with the word Wall Street, a little stingy with the word Wall Street,
Starting point is 00:05:21 and they shared less. This means that we have the power to change someone's behavior, how they interact, how they think, how they collaborate with one single word. Yet I think we often throw these away. So my mission, and I'm so honored to be here, is talk about how do we take all these micro opportunities for influence and actually impact people in a really positive way. I love it. And this is so important for anyone in almost every area of your life, as you mentioned. It's like, I was this morning, we've been trying, we just started our our three-year-old in preschool, right?
Starting point is 00:05:57 And so we're trying to in kindergarten yet last week. So I feel you. I feel you. Yes. And then my three-year-old, I mean, the first day of preschool just a couple weeks ago. And my daughter, in a good way, is so attached to my wife. But also, you know, we need to, you know, also have her, you know, we need to have her go to school right now.
Starting point is 00:06:15 So anyways, you know, I'm trying to learn the art of influence and grow in my ability to influence my three-year-old. You know, we want to influence our spouses in a positive way. have a great influence as a leader on the people within my business and on the patients and clients I reach out to. So I think this is such an important thing because I think a lot of times people, Vanessa, people would say to themselves, well, I'm not a leader. I'm not an influencer. And the reality is we all, as you just said, are in that position. You know, I know that you've studied so many of these techniques around influence. What are some of your favorite, one of the
Starting point is 00:06:55 things I love that I hear you talk about in your TED Talk that was so good, these nonverbal cues and skills that lead to somebody being being able to influence someone else. Yes. So, okay, so when we talk about how we influence, we have different channels to influence. So the first one is our words, which we just talked about, right, the power of our words. And by the way, this is as small as like a calendar invite, you know, for a business leader. Most of our calendar invites are meeting, call, no. They should be called goal session, strategy mastermind, creative hour, right? Like those small words in your calendar invites, and your subject lines, and your emails, and your LinkedIn profiles, they matter. So that's one way, words. The second way is, as you mentioned,
Starting point is 00:07:37 body language. By the way, there are four ways. So words, nonverbal, so our posture, gestures, face, facial expressions, movement. The third channel is our voice, our vocal power, our volume, our pace, our cadence. And the last one, the smallest one is ornaments. So the colors we wear, what's in our background, the props on our desk, the badges we wear. So body language is one of the biggest ones. In fact, research shows that at a minimum,
Starting point is 00:08:02 60% of our communication is nonverbal. Now that's if we can see the other person. So on video, in person, obviously on the phone, you're limited to two channels, words and voice. So when we're in person or when we're on video, we are communicating 60% of our influence and our message through our gestures, our posture, our face. And so what you want to think about the most influential people, so we studied leaders,
Starting point is 00:08:25 we studied very influential people. One of our biggest studies is we watched thousands of hours of TED Talks. So my research team and I am so grateful for them. We watched thousands of hours of TED Talks and coded each TED Talk for patterns. We wanted to know if the most popular TED Talkers did anything different nonverbally than the least popular TED Talkers, purely based on view count, right? Like some TED Talks have millions of views, some have only a couple thousand. And we found there were distinct patterns.
Starting point is 00:08:52 You could almost predict which TED Talks were going to do well based on the first few seconds of the video. And one of the biggest patterns we found, and this is what got me my TED Talk. So I was thrilled to discover this, was that all of the best TED Talks start the same way. The speaker comes out on stage, they go in that little red circle, that little carpet. And they say something like this. And if you can see me or if you're just listening, what I'm going to do right now is demo what I'm saying along with my hands. So they say they sound like this. Today, I want to talk to you about a big idea. I'm going to tell you three different things that are going to change your life.
Starting point is 00:09:30 Now, what's interesting about that is what a really good influential leader is doing is they know their content so well that they're speaking to you on two tracks, not just their words. They're saying, no, I know this so well. I want to be so influential. I'm going to speak to you with my words and my nonverbal. And so leader is very influential people often highlight or bold their words with congruent gestures and posture. Wow. It's so cool. You know, one of the things, too, I noticed about the, this is just from my own observations about the TED Talks that are the most popular, is oftentimes, you know, when people give speeches, they try and sort of overpower the audience. It's like this thing. They try and make up for it with being loud or just kind of coming at them
Starting point is 00:10:15 really strong. And when I watch the best TED Talks, there's this level of this sort of very calmness and this sort of like calm strength about the, about the communicator. So true. So I would highly recommend if you want to see this. So we have a post where we kind of explain this. But if you want to watch Ken Robinson's TED Talk, Brené Brown's TED Talk and my TED Talk, you'll see that they're actually quite conversational. Like they come on stage and as you just mentioned, They're sort of this calm as if they're having just a one-to-one coffee with the audience. And that feels in alignment. So when someone is overly scripted or overly rehearsed, our brain actually goes from listening to scrutinizing because we sense, wait a minute, why is this person sounds so stiff?
Starting point is 00:11:00 Why are they so memorized? So sometimes people actually ruin their charisma or their influence by practicing too much. And this is a really important one for business leaders is they often prepare and prepare and prepare and prepare for a presentation. or let's say that you want to talk to your partner and you've been really nervous about a conversation, so you practice it and practice it and practice it. And then it kind of falls flat. It's because you have rehearsed out your natural charisma.
Starting point is 00:11:23 You have literally rehearsed out the emotion that indicates someone else, oh, they care about this and it feels authentic. So when we talk about being influential, there's actually a formula. This formula comes out of Princeton University, and this is what my last book was based on. This formula is so powerful.
Starting point is 00:11:40 It has been repeated in the research, across genders and cultures and races, that the most influential people, the most charismatic people, have a perfect blend of two traits, warmth and competence. So when someone hits a stage or walks in front of a meeting or hops on a video call or calls you on the phone or walks into a room, what we are gauging as humans, 82% of our judgment of someone else is made up of these two traits. What's crazy about this is a lot of the time is people think they have to be funny and witty and tell great stories. Actually, 82% of our judgments are just based on warmth and competence.
Starting point is 00:12:17 So warmth is friendliness, like ability, conversational, like that calm conversational approach, trust. Competence is power, efficiency, capability. And we love people who have that balance of both. If you're uneven, too powerful, so you come off as too strong, people say, oh, no, too much. In fact, the research says that if someone has competence, without warmth, it leaves you feeling suspicious. So we actually do not like someone who hits the stage, overpowering, throwing those big words in our face. We actually think, oh, no, this is
Starting point is 00:12:53 suspicious. And too much warmth, on the other hand. So a lot of women struggle with this is that we're taught to be likable from a very young age. But too high warmth without showcasing enough of that power and capability means people interrupt us. They don't take us seriously. They ignore our ideas. And so that sweet spot is really critical. Wow. I mean, that's powerful. You know, I was, I was, I follow a lot of the same people you do. We probably follow a lot of the same leadership experts and people in these spaces. And I know when I first started following Simon Seneck, I was, you know, I looked up his bio and, you know, he doesn't have a PhD. He doesn't have like this, you know, he never built a multi-million dollar or billion dollar company,
Starting point is 00:13:39 but watching him communicate, he has such a great blend of what you're mentioning of just the right amount of warmth. And he's still, he's incredibly competent, you know, that mixture. And so I can really see what you're saying is you mentioned someone like a Brayne Brown, another great example of that, of they have that beautiful combination. And practically speaking, and so Simon Cynick and I also don't have a PhD. I also haven't found it a, a multimillion dollar company, I think what's critical is breaking down this idea into action steps. So I mentioned, you know, updating your calendar invites, adding, you know, warm and competent words to your LinkedIn profile. The other very practical way you can think about this is
Starting point is 00:14:17 anytime you want to be influential. You want to hit warmth plus competence. So that's story plus fact or data. That's study or science plus personal anecdote. And you'll notice that the best TED Talks, they're constantly repeating that pattern over and over again. Like, even in this interview, I know that there are very warm listeners listening. I know they're very competent listeners listening. So I want to appeal to both. I want to make sure that I'm sharing in a way that is like, yes, that speaks to me. So in each answer, what I'm trying very hard to do, I hope I'm doing okay, is a story or an anecdote with a really cool science study, an example with a fact or a piece of research. So that you can do the same thing, whether that you're talking to.
Starting point is 00:15:02 your partner or a colleague. Yeah, I love it. This is great advice. By the way, the advice on the I'm going to go back and change my entire calendar because right now it just says call, meeting, call, call more meeting, meeting, record. I mean, so this is, this is really, and it really does. I mean, it changes the whole mindset. If I go in with my team and say, hey, we have got a, we've got a goal strategy sessions or we got a strategy on how to, you know, how to reach 100 billion people, right? I mean, it's very, very different. And also, I forgot to answer. the most important part of your question about nonverbal. So we have the other piece of research that my team and I've been working on for the last decade, ooh, ages myself, is over the last decade,
Starting point is 00:15:43 we've been cataloging every nonverbal cue. So there's everything, there are micro cues from, you know, an eyebrow raise to a fist pump to shifting feet. So we've been cataloging them. We have split them into 96 cues. And what we found is there are warm cues. body language cues that immediately signal warmth, and there are competent cues, cues that immediately signal competence. The most charismatic speakers, they have a perfect blend, whether they realize it or not. So I'll give you an example. So this is what you can do as well, is you can add, like a recipe, warmth cues and competence cues as you're communicating. So for example, very easy warmth cue is a head tilt. So in our research, we found that any LinkedIn profile that
Starting point is 00:16:27 had a head tilt, that person was rated as immediately more friendly, more trustworthy, be more warm. Why? This is a universal cue across cultures if we want to hear something. So if I were to say, Josh, do you hear that? We would tilt our head to the side and expose our ear. It's a biological way of just trying to get our ear to hear it. And so we recognize this as if someone's head tilting, even if it's in a profile picture, they immediately look softer, look warmer. Now, this is great. Can I tell you something really interesting? Like I never see men do this on there. I'm thinking about YouTubers. I never see them do it.
Starting point is 00:17:04 Yeah. But I actually see there's some really competent women and weren't like good communicators that I know that actually do this frequently on their thumbnails on YouTube. Yes. So this is this is the advanced science, right?
Starting point is 00:17:18 You're making a recipe for influence. So, for example, if you're a female and you're already perceived as highly warm, you might not want to do the head tilt in your YouTube videos, in your meetings, profile because that's going to tip you into an imbalance. If you're a male who's perceived as highly competent, so if you're highly warm, so I highly recommend, I have a free quiz if you want to take it. It's at science at people.com slash charisma. You can actually assess if you're warm or competent.
Starting point is 00:17:46 You can take it as many times as you want. If you are high in warmth, you know you're high in warmth because people interrupt you. They don't listen to your ideas. You're often underestimated and you're, you might even struggle with people pleasing. That's a simple. symptoms of high warmth, too high warmth. You know you are too high incompetence. This can be from both men or women. If people tell you you're intimidating. If people tell you you're cold, if people tell you that you're hard to talk to, if people always think you're in charge, if you walk into a room or you walk into a store, people approach you for directions or ask for the time, those are symptoms of high competence. So a highly competent person, male or female, might say, you know what,
Starting point is 00:18:27 I'm going to add the head tilt because it immediately warms me up and balances out my high competence. So head tilt, a nod, so a vertical nod, one, two, three is also high and warm. Research finds that if someone does a one, two, three, vertical nod, the other person speaks 67% longer. It is literally an invitation for someone to speak. So you'll notice women sometimes struggle with what I call bobbleheading. Uh-huh, uh-huh, uh-huh, nod, nod, nod, nod, not, not, not. And that is too high warm. It's too much.
Starting point is 00:19:02 Tell me more, tell me more. So if you want to add warmth, you can use the nod or the head tilt. But if you want to take away warmth, I would highly recommend not doing it. This is so good. You know a male who does a lot of head nods who we're probably both friends with, Lewis House. If you watch Lewis's interviews. But I love his head nods.
Starting point is 00:19:21 Oh, they're fantastic. No, I'm saying he does such a good job of like continuing to. to allow the person to open up and share. Yes. Yeah. And that's why he's such a good interviewer is he'll do that. I've done three interviews with Lewis, right? And they are amazing.
Starting point is 00:19:35 And when he does a slow triple nod, I'm like, better keep going. And that's why our interviews are two and a half hours. So I think that we can play with these cues to be more impactful and also to put people at ease. You know, the whole point of influence, at least influencing for good, as you mentioned, which is my whole mission is teaching people to influence in a positive way, is you are contagious. If you show up as highly warm and highly competent, not only are you more charismatic, you actually infect others with your warmth and competence. So if you are nodding, you're encouraging someone to open up.
Starting point is 00:20:14 If you are head tilting, they might catch the head tilt and also be warmer themselves. Body language and emotions are a cycle. They don't exist just outside of our body. so much research proves that the way we hold our body changes our inner state. And so if you are in warm, competent nonverbal, you are more likely to feel warm and competent. Wow. It's so good. I'm learning a lot. I love this. These are all things I know I'm going to start using more. So, you know, and I'm just even thinking about myself. You know, when I, when I, when I, when I, when I, when I, when I, when I, when I, when I, when I, I want a speaker to, I, I start nodding my head when I want somebody to keep going, or I'm just, what, what I will tend to do on, I just noticed I started doing this yesterday is if I want to kind of add in a point, sometimes I'll kind of do something with my hand, like kind of anyway, so it's. So, okay, so like, we can break this down. So gestures are a very important part of our charisma. And, um, competent, highly competent folks are very purposeful at their gestures. So, so, We instinctively know if someone reached out a hand, like they want to just add one thing.
Starting point is 00:21:18 Like that is a cue that you sent me of. Can I just add one little thing? That is high competence, right? That is awkwardness prevention. I'm a recovering awkward person. Social skills do not come naturally to me. The reason I've cataloged all 96 cues is because I have to manually learn them. I am not naturally able to see and sense them.
Starting point is 00:21:38 And so when we add those cues, it helps people. communicate without awkwardness. So talk to me about this. So when we actually, well, I'll get in that question a minute. So before I do, though, I'm thinking about team meetings because we have a lot of people who are in career and work and they get into a team meeting. Or it could be a family meeting. How would you start off?
Starting point is 00:22:00 What are some of the things you would do if you're just doing? So again, you're not on stage. You're not on a TED Talk. But you just, you have a team of five members or 10 and you're in there. How would you open? That would be some of those key. That is my favorite group. So most of my students are professionals, high achieving professionals, very high, talented skilled, usually over smart, overly average, overly averagely smart. That's
Starting point is 00:22:27 definitely not correct. Over average are high achievers and their intelligence. And so they have small teams, delightfully tiny teams. Okay. So the very first thing is the biggest mistake that leaders make of delightfully tiny teams. This is under 10 people is they think first and the first minute doesn't matter. So it often happens. So in a big company, a CEO or a CMO walks into the meeting and it starts, right? Okay, everyone, let's get started. Here's what we're going to do today.
Starting point is 00:22:53 In a small team, there's this kind of awkward few minutes where you're like, do we chit chat? Like, oh, we better wait for everyone to come. And so on a video call, you have this, hey, Laura, I'm just going to get my coffee. we're going to wait for is Sarah here right it like that is a killer of influence one is it puts everyone on autopilot two it exacerbates your awkward and introversion introverted people because that that like what do we do what do we say is very hard for an awkward person and speaking from personal experience and most importantly third is we make a first impression when we first meet someone of course but we also have a first impression every time we interact for the interaction
Starting point is 00:23:40 So if we hop into a meeting and it's like, oh, hey, can you see me? Can you hear me? Just going to close the door. Hold on one second. That first impression of that interaction is slog. Same thing in person. If people are trickling into a boardroom, not everyone is there. What do we talk about? Okay. So one is when you have a video call, I would highly recommend starting off with a purposeful conversation starter because not everyone's going to be on at the same time. So in my team meetings, you always start off with tell me something good. So whoever's on first, they're on, they're ready, they're not checking their email, they're not grabbing their coffee. And whoever's on first says, oh, hey, so Carolyn's on my team. So, Carolyn, tell me something good. What's been, what's been good in your life? And she is ready to share good things. One, this says so many things is it takes away that awkward start. Two, all of my team members have shared with me, and I've taught this now to thousands of teams. It changes your brain chemistry before you lock. in. What are we doing before a meeting before a call as we're checking our email, we're
Starting point is 00:24:44 thinking about our tasks. We're not purposeful, right? We're on autopilot. But if you know that you're about to walk into a boardroom and your boss is going to ask about something good, your brain is going, what's good, what's good, what's good, which is so positive, right? Like, that is so powerful. So I'm like walking up to my meeting, you know, and I'm like, okay, what's good, what's good? Oh, yeah, my daughter just started kindergarten. Oh, baby Claire, she just crawled. my little baby just crawled last week for the first time. I am now so much happier walking into that meeting and we're celebrating and we celebrate each other's successes. And so it is a game changer. So your first two or three minutes, it's always telling me something good and then it's a purposeful
Starting point is 00:25:25 start right into the agenda. I love it. So good. One of the things you mentioned, you'd mentioned introverts here. And I'm curious about like, so for my wife is a 10 out of 10 introvert. I'm probably an I'm probably an eight out of ten introvert. Now, and at first I used to think, well, I'm extroverted because I speak and whatever, but I only like small, you know, I tend to like small groups. I think you're an ambivert. You're an ambivert. Yes.
Starting point is 00:25:54 So 80% of people about, and they're still in recent this, 80, 82% of people are ambiverts. So I'm actually an ambivert. I'm not a true introvert. So true introverts, it's a spectrum, right? And this is actually very helpful. If you're willing to do some homework with me, please, I want you to think about the five people you interact with most. You should know where they fall on this spectrum. So introversion is a spectrum.
Starting point is 00:26:19 If you far introvert, you're a true introvert if you only recharge from being alone. That means if you have a bad day, you do not want to be with people. You don't want to commiserate with people. You want to be processing by yourself. If you have a good day, you don't want to celebrate with people. you want to just savor that success and reward yourself by yourself. You only get energy from being alone. True extroverts only get energy from being with others.
Starting point is 00:26:45 They hate being alone. Actually, being alone drains them. So on the far end, those are the true end. In between are ambiverts. Amberts, I'm an ambvert. I think, are you think you're an inverts? Here's what I would say. I would say that I probably am an ambivert,
Starting point is 00:27:05 but I definitely only get recharged alone for the most part. I mean, if I'm with a small group, like one other friend, you know, like where we're having a deep conversation with one other person, that probably is pretty fulfilling to me as well. You're definitely on the low end, and this is super helpful. So what I want you to think about is for yourself and then for the five people who you interact with most, is what are your recharge moments?
Starting point is 00:27:28 Who are your recharge people? So everyone, especially Amover, should know who fills you? Right? Like you mentioned exactly what you just said is like there's a couple people one to one where I get energy. I know who those people are in my life. I also know who drains me. Doesn't mean I'm going to kick them out of my life. I'm not going to spend time with them. But there are certain people where I leave and I'm like, oh, I'm so tired. You should know who people are, right? So we can create boundaries around them. So who drains you? Who charges you? Next, where drains you and where charges you? So for example, I go to a lot of conferences. I speak at a lot of conferences and like retreats, corporate retreats.
Starting point is 00:28:07 And I've had to figure out, okay, I love stage. I love learning. I love book signings. I don't do so well at the welcome party. I don't do so well. Like the big happy hours, they're too loud for me. So it's really good to break down, like even in the office, where are those safe spaces for you?
Starting point is 00:28:28 And that's essential because it's social energy management. And the only way we can be influential is if we make. manage our social energy well. Yeah, so interesting. I'm thinking about all the people in my life right now, right? Like, again, I know my wife is very alone. I'm thinking about one of my closest friends. Like, he has to be, I mean, what charges him up is going and being around 100 people.
Starting point is 00:28:47 And for me, that would just drain me so much. I know. I know those folks, too. Yeah. And those people can be contagious, right? Like, sometimes when I'm around those folks, like, I was backstage at Lewis House's recent event and he gets charged up, right? And I was a little nervous.
Starting point is 00:29:02 I was like, give it to me. I was like, let me catch that energy. Like, let me get some of that juice because it is contagious. Yeah, I love it. I mean, this is so important. You know, I mean, it's tied into this idea as well of we, you know, in a way, it's actually very different at the same time, too, this idea of Dunbar's law or the law of social influence that you become who you surround yourself with, but also everybody's wired, wired very, very differently.
Starting point is 00:29:29 And so I think it's an important thing. One of the things I, Vanessa, sometimes have people do is write down the five. people you spend the most time with. And what I would ask them is, on a scale of one to 10, how much are they iron sharpens iron for you? And so this idea of they help you grow, they help you get better. They help, you know, and so this, that idea. But I think it's a very similar thing. If, you know, who are those people that help recharge your battery the most? I mean, it's a very, it's a very similar idea. And I think that's so important for people to, to grab a hold of. I mean, look, your five people are everything. I agree with you completely on this. So
Starting point is 00:30:04 I mean, I believe we should really do a full workup on them, right? Okay, so you write down those five people. You think about how they make you grow and how they contribute to your success. What's their introversion and extroversion? Where are they on warmth and competence? Right. Like all of those things we can begin to take notes, and that's also influencing those deep relationships much better because you know them so well.
Starting point is 00:30:26 Yeah, I love that. And I think this is part of building deep relationships. You know, we're in this world today where social media has become, you know, And I think even the younger you get, the more people tend to spend time on social media. And so there's these really shallow relationships. But I think, too, part of, you know, when I even think about, you know, in terms of even the Bible, it's, you know, love your neighbor as yourself. Well, I think it's hard to really love your neighbor if you don't know them, right? And so I think the more you can know everything from their personality, whether it be Eniogram or the Big Five or the disc profile or whatever it is, Myers-Briggs.
Starting point is 00:31:02 I mean, this is, and I think people really enjoy taking these, whether it's the five love languages or any of these things, because we want to know others. That's fulfilling to us. And we want to be known, right? And so I definitely think this is something that's missing. And I think you would probably say, I'm interested to hear your thoughts on this. It's easier to, like, part of what you teach is influence and charisma. But it's for a deeper purpose. And that's to connect. It's to connect with someone else. And so by knowing somebody, you can do that. better, right? I think that I really struggled with connection. So just from a personal standpoint, if this is you, is I really wanted to make an impact. I really wanted to do good work. But I was having trouble developing deep relationships. That wasn't just friendships. That was also like I would be with a colleague and I didn't know how to get through what felt like a barrier to me. It felt like I had people I knew, but very low quality relationships. I didn't know how, literally how, in conversation to break down walls, to break down barriers, to feel like myself, to feel heard. And also, I didn't even know how to make them feel accepted
Starting point is 00:32:13 and heard. And so that's kind of where my awkwardness came in. So my whole career, I've been looking for tools to break down the wall very practically. So for example, there's research by Dr. Dan McAdams who researched how we create intimacy, not just with our partners, but actually with our colleagues, with our peers, with our children's teacher, right? Like, these are micro moments that are so important. You know, my daughter, my oldest daughter just started kindergarten, and I'm creating all these really important relationships. And they happen in five minutes, right? Like the drop-off. I have five minutes to see this teacher, have her feel appreciated, and also for her to see me and to know that I'm a resource for her. I'm also seeing all of her friends. My daughter is in a wonderful
Starting point is 00:33:02 school here in Austin and we hope to have her stay there until she's 18, which means that we're looking at 12 years of this school. 12 years with these people. And I said to my husband, I was like, what if her prom date is here? And he was like, honey, please. And I was like, no. Like her first romantic partner could be in this room in this kindergarten room. Her first best friend could be in this room. And he was like, calm down. And I was like, I can't. Because. That matters. So, okay, so how do you create like these micro moments when you're meeting these parents or these colleagues, you know, when you're at work and you're trying to build connections?
Starting point is 00:33:41 So what Dr. Diamic Adams has found is there are three levels of connection. Level one, level two, level three. You have to move through them sequentially. I was stuck in level one in all of my relationships before I learned this science. Level one is called general traits. General traits is what do you do? Where are you from? How many kids you got?
Starting point is 00:34:02 It's like the basics about you, occupation, hometown family status. I was stuck in this horrible small talk where it was like, oh, so you live around here? So how'd you get into your line of work? Right, like the same conversation over and over again and there was no connection happening. That's level one. Level two is called personal concerns. This is your motivations, your worries, your values, your personality traits. This is what if you know someone's level two, you know if you're on someone's level two,
Starting point is 00:34:32 If you know what keeps them up at night, like what's worrying them, and if you know what gets them up in the morning, what excites them. I knew none of that for people in my life. And so when I began to think, okay, I got to ask the right questions and share the right answers to get to level two. That's when we begin to have true intimacy and true connection. That's how we really create influence. The last level, which most people never get to, is called self-narrative. And this is where I'm doing my big research. So my next book is going to be on this topic, which I'm still kind of figuring it out.
Starting point is 00:35:02 So I'll share as much as I know so far. So our self-narrative, as Dr. Dan McAdams describes, is the story we tell ourselves about ourselves. It's how we make sense of our journey and purpose in life. So if you were to ask someone, what forces shaped your personality, what forces or things in your life made you who you are today, the answer to that question is your self-narrative. And so it's hard to know this about people. people. Like I think I know this about myself finally after much introspection. A lot of people don't. I know this about my partner, but I'm still learning it with my best friends.
Starting point is 00:35:37 We're still talking about it. And so I think that if we think about those three levels, that is the meaning of life, is creating connection where we can truly see and be seen. It's so good. You know, a couple of things coming to mind here. You know, Aristotle said friendships or connection are typically about three things, pleasure, utility, or getting to purpose. And purpose is really that deepest connection. So what? you're sharing there, it's really related to purpose. And the other thing is identity, right? I mean, it's, you know, in that self-narrative about this is who I am, and it's needed today, I'm excited about this book because I think it's needed today more than ever. There's a lot of confusion
Starting point is 00:36:13 around identity and all of these areas today. And I think sometimes people turn identity and do, which it actually is or could be seen as incredibly complex at the same time. The way that I tend to communicate it is, is that it's your roles and responsibilities, and it's the meaning you attach to those things, right? And so, like, for myself, like, hey, I'm, one of my biggest roles of my identity is, and part of my narrative is, so, like, we're going to school. Like, I'm a dad. And so for some dads, it's like, well, it could be the lowest level, which is I was part of the conception and then I left, or it could be, hey, I'm here to provide for my family. Or it could be, no, I'm here to grow the most virtuous and skilled human being of all time. And I believe that my child is a
Starting point is 00:37:01 divine being who's going to live for eternity. And I'm called to. So my heart and soul and give my life for that, you know, this little person. So anyways, I love the topic. I think it's so important. And I'm excited to read that one too. And you've got a couple other books that are great too. Oh, thank you. Yeah. I think my whole goal is to think about relationships and connection, communication, as tools, right? Like connection can be broken down into a science. And that can actually help us achieve it. When I, you know, a lot of the social skills books are written by extroverts.
Starting point is 00:37:38 And extroverts don't know how they do what they do. They have a magic to them, right? And I love extroverts. I learn from them. I watch them. I observe them. But they don't know how they do what they do. They try to break it down.
Starting point is 00:37:50 But they don't speak to introverts or anxious folks or awkward people who are struggling with how does this work? So one study that I thought was really helpful. Do we have time to share one more study? I don't know if we do. Are we okay to share it? I'm nodding. I'm nodding.
Starting point is 00:38:05 Okay, good. I love it. Okay, so I really love this study because it's so empowering in a positive way. So I was not a popular kid in school. I was very unpopular. I was afraid of everyone. When I went to college, I was terrified of other people. I was on student council in the only position that didn't have an election because
Starting point is 00:38:23 no one wanted that position. Like that's that was my social experience. Because of that, I was always obsessed with watching the popular kids. Like how? They were like these magnificent animals. I don't know how they did what they did. So this researcher did the study I always wished I could have done, which is he analyzed thousands of students looking for patterns of the popular kids. This is across a variety of high schools, thousands of different students. And what he wanted to know is, are the popular kids more extroverted, smarter, more athletic, funnier. And he had a whole bunch of variables he was looking at. And my hypothesis, I don't know, do you want to guess what, were they more athletic,
Starting point is 00:39:04 taller, funnier, do you want to take, I guess? For the most popular? Yeah, what do you think the most, what was the difference for the most popular kids? Were they more smart, athletic, funny, attractive? What do you think? Anything you want. And everyone is listening, guess. Like, think about the most popular kids you went to school.
Starting point is 00:39:23 about the most popular people you know now. What do you think makes them popular? I mean, I think it's generally they do something that makes them stand out. And so, you know, that's the thing that I think about. And so maybe it is a form of athleticism. Maybe it is they're, you know, in the top, you know, 5% of attractiveness, but there's something that they're sticking out from the crowd. Okay, I love that answer. I never even heard that answer for it because I've asked a lot of people to guess. The most popular guesses are attractive, athletic, smart, funny. Those are like the most popular guesses. Yeah.
Starting point is 00:39:57 So there were popular kids who were funny and smart athletic, but the only pattern. Can I give you one other answer, though? Can I give you one other answer? Me too, yeah. This is more of a psychology study, and this was on, you know, and this was seen in animals. And basically, the animal that tends to lead the pack becomes the most popular is the one that looks out for the well-being of the most people in the group. So that's another just, yes. That's kind of right. I'm going to give you, I'm going to give you points for that one.
Starting point is 00:40:28 So you got it, which is the only pattern was it the most popular kids, what differentiated them, how you could pick them out, differentiate it from the control group, was they had the longest list of people that they liked. So one of the things he asked all these students was how many people do you like, list them? And these students would list all the popular. The most popular kids just had the longest list, which means they weren't going around school, trying to be funny, trying to be impressive, trying to be athletic or cool. All they were doing all day long was going around looking for reasons to like people. All they were doing was going around initiating liking.
Starting point is 00:41:07 And I was like, wow, thank you. Because it means that we are in control of our likability. We don't have to be pretty or smart or funny. Those things are great. But what we have to do, what we can do is find authentic reasons to hunt for good. That if you're with people and you're like, how can I like you? How can I like you? What can I ask to like you more?
Starting point is 00:41:31 What good do I see? That changes everything. It changes, one, you don't have to worry about being impressive or perfect or amazing. It takes all the pressure off of you. Second, it makes you intentional that you're connecting with a, searching for good, and it also makes them feel better. And so that's how I try to approach every connection, every aspect of influence that no matter who I'm with, I'm like, where are, what are the reasons I can like you more? What can I ask you to just like you more? This is fantastic
Starting point is 00:42:03 advice. I mean, I think for anybody out there, as you're hearing this, it's, hey, if you want to have more influence, more popularity in that way, it's, yeah, you've got to see the best in others. You know, John Maxwell, he's one of the first people when I was younger. I read a book and heard him talk about. It's kind of a similar principle of, you know, put a 10 on everyone's head, essentially, like, you know, see the best in them, call the best out in them. And I love that. It's so good. We're all called, you know, we're all called to do that in some way.
Starting point is 00:42:31 And part of that is loving people, is not sitting there and just pointing out their flaws, but saying, hey, here's where you're gifted. Here's where you're special. And I don't think a lot of people hear that today. I think people are really hungry for that. Yeah. And I also, I have to share that as the ground, as the foundation of my work, because a lot of my work is spoting nonverbal cues. One of the things I teach is lie detection. It's how to spot a bad guy, how to look for incongruence and cues.
Starting point is 00:42:57 And so if I'm one of the challenges I have in my work is, okay, if I teach people the cues of dishonesty, the cues of guilt and anger and fear, I don't want them always on the hunt for dishonesty, anger, and fear. And so I have to have the balance of, no, we have to look for the good. We have to be hunting for the good. And yes, you might find bad, right? Not everyone is going to be your flavor. There are toxic people out there. And you have to create boundaries around them, right? That's incredibly important for your own maintenance.
Starting point is 00:43:28 So that balance of we're always searching for good. But if we find someone who drains us, if we see a cue that makes us think, nope, I'm not getting honesty here, that you know how to protect yourself. So I think it's a, for me, it's a very hard balance. Well, I'd love to talk about that. How would you identify somebody who is toxic or a narcissist or somebody who's trying to take advantage of you? Okay. So there's a lot of answers in the sense of narcissists are different than liars. Lyers are different than psychopaths and sociopaths. So we don't have to get into the whole science. But the one thing that is true for all is that you are looking for incongruence. In other words, honest people. authentic people, good and virtuous people, are congruent. What they say is what they mean, is what they think, is what their body does, what their voice does.
Starting point is 00:44:21 So if someone says, I'm so happy to see you, their voice sounds like it, their body sounds like it, their face looks like it, and they feel it. Congruent, wonderful, we like to be around those people. If someone says, oh, I'm so happy to see you, right? You know, right? The words are saying one thing, but there's it, there's, there's, there's, there's, there's, there's, something is incongruent. The feeling, the voice, it's not matching up. That's when we have a red flag. So when we teach lie detection and all of our light detection research is we're looking for red flags. It doesn't mean that someone is a liar or bad. But if something is incongruent, a face mismatches the words,
Starting point is 00:44:58 a gesture mismatches the words, a tone mismatches the gesture, that's when we go, uh-oh, what's happening? Why is there incongruent? Why is there something that's incongruent? Hmm, it's good. What would you say to somebody who said, well, that's just not my natural demeanor, you know, I'm not being my authentic self if I am warm and happy towards others. Love that question. And then I always answer, think of Steve Jobs. Steve Jobs was not a warm and fuzzy guy, right? He was not known for being likable or friendly, but he was respected, right? He was able to use warmth in terms of goals. So he didn't show up being like, hey, it's so good to see you. Welcome everyone, right? He didn't do a lot of smiling, nodding, head tilting. No.
Starting point is 00:45:47 But he would show up, and if you listen to his keynotes or read his memoir or his biography, he would come into a room and say, we have a shared goal. Our shared goal is to ship this feature in two weeks. A goal, a shared community effort is also warm, right? You don't have to show up as a pep. positive polyana if that's not your flavor. And so when I think about charisma, there is a scale, right? You've got to find your recipe of cues that work. I love it. I want to ask you about a few people in their body language. I'm curious at your thoughts on and how they could improve it.
Starting point is 00:46:23 Okay. I'm going to go through a few presidents and a few other popular people. Okay, let's talk about Donald Trump. How could he improve his body language? Donald Trump uses very good hand gestures. He actually has the most hand gestures of any president in his inaugural speeches. We analyzed the last, I believe, 15 inaugural addresses that were on video, and he uses the most hand gestures. So he has very good hand gestures. If I had to say, I would say less pointing. We don't actually like to be pointed at. It's a very aggressive gesture.
Starting point is 00:46:55 And so if he can change, take away the point, you know, open palm gestures are really good. Points are, we just don't, like, if I were to point at you the entire time, like, it makes you feel. like you're accused of something. Yeah, to me he comes across as a 10 out of 10 competence, probably maybe a, it's interesting. You know, on his warmth, I, you know, I would say that when he's talking to somebody, a group he likes, he actually can come across fairly warm. I mean, actually, I think probably more warm than most people would probably think. Passion and warmth are two sides of the same coin, right?
Starting point is 00:47:28 So passion is warmth. Stories are warmth. Yeah. Wow, interesting. How about Joe Biden? So Joe Biden is more higher on the competence side of the scale, a little bit more stoic. And so he actually could use a little bit more emotion, right? Like I think that if he had more passion, more emotion, if he spoke with more fervor and that's
Starting point is 00:47:48 with gestures, but also with even just voice, I think that people would be more swept up in his narrative. But he tends to deliver, I don't know if that's over-rehearsing or scripting, but he tends to deliver with a lot less emotion. And emotions are condiments for speech. And so humans like to have condiments. otherwise it's too dry. Yeah, I can see that.
Starting point is 00:48:07 How about Bill Gates? Bill Gates is a very excellent job. Now, I've only watched interviews with him. I haven't actually seen any speeches for Bill Gates, right? And that's different, right? Interview is different. But he does a pretty good job in his interviews of being both warm and competent. But I've never seen his speeches.
Starting point is 00:48:24 Yeah, I watch it. Do you know who Alex Lyon is? He's a professor. I think you enjoy his. He's actually a communication expert. He's a professor at university. So what he'll do is he'll break down somebody's entire interview. Like he does interviews.
Starting point is 00:48:38 And one of the best ones. So he does one with Bill Gates. And he also analyzes body language. It's really interesting. But one of the things he does, he also analyzes Joe Rogan. And he's like Joe Rogan, what he'll do is he'll, it's like he's a fighter. I mean, you know, he was a fighter before. And so he'll kind of all of a sudden get somebody in a corner.
Starting point is 00:48:58 And they just, and then it's just, I mean, it is so fascinating body. studying body language. I'll watch it. Yeah, I would love to see what you think. So, you know, a few other questions for you here. When you think about, you know, I was reading this study on virtual leadership and how actually this is, I thought this is really interesting, is that when people are more charismatic, it makes a much bigger difference in person than if you're not in person.
Starting point is 00:49:34 And so they actually said that that's where being actually more competent in certain ways and actually doing what you preach. So sometimes when you get around something that's incredibly charismatic in person, they don't necessarily always have to walk the walk as much versus if they don't have that in person effect on you. They can lose some of that power. I'm just kind of interested to hear your thoughts on that. I mean, I always, that's why I prefer in person. I think also like video, it burns out our brain faster. We have to work harder to read someone. So that's why it's so hard we'll have back to back to back to back virtual meetings.
Starting point is 00:50:07 It's why I only try to do one interviewed a day is because I know that it's that charisma muscle is going to burn out faster, be less usable on video. Yeah, that's so good. You know, I know you've had an opportunity to talk to just some incredible people and do interviews and podcasts. And maybe, and we didn't talk about this. I'm also interested. You've mentioned a few other people who have impacted your life or taught you some things. what's the best piece of advice you've ever received? Ever received? Oh, my goodness.
Starting point is 00:50:41 I think actually it has to be like more people, assume good. That really changed. Because I'm a neurotic. You know, I worry. And so I always am worried that people are mad at me. I'm always worried that I'm doing something wrong. And so that piece of advice, that scientific piece of advice was incredibly important for changing my perspective and my mindset. What's your number one piece of advice for anybody that wants to gain more influence with others?
Starting point is 00:51:05 I would say emotion. You know, emotion is incredibly important for belief. Like, you have to be passionate about something. And so when you're sharing your ideas, when you want to be influential, try not to stick to the facts. Try to share your story or try to share someone's story. Use emotion as your way of reaching someone else. Our emotions are contagious. So you can share the best idea in the world, but if you don't share it with passion or fear or anger, right? Like all those emotions are valid. People are much less likely to absorb it. So if you're angry about something, if you're frustrated with something, don't hide it, share it. Use that emotion because that's what people are going to remember. Well, it's so good. It's so good. What are you excited
Starting point is 00:51:49 about, you know, five years from now in the future? Like, what are some things that you, you know, that pump you up? So I'm doing this research on self-narratives. And one thing that we're trying to do is understand which questions can help someone access their own self-narrative. Like, I'm sure, you know, people listening are like, well, what's, what's mine? There's like three or three to five ones that we're finding over and over again. There's a hero self-narrative, someone who has had a lot of challenges, but they always overcome. There's a healer self-narrative. People who dedicate their lives to helping and being of service, they're often in professions that are of service. So stay-at-home mom, nurse, doctor, teacher, but there's also a victim self-narrative. These are folks who've had a lot of
Starting point is 00:52:31 challenges but can never overcome. They see themselves as very unlucky. And these narratives create these patterns. And so one is I'm excited about finding what those are, like the five to six patterns. And then also what questions can someone use to discover their own self-narrative? We have 15 questions right now that we've been developing to help someone discover their self-narrative. Like one of them is, first one is, are you lucky? Do you think you're a lucky person? The answer to that question can help you see a lot about yourself narrative. If you think you're lucky, you're probably closer to a hero self-narrative.
Starting point is 00:53:05 If you think you're fundamentally unlucky, you might be one of the victim's self-narratives. And that's incredibly helpful to know about yourself. So I'm excited to try to find some tools in this idea. I'm so excited about this book. And I hope my body language is showing it because I think if somebody goes through if they think about their entire life through the lens of I'm a victim and they would tell that story or their entire life that everything somehow worked out for their good that I'm a hero I mean you end up in a very very different place with a very different mindset exactly it is the defining
Starting point is 00:53:40 aspect of our trajectory I believe that's so good I agree I mean I think it's I think it's huge I think it's huge. Wow. Well, hey, I want to encourage everybody to check out Vanessa's books. She's got a book called Cues. It's Master the Secret of Language of Charismatic Communication. And you can find her bookstores in bookstore nationwide. But you also go to Amazon.com.
Starting point is 00:54:05 Yes. Yeah, Audible. Okay, check out her audible books. You know what? I do a lot of audible too. Every morning when I wake up while I'm working out as well. And every night before bed, I probably do two hours a day. And so I want to encourage everybody, check out Vanessa's books.
Starting point is 00:54:21 Vanessa Van Edwards, you can find her. Again, Amazon or check out audible.com as well. A great place to find her stuff. And Vanessa, this has been awesome. I learned a lot. And yes, I learned so much. And I'm so glad that, again, I got connected to you through Rory Vaden. We talked about Craig Rochelle, too, telling me to go and check out your stuff.
Starting point is 00:54:40 And again, just so, so impressed. And so any last, where can everybody find you? Well, first I just want to say thank you for listening and giving me your very precious time. Thank you for also letting me come on and share my message. So thank you for that. I'm very grateful to kind of get this out into the world. I'm at Scienceofpeople.com. So I have a weekly newsletter where I share a science fact and a tool every week.
Starting point is 00:55:06 So that's free. And if you want to take your charisma quiz, scienceofpeople.com slash charisma. It's free, take as many times as you want. And I'm on all the socials, Vanessa Van Edwards. Awesome. Well, thanks so much, Vanessa. And hey, thanks everybody for listening. Don't forget to subscribe here.
Starting point is 00:55:22 If you want some more great interviews and more information on how to grow yourself and take your life to the next level. And hey, leave in the comments. I'd love to hear from you if you're watching on YouTube. Hey, what was your biggest takeaway from today? Are you an introvert? You're an extrovert.
Starting point is 00:55:37 What are some things you can do to have more influence? We'd love to hear some of your biggest take away. takeaways from today as well. And similar thing, if you're listening to iTunes or Spotify, feel free to come over to YouTube, leave a comment. We'd love to hear from you as well. We've got to talk for a lot longer, so maybe while Vanessa on again here in the future, too. So if you want to hear her talk about something else in the future, leave that in the comments. And I'll make sure to ask her that next time as well. So hey, thanks everybody for listening. Thanks again, Vanessa, and God bless.

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