The Game with Alex Hormozi - Day 1 From My $105M Book Launch | Ep 895

Episode Date: September 17, 2025

Welcome to The Game w/Alex Hormozi, hosted by entrepreneur, founder, investor, author, public speaker, and content creator Alex Hormozi. On this podcast you’ll hear how to get more customers, make m...ore profit per customer, how to keep them longer, and the many failures and lessons Alex has learned and will learn on his path from $100M to $1B in net worth.Wanna scale your business? Click here.Follow Alex Hormozi’s Socials:LinkedIn | Instagram | Facebook | YouTube | Twitter | Acquisition

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Starting point is 00:00:01 Welcome back to the game. Today, I have a special edition podcast for you. This is the Guinness Book World Record Breaking Launch, the actual audio stream from the event. I think this is probably the most analyzed thing that I've ever done in terms of the internet's attention on something. And I think part of that was because we did over $100 million in sales in 72 hours completing the $100 million trilogy, very elegant and took two years to plan. And so everything that you're about to listen to was scripted, was rehearsed to elicit specific responses in the audience. And so my goal here for you is that as you're listening, that you can pick out little things that you can do in how you present your offers, how you present, how you persuade, to want some way to help you grow your
Starting point is 00:00:43 business. And I want to be clear up front. The bonus offer that I had was only available for the 72 hours of the launch. And so the donate 200 books and then get a bunch of free stuff. It's no longer valid. That being said, if you do want to pick up a copy and you haven't already bought a copy of the book, you go to go.acq.com and you grab copies there. But some of the bonuses finished. So if you missed it. At my next book clause, just be sure to be there. Otherwise, this is a mega, mega, download stream. So I think about this as if you have a long drive or you're, you know, have some long workouts or you're doing cardio or whatever it is that, or maybe you're cleaning and just going to have this in the background. In terms of the amount of time that I put into
Starting point is 00:01:13 selecting the words that I chose to use, not much goes above this. And so this is some of the most densely curated content that I've ever made. And I thought you don't want to listen to it, too. So enjoy. Plus energy. But what about when things go wrong? I wrote the book because I hadn't heard anyone. talk or write anything about it at all. And I saw it as one of the most important things that you can put in a business.
Starting point is 00:01:39 We're trying to do something that's ever done before. I think a lot of people will see this launch and be like, dude, how can I do that? And I'll just be like, you can't. Like, I work a lot, and this is a lot for me. It's just a lot. We're on the way to the airport. Go meet Alex and Layla for a flight, because content in the plane typically does better.
Starting point is 00:01:59 So I just grabbed basically every hook that's been working for the existing winners, plus a bunch of the organic ones that did well. Yeah, it just got harder. It's because they turned it off and they turned back on it. Oh. I thought it was that I walked in. It ain't easy being easy.
Starting point is 00:02:17 So you're good just witnessing ads? That's what I was told me. Right. You guys might want to wait to do ads until we take off. It's been a beautiful. Wow, that is. Yeah, Laila's been a sport being not bothered by me just doing ads and doing his BDS while she's silent.
Starting point is 00:02:34 What do you think about the launch? I think it's a good idea. I think what's more interesting is hearing what it's like to prepare for a launch that you know that many people are watching. I think that's more fascinating than hearing about the book itself. Entrepreneurs, like we don't get a lot of, you know, honestly, we just get sh-hry of most of the time. Like we get told her bad people until I wanted to make an event, buy us for us, to help solve as many of those problems I possibly can in one day. Are you sleeping? No.
Starting point is 00:03:00 I actually, I can tell you exactly how many hours I'm sleeping. I'll tell you my last foot. That's still work. I know. Yeah. Chon says Allman Mosey. Riem Reefers not getting it. Old man, Moses.
Starting point is 00:03:09 Five hours and 45 minutes last night. Five hours and 20 the night before. Five hours and 17 the night before that. 7.45, that was Saturday. Yeah, that was your birthday. The volume we're doing the ads, it sounds like it'll be, yeah. No red flags, really. We're just on standby to see what data just says they're going to send us some data tomorrow,
Starting point is 00:03:30 so there's a little more statistical significance. So then we'll turn around ad creative information. both Wednesdays shoot and also the private jet ads on Friday. All right. Great. Fireworks. I'll see you guys. A lot of business owners think that they need to change something about their business or get into a different business because they're not making as much as they think they should or want to. And a huge part of that is your actual money model. It's your monetization structure, how you collect money, how you charge for what you do. So I started writing money models in In 2021, I had a mentor who told me that I should document the artifacts or the crystallized
Starting point is 00:04:15 knowledge of that. I took that advice and I ended up writing just this massive tone that was 400-something pages. And that's what became all three of the $100 million books. And so many models is offering the right thing at the right time in the right way to the right customer. And that takes a little bit of practice. But that's exactly why I wrote the book. Right now, there's just a lot of different pieces going on.
Starting point is 00:04:41 It's like we've got inventory stuff going to warehouses. We've got other surprised little bonuses that are also traveling around the world. And I enjoy this. Like this is why most people don't do it. This is why most people don't win. But like I outline those details so that it's kind of clear like, oh, there's more than one thing that happens. It's not like Alex is just going to go on YouTube live and be like, hey, I have a new book. We're on a way to North Vegas to go to the warehouse, money models, book warehouse to check out inventory.
Starting point is 00:05:11 Alex Slater on the way there right now. So yeah, we'll see how it goes. What's up? Ready? Hi there. How's it going? Thank you so much. Appreciate it.
Starting point is 00:05:24 Thanks for having us. For today, we want to make sure we hit, I don't know, see this in the inventory of the... Couple pictures, yeah. We're striving very, very aggressively to get all of the shipments out within 72 hours, which is just a Herculean feat because I think we're going to pass all of the launch sales that we did last time before we even released the book this time. Yeah.
Starting point is 00:05:43 How many how many paths you guys have? I'm not going to ask you to take all the pallets down. I'm just, I just want to have an understanding. I think we just take one palette down, and then we'll just film it and call today. Well, 240,000 divided by 3 is 80. 24 and a box. So how many people will be here to, like, actually move the product?
Starting point is 00:06:05 What's kind of the tentative plan for getting? Because, I mean, I do that math. Like, okay, 10 guys. I don't know how many books a minute somebody can put out. Because last year we had 30 and they got fucking hammered. And this will be five times bigger than last year. Now, this time we are distributing between three different warehouses across the U.S. That way we can get it to you guys faster.
Starting point is 00:06:26 We have 300 plus support staff. They're going to be here for the launch. We have installed really exceptional AI. It's just a lot. It's a lot because we have high standards. It really just comes down to that. It's a lot because we wanted to be exceptional for everyone at any touch point, any surface area that you're exposed to with the brand. All right. So we're opening this bad boy up.
Starting point is 00:06:47 Somebody's going to get a lucky, a lucky copy. Our goal is to get 1,800 more of these ballots of books, and we're going to try and do it in 24 hours, which is absolutely absurd. So like we're, we're here and we haven't started promoting it at all from that's an email, one email. It's one of those things that we can definitely flex on this. No, I appreciate it. Thank you so much, Steven. So we just got out of the warehouse, just double-checking on numbers for palettes and books and what's going to get pre-kitted and making sure that they're staffed up so that they can handle the volume. Obviously, this is not all the locations is one of many. So we'll have a meeting tomorrow and centralized with leadership and make sure that it's fully staffed so that we can accommodate it.
Starting point is 00:07:31 Thank you guys for all coming. I appreciate it. I'm Alex Tirmuzzi. That's where it starts. So it's like I'm oxymosey, this is my under my book launch, and then we like rock and roll, right? Yeah, those ads are actually already done. We finished the 40 or so that we filmed. What I'm going to do is I'm going to take the best hooks that are still, that will still work. Yeah. Great. So last launch, there was no, there was no offer to liquidate ad spent.
Starting point is 00:07:59 And so I just funded the money for the advertising. This one, I'm demonstrating the concept of the book, which is a money model. So basically how do you pull cash forward, accelerate cash conversion within a business so that you can scale? And so I want to demonstrate that with the launch. So that's what I'm doing. And so basically the goal is to spend as much money as simply possible while maintaining break-even or better. And the end result should be more good people knowing about it. So this one should be bigger than the last one.
Starting point is 00:08:29 We'll find out as long as add accounts and all that stuff works the way, you know, we hope. Look, there it is. Are you having fun making these ads? Dude, I've done so many ads. Yeah, I feel like it's groundhog there. I'm numb. I feel nothing anymore. 1400 ads in. It's like I've done 2,000 of these.
Starting point is 00:08:48 Brick and mortar business owners, if right now you're starting to get leads in the door, give me the next 30 seconds. If you have a better model, you can outspend. If you have a better model, you can out purchase talent to get the best people in the business. I've got all these green guys behind me who are excited too, and hopefully you'll see us there. Let's just start from there. walk back again you said the lighting's better right let's walk back yeah all right so let's
Starting point is 00:09:07 reverse you now ready all right have you ever woken up and been completely fed up with your business i'm releasing my 100 million dollar money bottles book but you gotta be there live oh thanks man i appreciate that you come to the book launch it's live it's just virtual august 16th yeah well i'll see you there no you bet see this is why we average see this is why we average No one knows. We think we think we're so important. No one knows. No one knows. Alex's not enough room in this town for both of us. So the other option is it's only the me screen and then that is here. Could you try the one where it's one full screen with the deck next to me? A zillion different vendors and my own team and support from even portfolio companies, all of that for a 72 out would. kind of like watching fire
Starting point is 00:10:25 in principle you can make both of the screens bigger there's been so many decisions like it's insane the amount of decisions that have to happen perfect very difficult to get the attention of an entire audience for a very short period of time
Starting point is 00:10:40 and so you know how well things go is a huge hat tip to the brand and so I want it to go well we just want to blow people away and I know over the long haul it always goes back where will I see the countdown time When we do it, though, I won't have that fee because I don't want to see myself. Yeah, I don't want to see my phone.
Starting point is 00:10:58 All right, so we back to the live thing. There's any other pending decisions? Just one of the email. People have to go to click and then it has to work. So YouTube, I think, can handle that kind of traffic. And if YouTube can't handle it, then. It's a high pressure situation. This is where our core values matter the most because how we conduct ourselves under this pressure,
Starting point is 00:11:20 we have to remember one thing that will get us through all this. We're all in the same team. When we have pressure, when there's something on the line, when it's the game, that's when it matters. So this is where we get to flex our muscle to show up the best of ourselves and for our teammates. We'll be mindful of it. I feel pretty confident. Ooh, I kind of like this. Everyone got what they need?
Starting point is 00:11:38 All right. Rock and roll. I think it's going to go wild up. It's going to be a roller. All right, guys. We're going live in one. There's a couple things, you know, that are going on. I think it's just a level of effort at the fourth of the goal.
Starting point is 00:11:52 Okay. When you fast forward life and you get to your 80s, 90s, and hopefully 1,000s or whatever we get to live to, I think when we look back, there's not really that much of your life that you remember. So you just have a couple snapshots, a couple moments that stick, or we were attempting to do something that no one has ever done before. And I think that's cool. So I think we approach it with that level of seriousness. Seriousness in terms of our commitment, our dedication to being excellent. Obviously, when everyone's watching, but most importantly, when everyone is it.
Starting point is 00:12:27 And a lot of the work that everyone can see today comes from a lot of work that knows so for everyone who did work that knows all, thank you. And I think it's going to be really sick. All righty. I am knee-deep in just a bunch of different facets of the launch. You know, it's a few hours for everyone who shows up, but it's like multiple years of preparation that we're doing. The fortunate thing that we have is that last time, the Leeds launch was a great dry run for this one. There was basically six or seven breaking points that we identified that were like choke points within the whole thing. And so it's basically trying to stand up the infrastructure of like a Fortune 10 company for a week.
Starting point is 00:13:32 Dude, it's wild. This is a fucking deck, man. You said 1600s? It's going to be a fucking trip, man. Everyone thinks about what happens when it goes right? Let's celebrate. We're so excited. There's all this energy. But what about when things go wrong? I wrote the book because I hadn't heard anyone talk or write anything about it at all. And I saw it as one of the most important things that you can put in a business. We're trying to do something that we've ever done before.
Starting point is 00:13:57 I think a lot of people will see this launch and be like, dude, how can I do that? And I'll just be like, you can't. Like, I work a lot, and this is a lot for me. It's just a lot. We're on the way to the airport. Go meet Alex O'Mela for a flight. Because content in the plane typically that's better. So I just grabbed basically every hook that's been working for the existing winners
Starting point is 00:14:20 Plus a bunch of the organic ones that did well Yeah, I feel like it just got hotter That's because they turn it off and they turn it back on Oh I thought it was that I walked in Being easy being easy So you're good just witnessing ads That I was told me Right
Starting point is 00:14:37 You guys might want to wait to do ads until we take off It's been a meeting Wow it is good Yeah label's been a sport being Not bothered by me just doing ads and doing this BDS while she sits silently. What do you think about the launch? I think it's a good idea. I think what's more interesting is hearing what it's like to prepare for a launch
Starting point is 00:14:58 that you know that many people are watching. I think that's more fascinating than hearing about the book itself. Entrepreneurs, like, we don't get a lot of, you know, honestly, we just get sh-hry-run most of the time. Like, we get told her bad people. I think I wanted to make an event by us or us to help solve as many of those problems I possibly can in one day. Are you sleeping much?
Starting point is 00:15:15 No. Actually, I can tell you exactly how many hours I'm sleeping. I'll tell you my last. That's the door. Yeah, I know. Yeah. Charant says, Old Man, Mosaic. We're in Reefers not getting it.
Starting point is 00:15:25 Old Manozy. Five hours and 45 minutes last night. Five hours and 20 the night before. Five hours and 17 the night before that. 7.45, that was Saturday. Yeah, that was your birthday. Yeah, that was your birthday. At the volume, we're doing the ads, it sounds like it'll be, yeah.
Starting point is 00:15:39 No red flags, really. We're just on standby to see what data just says they're going to send us some data tomorrow so there's a little more statistical significance. So then we'll turn around ad creative for both Wednesdays shoot and also the private jet ads on Friday. All right. Great. Fireworks. I'll see you guys. A lot of business owners think that they need to change something about their business or get into a different business because they're not making as much as they think they should or want to. And a huge part of that is your actual money model. It's your monetization strong.
Starting point is 00:16:20 how you collect money, how you charge for what you do. So I started writing money models in 2021. I had a mentor who told me that I should document like the artifact or the crystallized knowledge of that. I took that advice and I ended up writing just this massive tone. Those 400 something pages and that's what became all three of the $100,000 books. And so many models is offering the right thing at the right time in the right way to the right customer. And that takes a little bit of practice. But that's exactly why I wrote the book.
Starting point is 00:16:54 Right now, there's just a lot of different pieces going on. It's like we've got inventory stuff going to warehouses. We've got other surprised little bonuses that are also traveling around the world. And I enjoy this. Like, this is why most people don't do it. This is why most people don't win. But, like, I outline those details so that it's kind of clear, like, oh, there's more than one thing that happens. It's not like, Alex is just going to go on YouTube live and be like, hey, I have a new book.
Starting point is 00:17:19 We're on a way to North Vegas to go to the warehouse, money models, book warehouse to check out inventory. Alex Slater on the way there right now. So, yeah, we'll see how it goes. What's up? Ready? Hi there. How's it going? Thank you so much.
Starting point is 00:17:40 Appreciate it. Thanks for having us. For today, we want to make sure we hit, I know, see this in the inventory? Couple pictures. We're striving very, very aggressively to get all of the shipments out within 72 hours, which is just a hurry. Perculian feet because I think we're going to pass all of the launch sales that we did last time before we even released the book this time Yeah, all right how many how many how many pos do you guys have? I'm not gonna ask you to take all the palettes down I'm just I just want to have an understanding
Starting point is 00:18:06 I think we just take one pallet down and then we'll just film it and call today Well, 240,000 divided by three is 80 So how many people will be here to like actually move the product? I'll just be here to like actually move the product what's kind of the tentative plan for getting, because I mean, I do that math, like, okay, 10 guys. I don't know how many books a minute somebody can put out. Because last year we had 30, and they got fucking hammered, and this will be five times bigger than last year.
Starting point is 00:18:35 Now, this time, we are distributing between three different warehouses across the U.S. That way we can get it to you guys faster. We have 300-plus support staff. They're going to be here for the launch. We have installed really exceptional AI. It's just a lot. It's a lot because we have high standards. It really just comes down to that.
Starting point is 00:18:53 It's a lot because we wanted to be exceptional for everyone at any touch point, any surface area that you're exposed to to with the brand. All right. So we're opening this bad boy up. Somebody's going to get a lucky copy. Our goal is to get 1,800 more of these ballots of books. And we're going to try and do it in 24 hours, which is absolutely absurd. So, like, we're here and we haven't started promoting it at all.
Starting point is 00:19:19 From that's an email, one email. It's one of those things that we can definitely box up. No, I appreciate it. Thank you so much, Stephen. So we just got out of the warehouse, just double-checking on numbers for pallets and books and what's going to get pre-kitted and making sure that they're staffed up
Starting point is 00:19:35 so that they can handle the volume. Obviously, this is not all the locations is one of many. So we'll have a meeting tomorrow and centralize with leadership and make sure that it's fully staffed so that we can accommodate it. Thank you guys for all coming. I appreciate it.
Starting point is 00:19:50 I'm Alex Timozzi, that's where it starts. So it's like, I'm Alexer Mozy, this is my under my book launch, and then we like rock and roll, right? Yeah, those ads are actually already done. We finished the 40 or so that we filmed. What I'm going to do is I'm going to take the best hooks that are still, that will still work. Yeah. Great. So last launch, there was no, there was no offer to liquidate ad spent.
Starting point is 00:20:15 And so I just wanted the money for the advertising. This one, I'm demonstrating the concept of the book, which is a money model. So basically, how do you pull cash forward, accelerate cash conversion within a business so that you can scale? And so I want to demonstrate that with the launch. So that's what I'm doing. And so basically the goal is to spend as much money as humanly possible while maintaining break-even or better. And the end result should be more good people knowing about it. So this one should be bigger than the last one.
Starting point is 00:20:45 We'll find out as long as add a... and you know all that stuff works the way you know we hope look there it is are you having fun making these ads dude i've done so many ads yeah i feel like it's groundhog gas i'm numb i feel nothing anymore fortune hundred ads in it's like i've done 2 000 of these brick and mortar business owners if right now you're starting to get leads in the door give me the next 30 seconds you have a better model you can outspend if you have a better model you can out purchase talent to get the best people in the I've got all these green guys behind me who are excited too and hopefully you'll see us there Let's just start from there and walk back again. You said the lighting's better? All right, let's walk back. Yeah, all right, so let's
Starting point is 00:21:24 reverse you now. Ready? All right. Have you ever woken up and been completely fed up with your business? I'm releasing my $100 million dollar money balls book, but you got to be there live. Oh, thanks man. I appreciate that. Come to the book launch? It's live. It's just virtual. August 16th. Yeah, we'll help to see you there. No, you're better. See, this is why we advertise. No one knows. We think we're so important.
Starting point is 00:21:55 No one knows. No one knows. Not enough room in this town for both of us. So the other option is it's only the me screen, and then that is here. Could you try the one where it's one full screen with the deck next to me? A zillion different vendors and my own team and support from even portfolio. company's all of that for a 72 hour window kind of like watching fire in principle you can make both of the screens bigger there's been so many decisions like it's it's it's insane the amount of
Starting point is 00:22:50 decisions that have to happen perfect very difficult to get the attention of an entire audience for a very short period of time and so you know how well things go is a is a huge hat tip to the brand and so I I want it to go well we just want to blow people away and I know Over the long haul, it always comes back. Where will I see the countdown timer? When we do it, though, I won't have that fee because I don't want to see myself. Yeah, I don't want to see myself.
Starting point is 00:23:14 All right, so we back to the live thing. There's any other pending decisions? Just one of the email. People have to go to click, and then it has to work. So YouTube, I think, can handle that kind of traffic. And if YouTube can't handle it, then... It's a high pressure situation. This is where our core values matter the most.
Starting point is 00:23:34 Because how we conduct ourselves under this pressure, we have to remember one. thing that will get us through all this, we're all on the same team. When we have pressure, when there's something on the line, when it's the game, that's when it matters. So this is where we get to flex our muscle to show up the best of ourselves and for our teammates. We'll be mindful of it. I feel pretty confident. Ooh, I kind of like this. Everyone got what they need? All right. Rock and roll. I think it's going to go well, though. It's going to be a roller. All right, guys, we're going live in one. There's a couple things, you know, that are going on.
Starting point is 00:24:05 I think it's just a level of that for it for the goal. Okay. When you fast forward life and you get to your 80s, 90s, and hopefully 1,000s or whatever we get to live to, I think when we look back, there's not really that much of your life that you remember. So you just have a couple snapshots, a couple moments that stick. Or we were attempting to do something that no one hasn't ever done before. And I think that's cool. So I think we approach it with that level of seriousness.
Starting point is 00:24:35 Seriousness in terms of our commitment, our dedication to being excellent. obviously when everyone's watching but most importantly when everyone is and a lot of the work that everyone can see today comes from a lot of work that knows so for everyone who did work that knows all thank you and I think it's going to be really sick off the feed that's the one that's showing showing me well guys the rumors are true we broke the all-time nonfiction, fast-selling book launch record ever. And Money Models, as of right now, is the number five on the all-time, all-book list, only topped by Harry Potter, 45, 6, and 7, which is pretty insane.
Starting point is 00:31:58 And so I just want to say thank you guys. And so I want to take you guys through the presentation that broke the Guinness World Record for a bunch of you guys who missed it. I got a zillion DMs. and I'm going to move this guy so that I can actually walk around. There we go. Great. And let's party.
Starting point is 00:32:18 All right, I'm Alex Shamosi. Welcome to my $100 million money models book launch event. If you're anything like me, you know that businesses need money to grow. So I'm going to show you the art of getting more customers to spend more money in less time again and again. But I want to warn you, this isn't a promise that you're going to become rich, fabulous or fabulously rich or get any other result. Everyone is different. Scaling your business like everything else in life worth doing involves risk. And most people do nothing at all, so your results will vary.
Starting point is 00:32:46 So if you see text like this at the bottom of the screen, it's there to remind you of that fact. And that's why I make free content every day to help you, the entrepreneur, to scale your business, and make your results as good as I reliably can. And in the spirit of that, this is the biggest free book launch event to help entrepreneurs and business owners I've ever put on. And maybe the biggest one in history. We'll see. But I'm no saint.
Starting point is 00:33:10 I want to make money just like you, and I do all this so I can someday invest in your company and scale it. Because scaling companies like yours, by installing new money models is how I make my money. To give you an idea, let me tell you something insane. I sold three companies I started as a kid, two of them at $46.2 million in an all-cash deal to American Pacific Group. Then I took that money and invested in new companies, which I've since scaled under a holding company, Acquisition.com. For context, the businesses in Acquisition.com's portfolio did in aggregate over $250 million in revenue in 2024. To give you an idea, if Acquisition.com were a publicly traded company today, it would be in the top 15% of all 51,000 publicly traded companies when we use net income
Starting point is 00:33:52 as a measuring stick. So me saying this may create envy and some, anger and others, skepticism in most, and confusion in old people, and inspire a select few. You, the entrepreneur, the business, owner are who I made these money models for. It's also why my wife and I made it our mission to make real business education accessible for everyone. Cool? Great. Now you're all cut up. But you're not here from my story. You're here to take the next step in yours. So here's what I'll show you today. How good money models get more customers to spend more money and less time over and over again. And when that happens, your business scales as fast as you can handle. That said, money models work for marketing agencies, online businesses, real estate, financial services, insurance, home services,
Starting point is 00:34:35 local businesses, consumer services, automotive, healthcare, software, e-learning, e-commerce, and anything that sells stuff to anyone. And I know they work because of two in arguable truths. Number one, I know they work because I use them in our portfolio companies today, which include financial services, business services, consumer services, local businesses, software, e-commerce, and more. And two, no matter how complex a money model looks, there's only four types of stuff you can sell. Software, information, services, physical products, and money models work in all of them, which of your business sell stuff includes yours. I've used money models my whole life. They got me to where I am. Everything I've
Starting point is 00:35:13 accomplished, I have a money model to think for it, including a Guinness World Record. So I know this works from experience and not theory. So I'm going to deliver to two types of people today. Number one, the up-and-coming entrepreneurs. You need to put on your oxygen mask and take care of yourself and your family first. I promise you, I'll help you get closer to that two-day for free period. So you're going to want to stay till the end because I'm going to deliver on that big time. You have my word. And number two, the business owners, the players, the money makers. I'm going to make it in your best interest to help me help everyone else. And if you decide to join me, I'll show you how we can accomplish both our goals together. So here's what we're going to
Starting point is 00:35:48 cover in our short time together today. Number one, what you're going to get for being here? Number two, what kills 82% of businesses? As much as I'd love to say, it's hard work. It's not that. Number three, the one thing that makes a business impossible to kill. And number four, how to apply to your business today. So let's start with the first, where you're going to get for being here. So let me address the elephant in the room. Am I really going to give everyone here live a secret project they've been working on for four years? That's better than an NFT and less than a Bitcoin. And the answer is yes, a thousand percent. And every single person here, live today, will get one for free. But I won't tell you what it is yet. You will have to stay and find out
Starting point is 00:36:27 if you don't already know. But just so you know that's legit, this is something that I will sell. And at the end of this live stream, I'll tell you I can get it for free so you can watch after that because y'all are still joining me again today, live. Now to the main event. I'd never expect you to take my word for how powerful money models are. I want to prove it to you. So without further ado, $100 million money models, how to make money. So let me explain. I'm a big believer in proof. Anyone can make promises. Very few people have proof. In every book I've written to this point, I kept proof front and center. To do that, I make sure each of my books walks their talk.
Starting point is 00:37:06 So they not only tell you what to do, but they also prove what amazing things can happen if you do it. For offers, I posted and ghosted. There's no fanfare, no launch, nothing. Just a Grand Slam offer. But the book answered the question, what do I sell? answer, offer is so good people feel stupid saying no. It proved to get answer that question by demonstrating the concept of Dowline, creating a Grand Slam offer. So it had a rock bottom introductory price. It included a free course with higher quality stuff than most people's paid stuff,
Starting point is 00:37:38 with no strings attached, not even an opt-in, truly available to anyone and everyone. It was high value. One hundred million dollar offers has what I describe as a high price to value discrepancy. In other words, you got way more than you paid for. And so one hundred million offers grew in word of mouth. These are the actual sales numbers right there. You can just see how it continues to scale up. And four years later, it's still a bestseller across multiple categories. This is as of August 25 with 26,000 five-star reviews, which today millions have watched, read, or listened to. All of this undeniable proof that the ideas, principles, and tactics work. And so after releasing that book in July of 21, I immediately got to work on my next book to answer the next
Starting point is 00:38:22 Question. Who do I sell my offer to? Answer, leads, aka the strangers you want to buy your stuff. But there was a problem. I'd successfully advertise my whole life, but I just didn't have enough proof in modern day social media. So I used the next 24 months for one thing. Proof. Proof that the stuff I show in 100 million hour leads actually works to get leads today in the world and it could work for you too. So I applied only the principles and tactics in 100 million dollars leads to grow my audience from just a lot of leads actually work. a handful of customers and friends to 5 million plus people. And so this is where I started on YouTube. This is 24 months later. This is where I start on my podcast. This 24 months later. But the point is this. This massive growth resulted in 4663,167 registration for the Leads launch and breaking the internet, all through direct application of the $100m00 leads
Starting point is 00:39:14 principles, proving that you can use them to advertise to anything to anyone at scale. And two years later, thanks to $100 million. leads. I've gone from a 5 million person audience to a 13 million person audience again. So I use all the principles in this book because they clearly still were. So not only did my own growth prove the book worked, but the mega launch made it undeniable. But something was still missing. Because even if you have the thing to sell, offers, and the people to sell it to leads, you still have another question to answer. How do you get them to give you money? And ideally, as much as possible,
Starting point is 00:39:52 and as little time as possible over and over again. Answer, a $100 million money model. But like the other two books, I still needed proof. A way to prove the concepts inside the book undeniably work. So here's my undeniable proof, $100 million money models work. We've sold more books before this launch than we sold in the entire launch last time. So before we went even live yesterday, we'd sold more books than the entire launch last time. and we hadn't even released it yet.
Starting point is 00:40:26 So now you know I won't publish a book until the book itself serves as its own undeniable proof. That way you don't have to guess you can know. So proof that installing a $100 million money model into a business can help it generate more cash flow is what you're going to get here today. The next thing to figure out is how to scale it. But instead of asking how do we scale a business to get the most efficient answer we can use what Uncle Charlie taught us inversion and ask, how do we kill one? So that's what we'll cover next.
Starting point is 00:40:58 Number two, what kills 82% of businesses? So when we ask the question, how do we kill a business besides giving up, to be clear, there's only one thing. You run out of money. According to a U.S. study by the U.S. bank, a source that I trust, given they have billions of dollars on the line, 82% of businesses fail due to poor cash flow. That's crazy. Crazy. Said differently, if you've got no money, you've got no business. You can't even pay the annual filing fees to keep your business open without money. And so here's something you probably didn't know. What percentage of businesses do you think lose money every year? 10%, 15%, 18%, not even close. Try three times that. According to the Federal Reserve, 54% of businesses lose money or break even every year. That means you work 80-hour weeks, year-round, to miss restful weekends, holidays, school plays, family dinners, birthdays, nights out, all to take on more risks than any person reasonably should and end up poorer than you start it.
Starting point is 00:42:07 It shouldn't be that way. But then you might think, well, the other 46% must be ball in. Guess again, of the 46% that make any money, what do you think they're taking home? Well, if you listen to Instagram, you think everyone's a millionaire. Nope. What about $250 grand a year? $100 grand a year? $74,000 a year, the median income of the U.S. household?
Starting point is 00:42:31 Nope. According to the 2024 Census Bureau of data, the median income listed on tax returns for a business owner is $48,000. Just a fraction more than San Francisco's minimum wage, all to get sued, stolen from, and called the bad guy for trying to make it on your own. That's a problem. and that's what I'm going to help you solve today.
Starting point is 00:42:55 And to be clear, even if you're doing well and you're a super baller, everything I'm about to share with you will just help you scale faster. Now, all of this together tells us one thing. If you own a business, then at some point, no matter how hard you work, you'll likely have times where you lose money trying to get and serve new customers. In other words, you spend more money on customers than they spend on you. That's a big problem. because if you do that long enough, your business will die.
Starting point is 00:43:23 Which brings us to point three. The one thing that makes a business impossible to kill. So we hit a fork in the road. Either, option one, be like most businesses and be limited by cash flow to grow. Or option two, get paid a lot, fast, on repeat, and grow as much as you darn well, please. A $100 million money model is option two. $100 million money models use a big fancy equation that looks like this. 30-day gross profit is greater than two times cact plus cogs, which means you make more in the first 30 days from a customer in gross profit than two times the cost of getting them and the cost of delivering to them.
Starting point is 00:44:00 But in the real world, it just starts with an offer. An offer is a problem you solve for customers in exchange for money. A money model is a sequence of offers. A $100 million money model is a sequence of offers that make customers spend twice as much on you as you do on them in 30 days. days or less. And when you do that, you remove cash as a limiter for growth. To do this, 100 billion money models use four powerful mechanisms. Number one, attraction offers, which get people to buy, which means more cash up front. Number two, upsell offers, which get them to spend more, which means even more cash up front. Number three, downsell offers, which get them to buy something
Starting point is 00:44:39 if they say no, which results in more cash up front. And number four, continuity offers, which gets them to buy repeatedly, which results in more cash over time. End result. More cash flow from more customers in less time, a $100 million money model. And cash flow is the key. It's the only thing that guarantees you can stay in business. So let me prove it to you. What do J.P. Morgan, GE, Ford, Amex, Coca-Cola, 3M all have in common?
Starting point is 00:45:13 They're all over 100 years old. which they could only get to by surviving the hardest times and biggest economic shifts in modern history. Things that killed most businesses. They survived World War I, World War II, the Great Depression, advent of the radio, avid of the television, avid to the computer, avid to the internet, avid to social media, and they were only able to survive because they had one thing. Cash flow. Because they had a better money model.
Starting point is 00:45:41 In other words, they kept making money. So if they could survive all that, then it shows us good money models make bad leads, bad customers, bad reviews, bad hires, bad lawsuits, bad economies, and everything else that kills businesses like yours and mine will walk in the park. Said differently, many business owners do everything right, except for the one thing that keeps businesses going and growing, making money. In other words, they've got broken money models, which makes all their focus on. on everything else in their business, the same is obsessing over the aerodynamics of a car when in reality the engine doesn't even start. So if cash flow is the most important thing, and a money model is the most powerful way to increase it, how do we make a good one? Well, you build a $100 million money model. So here's what it looks like when it's right. If you make more
Starting point is 00:46:36 offers and more people buy them, you make more money. If you make more money, you can use it to get more customers. If that money comes faster, the faster you can get even more customers. But what if you make your customers twice as valuable, get twice as many of them, and they pay you at twice the speed? Answer, your business grows eight times as fast. But what if you make your customers three times as valuable? You get three times as many of them, and they pay you at three times the speed? Answer, your business grows 27 times as fast. A 100 billion dollar money model is how my gym scale from zero to six locations in three years as a kid who's 22 years old. How Jim launch, my second company scaled from $380,000 a month to $2.2 million a month in 12 months.
Starting point is 00:47:22 It's how Prestige Labs. My third company went from $270,000 a month to $1.6 million a month in six months. A $100 a dollar money model is how Allen, my fourth company went from $50,000 a month to $1.3 million a month in six months. And this was all before I had a personal brand. I want to make that point clear. This is all before that. With a $100 million money model, you can get really big, really profitable, really fast, without starting with loads of money or followers. And all with just a few tweaks.
Starting point is 00:47:52 And that's the concept to illustrate for the rest of our time together. That being said, let me show you what happens to a normal business when you add a $100 billion money model. So that's what makes a business impossible to kill. Now we get into applying it to your business today. The purpose of this section is to show you two things. Number one, money model mechanisms work in any business because there's only four ways to sell, and they work in all of them. Number two, one money model mechanism is all you need to get amazing results. Now, before you think to yourself, I'm not sure this concept applies to my business, which I call special snowflakeitis, which you should get looked at.
Starting point is 00:48:29 But let me just prove it to you. There's only four ways to sell stuff, period, full stop, in person, online, with a salesman. person or a self-checkout, which gives us salesman in person, salesman online, self-checkout in person, self-checkout online. So really quick, identify which one you are in the chat. One, two, three, or four. I can see you guys. Throw it in the chat. One, two, three, or four. Tell me which one you guys are. And no, y'all, I'm live. All right, which means that your business can scale using a money model. So great. That's number one.
Starting point is 00:49:19 Money model mechanisms work in any business because there's only four ways to sell, and they work in all of them. Now we move on to number two. One money model mechanism is all we need to get amazing results. So as a reminder, here are the four. Attraction offers which get people to buy. Upsill offers will get them to buy more. Downstill offers which get them to buy something if they say no. And then continuity offers which get them to buy repeatedly.
Starting point is 00:49:44 Now let me prove this to you in the real world. I see the one, two, three is enforcing the chat. You guys are awesome. I'm going to prove each one of you guys how this applies to you, all right? So let's break down a consumer service money model with a salesman in person. So my number ones, this is for you guys. All right. So for those you did put number one, all you.
Starting point is 00:50:02 Now, let me tell you about my first good money model. So my gyms grew because I changed my attraction offer to get new customers. Now, here's most gym's bad money model. They do a free trial into a gym membership. Here's how it works. They spend $100 to get one free trial. It takes three trials to get one $100 per month member, which means it costs $300 per paid member to get $100 a month,
Starting point is 00:50:28 which means it takes three months to break even, but many members quit within four. So here's how $100 million money model fixed it. So this is my $100 million gym money model, which I use something called Win Your Money Back. So I spend the same $100 to get a customer instead of a trial. The customer spends $500 up front with a win-your-money-back offer, which works like this. So you set a goal for the customer and tell them how to reach it.
Starting point is 00:50:55 And if they reach it, then they qualify to get their money back or get it back as store credit. After they win their money back as store credit, I make a special continuity bonus offer again to get them to buy again. And the result, I make way more cash flow than the bad model within 30 days. The cash flow let me scale to six locations in three years as a kid in my 20s. The money model works so well I could fill new locations with paying members before they opened. I went from sleeping on the floor to six-pack locations and then eventually licensed the model out to thousands of gyms. So here's the bottom line. Both gyms, the free trial gym and the win-your-money-back gym.
Starting point is 00:51:33 Deliver the same service, use the same equipment, have access to the same trainers, sell the same memberships, but one makes way more. the one with the better money model. So there might not be anything wrong with your business. You might just have something wrong with your money model. So that was a consumer service money model with a salesman in person. This time we'll do a B2B service model with a salesman online. So let me tell you about my second $100 million money model. So if you guys sell online or over the phone or via DM or via email,
Starting point is 00:52:08 I know we had some twos. This is for you guys. So Jim Lunch got customers easily because my attraction offer worked. But getting people to buy continuity was hard. They had no reason to buy my next thing once I'd already gotten them tons of leads. So here was my mediocre money model. I sold a $16,000 launch package. That's it.
Starting point is 00:52:28 So I spent money to get people on the phone. It took three calls to sell a new customer. But then they wouldn't buy my next continuity offer. So they'd leave. And I would be sad. So every week, I'd just start from Z. to make payroll. Very stressful. So here's how a $100 million money model fixed it. So on one sales call, I desperately needed a close. I unknowingly made a new offer that I now call continuity bonus offer.
Starting point is 00:52:52 So here's how it works. You give a customer an awesome thing for free if they join your continuity and typically the bonus itself has more value than the first payment. And it crushed. People started taking my continuity bonus offer. Instead of leaving, they bought something at three times the price. And my continuity started stacking and stacking. You can see the exact moment I nailed the money model here. Like, look at it. Look at the growth curve. And that's when we went from $380,000 a month to $1.76 million a month in six months. And this is how I filled up a room like this with people paying $42,000 a year. And then a room like this 12 weeks later, 12 weeks, and then a quarter or so later a room like this,
Starting point is 00:53:39 and then a quarter or so later a room like this. Just look at the timeline between these pictures. So December of 17, to March of 18, to August of 18, to February of 19. We scaled big, fast in a small niche and beat our competition than sold to private equity. The main reason is this. Just look at the numbers. The difference the continuity offer made to LTV was huge.
Starting point is 00:54:02 16 versus 32,000. Insane. Imagine change. your offer mechanism and seeing that kind of increase without it costing you more to get customers. So the key point is this. We sold the same stuff in both, but a better money model changed the business. So once I nailed my continuity bonus mechanism, Jim's bought and stuck. But they didn't have my entire money model down. So that led me to my next $100,000 money model. So that was a B2B service business with online sales. That was my number two's.
Starting point is 00:54:36 This time we'll do a business, consumer business with number three, self-checkout in person. So all the threes that just commented, this is for y'all. All right, so I had all these gyms relying on me, and ad costs were going up. And they needed more money to afford ads, or they'd stop getting customers, which is the kiss of death for them and me. To cover my ad costs in my gyms, I upsold supplements. And that's how I could outspend in my competition. So I figured I'd teach gyms to upsell supplements. Surprise, surprise.
Starting point is 00:55:04 And I figured if I was going to do that, they might as well be mine. And Prestige Labs was born. So Jim's bought in, but their customers weren't buying from them. A big problem. But it was only after I taught them my four-part menu upsell mechanism, which I'll show you right now, where you unsell what they don't need, prescribe what they do need, ask if they prefer A or B, and then make it easy to pay, and it started working and customers started buying. And sales went from 270,000 a month.
Starting point is 00:55:34 Check this out. $270,000 a month to $1.6 million a month in two months, eight weeks. And I'm not saying that's going to happen for you. Like your results will vary. Your results is different. This is not typical. But I just want to show you to the power of getting it right. You can see the exact moment the menu upsell kicked in here.
Starting point is 00:55:55 Once they had a better money model, it all clicked. To the key point is this. They sold the same product yet again. literally the exact same tubs of protein, tubs of pre-workout, same supplements. But with a better money model, they made more money. And now with my menu upsell offer mechanism, gyms could afford leads again. And during COVID, having the supplement revenue line kept many lights on and households fed. We demonstrated that despite going through hard times, which COVID for gyms was tough,
Starting point is 00:56:28 a $100 billion money model could still generate strong cash flow. And that's one of the only reasons I was able to sell a gym company to private equity during COVID. Think about that. So that was an in-person self-checkout money model. This time we'll do an online checkout money model. So if you sell through online checkout, I saw some fours in the chat. You can drop it again. This one is for you.
Starting point is 00:56:54 So this is physical products. This is SaaS. This is sometimes digital products, digital goods. Anyone who sells out through a checkout page online. So after we'd taken out distributions and gotten paid from the sale of both companies, I started making content to attract companies to ACQ, and I waited for my next big money model. And that's when school came along. School's a platform that helps anyone build monetizable communities online.
Starting point is 00:57:18 You can live stream one to many, host client calls, in-person meetups, have one-time sales, host competitions, have unlimited pricing tiers, create lifetime deals, free trials, free groups, pay groups, and process payments, all in one place. But here was the money model when we started, 14 days free, then $99 a month. School grew with free trials, hit a million users, but it took three years. So we made a new attraction offer. We added the school games, which had competition, rewards, and fun. Users exploded.
Starting point is 00:57:54 We went from a million users to 15 million users in 18 months. That's 83,000 new users from. month to 775,000 new users per month. That's three and a half times faster growth. Look at the difference here. And here's the best part. This new money model made us cash flow positive, which is completely unheard of for a platform at this scale growing this fast. And it freed up cash to invest even more to the product making school 10 times better. Now that takes us to present day and shows that money models work in all four ways to sell, including yours, the way you say. and shows one of each of the attraction, upsell, downsell, and continuity offer mechanisms.
Starting point is 00:58:39 And normally, that would be enough. But we're all here. So that brings me to my last $100 million money model. This book launch event itself, which is one of these, self-checkout online, number four. A free book launch like this costs millions of dollars to put on. And letting everyone know so they can show up also cost millions of dollars. But instead of losing millions, I built a money model that used pre-orders various money model mechanisms to both make this event free, right? Y'all didn't have to pay tickets to be here, and have the funds to let everyone know about it.
Starting point is 00:59:15 So let me show you what we did to demonstrate the ideas of the book with the book itself. So instead of just releasing a book, we offered a free event. Y'all are here. Plus, for anyone who registered, we offered VIP status if you pre-ordered. by offering more value for the same price than if you waited. Way more value. Lots and lots of value. And so this is called a pay less now or pay more later mechanism.
Starting point is 00:59:41 After that, I offer two hard copies of my ACQ handbooks for free if you bought 15 more copies, which is a buy X get Y free offer, which I use in at least seven different ways. More on that later. So here's what happened. Day one, spent $22,000, got $34,000 back. Day two, spent $26,000, got $38,000 back. Day three, spent $21,000, got $49,000 back. But here's the important part.
Starting point is 01:00:08 On top of that, we got 13,184 folks to find out about this event for free. So we just kept doubling down, using house money to scale this all the way up. And so the bottom line is this. We spent $4.5 million on advertising and got $6.5 plus back. So even though this costs millions to do, I didn't need millions to do it. And this is the point I'm trying to emphasize here. The first day you just started with 22,000. Obviously, everything's relative.
Starting point is 01:00:40 All right, I'm not saying that's going to happen for you. But I'm saying that, like, as long as you get that first customer, you can spin the wheel, right? I just needed a $100 million money model. Because after that, the launch funds itself. So once a money model works, it's kind of like playing with house money at the casino. And this is how I skilled my gyms fast, even though. I started at 22 with very little. This is how when I lost everything twice,
Starting point is 01:01:03 I was able to get it back so fast. You just need enough to get that first customer. After that, you double down. You set up $100 million money model to create the cash flow to grow, and you get out of the way. Because there's only four ways to sell stuff and money models working all four.
Starting point is 01:01:18 When you build a business with $100 million money model, you can spend as much as you want to get people to find out about your stuff because you have the cash flow to do it. If you do it well, of course, it takes time and skill, results from both. Yours will differ. But given the size of this event, now you know it works at any scale, in any industry, at any price. So as long as a business sells something, there's a
Starting point is 01:01:40 money model that scales it. That's how powerful it is. Yes, including your business, you who are here with me live today, rock and roll. These are the skills that have been most valuable in my life. So if you're anything like me, they are definitely skills worth learning. And I want to transfer them to you to the best of my ability. So here's what we covered so far. Cash flow is the only thing of business needs to survive. If each customer pays for two more, you remove cash flow as a limiter. A $100 money model is a sequence of offers engineered to get each customer to pay for two more. The four money model mechanisms are attraction, upsell, downsell, and continuity. There's only four ways to sell stuff, online self-checkout, online with a salesperson, in person with
Starting point is 01:02:27 self-checkout in person with a salesperson. And money models work for all businesses, brick and mortar, B2B, consumer services, online businesses, SaaS, and physical products. And 100 money models made its own launch profitable using its own concepts before it was even released. Can you see how a better money model getting more customers to spend more money and less time over and over again can unlock the growth you want? Can you see how having a better money model helps you grow on your own without taking
Starting point is 01:02:57 on bad debts, lame investors, or terrible partners. Can you see how a stronger money model can help you whether the bad storms, bad hires, and inevitable bad economies to come? Can you see how mastering money models could change your entire business or life without changing your product or delivery? Can you see how your business, big or small, online or in person, with salespeople or without, can use 100 million dollar money models to scale? In short, can you see why building the best money model possible is a skill worth having?
Starting point is 01:03:27 And this skill may just be the bridge between where you are and wherever you want to go. At least it has been for me. So let me ask you a question. Who here would like to master this skill? If so, drop a rocket in the chat. Great. Now to be clear, people don't fly out to my headquarters or ask us to invest in their business because they think I understand HVAC, plumbing, insurance, lawn care, coding,
Starting point is 01:03:58 hair salonting, legal, or their business in any way better than them. They come because I understand the mechanisms of making money and how to combine them in the right order. In other words, they come because I know how to build money models. So, the result of implementing these skills every day for more than 13 years, the best of what I know about generating hundreds of millions a year, what took me from Jim Fleur to doing cool stuff like this, it's with great pride that I introduced to you the $100 money model system. With this system, you have the opportunity to wield, chain, stack,
Starting point is 01:04:32 and combine all 15 money model mechanisms with devastating effect. With the 100-bought money model system, you can learn a master monetization. You have access to the tools that I personally use to transform businesses like yours and mine into cash flow machines. To have the cash flow to buy yourself the time, the talent, and the advertising to scale. $100.9 money models is the most how-to system I've ever made. And judging by the world record, we just broke in the past 24 hours, possibly ever made. So here's the first thing that you get. the 100-billion-dollar money model system. You convert strangers into first-time buyers with
Starting point is 01:05:07 attraction accelerator. So if you're someone who doesn't get enough replies or opt-ins or your web pages don't convert or people don't trust you enough to buy from your content, your your lead your lead, your lease plea don't cost too much. Then pay attention to this for you. Remember how I scaled to six locations? I was able to do that with just one attraction offer mechanism. So here's what they are. An attraction offer is something freer discounted that gets customers in the door, but makes money by getting to buy something better at a higher price. Here's why they matter. Without attraction offers, you're stuck competing on price or hoping people randomly find you, which keeps you struggling to grow and scrambling to find your customers.
Starting point is 01:05:44 Here's why doing them right is important. Done wrong, you lose money on every customer and go out business. Done right, customers pay you more than it costs to get them on day one, giving you unlimited growth potential. So here's what you get inside. My five most unique and increasingly powerful attraction mechanisms. Starting with number one, win your money back. With this reverse psychology method, customers pay full price, then work like maniacs to win their money back.
Starting point is 01:06:09 This backwards approach gets insane results, reviews, and referrals. Number two, giveaways. It's a seven-day formula that puts strangers into buy mode within a week. And using grand prizes the way I'll show you, flood your business with people who already want your most expensive stuff
Starting point is 01:06:24 and are pre-qualified to buy it. Number three, decoys. It's a dummy, offer that gets customers to ignore your cheap stuff because they like your expensive stuff even more, even though it costs way more than expected. This attraction mechanism makes expensive feel cheap and turns browsers into buyers. Number four, buy X, get Y free, a quantity multiplier that gets customers to buy way more than they planned and thank you for it. This attraction mechanism would turn discount offers into irresistible free offers that get people to buy higher quantities
Starting point is 01:06:54 of stuff or months of service on the spot. Number five, pay less now or pay more later. A speed bonus strategy that uses delays to get customers to pay you faster to get a better deal. This early bird strategy gets people to choose your higher value offers right now because the longer the weight, the more they miss out on. Now, even a single attraction offer mechanism can change your business overnight. Because when you chain stack and combine them, you get endless ways to make whatever you sell more attractive without changing what you sell. So picture this. Tomorrow, without changing anything about what you sell, you wrap your current offer in an attraction mechanism.
Starting point is 01:07:32 And suddenly, way more people come out of the woodwork asking to find out more who normally ignore what you have. Now, when done right, sometimes an attraction offer is just one week away from feeding a business for life. So think about your current leads. Could you get more and make more money from them by nailing just one of these attraction offer mechanisms? So here's why I was forced to learn this. The first time I started letting people know about my stuff, I didn't have a flood of interest. If anything, no one cared. It took me years to figure out how to transform something boring to exciting
Starting point is 01:08:04 and turn strangers into buyers. That's what attraction offers do. But the attraction accelerator came at a high cost, the cost of wasting millions and stupid mistakes, and during an endless stream of painful failures, making thousands of little tweaks that I had to figure out on my own. but above all else, it costs me a decade of my life that you'd have to go through
Starting point is 01:08:26 trying to figure out how to perfect each of these mechanisms. Attraction accelerator helps you skip all that. And so the bottom line is this. A correctly installed attraction offer so valuable, you can ignore everything else I show you and get more pay-customers tomorrow. If you do, this will be the cheapest thing you ever invest in. And given that I charge $15,99 for licensing
Starting point is 01:08:47 just one attraction mechanism to be able to, business owners. I think it's reasonable to value traction accelerator that includes not just one attraction mechanism, but all five for $15,99. So that's the first thing you get. Now, if you're somebody who doesn't get leads to buy enough stuff at high enough prices, or they take multiple conversations to close or delay until they never do, then pay attention, this is for you. Turn every sale into an even bigger sale with epic upsells. Here's why it matters. Attraction mechanisms get customers to make their first purchase, but if you want to maximize cash flow, you need to get them to buy more. Answer, Epic Upsails. So here's what they are. Epic Upsails are whatever you offer
Starting point is 01:09:28 next. Upsell mechanisms involve more, better, or newer versions of whatever you just bought. And they either solve a problem the earlier purchase reveals or enhance value. Here's why doing them right is important. When done wrong, people feel pressured, oversold, taking advantage of. When done right, people love them and give you cash instantly. Here's what you get inside. Epic Upsails gives you my four most used mechanisms to turn first-time buyers into bigger spenders. So the first is classic upsells, number one, a problem reveal method where customers sell
Starting point is 01:10:03 themselves on your next offer without you needing to mention it. This upsell mechanism gets customers to realize they need your next thing right after they buy your first thing. Upsale mechanism number two, menu upsells. This is what I was referencing earlier. A helpful consultant process that gets customers to realize you're not selling them stuff they don't need. Once you earn this trust, they'll take the next thing you offer. Usually buying way more expensive stuff faster and feeling grateful for it. This thing slays.
Starting point is 01:10:30 You have to use it ethically. Number three, anchor upsells. A sticker shock strategy that gets customers to happily spend way more than they planned. And after using it myself, I find customers relieved to pay way more than they planned because your main thing looks like an incredible deal by comparison. Number four, roll over upsales, a pay-in-forward system that turns new customers into your highest-paying repeat buyers and gets old customers more excited about your next offers. By getting customers to see a great deal right now, this ups up-up mechanism gets them to spend more money overall and faster. So here's why I was forced to figure this out. So early on, I got rejected consulate, right? Person after person told me they didn't want what I had.
Starting point is 01:11:11 I got so nervous asking for sales that I would actually freeze up. And I was right to be, nervous because my approach sucked and I turned people off. So instead, I figured out mechanisms that make upsells not only natural, but make it obvious the next thing's worth getting. I want to save you the hundreds of blown sales and millions in trial and error. They work without any real sales skills, just present it. And so there's a right and a wrong way to do these, and I'll show you the best way. I sold my supplement sales system for prestige labs, which included just one of these mechanisms, number two, for $6,000. It helped gyms generate a $23.6 million in verified earnings.
Starting point is 01:11:50 That's what they made. That's not revenue. That's what they made. Epic upsells gives you all four, not just the one that helped generate that, all four, which is why I valued conservatively at $5,99. So given these mechanisms work for thousands of businesses, do you think you can get even one more person per month to take an upsell? Great.
Starting point is 01:12:14 So here's what you get. Attraction accelerator valued at $15,900990. And Epicop sales value $5,99. Total value $21,998. Now, I want to talk to someone else in the audience. If you're somebody who constantly hears no when you're selling, where you do payment plans and you get ghosted, or you just push too hard, then sometimes regret it,
Starting point is 01:12:37 where you just give out panic discounts to close the sale, or you just give up when you hear no altogether. Pay attention, this is for you. Turn every no into cash flow with dealmaker downsells. So here's why it matters. Attraction mechanisms are for getting the first purchase. Upsail mechanisms are designed to get the next one. But what if people say no?
Starting point is 01:12:59 Answer. Dealmaker downsells. Downsome mechanisms activate when customers say no. They're usually a change in payment structure, quality or quantity, or quantity, or off for different conditions. So here's why doing them right is important. A proper downsum mechanism doesn't try to get customers to say yes to something they don't want. It's about getting them to say yes to something else.
Starting point is 01:13:18 they do. When done wrong, customers don't finish paying, they start haggling, or they don't buy and hate you. And so here's what you're going to get inside. Dealmaker downsells gives you my three simplest, most used, and highest converting mechanisms to turn a no into a yes. And the best part, you can use all three to boost cash flow without any sales skills. I use them in every business I own. So here's how you use them. Anywhere someone can say no, you can and should install a downsell mechanism to turn into a yes. So the first of these, payment plan downsells, which is a cash flow algorithm that steps down its customers
Starting point is 01:13:53 from I can't afford it to when can I start without lowering your prices. I'll show you proven payment chunking that maximizes purchases and cash flow. Plus, I'll show you my seesaw technique that makes customers choose between huge cash savings now or tiny payments later. It's sick. Downsum mechanism number two, trial downsells. It's a skin in the game strategy that turns nose into yes by letting customers prove to themselves that when they use your stuff this directed,
Starting point is 01:14:18 it's worth paying for it with a catch. The catch stops you from wasting time or money with free tire kickers. This downsell mechanism gets people to use your product the right way, see real results, then pay for it. This is great for beginners. Number three, feature downsell. A custom fitting formula that turns nose and de Sists
Starting point is 01:14:35 by giving customers exactly what they want at a price they can afford. And with my locking key process, you just change qualities, quantities, or other product options to maximize what they pay for the value they get. I'll show you how to balance price versus value to get the most from every deal. I'll give you a hint. It's not a one-to-one ratio. Here's why this exists.
Starting point is 01:14:56 Dealmaker Downsome Mechanics are cash flow maximizers you've always needed, but didn't know existed and the real sales secrets you always look for but could never find. You've probably heard some or all of these. You might even tried them. But the magic is in the concept. It's in the details. It's in the execution. And I'll show you how I've sharpened these after years of testing and combining iterations
Starting point is 01:15:17 from different businesses and industries from all over the world. And this is also crazy to me because these mechanisms are huge for maximizing cash flow. Yet no one teaches the right time to use them, how to price them, or how to structure them to turn nose into cash flow. That's the difference. Dealmaker downsell mechanisms work everywhere. Check out pages, calls, presentations, or in person. If you sell to humans, they work.
Starting point is 01:15:43 I know because I've used them in all sales formats, at all scales across physical products, services, and digital businesses. So picture this. A prospect says, I can't afford $6,000. Instead of losing the sale, you say, okay, what if we did $2.50 a month for 24 months? And you knew they'd pay. If they actually want your thing, they'd say, yeah, no-brainer. And if every week you turn one no into cash flow, it makes a difference at the end of the year. Now let's turn the tables.
Starting point is 01:16:10 The match someone offers you something for $6,000, and you really want it. But cash was tight this month. Then they say, no worries, when it's due 24 payments at 249, and you wanted it, that would probably make it a no-brainer. So you do it. The key is knowing when to offer it and how to make sure you get paid. Given we spent $6.5 million in research for school to master just one of these, number two, at one-one-thousand-th of that cost, this is a steal at $6,49.
Starting point is 01:16:37 And given these mechanisms, do you think you can get even one more person per month to take a down cell? Great. So here's what you're getting. Attraction offer accelerator. $15,000, $15,99. Epic upsells, about at $5,999. And dealmaker downsells, about at $6,499. Total value, $28,497.
Starting point is 01:17:04 Now, this next one is for those you were living sale to sale week to week on the cash flow roller coaster and want to make consistent sales. I made this for you. Continuity Blueprint, the holy grail of business. So here's what it is. A continuity mechanism that gets customers to keep making payments as long as you keep providing value. When done right, it stacks stable and predictable cash flow that grows automatically. When done wrong, it leads to rapid cancellations that burn your reputation and make a clear. make you a sitting duck in hard times.
Starting point is 01:17:36 To truly maximize your cash flow, you have to stop chasing sales and build a customer base that gets bigger every month. That's the goal. But there's a problem. No one wants another monthly bill. So here's what you're going to get inside. I'll give you my three favorite continuity mechanisms
Starting point is 01:17:52 designed to get people to want to opt into continuity and to want to keep paying over time. So continuity mechanism number one, bonus continuity. A gift wrapping strategy where you give customers something awesome, but only if they sign up today. This continuity mechanism dangle is a bonus, valuable enough to make customers first month feel better than free.
Starting point is 01:18:11 This is how I stacked recurring revenue for gym launch. And the way I do it, something I call the sliding scale, you can balance how much cash you collect up front versus how much you push into subscriptions. This is ideal for low cash flow industries. Number two, discount continuity. My free but when method that turns discounts into long-term commitments that boost cash flow. This mechanism has five sub-mechanisms to depend.
Starting point is 01:18:33 depending on the thing you sell. Engineering to get customers to commit for an entire year up front and stay while making them feel like they're getting a steal. And they are. Number three, wave fee continuity, a penalty avoidance mechanisms that incentivizes customers to avoid a big fee by committing long term. Get people to choose commitments over flexibility by making flexibility costs more.
Starting point is 01:18:55 The best part is this. You get to pick the price of flexibility. It works particularly well in any business that takes time and resources to onboard customers and get customer results. I've built my fortune on continuity, gyms, supplements, software subscriptions. Breaking even getting recurring customers is the holy grail for making company sellable and valuable. Continuity allowed us to sell all three brands in 2021, two of which at a $46.2 million valuation. Every business wants recurring revenue, but customers don't want another subscription. These three mechanisms bridge that gap. So learn from
Starting point is 01:19:32 my mistakes. It took me 13 years of trial and error to get recurring revenue stacking month over month. The errors I made cost me millions in profits. Every day, you keep making them cost you too. And the worst part, with continuity, those costs compound. But here's what it looks like when it's right. You advertise. And instead of losing money getting people in the door and winning months to recoup it, you break even or better. And each month you invest the cash flow of your recurring base into growth. Next month, it's more. The month after that, even more. That stacking is the power of continuity done right. Now, for context, I sold a continuity system for gyms at $41,458 a year,
Starting point is 01:20:13 and it used only one of these mechanisms, number one. Inside continuity blueprint, you'll get all three. So it's reasonable to value this at at least the same price of $41,458. So here's what you're getting. You're getting a traction accelerator valued at $15,999.99. You're getting all four Epic Upsells, valued at $5,000. $999. You're getting the three dealmaker downsells, the highest converting ones, valued at $6,499. And you're getting my three most effective continuity offer mechanisms valued at $41,458. Total value of $69,955.
Starting point is 01:20:54 The result, you get more customers, spend more money, and less time over and over again, resulting in each customer paying for themselves and the next customer, removing your limiter for growth. making your own $100 million money model. Once you learn, you'll chain, stat, combined, layer, and sequence every money model mechanism like a monetization engineer. Because at the core, you just do something simple. You find every problem customers have and offer to solve it for them at the right time, the right place, the right way. And you do this, and you become a master of monetization.
Starting point is 01:21:30 You can instantly make any product more compelling to more people and change nothing about what you deliver. just how they buy and how much they spend when they do. Correctly installing even one of these can literally change your life. You don't need anything else. Because if business feels hard, you may think the same thing that I did, that you need to change industries or switch businesses, but you really just need to change your money model.
Starting point is 01:21:54 Listen, these systems are more valuable than the masterminds itself for $25,000, $50,000 to $100,000 to $100,000 a year from Guber's who've never even done it. And we'll give you hilariously more value than $100,000 for your degree. to put this in perspective, if you paid my hourly rate for one-on-one money model strategy, it would cost you a million dollars a day. And that's not a marketer amount.
Starting point is 01:22:14 That's what I actually, I did that, I don't know, 20-something days this year. All right. Like, that's the real price. So if I priced it, it's what it's worth, $69,000, $955, it'd be beyond reasonable for the entire system. And before I tell you the price, let me ask you a question. How much is double your lead flow worth to you? How much is double your cash flow worth to?
Starting point is 01:22:38 How much is double your growth worth to? really think about it actually calculating your head hold that number it like what is it worth to you if you knew beyond a shadow of a doubt it would happen which of course you can't because all business involves risk and my results aren't typical and your results will vary but if you did wouldn't it be worth at least that much because after one hundred dollar offers and one hundred dollar leads came out i got zillions of messages of people's lives and businesses being changed and for all these guys it would have been worth it at any price. And that's why 100-0 money models is a bargain,
Starting point is 01:23:14 and not 69,955, but 29,997. And consider this. If all this did was, allow you to start your first business like you did for me, or scale your business without followers or cash, or break through your multi-year plateau, finally, or save your business from closing like it did for me during COVID. If all this did was, in 24 months,
Starting point is 01:23:36 give the skills to launch an event, even a hundred of the size of the event we launched yesterday and today, using only what's inside, wouldn't it be worth it? I think so too, which is why it's an even bigger bargain, and not $297,997, but $9,997. Because if every week, all it does is get you one more customer at twice the value, at twice the speed,
Starting point is 01:24:02 it would be more than worth it. And the best part is you only invest once, but you can monetize the skills for less of your life, which is why skills are always the best investment. Look, if I'd put my last $1,000 in the S&P 500 in 2016, which returns 9% a year, I'd have $2,400 today. But instead, I invested my last $1,000 into the SME 500,
Starting point is 01:24:24 skills and turn that $1,000 into the business we have today. So which would you rather have? $9,997 or the business you want. Right, me too. which is why this may be the best offer I've ever given at not $9,997, but $5,997. But because I want each of you to 2x, 5x, 10x your growth and your business over the next 12 months, and to be clear, I want that for you, but I know we guarantee it because most people do nothing, so your results will vary.
Starting point is 01:24:57 But I know how life-changing this system has been for me and my family. And I want this to be affordable for everyone, but still an investment. I'm not going to charge 69,955, even though it would be totally reasonable and a bargain. I'm not going to ask for 29,997. I'm not going to ask for 9,997. I'm not even going to ask for 5,997. And given each book demonstrates the concept inside, it only makes sense that money models be about making money, that I charge something for the system.
Starting point is 01:25:32 And I feel a duty to demonstrate how to make offers properly so people don't feel bad about making exceptional products available for purchase. Which is why I'm going to give you access to everything I just talked about today in the $100 million money model system. The attraction accelerator, epic upsells, deal maker downsells, continuity blueprint, that will show you to harness all 15 money model mechanisms into your business for three payments of, three interest-free payments of, $0. Yes, it's 100% free. It's all yours. As my way of saying, thank you for being part of this movement. Oh yeah, I almost forgot.
Starting point is 01:26:29 So on top of that, you'll also get 100 but not money is audiobook. Free. So you'll get both the money model system and the money model's audio 100% free. And for those of you who are here for my promise at the beginning, to get something that's better than an NFT and less than a Bitcoin. I've got something else for you here alive. Did I say that I just wrote one book since last time? Well, I didn't.
Starting point is 01:27:07 I wrote another book in secret. And so it's with great pride that I'd like to present to you the lost chapters. This tome contains 24 chapters that couldn't fit inside of offers, leads, and money models. This is the same quality, same finish as the other books. It's just that the chapters themselves were either too niche, or there's something that only applied to two few businesses, were too complex. And so it includes concepts like this and this and this and this and a zillion more.
Starting point is 01:27:47 And this will be for sale for $2,999 after this event. But for everyone here live, since you guys hop back on today, Sunday, you can get it free, a digital copy just for being here. All right? So you get the $100 million money model system. You get the $100 million dollar money models audiobook and the lost chapters, the secret fourth book, free. That's enough value, right?
Starting point is 01:28:21 Or is there even more? Because they're not just read this stuff, but to actually use it, you're going to need the tools. So to make sure everyone who wants to start a business can use it. money models. One of my investment stipulations for school was that when the time was right, which it is right now, we could do three things. Number one, add everything needed to make money models work into the platform itself, which are the features launching this month we did. Number two, give you enough free time to get going. So instead of 14 days free, which is what school
Starting point is 01:29:01 has only done for almost four plus years, we've never had another thing besides 14 days free. You with me here today for this book launch get not 14 days free, not 30 days free, not 45 days free, not even 60 days free, 90 days free. And number three, since inception, schools price has been $99 a month. And mind you, for many of that time, we were losing money because engineers apparently want to pay mortgages and eat food. But schools price was $99 a month. But since you're here with me live today, for anyone who stays after your 90 days free, we drove down the price from $99 a month to only $9 a month for life. A lifetime low rate of $9 a month, but only for people who sign up during this book launch.
Starting point is 01:30:01 So I'm proud to say, and you can probably agree with me, who we accomplished all three. We installed the full money models tech So anyone can use it in their business We got seven times the free time To actually get going, make sure you can use this stuff in the real world And if you choose to stay afterwards You can stay afterwards for an 11 times cheaper price Literally what you can pay for 11 months of school before
Starting point is 01:30:26 It's take you 11 months And you have to pay for one now So if you're an up-and-coming entrepreneur This is your free tech starter kit This is the best head start I can give you So you get the money model system, the money models audiobook, the lost chapters, and school all free. Now, for everyone in the chat who is asking, where do I get it? You will get it on Tuesday morning after the launch.
Starting point is 01:30:54 And so for all of you guys who hang out afterwards, if you see somebody hops in and says, where am I getting the free stuff? It's coming on Tuesday, Tuesday morning after the launch, and you'll see why. Now, at the beginning, I said I was going to help two types of people today. I've become entrepreneurs. I promised you I would help you get closer to that two-day for free period. And I just delivered. The money model system, free.
Starting point is 01:31:19 Money models, audio look, free. The lost chapter is free. 90 days of school, free. With an 11 times lower price afterwards for life. Do you feel like I kept my promise? Hey, guys, could you take the slides down real quick? So before I even put the first slide together, I actually thought to myself, I wrote this out because I wanted to say this. And I tried to put it inside the presentation.
Starting point is 01:32:02 And I couldn't fit it. And so I just want to read this to you now, if that's all right. I could only keep this promise that I just made to you because I have a business. And I live in a country that allows me to do business. so I could give away this stuff that costs me money for free. And I want to tell you why now. There's a mission I have here today. I want to show the world that one of us can start from nothing
Starting point is 01:32:28 and achieve anything that we put our hearts and minds to. So what do I mean by one of us? I mean the small business, the entrepreneur, entrepreneurs like you, like me, like all of us here together in this moment. We're the ones who, together, provide the jobs, create and innovate, and fuel the economy, no matter what country we're in. But we also take the most risk.
Starting point is 01:32:49 We pay the most taxes. We work the longest hours. We miss more baseball games, dance recitals, family dinners, school plays than any other group in the world. And all over the world, there are entrepreneurs, one of us, were overworked, they're stressed out. They're worried about making payroll, about paying rent. And it shouldn't be like that. Because you, the entrepreneur, you're the ones who, along with your fellow entrepreneurs who sit with you here today, you're the ones who make the world go around. And not a single one of us should have to experience that stress, that overwhelm, that struggle,
Starting point is 01:33:22 which is why I need your help. So sure, let's scale together. Let's do something more. To quote J.R.R.O. Tolkien and the two towers, there's some good in this world. It's worth fighting for. As you know, our mission has always been to make real business education accessible to everyone. But there's a deeper reason behind that mission, and I want to share it with you now. I think that we can help our fellow entrepreneurs grow their business by any of a time.
Starting point is 01:33:46 fraction of a percent each, the net effect can literally change the world. And that is the impact I want us to have together. As usual, I don't have a course to sell you. I just gave you all that stuff and more for free. But I am so committed to helping our people change the world for the better that I do have an amazing gift I'd like to give you when you help me with this. So we can all agree that the stuff inside of this book works. Otherwise, we wouldn't be sitting here today. And if we accept that to be true, then we also agree that the more businesses, there are that have this book, the more we can help. The more we, this community of entrepreneurs, the very backbone of the world, the more we can work together to get this book in the hands
Starting point is 01:34:27 of the people who need it, the more good we'll be doing for everyone, which is why I'd like to invite you to do something big. So before I tell you what it is, to the beginners who just got all that free stuff, which will be available on Tuesday morning, are you going to complain if I incentivize the business people, the business owners, to donate books to help y'all out. Are you good? All right. You pull the slides back up? All right.
Starting point is 01:34:58 Then let's rock and roll. 100 million men, assemble. Let me take this. There we go. All right. So, now, business owners, players, money makers, money makers, money makers, money, If you're in the game, I made this for you. I said, I'd show you how it's in your best interest to help me help everyone else
Starting point is 01:35:27 and how we can accomplish both our goals together. So I'm going to ask you to donate 200 books. That's $5,998 in book donations. Then I'm going to spend the next few minutes explaining by donating 200 books, we're the best business decisions that you make this year easily. because two years ago, I'd already written the Money Model's book. That's a picture of me at the last launch with the book title covered up that I revealed at the end.
Starting point is 01:35:58 Two years ago, I'd already recorded the Money Models audio. I'd already assembled the money model system, the whole thing. And then I asked myself, if I wanted business owners to help me get these books in the hands of every entrepreneur in America, that's 32.5 million people, will be the most valuable thing I could do to incentivize business owners to have them help me make it happen. So this was my answer, working 101 with you to help implement everything I know into your specific business today. So I did something unorthodox. Only weeks after my last book launch, I started inviting business owners out to my headquarters for small private in-person workshops. And hearing that, you might be thinking, for a guy with an international, 13 million plus person audience, offering small private in-person workshops using his actual portfolio might be the dumbest, least-scale model, imaginable.
Starting point is 01:36:49 And you'd be right. If you didn't know why I did it. You see, I started these workshops weeks after the last launch and prepared for this one. Over the last 18 months, we met in person with 1,000, 26 plus small businesses across all these industries, a lot. Across all these revenue brackets, also a lot. And I didn't do all these meetings, all these workshops, all these consultations, because I thought they were scalable. They're not. I did it all for this moment to get one thing.
Starting point is 01:37:18 data. I wanted to know once and for all the problems you're dealing with right now, was limiting your growth today, your bottom necks at this moment, everything is keeping you up at night, everything is holding you back, everything is keeping you stuck. And after meeting with 1,000 26 plus businesses in person, in real life, we codified everything. And every business's growth was constrained by one of four things. Leeds, you can't get enough qualified prospects, sales, you can't convert the prospects you got into customers. Delivery, you can't retain the customers you got long enough. Number four, you're doing the first three, but your bank account just doesn't show it.
Starting point is 01:37:54 So you develop complete systems to fully solve every constraint. Four systems in total. The leads constraint, we solve with the lead system. The sales constraint, we solve with the sales system. The delivery constraint, we solve with the delivery system. The profit constraint, we solve with the profit system. No small task. But here's what makes these systems different from anything else out there.
Starting point is 01:38:12 These aren't theories. They're tested solutions. Each developed by working with 1,000, 26 plus real businesses in real life. Every system contains the exact processes, scripts, and literal checklist. We give to our $35,000 plus advisory clients to break through their biggest constraints. These aren't digital downloads or PDFs, and they never will be. They're just too valuable. They're not some login that you'll never use or some file.
Starting point is 01:38:36 You'll scroll through once and then forget. This had to be a physical implementation system. So you're getting something that you can hold, reference, and display on your shelf and implement from, something with hard value and real cost, all bound together organized by system in one premium binder. Now, each system contains its own set of playbooks. You guys want to know what's inside? I will show you. All right. Let's get this nice and pretty dot for you guys.
Starting point is 01:39:26 You have something good to look at. There we go. All right. So, for the lead system, there are four playbooks. For the sales system, we have three playbooks. For the delivery system, you have two playbooks. And for the profit system, you have three playbooks. To solve all codified constraints.
Starting point is 01:40:11 And given 1,000 26 plus businesses paid $35,000 for part of just one of these playbooks that unlocks their specific business constraint, all 12 is $420,000 of actual, true, we actually charged for it, value. And today, right now, I want to put all 12 playbooks in your hands when you help me put 200 books in the hands of the entrepreneurs who need them. I told you I was getting incentivized the business owners to put these books in more people's hands. And so I'm going to deliver on that. That's $5,998 in book donations. And you're going to want to get them right now at go.acq.com. Now, I've got good news and I've got bad news. The good news is I secured a partnership through a firm to make it affordable to anyone who wants to donate.
Starting point is 01:41:13 So even more of you want to get playbooks can. If you qualify through a firm, you can donate books to get everything in your hands for as little as $249 a month, interest free. And if you aren't seeing a firm at the checkout at go.acq.com, you can hit the little dots at the top and check out as guest. You can also hit checkout as guest at the bottom. And you'll see a firm at the bottom of the page right there in that little box, all right? Anyways, so $249 a month comes out to donating two books a week. That's it. And I made donating super easy by hiring and training 300 phone reps to help anyone who's
Starting point is 01:41:47 issue checking out. For real. It was insane. And so you'll see their number on any field checkout. Just call and they will help you. All right. Now, on top of that, when you support other entrepreneurs by donating books, you won't have to wait until Tuesday to access the free stuff.
Starting point is 01:42:03 You'll get access to everything right now. Now for the bad news. I only assembled 25,000 of these implementation systems. And it's likely we'll sell the 25,000. Just to put this in perspective, I don't know how many, how many got live right now. Well, I don't know how many we got live. But I also plan on emailing my list of 1.4 million people with this offer.
Starting point is 01:42:31 And we also have 21,990 affiliates who actively are sending emails right now. And to be clear, that's not 21,990 people. That's 21,990 audiences, a mountain of people, which is already way more than number of systems I assembled. With 3 million plus people, we didn't have less than 1% of businesses to donate. But historically, less than 1% is fairly low for a book lunch like this. For context, around 2% is a normal lead conversion rate for a live launch. To give you an example, my last launch converted at 12.2%.
Starting point is 01:43:06 We had 56,000 out of 460,000. Now, this is a different offer, but also way more people, but we also have really good financing. So I think it's reasonable that will be about 3 to 5% warm conversion, which would quickly move the 25,000. And if you're wondering why I did this, it's for two reasons. Number one, scarcity changes behavior, and I want to give this to business owners who cared the most, a good reason, to act the fastest in the best ways I know how.
Starting point is 01:43:35 So I can get more books in the hands of entrepreneurs and need them. And two, I just didn't order enough. So if you want to guarantee yours, you can grab, them now at go.acq.com because it's mathematically probable that we will sell the 25,000. Right now, we're already over half, and I won't sell the exact end date, but typically sales in these types of situations are half on the front and half on the end when it closes. We are already past the halfway point, which means that there's very likely that at the end, there will be people who will not be able to get it. So if you want it, do it now. And the donation deal, which you will soon see,
Starting point is 01:44:12 will only get better. And for the ultra-business owners, who always ask, is there anything more if we donate even more? For the first time ever, the answer is yes. And you will like it. It's the number one-one requests I've had for business owners for four years.
Starting point is 01:44:25 It's a one-time thing I'm doing only for this launch. It includes access to me for six months with some serious goodies that you would only appreciate as a serious business owner. If you donate even more books. But you've got to grab the 200 books to see that, and you'll see that ultra-business owner bonus on the 200 purchase confirmation page.
Starting point is 01:44:42 All right. Anyways, quick logistics. So the 200 books you donate, get sent to entrepreneurs and need them. You don't have to worry about physically storing or shipping the donated books. If you want any copies for yourself, you'll get a code. You can use as many as you want, up to $199, just pay the shipping and handling. And the code is good for a year. So any books that you don't use or give away, we will. That was the number one request from last year. And yes, this entire donation is a $100 for dollar tax deduction for businesses. Now, to use a firm, just a reminder, just hit check out as guests, and it's the thing at the bottom. Now, for all my international folks, we're live in 50-plus countries, which is absolutely insane.
Starting point is 01:45:21 Last year, I think we only got up in eight. Like, kudos to the team for working so much overtime to get taxes and all these other things approved so we could actually ship to you. All right. Now, that being said, we had the choice of either not shipping or accepting the fact that it costs money to ship books, which are heavy and crossing oceans. We chose to give you the chance if you chose to choose to pay the extra. shipping. It doesn't come to us. So please reserve all of the negative shipping vibes, which I agree with you on, and blame your governments, blame physics. All right?
Starting point is 01:45:50 So while you check out, here's what you're getting when you donate 200 books to entrepreneurs need them. The first thing that you're going to get is the leads implementation system. So these playbooks right here, give you the tools to unlock unlimited leads yourself, like how to scale ads with GoToDads Playbook, how to write hooks that sell, not just get views with the hooks playbook, how to build a reputation that gets the right people to buy with the branding playbook, and how to build the operational flows to remove yourself from marketing entirely with the marketing machine playbook. So, let's start with the first. The first is the GoToadad's Playbook. You ever hit a ceiling with your ad spend, your CPAs, your cat goes crazy, you can't scale
Starting point is 01:46:38 past a certain point? This playbook gives you the exact process we follow to break through ad ceilers and keep scaling. So here's just a fraction. of what's inside. The ad assembly process, which shows how to turn five ads into 600 ads a month, using hook meet CTA. Our ad scaling strategy, which shows how to target every customer segment from completely unaware to mostware. This is how you actually scale creative and hooks to break into new customer segments.
Starting point is 01:47:03 And the 70-2010 framework, so you can juice winning campaigns way longer and duplicate them more easily. That's the first of the four leads and implementation system playbooks. The second is the Hooks Playbook. If you create any content, ads, social media, emails, literally anything, this contains the 80-20 of hookwriting from 35,000 pieces of content. I didn't wake up with viral video like some people do. I had to will my way into building an audience,
Starting point is 01:47:32 and I did not have the talent to do it when I started. And so here's just a fraction of what I'll show you inside. Proven formulas that work across all content types. The best performing hooks across all platforms, email, social, ads, everything. and simple checklist to create winning hooks every time. So that's the second playbook that you're going to get inside of the leads implementation system. That's for people whose content isn't turning into sales and they need to do better. The third is the brand playbook.
Starting point is 01:48:00 So some of you guys might have noticed that direct response isn't working like it's used to. You used to be able to just run an ad up and start making money. It doesn't work that way anymore. This shows you how to build a premium brand that commands way higher prices and gets cheap release who buy more often. Cracking this enabled me to break through my $30 million per year revenue ceiling that I was stuck at for over three years. So here's just a preview of what's inside. The exact topics and associations to pick and build the brand that gets you the customers and sales you want. The brand flywheel.
Starting point is 01:48:28 How to reinforce broad and narrow scale or pivot a brand. The perfect positioning process to turn views into sales instead of just vanity metrics. That's the third playbook that you're going to get inside of the leads implementation. system. The fourth is the marketing machine. So let's be honest. Making ads and content can be tired. This is how you remove yourself as the face of your marketing. It took me 18 plus months to remove my face completely from gym launch while growing sales. And so here's just a fraction what's inside. Nine perpetual ad flows that generate fresh marketing content weekly. These are so sexy. It's hard to describe these besides saying like you don't change anything
Starting point is 01:49:08 about what you do. You install these processes and all of a sudden every week you get an inbox full of new ads that you didn't have to edit or create. That's the best thing I can describe it as. On top of that, you have a one-time setup that captures testimonials and ads from everything you already do. And the complete system to exit your face from marketing without losing sales, without this, I would have never been able to sell gym launch. So that's the fourth playbook that you get in the leads implementation system.
Starting point is 01:49:34 So here's some proof this actually works. So this is what we spent advertising this event to get you here. Up to 500,000 a day. And you can't reach this scale without systems that scale with you. That's just meta and Google on the 13th. So that was Thursday, I think. All right. Like, really, like, you can't scale spend like that unless you have systems that scale with you.
Starting point is 01:49:55 And the result of that was 584,000 registrations and selling more books before this launch than we sold at the last launch. Using these playbooks and checklists, I grew from zero to 13 million plus people across all platforms in five years. And again, I didn't have the talent, right? I had to work at this and I had to figure out how to actually do this. And I documented these checklists here so other businesses can follow. And so using the tactics contained specifically just in the marketing machine playbook is how we created 1,452 ads for this launch. And that was just for our first round of ads.
Starting point is 01:50:29 So to give you a little proof of this, this was actually a warning we got from Facebook because we had actually maxed out Facebook's ability to handle ads. You can see the near ad limit for page. And you can only get to that limit by how. having a machine that can help you operationalize it. And listen, these taxes don't just work for me. Chris Howell, he's a commercial architect, was able to scale his deal pipeline from just a few deals a month to tripling his business. And using these principles, Jorge was able to scale his ads and lead flow for his local pharmacy. He said after launching the strategy your team gave us,
Starting point is 01:51:01 business exploded, traffic surged by over 30%. We had to grow the team just to keep out for the first month. And this is Ava. He was 19 years old. He was able to take her content agency from 10 to 15 new deals a month to 40 to 60 new deals a month. And these were B2B high ticket recurring sales. So that's your leads implementation system for playbooks that solve the biggest leads constraints we found in 1,026 plus businesses. So when you donate 200 plus bucks, you're going to get the go-ed ads playbook. You're going to get the Hooks playbook. You're going to get the branding playbook. And you're going to get the marketing machine playbook all free when you donate 200 bucks. But wait, there's more. And if you want to pay you want to pay.
Starting point is 01:51:41 pick those up. You can go.acu.com. The next is the sales implementation system. These guys. Whether you can't get leads to show, can't close them when they do, or it's taking forever to get a yes, these playbooks show what we've done to solve these problems for good. So the first is the lead nurture playbook. So at Allen, we analyzed every variable that increases shows across 100,000 plus appointments. The findings in this playbook contain the most data-driven show system that I'm aware of. And so here's just a fraction of what you'll get inside. The four pillars of lead nurture, These are the tactics to maximize speed, volume, personalization, and medium to get more schedules. Then the 16 actions we take to turn schedules into shows and achieve 89% show rates, they take no skill.
Starting point is 01:52:28 That's one of the beauties of this. This is so operational. You just check the list. It doesn't matter who it is, you can just follow the checklist. And so it's crazy about this that most entrepreneurs waste a lot of time trying to take their close rates in 22% to 23% when they've got a double sitting on their show rates if they just follow the process. And that translates directly to sales, the same exact way. It takes way less skill.
Starting point is 01:52:49 Again, it's not a promise that's going to happen for you. I'm saying, I'm illustrating how this works. And so that's the first playbook that you get inside of the sales implementation system. The second is the closing playbook. So when I was living in motels and $100,000 in debt, my sales team couldn't close. And so this playbook contains the exact closes that I drilled them on to save my business. So here's just a preview of what's inside. This is so sexy, and I've never talked about this publicly, and I've been waiting for this launch to do this.
Starting point is 01:53:20 The seven universal closes. They work no matter what a prospect says. They're the first seven that every salesman must memorize, and I've never seen these identified. Ever. Like, you could learn nothing else. Next, you get the reframe framework, concerns every question into a buying statement and gets avoiders to decide while RealNose reveal true concerns. And the urgency creation system, the words to say that make prospects buy now instead of thinking about it, even when you have no deadline. So that's the second playbook
Starting point is 01:53:57 that you're going to get. There we go. The third playbook is the proof playbook. So sales take too long because you don't have enough of the right kinds of proof at the right times. This playbook solves that. So here's just a fraction of its contents. The belief continue, how to move prospects along from considering to buying. The system I use to capture volume of proof, so testimonials happen automatically and overwhelm competitors. So think proof over promise. It works in person and online.
Starting point is 01:54:29 And you get the 13-point proof checklist that instantly diagnoses why your ads, emails, and calls aren't converting. So here's proof this works. These are my actual show rates for ACQ this last year, using the lead nurture playbook. 89%. You can just read, you look at them.
Starting point is 01:54:51 And these are our actual close rates in the last year using the closing playbook. 46%. Not bad. And I used 213 examples approved during this presentation following the 13 point proof checklist.
Starting point is 01:55:05 And to prove this works for any business, not just ours. We actually used all three playbooks from the sales implementation system. Working with a portfolio company, IBC Global, which is insurance. So here's a direct quote from the founder, Steve. We went from 20% to 61% conversion of all appointments, three X our total appointments converted using the ACQ nurture, closing, improved
Starting point is 01:55:26 process. Numbers are up and to the right, big time. Think about the difference there. If you went from converting 20% of appointments to 61% of appointments, insane. We distilled down everything of what we did here. Not promising it's going to happen for you. I'm just saying, can you imagine one of a difference that would make for a business. And here's another portfolio company that we used all three playbooks in. So this is Stacey. She said this year well-owned operations took their close rates from 27% to 45%, a massive difference to the business, just following the process. So that's your sales implementation system, three playbooks that solve the biggest sales-related constraint we found in 1,026 plus businesses. So here's what you get when you donate 200 bucks.
Starting point is 01:56:11 So right off the bet you're getting 200 books, real value. On top of that, you're getting the lead system, which you can go to dads, hooks, branding, and marketing. And I'm going to highlight branding right now. Right now, if you're in a business that you are suffering because people compare you to other people, you don't have enough inbound demand, people want to have it with your prices, they balk, they say, I'll think about it, I'm not sure. Brand is the way that you can command higher prices and get cheaper leads. It does both. It also increases repurchase rates.
Starting point is 01:56:41 It's the one-hit CO of business. It just takes time to do, but it can take way less time to do if you do it right. You get all four playbooks for free with the lead system when you donate 200 books. On top of that, you're getting the lead nurture, closing, and proof checklist, which is the sales system, absolutely free. When you donate, 200 books, you're to go.acu.com. But we're not done yet. So next step you get the delivery, wrong playbooks, here we go, the delivery implementation system. This solves the two biggest constraints.
Starting point is 01:57:13 kill profitability. Customers not paying enough and customers not staying long enough. So the first is the lifetime value playbook. So if leads cost too much, it's common that they don't really cost too much, but you make too little. The customer value multiplication framework helps solve this. So here's just a fraction of what's inside. The eight ways customers can transact with your business. You leverage all eight and never worry about rising cack again. What's crazy is that most businesses only use one or two. Next, nine real actual in the world actually work cost-cutting frameworks that drop every save dollar straight to your bottom line. And the customer value map, which shows you how to maximize revenue per customer interaction ethically.
Starting point is 01:57:55 So that's the first of the playbooks that you'll get inside of the delivery system. So let's make this nice and pretty. There we go. So that's the first of the two that you'll get. The second is the retention playbook. So I've been in the recurring revenue business my entire life. Understanding churn has been a scientific process for me. Like show rates, it's not one thing.
Starting point is 01:58:24 It's a hundred small things, and you've got to do them all. The good news, the hard part is figuring out what they are. The easy part is doing them. So here's a preview of what's inside. Real retention data from millions of memberships showing how to reverse engineer churn from engagement activation. Remember, I own school. We have literally millions of memberships.
Starting point is 01:58:44 We have tremendous amounts of data to figure out what actually causes people to stick. And you have the updated five-forcing retention for service-based businesses. And the complete nine-step churn elimination protocol with activation points and onboarding frameworks. Now, here's some proof this actually works. So we use these two together and we widen a portfolio company of ours and doubled how much customers were worth and how fast they paid. With the extra cash dropping straight to the bottom line, which seven and a half extra cash. profit per location. I'm going to say that again. Double LTV, which seven and a half X profit per location across all 17 stores in two years without changing anything
Starting point is 01:59:35 about their core services, just using the implementation within these two playbooks for the delivery system. Now, to give you another example, here's our month 12 retention on school. This retention curve is how we have 15 million plus users on school, which means that we retain so well that we net more than one user per user, which makes school grow even faster. And so here's proof that this works, not just for my business, but any business. So this is Eric and Amanda Act, who own a digital art marketplace. They said AOV more than doubled, result. Better customers should pay faster, pay more. Thank us for it. We've maintained revenue, improved margins, and we can breathe. So here's another. This is what Paul Law, founder of Multiverse Bean's had to
Starting point is 02:00:24 I attribute a lot of the growth to what you said to me at the workshop. Customer journey is what matters most. Overall, 66% growth for seven and a half months. So that's your delivery implementation system. Two playbooks that solve the biggest delivery-related constraints that we found in 1,026-plus businesses. So here's what you're getting when you donate 200 books. So you're getting $200,000, $5,998 of true value. And you're getting all four playbooks in the lead system for free.
Starting point is 02:00:50 You're getting all three playbooks in the sales implementation. free. And you're getting delivery system free when you go to go.acu.com. But next up, you get the profit implementation system. Oh, this is sexy. This is the last constraint that kills businesses. You work all day every day just for the small percentage of cash left over the end of the month. With a few tweaks, that number can be much bigger. These playbook can see the three lowest operational effort systems you can implement into a business to improve its cash position. So the first is the fast cash playbook.
Starting point is 02:01:28 How to inject cash into a business using only what you've already got. Every business needs a way to generate cash quickly. Taxes, emergencies, extra payroll months, funding and expansion, or my personal favorite, to just give yourself a raise. And so here's a fraction of what's inside. Ready to send seven-day countdown email and text promotion sequences tested on thousands of businesses. We already know work because we've already used them. Quarterly cash calendar system with 90-day rotation
Starting point is 02:01:55 so you can set these in, run them on a cadence. As soon as I figured out that running one of these was good, I was like, how could I do this on a regular cadence? Well, I can't do it every week. So then I had to create a calendar around this because the sales that you can make from this draw disproportionately to the bottom line. I cannot emphasize this enough.
Starting point is 02:02:10 I'll tell you story about this later. The third thing you'll get is the Fast Cash Checklist, to help you pick, assemble your list, pick your offer, price it, and send it, all within the Fast Cash checklist. So that's the first of the three profit implementation playbooks. The second is the pricing playbook. This contains my top 10 most used instant pricing-based profit optimizations.
Starting point is 02:02:33 These are the first strategies I would use to cover this donation. So here's a preview of what's inside. Ten instant pricing optimizations. So let me give you an example. If you go for a monthly billing to 28-day cycles, so every four weeks, that gives you 8.3% more revenue, which means 13 billing cycles instead of 12, but it typically never changes sales closing percentages. So you can have an instant 8.3% increase that drops disproportionately to the bottom line.
Starting point is 02:02:59 That is just one of 10 different pricing optimizations that I've learned over the years that are contained inside of the pricing playbook. On top of that, there's 17 pricing algorithms. They explain if this, then that. So if at full capacity and you need help, do X. If at full capacity and you don't, do Y. And so if you were to implement all of these, assuming you had none and no fewer sales, it would represent one of the most significant profit increases that you could do in a business
Starting point is 02:03:24 without changing anything about what you sell or how you're advertised. So that's the pricing playbook. So the third is the price raised playbook. So if you raise prices or change prices, right, you make more profit doing the same or less work, which is great. This is the highest leverage thing that you can send tomorrow. So here's just a fraction of what you'll get inside. So how to find your pricing sweet spot without losing customers or needing fancy analytics. The raised price method with trap doors to keep select customers without playing favorites,
Starting point is 02:03:58 and the price raise letter tested by hundreds of businesses, just fill in the blanks and send. This thing is gold. It's amazing. If you're going to change prices, then the biggest risk you could do is having people leave. But if you can change prices and minimize that and actually get more people to come back and make more from it,
Starting point is 02:04:19 it's one of the most profitable things you can do. This has been sent from hundreds of businesses. and we have just tweaked and tweaked and tweaked and tweaked and tweaked this letter, and it is just amazing. So that's the third playbook that you get inside of the profit implementation system. So here's proof this actually works. So part of how Jim Launch sold $15,900999 packages in a market with a $32,000 median income was fast cash plays.
Starting point is 02:04:46 So we gave them the skills to make the money to afford the help they needed. So if you sell B2B, having this and plays like this in your back pocket to help your customers, your services is awesome. On the flip side, if you're the type of business sales be to C or business consumer, then you should just use the plays yourself instead of needing somebody else to give them to you. Now, the result of these pricing levers, when used together from the pricing playbook, where Jim launches actual gross margins. Pretty impressive. So here's proof this works, not just for my business, but any business. So here's what Corey who owns ProShine HVAC duck cleaner said. He said, these principles are super easy to implement
Starting point is 02:05:23 my business, almost like finding $100 bills everywhere I went. After sitting out with my business, I'm fairly confident to say this brought 15 to 20% back to my business just sitting there. I mean, if you had a 15 to 20% change in your business without really doing anything, just changing how you position the prices, wouldn't that be material? I'm not saying that's going to happen for you, but like, think about the math there. Huge. And here's what Toussaint, who owns a marketing agency that sells a stem cell clinic said.
Starting point is 02:05:47 He said the pricing playbook, this puppy, alone paid for my VAM workshop. Before using it, I had a lot of friction and increasing LTV for my clients due to selling a high ticket offer. I read the book on the flight home, implemented Alex's tactics, and not only needed to triple LTV, we also tripled the amount of clients we were signing all due to the positioning tactics in the playbook. So I don't know about you, but triple LTV, triple the number of people signing out. Good. And so here's more proof that pricing playbook works. So James Patrick, health consultant, he said if you guys are looking for feedback on a $100
Starting point is 02:06:21 pricing. This shit is gold. An easy read on an hour flight. They have clarity on how I make XYZ. Frank Lorosa, elite recruiting. You can tell Alex's price book is one of the best books ever read in terms of having immediate impact. When I roll these ideas out, ASAP, Ruth Leopard. We get nose due to our pricing and are closing at 42% close rate this season while increasing our average ticket from last year by $5,500. Just from that, increasing the average ticket by $5,500. For him, that would have covered the entire donation. I'm saying, not saying that all happened for you, I'm saying, but for him, that would have, just from one sale. Now, these are the businesses that use the proven price raise playbook, because this is one of the scariest things that you can send to your clients, but also one of the most profitable.
Starting point is 02:07:07 So here's Danielle, we took our price from $115 to $196 every four weeks. We were super scared to send the letter, but ended up being the single best decision we ever made as a business. Here, Stephen, rolled out a price increase letter to 32 clients. Honestly, wasn't sure it would land, raising memberships by an extra $226 a month. ended up being the single fastest revenue liver I've ever pulled my business ever. Stephanie, I took my price from $200 to $396 and $516 a month. Best decision we've made for our business, we've not looked back since. Leander, I implement a 78% membership rate, increased across 700 subscriptions.
Starting point is 02:07:38 There's a bold move, but allowed me to significantly boost revenue, reinvest in the experience, and elevate the perceived value of the brand. Looking back, it was one of the best decisions I've made for long-term growth. So that is your proven profit implementation system. These three playbooks solve the biggest profit-related constraints that we found in 1,026-plus businesses. Plenty of businesses got everything going right. They're just charging too little. And actually walking through the process to raise your prices.
Starting point is 02:08:04 Like, I'm going to give you a little math example. If you were running 20% margins and you add 20% to your prices and you have basically no change in your sales, which often happens, sometimes it goes up, you don't add 20% to your profit. You double your profit. That's how powerful pricing is. And so here's what you get in the $100 money models system. Let me put this nice and pretty for you guys. There we go. Okay.
Starting point is 02:08:36 There are nice and pretty. Put this here. Oh. Okay. So, when you donate 200 books, a real value of $5,998, you're going to get the LEAD system, which concludes go to ads, hooks, branding, and marketing machine.
Starting point is 02:08:52 So if you're having trouble scaling ads, like we know how to scale ads. We spend hundreds of thousands a day across multiple companies. There is a process to doing it, and if you're stuck, it could be the biggest thing to get you to the next level.
Starting point is 02:09:03 So you get all four leads implementation systems free. The second thing is you get the sales system. So if you're struggling to convert prospects, they're taking too long, they're getting too many knows. We have nurtured to get more schedules, get more shows. You can close a higher percentage of them,
Starting point is 02:09:16 and with proof checklist, you close them faster. You get all three of those free. On top of that, the delivery system, which goes lifetime value and retention. So how can we transact with customers in more ways so we can provide more value and attract more value, basically do more exchanges as business? And how do we get them to keep staying? And with school, we have millions of memberships. I feel like we are, we can be some of the foremost experts in how do you actually retain
Starting point is 02:09:36 customers. All right? Everything we've learned from millions and millions of dollars to spend is inside of this playbook and it's yours for free. Now, the fourth system that you get for free is the profit system. All right. So this includes fast cash playbook, things that you can immediately send tomorrow within your business immediately. The pricing playbook that consumes 10 instant pricing optimizations, like if I had to swap places to you tomorrow and be like, I have to find a way to cover the donation. There's the first things out open and start using. And then finally, got the price race playbook. Price it, send it. And we know we'll walk you through the exact process on how to make sure people don't get upset, how to position it, how to handle groups
Starting point is 02:10:11 if you have that for your customers, how to script out a video so you can say it the right, make it look classy. The whole thing, get all four for free. solving the real constraints of 1,026 plus businesses like yours. This took two plus years to figure out all the problems and then document and test each one of the solutions so we can put them in these playbooks so that we can hand them out to businesses being like, oh, you have a show rate issue, solve it with this. Oh, you have a churn issue. Solve it with this. Oh, you have a pricing issue. Solve it with this.
Starting point is 02:10:37 Oh, you know what? We should increase LTV. Solve it with this. This is in theory. There's solutions we charge $35,000 for. Plus, to be clear, I'm going to be upfront about this. people also got one day in person with us. That's also why this is $6,000, not $35,000.
Starting point is 02:10:52 But they got one, not all 12. So think of these as your treasure map to scaling from wherever you are to where you want to go. So today you get all 12 playbooks for free when you donate 200 books to entrepreneurs and need them. And if you want all 12 implementation playbooks, just go to go.org.com right now.
Starting point is 02:11:11 It's the link at the bottom. And if you qualify through a firm, you can donate to get everything in your hands for as low as $249 a month, interest-free. And if you aren't seeing a firm, just hit the top right, hit checkout as guest. There's also one at the bottom there. And you will see the payment option for a firm
Starting point is 02:11:26 at the bottom of the page near the pay now button. All right, so you have to select it in order to see it. So if you have trouble checking out, we do have a phone number that will appear for you to call to get support. So call them. We've got 300 plus people who have been trained to help you guys out. All right. Now, while you're checking out, let me make sure,
Starting point is 02:11:43 let me show you how we're going to make sure that you implement the right solution the right time for you. So imagine you're about to begin your quest, right? But what happens when you hit a roadblock, specific to your exact business situation? Most people get stuck and give up. Now, I couldn't personally consult with everyone,
Starting point is 02:12:00 but I had an idea that changed everything. So I told you earlier that we met with 1,000 26 plus businesses who paid over $35,000 each. That's $35 million in advisory work. But the one thing I left out is, I also personally met with 226 plus businesses that paid $135,000 or more each for me to one-on-one break down their business. Now, look at this behemoth. I compiled all my notes.
Starting point is 02:12:38 These are my actual notes for meeting with 226 businesses that I worked with. And so if I spaced out working with all these businesses with no weekends, it would be one business, every other day, end-to-end, for two years. And these are just some of the pictures of the meetings that I actually did over the last two years to put this together for you. A truly back-breaking amount of work. And I definitely didn't do it because one-on-one consulting in-person scales. But because the biggest issue I continue to have is people asking,
Starting point is 02:13:12 Alex, what should I do to grow my business? And I really want to answer that question for you. I mean that. But there's only so many hours in the day, and I still have my main job at ACQ. And so I personally documented the exact problems and solutions for 226 plus businesses. I did this monstrous amount of work that cannot scale for a very particular reason to build something that can. So here's what I did. For every business I met with, we had intake calls, we took down their stats, their industry, took extensive notes to the constraint analysis.
Starting point is 02:13:44 I personally delivered the recommendations in person. I documented their exact problems and solution, exactly what they would act on and in what order, and organized follow-up to give them their next steps. Now, to all the $135,000 folks who are watching this, don't worry, all your data is protected. All right, so it's safe. No one's going to like see your stuff. But again, I personally consult with every business,
Starting point is 02:14:05 recorded every intake call, every constraint analysis, every recommendation, every follow-up call, all my actual notes. I recorded all of it, all in preparation for this very moment. violent, obscene, ruthless, wise. I trained a custom AI on everything, ACQ AI. My end-in analysis of each of the 226-plus businesses that paid $135,000 each, every constraint, every solution, every implementation step,
Starting point is 02:14:46 plus all three books, $100,000 offers, 100-bri-out leads, 100-bri-money models, and the notes that aren't published that made those books, all trained in ACQAI. Then I trained the AI on all 12 implementation playbooks that you just got, the leads implementation playbooks, the sales implementation playbooks, the delivery implementation playbooks, the profit implementation playbooks. And I plugged into this AI so it could have consistent inputs and outputs. Now, I work with a lot of businesses. There's a lot of businesses here.
Starting point is 02:15:12 Let me just tell you a couple of them. I worked with pest control, carpet cleaning, restaurants, waste management, logistics, lighting, legal, accounting, wealth, financial advisors, tax, marketing agencies, content creators, influencers, roofing, construction, remodels, real estate brokerage, lenders, real estate agents, real estate investors, fund managers, credit funds, web design, content ads, branding agencies, design shops, online coaches, gyms, nail salons, salons, massage therapy, med spas, auto repair, coaching, courses, community owners, online business, e-commerce, car dealerships, logging, franchisers, meal prep, e-commerce,
Starting point is 02:15:42 brands, virtual assistant agencies, recruiters, insurance, physical therapy, B2B SaaS, B2C, SAS, B2C, B2C services, B2C, B2C, C, services, cash practice, general practitioners, dentists, surgeons, urgent care, pharmacies, HVAC, plumbing, lung care, residential commercial cleaning. So, if you're wondering, but will it be able to help with my specific business? Yes, for three reasons. First, I helped 226. That was 60 of them. I did four times more than that. Second, because I probably helped a business exactly like yours, not once but multiple times. Some bigger, some smaller.
Starting point is 02:16:26 Third, even if I hadn't worked with a business exactly like yours, you should want insights from outside of your industry. That is how you get ahead. As the result is that you get answers in minutes that would otherwise take years of trial and error to discover on your own. And the best part, you'll never have to wonder, hey, Alex, which should I do with my business again? So if the playbooks are your map, then ACQAI is your vehicle.
Starting point is 02:16:48 It's getting there. This is the first time this data has ever been made available to anyone, and at no small cost. And if this sounds absurdly valuable, it's because it is. Normally a fraction of this intelligence or work would cost $135,000 per consultation. It's literally the most valuable thing I can give you. And here's business owners who just got in yesterday, who started using it. This is the ultra business owners group, by the way. So Thad, has anyone used it yet?
Starting point is 02:17:17 He said, I played with it all last night. I've been using AI for business coach for the last couple years. Tried them all. But this thing has been so much more direct and decisive. I love how it references places in the books to read instantly. Yes, loving this thing so far. I've been back and forth with its answers, plugging them into acknowledgments. Things already getting dialed nicely.
Starting point is 02:17:34 Shana, I was shocked at the specific details it asked for and how quickly it gave me detailed game plan. Not wishy-washy at all. In true Alex fashion, this is what you need to do, full stop. Shana, 100%. I was starting to feel that all common AI models were leaning towards telling us we wanted to hear, so we use it more. This AI from Alex is completely different in that regard. It tells you what to do and doesn't cater to your feelings at all.
Starting point is 02:17:56 Sorry, I tried to make it nicer, but I guess it's learned too much from me, which I need right now. And Stephanie, I found the same. It was also super specific to my business. I didn't have to give it as much context. It asked the right questions. This is real people using this now. So why would I give such an unstoppable machine away? Well, let's not pretend I'm just giving this away because I'm not.
Starting point is 02:18:21 There is a catch. But before I tell you, books, experiences, and tutors change my life more than anything, which is why I want to get these books into the hands of every entrepreneur in America and eventually the world. And if you're already donating 200 books and see how this AI tool is more valuable than any one-off consulting that people even pay $135,000 for. and will give you hilariously more value than hiring another mid-level employee or a vendor with a fraction of the experience. It is way faster than trying to figure out everything for yourself through years or trial and error.
Starting point is 02:18:56 And again, to put this in perspective, not even counting the fact that this AI is shown on all three of my books and the notes that are unwritten that you haven't seen, all 12 of the implementation playbooks, the leads playbooks, the sales playbooks, the profit implementation playbooks, the delivery playbooks, and the notes that you didn't see about creating that. and $31 million of real cash value advisory work, real checks that were basically puts, that was money that people spent to help develop this for you. And more than two years of my life meeting with business owners one-on-one day and day out, these are the actual pictures. And before I tell you the additional books, they need to donate to get this for free, let me just ask you a question. How much is knowing exactly what to do with your business worth you? How much is getting the right strategy without years of trial and error worth to you?
Starting point is 02:19:43 How much is having the answer to your biggest business problem in minutes to your exact specifications worth to you? How much is unlimited access to intelligence that never sleeps worth to you? Donating extra thousand books to other entrepreneurs? Extra 2,000 books, 5,000 books, 30,000 books? Hold that number in your head. If you knew beyond a shout of a doubt, this custom trend AI would help you solve your biggest constraint, which of course you can't because all business involves risk,
Starting point is 02:20:17 your execution will vary. But if it did, wouldn't it be worth at least that much? So if I priced this at 2,500 more books on top of the 200, I think it would be beyond reasonable. 2,500 more books to get $31 million of consulting value at your fingertips. And that's why the ACQAI is definitely a bargain and not 2,500 more books, but a thousand more books. And consider this. If all this did was give you the one solution to the problem that's been holding your business back for years,
Starting point is 02:20:50 or we'd like to see the opportunity from the outside of your industry that lets you leapfrog all your competition, or save your business from one catastrophic mistake, if all it did was give you the confidence to make your next big move, knowing it's built on a foundation of hundreds of real-world business solutions. Businesses I actually work with, conversations with people in industries just like yours, who are dealing with the same problems as you, wouldn't be worth it? I think so, too, why I'm doing this. Which is why it's an even bigger bargain at not a thousand books, but 400 more books.
Starting point is 02:21:23 Because even if only one single time, you get one actionable answer to your exact specification, with 10 times of clarity at 100 times of speed, it's the same thing these high-level business owners paid $135,000 for. And they did that because you only get that level of understanding by understanding the value of risk and speed. That's why people are willing to pay that kind of money. And the best part is for you, you are watching me here right now, today, live, Sunday,
Starting point is 02:21:48 is that you only have to invest once, but you get to leverage it to your exact specifications as many times as you want. Which is why leverage with skill is the best investment. Look, if I had taken that $31 million from consulting and just parked it somewhere, it'd just be a pile of money. Who cares? But instead, I took two years of my life and the fruits of all that laborer and put it into an AI tool you can use. So which would you rather have?
Starting point is 02:22:13 400 books worth of cash or the help you need to get to where you want to go with the custom ACQAI, train on everything 24-7 on-demand. Right. Me too. which is why this may really be the best offer I've ever given at not 400 extra bucks, but only 200 extra bucks. Because I want each of you ultra-ballers, the truly serious business owners, to have an unfair advantage, to 2x, 5x, or 10-X your business over time.
Starting point is 02:22:44 And I know how game-changing, having the right answer at the right time has been for me. And I want this to be within your financial means, but still a serious decision. So I'm not going to ask you to donate 400 more bucks. I'm not even going to ask you to donate 200 more bucks. And given this tool, adds clarity, structure, speed, volume, and wisdom. It only makes sense that it has a real cost. It only makes sense to do right by everyone who's ever invested in the development of this project, all the people who were behind me yesterday,
Starting point is 02:23:13 which is why I'm going to give you access to the ACQAI custom training on everything, two years of my life, for an extra donation of, A one time. Extra donation of. Free. With the original 200 book donation. So yes, it's all included when you donate 200 bucks. All right, as my way of saying,
Starting point is 02:23:42 thank you to all the players for putting books in the hands of the entrepreneurs and need them. All right, you guys are all amazing. So thank you guys so much. So let me quickly recap what you're getting when you donate 200 books at go.acq.com. All right. So you're getting 200 books right off the bat,
Starting point is 02:23:56 $5,998 value. on top of that, you're getting the lead system, which includes go-to-dads, playbook, the hooks playbook, the branding playbook, the marketing playbook, the marketing playbook, the market machine playbook. The Hooks Playbook is so underrated. If you think about what this does, like every single person who enters your business begins entering your world through a hook, whatever it is, whether it's an email, a post, an ad, a piece of content, whatever it is.
Starting point is 02:24:17 There's a hook, the first thing. And if all you did was just double the effectiveness of the hooks across your business, nothing else would need to change, and your business would double. It's not a promise that's going to happen for you. Your results will vary. But the idea is that if you can just execute this consistently, it can have tremendous impact on the business. That's just one of the four playbooks you get in the lead system for freight. And in the sales system, you're getting lead nurture, closing, and the proof checklist.
Starting point is 02:24:41 Right now, like, one of the things you can immediately do is create proof-based assets. I talked yesterday about this at length. But right now, if people are taking way too long to close, it takes you long calls, takes you multiple calls. The issue might not even be the script of the offer. It might be where and how you're implementing proof. This checklist solves that problem. So just think fewer sales, more deals, higher close rate percentages. I'm saying that's the goal.
Starting point is 02:25:03 Not saying that's going to happen for you. Most people do nothing. All right. So you're going to get the lead system for free, again, the sales system for free. And you're getting the delivery system for free. So you can juice LTV, keep people paying longer, keep them sticky. And you're getting the profit system, absolutely free. These are the fastest things that you can implement in a business tomorrow if you had to cover this donation.
Starting point is 02:25:21 I'm not saying it will happen. I'm saying that's what I would do if I were you is the first things I would implement. Because you don't have to do anything. You don't have to change anything by business, just changing how. you position your pricing. And you get the ACQ AI trade on $31 million of consulting. That includes all of this material that I just said, custom trained to personalize it to your specific business the same way.
Starting point is 02:25:41 People who paid $135,000 paid me to customize to their business. And that's why I trained it for two years to be able to actually deliver something valuable to you. When you help me put 200 books in the hands of entrepreneurs who need them. But I've got one more free gift for you when you do. the ACQ virtual implementation workshop. Let me get you a nice little, nice pretty, pretty set up here. There we go.
Starting point is 02:26:05 Look at that. So to make sure you use the AI to the best of your ability, I want to walk you through the same process that people pay $35,000 or even $135,000 for and love it. All right. So when you donate 200 books, you'll also get the ACQ implementation virtual workshop. So I'll be personally leading you through the entire implementation process to find the play they'll help give you the highest return today, the one, which one you'll need next,
Starting point is 02:26:31 and how to best use the ACQAI to implement it. At the virtual workshop, you'll identify which constraint gives you the maximum return on effort using our most effective frameworks to help you use ACQAI to find and create leverage. Now, you'll pinpoint whether your bottom link is demand or supply, and then you'll install what I call quad promotional funnels that allow you to scale across both sides of the business.
Starting point is 02:26:52 You'll leave with a clear roadmap showing which playbook, to start with for maximum impact personalized by the ACQAI for your exact business. So here's a result. You'll get clear on what's holding you back and then know which playbooks to use to solve the issue and unlock what I call leverage growth and use ACQAI to maximize it. So if the playbooks are your map, think of the ACQAI as your vehicle and the workshop as your guide. An in-person version of this is $35,000 run by my team. I'm not involved.
Starting point is 02:27:25 It's just my team. And it's one day. The experience is this experience, this one right here, is virtual and it's led by me. So that's the difference. That's the trade. But here's just a few happy stories of our in-person experience that my team runs. So this is Joshua Thompson. I followed Alex's content for a long time.
Starting point is 02:27:40 Expectations were high. Needless to say, they absolutely delivered. Happy big construction. We've never been to event pack so much value in two days. Straight business worth every penny. Sarah, been to Vegas twice now, can say without hesitation. Help my business tremendously. Mike Lynch, one of the best high-level business events I've been to,
Starting point is 02:27:55 recommend for any business owner. Julie, nearly instant ROI every time we come. Noble Solid Service. If you've ever gotten value this video, let's be real we all have. Imagine that times a thousand being blasted you like a machine gun for two days straight. All right. So, like, there's a lot of these, and I could keep going. I could keep going.
Starting point is 02:28:13 There's many, many, many of these. And you get access to the ACQ Virtual Workshop for free when you support 200 entrepreneurs by donating books. All right. So when you donate $200, you're going to get the lead system, all four playbooks free. You can get the sales system, all four playbooks free. You get the delivery system to juice the hell out of LTV so you can get your customers worth more so that you can spend more money to scale, so that you can spend more money on talent because customers are worth more to you than they are to your competition. And you get in the profit implementation playbook, three playbooks that you can instantly use inside of your business to drive bottom line, which one of the biggest things you can do in a business that requires little operational effort. On top of that, you're getting the ACQAI train on 226 one-on-one consultations with me that I did extensive amounts of work with so that we could find as many business prototypes one-to-one with you. It's the best thing I could do is like, okay, well, how do I consult with the 226 most common businesses that exist, which then cover 80, 90%, 95%, 98% of businesses out there.
Starting point is 02:29:15 Again, that's not a promise. I'm just saying it's very likely that I'd not only work with one business like yours, but multiple. And the ACQ virtual implementation workshop So to help you guide you on how to use this tool, how to wield it Because this is a tool, right? We have to, I'll show you how we wield it internally Because our team uses this too, right? So I mean, this tool is my internal tool.
Starting point is 02:29:37 And you're like, why would you give away something this valuable? Because I'm trying to, I'm trying to say I'm trying to break the record, but we already did. All right? I'm trying to put the books in the hands of every entrepreneur in America, right? That's what I'm trying to do. You feel like, wow, that sounds absurd. That's why I'm doing this. And it's also why this is going to go away.
Starting point is 02:29:53 And it's all free when you donate 200 books to other entrepreneurs. You can go.acu.com. So if you want my competitive advantage to be yours for less than the cost of a burrito every day, that's $8.33 a day with a firm, you can go to go.acu.com right now. Now, I've seen many of you already donating books during this presentation, and it makes me incredibly grateful. So thank you guys, like genuinely. Thank you. But I also know that some of you guys still might have a question or two.
Starting point is 02:30:20 Before I bring up our five mystery headliners, which we won't because they actually won't yesterday, let me address some of the questions that I expect people to have. So first off, this is a significant commitment. So let me be direct about something. If you've gotten value for my free nuggets, free YouTube videos, free podcast, free scaling roadmap, free audiobooks, free keynotes, free newsletters, free newsletters, free events, please donate some books, which you can do here right now at go.acq.com. And if you haven't gotten value, then please don't. I really mean that. With that said, while you guys check out, I want to share something cool with you guys. Over the last year, I've been studying, something that I at least call risk-war decision-making frameworks of the wealthiest people in history.
Starting point is 02:31:11 People like Rockefeller, Paul Getty, Bezos, Musk, and what amazed me was a common theme. These guys had to make huge bets and go all in multiple times. And those moments are the inflection points in their lives and wealth. You can watch it when you look at their wealth graphs over time. And so, for example, Elon, age 27, exits his first business, zip to $22,000 in cash. Most people would retire here. Instead, he goes all in his next thing, a payments platform. Then, 31, exits PayPal, $175 million in cash.
Starting point is 02:31:43 Most people would for sure retire here, but instead goes all in again on rockets, cars, and solar. H-37, SpaceX almost runs out of money. He puts everything he has in and has his first successful launch on his fourth try. Wait, there's more. H-46, Tesla's one month away from running out of money. Risk is net worth to borrow money to float the company and turns to the corner with the Model S. 54. Now the richest man in the world.
Starting point is 02:32:07 With three of the most valuable companies ever in position for growth. And the others have the same wallet stories and understanding of risk and reward. Basel actually has two of my favorite quotes of all time on risk reward. One of them was the opener to my offers book. Outsides returns often come from betting against conventional wisdom, and conventional wisdom is usually right. Given a 10% chance of a hundred times payoff, you take that bet every time, but you're still going to be wrong nine times out of 10. We all know that if you swing for the fences, you're going to strike out a lot, but you're also going to hit some home runs. The difference between baseball and business, however, is that baseball has a truncated outcome distribution.
Starting point is 02:32:42 When you swing, no matter how well you connect with the ball, the most runs you can get is four. In business, every once in a while, when you step up to the plate, you can score a thousand, and runs. This long-tail distribution of returns is why it's important to be bold. Big winners pay for so many experiments. And the second is short and sweet, and because of that, it's easier to remember. So I think about this one a lot, which is just that humans tend to overestimate risk and underestimate opportunity, which led me to one large conclusion. History rewards us for being bold, because I know some of you guys are stuck trying to figure out your next move, scaling like crazy, trying to keep the wheels on the bus, and some of you guys are just trying
Starting point is 02:33:23 to stop the bleeding. And I've noticed this common theme for myself. Every sticking point I reach in business, there's usually some big bet I have to make to get to the next level. And so I like to remind myself of this when I don't feel courageous. And so each of these figures had moments where they had to make high stakes decisions not once, but multiple times and go all in again. And since decisions are the highest leverage actions we can take, I thought sharing some of the decision frameworks and bets that shape my career might be the highest value leverage that I can give you. Is that okay? I think they're cool. Okay, rock and roll. Ten decisions and frameworks that changed my life. Big decision number one, quitting my job to becoming entrepreneur. So I'm on the phone of the
Starting point is 02:34:10 close friend Victor. He was my first free client, by the way. That's his before and after. Pacing around my apartment for probably the 50th time, debating if I should quit my job and start a business or not. So, you know, I'm saying the normal thing. Like, what if this doesn't work? What if I run out of money? You know, I'm doing okay. Why I change anything? I've got a lot going on right now.
Starting point is 02:34:26 Things are super busy right now. And, you know, like a good friend, he listened and waited for me to list all my reasons. And then he said something I'll never forget. He said, dude, the only thing that's guaranteed is that if you risk nothing, you get nothing. It sounds like all your reasons not to do it are the reasons you should do it. And so we ended up both quitting our jobs after that conversation. And I ended up driving across the country to become an entrepreneur. And I can safely say that that big bet, that big investment was one of the best decisions I ever made.
Starting point is 02:34:54 And my friend Victor helped me, which led me to big decision number two, learning the gym business. So I find this gym expert on the internet and I drive across the country straight to his gym. So believe it or not, this is actually a picture that I sent him right outside when I got there. No idea what I'm doing. I just quit my job like a week ago. And I'm just like completely like free in the wilderness, like what is happening right now. I took a picture in front of some random guy on the internetist gym being like, I'm here. So after driving 36 hours, I really didn't know what to expect.
Starting point is 02:35:24 And so as soon as I sit down in his office, he offers me to join a gym owner's group for $10,000. So I freeze up. And I tell him, I'm not sure about the point of my business career to make an investment like this. But Sam says, have you made a decision like this before? I said, no. He's like, well, you only have to answer three questions. If you answer no to any of them, don't do it. deal? I said, okay. He said, will this get you closer further than your goals? Yes. Okay.
Starting point is 02:35:51 Does it increase your chances versus doing your own? I said, yes. Okay? Do you have access to money get started? Yes or no? Yes. He said, well, since you said yes to all three, it's a logical decision, so I don't think you'll regret it. And so I did it. I invested in me, and it ended up being one of the best investments I ever made. It was the first big domino that moved me in this direction to where I am today. And to be clear, that one group isn't why I'm here. But the decision to invest in learning skills is. It was the first big investment I made, and so I always framed these decisions directionally rather than absolutely. So instead of asking, will this thing scale save XYZ my business? And the answer is, it certainly won't. Only you can do that.
Starting point is 02:36:30 But instead I ask, does this get me closer or further from my goals? And for me, when the answer is yes, I move forward knowing I'll figure out the rest along the way, which you can do by going to the link at go.acq.com. And despite being terrified to spend that kind of money, I did. And that decision ended up being one of the largest factors to why I'm here today. So here's what happened next. I go to my first gym owners meeting. Remember, I don't own a gym here. And that led me to big decision number three. What kind of gym model should I start? So I like bodybuilding. I like powerlifting. I liked fitness stuff. And so I showed up to this meeting. I wasn't even sure I should be in a room like this. And my term of talk comes up. And so I say, I want to start 10,000 square foot gym.
Starting point is 02:37:11 The gym owners jumped on me and were like, never go above 5,000 square feet for training studio. I was like, oh, God, I noted. And then I mentioned specific equipment. And I said, this is what I want to get. And they said, you don't need that. You know, you can get most of this stuff for 10 cents on the dollar at auctions. I was like, oh, okay, got it. Wrote that down.
Starting point is 02:37:26 And then I was like, okay, I want to get retail space. So I'm thinking like five bucks a foot. And they said, oh, never go above $150. I was like, oh, got it. And so in 30 minutes, they saved me five years and probably $250,000. I couldn't even gotten a higher ROI if I tried. And that's when I realized just how steep the price of ignorance is. It's a tax we all pay in time or money.
Starting point is 02:37:44 And we pay with whatever we value least. Well, we pay the ignorance tax either way, the cost of not knowing. These decisions I made, to be clear, before I was ready. And I think of those decisions now, like a rocket ship. Like a small directional change in the beginning can create huge changes down the line, good or bad. So sometimes starting before you're ready is exactly when you benefit for the most. It's also why I secured financing through a firm, which works out to $249 a month for anyone who qualifies and wants to donate. You just go to go.acu.com, all right?
Starting point is 02:38:15 Just remember to check out as a guest to use the financing. And to be clear, don't be dumb. I just tried to make it so anyone who's motivated can donate it and get it. Just hit the link at the bottom and you can walk through the steps. So anyways, the decisions that Sam and that group helped me make set me on this better path, which then led me to decision number four, starting my first gym with my partner who never was. So Sam connects with another gym owner in the area and says, we should partner up, start a bigger gym together. So two weeks before the gym opens, my 2B partner says, hey, I think we should go to this workshop.
Starting point is 02:38:45 It's three grand, but they promise if you don't make 10 grand by the end of the workshop, you can get your money back. $3,000 was still a ton for me at the time, but it sounded like stuff I needed to learn, so I paid and I went with him to Vegas. Spoiler, I did not make $10,000. I didn't even make $1 from the workshop. But I did learn a little skill called Facebook ads in 2012. And so believe it or not, I actually just got this picture this year. So a friend of mine that I've known for years, obviously. Now, he looked through his phone memory and he took this picture of me at the workshop.
Starting point is 02:39:15 This is me at the ARIA in Vegas actually learning this. I thought this really cool. Like, I have a picture of the exact moment. And so I'll fast forward this. So my 2B partner didn't make $10,000 either. And he actually got upset and asked for a refund. But I didn't because I saw how I could use this to get people in a gym. And so the night before we had to sign the lease, my 2B partner, who never was, backed out.
Starting point is 02:39:40 And so I had to come up with his half and my half, which is why I didn't have enough for two rents and slept on the floor. For those you know my story. But learning to run ads in exchange for $3,000 investment? Yeah, you could say it worked out for me long term. So the bottom line is this. For the right person, ROIing should be the least of their concerns. Because to winners, learning skills is always worth it. And winners only become winners by taking action before they are.
Starting point is 02:40:09 And that's how they win. But if you just need to take a bet on yourself, then do it. You're the only asset you can never lose, and so investing in you is the best long-term move you can make with this or anything. And I made it easy for you at go.acu.com. But that takes me to big decision number five. Find a way or make-away. So I open up my gym.
Starting point is 02:40:29 I get chairs in a table from a dealership down the street. So there's actually a car dealership, and they put this out on their front lawn. And I, as I opened my gym because I have no money, I only bought gym equipment. And then people are coming in being like, hey, Can I sign up? And I didn't have a printer. I didn't have tables. I didn't have chairs. So like, I think the first people I walked around and then realized this. I was like, oh my God, I need this, but these things cost money.
Starting point is 02:40:48 So anyways, they gave them to me for free. And I think I gave them like a month of membership or something. Anyways, so I run my ads and I sign up 22 members. And I actually remember texting this picture to my dad, which is, you know, it's crazy. You know, probably the first five years of gym launch after this picture. I used to choke up every time I saw this picture. I have now habituated. But like I remember killing myself to get 22 members. And I was super proud of it. That's why I splayed it all out to, you know, show it off. And so anyways, one of those members changed my perspective.
Starting point is 02:41:21 Her name was Jamie. And so single mom, four kids, one job, comes in, says she wants to lose weight. I told her the price, she said she couldn't afford it. And so then I just paused as a good salesperson should. So then she finally said, I'm going to do it anyways. I'll figure it out. And so she became a huge success story for me. And so much later I asked her, I was like, hey, what'd you end up doing to pay for this?
Starting point is 02:41:42 And I asked so I could also tell other people, you know, who were saying they were struggling with, you know, financially or weren't sure. She said, I just drove Uber one day a week when the kids were out their debts. I was just resourceful. It was so interesting to me because she taught me the difference between resources and resourcefulness. Everyone thinks you need the first when you really need the second. Whenever we have something tough that comes up, what do we do? We become resourceful. And so the thing is, is that we only tend to be resourceful to the things
Starting point is 02:42:05 that come onto us rather than things we want. It's one of the interesting things about humans, right, especially business owners. Like, if you had a big tax bill tomorrow, what would you do? You figure it out, right? If you have to pay payroll, what do you do? You figure it out. If you have to pay rent, what do you do? You figure it out.
Starting point is 02:42:19 And so what's interesting is that when it's the government or when it's a landlord or when it's your employees, you always are resourceful. But when it comes to yourself, you stop big. And that resourcefulness is the thing that you need to get to the next level. Learning that skill, which is a skill, it is a behavior set. to be able to use it constantly, not always when you're just in need from external threats. And so as a single mom, you can imagine she could have easily said she didn't have the money, but it just came down to priorities.
Starting point is 02:42:49 She just decided this was more important than the least important thing that she was doing and spending money on. And then she made the trade. And I think about this a lot because I'm like, if I want something, whatever it is, I want to make an investment, I want to go somewhere, I want to buy something, whatever it is, right? I think to myself, of all the things that I do, and of all the things that I spend money on, is this thing more important to me than the least important thing that I spend time or money on? If the answer is yes, I trade up. And I continue to make that trade.
Starting point is 02:43:15 And if you keep making that trade, life gets better. And so, in addition to that, if I think my situation is hard on a bad day, I think about Jamie and I'm reminding that there's always somebody who's had it worse and done better. And I found one of her first progress pictures, and she actually ended up losing close to 100 pounds. It's not this picture, but I just thought it was kind of cool. I found this from 13 years ago. This is actually Jamie. Kind of cool. And she did it by focusing on her resourcefulness, not her resources. And the best way to increase resourcefulness is to learn new skills. It is a behavior set. And so that's why it's stilled all the practices in the playbooks and checklist. You can just follow them, right? Each playbook you can get through in one sitting.
Starting point is 02:43:53 Like key point here, you can get through these in one sitting. It took me time that you don't have to pay to figure out the hundred ways to do these wrong. With these playbooks, you can just start with what works. You stop wasting time on what does it by donating 200 books at the link below at go.acq.com. So that'll lead me to big decision number six, learning high ticket sales and high ticket services. So fast for it. My gym's growing, but not fast enough. So I reached back out to the guy who ran that workshop. He liked 10 gyms at the time and I asked him, hey, you know, can you help me grow up? My gym's faster. He said, sure. And then he told me the largest price I'd ever heard. And of course, my initial reaction is, I'm not sure, right? He says, I'm not here to convince you to spend money you
Starting point is 02:44:30 don't have. My goal is to help you save time you haven't spent. You're going to have to figure this out to get to where you want to go. So you're going to buy the lessons either way. And everything you're telling me is that your business isn't growing fast enough. So you're already paying for this with time. So the question is, is that how you will keep paying? Is that how you still want to pay? Because you can pay with time or money, but only one of them you can get back. Which is why I made this to save you time and money. So if you're ready to avoid the ignorance tax, the only kind of legal you can avoid, by the way. You can go.acq.com and you can get all the stuff that's pictured below. So I end up making the investment and this guy was in Australia. So I did it and I flew across
Starting point is 02:45:11 the world and I learned about semi-privents and how to sell higher ticket services. And these pictures, by the way, when I got there, he was like busy working. And so he just had his secretary basically take me around town for the day. I have 57 images of me in front of just like all these random landmarks inside of Melbourne, just me. And like in my 20s, just like, I don't know, I'm just flexing around because I'm here to learn about this stuff. But I did end up learning it, and you could say that it absolutely changed my life. But it was a huge bet at the time, which led me to big decision number seven, going all in on the skills needed for gym lunch. So I only knew how to run ads locally. I needed to learn how to run them globally. And I reached out
Starting point is 02:45:51 to a bunch of agencies, but I couldn't afford their services. And so finally get on the phone with one guy and I ask him if he'll just tutor me. He says no. But I was desperate, so I asked, what would it take? Which, by the way, way better question to ask yourself and others if you truly want something. Anyways, he says more than I was prepared for, so I hesitate. So anyways, he says, think about it like this. Over the next 12 months, you're going to spend this money either way. That money's already gone. So it's not about spending it. It's about where it goes. So are you going to keep spending it on stuff that doesn't move the needle? That's a flop. leads to you waste, sales you don't close, people who churn out because you don't have to fix it,
Starting point is 02:46:27 hires that don't deliver, you're not having a brand, even though you keep trying, or you're going to exchange it for something that builds your business. Because money only has value when it's exchange for something better. And what's a better trade than the skills you need to build the business you want? And so I did it. It became the best student I possibly could and learned what I needed to advertise B2B and start launching gyms, which ended up being one of the best investments I ever made. And my hope is a variety of the same opportunity for you and 200 other entrepreneurs,
Starting point is 02:46:57 which you can support by donating books at the link below. Again, your life will be different from mine? All right, so will your results? I share these to explain how I made the decisions that changed my life, not to guarantee any outcome for yours. Big decision number eight. My next big bet on skills. So fast forward, gym launch works, but we've plateaued.
Starting point is 02:47:14 For three years, I'm stuck at $30-ish million a year. And I get on this podcast that I talk about a company that I'm a huge fan of. The host, after the podcast says the founders of personal friends. and he can make an intro. So I asked him to, and he did. And at the time, the founder said his company was doing a billion dollars a year in sales. This guy was the richest person I'd ever spoken to at the time. So we talked for a while and I asked him what he thinks that I should do to get unstuck. So he tells me this. He says, well, sounds like you need a different way to advertise. And so I counter with, well, I've tried some stuff in the past and didn't work out. I'm not
Starting point is 02:47:45 sure if that'll work. Let me just see if my current initiatives are worked out. I've got some, you know, I've got some coals in the fire. And this guy does not need to help me. But he drops this bomb on me. He says, if you've done something in the past and it didn't work, the only thing worse than making one bad investment is letting a bad investment prevent you from making a good one. And if you do, you let the bad investment burn you twice. And then he follows up. He says, listen, imagine you could go back in time and talk to your younger self, opening your first gym. He said, yeah, okay. He said, would you have things to tell him about what to do differently? I said, yeah, of course. He said, right, but now imagine younger you, doesn't listen and says,
Starting point is 02:48:24 I'm super busy right now. I've got a lot of coals in the fire. I'll get to that later. He says, you get it? That's what I'm trying to do for you right now. You're only hesitant because you can quantify what you have to lose, but not what you stand to gain. And that's why making big bets is so hard and why so few people make them. So I made the investment of time and money into content. I listened to his advice. And it's one of the best investments I ever made despite being unsure of it at the time. And so if you're feeling any of those same hesitations, that might be your business telling you exactly what it needs.
Starting point is 02:48:58 It isn't about the timing being perfect. It's about solving what's making the timing feel imperfect. And so if that sounds logical, go donate some books. If it doesn't, it's cool too. Which led me to big decision number nine. So there are moments in your life where everything branches, right? You can probably think of some now. If I hadn't gone to that coffee shop or sign up for that class, you know, this
Starting point is 02:49:19 great thing wouldn't have happened. So for me, one happened eight and a half years ago when I was swiping on my phone during lunch. So I saw a fit Persian chick and I figured, why not? So I swipe right. But I think about this a lot because like, what if I hadn't swiped the other way? Like, I wouldn't have met her. And I started to think about what my life would have been like without Layla. Like, and I think about this because without her, like, I wouldn't be where I am today. And the thing is that there's a version of you, six months or six years from now, looking back on this moment, wondering, what if I hadn't taken that step, right? What if I hadn't gotten the tools I needed, that piece that then fixed the business, that thing that fixed turn,
Starting point is 02:49:52 that thing that fixed our sales, that thing that fixed our show rates, the thing that fixed our ads, the thing that fixed our content, the thing that got our brand actually spinning. What if I hadn't had that piece that's been pivotal to us getting the next level? What if I hadn't done that? Which is why it's important to take the leap and be bold. So if you feel like taking the leave and being bold, you can go donate books, help you under the entrepreneurs, and you get everything you see in front of me. You go to go.acu.com, which then brings me to one of the biggest leaps that we made together. Decision number 10, buying this building. So we weren't sure if it made sense for us to get a building, definitely not this big. And we were considering the decision, we came down to this
Starting point is 02:50:30 framework. When we're old, will this matter? When we're 85 and looking back on today, if we do this, is it going to change the outcome? Well, if it doesn't work out and we're 85, we're looking back, is it really going to change anything if we bought the building or not? Probably not. But if it does work out could change everything. Because the downside is limited. We could sell this building. Not a huge deal. You could sell these books. That's the downside. You can just sell the books. Not a huge deal. But the upside is unlimited. We could turn this into a campus for talent, culture, team, clients, and build the life we want, which is a framework that we use a lot when we're thinking about bets. What if it goes wrong? And what if it works. And no matter what, we figured we'd do what we always do. If something bad
Starting point is 02:51:13 happens, we just figure it out. We're resourceful. And so we let the inventing. And so we let the Maybe something that motivated us rather than made us hesitant. So that like that stomach-e feeling, like right before you're about to click a button, right before you're about to make a move, like that little feeling, I have trained myself to know and identify that feeling as a good feeling rather than a bad feeling. Instead of it being anxiety, it's excitement. It's something about me about to make a decision, me stepping into a new identity, me stepping into a behavior set that is formed to me,
Starting point is 02:51:43 but might be the behavior set that I need to step into to get to where I want to go. because buying this building and our annex now, the second building on our campus, have been some of the best investments we ever made, despite being unsure, turned out better than expected. And so if you have questions about your business, that's why I made ACQAI. That's why I spent two years with 226 businesses one-on-one doing so many days of work that did not scale, was to create something that could so it could help. And why we have a whole day dedicated to make sure they have exactly what you need at the virtual invitation workshop that people pay $35,000 plus for in person for my team, and I will be leading
Starting point is 02:52:21 you through the whole day virtually. And that's so that you can use these tools to your advantage. So there's the 10 decisions and frames that helped me make some of the biggest bets and investments in my life that paid off. Was that helpful for you guys? Because I know some of you guys are stuck trying to figure out your next move, scaling like crazy, trying to keep the wheels on the bus, and some of you guys are trying to stop the bleeding. And going, all in, taking the leap, may be the best thing you do. At least it has been for Rockefeller, Paul Getty, Bezos, Musk, and it certainly has been for me. To be clear, I'm not saying what happened for me will happen for you. You can't make the same decisions as me. Your life is unique.
Starting point is 02:53:09 So is yours and your results will vary, right? And to requote Bezos, humans tend to overestimate risk and underestimate opportunity. This long-tailed distribution returns, it's why it's important to be bold. Big winners pay for so many experience. We are rewarded for being bold. That said, for those of you who are motivated to be bold and take action now, I've got one more surprise free gift for you for helping me help 200 entrepreneurs. But it disappears the moment this live stream ends. The $100 million launch blueprint. Available now only on this live stream. So this is different from yesterday, by the way. Most business owners are terrible. At launch, They post once on social media and send a single email.
Starting point is 02:53:56 Nobody cares. And they wonder why. Then they watch competitors with inferior products destroy them simply because they know how to create demand. I spent the last 14 years mastering the art of launches. From flying city to city, launching gyms, living out of extended states when I was dead broke. To launching supplements that did $74 million in sales with almost $400,000 orders.
Starting point is 02:54:18 To launching software, they hit 15 million users. to launching books that shattered records both topping the all of Amazon lists. Launching is how I built what I have. This launch that you're watching right now, I invested $4 million in ads alone to execute. There you go. There are the receipts.
Starting point is 02:54:38 And it just broke a world record. One that literally nine out of ten of the people who had this record beforehand were literally world leaders. Like, I can't emphasize this. Like if you learn these skills, you can change your life. And I'm not saying you have to do it with this. This is just a way that I can hopefully incentivize the business owners to donate other books to other entrepreneurs because I had to come up with something.
Starting point is 02:55:09 And so every email, every ad, every piece of content was strategically designed to create maximum engagement, maximum impact. And so here's everything I spent 14 years learning, two years assembling, this whole plan, and millions to create for this record-breaking launch. So here's what's inside. You'll get the email and SMS sequences that drove hundreds of thousands of registrations. I think as of yesterday morning is 580,000 registrations. You'll get the video sales letters, five different VSL scripts that convert a cold traffic. You'll get paid ads, 1,000 plus ads that profitably scaled this launch.
Starting point is 02:55:41 This complete webinar, which I think is 1,700 slides, transcript and production notes. And the launch timeline, day-by-day blueprint for recreating this exact launch. Launch memos are internal documents. I think this is one of the most valuable things we have, because your ability to make high-quality decisions with high stakes is going to be the thing that allocates the resources you have against the highest leverage opportunities that exist. And if you do that, you will move forward faster
Starting point is 02:56:09 than other people who have the same resources as you. This is how two people can start with nothing, and one can achieve something. It's because of leverage. How do you get leverage when you have nothing? Skills. And so the launch memos explain our internal documents, they explain the strategy and thinking behind the launch
Starting point is 02:56:23 and the two book bundles. The 200 and the 800. The 800's for anybody who's a Superballer. It's on the thank you page. I don't spend too much time talking about it because it's only for Super Bowlers. You know who you are. All right. Everyone else, it explains all of that.
Starting point is 02:56:36 Now, this launch blueprint, let me explain why I think this is so, so wildly misunderstood by most business owners. From launching a lemonade stand to launching the iPhone, every business of every size needs to launch stuff. You need to make your offers available. This is something that took me way too long to learn. in the beginning of my career. From launching new products to new locations, to new services, to new features, to new events. The difference in businesses that explode
Starting point is 02:57:04 and businesses that die is their ability to channel demand into buying behavior. These assets work. The same psychology works, whether you're launching to 100 people or 100,000 people. You're getting the exact multi-million dollar assets
Starting point is 02:57:15 that just shattered a world record. Like, no one else, literally no one else can say that. But only if you donate while this live stream is on. The moment the live stream ends, it will no longer be available. And so this is your final chance to get the launch blueprint worth more to me than just about anything. And so if you want to master a core skill that built my material wealth and get everything we use to break records, go.com, right now before it's gone.
Starting point is 02:57:44 And so special note, the live only bonus launch collateral, this stuff, is digital, unlike all of these playbooks. And the main reason is because we're still doing the launch. All right, so we couldn't print it ahead of time. Now, this offer won't be for sale after the launch. So if you want it, you need to check out at the link below right now at go. Atacu.com. And this implementation mega system is first come first serve. So when you help me on this mission, my hope is that I not only help you achieve yours,
Starting point is 02:58:11 but that we together can help 200 other entrepreneurs, save their businesses, save the world. So that's why I'm trying so hard and spent so many countless hours doing the absolute sheer volume of work, the unscalable, over two years, to make. all of this for you. This is an absolutely mind-like melting amount of work to do this, to actually create something that would really help. And so let me tell you everything you're getting when you support 200 other entrepreneurs at go.ac2.com. So when you donate 200 bucks, you're getting 200 bucks right off the bat. You're getting 200 bucks. That's real value. You could do a lot of things to that. All right. On top of that, you're getting the lead system, which
Starting point is 02:58:48 includes GoToadad ads, hooks, branding, and the marketing machine so that you can really scale your content, really scale your ads. This machine gives you fresh, content to make every single week without you creating content, it creates it for you. That's the first four playbooks of the lead system free. Next, you get the sales implementation system, which includes lead nurture, so you can get them to schedule, get them to show. Once they show, you have the closing playbook to help you actually close the deal. And if they're taking too long, that's what the proof checklist is for.
Starting point is 02:59:14 So you can streamline the process and then diagnose your entire funnel or sales motion to figure out where the holes are, where you need to insert proof. Like, this thing's awesome. You get all three of those for free. when you donate 200 books. On top of that, in the delivery system, you get the lifetime value and retention, so you stop losing customers on the back end
Starting point is 02:59:30 and you make them worth more to you than anybody else. Free. On top of that, you get the profit system, which includes fast cash pricing and the price raise letter playbook. Fast cash are these instant plays. You can just literally just, they're already pre-made. You just fill in the blank and send them. You can put them on a cadence.
Starting point is 02:59:46 They are things that drop disproportionately to the bottom line because every business has existing customers, or at least a business that has customers, has a list that you can hit. And using this is one of the fastest ways you can generate cash in a business. I'm not saying that's going to happen for you. I'm saying that's how it works.
Starting point is 03:00:00 Same thing with pricing and price raise letter. You can literally send them and immediately see changes in the business. They're the lowest operational drag things you can do. That's all 12 playbooks you get for free. On top of that, you get ACQAI trained on all of those playbooks, 226 plus consultations, the unwritten notes for all three of my books,
Starting point is 03:00:17 the unwritten notes for all of the playbooks on top of that to train on business's, probably identical to yours, both bigger, smaller, and the same size, so you know exactly what to do next. And you can ask specific questions to get specific answers. And to make sure that you know how to wield this tool with skill, we have the virtual implementation workshop that will be leading you through that people pay $35,000 plus for that I will be leading virtually. And you can invite friends by friends that mean your employees to come to. All right. And while the live stream is on, the launch blueprint, which contains the collateral for this launch that broke,
Starting point is 03:00:52 the Guinness World Record for the fastest selling nonfiction of all time. Like literally no one else could say that. And this took two years to put together and plan. And you'll get the internal memos from months and months and months ago of putting each of the pieces in place. And I promise you, the little breakdowns that you're going to see on X and LinkedIn, they do not know what they're talking about. That will show you why this worked. And how you can model it to launch whatever it is that you want to launch.
Starting point is 03:01:18 New locations, new services, new businesses, new products, new events, you want you can launch using this framework. And if you qualify through a firm, you can donate books to get everything in your hands for as little as $249 a month, interest free. And if you aren't seeing a firm, just hit the top right, check out as guest. It's also at the bottom of the page. You'll also see it right above the thing. You hit the button after you've made sure that you put in your address.
Starting point is 03:01:43 It'll pop out. If you have any issues checking out, hired and trained 300 plus phone reps to help you. So you'll see their number on any failed checkout. Just call them and they'll help. So let's do best case, worst case scenario. I think I've covered best case scenario, but big picture, you change your life forever, your business skills fast as you thought possible. Save the world.
Starting point is 03:02:00 All right, that one's pretty clear. But let's talk about worst case scenario. So right off the bat, you get 100% dollar for dollar tax write off as a business. Number one. Number two, instead of giving us away, you could just literally resell all 200 yourself and then just keep the bonuses if you wanted to. And to give you context on this, we sell lots of books like before this launch too. So before this launch even started, sold 1.3 million copies of the book.
Starting point is 03:02:25 So we sell thousands every day. So if you wanted to, there is demand for these. These retain their value. So you are getting 200 books on top of this and everything else is just free. You can also use these books as lead magnets. I've already seen so many people like getting people to join groups, getting people to hop on calls, getting people to show up. They just use these as lead magnets to get people to take actions, to get prospects to turn into customers. Or as gifts to new customers.
Starting point is 03:02:47 Or as a bonus for joining a community or coming to an event. Or a great one, leaving a testimonial review. or as an onboarding gift for new employees. This is actually a big surprising. One of our largest use cases of bulk buying for books is actually companies that hire, they basically train all their employees using the $100 million series.
Starting point is 03:03:03 So it was one that I didn't expect, but pretty awesome. And all of those use cases, all of that worst case scenario, is before you even use a single tactic from all for the lead system, the sales system, the delivery system, the profit system. That's before asking the ACQ AI,
Starting point is 03:03:16 even a single question. That's before the value multiplication that you're going to get and the skills you're going to learn at the ACQ workshop. And that's before deploying even a single artifact from the launch blueprint. I feel like it's a pretty amazing worst case scenario.
Starting point is 03:03:31 100% tax deduction for the business. Sell the books to recoup some or all the costs. Give us a gift to new customers, used as a lead magnet, give us a gift to join a community like school, use them as an onboarding training or a new employee gift, gift bonus given at your next event or meetup. Plus, you just feel good about helping 199
Starting point is 03:03:47 other entrepreneurs grow their businesses. Just a quick reminder. But for those of you who just want to do good, but don't want to take the time to give them away, we will gladly handle the distribution of books. It was the number one request from last year from people who did, who ordered more for distribution. All right.
Starting point is 03:04:02 But if you want some of them, just use the code you get in your email to get free books. Whatever you don't want, we'll donate the rest. All right, and the codes are good for a year. So use whatever you want. Everything you don't will donate. So here's what happens next. Go to link to the bottom of the screen.
Starting point is 03:04:16 Go.com. ACQ.com, hit this button, check out. If you have any issue checking out, call the number that pops up. And for the larger businesses, which is about 15% of you here, I took a couple screenshots from inside the community for the largest business owners who already donated more books, which is awesome. But for the larger ballers that are here, I do have a special thing for you guys on the thank you page. You guys already know who you are. And it's just a one-time thing that I'm doing only for this launch. It's the number of requests I've had over the last four years and it's something that I'm only doing for six months just because I really want to hit
Starting point is 03:04:48 this goal. All right. And so there's a short video on the next page showing how you can get access to me for six months, meet each other, and some other cool stuff if you choose to donate even more books. All right. So it's a one-time thing I'm only doing for this launch. There's more details inside. All right. And I did it this way mostly to create a barrier. It's only somebody you could spend that without needing a sales call or convincing would be in. Right now, I think there's only like 400-ish people in the group. It's not very, like, that's not very hard to manage. So, Like, it's a screaming, a smoking deal right now. And you can upgrade your order with a click at checkout.
Starting point is 03:05:20 All right. But you got to donate 200 books first to get that one. All right. So that's the deal. So do that first. But the launch bonus disappears the moment the live stream ends. So if you want that, go to go. com.
Starting point is 03:05:31 And so here's what you're getting. Zah. All right. Now, perhaps I will have my lovely assistant. And I will remind you, as long as this live stream is on, you can get this. but the moment the life's your mens, the launch blueprint disappears. $100 million men, you please assemble our get-up, our Hermosie hotline.
Starting point is 03:05:56 You're not green. Here I am. We have somebody from Guinness. It's coming out. All right. Share some news. Yes. Hello.
Starting point is 03:06:07 Hello. Hi. Hi. Hi. How are you today? Good. How are you? Good.
Starting point is 03:06:10 Hi, everyone. My name is Tina and I'm so honored to give you, share a great, great news today. That's Alex Hummers. You break a new Guinness World Records title. And the title is the fastest selling non-fiction book. And your final result is $2,917,000, $4,400,000. 443 copies sold within 24 hours. That is a new Guinness World Records title.
Starting point is 03:06:49 Congratulations, Alex. You are officially amazing. I appreciate it. Thank you so much. Would you like to make a shirt? Yeah, yeah, sure, sure, sure, sure. Yeah, here we go. Yes.
Starting point is 03:07:03 We'll go on both sides. We'll go on both sides. There we go. Here we go. We'll do it like this. Greenman, we got it? We got it? Thank you so much.
Starting point is 03:07:16 Thank you. Thank you. Oh, thank you so much. It's so amazing. Oh, cheers. I just want to remind that for nonfiction, we just have to get to three million copies in 48 hours to beat HP number four. Is that really what it is? Goblet of Fire.
Starting point is 03:07:30 It's 48 hours? They did in 48. So we have 48 hours. Oh, that's sick. So I think we've got, I think we give it 60 minutes and we're going to beat Harry Potter Goblet of Fire. Well, let's rock and roll then. All right. Green mat.
Starting point is 03:07:44 Assemble the table? Yeah. Assembly, like, release the Cracken. All right, guys. So we're going to do a little Hormozie hotline because, honestly, it was like, you guys liked it. And it's, like, one of the few things that I really enjoy. Hang out, Lela. Yes.
Starting point is 03:08:03 Thank you, sirs. All right. Thank you. Okay. This is fun. You want some paper? Do I want some paper? Should we get paper?
Starting point is 03:08:11 Yeah, we get some paper. Let's get some paper gone. All right. You guys are awesome, by the way. I appreciate you. I didn't do like I didn't say this yesterday I did say this yesterday but some of you guys who weren't there I'll just tell you guys right now
Starting point is 03:08:25 a little bit more I read you a little bit of that letter but I'll tell you some more behind that so when I was looking at you know launching this book I looked at what the records for nonfiction were and what was crazy is that like nine out of the top ten it might have be ten out of the top ten were all politicians and I was like we are the ones who spend, we're the ones who get taxed. We're the ones who fund all of the media that funds all
Starting point is 03:08:51 these politicians. And I was like, and they're the ones who have all the records for non-fiction. I was like, that feels bad. And I thought one of us should own that, right, as an entrepreneur. Like, one of the entrepreneurs should own that. And so, you know, that was one of the, one of the big catalysts for organizing this whole thing and doing multiple years of work to put this together. So without further ado, Ramosi Hotline. Promosie Hotline is now open for business. All right, and we will put the phone facing down so we do not show your phone numbers.
Starting point is 03:09:24 All right, we've got Corey Reed, his business is Altair Capital Group. It's lending. Okay. Revenue is $3 million. Profit is $1.9 million. We're going to give Corey a call. All right. Corey, let's rock and roll.
Starting point is 03:09:44 Hey, Corey. What's up, man? Hey, what's going on? What's revenue? What's the problem? How can we help? So, I would you say revenue was? Three million.
Starting point is 03:09:58 Three million? Okay. Yeah. So problem is in our business, sometimes or actually a lot of the time, there might not be anything that we could sell them necessarily today. We work in private lending for investment property. And so these people oftentimes, they are highly qualified. They're doing deals. They've done deals.
Starting point is 03:10:24 Maybe they just don't have a property that they need financing for, like, when that initial call happens. And so it makes that initial, like, framework of that call difficult for us. And then it turns business into, like, a highly nurture-driven business in terms of staying relevant to that at the right time. But my question is, like, specifically, like, kind of, like, developing that closing framework, like, at least to be able to have, like, a solid framework. that initial call so that we can have the best chance, you know, moving forward in case there's not something that we can, you know, deliver on for them from that initial call. So I think big picture you need a reason why to move forward today to create some sort of activation point within the relationship, right?
Starting point is 03:11:10 Exactly. Right. So I'll tell you something. So I'm actually a member of a platform that does M&A for like $1 million to $100 million checks. And one of the things that that platform that worked, I mean, pretty good for me, was it's just 10 grand a year. And they basically just pre-qualified and vet all my stuff so that they can fund me way faster. And so by doing that, they could basically transition me from being a prospect to a customer. And then whenever I reach out, they are the first people I'm thinking about because I already have like basically a $10,000 a year subscription. Right. So the question is, what other things would someone be willing to subscribe to
Starting point is 03:11:48 that would add value to them? Now, obviously for them, it's going to be the likelihood of getting completed, the speed of the lending. And so it's like, can we do more prediligence? Can we do, like, how much of this can we take up so that we can provide more value to them? Because fundamentally, if you think about value from the value equation, right, you've got how can I make it risk-free, how can make it fast, how can make it easy. So those are your vectors for value creation. And so we want to do that as the core elements of the offer that we get them to say yes to today if we're trying to transact in some way to activate them. Now, maybe activation for you guys might be like, you might find out it's just meeting them in person.
Starting point is 03:12:24 Right? So like if it's a cash flow issue, then we'd want to have some sort of transaction. If it's not a cash flow thing and you just need to have some sort of higher investment, for some of these guys just meeting them in person might be more meaningful than than paying $10,000, right? They're actually taking the time. And doing in that call is essentially like gathering data, asking questions and then delivering information about us and then effectively from there trying to kind of stay top of mind and in outside communications so that when they have an investment property that they are looking to acquire, you know, we can then like step in and be the financing arm for them on that.
Starting point is 03:13:03 But it just it just can become difficult, I guess, especially if we're not saying or doing the right things in that sort of thing. So are you opposed to doing the model where you essentially have people pay to get prequalified and already have done diligence on their company? it's unconventional in the sense that like uh well conventional is that you're having the problems that you're having right now right no no i i i don't mean like if your strategy is un-dimensional i just mean like in terms of our like lending process in the sense that uh i guess like in a conventional loan scenario like where if you were going to buy like a personal house you can pre-qualify sure financially credit worthy sure and then right and you have the is deal by deal yeah i got it yeah for us it's very much
Starting point is 03:14:01 asset base. So as much as we would want to be able to pre-qualify, like, the person individually, if they come to us with a deal that's not financiable, then, you know, we're kind of stuck in the month there. Is there any way that you could give them essentially, like, an estimate on their pre-qualification based on the kind of asset they're going to bring to you? Yeah, absolutely. I mean, we get very, like, granular in terms of, like, the types of assets that we're willing to finance and, you know, all of the specifics with regard to that. Yeah, we can definitely get pretty granular on that. I mean, I would do that.
Starting point is 03:14:37 Well, part of the things that I'll say this, man, is that like, it may be a feature not a bug, which sometimes happens within businesses, right? Like, trying to like, so I'll say this. And this goes for anyone, there's a lot of times where you spend inordinate amounts of mental effort trying to solve a problem that is unsolvable.
Starting point is 03:14:53 Like, so I'll give you an example. So if I were to, if I were to cater to, you know, people who want to start a business, and I had a subscription software, right? I should expect that I'm never going to get to 100% retention. Why? It's structural. It's a feature, not a bug, because there's just so many people who are, you know, entrepreneurs or people are interested in business, but, you know, don't have the
Starting point is 03:15:16 commitment, don't have the consistency, haven't really gotten going yet, that it would be ridiculous. Like, that's about them, not about the product, right? And so Shopify doesn't beat itself up because they only keep 60% of customers every year. They just know that a certain percent will eventually succeed, and that's where, they actually make their money, right? And so to the same degree, there are structural things within the business that you're in, which is that you have to
Starting point is 03:15:34 base your, you have to base your lending on the underlying asset, right? And so, if I'm thinking, like, I'll say this. I think the original question that you started the conversation with might have been the wrong question for you to actually scale. Because it's unlikely that that's even the limitation of the business. Because fundamentally right now, we need to get more people in front of you. And then is the truth, like, do you have cash flow issues
Starting point is 03:15:58 right now? Are you, like, struggling to pay bills? No, not at all. Okay. So then there's basically, there's no advantage to you convert, increasing the cash conversion cycle right now. It doesn't matter. So what really needs to happen, which is completely outside of the original question frame, is how do we increase the promotional activities that get people to find out about who you are, so you can do more deals? And is there some sort of retention mechanism, which I would cover in the delivery systems that we talk about in LTV, of how can we can
Starting point is 03:16:26 put this in on a consistent basis to reactivate and re-engage people on a more on a cadence. Right. Because that's where the two levers are going to be in the business that are also going to allow to scale, more so than this what I would just consider an inconvenience or fact of life for the business. Right, right. I mean, it's kind of the same with like, you know, we talked yesterday about when Alex, you know, quote, interviewed me for the money model for acquisition.com. It's like, I'm not going to say, like, you know what, I really wish that I didn't have to spend
Starting point is 03:16:57 so much time and effort to get someone and want to be a portfolio company. It's like, okay, actually, how can we just get paid more for that time and effort and how can you make it easier? I think it's the same with this situation, which is you're not trying to get rid of it. You're just trying to make it more ROI positive for you. But like what Alex said, which is like, but is that the constraint of the business?
Starting point is 03:17:13 And if it's not, then it's like, would you get a higher return just getting more customers? Yeah. Right, right. Yeah, I guess I was just viewing it from like a, like, a KPI standpoint. It, like, seemed like it would be like on the lower end in terms of our ability to just like convert these leads into paying customers. And so I guess that was the only reason why I was trying to address it was that I felt like it was a bottleneck in that sense, but maybe it's not.
Starting point is 03:17:38 No, I don't think so, man. Well, maybe that was the most value I can do is just reallocate your resources, the thing that's going to get to the highest return. This isn't the thing that's going to get the highest return. Yeah, it's also like we've talked to a lot of businesses in lending. Like this is fairly, like this is just what it is. It's normal. That's not the thing you need though.
Starting point is 03:17:53 You need more deal flow. Right, right, of course, yeah. Hurd? All right, I appreciate you, man. Yeah, thank you, guys. Appreciate you. You bet. Donate some books.
Starting point is 03:18:03 I trust me, I am. Oh, thank you, man. I appreciate that. And thank you on behalf of the other 200 entrepreneurs that are getting those books. So thank you. Okay, we're rock and roll, man. Thank you so much.
Starting point is 03:18:15 Thank you. Appreciate you guys. Appreciate you. Appreciate you. All right. We've got Timothy Shucker. All right. Businesses Advanced Agent Marketing Agency.
Starting point is 03:18:26 All right. Revenue, 4.8 million. Profit 25% profit margin. So 4.8 top line. 25% margins marketing agency. All right. All right, Timmy. Oops. Oh shit. What happened?
Starting point is 03:18:42 There we go. Hey, Tim. Can you hear us? What's up? All right. So 4.8, top line, 1.2 million bottom line. What's the issue? Where do you want to go? What's the problem? Yeah, so the short term goal is getting to a million a month. Okay. So we're pressing the foot on the gas in terms of scale.
Starting point is 03:19:08 Okay. We're at a similar revenue level. I was watching the stream yesterday. You talked about a gym launch before you guys added in the back end and the continuity. Yeah. That you guys are around the same level as we are. And so like our back end and our continuity, I feel like can use some work. Yeah.
Starting point is 03:19:25 But really just want to kind of get an idea of what the highest leverage moves are for us in terms of where we are to I mean, basically we're talking about tripling, while also keeping the profit margin at a solid level. All right. You want to, you want to tell? What's your price and who do you sell to? Yeah, so we sell to insurance agents. It's like a $15,000 offer, 15K for three months.
Starting point is 03:19:56 Okay. And it's basically, it's like a marketing package. So essentially we help them brand themselves so that they're viewed expert. Okay. Heard. Wait, so it's not just, it's a branding package, not running paid ads. It's a combo, right? So, like, basically, we put them in the ad and we put them in, like, a video where by the time
Starting point is 03:20:17 they go through the whole process, it's like they're seeing the agents face over and over, versus just, like, buying leads and then cult. So are you putting content on social media for them, or are you just doing, like, campaigns and retargeting campaigns and what, is it just? It's, yeah, it's mainly paid ads. Like, it's the posting on social is not part of the service delivery. It could be, to be honest, like, most of them are not going to do that. So do you say that you, like, this is just us girls talking.
Starting point is 03:20:49 Do you tell them that you're building them a brand, but you really just like run ads for them and generate leads? Well, the whole idea is it's called the personal brand funnel. Uh-huh. But it's not like we're like posting and building like an Instagram. So you're basically just getting them in ads and then running ads, but they're in that. I have a question.
Starting point is 03:21:12 Do you know what percentage of payments fail and what percentage of customers pay in full the 15K over three months? 15K offers since April. Our payment completion rate on the 15K is pretty solid. Okay. So what's the exact metrics? I don't know.
Starting point is 03:21:28 What's KAC? The KAC is like 3,500. What's LTV fully loaded? What, what percent, well, like you wanted to get to. How many customers do you get per month? how many customers do you have active right now? We get about 50 a month. It's scaling up currently.
Starting point is 03:21:55 But currently in our group, we have over 250 people. Okay, so do you know what churn is? So after the 15K, what do they pay for? So that's kind of like, that's kind of what we're trying to create infrastructure. Okay. So basically what we've been doing now is my business partner is just jumping up back in sales and trying to reenroll people. but the idea would basically be to like help them scale their agency,
Starting point is 03:22:22 help them scale their beverage. Yeah. And then just, you know, ideally a five K per month retainer would be two for. Yeah. We've had a couple people take that. Honestly, like the take rate on that is not been as high. Heard. Let me just, let me give you some, let me give you some nugs.
Starting point is 03:22:37 All right. So thing one, if you're trying to sell them on the back end, you're too late. You want to get the renewal before the end of the third month. So you want to be looking to get in the renewal at like, end of month one, halfway through month two. You want to have them still in cycle, not like this is now a new purchasing decision. So it's more like, let's keep the party going, not like now do you want to take the next step, right? To be clear, that's number one, from a timing perspective.
Starting point is 03:23:02 Number two, I think you need to have a better offer for the backend. And so what I would do is like maybe it's a, so they bought three and you say, hey, if you basically let's get you let's let's let's let's roll this forward for another three and we'll roll your last month in the next month so basically it's like you buy you buy two get one on the back so that it's $10,000 for three months is a continuity and the main reason I can take that $5,000 office because the setup that we did up front we don't have to do it again so I'm willing to do that right because the thing that you're actually looking for I'm just telling you right now so if you're selling 50 deals a month if you're selling you
Starting point is 03:23:43 want to get to a million dollars a month, you need LTV to be 20K. And right now, you're close, which means that I'm going to guess that your conversion on the back. I mean, you already said it, is pretty bad, right? Honestly, up in time, they just weren't. Right. They're not sales. No, hurt. Yeah, I got you. Yeah. Also, the other piece is, like, an interesting option here is that you can just, like, there's two that comes straight to mind for me. One is that you just sell the 15 for three, and then you sell them again, you know, six weeks in, four weeks in, whatever, for the next deal credit a 5K for the setup that they don't have to do, and then they can pay for that.
Starting point is 03:24:17 That's option one. Option two is that you just say it's 15K, and then after the first three months, it continues at $3,000 a month or $3,500 a month. It just automatically continues. Now, when you go in, you still want to sell them on it, but you don't need to actually have them do anything transaction-wise. So it's like, they just say yes, and you say, awesome, well, you're already squared away. We should want to make sure tell you what the next steps are looking like, and this is
Starting point is 03:24:38 where we're going from here. So, like, I think you call it, like, what is it short-tail, long distribution? Yeah, big head, long tail. Yeah. Yeah, I got it. Okay. What are your thoughts on doing, like, red shares or app splits or contracting the agents directly? Everything that... We met up a school games, and you were saying the brokerage is, like, 100% to play. Oh, well, then, yeah, the brokerage is the play. I mean, like, if you get... If anybody who's listening to this, like, in general, if you have a a legal way to actually split revenue with a business that is like, and if you're, mind you,
Starting point is 03:25:13 if you're good at what you do, which if you listen to myself, please be good at what you do, that is always going to be the best way to, because performance is always the most lucrative for winners. I think there's a huge caveat on that one. Put your huge caveat on it. Well, I would just say, like, what are the results for getting people on the front end? Because like, even if you're offered shitty in your salesmen. That was my caveat.
Starting point is 03:25:30 You got to be good. I'm asking. Okay. That's how I'm curious. I was like, what are the results? I was like, I said this. And I know, but I'm just, I know you said it as a caveat, but I'm asking specifically right now because, I mean, we've seen it in our businesses and our portfolio companies, which is if you're good enough on the front end, you can have a shitty sales team, a shitty CSS team, a shitty offer and people just keep wanting to pay you. Because you're good at sales and market.
Starting point is 03:25:51 Because you're really good on the front end for getting them the results. So I'm just trying to understand it. Is it an expectations issue or a procedural issue? Are you asking if we're getting people results? Just on clear on the question. Yes. What's the average results? Yeah, correct. well honestly to like to be clear i have a hard time getting people to report the results back to us that's been like a big bottleneck for us i would say on now but the clients who are crushing it are like really crushing it like we had one girl who just came in on her first appointment she found someone who's going to roll over like four million dollars in the moody's uh we get we get people to close like
Starting point is 03:26:27 six-figure insurance policies all the time so let me let me tell you what layla the first thing that Layla wrote down when you said the name of your business or what you do. She wrote down price and then she wrote down Avatar. And so right now, there's two elements that you need to control, right? So what I hear from you right now is that you have volatility in your results. You have some that are super good and some that are nothing, right? And from the perspective that all outcomes flow from you, which you should take that, ownership on life, then you need to pick either better customers or number two,
Starting point is 03:27:01 you need to train them better or a combination of both. And so maybe there's a client that you're getting that is a certain type of avatar of insurance agent that this thing is worth $50,000 for, and those people all succeed, rather than trying to find the blended average of zeros and 100. Does that make sense? Yes, you're saying like maybe decreasing units and just selling to the top percent of the practice. Yes, yes. So I'll tell you a story. I'll tell you a story that'll reinforce us. So you gave the analogy with Jim Lodge. So I just want to make sure that you remember this one point before I say that, which is that
Starting point is 03:27:35 you need LTV to be over, if you really, like you want to hit a million dollars a month, you need LTV be at 20 or 25,000 minimum in order to get there, all right? That's what gets you there. So anybody who's watching, it's sales velocity times lifetime value equals hypothetical max. So if you're curious, like, how that works, it's SV times HMAX. and so this equals your hypothetical max. You're like, hey, so if you want to reverse engineer a goal, you say, what's the revenue
Starting point is 03:28:06 goal I want to hit? You say, cool, well, I'm doing this many deals a month, which means this is how much I have to have every deal be worth over the lifetime in order to get this revenue eventually. Okay, back to you. So, so Laila is suggesting that you do 25K for three months instead of 15. We've seen, we've tested this in multiple businesses where essentially it's literally the exact price increase, actually, which is you go from 15 to 25K. there's barely a difference in terms of conversion,
Starting point is 03:28:31 as long as we're just, we're qualifying a little bit more on the front end. So maybe you lose, I think it's like the average business we've lost like two or three percent, barely any on conversion, but we've increased the price by $10,000. And so like I actually think you get the $25K on the front end if you just qualify your clients more heavily.
Starting point is 03:28:48 And just be okay with Kat going up. So if Kat goes from $3,500 to 5K, who cares? Because the thing is just that those people are going to stick, and that's ultimately going to make your business way more valuable. The biggest issue that we see with agencies, because we not only built a software for agencies, there's tons that come through the door is just, they're so scarcity-minded that they will not dial in the avatar. And it seems contradictory to what you're trying to do, but it will absolutely result in,
Starting point is 03:29:12 you get two things from that, right? One, you're going to get better talent because you have better clients. Yeah, huge. The better clients that you have, the better talent you're going to get. And that's one of the hardest things for an agency to scale is that a lot of people don't want to work for an agency. It's a commodity. There's so many agencies out there.
Starting point is 03:29:25 And so what makes yours different? and the worst thing for good talent is shitty clients. You know, when I was hiring, for example, for Acquisition.com, in the beginning, I asked every single person I brought on for the portfolio, what's your biggest fear and what would make you quit? And every single one of them said if we bring on shitty partners. It's the same. And so in order for you to have to reach the revenue goals that you want, I really feel confident that if you raised your price, you have better clients, you're going to be able to get better talent. They're not going to leave.
Starting point is 03:29:52 And it's going to make the business in the short term, it might feel like, oh gosh, we have some re-figuring out to do, but I think in the long term, you'll make way more money, and it'll be a better business to own. You're going to like it more. So let me tell you one of the breakthroughs that we had with Jim Launch. In the very beginning, obviously, like, a personal trainer could conceivably use what Jim Launch taught, right, and what Jim Launch licensed. They could.
Starting point is 03:30:15 There's nothing that really stops a personal trainer from using it. The problem is that they're just not ready. They're just not that level. They're just not. They're not responsible enough. They haven't learned the meta skills. They're like, why aren't you working my leads for me? Right. Yeah, just like that...
Starting point is 03:30:27 Oh, I can't make a sale. That sounds so familiar. Yeah, I can't make sales. This is your problem. Right. And so what's interesting is that everybody who competed against me, so this is like, I really want you to like take this to heart. Everyone who compete against me in the, in the gym space, and I'll just say the fitness space,
Starting point is 03:30:43 couldn't say no to money. And as a result, their brands were diluted because they had so many people who didn't get results. And it might not have been because of anything they did, but because of a strategic decision they did to choose to take bad, customers. And so instead, we just said, if you, like, we figured out, because just like you, you have like a couple people who are doing well, right? So we looked at our top 20% of customers, and we said, what do these people have in common in terms of the behaviors they do and the
Starting point is 03:31:10 people they are in terms of the, like, demographics and like quantitative facts about their business that are objective. So we figured out that it was a, it must be a gym owner, number one. Number two, they must have a signed lease. Number two, number three, they have to have at least one employee and number four, they have to have at least 30 members. And if they had those four things, then they would have a very high likely to being successful. And so that became our qualification inside of our funnel, inside of our application, inside of the copy of our ads, inside of our landing pages. We repeated it everywhere. It was the first thing we said on sales calls. And by doing that, the right person is like, oh, yeah, perfect. I meet all of these requirements.
Starting point is 03:31:45 This is for me. And to the same degree, people were not that are like, oh, this isn't for me. And so it actually didn't really increase our KAC that significantly, but it dramatically enhanced the LTV of each customer. And this is why, like, I told a story in I think one of the other books, maybe I tell them the Money Miles book, but there was a there's a guy that I helped who was in the same space in fitness and he also sold personal traders and stuff. He was doing the same sales velocity as me, same number of sales per month. But his LTV was like 7K. Our LTV was 42. And because of that, we were making like 300 times the profit. That's the game.
Starting point is 03:32:22 So just, I mean, that's interesting you say that because we've done that over the last year. It's just gotten better. I don't want to stop at a million a month. Like, I mean, I know you're a huge fan of the insurance industry. Yeah. There's a lot of room that you can go here. Yeah. So it's like I view the marketing agency.
Starting point is 03:32:43 Like, it seems like in this industry, no one has a skill of marketing. Yeah. So I think this is a good launch pad to kind of get into something even bigger. Yeah. So what I'm trying to figure out is what that play is. So let me just tell you what. You got to do this to do that. All right.
Starting point is 03:32:59 So don't try and cure cancer before you, like, figure out how to do, like, test tubes and, you know, do things in our Microsoft. So the point is this. If you can figure out who the right agents are and what the quantitative metrics are, that will then inform if you want to do M&A and do partnerships down the road. Because you need to have way better predictive skill as who's a winner and who's not for you to even think about getting into that. And so you've got to do this first either way. It's step one regardless. So that should give you a lot of like big exhale. You're not doing the wrong thing.
Starting point is 03:33:30 You're doing the first thing. Okay. Cool? Yeah. If we need less volume, do you think we need less ads, spend more like cold outreach kind of stuff? No,
Starting point is 03:33:45 I think you should still spend the same money. You just need to be very clear in your ads who it's for. Okay. Yeah, just call out the avatar in the ad. Yes. That plus the price, plus maybe you add in a VSL or something like that
Starting point is 03:33:58 before they book a call. if you already have one, if you don't already have one, then I think like that alone will make the biggest difference. It's just the messaging. Yeah. Got it. So I just need to do 80, 20 on the clients. Yes. Yes. Yeah. When it comes to an agency, it's just like the really hard, high churn just does not scale. It breaks at some point, whether it breaks because your talent flywheel doesn't spin or because the client flywheel doesn't spin, one or both of them on a story. I'll tell you right now, I have yet to see an SMB agency crack 10 million. And I've seen a lot of agencies. Most agencies, most agencies, get stuck at one to three, sometimes they get to five, maybe seven, right? But the reason is that it's
Starting point is 03:34:34 churn. Churn is too high. So they just become these turn factories and KAC continues to go up and they never get any kind of compounding. And so then a new agency comes in and then just scoops up lower Kack and then eventually their Kack gets high as their reputation gets up. And that's like the spin cycle that everyone goes on. The only way to break free of that is you do one of two strategies in agencies. Number one is that you actually actively decide to be strategically low priced. So you say, I'm going to organize the entire business with VAs. and AI and automation so that I can provide basically a low-price commoditized service of lead gen or whatever it is for $300, $500 a month.
Starting point is 03:35:08 And then, believe it or not, you can get 38-month, 40-month stick rates, super low, 2%, 3% churn for those types of customers because they're like, I know I should market, but I don't want to do it and these guys do good enough, right? Or you say, I'm going to go upmarket because I'm going to go to a legitimate business. because the middle ground is where everyone lives, and everyone in the middle there wants somebody who's going to be their savior. They want them to do this. I want you to do the sales for me.
Starting point is 03:35:37 I want you to do the sales for me. I want you to do everything for me and just send me money in the mail. It's not going to happen. Only the experienced business owners get that. That's not going to happen. Or you actually price that you have the gross margins in a very, very, very scalable, very low cost version of this, that you can price it at a place where it's like they know they're not going to, because for them, $2,500 a month, $3,000 a month is everything.
Starting point is 03:35:58 It's so much money, right? So 500 a month is what it feels like for a legit business to spend five or 10,000 a month. Right? Hurd. Okay. Rock and roll. Awesome. Appreciate you, man.
Starting point is 03:36:10 Thank you, dude. Thank you for donating books. Absolutely. All right. Yeah. Is that fun for you guys? So some of the things that we talked about are actually heavily in the LTV playbook. So that process that we talked about in terms of verse engineering client,
Starting point is 03:36:28 so that you can maximize LTV, that's just one of the plays. It's like, I only have three bullets to explain because you don't want to, you don't want to put like, let me tell you every single thing that's in every playbook. It would just overall on people, but that's one of the processes that we run in order to increase LTV for a business. All right, what we got next? Oops. No, you called somebody.
Starting point is 03:36:51 No, I did, Jimmy, but I don't look at his stats. What's wrong with this phone? I think the phone died. Oh, no, it didn't. There we go. Hey, what's up, man? Rock and roll. All right, what's up, Jimmy Lay?
Starting point is 03:37:08 So 1.9 million, you're a law firm. Yes. Okay. All right, what's margin? Ooh, okay. We might have a pricing issue. What's going on here? Okay.
Starting point is 03:37:33 Uh-huh. We have seven other attorneys. Oh. Aggressively growing and adding people. You got seven attorneys. Dude. Yeah. Okay.
Starting point is 03:37:56 And so all these different channels and process centers. You know about 23 full-time, part-time companies. Dude. It's insane. No. And then the reason that you have so many is because you essentially have, they're saying they're saying they're saying. Yeah. Because you have so many services that you're providing, correct?
Starting point is 03:38:23 Yes. I'm guessing right now, like, before we get into this, why do you have, how are you getting customers right now? I'm guessing it's all of your referral, but tell me, tell me wrong. No, we have Google ads. Okay. I would say 50% is organic. We have really great Google Max ranking, so we get about 20 to 40 phone calls each day.
Starting point is 03:38:46 Yeah, I think I've always been talking to each down, but I'm a person that couldn't focus. I don't want to put all eggs in one basket, so I'm very open to traditional advice. Yeah. You can't put all the eggs on one basket, then you drop all the basket. Yeah, so Dale Carnegie's advice
Starting point is 03:39:03 is put all your eggs on a basket and then watch that basket. So, I mean, you're in the swamp. You're 1 to 3 million. it's a very classic spot. And you need to niche down. I actually cover this in the scaling roadmap. You need to niche down because you're not getting any efficiencies. You're basically having to re-derive solutions for every single person, right?
Starting point is 03:39:23 Especially with a, and I'm going to bet you right now that operationally, and this isn't me, I'm not throwing shade. I just want to be clear. I get it. Things are kind of tough right now. I think you probably need more operational discipline. Right? And so, like, I'll say this.
Starting point is 03:39:40 Do you have, do you have, do you have, more demand than you can handle, or do you have a lot of excess capacity right now? All right, that's not good. So that, because, like, let's say that we actually maxed you out, you're not going to get, like, your incremental margin is going to be tiny. Even if you got the extra 30%, you're still going to be running like 10% margins. It's going to be nothing. Right. So we do have a little bit of a model in pricing issue. Number one, go ahead, Lila. I know your business. Yeah, and I'm just curious, like, of the services rendered, what would you say take up the most amount of, like, what contribute to the most amount of revenue.
Starting point is 03:40:20 Personal injury, estate planning. Sure. Right now. Okay. So there's a small investment with personal injury that the runway is typically 69 months before revenue. Yeah. Dude, I think you need to, like, let me say it this way.
Starting point is 03:40:49 If I'm going to go get surgery, right, I'm not going to go to a generalist. I'm going to go to a knee surgeon or I'm going to go to a nose surgeon or I'm going to go to a back surgeon. If I'm going to get legal help for my estate, I'm going to go to somebody who specialize in a state. If I'm going to go to a personal injury, if I have a personal injury, I'm going to go to a personal injury specialist. And the people who will go to a generalist are not the people who want to pay a lot. Because they weren't smart enough to figure that out. So which of these different services do you run the highest gross margins on? No, no. Let's ask this. How many attorneys do you have that focus on family law?
Starting point is 03:41:41 And then how many, and you have seven attorneys total? Yes. And then of your VAs that you have, where, what are they doing? Because you said you have 23 people? Okay. What would you say their split is about the same 50% focus on family law? So half of the firm essentially is family law. Just put the mic next to it so they can hear it.
Starting point is 03:42:20 Oh, okay. So I'll say this, man. I do think you're probably mispriced right off the bat. Like you need, like, if you're a certain. service-based business owner, which is exactly what you are, you need to know your gross margins like the back of your hand. And in the business that you're in, I'd be like, I, this might, this will shock you, but I like to have at least 80% gross margins in any service business that I run. Yes. Now, now part of the, yeah, so you have like, you have a packaging issue as part of this.
Starting point is 03:42:51 Now, one of the other issues is that you can choose to not bill hourly and you can just bill by solution. That is one way of doing things, which aligns you with the customer. And also allows you to drive down your costs as much as possible. It aligns everyone's outcomes, and especially with AI in your firm, like, I'm still surprised you have so many attorneys. Like, if you're looking for the future, man, like, AI is one of the, like, legal is one of the biggest, you know, businesses that's going, it is actively getting disrupted. So we need a niche down, number one. Number two, we need to pick the thing that has the highest potential for gross margins. Number three, I'd want to package this in such a way that I'm
Starting point is 03:43:30 decoupled from hourly rates so that my team isn't like, while they're making this, it's like it's independent. We're operating these things independently. And then I want to make sure hardcore that I am auditing the time of my, you know, the subordinates, the people who are actually running the legal side so that I can make sure that my revenue per headcount is going up. Like that's probably your North Star. Yeah. I have one question for you. You said that you had to build the business to stay in the United States. Do you come from a law background or a business owner background or neither? Got it.
Starting point is 03:44:12 So you didn't, before that, you didn't, did you study specifically family law or personal injury or just general law? Is it profitable? Thank you. $100 million man. Let's go. Full attack mode.
Starting point is 03:44:42 I think, we heard you. Like if we zoom out and we're like, what created this problem? I think part of it is that when you got into it, you hadn't had a business before and you hadn't practiced that specific law before, right? And so you don't know what's normal, what's not, how many attorneys can handle how much. So this is completely normal. I just want to like put that out there. Like,
Starting point is 03:45:04 when we had our first business, we overhired and overshot by a lot. And it was painful to fix that. Because essentially, we didn't know. We're like, I don't know how many tickets can a support rep take? How many, like, how long does it take one staff accountant to do the books? How many calls cana sales rep take? Like, I don't know. I've not built this before. And so I think that's really normal. and especially if you haven't done those things yourself, you don't have your personal experience to call upon. And so it makes sense that this occurred. And I think that for you,
Starting point is 03:45:31 in order to get out of the situation, we have to solve the original problem, which is understanding that we kind of have to go backwards from that, right? Right, right. So I think just in general, putting it out there, it's normal. So for everyone watching, like, very normal for this to happen. We talked about this yesterday on the live stream as well,
Starting point is 03:45:50 which is like there's so many times in business where you start something and then you get into this situation and then it feels like, I want to double down on this. So it's like, no, I've already invested in having personal injury, in having the family law, and having the immigration. And so the worst thing that you can do when you make a mistake or a misstep is to double down on it. We don't want to double down on mistakes or on sunk costs.
Starting point is 03:46:12 We instead want to pull out of it. So I think this is one of those situations where the instinct is always going to be, I want to double down because you're like, crap, that sounds like a lot of work to undo it. But I think, like, you are 12 months away from a much more profitable, less of a headache business. And there's probably one or two attorneys that you could probably let go right now. And I'll bet you the other ones with a little bit of AI and a little bit of training could probably absorb that workload. I would also strongly question because you haven't quantified anything. Like you made an estimate that you could have an increase of 30% in utilization before you hit capacity.
Starting point is 03:46:42 I would bet, and this is not me, you know, doing this as a slight, just because it's your first run. You probably have two to three times the capacity with that existing team. You just don't know how to, you don't know how to utilize it, which is why the market. margins are what they are. Yeah, sure. Yeah. So I need to do more homework. And I'm good.
Starting point is 03:46:56 Yeah, I'll need to, a lot to do before trying to reach my ultimate goal. Thank you. No, you bet, man. Thank you, dude. And good luck. Just know this, man. Like, this is the ignorance debt, man. Like, this is like, it's painful.
Starting point is 03:47:10 But when you look back in 24 months, you're like, oh, my God, I can't believe I didn't even know that. I didn't even quantify. Yeah. I didn't quantify utilization. We weren't even tracking their hours. Like, we didn't have them allocated and we didn't have all these services templatize. so we get immediately two or three X the throughput per attorney.
Starting point is 03:47:23 Like there's all these things, right? And you just aren't doing it yet. And so I would encourage you to do this. Do not keep trying to grow your top line. I would want you to focus entirely on growing your bottom line. How do I increase the margin from seven to 40? If you don't have enough profit, you can't hire the best attorneys. And if you can't hire the best attorneys, you don't have high paying clients.
Starting point is 03:47:44 If you don't have high paying clients, you don't have good margins. So it's just a round and a round circle, chicken or the egg problem. Vicious cycle or virtuous cycle. So you just need to stop the buck stops now And then you need to flip how you're thinking through the business From unit economics up Yeah, you're right I think I've been just been, that was so great
Starting point is 03:48:00 I've been just focused on the top line Instead of like looking at the bottom line It's kind of like vanity metrics You know what I mean? People like, oh look at how many followers I have But then their followers won't buy anything that they have Right, it's the same with revenue It's like vanity metrics
Starting point is 03:48:13 It's like instead if you were at the same revenue a year from now But you had double the profit margin Would you be satisfied? Cool. Rock and roll, man. Appreciate you. Yeah. Thank you.
Starting point is 03:48:25 Thank you for donating bucks, man. Appreciate you. Yeah. Cool. Donate pounds. Congratulations. Thank you. See ya.
Starting point is 03:48:36 All right. All right. We got another one. Let's see what. Oh. Oh. Charles Bradshaw. All right.
Starting point is 03:48:45 Abyss Gaming. It's gaming and SaaS. They are pre-revenue. Let's hit it. And we're going to go. All right. Gaming and ass, oh, pre-revenue. Okay.
Starting point is 03:49:00 Oh, this sounds like a... All right, Charles. Hello. What's up, Charles? How's it going? So I'm working on a video game, and I've got dear revenue because it's a particular bill. Yeah.
Starting point is 03:49:13 But I wanted to get your thoughts on two that might affect me in the future. Okay. So for a little more context, I think I'll get about 500K revenue in the next two years. selling 25K units with $30 per unit and then the platform takes a 30% cut
Starting point is 03:49:33 to be about $21. Is this Steam or what platform are you doing on? Yes, Steve. Okay, got it. So the first belief that I have is that it's very difficult to be customers to spend way more. I don't know how I could do what you did
Starting point is 03:49:48 where you're selling 30 bucks and like $1,000 of sales. Right now. My plan is like offer a full-pack bundle and extra content for ARCH for an add-on. Yeah. I wondered if you feel like I'm missing anything obvious as a higher ticket option. So the first thing that I would do is I would look at some of the, you know, like the League of Legends, like some of the big games that have existed for a long time and look at their they're basically their money models. So whenever I enter new space, I look at all of the biggest players in the space money models and then I think, okay, of these and usually they're fully built out and you're not going to, you don't like what you don't want to do.
Starting point is 03:50:24 do is say, oh, they have this money model, therefore I will mimic that 100%. That took them years to get to. But I will look at, okay, of these, which one has the highest contribution margin and which of them can I most easily replicate and then just go focus hardcore on this one thing? That's how I think that if I'm going to a brand new market that I don't know anything about, that's where I start. And if I'm using my meta-concepts, like when I think about you from a utility perspective, most monetization is going to come from speed, risk, or ease, right? but in the game that you're playing, a lot of it is going to come from status and entertainment.
Starting point is 03:51:09 And so most of the things that you're going to sell are going to be, how can I have more status? How can I have more entertainment? Now, status is going to be in some ways like skins and things like that, but there's also like tools, you know, weapons, etc. I'm just using this figuratively speaking, right? Those are the things that I think ultimately drive the most. But again, at the end of the day, the game has to be exceptional.
Starting point is 03:51:28 The game's exceptional, then long term, it never matters. because that's the only thing that matters in the big picture. For games, you don't think the back-in matters as much and value is virality. Yes. Because in the game business, think about it like this. In the game business, you can either win on LTV or you can win on low-cac. And almost every major game that exists in software, they win on low-cac. Like, Enterprise B2B SaaS, Salesforce, they won because of insane LTV.
Starting point is 03:52:01 right? So it's not like Salesforce is viral. They're just so expensive and they can spend so much money to acquire customers. That's why that business worked. But for a low ticket business, right, you're going to win on low cac, which has to be word of mouth, which only comes from being really, really good and having people talk about it. That brings it possible. Yeah, is it possible? Yes. But what will happen is that you will slowly, well, okay, let me show, like, I'm going to draw this so everybody else who's at home can see this. So, fine. You want to put him there. There we go. So in the beginning, let's say like day one, you run ads and you're, you know, let's say you actually figure out a way to make it profitable, right? So you've got, you know, your cost and then you've got your revenue. And that seems like you're like, okay, cool, this is working.
Starting point is 03:52:58 The thing is that as you go to colder, colder traffic to people who are less and less likely to convert, what's going to happen is that this cost basis is just going to keep increasing until eventually you reach this point. And so the scale of your business is going to be dictated. by how cheaply you can acquire customers. And so all of this, if you're looking, if you're on the live stream, is the only excess kind of gross profit you're going to be able to realize in the business, and then quickly you'll cap out.
Starting point is 03:53:26 And so the long-term play, especially in a high-volume game type software, is going to be on word of mouth virality, which is why it is, to your point, a winner take-all market, if you are really good. Otherwise, you kind of play these onesie-to-sies, maybe you saturate a couple tiny markets, some players that really like it. Maybe you do like a guerrilla marketing on on Reddit forums and school communities that are into games, whatever. And that is a way. But the whole point of if you're going to run ads in the beginning is you want to run ads to get the customers in so you can learn their behavior so you can improve the game.
Starting point is 03:53:57 I'm saying, do we want to think about an upsell right now? No, that's the core engine has to be exceptional. That's the main game right now, pun intended. That makes sense. How much problems for it makes sense to start doing ads? Well, I mean, you should have, I mean, your incremental margin should. would be really high, right? You can't, I use the wrong term, but like, would you expect to make $40 per, like,
Starting point is 03:54:28 per purchase before you run an ad? Like, obviously, you wouldn't run an ad to $1 per purchase. You're saying what should you price your soft fraud in order to run ads to be profitable? No, I'm asking what you're a big general, like, at what dollar of profit per unit would you consider running ads? It would have been an absolute profit per unit. a percentage. Okay.
Starting point is 03:54:52 And fundamentally, if you can acquire customers that break even or better, and then you still have more things to sell, that's the point of a money model, right? Okay. So if you get customers for free, then everything else is juice. Yeah, that's all the questions I have. I just want to say that I love the workbook that you're doing, and I really appreciate it. Thank you, man. I appreciate that, dude.
Starting point is 03:55:14 Have a good one. You too. You too. An interesting one. All right. What else we got? Chris Martinez. All right.
Starting point is 03:55:23 Your business is igniteups.AI. AIS, revenue 140 million. Oh, congrats. New venture. Chris previously exited a company. Sick. Let's go, Chris. Let's go, Chris.
Starting point is 03:55:37 Oh, shoot. There we go. Oh, there we can actually hear this. Yeah, that's nice. Thank God. Here we go. Oh, that was painful for a second. He's not going to answer.
Starting point is 03:55:46 Yeah. It's like I'm busy. I made $140 million. Yeah. Yesterday. Don't give it votes. Is Chris Martinez. I'm not available.
Starting point is 03:55:59 Wait, leave my message. Oh, we'll find. No fun. Okay, we're going, Ash. Business's Digital Spotlight. Okay, Revenue's 250 a month, profits 110 a month. Okay.
Starting point is 03:56:11 250K? Yeah. Okay. What was it, digital spotlight? Yeah, I don't know what that means. We'll find out. This is a decent, decent sound. I have no idea.
Starting point is 03:56:31 I'm just watching to see if they said. Yeah. Y'all are great, by the way. Damn, we're getting ghosted. I know. You've read Jess, boy. All right. Thank you.
Starting point is 03:56:47 This is such a jiggy. At the tone, please record your message. When you finish recording, you may hang up or press one or more on it. Ash was his name. Go for it. Bye. Well, they pulled somebody out, actually. They said not a, and so I think it was the wrong.
Starting point is 03:57:00 Oh, yeah. Yeah, wrong one. I replied to that one, said they pulled out. Oh, they pulled out? Mm-hmm. Oh, wow. All right. Let's go.
Starting point is 03:57:09 That's wrong. Okay. John? Marketing. All right. Marketing. Marketing. revenue 1.1 million profit 130k okay all right john 1.1.
Starting point is 03:57:21 Don, I don't want to get ghosted again. Yeah. I'm in high school again making print calls. Dude, where's the, uh, John, can you hear us? Hey, can you hear me? Yes, sir. Awesome.
Starting point is 03:57:36 Thanks for not ghosting. My pleasure. So tell us, what's the constraint in the business? What's preventing you from growing right now? Great question. Let me pull up my nose. So I help brands on Amazon, you know, get their product seen sold and loved by customers.
Starting point is 03:57:59 Right now we're primarily working with brands that are doing anywhere from $100,000 to $2 million a year on Amazon. Ooh, small. Yeah, and so they're really getting squeezed by, you know, rising ad costs, tariffs, Amazon fees, and then, of course, you know, slow cash flow that comes with an inventory business. So I guess my question is, if you were in my shoes, how would you help these brands, again, who primarily sell on Amazon solve this problem, ideally in six weeks or less?
Starting point is 03:58:29 Are ideally in six weeks or less? Wow, we got a big, big timeline here. Alex looks excited right now. I'm pumped. He's got great ideas. Yeah. No, so basically you've got two options, man. And I don't know about your six week timeline.
Starting point is 03:58:42 That's irrelevant to me. But you have two options in terms of the strategy of this business. Right now, you have a bottom feeder. You're doing with like barely entrepreneurs, right? And again, this is, everybody's listening to this. Two million a year for physical products versus two million a year for services, wildly different, all right? Because they have cost of goods.
Starting point is 03:59:02 There's always cash flow issues. They've got supply chain. There's all the other problems, right? And then obviously, especially with Amazon, it's like they also have platform fees on top, so it can be a pain. All right, so I just want to, like, put that out there. Now, that being said, I would say that if you're, if you want to stay in this business, I would say either, if you're going to serve that avatar specifically,
Starting point is 03:59:25 you're going to have to figure out the most automated, the most scalable solution. Otherwise, you will create a turn factory that, like, basically your churn will be indicative of their volatility, of the volatility of their businesses. So their volatility will reflect in the volatility of your business. And so you have to price in such a way that even with their volatility, you have to basically price to their worst month, not their best month. Does that make sense? Yeah, yeah. And I think I don't want to make you repeat yourself because I know you talked to another agency already about that situation.
Starting point is 03:59:56 So I guess my next question then is that if we did go with kind of that prosumer, if you will, how would you do that from an upfront offer? Like, would you do something like you guys did with Jim Launch where you have, well, I guess Jim Launch probably isn't that good of an example, but where you'd have an offer of $1,000 or $3,000 up front and then move them into a monthly fee of, you know, $300. Yes. So I would 100% do that. And there's two options too, right? So this is a way fee offer structure, which is the, I don't know what chapter is in the book,
Starting point is 04:00:32 but it's the last one in continuity. So the way that I would position the offer is, hey, and this is, again, if you think that these people are worthy of, like, keeping their commitments, I'm going to guess as a prosumer. They're just not. So let's just go ahead and just nix that. So it's going to be $3,000 up front one time. And then it's, you know, pay as you go, you know, $300 a month. Or you might be, can you control the processing flow or the income flow? If you can, then you'd want to do a percentage there. If not, then, yeah, $300. No, not really. Yeah, 300 to 500 a month is where you're going to want to be. And then I would say you could probably get away with maybe even 5,000 up front. But I'm going to bet 5,000 in front, 5 or 6, and then 3 to 500 a month will be pretty good for that type of avatar. And it's a one-time setup. And then after that, obviously the maintenance of the account should be significantly lower.
Starting point is 04:01:26 And so your gross margins on the recurring should still be very strong despite it being significantly lower cost. And the upfront is really just an offset cost of acquisition. So what would you recommend as far as that transition from the upfront offer into the continuity to make it as successful as possible? Well, they're sold together. They're sold together. Okay. So it's $300 a month, $400 a month. It's $5,000 one time up front of setup fee.
Starting point is 04:01:55 Yeah. Anything else that you haven't talked about so far that would be important to know for this kind of structure? Sure. If you want, you can add in a second tier of service. Now, you could just peel apart your existing thing into two, two quote tiers. Give the second tier for free as long as they do X, Y, Z, just to make sure that they get activated. So that is an option. Because at the end of the day, like, you have to get them activated. You have to get them onboard. You have to do all those things. So what are the things they can maximize the likely that that happens, which is either carrot or stick or both? So a stick would be, we'll charge you a fine, right? A carrot would be, we'll give you a discount. or we'll give you more of this good stuff for free if you do XYZ. Just hypothetically, would that look like, okay, let's say it's a $5,000 up front. Maybe we give you a $1,000 discount if you do this in your account and set up this and do that. Yes. So I'll give you an example of how this would work.
Starting point is 04:02:56 So let's say that they pay $5,000 up front and you say, but it's, you'll get a $1,000 rebate as soon as you do this thing that activates the user, right? Now that $1,000, you don't have to pay it all up front because then you're going to three months of cash flow, which you don't want to do. Right. So then you take that thousand and you spread it over 12. And so really all you're doing is decreasing by $83 a month. And so you'd say, hey, our price is actually $383 a month and it's $5,000 down,
Starting point is 04:03:26 but you get a $1,000 rebate if you activate. And then when they activate, you take that $1,000, you spread the $83 across all 12 months, drop $83 down to $300, and then you magically make it be $5,000 up front, and then $300 a month. But now you put incentives like this is a money model. This is how it works. Perfect. Sounds like I just need to get to work.
Starting point is 04:03:48 No, dude, congrats. I mean, cool that you have business though, man. That's awesome. Yeah, I appreciate that. And thank you for all you guys do. No, you bet. Thanks for calling in. Appreciate it.
Starting point is 04:03:56 Have a good Sunday. Yep. Donate some books. All right, who we want next? All right, we've got Hunter Finn. Okay. His business is pet method animal hospital. Okay.
Starting point is 04:04:10 Love me some animal hospitals. Well, let's do it. One million. Profit 22% after a $100,000. Okay. Okay. Animal Hospital is really is a super M&A heavy. There's nothing wrong.
Starting point is 04:04:21 It's just because it's blocking the top. Oh. But it's failing. Let's try it one more time. Maybe he gave us a pink number. All right. There we go. There we go.
Starting point is 04:04:34 Boom. All right. I feel like we get to be in this together. Hello. What's up, Hunter? Hey. How's it going? It's good.
Starting point is 04:04:48 I wasn't going to go to show. Well, I appreciate that. We appreciate that. I feel ever so lucky. Well, I appreciate you helping me, so. No, we appreciate you, dude. So tell us, the Animal Hospital. Right now, my curiosity is what's the goal with it right now?
Starting point is 04:05:04 Do you want to scale it? Do you want to get more money per location? Do you want to just make this location run on its own so that you can, you know, be with your family? Like, what's your goal with the business? Yeah, I mean, so I'm a little younger. I mean, I'm only 32, so like I figured I'm going to do this for a long time. Ideally, I would like to have more family time, but right now, like, I'm actually kind of bored at the clinic. Like, we need a lot more patients to be seen.
Starting point is 04:05:31 And I would, I'd like to help. By patients, you mean animals, right? Yeah, so animals, yeah. So I'd like to help the most amount of patients that I can while also making the most amount of money. Okay. And so, again, can you repeat your revenue and profit? profit? Yeah. So this year will be at $1 million. Last year we were at $700,000. The year before that was $4.99. So we're growing. We're growing. But I feel like the jump this year is mostly just been
Starting point is 04:06:00 due to my price increases, more so than like actual new patients coming in. And what's, where do you reside? Where's your business located? We're north of Dallas and McKinney, Texas. Okay. That's a good location. Yeah, there's a lot of people, tons of people, tons of the house of pets as well. Tons of pets. Lots of pets. Okay. So what did you do the years prior from essentially right now you want to see how do I grow faster and not be bored?
Starting point is 04:06:28 I want to, I want to feel a little bit more fulfilled. Like we're, you know, I'm making, you know, a good amount of money more than it is an associate, but I want to do more. I want to build something very special. I want to help pets. I mean, honestly, I've always wanted to nationwide, but I figured out how hard this was. with my single location. So I kind of scaled back my vision a little bit after that.
Starting point is 04:06:49 Oh, let's not do that. Yeah. This is just a step, man. You're already, yeah, you've already got, you've already put all the years into this. Like, I don't think that's unreasonable. Yeah. So I, you know, whatever path would help me help more pets. And again, obviously be a little bit better off financially and spend time with my family is
Starting point is 04:07:10 where I want to go. But I'm fine, you know, sticking to it, seeing as many pets as I can. hand myself to not put myself in a bad spot to set that up for success. Okay, so I have a couple questions. One, are you the primary caregiver? Yes, so I'm the only doctor. I have one receptionist and two technicians. And then how many days per week hours are you working?
Starting point is 04:07:31 How many patients are you seeing? So we see on average about 16 patients a day, and that's Monday through Friday, Fridays or half days right now. Okay, so how many hours do you work a day? It comes out to about 36, maybe 40. Okay. Next question. How, okay, so you have 16 patients per day.
Starting point is 04:07:56 And then how do you get those patients? Most, like, well over 60% of it is absolutely referral, just word of mouth. People seem to be really happy with us, which is great. It just seems to, like, take a while for those people to come in, unless they have an issue or they, you know, they get a reminder that they're, you know, they get a reminder that they're, do for something and then they remember us. Well, how actively are you, like, what kind of cadence are you basically nurturing them on to, like, do you have them on a maintenance plan right now? So there's no like membership plan.
Starting point is 04:08:32 It's basically kind of like pay as you go. So they come in, they pay, they pay console fee. But we do have like reminders for core things like vaccines, fecal, blood work. if their cat has like kidney disease, like reminders to come in for those checkups. But they're only sent out two months before it's due, two weeks before, and then like two weeks after they've missed their appointment. That's all we do. All right.
Starting point is 04:08:58 We have a plan. So, so there's a, there's the 101 version. There's the 201 version, right? So the one-on-one version is something that we call Bamfam, all right, which is book a meeting from a meeting, which is that no one ever leaves without booking a meeting. So let's say their kidney got fixed today. Great. Well, we're going to want to book the next meeting for three months from now or six months from now.
Starting point is 04:09:22 So you just look at the patient or the pet and you look at their file and you see which one of the next thing that's due. And you just book that meeting. That is the requirement. Okay. That's how it works. As simple as simple as that, literally. No one leaves without already knowing when they're coming back. Okay.
Starting point is 04:09:38 We can do that. Done. Okay. Yeah. I mean, we literally don't do that at all. We just, I kind of, I know, that'll probably double your business. I'm not even joking like that alone. Yeah.
Starting point is 04:09:49 No, we don't, we don't, I just started sending like emails to our existing clients. I mean, we have about 2,000 clients right now. And I don't, I don't do any, I don't nurture them. They just kind of come in. That's how we make our money. So is it primarily like you and the receptionists that run the business? Yeah, I mean, really, yeah, the text just kind of helped me go room to room. But they, I mean, we all kind of answer phone.
Starting point is 04:10:13 Like, I'm still answering phones, to be honest. But yeah, it's mostly just us. I mean, I think the first focus is the profitability piece, getting more of them, coming back in and rebooking. I think the second piece is having the right people so that you could scale it in the future. But you would have to first get yourself out of this location. Out of this location? Well, how are we going to increase cash flow, right?
Starting point is 04:10:39 We increase cash flow. And then we say, okay, how do we bring in another practitioner? And then after that, we say, okay, if we can get ourselves out of that, this one, we can scale others. Okay, real quick. How much, how at capacity are you right now, you seeing all the pets? I mean, I could easily do 1.5 myself. If not, I mean, I'm going to be a little, you know, probably closer to 1.8 million, I would say myself.
Starting point is 04:11:06 But why are the margins so low? I'd be honest with you, they were even worse last year. This is all for me increasing my prices. What's the cost? Like, where the cost? You have a secretary and you've got a, you got an office. Yeah, I mean, my rent seems to be a little high, but it's not like killing this. What's your rent?
Starting point is 04:11:29 We spend, it's 8,500 a month. I mean, it's a little high, but, okay, fine. But, like, but that's not, that's not eating up. So, each staff member gets between $20 to $23 an hour. Okay. Well, then where's the cost coming from? This is, I mean. The other 40% clients that aren't referral.
Starting point is 04:11:47 are you paying to get those ones? Well, I am, but those, I only spend $4,000 a month on ads right now. And where's the money going? I mean, we have, we have profit. I mean, we have around, you know, if I pay myself $100,000, we have around $200,000 left over. I just, I don't do anything with it. I don't know what to do with it. Okay.
Starting point is 04:12:13 But you're running 30% margins figuratively, right? If we add it in your owner pay. Yeah, yeah. Still seems a little low. Okay. Given there's no, like, you're the one doing the service. That's the thing. Right.
Starting point is 04:12:27 Well, yeah, no. You said you raised it already, but- Probably needs to raise it again. Yeah, what did you raise it from, too? I raised it. So, like, let's say, you know, my exams I really didn't raise. My exams are $95, but most of my other costs, I raised them close to 100%. And no one cared.
Starting point is 04:12:45 No one said anything. So it tells me it probably, I'm probably, probably still too low. Yeah. But our average transaction, like each transaction's about 250. Yeah. So let me just give you this. So have you read, did you get my, that email, it was a Mosey Minute email where I talked
Starting point is 04:13:02 about pricing versus close rates? Yes. So I'm guessing your close rates are basically 100%. They're pretty good. Right. So you, like, and you probably saw that if you're over 80%, you've got like a triple. Yeah. Yeah.
Starting point is 04:13:16 So, I mean, you saw, you saw a double. and nothing changed. So that, like, that pricing guide is pretty accurate rule of thumb. And if you also doubled and still saw no change, then the double or triple still remains. So you might be able to get to $250, you know, sorry, to $500, $600 per. And you still probably have room there. Because right now we fix. So like in order of operations, it's like, let's fix pricing, even though you didn't fix it.
Starting point is 04:13:42 It's like, we need to increase pricing still. With the increased pricing, we need to bring somebody else into buy you time. with the extra person and now at a capacity, then you need to start emailing your list on a regular basis. And from this point going forward, you institute Bamfam as a way of life. No one leaves the office without knowing when they come back in. If you just do that, you're good.
Starting point is 04:14:01 Okay. Cool? Yeah. No, I like that plan. I'm going to sweat a little bit about the price increase again, but I'll do it because you told me to. Dude, the worst case they say no man. And that's what I expected everyone to stay in the last time and no one cared.
Starting point is 04:14:13 No one cares. It's their kids. Don't worry about it. Yeah. Okay. to worry about it. Also, McKinney taxes are pretty good in terms of average income on the IRA. Yeah, yeah, people, I mean, people extend what I consider a large amount of money on their pets, which is great. You know, it allows me to practice the gold standard, which I like doing.
Starting point is 04:14:30 I don't try to play the low-cost game, but maybe unintentionally I am a little bit lower cost. Like, people do make comments that, oh, you're cheaper than so-and-so don't. Yeah, you don't want to be known for that. No, I don't. No, you're in a service business, man. Like, service businesses, especially with humans, it's like you pretty much. only have one play, which is build a brand and continue to charge more. Like, if you think about a meta-concept of service businesses in general, your prices should really only go one way. And you can
Starting point is 04:14:56 measure how much you've succeeded as a service business by how higher prices are. Because if you succeed as a service business and you do a good job long enough, then you will always have more demand than you have supply. And if that is the case, then you continue to raise your price. And so that then reinforces the brand, which brings better people who spend more and you do a good job. You get a better reputation, which reinforces the brand. And so that's the virtuous brand and pricing loop. And so you can measure how advanced you are as a business owner by the prices you're able to charge because of how good you are at the service.
Starting point is 04:15:25 I feel like you're really good and it's just a little matter of like self-sicine. Totally. Just charge more men. No, it is. I struggle with it because I never want, you know, people feel like I'm taking advantage. But like I do consider us to be top quality. Like people love us. You're not taking advantage.
Starting point is 04:15:41 You only continue. Go ahead. Go ahead. You take the money. and then you invest it in getting better talent. Better equipment. Better training. We talked about this yesterday, me and Sharon,
Starting point is 04:15:51 but that's how the flywheel works. If you want to have a high quality business, you have to make a lot of profit. Because if you don't, then you can't invest to have that high quality. Right. And I have started to understand that. The only way for me to help more pets
Starting point is 04:16:04 and do what I want is to be profitable and continue to go. Yes. If you want to go national, you need, yeah, you need to have, yeah, if you, it's interesting because it's almost counterintuitive because like the people who really need to raise their prices the most are like your type of person.
Starting point is 04:16:18 They're usually the ones that are like the most hesitant. Yeah, it's the Layla's, right? Like when I met Layla, I'll just say, just so you feel a little better about this. Like this is totally learnable. And this is a, this is a perspective on the world. And when I met Layla, she was like, I just want everyone to be healthy because we were in fitness, right? She's like, I just want to help everyone. And I was like, don't you think you'd be able to help more people if you actually made a profit?
Starting point is 04:16:40 And I would just say that our life is a living testimony. of that. Yeah, absolutely. We couldn't make this content unless we had businesses that make money. We wouldn't have time. We wouldn't have the resources. Yeah. Okay.
Starting point is 04:16:53 Cool? I can do all these things. All right. Well, you have the four-part plan. We're going to increase prices with the extra cash flow, hire somebody with the extra time that you get back from that person. You're going to nurture the leads and put up basically the fast cash playbook. We have the cash calendar system in there.
Starting point is 04:17:09 That plus the LTV playbook will be the two things that, I'll be the two things that, want you to focus on to install in the business is the first two things. And then after that, and Bam Fam is like, you can do that tomorrow. Like, that's not like an offer. Like, do that tomorrow. So those are the three actions, and then Bam Fam is just like assumed. Okay? Okay.
Starting point is 04:17:28 Yeah, no. I can do that. I appreciate it. Rock and roll, dude. And the pricing playbook will help you just kind of with some of the messaging around how to raise the price. Cool? Yeah.
Starting point is 04:17:35 I'm excited to get that. I appreciate it. You bad, man. Rock and roll. For doing the hard work. I had 18 pets growing up. So I love animals. Yeah, that's crazy.
Starting point is 04:17:45 I have about 18 right now. You and my wife will get along well. Great, man. I'm happy to hear it. All right, rock and roll. Thanks, man. Okay. Thank you for donating books.
Starting point is 04:17:54 All right, see it. Bye-bye. Hashtag bring back Bill. I know. We had a cat named Bill. Freak death. Very sad. Natasha?
Starting point is 04:18:03 He paid like $1,000 to put him down. You know that? It's crazy. I'm like, man, you make $95 for an exam. I get $1,000 to put the cat down. Thank you for donating bucks. All right. Natasha.
Starting point is 04:18:18 I thought this is for Natasha, no? Yeah, Natasha Green. What's up, Natasha? How are you? I'm amazing from the Bogie Down Bronx. Thanks for taking this call. No, you bet. Thank you.
Starting point is 04:18:30 You're on her rosy hotline. How can we help? Okay. So I have a mobile archery business in New York City, where we bring archery to schools, companies. We set up the archery range, and we pop up.
Starting point is 04:18:41 So in the past couple of years, I have seen an increase in revenue, but it's been staying around the same. So in 23, we made like 249 and 100 in bottom line in profit. And last year we made like 273 and 90 still like around profit. And then this year to date, I did a lot better, y'all. Awesome. We're around 297 with the same around 90 for profit. But I'm trying to get to a million. And so I would like to ask you a question on a strategy or something that's like been bugging us.
Starting point is 04:19:14 Okay. If you don't mind. Go for it. So a lot of schools share that they have a cap on their spending. And it usually varies. So here in New York City, you know, each school is like their own business. They have their own like budget. It says elsewhere, school districts have the higher level budget and it pushes down.
Starting point is 04:19:32 And so last week, you know, I was pitching and I was using some of the techniques that you taught. And someone was like to my 30K. offer, they were like, hey, no, we really only have 10K to work with. And so now it's sort of interesting. I'm trying to figure out, do I like sew good seeds? Do I like, you know, say, hey, let me work with this 10K. But knowing that, you know, when more funding comes in through different grants or funding starts for the schools, they'll buy more. But then do I hold the line and say, let me hold that space for another like school. But the vision and goal is to have more youth taken part in archery, right? Olympic archery, it's fun, it's healthy. So that's where I'm at. And it's been
Starting point is 04:20:14 exciting. Like, I think we can make a 500K this whole coming up by end of year. But I just feel like there's going to be points where it's pushed back because of, you know, schools have a certain budget. You want to take it? No, go for it. Right. Yeah. So, Natasha, one of the really interesting things about, like, the more money you make, the more money you make is that in the beginning, sometimes you have to artificially hold this line of supply and demand so that you can make higher margins. Now, over time, you're just demand increases and then you feel very confident in holding your line because you're like, I don't really care.
Starting point is 04:20:57 I have more demand than I can deal with. But in the beginning, you basically have to make this trade, which is why I think so many people kind of earn the right to continue to charge more over time because they do better and better. The demand goes up and supply stays fixed or goes down. And so then price rises, right? So if you feel confident that you're going to get $500,000 and you want to keep those prices because your margins are, they're not, I mean, they're good, but they're not like, you know, insane, especially as a smaller business. I'm more inclined to try and say, how can we increase your flow so that you don't feel this dread about not taking deals? Does that make sense?
Starting point is 04:21:34 So, like, we use marketing to artificially inflate the supply demand so that we can maintain the price. power that we want for the services and products that we sell. So right now, the question is, what are the core promotional activities that you're doing from advertising to let more people know about your stuff so that you can have more interest so that you have five other deals behind this deal, so you're not as worried about it? Good question. So in Howard Group, one of the things I shared, email marketing was my go-to. Because one of the things you share a lot is, y'all, pick one. Don't be everywhere. And so email marketing was what I did. this past year, but I did it monthly.
Starting point is 04:22:17 And it worked really well. That's why I'm in further along underrevenue. And then we're doing ArcheryCon in Brooklyn in September. And I plan on like doing, like I was inspired by you yesterday. And I was like, Tasha, don't just make it free, you know, to run ads. Why don't you like make it free but have up sale and like maybe do an ArchieCon bundle where they get like an arm guard and get some stuff for to cover the ad spend? Yeah.
Starting point is 04:22:44 And so I'm working through. some of the things you were sharing yesterday, but that's going to be my league generation too, right, for schools and communities and companies and all things in New York City. So I hope that helps. Like, I've been listening. I just like I'm in this weird space. No, you're good. So let me ask you this.
Starting point is 04:23:00 So what would it take for you to 5X the amount of email outbound that you're currently doing to generate deals and leads? Just doing it. Okay. So, Natasha, why don't I just save you? so much time and risk and effort and just say, just do that. Because the thing is, most businesses, especially under a million dollars a year, the solution almost always is more. And so what you perceive as high volatility is actually a symptom of a root cause, which is insufficient volume. You're not
Starting point is 04:23:35 doing enough, which is why it feels so sporadic. So that's it. So instead of being like, I have to change my bottle, what about looking at my pricing? It's like you're just not doing enough volume. So we just need to let more people know about our stuff. Keep the prices where they are. Margins are okay. If you were able to five X the amount of deals you're doing, you would have a disproportionate drop to the bottom line, right? I would. Right. So it's like, let's not mess with things. You have, like, is there a model issue? I'm sure there's things that could get improved, but that's not the constraint of the business. Okay? Okay. Got it. We just need to put more go. Yeah, just need to put more go in the car.
Starting point is 04:24:17 Yeah, absolutely. And then I think one of the things that I want to tell you that you'll be happy about with me is I reached out to like some folks I know higher up superintendents. I was like, do you want to do a district tournament? And then that allows me also to pitch like schools to do a district thing to help kids compete. And then it goes back to the messaging. You said I got to do more of. But you'll hear about it. And I'll give you an update in a week or two or three. That's great. I love that. I think here are also our lucky. hotline caller because we just hit 3 million copies sold. So we just passed Harry Potter, golden. That's all you. You gave us the luck that you do. Yeah, the goblet of fire. I just want to put that on you that you gave us that luck.
Starting point is 04:25:00 Yeah. Super snaps, Leila. Well, Tasha, do you feel clear on that? Yeah, so my homework is to jump into my CRM. We'll definitely look at some of the materials that you sent us and just start crafting a great offer sort of to, right? Like, don't make it. Where do you have your current offer, though, right?
Starting point is 04:25:19 You're a current, like, I want to change as little, as few things as possible. Why do we need to change anything? Just do more volume of the thing that's getting you 300. We're going to say, okay, well, you're doing a monthly thing. Why don't we think about this weekly or biweekly? Okay. Yes, sir. I will do that.
Starting point is 04:25:34 All right. All right. Focus. I will, Lail, I will. All right. Nice to meet you, Natasha. Thanks again. Have a good one, Natasha.
Starting point is 04:25:45 Have a good one, y'all. All right, the $100 million men also wanted me to let you all know. So right now, these calls are coming from people who just bought the megapact. So they donated $800. So we're doing that as a thank you for everybody who donates $800. So if you want, donating $800 happens on the thank you page of the donating 200 page. So you'd like to increase the likelihood that we're just trying to call, you know, we're trying to call them as to come in.
Starting point is 04:26:13 All right. So if you would like what? in our group answering questions. No, I know. But I was to say, like, we're, you know, we're pulling from there. So if you, uh, you want to call, then, um, then go, go donate more books. Okay. So if you're like, where is that coming from, that's where it's coming from.
Starting point is 04:26:28 All right. So next one, do you want to go with Mustafa? Mustafa. Mustafa? Dreamlift. I wonder what that is. Dreamlift. I wonder if it's like a, oh, it could be.
Starting point is 04:26:37 I was thinking like a truck lift. I was going to say it's one of those. All right. All right. Mustafa. Hey, how you doing, man? What's up? What's up?
Starting point is 04:26:49 to me about dreamlift. Is this a gym or a truck car-related thing? It's a car-related thing. Good guess. I said Jim. He said car lift. I lost. There you go. The wife he picked it. Are you guys done today? I just want to obviously say thank you for all the hard work you guys put in. No, you bet. Thank you for donating books. Thank you for donating books, man. I appreciate it. Thank you on behalf of the entrepreneurs who are going to get them. You would be surprised, but your book helped me save at least tens of thousands of in advertisements. Well, thanks.
Starting point is 04:27:22 That's awesome. I have to put that out there. Well, let me, let me ask you that. No, you bet. So I want to help you make as much money as I possibly can so that you can donate more. So what can we, what can we, how can we help you? What's revenue right now? What's profit?
Starting point is 04:27:36 Yeah. So right now, Dreamlift, what we do is we're a subcontracted to a school transportation broker, if you want to say. It's called alternative transportation or is transportation for students that. that, you know, whether they have some sort of a condition, or they have troubled homes or they're far out from the bus lane. So it's more like a pre-booked Uber for a student, if you want to say it, that's booked by the schools. Okay. In the last couple of years, we've been the number one provider for this company. Okay.
Starting point is 04:28:11 And we've been doubling our business. But it's still limited because all the sales are coming through the broker that exists. gives us the rights. So we're not the broker itself, obviously. But at the same point, I'm just trying to figure out how what's the best direction to go about that. I mean, we don't have to break free from them because they do, obviously, they're 100% of our business right now. I was at the mastermind and he said, you know, if you have a whale, that's an issue. And they are a whale.
Starting point is 04:28:46 So we're just trying to figure out how to. Well, you have two options, right? To not break free from that. Either, okay, so actually there's three doors you can knock on. So door one is you can try and decrease the risk of this specific whale by getting them to commit to longer periods of time and more business through longer contracts. That's option one. Option two, you can attract more whales. Option three, you can say, you know what, this is too risky.
Starting point is 04:29:10 I want to do, I want to get some more minnows, but I can get enough minnows privately rather than relying on, you know, the systems. Yeah. Okay. Because then we'll be competing with them for the same schools. And we're trying to stay away from kind of biting the hand that feeds us. Yeah, no, I understand. Well, so you can't, can you not, basically, does this guy have a complete monopoly on the entire area of all schools? No, no, it's, there is, like, it's one of, like, it's one of the smaller companies in the field, if you want to say.
Starting point is 04:29:44 They're having about 20 million, but the competitor are like 200 plus millions. So we're kind of growing as they are growing also. But my biggest issue is that we're not in control of the sales at all. So we're just kind of like getting whatever. We're eating whatever they can catch. We can't catch our own in a way. Well, long term, the dependency is not good. Yeah, of course.
Starting point is 04:30:14 Right. I learned that in the mastermind. Yeah, yeah, yeah. Yeah. So what I was thinking is potentially that we have like our own, we have built our own, like, we white labeled an app very similar to Uber, if you want to say. And we were thinking of going after a private pay. So whereas like parents, you know, serving the people that are able to afford like $40, $60 rides per day for their students. So is that not biting the hands that feed you?
Starting point is 04:30:51 No, because they're only to go doing, you know, direct to school contracts. Then we agree. So to me, what you just described is door three. That's what I was saying earlier. So one is, yeah, so yeah, we're aligned there. I'm not, I'm okay. That's what I say minnows.
Starting point is 04:31:06 That's what I mean. Like individual onesie-toos is going to be the minnows. Okay. Yeah. But if you can get them direct, then that seems fine to me. Like, you might even, like, you're in a space where I would be, it would not shock me that you might have absurd. cactel TV ratios.
Starting point is 04:31:25 I see. Yeah, it's just about capturing that one. Like once the lead comes and they're probably going to be worth, you know, thousands of dollars. If they, as long as the driving experience for the kid is at least positive enough that the parent wants to keep going, you're in the nuisance business. And that means like you're doing something that other people don't feel like doing. And so with new suspicences, people pretty much just like, as long as it meets a certain caliber, they'll just never thinking about it again and just let it keep going. So it's kind of like trash. It's kind of like alarm.
Starting point is 04:31:53 It's like, no one's like, oh, man, my alarm system is so good or my trash removal is so good. It's just like, you just got to do it and not mess up. And as long as you don't mess up, they'll pretty much stick with you. Yeah, exactly. So you're in the nuisance business. And so I think as long as you have a channel where you can require customers, I think the white label app thing seems a little bit like 201, a little bit advanced. I'd rather just be like, is there a way that we can, you know, post on thumbtack,
Starting point is 04:32:19 post on some of these maybe more local things in order? Or maybe it's local ads. So the thing is we're thinking about that, like it started off as that, but we don't want to have our own vehicles because right now all the drivers are 1099. They're all using their own vehicles. So we want to keep the same structure, if you want to say. Okay. But how does the acquisition matter for that, though? Before that what, I'm sorry.
Starting point is 04:32:45 But like we're talking about advertising, though. So how does that affect? Like the fact that you have 1099 drivers versus employed drivers. What does that change? It will change the way we, so the way it's advertised. So we can advertise as a, so we can't advertise as a transportation company, but we can advertise as a transportation platform. If that makes sense.
Starting point is 04:33:10 Like there's cities that have, let's say, yeah, to me that changes. Yeah, I got you. I don't think that changes very much, though, for what we're talking about. That's more semantics. Nice. Could you elaborate on, I'm sorry, on what you met earlier? So you need to advertise a way to advertise, and I'll say your transportation platform, I'll put this in quotes here, so that you can acquire customers who will then use the services through your distributed base of drivers, correct? Yes.
Starting point is 04:33:39 Right. And so fundamentally, that's all this is going to come down to. And so we need to either, like, you could still post on, you know, Angie's list, you could still run ads, either of those things that still work, whether you're actually doing. doing the delivery or a 1099 is doing it matters very little from an advertising perspective. Because the job to be done for the service is still the same to the end user. So the promise in the advertising or the promotion will remain the same. We will pick up your person. They will get dropped over here and we will do it on a consistent basis and they will not complain. That's the promise. And so as long as we can acquire customers at a decent price and know we can recoup it on some
Starting point is 04:34:14 regular basis, that's not a bad gig. I do think that it might be worth having some sort of one-time setup fees. so they can offset KAC, but I would just look at what KAC looks like in the beginning for either of these acquisition channels, meaning whether it's Thumbtack or it's paid ads, I would just look and see what it actually costs just to see, and either we have to improve our marketing once we find out what that KAC is, or we can change the money model such that we can break even on the front end and then let the back end be margin over the long haul. Does that make sense?
Starting point is 04:34:43 Yes, definitely. Okay, I see. because I was thinking of if we could kind of set it up where it's more like a subscription model Yeah, of course. And that would kind of give them a higher advantage on the On the pricing if you want to say.
Starting point is 04:34:57 Totally. Okay, so then that we can recoup our Yeah, and you can have them prepay, you can have them like just so you have some weapons in your arsenal, okay? So the money models book I talk about this extensively on discount continuity and bonus continuity, all right, in the continuity chapter.
Starting point is 04:35:13 But, so weapon number one you have is if you're going to go in memberships you always have you have unlimited names for fees onboarding set up you know what at first time first month whatever it is you can charge a certain amount of money up front one time to get somebody on and the main purpose of that is to pay the cover the cost of acquisition beyond that you still have other things you can still say hey we only do three months like if you didn't want to charge that you can say we only do minimum three months that would be an option right it's like listen if we're going to have you know if we're going to dedicate a driver and they're going to be full time on this.
Starting point is 04:35:43 You know, we need minimum three-month commitments. Now, you can move, you know, you can step that up and down, depending on, you know, cash flow for the business. But these are ways that you can accelerate it. You can also have prepayment discounts for people, you know, buy, buy 10, get two for the year to, again, accelerate cash flow in the business, pull it forward. Now, will people be willing to prepare for the year? That feels less likely for this type of service.
Starting point is 04:36:01 But I think you could for sure get one to three months. Yeah, yeah. We have, we actually, I had to test it's kind of some ads. Yeah. And we were able to get, you know, a decent, I think it was like $40. per client that would sign up for a month. And then we told them, hey, we're actually going to, you know, we came up with something just to tell them like, hey, we're not going to service it right now.
Starting point is 04:36:22 But keep them happy with this any time. Well, do you feel clear on what you need to do? Yeah. No, it helps a lot. Good. Okay. So basically not to, obviously to like keep that second section where we're just kind of fulfilling for other company or doing the dispatch for that company,
Starting point is 04:36:37 but also kind of grow the side on our end. All right, I guess. Yep. Rock and roll. Wonderful. Thank you, man. Congratulations, man. Thank you guys.
Starting point is 04:36:48 Appreciate you. Thank you for donating books. Thank you very much. All right. All right. So everybody who's online, if you're like, who are we calling? We're calling the people who donate the most books. So you want to get on the list?
Starting point is 04:37:00 Donate some books. All right. Let's rock here. So that was Mr. Mustafa. All right, let's go. Rohan, four roofers? Do you want to do Rufers? Or do you want to do virtual rock star?
Starting point is 04:37:18 No, no, go for four roofers. Four roofers, it is. Which is very high, it looks like. What's up? Hey, Alex. That's been an awesome event so forth. Three millions crazy. Congrats.
Starting point is 04:37:39 Thank you. Thank you. Goblet of Fire status. Yeah, and I think, happy birthday or belated birthday as well. Thank you. I appreciate it. Is it tomorrow? Yeah.
Starting point is 04:37:52 I don't even know. It's like whatever. Tomorrow. I just don't even care. That's funny. All right, bad. So talk to me. So roof it, yeah, four roofers.
Starting point is 04:38:03 Is that the name of the company? Yeah. So I own a business. I'm looking at it more like a learning, not earning phase. So it's really just me at about 200K a year profit. But I kind of look at it. Again, it's more like more else a job, at least at the moment. So performance-based marketing agency for roofing companies.
Starting point is 04:38:23 And the main reason I did that was I wanted to try to learn marketing. And it was almost a vehicle to do that. Okay. I love that. I love that, dude. Awesome. So it was a, I appreciate that. I mean, I took a lot of it from the content that you put out there.
Starting point is 04:38:35 So obviously, yeah, I did it, but a lot of credit will go to you on that. All the credit goes to you, dude. You did it. All right. So then it was a means to achieve that. Not really the end business I wanted to end up there. And I'm still doing it, of course. but about five months ago, four or five months ago, I've been working with one of my clients for a really long time.
Starting point is 04:38:55 Okay. And I added on consulting just for them. Yeah. It's a really good opportunity to learn a lot really fast. Okay. It's worked out really well, learned a lot, helped them grow. And I want to keep doing that and also made money because I've had a performance deal with them as well. Okay.
Starting point is 04:39:12 So, again, I want to learn as much as I can. So my thought is if I learned how to run and grow up. row roofing business. That would be really viable. I could then productize that. So then, you know, that's all the context that I have. So I'm head down working on this. But what I'm trying to think about is in a year or two, where do I go from there? So I can position myself best to then align with that. Yeah. So the three things that I'm considering later on, you know, to try to learn and get to that point would be number one, trying to facilitate roll-ups. I've seen you talk about. And then number two, either just buying a roofing company and trying to grow that,
Starting point is 04:39:53 maybe acquiring other ones, growing it organically or through acquisitions. And then numbers three would be, I don't know, like a private equity firm that buys and grows roofing companies as well. And I'm open to other suggestions, too. And the only additional other thing I'll say is that my number one goal is just to grow if that helps you answer anything else. No, that helps. So I'll say that the three doors you have are not mutually exclusive. So they actually sound more sequential than they sound different. And so I think that the next natural step would be for you to take over or buy one of the roofing, you know, one of the roofers, right? And then you install all the stuff that you've learned between, you know, working with all different roofing companies to actually run it well, right?
Starting point is 04:40:37 That's probably step one. Step two is once you have all the operations down, you have that business, you've grown it, you've expanded EBTA, then you can say, okay, I'm going to, you're going to be in the, situation of like, do I buy or do I build? Right now in the space you're in, there is a lot of in a activity, but at the same time, there's a lot of immany activity because there's still plenty of roofers that, you know, just like we'll sell for not a tremendous amount of money, especially the smaller ones. And so you could buy those up, especially if they're older, they have a phone number that always keeps ringing because that's like nice because there's always, you know, and established. You know, they just have like kind of a book of business that
Starting point is 04:41:08 just continues. But roofing is so transactional and sales heavy up front. It only makes sense if there's long-term maintenance plans that have already been built in, so they have recurring revenue, you know, on an annual basis. So with that being said, step one is I think like, like right now you're doing $220,000 a year, which is okay. I would want to make sure that you're really confident that you can take this over. It's going to be a little bit more risk, though, to be fair. And I mean, it was a presentation I gave today, like, you're going to make a bet here, right? But that's your betting on you. So you make the bet and then you, you know, you acquire one of the roofing companies that you feel like is structurally sound that you
Starting point is 04:41:40 can drive, you know, a huge amount of improvements in the business. Step one. Step two, you can expand that business, continue to improve the cash flow of the business. And at that point, you can choose to acquire other roofing companies or depending on how much it cost you to open into location de novo, you can just do it yourself. And that's going to be the decision that you make then once you have more information from the existing roofing company that you just took over. Okay. So then you wouldn't go into then, like, again, the private equity side and or like roll-ups.
Starting point is 04:42:08 It would more so be buying your own and then expanding that. Well, there's nothing wrong. So the things that you outlined are sequential. So I would not say go do a roofing roll-up without ever having run a roofing company. Yeah, yeah, okay. Or done a roll-up for that matter. Like, that's two entirely different skill sets, and you have neither right now. So it's like I'm trying to pay down ignorance tax number one,
Starting point is 04:42:30 transition from just marketing agency and a little bit of consulting to truly owning and running a roofing business, which will come with a ton of other things and ignorance that you're going to have to pay down. Once you pay all that tax down and you succeed, then it's like, okay, to expand, we can buyer build. in the buyer build concept, that is where M&A and kind of the roll-up concept that you're looking at comes from. But the end goal is maximizing EBDA for lowest amount of effort and capital.
Starting point is 04:42:56 It's a blend of those two things. Yeah. But it's a return on effort. I can figure out that the other ones later on, obviously the first step will be buying that. Yes, exactly. And in terms of buying it, I've seen some older things from you.
Starting point is 04:43:11 Would you suggest, like, waiting a little bit than trying to do a seller financing type thing or like I guess I'm not too oververse on how I would buy a roofing company I guess I mean I think right now step one is like you just need to like go like we're thinking probably like two years from now I would be open to doing it sooner oh no no I know you're open to doing it sooner I'm saying that I'm telling you this will probably take you 18 months to 24 months to learn to learn how to run the roofing business so let me just clarify when you're saying to learn it, are you saying from the company that I would then buy or from the consulting side to
Starting point is 04:43:55 then buy it? Yes. Like, what has to happen in order for him to buy the company? Like, how does he learn? Does he buy one and operate it? But then you're saying, well, then he would buy it now so he could learn it. Yeah. Okay, so buy it now.
Starting point is 04:44:12 And then, yeah, so then would I do, like, try to do like a seller financing? Oh, like, how do you make this first deal? Yeah, yeah, yeah, sorry, I misunderstood. Yes, yes, yes. Yeah, yeah. I mean, you want to get the lowest purchase price as possible, and then you want to get as little of that to be cashed down. And then if you need to have a third party SBA loan or something like that to cover some of the cash down payment, you can do that. So you might, you'll probably have a mix of three things, which would be some of your capital, some capital from a third party financing arm, which a roofing business is a pretty established normal business to get lending for. And then you'll probably try and get to seller financing for, call it between 20 and 50%. Awesome. All right. Well, that's a, that helps a lot. I appreciate. appreciate it and I'm bringing all you guys and like I mentioned like a lot of the frameworks that I've been mentioning here is just come you know right from a lot of your guys's content um and so yeah just just really thankful and uh I appreciate that all the help appreciate you man thank you thanks for
Starting point is 04:45:07 donating books man all right all right what okay oh yeah okay fine I see how it is see you leila Yeah, I know. We hit three million. Yeah, three million. Rock and roll. What do you think? We're parting. We're partying. All right. Bill Humphreys, virtual rock star. Let's go. 4.5 top line, I think 600K bottom line. Will, Billiam, tell me. All right, virtual rock star. All right. So we got 4.5 million top line, right? Yeah. 600K bottom line. Okay, so we've got 15% margins. All right, so talk to me. Like, what's, tell me a little bit more about the business before we go any further.
Starting point is 04:46:08 Absolutely. So, first of all, congratulations on $3 million. Thank you. Epic to watch. I was watching in real time. That was so cool. Well, congratulations on $4.5 million top line. All right.
Starting point is 04:46:20 I guess we're all winners. That's right. So, yeah, so yeah, yeah, my business, we hire insanely talented virtual assistance for private practices. Okay. Virtual rocks. Yeah. I thought this was like a rock star like a guitar hero. I was like, man, I was like, these margins seem low for some digital music thing. Okay, God. This makes a lot more sense. Now, let me just make sure that I'd understand the actual monetization structure of this. Are you, is 4.5 million the representation of the aggregate
Starting point is 04:46:49 payroll that you are, that you are taking on? Like someone signs up through you and then you're handling the payroll of that specific VA and then you pay them? Or are you doing placements one-time fees? Okay, got it. Okay, got it. So that's why the margins are slimmer. That makes more sense. Okay. So what do you, just so I understand gross margins really quickly, what are you charging versus what are you paying for talent? Yeah, awesome. So, you know, what we're doing a little bit different is we're paying a lot more overseas than $8 an hour. Oh, big spender. And then charging our clients 12. Okay. Got it. heard. I mean, the margins now make sense. So basically 50% of gross margin is going to overhead and then the other 50s is profit.
Starting point is 04:47:31 That's fine. That works. Yeah, that's amazing. You guys could both see that so quickly. It's interesting because I'm working with your advisory board. The first thing we're doing when I come out next month is we're raising my prices. Yeah. Love this for us.
Starting point is 04:47:43 Well, Chiron owns a portfolio company that literally does this. So I'll let Chirot take it. No, well, this is great. I think Alex hit the margins on the head as well. You want to be 50% gross margins is the right approach as well. And I think you're doing 50% of that being that margin. So it's totally okay. The increasing price points are good.
Starting point is 04:48:02 The issue then becomes, can you still stay sticky with increasing the price points? Can you do it with existing customers? Can you do with new ones? Talk to us and talk to us a little bit about that strategy and is what's the big goal here? Yeah. So without a doubt, great. And nice to meet you. I'll tell you that we are confident we can raise our prices.
Starting point is 04:48:22 We have a strong brand in the healthcare space. I'm going to be able to raise those prices with existing customers, but we're branching out. I started in physical therapy, which is where I was born as a PT. And the margins in that industry are the worse in health care. So as we're expanding into orthopedic surgery, when we tell them our pricing, I could say way more. I could tell they don't care. So we're very confident. We're going to be able to raise our prices.
Starting point is 04:48:47 Love this. Yeah. Love this for us. Yeah. Absolutely. Is there a, is there, are there other niches that? are adjacent that are easy for you to have the talent and linguistic kind of ability to say, hey, we already serviced this and it's easy to kind of turn them on.
Starting point is 04:49:03 Or do you think about it differently? Yeah, no, that's exactly how we're branching out. So we're in that rehab space. We started with PTOT. We're dominating now like the speech language area. We're getting more into functional medicine and chiropractic. And the big way we've grown is through me speaking a lot on stages. And so I'm speaking on a couple stages every month, going into different industries on different
Starting point is 04:49:24 like business related topics and it's a natural adjunct for us just to bring up the virtual assistance. So that's where I'm spending most of my time. So we're confident we can get the business. So what's the question? How can we help? Yeah, man. So this is it. Like this has been a master class on your book launch. Watching the power of a brand multiply it against all the things that you teach in your books, right? And part of the reason I've been so successful, and I just have to say this is because this company, I started two years ago with your books. So it was lead and it was leads and offers as I was building the foundation. So I attribute a lot of my impact to those two elements.
Starting point is 04:50:01 And so this book launch is a masterclass of all those concepts multiplied by brand. So I've been aggressive in my brand for about a year. And even though I'm super proud of my dozens and dozens of followers, I will tell you, I feel, you know, I've got this rocket ship and I'm going to be looking for someone to run it for me. I've got this crazy cool team with people who've been with me. But on the brand side, I'm speaking, I'm writing a book. I've got like all the social media and it feels diluted.
Starting point is 04:50:30 Yeah. So there's kind of this thing of like either I need to hire someone over there or so my big question was like, what's the one thing I can do to increase the impact of my brand without like diluting the growth of this rocket ship a month? So before Alex gives you a brand answer to this. Right. Let me give you a, I think you're thinking about it the right way. And there are, the question that you ask is a good one, which is, do you hire the brand or do you acquire the brand? As in, as in do you get, do it yourself or do you actually hire it out?
Starting point is 04:51:00 The Alex will tell you some portion of this takes a little bit of time. The question is, while it's taking time, how can you still get some endorsed introductions? Is there, maybe Alex can comment on this? Is there a way that you can say, hey, are there five influencers in the healthcare niche right now that can be helpful in, driving traffic while you help build your own brand simultaneously. So you can actually see if a brand in that space actually makes sense, right? Yeah. Because, yes, the brand will make sense as an overall delivery vehicle.
Starting point is 04:51:32 However, there are, I will tell you, there are some, there are some sectors and there are some niches where you can have the brand, but if you don't have an endorsed introduction capability, you're not going to drive any sales. So could you, could you experiment with that right now where you can say, could you find a micro-influencer in each of those areas or one or two to see if that actually helps. I'm curious your thoughts on that. Sorry, I was asking. Sean was asking me.
Starting point is 04:51:59 How fast you're going right now? Really fast. We launched literally two years ago. We're projecting that we project 10 million next year. Right. So upon hearing what you originally said, my first gut reaction before hearing anything else was just that I think your initial fear is warranted, which is that, you know, you have a very new business, and it's growing really quickly,
Starting point is 04:52:25 which means that you probably do have some operational debt as much as you must love your team. I can promise you that the team you have five years from now, you're going to be like, I can't believe I had the team that I have today. All right. So I want to lay that out there. Is this your, this isn't your first business? No, this is my third. I've started two others and sold.
Starting point is 04:52:43 Yeah, no, you sound like you have, yeah, you sound like you have chops. Okay. So then you probably do have slightly higher standards with your team. So that's good. I just, I hesitate when I see that kind of growth of like diluting yourself. So I think it'd be more, okay, now I have my answer for you. I think you absolutely should invest in the brand. I do think it's a great long-term asset that it's going to position you long-term for
Starting point is 04:53:06 what you want this to do. That being said, there are some things that I'll bet that you're doing that are taking a decent amount of time that have low return on brand impact. And there are other things that probably have significantly higher. And so like my time is extremely limited, right? And so there's probably a reason that you've noticed that like, I don't, I don't speak on any stages. I don't know if you've noticed that. I don't speak on stages. Because speaking on stages is really low ROI for me. The only thing that I get from a speaking on stage is if I choose to make a presentation. And if I do that, my presentation gets a million and a half views on YouTube and the 1,000 people there, amazing. But like, it makes no difference for me, right? Same same with podcasts. I only do podcasts if they come to my headquarters and come to my studio so I can walk from my office into my studio. And it's just the same as like a Zoom call for me. Then I walk back into my office and I keep working.
Starting point is 04:53:54 And so in looking at all the different things, then trying to translate this into how am I creating the strongest associations, which really just means like how am I demonstrating status, power, credibility and likeness for the decision makers who are buying the types of services that I offer? Got it. And so when I think about that, I think, okay, I want maximum. So the brand playbook, which is inside of the 200-pack donation that you got,
Starting point is 04:54:27 that one outlines this like in like steps, right? So it's like these are the associations. We need to, if we know these are the associations, like branding is what you let someone know about, advertising is that you let them know about it. And so branding and advertising happened together, but there are separate functions. And so the brand will get built by who you are and the content that you share.
Starting point is 04:54:49 The advertising is what's going to grow the business in terms of the number of eyeballs and people who see it, who are relevant and can make purchasing decisions. Makes sense. So I would want to say, okay, so like taking all that out, I'd say, all right, where are the fish, like you said you speak sometimes. I'll bet you some of these conferences have higher density of potential buyers and other ones don't.
Starting point is 04:55:09 Probably one thing. For sure. So it's like, I want to speak more at only the places where I have the highest concentration of the buying pools. and then that's my like super targeted very high ROI. And then my brand coverage, I'll put quotes here, is how can I give a little bit of coverage in terms of content? So when those people check me out between when I speak and when they buy for me,
Starting point is 04:55:33 that I look like I have a pulse and I'm providing value in between. And I see that kind of quote branding or making content as almost lead nurture for the higher ticket nature of the sales that you're doing. Because I'm assuming you're selling not just one person, but you're selling multiple head counts, you know, per account or whatever, right? That's correct. Right. So that's how I think about in terms of lay the land in terms of how do I build this brand.
Starting point is 04:55:53 And then the brand loop that still always has to continue, which it sounds like you're doing it well, but I'm just reinforcing it for you. It's that like the product that you have is still going to is the third part of the brand loop. It's what completes the loop. Right. Like I could advertise whatever I want and make content all over the place. But if the stuff that I had, if the books that I had weren't good, I would get everyone to introduce it. It sounds interesting. They check it out.
Starting point is 04:56:15 And then they would go away. Right. So the product still obviously completes the loop, and then that's what spins the wheel. That's such a good point. Yeah. And it's great because as we look at getting somebody to oversee the opposite of that, it will help me free up my time. So I'm focused on the highest revenue producing actions, whatever those are. And obviously right now, speaking on stage happens to be that.
Starting point is 04:56:35 No, and that makes total sense. I mean, Sharon six-ext real by speaking on 240 stages in a year. Oh, wow. Volume, bro. $200 million to $1.2 billion. man. Cool. Volume.
Starting point is 04:56:51 Like people, like, we had dinner in Q4 of last year, and we were talking about this exact thing, which is that like, and I think Natasha was on here earlier, maybe Natasha are listening. Like, so much stuff in business, once you have the model down is just breaking beliefs around how much volume is actually required. Like, people see my brand and my content. But like, I put out, I think 35,000 is what I put out last year. I think this year I probably topped that. I think I probably did like 40 or 45,000 pieces of content.
Starting point is 04:57:21 There's 365 days. Right. Right. So like just the sheer brute, like people are like, oh man, this, this, you know, this launch was so big. It's like, yeah, I also made 3,000 ads. I did 1,400 for the first round of ads. Wow.
Starting point is 04:57:37 Right? We're spending 500,000 a day, right? And so like, again, it's like, it's everything scale. And so once the, you know, once, it seems like your model's fine. I mean, it sounds like it. Right? And so now it's like, okay, you're going to probably, because the business that you're in does have a little bit of operational track. And so it's going to be a people heavy business literally in terms of what you sell, but also in terms of who's operating it. Totally.
Starting point is 04:57:58 The one amazing benefit here also is when you can take the brand and put unreasonable units of effort on the front end, you are getting kind of recurring revenue on the back end, which is, you know, the asymmetric return of that is insane. One time speech, forever paid. Correct. And so you could also say, hey, I'm going to do this for three years and then just wean off. That will still win because you've built your brand and generated the lead simultaneously into a recurring revenue machine. Yeah, I love that. And it's so inspiring because it parallels a little bit of what you were talking about yesterday with Lila when you were highlighting the big pivot changers, you know, what were the big movements that made everything possible.
Starting point is 04:58:38 The first thing you guys said was the content. But the second thing she said was when you guys went down into your company and like, bootstrapped over again in a way of like working crazy hours. 100% learned. And that for me is a little bit where I'm at the brand stage. So for me, I get a real clear vision of like, yeah, this isn't my first rodeo and I'm putting the right attention on it. It's okay that I'm grinding a little bit.
Starting point is 04:58:57 Totally. Almost an way of just acknowledging it that where I feel really clear now is that I want to focus on just those highest revenue pieces and building those other elements to support it and not worry necessarily about, you know, 12 to 2 million followers as long as I'm giving good content. Okay. I'm going to say this. is going to serve everybody else who's listening to this too.
Starting point is 04:59:16 And this will be super important for you in terms of your content. You will get lured by the algorithm to make broader and broader content. You need to resist that urge with all of your power. Okay. Because people will not buy from you because of your relationship advice. And so, right. Now you will get more views with that. But because, and the good news for everyone is that, and I'm so, so happy about this,
Starting point is 04:59:40 is that social media has changed. It's no longer social media. It still uses that terminology, but as of 18 months ago, it shifted to interest media. And so the content is the targeting. Got it. Exactly. So if you want your content to reach these healthcare decision makers, then make content about healthcare shit that healthcare decision makers and they will be the ones you see it. Because the AI already knows what the content's about.
Starting point is 05:00:10 It already knows the type of people will consume it. And so completely ignore. the views. Now, I'll say this. Within the context of if you keep the content static in terms of the nature of the content, then use views. So, like, if you make something
Starting point is 05:00:26 that's amazing about healthcare and you make another thing that's amazing about healthcare and one of them has three times the views, then that was a better piece of content, for sure. But if you're saying this relationship thing or this meme that I'm recreating got 10 times the views of this healthcare thing is not going to generate more sales.
Starting point is 05:00:41 It's a whole depth of like a mile deep This is a mile wide. And it's so inspiring because the vision, the big vision for me at the end of this is to have this school community that's got the largest network of private practice owners positioned to just like change healthcare, to actually transition and transform it. And it doesn't matter the view. I see your point if I'm like talking about relationships or like it's going to shift the idea of like when they're seeing me between stages going, oh, this guy is actually about a lot of things. Yeah. Yeah. Yes.
Starting point is 05:01:10 I also will tell you like if you have a chance to watch Alex and My mom. breakdown of Rails business, we talk about just having a very clear path from when you speak to how they come into your world. And I love the school community. As long as that path is very tight, you could be you could be doggedly kind of obsessive about that path. That way, you know, more input on the front end will get more people into that same path. And if all, for example, if that path is getting email addresses, if that path is getting into school groups, it's all okay. I'll give you the craziest thing. When I just started out speaking, it would be weird to go out and say,
Starting point is 05:01:44 hey, can you give me your contact information? Could you ask for stuff? So I actually made a deal with most of the hosts. I would say, hey, my speaking fee is X, but since I've never spoken for you before
Starting point is 05:01:55 and this is a great conference, I want to add value, would it be okay if I traded my speaking fee for the speaker list and I would only send out one email to the list? Oh, wow. So they give you the list, and you stay true to that promise.
Starting point is 05:02:09 And in that, email, you just say, hey, you tell the truth. The organizers allow me to do this because they love the fact that I have this group. I just wanted to, you know, inform me of this. Click here to join the group. It's 100% free. If you just did that, now you have a very clear path to one goodwill on the front end with the, with the audience. And then, we need like a sizzle.
Starting point is 05:02:25 We need like a, like a tactical bell ringer. There's a tactical bell ringer. But when I think it gives you a way to, now it gives you a way also when you say you have a speaker fee and you're, you're waving that. You create some goodwill on the front end. and it kind of reemphasizes your stature overall, which is really powerful too. And you still get the, what are you doing it for at the end of the day?
Starting point is 05:02:45 You're getting it for time in front of the audience and the list, right? Well, let's be very true to both those delivery mechanisms. And I'll also share something that is Sharon's tactic, but I will take credit for it, as I do with all my tactics. I'm kidding. But what you want you,
Starting point is 05:03:03 explain the survey from the stage for him? So the survey close is essentially, a lot of times when you show up either on a webinar or on Instagram, especially in front of an audience, the struggle is you have to tell them, hey, they're worried that you're going to sell something, right? And instead of that, you just say, hey, there is no sale in this. I'm going to give you everything that we talk about. All that I request at the end of this presentation is that you would take a three question,
Starting point is 05:03:27 10 second survey. Right? And then the survey essentially is half the closer framework. It's clarify where they're at, label their problem, and then sell Maui or invite them to a solution. And that's it. That way you don't even, you don't sell anything else. That way on all the surveys, now you know that Sharon has X pain. So when you make the call or make the email or make the DM, it becomes so much more clear
Starting point is 05:03:48 because you're reaching out because they raised their hand and told you what their pain was. Yeah. So it's an engaged list rather than just like, I mean, because obviously getting the whole list is amazing, right? Because then all the people who will engage are on it. But if you want to have like, I would say a softer ask is like if you're getting the list, that's like I'll say like that's ideal, right? but you might even be able to also say also for anybody who wants my slides or whatever it is, like go opt in here.
Starting point is 05:04:12 And then you can skim off the top and get the most, you know, the most engaged people. And you can also trade one or the other? Because maybe they're like, I don't want to give you the list. You're like, okay, well, then can I at least just say anybody who's interested in this stuff? Right. And then you can just lead in from there and then you can, you know, set calls and close. What's cool about that, too, is it's really serving still. Like, it's a small ass, but it really is service-based.
Starting point is 05:04:32 So it really does give us information to help us give them what they need. And it's a very small. I love that idea. I'm speaking twice this week. There we go, baby. Rock and roll. Well, I appreciate you. I want you to make as much money as possible because you donated more books.
Starting point is 05:04:44 And that's the virtuous cycle of Mosy Nation. Like more books, more money gets made, more books get donated, which then go into the hands of more entrepreneurs who make more money, who then donate more books and then around where we go. Yeah, dude, I'm giving out so many books. Because it's all, it's like my big, like, here you go. Thanks for let you listen to me talk. So, guys, thanks for everything.
Starting point is 05:05:01 Have a great day. You too, man. Thank you. All right. See you in September. Two. So anybody who is in the chat, two things. One, we just put a poll up.
Starting point is 05:05:10 We're super curious what type of business you guys got. Also, if you're curious who we're calling, we're just calling the people who are doing the 800 book donation. I would love to call everybody, but we're just obviously starting with the people who are donating the most books and trying to provide as much value as we can. So if you want a shot at doing that, you can do that.
Starting point is 05:05:27 This is not an illegal raffle. Never mind. Just never mind. Just whatever. Do you know what I'm saying? Fine. All right. David Edmondson, very Ux, I wonder, very UX. What do you think it is?
Starting point is 05:05:41 Okay. I wonder if it's a UX design. Hello, this is David? David, is very Ux a UX design company? No, it's actually the opposite. I don't do anything. He's like, I destroy designs. I go out, I'm actually a critic.
Starting point is 05:05:57 Yeah, I am so far away from design. And that's actually how I even got into the business, is I figured out what I was awful at to try to figure out. out what I might be good at. Okay, love it. So talk to me about. So what is this business? So you're doing a million top line? Is that what it was? A million three. Okay. About 500 in profit, but then I also get paid pretty well too. So it comes out to quite a bit more. Well, what's the, what's, what's, what's your total total all in earnings? 750 last year. Okay, so you're in 50%? Right.
Starting point is 05:06:30 Blew my mind. I love the, I love the, I could hear your shit-eating grin from Probably you just said. Okay, got it. Okay. Yeah, yeah, that's great. Yeah, more money, more people we can help. Okay, so 1.3 top line, 750 bottom line, and then I still don't actually really understand the business besides
Starting point is 05:06:46 you're not U.X. Yeah, that's been a long-term problem. Also, the company's morphed. I've had the company for January, it'll be 18 years. But the last five years is when it really started to become profitable and usable. I focused in on the e-commerce now. inch. So I build Shopify stores. Okay. That's kind of when I first started making money.
Starting point is 05:07:10 But then when I really started making money was connecting Shopify stores to NetSuite or Acematica or QuickBooks. Well, then that led me to the realization that basically 10 to 15% of the time when people buy a NetSuite implementation, it goes sideways. And it goes sideways bad. That sounds like. And they're willing to pay anything to fix it. Okay. So I went from making $30,000 building a Shopify site to making $300 to $500 fixing a net suite implementation. So is that per deal? Yeah.
Starting point is 05:07:47 Wow. Wow. And how are you getting these? So you're not doing a super, you're not doing a high amount of deal volume, though. You're doing a few deals a year. Yes, sir. And all of those come through referrals, mostly through CPAs. Okay.
Starting point is 05:08:03 So what's the goal? What are you trying to do? I'm trying to get to $15 million. I don't know what the official growth path to get there. I mean, I can tell you the unofficial growth path. I don't know if it's certified or not, but I can give you an unofficial one. Do more of the same. Yeah.
Starting point is 05:08:23 You're welcome. This is been great. Thanks so much, guys. Are you the only one delivering this right now? Yeah, exactly. I'm basically a glorified project manager. I have CFOs that work for me that do most of the delivery. And then I have several people that are more button pushers, we'll say.
Starting point is 05:08:48 And then I have an entire dev team out of Vietnam. And so this is kind of where it gets complex and kind of what took me for forever to get to where I am. We have our own integration platform, our own middleware. So when I connect Shopify to Acumatica or NetSuite, I can do all of that 100% on my own without going through any MuleSoft or any of the other big platforms out there. And also our e-commerce knowledge is typically the thing that makes someone first interested in working in historically at least. Yeah. Okay, so you attract people through, like it's a ham and the garlic situation, right? So they come in for the ham, you got to feed them the garlic. So people come because they want to go to their shop-fying and then realize their systems are screwed.
Starting point is 05:09:38 And so then you got to do the upsell, right? Basically. Okay, got it. So fundamentally, right now, you've got these centers of influence, which are these, you know, CPA firms. How many CPA firms are currently referring your business? Because you said you're not doing that many deals a year. So they're not sending you, one, you can't have that many of them. And two, if you do even have many of them, they're not sending you much.
Starting point is 05:09:59 So talk me through that really quickly. Exactly. I have less than 10 and each of them send less than 10. two or three deals a year. A year. Got it. And I just hired my first sales guy. So I took your advice that says, if you figure out what's working, just do more of it, compress the timeline. So I just hired my first sales guy. And his only job is to do networking because that's what's gotten me to where I'm at. Okay. So yeah, we want to be more, I would say more deliberate than the word networking itself. I would define that in terms of the actual, like the actions themselves
Starting point is 05:10:28 that you need him to take. So it's like, we need this many connections, this many reach out, this many meetings, et cetera, maybe even speaking. speaking, actually, probably would get a ton of sense for your type of business, but I think outreach is a good idea. But I would say that he's going to be a combination of farmer and hunter, right, because of the nature of how your business works, which is that each of these are affiliates, if you think about them figuratively, right? Each of these CPA firms, you know, send you, you know, send you. And so it takes one thing to get them to send you, you know, activate and send one, but then we need to continue to get them to send
Starting point is 05:10:57 month over month over month. And so I think having some sort of way of having a cadence where you can provide value of them at no cost in exchange for them telling you what new clients they have on their books so that they can refer you more business. That's how I would be trying to design this. It's like, what value can I provide a CPA firm so that I can have some touch base with them on a monthly basis that can then allow me to solicit them to, you know, quit pro quo, send me business. And if you have that with 10 guys, it's like all of a sudden you're at five deals a month, right, instead of one. Yeah. I have a question for you. maybe Alex, you can talk through this.
Starting point is 05:11:33 Tell me about this middleware layer. I don't know more. Is this licenseable? Can you do something with it? I'll give you an example of this, right? So let's say you have this middleware layer and you can, and you gave away free diagnostic. You said, if you have a Shopify store, plug into my middleware layer and it'll give you a report on where everything is broken. Is that possible?
Starting point is 05:11:56 Literally just read my emails from about a week ago. We had that discussion. Okay. Because if you're thinking about scale, you've already built the scalable platform that generates. Like, this is what Alex talks about in the money model, right? You need something on the front end, an attraction offer that gets people to raise their hand. And you want a qualified hand raise. There cannot be a better qualified hand raise than a diagnostic that no one else can provide. So that sounds like a, and since you've already built it, there's no more capital expenditure to that. So it feels like something that is worthwhile exploring. Yeah, that's the That's the crux of where I'm at. So from a scaling perspective, if I did get five deals a month,
Starting point is 05:12:39 I couldn't deliver them right now. So my job is I'm trying to fix delivery. I'm trying to take a bunch of that money and hire people that know a lot more than me. Okay. So I have some specific people that I'm going to try to target to bring that. Then that allows me to step back and work on the actual product side a little bit more, which is the middleware.
Starting point is 05:13:03 Plus, there's actually an invoice, an AR invoicing solution that's all built in as well. That's great. Dude, you've got all the great bones for a business model. You need to hire a couple people so you can basically get yourself out a little bit more. And then you need to be focused on promotion on the front end so that you can actually handle that five deals a month. But like, if you want to get the 15 million, you've got, you already actually have most of the bones already there.
Starting point is 05:13:25 You just need to increase your supply first so that you can then focus all your attention on growth. Increase, increase supply first. So increase my ability to deliver first. Yes. Yes. Yes. Okay.
Starting point is 05:13:37 Rock and roll. What's the point? Good job, man. Yeah, congrats. All right. I'm just a YouTube guy that listens to all your stuff and tries to actually do it. So we'll see how it works. Well, the more money you make, the more books you donate.
Starting point is 05:13:50 And so thank you. I appreciate it. And thank you from the Entrepreneurs' Books you got for. So thank you. See you soon. All right. All right. Hey, can you do me a favor?
Starting point is 05:13:58 There's a couple of questions. around survey close and explaining maybe you can talk use the closer framework as an ideology around this which is explaining what is the clarification what is the label and what is selling Maui because I know you really tightly yeah so clarification is just why did you why did you do xyz so every single person who you're going to sell anything to has taken one step whether it's why'd you open my email why did you respond to my post why did you DM me why did you opt in for my thing like there's always some action like even as simple as like why did you pick up the fun and why have you given me five more seconds? Like, you can almost always, like, if you're
Starting point is 05:14:33 communicating with someone, you label their prior action to them receiving your message as their indication of engagement. So you say, why did you indication of engagement? And then that then leads you to them answering the question with like, I, ideally, you want them to say a problem, which then we continue to ask the question until we get them to say that. So if someone opts in and I say, hey, you know, what got you interested in a gym membership? they would say something like, well, you know, I was just poking around. That's, we haven't moved past C yet, right? Because, well, you don't just poke around for a living, right?
Starting point is 05:15:07 There's a reason you're poking around, right? Well, yeah, you know, I've gained a little bit of weight. Great. Now we can move on to the next step. So now with labeling, we then, we basically reaffirm what they just said and say, okay, so you said you want to lose weight, how much you're trying to lose, where are you at right now? And they said, well, I'm here.
Starting point is 05:15:22 I want to get here. And you're like, great. So it sounds like you're trying to lose 30 pounds. You're trying to do it in 12 weeks. Does that sound about right? Yes. Okay. so you're not going to be upset with this if we do it in less time. Okay, fantastic. Now,
Starting point is 05:15:33 then it's like, now if we skip the other steps, I would usually use an O there. But if we're just talking one to many, then you just, you know, you could skip, always overviewing past the experiences. So what have you done so far to try and do that and what worked, what didn't, what was good, what was bad, what was bad. Let's compare our good stuff to our thing and bad stuff. We say we're not like that. And then it's S, which is sell the vacation. So you're like, okay, cool. So you've got our C. You're trying to lose weight. And specifically you want to lose it in this way by this timeline. Fantastic. So I think you'd be a good fit for our thing. And so that's where the S is on the survey closed.
Starting point is 05:16:00 So it's like, hey, are you an X looking for Y? Great. Well, I think you might be a good fit for our thing. And then that's more or less the three questions that you're asking after someone gets the freebie. So if you're pitching or soft pitching, you'd say, hey, I've got 1,800 slides. It would take a long time, even if you used AI to remake these things. And so if you want all the whole slide deck, just opt in. There'll be a couple questions just because I want to learn more about you.
Starting point is 05:16:25 And then from there, you just triage the questions to people. who are more or less interested. An alternative way of doing this, instead of CLS, which is what Toronto was saying, a different way to approach this would be Bantz. So Bant was something that was invented by IBM in the 1950s, and it was because they looked at all the customers they had, and they realized they had four things in common. And so Bant stands for Budget Authority need timing. So do you got the money?
Starting point is 05:16:48 Can you say yes? Do you need this thing? And is now a good time. And so you can use those same four questions as alternatives. Now, they're a little bit more sales-heavy. So it depends on kind of the context that you're making this solicitation in. If someone's responding to an ad, makes sense, right? If someone is responding to an email that is outbound and they're responding, the next natural
Starting point is 05:17:08 response might be banned. Like, like, before we move any forward, like, this is kind of our range. This is the type of people we work with. Do you have the decision making power? Is this something that you're looking to do in the next week or two? Right. We would ask that. Now, on a survey from a stage where there's, let's say, you're at a mega event that has like
Starting point is 05:17:21 a super wide personal development thing or something like that. and all different speakers, all different industries, then that might not be the, you know, that might not be your first sorting mechanism. Perfect. You said short, but that was not short at all. No, it was good. I think it gives people enough context on when to use the thing.
Starting point is 05:17:37 Yeah. Because a lot of times you want to be as soft as possible to survey, not to, not to trigger sales resistance. Yeah, yeah. Hopefully that was helpful. Good questions about that. And for those of you who are just tuning in, we're calling people who donated the most books.
Starting point is 05:17:52 And so right now we're just, like, the people who donate to 800 books or more to donate books, you can go to the link, or you can look at Green Man, our $100 million man over here, go.org.com, maybe there's a phone number somewhere. I'm not sure. I can't see the stream. But maybe they put a phone number up because I think we have a couple. We have not a couple.
Starting point is 05:18:11 We have more than a couple people who are taking calls. All right. So this is D. Donate books. You can go to link. Hey, man. What's up, Dee? Hey, Matt.
Starting point is 05:18:20 What's going on? Okay. No, you're good. It's a five second delay. Okay, so revenue is $2 million a year, profits $500,000 a year, alpha-a-wellness ketamine clinics. Ooh, this is more Sharon. This is more Sharon's area. This is Sharon's area of expertise.
Starting point is 05:18:37 This is not my, it's not my forte. Go ahead, man. Go ahead. Yeah, great to talk to you guys. Happy birthday tomorrow. I've learned so much from my band days when I've been out here out there in Vegas. And I'm sitting here with my eight-year-old, youngest son, future entrepreneur. Say hi.
Starting point is 05:18:55 Hi. Hey, bud. What's up, man? Yeah, so he's going to blow up business more than, maybe more than you, Alex, but maybe not. Oh, I'm sure he will, man. I'm sure he will. Here's the deal. So we do IV ketamine and we really see a 75% decrease in depression and anxiety scores in like three or four weeks.
Starting point is 05:19:14 Amazing. But I'm trying to increase our show rate to our consultation. So most of our consoles are happening online via phone or Zoom. Yeah. And so we got about a 40% show rate. And when I was out there at VAM last month, we talked about that. So we're still implementing some of those things. But I would just want to get some feedback of how we can get maybe 60% of people to show.
Starting point is 05:19:36 Because I think if we can just build more value. Yeah. I mean, my goal is I want people to be like, man, I'd leave my mother in the rain at the bus stop in order to not miss this appointment with them. I'd leave her there anyways. But I don't have to go to the appointment. I'm kidding. I'm kidding. It's a joke.
Starting point is 05:19:52 Okay. So I think your instinct is right. There are probably still more boxes you need to check the playbook that you just, that's on the way. Literally just follow the whole thing, the entire checklist. All right. That's number one. Number two, I'm going to bet. So some of the biggest levers on throughput are going to be things that you can say, yes, I'm doing it, but it's not a binary of am I doing it, but to what degree am I doing it? So volume is one of those, number one. Number two is going to be the speed. Like if you get a, if you get a scheduled appointment that you scheduled immediately versus that you're able to book, you know, three days later, the immediate one is going to have a higher show rate. Also, the latency between when you're booking the appointment from when you speak to them is also going to have a huge lever on show rate. Yeah, so we've been in GHL to four days from like, like, 10 days. Uh-huh. So, and I think that's, I think that's helping.
Starting point is 05:20:49 We're just, we're too new into the changes to really know for sure. But, you know, we're doing like an ethical bribe with a gift. Okay. I'm actually starting to do that. Okay, good. I'm calling with a personal voicemail or personal video for their cell phones. Yeah. And so, yeah, but I'm kind of thinking of like, is there any little piece of content that I could send them?
Starting point is 05:21:08 Yes. No, it's a great, it's a great question. So think about it like this. I would ask, so like what I would want to do, like, this is like, this is how Alex would really solve this problem. Like if this was my business and I owned it and it was a huge constraint, I would spend all my time calling the 40% of people. Oh, you said, no, 60 you're not showing, right? Okay. So call the 60% and say, hey, don't need you to come in.
Starting point is 05:21:32 Totally cool. I just want to understand why you didn't. And I think that you will be able to unearth the three largest obstacles that people probably have. So, like, I'll tell you an example. We'll see it like something that blew my mind. So I found out a lot of people didn't want to show up to gym memberships who were overweight because they were embarrassed about, like, showing up to a gym. And sometimes girls get intimidated.
Starting point is 05:21:54 which is a concept I have never thought of because I've never been like, oh, I don't want to go to the gym because I'm intimidated. It's just never been a thought to me. I'm like, I'm just going to go to the gym, right? But if you're overweight and you're ashamed or you're like, well, there's all these guys and they're big, you know, I don't know what I'm doing. What if I get hurt? All these other things, right? And so what you'll find is I'll bet you it's not one thing, but there's probably three or four buckets that different avatars will present with. And the lead nurture, one, can account for those things. But also the VIS, like, do you have any kind of video prior to them opting in or any, anything like that on the flow for a new prospector customer? Yeah, I just got that filmed and edited. It's about six and a half minutes.
Starting point is 05:22:31 We haven't implemented that. Great. Great. Great. Great. Great. Great. Great.
Starting point is 05:22:34 Well, that, I mean, I'll bet you that, okay, so I'll just tell you right now, like secret sauce. Creating the VSL will probably be the single highest leverage thing that you can do. That's a one-time fix for lead nurture and closing, both. Ben, just about anything else. Because it's a sales motion. Yeah. You can get away with whatever you want if you frame it right.
Starting point is 05:22:56 And a VSL is literally all frame. I will have one idea that has worked in very similar situations, especially in kind of preventive health care that we've seen, which is you have to do this ethically, but let me kind of frame how this works. Let's say the sales reps call is with Alex tomorrow at 4 o'clock. The sales reps calls one day prior at 4 o'clock. And he calls one day prior and say,
Starting point is 05:23:20 Hey, Alex is this, this is Sharon calling? and normally get a voicemail or whatever at that point. Oh my gosh, I'm so embarrassed. I called you one day earlier. I'm actually looking forward to our call tomorrow. I actually have a great game plan set up for you. And so that one early appointment, and then it's like, hey, hopefully you'll watch the video that we sent you
Starting point is 05:23:39 and I'm looking forward to seeing you tomorrow at 4, right? That one little call that happened 24 hours prior, even though it seems so innocent from a chiropractic or preventive health care basis has changed so many people. So it serves as both. as a, I'm confirming your appointment with a dentist call. At the same time, it shows the prep and the energy of the sales rep in a very thoughtful way without it being aggressive.
Starting point is 05:24:03 And so you can use the playful tone, do that. And it seemed to work. So one idea to experiment, if you will. So I just have a quick question. So when people don't want to pick up their phones these days, Alex, how would you get the 60% who chose not to show up to the appointment? Like, how do I get them to engage? Because my concern has been, I'm just going to spend my,
Starting point is 05:24:22 Oh, dude, the 60%, we don't need to, like, contact all of them, man. We're, like, it's like, this is like a one-time lift. Think about it like a project. Yeah. So it's like, if you have, call it 100, you know, people who missed appointments over the last month, whatever it is, right? Just make it your mission to talk to as many of them. I mean, we're worth the last 200. Like, doesn't matter, right?
Starting point is 05:24:40 Like, you just want to talk to as many of them as you can to just find out the answer. And then once you have the answer, and this is really, this is nuanced but important, is you want to describe the reason they didn't show up in the language. they use. So if you saw, so I'll give you an example. So you saw the presentation yesterday and maybe today, right? So in the narrative section where I talk about the 10 biggest decisions that shaped my life, right? So in that section, if I say, I've got a lot going on right now, and I also say, let me see how some of these things that I have going on work out, those are all I'm busy statements. But if I say only one of those things, that's only going to resonate with somebody who would literally describe it to themselves in that language.
Starting point is 05:25:26 And so by stating four or five different ways of saying the same, quote, objection, and then overcoming it with one thing that overcomes all five, which are still the same core issue, but still describe differently, you'll have a higher percent conversion overall. Does that make sense? Yeah, it does. Okay. So when you're asking them, it's like, one, I would record the calls if you can, but you want to use as close, the syntax as close as you can to what they described,
Starting point is 05:25:49 the reasoning behind why they didn't show up as. So then how do you use that in that nurture sequence leading up to? It's going to be in the VSL because think about these as FAQs or like these are objections, right? The fundamental are objections. I mean, they're, they're, if you think about like, what is required for someone to buy? Well, they have to show, right? What's required for someone to show? They got a schedule.
Starting point is 05:26:10 Well, you've got the scheduling part down. You may be, you might also be, actually, how are schedules happening right now? So right now. I love showing shit. request, yeah, people request an appointment. Okay. They request an appointment. And then our VA reaches out to confirm that appointment.
Starting point is 05:26:28 And then the appointment is booked. But is it from, is it from ads or what is it from? Oh, yeah, most of it's from ads. So we're doing about $27,000 a month in, and, okay. Heard. Heard. And it's a VA. So you can't have somebody talking to them on the phone.
Starting point is 05:26:42 And then we thought maybe part of our response rate is like people don't want to answer the phone. Although I'm getting ready to implement a, agent to actually do those calls. Yeah, you telling me that you have 40% now makes a lot of sense. Like, it's just like they haven't talked to anybody. So there's no stakes. It's very easy to cancel
Starting point is 05:27:03 on somebody you've never spoken to. But it's even better, right? It's super optimistic because you get 40%. Yeah, it's actually not bad. Yeah, it's not terrible for how low touch your current thing is. But how poorly we're doing it. No, no, not at all. No, it's not poor.
Starting point is 05:27:17 It's just that like you basically have to sell the appointment. Correct. You know what I mean? And right now it's not being. sold is just being scheduled. And so a lot of the show rate is just how the, how the, how the, how the actual appointment itself is being positioned. Okay.
Starting point is 05:27:29 There's also, so, yeah, I'll say one last thing. You can make the call, but if you, you can try the multimedia approach as well. If you think that the person is going to, maybe there's a text, maybe there's a video text message, which is just a, you know, 60 second video that goes out, which is just you with the selfie video that is reconfirming the appointment. And you can say, hey, you know, Jenny from my team just called. I wanted to make sure you got the call. and then that's all looking forward to meeting with you tomorrow.
Starting point is 05:27:52 And that can go out as an automation as well. So you have multiple ways where you're touching them. Again, as Alex said, you're just selling. You want to touch them in many ways. You're just selling them to show for the appointment. That's all this is it. Back to the VSL, part of it is like, now you're going to find that things come up and they get in the way. But let me just tell you.
Starting point is 05:28:10 So kind of along those lines, that's how you put it in the P. So the VSL is going to, like, if I had to order this, the biggest lever is going to be the conversation. The second biggest lever is going to be the VSL. Conversation with a center is what you're saying. I mean, ideal world. Again, I don't know what the cost basis is, but I'm going to guess that having somebody who's phone reaching out is not going to cost you too much more than current.
Starting point is 05:28:32 And I think the leverage, like, it could literally flip it from 4060 to 6040 just from that by them doing something that we call it, you know, we call it integrity tie down, which is just like, so is there anything that's going to prevent you from making this appointment?
Starting point is 05:28:47 Let me give you a couple reasons that sometimes people will miss them. Are any of these going to be reasons that you're not going to make it? Once you get someone to commit over the reasons they would normally cancel, the show rights will go up. Because sometimes people will book appointments to get someone to stop bothering them. Yeah. Yeah. By the way, just as a super frame for everyone that's watching and listening,
Starting point is 05:29:08 if you can figure out there's an insane amount of leverage value from figuring out kind of, it's the set show close, right? If you can figure out the set show close ratio, the set to show is a really, really powerful thing to get to obsess over. because sometimes we forget what we are actually selling. The ads are selling what? They're selling the appointment, selling you to the schedule. Then from when you have scheduled, you're selling them to show.
Starting point is 05:29:33 You're selling them to show with the frame, right? But so if you can figure that out, the amount of leverage profit that you make is insane. So just know, I think I was zooming out here talking about your situation, but you're in a very fixable situation with the checklist. but it's awesome. You're walking in with a 40% kind of show rate, which is awesome, man. Good job.
Starting point is 05:29:55 Rock and roll. Thanks, dude. Well, let me just briefly tell you guys that as you and your team, Alex, help us to scale, you're saving people's lives because literally I had somebody this week tell me that he's alive
Starting point is 05:30:07 because he got this therapy. So thank you for what you do. You're making a real difference in people's lives by helping me touch more lives. So thank you. That's all you and I appreciate it. But you're the one doing the work, man. Thank you.
Starting point is 05:30:18 Thank you, bye. Yeah. All right. All right. So again, for anyone who just tuned in, we're basically just taking calls from anyone who donated 800 books. Anyone who donates 200 books gets everything that's on to my left for free. So you get the lead system free, which includes all four playbooks.
Starting point is 05:30:41 Here, I'll just show you guys what it is, if some of you guys are tuning in. So you'll get all four playbooks, which is the GoToDads Playbooks to help you scale your ads. The Hooks Playbooks will help you scale your content. The branding playbooks was actually the content. that's contained within your content. So you make the associations to command higher prices and ultimately create a future-proof business. That one takes longer, but it can happen faster if you do it right.
Starting point is 05:31:01 There's market machine, which allows you to operationalize the other three playbooks. So that's the first four that you're getting for free when you donate 200 books. On top of that, you have the closing, the sales system. So you get lead nurture, which we were just talking about some of that. There's a checklist in the back of this thing, worth its weight in gold. So Allen is a company that we owned, and we analyze 100,000-plus appointments of every single touchpoint that increased the likelihood someone shows.
Starting point is 05:31:21 We put all of that into this checklist, so you can just follow it. So that's the leadership checklist. You've got closing for like, one of my favorite parts of this is seven universal closes that everyone needs to learn. And they work no matter what someone says. That's also free. And then on top of that, you have the proof checklist, which allows you to condense. So when we talk about VSL, video sales letter, that is an element of proof.
Starting point is 05:31:40 And we want to follow the checklist inside a proof checklist in order to facilitate, speed up people actually buying. So you get the lead system free, you get the delivery system free. You don't have to get the delivery system free. So that's going to be LTV and retention. So this is decreasing turn. This is getting them to buy more times in more ways. And so by doing that, you jack up LTV.
Starting point is 05:31:58 So both of those things, delivery system, both those playbooks come for free when you donate 200 books to other entrepreneurs. So lead system free, sales system free, delivery system free. And then you finally have the profit system. So when we looked at businesses, some people can't get enough leads. Some people can get leads, but they can't close them. That was his situation, right? Then we have people who get leads and close them, but they can't retain them. And they can't get enough LTV.
Starting point is 05:32:20 Some people do all first of these three, but they're just not making enough money every month. And so there's three different kind of ways of doing this. Now, we talked to one of these people earlier. They needed a hit up. I think it was Natasha. She needed, she needed help her existing list harder. This is what the fast cash playbook is all about as a cadence of making solicitations to the audience in such a way that it doesn't turn them off, but also just generates more cash. This is something that drops straight to the bottom line because it's already working on what you already have.
Starting point is 05:32:42 So that's the fast cash playbook. The next one is pricing. This is my top 10 pricing optimizations. I've never seen a business that has all 10. the things you can immediately use if you're a business owner that can help you cover the donation. I'm not promising that. I'm just saying that's what I would start with. And they have price raise letter, which literally is exactly what it sounds like. It's just so tested because we've done it so many times that you could literally do nothing else just send the letter and just make more.
Starting point is 05:33:03 Not a promise. I'm just saying that's how price raising works. All right, so you get all 12 of these people pay $35,000 and people are just on the phone for just a portion of one of these, not even the whole playbook. They also added one day in person delivery. So I'll be clear, but you get all 12 for free when you donate 200 bucks. We also trained an ACQAI, which I did 226 in-person consultations. One-on-one, people paid $135,000 for the last two years. This was an, like, look at this. These are my actual notes.
Starting point is 05:33:32 It was just intake calls, recommendations, looking at the actual constraints of the business, coming up with the plan, delivering it in person, doing follow-up calls with 226 unique businesses, with the sole purpose to train an AI on how to specify which playbook and how to personalize it to each industry so that for those of you who are like, man, I don't know if it works for the marketing age.
Starting point is 05:33:50 I don't know if it's going to work for an influencer. I don't know if it's going to work for a coaching business. I don't know if it's going to work for a gruffing company. I don't know if it's going to work for a plumber. Yes, it will because I not only work with one company like yours, probably multiple and probably some bigger and some smaller. You can literally just ask it. And so that is trained on all 12 playbooks,
Starting point is 05:34:06 plus the notes you haven't seen, plus 226 of these and the notes of all three of the books that aren't released. All right. And to make sure that you know how to use the AI as good as possible, That's why I have the ACQ implementation workshop. One day in person for this is $35,000. I'm going to be leading you through it virtually. You get this for free when you donate 200 books.
Starting point is 05:34:28 And for those you just tuned in, you can see the counter right now. This is the Guinness Book Record. So we have the fastest selling nonfiction book of all time. So on our way up, we surpassed George Bush's decision points. And then we surpassed Bill Clinton's, my life. I can't remember what it's called. Anyways, Bill Clinton's book, then we had Becoming by Michelle Obama,
Starting point is 05:34:55 then we had Promise Land by Barack Obama, and then we dethroned Prince Harry. Please don't kill me, all the politicians. I'm just, you know, I'm just a guy on the internet. Anyways, anyways, so they were doing, he had $1.4 million was the record, and we did 2.5, I think, 9. And so anyways, every single thing that we put into this launch, launch blueprint.
Starting point is 05:35:22 Okay. So this contains the emails, the texts, all 1,700 slides, which you would not be able to recreate with AI because it would be absolute nightmare. Like you wouldn't be able to do it. It has the transcripts, as the production notes, it has our entire timeline. And I think the most valuable part of this playbook is actually the internal memos that we used to document each of the decision. So when you put an event like this, this is, if anybody's had a wedding before, this is like having a hundred weddings. The amount of details that are required to do something like this,
Starting point is 05:35:52 like this took two years fundamentally to actually put together. And all of the assets, which cost me millions of dollars, like literally, not like, oh, it cost me millions of dollars. You get all of it for free when you donate 200 books to other entrepreneurs. And so one of the cool things about this one specifically is that this one is a digital asset. This is all physical. All this is something that this come in the mail, all right? And comes in this nice premium binder here.
Starting point is 05:36:14 but this guy is digital. And I think the advantage of that is that you can allow, you can use these assets to inform what you want to launch a new location, new service, a new product, a new event, whatever it is, you can launch it because everybody's got to launch stuff. And so that's also free, but that one's only while the live stream is on. And so I'm going to keep going, or maybe not. But if you're on the fence, just go grab them now so you can lock it in.
Starting point is 05:36:39 And all that stuff's free when you donate 200 books. The big mission behind this was that, books have changed my life, experiences that changed my life more than just about anything. And I wanted to facilitate that for as many entrepreneurs as possible. And so two years ago, I asked myself the question, what would I have to give to get business owners to incentivize them to help me donate books and put books in the hands of every entrepreneur America? Eventually the world. But for now, there's 32.5 million in the U.S. and I'll start in our own backyard first. And I think the reason that this got me so motivated was, I mean, all the names that I named on that nonfiction list, something that was weird to me or that's,
Starting point is 05:37:14 stuck out was that all of them were politicians and both sides of the aisle. So I've no, you know, whatever. But I was like, why is it that all the nonfiction bestsellers of all time are all politicians? I was like, I feel like we're the ones who pay the bills. We're the ones who pay the taxes. And I feel like one of us should own that record. And I see this as our record. I definitely don't see this as quote mine. Like this was, this is 100% of team effort. And so my goal is to put these books in everyone's hands. And so we're able to break the record and hopefully we'll get way more PR around this. So more entrepreneurs will find out about it so that more people will get the books, get the help they need. And then the goal here is that we can create this
Starting point is 05:37:49 self, self-looking ice cream prone, this snowball. And you've heard some of the stories of people who called in where like, hey, I read your first book. And then I read the second book. And then I built the business off of it. I think for Tchaar was saying that. He's like $4.5 million, $600,000. Bottom of mind, I'm not guaranteeing that. I'm not saying that. Your results will be different. All right, but he used the books. I was able to build the business he wants. And so he would then came here and he donated more books. So that's the cycle I'm trying to proliferate. And that's why we're doing this stuff. This is a donation book drive. So I appreciate you guys. So that being said, live. It's a lot. The all that stuff you'll get the only one that's live
Starting point is 05:38:24 only that will disappear is that red, that red launch bonus, which is the blueprint. All right. So that blueprint goes away when this live stream ends. All right. So if you're on the fence, do it now. Go to go.acq.com. There is also, um, We got a partnership through a firm. So for those you are in the U.S., at least in Qualify, you can get it for $249 a month in 24 installments. So Chipotle burrito a day, if you will. That being said, let's call the next one. I'm calling people who donated, who are donating books right now, the top.
Starting point is 05:38:57 Can I free one thing? There's a lot of questions in the chat about this. Oh, my bad. No, no. Alex and I will talk about this, but if you are selling by appointment, this was very important from a VSL perspective, everyone a lot asked about what is a VSL. etc. If you're selling by appointment, you're probably putting a lot of effort on the front end, either with an ad or a video or content, et cetera, and then getting people to schedule an appointment. And then as soon as they schedule an appointment, all we say is check your email.
Starting point is 05:39:22 There can be a more delightful thing because at that point, at the height of interest, someone has taken, made a decision to sign up and schedule an appointment, do something more then, which is why we suggest this idea of a VSL, which is a video sales letter. And essentially, it is a video creating a next step. process for them. Right. So two things happen there. One, they're at the height of emotion of why they scheduled it. So you're reaffirming why they did, why they made that decision. And second, you're pre-framing what comes next. The most thoughtful thing that you can do is to tell somebody here's what happens next. That is the greatest thing that you can do in sales. So now they know,
Starting point is 05:39:57 hey, I booked this appointment with Alex, what happens next. They know exactly what happens next. Right. So the two things that happened there are, number one, is that it is a lead nurture mechanism where now they are happy that they did that. They have some connectivity with you that they did that. And so they show for the, they have a higher likelihood of showing up for that call. Second is you're also pre-framing the call itself because now you can reference did you watch the video as the opening part of the call, which allows you to have a much more easy way to break rapport on that call or get rapport on that call. So anything else you would add on the video sales letter. That's it. Yeah. So it doesn't matter if you're a, you know, a real estate agent, mortgage broker,
Starting point is 05:40:33 coach, consultant, just don't think that they're going to book accountedly and then you'll see them in three days. Take a minute to actually create some delight around that process, teaching them, here's what happens next. Yeah, a lot of the, so VSL structure, I have like two structures that I, that I tend to work off of with VSL. So if I have a, what I would consider a like very well understood service. So like I'm a chiropractor. Then I'm going to usually do just like a kind of five Ws, like who, what, where, and why, how of how is this going to work. So this is like, let me tell you what to expect, you know, when you're expecting, who at what, you know, why how. And then I'm going to go through the biggest objections that someone's typically going to have around purchasing my thing.
Starting point is 05:41:13 And then for each of those, we're going to follow the belief breaking framework. So if you haven't, maybe my camera dudes can walk through this with me. But you're going to say, this is how you break the beliefs on a VSL or really anything. They believe. Step one. Step two. Say why they're wrong. three, say what's right, four, proof.
Starting point is 05:41:51 And so it's like, okay, I've got belief number one, I need to break, belief number two. And when I say beliefs, a lot of times it's just like, what are the things, like, beliefs is just like this amorphous thing. It's like, what are the statements that get them that they say before they say no, right? So they say, I can't buy because. And so you just want to handle all the becausees. So because one, because two, because three, and because four. So they because, and let me tell you that that's why that's wrong. Like, you name it, and then you say why it's wrong, and you say, let me tell you a different way of thinking about it.
Starting point is 05:42:19 And then let me give you proof of somebody who had the same issue like you and overcame it. Right. So that is how we structure. So who, what we're in a how? And then we look at what are the three, four, five most common complaints or objections to showing up. And then we cover those. And then if you want, you can just add even more proof at the end. If you guys want to look at a sample, like literally just go to. go.acq.com. I think there might be one that's called, I think it might be recap.acq.com.
Starting point is 05:42:44 Maybe the team will know. But it's like a 14-minute video that I have. That's literally, it just follows the same framework. And I would say this, having a VSL will outperform not having a VSL, period. So like, if you don't have one right now, especially an appointment-based system, you will significantly benefit from adding it. Secondarily. People want to make it seem like it's a black box. Like this is big magic. of like there's NLP and there's this manifestation and energy that you have to put into, like, you just need to give them the information required to make a decision. Right.
Starting point is 05:43:19 Like fundamentally, all we do is we move a prospect from consideration, which no one knows what that means, but from they don't know enough about you to buy to they know enough about you to buy. And so the question is, what are the things that someone must know in order to make a purchasing decision? Now, what's interesting is that there's two vectors on this. Vector one is that some people in general require less information. to make the decision. These are more impulse buyers. Some people say they're emotional buyers. I think
Starting point is 05:43:45 that is a whole bunch of who knows, but all we know is that it just takes less to get these people to buy. Emotion, not emotion. I don't care. I just know that there's less information, they buy. They buy faster. Some people take a ton of information to buy. But overall, in general, the more information people get, the more they move along the curve towards purchasing. And so the point and the reason that having a quote brand will get you significantly larger audience is that 97% of people are not ready to buy right now. Now, that's just a very cited marketing step, but the vast majority of people aren't ready to buy today, right? And so the goal is, how can I just continue to provide information such that when that day comes?
Starting point is 05:44:21 Not only am I the first person they think about, but they have more than enough information in order to make the decision. And then we then described them as a fast buyer, but it wasn't a fast buyer. It was just fast from the time they engaged. Right. And so I do this little exercise when we have people who come to our workshops. and I'll say, hey, who here has, you know, who here heard of my stuff in last 30 days? They'll be like one hand. I'll be, okay, who here under my stuff in the last three months?
Starting point is 05:44:46 It'll be like two or three hands. I'll say, who here has your last six months? It'll be like six hands. I'll be like, okay, last year, and then it'll be like 15 hands. I'll say more than a year, and 80% of room will raise their hands. And so the point of that is this, is that most sane people take more time to make a purchasing decision, period. And that's because it's normal. Now, entrepreneurs, business owners, especially if you sell consumers, you have to get out of your own mindset here because you, entrepreneurs in
Starting point is 05:45:14 general are more risk, not averse, the other one, risk philic, right? Yeah, I guess, yeah, like risk prone, right? Like, we don't mind, we risk tolerant. We can tolerate risks, much higher risk than most people can because of the nature of what we do. We play in bets. We make investments. We allocate resources on a regular basis. So it's normal. for us to constantly be thinking, like, I can make this bet if I lose. It's not a huge deal, right? We can make these bets. And then we just try and make, we try and win more bets than we lose. Fundamentally, that's what we're doing. And so we have to get out of that mindset sometimes for a prospect or a customer and not think, oh, there's something wrong with them. It's just like, it just takes some people more time to make a decision. And that's okay. And so what do we do in the meantime?
Starting point is 05:45:52 We give them more information to make a decision with. And that is what the content of your branding is. That's what the content is. You're providing the information that is required for them to make a purchasing decision over the long haul. Now, part of them making a person's decision is, sure, there's an element of like, can this person do the thing that I need? Some of it might just be like, do I like this person? Do I believe they're credible? Do they have proof other people like me? So these are the layers of what are all, like if you think about each person is like a vault, they have these different numbers. It's like, what are all the different numbers?
Starting point is 05:46:20 Now, someone might come in naturally predisposed to not needing three of ten numbers. Okay. So when you mark it in general, you're hitting all 10 over and over and over again. A sales call, the reason sales in general will increase the conversion of any funnel, is that let's say that you can pull this over. Thank you. So hopefully you guys are finding this valuable and then we'll, well, I'm going to take the next calls of people who are, or donate more books. All right, but hopefully you guys, you guys dig this. So if you think about this as the total, let's say this is your current audience, okay? And right now, you currently are converting, you know,
Starting point is 05:46:56 this percentage of your audience. If we add a sales team, what happens is we kind of artificially go down into our existing audience and we reach some of these less people who have less information and then the salespeople just fill in the holes. And so when they have the conversation, it's like, okay, this guy's got 246, 8 covered, but I have to cover 13, 5, 7, 9, in order to get the sale, right? And so the salesperson plugs the holes and then all 10 holes are plugged and then they buy. Now, why is it that sales stops working down here? Because the person needs two, three, four, five, six, seven, eight, nine, ten, it's not worth it. We need to market more, right? We need to give them more information prior to them taking action. And so,
Starting point is 05:47:39 adding a sales team, for example, we'll just give you a one-time increase in conversion on the leads that you currently have. But it's not, you're not going to 10x with a sales team. You might have a double because you're going to double your conversion, but then still long term, you're going to need to expand the brand, dig the well deeper, expand awareness so that you have more people overall. So that this whole thing, could be filled in without a sales team, and then this becomes your new sales team alpha, if you will, what's gained by adding a sales team.
Starting point is 05:48:09 Hopefully that makes a little bit of sense. And so with that being said, it's probably time for our next caller. I always think of that. I think it's like, is it, is it, it's like, calling your online, my girl ain't given it like the way she used to, you know, the beginning of that song. It's like a rap song.
Starting point is 05:48:30 She ain't doing the things she used to do. Somebody, if you could put the name of that song, that would be great. Somebody in the chat. Okay. Man, let's go here. We did D, right? Yeah. Did we do Christopher Pell?
Starting point is 05:48:45 No. Okay. I-E-L-T-S advantage. What's your guess? No idea. All right. Oh, it's international. Ooh, exotic.
Starting point is 05:48:56 I think it's UK right? No. Is it? Is it? Hello? Hello. Christopher? Is it?
Starting point is 05:49:08 How you doing, Alex? Excellent. Are you a U.K. number? Nailed it. Nailed it. Okay, awesome, man. So tell me what I-E-L-T-S advantage is. Well, I never had to, but Chiron had to take an English test when he got here, so I feel like.
Starting point is 05:49:36 Totally. Okay. So you guys prep people for tests. Got it. And you're doing mostly immigrants, correct? Yeah. Okay, heard. So revenues, what was it?
Starting point is 05:49:47 You got 1.2 in bottom line? I remember seeing that. Yeah. So what's top line again? Okay, three top line, 1.2 million bottom line. Heard. Okay, margin seemed decent. So what's holding you back?
Starting point is 05:50:01 What are you trying to do? Is it a YouTube channel? Yeah, so we get around four million from YouTube. Right? It's our million. Yeah. I just wanted to be, think of it all the same. Well, let me, before you tell me, what's the lead magnet and what's the price and how do you sell?
Starting point is 05:50:59 what's being big at our general course. But if we have math. Huge. Huge. Really? That's a great. That's your tactical nugget for anybody who's listening. So super specific lead magnet outperforms very vague, vague generic lead magnet.
Starting point is 05:51:35 Okay. So you're doing that. Now, the thing is, is having lots of different diverse lead magnets can work fine as long as it funnels through a single front door. Okay. So anyway, so what do you sell? So I got the lead magnet. What do you sell?
Starting point is 05:51:56 Okay. So walk me through. I watch a video. I watch a video and then I go and get my lead magnet. And so I opt in. And so then what do I do from there to paying you $500 or $400? So email follow-up plus once a month you clean the pipeline. Okay.
Starting point is 05:53:00 How many people buy from email follow-up versus the webinars? This is a deal of the week. Go for it. So, you know, one of the things that, hey, Cisoron, first off, great job, great job building something on a 400, you've told us one product. I'm assuming there's more. But whenever there is an acquisition channel that has kind of exactly what you're doing, people are coming in through different lead magnets, there's got to be one way that you can put all of them together. And so the one strategy that I, that we like to recommend is called the deal of the week, where you can hit the entire list with a rotating offer every week. So if, especially since you have email readers, which is awesome, you're getting two thirds from email.
Starting point is 05:54:11 If you just load it up every week on, I'm making it up, every week on Wednesday, you have a deal of the week offer, which is a really simple offer that says, this is the deal of the week. This is what you get. You'll be able to hit the entire list with that. And or you can do a PS with, you know, reply if you have questions and now you generate conversations on email follow up. Have you tried something like that? Yeah. Okay. So I'll say this.
Starting point is 05:54:49 So you're converting 1% of lead magnet opt-ins, correct? Yeah, that's not, I mean, like, the only way that you're going to, like, dramatically improve that is going to be basically a sales team. So I don't know if you just saw the... We tried out of... Yeah, go ahead. We tried out of...
Starting point is 05:55:12 Yeah. Well, did they watch a VSL before you sold them? Yeah, that was the issue. I'll just tell you right now. That was the problem. So you had the right idea. You just missed one of the pieces. So the way that this would work,
Starting point is 05:55:26 and maybe you'll watch this recording later. But lead magnet then goes to VSL, which is a video sales letter. So it goes to a little video that explains the nature of your stuff. And then at that point, they can schedule a call underneath. Right. And then that goes to the salesperson's calendar. And then they can go on that sale and buy. And on that VSL, they should have an idea of how much, how expensive it is.
Starting point is 05:55:53 Yeah. That makes sense. I mean, so on this, you'll also still include Bantz. So budget authority, you need timing. So that'll allow you to qualify the leads. And so, like, if you wanted to say, like, let's just go minimum friction besides the VSL, you could say, don't mention the money and don't do Bant. If you want to add friction, then you'd say, I'm going to tell how much money it's going to be,
Starting point is 05:56:16 and I'm going to have Bant. And so me in general, I would say that I almost always have made more money, adding friction in my whole life. And it's always counterintuitive, but I almost always make more, even though my cost per call or my volume goes down, my sales efficiency, for the team goes way up, close rates go up, morale goes up. And I usually am also, because the morale goes up, because they're not hearing no as often, they tend to be more aligned within me saying, okay, well, let's increase the price.
Starting point is 05:56:37 And so then I still have more leverage on the pricing lever. And so I just want to say this up front, you increasing this, like you might have like a double or triple there, not a promise or a guarantee. I'm just saying that that could happen. But you're still going to then, once you do that double or triple, you're still going to be in the same position you are right now, which is you're going to have to increase more of the front end. So you can still do that now, though, why not? And especially if you're running ads, then increasing your conversion percentage will make a difference because then you can afford more expensive traffic or buy more of it.
Starting point is 05:57:04 But still, no matter what, there's going to be a runway that you're going to want to expand top of funnel awareness with how do I do a big collaboration? How do I do some sort of brand stunt? How do I take somebody from can't speak English to getting a job that's really and document the whole thing? Like that kind of stuff, aspirational, it's what's going to start making the associations with a brand over time that are going to build a bigger footprint. That makes sense? Okay. I have one thing for you. So you seem like a really savvy email marketer.
Starting point is 05:57:31 And I'll say this both for a diagnostic for you and for everyone else listening. Have you had a chance to try in your other emails, which are non-deal-of-the-week emails? Have you tried where if you're doing a piece of content and having them click out, you have some kind of tagging associated with, hey, Alex saw this specific piece of content. So he clicked out since you got a specific lead magnet. And then there's an automated offer sequence based on that click-out. out? No, we turn. Okay, well, this is actually super easy to do, by the way. If, let's say Alex gets an email about a certain topic and he clicks in the email to maybe go watch a YouTube video or whatever, you know that Alex has an interest-based click. That tags, and then 24 hours later,
Starting point is 05:58:18 you say, hey, based on this, here's the offer. You don't have to do anything else because that's just set up in the tag, click auto email sequence. I would look that up because that's one of the easiest, lowest hanging fruit that you can set up, because for every email, content-based email that you can send, if I raise my hand and say, I watched that or I clicked on that, you're sending me an offer entirely based on that. That is automatically pre-scheduled. Yeah. I mean, you have a lot of emails.
Starting point is 05:58:47 Like, this is a no-brainer where you're easily going to get, easily going to get, you know, kind of automated sales machine on this one. Rock and roll. Awesome. Appreciate you, man. Good job. Thank you for donating books. Thanks very much.
Starting point is 05:59:03 No, you bet. Thank you. Thanks for everything you do. No, thank you, man. Seriously. Honestly, I think if you try that, like, you, I think you had the, you just literally were missing a piece of the funnel. That's all it was. I'll let you know when I'm back of babies. All right, rock and roll, man. Thank you.
Starting point is 05:59:18 All right, see it. All right. Let's go. Sandra Chang. Oh, it's a startup. Okay. Okay. Sandra Chang. Let's dance.
Starting point is 05:59:31 909, Inland Empire. A little Cali. Your people. has been forwarded to voicemail. The person you're trying to reach is not available. Right. Okay, Sandra. We gave it a shot. Jamie Medlin. Car washers. Or can washers or car washers? Can washers? Trash can. Okay. Cool. These are fun. I love these businesses. Hello, this is Jamie. Jamie, let's talk about washing cans. Hey, man. How you doing? Good. So you got what, 300,000 top line, like 120-ish bottom line. Is that what I read?
Starting point is 06:00:19 Yes. All right. Got it. So cans. Got it. Yeah, I've got a little business. Love it. Great gross margins. Really? I actually really enjoy the business overall. Okay, so 300K top line.
Starting point is 06:00:33 You got good margins already, which is actually not as common as you think at the size you're at, because typically it's huge as great incremental margin, but typically up front. So you're probably running this very lean, I'm guessing. Yes. Awesome. I mean, yes, it is.
Starting point is 06:00:46 Do you keep it up, man. Okay, so what, how can it help? You know, one of the things that's kind of my go-to strategy has been offering a 50% off the initial service. And we're leveraging Google ads and a lot of Facebook as well. Okay. So you just run into 50% discount on can washing. And then I'm guessing you doubled your price to get your 50% discount.
Starting point is 06:01:14 Yeah. But I'm still finding that, you know, I really feel like the volume of new customers pretty low. Okay. You know, in our industry, which, you know, I also have a large Facebook group that I help others with. Yeah. We have a CRM we built. It's one of those things where I'm finding that 100 or so new customers a month is just really low.
Starting point is 06:01:40 Okay, let's do some math. Let's do some math. Okay, so what's your average price point per can per month? So this will be fun for everyone watching. So I'm going to do some math with you. It'll be fun. Okay. So average, yeah, average revenue per can.
Starting point is 06:01:54 Or per, yeah. With our pricing model, our average, I would say, subscription is important here as well. So our quarterly subscription is the most common. Okay. It's about 70% of what people sign up for. Okay. And with that, around here, on average, there's about three vens that they're selecting. So our base price is 3599 for the first can.
Starting point is 06:02:21 Okay. then and then it's $5 for each additional. Okay. So it's about 40. I would say there are the one of these Tuesdays. So I would give you about a 4099 average is what are. Okay. I'm going to use 40 as simple math sake.
Starting point is 06:02:36 So 40 bucks every quarter, right? Yes. Okay, 40 bucks a quarter. What's churn? You know, I would say about four cancellations per month. Oh, yeah, yeah, yeah, churn percentage. How many clients do you have on the? How many of the four are you?
Starting point is 06:02:56 For how many clients do you, the four contributes to how many on the base? So we have over a thousand subscriptions. Okay, so 12, because it's times four, it's times three, excuse me. So it's four per month, but you just gave me quarterly billing. So I need a quarterly turn. So that's 12 people per quarter or churning. So 1.2% churn per quarter, correct? Yes.
Starting point is 06:03:19 Okay, got it. So this will be fun for everyone. So $40. Divided by 1.02. Where's my little calculator? I mean, it's time 100, but I'll just be precise here. 40 divided by 0.012. So you have a $3,300 LTV.
Starting point is 06:03:39 All right? Great. And what's your sales velocity right now? You're saying 100 deals a month? Yeah, I'd say last month we had about 130 new signups. All right. So it's roughly 70% quarterly, and the rest are one-time visits. that we put on us
Starting point is 06:04:02 we do what we can to send promos and try to get them to repurchase but it's yeah that's what we're so 70% are on subscription and 30% are one one time cleans correct yeah yeah I mean you so I mean your recurring should be stacking every month is it not it is okay well then dude I think it's a slow growth but it's growing well yeah because if you look at the sales velocity
Starting point is 06:04:32 it's like you should be I mean you actually have a shitloader runway right now before you even get close to your hypothetical max. And that's where the our growth perspective, we're really pushing quarterly because there's also the additional, you know, our monthly rate, which we just increased actually to kind of leverage the, we want the customer to essentially go to quarterly. I can stack more customers and I have more cancellations on my monthly subscriptions than my quarterly. Of course. you go to annual even less exactly and because they're like oh what why am i getting charged a year later this is just forgot yeah that's fine that's fine that's fine i got you yeah i mean you know with our
Starting point is 06:05:32 facebook ads this this last month because we also have the the weather you know in the this i would say the shoulder seasons through winter like it's just slow it's almost you know 80% of what we actually get on sign-ups it's just people aren't there's not really a ton of I guess urgency for them to buy yeah so that 130 per month is only in high season not in year round correct okay so if you really like sales velocity times LCV evenly distributed per month of the year
Starting point is 06:06:09 will give you your hypothetical max have you done that math I haven't okay so I'll tell you a little secret from an M&A side one of my favorite things to do is try and buy into a company where They're like, we're doing 100 deals a month and we're doing, you know, we got $20 a month, you know, subscription. But our churn's 5%. And so if I know that, then I know that that company is going to do a thousand times a thousand, which means they're going to get to a million a month.
Starting point is 06:06:34 But they're currently at 200. And so then I can just say, cool, I'll value the company at what it's currently at, but I already know it has a 5x literally sitting inside of it if I changed nothing. And so right now you're like, I don't know what your true sales velocity is because you said that was a high season. So we actually have to take the blended. So it is lower, which makes more sense for your impatience. But you still probably have a significant amount of runway compared to what you're currently at,
Starting point is 06:06:56 because you're at $300,000 a year. And you're like, you're way out selling that right now. It's just slow because it's so onesy-twozy to your point. So I think that we need to create a more. So right now you said ads is your primary way of getting customers? Yeah. And ads spend. Yeah.
Starting point is 06:07:21 You know, my, with that 50% off, I'm kind of, my new customers are essentially covering my cost of acquisition, but we're still obviously, you know, it's not really where. Yeah. Can I, can I give you something? So right now, you could probably spend more money and get more customers, correct? Yes. Okay.
Starting point is 06:07:50 So you're in a business that's capital intensive. It's just the nature of the business you're in. it takes a ton of time to get it spun up you have to have trucks there's all those other stuff right it is capital intensive which is why many people do take on funding or take big loans to start this out because the issue that you're dealing with right now which is now that being said you have bootstrapped it which is great right but basically that 120,000 dollars like what does it cost you to get a customer right now I bet you it's nothing about $25 yeah right dude your LTV de KAC is through the fucking roof so like said differently if I would take that $25 like your $120,000 of profit
Starting point is 06:08:22 could translate to 480,000 customers. Sorry, I did that math wrong. Sorry, I did it put quarters since that's $25. So divided by four. So it would be 40,000 customers. 30,000 customers. Geez, sorry, my brain's going melted. So 30,000 customers is if you took 100% of your personal income
Starting point is 06:08:43 and put it into the business as advertising, you would make no profit, but you'd grow a lot faster. And this is fundamentally, like, this is the nature of why, Like, this is the way VC back companies are supposed to run. Now, many of them have just, like, messed up economics to begin with. But you have extremely good economics. It's just at a delay for you to recoup it. But they essentially become an annuity because your turn is virtually nothing.
Starting point is 06:09:05 So here's a question. Would you, if you had $120,000 to dump into ads right now, would you? Yeah. This is a no question then. So if you actually can provide for yourself, I take that $10,000 a month. And I'd say $10,000. buys me 2,500 new clients a month. Correct.
Starting point is 06:09:33 That's $4. Jesus. I'm sorry. My brain is dead. Thank you. $400. Sorry, 400 new customers a month. 400 new customers a month is what you'd be getting if you put the whole $10,000 in. And so by the end of the year, you'd have another 4,000 customers, 5,000 customers.
Starting point is 06:09:50 And then again, this starts to stack because by the end of that year, now you have an extra $10 times $4,000. You have another $40,000 a month. Huge. Right. Yeah, what are your gross, what are your gross margins, by the way? Because you are pretty cheap. You are pretty cheap. Yeah.
Starting point is 06:10:13 I would say it's to double check this. Yeah. Worth knowing. Yeah. Worth knowing. Yeah, it is. It's just, let's see. I mean, like I said, that was kind of an annualized rate, which was a thousand.
Starting point is 06:10:35 And then about our take home. Okay. Yeah. Go ahead. Let's see. No, no. Three really mechanical things. Mechanical thing, number one is just for you as the absentee owner here or just the investor,
Starting point is 06:10:52 I would say I actually prefer investor over absentee owner. It's much much better languaging around that. I would offer to count all numbers in the same time period because I think if you run all numbers as a quarterly time period number, it'll be easy to talk about it and think about it, especially since your packages are quarterly, I would almost kind of. Your whole life has to be quarterly. Otherwise, it's like, I sell this many a month. I've got churn is this much a month.
Starting point is 06:11:17 This much is build court. Like, everything should be quarterly if that's how you bill. Yeah, that would be mechanical idea number one. Idea number two is if you can afford and if you can actually deploy to this 10 grand a month idea into the business and you have the capacity to service it, this feels like a no-brainer to do overall. And the third thing, this Alex Mish, want to comment on this one is I'm ultra curious about a little bit of sales scripting on the 30%. to actually get them to do recurring.
Starting point is 06:11:45 Maybe there is either an offer at play, maybe a rollover offer of play, something at play here, because you've already spent, you've spent the $25 acquiring the one-time client, and your quarterly is 40, if I rolled it over, I still make money. Yeah, yeah.
Starting point is 06:11:58 So what's the offer that you're giving them? So I'll give you, let me give, the nice thing is I've been in recurring revenue my whole life. So this problem's already been solved. So what do you think, I'm just going to walk you through it.
Starting point is 06:12:09 So what do you think if I, if I go and I show up at a gym, here in Vegas, and I say, hey, I want a day pass. What do you think they're going to charge me? So actually, it's the opposite of that. So a good gym should charge a ton for a day pass for this reason, the same problem you're dealing with, provided your local if you're, you know, whatever. Anyways, it doesn't matter.
Starting point is 06:12:30 So if let's say the membership is $25 a month, okay? We'll just keep it simple. So it's $25 a month. Their day pass will probably be $50. So they say, hey, if you want it, you can sign it for a day pass or for $25, to take, just go remember. How much? And average, it's about 50% more expensive.
Starting point is 06:13:04 It just feels like a scripting thing. I think you're going to eke out. Yeah. You're going to eke out them. Because if you can get the 70, 30, even this may not look like a lot to 80, 20, with your KACTO LTV numbers and putting more money in on the front end,
Starting point is 06:13:19 this is going to go exponentially. In offering a subscription at this point, because we've kind of reached that inflection point where it's like, you know, in the beginning, we just really did want to grab as many customers. Yeah. Heard. Kind of, you know, garbage can cleaning is just, I need, a newer thing. Yeah.
Starting point is 06:13:41 So it was education. So you could charge, you could charge $100 for one clean or $40 a quarter. I feel like you do that. People are like, oh, my God. It's like, yeah, so it's, you know, $13 a month or it's $100 today. It's like, so you're basically going to get, you know, two and a half quarters done for the rest of the, you know, this next six months. if you just sign up. I would just go A, B, close on this.
Starting point is 06:14:03 And I would also say on top of that, if you want to use a money model, right, you want to use the money model mechanism, on top of this being less, I'll also add in this other element that's a sealant that'll decrease the smell of your can or whatever, right? Just some thing, some little thing that is only available if they take the membership. So not only is it less, they also get more. When you do that, the A, B, the other one-time thing will price-stank. So what you have right now when you go through the money models book is read the decoy offer, which is an attraction offer. I think it's the third or fourth offer in the attraction mechanisms.
Starting point is 06:14:40 And it explains how you can price the difference in both of these things of like what discrepancy you want between the recurring and the one time. Because sometimes the one times can still be valuable. Right. Like if you know that you're going to get 10% of people that pay 20 times more, you can factor that into your cost of acquisition. And like you actually can cash flow because you say, oh, well, some of these we can maybe break even. And as you spend more in ads, which you will, the cost of acquisition will go up. Right. So having some liquidation up front with maybe 10% of people paying four times more, not a bad thing.
Starting point is 06:15:10 That sounds good. Okay. And something that we have implemented is after a month kicks out. No, you want to sell them right then, man. You want to sell them right then. So people have very large motivation for very small periods of time. So like latency beats intensity by a mile. Cool?
Starting point is 06:15:35 So. Hey, thank you so much. I just want to some, mechanic number one is you're going to talk everything in terms of quarters. Number two, you should know and calculate your gross margins. Super important. Because your LTV, I did lifetime revenue, not lifetime gross profit. And we would want to know lifetime gross profit.
Starting point is 06:15:48 Number two. Number three, get everything in terms of quarters and then figure out what your hypothetical max will be for the business. Number four. Then I would say, take your $10,000 a month and I would dump 100% of that into the business to grow. That's if your goal is to grow, to be clear. But I'm aggressive.
Starting point is 06:16:05 and so I would just want to grow it as fast I could. But I would just say, okay, well, maybe if I put that much, I don't know if I can handle 400 deals a month. If you can't, then just scale your ad spend to your sales constraint, and then that'll be the next constraint we solve. Cool? Cool. Rock and roll.
Starting point is 06:16:19 Thank you so much. Dude, thanks for donating books, man. Seriously, appreciate it. Good job, man. Of course. All right. Rock and roll. All right.
Starting point is 06:16:27 All right, bye. While Alex is getting the next call ready, I saw a lot of comments in the chat as we talked about quarterly, monthly, gross profit, et cetera. Just FYI, there are a few key numbers that it would be helpful for you to know, because if you know that, then people can actually help you with your business. And it gives you a diagnostic on your business. So three really important numbers to know.
Starting point is 06:16:48 Number one is your total revenue. The second is your gross profit. And the third is your net profit. If you know those three and you share it with somebody, a coach, a consultant, et cetera, it's easier to help you with those numbers. Second, we don't see this very often, but you want to tie your time period kind of of language to the time periods of your general offers. It's easier to calculate that way.
Starting point is 06:17:08 Otherwise, you have to do everything in your head. And then you'll start to mess up. And so even Alex and I got tripped up a little bit because we're doing quarterly, monthly, et cetera. So that's kind of like number two. Number three, though, if you're ever in between a, you know, someone's taking a one time and someone's taking a subscription, that's a there is insane, like leverage and variance there.
Starting point is 06:17:28 That's what the money models teach you, right? You want more continuity offers. Like, what is a money model? like to get more customers to pay you more money in less time over and over again. The over and over again is the best part. Yeah. So you want. The best part.
Starting point is 06:17:40 No, it is, right? And so if that also means that you have to provide a rollover offer or a discount or a decoy offer, something to get that 30% in his case to become a subscription-based offer, that's a really good thing. So if you have a split between subscription and one time, spend some time thinking about how you translate the one-times into more subscription-based offers, two things will happen. one, you'll make more revenue. And two, you'll actually start to deliver a better client experience because you want
Starting point is 06:18:07 to keep those people longer. It'll make you a better business. Also, I just saw some of the chats. Like, why did I not get the launch blueprint? The launch blueprint, number one, is digital. But number two, the launch is still going on. So I have to wait until the launch finishes. So I'm not going to send you a half finished product, right?
Starting point is 06:18:27 So once the launch terminates, that means all the texts, all the emails, all that stuff is finished. you'll get it. All right. And so again, all that'll come on Tuesday morning for you guys. All right. So just as a heads up for those of you were like, what happened? I promise you. I'm not trying to withhold, you know, the launch. We're just, we're still in it. We're still doing it, right? We're still going. All right. So with that being said, oh, my heck, Verani Roy. All right. Commercial refrigeration. That sounds fun. Greatest businesses. Really? Commercial fridge? Yeah. I mean, there's probably like 10 of them and they can charge whatever they want. Yeah. Sounds interesting. My heck, what's up?
Starting point is 06:19:08 Hi. What's revenue? What's holding you back? How can we help? Awesome. Revenue is about a million. Gross margins around 40%. Nice.
Starting point is 06:19:19 Oh, gross. Gross. Yeah. Okay. So 250? 250 net? 250 net. Okay.
Starting point is 06:19:26 Got it. 40% gross margins. Got it. All right. Commercial refrigeration. Got it. Okay. So what's, what's hold?
Starting point is 06:19:36 you back. Pricing. I think I said in the context text like qualified leads sales team and pricing, but since we're talking many models right now, let's go with pricing. I sell a commodity. It's a $100,000 per ticket commodity, but it is in the end like hearts differentiate like the value of a, you know, $50,000 walk-in cooler versus $100,000 walk-in cooler, right? And, and, and, and, and, And that's kind of, I think, where I'm struggling, because I used, I was at this workshop and gave me some good advice about referral bonuses, which I implemented. Got two new clients out of that. So I took $5,000 on the referral bonus, got $100,000 client and a $15,000.
Starting point is 06:20:26 So you all-wide the day. Fantastic. I did. I did. And then the challenge was that the client, one of the clients that I did pick up from that is really. price sensitive. So someone comes along with like, you know, an offer that's $5,000 less than ours. And they'll go with that instead of ours, even though we can provide. I would
Starting point is 06:20:50 perceive as more value because we actually have stronger communication, which is very rare in the construction industry. Yeah, I heard. Can I cut you off? Because I want to help you out, because I'm pretty sure I know what you need to do. Please go ahead. Okay. So the thing is, is that like for sure you're providing more value. they just don't know your product more value. So it's a communication issue. So we have to frame it. And so I'll explain that differently. So number one, we have three vectors of value, right?
Starting point is 06:21:15 We have risk, we have ease, and we have speed, right? So you want to win on one or more of those, ideally, in terms of your core deliverable. Now, for the business that you're in, I'm going to bet that speed and risk are going to be the, maybe even, actually, you have vectors in all three. We need to basically calculate the cost that they have to incur over a longer, period of time by using a competitor versus using you. And so when they factor that into the overall price, it should be a steal. Does that make sense? I think so, but I love an example. So let's say that because the communication is poor on, it's like this is where our industry
Starting point is 06:21:51 averages and stats are super valuable from a selling perspective. I'd say, okay, it turns out the average commercial refrigerator breaks down once every, you know, nine months or every 18 months or whatever the number is, right? It says like, now, unfortunately, every 18 months, though, it costs 30% of the average, you know, commercial refrigerator in terms of price to fix it. I don't know, again, I don't know what the price is, right? And so the thing is, is that with the vast majority of other people, they're going to save you a dollar today and cost you $4 tomorrow. I'm going to charge you $2 today and save you $4 tomorrow. And then that way you can price in the savings of the additional services and value.
Starting point is 06:22:30 that you provide. Yeah. A quick question for you. When you get this kind of commoditized, you know, price competition, let's say there's a $50,000 offer from you and a $45,000 offer from someone else. How do you respond to that? Right now we're doing it wrong by just saying we'll match or if it's like a significant difference, which sometimes I'll be like, oh, well, they're giving it to me for $30,000. Oh, send me the quote for that so I can compare to make sure that the quality of the products and services are the same. Right. So That's our comment response to those two. Got it.
Starting point is 06:23:03 So I think you're doing it. By the way, matching is okay if your economics work on the matching. So as long as your team knows when to match and if the matching is still profitable, that works. The one offer, let's talk about the matching for a second. If you are going to match something, then I would try to find a way to upsell something else. So for example, you can say, hey, we're happy to match that. In fact, you know, I'd love to offer you a, you know, for your. lifetime for your warranty for X that only kicks in in year two. That way, at least you know you have
Starting point is 06:23:36 a potential price increase coming in year two that they have to potentially buy because they know that now you're giving up and matching a little bit now. So if you are matching, instead of taking it on the chin today and not ever getting it back, you can take it on the chin today, match and then give it and kind of get back some value later. And when you delay them having to pay something out, it doesn't feel as bad. So something for your team to think about on that idea. Give me a second one. if you are competing on price, I think you're doing the right thing from comparing the invoice perspective,
Starting point is 06:24:05 that process, as Alex said, to having the three vectors of value is really powerful because if I come back and say, hey, they're willing to offer for 40,000 yard, 50,000,
Starting point is 06:24:14 whatever artifact we send back to them needs to be on point. So what is that? Like, I would spend a little bit of time looking at that because if that is a, hey,
Starting point is 06:24:25 they're only looking at 40 versus 50. They're not looking at, you know, time and not. operations. They're not looking at risk of it going down. They're not looking at, you know, the ability to manage the same temperatures. I'm making up stuff. I don't know exactly on the, from an industry nomenclature perspective, but they don't know the things. They're only looking at the one thing they do know, which is the pricing. So we have to provide them some kind of diagnostic
Starting point is 06:24:45 report on the things that they don't know because then you're now creating the value ad that no one else is addressed in that way, if that makes sense. It does. How do I deliver that? Because I think right now what I do to deliver that is just respond, like give them a call back and walk through verbally on the phone because these clients are either general contractors and always on the road or they own like capital groups and don't want to waste time on a five minute or 10 minute Zoom call to get a like price comparison. Right. So I'd call them and give them a verbal okay well in this quote that's like
Starting point is 06:25:23 10,000, 15,000 less like you're missing X, Y and Z. And In our quote, we have that, and this is a value add. Yeah. Yeah. No, I think you're on point. There are two suggestions that I would make on that one. And by the way, you hit the nail on the head. How you communicate the price differential and show the value differential, if you will, adding the three vectors is really important.
Starting point is 06:25:44 Two ideas. Idea number one, if there is a way for you to do this, it would be awesome if you prepared whatever you prepare. So you've got a PDF or whatever that you've prepared. And if you can record a one to two minute screen share of it, and then just send them a link like a loom video, send them a link to that saying, Hey, Sharon, just worked on this for you. I break down the entire value of this in a one to two minute thing.
Starting point is 06:26:06 Just click the button. You can watch it on 2x speed. It'll show you how we can make, we can save you $10,000 more over the long run. So you frame it and then you still have the proof in this one to two minute video where you don't even have to take the call. So that would be idea number one. Here's idea number two.
Starting point is 06:26:20 A lot of people don't utilize this, and I think you can utilize this in the modern kind of era of all of this. You can take the PDF that you already made. I'm assuming, let's say you made a spreadsheet or a PDF of some sort. You can pick the PDF that you already made, uploaded to AI, and say, build me an interactive dashboard based on this and give me a public link.
Starting point is 06:26:37 And then take that public link and say, hey, I built a dashboard for you to see how we're going to save you $10,000 over three years. Here's the link. And then the contract can just click it. It has beautiful graph pops up, and they see the value there. So very easily you can take your raw data and convert it to something pretty visual pretty quickly. Really? I love the AI idea.
Starting point is 06:26:57 That's super helpful. Thank you. Yeah. Awesome. I think you're, I mean, you've got, you're on your way because you've got the right, you've got the right margins in place. And I'm assuming each of these contracts carry over for a certain amount of time to, right? Yes. So typically any general contractor or retail group will do anywhere between $300 to $500,000 a year
Starting point is 06:27:21 with us and they typically will just stay with us for like five years. Amazing. Well, this is why it makes sense to, you know, if you're okay doing the matching up front, my only recommendation on the matching up front, I think you do the matching up front if your cost structure works. But I would offer to sell the some kind of like, hey, five year warranty that doesn't kick in until year two that they can buy that you can amortize over the next four years. And as long as it's delayed over the term, you're going to get a lot more buyers for it. I actually did try that. So I didn't match last year. And I made less sales. but I had like 10% higher margins. This year I started matching and my margins went down 10%. And like the only new clients have gotten is from like the referrals. Yeah. So like I've seen my local competitor who's sitting in the market for about 30 years and I've been able to calculate their margins and they're down to 30.
Starting point is 06:28:21 So I have like, if I keep matching, I will be pushed down to that. Of course. I think you hit the nail on the head. You match to start getting people in the door, especially if you're losing market share, so you match a little bit if your cost structure works. I would love if you didn't have to match. A lot of times I offer to folks that if they are matching,
Starting point is 06:28:42 match the first year and then reset to the market on the second year. Because you can say, hey, I'll match it on the first year. I know you like working with me. I want to make sure that there's no delta in the first year for you, and then we'll earn your business in the year or two. Most people are like, wait, she's giving in. which feels pretty good. That's one.
Starting point is 06:29:00 But as soon as you, I would love for more a value prop-based analysis may be a loom video or this little AI graph, that alone will give you a way to stand out, which I'm pretty sure your competitors are not doing right now. I'm pretty sure as well. Yeah. This is super super helpful.
Starting point is 06:29:17 The only other question I have is on how to generate more qualified leads. If we have time to run over that. Yeah, let's do it really quick. So what, where are you, you're getting mainly from referrals right now? So I get two to five leads from referrals. I have a marketing spend of about 40,000 per year and I get like five clients per year. Okay. So it's not like right numbers.
Starting point is 06:29:48 Volume is too low. Right. Do the current referral sources that you have, do they have the ability to, refer you more? I believe so, but I don't think my referral bonus really incentivizes them because they usually will send the referral before I even like mention the amount of the bonus. Right, right. And is the bonus, you don't have shit to tell me what it is, but is the bonus material or is it a token?
Starting point is 06:30:20 Say again? $5,000. Oh, I mean, that's for making an introduction. that's not bad, right? I would think it's not bad. Yeah. And who are these referral sources where, who exactly are they? Previous clients, so like one client who in their network has other GCs or other capital groups that they just know.
Starting point is 06:30:44 They're like, hey, I use this person. They did a good job. And they'll refer me even before like I tell them still get, you know? Yeah. Have you had a chance to go to. the existing client base and discuss or promote the referral bonus idea or is it only as in when it happens? I have gone through my whole list and like talked to them about the referral bonuses.
Starting point is 06:31:08 We're like everyone, I've spoken to them about that in particular. Got it. Is there a way to explain to new kind of capital groups, etc. As to you can just pitch directly the referral bonus only. So is there a way to walk in and say, hey, here's what I do. I'm not looking for your business, but as you see this, here's how we serve our clients. Can you create referral only partnerships? That is a good idea.
Starting point is 06:31:38 We have done that with people who work with capital groups and work with general contractors, but we haven't done that with GCs and capital groups themselves yet. Last question on this one. Is there a way to throw like a GC event? There is, but I wouldn't know what would actually bring them. in. Huh. I don't know what value to offer them.
Starting point is 06:32:01 That may be worth cracking because if they can look to you as a, you know, what would this person appreciate to turn around and become a referral source? I mean, that may be something to crack. Yeah, there's actually someone in the school group chat that runs these events. Maybe I'm... Oh, even better. Even better. Yeah.
Starting point is 06:32:21 Awesome. Well, try that. And if you make one of those cool charts, please send it to us because we'd like. love to see it too. Sound good. In the school group, let me know where to send it. I'll just post it there. Yeah, just posted.
Starting point is 06:32:33 Yeah, posted so everyone can see it. Awesome. Well, thank you so much. Thank you for, thank you for donating books. Thank you for helping. I'm for entrepreneurs. We appreciate you. Why?
Starting point is 06:32:41 You're so welcome. Have a great day, y'all. You too. Bye. All right, y'all, it is time. It's 2 o'clock. So, Mike, can you put a three-minute timer up? Because I'm just going to wrap this up.
Starting point is 06:32:55 I do want to say, thank you guys so much. The launch blueprint, everyone who buys while this is live, we'll get it, and then it's gone again. So, yeah, if you were watching and felt like doing that, that'd be great. I'm going to eat. I'm going to eat? Super excited about that. And for, I know I just saw some people like, I just came in. I'll do the world's shortest recap for anybody who's new.
Starting point is 06:33:25 So the whole point of this launch was to get people to donate. as many books as possible. You heard a lot of the stories of people who were like, hey, I read your books, and I was able to start my business or grow my business, or it got me out of debt, or whatever. And, and, I mean, books is something that's changed my life. And I've been a writer for most of my life, a lot of guys don't know that. But I was the editor-in-chief of the literary magazine. I was vice editor of the newspaper when I was in high school. I got a writing scholarship. And so I actually really do enjoy writing. And so I spent the last two years basically writing these for you guys and taking a thousand plus businesses and trying
Starting point is 06:34:03 to document every single thing that they had wrong with them and then trying to create specific playbooks to help them solve it. And the whole purpose of that was to incentivize business owners to donate as many books as possible to help more entrepreneurs. And I see that as just kind of this self-licking ice cream kind of compounds over time. So that's why this whole book drive and this whole donation drive worked that way for those of you are curious. All right. That being said, there's four systems that basically ladder up to the four biggest constraints that we found. One is leads. So there's four big problems in leads. It's like you have an ads issue. You've got a hooks issue. You got a branding issue. You got a marketing issue. You got a marketing issue, which is an operational issue.
Starting point is 06:34:35 The lead system you get for free all four playbooks when you donate 200 books. The sales system has the lead nurture, closing and proof, which basically ladder up to get them to schedule, get them to show, get them to close once they do. And give them to close faster and at higher prices with proof checklist. All three of those playbooks are also free when you donate 200 books. These are all hard copies, by the way. There's nothing digital. Delivery, which is going to be LTV and retention, get them to pay longer and get them to spend more money on it. So that is also free when you donate 200 bucks. And then the last of the four systems is the profit implementation system. It's the big thing here is that we found is that a lot of people mispriced. And so it's either they're not
Starting point is 06:35:11 soliciting their existing customers long enough or they're just not charging enough for what they do. And like they're doing everything else, right? They're just not doing that. And these three Playbooks basically break down specifically, okay, we're not soliciting our existing customers enough, which is with the fast cash calendar, fast cash checklist is for. Pricing is just overarching. Like, how do we position our pricing such that I thought I was going to do it in three minutes, but maybe give me like another minute. And then Price Race Playbook is basically how do you communicate a widespread change to an existing customer base that will ultimately allow to charge more.
Starting point is 06:35:42 It's one of the easiest, it's one of the gutsiest things that you can do in the business, but also I read you a bunch of stories of people who did it and it like made a huge difference in their lives. So those are the four systems. You get all of those free when you donate 200 books. I also did 226 one-on-one consultations, so people paid $135,000 to have me individually consult their business. And the main purpose of that was I spent two years doing this. I showed you some of the pictures of every one of the days of basically breaking down all these businesses and I would just deliver them all in one day.
Starting point is 06:36:10 And so this is literally all the notes from two years. This was like an unbelievable amount of work. And I did this so that I could train the AI on how to apply the playbooks to, to any type of business across industries. And so I named a whole bunch of them. Your business is probably included in one of the businesses that I worked with or more than one.
Starting point is 06:36:28 And so that's what the AI was there for is to help you apply it. And then the ACQ implementation workshop, we charge $35,000 in person for this. I will be leading you through it for free if you also donate 200 books. And the main outcome of this is that you can figure out which one of these to apply and how to use the tool.
Starting point is 06:36:45 That's kind of how I see this. It's like how do I use the tool as best way possible with skill, which is like, We use this tool internally as well. Okay. So you'll get all four of the systems, lead system, sales system, delivery system, profit system free. You get the AI free.
Starting point is 06:37:00 You get the ACQ virtual implementation shop workshop free. And while the live stream is on, which, all right, give me 45 seconds. All right. All right. Thank you. All right. And then you'll get the launch blueprint. Sorry if my adrenal is just shot at this point.
Starting point is 06:37:18 All right, but you'll get the launch blueprint. for free, which includes everything that we did to launch this Guinness World Record Breaking Launch. So the emails, the texts, the VSL scripts, the internal memos, all 1,700 slides that you guys saw today, which if you wanna just model it, it's one of the easiest things to just copy it and then put in the pieces that you wanna just replace
Starting point is 06:37:39 with whatever you sell. All of that, this comes free, but this comes down in, all right, give them, give them, like, I like talking to him, okay, give it three, four minutes, four minutes. That's it. That's it. That's the last one. Okay. So do that. All of those are free when you donate 200 bucks, just logistics for you. You'll get a code. So you'll actually get, this is what you'll actually get in the mail, all right, just so you can understand. So you're going to get a box that looks like this. Okay. Inside of it, you'll have a binder like this that'll have all 12 playbook. inside of it. And so you'll be able to, you know, put them in there. And then on top of that, you'll have the Money Models book. And some of you guys also got the ACQ handbooks for advertising and sales. And so you'll also have those in there if you chose to add 15 more books, I think,
Starting point is 06:38:38 to the order, something like that. And so that's what's inside of this box that you'll get in the mail. Now, the things that you'll get access to digitally is that you'll get the login for this so that you can actually use the AI. People are already using it. I shared some of the stories. People are very excited about it. On top of that, you'll get the details about how to attend the ACU virtual workshop. And this one will come after the launch is over on Tuesday morning. Okay. And the reason for that is because, and this is digital, because we're literally still making it. And the reason it's Tuesday morning is because the launch is over, it's not over yet. And so I couldn't send you something that we hadn't finished. And so that's why this comes
Starting point is 06:39:13 later. Okay. So you guys have two minutes and 53 seconds. So if you've been like, hey, I want to do it, do it now. All the launch collateral will come down when the live stream is off. And I'm pretty sure this is the last live stream that I'm going to do before the car closes. So just want to say thank you guys so much. We guys enjoyed Hormozzi Hotline. And can I give a little shout out to my man, Sharon, for like, for coming filling in so that I can like pee? But you guys are awesome.
Starting point is 06:39:47 And we wouldn't have been able to do this record without you guys. And I feel almost weird saying it's like our record because I kind of just see it like as an entrepreneur record. I just feel like there should be one entrepreneur on the list for nonfiction, you know, since we're the ones paying everyone else's taxes anyways. So anyways, thank you guys so much. It's been a true honor. I put a huge amount of work into this. I'm very confident that you will give value from it. And fundamentally, it's because these are the things we do.
Starting point is 06:40:13 These aren't theories. We know they work. as long as you work them. Again, it's not a promise or guarantee. Everyone's a little bit personalized, which is why I spent so much time trying to make this as good as I reliably could. And yeah, so it's been a ride.
Starting point is 06:40:30 So a minute, a minute 38, you guys can finish your checkouts. I'll go down. I'll go down with the ship. I will stay on until the last second with you guys. It's funny because I tell a lot of the stories of how each one of these playbooks, I'll tell you some of the stories that I learned in order to figure out these pieces and I'd get stuck trying to make this work. The story I told you about the closing playbook is real.
Starting point is 06:41:01 When I was flying around the country doing gym launches, I had, like, if a guy couldn't close, I would lose like a huge amount of money. And so I would have to fly out and retrain them as quickly as possible. And so I got good at sales training because I had to. And like the fast cash playbook that I said, like, I learned that because Sam, the guy that I joined the gym owner group with, he was like, hey, man, just send this email to your list. And I was like, what does it do? And he's like, just send it. And I was like, okay.
Starting point is 06:41:29 And so it was big booty boot camp. It was the first thing I ever did that was like an immediate upsell to my existing customer base. And it ended up paying my rent for like two months. And it was like, oh, man, what if I did like more of these and did more often to rotate them? And then it became Big Booty Boot Camp and holiday hangover and, you know, spring, like, accountability buddies. And I was like sexy, you know, buns and guns and guns. And like, I did everything I could to come up with these different plays. And then I came up with the system around it.
Starting point is 06:41:54 And so anyways, you get all this stuff free when you donate 200 books. Live stream offer comes down in 12 seconds. So that's going to cut off in the Shopify store momentarily. Otherwise, the other stuff is done until the launches up, but the live stream bonus ends right now. So thank you guys so much. Appreciate you guys. And I love you. All right, bye.
Starting point is 06:42:12 And yet again, the offer that we talked about, which is the donate books and get free stuff offer, is no longer available. That being said, the book is obviously available. So if you haven't picked up a copy, you can go to go.acu.com or on the Amazon. It's also there. So enjoy.

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