The Game with Alex Hormozi - How to Price High-Ticket Without Fear | Ep 870

Episode Date: June 9, 2025

In this Q&A episode, Alex (@AlexHormozi) answers questions from early-stage founders on everything from pricing high-ticket offers to overcoming the fear of selling, and breaks down why scaling is... often a systems problem, not a talent problem.Welcome to The Game w/Alex Hormozi, hosted by entrepreneur, founder, investor, author, public speaker, and content creator Alex Hormozi. On this podcast, you’ll hear how to get more customers, make more profit per customer, how to keep them longer, and the many failures and lessons Alex has learned and will learn on his path from $100M to $1B in net worth.Wanna scale your business? Click here.Follow Alex Hormozi’s Socials:LinkedIn | Instagram | Facebook | YouTube | Twitter | AcquisitionMentioned in this episode:Get access to the free $100M Scaling Roadmap at www.acquisition.com/roadmap

Transcript
Discussion (0)
Starting point is 00:00:01 I am a big believer in having like almost the same size recruiting team as I do sales team. And so that was also one of the big ways that we were able to basically fill in exact teams and leader teams within these portfolio companies. We bring them in. It's like there's only two winners. Either we can pull the winners out or we can put three more winners in and now we have a full company. Pest control, eight million, pacing 12 million this year, running really good margins. Yes, sir. Biggest constraint we have now, we have a marketing agency. We're paying about 100 grand a year. Okay. We want to pull out all that marketing in-house, but we don't.
Starting point is 00:00:34 want to lose performance what would you do if you're in my shoes why uh i just feel like if there's a disconnect there somewhere were they performing it seems to be doing all right yeah but why why is that the most important thing uh i just feel like we can get a better lTV like in this like i just don't know if we're getting a lot a lot of quality weeds why not just start marketing and not cancel them can do that too yeah like we do a lot of uh online social media stuff now we have a YouTube channel, Big TikTok. Yeah, I'll give this as a rule of thumb in general for me. I will typically never stop flows.
Starting point is 00:01:08 I'll just add flows. So it's like, okay, we've got this marketing agency. It's like, cool, we can hire two more marketing agencies, and they can all market for me. I'll probably not make less money. And then like, we also want to build it in house. Cool, we'll also build it in house. Like more promotion almost never makes you less money provided you have a product
Starting point is 00:01:25 that has gross margin and makes sense. So, yeah, I would not, I basically will never sacrifice the thing that puts food on the table. Right. Even if it's not as efficient as I want, I'm not going to risk, I'm not going to risk the whole business just because I want to gain efficiency.
Starting point is 00:01:38 So I'll add. So I would say just adding, not canceling. Now, if the added thing then crushes it and just like makes the other thing superfluous, I still am like, well, we're paying these guys 100 and we're making, you know, a million or making 500.
Starting point is 00:01:50 If someone gave me an investment that I put, you know, 100 grand in and make 500 back, I'd still probably say yes. So just more. Smart. Last. Pretty straight. Easy.
Starting point is 00:02:00 that was an easy one it's usually not like that it's usually like i've got this partner and they're not here they don't they don't support me what's all bet uh Nate for a get I'm a deck builder in East Tennessee yeah you've niched down decks niche down made more money do about three mill I'd like to get to the point where we're above 10 I think the biggest thing that's stopping us is really me first of all um I was here a couple years ago and learned how to one call close from a gentleman and I overcomplicated that whole thing and now I can't train and sell it to the people that are working for me
Starting point is 00:02:33 because they don't have what I have. So I've kind of come to the point where I think the pitch is, the offer is a little too much. And I want to kind of... Too much as in what? As in like, it's kind of slimy. It's called an ambassador program.
Starting point is 00:02:50 Basically, the month that I'm building your deck, rather than me spend a bunch of money on advertising, I'd rather partner with you. and in exchange for a few things. So, for instance, I spend quite a bit on an ad spend. I'd rather spend that in your deck, make your backyard look like my billboard and you be my radio ad, my spokesperson. In exchange for, you know, that Google review, that kind of thing. So I'll cut the bill down quite a bit.
Starting point is 00:03:15 And people seem to kind of think that that's a little pressure sale and then we don't really get anything from it. When I did it, it worked well. My guys are getting feedback that it's just not a good fit. Do you have any recordings? Um, vague now. Yeah, that's it, man. I, I guarantee if you heard them say it, you'd be like, God, dude, no, you're just, like, like, there's no, like, there's, there's sucking ass at it. That's all it is.
Starting point is 00:03:40 Like, it's all it is. Like, by the way, if anyone here doesn't record their sales calls, like, listen to them for the first time and you will want to kill yourself. Um, so, no, I don't think, like, if you had the offer that already worked really well, they're just phrasing it wrong or they're presenting it wrong. So I think you just need to get, you need to get, you, need to get sales recording. So it's like, how do I do that? It's like you can have them put their phone in their pocket because you sell in person, right? Yeah. Yeah. It's at their house. Oh yeah. Yeah, so you can just record it. And then based on laws of that area, you can let them know they're being recorded. That's what you should do. Okay. Disclamer. I got you. Just want to be clear. Sounds good. Thank you. But you'll be able to get that
Starting point is 00:04:19 feedback. I guarantee you as soon as you'll hear it in two seconds. Like rather, like, actually, this is a really good one. So many times we want to change our entire business. because of something that's like, oh, my guess. Like, I have, I just haven't heard the sales calls. So, like, record the sales calls. Listen to the sales calls. See what the problem is. And, like, not change my offer, my pricing, my marketing. Like, all of that, because we just had to avoid, like, okay, I don't, I don't, I don't have any visibility.
Starting point is 00:04:41 So if we're actually looking at which one this one was, it was a data one. The data was that you didn't have the calls. Man, these were, these are, these are, these are light. These are light. This is normally not like this. Hello. Thomas, I buy equity from business. owners. Buy equity from
Starting point is 00:04:58 business owners. I run a private equity fund. Oh, okay, cool. So we're doing about 25 million on across the group. We want to get to, you know, over a billion EV. Do you have LPs or is it you? It's family office money, yeah. Okay, so it's a shoe. Yeah, yeah, so we can scale through institutions of a family office LPs we need to.
Starting point is 00:05:15 So you don't syndicate anything. It's just all. We do it. Deal by deal, we'll go to family officer institutions, so we need it. Okay. What's stopping really is the scaled, like, institutional quality capabilities. A bit like you guys have so like I can go into portfolio companies do a roll up Scale it take it public oh essentially but what we want to do is obviously build out a capability so that we have lots of Assassins going out and doing it so how did you do it a lot of money and a lot of time? Yeah, I mean to be like so the like phase by phase
Starting point is 00:05:48 If you go from where you guys started through the phases of now getting to more of an institutional scale So I would say that Do you feel like you can't generate alpha in bigger companies? No, no, we've done, I've done big, we've done like a few hundred million companies. So then I think that, I think, I mean, you're, you're rather than reinventing the wheel, I think you're running into the issue that everyone runs into,
Starting point is 00:06:12 which is like, we did, just for, I mean, for your sake, like we did 24 deals and 24 months from, let's say, 2021 to 2020, end of 23, somewhere in there. And so during that process, we quickly were like, wow, this is taking up a lot of bandwidth. And a lot of these are just not worth it. And so the star performers in the portfolio so much outperformed everyone else that I actually just gave people their equity back. I was like, you can keep the money and the equity. I just would rather not talk to you.
Starting point is 00:06:56 Some people took it well. I mean, we've done a similar thing too. Right. It's just like, this is just not worth the time. Right. And so I think the point that I'm making here is that almost every private of a company firm just ends up raising more and more money and doing the same number of deals that they have bandwidth for and just doing fewer bigger deals. And so that's like that's why I ask, like, do you feel like you can still generate alpha with the bigger deals? If so, awesome.
Starting point is 00:07:17 And I brought that up just because if you look at Constellation, you familiar with them. Yeah. Yeah. It's like they know their alpha is just going after, you know, $3 million deals and doing. doing 600 deals a year and that's their that's their whole thesis and so they have to build a whole model around that but if you're like i can go bigger than it's like maybe you do keep the few assassins and you slowly acquire people um through the process and one of the one of the interesting tricks is like sometimes you find you know you look at a company that the company sucks but there's like a
Starting point is 00:07:45 really fucking good marketer in there or there's a really good sales leader or whatever and it's like hey um maybe you should we just pull you into hold co and then we can get so much more return on this person's skill set across the whole portfolio than just in in this one small deal. And so in a lot of ways, it's like there's usually, especially in the small businesses, only like one or two people who are good. And then it's just like finding who those key drivers are. And then just the rest of it, it's like almost more valuable to just pull out the diamonds, forget the business and then put it into a better business vehicle. So to answer the question of like, how did we do this? It's just like we are always looking for talent. And I would say that as a company,
Starting point is 00:08:24 like internally, we're in the talent business. People like, we're in the talent business, 100%. And so I am always hiring and always willing to overpay. So we pay 90th percentile, which is pretty high for all of our roles because I just want the best. And we get so much more alpha return by being willing to pay significantly above market. It's like for everybody, I would strongly encourage you. Let's say market for a sales director is $200,000 a year.
Starting point is 00:08:54 if you have a sales director that you think is an absolute savage and they want $400,000 a year, you will make $4 million of your extra by getting the savage. And so, thank you. That's a little like amen. So I think from a, from a from a from a, you have your core team. You have these deals. I would start basically divesting time into the deals that are small. And now I'd see if I can pick off people from those portfolio companies, pull them into holdco.
Starting point is 00:09:22 That's going to start bolstering up holdco. that might help you identify better opportunities that are bigger. If I can raise more capital, then I'll still do that. And then ongoing, I don't know who you have at your holding company, but having a director of talent who's experienced with executive recruiting, so like the core function that we ran as basically almost our primary value driver in the very beginning of acquisition.com was recruiting. We're just very good at it.
Starting point is 00:09:45 And so by the way, that's how you scale stuff. And so we had to get really good talent in. And so I'm a big believer in having like almost the same size recruitment. recruiting team as I do sales team. And so that was also one of the big ways that we were able to basically fill in exact teams and leader teams within these portfolio companies. We bring a minute. It's like there's only two winners. Either we can pull the winners out or we can put three more winners in and now we have a full company. Is that up? Yeah, yeah, cool. So go bigger and get better talent. Yeah. Cool. Just only the unsurprising, very painful reality.
Starting point is 00:10:18 Thank you, Alex. Yeah, you bet. Solar sales driving around. Yeah. Just did in 10 months, You did 500,000. Yep. All right. And we need to get more salespeople in the business. And the biggest lever would be selling remotely. But we're not ready for that yet because we need to get more cash flow. So let's just do more of what we're currently doing, which means we'd have to put in a setter tape.
Starting point is 00:10:41 Shoot. Yeah. Yeah. My name is Anthony. We sell solar to homeowners. But yeah, about 500,000 in revenue. But we're operating around 78% profit. So, you know, do it pretty well.
Starting point is 00:10:55 We'd like to be at $3 million. And I think the biggest things that's stopping us is BDR, our BDR teams' performance and retention. Yeah. What's compensation for the BDRs? Yeah. So we do a super small base, $500 every two weeks. So I think we need to change that. But we do the still uncapped commission.
Starting point is 00:11:18 So our industry is usually door knockers, which has just commission only. Yeah. So we thought we were being competitive with the 500 every two weeks. Yeah. Are those guys door knocking? No, these guys are virtual all over the world. We've tried different people from different places. I think U.S. base is going to be the best with just a higher base. Just not really sure how to structure it. One thing you can do is do like a try before you buy type situation, which is like we're going to make you a contractor for 30 days. And then if you pass the, you know, past the KPIs, then we'll roll you in. That way it's way less of a like, hey, hire and fire. higher in fire. But then that way it's like an after 30 days will walk in your base. So letting them like work for 30 days for kind of like a slightly adjusted lower base just to try it out. Yeah. Or you can just pay full and just say you have 30 days to prove it. Okay. I mean,
Starting point is 00:12:07 let's we have to think about like what are you going to lose money on. You're going to lose money on. But like typically they're super padded on the upside. So the base of if you pay somebody like $40,000 a year in terms of what you'd actually pay them, call it 50 for simple math. So it's a thousand bucks a week. If you pay someone for two weeks and you don't think they're good, you lost two grand. Like you're running 75, 80 percent, you know, net margins. Maybe you give up some margins so that you can scale and just get better people. And again, like the star BDRs are going to probably want some base when they come in because they're going to like, well, I've got to build, I got to build pipeline. And so it's like how reasonable is it for them to just immediately, I don't know. But like,
Starting point is 00:12:46 typically pipeline starts to build up usually within, you know, especially for a transactional sale like in 14 to 30 days anyways. Yeah. Would you say the comp plan is the biggest lever for this? Yeah, I mean, you're doing remote SDRs. They're like, you're like, we're being competitive. It's like, but you're not, the remote SDRs that are potentially working for you are comparing your opportunity, not to other solar opportunities, but to all other opportunities.
Starting point is 00:13:09 And so getting $500 every two weeks is like. Yeah, 100%. You know. Yeah. So fix the comp plan. I would probably fix the comp first. So I think for you, it's like, fix the comp. the comp that gets the better
Starting point is 00:13:21 SDRs in. SDRs increase sales, increased sales, increased cash flow, increase cash flow, then we can start investing the extra time into getting the virtual
Starting point is 00:13:27 sales so that you can go from doing four or five a consults a day to 20 plus and then you can start duplicating that sales process than somebody else. But like that gets us to, like let's just do that first.
Starting point is 00:13:39 All right. Thank you. Yeah, you bet. Appreciate it. My name is Sam Coleman. I sell luxury real estate here in Vegas.
Starting point is 00:13:46 Oh, sweet. Revenue last year I did a million three. year I'm on track to do a million of five. Amazing. I would like to get to, ideally in my world, about 10 million. And what stopping me is focus, apparently. The ascension plan for most successful people in real estate is buy rentals, whatever. So right now, I started the fund.
Starting point is 00:14:12 A lot of my clients who have cash. Have just given me cash because they believe in it. and I want to be a developer as my end game. So my question is, you know, and I also started doing paid ads. I know that answer. I started doing paid ads for more. What do you think I'm going to say?
Starting point is 00:14:34 I started doing paid ads on my real estate business, and then I started paid ads for... As an agency for other. Of course, natural. Teaching agents. Why wouldn't you? Don't want to leave money on the table. Yeah.
Starting point is 00:14:46 Do you want to, we should draw off this org chart, shall we? So we've got, hold on what we've got, this will be fun. So we've got, we've got the, uh, your realtor, right? So we got this business. And then we've got, um, agency, right? Yeah. Over here. And then we've got fund over here.
Starting point is 00:15:06 And then your goal is to be a developer. Over here. Yeah. Okay. They're all in real estate. Yeah. Yeah. You know, it's crazy.
Starting point is 00:15:18 All of my businesses are, our businesses. Isn't that like, same same. I hear you. make myself feel better. No, no, no. As long as you feel better. And like, let's play, hold on. I'm going to play a fun game.
Starting point is 00:15:30 And you have one person in her team who's kind of like your right hand. You underpay her, but you're going to pay her a little bit more because she's great. And then you have like two other people who are irrelevant. And you do most of this yourself. I got rid of the other two. So just you and your right hand. And I have two showing agents that show all of my listings and admin staff. Okay.
Starting point is 00:15:54 The other two that were irrelevant, I got rid of those things. Okay, okay. I was trying to replace myself, so I can like, go do the other things. Yeah. And then I was losing clients. Yeah, with low-skill labor. You're like, yeah, what I do so easy, I can train somebody who gets paid nothing to do it to these luxury people who were like, why would I go for this person's help? I'm 50% of a lot is a lot.
Starting point is 00:16:14 50% of zero is zero. Correct. So you've got one business per person who works for you right now. roughly. So what do you want to do, man? Like, this makes you money, right? And this, you know, is a distraction, obviously. But, you know, you have to figure that out. But what, so, like, what do you want to do? My endgame is to be a developer. The challenge that I'm having now is focus, the amount of focus that is required to get into development and all the systems and processes and people and going to actually raise money, it would take me away from my every day
Starting point is 00:16:53 that actually makes me money. And to go raise capital and schmooze and do all the stuff is what I do now for my current business. So I thought originally that like, oh, I can just do both. But I'm not able to do both. So you want to do fund into development, right? That's what you want to do. Correct.
Starting point is 00:17:09 You might have a lifestyle issue. Like you make a million plus a year, right? So like you could stop doing that and then hit your base up and say, this is what I'm doing now. Give me money. I'm going to go develop properties now. Yep. So you could just do that.
Starting point is 00:17:25 So why don't you do that? Golden handcuffs, I guess. Lifestyle? Yeah. Yeah, so I mean, it's just how bad do you want it? Do you want it enough that you would live in a different neighborhood, drive a different car? Sure. Okay.
Starting point is 00:17:37 Well, then do that. I don't have any payments. I don't have any payments. Yeah. I mean, like, it's a lot. It's a lot like you, you're like, basically, if I stop being a realtor, I'm going to stop making money being a realtor. It's like, yeah. Yeah.
Starting point is 00:17:51 But you'll do the other thing that. makes you more money long term yeah so then you have to give up short term for long term correct and so we have to give up short term for long term I'm married she's got to go dude I get it I get it also best response of the day which is right it's awesome yeah um honestly it's a it's a conversation yeah it's like sweetie I know you love all this stuff What if we had 10 times more stuff in like five years? I can text your number. Yeah.
Starting point is 00:18:29 No, but that's it. That's the rock and hard place. I've got to give up this to get that. Real quick, guys, I have a special, special gift for you for being loyal listeners of the podcast. Layla and I spent probably an entire quarter putting together our scaling a roadmap. It's breaking scaling into 10 stages. and across all eight functions of the business. So you've got marketing, you've got sales,
Starting point is 00:18:53 you've got product, you got customer success, you've got IT, you've got recruiting, you've got HR, you've got finance. We show the problems that emerge at every level of scale and how to graduate to the next level. It's all free and you can get it personalized to you, so it's about 30-ish pages for each of the stages. Once you enter the questions,
Starting point is 00:19:09 it will tell you exactly where you're at and what you need to do to grow. It's about 14 hours of stuff, but it's narrowed down so that you only have to watch the part that's relevant to you, which will probably be about 90 minutes. And so if that's at all interesting,
Starting point is 00:19:21 you can go to acquisition.com forward slash roadmap, R-O-A-D, MAP, Roadmap. These are fun. These are good ones. Hello. Yes, ma'am. My name is Laura Roder. I sell industry vertical software to coaches, like executive coaches, life coaches.
Starting point is 00:19:41 You sell software to coaches. Yeah. So it's an industry vertical, run-your-business tool, payments, scheduling, clients. CROs. Yeah. Yeah. And we make a website for them also as part of it.
Starting point is 00:19:52 So a theme that came up a lot this morning was how to scale low ticket sass because it has been a struggle. And I thought you might have some relevant experience with school. So our price point is about $50 a month. We don't have anything higher or lower at this point. Our ad payback period is 12 months, which is impossible. Right. Impossible and terrible. What has worked for scaling school?
Starting point is 00:20:19 It's your viral. So what's your viral coefficient? I mean, coaches, you know, no other coaches, hire other coaches. So how many, how many, how many customers come to you every day and sign up for zero dollars? For zero dollars, we have about like 2,000 free trials a month, about like 6,000 leads a month. That with no marketing. No, no, we do lots of marketing. Okay. So if you did no marketing, how many customers would sign up? About half. Okay. Yeah. So then your payback period on those is immediate.
Starting point is 00:20:54 So basically, if you want to scale a low-ticket software, it's all about virality. It has to be able to compound on its own based on word or mouth, based on quality of the product and based on the growth factors that you'll put into the actual software and customer experience. So like school obviously has ones like you start a school community. Then you invite 200 people. And then of those 200 people, and then of those people start school committees. And they've turned by 200 people and it kind of continues onwards. And so that is what you have to solve for.
Starting point is 00:21:19 So yeah, how do you do that? It's like we're doing that very slowly. How do you do that? How do you make that happen faster? It's a data question. Okay. So basically what you do is you look at something called M12 retention. So, so month 12, right? So you're like, okay, let's look at all of the people who have stayed for 12 months. Now, let's reverse that to the present. What did these people do? Actions? And then what do they look like demographics that increased the likelihood that that M12 retention occurs. And so when you do this correctly, you'll say, okay, if someone gets their site live, that 4x is the likelihood they make it to M12. If they add a custom URL to their site, it 8x is the likelihood they get to M12. So you'll basically rank order all of the things as they correlate to M12 retention. And then you'll say, cool, how do I build this into the custom to the front end onboarding flow so that I increase the likelihood these things occur. And then it's like, okay, how do I decrease friction for each of these steps? And so this data
Starting point is 00:22:24 problem first and then it becomes an engineering issue for how you do onboarding. Once you do that, then basically the people who are coming in, then it's like great. Now that we're not, we're losing people. Now we can look at the, basically, virality of it, which is how can we encourage people to, you know, bring more friends? So like for Facebook, like growth in SaaS looks like this. 100 people sign up, that's what growth looks like. You're like, how does that look like growth? These 50 people never leave. And then you just can't stop growing.
Starting point is 00:22:54 That's how it actually looks for growth. So would you reallocate, so now we're spending 30K a month on, you know, our super long payback period ads. Would you reallocate that to onboarding engineering? I actually don't think this is a money thing. Okay. This is a, I have to do the math and have a good data engineer who can be. basically plot out looking at all customers and software. So you should be able to see what actions they're taking within the software. If you don't have that, then you have to get the tracking in
Starting point is 00:23:20 place so that you can basically make the correlations based on the actions they've taken on the way in to M12. And if you're like, man, this sounds complex. It's like there's a reason that billion dollar companies don't get shit out of the sky. Yeah. It's hard. Yeah. But that's the reality of it. That's the real answer. And how do you think about, so I imagine it would be similar with school. Most of our turn is just people being like, I didn't make any money coaching. I'm not coaching anymore. Should I think of that as a problem to be solved or something that's out of my control? Part of that's marketing. If you frame it as, if you use your software, you're going to make money, you will get people who if they don't make money, they will think that your software failed.
Starting point is 00:23:54 If you say this is the thing that helps you build communities and you can build a community for free, then they were successful if they got 20 friends to do skateboarding in an online community. Yeah, yeah. Okay. Thank you. Yeah. Congrats on the business. My name's Jack. I sell TikTok shop agency services to ecom brands. or two and a half million in revenue. I'd like to be at 12. And what's stopping me is a woman in the red dress who's with me today.
Starting point is 00:24:20 Yeah. There she is. Stunning. So I started at the same time hedging my bets. I came out of a very sour partnership. And both have grown really nicely since last year. I'm very good at growing the business, like kind of both sides. Theo is a supplements brand just for a bit of background.
Starting point is 00:24:41 Supplements brand growing like crazy on TikTok shop. Obviously the agency kind of services the growth, which is great. And Fio is great with content and product another drive. I can't do both because obviously now we've hit a point with the agency service where we're bringing on like a lower ticket. And I also kind of want to and you're probably going to, I know what you're going to say, but on the higher ticket or like done for you service that, you know, our kind of main job.
Starting point is 00:25:08 Would you still do for the agency? say? Econ brands that... What size? It's a tough one because, like, the top two brands we have are completely different avatars. Uh-huh. And hence is why a reason we also wanted to bring in a lower-level service because, like,
Starting point is 00:25:22 we don't know what they're going to be like till we get them the other side. Hence why we can kind of, like, incubate them through a lower-level service and cherry-pick, hopefully. Econ brands have a good appetite for risk and throw money here. It's how it works. So the question is? The question is, I want to... So, I know typically it's like one or the other.
Starting point is 00:25:39 I kind of want to merge it because we can also invest in these brands that look good at the third business. We could solve our two business problem by adding another one and investing on. Yeah, yeah. Well, that's the thing. Like we have opportunities daily coming to me like saying, you know, I've got this brand jump in. And I'm like, we could smash it. I just need like that extra little department to clean up the brand.
Starting point is 00:26:00 And then it becomes a good client for the agency. Yeah. And then it's, yeah, that's two places making most money. One with a big brand, so a whale. and one with the brand we own, which is also the next whale, which is why it's like, it's fucking 50-50. I don't know which way to go. I'll tell you this.
Starting point is 00:26:14 First off, there's no right answer. It's going to be what you want to do. Second thing, though, is that I like to think about things from like, what's the end state going to look like and then kind of reverse it into the present? And so the end state of your TikTok agency, there's going to be two issues with your existing model that will decrease the likely that you have a very big agency. Number one is that you service small customers.
Starting point is 00:26:36 Small customers are inherently volatile. Their volatility will relate back to your volatility as a business will make your business unseller and not valuable. And it's definitely not very fun to run. Problem number one. Problem number two is that TikTok shop for now is a hot arbitrage opportunity and will not be here forever. And so in three years, the likely that it has the same returns is low. And so you basically have, again, an arbitrage opportunity that exists. There's two kind of big long term issues there. You're selling to the wrong people and you're selling to short term people or short term opportunity. so it doesn't build a long-term business. What I do like is that you have this good infrastructure for marketing. I don't think the idea of the whole merging thing is as I think there's a tweak on it that would make it better. So if I were you, I would take my existing very large infrastructure on the agency side, cut all my clients and then take all that marketing horsepower and put it towards Theo and then own a big ass brand. I see.
Starting point is 00:27:30 What stops you from doing that? It's volatile. It's TikTok shop. Only that brand. We're slow on meta, et cetera. we're getting there. We've got an agency on board. We're going for it. So that's the only reason I would say like, mm, not sure. Fia is Váza? No.
Starting point is 00:27:44 No, no. He gives me many vibes. Feels great. It's cool. Careful. No, no, no, I'm busy. No, no, it's good. And I love the agency side.
Starting point is 00:27:54 And I think, I love it. But also, I do see a huge opportunity in the info product model with it because it doesn't exist in the UK and a lot of people would buy it. Well, yeah. But what do you want to have happened? So I would like that to go. I would like the info. You said you want to get to $12 million.
Starting point is 00:28:12 Either those could get to $12 million. Carging business gets $12 million. You can sell socks and get to $12 million. So what do you want to do? Okay. You prefer to be an agency owner? Yeah, yeah, I would. What I would like to do is bringing a big hit of to make sure that the growth and stability of that side can go.
Starting point is 00:28:30 So if you can keep market and the fuck out of it, that'd be great. And then agency side, I would love the lower ticket. like 3K, learn it all, et cetera, and buy pieces of the agency model, whereas when you kind of need to, it's much more scalable for us. And rather than doing like everything, sell that to masses and then cherry pick like the ideal clients out of that when we see them performing. In an ideal world, of course. Yeah, an ideal world.
Starting point is 00:28:50 Or great people fall out of the sky and immediately know what to do and just run everything for you for a fraction of the compensation. Oh. So you're 50-50 on this brand? Yeah. Okay. And it would be so elegant if you were like, you know what, I'm just going to go out on this deal thing.
Starting point is 00:29:05 It's so nice. but you're like no i want to be an agency owner uh it's it's it's really just it's it's limited by your ambition so if you want to do 12 million dollars a year literally any of those things will be 12 million which actually doesn't serve as a really good filter if you were like i want to build a hundred million dollar thing then i would say it's going to either well i mean you could your existing agency model wouldn't get you there you'd have to serve as higher end customers you find like hex clad and, you know, whatever, you know, fly, yay, that's the yogurt brand. Whatever, just naming consumer brands.
Starting point is 00:29:40 And you'd find big brands and then they probably wouldn't sell TikTok shop for yogurt, but you get the idea, right? You'd find those big brands and be like, okay, we're going to build this whole thing out for you. We'll do some sort of rev share on it. And I think rather than trying to invest in the brands, just do a revenue share. It'll be much easier. It'll be much cleaner. And most of these brands will never sell anyway.
Starting point is 00:29:57 So you might as well just like get the cash because that's the only thing they're really going to produce. Makes sense. Yeah. That's the model now. So our main done for you service on the agency side is like rev share and fixed costs. But you sell to small businesses. Yeah. You sell bigger businesses.
Starting point is 00:30:12 A mixture. Stop selling small businesses and you'll build a bigger business. So would it be reasonable to say like, okay, so main service that takes a lot of a manpower, like big businesses only, price raise, high ticket and then the info product a lot of people might be interested in. You can just sell that and then. Yeah, or you could just not sell it. You could just live your life and just service to high in customers and make. make more money. Cool.
Starting point is 00:30:34 You like it said last year it was the first year that I noticed in my life that I didn't have FOMO. It was weird. It's been a lot of years that I've had FOMO where I'd see somebody doing something really cool and I'm like, man, I really want to do that. I should stop what I'm doing and I should do that. I don't I don't know what happened where FOMO disappeared for me, but I can tell you that it is the worst is the worst drive as an entrepreneur.
Starting point is 00:30:59 It's really fear is the driver. It's the first letter. And so it's this fear of missing out or like, and so there will you, there will always be more opportunities than you can possibly do. It's just the nature of life. Life short and you're like, and the more skilled you are, the more amazing opportunities you have to say no to in order to do one opportunity all the way. Because if you just do one thing really well for the rest of your life, it'll get really big. But if you do two things for the rest of your life, you won't either do either from really well and neither from will get big. And so it's like you have to just learn to
Starting point is 00:31:29 say no. And so you're like, but there's also this other. it's like, you know what? I also thinking like all these small guys, they also need a little software and we could, I could put this to, it's like, dude, stop. Like, why not sell them newspapers? Right? Want some orange juice. They drink orange juice. I mean, you know, like, what are we doing? Right. So, like, there's always something else you can sell, especially if you know how to sell and promote. But like, you have to, like, this is a discipline thing. Like, you have to learn how to say no. And you have to think about what's the most valuable version of this business. The most valuable version of this business seem to be big brands who you have big rev shares with. And
Starting point is 00:31:58 you're just their TikTok guy. They don't even think about it. You send them a check every month. They're happy. Those are the right customers. Everybody's like, hey, do you think you can make it big for me? Wrong avatar. They're going to turn out. And you're going to be their savior, which also means that you're their villain, the moment it doesn't work. It makes sense.
Starting point is 00:32:12 Right? And there's volatility. And you have an arbitrage opportunity. It does not make it a very stable business. So go big. Go big companies. Make your rates appropriate. Change the marketing.
Starting point is 00:32:24 The brand, like I'm saying, you wanted to have a big agency. That's what a big agency looks like. Yeah. If you're like, you know what, I have this skill set of knowing how to do these things. then you can build a big brand. And they'd be like, fuck the agency. I'm really good at this. Okay.
Starting point is 00:32:38 But you, but like, you can also ignore my advice entirely and make a few hundred thousand dollars a month and like, and feel cool. Makes sense. Appreciate it.
Starting point is 00:32:46 Just being real. I know. I hear it. Thank you. Appreciate. They're more like that. That's usually how it is. Just whelmed, you know?
Starting point is 00:32:54 Like, just hard. It's hard decision. Yes, ma'am. Hi, Alex. My name is Grie. I'm from Norway. I sell a little tree. different products to three different clients.
Starting point is 00:33:06 And I've been telling myself... This isn't Pokemon, we don't have to get them all. You know what I mean? So my issue is focus. I am at the revenue at a million. So you're over-expanded focus and avatar. Okay, got it. Exactly.
Starting point is 00:33:23 Yeah, and probably under price, but we're going to find out. Keep going. I have a business that's been making a million the last 10 years. Okay. And revenue about 500. Sorry, five and a problem. Yeah. Yeah.
Starting point is 00:33:36 50. Okay. I put that revenue into another business, which is Airbnb business. So now I have four different avatars. Okay. Yeah. And what's stop? So the issue is that I want to grow my business.
Starting point is 00:33:52 And I've been at a million for the last 10 years. I wanted to grow it the last four years. So that's what stopping me. I need a focus. I don't know which product to focus on because I tell myself that Norway is the smallest market in the world. Only 5 million people. Okay. So it is a small market.
Starting point is 00:34:11 Do you speak Norwegian to your customers? Yes, of course. You speak English great. That's why I asked. You could still do Americans if you wanted to. Yeah, that's what somebody told me. And then I'm like, yes, I'm going to do that. But that would be a fifth one.
Starting point is 00:34:25 Fifth is? Yeah. So I want to do that too. Why not? But then again, I'd like to. take a day off once in a while. Not like you. So I'm going to introduce this because this already came up. I think that entrepreneurs need to think about investing differently than most people do. And I, this is called a barbell strategy. I'll move it to this was. So this is called a barbell
Starting point is 00:34:51 strategy, which is basically you have your business, which then produces cash, which then, so this is active and this is passive. And this is, you know, gets your, 10% per year, whatever. Whatever you want here. I'll just, whatever you want that to be. The problem is that we, because we know how to do business, we know how to sell stuff, we're like, man, I could get such a better return if I did this other thing, which is just starting another business. And so the highest returns you're going to get is if you can find ways to actually take money in your existing business and reinvest it. That's the best case scenario. Like, if there's another building that's across the street, so we're buying the building across
Starting point is 00:35:29 the street because it came up. I didn't really come up. I went to the guy, so I'll give you a million above, and then he said, fine. But I'm buying that building across the street because my team's growing, right? And so, like, that's a phenomenal return. Now, I just overpaid for real estate, but I'm going to make a hell of a lot more on being able to have more of my team in person than if I didn't have that. And so that's going to be a really good return. But I have to analyze it differently because that's going to be in my active income. If after you've reinvested every dollar you possibly can, in the thing that you control that you know better than anyone else, which is your business,
Starting point is 00:35:58 if you still have extra cash, then you put it into something that doesn't take any of your time at all. Zero. And you have to accept the fact that you're not going to get a better return on that than you are over here. But the key is it has to be passive. And it's not like, well, it's sort of, as soon as you start hedging, it's not passive. Yeah. Like if you can't forget about it for a year or two, year or two, then it's not passive. So that being said, you have this business that does a million dollars a year, $500,000 in profit.
Starting point is 00:36:23 You want to grow the business. What are the, so you name, so what do you sell? I have a marketing course for those who hate their jobs. I want to start their own business. So from zero to clients, that's a $3,000 course. Okay. And then I have a mastermind that I call a mastermind, but it's really a group coaching program at 12,000 right now.
Starting point is 00:36:45 And then I have a VIP that is at 25. Well, those aren't three businesses. Those are products. So is that what you're saying is the three businesses? Well, I thought so. No, that's not three businesses. Okay. That's just three products.
Starting point is 00:36:57 Okay. The same avatar and you upsell them with the thing. Yeah. That's one business. Um, that's fine. Okay. So the issue is that you feel like you're limited. I mean, I don't think that Norway with five million residents is limiting two million dollars a year.
Starting point is 00:37:10 So I don't think that's true. Could you, if you had twice the leads, would you be able to make twice the money? Yeah. Okay. So your demand constraint. So you need, you need more lead flow. So what are you doing to get customers? Right now we're just doing ads.
Starting point is 00:37:23 Okay. And we do just two launches a year for the 3K course. Okay. Twice a year. What stops you from doing it four times a year? Just that launching is... Tiring? Pitch.
Starting point is 00:37:36 Is pitch? It's a bitch? Oh, it's a bitch. English is not that good. Yeah. No, I think you nailed the English. I think the English was great. But the thing is, you said, I want to grow my business.
Starting point is 00:37:50 But he said, I was like, okay, let's just do more of that thing that works. and you're like, but that's hard. It's not hard. It's just that it's just, it's just me. So it's hard. Yeah. It's hard. Yeah.
Starting point is 00:38:01 All right. So it's hard. It's like, how do I make money easy? It's not that it's hard, actually. Well, then why not do it? I'm going to win this. Well, I've been telling myself, I've been telling myself, so there's just five million people. So the, the ads goes up.
Starting point is 00:38:17 That wasn't the question, though. I said, why don't you do it four times? Yeah. Just because that when you do ads in Norway, it just, The ad cost just explodes from 50. Has anyone else seen that in the United States? Yeah. Wild.
Starting point is 00:38:30 It's not a Norway thing. It's a bad ads thing. Okay. So if you were hitting a ad ceiling, right? So raise your hand if you've had an ad ceiling. You can't get past 1,000 a day, 10,000 a day, whatever it is. Okay, cool. So this applies to you.
Starting point is 00:38:45 So the ways that you can solve this, you have a superior offer, conversion and optimization, better ads. None of them are Norway. And so right now, so is anyone familiar with the Old Spice guy on the horse that ad? Okay. So cool enough, the creative directory design, that actually came to this like two months ago, which is kind of fun. So when Old Spice did that, they were like they had like 10 or 20% of the market of men's soap, whatever. Post that campaign, they'd over 70% of the market share, which is one of the most successful advertising campaigns of all time.
Starting point is 00:39:21 and it was one ad. And so when I see that, that's what I consider the hypothetical extreme of advertising, is that if you make an ad so good, it converts fucking everyone. And that's what they did. And so right now, you're limited in terms of your ability to scale your ads based on the quality of the creative you have. Do you make content? Yes.
Starting point is 00:39:40 How good is your content? Mediocre. Okay. Thank you for being honest. What's really interesting about now, I came from the direct response side and then started making content, and my content is maybe better at direct response. If you get really good at content, ads are easy because content's so much harder than making ads.
Starting point is 00:39:57 Because ads, you get the reach no matter what because you pay for the reach. With organic, you have to earn the reach. So you learn what actually makes excellent creative. And so it might be actually a really good exercise for you to get better at your creative so that when you run ads, you can actually know what makes a good ad, which is the same is what makes a good creative. The only difference is that at the end you make a call to action. So, like right now, you guys may have seen them.
Starting point is 00:40:17 Some of my highest converting ads for Acquisin.com are just, My organic videos that are our top performers, and then I put five seconds in the end, it's like, hey, by the way, this. Would you run ads to the online course then or the 12,000? Whatever is your current acquisition process. I'm not going to break it. But I still prefer due four times a year as the most obvious choice for doubling the business. It's every 12 weeks. It's once a quarter. It's not that bad. You don't burn out your list, then?
Starting point is 00:40:47 Well, you're marketing to cold, right? Yeah. Yeah. Yeah. I mean, you might just. just have more cold and less maybe you hit your list twice a year and you still do cold launches four times a year. Okay. But that would be like if I were like I had to go and make sure that your business doubled, what would I do? I would do that. Okay. But this is probably why you're hitting the ceiling. Thank you. You bet. Long term, go international. Alex, this is your last question. Ooh, that would be a good one. Hi, Alex. My name is Jonathan. I sell dating services to single men and help get their dating life together. Revenue we range between 250 to 900. I would like my revenue to
Starting point is 00:41:26 be at 1.2 million because I like to net 100,000 a month, ideally. What I believe is stopping me is that the metrics on all my social media have gone down and my fans have been telling me your shadow band, your shadow band. I'm not getting notifications. So do anything political? I mean, I was endorsing Trump. So maybe that's probably it. I mean, might be it. Honestly. But like passively, not like a whole stream. I'm like, why you should vote for him. Yeah. Was that when it stopped?
Starting point is 00:41:59 No. I have a theory. It was like when Andrew Tate went to jail in 2022 December, I noticed like a big change in my viewership. And I don't know if my fans just really like me and they're like just lying to me. Like you've been shadow banned. Yeah. But I don't know. This is a problem because I like my.
Starting point is 00:42:18 Do you have some videos that? do better than others still? So I just, I don't do videos. I do live streams, but yeah, I consistently live stream. That's how I do everything. We're leading up to launches. You don't make like videos? Not really. They just, it's just the live stream is kind of like you're, in my personal theory, like, live streaming is like to a degree indoctrinating your following and then lowering resistance. And then eventually they buy in. So like I said, I've been able to do, and all my business has been organic. My best launch was like quarter million five days. which is like, you know, 90, 85% profit.
Starting point is 00:42:53 But nothing is really changed in what I do, but I'm seeing all metrics shrink. And it's like, I'm freaking out. Yeah. No, I hear you. So, I mean, basically, at the simplest level, one of two things changed. Either you change something unknowingly,
Starting point is 00:43:09 which is the cost is not as good or it's not, you know, as compelling or whatever, or something else change, which is either the environment change. So like maybe it sounds tone deaf now. Or the algorithm changed in terms of how it's pushing out lives, which not, I don't know,
Starting point is 00:43:24 you're actually the only person that I know that does lives as their primary organic strategy. Yeah. I've yet to meet somebody to replicate my numbers. I'm also one-man business. Yeah, no, no, there's tons of people who do your numbers are bigger with a one-man business.
Starting point is 00:43:37 No, not with live streaming, but with making content on a regular basis. And so I think, I think it's like, we just need to, you see more views, man. Like, this all really comes down to. And so it's like, I'll say this, If you keep doing what you're doing, it will continue to stop working and get worse. So let's not do that.
Starting point is 00:43:55 I think you're going to have to do kind of the, that gentleman was I was talking to earlier with pest control. He's like, I've got this agency and it's working. Well, it's like, let's do the live streams. Can we also clip that and make that into content? Like the best moments at least. So yeah, my shorts are like my largest traffic source back then, doing like 16, 15 million. And do you not do shorts anymore?
Starting point is 00:44:18 the hit has been pretty big they've gone down to like eight nine hundred sometimes i am happy if it gets to a thousand views yes per short yeah so um i mean maybe you did get shadow banned i don't know um question just how to fix it if i am theoretically shadow band or how do i if you are shadow band it's like you'd probably need to start a new account okay that's like daniel the good news about about quote shadow bending is this If you start a new account, because of how social media has changed, it has been largely democratized, especially for short-term, short-form content. So somebody who has a brand-new account that has zero followers can make a clip that gets 10 million views. So like I would, it's not nearly the death sentence
Starting point is 00:45:04 that it used to be because it's based on interest graphs now far more than it is followership. So you can keep doing your lives on one channel. And I think that's like, again, that's, the big if here is like, are you shadow band? I don't know. Do you have a rep that you can reach out to? Because usually they'll tell you. No, they just like, it's just some guy in Paraguay who doesn't give shit. I don't like pointing to things that I can't control. So I'm like, is there anything that I can do to make these shorts better? It feels unlikely that you went from, you know, five million a clip to a thousand a clip.
Starting point is 00:45:39 That feels like a pretty tremendous drop. 15. Yeah, or 15 million eclipse, sure. A big drop regardless. And so if I were you, I probably. Like, I would be in hyperactive mode right now, which is I'd be trying to find a new, a new way to promote. And so you keep the thing because you have to keep the lights on. But I would strongly consider, is it, but are you only YouTube?
Starting point is 00:46:02 I mean, I have 58,000 on Instagram and. Has it happened there? No, it does not happen there. Okay. So can we double down on Instagram in the short term and then, like, create a new account on YouTube? I'm here to do what you say. Okay. Appreciate it.
Starting point is 00:46:18 do you monetize Instagram at all? No. Well, dude, I mean, Instagram is one of the easiest ones to monitor. Of all platforms, Instagram is like the most monetizable. Because you can directly message your customers. Like every person who follows you,
Starting point is 00:46:32 you can DM. Are you, you're still on to webinars, right? No, no webinars. Well, you sell to lives, whatever. I'm sorry? You sell via live. Yes.
Starting point is 00:46:41 Right? And you do that, how often? My show, I've been running it. How often do you pitch? Once a quarter. Okay. So it might be advantageous to, okay, I mean, is leaning more towards that you might have gotten shot up in? And if that's the case, let's walk through this. So for Instagram, I think you do a many chat integration and then DM new followers and replies and then send them to lives. When you go live on YouTube, also go live on Instagram. Very easy. Just get a second phone if you need to, go live on both.
Starting point is 00:47:15 I do that. Okay, so you do go live on Instagram. I get like four or five people walk in my questions. Okay. So when we have this, you can add them to the broadcast and then let them know when you're going live because you should get more than four or five. Nasty. It's just because we have this big question mark of are you bad at content now or did you have the gods of social media tell you that you're not allowed to promote anymore? There's a group of people. I kind of like Instagram does tell you if you're a shadow band though.
Starting point is 00:47:46 So you can look at it in your client settings. So I would check that. And if they haven't, then it just might, like, I would so much refer to know that, like, the constant is just not that good because that's super fixable. There's a group of people I'm associated with, and they've all kind of been throttled as well, like the Fresh and Fit podcast and some of these people, they're all like, we've all kind of been uniformly kind of flatlined. Yeah, from 23-ish, you know, because like they have a huge podcast and they've been stuck
Starting point is 00:48:10 at 1.5 mil, fresh and fit. You mean on Instagram? On YouTube. Okay. And they just don't get views there either. No, they get views, but we're all, like, our subscribership and whatnot is not necessarily growing, and their views have massively taken a hit. They used to do like three, four hundred, now they're out one-ish. One-ish thousand?
Starting point is 00:48:27 Hundred. Oh, hundred. Yeah. That doesn't sound like shadow banning. Okay. Going from, like, 300 to 100 just sounds like YouTube has shifted over time. Okay. And, like, we just need to adapt to what's working now.
Starting point is 00:48:41 The crazy part about my views is, like, my views have usually typically range between, on the live streams, 1,000 to 5,000, and then the money just kept growing. So I was like, great, I have fucking money printer. Yeah. But now the views are still same,
Starting point is 00:48:56 maybe slightly dropped, but the sales have just like, it's just like abysmal. It's so terrifying. Yeah. That's why I'm here. No, I hear you.
Starting point is 00:49:06 It's like you have this one trick that worked, and so I think you might just need to learn another trick. Okay. At least you have second platform. So it's like you've just only done live. streams and that's how you've done it. It's like you might be able to just like push people to a phone call. You could push people to a webinar. Like you could probably do more than once every 12 weeks do a pitch. Like there's there's plenty of levers that we can look at. And I have high tick
Starting point is 00:49:30 immersion stuff that's like 10K and those are easy to sell but I just need more eyes and views. That when you teach a guy how to date, he doesn't come back because he's outdating. Outdating. Yeah. I mean, to be fair, it's education. And like there's no continuity program on Harvard. You just graduate and then it's that. And then they get you in the endowment and there's all that. But like, I think we have to focus on the controllables, which is that the content needs to improve and you probably need to make more content and make more diverse content. Probably need to start using tools like Oneof10.com if you're not familiar with that. You know, that is? Oneof10.com.
Starting point is 00:50:04 Mm-hmm. So one of ten.com is basically the YouTube repository where you can just search for topics and it will show you the highest outperformers in terms of headline packaging and thumbs. nails across all channels on YouTube. And then from there, you can basically create ideations of, okay, how can I apply this to my niche? And so I'm guessing that like the fact that the other guys went from like 300 to 100, like to me, that's not shadow bending. That's just like their content wasn't as good as it used to be. Or it's just like it's not as relevant it used to be. Like people weren't like bitching about Red Pill as much as they were before. And so it's like maybe part of any like your content might have to adapt. So I would honestly prefer it just be that,
Starting point is 00:50:41 which is the content's not good enough. Fine. Then like let's look at topics and let's look at headlines and let's fix it. Let's make it something that people want. We've had to change our stuff all the time. And I think it's just like, you learn a trick. It worked. It was a great ride. You know you have to change you go. Okay. Thank you very much. Oh, I appreciate you.

There aren't comments yet for this episode. Click on any sentence in the transcript to leave a comment.