The Good Tech Companies - AI and Empathy: Why Sairam Madasu Believes AI Should Empower, Not Replace, Caregivers

Episode Date: April 10, 2025

This story was originally published on HackerNoon at: https://hackernoon.com/ai-and-empathy-why-sairam-madasu-believes-ai-should-empower-not-replace-caregivers. Sairam Madasu uses AI to empower—not replace—caregivers, enhancing dementia care through personalized, real-time support tools. Check more stories related to science at: https://hackernoon.com/c/science. You can also check exclusive content about #dementia-care-innovation, #ai-in-healthcare, #sairam-madasu, #eldercare-technology, #caregiver-support-ai, #personalized-health-tech, #ai-recommendation-engine, #good-company, and more. This story was written by: @jonstojanjournalist. Learn more about this writer by checking @jonstojanjournalist's about page, and for more stories, please visit hackernoon.com. Sairam Madasu integrates AI into dementia care to empower caregivers, not replace them. At Microsoft and with ThinkByte.ai, he developed a personalized recommendation engine for Anvayaa, improving patient engagement and caregiver efficiency. His focus is on trust, adaptability, and real-world impact in healthcare.

This audio is presented by Hacker Noon, where anyone can learn anything about any technology. AI and Empathy. Why Sairam Madasu Believes AI Should Empower, Not Replace, Caregivers. By John Stoyan Journalist. Artificial Intelligence, I, and cloud computing researcher Sairam Madasu I. Sutilizing new technologies to make a difference in dementia care. With a decade-long experience focusing on enhancing efficiency to address real-world challenges, he is expanding his work to ensure a structured, effective approach to elder care. Expanding into healthcare to make a end impact today, Sairam works at Microsoft as a senior

support escalation engineer and has extensive experience with enterprise-level Azure customers. His career is defined by a passion for technology driven problem solving that makes a social impact. I have always been fascinated by how machine learning can enhance human lives, Sairam explained, particularly in critical areas like health care and elder care. The foundation to enhance a healthcare platform's Aram's experience with Microsoft's mission critical applications provided him with a foundation in scalable automation, something he felt he could apply to a sector in need of innovation,

healthcare. So, collaborating with the ThinkByte.ai team, Sairam implemented a personalized recommendation engine for Demontia Care Solutions for Enviya, an AI-powered eldercare platform, to change the narrative around eldercare. However, before he could integrate an AI model into Envaya's systems, Sairam recognized that he would have to overcome some significant obstacles. In healthcare, precision and trust are key, but AI can be seen in a skeptical light. He needed to build an AI model that adapts in real-time to changing cognitive conditions,

seamlessly integrates with a larger care ecosystem, and supports human caregivers. Taking key factors into account to accomplish this, SIROM prioritized continuous optimization, real-world testing, and feedback-driven improvements. These individual factors ensured that the model would fulfill its role with accuracy and trust at its core. SIROM's A-powered recommendation engine improves caregiver efficiency, reduces manual planning, and enhances patient well-being by increasing access to human care. When Enviya implemented the new AI systems, the change was evident. Sairam recalls that one of the most meaningful moments of his career came when CA regivers first used the recommendation engine and shared how it improved their engagement with patients. A caregiver mentioned how, previously, they had to manually plan engagement activities

for dementia patients, often unsure of what would work best, Sairam recalled. With the eye-driven system, they received personalized, data-backed activity suggestions, saving them time and making a tangible difference in patients' engagement and well-being. AI as an enhancement to human EF4T Sairam believes that AI is not meant to replace human effort but to augment and improve it. He demonstrates this sentiment clearly through his work, which improves access to human caregiving for patients and enhances a caregiver's ability to engage with the patient. Where dementia care was faced with a lack of personal engagement, a high workload, and static solutions, Sairam's AI-powered recommendation engine changed the game.

The story should not focus on the technology itself, Sairam explained, but on how it's making a tangible difference in people's lives. A leader in eye-driven healthcare Sairam has positioned himself as a leader in eye-driven elder care, not by building flashy technology but by providing tools that improve the lives of fathers. At Microsoft and in his approach to eldercare, he brings a wealth of experience that enables him to redefine what AI can achieve in healthcare. Thank you for listening to this Hacker Noon story, read by Artificial Intelligence. Visit hackernoon.com to read, write, learn and publish.