The Good Tech Companies - How to Design User-Centric Web3 Applications (DApps): Tips and Tricks
Episode Date: October 21, 2024This story was originally published on HackerNoon at: https://hackernoon.com/how-to-design-user-centric-web3-applications-dapps-tips-and-tricks. Pick up tips and tricks ...for designing the user-friendliest Web3 dApps. Plus, learn how AI personalizes Web3 UX/UI. Shared by aelf, Layer 1 AI blockchain. Check more stories related to product-management at: https://hackernoon.com/c/product-management. You can also check exclusive content about #ui-ux, #web3-dapp-development, #web3-applications, #web3-ai, #user-experience, #feedback-loop, #web3-ux-design, #good-company, and more. This story was written by: @aelfblockchain. Learn more about this writer by checking @aelfblockchain's about page, and for more stories, please visit hackernoon.com. Pick up tips and tricks for designing the user-friendliest Web3 dApps. Plus, learn how AI personalises Web3 UX/UI. Shared by aelf, Layer 1 AI blockchain.
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How to Design User-Centric Web3 Applications, dApps, Tips and Tricks, by iELF.
In the slow but sure shift from Web2 to Web3, decentralized applications, DAPPs,
promise to be a step up from their Web2 counterparts with greater user empowerment
and data ownership. Nevertheless, the traditional principles of UX,
UI, I, E, consistent interface elements, smooth user onboarding, concise language,
still hold value. On the flip side, there are unique challenges facing UX, UI designers and
developers striving to create engaging user experiences in DAPPs. In fact, a statistic has
shown that only 25% of Web3 users feel
confident about using decentralized applications. Users are expecting more autonomy, demanding
intuitive interfaces that allow them to navigate complex Web3 concepts and networks effortlessly.
Web3 developers often require close collaboration with designers to realize their creations.
The decentralized nature of Web3 invites them to rethink human behavioral variables such as
the trust factor, considering that DAPPs no longer lie on middlemen and centralized agencies.
What makes a Web3 user tick? Unlike traditional web applications, Web3 caters to a diverse audience,
ranging from seasoned crypto enthusiasts to newcomers getting their feet wet in DeFi. When designing a DApp, consider these varying levels of technical
understanding. Crypto natives. These users are comfortable with concepts like wallets,
private keys, and gas fees. They may prioritize advanced features and customization options.
Backslash. Newcomers. These users may be unfamiliar with blockchain
terminology and require clear explanations and guidance. Simplicity and ease of use are
paramount for this group. Key principles of intuitive design for Web3. When delving into
the intuitive design for Web3 and blockchain DAPPs, understanding the user's mindset and
journey becomes paramount. Begin by considering the mental
model of your audience. Are they new to blockchain technologies or veterans of the space? Designing
with their knowledge level in mind can dramatically improve usability. 1. Bring the WEB2 familiarity
to WEB3 port over metaphors and workflows from Web2 where relevant. This doesn't mean you should
shy away from
innovative elements of Web 3, but rather weave in traditional UI components. Familiarity breaks
down barriers. When users recognize patterns, they navigate more easily and confidently.
2. Less is more The idea of Web 3 itself is already, a lot. Clarity and simplicity should
guide design choices. Confusing layouts can derail
user engagement. Instead, aim for a clean, uncluttered interface that emphasizes core
features. Essential elements should be front and center, reducing cognitive load and helping users
make swift decisions. 3. Feedback loop Another crucial aspect is feedback. In ADAPT, every action,
like a swap transaction or
data entry, should be acknowledged through feedback such as obvious confirmation screens
or animations. In the same vein, there should be instant feedback and solution offerings when
users bump into error messages, or, in UX, UI parlance, unhappy paths. This reassures users
that their actions are recorded and effective,
building a sense of trust and reliability. 4. Consistent experience across device types
Like most Web2 applications, DAPPs run on mobile, desktop, and tablets.
Designing for consistency across various platforms enhances the user experience.
Whether on a desktop application or mobile interface, consistent navigation and
visual cues help users form a mental map of the application, making the transition between devices
seamless. It also cuts down unnecessary paranoia during certain transaction activities, like using
two different devices to scan QR codes and input wallet addresses. 5. Security and privacy security
cannot be understated in Web3, since users often manage
valuable digital assets, imagine the sheer volume moved by whales alone. Prioritize robust
authentication methods, clear warnings about potential risks, and educational resources on
best security practices. Although Web3 and blockchain are known for immutable records,
advocate for the use of strong encryption techniques to protect user data, and clearly communicate precautions to
reassure users. Providing detailed transaction summaries and activity history is also a way
to foster reassurance. Practical tips for Web3 UX, UI design. Let's translate these principles
into actionable design strategies. 1. Onboarding First Impressions Matter
Users might be wary of complexity or security risks, so it'll be a good practice to create
a smooth and engaging onboarding process that guides new users through the essentials of DAP.
Consider interactive tutorials or step-by-step guides, both in-app and on the web.
Single-screen sign-up is a classic approach that may be more suitable for
experienced Web3 users who already know what to expect and are comfortable diving straight into
the thick of it. Swipable onboarding screens may be ideal for newcomers. The digestible form
helps them absorb the core features and value proposition of the DAP. Evanthen, a good practice
is to keep it to no more than three swipes, as every additional step increases user drop-off.
2. WEB3 Wallet Integration
Connecting a crypto wallet is often the first real interaction a user has with ADAP.
A clunky wallet integration process can lead to frustration and abandonment.
Some ways to make it seamless include one-click connect.
Wherever possible, aim for a one-click connection.
Utilize wallet connect or similar protocols to minimize the number of steps involved.
Backslash dot wallet detection. Automatically detect the user's installed wallets and display
their preferred options prominently. QR code support. Offer QR code scanning as an alternative
connection method, especially for mobile users.
Multiple wallet support. Cater to a wide range of users by supporting popular wallets like
Metamask, Coinbase Wallet, Trust Wallet, Argent, Rainbow, and of course, Portkey,
the account abstraction, ah, wallet built on the IELF ecosystem.
Guidance for newcomers. Prov provide clear instructions and visual aids to
guide users through the connection process especially if they are new to web3 wallets
security reminders display clear and concise security reminders during the connection process
emphasizing the importance of protecting their private keys three know your customer kyc
integration while decentralization is a core principle of Web3, many DAPPs, especially those dealing with
financial transactions or sensitive data, require know-your-customer, KYC, processes to comply with
regulations and ensure security, transparency and clarity. Clearly explain why KYC is required and
how user data will be handled.
Be upfront about the information that will be collected and how it will be used.
Backslash dot. Streamlined process. Make the KYC process as efficient as possible.
Minimize the number of steps and the amount of information required.
Backslash dot. Secure data handling. Emphasize the security measures in place to protect user data.
Consider using decentralized identity solutions to enhance privacy.
Backslash dot. User-friendly verification. Integrate with reliable KYC providers that offer a smooth and user-friendly verification experience. Clear feedback and status updates.
Keep users informed throughout the KYC process. Provide clear feedback on the
status of their verification and any required actions. 4. Transaction flows. Transactions are
at the heart of most Web3 interactions. Simplify transaction flows by providing clear explanations
of gas fees, estimated transaction times, and confirmation steps. Visual clarity. Use clear visual cues to
highlight key information like transaction amounts, gas fees, network fees, and estimated
completion times. Real-time feedback. Use loaders, progress bars, or status notifications to give
users real-time transaction updates. Dynamic price updates. For transactions involving token
swaps or trades, display dynamic price updates to reflect market fluctuations.
Include clear disclaimers about price volatility and its potential impact on the final transaction
amount. Backslash dot. Background processing. Whenever possible, allow users to navigate away
from the transaction screen and perform other activities within the DAP while the transaction
is processing in the background.
Provide notifications or alerts upon completion or if any errors occur.
Backslash dot.
Confirmation steps.
Implement clear confirmation steps to prevent accidental transactions.
Require users to review and explicitly confirm transaction details before submission.
Backslash dot.
Transaction history. Provide a
detailed transaction history that is easily accessible and searchable. Allow users to
filter transactions by date, type, or status. 5. Error handling errors are inevitable. Instead
of displaying generic error messages, provide a specific and informative guidance on how to
resolve issues. This is best supplemented with empathetic language. Specific and informative messages. Avoid generic error messages like
transaction failed. Provide specific details about what went wrong, such as not enough funds for gas
fees or there's a network connection error. Backslash dot contextual guidance. Offer contextual
guidance on how to resolve the error.
For instance, if a transaction fails due to insufficient funds, provide a direct link to the user's wallet or a guide on how to acquire more of the required cryptocurrency.
Backslash. Error prevention. Whenever possible, implement measures to prevent errors in the first
place. Use input validation to ensure users enter correct data formats
and provide clear warnings about potential risks before they initiate actions.
Backslash dot recovery mechanisms. Offer recovery mechanisms for common errors.
For example, if a user initiates a transaction with a low gas fee that causes a delay,
allow them to speed up the transaction by submitting a new one with a higher fee. Backslash dot user-friendly language. Avoid technical jargon, i.e. error 404 in error
messages. Use clear, concise, and natural conversational language that is easy for all
users to understand. 6. TOOLTIPS and explainers didn't assume users understand all the terminology.
Consider generous use of tool tips or expandable info tabs across the digital touchpoints.
Explain complex terms like gas fees, smart contracts, blockchain networks, or NFT,
in a concise and layman way. It is also a good practice to build a knowledge bank or a dedicated
FAQ within the DAP to house longer
form help content. 7. Testing and iteration
The work never ends, even after launch. Diligently testing and updating the DAPPTO
fix bugs is a given, but it is the backbone of keeping up with evolving user needs.
Earlier in the article, we mentioned user research through surveys, interviews,
and usability tests.
It is a gold mine of findings to help improve the DAPP experience in a focused manner.
A, B testing and user verbatim are two of the most common methods to affirm UX,
UI design prototypes and assumptions. Be prepared to pivot based on findings,
and keep track of what works, and what doesn't. These steps should bring you much closer to your creations, North Stars. In closing, a bonus tip. The success of your Dapp can hinge on an X
factor. Will users remember your creation or come back to it? Delivering personalized experiences
could be the answer. This means users can get tailored recommendations as they interact with
the Dapp based on their behavior and preferences.
It could be something as simple as a preset shortcut of a user's most frequently used function or bespoke suggestions to aid in an activity. AI integration can help with that by analyzing
on-chain activity, predicting user preferences, and even offering proactive assistance.
User-centric experiences and interfaces also extend to the software
and platform developers and designers work on, the builders or users themselves too.
If you're building on IELF, a high-performance Layer 1 AI blockchain, its AI toolkit and user
friendliness of the IELF Playground integrated development environment takes the tedium out of
the building process, so you and your team can focus solely on designing the best possible user experience. Info disclaimer. The information provided on this blog does not constitute
investment advice, financial advice, trading advice, or any other form of professional advice.
IELF makes no guarantees or warranties about the accuracy, completeness, or timeliness of
the information on this blog. You should not make any investment decisions based
solely on the information provided on this blog. You should always consult with a qualified
financial or legal advisor before making any investment decisions. About AEL FAILF,
the pioneer layer 1 blockchain, features modular systems, parallel processing,
cloud-native architecture, and multi-sidechain technology for unlimited scalability.
Founded in 2017 with its global hub based in Singapore, IELF is the first in the industry
to lead Asia in evolving blockchain with state-of-the-art AI integration, transforming
blockchain into a smarter and self-evolving ecosystem. IELF facilitates the building,
integrating, and deploying of smart contracts and decentralized apps, DAPPs, on its Layer 1 blockchain with its native C-sharp software development kit,
SDK, and SDKs in other languages, including Java, JS, Python, and Go.
IELF's ecosystem also houses a range of DAPPs to support a flourishing blockchain network.
IELF is committed to fostering innovation within
its ecosystem and remains dedicated to driving the development of Web3, blockchain, and the
adoption of AI technology. Find out more about IELF and stay connected with our community.
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