The Good Tech Companies - Making Software More Accessible with Telepathic AI

Episode Date: October 24, 2024

This story was originally published on HackerNoon at: https://hackernoon.com/making-software-more-accessible-with-telepathic-ai. Discover how Telepathic, founded by engineers Matthias Tepel and Killian Dunne, is using AI to make complex software more intuitive and accessible. Check more stories related to tech-stories at: https://hackernoon.com/c/tech-stories. You can also check exclusive content about #telepathic-ai, #ai, #software-development, #tech-innovations, #intuitive-software, #emerging-technology, #tech-entrepreneurship, #good-company, and more. This story was written by: @jonstojanmedia. Learn more about this writer by checking @jonstojanmedia's about page, and for more stories, please visit hackernoon.com. Telepathic, led by engineers Matthias Tepel and Killian Dunne, aims to make advanced software easier to use for everyone through AI. By focusing on user accessibility, their platform simplifies complex software, allowing users to navigate gated web apps and fully harness the software’s capabilities.

This audio is presented by Hacker Noon, where anyone can learn anything about any technology. Making software more accessible with telepathic AI. By John Stoyan Media. The software we use is intended to be intuitive and accessible to everyone. Bootmaniavis are left confused and overwhelmed. The fundamental challenge is that it's really difficult to build a product for different users, each with their OWN unique goals, history, and expertise. As the world becomes increasingly reliant in technology, its accessibility correspondingly

grows in importance. Matthias Teppel and Killian Dunn are two experienced engineers exploring how artificial intelligence, AI, can help make software more intuitive for users. Their company, Telepathic, is focused on building AI software that makes more advanced software accessible to a wider community. Driven by a passion for innovation, Dunn and Teppel have executed numerous high-profile projects. Dunn built a Hyperloop pod that levitated and traveled in an evacuated tube during his time at the University of Edinburgh. This led him to an opportunity to pitch his tech to Elon Musk at the finals of the annual Hyperloop competition at the SpaceX headquarters. In his final year of

university, Dunn founded Scotland's first amateur rocket development team, which has grown every year since. He went on to succeed in several positions at startups focused on software, gaining experience building software, exploring entrepreneurship, and learning what it takes to be a CTO. Teppel began his career studying engineering in Germany and then at Cambridge University. He was initially focused on management consulting and venture capital. However, he was inspired by his passion for building companies from the ground up to joint-tier mobility, which is changing the way people move around cities by providing eco-friendly and accessible transportation options. He played a pivotal role in growing the company from a small team to a multi-billion-dollar enterprise, and he oversaw marketing, sales, growth, and strategy.

After successfully scaling the company, Teppel was ready for a new challenge, partnering with Dunn to bring their shared vision for telepathic to life. Telepathic will allow people to use software they otherwise would not be able to understand. Dunn gained an intimate understanding of the user assistance space when he was CTO of Homeland, a startup that provides on-demand, pay-as-you-use customer service for hotels. There, he built a suite of user assistance tools to allow their team of agents in 17 different countries to provide services for some of the hottest names in the industry, including HotelMap.com. He feels that even if people who aren't technologically savvy are able

to operate software on a basic level, they are still missing out on the greater benefits the software can provide. Telepathic makes software easier to use, with a focus on those who most need help. During this time, Dunn built in-house co-browsing software to allow Homeland's agents to assist software end-users like Hotel Maps, all by performing actions autonomously on the end-user's screen on their behalf. This complex solution helped solve countless user issues with the software and consistently wowed users, particularly where co-browsing was involved. This experience led directly to Dunn's enthusiasm for telepathic. Not only did it prove that telepathic was needed, but it also taught Dunn to embrace tackling complex problems even when

HE did not have all the answers at the outset. He took that mindset into his work on telepathic, which he has been building and revising over the last year. The main version of Telepathic consists of an AI bot that can scrape software, capture how it works, and synthesize it for the user. It sounds simple, but it is actually a very complex problem. Instead of having an agent navigate open websites, Telepathic can navigate closed, gated web apps, which makes their technology completely unique. Dunn has worked tirelessly on the platform, carefully building each stage of the process, from understanding web interface sand making them searchable to creating walkthroughs, tours, and guidance for users. This impressive, comprehensive understanding of how software works

and how users interpret it makes Dunn the perfect person to build Telepathic. With Teppel by his side handling the company's growth, they are person to build telepathic. With Teppel by his side handling the company's growth, they are positioned to take telepathic dough the next level. Thank you for listening to this Hackernoon story, read by Artificial Intelligence. Visit hackernoon.com to read, write, learn and publish.