The Home Service Expert Podcast - Capitalizing on Tax Programs to Recover From Pandemic Losses

Episode Date: September 2, 2022

Tony Swantek is the Chief Operating Officer at Jorns & Associates. Composed of tax credit veterans with decades of industry experience serving clients of all sizes and in virtually all industries, To...ny’s team specializes in helping employers obtain federal and state tax credits as well as disaster relief incentives. In this episode, we talked about tax deductions, tax credits, IRS, clean data, ERC & PPP loans, loan forgiveness...

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Starting point is 00:00:00 the IRS management, according to Forbes article that came out not too long ago, they believe that about 70% to 80% of small and medium-sized businesses, the IRS management themselves, believe 70% to 80% of small and medium-sized businesses should claim ERC for at least some portion of the program. And as of about a month ago, it was under 5% of those companies that actually filed. And unfortunately, at the end of the day, as great as your podcast is, and as big as the reach is, as great as our marketing teams are, and spreading the word, unfortunately, as great as your team and my team can do to spread the word about this, Tommy, there's going to be billions of dollars that just end up sitting in the treasury and never get claimed. Welcome to the Home Service Expert,
Starting point is 00:00:43 where each week, Tommy chats with world-class entrepreneurs and experts in various fields like marketing, sales, hiring, and leadership to find out what's really behind their success in business. Now, your host, the Home Service Millionaire, Tommy Mello. Welcome back to the Home Service Expert i'm tommy mellow today is going to be an awesome podcast because there's a lot of rumors out there about ways to get some of the money back through the pandemic and i got tony swantech here he's an expert in leadership, business development, business management, and entrepreneurship. He's based out of Wichita, Kansas, and he's the chief operating officer at Jordan's & Associates. Let's see here. Composed of tax credit veterans with decades of industry experience, serving clients of all sizes and in virtually all industries, Jordan & Associates specializes
Starting point is 00:01:43 in helping employers obtain federal aid and state credits as well as disaster relief incentives. So first, I think what we should start with, Tony, is you spoke at Vertical Track. It's important that people understand what you guys have figured out and what your software does. Can you tell us just a little bit about your history, about you, where you've been, and where you're going here? Sure, sure. Yeah. I mean, I actually found out about the tax credits from our CPA. I was, I guess, right place, right time back in kindergarten. That's how long I've known my CPA. He was not a CPA back then, but I think he was well on his way. But I've been an entrepreneur for over 20 years and we had built
Starting point is 00:02:25 several different businesses. One was a restaurant delivery service, kind of like Uber Eats, DoorDash, Grubhub, familiar with those companies. It was called My Town to Go. We were an Inc. 500 company, so a pretty good sized company. And then we ended up merging with a company called Delivery.com back in 2018. And so it's still a pretty large company. He's been our CPA for several years for that firm. We've got another company that does credit card processing, maybe $3 to $4 billion a year in credit card transactions. And he's our CPA there as well. And so when he contacted us a year and a half ago or so, he started educating us about this employee retention tax credit program. And the bottom line for us is we weren't familiar with it. And we try and keep our ear to the grindstone and figure out what's
Starting point is 00:03:10 going on, what's available. Obviously, the PPP loan programs, I mean, there were several programs that were available, but the ERC was really under the radar for us. And as we learned more about it, it was one of those things where we looked at it as a value add, Tommy. We have thousands of restaurants we do delivery for. We have thousands of customers we do credit card processing for. And a lot of them were hit by the pandemic. And they had to make several changes in the way they operated, the way they did business. And so we realized that Employee Retention Tax Credit Program is something that could
Starting point is 00:03:41 be extremely valuable to that client base. And the question was, can we scale it? And I talked with Justin, his team of CPAs, 20 plus years of experience. We built a team of over 200 employees that pretty much work several hours. I think it's around the clock these days to assist our clients with the employee retention credit. So we've done right around 4,500 clients and we've written a little over $2.2 billion in ERC funding just in the last 12 months alone. This is crazy. Let's just start at the beginning here. So a lot of people aren't familiar with the economic stimulus programs,
Starting point is 00:04:18 some of the relief programs. Can you tell us a little bit about it and who qualifies for these programs? Sure. Yeah. So, you know, to give people an idea, I think a lot of business owners, especially people that are plugging in to your podcast and the network that you have, and I was very honored to speak to, you know, a lot of the attendees there at the Vertical Track event in Scottsdale. And most of them took advantage of the PPP loan program. A lot of businesses are very familiar with PPP. That program was created out of the CARES Act. Back in March of 2020, a $2.1 trillion stimulus package. There were a lot of programs that were created out of that CARES Act. And I think the main one that business owners are familiar with is going to be the PPP loan program.
Starting point is 00:05:02 At the same time, that legislation created the employee retention tax credit program. And so these programs were both created. At that time, you could not utilize both programs. You had to choose one or the other, and that was it. Now, PPP was pretty easy to apply for. Banks were crawling over each other trying to get you to apply for the loan through them. Maybe people don't realize this, but the SBA paid all those banks $2,500 commissions for writing those loans. you can loan a million dollars to a client and the government's going to come in behind them and pay the loan off and forgive it. So you got a really good loan on your books and you got a commission for writing that loan. So they made it really simple, getting it forgiven. You just needed to use it on your payroll. You could use up to 40% on operating expenses as well. And so that was a really easy path to one of these programs that was created by the CARES Act. The employee retention tax credit program was a lot more difficult of a path. You had to, one, figure out, do I qualify?
Starting point is 00:06:10 Two, figure out the calculations. How much do I actually get? And then three, if I figure that all out, I've got to file for it, which means I have to amend my quarterly payroll tax returns. None of those three things are really simple to do. And so if you had to choose an easy road to free money or a difficult road to free money, every business owner chose the easy road. I mean, they just didn't even know about the ERC, didn't even care about it. And a lot of people took advantage of that. Now in December of 20, the Consolidated Appropriations Act passed and it changed the law. It basically, at that point, it said, if you did a PPP loan and got forgiven, you're now able to also take advantage of ERC. The problem with that legislation passing for business owners is nobody knew it. Business owners are busy building their businesses.
Starting point is 00:06:56 And so that Consolidated Appropriations Act is 2,700 pages long. So business owners don't have a lot of time to read through legislation, let alone the senators that voted on it. The representatives that voted on it didn't read it. I saw an article where they got that bill at 1130 at night and the vote was at 7 a.m. the next morning. So there's no human being I know that could read 2700 pages of legislation overnight and have it all down. And so obviously they were relying on cliff notes and their team members and all that stuff. So there's several government programs, R&D credits. I mean, there's a lot of programs that are available. And I think as with any government program, for the most part, it almost seems like they make it as difficult as possible, just typical bureaucracy. So I think it discourages a lot of business owners and even CPAs
Starting point is 00:07:42 from digging in and going through these programs. We have five CPA firms that we are filing or have already filed their ERC credits for them because we're so highly specialized. And they just said, listen, we don't want to take resources away from our audits, from our tax filings to delve into this. So my thought process is if a CPA firm is using a specialist, what's the HVAC guy supposed to do? What's a garage door guy? What are you guys supposed to do? Your accountants are busy doing your payroll, doing your tax filings, getting audits done. And bottom line, it's one of those things where I think a lot of these programs, the way you have to go about applying
Starting point is 00:08:24 for them really discourages a lot of businesses, which is unfortunate, but that's where a company like Jorns can come in and do all the heavy lifting. There's two things. There's tax deductions and there's tax credits. Can you speak a little bit about the difference of the two? Sure. Yeah. I mean, when you deal with the employee retention tax credit, I'd almost create a third category and I'll explain why in a sec, but tax deduction is basically deducting from your income. So if I have a million dollars in income and I have a hundred thousand dollar tax deduction, now I only have to pay tax on $900,000 worth of income. I get to subtract that from my income and that's not taxable any longer,
Starting point is 00:09:10 which is a good thing. Tax deductions are really good. Tax credits are better because it's dollar for dollar. If I get a tax credit, so $100,000 in tax deduction, there's a percentage of that that basically comes off so I don't have to pay taxes on. A tax credit of $100,000 means it's dollar for dollar. I get a full tax credit. So if I owed $200,000 in taxes, now I credit of $100,000 means it's dollar for dollar. I get a full tax credit. So if I owed $200,000 in taxes, now I only owe $100,000 if I got that $100,000 tax credit. When you look at the employee retention tax credit, the legislation that created that labeled that as what's called a full refund. And for most lay people, people that are not into the IRS code, that doesn't mean a lot. It's a refund. But in IRS code, it's a term of art, meaning it's a legal term.
Starting point is 00:09:55 And so what that means is a full refund, instead of just getting a tax credit, meaning, oh, I owe a million dollars in taxes, but I got $100,000 tax credit, so I only owe $900,000. That's a tax credit. The ERC is a full refund tax credit. And the difference is if I get, let's say, $100,000 in ERC, instead of getting a credit for $100,000, I actually get a check from the treasury for $100,000. So full refund is a lot better than just a typical tax credit that you and I and most of America would be familiar with. This is much more substantial and it comes in the form of a check from the United States Treasury. And it's definitely different than the PPP loans where you had to ask for forgiveness on those,
Starting point is 00:10:36 you had to use them towards payroll, or you could use that percentage towards operating costs. This is free and clear. There are some taxable ramifications on it. It's what's called a reduction in payroll expense, which we work with our clients and their CPAs to account for that. But at the end of the day, the funds are free and clear. The owner can use the ERC funds however they deem fit. So I kind of look at tax deductions are good. Tax credits are better. Fully refunded tax credits are as good as it gets. Let me just understand this. You're amending historical tax payments, basically.
Starting point is 00:11:12 You know what you declared. You're amending that. And then you get a check from the government. Now, of course, 99% of CPAs say you don't qualify. They all say you didn't shut down. You didn't go out of business. In fact, I kicked most you didn't shut down. You didn't go out of business. In fact, I kicked, most home service businesses were essential. Everyone was staying at their homes. We all did pretty well for the most part. And the thing is, look, Chris Copeland just said, we were told if
Starting point is 00:11:38 we didn't shut down, we would not qualify for the ERC. That's what everybody's saying. What's the deal with that? Well, I can pull up the IRS guidance. That's what everybody's saying. What's the deal with that? Well, I can pull up the IRS guidance. I don't know if I have the ability to share anything. I'll probably put some people to sleep if I pull up the IRS guidance. So up at the left, you'll see the irs.gov address. It's irs.gov. This is what's called Notice 21-20. There are several notices that encompass the ERC program. I'm not going to get too in-depth into this. There's a keyword called nominal effect. And you can have what's called a nominal effect on a nominal portion of the business. I mean, as you can see, this is just 102 pages here.
Starting point is 00:12:16 There's several other notices. I mean, you're talking about hundreds of pages of guidance that encompass what does it mean to really qualify for this program? And to simplify this, and it's not easy to simplify hundreds of pages of IRS guidance, but there's three ways to qualify. There's three tests and it's an either or test. And here's the unfortunate thing for business owners and their CPAs and their CFOs, almost everyone that's not a specialist looks at the very first test and that's it. And the problem with that, it's almost like if you have three roads that get you home and one of the roads is under construction, your CFO is telling you,
Starting point is 00:13:01 you got to go get a hotel, man. You can't get home. Whereas Google Maps says, hey, man, there's a detour. There's two other roads. I can pick one of the other ones and either one of them will get me home. That's the way this either or test was set up by the legislators. So the first test is what's called a significant decline in gross receipts. And it's what it sounds like. You've got to have a big hit in revenue. They always look at 2019 as the baseline year and they compare 2020 quarters to 2019 quarters. And then they compare 2021 quarters to 2019 quarters. And if you had a 50% decline in 2020 versus 2019, you meet that gross receipts test and you'll qualify. If you have a
Starting point is 00:13:38 20% or more decline in 2021 versus the same quarter in 2019, you meet the gross receipts test for 2021 and you could qualify. Now, if you don't meet that test, it's an either or test. So you can qualify through either the gross receipts test or a full shutdown, which that's what it sounds like. And there's a lot of clients, even that were deemed essential, that they have non-essential parts of their business. I have a surgery center that they were obviously an essential business. They were performing surgeries, but the state of California would not allow them to do elective procedures. So if somebody said, hey, I got sunspots I want removed or whatever, they've got something like that. California was like, no, you don't. You don't get those removed. You are not allowed to do those type of procedures, which hit their business. And so a lot of times there's non-essential parts of essential business, which it talks about that
Starting point is 00:14:34 in the guidelines here. It talks about how maybe you were open and operating for sure, no problem, but a governmental order caused your suppliers to shut down. And there's times where, like I said, non-essential businesses can qualify, essential or non-essential businesses, and you might have non-essential parts to your business. So I don't want to get too in-depth, like I said, into the IRS guidelines. But once we look at the three tests, it's like there's a full shutdown. If we don't qualify for gross receipts, we look at full shutdown. If we don't qualify through full shutdown. So I owned a gym and the mayor of my city said, Hey, all gyms are shut down.
Starting point is 00:15:14 That's a full shutdown where a lot of clients fall into guidance. Tommy is partial shutdowns and all that guidance I was sharing with you, nominal effect, the nominal portion, I'm going to simplify it for your watchers, your listeners on the podcast. There's three checkboxes that we want to check off. The first two are intertwined. They're kind of interrelated. Number one, was there more than nominal effect? To number two, a more than nominal portion of the business. And that's what I pulled up kind of in the guidance. You can see we're talking about nominal effects and how that is defined by the IRS. A nominal portion of your operation is 10% or more of the overall gross receipts in each quarter in 2019 that you're looking to
Starting point is 00:15:54 qualify. So if I'm trying to qualify quarter three of 2021, I got to go back to quarter three of 2019. And if I'm HVAC, maybe I break out commercial and residential. You know, garage door, if I commercial residential, maybe I'm dealing with repairs versus installation. You know, I look at different pieces of the business, different segments of the business. Were there segments that were affected more than others? Did I generate a bunch of business from trade shows? Because that could potentially be what we consider an indirect partial shutdown. So partial shutdown, a direct partial shutdown,
Starting point is 00:16:31 something like a capacity restriction, restriction on large group gatherings, restrictions on being able to keep people in the office at a certain timeframe or having curfews, that would be a direct partial shutdown. And indirect might deal with your supply chain. Maybe your business has no limitations whatsoever, but one of the products that you market, you can't get it. And so maybe you pivoted, maybe you marketed a different product. I had a manufacturing firm that was way up in revenue because they started manufacturing hand sanitizer when no one could get their hands on it.
Starting point is 00:17:06 No pun intended, but literally hand sanitizer, they couldn't make it fast enough. It was flying out of their facility and they were selling it at a premium. And I mean, it was gone. Governments were buying it, cities, hospitals were buying it. They just couldn't make it fast enough, but they could still qualify because their portion of their business from 2019, hand sanitizer didn't even exist. So in 2019, they were manufacturing aluminum siding. They were doing things that literally their suppliers were shut down. So they couldn't get those raw materials to make the siding and they couldn't sell any of it. So either A, go out of business, which is not an option for them, or B, pivot, which they did. But the government doesn't punish you for pivoting. So if I check that first box, I've got a more than
Starting point is 00:17:50 nominal portion of the business. Maybe it's the aluminum siding business. Maybe it's my roofing. Maybe it's my remodels. And I go, okay, all of those are more than 10%. So I check the box. Then the second box I check, were they more than nominally affected? Are those sectors down 10% or more? Now, if I check off those first two boxes, again, that doesn't mean I'm going to qualify, but that's important that I checked off the two boxes. The third box is, are there state, local, or federal governmental orders that led to that decline? And again, it could be direct or it could be indirect. And that's what our team digs into. And at the end of the day, we create a qualification report. We'll send that report over to the client, to the CPAs, to the client's tax attorneys,
Starting point is 00:18:34 and we'll go through it with them. And at the end of the day, they know their operation better than we do. So if I'm sending you a qualification report, Tommy, on A1 garage doors, and we're going through some of the sectors that you took hits in. And we're showing you governmental orders that we feel like affected you or could have affected you. Because the good news for us is the IRS guidance states any lawful governmental order is deemed fully enforced. Even if I ignored it, even if I didn't know it existed, if it affected me and I can point to it and show where my business took a hit in a certain sector, then according to the guidelines, we qualify. And again, we don't make the rules. We play by the rules. There's certainly companies in the
Starting point is 00:19:17 contracting business, construction business that we go through everything and we kick them back. And we just say, you know what? Sorry, Bob, you don't qualify. We went through everything. We looked at your data and there's just nothing that tells us that you fall into the guidelines. Majority of clients, 95, 96, 97%, we find areas where it's like, man, you did take a hit and here's where and here's why. And we go through it and we end up moving forward on a filing. You know, we had a lot of things changed. Number one, we sent all the CSRs home, their computers to work. We shut down our training center several times. We couldn't train guys because we had an outbreak or whatever.
Starting point is 00:19:55 Sure. Couldn't go to a lot of customers' houses because they literally declared on the phone they had COVID. So we're going through this process and you guys have some software and you guys have been able to get pretty much more than any other, from what I hear, and I got referred to you from Jim and very, very trustworthy, good buddy of mine. Somehow you're able to get more than all these other companies. What's the secret sauce of that? Well, it's expensive secret sauce. So we developed proprietary software. There's different rules when you deal in governmental programs, especially in a program as in-depth
Starting point is 00:20:28 as ERC. And one of the main rules is if you did the PPP loan and got forgiveness, you're not allowed to use the same wages for PPP loan and ERC calculation. Now, there's a couple ways to ensure that you're not what's called double dipping, meaning you're not using the same wages for both programs. This program is worth up to $26,000 per W-2 employee. So again, it's substantial. Even with 10 employees, if I get 20,000 employees.
Starting point is 00:20:59 This is 2019 to 2020. Correct. We're looking at wages that were paid from pretty much March 13th of 2020, all the way through September 30th of 2021. And 2019 is going to be our base year where we kind of look at the qualification piece, but the wages are pretty much March 13th of 20 through September 30th of 21. There are some recovery startup businesses. There's other rules where maybe you could get the fourth quarter of 2021. There's legislation trying to add that quarter back into the program. So there could be up to $33,000 per employee for certain clients or in the future for potentially all clients.
Starting point is 00:21:34 But at the end of the day, the rules with utilizing the PPP wages to the maximum and the ERC wages to the maximum, the guidance allows you to do that. Now to ensure that you're not crossing over wages, you can do a breakout method, which the entire industry does other than us. The breakout method is basically going, okay, here's the dates that I used wages towards PPP loans. And from the next day on, I'm going to start calculating ERC. Now, there's nothing wrong with that. That is within the guidance. You are certainly allowed to use the breakout method, and that's what pretty much our largest competitors use and the smaller competitors use. They even take a little more of a shortcut and they eliminate what's called the covered period
Starting point is 00:22:20 for most of their clients because it's easy to do. Now, the problem with both of those breakout methods that I just quickly discussed is they both leave wages on the table that are available for ERC, but you're not calculating them. You're not using them. And there's rules that are involved where if I'm an owner of a business, I can use up to $20,833 towards PPP forgiveness. If I'm a high wage earner, I make well over $100,000 a year or $100,000 or more, I can use $46,154 towards PPP forgiveness. I can also, if I have health programs and you've got some kind of qualified healthcare plan, I can use more of that than the 46,154. I could add maybe 10,000 in healthcare expenses.
Starting point is 00:23:11 Now I can use 56,000 and change towards PPP forgiveness. Now in ERC, I can only use 10,000 per employee. That's the most in ERC wage I can use in 2020 for the year. And in 2021, I can use 10,000 per quarter for the first three quarters. Now, not to bore everybody with math, but here's my thought. If I'm an owner, let's say Tommy owns his company, which he does, I'm not allowed to use the owner's wage. If he owns more than 50%, if he's 50-50 with somebody, I can use his wage. But let's say he owns 100% of his company, I can't use his wage for ERC calculation. But what I can do is I can use up to $20,833 towards PPP. And so what our software will do is it'll grab every penny it's allowed to from Tommy
Starting point is 00:23:58 and use it towards PPP forgiveness. All the high wage earners, it'll grab anything they earned above $10,000 and use that towards PPP forgiveness. All the high wage earners, it'll grab anything they earned above 10,000 and use that towards PPP. And it'll take as much as it can that it's allowed to, according to the guidelines, and exhaust PPP as fast as possible. It'll take a 401k match, and that's not eligible for ERC calculation, but it is eligible for PPP forgiveness. So our software grabs everything it possibly can to use towards PPP. So it doesn't dig into somebody's ERC potential wages. And at the end of the day, we have done side-by-side comparisons and we come in on average at about 20% more in ERC calculation. And what that does, we charge a contingency fee. And it's funny,
Starting point is 00:24:44 but we just had a client that we got them 33% more and they were over a million dollars. So we got them an extra $350,000 in ERC. Now what's funny is our contingency fee at 20%, we were joking with the owner, but he told us, he's like, you know, I did the math. He's like the other company that had run my data, he goes, if they filed for me for free, I would still make more money in ERC paying you guys 20% to do the calculation and file for me, which is the point. That's why you want to maximize the program. The bottom line is the IRS is not going to care if you leave $333,000 on the table that you should have claimed and didn't, they're not
Starting point is 00:25:25 going to track you down and say, hey, Tommy, you forgot about this other 300 grand. They're just going to give you what you filed for as long as you're within the rules. And if you're within the rules and you could get an extra $333,000, they'll send that to you as well. So that's what our software allows people to do is maximize those wages. So I completely follow what you're saying. So I think a lot of the listeners out there are going, wait a minute, something doesn't smell right. I got PPP money. I got almost $2 million. I had a fiduciary
Starting point is 00:25:53 responsibility to take that and grow the company and take care of employees. I'm probably looking, I mean, somewhere six, seven, $8 million. Adam is still working with you guys on getting you the information. This isn't like you say, hey, I sent my call center home. Use that and go get me the money. There's a lot of stuff. I mean, it's not easy. When you're going through this program, you can't just receive this money. You got to qualify.
Starting point is 00:26:23 And we've made lots more revenue every year. Every single year we've grown in revenue and profit and we still qualify. And I think that's what a lot of people are saying. This can't be true. Well, the PPP couldn't be true. This was an economical relief. Can you just talk us through that? Because I know there's a lot of questions. In fact, Cody Johnson just said, you know, does it matter if revenue is increased? So the bottom line is that'll prevent you from qualifying through the revenue test, right? The significant decline in gross receipts test, you won't pass that test, but that doesn't disqualify you from the full shutdown test. It doesn't qualify you from the partial shutdown test. Part of the partial shutdown test,
Starting point is 00:27:01 you could look at hours potentially. You don't even have to have revenue down. The guidance will tell you if your hours were affected by more than 10%, that'll qualify you for that particular quarter. And so some manufacturing firms we've worked with, they had deep cleaning guidelines that their mayors and their county health department put in place. And they had to shut down production lines for more than 10% of their run hours. So normally if they were up for 20 hours throughout the day on a line and they had to do a deep clean for three hours, hour and a half during the afternoon shift, an hour and a half during the evening shift, and they ended up losing three hours out of their 20, that's a more than 10% decline on hours, which is irrelevant of what
Starting point is 00:27:40 the revenue is. I had a client in the ammunitions business, and I'll tell this story real quick, because I didn't think they'd qualify. It's one of our clients in the credit card processing side. And he knew I owned an accounting firm. And he said, Tony, he said, let me have you guys look into our ERC. And I said, yeah, we'll take a look, Chris. And I said, I got to be honest, man. I don't think you're going to qualify. Ammunition was really good in the pandemic. And we did their credit cards. I don't know what their cash sales qualify. Ammunition was really good in the pandemic. And we did their credit cards. I don't know what their cash sales were, but I found out. He sent the numbers in and he said, here's our data. And I sent it into the team. They went from $9 million in revenue
Starting point is 00:28:15 in 2019. That was their baseline year. 2020, they did 67 million. 2021, they did 127 million in revenue. That's a big growth, right? You don't go from 9 million to 67 million to 127 million without massive growth. And you'd think all over the board. However, they had a sector of their business. It was their aluminum casing sector. And it was non-existent in quarter one of 2021. So my team of tax attorneys and the compliance person is actually the forensics accounting team that sees this data and they start going, what happened here? There's a pretty big segment of their business in 2019. Like 30, 35% of their overall business was aluminum casings in 2019. And it was 0% in Q1 of 21. And so they reach out to the client and they're going,
Starting point is 00:29:12 Chris, what happened here? And he goes, yeah, we couldn't source it. None of the suppliers were available. And so then we find out who are your suppliers? Are there alternative suppliers? And we find out pretty much all the suppliers we can get our hands on for this particular aluminum casing that they sold. And we found three of the suppliers and all of them were affected by governmental orders and shut down. And so that portion of their business was decimated. Now, just because they pivoted, again, that's not a disqualifying factor. It's an employee retention credit. The legislation's there. So you kept your employees retained. It could have been easy for them to take anybody that was part of that casing sector and just lay them off, but they didn't.
Starting point is 00:29:49 And so the spirit of legislation is, listen, you dealt with the pandemic. You had areas that were affected, some maybe more than others, and you still kept these people on wage. That's what this credit's designed to reward is that behavior. I mean, you know, we're blue collar guys. And I think a lot of people listening are just saying, look, this doesn't make sense. But this shit happens all day, every day. These R&D credits, I just did a cost segregation study on two buildings.
Starting point is 00:30:16 There's this thing called the Augusta tax law that allows you to write off your house for two weeks at the same price of a resort nearby. This is real. Okay. So look, Chris Copeland is saying have plumbing companies qualified. Look, my suppliers all shut down. They literally took six months to get a garage room. Everybody qualifies. If you run through the process, you guys got a pretty big, a low turndown rate because
Starting point is 00:30:44 you're going to get your, you're going to figure stuff out. Sure. We'll look in, we'll dig in, you know, I mean, that's, that's all is dig in. If somebody already applied for it, can you check the calculations and redo it or is it potentially? Yeah, we we've done that for clients. There are clients where we won't do it for depending on how they filed, what happened happened if they got a denial or something like that and why because we offer full audit assistance if we know that they made major errors in the filing which unfortunately some people do again this is highly specialized you know we have accounting firms that we're filing for one of our clients his two accountants told him to use us and And the client called us and he said, I asked these guys, why wouldn't you guys just do this? And the one CPA, he said,
Starting point is 00:31:31 is the guy's name is Brian. He said, Brian, he goes, if I'm your family physician and you need brain surgery, he's like, I'm going to give you a pill for the headache, but I'm going to refer you to a neurosurgeon to take care of the surgery. Now, the problem with a program like this is you get the family physician that'll do the brain surgery and mess it up pretty bad. And what that means is you got a CPA or a CFO that's like, ah, let me see if I can just go through the guidance and just kind of whip this thing out. It can be a problem. And if somebody makes errors that we're not comfortable with refiling for them, we'll just kick them back. We'll just tell them, listen, we're not comfortable moving forward because we know our audit assistant is going to kick in here. And we're not looking to assist you with audit. We will. We prepare
Starting point is 00:32:14 every filing like it's going into audit. But if we see massive errors that we know are going to flag, we'll tell the client that we're sorry, but they might've got denied. It might've cost them hundreds of thousands or millions of dollars. And it's a tough phone call to make, but I've had to make it a few times where we just said, listen, these are massive errors. Now there are times where we have a client that filed, they didn't take advantage of all the wages that were available and we'll take a look at it.
Starting point is 00:32:38 We'll take a look at it and we can refile and help them get additional wages like we did for this one client. We helped them get an extra $333,000 in ERC funding, and that's a big plus for them. And so it's something we're happy to look into. As far as deadlines, the PPP had an expiration date. I got a couple of questions, but let's start with deadlines. So yeah, this program's based on applying for it, which means you amend your quarterly payroll tax returns. That's how you claim your ERC. And it's called a 941X. That's the form. Now, if you utilize a PEO, if you have a PEO relationship or a third-party agent that files,
Starting point is 00:33:18 then they file what's called a 941 aggregate X, and they file what's called a schedule R that's specific to your company. Now, we assist all PEOs with their filings. PEOs don't file for this. They don't do the math. They don't do the qualification reports. They do none of that. So we do everything pretty much up until the filing for a PEO relationship.
Starting point is 00:33:37 And then we send the PEO the calculations, the qualifications, all the data. Usually, they'll kick it back and say, hey, this is the format we need the data to be in. And then our Excel certified professionals will take our data, put it into their format, and then fire it back to them. If it's ADP or Paychex or Minuteman, one of the bigger ones, we already have their format. So we just put it in there initially. But if it's a smaller PEO, we can do it that way. But at the end of the day, you're amending your quarterly payroll tax return. You have up to three years to amend those returns and they aggregate them on an annual basis
Starting point is 00:34:11 as far as the due dates. So the last day we'll file for 2020's ERC will be April 15th of 2024. And the last day we'll postmark a filing for the 2021 ERC will be April 15th of 2025. Now, that being said, legislation could change and change this program between now and 2025 for sure. The infrastructure bill that signed into law in November of 21 removed the fourth quarter from this program, which was $7,000 per employee was available in the fourth quarter for all businesses that were not what's called a recovery startup business. A recovery startup means you started your company after February 15th of 2020. So if you started before that date, then quarter four was gone. Now, right now, the Senate and the House both have what's called the
Starting point is 00:35:05 ERC Reinstatement Act that's on the floor. It hasn't been brought to vote, but there's over 11 senators that have co-sponsored the bill in the Senate, and there's over 95 or 96 representatives that have co-sponsored the bill. And if that passes, it will add this fourth quarter back into the program. So it's possible that down the road, there's more money than 26,000. It'll go to 33,000 that's available. But at the same time, it's possible that the government could say, hey, we're going to take away the third quarter. So I always tell people if they did something like that, it's possible that they let you keep it if you already filed for it. So anytime the government's involved and they're offering a program like this, where it's pretty much free money, I always recommend doing it quickly
Starting point is 00:35:50 before Uncle Sam changes his mind, which he's definitely can. To change this program takes legislation. I mean, it would literally take the Senate, the House, and the President to sign off on it, but that certainly happens. So I wouldn't dally if I were you and I thought I might qualify for this, or maybe I should just let these experts see if I qualify. And at the end of the day, it's almost always worth letting specialists take a look at your firm and seeing what happens. So you guys charge your fee. What happens if they did overturn and said, Hey, we want money back. How would that work? Yeah. So at the end of the day, if we charge a client, we have them qualified for six quarters and the IRS says, hey, we only think you qualify for four. And we say, no, no, that's not true.
Starting point is 00:36:33 We qualify for these other two. And it goes to court and the court, let's say the judge says, you know what? The IRS is right here. These two quarters don't qualify. At the end of the day, they're going to charge penalties. They're going to charge interest. You can never guarantee anything, but for the most part, penalties will get waived because you relied on a third party to file for you. But worst case scenario, it's like, hey, you know what? They're still going to charge interest. That'll never get waived unless legislation changes the program, then they could waive interest. But let's say they don't waive the interest 3.2, 3.3% annualized. That'll be there.
Starting point is 00:37:07 Our fee comes back. Whatever the fee was for those two quarters, we return it to the client. Our fee is a contingency fee. It's based on you getting and keeping the ERC. And so if the IRS takes away a portion or all of it, whatever they take away, our fee comes back to you. So at the end of the day, i looked at one of the banks we filed for i know with you if we get you seven million you'll probably five or ten x that over the next 24 36 months and so if three years down the road the irs comes back and wants their money
Starting point is 00:37:35 back you probably use their money to turn seven million into 27 million which you know that's the irs really i mean i don't even think that's really plausible. They're going to come back and say, Hey, we screwed up. Yeah. I mean, listen, we filed by the book, you know, the, the guidance is what it is. The rules are what they are. If we want to move forward, we're prepared to defend our position. And that's the bottom line. Uh, and we feel like if, if they do scrutinize our position, we're going to win at the end of the day. And they might not even take it to court. They're going to look at the guidance. They're going to look at the qualification reports. And that's really what they're doing. They're just gathering more information, taking a look. Hey, did you really qualify? Did you
Starting point is 00:38:14 cross over any of your PPP loan wages? I can tell you a point of emphasis is going to be aggregation. So if you're watching this podcast or listening to this podcast and you're sitting here going, well, I have 20 different companies and I have 4,000 employees and there's an employee threshold. If you go over 100, the rules change in 2020. If you go over 500 and it's full-time employees only and it's the 2019 count that matters. So if you've got, you're sitting there going, I've got 20 companies, I've got 4,800 employees. I love Tommy's information, but can I get this? The answer is yes, but your rules are way different. You have to only file for furloughed employees or employees that maybe you cut their hours, but still paid them full-time wages. Maybe you furloughed them and instead of paying wages,
Starting point is 00:39:00 you kept them on healthcare programs. Those particular employees may be eligible for ERC calculation. But if you're a company that goes, well, I got 4,000 employees, but I'm just going to file for these five companies because they combined have 400. The IRS is going to catch that. I'm just telling you, they're going to catch. And if you were supposed to be aggregated and you were supposed to be looked at like one big happy company and you had that over 500 threshold and you tried to sidestep it and just file for X amount of companies, there's an emphasis on that. They'll find that our team will
Starting point is 00:39:32 probably find it and they'll kick you back and they'll ask for only employees that were furloughed and things along those lines. But at the end of the day, if your data's clean, if you're doing things the right way, you're not going to have anything to worry about. You're doing things the right way. We're going to be able to defend our position because the guidance is pretty black and white. Either you had a more than nominal effect to a more than nominal portion due to a governmental order, whether it was direct or indirect, or you had a revenue decline, or you had a full shutdown. If one of those three things happen, that'll move you into qualification for that particular quarter. And we've got to look at each quarter and kind of look at it separately. Hey, I hope you're
Starting point is 00:40:08 enjoying this conversation. I just want to take a five second break to let you know that the tickets for my next Vertical Track event are now on sale. Just go to verticaltrack.com to learn more and get a guaranteed seat before the prices go up. Now back to our interview. Let's go into some fast questions. IRS audit, does this highly increase the chances of an audit? I mean, everybody got PPP, but it seems like everybody's going to take advantage of this. They're just late to the party. So what is your take on that? According to the IRS, it's not going to increase your audit chances on your regular taxes or anything like that. The ERC filing itself definitely has what's called substantive consideration. And all that means is the IRS is looking at this a little more in depth,
Starting point is 00:40:54 even prior to sending your checks out and stuff like that. We've had some clients get a quarter kicked back just the other day. It's funny, but it's not because the IRS kicked back a client's third quarter 2021 filing. And they said that you don't qualify because you're not classified as a recovery startup. Now, I told the client, I got on the phone with him. He sent us the notice. And I said, well, here's good news for you. And her name was Mary. I said, good news, Mary, is you did well during the pandemic, but you qualify for this quarter. You do. The bad news is the IRS made an error here. You only have to be a recovery startup to qualify for the fourth quarter.
Starting point is 00:41:31 Recovery startups still qualify for the third quarter, but also regular businesses qualify for the third quarter. So the IRS looked into that filing. They made an assessment that, hey, this company doesn't qualify for the third quarter. Now we responded, we replied, we followed the guidance, we actually got it fixed and they got their third quarter. But what that should tell you is they're not just rubber stamping these. They're looking at them, they're checking the filings, they're making sure everything's done the right way initially. Then if there's an audit down the road, and we believe that there'll be two to three times more audits on ERC filings than regular tax returns. So maybe you've got a 1% chance of an audit on a regular tax return. You're going to have a two or 3% chance on something like
Starting point is 00:42:12 ERC. And listen, if you're a bigger client, some of our bigger clients get 10, 15, 20 million in ERC. You're going to be looked at even more. There's algorithms the IRS has, but it's not triggering an audit on your overall tax return. It's just saying, let's look at ERC. And we offer full audit assistance. So if there's any questions on that, we'll take care of it. So not many people know that they can apply for loan forgiveness under the Paycheck Protection
Starting point is 00:42:38 Program. Can you tell us more about this? Who's eligible to apply and when's the best time to apply for loan forgiveness? I mean, for the PPP loan, you should apply for that as soon as your bank or the SBA opens up the portal for you, where you're allowed to apply for that forgiveness. We can assist with that as well for clients if you haven't already done so. You have until the maturity date. So until the loan is fully paid off, you have that timeframe to to file but if you don't file by then for forgiveness you won't get it so this money i can take and i can go buy a boat i gotta pay taxes on
Starting point is 00:43:13 it though this is not like the ppp that so six months out probably the government's not in a rush for this sure sure so go over the timetable. How does it get taxed versus PPP? And how long does it take? How does the taxes work? And what can I spend it on? Client comes on board. They sign our engagement agreement. They pay our $2,600 fully refundable deposit. Onboarding specialist is assigned to their account. They've got a point of contact. Basically, it joins a live person that's going to guide them from A to Z through the process. They're gathering their docs, making sure everything's in the formats that the IRS really requires it in, and we required it to be in, to file. That might take two to three hours
Starting point is 00:43:53 for our client to get all the documents together, maybe five to 10 on big companies that have docs spread out amongst entities. Our team, it'll take three to five weeks to go through everything. There's just a lot of t's to cross eyes to dot no shortcuts when you're dealing with a government program So we're going to do everything by the book After that three to five week if we say everything looks good. We think you qualify we send it over for you to review You say hey, we agree with your assessment. That is exactly what happened to our business That's the areas that that took a hit the data is accurate. We haven't reconciled any data changes. Then we file. So we have you sign off on the 941X.
Starting point is 00:44:31 Our CPA is the final signature on the 941X. Whichever CPAs work in your file, we have a lot of them. And all of the filings are done by CPAs on our firm. We have no paid preparers that are non-CPAs. Everyone, the last signature on your 941X is going to be a certified public accountant. And then they're going to mail that in certified to the IRS. At that point, it's a big window. Three to seven months is what we're seeing.
Starting point is 00:44:55 The newer filings have been quicker, to be honest. We have some filings that are coming out from March that are getting their checks now. And I'm going to get taxed. So this is not income, but it's what's called a reduction in payroll expense. So let's say my payroll was $10 million and I get a million dollars in ERC in 2021. I've got to amend my 2021 income taxes and I have to subtract a million dollars from my payroll. I paid 10 million in payroll. I got a million dollars in ERC. I wrote off 10 million in payroll. Not anymore. I paid $10 million in payroll. I got $1 million in ERC. I wrote off $10 million in payroll. Not anymore. I got to go back and I can only write off $9 million in payroll. I reduced my
Starting point is 00:45:30 payroll expense by the amount of ERC. And at the end of the day, if I had carryover, if I had other write-offs and maybe I took a loss that year, maybe I still took a loss. Maybe there aren't any tax ramifications. But if I had a profit and now I've added basically my deduction of a million dollars was pulled out. So I've got, let's say, in essence, a million dollars in extra income that I'm not able to write off. Now that's taxable. Now that passes through if I'm an LLC or if I'm part of the audit regime. Maybe I do an administrative adjustment. I handle it at the entity level. We assist our client CPAs with the taxable ramifications. But at the end of the day, it's not earmarked funds. So if it passes through to me as an owner and it says, man,
Starting point is 00:46:11 as an owner, I owe a hundred thousand and more in taxes than I did. The company can just send me a hundred grand to pay my tax bill from the ERC funds because it's not earmarked. We can use it however we want. So one of the things with the PPP money that I remember specifically is private equity was not allowed to use the money. I don't know how exactly that worked, but if you were involved with a PE company, is there any type of blockages, C-corp, S-corp, LLC, any type of PE money? Is there any blockages that you know of? The only entities that we're not allowed to file for if they qualify would be government. And it's U.S. government, meaning your cities, your counties, obviously your state governments.
Starting point is 00:46:54 They are off limits for this. The city police department would be off limits. Anything that's completely controlled. Now, what's funny is public schools are available. You can do public schools. You can do charter schools. You can do junior colleges, universities. Tribal governments are up for grabs. You can do those. So PE doesn't matter. PE is good on this one.
Starting point is 00:47:13 Anything. PE is fine. Hedge funds could file. How they would qualify would be interesting. It just depends on how they were affected. Did they have live offices, things like that, where their people couldn't come in, couldn't go to market, things like that. That could be a qualifying factor. So Adam said, we had supply chain challenges, of course, but that didn't cause any product or service lines for us to decline in revenue year over year. Might we still qualify from the supply chain perspective? Let me just say one thing here, Tony. You guys are going to go through a thousand different ways, left, right, down the middle, each and every way. And you're going to exhaust so many things, so many things we're not even talking about. It doesn't need to be supply
Starting point is 00:47:56 chain. It doesn't need to be. Well, from my perspective, you've got 200 professionals that know exactly what they're asking and what they're doing to make this happen. Sure. If this were me and I'm thinking about doing this from a home service perspective, I would have racked my brain talking to people. Like you said, I wouldn't talk to my general doctor about this. I'd at least call you. Sure. Run through some real life questions because you're still going to qualify if you just know 80 different ways from Sunday.
Starting point is 00:48:22 If you meet the qualification guidelines, however you meet it, you meet it. And I even had a conversation with my tax accountant because we had an aggregated company, meaning they had like 10 entities, nine of them in Florida, one in California. And the aggregation rules meant that the California restrictions qualified the Florida locations. And I'm talking to our tax attorney, one of them, we have several, and he goes, Tony, he goes, we don't make the rules, we play by them. And it's like, it seems kind of crazy, but that's the rules. And so as Tommy said, it's probably almost always worth having a specialist and our team of specialists dig in and let us take a look.
Starting point is 00:49:04 And the more data you can provide us, the better. And listen, at the end of the day, yeah, there's three, four, 5% of our clients where we go through everything and we just kick it back. We just say, you know what? Your CPA was right. Or your CFO was right. You do not qualify, but man, the upside on this, if you've got a hundred employees and you're looking at $2.6 million or $2 million or $1 million, or you got 10 employees and you're looking at $2.6 million or $2 million or $1 million, or you got 10 employees and you're looking at 100,000 or 200,000, it's almost always worth taking a shot. Let our team do all the heavy lifting.
Starting point is 00:49:33 Maybe you spend two hours getting us the data. We spend three to five weeks telling you, you're right, you don't qualify. It's my team that really put in all the heavy lifting and the legwork and ended up technically working for free for you. They didn't work for free for us. We still pay them. Unfortunately, we still have to pay them. So you guys charge a fee up front though. There is a fee to get going. So we have a fully refundable deposit of $2,600 for two reasons. One, we initially did it for free and it was really tough getting documents from people. It seemed like if they didn't have anything invested in the process, they just took their time, which slowed us down. We want to file
Starting point is 00:50:10 all of you within four hours, get us all as quick as we possibly can. But at the end of the day, we can only move as fast as the client's documents and data is coming in. So the 2600 really, I think it invested the client in the process. And then the cashflow, you know, bottom line, we board 200 plus clients a week. You know, our payrolls, millions of dollars a month that we send out. CPAs, tax attorneys are not cheap. We pay above market. Our average CPA makes one to $200 an hour. The average CPA in the marketplace makes $50 to $60 an hour. Our high-end CPAs make $300 to $400 an hour. And the bottom line is the reason we pay the rates we pay for the high-level folks is we're never going to lose them. There's no one.
Starting point is 00:50:58 The biggest accounting firms on the planet are never going to outpay us. They're just not. These people are extremely valuable for us. So that $2,600 definitely helps us with cash flow management and keeping these high-level folks on board, which I think at the end of the day, the clients are going to appreciate that we're crossing the T's, we're dotting the I's. We have extremely high-level, specialized professionals that are working on their accounts from start to finish. So Cody had a great question. So we are currently in the process with you at George. If we answer something the wrong way, will y'all try to flag that for us?
Starting point is 00:51:32 This is some pretty technical stuff. Sure. Listen, the questionnaire is kind of, hey, this is giving our team an idea of where to dig in. But at the end of the day, when it gets into the qualification piece, Cody, our team's going to be working with you directly. If our team has questions, if they're not sure about something, they're going to ask you. Because at the end of the day, when it gets into the qualification piece, Cody, our team's going to be working with you directly. If our team has questions, if they're not sure about something, they're going to ask you. Because at the end of the day, you know your operation better than us, better than the IRS. All we can do is take your data, take the orders that were in play. There's over 12,000 governmental orders that are documented by our firm. You tell me the zip code, I'll tell you how you were affected, what city ordinances were in play, what county commissions, health commissions, what governor's orders were in play, what the federal travel restrictions potentially hit you on.
Starting point is 00:52:13 And so we'll dig in. But if you do something off, I can almost guarantee you my team will catch it. If there's something wrong with your payroll, if there's non-taxable reimbursements that were listed in your payroll, but they weren't broken out. So we didn't know that they were non-taxable. We'll see it. That's what you pay us to do. You just send us the data. If something's not adding up, we'll come back to you and say, this doesn't add up. This doesn't look right. Can you dig in a little bit more and explain this to us? And so that's really what you're relying on our team to do. And we'll do our job. So I had a question here from Spencer. What if you started your company in 2021? So no 2019 records. Does it still make sense to give you a call? Sure. Yeah. That's what's called the
Starting point is 00:52:58 recovery startup business. Yeah. Recovery startup businesses. Now there's different rules. The most you could qualify for as a recovery startup would be 50,000 in quarter three of 2021 for ERC and 50,000 in quarter four of 2021 for ERC. And that's it. If all you qualified for was as a recovery startup, that's 100,000 in ERC potential on the table. Now, if your wages are way lower than that, we have recovery startups that get 20,000. But at the end of the day, you could still get money. You could still get funds. And it's possible, depending on the state you were in, you could potentially qualify as a regular company and a recovery startup.
Starting point is 00:53:33 If you started right at the start of 2021, I mean, it's possible that in Q2 of 2021, there was an hourly restriction that hit you in New York or in Illinois or in Washington or in California, some of the more restrictive states that could qualify you. And then you can flip from a regular business to a recovery startup for the next two quarters. And so we have clients that do that. It's certainly worth having us take a look. So we're going to have Nolan, I guess. Is that who contacted Nolan on this? I believe so, yeah. I think that's Nolan. Get your ERC, refund.com.
Starting point is 00:54:10 So, guys, if I were you right now, I'd be texting Nolan. I think, so Jim is kind of working this stuff with you and just trying to collect all the documents, but Jim's my buddy. So this whole thing is just like the PPP. If you've got money in the PPP, what are you finding as far as ppp so are you finding that if let's just say you got a million back from the ppp what is that usually and i know this is not an exact correlation but what is that usually is it usually usually if somebody qualifies through the whole program, six quarters, you'll see them get more in ERC than they got in PPP.
Starting point is 00:54:48 And that's not as far as double or triple sometimes. Sometimes, yeah, quite a bit more. And again, the bottom line is every client's different. Every client's somebody we have to look at as an individual. But at the end of the day, if you play the numbers and the averages, this is substantial. It is substantial. There's a lot of funding here. And if you don't go get it and you qualify and you should have, but you don't
Starting point is 00:55:11 claim it, Uncle Sam will find some way to spend that money. And it's probably not going to be as positive for you, your family, your community, your business, your employees, as if you got your hands on it. And so it's something that we're passionate about educating business owners about this program because it's so underutilized. The IRS management, you know, according to Forbes article that came out not too long ago, they believe that about 70 to 80% of small and medium-sized businesses, the IRS management themselves, believe 70 to 80% of small and medium-sized businesses should claim ERC for at least some portion of the program. And as of about a month ago, it was under 5% of those companies that actually filed. And unfortunately, at the end of the day,
Starting point is 00:55:51 as great as your podcast is, and as big as the reach is, as great as our marketing teams are and spreading the word, unfortunately, as great as your team and my team can do to spread the word about this, Tommy, there's going to be billions of dollars that just end up sitting in the treasury and never get claimed. And that's just how it works, unfortunately. Well, a lot of people are skeptical and that's fine. I don't really care. I'm out there. I believe this is real. I think you answered a lot of difficult questions and it's on the website. The word is nominal effect. And you guys help spell that out. You've worked with a lot of clients. You're taking $200 on a week.
Starting point is 00:56:28 So Nolan's phone number is 480-269-4692. 480-269-4692. It's a text message or call him. And then you've got the getyourercrefund.com. So this is only W2 full-time employees. It can be part-time, full-time. Can it be 1099 though? It cannot be 1099.
Starting point is 00:56:52 It's got to be W-2. And so our target's usually 10 employees to 500 for the regular rules. Anything above 500, the rules change, but we can talk to them and see if they have some employees that qualify. And that employee count is full-time only in 2019. I just had a farm that we qualified, 279 full-time employees, 3,200 and change part-time, the way that the calculation works. In the IRS, we have a sheet that shows you how to calculate your full-time count for 2019. But at the end of the day, if I worked for you for one hour and then quit,
Starting point is 00:57:27 and you're qualified during that period that you paid me that one hour, then that one hour I can calculate towards the ERC for you. Yep. So if you guys want to learn about this website, homeservicetech.com forward slash T as in Tony and then Swantech, S-W-A-N-T-E-K I did put the phone number And I put all this stuff into this thread On the Facebook group so you guys have it
Starting point is 00:57:52 This will be live We're going to get this one kind of jumped up So I'm a big fan of this I'm a big fan of you I love when you spoke at the event I got a pretty good bullshit meter And you just This is real I mean it's on
Starting point is 00:58:06 the irs.gov i think a partial shutdown you said there's 12 000 ordinances that affected and caused a partial shutdown i mean most people say it's too good to be true it is yeah i had a client about a week ago he said this sounds too good to be true. And his name was Mike. I said, Mike, I said, did you do the PVP loan program? He's like, yeah. I said, how much did you get? And he ended up getting like 2.3 million or something. It was a big company. And I said, did you get forgiveness? He goes, yeah, they forgave every cent. I go, was that too good to be true? He said, yeah. And I go, well, the government is doing it again. The CARES Act created PVP loan, it created ERC. Now, again, that doesn't mean you're going to qualify. You might be skeptical. You might say,
Starting point is 00:58:49 I don't think we're going to qualify. And you could go through it and we could tell you, yeah, you know what? You don't. But at the end of the day, if your CPA says you don't qualify and your CFO says you don't qualify and they're wrong, and I'm just telling you, they're usually wrong. And even for half a quarter, we realized, man, this is by the book, black and white, you qualify, here's why for these four weeks or for these seven weeks. And that creates $72,000 in ERC just for your company. That's 72,000 you didn't have before. Is it worth taking two or three hours of your team
Starting point is 00:59:25 to dig in and see if you could make an extra 70,000 or extra 10,000 or extra 700,000 or an extra 7 million, whatever the number is, I can promise you it's almost always worth having a specialist, whether it's us or another firm. There's only a couple really good ones that are out there. None of them have the proprietary software to get that funding maximized like we do. And we've gone head to head with those other companies and we've gone head to head with their calculations and come out ahead every single time. But at the end of the day, it's worth having a specialist look into you. It's worth having our team of experts figure out, is there an area where you fall into the guidance? And if the answer is no, it's no. And we give you back your deposit. There's no risk financially.
Starting point is 01:00:09 But if the answer is yes, the upside's massive. So you said it's the IRS. What was the code if someone wanted to do some, just go out and read it themselves? It's boring. If you go to the IRS website, and I'll share my screen one last time, I guess I didn't plan on doing this, but if you go to the IRS website, it says the page is not current, and it does that. And it says, okay, so I've got to look at new laws, extend, and there's all kinds of information that you can go through and you can find out what's going on. And there's unlimited rabbit holes that you can go through for more information. So here's the page that you're really going to look for.
Starting point is 01:00:55 It's the irs.gov slash newsroom slash COVID-19. It's a long deal. But you're looking for the COVID-19. This page is not current. All of the pages are going to tell you it's not current. Now, at the very top, find current guidance on the employee retention credit for qualified wages paid during these dates here. So if I'm looking to qualify somebody after March 12th, 2020, before January 1 of 21,
Starting point is 01:01:23 after September 30th, 21, before January 1 of 21, after September 30th, 21, before January 1 of 2022. So I can look at notice 21-65, and it's going to bring up 10 pages of guidance. This is accurate guidance for that timeframe. If I want to look at the original guidance, which holds a lot, like a lot of this guidance from notice 21-20 will carry over into 21-49 and 21-65. So 21-20 is your 102 pages. Again, you can read through this, but it's not just 20 pages or 102 pages. Sorry, because if you look at non-essential businesses, if you look at a nominal effect, so if I just type in nominal effect, there's 13 times that's mentioned.
Starting point is 01:02:12 So that's discussing areas of your business that maybe your overall revenue's up, but you had more than a nominal effect on your business operation. It gives you examples on how that can qualify you. A governmental order that results in a reduction in an employer's ability to provide goods or services in the nominal course of the employer's business of not less than 10% will be deemed to have more than a nominal effect. So that's telling me if I'm down 10% or more, I took a hit. I took a more than nominal hit. Now, again, that doesn't mean you qualify. There's more checkboxes, according to this guidance, that we've got to still check off, but that's where our team can dig in. And that's where we can look at, did you have those effects? And at the end of the day, it's not just this guidance.
Starting point is 01:02:57 So if I look at an IRS code, sections 41, 45A, 45P, 51, 1396 of the code. So the reason CPA firms tell us to do this is because you can't just read these 102 pages. You've got to go, okay, I've got to go look at section 3111A of the IRS code to deal with some of these rules here. I've got to look at the federal wages. I've got to look at railroad retirement. I've got to look at all these splitters, which might lead me to aggregation rules. That's section 52A of the IRS code. So if you don't know aggregation rules and you're not certain, even though it mentions it here, you better go open section 52A and B of the IRS code or section 414M or O of
Starting point is 01:03:53 the IRS code. And you better understand it if you have multiple entities. And so this is why CPA firms, and I'm going to stop sharing because like I said, I could go down a rabbit hole and I could do 20 hours of this. I'm not going to do that for you guys because it'll bore the hell out of everybody. But at the end of the day, it's not just hundreds of pages of guidance you're reading through. You've got to go through the IRS code itself when it references the code. And the good news for our clients is we've done it. We've done it. We've read all 2,700 pages of the infrastructure bill,
Starting point is 01:04:27 of the Consolidated Appropriations Act, of the CARES Act, the thousands of pages of legislation. We've all read it. Like our teams have read it. Our teams have gone through all of the guidance, all of the IRS codes that deals with the guidance. So you don't have to. So does the check just show up in the mail
Starting point is 01:04:41 or once you submit it to the IRS? Yeah, the checks will come in the mail. You'll get a notice first, hopefully. About 90%... All of clients are supposed to get a notice from the IRS first. About 90% of them do. About 5% of them, the check beats the notice. And about 5% of them, the notice never shows up and just the check shows up.
Starting point is 01:05:03 And so you get a check. It is three to seven months out from the time we mail the filing in certified to the IRS. If you qualify for four quarters, you'll get four different checks. Not only will you get the check for the amount of the employee retention credit we file for, you will get interest on top. The IRS classifies this program as an overpayment, meaning you paid too much and they give you interest on top. The IRS classifies this program as an overpayment, meaning you paid too much and they give you interest on what you paid too much on. So if you qualify for a million, and let's say you had five checks that were going to be 200,000 each, each of those five checks might be $201,318. Then another check's $201,897. There's going to be interest on top. Now we don't charge
Starting point is 01:05:46 a fee on the interest. Our contingency fee is based only on the amounts we file for you, but you will get a check from the treasury. They will not allow you to direct deposit. They won't allow us to e-file these filings. They have to be mailed in and they have to be sent to you via check. That's the government for you. That's the way the program works. That's the only way we can do it. And as far as your fee, I wait to get the checks and then I owe you that money. Is that how? Yeah. You don't owe us our fee until you get the checks from the treasury. Technically, each check as it comes, we can invoice you, but we normally won't. The first check when it comes for the most part within three or four weeks, all the checks will arrive. So a lot of times we'll just invoice you and say, hey,
Starting point is 01:06:27 when all the checks come, pay us. If there's a check that's delayed or something, we'll say, just pay us on these four and we'll wait on the fifth check and do that. But our money is not due to us until you receive your check from the treasury. And we're going to credit your deposit on the back end. So whatever you owe us, we'll subtract the $2,600 from that amount. So that goes towards your contingency fee at the end of the day. I mean, if you guys don't take your cell phones out right now, 480-269-4692, spend the three hours it takes to get this information over to Tony's team. He's got a couple hundred people to digest it. You go through Nolan, I guess.
Starting point is 01:07:09 So I just think this is mind-blowing. I've seen a lot of people just, they listen to their CPA, but the CPA really, I'd have your guys watch this and just see what Jordan's comes up with. Because once it's done and you see the real reasons, just look at what they give you and then take that to your CPA rather than taking it to the CPA. I just think a lot of people are just saying, no way, no way, no way. My CPA said, no. I talked to a lawyer. This is complicated. You're a specialist. Take it to them after you qualify before you submit it. And they'll show
Starting point is 01:07:43 you exactly why. If you're a bigger firm, if you submit it. And they'll show you exactly why. If you're a bigger firm, if you've got, you know, 50 or more employees and you want to put us on with your CPA right away, we'll set up a call. We'll talk with your CPA. No problem. I've had several CPAs that were absolutely certain their client wouldn't qualify. We literally did a Zoom, shared the guidance with them, shared them where they might qualify. And the CPA apologized to their client and told them to move forward with us. Because I mean,
Starting point is 01:08:08 it was a $1.2 million mistake if they wouldn't have filed. And so we're happy to chat with tax attorneys. I mean, some of our larger clients, like I said, are getting $15 to $20 million in ERC. We talk with a lot of tax attorneys. We talk with a lot of CPAs internal. We talk with their outside CPA counsel as well. And bottom line is we're right. We're right. This is all we do. We've written $2.2 billion in this program. The biggest accounting firms on the planet won't write 20 million in this program for their clients. And so it's the difference between the general practitioner and the neurosurgeon. If you need brain surgery, you do not want your family physician digging in with a scalpel. Like you better get a specialist to know exactly what
Starting point is 01:08:53 they're doing. And with the amount of money that's on the line here, I highly recommend you get a specialist to take a look. And your CPA might be right. Your tax attorney might be right. But if my doctor says I need brain surgery, I'm probably still going to a second doctor and going, do I really need brain surgery? If you've got millions of dollars on the line or hundreds of thousands on the line and your CPA says no, you might want to get a second opinion and have somebody that this is all they focus on to really tell you yes or no at the end of the day. This is one of those things tony that you know it was interesting because i talked to bill hillstead about it and he's like my nephew does hair in scottsdale and he's
Starting point is 01:09:34 gonna qualify like this is the one podcast i enjoy my podcast and you know we get a lot of listeners and i appreciate every one of you last month i think we set a record around 40 000 downloads do me a favor and if there's someone out there, listen, you can get your CPA on the phone with this, guys. This is something you should share, okay? I'm just saying, the government, this is something they deemed, and I think you've got a responsibility. If you've got employees and you're going to put it back into the business to use this money, I can't stress it enough. So share this. I don't ask you guys to share the podcast, but if you could, I really think Tony's the real deal. I think get them on the phone. I think line up an appointment and I'm telling you guys right now, it's going to be freaking nuts.
Starting point is 01:10:19 This is real money in your bank account. You guys could grow your businesses. This is monster. This is life-changing for some of us. So one of the questions I always ask, is there a book that you really stood out in your life? Go back to just the normal podcaster. Is there a book that really helped you to kind of start all your businesses
Starting point is 01:10:40 and be successful in life? Sure. Rich Dad, Poor Dad, Robert Kiyosaki. One of the first books. a family friend of ours that owned one of the largest cattle auctions or the largest cattle auction in the United States. And so they owned that auction, very successful. Referred that book to my mom, said, hey, you need to have Tony and Jennifer, that's my sister. You need to have your kids read it. And it changed the way I thought about earning income and profits versus wages, being a business owner versus an employee, being a big business owner versus a small business owner. It was philosophies that unfortunately,
Starting point is 01:11:19 I think, should be shared in school with us, but there never are. Our parents, you know, my dad was a railroader. My mom was a substitute teacher, you know, not entrepreneurial minded, not, you know, not some big business owner or big mogul or anything like that. We did all right, you know, railroading and substitute teaching. But that book just gave me a different outlook on profits versus wages, on creating income and creating leverage in my life. And so I always highly recommend people check out Rich Dad Poor Dad if they haven't had the chance to do so. Well, a couple billion, 420% of a million. I think you've done pretty well for yourself,
Starting point is 01:11:59 Tony. Obviously, you've got a lot of bills. I get that. That's not all. Sure, sure. So the last thing I do on the podcast as we close out, and I'd like you to just, we hit on a lot of stuff, but what's the final message to the listeners? Obviously, take action, but any other thoughts on this that we didn't hit? Yeah. I mean, listen, I think you put it great, Tommy. It's one of those things where I do look at this like it's our duty as a firm to educate business owners about the program. We really, truly have a philosophy that there's a lot of government programs, I believe, that are out there
Starting point is 01:12:30 where a lot of the funds don't get to the intended recipients. If you guys can understand where I'm going there, somehow the funds end up in the DC Beltway. Somehow the funds end up in Afghanistan. Somehow the funds end up not helping the people that they were supposed to help. The PPP loan program, the ERC program are two of the governmental programs that I know of. The R&D tax credit program, there's a few of them where the funds go where they need to go. And I feel like it's our duty as a firm to educate businesses about the program. Now, again, whether you move forward with us or not, that's up to you at the end of the day. But at least we can give you enough information to make an educated decision. And I think from your standpoint, as Tommy mentioned, as a business owner,
Starting point is 01:13:22 you should see it as a fiduciary duty to your business, to your employees, to your community to take a look at this program. And if you do qualify, our goal is to get these funds out of the treasurer's account and into your business account where they truly belong. So you can make that impact on your company, on your employees, and on your community with that funding and really go out and build your business bigger than maybe you were going to be able to prior to claiming the ERC funding. So I think Tommy really puts things in kind of a black and white perspective. And when he says, hey, this is something you should take advantage of, Tommy has so much
Starting point is 01:14:01 success. He doesn't need to sit here and educate you guys on a program that he's already taking advantage of. He doesn't need to twist your arm. Whether you take advantage of ERC or not, will have zero effect on Tommy's life, will have zero effect on Tommy's business, and will have zero effect on Tommy's success. But here's one of the best things I can give you as advice. Find people who are more successful than you. Figure out what they did. And if they're willing to share with you and teach you the things that
Starting point is 01:14:31 got them to where they got to, match and model. Do what they do. Eventually, you can get what they got. Maybe you won't get it as big as Tommy, but if we screw it up sideways and you build a company that's a tenth of the size of Tommy's company, you're going to be a hell of a lot better than you are now when you're starting out. And if somebody that's as successful as Tommy Mello is telling us, we should look into a program like this. I don't ask a lot of questions. If Tom Brady tells me to run a fly route, I run a fly route. If I'm in the HVAC space, if I'm in the garage door space, if I'm an entrepreneur, if I'm owning a business and Tommy Mello, who has the largest garage door company on the planet, he's got massive amounts of followers that use him as a mentor and a coach. If he's giving me the play to run,
Starting point is 01:15:15 I don't ask a lot of questions. I run the play. And if you're listening to this podcast, obviously you have a lot of respect for Tommy and you're wanting to learn from someone that's done it. And that's who you're listening to right now. So probably the best advice I can give any business owner is when you've got a mentor like Tommy that's willing to take time out of his evening to share information with you guys in a podcast,
Starting point is 01:15:36 take it serious, take advantage of it and utilize the knowledge that you're gaining tonight to help you grow your business tomorrow. I just have a few comments and I really appreciate that. Right now, we are working with the military on a program that is ridiculously badass. And I'm not there yet, but it will be a massive tax reduction. Great thing for our troops, the people that are fighting abroad for us. An amazing way to grow the business.
Starting point is 01:16:06 Amazing way to help them cope with civilian life. There's things out there that, look, I've looked into grants for training people. In certain states, we qualify. We get money for training people in new trade. These things are out there. There's a great book called The Clippership Strategy. It explains when the government, it gives money in certain areas areas and you get to learn how to get that money. It's the Clippership Strategy.
Starting point is 01:16:29 In the 1860s, there happened to be this thing called the Gold Rush, and their clipperships could go from New York to California in three days, and they could make what's called arbitrage. They bought it for a buck. They sold it for five bucks, whatever it was, shovels, clothes, boots, gloves. So this is this. This is a program that the government is choosing. And luckily, we're getting the word out there. Guys, just please share this for me. I got the number on here. Tony, you're amazing, man. I got to tell you, you're very intelligent. You should have been a lawyer. That was an insult. I'm kidding.
Starting point is 01:17:03 No worries, man. you should have been a lawyer that was an insult i'm kidding no worries man but this was great i think you had really great advice go get your erc money it's out there it's waiting for you tony's gonna get you hopefully 33 g's per w2 let's see if the house come through for us but that's the plan hey i hope you enjoyed today's podcast. Before you go, I wanted to invite you to my next Vertical Track event. We've opened it up to all home service companies, just like our last event. And people across all industries have been messaging me all the time saying this last event brought them as much as a 10 times return on their investment. You need to go there, check it out, sign up today. Now, the great news is, is that we're doing it again in October and we want it to be the
Starting point is 01:17:48 best event of the year in the home service space. If you're ready to build systems to scale and get out of the truck once and for all, get your tickets right now at verticaltrack.com. We're about to go through some tough times in the economy and I want to give you some tools and some tips to get through it and start making more money than you ever realized. So go to verticaltrack.com and get your tickets now.

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