The Home Service Expert Podcast - E439 The Truth About Success: Scott Clary on Building Brands and Taking Ownership
Episode Date: October 27, 2025Scott Clary is a serial entrepreneur, brand strategist, and the creator and host of the top-ranked Success Story podcast, where he’s interviewed some of the world’s most influential entrepreneurs,... leaders, and visionaries. With an impressive career advising startups and building global brands, Scott has become a go-to voice on growth, leadership, and the mindset required to win in today’s competitive landscape. At the heart of Scott’s work is a deep belief that success is far more than financial achievement — it’s about ownership, purpose, and the relentless pursuit of meaningful goals. He shares practical strategies for building powerful personal brands, creating content that connects, and cultivating audiences that truly care. His insights have helped countless founders, creators, and business leaders not only grow their companies but also design lives that align with their values. Driven by an entrepreneurial obsession and a passion for storytelling, Scott is on a mission to empower others to take agency over their ambitions and turn bold ideas into lasting impact. Whether he’s behind the mic, on stage, or advising high-growth businesses, Scott brings clarity, candor, and actionable wisdom to every conversation — inspiring people everywhere to define and achieve success on their own terms. Timestamps: 00:00:00 Cold Open 00:00:08 Title Sequence 00:00:28 Show Notes VO 00:01:13 Intro Into Interview 00:31:36 Insertion 00:32:58 Interview Resumes 01:08:16 Outro
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The beauty of content is it compounds over time.
So you're not going to get a short win, which means you've got to stick with it.
And you're only going to stick with it if you enjoy it.
Welcome to the Home Service Expert, where each week, Tommy chats with world-class
entrepreneurs and experts in various fields, like marketing, sales, hiring, and leadership,
to find out what's really behind their success in business.
Now, your host, The Home Service Millionaire, Tommy Mello.
Before we get started, I wanted to share two employees.
things with you. First, I want you to implement what you learned today. To do that, you'll have to
take a lot of notes, but I also want you to fully concentrate on the interview. So I ask the team to
take notes for you. Just text notes, N-O-T-E-S, to 888-526-1299. That's 888-526-1299, and you'll receive a link to
download the notes from today's episode. Also, if you haven't got your copy of my newest book, Elevate,
Please go check it out.
I'll share with you how I attracted and developed a winning team that helped me build a $200 million company in 22 states.
Just go to elevate and win.com forward slash podcast to get your copy.
Now let's go back into the interview.
Today I got Scott Clary, got to catch us catch up with him last night for dinner.
Cool dude.
Our guest today is the host of a global top-ranked podcast called Success Story,
where he interviewed some of the world's most influential entrepreneurs, executives, and media personalities.
Scott is also an entrepreneur and inventor who has built and scaled multiple businesses,
advised Fortune 500 companies,
and now shares his own business insights on Instagram and YouTube to millions worldwide.
Tell the audience a little bit about you, brother.
Well, you got a good little introduction going.
So my background's in tech.
That's where I started.
I've always loved it.
I've always loved working on stuff that was sort of bleeding edge.
And at one point in my career, this is sort of what's led to what I do,
right now with the podcast.
I realized that I have to future proof myself as an entrepreneur.
And I started a podcast really because at the time I was building a company,
it was acquired at the end of COVID.
And I didn't know what I wanted to do after.
So I was a student of the Gary V's of the world.
And I realized that if I want to do anything, it's easier when you have an audience already.
So I started building that audience.
And that's one of the most valuable assets.
I think anybody could ever build.
I mean, this is what you're doing, what you're doing with your show.
But I've started that now and built the audience.
the podcast, the media brand, the newsletter, the Instagram, the socials for about six and a half
years. And that's open doors, led to opportunities, led to me speaking on stage, working on a
book right now, led to, you know, great relationships like yourself and, you know, about a thousand
other guests. So that's really been my life, building media, building brand. I want to dive into
a lot of people don't understand the power of building a personal brand and building followers.
And the right followers, we talked about this last night at dinner.
You know, someone getting started, where would you start?
I would say the easiest place to start for most people is to teach their younger self
what they found useful in their career.
So if you want to start creating content, say you have a business, your content should
be what your younger self was trying to figure out when they got into that business.
Also, if they have a customer, they should figure out what the customer is trying to solve for
as well.
It doesn't have to be much more complicated than that.
Good content is educational.
It's, again, teaching what you are trying to figure out
or what your younger version of yourself is trying to figure out
or what your customer is trying to figure out.
And then once you understand what your content is meant to accomplish,
then you have to find a way to make it relevant
for the platform that you want to create content on.
I also think that for an early creator,
somebody is just starting out,
Don't just jump on the platform that is the most relevant right now.
Don't just jump on TikTok because you see somebody on TikTok.
Don't just jump on a podcast because you love podcasts or you don't just jump on a newsletter
because you found somebody who has a huge substack or newsletter audience or email list.
To be successful as a creator, you have to stay in the game for a long period of time.
Like this is an idea.
You know this because this is not just a creator idea.
this is an entrepreneur idea.
If you're going to build anything meaningful,
there's no such thing as overnight success.
You've got to stay in the game
for an unreasonable amount of time to win.
Being a creator is no different.
What that means is when you start as a creator,
you should pick a platform
that you actually enjoy creating content on.
Because whatever platform you pick,
at one point you can make it successful.
You can build an email list
that drives leads to your business.
Or if you don't have a business
and you just want to be a creator,
you can build an email list and you can monetize it through ads with advertisers.
If you love creating short video, you do TikTok, you do Reels, great.
If you love chatting with somebody for an hour and a half, do a long form podcast.
But whatever you do, enjoy it because the beauty of content is it compounds over time.
You build an audience over time.
So you're not going to get a short win, which means you've got to stick with it.
And you're only going to stick with it if you enjoy it.
So every creator that's just starting right there,
every business owner that wants to get into content,
if you don't know where to start,
start with what you actually enjoy
because that's gonna let you stick with it
for the long term,
and that's what's gonna lead to you
actually being successful on that platform.
And that's why I started with podcasts,
because I enjoyed it.
Yeah.
So it's easy to do it for 10 years
when you enjoy it, right?
Yeah.
You know, what's interesting is most people
don't make it past three months with a podcast.
They get busy, it gets, and so you're right.
You gotta pick the right.
But that's not,
what people do, right? They jump on the, oh, I'm going to create content. Let me figure out
how to dance on TikTok. Let me figure out bad followers anyway. That's even besides, yes,
so there's like a whole bunch of different nuances between platforms and which ones have high
trust and low trust. That's a whole other conversation. I agree with you. TikTok is actually
not a great platform because the people that follow you on TikTok, for some reason, they're not as
loyal as if, well, not for some reason. There's very specific reasons. But on TikTok, your follower base,
you can grow a big follower base in a follower account,
but they're not going to be as loyal as somebody
that listens to an hour and a half podcast.
Right.
So also, eventually you're going to have to understand
what kind of audience you're building on what platform
once you expand past that first thing that you do.
But that's for like not beginner creators.
When you are a more advanced creator
or your business owner that has resources
that wants to show up everywhere
and have podcast, newsletter, TikTok, Instagram, YouTube, all of it,
yes, then you have to understand
what platform attracts what kind of follower and what that means for your business.
But you just mentioned like how to start off as a creator.
Just pick one platform you love and just run with it.
What about this idea?
This was about seven years ago when I just started out in podcasting.
And I interviewed a guy that helps people start podcasts.
Then he said, what do you do for a living?
And I told them home service, you know, specifically garage doors.
He said, who's your avatar?
Who's one client that could give you $10 million a year?
How do you get them on?
How do you learn about them?
how do you ask some questions, find out what they look for, be genuinely interested in them.
Because if you could get clients like that and learn about their brains and how they think
and continue to get people on all the time, you could actually use that to build your business.
Correct. So that's a great point. When you first asked me, how do you start as a creator?
And I said create content for your younger self. That's a slightly different strategy than if you
are a business owner. Right. And you're starting to create content. So I guess the actual
answer is figure out why you're creating content in the first place. If you are just creating
content and you want to turn yourself into a personal brand, then creating content for your younger
self is a great way to start. If you are a business owner and you know your avatar or your
ideal customer profile and you can bring them on to interview them and not only do you get a
chance to build rapport with them, which could then lead to them becoming an actual customer,
you ask some questions that your top customers are asking and then that conversation turns
into great content that's going to be for all your marketing material, your socials.
And of course, if you're talking to your main customer avatar, then all the content
that you pull out of that is going to attract similar avatars, which means your content's
aligned with your, your customer. But it depends, again, not everybody starts a podcast or
content just to build a personal brand. Some people want to use it for a business. It depends
what your objectives are, right? Yeah, Dan Rattel said to me, actually, Brandon King, too,
Everybody's like, you're really lucky because most people grow this massive following and they try to figure out what they want to do with it after.
Yeah, yeah.
So now they got all these followers and they're like, and you and I spoke about that last night.
I know who my clients are.
And actually, it's not just one business.
It's business owners.
You know, we're probably going to start rolling companies up.
So there's a bunch of different audience.
What's weird about what I do now is I can go to like the dairy queen and learn a little less in there for some type of business because I'm involved with a lot of things.
but A1 is still my main business.
But I think that the main thing is,
is you've got to stick to it.
That's the best advice.
If you're going to do it, don't quit.
Don't expect any year.
I told you last night, this gal, I read about her,
or I might have seen an Instagram about her.
She's like, I only have 990 followers,
and she makes $150,000 a year,
just selling to that loyal audience.
And we both get trapped in the idea of how many likes,
how many shares, how to grow.
and quantity is definitely doesn't always mean quality.
A thousand percent, but this is why people chase vanity metrics
because their ego is driving their decision
when it comes to their personal brand and their content.
For most business owners, you're right,
they have the luxury of having a product
that they can actually sell.
So why would you be building the biggest possible audience
with the content that goes the most viral
when that's not actually content
that's going to attract the audience,
it's going to convert into leads,
convert into customers?
But I mean, humans are humans.
Yeah.
And they want the biggest audience.
They want the most following.
But, and this is actually a trap that sometimes creators fall into, too, myself included.
You, you create content that goes viral, but it attracts the wrong audience.
But you get that dopamine hit, which is why you really have to have an understanding of why you're creating content in the first place.
Yeah.
I can put, I can put out motivational content.
I can put out relationship content.
I can put out stuff that just.
like speaks to the human condition
and like gets people riled up
and arguing and having opinions on it
and that stuff will go viral
but and that'll get me a lot of followers
but that doesn't mean that that's the kind of content
and the type of audience that I want to attract
if it is great
but a lot of people fall into that trap
have you ever been with maybe
someone you wanted to be a guest
and their media team reaches out
and says they we only work with people
with this many followers
like it doesn't necessarily
seem contrary to like, wouldn't you, if you were an influencer, a Gary Vee, say, this is my
audience. These are the people that I want. Wouldn't you want to take a deep dive into their
audience to say this might be not as big, but it seems like a trap even for people trying
to get on podcasts that they don't look at the audience. Does that make sense? It makes a lot of
sense. I think because there's so many creators and so many podcasts out there, that it becomes
very difficult to audit them properly.
Right. So I agree with you. I think that if you're trying to, you know, guest on podcast
and get some more exposure, just because you go in the biggest possible show, it doesn't
really actually mean anything if you're trying to get the right audience for your business.
I agree with you. I think that people should do a deep dive and look at like how aligned is that
audience with the actual product that I'm selling. But I think that most people, they don't put
that much energy or effort into it and they just go for the biggest following. And they just go for the biggest
following and they say, well, if this podcast has a huge following, I want to get on his or her
show, I think that's wrong. I think that's a mistake. But, you know, not everybody's doing social
right. Not everybody knows this world. But that's a really smart, that's a really smart move,
because you can get into some niche shows and get in front of some niche audiences that if you,
if you speak to that audience and you're in like any particular industry, my goodness,
you could have 10% of that audience convert into customers. Oh, yeah. That's way more useful.
then going on some huge motivation mindset podcast.
It has a million listeners, a Tony Robbins.
But nobody really gives a shit.
Nobody's your customer.
Right.
So you're right.
I don't think people do that research, but you're right.
But this is also a trap that business owners fall into when they start paying influencers.
So they start paying the biggest possible influencer with the biggest possible audience.
And influence are asking for, you know, tens or sometimes hundreds of thousands of dollars to run these campaigns.
And it's just like a spray and prey approach.
Hopefully if somebody in the audience is my customer,
they're going to convert into a follower,
convert it to a lead,
converting into revenue.
But really,
at least from what I found when I've been on the other side
and I've been like when I've been launching products
and paying influencers,
I found that niche and smaller micro influencers do much better
with targeted audiences.
I think that most business owners,
they learn the hard way,
by blowing a lot of money,
then realizing that, like,
the biggest name is not the most effective name.
You know, Brandon Kane talks about finding, and you know him.
He talks about, like, the guy that, you know,
I told you, I was, like, he walks up to the car and asks.
Oh, a school of hard knocks.
School of Hard Knox.
Yeah.
Brain fart.
He literally walks up, and he does that every time.
It's the same thing, different people.
And he says, once you find.
that, that hook.
Use the same one every time.
Yeah.
Like the audience knows it.
It expects it.
It likes it.
What are your thoughts on making content?
He calls it the right format.
Once you find your format, you stick to it.
If you're walking, you're on a walk every time, selfie.
Yeah.
That one works too.
If you find something that's, you know, you have a dish of food.
And that, like, it's an inspiration.
It's kind of the hook and the picture and the thumbnail that Mr.
Beast talks about that gets people to come in.
So Brendan, Brendan Kane,
He's a very smart marketer.
And I got him on the show twice now.
And he speaks about all the different formats that just work.
School of Hard Knocks, like you mentioned, is one of them.
There's a million other formats that sort of predictably work.
Now, I'm not an expert.
I'm not his company.
He has a company called Hookpoint.
They research tons of data points.
But from what I've learned from him and probably spoke about this on your show as well,
you can find a type of content that works, like interview style or, I mean,
Right now, there's a lot of podcast content where you see talking head that works really, really well.
And then you find a way to, you know, you find a way to interpret your message through that style of
content and then you just triple down on it. So yes, to your point, yes, that's exactly what you should do.
I think the trap that people fall into when it comes to content is two traps.
One, they are, again, their content is ego driven and they don't want to learn from anybody else.
and they just think because they're smart people
should give a shit about what they're saying,
which never works out.
No.
It never works out.
Or two, they find a style of content that works once
and then they never change it.
And then five years later,
they're doing the same kind of content.
Right.
If you look at even my content and my socials,
you'll see over the past six years,
the content has evolved and it's changed styles.
And it used to be,
I used to do content that looked a little bit more
like a Gary V style, which had like the white header and the colorful text. And then for a while,
my captions were like funky and multicolored because that's what like the Grant Cardones and the
Alex Hermosies of the world were doing. And then I started doing more motivational quotes. Those were
super shareable. And I found that those really hit. They were shareable. They weren't too complex. People
could read it. Be like, yes, I want to share it to my stories on Instagram. And it did really well.
And now I do a mix of like podcast clipping. So I do a long form podcast, clip out a cool guest.
one of their, you know, most prolific points of view.
So I'll do a podcast clip, but I'll also do a lot of solo content as well.
So me, talking head, having a point of view on whatever it is I care about.
That works for me now.
But my content has gone through five or six or seven evolutions over the past six years.
I see, because I'm a podcaster, so I study a lot of podcasters.
But I study people on every platform and I actually have somebody that I, we were talking
with this last night. I have somebody for a platform that I study. Yep. So like when I, I'll just
list them off. Justin Welsh kills it on LinkedIn. Sahil Bloom, he kills it on Twitter. Dan Coe,
I love his writing style. Hermosie always kills it on, on Instagram. For long form podcasts,
I studied Diary of a CEO with Stephen Bartlett, modern wisdom with Chris Williamson. Like, I have a person
that I study per platform.
And I study people that are always learning,
always evolving, growing the fastest right now,
not people that grew fast 10, 15 years ago.
Or even three years ago.
Or even three years ago.
People that are growing now,
because I know that whatever it is,
they're figuring out, it's like hitting the algorithm right,
it's hitting whatever the audience's expectations are right now.
There are people that have massive audiences
that are big names and you would know the name,
and they built an audience a certain way 10 years ago, five years ago, and they haven't changed
things up. And I know for a fact that if they tried to build an audience from scratch using the
same style of content as what they're still doing now, five years later, they would not
grow the same way they did. Yep. So they had some success. They had some luck, right time, right
place. But they haven't evolved ever since. So you got to keep evolving. You got to keep
studying. It's like, I don't know why people treat content any different than their business.
When you start a business, you don't start it, and 10 years later, it's the same business
as when you start it.
Like, that's insane.
Any business owner be like, no, I'd be at a business.
You didn't change your product.
You didn't change your pitch, your positioning, didn't update your website, didn't
understand how your customers needs evolved.
Yeah, there's some similarities for sure.
But things evolve over time.
If you don't take the same approach to your content, it's a marketing channel.
The marketing channel becomes less effective over time.
So you always have to be studying.
And if you don't want to do it, somebody on your team should be, if you're hiring a marketer,
you should have somebody that can list off the influencers that influence them and their content style.
They should have somebody.
If you're like, listen, I want to grow my Instagram.
Who's your favorite, who's your favorite Instagram?
That's really good.
I love that.
And if they don't have an answer, then they don't study it.
Right.
Every person who's good at social studies is not a me thing.
Ask any of those people on that list like a game.
They've got a team like Martyrton.
I mean, he's got a whole team that does it.
I would say that Martel grew very quickly and he's so obsessed with content.
Then, yes, he has a team for sure.
And he has a team.
I don't know if you met Sam.
Yeah, no, he's a great guy.
Works out with him every day.
Exactly.
And they get along.
It took years for that to come together.
It didn't happen overnight.
Dan would still know which content creators he looks up to, even though his team's doing the research.
Oh, 100%.
You know, what's interesting is PayPal just hired a guy to be the CEO of content.
I saw that.
Yeah, so $200,000 a year and basically they say the founder is just as important as the business.
And here's the worst comp, it wasn't even a compliment.
It was advice for me.
I've had so many people that are like, who's bigger, A1 or Tommy Mello?
Because I see you all over the place on social.
Yeah.
I don't see A1.
So now I'm really taking A1 built me and I'm going to try to build the same thing for A1 now because maybe it was vanity, but to be completely transparent.
I never really realized a garage door company,
but I didn't realize that could be a recruiting mechanism.
Yeah.
Clients see me and like highlight the company,
doing the charity and all the things we do.
We do so much with the community.
And so I'm going to start,
every other post will probably be about A1.
I think it should be,
but it's also good that you're putting yourself out there.
Every CEO should build the brand,
be the celebrity CEO,
put themselves front and center.
Because as much as we like to say,
like I want to market the business, all business at the end of the day is, it's not
you feel like you're doing business with a person. It's human to human. It's always human to
human. That's all business ever. Even it doesn't, I don't care if you're selling enterprise.
You're selling, uh, you know, lawn care service. It's all human to human. And the consumer,
the customer has a really hard time building any kind of real connection with a brand.
Right. Doesn't matter how. 100% great you are and how much you give the chair.
It's very hard for them to look at A1 is anything more than.
just a company that does the work.
Now, if they know Tommy and they see all his content
and they see who he is and what he stands for,
well, now all of a sudden,
if I'm picking between five different competitors in your industry,
I'm going to pick the one where I know the CEO
and I like who he is or like who she is.
Oh, 100%.
It's such a, like if you look at, you know,
even at such a large scale,
like Richard Branson has a bigger following than Virgin.
Elon Musk has a bigger following than any of his companies.
Like Mark Cuban, you know, has a bigger following than any of his investment portfolio companies, right?
Like, they're all personalities.
What are your thoughts?
You know, there's a lot of buddies of mine that they show the lifestyle mostly.
And one of my buddies, well, one of my buddies lives in Miami and shows the cars, shows,
the boats, shows the house, not very good content, but has an unbelievable amount of followers.
And I think a lot of people want that lifestyle and they listen because he's successful.
So what are your thoughts on that? Because I've stayed away from that, but I just did a tour of the house, like a quick one.
And it murdered. And the question is like, I never really want, I always wanted to be humble and not like be like this vanity.
Like, look what I have. Because I want to be careful about what people view me.
View me as a success for a business. I was at Damon John. And he's like, I don't care.
want people come up to me like a singer. They don't tell me to sing a song. They tell me their
entrepreneurial dream. Yeah. But what are your thoughts on that, that kind of play of like the planes
I get on and the stuff, the private stuff? You know, the people that I see doing that the most,
they're usually fake. Yeah. So they're usually fake. They're usually selling something. Right.
They're usually selling the lifestyle and they usually have a product that sort of alludes to the fact
that if you take their course, follow these steps,
you're going to get the same outcome as them.
So if somebody is genuinely successful, do you.
If you want to post your house and all that stuff,
but the richest and most successful and wealthiest and smartest people I know,
they don't post content like that.
Yep.
They really don't.
Because what they've accomplished speaks for itself.
Right.
You can go Google the company they sold.
They don't have to prove anything anymore.
Well, you know, I was with Perry Belcher, Ryan Dice, Frank Kern.
This is years ago.
These are old school marketers, by the way.
Yeah, we were in Vegas.
And I said, I want to be like, you guys, talk on stages, do that.
And they said, why?
They said, we got to come with new gimmick products to sell.
I mean, this is a long time ago.
I'm not trying to say, but they're like, now we sell, like, ties, suit ties.
And we do these studies and the audience loves it.
And we are good marketers.
But back then, I was still doing a lot in garageers.
they said, who's the CEO of Home Depot?
I don't know.
Because who's the CEO of Lowe's?
And they were just bringing,
who's the CEO of Ace Hardware?
They were trying to be home service kind of.
I don't know.
They're like, exactly.
And now it's different.
Like you said, you got to evolve.
They need to know who you are.
But these guys kind of fade into the sunset
and they live their best life.
And some people,
some people want to get known.
And then when you get known,
like Tom Cruise,
that dude can't go anywhere for privacy.
Yeah.
I think I can't remember who said this quote,
but it was like, it was something along the lines of,
I wish everybody would be rich and famous at one point
just to realize that you don't really need the family,
you just need the money.
It's some famous actor.
It's like a, I can't remember who it is exactly.
But I think, I think that, listen, if you,
if you're just building an audience, again, just for your ego,
you're in the wrong game.
I think building an audience should be a means to an end.
I think it should be to build a business, sell a product.
Like, there should be some commercial activity attached to it.
Like, I don't, I love podcasting, but, you know, if you're going to ask me like, hey,
would I be marketing the shit out of my podcast until I'm 90 years old if I could retire on a beach somewhere?
Maybe not.
Maybe I just do it for fun.
Maybe I'd just do it for fun now, as opposed to doing it as a business.
Right.
There's a difference, right?
when you're building a business, you have to be obsessed with the thing. You have to do it
nonstop. You have to build systems and processes around it. Great. Don't mind it. I love playing
entrepreneur. This is what I've been doing my whole life. This is what you do your whole life.
This is what a lot of people listen to this do. But it's not relaxing. It's not like, it's not
chill. It's still a business at the end of the day. So if you have a viable business that's
making money that's doing well. Look at content. And this is why I'm so trying to get people
just understand, like create the content that drives revenue for the business, not just create
content to become famous. Being famous doesn't benefit anybody. It just is serving your own ego.
That's all it is. But if you create content and you build an audience, it drives revenue.
Great. That's how you use content. That's how you use social media. So I think people have to get over
themselves. You know what I just thought of? I'm going to go to, there's tools out there.
I'm going to go to the biggest home service, whether they're plumbers or whatever. And then I'm
going to say, I'm going to call them. And they will pick up my call because somehow now I've got
that ability. And I'm going to say, forget about your top liked and shared posts or your favorite
most comments, which one drove the most business? And why? And have you guys analyzed it? Yeah.
And then just, I call it R&D, rip off and duplicate. Yeah. And them telling me,
will not make them any less successful.
That's what's so cool about it.
It doesn't mean I'm going to beat them as something.
They're glad to share.
Exactly.
What do you think about sponsored ads?
I mean, if you're trying to grow a following and you're going to do
not give away stuff,
but do you think using the sponsored stuff makes sense if you're trying to grow fast?
So you're saying,
like a look-a-like audience and you can pay for the ad to pop up in front of the right people.
So.
But it's not,
not for selling a product to get them to follow you,
right, no, trust you.
No.
So it's gotta be organic.
It has to be organic.
This is why it's very important to understand how to drive organic growth on every single
platform.
A couple thoughts on, there's sort of three ways to grow anything, any business, but again, content
is a business.
Right.
So if you grow a business, you can use ads like you just mentioned.
You can use collaborations with other creators or in business would be like a JV or you
can grow organically.
So if you are building a podcast, a newsletter, an Instagram,
Organic growth just looks like content that hits with an audience.
That's all it is.
If the content resonates, if it's shareable,
if people subscribe to you on YouTube without you spending a dollar,
if people subscribe to your email list without spending a dollar
just because they love the way you think and the way you write,
that's organic growth.
This is also why,
honestly,
if you were going to ever run any paid ads,
you should only use the content that resonates organically.
Yeah, the stuff that went organic.
That's your test.
You can use that for paid.
if you want to do that.
Now, the other way to grow,
especially with a podcast,
is to do collaboration with other creators.
So my, I would say the best growth
that I've had that is not just organic
is when there's something called a feed drop.
So what that means, you take a full episode from your show,
and I put it on your podcast,
and I take a full episode of your show
and I put it on my podcast.
And we record a little interesting,
hey, if you like this show, here's a full episode.
If the content hits with you,
go subscribe wherever you get your podcast and then listen to, you know, Tommy's show.
So what I'm doing there is I'm not just collaborating with another creator.
I'm collaborating with another podcaster, right, which is huge.
Sometimes people try and do collaborations and they say like, well, you know, I have this
podcast, can you share it on your Instagram story after I bring you on the show?
Yeah, it can work, but you also have to understand that if I'm sharing a podcast
on someone else's Instagram, it's a different kind of audience.
Right.
That's true.
So I'm trying to get somebody who's scrolling on Instagram to listen to an hour,
hour and a half long piece of content.
Well, that's tough.
A percentage will, but not 100%.
But if I want to grow a podcast, I say, let's do a feed swap like I just described.
That means that everybody who's listening to your podcast loves podcasts.
Everyone who's listening to my podcast loves podcasts.
All I'm saying is like, hey, here's another option.
Go check it out.
So the best collaborations are not just with like another creator that's in your niche that is sort of like in the same category, entrepreneurship, mindset relationship.
You got to pick somebody in your niche for sure.
But the medium, meaning like podcast to podcast, newsletter to newsletter, Instagram to Instagram.
That's why Instagram lives or collab posts are good on Instagram.
If you want to grow an Instagram audience, find a creator similar niche and similar platform, similar medium.
That's how you do these.
Collaboration is the best.
And like the last thing is like you mentioned for,
for any type of audience building,
doesn't matter if it's YouTube or podcasts or social media.
Organic growth is huge.
Now, all social platforms have organic built in,
like Instagram, if you post something,
some people can discover it.
Twitter, you post on things,
some people can discover it or X, whatever.
Podcast has to be video now
because if you just have an audio podcast,
there's no organic reach.
You have to show up on YouTube, second largest search engine in the world, people are going to discover you.
If you want to write a newsletter too, I mean, there's a lot of newsletter platforms.
If you are a newsletter writer, I've gone through all of them.
Right now, I use substack.
I use substack because it has organic reach built in.
So not only can I build an email list, but if I write about whatever topic,
substack, the platform where I host it is going to recommend it to people that care about that topic.
So you're tapping into the organic reach.
And that's how you build and grow anything, really.
Hey, hope you're enjoying today's episode.
Let me ask you something real quick.
Are you planning to 2x, 3x, or even 4x your business in 2026?
Most contractors hear that and think I'm crazy.
But listen, I doubled A1 year after year for years,
and I've watched a bunch of contractors in my network do the same thing.
One guy just had his first million dollar a month.
Another doubled his trucks in a year.
So as you're closing out 2025, here's what I want you to think about.
What's your plan for next year?
Are you going to play it safe and aim for 10 to 20% growth?
Or are you going to go all in and shoot for 100% growth?
Here's the deal.
2026 is going to be absolutely massive for home services.
AI is changing the game.
Baby boomers are retiring and selling their shops.
PE firms are creating opportunities everywhere.
But if you don't have the right systems in place,
you're going to watch all these opportunities pass you by.
That's why my right-hand man, Jim Leslie, is doing a one-day boot camp in Hollywood, Florida,
next Thursday, November 6th, he's going to walk you through the exact six systems we used to
scale A1 to $250 million.
Grab one of the few tickets left at homeserviceexpert.com forward slash boot camp, B-O-O-T-A-M-P.
That's home service expert forward slash boot camp.
If the checkout isn't working, it most likely means we're sold out.
All right, back to the episode.
Last question on social media here.
Most people start with YouTube because they get paid.
the most. And if you get good at YouTube, that gives you the funding to get the right
stuff. And plus you can make the shorts out of it. You can make it kind of work. What are your
thoughts on that? I still don't think that you should start on a plot. Like a lot of people have
stress about putting themselves on video. Which is crazy. It is. But it's because we've been
doing it for so long. So you don't even think about it anymore. But it's the same as when somebody
has stress about jumping on stage and speaking in front of an audience. It's the number one
fear in the world. But you do it a hundred times. You don't get stressed out anymore.
Not at all, yeah.
So I would rather somebody stick with it for the long term.
Like if somebody's like an introverted writer, that's all they do.
They just write.
LinkedIn.
LinkedIn.
Write an email newsletter.
Even X.
Yeah.
X.
Like if you're going to, if you're going to force yourself to go on YouTube and you hate it
and you stop after a year, what's the point of YouTube?
So yeah, if you, listen, if you have a personality, you don't mind being in front of a camera,
go on the platform that's going to pay you.
the most. And I think YouTube is huge. And there's a lot of trust built into YouTube. I mentioned
before, like at the beginning of this, this podcast, like different platforms have different
levels of trust. YouTube is like the highest level of trust. Meaning if I create a video on
YouTube and somebody watches me, that is the most amount of trust I can build with somebody
in the audience without literally sitting across the table from them or being in front of them
at a conference on stage. So YouTube is super high trust. But two things can be true at the same time.
Even though YouTube is great, if you are not going to continue it because you're stressed out about it,
that's not where you start as a creator.
Even if the money opportunity is there, I know people, Lenny, he's a product manager.
He does a whole bunch of, he does podcasts and YouTube now.
But he started with a newsletter.
And now he makes like a million dollars a year just on writing a newsletter.
Yep.
So I mean, maybe he's evolved into a creator that can go on video, but when he started,
he was just a guy who wanted to write a newsletter.
So start there
Because you can still make a decent amount of money as a creator
Wherever you
Wherever you can stick with it the longest
With the newsletters is it
Because I like still, I write a newsletter
And only 800 people get it
But it's a real envelope
And it comes the old school
Like people like remember I blue collar
Like I got a mailed newsletter
All colorful fake shit
You have a mail
Yeah no that's what well
It's all colorful
It's got QR codes and videos
But do you think just go, we've got a digital newsletter, too, with a much higher subscription.
But what are your thoughts on that?
Like mail versus digital?
Yeah, well, I know.
I probably know your thoughts.
No.
I don't think that analog and old school hurts.
It's just not the most effective way.
Like, I mean.
It's not the most efficient way or not the most scalable way.
So I have a friend who's a CEO of a large real estate company.
And he still sends to his top performers.
He sends written mail.
Yeah.
Because it stands out.
I think that the answer is depends on what you're trying to accomplish, right?
If you are just trying to reach three, four, 500, you know, a million people and you're trying
to reach them every single week and you have advertisers that want to get in front of those people
and the, and for every, you know, for every newsletter subscriber that you add on, you get a dollar or two dollars of revenue
and you've done the math and then you're going to want to just focus on scale
and you're going to want to focus on getting people to subscribe to your newsletter from
your Instagram and your YouTube.
And that's a business decision.
Now, if I was trying to use a newsletter to close a deal or to get somebody's attention
or to show that I actually care about them, then the physical thing still stands out.
I mean, in enterprise sales, like you can do outreach and when you're reaching out to
decision makers, you're trying to sell an expensive product, right?
You can reach out on LinkedIn, you can reach out via email, you can cold email people,
you can cold call them.
But if you really want to get somebody's attention, you send them physical mail, or you send
them a gift basket, or you send them a present, something that, you know, is going to be put
on their desk because just going the extra mile, honestly, not many people do it.
So, like, your physical mail,
that's delivered, you know, that stands out.
People remember your name because of it.
You know, does this ring a bell John Rulin or Steve Sims?
John Ruling?
No.
Giftology and Steve Sims wrote Blue Fishing.
I don't know these guys.
They both passed away in the last year and a half.
But John's rule was you never send a gift with your company name on it.
No one wants that shit.
If it's a bad gift.
Well, here's the thing.
He sent me a massive set of cut coat knives.
I'm talking, and it's in this treasure box.
And you open it up, there's a video of him gifting it.
And he goes, here's the deal.
Every time you look at those knives, who you're thinking about.
Yeah, obviously, yeah.
And he sent me this massive welcome mat that you saw last night at the house.
It says Tommy and Bree.
I think about him every time I see that.
That picture of me and Finnegan was from him.
Same thing as Steve was like, I was in Italy one day.
I've got about 100 close associates that spend a fortune with me.
Yeah.
He goes to the bartender.
have a coaster that we could handwrite the recipe of that margarita. And he said, why would I give
you 100 coasters? And he goes, I'm going to get 100 rich people to come in here, including Richard
Branson and all my people I work with. So they hand wrote this recipe on it. And then he sent a
piece of mail just with a coaster in it and said, next time you're in Italy, check this place out,
make this come here for the real thing, but try this margarita. Stans out. It's just those little
things. And if you could automate, and it's got to be genuine, but I'm trying to figure.
out ways to more automate the idea to do it to more than just a hundred.
I mean, we've got a thousand people here at A1.
But you need to read those books.
I'm going to send you those books.
Please, I'll tell you one thing.
Now, it won't automate the gifts, but there is a company called Handwritten.
Yeah, I invested in a company called Simply Noted.
Same difference, yeah.
So that's one way to scale handwritten notes.
And it's my handwriting and it's awesome.
And it's, yeah, it's crazy what technology can do.
but let me ask you this so you've had a lot of people on success stories yeah guy kiyosaki
kawasaki uh patrick with david and more what have you learned about success and how would
you define it what are some of the biggest takeaways um that success is freedom success is freedom
success is not just making more money all the people on my show have made some amount of money
I've had billionaires on.
I've had people that have exited for eight, nine figures,
like some really, really incredible entrepreneurs.
I've had, you just mentioned some.
I've had co-founder of Netflix, founder of Reeboks, household name brands, right?
There's multiple areas that you have to excel in to feel successful.
So relationships, physical mental health, some version of spirituality.
Yes, money matters as well.
But if you just make money and you're deficient in everything else,
and I see people that exit have more money than they know what to do,
get on drugs.
They're like, you know, yeah, whether or not they're like physically ill,
morbidly obese, you know, two ex-wives, kids hate them.
Like, that's no one's version of success.
But for some reason, probably because that's just the way they figured it out,
they've been so focused on money.
that all the rest of their life has kind of gone to shit.
And then they wake up one day
and they realize that all they have is money.
Well, that's what I was Steve Jobs.
I mean, he goes, I got more money than anybody would ever want,
but yet I'm sitting here in a hospital
with no one here next to me.
And he said, if you don't take your food as medicine,
you'll be taking medicine as food.
I love that.
So I think that true success,
it doesn't mean that your whole life will always be balanced
because if you are gonna build anything meaningful,
you have to be obsessed,
and there will be seasons of your life that are not balanced.
That's fine, but just understand that there are seasons,
meaning that season comes to an end at some point,
and you have to make sure that you don't let all the other parts of your life
fall by the wayside before it's too late.
And this is, I mean, one of my favorite stories is Mark Randolph.
So he was a co-founder of Netflix.
And just to show you how important sort of balance is in life,
every Tuesday when he was building Netflix,
he, at five o'clock, he would shut off from work completely and go on date night with his wife.
And that was something that was like, he was religious about it.
It doesn't matter what fires were going on in Netflix.
He shut off Tuesday at five o'clock, went on date night with his wife.
And it just goes to show you.
Like, a lot of people say, well, I'm in entrepreneur mode.
I'm building right now.
I don't have time for my family.
I don't have time for the gym.
I don't have time to eat healthy.
I don't have time for any.
I'm like, the people that built some of the biggest companies in the world found time for it.
It was a choice.
It's always a choice.
And here's what I always say is like, look, every time I took a three-day vacation, man, it was like a reset.
I came back.
I looked at the business different.
I got out of my own way.
Like one of the things I demand of each and every coworker I have at this company is you take your PTO.
You need the reset.
You do.
And you'll come back stronger, faster, clearer.
and a lot of people just say, man, I need to work.
I'm trying to get ahead.
I'll tell you something, too.
We waste a lot of time working on things that don't matter.
Oh, yeah, yeah.
Everybody does it.
Again, we were talking about Leo, my friend last night, who he's CEO of EXP, and he said
that having kids was the best thing that ever happened to him.
And, you know, because we were talking, I don't have kids yet.
I want to have kids.
And I was saying, like, how stressed I am, I have no time.
Like, if I have kids, where am I going to find time for my kids?
And he's like, no, no, Scott.
You don't get it.
Like, when you have kids, you're forced to make time for your kids because you don't want to be an asshole absent father.
So you only can focus on the things that are actually important in your business because if you focus on as much bullshit as you focused on right now, you wouldn't make time for your family.
When you have kids, all of a sudden, like, you don't have time after five o'clock.
You don't have time on the weekends.
So what does that make you do?
It makes you prioritize.
More efficient.
It makes you way more efficient.
He's like, and I became a better entrepreneur and a more successful entrepreneur when I had kids
because I stopped doing the things that felt good to do but didn't really move the needle.
It's 100%.
You know, you brought up a word earlier that I could say every person I know that's done well financially.
And it's almost a sickness at times, but it's obsessed.
You said you've got to be obsessed.
Yeah.
Is that what you would consider a common denominator when it comes to some of the interviews and some of the people you've met?
Yes.
you can tell, you can tell, you can really tell who's real or not because of the level of
obsession that they have with the thing that they do. So if you ask anybody about their
business, it's like their eyes light up and they can talk about it for days. Like they can
just talk about it nonstop. And it doesn't matter, it doesn't matter what business it is.
You go, you go speak to, you know, Joe Foster, he's the founder of Reebok. You, uh, you, you
He'd speak to him about, like, shoes and basically how him and his brother built rebuffing
the ground up and all the things they had to figure out with, you know, athletes didn't want this
and didn't want that.
I don't know anything about shoes, but he would just talk about them nonstop.
Another good friend of mine is Yosef Martin.
He was the founder of Boxy Charm.
He sold it for $500 million to Ipsie.
Like, he can talk about makeup because that's what the product was.
Like, he's like, you know, he's never been involved in makeup before, but after he built
boxy charm. It was basically a product where you put all these different makeup samples in the box.
Like my girlfriend knows this product very well. I think a lot of women do. They work to the
Kardashians. I get the same thing with my dogs. It comes every month. Yeah, yeah, exactly. So he put
all these makeup. The guy can talk about every single makeup influencer, every single piece of makeup,
every single shade, every single, like, he could just talk about it for days. For days, for days,
for days. So this is what, this is what obsession means. It doesn't mean that you ruin the rest of your
life building your business, but it means that you are so in it that all you want to do is just
learn more and just research and just dive into it. Like, you still have to have other parts of
your life. And this is also why I think that if you have the right friends and the right partner
or spouse, who are also kind of in the same zone as you, they're entrepreneurs, they're building.
I mean, like, I think it's very hard when you can be obsessed about something and your partner isn't.
I think it's very difficult.
Yeah, you were talking about Gina.
She's obsessed with what she does.
So she has a big account.
She has a big audience, obviously different type of content than me.
But she studies her content 24-7, 365, and then we can bounce ideas off each other.
So it's not like, again, you know, they say like there's no such thing as work-life balance or there's work-life integration.
Yeah.
When you have the right friends and the right spouse, the right partner, girlfriend, boyfriend, husband, wife, like your life becomes about building and you're building together and you're bouncing ideas off.
other and you're making each other better entrepreneurs
and just better people.
And it's just, you don't have to hide a part of who you are
for the people that are around you.
Right.
Because again, if you're gonna build anything meaningful,
you gotta be a little bit obsessed about it,
which means that like, it's fun to talk about the shit
that you do.
Oh yeah, because you love it.
You know, it's funny, a 21 year old asked me recently,
what's the number one thing you would do if you were me at 21?
I'd say, be careful who you pick as a partner.
Yeah.
And probably go to the bars list and I did it at 21.
I think partner is huge.
What's one piece of game-changing advice you wish you knew in your early 20s?
Game-changing advice when I was early 20s.
One idea that always comes up that I think is very, I don't know,
it's very comforting is that building anything, being an entrepreneur,
it's not complicated.
It's just a lot of hard work,
meaning that if you stick with something long enough,
you'll figure it out.
I spoke about staying in the content game
for a long enough period of time
where you start to become successful.
The same idea applies to building any business.
And I think that this is a beautiful idea
because we didn't really get into this,
but I think that a lot of people are stressed out right now.
and there's more people that are interested in entrepreneurship than ever before
because they felt their nine to five let them down or whatever.
There's a reason why they want to build something themselves.
And I think that's a beautiful thing.
I think that people just are, they just have anxiety about, well, if I dive in and build
my own business and take my life into my own hands, what if I fail?
Right?
That's always the question.
What if I fail?
That's scary.
I think that what I've learned from literally everybody I've spoken,
to is if you find a way to stay in the game long enough, if you learn, if you improve,
if you iterate, it's almost impossible to fail. Failure is just when you can't afford to keep
going, quit too soon, whatever it is. But if you find a way to stay in the game long enough,
meaning if you want to be an entrepreneur, okay, it doesn't mean you quit your job when you have
six months left of cash in the bank. It means that, well, you know what? I'm going to work my
nine to five.
Yeah.
And in five to nine, or on the weekends, I'm going to start building my business, maybe monetizing
the skill that I do in my nine to five, because I know that no company is going to pay me
as much for my skill as the market will.
And then that's a very safe way to build an additional side income.
So I love that idea because it just sort of de-stresses entrepreneurship.
Well, I tell people all the time that it's, I don't think it's the best advice to always
start a business because you see, you know,
when you see that picture of an ice, what is that picture?
Iceberg.
And then underneath is like all the shit you got to go through.
So a lot of people want, they see the glory side of it.
But man, I'm like, somebody said, I want to build like you did, a $100 million plus
business.
And I say, well, just tell me you don't have any kids.
Yeah.
That's the first thing.
And they're like, well, I have three.
I'm like, well, you're never going to see them grow up.
I said, number two, why?
Why do you want that?
Like, if you don't have, like, what do you want to do?
with it. If there's a really big old, do you want to retire your parents? Do you want to
help out your sister and how about grandma? Like if there's not a big, well, you proved this
possible, but I had a lot of whys. Yeah. And plus, it was really hard for me to have a personal
relationship with anybody because I decided as seven years old, I wasn't going to let money
tear my family apart like it did for me. So. But I'll tell you something though. So I would
tell people that that's not a smart thing to do. You don't have to build a hundred million
business. But that's not what entrepreneurship has to be either. Why can't entrepreneurship be,
I want to make an extra $500,000 a year? Well, why can't you do it as an entrepreneur? Why can't
you say I don't want the stress, the anxiety? And listen, if you could get equity in a company and
be able to put your work jacket up at home and be able to be a part of the equity pool,
which is a profit unit, equity incentive programs, phantom shares, there's a lot of ways to do
this. But, you know, what it means is you're relentless. You don't, when you have,
a business, there are no weekends. There are no holidays. There are no real, like, there are no
real vacations. And I don't think people know that. No, I agree. Eventually, you hit that point where
there are, but that's when you're delegating to elevate, you know. But that's also a good
point. So there's many ways to make money in this world, right? There's a lot of different ways to
make money. I think that people, we could have a whole other conversation about how to be
strategic with your career. So you work for companies that give you those opportunities.
Right. I know there's a lot of people that work for companies.
that treat them like shit and don't give them any equity and no shares and no
opportunities and no rev upside and nothing and they just feel stuck i get that so there's a
million different ways this i i fully agree i think that that's a beauty when more companies
act like a one does and like how you treat like the people you work with yep then they wouldn't
have to be worried but there's people that are making 7080 thousand dollars a year and they have
no retirement no pension and they're just trying to figure out what the hell do i do when i'm
60 years old or like there's a medical emergency. So the advice about not building a $100 million
company, but not stressing so much about you taking your life into your own hands. It's for
somebody that is working for that company to treat them like shit. I agree. You know, one of the
things I thought about real quick is three feet from gold. And if you're sticking it long enough,
you're right near the end zone and most people spike the ball. If you just stayed in the game a little
bit longer, you're one higher away. So I love that idea, just stick it out. If you had 10 million
$10 million, $10 million showed up in your account.
You got nothing else.
You got no real estate.
You got nothing.
Where are you putting the money?
I put a lot of it into, I put it into people that can teach me what I don't know to compress
time.
I would work with somebody that's built a podcast.
Like I'd work with a Stephen Bartlett who just built a very big podcast very quickly.
So I'd hire the right people that could teach me how to get from where I am to where
they are in, you know, a year or two, if possible.
I'd put the money right back into my team and find the talent that could execute on that
vision.
Yeah, I mean, 10 millions, 10 millions more than you need to do, 10 millions more than you
would need to do that right away, but I would just rinse and repeat.
I mean, yeah, you can put money into passive assets.
I've put money into real estate before, but I would say that most of my money goes right
into like my education or getting access to people that I can't get access to or talent that
knows more than me. That's really where all my money goes right now.
It's so smart. You know, you asked me yesterday how much I spent. I don't know if it was a
question at dinner, how much I spent on personal development, but kind of how many coaches,
who's coaching me? I'm like, all I do is learn and extract. But the difference is you could
learn a million things, but how much do you implement? And so many people, they take notes,
that go to every single show.
I mean, I go to a lot of home service shows.
I'm a speaker, a lot of them.
I see the same people there.
Guess what?
I'm like, how much has your business grown the last three years?
Remember what you told me you were going to do three years ago?
Did you get it done?
And it's like they're constant learners, but they never integrate or implement.
Well, this is the thing.
So, yes, there's a lot of free information.
You can go on YouTube and you can buy a lot.
I'm not paying for it.
The reason why it's good to pay is because it's an obligation.
It's an obligation.
And you will start to find,
that people that operate at the highest level, the highest performers,
they hold people that they respect accountable.
So if you enter, not just watching them on YouTube,
but if you enter their circle, they know who you are.
You're texting back and forth with them.
Like, they're not going to give this kind of access to everybody.
But if you are at that level with them,
like they don't want to see you fail.
Well, yeah, you know, the last thing they want is four years down the road.
You've been coaching them,
and there's not a really successful story.
And I've even told people I work with.
I don't know if I want you as a client until you could get this done.
And I mean, you know, I work with a couple of different mentors.
One mentor said, I used to give people, I used to meet with them weekly.
Now I meet with them monthly because I realized I gave them enough work that takes a month.
Yeah.
And then we want to revisit that because most people, if I give them too much, it was too much to bite off.
And it sunk them to the bottom of the ocean.
Yeah.
And that's why.
But they'll also hold you accountable for getting that shit down.
Oh, yeah.
You said you were going to do this.
Yeah.
I mean, you're a man of your word, aren't you?
Yeah.
That's the best question.
You made a commitment to me that you said you were going to come in and do the work.
Yeah.
And that's why I like a good trainer, too, somebody that's allowed to have those hard conversations.
Yeah.
Like, you wanted this.
You told me you wanted this.
And yet, here we are today.
You're not at the body fat we discussed.
You're not proud of yourself.
And you've got excuses.
You've got 168 hours in a week.
What's going on?
And most people don't like to have those conversations, but a great coach that's successful.
I love the teachers when I got my master's degree.
There was two of them that came back to teach that were filthy, wealthy.
Yeah.
The rest of them tied out of a notebook.
or, you know, a workbook.
Yeah, yeah.
And those guys didn't give a shit.
They were like, I'm going to teach you guys how to make real money in life and real relationships.
The other ones that had tenure, I was like, this sucks.
We're looking at a case study.
You can see the real ones.
I fully agree.
And how many coaches out there are fake and wannabes and don't really know what they're doing and don't have a pot to piss it?
I think the majority, the majority of people that are posting lifestyle content and mansions and rented Lambo.
was on Instagram.
Yeah.
Like the people that I want to learn from
are the people where I can Google their business
and see how, you know, they built this.
They exited for X amount of dollars.
That's how I want to learn from.
I like that word exit
because some people build a business
that they never plan on selling.
The first thing I say is how many of you
plan on exiting in the next five years?
And I'm like, why?
And they're like, well, we're taking enough
out of the business to live.
I'm like, what about the person
that's been with you for 15 years?
What about the,
They win.
And if you don't have a, if you're not building a business to sell, there's a great book
by John Warlow, built a sell.
If you're not building it to sell, it's never run perfectly.
If I said you got to sell your business in six months, you'd be like, well, I know I'd have to
do this.
I know I'd have to get rid of, like my uncle still works here, but he's just, I want to be
able to sit down on Thanksgiving.
All of a sudden, you start making all these great changes.
It's true.
I mean, I like the angle that you took on that because most of the time you talk about exit or
not exit, it's only focused on the founder. It's only focused on what they want to do.
And I would say that if you don't want to exit, it's a personal choice. You should know
whether or not you want to exit when you start a business, but it's a very personal choice.
Some people want to, you know, pass it over to their kids, whatever. Which is bullshit.
But it doesn't. Well, here's why it's bullshit. I had a buddy tell me that this morning.
I go, yeah. How old are your kids? I know how old they are, five and eight. I said, you really
think they want this business? I said, let them go where their heart wants. I was with a plumber
with five kids from Australia.
Yeah.
He said, I'm passing the business on to my sons.
They're all going to run it.
I said, would you rather have mom and dad have $20 million and give you each three and go
do your own thing or possibly team up with a few of your brothers and watch mom and dad
just live their best life ever?
Or would you rather take on the business together?
And I said, dad, you can't get mad.
Each son said, I want mom and dad to have that and we would split off and do her own thing.
So what mom and dad want or grandparents want usually aren't what the kids want anyway.
But that's life.
That is like, that is always life.
Like parents always try and impose and live vicariously through their kids.
It's, yeah, you're not wrong.
I also think that, listen, if you're a great entrepreneur and I've seen this with several of my friends,
if you're a great entrepreneur and you can build it once, you should be able to build it again.
Every time.
Very easily.
Well, now you've got a stack of cash usually.
So you hire top down versus bottom.
up. I mean, that's what Richard Branson would say.
Well, you asked me, what would I do with 10 million? It was talent. After, after education
of talent. Yeah, education is, I agree with that. Education than talent, and the talent will pick
the talent underneath them. When I was starting out, I didn't have a pops of pissing.
I just needed, the first thing I needed is somebody to answer phones because I couldn't get to
them. The next person I had is somebody to do payroll. And then the smartest hire I've ever done
was an executive assistant that could do $25 an hour stuff. Yeah. Because my time, but every time
my bought back time and Dan said, here's what I'm worried about with you and most of the guys
I work with, Martel. He goes, I will get you back so much time, but you're going to fill it
back up. And you got to be careful what you fill it back up with. It's got to be a million
dollar things, million dollar an hour things. If not, and there's some things that don't look
like a million dollars like calling a technician that's doing good. How did that make you a million
dollars to tell somebody they're doing great and you love them? But that to me is I'm looking
at other things like people focus so much on getting people in the front door, but they lose them
the great people out the back door.
I agree.
Well, that's why you, yeah.
So I think that like A talent attracts other A players as well.
And if you make the mistake of like hiring, you know, B talent and they just kind of coast,
it sets this expectation in the company that that's okay.
And then other A players are turned off because they see that this, this B player that's
kind of just half-assing it is allowed to exist.
So if you have, it's like hiring, hiring is very difficult.
Hiring is exceptionally difficult.
You know, they say like, you know, hire, slow, fire, fast.
Like, I fully agree with that.
You may, like, obviously, you don't want to make the wrong choice.
But if you do, it's not just that person that it costs.
It's like the, it can impact and influence the whole company.
It's a virus.
So you've got to be very careful who you hire, which is why if you can, listen, if you're
starting a company and you have no money, I don't think it's bad if you can give a little
bit of equity vested to people that can really, like, change, change your company, true A talent.
If you have the cash, then just don't be cheap.
Right.
But not everybody has the cash.
It's tough.
Yeah, that's what I did.
I did equity incentive programs and I got the right people on the bus and they changed
everything.
A few good hires completely changed a few dials and all of a sudden we started printing
money.
Of course.
And that's the deal.
Like people ask me what I would do for a CFO.
I said I'd go to find the million dollar CFO, like a million dollars.
He costs a million dollars a year.
But he's fractional.
He's only coming into the business three hours.
So that million dollars, you're paying him.
three hours a week, he's putting in millionaire systems, like those expensive systems that
will automate itself. There's reconciliation going on. And you can find fractional people that
will come in and say, this is a piece of cake. This isn't even a challenge. Instead of getting
like a good bookkeeper, now you're understanding tax and write-offs and how to do advanced
depreciation. And that's the deal is pay for the talent, even if it's fractional, they'll come in
put the systems in that are enterprise level. Yeah, I agree fully. But that's like if you don't have
the money, then you don't, you don't think that way. You're just thinking, how do I find the cheapest
possible person? And that's the person going to cost you 10x. Oh, it costs you, you get. And then the
IRS is coming after. Like the CFO for me was the perfect combo for me. Because I understand
marketing, sales and culture. But the right CFO, the right CFO understands the forward looking
of the business. CPAs and bookkeepers don't. They're thinking about how to save tax.
and cash versus accrual and audited shit.
Like the right CFO is like,
how do we build this business for a transaction?
And it's amazing.
And then you build to sell at that point.
And by the way,
do you know how much Elon Musk or Jet Basos owns
of their companies?
Not a lot anymore.
Elon owns like 12%.
Yeah.
Jet Basos owns about 8% of Amazon.
Like, so they take money off, off.
And then bigger people come in.
And you get these entrepreneurs in there
and they're all working hard.
And I think people are so selfish.
They never want to sell it,
but they don't understand the long-term vision.
Well, I was going to say,
like when you're first starting out,
it depends on what you're building.
But if you know your skill set
and you know what you're really good at,
like say you're good at sales, marketing, product,
whatever that is,
I mean, I don't always,
like I've had bad experiences with co-founders,
but sometimes if you can set up a proper vesting schedule,
you can get a, like a co-founders,
that complements your skill set perfectly.
So if you're trying to build a technical product,
I would rather you go get a technical co-founder,
full-stack developer,
then go raise money and be stressed out
because now you have investors right out of the gate
and go pay a dev shop like $500,000 to put together
some shit in the outcome.
MVP.
I do like when people have a stake
and, you know, they're vested in the success of the business,
but that's the only way you're going to get able.
plus talent. So I can tell if it's a good hire, if I feel like I'm the idiot when I speak to
them. Like, I don't want to know more than the person I hired to do the job. Yeah. So when I feel
like uncomfortable because they know so much and I'm trying to keep up with them, that's a good thing.
That's a good thing. That's a really good thing. But again, what, this, this idea of ego,
I've been thinking about it a lot. Ego kills everything. Ego is not your ego. Ego kills a business.
because if you want to be the smartest, and don't get me wrong.
Like, I'm the guy when I'm starting a business, I like to learn all the stuff.
Right.
I do like to learn it.
Like, when I started my podcast, that's the most recent business.
I figured out to some level of, you know, competency, audio editing, video editing,
coding up a website.
I already kind of new marketing.
So, like, writing good subject lines that get high open rates for emails, writing good copy,
like graphic.
Like, I've done, I've messed around with it, right?
But when I hire the first person, I don't want to be better than them at what they do.
No.
I want them to say like, hey, Scott, okay, you put this together, you edited this podcast, it sucks.
Let me show you what you should actually be doing.
Yes, please, like, teach me.
Like, that's really what you pay somebody for.
But I know it's obvious to us because I think we think the same way around a lot of stuff.
But a lot of founders, like they want to be the last word in the meeting.
want to know more than the people that work for them.
I let my whole C-suite VP level, I say this to them.
I'm like, I want you to fail more.
I used to, a few years ago, I'd be like, you've got to come to me.
I've already been through it.
And that gives them no freedom.
They don't learn anything.
We learn from our failures, not our successes.
We can't even reflect.
Yeah.
Let me ask you a closing out couple of questions.
Go for it.
Give me one book that just changed your life.
Play bigger.
I mean, I've read like all the go-toes, the atomic habits of the world,
but play bigger is one of my favorites because it speaks about creating something
where nothing has existed before.
It speaks about Mark Benioff, creating Salesforce.com, when the idea of cloud didn't exist.
It speaks about the founders of IKEA, creating a brand new sort of shopping experience.
So all these great entrepreneurs that didn't just copy what already existed,
but found a way to create a category.
And it just forces you to think differently.
So a lot of what we fall into,
and nothing wrong with this.
Like, I mean, like podcasts existed before.
Yeah.
It all kind of existed.
But you can build a business that way.
But to 30X, you have to do something a little bit different.
So I think that, you know,
even if you're not doing it today, fine,
but always be thinking,
how do I do something that's never been done before
that's outside of my comfort zone,
that's outside of most people's comfort zone,
zones. If you want a really 30 exit, I think that's a really smart way to think. And that's a
book that sort of lays out the framework for all these famous entrepreneurs, how they did it.
Love it. How do people get a hold of you, Scott? Very easy. Podcast is called success story.
Do very similar stuff to what we're doing today. All the socials at Scott DeClary.
And close us out. Maybe something we didn't talk about something you want the audience to hear.
We spoke about the things that are required to be successful. We spoke about obsession.
I think two other things that I love to talk about, you know, if you're going to be an entrepreneur,
you have to have a little bit of delusion to. You have to have, you know, just a little bit of delusion
and just agency, just trust that you can figure it out. Everyone who I spoke to, another thing
that they all believe, is that they can figure it out. Whatever it is, doesn't matter what they have
to learn, doesn't matter who they have to speak to, it's all on them. Yaco Willing speaks about
ownership all the time ownership agency same thing you're owning the outcome and when you sort of
drift through life and you just assume that whatever happens to you oh you know bad luck or or what
it didn't work out because you know i got dealt this bad hand at the end of the day nobody gives
a shit you have one life it's on you to figure it out doesn't matter if it's in your career your
relationship, your business, like have agency, have ownership over your life, and you will be surprised
at how fast things change. I love it, Scott. Well done, my friend. Thanks for being here.
My pleasure. Hey there, thanks for tuning into the podcast today. Before I let you go, I want to let
everybody know that Elevate is out and ready to buy. I can share with you how I attracted a
winning team of over 700 employees in over 20 states. The insights in this book are powerful and
can be applied to any business or organization. It's a real game changer for anyone looking to
build and develop a high-performing team like over here at A1 Garage Door Service.
So if you want to learn the secrets to help me transfer my team from stealing the toilet
paper to a group of 700 plus employees rowing in the same direction, head over to
elevate and win.com for slash podcast and grab a copy of the book.
Thanks again for listening and we'll catch up with you next time on the podcast.
