The Home Service Expert Podcast - The Mindset That Can Take You From Outright Failure To Overnight Success

Episode Date: September 13, 2019

Zachary Babcock is the author of Prison to Promised Land, and the host of the wildly successful Underdog Empowerment Podcast. He has built his career in life coaching and entrepreneurship after a stri...ng of hardships and life choices that resulted in him spending time behind bars. Nowadays, he uses his unique story and perspectives to provide invaluable assistance in personal development, marketing, and branding to his clients and listeners. In this episode, we talked about motivation, goal-setting, podcasting...

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Starting point is 00:00:00 here's the deal, man. When you come into a new industry, your goal right out the gate is not to get attention or to prove yourself. That's the goal eventually, but that's not what you're going to do initially. Initially, you want to observe the industry, understand what are the social dynamics, what are the unspoken rules, and what are the skills that you need to develop to make it in this industry. And then you go to work on building your skills. That's the first phase. And then you graduate into the second phase, which is the longest phase of these three phases, usually lasting over 10,000 hours of developing the skills. That's what a real expert is. You got these self-proclaimed experts on social media, like these personal branding experts that got 243 followers, man.
Starting point is 00:00:46 Get the hell out of here with that, man. You need to put in the time to develop this skill. Welcome to the Home Service Expert, where each week, Tommy chats with world-class entrepreneurs and experts in various fields like marketing, sales, hiring, and leadership, to find out what's really behind their success in business. Now, your host, the home service millionaire, Tommy Mello. Welcome back to the Home Service Expert. My name's Tommy Mello, and I'm here with Zachary Babcock, and he specializes in entrepreneurship, personal development, marketing, and branding.
Starting point is 00:01:27 He's got a podcast. It's the Underdog Empowerment Podcast. He started in April of 2018, and he's also got a podcast called the Penthouse Media Podcast with Growth and Monetization Specialists, and he started that in August as well. This guy is huge on social media.
Starting point is 00:01:45 He's the author of The Prison to Promise Land. Like I said, he's the host of the Underdog Empowerment Podcast. He became a life coach and entrepreneur after getting out of prison. This is super cool, Zach, because I got to meet you at Marshall Dillon's gig in California. I don't know, maybe... How long has it been? Dude, that was back in January. So it's been a rollercoaster just watching you. You've had... What are you, the top rated podcast now? Top 10?
Starting point is 00:02:14 Dude, no. Not top 10 yet. I'm in number 51 in the entrepreneurship category. Dude, that's monster though. You're getting all these downloads all the time. You've just got a great story And you're a comeback story. That's why you're you came up with that the underdog, right? You were the underdog. Tell us a little bit about your life
Starting point is 00:02:34 Absolutely, man the whole reason why I started the podcast bro is like every time I tried to collaborate with other entrepreneurs this was And this is kind of funny because you mentioned about the life coach thing. This was after the life coach. Dude, tell me, I didn't make a single penny or help a single person as a life coach because I didn't know what the heck I was doing, bro. But after I moved on from that, I was frustrated, bro, because every time I tried to collaborate with any entrepreneur, nobody took me seriously. I was just some ex-convict turned entrepreneur afterthought that nobody gave the time of day to. And I was pissed, man.
Starting point is 00:03:12 And out of that frustration is the whole reason why I launched the Underdog Empowerment Podcast. For selfish reasons, first and foremost. To get myself out of that box that I felt like people were trying to keep me in. And then also to empower other underdog entrepreneurs in the process. And we became a top 200 rated podcast three days later after the launch. And then the week after that,
Starting point is 00:03:37 we had Billie Jean's marketing on the show. So it literally went from in a week's worth of time, nobody wanting to collaborate with me to interviewing celebrities and stuff. It was crazy, man. Let's go even deeper. I mean, where'd you grow up? I don't know if you want to go too deep into what happened, but I know you got a family now and you're always smiling. You're always having a good time. You said, we talked this morning, you said, I'm the best I've ever been. I've known you're not perfect yet, but things are just really going good. So let's talk about, you know, like I can tell you, man, my dad, my dad cheating when I was
Starting point is 00:04:15 seven stuff happened. There was a long story, but my mom works three jobs. Life wasn't perfect. I never spent any time in prison, but we worked through a lot of challenges, but I look at my life and I'm like, man, that was cool. It made me who I am. And I appreciate everything that happened. So if you don't mind going a little bit deeper, you don't have to, but it's up to you. Yeah, man. Absolutely, dude. I'm open book. I'm right there with you, bro. I wouldn't change anything that happened. I'm grateful even for the adverse situations because it built strength of character and molded me and stuff. So I'm pretty sure you feel the same way, man. Yeah, dude. I grew up without a father figure. He died when I was seven and my mother
Starting point is 00:04:55 never remarried. She was a great mother, but I just feel like boys need a male father figure role model in their life. It's kind of hard to raise a boy as a single mother. And so I'm always looking for, growing up, looking for that role model. I needed something to model to know how to be a man. And I looked in all the wrong places. And I did things to fit in. I mean, we all do. Anybody that says that they don't, like, you know, the people are like, oh, I don't care what other people think about me. Well, that's a lie because to an extent you do, that's literally wired in us in human nature or one of our biggest fears is being exiled from the tribe. bit further and it was a little bit too excessive. And I would do things out of character just to fit in with the crowd. And I started getting in trouble, started smoking weed when I was nine, in and out of juvenile detention centers throughout my entire teenage years.
Starting point is 00:05:56 And by the time I was 17, I caught my first case as an adult. And we were just out robbing a bunch of... Not robbing houses. We were burglarizing cars. And then if they left their garage door opener in there, we would open it and then drive off, go hit some other cars and come back. And if it was open, we'd go and steal whatever was in the garage. We're just being some punk teenagers with no real chief aim, no goals or nothing to strive for, man. And we ended up getting caught. And I took the rap for all four of us. They got caught and I got some cases,
Starting point is 00:06:31 four of them stealing over motor vehicles, two counts of stealing over 500 and a burglary first. And I thought my life was over, Tommy. After that, I thought I was like, man, I'm going to go to prison and my life's just going to be over. And I didn't know how the system worked. I was just getting probation.
Starting point is 00:06:44 They put me on probation. But by then, I'd already started doing heavier drugs than just weed. I started experimenting with ecstasy, and that quickly escalated to cocaine. And then that quickly escalated to heroin and crack. Before I knew it, I'm picking crack crumbs off of carpets and stuff.
Starting point is 00:07:01 And man, it was crazy, dude. And by the time I was 19, caught two more cases as I was sitting on a probation violation in jail. And they ended up sending me to prison for the next four years of my life on a seven-year sentence. You were rock bottom, obviously. And I think a lot of people go through, it might not be heroin, but somebody's got something, you know, whether it's going out every freaking weekend or just not eating right, or just not spending enough time with family. So how is that? Because I heard, and I don't know,
Starting point is 00:07:36 I've never done heroin, but I heard that's one of the things that once you've done it, it's like, what do you do to tell yourself on a daily basis that it's just, you know, to get over that and just not go back? I mean, how many kids do you have, too? I have four kids, one stepdaughter and three of my own, two twin boys and my daughter that was just born nine months ago. Right on, man. Congratulations. Thank you, brother. So tell me a little bit about that, man, because I think everybody faces some type of challenge and it's not an addiction, maybe it's a habit,
Starting point is 00:08:07 but how do you break that and how do you never look back? Yeah, bro, that's a really good question. So you can apply this to not just heroin. You could apply this to literally any habit, I believe, anything, any vice that you have. But here's the deal, man. I'm not knocking, you know, Alcoholics Anonymous and Narcotics Anonymous, whatever. But the first step, it says we admitted we are powerless over our addiction. That's bold, dude. I'm not powerless over my addiction, bro. I have the power for every decision I make. I completely own that power. Nobody could take that away. That's facts right there. You make those.
Starting point is 00:08:45 Now, I get it when you're in active addiction, it's hard to do it, but here's the deal, man. For heroin specifically, the only reason why I was using heroin and doing that is because I felt like I didn't, for one, I didn't have any chief aim in life. So I was just like going through the motions. And because of going through those motions
Starting point is 00:09:03 and not having that driving force, you do things, you see it all the time, not even with just drugs. People do things to escape that reality and to feel alive. People play dangerous sports and do things that put themselves at risk just to feel that adrenaline rush. People do the drugs just to feel some type of being alive instead of just going through those emotions. And so when you say that you don't have the power, that you're literally stripping yourself of that power. And here's the deal for me. As soon as I got locked up and the second time when I missed out on my twin sons, I'd already killed my heroin habit. But I was an alcoholic at this time when
Starting point is 00:09:45 I went back to prison. As soon as I woke up though in that jail cell and learned that I was going back to prison for eight months, I didn't know how long at the time it ended up being eight months, but as soon as I learned I was going back to prison just 20 days before my twin sons were born, Tommy, dude, that was it for me. That was the camel that broke the straw's back. That was my rock bottom moment. That was when I said enough is enough. When I said my desire to change is stronger than my desire to stay the same. And ever since that moment, I get more of a high chasing my dreams and having, like right now, I'm looking at my vision board. It has a visual representation of everything I want in my life,
Starting point is 00:10:30 not just my business goals, which there's plenty of them on that vision board, but my family goals, my relationship with my wife goals, material things, all types of different things on this vision board. And that right there gives me more of a rush than heroin ever could. And I don't even think about it now. So I just don't get down
Starting point is 00:10:51 with the whole AA and anything because it's like, you say you're powerless and then they... It's good. I like it because I know a lot of people that have stayed sober going through that. But to me, it's like, man, it's a cult for one. Totally is a cult. And there's nothing wrong with a cult as long as it's improving the quality of life of another human being. But they get inside your head like, man, you have to have this or else you can't be sober and you're a piece of shit if you're not or whatnot. So that's just one reason why I don't get down with it. I don't know. That was a long-winded answer. No, no. It's a great answer. And I appreciate you opening up. So you don't drink at
Starting point is 00:11:25 all now? No, I do. I do have drinks, but it's very rare. So it's few and far between. You don't have a problem anymore. Yeah. Like we went to Florida last week with our family, brought our entire family down there and had some mimosas with my wife sporadically throughout the trip or whatnot. But I don't really enjoy it like I used to. It's like, for one, it makes me feel like crap the next day. And for two, anytime, like say, if there's a friend's birthday and they're out at a bar or something,
Starting point is 00:11:53 and I rarely go out, but if we do go out, me and my wife, we get there and then I'm immediately reminded like, man, this is why I don't do this anymore. I'd rather be at home right now, working on my business or hanging out with my family than be here. Oh, that's cool, man.
Starting point is 00:12:05 So I think one of the secrets is, and I correct you if this is wrong, but I think you got to replace that thing with something else because otherwise there's a void there and people end up going back. And it doesn't mean drugs. It could be biting your nails. It could be anything, but people just need to find,
Starting point is 00:12:22 and like, there's a book called the highly, what is it? Seven Highly Successful Habits of Successful People, whatever. And then there's the eighth habit. He talks about just, what do you want people to say about if you were going to get buried today? What are they going to say at your funeral? And what would you change? And we all have this conscience in our head that knows it's bad, but here's what I find. And I'm sure you start condoning these things. And as the more you ignore your conscience, the more it becomes just easy to do, right? Dude, yeah. You're exactly spot on with that. I love that exercise. By the way, I think it was the second chapter where he said you start visualizing your funeral and everybody's showing up and how do you want them to remember you and what,
Starting point is 00:13:05 what were the things you'd want them to say about you? That's, that's a powerful exercise, man. That negative visualization and positive as well. But, um, and you do have to replace those things. So like me, I have a very addictive personality and I got, when in school they said I had ADD, ADHD, ABCD, all that, right? And I did, man. But here's the thing. I could never focus on things that didn't interest me. But if it's something that I really enjoy and that I'm passionate about, I'm laser focused. But yeah, you have to replace any habit with another habit. It's kind of like also that book, The Power of Habit, I think is what it's called by Charles Duhigg. Yeah. Yeah. He
Starting point is 00:13:50 talks about that a lot, man. It's like, because we are creatures of habit, everything we do, I don't remember the stats. He said something like over 95% of the things that we do on a daily basis is out of habit. And that's why you notice like when people stop smoking cigarettes, for example, a lot of people, when they quit smoking cigarettes, they end up getting overweight because they replace that habit of smoking with another bad habit of overeating. So it's all about replacing those habits with healthy habits, I guess. Yeah. And you know, there's little ones that it's okay. I mean, like TV or whatever, I guess. Yeah. And you know, there's, there's little ones that it's okay. I mean like TV or whatever, certain things, but really I think one of my biggest issues is I try
Starting point is 00:14:32 to go from zero to hero. I'm like, I'm going to work out seven days a week. I'm going to eat perfect protein. It's either all on or not. Like I'm going to brush my teeth eight times a day. I'm going to floss now seven times, you know, and it's, I think you got to just say, okay, let's be realistic. Let's set a small goal. Let's do this for a couple of weeks and then set the next one, you know? Dude, I'm with you on that. It's the same way, dude. It's like, I guess this is kind of how we're wired, man.
Starting point is 00:14:58 It's like you're either 110% all the way in or 110% all the way out. Like there's no middle grounds. Yeah. That's good though. If you, it could be a bad thing and it'd be a good thing if you apply it the right way, you know,
Starting point is 00:15:10 channel it. You got to channel it in the right directions. So you came out of prison and you had a hard time getting a job, right? So you're literally like, probably like some of these guys that are listening right now that are trapped in a job maybe. And they,
Starting point is 00:15:23 they don't know what to do, but you decided the only way I'm going to make it is to go out on my own. Yeah, man. 100%, dude. Let's talk about that because a lot of people have a hard time. Some of the people listening to this podcast are still working for someone else. And you know what? A lot of people should work for someone else because they want the freedom to do what they want when they want. It takes a long time to build a company that makes money. I mean, at least a few years to where you're making more than you're making now working
Starting point is 00:15:50 for somebody else. And it's a sacrifice. There's no such thing as a balanced life. So I'm not saying everybody quit what you're doing right now and go work for someone else. What I'm saying is there's an opportunity and you got to be, well, tell them what you got to be, Zach. there's an opportunity and you gotta be Well, tell them what you gotta be zach dude, I love that you say that because uh, so many people push that like Oh this you'll make it happen overnight or whatever and and all this crap, right and and from my experience man You're exactly right, dude
Starting point is 00:16:18 I didn't even I didn't start making decent money until this year as an entrepreneur And well, I mean, I got out of prison, right? So let's talk about when I got home, couldn't get a job, man. And it didn't matter though, because I had my strong enough reasons why my whole thing was when I went back, I said, I don't care what it takes. I'm going to get back home and I'm going to be a responsible father. And I'm going to be happy and successful. I didn't even know what happy and successful looked like at that point in my life, but it didn't matter. I didn't know how I was going to make it happen. None of that mattered because I had my reasons why. And so when I got home, I couldn't get a job anywhere. Literally, I was filling out
Starting point is 00:16:58 applications, five to 20 applications, no exaggeration, seven days a week. That was my job until I got a job. And anytime you fill out an application as a convicted felon, it's getting shot down right away. Online, as soon as you hit submit, they deny it. And so that was frustrating. But I had always been an entrepreneur at heart. Before we went to prison, the last time we had made these shirts that said, zero fucks are given. Literally, it just said, zero fucks are given and literally sold them all
Starting point is 00:17:29 over our neighborhood. It literally had everybody. No exaggeration. It had hundreds of people rocking them. So things like that. I would do shows and host music shows and make money that way at events and stuff. So that entrepreneur thing has always been in me and it's something I've been drawn to, but I didn't know nothing about it yet.
Starting point is 00:17:48 And so I'm looking for a job, getting shot down left and right. And then I got my first taste in real entrepreneurship. A guy hit me up about a home-based business opportunity, which was network marketing. Now, it's just funny because at the time, I didn't even know what network marketing was. So you couldn't even scare me off of the word pyramid scheme. But I did that. And I did it for about two years. And within my first six months, I was hungry, dude. So I was up almost to making $2,000 a month, almost residually, within my first six months. And that was really cool, man, because even though I'm no longer in network marketing, because that definitely was not my thing,
Starting point is 00:18:30 I'm grateful for that experience because one, it showed me that what was possible, it introduced me to personal development because before I never even knew about self-help books or personal development. But the most important piece was it showed me that it doesn't matter what I did in my past. You know, I can design my life today,
Starting point is 00:18:49 you know, of how I want to. So that was cool, man. That's really how I got my start. But eventually, you know, I lost my passion for network marketing. I'm not knocking network marketing. There's good companies out there and there's a lot of bad ones too.
Starting point is 00:19:02 I happen to be in a, I guess you'd say a bad one. Like they taught us just to fly through your list and try and sell people on your product or opportunity or keep it moving. And I started burning a lot of relationships in the process. And that just, it's not something that aligns with my values. Yeah, I do a little bit of network marketing.
Starting point is 00:19:18 And look, you got to match things up that really fit. Like I use this thing that there are cars that go in the mail and they literally done correctly could change a person's business and it's cheap. And I've learned how to do it better than 99% of people. And if I could teach somebody how to create better relationships with their family, with their friends, with their neighbors, and grow their business for under $100 a month, but I got to believe in it and I got to know how to do it myself. And I'll do any product, network or not. I mean, some of them are network marketing. The
Starting point is 00:19:50 only cool thing about network marketing is you meet hungry people that are at the top. And I love hanging around with hungry people like this guy, Jordan Adler. I met him this last week and he's just a cool dude. He wrote this book called beach money and he's just he's balling. He just bought a helicopter um I mean, it's nuts But dude, the cool thing about you is is you figured out how to do some really cool things like you've got this amazing podcast and i'm gonna pull it back to home service and i'm gonna have you relate because You've learned how to get some of the most amazing
Starting point is 00:20:25 people on your podcast, which I'm coming on there. So it's got to be amazing. No, I'm just kidding. You're right. You're right. Let me ask you this. So a lot of these guys and gals out there, they're trying to get into these bigger accounts and trying to get HOAs and they're trying to really get in front of the right people. And I want to know from you, what is your technique? How do you do this? How do you get in front of these people? Bro, remember I was talking about the reason why I started Underdog Empowerment. Nobody, I mean, nobody wanted to collaborate with me. And I tried, dude. I was trying to get in there with so many different people, even people that were not even
Starting point is 00:21:03 famous, that were just in the trenches like me. Nobody wanted to collaborate with. But when I launched the podcast, bro, we became a top 200 rated podcast the third day. I hit up Billy Jean's marketing. Now, I hit up Billy Jean. I reached out to him a couple months prior trying to... I didn't even know what the hell I was doing. I was trying to get him to come on an online summit. And man, I didn't know anything about marketing. I wasn't clear on who I was serving, how I could solve a specific And rightfully so. I didn't even know what the heck I was doing. I was offering some garbage. And then came a top 200 rated podcaster and I hit him up and like,
Starting point is 00:21:51 Billy, just ranked my podcast in the top 200. I would love to have you on the show and interview you, man. Can we make it happen? And he opened it up right away. And his exact reply was his assistant's email. And he said, she got my schedule. Literally, she got my schedule. Literally, she got my schedule. That was it.
Starting point is 00:22:07 And then I scheduled it. And the next week we had him on the show. So how I do it, man, dude, I literally just reach out to people. So like some of the bigger people, I'll go and I'll find their website. And then I'll go to the contact part on their website and I'll send them an email.
Starting point is 00:22:24 Or I'll reach out to them in their DMs on Instagram or on Facebook, wherever I could find an entry point. A lot of them have gatekeepers, and I'll go through them and get it set up. That's how I did it with Grant Cardone. Dude, with Grant Cardone, I've got an in-person interview with Grant Cardone. This is gold right here. I went to Grant Cardone's website, and then went to the contact part. And when I went on there, they didn't have a contact email or something, but they had a 1-800 number for a sales team. I called a sales team. They got on the phone.
Starting point is 00:22:54 They're thinking they're about to sell me. And then I saw it like, dude, I'm trying to get Grant. I pitched my podcast and hyped it up, which I wasn't hyping it up. It was all facts. But I was pitching my podcast to him and he gave me Grant's email. And then I hit up Grant and then he gave me his personal assistant's email. Then I hit her up and then I got the interview. So it's just pitching that shot. But when you have a podcast, it changes the game, bro. Because you have something of value to offer
Starting point is 00:23:22 people. You got a platform, a media source that's highly valued, especially if you got a dope show that people want to be a part of because you're giving them value by helping them raise their own status by being on top rated podcasts and by connecting with your audience and being able to share whatever they got going on
Starting point is 00:23:39 with your audience. So yeah, it completely changed the game for me, man. I will say this. You are one of the few people that had instant success because I've talked to people that are some of the legacies in the home service industry. And they said, man, I gave it six months. And there's a lot that needs to be done. And I just didn't give up. I mean, it was a year. And I listened back to some of my first podcasts, man. And I'm like, I'm looking up books that the speaker was talking about
Starting point is 00:24:09 that I was interviewing. And I can just hear myself clicking or drinking water or whatever. I'm not saying I'm perfect now, but I try to be a little bit more just into it, a little bit better prepped. And it's one of those things where whatever you're going to give up huge effort to,
Starting point is 00:24:23 you can be successful. But you got to funnel that energy in one or two things. You can't go after 50. And that's what I've learned. I'm one of those guys that takes on everything. And if I see a shiny light, I used to go after it. And I've been able to pull myself back. And you talked about how many downloads you know, even though you said you're not this analytic geek, you know what you hit last month, you know what your goal is next month. What you're doing is those are key performance indicators that are telling you how you're doing and you're starting to make more money and you're starting to make, basically, understanding that the more downloads I get, the more I'm able to help sell this product, the more money I make for my family. Tell me a little bit about that. How do you set your goals?
Starting point is 00:25:08 Do you work with a personal coach? Do you work with a marketing team? I mean, what is it that you... How do you kind of dissect this stuff? Yeah, man. So I used to... I do work with coaches and I have one right now. Right now, we're getting ready to launch back into YouTube.
Starting point is 00:25:25 So I'm doing a lot of passive income, like affiliate marketing, tying it all together with the podcast and the blog on my website or whatnot. But yeah, dude, like for instance, like I'm working with Nick Nimmin right now on YouTube. I worked with him before, back in 2017, when I was just, man,
Starting point is 00:25:41 I didn't know absolutely anything about marketing and anything about dialing in who it is that I could serve or whatnot. But I got some kick-ass results from working with him from just one month. And I haven't even really posted on YouTube in a while. And my channel is still growing from ranking certain videos or whatnot. For instance, if you go to YouTube right now
Starting point is 00:26:03 at the time of this recording and type in how to YouTube right now, at the time it's recording and type in how to start a podcast, I'm going to pop up within the first 10 people on that front page of YouTube from learning the stuff from Nick. So I'm working back with him because I'm relaunching now. Now I know a lot more about YouTube and I'm really ready to ramp it up. So I'm only working with him though right now. The whole reason why I was talking about that, sometimes I go off on tangents, bro. Sorry. But the whole reason why I'm working with him is because I try to work with just one mentor at a time now, instead of having a bunch. Or if I'm going to work with multiple mentors, they're going to be completely different. I would work
Starting point is 00:26:38 with Nick Nimmin for YouTube, and then I'd work with another guy for crafting offers or something. Whatever that may be, it would be something that are completely different. That way I'm not trying to combine different strategies from different mentors and then messing up the whole entire plan because you could get two mentors that both teach the same thing and get kick-ass results,
Starting point is 00:27:00 but they're both completely different. And if you try to mix them up, then you won't get the results. So I learned that the hard way. But yeah, I go off on a tangent sometimes, bro. My bad. No, you're good, dude. And that's a good point. It's hard when you got five coaches telling you. I mean, if you look at a tennis player or a golfer, Tiger Woods, they're going to one person at a time. They're not going to a putting coach. And I've had that happen too,
Starting point is 00:27:25 where you'll read three books at once and some of it's like not jiving together. And I try to pull one important thing out of a book. And I've listened to a lot of podcasts. I do a lot of stuff, man. It's cool because it's all about focus. And a lot of people don't understand that. And if they work on one main thing, then a lot of people put off the big stuff, they come into work. And if you could, like, this is a drill that I do. I can look back in my day at the end of the night and say, what did I get done today? And I talk about in the morning, what I'm going to do today. The big thing. What's the one thing? Because if I get five, and I go in at least six days a week. So if I can get six wins in a week, a big wins,
Starting point is 00:28:07 like I knocked out everything on my whiteboard today. And a lot of them were small things. Or I got, yesterday I got all the signs, all the electricians, they came in here. There was four of them working. I got a lot of stuff done. We're getting ready for our grand opening on the 27th of September. Long story short,
Starting point is 00:28:22 what is something big you could do today? So many people get stuck working in the business. They're always working in it. They're never able to strategize and work on this huge strategy. They're tacticians, but they don't have a strategy on how to win and where they're going to be in a year. And I think that a lot of people right now, if you just thought about, if you thought about where you're at right now and then set a yearly goal. So you set a goal for a year and then you go back 12 months
Starting point is 00:28:49 and you go back to quarterly, monthly, weekly, daily. And that's how you figure out where you need to be. And some of it's conversion goals. Some of it's monetary as far as average tickets. Some of it's just how many leads do I need coming in? How many people do I need to hire? And do you have staff right now, Zach? Yeah, we got podcast production specialists
Starting point is 00:29:10 and then our project manager and we're getting ready to get our video editor on board. That was one of the big things, trying to do everything yourself in your business. I would never go back to that. That's a good thing. So, I mean, that's a great point on this podcast. So you didn't have a ton of money probably
Starting point is 00:29:27 to put out all this money for resources. So how much money when you hired your first person to come help? I mean, how much were you bringing in a month? Yeah, and so with my business, bro, and I'm being completely transparent, this year is when I first started really making decent money.
Starting point is 00:29:43 Back in March, I had my biggest month at the time, made 11K that month. And I was like, holy crap. Because the most I've ever made before that was almost $2,000 a month with network marketing. And then I went on two and a half years of struggle of trying to figure this stuff out. But yeah, I hit the 11K. I was like, man, this is crazy. It was like eye-opener. And then next month, we did 23K and then so on. But for me though, the thing I'm working on right now, because I told you about how I'm getting into ramping up my YouTube and getting into passive income. The thing with my income right now, bro, is that I got to kill something each month.
Starting point is 00:30:22 I got a few clients through our podcast agency where we produce our podcast that has some consistent reoccurring income. And I needed some more of that, man, because having to put out offers each month and kill stuff, I could do it because I got a solid offer and I could guarantee the results that I'm sharing in my offer. but not having like that blanket of having some reoccurring income, man. And it's, especially if you got a family, that's a, it cures a lot of that stress
Starting point is 00:30:52 and it gives you that freedom to really do more of the strategize and like you're talking about. And real quickly too, man, you're talking about the one thing, dude, that book, cause I read that in the beginning of this year, that changed the game for me, dude. Cause I'm just like you, bro. Any shining light,
Starting point is 00:31:08 I'm running after it. And that was some of the worst things that stupid to do. But you're thinking that my thought process at least was like, I got to do all this stuff because I got to get ahead of the game. I got to work extra hard. I got to work over here, here, here, here and get all this and that done. And you're spreading yourself too thin and you're getting crappy results in all those areas because you're not just driving down deep in one area and scaling that first and then moving to something else and master that and scale it. Yeah, that's by Gary Keller with Keller Williams. And it's a game changer, man. I'm looking at my bookshelf right now of just there. There's a lot of really good books. You know,
Starting point is 00:31:48 I read so much and you know, the worst thing for me when I'm reading a book is I'm like, man, they could have made this book 15 pages, but they made it 150 pages. Sometimes I just want to read the executive summary, you know, but, and I fly through books, man. I listened to them really fast. I have audible. I like to read books still. I'm getting bigger on a Kindle. And, uh, if I'm on a plane, the more I travel, the more I read, which is a good thing. So traveling is a good thing for me. You know, one of the things I'll tell you that, that I would
Starting point is 00:32:20 implore people because you were the lucky one, But if you're going to get involved with a podcast or anything to really like YouTube channels or grow your self-images, don't depend on money for that for a long time. Make sure you have an income coming in because if you need, although, you know, if you have to make money, maybe you'll figure out a way.
Starting point is 00:32:40 But one of the things I try to do is never hire somebody that's super desperate. That's like, dude, I don't know how my kids are going to eat tomorrow. Because they tend to do certain things, unethical things to my customers that I'd really not want to be done to me. So I've learned that lesson 10 years ago.
Starting point is 00:32:57 And the same thing is, when you're coming up with offers on stuff, if you really, really need it, and it's so bad, and it's life or death, sometimes stuff happens and you do stuff that might not be great. And that's really tough. offers on stuff if you really, really need it and it's so bad and it's life or death. Sometimes stuff happens and you do stuff that might not be great. And that's really tough. So I really implore people to stay their job, save a lot of money. Make sure you have a business plan. Make sure you go into this with a plan, with a plan of attack. You've got enough funds for at least
Starting point is 00:33:21 three months of payroll, bare minimum. And you go in there with a purpose to hire certain people that the stuff you hate. Know the job enough, but go into this job knowing that you're going to hire people for the stuff you hate and get people checks and balances, inspect what you expect. So tell me a little bit about Billie Jean and some of the people you've had on there. What did you learn from these guys they came on? Man, there's so many different things from different people, I guess. But I asked this question at the end of my podcast. I kind of don't even want to say it now because I forgot that I'm getting ready to interview you on my podcast. At least you'll be prepared for it. But I always ask on my podcast at the very end, like it's all, the entire episode is just off the cuff.
Starting point is 00:34:10 We're having a genuine conversation. But then at the end, I have this one question that I ask. And it's, if you could go back to the very beginning of your entrepreneurial career and give yourself just one piece of advice, but not advice as in things you regret, but more so one piece of advice, but not advice as in things you regret, but more so a piece of advice that would give yourself a headstart
Starting point is 00:34:29 or leg up as an underdog entrepreneur. What would that one piece of advice be? And it's crazy because not just like Billie Jean and John Lee Dumas and Andy Frisillas and all that stuff that have been on the show, but- Hold on, can I guess? Yeah, go ahead.
Starting point is 00:34:47 That they wish they would be bigger readers and bid more of, like, get involved more with, hang out with more successful people. That's what I would have guessed, but go ahead. Dude, it's like, it's that in a different way. But yes, it's exactly that. They say that they would find somebody that already has what
Starting point is 00:35:06 they want and they would become their student, whether they'd have to pay the money, exchange barter services, connect them with somebody in their network that would be a power move for them, or even have to go work for them and do their task for them. Whatever way they could figure out how to exchange value, they would become the student of someone that already has what they want. And that's golden, man. And it's so true. It's one of the best things that I've done
Starting point is 00:35:31 is to actually get around people that were further along than me and that could show me things to help. Because here's the deal, man. I got a feeling you might appreciate this and your audience might appreciate this, but here's where I'm at, man. So many people online are pushing this overnight success,
Starting point is 00:35:48 secret magical formula bullshit, man. And it gets people to come out, and I'm speaking from experience because I did this at one point, and then it went against my values, and I made a public post about it, but acting further along than what you really are. Here's the deal, man.
Starting point is 00:36:05 When you come into a new industry, your goal right out the gate is not to get attention or to prove yourself. That's the goal eventually, but that's not what you're wanting to do initially. Initially, you want to observe the industry, understand what are the social dynamics, what are the unspoken rules,
Starting point is 00:36:23 and what are the skills that you need to develop to make it in this industry? And then you go to work on building your skills. That's the first phase. And then you graduate into the second phase, which is the longest phase of these three phases, usually lasting over 10,000 hours of developing the skills. That's what a real expert is.
Starting point is 00:36:42 You got these self-proclaimed experts on social media, like these personal branding experts that got 243 followers, man. Get the hell out of here with that, man. You need to put in the time to develop this skill. Here's the deal. Whenever you learn a new skill, any new skill, you're going to suck at it at first. You can't come out the gate for claiming to be an expert. Just like when you try to learn how to walk, you fell over hundreds, if not thousands of times, but you kept on trying. And eventually you got to the point where you were kind of walking and you looked a little bit like Bambi, a little jello-legged and everything, but you kept going and then you kept developing the skills. And eventually you were able to walk and chew bubble gum at the same time because you developed the skill. And that's when you learn, that's when you move into the state, the third phase of becoming a true master, a true expert where you've practiced and developed the skill so much
Starting point is 00:37:33 that you've eternalized it to where you don't even have to think about it. You could perform the skill without even thinking. And now you can begin to bend, break, and manipulate the rules because you become a true master of the skill. So everybody's looking for the shortcut, the secret magical formula, but there's no shortcut. to bend, break, and manipulate the rules because you become a true master of the skill. So everybody's looking for the shortcut, the secret magical formula, but there's no shortcut.
Starting point is 00:37:55 There is no shortcuts in life. You could streamline the process by finding someone that already has what you want, becoming their student, and you can develop those skills faster. But you've got to develop those skills and you have to become a true master of the skill. Yeah, that's a great point. I think that a lot of us just think we're going to jump into something. And most people that jump into business are not entrepreneurs. They're not ready. They're great at their job. They say, man, I could fix this garage door. I could fix this HVAC unit. I know a little bit about accounting. I've learned a little bit about QuickBooks. But do you really want this job that it never stops? The phone rings all the time. Like, look, I'm 36. I don't have a wife. I don't have kids. Never been married. This is my job. This is what I do. This is my responsibility. And yeah, I'm spending a lot of time and effort, but I enjoy
Starting point is 00:38:42 what I do. But I don't think people go into this going, this is like, I didn't sign up for this, man. This is a lot of work. And then to hear a person like Bernie Sanders wants to take like 90% of it doesn't make sense to me. Oh, my God. I'm like, I don't even want to go down that road right now. But I'm like, man, you don't even know, man. Personal relationships, family, like just not being able to go to the gym every time when I'd want, like literal sacrifices,
Starting point is 00:39:15 traveling all over. And it's just, I'm not going to say it's not fair, but dude, I'm never going to have to tell my kids because I do want kids that, hey, dude, you got an A, but guess what? You got to share it with that D. You actually got a C minus. No, that's not right. So I had this guy, Zach, he asked me, he goes, this is interesting. This was yesterday. He goes, Tommy, he's interviewing me for this big award. And he goes, if I was to give you a million dollars for your business today, what would you do? And I thought about it for a minute and I go, I got to tell you, man, I don't think I'd do anything with it. I put it in the bank because right now we're switching our phone software. We're developing our dispatch manager. We're bringing on a full-time recruiter.
Starting point is 00:39:51 We're literally dialing in this new office and building a complete training center and learning management system. And right now I need to get these things dialed in, perfected, create these processes that work every time. And guess what? In January, you give me that million dollars, I'm going to go out and blast it into marketing and just get more people. But right now, we've got money. I need the processes refined because so many people, they spend all this money all the time. They get a dollar, they spend a dollar. And it's good. You
Starting point is 00:40:20 got to put money back into the business. But it's just an interesting concept. I'm curious to hear because I like that question. If I gave you a million dollars today, business-wise, obviously, you'd probably get a cool car or whatever, maybe get another house. But as far as business-wise, what would you do with it? Dude, I'm like you in a lot of regards. I noticed that we were both 110% all in or 110% all out. And because of that,
Starting point is 00:40:49 we both had this shiny object syndrome that we've had to master and channel in the right way. And then I'm not a systems guy, an analytical guy. And that's all the more reasons why I need those types of people around me. Because I could do it to an extent
Starting point is 00:41:05 and I'm not like a complete retard in that regards, but it's something that I really don't enjoy and it gives me headaches sometimes, especially the more sophisticated data and metrics and all that stuff. Like trying to run Facebook ads, I want to bash my head into a brick wall. It's literally, that's why I don't do that.
Starting point is 00:41:26 And I get the people that can and surround myself with those types of people. So I, like you said, I have an understanding of them, understanding of what it is, the overall strategy, what we're doing, the basics of it, but I'm not going to be the one trying to implement it. We're going to get the right person. But if I had a million dollars right now
Starting point is 00:41:44 at where I'm at million dollars right now, where I'm at, I would probably sit on a lot of it, but I would take some and invest right at this moment. Dude, have you ever read the book Ask by Ryan Levesque? Yeah, I got it. I've actually interviewed Ryan Levesque and it's on my bookshelf right here. Yeah. All you got to do is ask. Bro, that survey funnel, I would invest in his team right now to build that out because that's not something I'm going to try and build. Actually, we're going to build something like that, and it's going to be very similar, but I'm not going to be able to get as tech savvy with it balling out like how he talks about doing it. Because unless I can find the right... I got
Starting point is 00:42:32 some calls next week. Unless I can find the right person that can implement it perfectly. But if I had the million dollars, I would literally invest with Ryan Levesque, his team, and have them build out that survey funnel. That'd be the first thing I'd do. You know, one of the things that I was talking about the other day with another home service company, and I don't know who was there, but I remember them like, yeah, I want to send out a bunch of surveys. And I'm like, dude, no one fills out surveys. Honestly, yeah, you can get some surveys done. But here's what I try to do. I try to ask my customers where they like to go, where they hang out. I really have learned. I'll tell you one of the coolest things, dude. This is gold, is you get these guys and I'll bring up some names.
Starting point is 00:43:18 Like I had a guy on my podcast. His name is Joe Cunningham. He's one of the vets of the home service industry. And he knew this guy, Ron Smith. Well, Ron Smith is coming on my podcast now. So recommendations and saying, look, you wouldn't happen to know a few of these guys. And I knew they're around the same age group. They're in the same age rack, you know, so they're doing the same industry.
Starting point is 00:43:39 And he's like, yeah, I'll give you his number. He's like, just tell him I told you to call him. He's like, you're a cool dude. But the whole point is asking for referrals. And I think sometimes when we want to build this up, like I'm with custom builders. Here's what I did. This is pretty cool. This week, I went out to eat. I brought my door install manager. And this might not apply to what you're working on, but I think we can bring it back. But this guy works with 70 custom builders. He's got a great relationship with these people already. And I said, look, I said, Dennis,
Starting point is 00:44:09 I want to show you our operation, prove to you that we're a very good company, show you our reviews, show you what we're working on, and get me with one or two of your builders out of the 70. You make money on these. You submit the bids. You're the one that's going to bat for us. We're going to pay you for your time and effort and energy and the opportunity costs.
Starting point is 00:44:31 So he said, yeah. He said, let's start with a couple. Let's go from there. So that one relationship could escalate into $2 to $3 million a year. Literally, that one. So what I try to do is find somebody that has these relationships already with my target avatar. Like who has, who has a relationship with every HOA in the whole area that you're in, or who has, for you, you would be looking for who has the relationship with the perfect people you're trying to interview. And there might be certain people that you might say, man, this guy brought me 10. So I went and did the speaking gig this weekend and I got eight people, eight amazing people that are going to be on the podcast. And I'm like, holy cow. I don't even know. Let me ask you a question. This is a selfish question,
Starting point is 00:45:15 Zach, but should I switch to two a week? Because I've got enough great information, I think that I could start sharing more and I don't mind doing a couple of weeks, maybe shorten it up for a little less than an hour. But what are your thoughts on that? Yeah, bro. What I tell everybody is to do, to put out as much quality content as possible. That's the best answer for that.
Starting point is 00:45:39 Now, don't overdo it. Like if you can't put out three or five a week or whatnot, then don't do it. But as much as quality, quality being the keyword content that you could put out, do it. Look at John Lee Dumas. He was the first to interview entrepreneurs every single day on his podcast and became an Apple award-winning podcaster because of that, because he was putting out quality content every single day. So if you got the bandwidth, which you just said you did and whatnot, I would definitely ramp it up. Yeah. I think it's getting the right people on and just certain people I've had on, I'm like, don't worry, you're not one of them. I appreciate everything you've shared and the fact that you're successful in what you're doing. And I like the underdog, dude. I love that. But some people, I just feel like me and my team have like, oh, this person's a really good accountant. And it's like, have you ever interviewed an accountant? It's kind of like watching glue dry. But we've been very careful now. And I'm like, man, I've got 20 people lined
Starting point is 00:46:40 up. And 20 people on a once a week thing is literally a half a year almost. So let me ask you this. You wrote a book. Tell me a little bit about the book. How do people get it? What's the deal with that? It's funny. So I wrote that book when I was in network marketing still. Here's the story behind it. And I actually took it. It's on Amazon. You could get it on the Kindle or the download or whatever, but you can't purchase the print version. And I actually took it. It's on Amazon. You could get it on the Kindle or the download or whatever, but you can't purchase the print version. And I'll tell you the reason why I took it off. But the whole thing was,
Starting point is 00:47:11 I was initially scared to share my story of being an extra drug addict and convict. I was like, man, I got fired from my job right before I went back to prison because I got a promotion. I was on a sales team and did 3,000. The whole did $9,000 in one day on my third day there. And I got fired when I got the promotion because they found out I was a convicted felon. And that came back to haunt me. And so that was my whole mindset. And I got out,
Starting point is 00:47:38 got into network marketing. And I was scared to share that story. So I was like, man, if I share that, then nobody's going to take me seriously as an entrepreneur. And then I'm not going to be able to feed my family and do the things that I want to do. And so I was initially scared of that. But I had a mentor in network marketing. And she got me to start sharing my story. She's like, man, you don't know how powerful that is.
Starting point is 00:48:01 It's going to have the reverse effect of what you're thinking. And so I started sharing it. And surely the story of the stark contrast of being in prison and drug addiction to turn my life around, become an entrepreneur, it draws people in. And people, I get it all the time. People say, man, your story really helped me or something. I'm like, man, how does the story just help you? But I guess it really does because somebody might be going through something similar.
Starting point is 00:48:24 They might not be going through prison, but they might be stuck at a job that feels like prison or stuck in, man, how does the story just help you? But I guess it really does because somebody might be going through something similar. They might not be going through prison, but they might be stuck at a job that feels like prison or stuck in a relationship, whatever. But I started sharing it and I was like, wow. And I started losing my passion for network marketing just because I just don't think it was my true calling or whatnot. I just lost my passion. Plus, the main reason why is because I was burning those relationships. But at the end, it was October 11, 2016 is when I actually launched the book. I started right before. I was like, man, I want to do something more.
Starting point is 00:48:56 And I would see Gary Vaynerchuk stuff. And I was like, man, I would love to do stuff like that. That's my thing. That's something that I, creating content and stuff. I love doing that. This is something I enjoy doing. And I was like, man, but how do you actually make money off of that? I didn't know or whatever. But I started coming up with these ideas like, I'm going to move into life coaching, become a life coach because I think I could help people there. And speaking, I speak, but I don't do life coaching anymore. And I never had any success with it. So I wrote the book, right? And I wrote
Starting point is 00:49:26 it. And it's funny, dude. I didn't know what I was doing. But I wrote it literally in a month and a half. And it's like 90-something pages long. And I just told my story. And then at the end, I gave five really basic personal development tips at the end of what I knew at the time, because I didn't really know that much. I just started reading personal development tips at the end of what I knew at the time because I didn't really know that much. I had just started reading personal development the year before in 2015. And so it was really short and I had to make it longer, bigger
Starting point is 00:49:55 to make it kind of a thicker book and it's not even that thick. And so I made the font the size like a 94 on there and it's supposed to be like a 16 or something. I don't know. It was great. So I didn't even know what the heck I was doing. But I got it up there. It didn't look completely horrible, but the formatting was terrible. But I put it out there and I shared my story up until that point in my life. And I glorified network marketing a lot in that book. And that's the reason why I pulled it down
Starting point is 00:50:23 is because I don't do network marketing. Like I said, I don't knock network marketing because there's good companies out there and there's bad ones out there, just like in any industry. But for me and my brand, I'm not in network marketing anymore. So I pulled it up, but you could still get the Kindle version on Amazon or whatnot. That's cool, man. I love your honesty too. It's like, yeah, you were at a time in your life Look all of us have been in a time in our life where we thought like I used to think carrying inventory was great And it still is for certain people And I mean even when I started the podcast two years ago, i'm like, yeah get inventory get a good deal
Starting point is 00:50:56 Then I realized we're not good at it So now i'm at a whole different mindset a different stage in my business But what was good for my business? The first couple months or first year first two years is not good for my business today. Not to mention, this is the fastest time in our lives. Technology changes. You've got Amazon, you've got all these things happening. And it's crazy. We're moving exponentially fast. I've actually got a DeLorean, a little model car. My goal, dude, if I get it, you're me and you're going on a ride, but I want to get a DeLorean next year.
Starting point is 00:51:28 I totally want, and it's going to say back in time on the back. So how do they get ahold of you, Zach? I mean, what do they got to do? Yeah, man, dude, come check out the podcast. If you dig this interview, that's definitely what, obviously what I'm most passionate about. You can literally check it out on any podcast platform that you listen to podcasts
Starting point is 00:51:48 to. But to make it really simple for you guys, you can go to underdogempowerment.com. Right there on the homepage, I got a little tab. You might have to scroll down just a tab. It has any platform, iTunes, Spotify, Google Play, Stitcher, all that. You just easily subscribe right
Starting point is 00:52:03 there. Hope to see you guys over there as well. And I appreciate that, Tommy. Yeah, yeah. And then I always like to ask, is there a few books? I mean, you said the one by Keller, Gary Keller, but what are some of the books that really you would say have been instrumental
Starting point is 00:52:17 in your growth and just helping you? Whatever, man. It could be, like I said, it could be anything. It could be about butterflies. I don't know. Yeah, definitely. I would go with that. the one thing that was a game changer to me. For me personally, that was the best book on productivity I've ever laid eyes on, period, by a long shot. And then I'm going to recommend this guy. I'm getting ready to interview him next week. If I could be mentored by anybody
Starting point is 00:52:46 in the world, it would be this guy because I've never met somebody with a vast understanding of human nature, of psychology, period. Then this guy, it blows my mind when I read his books. And his name's Robert Green. I don't know. Have you ever read any of his books? What are some of his books? He's got... So I first read The 48 Laws of Power. That was like one of his first ones. Oh yeah, The Irrefutable. Yeah, yeah, yeah.
Starting point is 00:53:12 I think I got it. Yeah. Dude, he's a genius. And here's the thing, man. No matter what business you're in, home service, your affiliate marketer, whatever. Like you said, technology is changing faster than ever. And that's always going to be moving around. But one thing that doesn't change is human nature. And if you got the more of an understanding you have of psychology and how humans work and how our brains are wired and how we respond to things, the more success you'll have
Starting point is 00:53:45 in any business, in any relationship, period. So I would highly recommend getting his books. And he just got a new one that came out. It's a thick book too, man. So it'll take, I don't know, depending on how fast you read, but it's like 500 pages or something. And every single page is golden. Every single line, you can't even argue with none of it because it's completely just how we're wired. It's like, wow, it'll blow your mind, dude. It's called The Laws of Human Nature by Robert Greene. I would highly recommend that book.
Starting point is 00:54:16 That's like my go-to. Just to give you context, I'm like you as well. I listen to audio books and I like to read. I like reading more because it like sinks in more for me. So how I read my books is I literally get the book and the Audible on Amazon, and then I'll listen to the Audible however many times it takes me to actually finish reading the book. So I'm really sinking in the information. Well, the Audible book for the laws of human nature is 28 hours long. And I listened to it at 1.5 speed. So it ended up being like, I don't know,
Starting point is 00:54:48 like 18 hours or something like that. But yeah, I would get that, the one thing. And then finally, one book that was complete, and this is a really short book. It's like 113 pages or something. But this was like the most transformational book that I've ever read, period. It's called A Man's Search for Meaning by Viktor Frankl. Have you ever read that book?
Starting point is 00:55:14 No, no. I'm writing it down though. A Man's Search for Meaning? Yeah, by Viktor Frankl. So bro, the first half of the book is he's detailing his experience in the Nazi death camps. He was a prisoner in there. And then the second half, he's a psychiatrist, or a psychoanalyst, or I can't, I think a psychoanalyst. And he coined the term Lego therapy or whatnot. But he puts all the psychology to what he went through. And he talks about his main thing. It's about talking about finding the meaning in your suffering. And dude, his experience makes my little five years
Starting point is 00:55:46 in prison seem like a little daycare. Like, dude, it was brutal. Like, oh my God, it was horrible. But there's so many valuable lessons. And I guarantee if you read that book, it's not one of those books where you just get one golden nugget or it's like some of it was good.
Starting point is 00:56:02 Literally, it's a transformational book. Like you literally look at life different after you read that book. It's like, it's hands down, super powerful. Dude, I love it. That's intense, man. It's cool stuff. You know, I'm thinking about all these coaches
Starting point is 00:56:18 and one thing I think about, and they're not bad, but they're not in there with the fight with us. Like I think about some of the coaches that like, if they were that good at Facebook, why aren't they doing this for their own products? Like if I'm that good at coaching people in home service, why don't I have my own business? And some of it to me means maybe they want to relax. Maybe they want to just have a life that's a little bit more laid back, not have to manage people. But it really bothers me because there's that old phrase,
Starting point is 00:56:46 if you can't make it in the real world, teach. And I just think, I'm going off on a tangent here, but that's one of the things I wanted to tell you is like, maybe 10% of the people that are just straight up coaches and teachers really know how to kill it. But a lot of them are going after this, like get rich quick. I'm just going to do this. And I'm like, I don't know, man. I have a hard time with it, but I do, I got to tell you, man, I've met some amazing coaches that changed my life, but I met some idiots.
Starting point is 00:57:13 So you got to filter them. You got to know what you're looking at. A lot of people are selling big ideas and they don't know how to, they don't know how to do it. But the last thing I'd like to do, Zach, is give you an opportunity to kind of talk to the audience, maybe close it up with whatever you'd like to say,
Starting point is 00:57:30 maybe a life lesson or just anything you're passionate about. Yeah, man. I'll lean more towards the personal development, the mental toughness side of it, because you got to have mental toughness to make it in any business, man. And here's the deal, man. One of the best lessons that I've learned was, it's kind of twofold, but extreme ownership. Because before I got my shit together, man, I was always the one that would blame anything and anyone for anything that went wrong besides myself. And when I woke up in that jail cell the last time missing my twin son's birth, I took complete ownership of everything wrong and everything right in my life from that moment on moving forward. And that's been a complete game changer
Starting point is 00:58:18 for me. And so here's the deal. Some people would argue, but they'd say, well, sometimes it's not your fault. And sometimes you can't control things that happen, but you can. So let me give an example. Like, let's say a tornado comes through and wipes out your house and kills your family. And God forbid that happens. But let's say that happens, right? And that's an act of God, you know, nature. Like, you can't control that from happening.
Starting point is 00:58:44 Yes, you're right. However, after that though, you might get all really hurt and end up becoming very bitter and turn to do bad things in life or even kill yourself because you lost your family and everything you loved in life. Or you could decide to just do nothing about it and just be miserable for the rest of your life. Or you could decide to internalize that pain and turn it into power and go out and empower other people that might be going through the same situation or do something else that's good as a result of from what you went through. Regardless of whatever decision you decide to make after that happens, the key is that you decide how you respond
Starting point is 00:59:27 to any situation. So there could be all these things that happen to you, like these external things that you have no control over, but you always have the freedom to choose how you respond to anything, period. Nobody could take that away from you. That's always going to be in your power. And so when you realize that, that's power in itself. And so when you get into those situations, a way to really make that powerful, and you could literally use this with anything in life. I used it inside of a prison cell when I was inside the hole,
Starting point is 01:00:03 which is a prison inside of the prison. And I was inside the hole, which is a prison inside of the prison. And I found out that my sister died from a heroin overdose. And I'm inside a hole, an eight by 10 cell where I could walk three steps one way, three steps the next. That's it. No human interaction, hardly any at all. Didn't have a cellie, just had whenever they came and delivered my trays to the door three times a day. And when I found that out and I'm trapped inside the cell and all this crazy shit's going on in my head, and I'm thinking about all the mean things I ever said and did to my sister and the goodbye I never get to tell her and just literally going crazy.
Starting point is 01:00:35 When the world feels like it's crumbling around you, when it feels like there's no light at the end of the tunnel, this could literally go for anything in life. A lot of times we will ask the wrong question. We'll be like, well, why does this shit always got to happen to me? Or why does this got to be this way or whatever? And that's the wrong questions. And I'm guilty of this. I've done this before. But when that happened with my sister, I asked myself, I said, what can I do in this moment to find happiness and peace? And what that did is it got me to literally focus on what I could do in that moment inside of that 8x10 sale that I wasn't getting out of. No matter how hard I kicked that door, I was not getting that door open. It got me to focus on what I could do in that moment.
Starting point is 01:01:18 And here's the deal. Anytime you ask a question, even if you're asking yourself a question, like if I say, what color are your shoes? You literally just thought about the color of your shoes because you're asking yourself a question, like if I say, what color are your shoes? You literally just thought about the color of your shoes because you're forced to. That's how our brain is wired. If you ask a question, our brain seeks the answer. So the key is in those adverse situations to ask the right questions. For me, I asked, how can I find happiness and peace right now? And that got my brain to seek for how I could find happiness and peace in that situation. And that's power right there, man. You can implement that because
Starting point is 01:01:50 there's going to be times in life, not just in business, but in life in general, where shit's going to be high and you're riding high and then it's going to be low and there's going to be curveballs that could get thrown at you. And if you can learn how to respond in those types of situations, that's where you find the power and that's how you find that meaning in the suffering. Wow. That's awesome, man. I'll tell you, this stuff that you preach, man, it's life-changing. And it's nice to know you've been there and you come back up and you're here and you're doing well. You've got an amazing family. You're always smiling. You're positive.
Starting point is 01:02:26 You're passionate. And I really appreciate you coming on, my friend. Dude, it's been a blast. And I appreciate you having me on. I can't wait to have you on my show as well, dude. Cool, man. Well, hey, where do you live, by the way? I wanted to know what state, what city?
Starting point is 01:02:40 I'm in St. Louis, Missouri. Bunch of nothing going on. That's right. That's cool, man. Well, at least you're summertime. So, well, I appreciate it. And I'm going to say, appreciate the audience listening. You guys have a great day. Hey guys, I really appreciate you tuning into the podcast. I want to let you know that my book is available right now on Amazon. It's called The Home Service Millionaire. That's homeservicemillionaire.com.
Starting point is 01:03:07 Just go to the website. It'll show you exactly where and how to buy the book. I poured two years of knowledge into this book, and I had 12 contributors, everybody from the COO at HomeAdvisor to the CEO of Valpak, and of course, Ara, the CEO of ServiceTitan. It tells you how to have
Starting point is 01:03:25 the right mindset and become a millionaire and think like a millionaire. It goes into exactly how to turn on lead generation. Have those phones ringing off the hook for the customers that you want to be calling where you can make money and get great reviews. It also goes into simple things like how to attract A players. Listen if you want a great apple pie, you need to buy good apples. And you need to know where to buy those apples. And it also talks about simple things like knowing how to keep the score. You should have your financial check every week.
Starting point is 01:03:54 You should know exactly what's coming in and out of your account. You should know when to cut advertising that's not working. And more than anything, you should know how to cut employees that aren't making it for you. Listen, you might have a big heart, but this book is going to show you how to make decisions built on numbers. I hope you pick up the book, and I really appreciate everything. I hope you're having a great day. Tune in next week. Thank you.

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