The Jefferson Fisher Podcast - How to Handle Nervousness Before a Big Conversation

Episode Date: April 8, 2025

Let’s talk about nerves. I say this all the time—it is totally normal to feel nervous before a conversation. In fact, it's a good thing. It means you care. But what you do with that nervousness ca...n completely change how the conversation goes. In this episode, I’m sharing three techniques I use myself and teach often—especially when people ask me how to stay calm, confident, and connected when it matters most. Whether you’ve got a big conversation coming up or just want to communicate with more ease, this one’s for you. This episode is sponsored by Cozy Earth. Upgrade Your Every Day. Get 40% off at cozyearth.com/jefferson or use code JEFFERSON at check out. Order my new book, The Next Conversation, or listen to the full audiobook today. Also, come meet me on my book tour!  Like what you hear? Don’t forget to subscribe and leave a 5-star review! Suggest a topic or ask a question for me to answer on the show!  Want a FREE communication tip each week? Click here to join my newsletter.  Join My School of Communication Watch my podcast on YouTube  Follow me on Instagram  Follow me on TikTok Follow me on LinkedIn Learn more about your ad choices. Visit megaphone.fm/adchoices

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Starting point is 00:00:00 It is normal. In fact, it is natural to be nervous before a conversation. But how do you handle that? What do you do to be less nervous? Or what do you do to make the conversation go more smoothly? Well, I have some ideas and we're going to talk about that. You already know what podcast this is. Welcome to an early morning episode. This is during the book tour. I am doing this early before my kids wake up. So if my face looks like it's still woken up, it is.
Starting point is 00:00:35 Just go to audio only if it's not working for you because I'm trying to wake this thing up. Here's the thing. You listen to this podcast and it means so much to me. And what I have found is that so many people listen, but they do not subscribe or follow the channel or whatever it is, or they don't rate it or review it. That really makes a big impact on me.
Starting point is 00:00:56 And let me tell you why. Because when you subscribe or you follow, it tells that platform, hey, this is good content. People like this. So if you find value in my mission of trying to help people improve their conversation, I'm gonna ask you to please subscribe or follow this. It's not a big commitment, it's not anything.
Starting point is 00:01:16 It is just a click, a touch of the thumb. If you ever wanna unsubscribe later, you can do that. Not a problem. It means so much to me when you rate it or leave a review. It really does. I read them all and it's a part of my daily routine, making sure that I am delivering what you want because I am so passionate about what we're doing. Thank you very much, I appreciate that.
Starting point is 00:01:40 Also, funny little story, I, at one of my book signings, I was standing there signing a book. It was a wonderful, wonderful time with everyone. And somebody asked me, they go, are you wearing Cozy Earth? And I said, yeah, I actually, I actually was. Cozy Earth, as you know, is a sponsor of this podcast. And I wear their stuff all the time because it is so doggone comfortable.
Starting point is 00:02:02 I fly in it, and that's what I was wearing at the time. And people know from listening to my podcast, if you enjoy clothes that are comfortable, go to Cozy Earth, all right? I promise you, you will not be disappointed. Go to CozyEarth.com slash Jefferson. It used to go Jefferson for 40% off. CozyEarth.com slash Jefferson for 40% off.
Starting point is 00:02:23 It made me laugh so much that they, that was the question. She came up to me and whispered, are you wearing Cozy Earth? I was like, yes, I am. They're awesome. I have a membership that I run, an online membership that I started about two months ago, but I haven't been blasting it out and letting people know
Starting point is 00:02:39 because I just want it to grow organically. And it has been so much fun. It's been so much fun. And I had a question in it yesterday. See, I have every month I do two coaching calls and a master class with this group. And if you ever wanna be part of it, you'll find the links there in the show notes
Starting point is 00:02:57 to be part of the membership. And I'd love to have you. Or the newsletter, I give a lot of the tools right to your inbox weekly. You can find all those tools and links down in the show notes. The question in the membership was, how do you handle conversations when you're nervous before them? It's totally part of our fight or flight,
Starting point is 00:03:17 our fight or flight of what do you do when you're nervous? And here's what I want you to remember. This is what I want to go through in today's episode. Tell them. Tell them whatever feeling you're feeling, get it out. So let's break it down into a traditional one, two, three. We like those, I like those. Number one, whatever you are feeling,
Starting point is 00:03:40 whether it's nervousness, whether it is anxiety or frustration, tell them. Listen to me, tell them that. What happens when we try to keep our emotions in, whether it's defensiveness, frustration, anger, resentment, nervousness, when you try to keep all your cards close, you don't wanna show them what they are, what you might have heard the term,
Starting point is 00:04:07 keeping your cards close to the vest or to the chest, it's a term of I'm wanting to hide something and not give them to you. I want you to download this into your brain right now. The more often you keep your cards close and you do not show them, the more frustrated you're going to be and the more contempt you're gonna have for other people
Starting point is 00:04:30 and the more of a victim mindset you're going to have of that they should understand me, they should already know, I shouldn't have to show them my cards. That is a recipe for poor communication. That is a recipe for a poor relationship. Get in the habit of telling people how you're feeling in the moment. When you can say, okay, this is how I'm feeling. Here's this card. Here's this card. Here's this card. The other people,
Starting point is 00:04:55 the person you're talking to, will also naturally say, well, this is what I'm feeling and this is what I'm feeling and this is what I'm feeling. And they start to lay their cards. I'm not saying you this is what I'm feeling. And they start to lay their cards. I'm not saying you need to divulge your secrets, no. I'm not saying you need to just be a complete waterfall of information, no. In fact, if you know that you follow my content, that I suggest don't be a waterfall of information,
Starting point is 00:05:19 you be a well. Something to where of how you're feeling, you share it one at a time, one at at a time So what does that sound like me making sure that I'm sharing my cards? I teach that if you claim it out loud you control it and I say that because it's true We talked about this in the membership and I love talking about it now and I'm gonna have a story for you in a second this is what it sounds like when When you say, I can tell, I can tell. That means when you go into this nervous conversation, I want you to think in your mind, this will be helpful.
Starting point is 00:05:54 Think in your mind right now. Maybe you're walking on a treadmill, you're driving, wherever you are. Think in your mind of a time you've been nervous before a conversation. Heck, I'm guessing maybe, just maybe, you're listening to this because you're feeling nervous about a conversation coming up right now.
Starting point is 00:06:10 And if that's true, this is what I want you to do. As soon as you sit down for this conversation, or maybe it's on a phone call, or maybe it's a text, I prefer it not be, but if it's a phone call or a meeting someone, begin with this phrase. I want you to say, I can tell blank. I can tell I'm feeling blank. That's what it sounds like even more.
Starting point is 00:06:32 I can tell I'm nervous talking about this. I can tell I'm feeling upset. I can tell I'm feeling anxious. I can tell I'm feeling unsteady. I can tell I'm feeling unsteady. I can tell I'm feeling distant. You see how you're saying what you're feeling rather than acting upon what you're feeling. And that gives you the power to control it.
Starting point is 00:06:55 It has two things. One, it gives you the power to control it, meaning you get it out and the other person knows about it. You're showing that card. They're gonna show their card and you feel like you have a little bit more control over the conversation because you said it. You're showing that card. They're going to show their card. And you feel like you have a little bit more control over the conversation because you said it. There's a difference between me saying,
Starting point is 00:07:11 let's say I'm feeling defensive about a situation. And all of a sudden, I just go, that's not true. That's not what I mean. Well, but wait. You think that and I start getting defensive. That's me acting on it. True power says, I can tell I'm getting defensive. As if I'm taking that emotion, that card, and I'm putting it on the table and I'm pointing the person to that that card
Starting point is 00:07:32 on the table and say that right there that's that's what I'm feeling. It's not what I am. I'm not acting out loud. I'm not raising my voice. I'm not drawing out the spikes. I am with emotional intelligence pulling that card out, putting it on the table and saying, that's the card that I have right there. What's your card? And that's what people do. They naturally want to reciprocate that every time. This is what I mean by reciprocate.
Starting point is 00:07:58 Have you ever, for anybody who's a parent, in any situation you've talked with a child, a child comes to you and they're running and they're upset. You can tell they're upset about something. Do you, as a parent, go, what's wrong with you? Stop that, stop that right now. What are you doing? Like, you don't even know the situation yet.
Starting point is 00:08:18 You're just going, what are you doing? Get out of here, go, I don't wanna see this. No, I hope you're not that way. I hope nobody's been with you that way. Most of the time what happens is you lower your guard and you go, what don't wanna see this, no. I hope you're not that way. I hope nobody's been with you that way. Most of the time what happens is you lower your guard and you go, what is it, baby? What, but wait, what is it? What's going on?
Starting point is 00:08:31 What is telling? You upset? Tell me. Like you naturally, all of a sudden, want to regulate your system to match theirs. That's what happens in everyday conversation. When you can tell them the, I can tell them feeling nervous. Does the other person go, good, I hope you are nervous.
Starting point is 00:08:48 Yeah. No, they don't. The natural reaction is, no, it's okay to be nervous. What's going on? What happens? What do you have? It's okay. See, they naturally regulate their system.
Starting point is 00:09:00 They will mirror how you're feeling. There is a attorney that I know, and I know it's not a strategy, but it's brilliant and it works and I've seen it, is he is not an attorney of, he's not very tall, he's a smaller guy, and when he gets in front of people, he gets extremely nervous, yet it makes him incredibly effective in the courtroom.
Starting point is 00:09:25 When he goes in, and you might have, I've seen it where somebody else he's against is big, grandiose, taking up lots of space. He takes up very small space. When he goes up for an opening argument, this is what he says first. He kind of almost shakes in his voice, which of course you know this happens to a lot of people,
Starting point is 00:09:44 is he'll go, hey everybody, I just want to let you know I get very shy and nervous in front of other people, but that's not gonna stop me from representing my client. You hear how everybody in the room starts to root for that guy. Everybody in the room starts to root for that guy. We as humans love to root for the underdog, don't we? When you see somebody performing
Starting point is 00:10:11 and you can tell that they're nervous, everybody in the whole crowd just kind of starts to cheer for this person and root them on. That's what happens in little bitty moments of conversation is we want them to do well. It's okay, get it all out. Let's talk about it. So when you can say,
Starting point is 00:10:27 I can tell I'm feeling nervous about this, nine times out of 10, I'd say even more than that, the other person will regulate their system and you'll have a much smoother conversation. And it's just more open. It's way more open. When you can say, I can tell. I had a very good friend of mine,
Starting point is 00:10:43 one of my closest friends, she had a call with a teacher for her son's school. And she used the exact same technique that I have talked to her about previously of I can tell I'm nervous about this. I can tell I'm nervous about this conversation. I'm an easy about this conversation. And you know what the person on the other line said?
Starting point is 00:11:04 They said, no, it's okay, no problem. Yeah, let's just talk it out, no problem. It's like everybody starts to roll up their sleeve and say, okay, hey, let's just talk about this. And it pulls down their defensive. You see how that's way different than all of a sudden acting on that nervousness? Much more powerful.
Starting point is 00:11:21 Number two that I really wanna leave you with is this idea of when you try to use this phrase right here. When you say, I don't want you to take this the wrong way, but whenever you say that, I don't want you to take this the wrong way, but it is guaranteed they're gonna take it the wrong way. It is guaranteed they're gonna take it the wrong way. It is guaranteed they're gonna take it the wrong way. Hey, I don't want you to take this the wrong way,
Starting point is 00:11:49 but I can promise you they are. I can promise you they are. What I want you to do is flip that to saying, you're probably going to take this the wrong way. And they won't. Here's the magic of that. When you try to come out of the gate with information that you're nervous about
Starting point is 00:12:07 and you're afraid they're gonna react strongly to, there's this feeling that we have to say, hey, I don't want you to be offended by this. I don't want you to take this the wrong way. I don't want you to think I'm being rude, but, use that word, but. But just has a way of deleting everything you said before. Like, I love you, but I can't do this.
Starting point is 00:12:31 Like it just erases everything. Whenever you say, I don't want you to take this the wrong way, but they will take it the wrong way. It's all they're doing is it's telling their system of you should take this the wrong way. But when you tell them this phrase, when you begin the sentence with, you're probably gonna take this the wrong way,
Starting point is 00:12:51 in their mind, they go, no I won't. Like we are so wired in our brain to contradict what you're telling me, I will want to think the opposite. If somebody says this is gonna be a really difficult problem or difficult conversation, we naturally go, no, it's not. I'm gonna make sure you know that it's not. I'm going to want to disprove whatever you say.
Starting point is 00:13:14 We love the contradictory. We love to correct people. We love to prove that they're wrong. We like to show them that it's differently. And whenever you say, you're probably gonna take this the wrong way, they naturally in their head think, no, I'm not gonna take it the wrong way
Starting point is 00:13:29 because I'm gonna prove you wrong that I'm not. I promise you it works because it takes advantage of that natural reaction that we have to wanna correct people and wanna prove them wrong. When somebody says, you can't do that, what's the first thing you think of when somebody says you can't? Oh yes I can. Just wait. Just watch. You will
Starting point is 00:13:50 change your whole life trajectory if somebody says you can't do something just to prove them wrong. Prove to them that you can. And sometimes it's yourself. I did this to prove myself that I can do this. It's funny how defiant we are. And when you can use what we have naturally to your advantage and leverage in the conversation, not in a bad way, but just knowing that's how a, that's how you can better set yourself up. Instead of this, hey, I don't want you to be offended
Starting point is 00:14:21 by this, it's guaranteed they're going to be offended by this, but when you say you to be offended by this. It's guaranteed they're going to be offended by this. But when you say, you're probably gonna take this offensively or I know this is going to offend you, they won't, they won't. They will find another way in their mind of going, no, I'm going to disprove it to you and find that it's not. Cool?
Starting point is 00:14:44 So that's another little technique that I really like. Number three, what I want to have the takeaway for any time you're having conversations where you're nervous about them is because you are not breathing enough. I know I talk about breath and communication because it is part of communication. It is not separate from it.
Starting point is 00:15:02 It is all expression and air that comes out of your lungs and out of your mouth That is part of communication make No doubt about it. It is part of communication Pauses breath it may be the absence of words. It is not the absence of communication You know this when that somebody goes Makes just a big exasperated sigh, what does that cue into you?
Starting point is 00:15:29 Exasperation, frustration. Somebody just lets out a breath, rolls their eyes. That is all part of communication. Whenever you're feeling nervous, that one, it's a good thing. Let me, I wanna make sure I tell you this. Nervousness is a good thing because it means that you care.
Starting point is 00:15:46 It means that you care. Often it's the feeling of, I want to make sure that they still like me. That means you're going to lead that conversation with, I'm nervous about telling you this. I'm afraid that you're not going to like me at the end of this conversation. You see how, I know it's vulnerable,
Starting point is 00:16:03 but it is incredibly powerful because the person even makes sure that they say, no, no, no, no, we can continue to talk this out. When you lower their defenses, they will regulate their system to match your frequency whenever you are forthcoming and honest about it. Using your breath is a way to make sure
Starting point is 00:16:24 that you take those feelings of nervousness and release those into your body and remind yourself I'm saying this kind of stuff because I care, that's why. And even when you lead with that, it is as simple as that. I'm telling you this because I care. I'm telling you this because I wanna have
Starting point is 00:16:43 a good relationship with you. I'm telling you this because I want to have a good relationship with you. I am telling you this because That's the phrase. I'm telling you this because I'm telling you this because I love you. I'm telling you this because I'm a I am your friend I'm telling you this because I care about you You see how that's so much more honest and more putting your cards on the table than this idea of, look, you know I love you,
Starting point is 00:17:12 but, oh, hey, look, I know I think you and I are good, but blah, blah, blah, blah, blah, blah. Build them up in conversation to where they are on level footing to meet you eye to eye. And sometimes that means bringing them down. Nothing wrong with that. So, next time you are in a conversation that you're feeling nervous about,
Starting point is 00:17:34 I want you to understand it is totally natural and normal. All right, number one, you're gonna use the phrase, I can tell, I can tell I'm feeling nervous. That will naturally pull them down. Two, do not use phrases like, you may take this the wrong way, or don't take this the wrong way. I don't mean this is disrespect.
Starting point is 00:17:55 I don't mean this is rude, but all you're doing is just making sure they are. Instead, label it as their own feeling, like their projection. You're probably gonna take this the wrong way, or you probably think I'm being rude. That right there is gonna make sure that they don't. And three, use your breath.
Starting point is 00:18:14 Use your breath and say, I'm telling you this because, I'm telling you this because I care. I'm telling you this because I care about this company. I care about your leadership. I care about this organization. I care about your leadership. I care about this organization I'm your friend I love you. Whatever it is. You're telling them why Is laying that card down on the table and when you do that more often than not
Starting point is 00:18:36 They're going to start laying down theirs and you're gonna have a better conversation Cool. All right Try that and as always you can follow me

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