The Jefferson Fisher Podcast - Mel Robbins: How to Handle Difficult People with the Let Them Theory
Episode Date: March 4, 2025Ever find yourself stuck in your own head, overthinking a conversation, or worrying about how someone will react? This episode is for you. Today I sit down with the legendary Mel Robbins – NYT #1 b...estselling author, speaker, and the force behind The Let Them Theory. She breaks down the power of self-communication, why the way you talk to yourself shapes your confidence, and how to stop wasting energy on things you can’t control. Dive deeper into The Let Them Theory, and buy the book today at https://www.melrobbins.com/letthemtheory This episode is sponsored by Cozy Earth. Upgrade Your Every Day. Get 40% off at cozyearth.com/jefferson or use code JEFFERSON at check out. Relationships come with questions, therapy comes with answers. Find them with my sponsor BetterHelp. Click https://betterhelp.com/jeffersonfisher for a discount on your first month of therapy. Like what you hear? Don’t forget to subscribe and leave a 5-star review! Order my new book, The Next Conversation, today! Suggest a topic or ask a question for me to answer on the show! Want a FREE communication tip each week? Click here to join my newsletter. Join My School of Communication Watch my podcast on YouTube Follow me on Instagram Follow me on TikTok Follow me on LinkedIn Learn more about your ad choices. Visit megaphone.fm/adchoices
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Welcome to the Jefferson Fisher podcast where I'm on a mission to make your next conversation the one that changes everything
If you enjoy learning tools to improve your communication
I'm gonna ask you to follow this podcast and if you would leave a review give it a star like anything helps and it matters
A whole lot to me because I look at it
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It is a book that's going to give you everything you need, the power to change everything in
your life simply by what you say next.
On top of that, if you're looking for ways to further and practice your communication
skills, I'm going to encourage you to join the Jefferson Fisher School of Communication.
It's an online membership and it is popping right now, y'all.
A lot of exciting things going on there, wonderful things and I'm really
excited about it. You can find all the links down there in the show notes and I
hope you enjoy this episode. Have you ever found yourself struggling to let
go? Whether it's what somebody thinks about you how they treat you or what they say to you or maybe it's the choices and actions
in their own life
Well today, I've brought you somebody who needs no introduction
She is a mother of three
amazing humans a wife to a husband Chris Chris, for almost 30 years, and an attorney whose
experience is in criminal defense up in New York City, the one, the only Mel
Robbins. Mel, thank you so much for hopping on today.
Jefferson, has anyone ever told you you're a great communicator as you're
sitting there going, have you ever tried to like, I'm like, oh, this is gonna be good.
I wonder who he's having on this would be great.
Yeah, no, seriously.
I'm eager to listen.
Yeah, me too.
Really excited about it.
Mel, as you know that and we've had the chance to establish a great friendship, which I'm
so grateful for, is that the people that are listening right now
Care very much about how they communicate
And the question I first want to ask you is how important is self
communication now, what does
mel robbins
Say to herself how does mel robbins say to herself?
How does Mel Robbins talk to herself?
That's a fantastic question.
No, I'm serious.
Because how you talk to yourself matters.
And I'm 56 years old right now. And how I spoke to myself, my self-talk,
was very different for the first 52 years of my life
from how it is now.
And I heard somebody, there's an incredible woman
who I'm sure you know, and if as you're listening to us,
you don't recognize this name, that's okay,
I'm gonna tell you what she shared with me.
Her name is Dr. Julie Smith.
And she said, recently to me, she said,
now Mel, I want you to imagine the experience
of what it would be like to be locked in a room
with your childhood bully for a year.
Like how would that feel?
And I was like, awful.
I mean, and if you
just imagine the person that kind of picked on you or that you're kind of afraid of or the kind of
mean person that you avoided in your school, imagine being locked in a room with them for a
year. It would be horrible. And then she said, well great, now imagine what it would be like to be locked in that room instead with your best friend.
And that obviously would be better because you'd have a companion, you'd have somebody
that you could have fun with, you'd have somebody that would cheer you up and make you feel
hopeful even though you're stuck in this room together to play games with, to see the brighter
side of things, to make you laugh.
And I love that visual because that is
your self communication.
The person that you're locked in a room with
is a visual example of how you talk to yourself.
And as I explained that metaphor for you
and as you visualize it for yourself,
just the experience of what it would be like
to be locked in a room with a bully
versus locked in a room with a best friend,
you could viscerally feel what that would be like.
And I think what I didn't realize for a long time
is just how loud and critical
my self-talk and self-communication was.
That I didn't see the things that I did well,
I saw everything I didn't do right.
You know, I could have done a hundred things a day
and I'm sure as you're listening to Jefferson and me
right now, you've done a hundred things already today.
Even if it's only 10 o'clock in the morning.
You've done a hundred things correctly.
You fed the dog, you got out of bed,
you selected a podcast, like so many things are like,
check, check, check, but you don't see any of those. You probably have more of a voice that's a podcast. Like so many things are like check, check, check, but you don't see any of those.
You probably have more of a voice that's a bully.
And that was my voice for 52 years.
I was just laser focused on what I was doing wrong,
the one thing I didn't get to.
I would look in the mirror and pick myself apart.
And I think that there's this mistake in society
that believes that if you are tough
or if you are hard on yourself,
that somehow that is motivating you.
It actually has the opposite effect.
Like somehow a lot of us are very successful in life
or we get through the day despite the fact
that our self-communication
and the way we talk to ourselves
sounds more like a bully than a best friend.
And so a couple years ago, through a combination of just researching a project that I was working
on and getting serious about therapy and working on some things in my marriage and really just
saying I don't understand why I've achieved all this stuff, but I am so burnt out and I feel like I army crawl through the day. And it
was surprising to me. Although looking back, it doesn't seem
surprising when you think about self talk as either being
locked in a room with a bully or locked in a room with a best
friend. It was surprising to me how long I lived with a bully in my head.
And what I will tell you is this,
I am still productive, but I am more motivated,
I am happier, and I am able to see the things
that are going well because I have changed
the way I communicate to myself.
I love that.
Yeah, thank you for taking us on this like 360 journey.
I love Dr. Julie Smith,
whose new book, Open Wind is out and is wonderful.
It was so much of how you put yourself out there.
And you're very open about your anxiety, the self doubt,
so many things that you didn very open about your anxiety the self-doubt so many things
that you didn't learn about yourself until much later in life so what would
you say to the person listening to us right now who if they were in the room
with us would say Mel I'm I'm getting close I feel like I am on the edge right
now I've almost hit my limit I am at a place where I feel lost I am on the edge right now. I've almost hit my limit.
I am at a place where I feel lost.
What would you say to that person who is struggling right now
and where do you draw from to give them the encouragement
that there is more for them ahead?
So there's a number of things I want to say.
First of all, if you can admit to yourself that you've had it, There's more for them ahead. So there's a number of things I want to say.
First of all, if you can admit to yourself
that you've had it and that you're stuck
or that just the way that life is going,
it's just not working anymore.
What I'm gonna tell you,
and this is gonna sound awful, is congratulations,
because that's step one.
Yeah.
Step one of changing your life is having the courage
to admit to yourself that the way that your life
is going right now and the way that it feels for you
no longer works for you.
That's it.
See, I think I misinterpreted what stuckness was
for a long time.
I thought stuck meant I'm still.
No, no, no, no, no, no, no, no.
Still is what happened before. That's when
you were going through autopilot and you're sort of just going through the motions. When you get to
the point where you're like, I've had it, I'm stuck, I'm frustrated, I'm lost, I feel scared
about this. That's good news because it means the energy inside you is starting to rattle around.
You're no longer on autopilot.
You just woke up and went, this doesn't work.
And so I want you to first things first, pat
yourself on the back because you have declared
that the way that life feels isn't how you
want it to feel.
And that's step one.
And you can't change your life without actually doing that first.
So that's why I'm gonna say give yourself credit
for recognizing you deserve more than where you're at.
Number two, I have found that in moments like that,
that the most important thing that I can do next,
once I say the way that my life feels
no longer works for me, I need to do something.
I deserve to feel happier, I deserve to feel better,
I deserve to look at the next chapter of my life
and build something that makes me feel a little bit better
and a little bit prouder of myself.
So once you do that, here's what I want you to do.
I want you to use a tool that I've used
over and over and over again to help me in these moments
because it is daunting when you go,
okay, I know I don't want my life to feel like this,
but I don't know what the heck I want.
No problem, no problem.
You don't have to know exactly what you want in your life in order to change
it for the better.
Because if you don't know what specific career move you want to make or relationship move
you want to make or what project you want to take on or whether or not you want to move
somewhere or what, no problem.
Because the single best project to take on when you don't know what to do to change your life
is take on improving yourself.
So make it a project to either improve your health
or make it a project to improve your mental health
or make it a project to learn a new skill.
And the fact that you have chosen to find time
to hit play on this episode and invest
in listening to something that could teach you how to be a better communicator, that's an example
of what I'm talking about. Because if you make yourself and your own improvement just the project
you're going to focus on, that I've just spent the last 50 years taking care of everybody else for
this next chapter of my life, for the next three months, the next year, whatever you want,
I'm just gonna make my health a priority.
You do that and you will start to feel different,
you will start to feel better,
you will start to have something to focus on
other than the aspects of your life
that are dragging you down,
and simply creating that as a project
actually will help you build some forward momentum.
And once you start to build forward momentum,
now you're gonna start to feel more energized and excited
to maybe attack your career or attack the relationship
that's not working or attack some bigger problems.
But if you don't know what you want out in the future,
you deserve to just make yourself healthier.
Because if you can do that,
you're gonna feel better in a week or a month,
and then that's gonna give you new insight
into what you actually might wanna take on.
So that's step number two,
because a lot of times when people say I wanna change
and then I don't know what I want,
that not knowing is what continues
to keep you feeling stagnant.
Now, third thing I want you to do,
because I have come to believe Jefferson,
after 56 years of my own challenges and successes and struggles and things that I've changed myself
and also doing the kind of work that I do, I have come to believe that the single biggest thing
I have come to believe that the single biggest thing that stands in someone's way
and stops them from changing their life
or changing their job or becoming financially secure
or whatever it may be, the single biggest thing,
it's not your ability, it's not your skill level.
The single biggest thing that stands in people's way
is discouragement.
This sense that as I sit here in this moment
and I'm however old that I am,
and I'm telling myself this self-talk,
that I am stuck,
and that no matter what I do, it's not gonna work,
and things may work out for Mel
or they may work out for Jefferson,
but they don't work out for a person like me.
Like if you have a sense of discouragement
and the self-talk keeps you feeling discouraged,
no advice, no plan, no nothing is gonna help
because the discouragement convinces you
not to do anything.
And so I have this exercise that I've done in my own life
over and over and over again
that helps me shake that discouragement, and it's this.
If you're in a moment in your life
where you're feeling very stuck,
you can grasp, okay, I got it, Mel,
I'm gonna work on myself,
or I'm gonna get a new job, whatever,
but I just have this sense that it's not gonna work.
Here's what I want you to do.
I want you to look backward and look all the way back
through your life, because when you look backwards
through your life, what you're gonna notice
is that your life is this meandering path of things
that have happened good and bad to you
that have all led you to this point.
And even your lowest, scariest, saddest,
most heartbreaking moments were still part of the fabric
of experiences that led you to this moment.
All of which gave you skills, it gave you wisdom,
it brought you to where you are now.
And so I think it's very easy to sit in this moment
and see how even the lowest moments of your life
actually led you somewhere better in the future.
You can do the same thing forward to the future.
So if you can look backwards
and see all the evidence of your life
pointing you to a place where you are now,
even if where you are now is stuck,
you're still better in many ways
than where you were way back when.
You can also stand in this moment
where you feel stuck and a little lost
and a little discouraged,
and you can remind yourself that this moment too
is but a brick on the path that is my life.
And I choose to believe that there is a lesson
in this moment that is meant for me.
And I may not understand why I need to be stuck right now,
but I choose to believe that 10 years from now,
I'm gonna look back on this moment here
and I'm gonna understand exactly why this was part
of a better future that I can't see right now.
And that's how I've been able to leverage hope
and leverage optimism when I can't quite trust
in what's gonna happen,
because I either don't know what's gonna happen
or I don't have a clear vision about what I want,
but I can trust in my own life experience
that I can figure it out and somehow it's gonna make sense.
And that has always just helped lift that fog
and that heaviness that despair can cast on you
in those moments.
Wow, I mean, there's just so much in there.
I feel like that could have been an entire episode,
just those three points right there.
I mean, that is such good, wonderful, applicable advice
that anybody can use right away in the way they see things.
In my world, what I like to teach is that it's conflict
is your catalyst for positive change.
Everywhere you've been in life,
you've lost that relationship because of a conflict
that has led you to a new one.
You've had a conflict that has caused you to leave
that job to create a new one.
That the civil rights movement is from conflict
that has happened where somebody says,
I mean, our whole career as attorneys,
somebody says, you know what, hey, I don't like that.
That's not right.
And it's through that change
that we have those positive outcomes.
I've also heard it where it's rejection is misdirection
or redirection, I think is the right term for it.
Can I say something?
Please. Here's the thing,
cause it builds on what you're talking about with conflict.
Yeah.
The mistake that we make is we think
that the organizing conflict is what's happening out there.
I don't think that's necessarily true.
And if you're stuck or struggling right now,
or you're in the middle of a big reinvention
or a change that you want to make,
I want you to own the fact that the actual conflict
that is powerful is the internal conflict
that you're feeling.
Because you know, you're not in the right job.
You know, you're not in the right relationship.
You know that you're not taking good care of yourself.
You know that something is off.
And so that internal conflict is hardwired into that GPS system in your body
that is trying to keep you aligned and on a path
that is aligned with your values
and what you deserve in life.
And so I love that you're starting
with this idea of conflict because, you know,
people get stuck and frustrated and lost
and then they get scared because that feels very agitating
and disorienting.
That's a really good conflict because it means that internally,
your body is trying to wake you up
and have you go ding, ding, ding, ding, ding.
This job doesn't work for me.
I shouldn't be treated like this.
I'm no longer happy in this relationship.
I need to do something about it.
Yes, it is that.
Whenever you have that internal struggle,
instead of seeing it as, oh, I just, this is the worst thing.
I can't believe this.
My life is in shambles.
Flip that mindset to say, my body is at work.
I am going through growing pains.
This is, I am coming out on the other side of it.
My body is preparing me to be a different person.
It is the metamorphosis of how you're going to be a growing. I mean,
you are in your cocoon at that moment. I mean, so I love that concept.
This podcast is sponsored by Cozy Earth. Now, the whole reason I haven't found out about Cozy Earth
is because I already use their products. Their bed sheets are on my bed right now. And let me tell
you, they're the most comfortable thing I've ever slept on. I wear their hoodies,
their sweatpants. My wife loves their pajamas. So if you're like me and when
you get home, you just want to chill and be cozy, look no further than Cozy Earth.
You can go to CozyEarth.com slash Jefferson and you can use the code
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Jefferson and use the code Jefferson for 40% off. I
want to make sure
that we go into some things that I
Know without a doubt are gonna help
Every listener here. There is something that is right now a phenomenon in the world
And if you don't know about it, I'm going to tell you, you've
been living under a rock.
It is Mel Robbins book, the let them theory.
I have my copy right here.
Number one, New York times, best seller.
Number one on audible, number one on Amazon number number one Sunday Times this is the year of Mel and I
Already have my ticket. So if you're not on it jump on board because it's going places. I
Love it now. I love what you're doing and what you're putting out to the world
And I think that it's just it's come to a place where it's almost as a life of its own
I mean, it's just an absolute movement.
What I want to ask for those that are listening,
again, we focus on the communication aspect
is at a very root level,
would you explain to the listener right now,
how does the let them theory improve
their difficult conversations?
Well, all I'm gonna say is that Jefferson has the single best advice on the
planet when it comes to the things to say in response to difficult people and
how to have difficult conversations. And so here's the thing though,
is that if in a moment,
when you're dealing with somebody who is gaslighting you
or belittling you,
or they're getting very argumentative,
if you allow your fear of that person
or your fear of conflict
or your desire to that person, or your fear of conflict,
or your desire to be liked, to rise up,
all of those emotions and feelings will prevent you
from using the tools that Jefferson is teaching you.
Because you can know what to say in a moment,
but if you're suddenly afraid of somebody else's reaction,
if you say, I feel how I feel, we see things differently. If you're afraid of that and for
30 years of your life, you have just gone silent when you're nervous that somebody's going to be
mad at you or you're nervous somebody's going to be disappointed or you're nervous that somebody's gonna be mad at you or you're nervous somebody's gonna be disappointed or you're nervous that somebody's gonna try to guilt you.
The let them theory is going to give you power
and it is also going to teach you how to not allow
those very normal fears to stop you from using the tools
that Jefferson is teaching you.
So let's just take an example of, like we'll go light to heavy. So let's just take an example of,
like we'll go light to heavy.
So let's just take the example of guilt.
Let's say that you have a friend
and your friend is having a 38th birthday party
and they've invited 12 people.
And so you're all gonna go to a restaurant
and it's gonna be, you know, we all have been there.
There's 12 people, it's a loud restaurant.
You can't talk to anybody.
Then we're gonna split the check,
it's a Thursday night, you have no interest in going.
And the only reason why you are feeling like you should go
is because you think your friend
is going to be passive aggressive,
you think your friend is gonna be disappointed.
This is where the let them theory comes in.
In order to make the decision that you wanna make, which is I'm not going, in order
to have the difficult conversation, which for many of us is simply picking up the phone
and saying, hey, Jefferson, I just love you.
I really want to celebrate for you for your birthday.
I don't have it in me to be at a big party this week, but I would love to take you out
on Sunday and just the two of us go for a hike
and we get to spend some alone time together.
That'd be incredible.
That conversation for a lot of people is terrifying
because I don't want to have to deal with your emotions.
But if you start to use the let them theory,
which is let them be disappointed,
let them try to guilt you,
let them even be a little passive aggressive with you. Oh, you can't,
are you sure? You know, I really wanted you there. It's such a bummer. Oh, really? Let them. Let them
feel what they feel. Let them express what they express. And what happens then, when you let other people
be who they are and be who they're not,
and you understand that you can never control
what somebody else says, you can't control their emotions,
you can't control immature behavior.
So let them act how they're gonna act.
But don't ever let your fear of what they're gonna do
stop you from having the courage
of making decisions that work for you. And so the theory is two parts. The first part is
anytime you get nervous around somebody else or you're annoyed or you're afraid or you start
people pleasing or you're about to use the tools for Jefferson and then you go to freeze, just say,
let them, let them be disappointed. They're allowed to be disappointed. Let them be upset.
They're allowed to be upset. Let them like misunderstand, like my intention here. Let them be disappointed. They're allowed to be disappointed. Let them be upset. They're allowed to be upset. Let them like misunderstand like my intention here.
Let them, let them, let them.
Then let me remind myself that I get to choose
what I do with my time and energy.
I get to choose what I think about this
and I get to choose what I do with my emotions.
Let me tell this person the truth
and then let them have their reaction.
And so it creates this boundary
between you and everybody else
that allows you to understand
what's your responsibility to manage and what's not.
And what's always your responsibility to manage
is your health, your time, your energy and your truth.
What's not your responsibility to manage
is another adult's emotional reaction
or another adult's communication style.
That's theirs.
So let them do what they're gonna do.
Let them say what they're gonna say.
Let them be who they're gonna be.
And let me show up in a way that's aligned with my values
and communicate as clearly as I can,
apologize for what I need to apologize for,
and then move on like a mature adult.
It's so simple and it is yet incredibly powerful.
Now I have some of my own personal stories
I'm gonna share with you of how immediately
the let them theory just
kind of came to light in my own life and my own stories and experience. What I
want to ask real quick is a question that maybe a listener has right now and
that is where is the balance between applying let them theory and also
making sure where you can hold somebody
Accountable like you don't want is there a way to use let them theory too much to where you're going too far with it
Have you ever seen somebody maybe apply it too far to where they're almost being too passive
You know, it's a great question because I don't think you can hold other people accountable. Mm-hmm. I
Think we have to start holding ourselves accountable for telling the truth, for living
according our values, for apologizing when our choices and decisions have unintended
impact on other people.
I feel like instead of trying to hold everybody else accountable, really stop giving your power to other people
and focus on the second part of the theory,
which is the let me part.
Let me hold myself accountable to my own standards
and operating with a level of compassion and character
that makes me proud of myself.
Because when you understand your intentions
and when your actions are aligned
with what you know to be true and with your best efforts
to be a good person and to be compassionate
and to make decisions that certainly
are the best decisions for you
given everything that you know or are dealing with,
but also that takes into consideration other people,
there are gonna be plenty of times
where I choose to go to the birthday party because
even though I don't really want to go, it just feels like the right thing to do based
on my values.
And so I feel like there's too much focus on trying to hold other people accountable
and that if you're feeling that the let them theory and saying let them has made you passive or withdraw, then you're making a major mistake because you're not doing the second part.
The second part is let me.
The second part is where the power is.
Everybody loves saying let them because there's a bit of superiority that you feel when you're
like, let them, let them be disappointed, let them be, let them do this, let them do
that. But the let me part is let them, let them be disappointed, let them be, let them do this, let them do that.
And, but the let me part is, well, hold on a second.
What does it mean to me to be a good friend?
What does it mean to me to be a good family member?
You know, what does it look like
if I take full accountability and I hold myself accountable
for the kind of relationship that I want with my family
or my partner or my colleagues, then how do
I need to show up?
Not as a I do this, you do that, or it's transactional, but rather if I want a great social life,
isn't it my responsibility to create that?
If I want a wonderful relationship with my sister, isn't that my responsibility to create?
And look, there's a lot of people that write in and say,
I'm using this and I'm realizing I'm the only person
in my family that ever reaches out.
And that happens.
And what you then have to do is you've gotta go let them.
My siblings are who they are, they have the amount
of stuff on their plate that they have,
they have the personalities and the stories that they have,
they are who they are.
I need to learn to let them be who they are and learn how and what kind of relationship
I want to create with them as they are.
Then you pull the power back to yourself.
Let me ask myself, is family a core value of mine?
And if it is, why do I care who's making the effort?
Maybe my job in this family
is to be the one that plans things.
Maybe I'm the social one.
Maybe my sister has things going on
that she's not even telling me about.
And the fact that I keep reaching out
because I can and I want to is a lifeline
that she's not great at kind of making me feel good about it,
but I'm not doing it for her.
I'm actually reaching out for me. Yeah. And I think that's a good about it, but I'm not doing it for her. I'm actually reaching out for me.
Yeah.
And I think that's a lot of it, that we reach out.
Like how many times you text somebody
and you actually expect them that they should text back,
that there is this expectation on other people.
Is it common courtesy?
Of course.
So true.
But I wish we could give each other more grace
because everybody has a lot going on right now.
Yeah. Yeah.
When we text somebody,
I wish we would just normalize the thinking about you,
hope you're doing, hope you have a good day.
Just something as simple as that.
When we often text
somebody with the expectation of getting that gratification back on us that I am such a good
friend, I am such a good person, I am such a caring relative. When we really did it, we really
texted them so that we were a little lonely. And we needed somebody to say you're such a good person
rather than just giving it. Yeah, that's okay. Yeah, that's okay. But what you can do to say, you're such a good person, rather than just giving it. Yeah, and that's okay.
Yeah.
Yeah, that's okay.
But what you can do is say,
hey, I'm reaching out because I'm a little lonely.
If you got three minutes, give me a call.
Instead of the hinting or the other thing,
the other thing that I think
is a really important application of this is,
when people refer to the silent treatment,
I think we think a lot about somebody just icing you out.
We've all had that experience of high school,
suddenly a friend's not talking to you,
you have no idea what you did wrong.
But I think there's an even more subtle
silent treatment that happens,
which is that you know that you need something
or want something
and you don't actually communicate it.
So I'll give you an example.
Let's say all you wanna do this Sunday
is sit on the couch with your like special person
and you, your kids, your partner, whomever,
and just watch a big old movie marathon, right?
And then Sunday morning rolls around,
your partner wakes up and is like,
hey, you know, so-and-so called and invited me
to go play a round of golf.
Is that okay?
You know, can I go?
And you're like, sure.
And then what do you do?
You sit at home and seethe.
And then they come home.
And then you're like doing dishes in an angry way
because they should have known somehow
that this was the plan and not to even ask
and they should have gone for nine holes, not 18,
but you didn't communicate.
And now you're punishing somebody because of your inability
to communicate what you actually need.
And there's a lot of reasons why, and this is your area of expertise, for why people
have trouble asking for what they need.
But the bottom line is, is that it is so disrespectful to punish other people because of your silence
and inability to communicate.
And so another way that the let them theory works there
is let them know.
Let them know what you mean.
That's it.
And then let me be a mature adult if they say,
well, actually, I'd really love to go play golf.
Let them do what they're going to do.
Because people's behavior reveals where you stand in their life and what they're gonna do. Like, so, cause people's behavior reveals
where you stand in their life and what's important to them.
But you're never gonna be important to them
if you're not actually able to communicate what you need
or the small changes that people wanna make.
Like I was talking to one of my daughters the other day
and I'm like, you know, learning how to be like,
pick up after yourself around the house, that's a skill.
Learning how to cook a good dinner, that's a skill, dude.
So if you are dating somebody
that doesn't know how to do that,
don't silently sit there and judge.
Communicate that this is something
that you would love to have the two of you get better at.
And so I feel like a lot of your work
can really help people also understand.
It's not just the difficult conversations
that happen with people with big personalities
or when there's conflict.
It's that quiet internal conflict
that you feel about actually just saying what's so
or asking for what you need
or being honest about how you feel.
That these are the opportunities,
using all the things that you teach us, Jefferson,
to truly understand that if you can stop being silent
and learn how to communicate when it's difficult for you
to say, hey, family, I'm drowning over here.
I need help.
I need you guys to do the laundry.
I need help with the laundry.
I'm tired of being a bitch every night
because I'm so angry that I'm cooking dinner
and I'm working full time and I'm doing the laundry
and nobody's helping me out.
Like you're allowed to ask, but we don't
because of that conflict you've been talking about.
That, I think, is, I think sometimes those
are the most difficult conversations.
The simple requests that we need to make
when we're not fried and emotional and pissed off
with the people that we love the most.
Absolutely.
And miscommunication happens in 100 conversations
that never happened.
Like that's, it is this, that's the key element
of what I'm hearing is most often it's
the little bitty things.
It's not the big, huge conversations.
It's the very small, little bitty conversations that are
going to carry the day. I love that Mel. The let them theory, the just phenomenon of a book, if you
have not bought it, I am recommending right now you, while you're listening to this episode, go
click the buy and deliver it to your door. It's worth it and it applies to everything some things that I wanted to share Mel of
There are some people that think that the lethem theory has to apply to these big big moments in their life
Just like we were talking about and what I felt and I know what you have said and I've just been
Glued to your work is that it really does apply in every little scenario
and what it thought of in my mind,
and I just had such a wonderful role model
in my life of my parents.
So my dad would use this theory and not even,
it wasn't even the let them theory.
So I would bring something up to him and I'd be like,
well, they're gonna be mad if we do that.
And he'd say, yeah, they're gonna be mad. I'd say, like, well, they're gonna be mad if we do that. And he'd say, yeah, they're gonna be mad.
I'd say, well, no, they're gonna be angry.
He goes, yeah, I guess he'll be mad about it.
Like it was just that, well, I guess he'll be mad.
Yeah.
Or this is one that would always get me.
We'd be driving down the two lane highway
and somebody, he's driving, I'm in the passenger seat
and somebody right on his bumper.
And I feel anxiety while I'm looking in the side mirror.
I'm like, okay, dad, you gotta speed up.
And I mean, without missing a beat,
he would just kind of pull over onto the shoulder
and he would say out loud, go on with your bad self.
That's what he'd say every time, go on with your bad self.
And so it's like that now.
Everybody who's listening, if you're a driver,
you know what it's like that you have somebody
that either wants to pass you, you want to pass them,
and you're very vocal even when you drive.
Everybody out there, they're either going too slow,
you need to go faster, somebody's right behind you,
and you're gonna take that as some kind of challenge.
Let them theory applies, especially in these micro moments
that really have nothing even to do
with one-on-one communication with another person.
It's that self communication
that we talked about at the beginning,
that it's often just letting them go
and you're gonna let me take the next step.
Do I have that right, Mel?
You not only have that right,
but I wanna unpack two really important things there.
So the first thing I wanna unpack is the reason why
the let them theory is such a phenomenon
is that it does not exist in a vacuum.
I am reminding you of what you know to be true. I am not like, I am not the first
person. In fact, ever since we announced this book, people have come out of the woodworks be like,
oh my gosh, oh my gosh, TD Jakes did a sermon 20 years ago, let them go. Like there's, there's
Like there's, there's the serenity prayer is the let them theory, Buddhism, radical acceptance,
stoicism, the peaceful like protest. This is all
about controlling your response. If you've read
Man's Search for Meaning, Victor Frankel, the
entire book is about the power of attitude and how
the things out there you can't control, but
they don't have to impact what you're thinking about in here.
These are powerful concepts that have been woven through spiritual teachings, philosophy,
therapeutic modalities since the beginning of time. I have just taken all of that and turned it into
a simple tool that you activate with two words,
let them and let me.
And for me in my family, my mom is literally like,
I've lived like this my entire life.
In fact, she had a pillow that said,
pull up your big girl panties and deal with it.
That's let me, that's let me and my mother say.
And so the reason why I also believe
that this has exploded is because you are being reminded
of what you already know to be true.
You are also being handed a tool
and this is happening at a moment in history
that feels at unprecedented levels
like everything is out of control.
And the headlines are overwhelming,
people's stress levels are overwhelming,
everybody has somebody in their family
who is profoundly struggling,
people are worried about the economy,
they're worried about their kids,
they're worried about the future,
and it doesn't matter where you live or who you are. People are worried about the economy, they're worried about their kids, they're worried about the future, and it doesn't matter where you live or who you are.
People are worried about AI.
All of this feels like it is out of control,
and this is ultimately a book about control,
and how when you try to control things
that you can't control, like other people's opinions
or their moods or their attitudes
or how fast they drive or slow they drive
or whether or not they ride the bumper, it just creates
stress for you. As somebody who gives advice on a lot of different formats on
how to connect with people and how to handle conflict, often some of the most
important conversations are self communication. What you say to yourself.
That's why therapy is something that you need to be doing. I go to
therapy, there's nothing wrong with it. It's getting conversations out of your head and just
talking about it. It's more helpful than you think. A sponsor of this podcast, BetterHelp,
is an online platform that helps connect you to a licensed therapist just for that purpose.
And it's real easy. All you do is just fill out a survey and they connect you with a therapist that's right for you. And if
it's not a good match, no problem though. At no cost, fix you up with another one.
And it's very important to get these conversations out of your head.
Relationships come with questions. Therapy comes with answers. You can go to
betterhelp.com slash Jefferson Fisher for a discount on your first month of
therapy. I highly recommend it. And the real power in life, whether you're learning through it through stoicism or you're learning about it through Victor Frankl's work or you're learning about it through radical acceptance, is in focusing on what you can control, which is your response, your attitude,
what you choose to do or don't do
in response to the things around you.
And the second thing I wanted to say about that story
because I absolutely love it.
And we can all relate to that, just pull over
and just, you know, how did your dad say it?
Let your bad self by or what?
He'd say, go on with your bad self. Go on with your bad self. Yeah, what? He'd say, go on with your bad self.
Go on with your bad self.
Yeah, you're just still like, go on with your bad self.
You're acknowledging the negative energy.
You're allowing it, right?
So now you're in control.
It's not like he's run you off the road.
You're like, all right, go on with your bad self.
I'm in control here because I'm choosing to pull over.
And I'm choosing to recognize your energy
is not affecting me.
And this is the second thing
that's actually really, really important.
So you talked about being in the passenger seat
and feeling that volcano of stressful energy
rise up in your body.
And the reason why it's important to use
the let them theory in the micro moments,
standing in line, and it's taken too long,
dealing with a frustrating customer service issue,
having somebody be rude to you,
like all these little things,
people like stopping in front of you and then that,
like whatever rude behavior, let them, let them, let them.
Because every time you say let them,
just like with your go on with your bad self,
just like when you do that,
what you're doing is you're not allowing dumb things
on the outside to actually steal your life force.
And what I realized, Jefferson,
is that I had no idea how, even just two years ago,
the age of 54, I would come barreling in to my home at the end of the day,
completely stressed out from work and emails and Zoom calls
and the long lines and the traffic coming at home.
And I throw my bag down and yeah,
I'm all razzled and stressed out from all these micro moments
where I'm letting the stress rise up.
And then what do I do? I snap at my kids.
And you taught me something.
You taught me a saying that I said, that I taught to my family to say to me, which
is, you know, I'm really sorry for what your work stress did to you, but you're
going to have to apologize for what your work stress is doing to me.
And it wasn't until I learned to say let them,
and I started protecting myself
from the unnecessary stress and frustration
of all the things that happened in modern life,
that I actually got on the other side of this problem.
And I can now walk in to my house at the end of the day
and not vomit all of that frustration and stress
on my kids and my husband.
And the reason why this matters
is because I think it's very hard,
or at least it's very hard for me,
to communicate effectively or to communicate
like a mature adult or with kindness
when I am stressed out or I am frustrated or I am tired.
And it has been a life-changing experience in terms of the level of peace in our household
and the amount of safety that I think my family feels around me like, oh, what kind of we all
have that person or family, what kind of mood are they going to be when they come home?
Well, that was me because I was constantly allowing everything to get to me.
And then I would get home and I'm like a raw wire.
And then that's when you use that tone or that's when you say something you regret
or you send that snarky email and saying, let them, let them, let them.
And protecting my peace has made me
a better communicator overall,
because I'm actually calm and centered
when I'm opening my mouth at the end of the day.
So good, so good.
I love these moments of you turning
what would be an exasperated sigh, the ugh,
into let them and let me take an intentional breath.
You know, let me turn that into something
that is really gonna serve me in my purpose
of where I wanna go rather than I have no control.
Let me just let out a sigh that is letting everybody know
how aggravated and annoyed I am
and how much of an inconvenience they are.
I think that is incredibly powerful.
I wanna make sure that before we go,
again, we're talking about the Lethen Theory,
amazing book written by Mel and also your daughter.
I don't wanna forget that.
It was a critical integral part of the book.
She's actually gonna be on the cover.
We're in all the new books. Yeah, we're putting her on the cover. She's actually gonna be on the cover. We're in all the new books.
Yeah, we're putting her on the cover.
That's wonderful.
That's got to be so special.
It was really cool because, you know,
what was very cool about it is it happened organically
and I'll spare you the story,
but we're very different people.
And my brain is sort of like,
imagine you've got a cardboard box full of mice and you dump
it out in a kitchen.
Like that's the way my brain works.
And my daughter literally were like, she thinks like an Excel spreadsheet.
She's a walking computer.
And so the two of us working together was like, I mean, oil and water. I drove her crazy and all day long,
we would have to say, let her, let her, let her, let her.
I'd be like, you're so intense, this is a creative project,
you gotta loosen up and then she'd be like,
you're a nightmare and we'd be like, let them, let them.
And so the experience was super emotional and frustrating.
We argued over every word, which is why the book is actually so good,
because I would come to the table with a story,
you know, from my life about a particular way
to use Leth and theory, and she's like,
nobody my age gives a shit about that.
We're not gonna put that in that book.
And I'd be like, whoa, okay, well, you know,
and then she'd tell a story.
And so it became a universal book
because we were arguing from both of our experiences
to make sure that absolutely everybody
could see themselves in every story,
either you're the villain, which I normally am,
because I'm the one that was emotionally immature
and controlling, or you're the person
who's having to deal with somebody who's controlling
and emotionally immature.
But what really happened,
and this is the beauty of the theory,
and this is the beauty also of learning
how to speak and communicate clearly,
learning how to be more compassionate,
learning how to listen,
learning how to create space for two things
can be true at the same time, and
people can come from, come at the same thing from very, very different perspectives and
still weirdly kind of want the same thing but not see it the same way.
And so learning to say, let her, let her, let her, let her. It created this space between us
that allowed us to actually see each other
without changing each other or resenting each other
for who we are for probably the first time in our lives.
And inside that space of me being able to not judge
or be pissed off at how rigid and
organized and like hard-driving she is and for her not to be just wanting to
just throttle me for being all over the place and hard to nail down and
disorganized. You create this space for people to be who they are and you also
create this skill of learning how to love to be who they are, and you also create this skill
of learning how to love somebody
for who they are and who they aren't,
and not have the things that you're trying to change
or you've always wanted to change
actually create frustration.
You just replace it with acceptance.
And it healed our relationship.
And so this is really, for me, a theory that when you let other people be who they are,
your relationships get better.
Like part of the reason why we have so much miscommunication
is because we're trying to change everybody.
It's because we're frustrated with who people are
instead of learning how to have more compassion
and accept where people are at, and accept that people are doing of learning how to have more compassion and accept
where people are at and accept that people are doing the best that they can and accept
that people want to thrive.
And if they're not thriving, there's probably a skill or they're feeling a little discouraged,
which is why they're not doing it.
And so, you know, for me, not only managing my stress and having more peace has certainly impacted how I communicate,
but learning how to operate with a lot more compassion
and grace and acceptance has definitely
changed how I communicate, because you'll notice
when you're not trying to change people,
and when you're no longer afraid of people's reactions, you actually create the space for open
communication because there's nothing to manage.
I love it.
And this goes perfectly into how we try here in the,
my podcast, I always try to give a very practical tidbit
of advice that they can use in their next conversation.
And after I read the Lethem Theory,
a phrase that came to mind for me over and over again
is the phrase, I don't need to change your mind.
So when you're in conversation with someone
and there is that time where they kind of disagree
and you're having that hard friction,
if you can just say, I don't need to change your mind.
Like that to me is one way, one of many ways
to express that let them.
Because what you just said was so key
to anybody who's listening,
what Mel says is the absolute truth.
The more you let people be who they are,
the more you can appreciate them,
the more you can love them,
and the more room you make for more positive in your life.
So a phrase like, I don't need to change your mind.
I don't need to change your mind.
It is a way of allowing them
the freedom saying let them before like you said Mel the next step which is
just as critical is to let me and that's where you have the accountability side
of it. Mel what are your thoughts on that? I think you're a genius and no I
mean it because I was sitting here marinating on, I don't need to change your mind.
And the interesting thing I think that also happens
psychologically when you say, I don't need to change your mind
is that if somebody says that to me,
there's almost this part of me, it's like, well, wait a minute.
I didn't say, you know what I'm saying?
Like you just opened the, right?
Because now you have given me autonomy and agency and respect
to have my own opinion.
So now I'm actually open to changing it. Now you have given me autonomy and agency and respect to have my own opinion.
So now I'm actually open to changing it.
Right, because originally they might be thinking like,
oh, well, I kind of wanted you to,
like I wanted that fight.
I wanted you to, I don't need to change your mind.
I don't need to change your mind.
Yeah. That's amazing.
One of the many ways they use the let them theory
in real application.
Another thing that if people are wondering,
how do you use this let them, the way I see it,
people who want up you, let them want up you.
If they're on a stonewall, you let them want up you.
And people who refuse to apologize.
The people that, they could apologize, it'd be so easy,
but they're just not.
It's one of those that you just let them.
So what is, Mel, what would be the one thing
that you would want to share with the listeners here
when it comes to communication
and people that are saying difficult things?
How do you love the difficult people?
I know that's one of my favorite chapters in the book
is how do you love difficult people?
Well, I think that the first step is
you get to choose whether or not you want to.
Yeah.
And so, I think a lot of conflict
that I've felt personally in my life with people that
have challenging personalities or past histories is the obligation that I'm supposed to.
It's very, it's a very big change when you recognize you actually have a choice.
And when you have somebody in your life,
especially if it's a family member,
that is a very challenging personality,
there is this sense that you have an obligation
to love them no matter what.
That's not true.
You get to choose who and how you love.
And when you take on, again, the let me part,
let them be who they are.
If they have a narcissistic personality style,
that's who they are.
And the expectation that they're going to change
and the hope that they will is what keeps you
in conflict with this person
because you're expecting them to change,
you want them to change,
you're hoping they're gonna change,
and so you bring in all that energy to the dynamic.
When you just go let them, let them reveal who they are.
This person has been who they've been for their entire life.
I know what every interaction is going to be like with this person because they're always
the same.
If you watch people's behavior, it's the clearest form of communication that there is.
And when you let people be who they are and who they're not, and you have zero resistance
to it, you now take all the power back and you say, I'm not letting them be disrespectful.
I'm not letting them walk all over me.
I'm for the first time letting them reveal the truth of who they are.
And that allows me to walk in with eyes wide open
and live in the reality of who I'm dealing with
instead of gaslighting myself being in the fantasy
of who I wish this person would be.
And so when you just let people reveal who they are,
you're not gonna brace
because you know that this person sucks all the wind
out of every conversation
or has to turn everything political
or makes it all about them or everything's true.
You know this going in.
You're not gonna waste any energy
wishing it was gonna be different,
because you know, and you're gonna let them.
And then you're gonna say, let me remind myself,
my time and energy, I got to protect it.
I can leave any conversation, any text chain, any table, any family gathering, anytime I choose, I don't have to, I don't have to like play into this because I
recognize what it is.
Now here's where the loving, difficult people come in.
You can still choose to love somebody who's difficult.
There are a lot of us that have people in our families
or in our lives that have somebody
that either has a lot of trauma in their background
and they act out in a lot of ways that are very challenging
or they have a narcissistic or borderline personality style,
and it's very, very challenging and confusing,
but because of your values,
you choose to have this person in your life. And when you say to yourself, I'm going to choose
to love somebody who is difficult, that means you now recognize something very important.
Your relationship is controlled by you.
If you want it to change,
it all comes from the change in your energy and your time
and your boundaries with this person,
because you can't change the other person.
And so, you know, really, number one, ask yourself,
do I just feel obligated to love this difficult person
or do I actually wanna choose to figure out how to do this?
And number two, if I were to just let them be who they are
and give up any hope that they're ever changing,
do I still choose loving this person?
And what does that mean?
And number three, let me remind myself
I'm actually the one in control here.
My relationship with this person I'm choosing to love
is my responsibility.
I get to choose how much time and energy I put into it.
And I also get to choose to force myself
to live into the reality that this is who this person is.
And therefore I will act accordingly.
So many incredible nuggets and wisdom
on our time here today.
And Mel, as somebody who appreciates communication,
I have to tell you, very grateful for what you communicate
out into the world and how you do it.
And that's why millions of people listen to you
every single day.
So I wanna tell you, thank you for all that you do
and you put out, thank you for writing
and putting out a wonderful, amazing book,
The Let Them Theory.
And of course, for me especially, thank you for being on my podcast.
Thank you so much, Mel.
I appreciate it.
Well, you're welcome, Jefferson.
And I'm going to tell you something.
The second your book publishes, I am going to be happy to step aside and hand that number
one New York Times bestselling slot to you because you deserve it and your book is incredible and I cannot wait to see people read it and improve themselves
because of it so know that I'm always here cheering you on.
Thank you Mel, I feel it. Thank you.