The Jefferson Fisher Podcast - My Top 3 Lessons in Communication
Episode Date: February 18, 2025You’re in a conversation, and things get heated. You want to make your point—but so do they. Suddenly, it feels like a battle. And if you "win," what have you really won? In this episode, I’m s...haring 3 truths that will change how you communicate—for good. These simple mindsets will help you stay grounded, connect more deeply, and navigate tough conversations with clarity and confidence. Plus, I’ll share why I’m stepping into a new studio for season 2 and what you can expect moving forward. Like what you hear? Don’t forget to subscribe and leave a 5-star review! Order my new book, The Next Conversation, today! Suggest a topic or ask a question for me to answer on the show! Want a FREE communication tip each week? Click here to join my newsletter. Watch my podcast on YouTube Follow me on Instagram Follow me on TikTok Follow me on LinkedIn Learn more about your ad choices. Visit megaphone.fm/adchoices
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Hey y'all, it's Jefferson. On today's episode, I'm going to be sharing with you three must-know truths
that are going to change the way you communicate and how to leverage those mindsets to improve
your life for the better. Welcome to the Jefferson Fisher podcast. In fact, season two of the
Jefferson Fisher podcast, where I'm on a mission to make your next conversation the one that changes
everything. If you enjoy learning tools to improve your communication, I'm going a mission to make your next conversation the one that changes everything.
If you enjoy learning tools to improve your communication, I'm going to ask you to please
follow this podcast and if you would, leave a review.
Give it a like, a star, anything helps.
It really does.
I want to also let you know that my new book, The Next Conversation, is officially out on
pre-order.
And if you like anything about this podcast, I promise you you're going to like the book. And for the first time, I have the
Jefferson Fisher School of Communication that is now out and ready. All you have
to do is just look in the show notes. I'll have all the links posted right
there. Before we go into the three things that I want to dive into, you might
notice something a little bit different. The sound quality might be a little bit
different. I now have a microphone.
I'm in a studio and not in my car.
Now I wanna tell you, don't worry,
I'm still gonna be making car videos,
those daily car videos that you see
and that I enjoy making for you.
But when it comes to podcasting and more longer form content,
I can't always make it in the car.
I'll still keep the episode short.
I'm hoping to keep it at the 12 to
1820 minute mark right in there to where it's it's something that you can listen to right in your commute
But I don't want to have super long form content right now
I just want to keep it in the sweet spot until I get more comfortable with it and see what works in my life
So this is a change with everything that's coming up with the book launch, and I'm also going to be bringing you guests for the first time. I'm going to have solo episodes
too. You're still going to hear from me, but I also want to bring you some guests that
I know that you love and people that I love that are going to also just continue to pour
into you as much as they have poured into me. All right. Three things that I want you
to know that are going to change the way you communicate. Are you listening? Are you ready? Number one, never
win an argument. Whenever your goal is to win an argument, you lose so much more
every time. And it gets me frustrated, frustrated tell you the truth of
How much I see out in the world?
Videos to blogs to books and magazines and articles on how to win every argument
Let me tell you right now
It is a lie. It's snake oil. It's clickbait. It is it's not true. It's has nothing to do with real world
That's why it does not work when you've ever seen like why am I not winning this argument because the idea of winning it does
Not work. It never has it never will
People like to say well Jefferson, aren't you an attorney? Isn't this kind of your day job?
You're this is what you do for a living. You win arguments. Absolutely not. No, that's not how it works. As a trial attorney, any trial attorney who is in the
courtroom, you do not choose your client's facts. When a client walks into my door and they have,
hey, I've been in an accident and here are my facts, I can't create new facts that will help my
case and I can't get rid of facts or delete facts that hurt my case. I am't create new facts that will help my case, and I can get rid of
facts or delete facts that hurt my case. I am stuck with the cards that are dealt.
Same thing applies with the law. I can't choose, I'm here in Texas, I can't choose
what laws I'm going to follow or not going to follow. They apply to everyone
here in this state. Same if the federal level or any state in the US. I can't choose any of that.
And so when it comes to arguing as an attorney, it's more about giving the facts and evidence
a voice.
How can I persuade you based upon my facts and what I have in the law?
And then it's ultimately up to the finder of fact, is how they call it.
You have the judge or you have the jury,
and it's gonna be those are the people who decide
what's persuasive and what's not,
and are they following the law.
At the end of the day, they have to follow the law.
Has nothing to do about who's winning an argument.
The other attorney might have better facts.
The other attorney might have better law.
Has nothing to do with me winning it.
So it's not even the same thing in the courtroom
or as an attorney. You cannot win every argument. When you do, when you set out to say, I want to
win this argument, you will lose the relationship with this person. It may not be the first time.
It may not be the second time. But over time and time and time again, the value and quality of that relationship
is going to continue to go down.
Here's what I mean.
When you and I are fighting
and we're trying to win an argument,
what I've really won is your contempt.
You're now mad at me, most likely.
I've won your ability to have awkward silence now
every time we pass each other in the hall. I still have to probably work with this person, probably have to live with
this person. What have you won? You've really probably won the first
chance, you're now the first person up to have to apologize. Often we win arguments
because we said something that was over the top, went too far, below the belt,
anything that made the argument stop. went too far below the belt,
anything that made the argument stop. Just because you're the last one who speaks does not mean that you're the one who won the argument. It is just not true. So every time you try to see yourself as winning an argument, you're going to lose the relationship.
You're gonna lose their respect. You're going to lose their trust, their confidence, and over time you're going to lose the ability to connect with that person
When you always set out to win an argument. So instead of winning an argument, this is what I want you to do
See the argument as something to unravel
See the argument as something to unravel as in a knot
You have one side I have have the other, and when
I'm pulling and we're pulling, it just makes the knot tighter and tighter. It
doesn't go anywhere. Instead of seeing who's gonna win this tug-of-war, you
have to stop, put it down, and find a way to locate the knot. And when you do,
that's where you have the heart of the matter, where you can start to unravel
and say, I'm trying to understand where you're coming from. They're trying to understand where you're coming from They're trying to understand where you're coming from then you can talk then you can connect with the person
It is not winning an argument that is going to change the way you communicate
It is seeing the way that you can unravel the knot. I
Really hope that resonates with you. It's one of the main pillars that I use every day in my
Communication and how I see things
between two people and how we connect with each other. Don't look to win the
argument. You want to look to unravel the knot. You just have to be patient enough.
Truth number two. Have something to learn, not something to prove. Now this goes
beautifully with the first point of never win an argument. Number two says have something to learn, not something to prove.
Struggle happens, difficulty happens, bad things happen in communication
when I'm trying to prove something against you.
But here's the fact of it.
The harder I work to push against you, the harder I push to prove my point, the more hardened you'll
become that I'm wrong. Because what you don't know is that behind everybody, as
we're gonna talk here in the third step, is there is a surface and a depth behind
everybody. So if I were to say, you're wrong, hey, you listening right now? You're
wrong. Whatever opinion you have, I'm gonna say that it's wrong.
But what I don't know is when I tell you that you're wrong, I could also be saying that
your family member is wrong, your grandparent is wrong, what you've known your whole life is wrong. We all come into circumstances with different life experiences. So if you've been raised,
different life experiences. So if you've been raised maybe, let's say, in a particular religion your entire life, or you've heard only a certain political
party your entire life, these are big concepts I'm talking about here, or maybe
you grew up in an area that is culturally a certain way and somebody
says that that's wrong, what you're doing is just changing their whole paradigm
and saying everything about you is
wrong.
And we will get so defensive, even to the point of refusing to listen, to be able to
preserve that identity that the other person has.
They will fight tooth and nail.
It doesn't matter.
That's why logic does not work in these circumstances.
Logic doesn't work, because it is part of their identity.
It is their value
in their life of, this is who I am. If you're saying that I'm wrong, well, that means my dad's
wrong, my mom's wrong, my grandparents are wrong, and it ties to a whole lot more. When somebody likes,
let's say, a political candidate, it doesn't matter what party, and you say that they're wrong, well,
you get a lot of people that are fans of certain people get very defensive because they tied
Their identity to that person you have to understand that you come into it with something to learn not something to prove in that conversation
I get really worked up about these
Truths because they hit so much at home for me
Like these the points that I give they they're little quick, rapid things.
I'm always gonna be giving you those.
I want to start season two a little bit different.
That does not mean I'm gonna continue to do the bigger concepts.
I always give practical takeaways and I'm gonna give that to you here.
I want you to get used to this mindset of when you see struggle, when there's friction
in the
communication, ask yourself, am I trying to prove something or am I trying to
learn something? Here's a depiction of this, an illustration I want you to have
in your mind. If I'm arguing with you, I cannot pour, let's say I have a glass of
water, I cannot pour water into your full pitcher.
I can't pour new thoughts into a pitcher that's already full. I have to let you get it all out.
I have to ask you questions and get curious of, well, how long have you, you know, how'd you come
to that conclusion? How long have you thought like this? How, things that you're getting information
out of the other person, rather than just trying to splash the water in their face and saying take
this and whatever everything I say is right. Instead you need to ask questions
they get it all out and only then is there space for you to fill it with your
new thoughts. Have something to learn not something to prove. Truth number three,
this is one of my favorites. The person
you see is not the person you're talking to. The person you see is not the person
you're talking to. Like we said in step two, everybody has a surface and a
depth. The person who's serving you coffee at the cafe, maybe they served it a
little late, maybe they had a little
bit of attitude. That's the person you see, but the person you're talking to maybe should have been
off two hours ago or just got a terribly rude comment from a customer an hour before and now
it's weighing on them. Or maybe their kids are staying with their mom and they're in a bad mood
because they don't like where they are in life. There's always a surface and a depth.
People that you're driving behind, like this is for me, right, I'm talking to myself, when
you're driving in the left lane and somebody's in the left lane here in the United States,
you have the right lane, left lane.
Our default is typically in the right lane through a single lane passing traffic, but
it's two lanes.
Left lane is for passing, the right lane is for those that
go slow. So anytime you want to somebody's going slow in the left lane,
ah, it irritates me to to no end, but I'm working on that.
See, I can work on things too. Well, anytime you're going slow behind a
car that's probably going the speed limit, let's be honest,
you just automatically assume they are
in your way. Get out of my way. How dare you be in my way? You don't know what in the world is going
on with their life. You don't know what kind of news this person is dealing with. Same way when
somebody's coming up behind you, like what we call on your rear, when they are right up behind you,
you think, what do you want? What do you want from me? And you get aggravated that they're trying to
speed you up. So it just goes all into this thing
of we like to think about ourselves. It's our default. It's natural. I want you to see
that the person you see is not the person you're talking to. So you have to get really
curious about understanding that everybody has something going on that you don't know
about. People you're related to, they have struggles they don't share with you.
Your kids, there are things that are happening
in their life that they may not share with you.
Same thing with your work.
You have a supervisor, an employee,
there are things going in their life that you don't know.
They're having conversations in their head
that you aren't part of.
If for those that have been in relationships
or in one right now,
you've all experienced this concept
where somebody comes into the house,
the room, the apartment, whatever,
and you can just tell they're in a bad mood.
And it's not until 20 minutes into the conversation
you're like, is something wrong with you?
Well, it turns out what happened to them
happened six hours before,
and they've been living with that
long before they came in contact with you. So things happen that you have no idea
about. So when you go into this thing of exactly who I see with this person is
exactly who they are and you go into stereotypes and you say, oh I'm gonna
call a spade a spade. That's fine, do what you need to do. Understand that's not the
real person. I've seen some of the toughest people, meanest looking people, be the
biggest teddy bears and sweethearts. I've also seen the smallest, may I say
oldest, weakest people be the sturdiest, strongest humans I've ever come across.
You cannot judge a book by its cover. Now I also
want to make sure and take a second to tell you about a sponsor of this podcast
and they're called Cozy Earth. And the reason why I said yes to Cozy Earth is
because I already use their stuff. Their sheets are on my bed right now. I wear
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Three truths that I want you to understand when it comes to communication.
You use these mindsets by thinking about them, taking
them to heart. I want you to just take for a moment and see what has resonated with you in this
conversation that we're having here. Yeah, it's a conversation. I know I'm talking to you and you're
not talking back, but you are. In many ways, when you leave comments, when you comment on any videos,
I get to hear from you. for those that are part of my newsletter
You're able to ask me questions and I'm able to field those throughout this rest of the season
I will be answering my newsletter emails
I have lots of them that I have starred and I want to make sure that I I get to
You can also join my newsletter there in the show notes of a little link for it there
I want you to understand that when you go into communication,
applying these will change the way you think.
And when you use them, it will improve your life.
When you, number one, stop seeing arguments
as something to win, but something to unravel.
Number two, have something to learn,
not something to prove.
And number three, the person you see is not the person you're talking to.
Three things that are going to change the way you communicate.
That's real. Those are things that are on my heart,
and those are things that are outlined in chapter one of my book.
Things that really, really mean a lot significantly to me, and I hope they've
shown some light, shared some light, and shed some light onto you.
Thank you so much for listening to this podcast. If you enjoyed today's episode,
I'm gonna ask you to again just follow this podcast, and if you would, leave a review.
I'd love to have you part of the newsletter, and again, my book, The Next Conversation, is
currently still on pre-order. If you'd like, I would still love to have any kind of feedback that you
have. So if you like or don't like this studio setup, if you like or don't like the microphone,
just tell me. All this stuff is new to me. This is not super fancy. There's not some
big huge team. This is me trying to talk to you and share what's on my heart. I'm looking
forward to sharing season two of the podcast. Got a lot of things coming
that we're still planning on that I just I cannot wait to share with you.
Thanks for being with me and as always you can try that and follow me.