The Jordan Harbinger Show - 1090: More Workplace Fails and Bad Boss Tales | Feedback Friday
Episode Date: December 13, 2024When your hostile colleague starts dating a suspiciously perfect man online, do you warn her or let karma take its course? Welcome to Feedback Friday! And in case you didn't already know it, ...Jordan Harbinger (@JordanHarbinger) and Gabriel Mizrahi (@GabeMizrahi) banter and take your comments and questions for Feedback Friday right here every week! If you want us to answer your question, register your feedback, or tell your story on one of our upcoming weekly Feedback Friday episodes, drop us a line at friday@jordanharbinger.com. Now let's dive in! On This Week's Feedback Friday: You work at a brokerage firm where your colleague "Dolores," a self-appointed office manager in her sixties, went from being your mentor to your archnemesis after you made the mistake of pointing out some of her mistakes. When she started gushing about a handsome British architect she met through an online word game, you noticed some concerning patterns. Should you have warned her that she was definitely being set up for a scam, or was it right to let karma run its course? As a rising chef, you notice something off about your new boss's behavior, particularly around tip distribution and suspicious activities at odd hours. When the tips seem inconsistent and large wads of cash appear from nowhere, you start connecting troubling dots. What dark discoveries await? You're a department manager at a supermarket when your elderly janitor calls you in for an emergency with the freezer compressors. Upon arrival, you find him nearly naked, operating the floor buffer in just his underwear, claiming "it gets hot in here." But that's just the beginning of his odd behavior... You're a court reporter at an Ohio newspaper where your editor makes bizarre demands — like covering two trials simultaneously and writing about judicial rulings before they're issued. When you point out these impossibilities, he responds with "That's no excuse!" Where does this surreal situation lead? Recommendation of the Week: Gmail keyboard shortcuts Working under the brilliant but destructive Helga, you navigate an environment where your leader's intelligence becomes a weapon rather than a tool for growth. As she critiques every move and demands constant rewrites without clear justification, you wonder if you can endure the true cost of working under such "genius." At an addiction treatment center run on nepotism, you encounter a CEO's son-in-law COO who exhibits concerning behavior — from inappropriate touching to racist comments. When a coworker is suddenly fired for exploring other opportunities, you realize your position might be precarious... Your boss styles himself as a mix between Tony Soprano and Michael Scott, oversharing personal tragedies within minutes of meeting you. When he reveals himself to be a volatile character who demands employees "die for his company," you start planning your escape. But can you get out unscathed? Have any questions, comments, or stories you'd like to share with us? Drop us a line at See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
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This episode is sponsored in part by Conspiruality Podcast.
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Welcome to Feedback Friday.
I'm your host, Jordan Harbinger.
As always, I'm here with Feedback Friday producer,
the community service officer directing traffic
beneath this broken traffic light of life conundra,
Gabriel Mizrahi.
And I got my white gloves on and everything.
That's right.
Going way too hard with the hand motion.
Why do they do that?
I guess it has to be visible.
Why do they do that?
Traffic cops are so extra with the hands.
They are, but it's probably kind of intense.
Also, you don't want to get hit by a car,
so you got to wave around.
You know what it reminds me of?
I don't buy it for the record.
You don't buy it.
No, I think that they're just eating up the stage time.
And they were like failed mimes or something.
Failed mimes.
I'm going to enjoy this.
They can't just wave somebody through.
They have to make this like huge.
Theater kid from high school turned law enforcement.
Yeah, like I know.
I don't need this press to digitation.
Just tell me where to make a left and let me get on with my life.
I don't understand.
You know what this reminds me of those North Korea traffic ladies?
You've seen those, right?
And we're there.
Of course, yeah.
What's weird about them, not only is it that they don't have traffic like.
That's strange, of course.
But the fact that they use these ladies
that stand on those little podiums
in the middle of the intersection,
what's weirdest about that
is not the uniforms,
the makeup, the whole thing.
What's weirdest about that
is they do all of the motions
even when there's like three cars
in a mile and there's no cars
in the intersection.
So they're still doing it,
like as if there's just a full load of cars.
It makes absolutely no sense.
Just take a break until a vehicle pulls up.
There's 20 cars in Pyongyang
that have gasoline.
I mean, that's kind of,
of like the bartender we met in that remote hotel way in the north or whatever.
That was weird.
We walked in.
There was nobody in the bar, but she's just behind the bar, like, on duty waiting for
somebody to come in and order a drink.
That was super bizarre because do you remember how tired and exhausted she was where when
you didn't order something, she would just shut off like a robot and look at the wall?
And then when you ordered something, she would just like perk up a little bit and make a drink.
Yeah, it was so weird.
I was like, are you malnourished or tired or are you just having a day?
It was such a bizarre.
That was so weird.
I remember one of the traffic guards we saw in the Capitol was so beautiful.
She was like uncomfortably attractive.
And one of the guys on our tour was like, who is that?
And I was like, bro, I don't know who she is.
Why are you asking me?
The crown jewel of Pyongyang.
I don't know what to tell you.
Like this weirdly beautiful person who's directing traffic for nobody, which is the most North Korea thing I've ever seen.
It truly is.
I wonder if they recruit specifically good-looking women for that job.
because they're highly visible, especially in the touristy area.
Not touristy areas.
Let me catch myself.
There's no such thing in North Korea, but in a capital where tourists might actually see them.
And everyone takes photos of them.
Yeah.
That could be part of it.
Yeah, they're iconic.
And so they probably choose that for a reason.
All right.
Well, on the Jordan Harbinger show, we decode the stories, secrets and skills of the world's most
fascinating people and turn their wisdom into practical advice that you can use to impact
your own life and those around you.
Our mission is to help you become a better informed, more critical thinker.
and during the week we have long-form conversations
with a variety of amazing folks,
war correspondents, neuroscientists,
investigative journalists, national security advisors.
This week we had Victor Viscovo
on diving to the deepest parts of each of the seven oceans.
He designed submarines and crazy exploration vehicles,
and it was an episode all about the general spirit of adventurism.
Such an interesting guy.
He was in the military,
ends up getting a PhD in something like air power in Eastern Europe,
and then he starts a hedge fund,
makes a bunch of money doing that over the year,
then uses that money to climb the highest mountains and dive to the deepest parts of the ocean.
It's just a fascinating conversation with somebody's got kind of like a Jules Verne-O-G explorer guy vibe.
It's really something. He's really something.
On Fridays, though, we share stories, take listener letters, offer advice, play obnoxious soundbites,
and compare Gabe to various pieces of essential infrastructure.
We're doing something a little bit different from our usual feedback Friday today.
We're taking another round of bad boss slash ridiculous colleague stories.
you guys sent us a ton of crazy workplace stories
the last time we did this,
and we couldn't take them all,
so we decided to do a bit of a part two
since y'all seem to enjoy part one so much.
And on that note, given our theme today,
I want to kick off here
by sharing a little piece of advice
for anybody considering a new project,
job, opportunity, whatever.
Before you dive in and commit to something,
always ask or think about
what is the day-to-day actually like?
Because a lot of opportunities,
they really do seem exciting,
but they actually give you less of the life
that you really want to live.
For example, being a writer might sound fun,
and I'm sure it is, especially if you're James Clear,
Mark Manson, Ryan Holiday type of person,
and it becomes even more fun when you're thinking
about release parties and book signings and fan mail.
But the reality is routine, writer's block, rejection,
followed by years of grind and promotion,
if you're lucky enough to even get that far.
Designing furniture is another one.
Sure, sounds sexy, it sounds glamorous.
There's a reason every romantic interest in Hallmark movies
does that, has that career. But it involves a ton of physical labor. You've got to coordinate
logistics. You've got to deal with difficult clients. You've got to source materials. In other
words, everything that isn't the sexy fun phase of sketching something in a cafe in your little
book and making it a reality. Every job has the 15% maybe of glamour or excitement or fulfillment.
The other 85% is usually pretty routine and banal and sometimes quite taxing. Project management
admin, grinding, stumbling in the dark, dealing with fear and rejection, whatever it is.
So when you're assessing a new opportunity, your job is to pierce through the fantasy or the exterior
or the sales pitch and find out what it is really like. This is part of your due diligence
and your homework, not just if you're choosing something, a creative thing on your own. Also,
when you were getting a job or getting into a career, there's a kind of a little bit of a, it's a
joke, but not really, that most people who went to law school really should have just been a summer
intern at a local law firm and they never would have gone to law school because most of us,
we had no idea what a day-to-day for an attorney looked like. And the people that did, most of them
chose not to go to law school because they were like, oh, this is pretty ugly and heinous.
Another way to get insight is to informally interview people at whatever job or in that field,
make it safe for them to tell you the truth, as well as doing your own homework, reading about
the reality of the situation. And if you can't do that, you can at least remind yourself
that it will not be all high fives and rah-rah and creative.
satisfaction 24-7 because no job, not even hobbies are that. All right, Gabe, what is the first thing
out of the mailback? Hey, Jordan and Gabe. Years ago, I was hired to be fresh blood for a brokerage firm
branch office that had not exactly evolved with the 21st century. It was predominantly run by men,
and the assistants were exclusively women in their late 50s to 60s. One of my coworkers was a woman
will call Dolores, the self-appointed office manager. Self-appointed. Deloitte. Delores. Delo
Chris, great choice. 10 out of 10 on the name. I'm already getting a picture of who this person is.
She was a mob wife type in her 60s, had had four molars removed, and loved hot dogs.
Okay.
And her only social life was her grandchildren and an online word game where she'd often meet men to date.
Wow, what a description.
I'm picturing Carmella Soprano with a bottle of Heinz in her desk drawer and like a word-old subscription.
Yeah, so instead of a bottle of whiskey, she just busts out her favorite of the 57 flavors for her hot dog.
her daily hot dog. What a character. That's my backup relish.
Mm-hmm.
She divulged all of this information to me within the first seven minutes of meeting her.
Okay. Well, okay, interesting data point there already. When people open up way too quickly,
look, there's nothing wrong with appropriate vulnerability, of course. But when you tell the new
person at the office, yeah, so I meet men through words with friends and also, I don't have any molars.
That's a little weird. I'm sorry, what did you just say? Did you just say molars?
Yeah.
Molars?
Yeah. Molars.
Molars, dude. I've never heard anyone say molars before. What are you talking? Is this a Michigan thing?
Maybe. Now I feel self-conscious about it. Oh, I love this moment. This is great. Oh, how the tables have the molars have been pulled. Okay.
Why don't you solder that into your memory? I just did, and you didn't even have to tell me. And by the way, speaking of soldering, I got a very lovely message from our editor, Jace, telling me that I did not pronounce it wrong in England. They say soldering.
So fine.
Well, when we start doing the show in England, you'll be right.
But until then, you're wrong.
You're still wrong.
Frantically books digital nomad visa for the UK.
Anyway, I feel like nine times out of ten, these are rapid oversharers.
They're just, they're a little nuts, these people.
Yeah, as opposed to the two podcasters who spend eight minutes dissecting how to say the word molar.
Muller.
At first, Dolores was my pal and was set up as my mentor.
Oh, God, or is it mentor?
I'm going to go out about it.
You know what?
Just let it.
Mentor.
However you want.
Pretend that didn't happen. Once I learned the ropes, though, I didn't need her as much, or at all. In her view, my excelling was a slap to the face.
Well, there you go. Insta besties, insta enemies. A tale is oldest time.
I knew I sealed my fate when I caught a clerical error on some of her paperwork, which would have had huge financial repercussions.
When I brought it to her attention, she took it extremely personally and felt I was, quote unquote, out to get her job.
Within the year, I was enemy number one.
Ooh, hypersensitivity and paranoia. Red flag number two.
Yep.
Maybe typical for a mob boy from the 1960s, but you know what's weird?
She brought it to her.
She didn't go to the boss.
It was like, Dolores messed this up.
Good point.
She brought it to her attention where no one else had to know and she still wasn't smart or her
EQ was still so low.
She thought, oh, she must be out to get my job.
I mean, it doesn't make any sense.
How insecurity do you have to be to take somebody doing you a favor as a threat?
Exactly.
I distanced myself from Dolores and kept it as professional as I could in an extremely small, gossipy office.
She would speak poorly about me to the other assistants, attempt to blacklist me from the more important projects, and was all around unpleasant.
I let my management team know, and they basically told me Dolores would be retiring soon and asked if I could just deal with it until she left.
Besides, everyone already knew what she said about me wasn't true.
I mean, I kind of get it, but also way to dodge a necessary conversation.
Cool management, bro.
just waited out. She's going to be going soon.
Then one week, Dolores seemed to
turn over a new leaf. She was friendly,
conversational, and even
chummy towards me. She then
quickly gushed to me about a man she met
through the apps. Yeah, okay,
speaking of tales as old as time, but which apps?
Dating apps are like, Scrabble Go.
Why do you care? That's so funny.
Why are you asking?
I'm hoping that's a real game.
For some reason, I want to know if she met a guy on Bumble
or on some New York Times brain
teaser. Literally doesn't matter at all.
No, it doesn't, but that isn't. I don't know if she plays the New York Times brain teasers.
It might be more like candy crush with like a side of vocab.
Yeah.
He was an architect in his 60s, successful and extremely good looking, like way too good looking.
The disparity between Dolores and her new dude was immense.
When she told me he had a British accent, all my alarm bells went off.
Yeah, we've seen this movie before.
Jeez.
She was feeling herself, though.
She started wearing makeup, taking care of herself.
and even wearing little kitten heels
all in anticipation.
Jordan, you wear those
when we were here.
Kitten heels,
I was gonna ask you
what those actually are.
I think that's those low heels on the shoe.
Like, it's not like a spike heel.
I see.
But it's kind of like a cute.
I don't actually know.
But I think it's too late now.
You can't pretend you don't know now.
It's definitely not a heel
where they just stick a sticker of a kitten on it.
That I know for sure.
Women's kitten heels.
Google image search.
Oh,
they have the tiny,
little spike in the back.
But you're right, it's a lower.
It's not like a...
It's a low one, right?
Yeah, okay.
Okay.
All in anticipation of her new bow
coming back from Greece
once his mega hotel construction project
wrapped.
Oh, God.
Oh, man.
I knew I couldn't say anything
because she'd think I just didn't want her
to be happy or that she couldn't land a hot guy.
So instead, I'd ask open-ended questions
hoping she would connect the dots.
Nice.
Well done.
That's a tricky dance right there,
especially when the person doesn't like you,
doesn't trust you,
and doesn't want to hear what you have to say.
Well, the dots never connected,
and the catfish scam took off from there.
Still feeling sorry and nervous for this woman,
I finally expressed my concerns to a male co-worker.
When I asked him to be frank with Dolores,
he told me,
as long as she isn't sending the guy money,
let her have her fantasy.
Well, the fantasy ended,
when the week this British supermodel
turned architect hotel mogul was going to fly to the States,
he ended up in the hospital.
A nurse reached out to inform Dolores
that she was this guy's power of attorney,
Yeah, because that's how nurses are also power of attorney in hospitals.
And they needed a wire of $23,000 in order to perform life-saving surgery.
Okay, so I think you might be a little confused.
Dolores, the nurse reached out not to say, hi, I'm a nurse and I'm this guy's power
of attorney.
She was set to be like, hey, Dolores, this stranger that you've never met and talked to once
on the phone, you're his power of attorney.
And also, he needs $23,000, which you don't need a power of attorney.
Like, none of it makes any sense.
It's just all...
That's hilarious.
I don't know why I assume that the nurse was his power of attorney, but yeah, this makes even less sense.
It's just a cheesy romance scam that you really have to have three neurons maximum to fall for.
At that point, she couldn't lie to herself any longer and admitted to everyone, including herself, that the jig was up.
That's actually faster than I would have thought.
Good for her.
I'm glad she didn't get scammed, even if she is the office busy body.
She confessed she knew it was a scam, but she just wanted to feel important and loved.
Oh, that's pathetic, but yeah.
I had an empathy towards Dolores that didn't exist before.
It had to be hard being alone, and all any of us really want is to feel loved.
Well, fair point, and it's really nice that you could have that empathy for her.
But yeah, this is exactly the vulnerability that these scammers exploit, and it is so sad.
Although how somebody can know it's a scam and keep it up just because they want to feel loved is very weird to me,
because then you're playing a lot, you're basically scamming yourself.
That happens a lot with these scams.
That's also what she's saying.
Right, but who knows if she really knew it was a scam?
Maybe she just said that to save face because when she realized it, she realized it was so late that she should have realized it earlier.
Yeah, like I'm not that dumb.
I'm just lonely and I'm right.
Which is, I don't know.
Maybe that's better.
I don't know.
I don't know.
Hard to say.
I'm happy to say she never sent the money, although I feel like she must have sent him something along the way because this guy was around for months.
And I'm not sure how many love scammers are in it for the long game.
Well, you'd be surprised.
It is hard to say, but you're probably right.
scammers don't like to hang around if they're not getting anywhere. It seems like before asking for
$23,000, they would have tested the waters with $500 and something like that. So they look for easy
targets and when those targets dry up, they just move on. Unfortunately, Dolores became almost
intolerable after all this. She went back to hating me and my only respite was when COVID hit
and our office shut down. When she heard I had landed a promotion within the company, she only said,
that's good. You weren't happy here. Gee, wonder why. Signed, cringing at the scavenger
bachelor who went after my petty office manager and because her judgment wasn't spectacular with
debt he tried to saddle her even though i tried to cross-examine her wow poor dolores huh what a piece of
work you know potential plot twist that male co-workers like you're asking too many questions i'm messaging
her on this app to keep her from driving all of us crazy and you want me to warn her yeah why are you
complaining dude she's being nice now why are you complaining yeah exactly you know what this person
coulda slash should have done has been like this is a scam my next steps are clear go on google images
and find another handsome person start talking to dolores by using words with friends or whatever just so
every day isn't a bloody nightmare in the office imagine catfishing somebody not to get money out of them
but just to make them tolerable yeah in the kitchenette what is sort of unrewarding
scam that is what is your angle i really just wanted to go one day without you belittling me for
absolutely no reason. So that's why I'm sending you pictures from a dude who's an underwear model online.
It's interesting. We've talked about how to support people who are the victims of scams,
especially romance scams, but that gets a lot more complicated when they're people at your office
and they have some sort of power over you or in the place where you work. It can be hard to intervene
when bruising someone's ego might actually create blowback for you. And when you're not super close
with them and you don't feel a lot of loyalty toward them, but then you feel bad for them because you're a decent
person, that is a, that's a hard spot to be in. Your approach is absolutely the right one, though. Ask a lot
of questions, plant the seeds for them to realize what's happening, give them some room to figure it out.
I think you handled it well. The other thing that jumps out of me about this story is that people
who are mean to you at work are almost always just miserable in their personal lives. Of course.
Of course, no one who's happy even bothers to make someone else's life hell at work. Why would you
go through the trouble? Or why would you view everyone as competition when they're actually trying to
save you? Yeah, that too. Dolores just sounds so insecure as we talk about.
about on top of being unhappy, and I have to think that that also played into her susceptibility
to a scam like this. For sure. Yeah, why else would you fall for something like this? She literally
said, I just want to feel important and loved, which is pathetic. That's so sad. And sad. To your
point, Gabe, that's a strange thing to admit to someone, because if you're self-aware enough to know
that you fell victim to a scam because you just wanted to feel important and loved, wouldn't you
then want to figure out, you know, why you wanted to feel important and loved to the point of blindness?
Well, there's no iPhone app for that, Jordan.
You know, that's going to take actual work.
I mean, there is an app.
It's called BetterHelp, but maybe I'm overestimating Dolores here.
This is a great coworker story.
Poor, confused, Thursday Dolores.
Camela Soprano with a hole in her heart and an addiction to crossword puzzles.
A hole in her heart and apparently four in her head, too.
The hole in her heart, though, that's six across.
Yeah, a 28-toothed woman in a 32-toothed world.
Poor thing.
I hope she's doing okay wherever she is.
She's probably sitting near a hot dog cart by a children's park.
Or like in the chair in a Chilean back alley dentist's office.
One of those two places.
It's one of those two places for sure, yeah.
But seriously, this is a good reminder that everyone's going through something.
And while you never have to put up with cruel treatment, it does help to remember that it's rarely about you.
More importantly, I hope you're doing well.
Sounds like you moved on and up in our living a Dolores free life, which is something worth celebrating.
You know what costs less than $23,000 and will actually make you happy?
the fine products and services that support this show. We'll be right back. Thank you for listening and for supporting the show. All of the deals, discount codes, and ways to support the podcast are all in one place, Jordan Harbinger.com slash deals. Please consider supporting those who support the show. All right, back to Feedback Friday. Okay, what's next? Hey, guys. I worked as a chef after I graduated from high school. I went from being a dishwasher to assistant kitchen manager inside of a year, and six months after that, I became the head kitchen manager.
Wow, impressive, nicely done.
After a year of running the place, I was hired at another restaurant.
The chef there took me on, and everything was great.
I was learning new techniques, recipes, and a bunch of other skills.
But there was always something off to me about this chef.
He was very quick to hand over responsibilities to me, even though I wasn't even the sous
chef yet, like opening the restaurant, disarming the alarms, and organizing the prep cooks
and food shipments.
I just started a couple months before and thought that I must have been doing a good job
if he was already trusting me with these extra things.
Also, after running a previous kitchen and seeing how much more business we were doing,
I expected the tips to be quite a bit more significant.
The chef handled all of the tips, dividing them among the other cooks
as he deemed adequate for the shifts and hours worked,
which was pretty standard practice.
Oh, boy, I see where this is going.
But there were a few times when another cook and I, at the same level,
with the same experience, shifts, and hours, got different tips.
One time I got $50 more than him, another time he got $100 more than me.
I confronted our chef about this one day and he said, oh, I'm sorry, I must have miscounted,
won't happen again. He then pulled out a decent sized wad of cash from his pocket and made up the
$100 difference. That isn't shady whatsoever. Cool accounting, bro. Just busts out a rack and
peels off a couple benjies. Like, yeah, this should fix it. Hey, don't spend it all in one place.
Could this guy be any less subtle about what's going on here? Come on. At that point, I knew something
was up. I was speaking with one of the cash girls in the office a few days later and noticed that the one
table where he always counted the money was also the only table in the restaurant that none of the
security cameras could see. I brought it up with the general manager, but he said that he controlled
the front of house business and the chef controlled the back of house. So he couldn't really do anything
about it. Yeah, pretty sure that's not true. The manager is probably getting a taste of all this. It's so
corrupt. A few months later, other co-workers started noticing the chef parked in the parking lot really
early in the morning and allegedly saw sex workers getting out of his car, then saw him
stumbling in looking disheveled and hungover. It later came out that he was addicted to cocaine,
gambling, and hookers. Ah yes, the holy trifecta. All paid for by the hard-earned tips he was
stealing from you guys, right? What a mess. In the end, I decided to leave. I didn't want to
work in that environment anymore. A couple months after I left, one of my old co-workers called me
one morning to tell me that the chef had been caught stealing $10,000 from the safe upstairs in the office,
and he had been arrested and taken to jail. Wow. So he must have been in way over his head, man.
Probably owed money to some loan sharks or some underground casinos or something like that. Meanwhile,
he's putting garnishes on people's tilapia every night. That's actually kind of terrifying.
No one ever heard from him again. Ooh. So he might have skipped town. Maybe, or maybe you're sleeping with the fish.
Yeah, I'm loving this like late 90s Italian. This is great. Yeah, this is all like, like,
I was kind of bummed. My last ad pivot wasn't as funny, so I feel like I'm trying too hard now to
make up for it. It's not, I don't know if it's working. The following month, when the new chef took over,
everyone's tips in the kitchen went from an average of $200 every two weeks to around $600 to $800 every two weeks.
Oh my gosh. We were one of the busiest restaurants in the chain. My suspicions were right.
He was skimming thousands of dollars off of every cook's tips to feed his drug and gambling habits.
We had around 50 to 65 cooks working full and part-time, so the amount of cash this guy was taking was huge.
We also found out that his salary from the restaurant was upwards of $120,000 a year,
not including the several hundred dollars a month in food and booze that he was allowed to have.
Signed, knew something was fishy when our restaurant was so busy,
and after seeing stuff that wasn't pretty, I got out of there in a jiffy,
which meant that, sadly, I wasn't privy to him doing a little sniffy-sniffy,
but that doesn't mean I wasn't itching to find out if he really was iffy.
Okay.
So this is going to be a Gabe going ham and the sign-offs kind of week.
Is that what's going on?
I feel like I need to match the energy of the letters today.
That's what's happening.
I feel that.
You're getting upstage by these absolute maniac bosses and you got to keep up.
And like Dolores, I'm feeling very insecure about it.
That's what that is.
Man, what a grift, though.
Now I'm sure the general manager was getting a cut of that.
How else could he look the other way?
This is wild.
I'm also curious which restaurant has 65 chefs and cooks.
Dude, they were working at like Houston's or something, like one of those big chains, I think.
That must be what it is.
It's got to be.
I'm trying to even imagine how many people can work at once.
I mean, it's just supposed to be a massive kitchen.
It's a big operation.
The only thing I can really say about this story is good on you for confronting this guy when something was off.
That takes some cahones and was absolutely appropriate.
Of course, it didn't fix the issue.
It just made things somewhat right for you and your colleague that week, but kudos to you.
The fact that the GM didn't do anything about it, even if there were all.
world where it wasn't under his control, I think that's unconscionable. If I were in your shoes,
I would have kicked it up to the owner. Because you know that person would have been pissed to find out
the chef was almost certainly stealing from his staff and that the GM refused to do anything about it.
And as it turned out, he was stealing from the restaurant too. So I can't imagine the owner not
taking action if they got wind of this. Oh, for sure. What I'm taking away from the story, though,
is how much damage an addiction like this can do. We've taken so many stories over the years
about people who have hurt their families, their friends, their peers, their employers because of
their addiction. You remember, Jordan, that really moving story? We took a couple years back from the
guy, such a sweet guy, really a gem of a human being. And he stole from his own parents when he
worked for their company when he was in his addiction. Yes. So heartbreaking. This chef was obviously
a criminal, not a good boss, but he also was out of control. And to your point, Jordan, he was probably
scared and desperate. Or maybe he was just feeding his addiction and this was the only way he knew
But either way, stealing seemed like the only option, possibly to stay alive.
I don't know.
It freaks me out.
It's just a good reminder that when you do not address an addiction, it can ruin your life
and it can hurt a lot of people, including really good people like our friend here, along the way.
Of course, the stakes are incredibly high.
Everyone pays some kind of price for being around an attic, which is why so many people have
to pull back, draw hard boundaries, because it can be too chaotic and painful to have a lot of
contact with somebody like this.
This is a wild story, man.
I do wonder what happened to this guy.
If he's buried in the woods outside Schenectady or whatever,
or if he's hiding out Walter White-style flipping burgers in New Hampshire.
Who knows.
What a world, man.
I mean, he went to jail and no one ever heard from him again.
That's a little bizarre.
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slash news. Okay, what's next? Hi, Jordan and Gabe. I'm a department manager at a supermarket, and back in the day,
I had a janitor who worked under me at night. He was in his 60s and had a Homer Simpson build.
One weekend, he called me because the compressor for the freezers was down. I came in,
and to my surprise, he was pushing the floor scrubber around in just his underwear, and nothing else.
That's a great image. Peter Griffin buffing the linoleum floors at Albertsons. Needless.
to say, I told them to put some clothes on.
Well, sure.
You can't buff in the buff, what you're doing, pal.
No, you cannot.
Pretty sure that's 12 different health code violations in the supermarket as well,
especially if you are anywhere near the deli section.
That is not okay.
His only answer was, it gets hot in here, though.
Amazing.
So this guy was like, it's toasting here.
I'm just going to strip down to my fruit of the looms.
I got to be comfortable.
Another time, the same janitor out of nowhere told me,
cocaine isn't as bad for you as people say.
It's a bit like coffee.
So maybe that had something to do with him stripping when nobody was in the store.
I mean, it does tend to get hot when you're absolutely blasted on cocaine.
From what I've been told.
Even if you're standing inches away from a stack of frozen stovers lasagna.
What a weird place to have the cocaine sweats.
I love that he uses the Sigmund Freud defense, dude.
Hey, cocaine's not so bad.
It's basically just espresso you put in your nose.
I mean, some people do say that, but I don't know anyone who robbed the safe at their work
because they were addicted to macchiados.
Yeah, the chef from the last question
wouldn't be skimming tips
if he was addicted to flat whites.
So he goes on,
thankfully, he no longer works for my store,
but that doesn't change how bizarre a situation it was.
No, no, it does not.
Signed, a boss who contemplated sick leave
after walking in on a guy in his skivies.
I mean, what can I add to the story?
Just a chef's kiss of a visual.
Yeah, that's right.
The only thing that would make this better
is if the janitor was singing
when our friend walked in,
like risky business. Remember that scene? Oh yeah, just lip-syncing Bob Seeger by the
butterball turkeys. That would be nice. Exactly. Backlit by those heat lamps on the roasted
chickens. I wish I had half this janitor's confidence, dude. My life would be very different. This
guy's insane. You know how you can get it? Tell me. Cocaine. Oh, there you go. It's a little bit like
coffee. I mean, it's basically the same thing. That's what I need. I need a raise, Jordan.
You need a raise. I'm going to start stealing from your sponsors. That's right. Sometimes I
agonize over which buttoned down shirt to wear on camera. And then there's this guy doing manual
labor and his tidy white. He's after calling his boss to come to the store. That's the funniest part.
Knowing he's going to walk in. Knowing that his boss would find him in his, right, the balls on this guy.
That's a level of de-gaff that I personally expire to. Wow. Yeah. You're right. The Yale helps.
I think so. I think it does. I think that might be the secret to his success. All right. Next up.
Hello, Jordan and Gabe. Years ago, I worked for an Ohio newspaper covering the legal system. The boss was a
psycho who had an affair with one of the reporters and management did not care. In one of my stories,
I wrote about a secretary who testified that she found banking records in someone's desk that she thought were fraudulent.
My editor changed it to say that she found wads of cash in a filing cabinet. I was the only reporter in town
who covered this story, so my boss pulled this straight out of his ass. I called him out on this
at a staff meeting, which really embarrassed him and put a target on my back a mile wide.
I wonder why he did that. Was he just sensationalizing the story? It's his weird choice.
Sounds like it, or maybe, I mean, it was bad enough, but maybe he added out for this company.
He wanted the story to sound worse. I don't know. Either way, and I'm sorry to keep repeating myself,
but yeah, cool journalism, bro, just make stuff up.
It's wildly unethical. This is a proper newspaper. This isn't some kind of like tabloidy
blog being run from Kuala Lumpur with like zero oversight, where you can just,
say whatever with impunity. This is not good. So he goes on. Days later, he accused me of missing
an important judicial ruling that happened on my day off. When I pointed out that I wasn't working
on the day that opinion was issued and someone else was filling in for me at the courthouse,
he said that was, quote unquote, no excuse. He said I should have written about the judge's
ruling before it was even issued. As a former lawyer, Jordan, you would understand that no one has
access to court rulings until they are released by the clerk's office. No, yeah, I,
got it. I might have been an average lawyer, but I do know that courthouses don't give sneak
peeks, especially to journalists. So this guy is a total loon. Cool understanding of how time works,
bro, I guess. So he goes on. Exactly. I tried explaining this to my boss, but he said that was
no excuse and wouldn't listen. He claimed that they had covered judicial opinions before they were
issued in the past, but couldn't offer a single example to back up this claim. After that,
he told me to cover two trials at the same time and not miss a word of testimony in either one.
I pointed out that I couldn't be in two places at the same time, and he said, that's no excuse.
Fortunately, one of the other reporters volunteered to cover one of the trials for me.
I love this no excuse thing. I want you to cover two different trials. One's in Ohio, one's in Kentucky.
Okay, but I can't bend space time to make that happen. It's no excuse. No excuse. Yeah. Astral project
yourself into the courtroom where you're not a real reporter. Exactly. You're supposed to
Dr. Strange this shit or you're fired? This guy's, yeah, he's literally nuts. Okay, so then what
happened? The reporters hated this guy so much that we had an hours-long staff meeting to try and
sort things out. This meeting caused me to miss several hours of an important trial I was covering.
I explained this to the boss beforehand, and he said he wouldn't blame me for missing some of
the testimony because the staff meeting was mandatory. Wait a minute, wait a minute, so when you're
missing a trial because you guys have to discuss how insane he is, he's fine with that. But
When you miss it because you can't defy the laws of physics, you're bad at your job.
You're fired, yeah.
Yeah.
Two days later, he chewed me out for missing a key part of the trial.
I told him that missing part of the trial was his idea, that he said he wouldn't blame me for it.
He responded by storming out of the room.
One day, he called me into a meeting and noted that two weeks before I had written a story
about a years-long legal case that was finally coming to a close, but I didn't write a follow-up story about how the case ended.
I told him that I hadn't written about the final results because the case hadn't closed yet.
We were still waiting for the final ruling from the judge.
Oh, God.
The editor replied, oh, I didn't know that.
Well, you're fired anyway.
Oh, God.
Years later, this guy held a high-profile job in politics and government, but he had to resign under a
cloud of ethical violations and trying to cover up a sexual harassment scandal.
Of course he did.
Wow.
He's now teaching somewhere.
Yeah.
And now he's pulling the same.
BS with fifth graders.
Oh, yeah, for sure.
Yeah, yeah, yeah.
Hey, Billy, where's that book report you owe me?
Um, you haven't assigned it yet?
No excuses.
No excuses.
Signed an erstwhile hack who took a ton of flack from a guy who was whack and finally had
to clap back when he went on the attack because I just couldn't crack a way to report back
from two incompatible tracks.
Man, Gabe, this one scares me because this guy sounds legitimately unhinged.
Yeah.
It's one thing when your boss is a dick or out of control or he's wrestling with an
addiction. But when your boss lives in a completely different reality, that's a little terrifying.
No, you can't reason with somebody like this. They should have fired this guy as soon as they found
out he made up a detail in a story and possibly when he was having an affair with somebody on
staff, although maybe that's a gray area. But the making up facts in a story in a newspaper,
that is unconscionable as an editor. They fire people for that in this profession. They should,
anyway. Yeah, for sure. Someone was asleep at the wheel or he was being protected by somebody
higher up. Another interesting theme I'm hearing on today's episode, boss is looking the other way
when it comes to bad behavior. It's not okay. Either that or maybe it's slim pickings when it comes to
finding an editor for a local newspaper. I know small newspapers are really struggling to stay alive
these days, but I got to think they could do better. Maybe, but he did say this was years ago,
so they have even less of an excuse. Plus, they were big enough to cover trials. This wasn't like,
you know, new community garden opening in Pleasantville. This sounds like a fairly legit operation.
I'm just remembering that the last time we did a bad boss this episode, we took a letter from another reporter at a local newspaper who was harassed by her alcoholic boss. Do you remember that? Yeah, was this tea bags and the coffee guy. Hey, to see you leave, but I love to watch you go. Hey, that guy. That's the one. And there's that accent again. Yeah, it's all that guy was being protected by the publisher of the paper. So I wonder if the same thing was happening here. And by the way, we should have said this. Our last bad boss's story, if you guys haven't heard it. It was really fun. It was episode 9998 if you want to check it out. It could be that he's being protected. So, man, local.
newspapers, they got to be hotbeds for dysfunction. Apparently. I wonder if other listeners have
experienced with that. I'm curious to know. You do hear about crazy older industries like print publishing.
They're just full of weird folks. Dinosaurs and regressive policies and strange people. Yeah, maybe.
Yes. Yeah. I don't know why, but they seem to be that way. It's like the movie. Did you see the movie Zodiac?
No. It's about the Zodiac killer. It's about the guy who cracked the case or mostly crack the case. And they all
work at the Sacramento Bee, which back then, I think the Sacramento Bee was probably a very legit paper.
probably still is pretty legit, but those local newspapers, yeah, they collect interesting personalities.
Maybe this guy was part of that. Came with the furniture. Yeah, came with the furniture. Great way to
phrase it. Anyway, my takeaway from this story is when your boss isn't just difficult, but literally
nuts, there's no reasoning with them. You got to either let every terrible thing they do roll off your
back because they're off their rocker, or you got to make management understand that a literal
crazy person is at the wheel. There's no gray area here. It's not like, oh, my boss is tough and he
screams at me sometimes. This is, my boss believes I can physically be in two places at the same time,
that I can bend the rules of space time. He's out of his tree. Do something about it. And if management
won't, then you bounce, because you're never going to get any backing. If this won't cause them
to take your side, then nothing will. Or you stage a coup with the other report or something,
because you can't work under a straight-up crazy person. You just can't do it. All right, now it's time
for recommendation of the week. So my recommendation of the week is Gmail keyboard shortcuts. Do you use
these, Gabriel? I feel like you're... Oh, yeah. Huge part of my life. Game changer. So I didn't really know
that these existed until a couple of years ago, and every person I show them to, they just go
gaga for this. Because it's something you kind of think like, oh, maybe it exists or you forget that it
exists or you didn't have any idea in the first place. They save you a ton of time. You'd be shocked at
how much faster it is than clicking around to the next thing and clicking the buttons. Just these
keyboard shortcuts you can process hundreds of emails in a short period of time. Look, think about it this way.
You can respond to your insane boss's demands even faster.
Do you have a favorite one, a favorite shortcut?
Geez, I've got a few.
I mean, I use a special client for Gmail called Superhuman.
So that has even more keyboard shortcuts.
But I know that everybody has Gmail.
So I think my favorites are the ones that remind you if somebody doesn't answer your email
within a certain period of time.
Oh, nice.
That's a good one.
Yeah.
Yeah.
My favorite is R is reply, A is reply all, and shift pound is delete.
And you can just blast through email like that in no time.
I remember, and I have to be focused to do this, doing the click method, just the normal method,
I think it took me all morning to get through about 100 emails, you know, maybe four hours.
I got through 100 emails in one hour using keyboard shortcuts.
So it's something like three to 400 percent faster.
So cool.
And I know people are like, oh, I got to memorize all this stuff.
It takes a few minutes.
You know, the first half an hour, it's a little slow.
And then for the rest of your life using email, it's lightning fast.
It just becomes muscle memory at that point.
It's great.
Exactly. Also, in case you all didn't know there's a subreddit for our show, if you want to jump into discussions with other listeners about specific episodes, episodes you like, episodes you don't like. Or if you want to share additional thoughts, learn more from other people in the show fam. Come check it out. A lot of cool conversations happening over there on Reddit in the Jordan Harbinger subreddit. Okay, what's next?
Hi, Jordan and Gabe. In my career, I've encountered various leaders, but none as paradoxically brilliant, yet destructive, as my former boss, Helga. She possessed an intellect that overshadowed everyone around her, and her confidence in her superior knowledge was palpable. But Helga failed to realize that brilliance loses its luster when it diminishes others rather than uplifting them.
Well said. Helga managed a team of managers, including me. My partner and I supervised a vibrant
team of 15 bright and energetic people. But despite our expertise, Helga incessantly critiqued
our work, demanding constant redos without clear justification. Her explanations, which were steeped
in esoteric jargon, often left us more perplexed than enlightened. Even my attempts at clarification
were met with responses that only spiraled into deeper confusion. Something I've learned over the years,
when people are super vague or they use a ton of buzzwords,
and then when you ask them to clarify,
they just leave you even more confused.
They're almost always, not always, but almost always,
just full of shit.
They're usually confused themselves
or they're afraid of committing to a plan or a point of view,
so they just deliberately obfuscate things.
Totally. Nine times out of ten, I think the emperor has no clothes.
Or they're just trying to create confusion for some other reason.
So he goes on,
the tension peaked during stress-induced shaming sessions that Helga would call before the crack of dawn.
These gatherings were ostensibly for feedback, but they felt more like verbal beatdowns,
where she lamented our inability to grasp her vision, which she believed others were too inept to understand.
Ugh, so unpleasant. Starting to get strong narcissist vibes from Helga as well.
A particularly searing memory was when, after organizing a successful planning session with our team and partners at a local university,
I returned to Helga to report our progress.
She had been invited to join the session but declined saying she was too busy,
although her peers from other departments participated.
Initially, she seemed pleased as I began outlining the plan we had developed,
but her demeanor darkened as I continued.
She interrupted to denounce the entire strategy,
claiming it had strayed too far from her quote-unquote perfect plan.
The perfect plan that she was too busy to show up to,
defend or present in the first place?
That perfect plan?
The next morning she dismantled our efforts,
and insisted we persuade our team to adopt her overnight revisions as their own,
a directive that felt both unethical and demoralizing.
Ye, so underneath the bluster and the narcissism is a ton of insecurity, as per usual.
Yeah, once again, always the case, isn't it?
Yep, always.
Just appreciating how that theme shows up again and again, insecurity.
It's not just a weakness.
It's a real vulnerability.
Whether you're threatened by other people's good ideas,
you're falling for a romance scam on wordle,
and it can create a ton of dysfunction in the workplace.
Even when we achieved great results, Helga never acknowledged our successes.
She always found a way to critique our efforts, always ensuring we knew she could do our jobs better.
Ugh, Kim Jong Helga over here, I can't with this lady.
Yeah, I'm over, people like this.
What good is your intelligence if you're going to use it this way?
Eventually, my peer and I, driven to the brink, approached Helga's boss, Chad, to express our concerns.
We explained that while we were eager and committed to our roles,
Helga's constant replanning and her tendency to sabotage our relationships were hindering our progress.
Chad listened, but frustratingly, nothing seemed to change.
It was only years later that we learned that Helga's conduct was well known,
and there were ongoing efforts to terminate her employment.
But she had cleverly initiated lengthy investigation processes that delayed her termination,
prolonging our team's suffering.
Wow, so she knew how to work all the angles, and apparently had no shame in doing it.
You know what? That's what scares me about these people, man. The true narcissists, the people who are like low-key sociopathic, they're not constrained by the same embarrassment that keeps normal people in check, you know?
You see that all the time in online videos, right, where people are just doing things in public where you're going, how do you...
What's wrong with your brain? What is wrong with you? These people, they don't fold the way a normal personality does. And then you've got to work for them for another six months or a year before the company can fire them because they're so bat-shit crazy.
They don't care if the whole company knows they're the literal worst.
It's wild.
This experience solidified my decision to seek new opportunities and leave the stifling atmosphere Helga created.
Fortunately, a business restructuring in 2020 allowed me to transfer to a different department
under a leader who truly inspired and challenged me.
Under her mentorship, I've thrived ascending through various roles over four years.
Man, I'm so happy to hear that.
Incredible, what a good boss can do for a person.
And on the other side, Gabriel, look how one toxic boss can get rid of,
essentially a whole department of talented people. No one wants to work with them. It's like having a
cancerous cell. Reflecting on all this, I recognize that Helga taught me invaluable lessons on how
not to lead. Despite the hardship, I emerged with a clearer vision of the leader I aspire to be,
one who supports, challenges, and respects their team, leveraging intelligence as a tool for
collective upliftment, not personal aggrandizement.
100%. Beautifully put. Yeah, I love that that's where you took away from this experience. You are
exactly the kind of person who should be a leader, in my opinion. So he wraps up. Hope you've never
worked for a Helga. Well, I work with a Jordan, so that's a close second. Yeah, Gelga. Most people don't realize
this show is good because I hold daily shaming sessions at 4.45 a.m. where I chew out Gabriel and the
rest of the team for not grasping my vision. Which I'm too inept to understand anyway. Exactly. Doesn't
stop me from cutting you down, though, does it? Does it, Gabe? No, can confirm. You don't get this
level of quality without making your co-host suffer on a daily basis. The gelga
management method. I live by it. It works.
Signed, still appreciating the amazing delta between my new boss and Helga.
Well, once again, I don't have much to add here. I mean, I did all the talking during the
letter. I think our friend here put it brilliantly. It's a real gelga move. That's right, such a
gelga move. You can be the smartest person in the world, but if you don't know how to inspire
people, how to support them, how to be open to other ideas that you'd never come up with,
what good is that intelligence? If you're too insecure to let other people thrive, what is the point
being a leader. In my view, a hallmark of a good leader is not believing they're the only one
who has the best ideas or that they need to control every aspect of their department. Yeah, or that the
whole point of their leadership is just their own enhancement and promotion. Exactly. Yeah,
my other takeaway from the story is when a leader doesn't make things clearer, when they actively
make things harder or more confusing or more complicated than they need to be, that is just a huge
red flag. Good leaders, they don't add obstacles. They remove obstacles and they don't leave their
subordinates confused or disempowered, they arm them with the information and responsibility they
need to get things done. So any leader who Helga's stuff is just not a leader, in my view, and you
either got to act despite them or give them some direct feedback so that they can get better or take
it up with their superior or look for another job. And sadly, looking for another job is often the
only way to escape these kinds of people. Especially if they have political capital in the company,
or like Helga, they've somehow engineered things to protect themselves. Then it's really,
hard to affect change. My big takeaway from all this, the one constant upside to having a terrible
boss, you are learning firsthand what not to do when you're in a position to manage people. It's great.
Yes, it's always the silver lining to these situations. It's hard to know how leadership impacts
people until you've been one of the people impacted. Totally agree. But I will say it takes a certain
kind of person to look at it that way. Yeah, I think you're right. Some people work under a Helga.
They just get angry. They get demoralized or they're indifferent or whatever. And some people go,
I gotta do things differently. I gotta be the anti-Helga. Right. I want to learn from this person.
Learning from people who suck is kind of a superpower. It does, yeah. So I applaud our friend here for doing that.
Like I said, he sounds awesome. I'm sure wherever he is now, he's crushing it, and he's making a lot of people do their best work.
So kudos to you, and well done on moving on and handling all of this in the right spirit.
And now some brilliant ad copy crafted by yours truly that I couldn't possibly outsource
because nobody else here is smart enough to grasp my vision. We'll be right back.
If you like this episode of Feedback Friday and you found our advice valuable, I invite you to do
what other smart and considerate listeners do, which is take a moment and support our amazing sponsors.
All of the deals, discount codes, and ways to support the show are all searchable and clickable
over at Jordan Harbinger.com slash deals.
Our AI chatbot can also surface codes for you, Jordan Harbinger.com slash AI.
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Somebody here will dig up the code for you.
Yes, it is that important that you support those who support the show.
All right, back to Feedback Friday.
Okay, next up.
Hi, Jordan and Gabe.
I worked as a therapist in an addiction treatment center that was run on nepotism and ridden with sexism and stunning racism.
The owner was CEO and his son-in-law was C-O-O.
The CEO was in recovery, started this company, and was heavily involved in the recovery community.
The C-O was handling operations, which basically meant handling finances.
The C-O definitely showed signs of narcissistic personality.
disorder and was slightly paranoid. My first week, he said that he liked an open workplace and wanted
me to be able to come to him for anything. What ensued was a lot of gaslighting, manipulation,
and inappropriate comments. He would do weird things like touch the back of my co-worker's leg
with a cold water bottle, turn my other co-worker's necklace around without asking, and tell people
that he wouldn't care if his wife went on a date with another guy. Okay. That sounds a lot like
the workplace from question one, to be honest.
Wow.
He also made the most egregious comment to our black female admin by saying,
I could really go for some fried chicken and some chocolate milk while alone with her.
Wow, that is uncomfortable.
That's not just racist.
That's a cartoonishly dumb and racist.
Where did that come from?
You have to be so misattuned to even think about making that joke.
One day, they fired another coworker on the spot without having closure with clients,
which is unethical.
They found out she was looking into starting her own company, and their response was,
we need allies, not enemies.
Man, the narcissism is strong today, Gabe.
Very strong.
Yeah.
I see vibes top to bottom.
Mm-hmm.
As soon as this happened, I realized my job was not safe.
That is a smart thing to notice.
Way to connect those dots forward.
That's hard to do.
Also, we were paid as 1099 contractors
when really we should have been W-2 employees
as we had required hours to be there.
When I asked for a raise,
I was told I needed to justify it,
but I already knew I was making the least
with more experience than my counterpart.
Also, we were paid with written checks, Shady.
The coworker they fired then started her own practice, and I rented office space from her
to see clients on the side, which was always previously encouraged.
I also got an invitation to go see a treatment center in another state.
I said I was going, and COO Sunnyboy was not okay with it, despite the company being
all about networking.
Ah, yes, we're all about networking, unless you're networking within our industry after we created
a toxic environment.
That tracks.
As I was about to get on the plane, I got a call from my admin, and she said, he knows, he knows your renting office space from her, and he's pissed. You need to get out. Oh, snap. I was never so anxious in all my life. I knew what I needed to do when I got back from this trip. I confronted him and said, I know you know about my side job and who I'm renting from. He said that he didn't see how we could continue our working relationship. When I'm working with people who are only sharing their warped side of a story and painting him as the bad guy.
Again, this is like Dr. Romney 101.
Yeah, it's so cartoonishly narcissistic as well.
Yeah, silly.
He then asked, do you trust me?
No, I said.
Then this is you quitting.
I said, this is you firing me.
Damn, strong play there, good for you.
He would love nothing more than to be like, oh, she resigns so she doesn't get unemployment.
Yeah, exactly.
He withheld my last paycheck.
Of course.
I showed up to the office demanding it, and he never gave it to me.
I took them to small claims court, and that got their attention.
I asked for $400 more than my normal pay, which was minuscule in hindsight.
Later, I started working for another small company that also had a strange culture, to say the least.
My one male coworker there was well respected in the field, and he and I were fairly close.
The admin from the previous company came with me to this one.
One day, a few hours after a virtual team meeting, she sent me a photo of the business's Facebook page
where an outraged client had posted my co-worker's mugshot.
He had been arrested that same day for soliciting prostitution.
Oh, that is so embarrassing.
So embarrassing.
Oh, on your company's Facebook page and you can't delete it, I guess.
Man, he and the tip stealing chef from question two must have been out getting sh wasted.
Yeah, that's right.
These people are therapists, right?
Well, it's funny you say that because she goes on to say,
can't make this stuff up.
The mental health field is something else.
It sure is.
I guess prostitution is one of those crimes that cuts across all professions,
even podcasting, or so I've heard.
Universally beloved.
Even people with master's degrees
can be drawn to a tut, I guess.
So she wraps up,
this madness was one for the books.
I'm in my own private practice now,
and I'm thriving,
signed,
still reeling from the revealing
and unappealing
things these touchy-feely people
were concealing
when they claimed to be healing.
You know, Gabe,
when I hear about backstabbing
at a regressive brokerage firm
or criminal behavior in a restaurant kitchen
or even nudity on the graveyard shift at a supermarket.
I'm like, okay, that's wild, but I could see that.
That happens.
But when you hear about therapists, people whose whole purpose is helping people,
when you hear about clinicians bullying their staff and soliciting sex workers.
Yeah, it's like, what the actual fuck?
Yeah, it's just so hard to wrap my head around that.
But maybe I'm being naive.
I know therapists are human beings too, of course.
So maybe the mental health world is just as dysfunctional as any other industry.
But I guess it just shocks me.
It seems like it shouldn't happen.
It shocks me as well because they're training.
involves or should involve anyway, a lot of introspection, self-work along the way. Like, if you go
through grad school to become a therapist, right, and you find yourself, I don't know, cheating on
your partner, or frequenting sex workers, or railing lines during the day, or whatever it is.
Yeah, wouldn't you want to address that? That's what I'm saying. Yes. You'd think so. But then I wonder,
maybe those dysfunctional behaviors are what draw a lot of people to this field. Like, you know how much
I pay someone to just sit there and listen to me while I do lines and walk around my neighborhood? I should
get into that business. Yeah, then they just don't fix the problem. Look, that I understand. You got to
have some of it in you in order to want to devote your life to it. But how are you going to treat a patient
for an addiction or a struggling marriage and then leave your office and go hire a sex worker or do
recreational drugs and not feel like a total hypocrite? I mean, that's feedback Friday territory,
right? That's what I can't wrap my head around. I don't know. I can't either. It's a good question.
Also, we also don't know the whole story. We don't know if he had a true sex addiction or whether
this was a pattern. I mean, look, maybe he got busted on some weird.
one-off thing. Who knows? Okay, maybe I'm being a little unfair, but also, what are the odds of that?
It's your first prostitute, you get busted? If he got busted, his one and only time hiring a sex worker,
that would be really bad luck. Really bad luck. So I'm speculating, obviously, but I'm guessing
that was not the only time he did that. And I, look, I have very few issues with sex work as long as
everybody's safe and consenting and all that stuff, which is obviously a complicated topic.
What I find problematic is the idea that a therapist who maybe slash probably has a habit of frequenting sex workers is then trying to treat patients for addiction and dysfunctional behavior.
Maybe I'm just a total Boy Scout in a square and everybody be dysfunctional AF and hiring sex workers.
I don't know, though.
Maybe our friend here can enlighten us.
Also, these people work in the addiction treatment world.
And I am starting to wonder if that part of the mental health industry is just a touch more dysfunctional than the others.
I'm thinking about the letter we took last week from the guy who wanted to work in the recovery world.
And remember, he had a clinic dangle a job opportunity in front of him so they could just keep running his insurance.
And then when they turned it down.
Oh, this guy's still in our facility.
Yeah, I think he thinks he's going to get a job.
But they're like, no, no, no, we're billing Medicaid.
And then they kicked him out when they couldn't make money off of him.
So is this part of that industry just kind of shady?
Who knows, man?
Well, Gabe, you know that my mom's brother, the one I've talked about on the show a few times.
He was supposedly an addiction counselor and he was also a lifelong heroin addict.
I didn't know that. You never told me that, really. Yeah, it's just, you know, and he was an addiction
counsel, at least after getting out of prison once he became the, I don't know, although now that I think he was
such a bullshitter, I don't think any of us know for sure that any of that was true. Okay, so maybe
total lie, but also maybe he was fully on heroin while this was coaching people? That's crazy.
100%. Anyway, I'm curious, if anyone listening right now knows the answer to this, if our friend here,
who wrote in knows, is there more bonker stuff happening in the addiction treatment industry than
in the larger mental health field? Or are we just solid?
selecting for crazy-ish because it's feedback Friday. I'm genuinely curious.
Anyway, my takeaway from this is, even professionals who are held to higher standards can act a
fool. And when that happens, you either got to call it out or you got to get the hell out.
The advantage to working in licensed professions like mental health, medicine, law, industries
that have clear ethical standards is that you can report an ethics violation and the relevant
bodies will investigate. Like this thing about firing a clinician without giving their patients
closure, that's an ethics violation. I've heard that before. It's something you could let
the board of psychology or whatever it is in your state know, and they should take action. It doesn't mean
they'll necessarily strip the person in their license, but they should at least look into it and maybe
notify the person that that's not cool. And in fields where people's lives and mental health are in the
balance, that is so important. It's so important. Those boards are doing a crucial job in that
respect. My other takeaway from the story is that being territorial with your employees never pays off.
I completely agree. The moment you as a boss are getting uneasy about your employees, I don't know,
getting to know other people in the field or developing perfectly legitimate side hustles or whatever
it is, that's a moment to go, okay, why am I so uneasy about this? Is this actually unethical and
competitive to me or am I trying to control my staff because I'm insecure? Yep, there's that
insecurity again. Yeah, I mean, the thing is leaders like this are playing the short game. They're not
playing the long game, right? They're thinking, I need to keep people under my thumb and make sure they
never leave me because if they leave me, then I lose. Instead of going, yeah, it's possible that some of our
clinicians might eventually go to other centers or they might move into private practice or go into
another specialty, but then our network grows, right? If we give them freedom, if we part ways with a lot
of goodwill, maybe we refer patients back and forth, or maybe we collaborate on new initiatives or we
share resources. We can all win. I just don't understand why more people don't take that view,
even a little bit. Totally. But the thing with narcissistic leaders and insecure bosses and just
petty people in general, they can't play that bigger game. They only see the world through a very
narrow prism. And that prism is, what does this mean for me? How do I look out for number one?
If they're even thinking that consciously about it. Right. I think a lot of these folks are just
gaping wounds of insecurity and neediness. And every little bump in the road is a catastrophe.
Every degree of freedom is a risk or a potential risk, which is why they develop these very
rigid ideas like, oh, we need allies, not enemies. When really what they're saying is anyone
who wants something different from what I want is threatening to me. Bingo, yeah. And is there for the
enemy and doesn't deserve our curiosity or our support. And by the way, that black and white thinking
it's also kind of a hallmark of narcissism, I think, and also of just dysfunctional personalities in
general. Look, I do get it to some degree. You obviously want to retain your employees. You don't
want turnover to be super high. You have to protect your staff. But it seems to me that there are
two ways to do that. You either go full North Korea and you try to control them. Right, which never
works. Which never works, which just produces the opposite response. Or you create an environment where people
do have the liberty to make moves or speak up when they're unhappy or influence the organization. And then
they probably stick around much longer because, you know, the workplace is healthy and supportive
and high functioning and they have a stake in it. The analogy to countries is actually kind of a good
one. It's the exact same thing. Because in both cases, if you're going to control people, you need them
to fear you. But the difference is in a free market economy anyway, people could just peace out if they
feel controlled and threatened. And they will eventually if they have any sort of other better
opportunities. Anyway, I'm sorry you dealt with these A-holes. They sound like awful leaders. We didn't
even touch on the rampant sexism and racism at this place, which is absurd. Oh yeah. I forgot about
that, honestly, in the middle of all that. Yeah, it's unconscionable. I'm glad you saw the light and you
started your own practice and that you're thriving now. That is super exciting. Well done. All right. Next
up. Hey, Jordan and Gabe. I worked for a contractor for a few months as an office admin. He was a
walking Italian-American stereotype, and he embraced it. He carried himself like he was Tony
Soprano, but he was more of a Michael Scott mixed with Tony Soprano. It was nauseating.
What a mash-up. Yeah, so just like a swaggering nincom poop? Interesting.
A gentle moron in a shiny shark skin suit. That's what she said. Hey, oh. Hilarious. So she goes on,
hindsight is 2020, but there were red flags from the start. In my 20-minute interview with him,
I learned about his dead parents, when, where, and how they died, how he lost almost a million
dollars because of a former, quote-unquote, rogue employee, how he was moving from the very nice
office we were having the interview in to his buddy's shop 20 minutes away. I thought it was weird
he was sharing so much when we just met, but I chalked it up to him being an open person.
And honestly, I was desperate to leave my other job.
Yeah, so two interesting things here already. First, over sharing like that, again, bit of a
red flag, even if it is kind of innocent. Dolores vibes, 100%. Strong Dolores vibes. At a minimum,
this kind of thing shows a lack of discernment and lack of boundaries, in my opinion. Second,
the whole, oh, my rogue employee made me lose a million dollars thing. That's also weird because, A,
something seriously wrong must have happened for you to lose a million dollars. A million dollars.
As a contractor. Huge. And B, where were you and all that? What does that say about you to say nothing
of the fact that it's totally unnecessary to be sharing that with a new hire? There's another interesting thing in here about
being desperate to leave a job and how that can sometimes blind you to these red flags. It can make you
want to brush them off a little too much. Yep, desperation, even just eagerness. It can really mess with
your judgment. There have been tons of studies about this. It's one of the things that can make people
fall for scams too. When you want to believe something, your mind will help tell that story. It'll
discount a lot of the concerning facts along the way. There's something I always have to keep in mind when I'm
evaluating an opportunity. You have to correct for that bias when you're excited about something,
whether it's a job or an asset or a person, especially a person.
Right, yeah, because you can start to get sucked into the narrative that the person is wanting to.
You want to buy into the story that it's great because you have good reasons to get out of the old story.
So he goes on, within the first week, I heard four different versions of the story of his parents' deaths.
Okay, so not only is he oversharing, he's telling everyone a different story.
So he's a liar.
I realized he didn't have 80 employees, like he said in the interview, but just five.
poor schmucks on his payroll, one of which was me.
Oh my God.
Three of us worked in a 10 by 6 space.
Tony was in the office 10 hours a week, max, and would spend that time with his feet up on
his desk talking on speaker with his golf buddies.
He also had extreme rage issues.
One time he went from having a calm, normal conversation with an elderly lady about some
repairs she needed, to screaming, red-faced and telling her to go F herself in less than
30 seconds.
he would refer to his employees as retarded toddlers when they would make a mistake or ask a quote
unquote stupid question. He blamed everything that was going wrong on everyone else. He could do no
wrong. He was always right. He constantly spoke about loyalty and devotion to his company that he needed
people who would die for his company. Oh my God. You're doing bathroom rentos on like two bedroom houses.
What are you talking about? Yeah, what are you talking about? Again, the narcissism and the you're either with us or
against us thing. I'm starting to think the moment you hear a boss say this kind of thing, just start
dusting off ye old resume. Jeez. One time we were talking about ghost stories, and he took out a little
vile of holy water and started splashing it on himself mid-conversation. He then stood up and kissed the
cross of this rosary that was on his wall. I was raised Catholic, so I'm used to some woo-woo
things, but this was so random, it was hard to contain my laughter. Wow, that's a great detail.
I mean, look, he's a lot to believe whatever he believes. I'm not going to mock him for that.
But there's something objectively hilarious about Michael Scott, Tony Sopranos,
screaming at old ladies on the phone to go f*** themselves and calling his staff retarded toddlers
and then turning around and splashing himself with holy water in the office because somebody's talking about ghost stories.
I feel like this guy in Dolores would actually hit it off.
Yeah, she's a mob wife type. He's a mob type wannabe.
Exactly.
She's missing some teeth. He's missing some brain cells. It might just work.
How great would it be if we could introduce the villains in Feedback Friday letters to one another?
Just see if they hit it off.
Yep, we could get the chef from question two into the treatment center from two letters ago,
see if they can help him kick his addiction to gambling and blow.
I think you might be on to something here.
Yeah, then they write into Feedback Friday and the villains become the heroes.
Oh, I would love this.
This would be so fun.
Do you need more email in that inbox, though?
But how great would that be?
Dear Jordan and Gabe, a few months ago, I met a woman in a pink pantsuit who was missing four molars.
Sorry, molars.
Mollars.
molars. Yeah, exactly. She loved hot dogs. The problem is she also loves wordal. Right, which is a real bummer. I'm more of an online poker game. Exactly. How are we going to make it work? So she goes on, he would make promises of promotions and raises. He filled my head with dreams that were never going to come true. I stuck around for as long as I did because he was very complimentary of my work and seemed genuinely happy with what I was doing for him. Recognition that I never got at any other job. One day, he accused me and another employee,
of conspiring against him.
Then twisted my words right in front of me,
minutes after I finished talking.
That's when I started planning my escape.
I applied to a few places and got an interview
and then an offer of almost double my salary
at a huge company.
Nice. Well done.
I put in my notice in front of the HR lady
because I was afraid that Tony would explode.
I'm shocked there's an HR lady at this company.
I'm not going to lie.
There's five people and one of them is HR.
Exactly.
But he didn't explode.
Instead, he said,
okay.
and left for the rest of the day. The next day, he ignored me all morning. I had to ask him the same
question three times before he would even acknowledge me. At the end of the day, when it was just me and him,
he asked if we could talk. He then went into this whole thing about how he loved me like a daughter,
and he panicked when I quit because he didn't know how he would go forward without me. He had had the
company for 17 years at this point. I was there for four months. Side note, I don't know what's more
disturbing. If that was just a tactic to pull on her heartstrings or if he actually meant that.
I'm sure it's a tactic. Come on. Or he's like so unstable and like sensitive that I don't know.
I don't know with this guy. I explained that I was uncomfortable working for him. I listed the various
things he said to customers and to employees and said I knew one day he would turn on me. Wow. That takes
courage. I don't know if I would have done that. I would have just quit and gotten out of there.
He kept cutting me off saying I just don't understand him and I shouldn't make assumptions about him.
I decided I was not going to stick out my two weeks.
The next morning, I wrote up an email reiterating everything I said to him that he didn't listen
to and sent it to him and HR, left my keys and company card on his desk, and bounced forever.
I blocked his number because I was afraid of him calling and ripping me a new one.
For a week afterwards, I kept getting calls from an unknown number that would drop every time I picked up.
It was such a strange and stressful experience that I can laugh about it now, but it truly was
an awful four months.
I still read that email sometimes and pat myself on the back for having the balls to send it.
Signed, still looking for the holy water to cleanse me of the only offer where I was both the sworn enemy and the golden daughter.
Oh, I like that one, Gabe. That one was clean. Thank you. Got some double internal rhymes in there too.
Oh, you'd like that. Appreciate it. I did not see Holy Water and Golden Daughter come. Really channeling your inner Eminem today.
Do you really like it or are you just gassing me up the way this guy gassed up our friend for months?
Yeah. Oh, damn it. You saw through my manipulation. I know. How do you.
dare you call me. You're like a son to me, Gabriel. This place can't run without you. Pardon me while I type
up an email. C.C. Jen on it. Dear Gelga and Jen. We have two employees in one of them as HR. Anyway,
great job on getting out of this place, writing up that letter. You should be proud of that. It's scary to
stand up to a boss like this, even if he is, kind of Michael Scott-ish. I'm actually impressed. It only took
you four months to realize you had to get out. Kudos to you for that. It's funny. This also reminds me
of one of the letters we took on our last bad bosses episode, The Guy Who Ran a Luxury Car Garage,
And then he brought that young woman onto the team and basically love bombed her until she came on full time.
You remember?
Yeah, at which point he turned on her and she couldn't do anything right.
Yep.
Interestingly, that guy also said he viewed that listener like a daughter and was like, come on board, join us.
I want you to be part of this company for a long, long time.
Yeah, I remember that.
So again, there's either something about these listeners or these bosses that triggers some father-daughter template
or personalities like this use the whole, I think of you as a daughter thing to keep them in their orbit
because they have zero shame.
Exactly.
That's what I was getting at earlier.
Like, what's happening here?
Maybe it's both.
But even if they do feel fatherly toward them,
that's even more reason to treat somebody well, right?
Well, right.
So that's what makes me think it's bullshit.
If you really think of me as a daughter,
maybe don't manipulate me and cut me down all the time, bro.
The other thing I find fascinating about the story,
and it's connected to the thing I mentioned earlier
about how being desperate to leave one situation
can desensitize you to red flags.
She said she stuck around for as long as I did
because he was very complimentary of my work and seemed genuinely happy with what I was doing for him.
Right, recognition she said she never got at any other job.
Exactly, which I can totally understand.
Being validated at work is powerful, right?
And it's important.
But if you're starved for validation or you're unusually susceptible to flattery
and those compliments do not align with how you're being actually treated at work,
that can keep you stuck in a bad situation because it can feel so good to be praised.
Yes, that's another thing to keep an eye on.
I'm with you. Being validated appropriately at work, that's a form of value. That's necessary.
It's a form of psychic compensation to steal a term Scott Galloway used in our interview.
Oh, man, I love that term when he used that. That was a good one.
Yeah, it's a good one. But if a boss is showering you with compliments in order to avoid paying you what you are worth, or if they're praising you one day and then being cruel to you the next day, that's a different thing.
Then you've got to wonder if the validation is even genuine or if it's just another tactic.
Or even if it is genuine, you got to ask if it's coming from somebody who's not treating you in a way that refraising you.
flex their supposedly high esteem. Like, okay, you like me. You're thrilled with my work. Wonderful.
But then why are you screaming at me or why are you accusing me of conspiring against you or not
giving me a raise or whatever it is? When there's a disconnect between those two things, that's
another good signal to pay attention to. But that's a good point. Desperation can really seduce you
into a questionable job and an imbalanced need for validation can keep you stuck in that job too.
So the other big thing that jumped out at me about this one was when Tony Scott accused her. You
You mentioned this, another employee conspiring against him.
That paranoia, that everyone's out to get me mentality, those qualities, man, they just scream,
run to me.
Yes.
I also find it so creepy that this guy called her nonstop for a week from a private number
after she blocked him.
Ugh, so creepy, stressful.
Also, like, why?
Just take the L, dude.
She quit.
Time to bamboozle someone else or finally sign up for therapy, better help, and figure out
why your business is plagued by so much drama.
Hint, it's you.
Anyway, I'm thrilled you got out of there so quickly.
I'm even more thrilled that you got an offer of almost double your salary at a huge company.
I think that's fantastic. I'm sure that speaks to just how valuable you are. And I love that you have
that email to look back on. That document is a testament to your confidence, your ability to protect
yourself and your courage and standing up to an objectively frightening personality. And now that you know
what to look for and what pressure points you have that might have made you susceptible to a personality
like this in the first place, I doubt you'll end up working for somebody like him again. But listen,
If you still have his email address, shoot that on over to Gabe.
It sounds like he wants to play matchmaker for Dolores with the help of our friend from
Question 1, and you know he's going to make that happen.
All four of us can parent trap these two into a relationship.
Is that parent trapping?
No.
I guess not because they were never together, but I still like the metaphor.
The metaphor being that we're all the kids of these two nut jobs and we just want to get the family
back together so everybody can be happy and dysfunctional together.
That's a normal thing to want, right?
There's nothing weird about that.
No, that's nothing to look at here.
I want to thank all of you for suffering through these horrible jobs
and putting up with these ridiculous bosses
so we could learn from your stories this week.
I know this episode was a little lighter
than our usual fare,
but I think there were some really valuable lessons in there.
Like, don't hire coaked up chefs or janitors,
or you will see some workplace nudity.
That's what I'm taking away.
To be fair, if you're not hiring cooked up chefs,
you're going to have a hard time hiring chefs.
Like eliminates like half 50% of the chefs out of the way.
The pool of applicants is going to be significantly diminished.
I was going to say,
beware the narcissists and uplift people
rather than cut them down.
But sure, yeah, let's go with yours, Gabe.
Don't hire Cokeheads, or you will see Homer Simpson and his tidy whitties
and or a dumpster fire of a chef robbing your safe at 2 a.m.
after getting a hand shandy in the parking lot.
And on that note, go enjoy your own auditory hand shandy by going back and check out Victor
Viscovo and our skeptical Sunday, if you haven't done so yet.
The best things that have happened in my life and business have come through my network.
That's the circle of people that I know like and trust.
I'm teaching you how to build the same thing for yourself.
In our six-minute networking course, the course is free.
I don't need your credit card number.
There's nothing for sale.
It's not schmoozy or gross,
and you can find it on the thinkific platform
at 6 minute networking.com.
The drills really take a couple minutes a day.
Dig that well before you're thirsty people.
Build relationships before you need them.
Once again, 6 minute networking.com.
Show notes and transcripts are on the website.
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ways to support the show,
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Our advice and opinions are our own and I'm a lawyer, but I'm not your lawyer.
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Remember, we rise by lifting others.
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And we'll see you next time.
sample of my interview with Guy Raz, who hosts NPR's How I Built This. He shares his number one
secret to getting a great interview, how asking difficult questions during the interview serves both
the overall story and the guests being grilled, and it's kind of nice to just riff with somebody
else in the business. Here's a quick bite. I came to NPR as a 22-year-old intern. I was very lucky.
You know, I really wanted to be an overseas reporter, and the stars were sort of aligned in the right
way where I got the job. And I was totally terrified. You know, I was sent to Berlin to be the
correspondent for NPR. Don't mess this up. Oh yeah, and by the way, you're going to Bosnia
tomorrow. And that was how I began overseas as a foreign correspondent. Bearing witness to historical
events being somewhere where they're unfolding in front of your eyes in real time is thrilling.
It's absolutely extraordinary and fascinating. I mean, imagine if you were standing at the Berlin Wall
on November 9th, 1989.
Yeah.
It's an extraordinary feeling to be in these places,
and I was able to witness history unfold in front of my eyes many, many times.
If there's really a secret to interviewing people, this is my secret.
If you really want to get a good interview from somebody,
you need to honor their story.
You need to honor them.
If they're coming to talk to you,
and the way you honor them is you learn a lot about them.
You spend the time.
You do the work.
And if you do that, there's a better than 50% chance that they will appreciate that and respect that.
I mean, those wow moments, they're real because what I do in an interview is I completely leave the world that I'm in.
I completely leave the surroundings, everything, all the chaos, the noise.
You know, Trump and politics, I just leave it.
It's out.
It's all the noise.
COVID's gone.
It's like when you see a movie.
I am just in that person's world.
For more, including the one teachable quality all entrepreneurs seem to have in common,
check out episode 404 of The Jordan Harbinger Show with Guy Raz.
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Recently, they've covered things like why we care so much what other people think, the benefits
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