The Jordan Harbinger Show - 1248: Bitter Defamation Tests Small Town Reputation | Feedback Friday
Episode Date: November 28, 2025Your ex-partner stole inventory, rebranded it, and spent three years cyberstalking and defaming you in your tiny town. Welcome to Feedback Friday!And in case you didn't already know it, Jorda...n Harbinger (@JordanHarbinger) and Gabriel Mizrahi (@GabeMizrahi) banter and take your comments and questions for Feedback Friday right here every week! If you want us to answer your question, register your feedback, or tell your story on one of our upcoming weekly Feedback Friday episodes, drop us a line at friday@jordanharbinger.com. Now let's dive in!Full show notes and resources can be found here: jordanharbinger.com/1248On This Week's Feedback Friday:Your co-founder turned hostile, stole your inventory, rebranded your products, and launched a years-long campaign of defamation, impersonation, and stalking in your tiny town. You've stayed silent, filed for a restraining order, and kept meticulous records. How do you survive when disengagement doesn't end it? [Thanks once again to attorney Corbin Payne for helping us answer this!]Your brother married a Ukrainian student who is in the country on a scholarship after knowing her for just few weeks, and now your family's playing detective on whether this whirlwind romance is the real deal — or a potential disaster waiting to happen. How do you balance your skepticism with support?You inherited an employee whose dementia is progressing, and now you're caught between compassion and company policy — trying to protect someone's dignity while managing real workplace challenges. What's the ethical playbook when someone's cognitive decline becomes impossible to ignore? [Thanks to HR professional Joanna Tate for helping us with this one!]Recommendation of the Week: Core Power Elite protein shake by FairlifeYou run an affordable hearing aid business helping seniors, but you're terrified of being "pushy" when reaching out to senior centers or asking customers for referrals. Meanwhile, a financial advisor keeps hounding you for money and contacts. How do you promote your mission without feeling like a transactional robot — or worse, a smarmy salesperson?Have any questions, comments, or stories you'd like to share with us? Drop us a line at friday@jordanharbinger.com!Connect with Jordan on Twitter at @JordanHarbinger and Instagram at @jordanharbinger.Connect with Gabriel on Twitter at @GabeMizrahi and Instagram @gabrielmizrahi.And if you're still game to support us, please leave a review here — even one sentence helps! Sign up for Six-Minute Networking — our free networking and relationship development mini course — at jordanharbinger.com/course!Subscribe to our once-a-week Wee Bit Wiser newsletter today and start filling your Wednesdays with wisdom!Do you even Reddit, bro? Join us at r/JordanHarbinger!This Episode Is Brought To You By Our Fine Sponsors:Jaspr: Black Friday discounts: jaspr.co/jordan, code JORDANAura Frames: $35 off: auraframes.com, code JORDANChilipad: 20% off: sleep.me/jordan, code JORDANLand Rover Defender: landroverusa.comHomes.com: Find your home: homes.comSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
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This episode is sponsored in part by Conspiruality Podcast.
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Welcome to Feedback Friday.
I'm your host, Jordan Harbinger.
As always, I'm here with Feedback Friday producer,
the high-end salon tweezer,
helping me pluck this unibrow of life drama,
Gabriel Mizrahi.
On the Jordan Harbinger show,
we decode the stories,
secrets and skills of the world's most fascinating people
and turn their wisdom into practical advice
that you can use to impact your own life
and those around you.
Our mission is to help you become
a better-informed, more critical thinker,
and during the week,
we have long-form conversations
with a variety of amazing folks from arms dealers, drug traffickers,
former jihadis, rocket scientists, and astronauts.
This week we had Mike Feldstein from Jasper,
we talked about air quality, smoke, mold, and more.
We also had Dr. Eric Cole, former CIA on cybersecurity
and the incoming impending Cyber 9-11,
and we also did a skeptical Sunday on Black Friday.
On Fridays, though, we share stories, take listener letters,
offer advice, play obnoxious soundbites,
and compare Gabe to various premium bathroom appliances.
And our dear listeners,
Dilemmas to unwanted follicles, apparently.
That's right, that's right.
I hear we have a full dues cruise today,
so let's get right into it.
Gabe, what is the first thing out of the mailbag?
Hey, Jordan and Gabe.
Over three years ago,
I co-founded a small business
with a woman in my very small, isolated town,
a dream I had nurtured for six years
and invited her into.
During the few months we were partnered,
I stepped away from my own main business
of 10 years to devote all my time to the new venture.
Then, shortly after we launched,
while I was out of town,
she abruptly turned hostile.
It started when she intentionally crossed an ethical boundary I had clearly set,
almost as if she wanted to provoke a conflict.
There hadn't been any fight or issue before that.
Her shift was confusing and extreme.
At the beginning, I did everything I could to de-escalate and seek resolution,
calmly, respectfully, and with documentation to prove it,
even through her hostility and abuse.
It didn't matter.
She stole all of our inventory from my home studio before I returned.
sabotage of the company and kicked off a years-long smear campaign, impersonation, defamation,
cyberbullying, stalking, and relentless social sabotage.
Within two weeks of stealing the inventory, she had it repackaged under a different brand
and has been selling the product and using our intellectual property ever since,
while publicly claiming to this day that I owe her a substantial amount of money.
Infuriating.
She's also framed me as mentally ill and untrustworthy,
weaponized and twisted sensitive personal information about my past, posted my photo with captions like
worst person I've ever known, I escaped the devil herself, and fabricated stories about me harming others
and even conspiring to murder in our local Facebook groups and her personal social media.
She's reached out to landlords, business owners, and my closest friends in an effort to isolate
me socially and professionally, sometimes offering dinners or tea time or sending unsolicited voice.
memos to warn them that I'm a dangerous manipulative narcissist, hiding behind a mask all under the
guise of protecting the community and community care. It's not just online. She's followed me in her
car and recently approached me aggressively on the street, then trailed me and a friend into a store
after trying to confront me. She's even impersonated me in an attempt to have me committed
to a psychiatric facility. In a tight-knit community of just a few thousand people that I'm deeply
involved in. This is devastating. Behind the scenes, several people have told me that they know she's unstable
and out of control, but most are understandably afraid to stand up to her or call her out. I do believe
she's digging her own grave, but the damage in the meantime has been immense. I no longer know what she's
capable of as her audacity seems to have no bounds. After the theft, I hired an expensive business
attorney to dissolve and settle the 50-50 LLC and liquidate the assets. But due to his negligence,
he sent an embarrassingly erroneous letter without my review,
she was able to manipulate the situation, stall the settlement,
and rack up my bill, which put me into debt.
Oh, my God.
So irritating to hear.
I'm so sorry.
I believe his errors gave her the justification she uses for her ongoing harassment.
I've kept meticulous records of all of this,
but have never responded publicly.
Recently, after she escalated to posting on a public community forum
accusing me of being litigious, fraudulent, exploitative, and predatory, I filed for a restraining order.
The temporary order was denied, and I'm now hesitant to have her served before the hearing,
which is scheduled in a couple of weeks. The idea that she'll read the harassment details and
impact statement without a TRO in place feels legitimately terrifying. I fear it will enrage and
fuel her, yet also give her the satisfaction of knowing how much harm she's caused. And if I were to
lose the hearing, even though my case is strong. I honestly don't know how I would recover from that blow.
I'm a single woman, self-employed, and managing chronic health issues. While I'm fortunate to have
amazing support in this town, this campaign has wrecked my livelihood, disrupted my reputation,
destroyed some quote-unquote friendships, and consumed my peace of mind and feelings of safety.
Walking away and starving this person of attention hasn't stopped it. I've been no contact since
August 2022, and the constant hypervigilance is wearing me down. I've done therapy, I've made art from
the pain, I've stayed off social media. I've tried every version of detachment I can think of.
It seems that the more resilient and non-responsive I am, the more nuclear she gets. Nothing slows her
down. I'm in a nightmare I cannot seem to wake up from. How do you mentally navigate a long-term
campaign like this when disengagement doesn't end it? How do you protect your future,
when someone is actively rewriting your past?
Is pursuing a malpractice case against a lawyer
or a defamation case against the abuser
worth the financial and emotional cost?
And do you have any practical or psychological strategies
beyond the legal system
for surviving this kind of sustained attack?
Any dark Jordan wisdom?
Signed, looking to recover
when I can't find a buffer
against this woman who wants to smother, other,
and be a real motherfucker
when all I'm trying to do is discover
how to be a lover and take cover.
Man, this is awful.
A nightmare indeed.
I'm so sorry you're going through this.
This ex-partner of yours, I don't know, Gabe,
she doesn't just sound mean and petty.
She sounds mentally ill.
Yeah.
I was almost like, wow, this person is like,
Uber petty and Uber mean,
but then it was like, oh, it's been since 2022.
Okay, that's not a normal time to hold a grudge
at this level of intensity, if that makes sense, you know, like.
While you're also trying to run the business you want to make successful,
so it's curious.
That you stole from her.
It's very odd.
Whatever led up to this business breakup,
no one deserves this kind of treatment.
And you'd have to just be off your rocker
to want to ruin someone's life in this way.
When I had a bad business breakup,
I didn't even think about doing stuff like this.
Really?
You're like, I hope it gets hit by a garbage truck.
And then like two hours later, you're like, oh, whatever.
You like teeter between apathy.
Got to schedule my next interview.
Gotta keep working.
Yeah.
And then like a few months later,
you're just like, whatever.
Like if a bad thing happened,
I wouldn't be like sad about it,
but I'm not going to spend any energy making that happen, okay?
This woman, she sounds like she's out of her freaking tree,
and she just has way too much time on her hands, truly disturbing.
And my heart goes out to you for all of it.
We wanted to talk to an expert here, of course,
so we reached out to attorney and friend of the show, Corbin Payne.
And Corbyn had the same reaction we did.
He said this is awful.
He hates hearing this.
So to get this legal subplot out of the way,
Corbin said that it sounds like that janky attorney caused you actual damages
and destroyed your case by something.
sending a bad letter. He also said he was shocked that it was sent without your review. I frankly am too.
My lawyers send me everything and it's not just because I'm also a lawyer. I mean, they want to make
sure that it's correct. In fact, Corbyn said he never does anything like that because he doesn't know all
the facts about what his clients have lived through and he's definitely capable of misunderstanding
things communicated by one of his clients as is any attorney, really. So he does feel that you have
a negligence slash malpractice case against this lawyer. Dollars to donuts the attorney has.
malpractice insurance for stuff like this. So he's going to be represented by an attorney
paid by an insurance company. And insurance companies, they'll pay out when push comes to shove,
especially against the plaintiff. The question becomes, is it worth pursuing? Corbyn's take was,
if this were the only thing you were dealing with, he'd say, yeah, maybe. The problem is,
this isn't the only thing you're pursuing. And that changes the calculus for Corbyn. So he felt
that you need to ask yourself if it's really worth fighting a two-front war. If you're asking me,
I guess I would say like, you know, let the lawyer thing go and focus on the main problem here.
But again, that's up to you to decide.
Corbin did say that if you don't sue him, you could still report him to the licensing board,
so the bar for an ethics violation and or a malpractice.
They investigate.
They can impose sanctions or other punishment if they decide it's warranted.
That's totally free, but it's unlikely that you will get any damages from that.
But there is something satisfying about reporting a bad lawyer
and knowing that they're getting their ass handed to them
and they're actually facing consequences from somebody they can't ignore.
But, look, it might be helpful to you down the line because you might be able to use it to
counteract any defenses your ex-partner could raise about that letter, and it could help you
make the case that you are not the villain here.
So that bit of business dispensed with, let's talk about the real villain here.
This ex-business partner, this B-word on wheels, man, sheesh. Gabe, the lion, the witch,
and the audacity of this, am I right?
That is a classic right there.
Corbyn's strong take was, absolutely proceed forward on the restraining.
order. Here's why. This woman is already awful. Corbin totally gets why you feel you can't bear the thought of
this woman reading about how she hurt you. He gets it. We get it. But we just don't know that the pain of that is
greater than the long-term pain of getting her to act with impunity. Corbin's stance is, the best way to
deal with bullies is head-on. To quote him here, they're pretty cocky until somebody punches them in the
mouth. In the beginning, yes, this kind of situation often hurts for the victim. The bully remains a bully. They
continue to behave as such, but Corbyn said that something powerful happens after a victim starts
standing up for themselves. The bully starts to realize that they have no actual power. For all their
strength and cunning and malice, they usually can't force their victim to do anything unless the victim
consents to it. You probably know this. Corbin has represented several former bullies and more than a few
current bullies as well as many victims of bullying. Losing control, having a victim get up and hit
back after taking a pounding from the bully. He said that is a moment.
of profound terror for the bully. So his wish for you, be brave and be relentless.
Yep. To quote him one more time here, he said, no bully is ever truly brave. At best,
they're foolhardy. And I think that might apply to a woman who is putting herself at considerable risk
to make your life a living hell. So Corbyn wanted to dig into this a little deeper. And he made a few
assumptions after reading between the lines of your email. He might not be right about every single one,
but he wanted to get into this a little bit more. So Corbyn has a suspicion that you asked the judge to
grant a temporary restraining order in which the judge orders your ex-partner to stop saying certain
things. If that's the case, Corbyn said that it won't fly because we have a First Amendment right
to free speech, right? So entering into an order to make her stop saying certain things about you,
that is going to be a tough sell. But that doesn't mean you're out of options. Corbant feels
that you need to be asking the court to order her to cease defaming,
libeling, which is written defamation,
slandering, which is spoken verbal defamation,
and or harassing you.
Those actions are not covered by the Constitution.
She doesn't have a protected right to do those things.
Corbyn said a judge can absolutely order that nonsense to stop,
and it is a subtle distinction, but it's an important one.
So his advice there is,
after getting in front of the judge,
stress this aspect of her conduct and her statements
with all of your documentation, ask for protection against abuse, defamation, slander, libel.
Corbyn said that's the framework in which the judge can operate.
Yes, Corbyn is also thrilled that you've meticulously documented everything.
That's critical.
And you can probably bet this woman hasn't documented anything.
I don't know what it is about bullies, but they're so cocky.
And this person is also sort of like not all there, I think.
It's very unlikely that they've created the documentation that's going to be persuasive in court.
It would be a whole other layer of crazy if she were actually documenting her own harassment and abuse of our friend here.
On Tuesday, March 3rd, I drove and tailed her to the hardware store in town.
Exactly.
That's not happening.
She doesn't know where she was, which day, when.
I mean, I suppose there's a world in which she documents things that are only happening in her mind.
And then, but it's like, okay, and she doesn't document her response to those things.
So when you say that she's engaging in misconduct and she's swearing she didn't, it's really going to be your documentation that wins the day.
So get tactical for a moment.
Walk in there with two copies of everything, depending on your state's rules of evidence,
you will likely have to hand a copy to her or her attorney and another to the judge.
If you need to play videos or audio recordings, make sure to bring whatever equipment
as well as AV hookups to facilitate that.
Maybe you even consider bringing in a few other witnesses who can also document what's been done,
like that friend you walked into the store with that day that she followed you.
And if the judge orders your ex-partner to quit harassing you, then she faces an important choice.
Does she give it up and concede defeat, or does she double down and keep harassing and defaming you?
If she concedes defeat, then you'll have peace, which would be so sweet.
If she doubles down, then you can hit her with a contempt of court petition.
She could be looking at fines and or jail.
And if all this fails, you also have the option to sue her for defamation, libel, slander, conversion, which is theft, basically, all of that.
That's a whole other topic, and not one I'd necessarily recommend doing right now.
but if you do, you're going to want to consider hiring another attorney.
A competent one, of course, maybe this time.
It's not fun, but Corbyn really wants you to keep up the pressure
and keep fighting back until this woman gives up.
Corbyn had one last piece of wisdom for you.
He said that standing up in a trial or in a hearing
when you're in a big courtroom is strange.
It feels like you're the center of attention.
All eyes are on you.
He said it can be one of the loneliest feelings in the world.
It's scary.
But he also said that it's absolutely one of the most exhilarated.
experiences of your life. He said few things can actually touch it. You can reduce the anxiety and the fear
that you have with plenty of preparation, bringing plenty of documentation, having a good attorney
by your side. If you feel flustered, you can keep yourself from tripping or stumbling by listening
carefully to the judge and you can always say, hey, can I just take a moment, collect your thoughts
and then speak. But in Corbyn's experience, it is a grand thing to present a just and worthy
case. And he believes that you have a very just and worthy case.
And to also know that while you're up there by yourself, you are not alone.
He said, and I love Corbyn for saying this, he said,
consider me there beside you in spirit.
And I am pretty confident I can also say that the members of our show fam who care about
justice are also with you in spirit.
So kick ass and let us know how it goes.
I hope you can really make the shrew squeal, which fully on board with this sentiment.
That's funny.
I 100% concur.
Now, I know you're asking for some dark Jordan thoughts.
And believe me, I would love to give some to you.
you. But in a case like this where you will probably soon be facing this person in a courtroom
or in some kind of legal process or you might one day be suing her, what you don't want to do
is create a situation where the judge here's how you also set up some scheme where her business
is getting carpet bombed with one star reviews from the internet or her inventory she stole from
you. It's suddenly tainted for some weird reason. Whatever dark scheme you've cooked up and that it can
loosely pin it on you, you want clean hands. Even if it's not right.
The judge might look at any dark stuff you've done and go, okay, this person is also kind of a piece of crap, let them sort it out.
This could be a judge, a mediator, arbitrator, a jury, it doesn't matter, but you don't want that appearance of everybody sucks here.
When you're bringing a tort against someone, when you're trying to tell the story that you are the true victim and you have the moral high ground, you want to be able to say with total confidence, especially given how nerve-wracking this already is for you, you want to be able to say, I did everything right.
This woman is targeting me.
I need protection.
You don't want to invite
unnecessary gray area.
I completely agree.
I just want to touch on one other thing here,
and it's a little delicate in a case like this
where one party is clearly the aggressor,
but I do wonder how our friend here
decided to get into business with this woman,
and if she might have along the way overlooked any red flags
or curious signs at the start
or maybe even failed to look closely in the first place,
and if maybe that played some role in all of this at the beginning.
We've talked about this before, Jordan, doing the forensics on these things.
It isn't just necessary to crack the case and learn whatever lesson you need to learn so this doesn't
happen again.
It's also part of healing from these things.
So when you go, oh, you know what, I did notice that weird thing.
Or that first time we had coffee and she said that thing about that person who used to be
in her life and they don't talk anymore and I got a strange feeling but I just didn't think about it.
You know, when you do that analysis, that reminds you that you,
that you were not totally asleep at the wheel, right?
Your alarm system was not completely offline.
It was still there operating, but you didn't fully honor it.
And that hurts, and it's upsetting.
It's a bit of an injury.
But it's also reassuring and comforting.
And yes, it is part of how you learn for the future.
And I think that is one big way to protect your future,
as you put it, when someone is actively rewriting your past.
100% agree.
I always get slightly sweaty when we bring up this point
because the last thing I want to do is seem like I'm victim-blaming,
like you said, especially in a case like this.
But I do feel that being the victim, that's compatible with acknowledging that there might
have been some interesting signs.
And it's definitely compatible with acknowledging that it would be wise to clock signs like
these in the future or do more homework on somebody before doing a business with them.
Like, I always recommend people do a background check on people they go into business with.
Like, it won't always help.
You know, you go into business with somebody when you're 25.
They don't have a record.
Maybe they have moved a normal number of times.
But it's interesting.
He ordered a show with an expert on con artists, and he told me that he also does background checks
on any person who holds a significant position in his life. Friends, acquaintances, colleagues,
babysitters, everyone. He just has a membership, Gabriel, some of one of those, you know,
like... Databases. All the people find me.com, whatever it is. So with somebody this crazy,
he wants to see if there's any criminal history, any lawsuits, any sort of weird debts or dodgy
assets, this stuff can show up in weird ways. So with somebody this crazy, I don't know, man. It's
just a good bet. They didn't probably start being this crazy just with you. Good point. Like,
you know someone who is crazy. You ask people that know them and they're like, oh, yeah, yeah, yeah, Kate,
she's got issues. And you're like, oh, okay, it's not just me. There's a really good chance.
If you're in your 30s and you're dealing with somebody crazy, this ain't their first rodeo.
They've already been to the crazy Super Bowl a couple of times. So look for a track record of crazy.
It's not always there. Again, this is not full proof. It's just, it's possible this woman has never been
indicted or sued or caught doing anything, but maybe she has. And so it's easy to do this kind of
due diligence on people. It might not have saved you here, but then again, maybe it would have.
Especially in a small town, right? She said only a few thousand people live where she lives.
Word gets around fast clearly because this woman is unfortunately very successful in turning the
community against our friends. So even if this woman doesn't have a criminal record or hasn't
been a defendant in a lawsuit, maybe our friend here could have asked around a little bit more.
Maybe she could have slowed down the early phases of their business relationships, spent more
time with her in their social circles, gotten more data. In a way, it's even easier in a tight-knit
community. Absolutely. Another interesting thing to look for, people who cause this kind of ruckus,
they often move around a lot out of necessity. The average person moves like 11 times, I think he said,
in their life. The woman who conned that guest I told you about, she had moved something like 44 times
in 20 years. It was nuts. It was like every six months she moved somewhere. It might have even been more
than that. That's huge red flag.
red flag. Now, look, maybe there's some job where that's normal, like you're in medical
device sales or the military or something, even then, every six months, that's a lot. But all other
things being equal is probably not a red flag if somebody has a job like that and everything
else is fine. But if Janice, who sells dream catchers on Etsy has moved 13 times in the last
eight years, what's going on? That's a little bit more stuff. That's right. Just another interesting.
What dream catcher drama did you get into? Exactly. Yeah, she's on the run for infringing on
Dreamcatcher patents in other countries. It's just another interesting data point to look for,
even in the absence of overtly concerning information. Beyond that, please make sure you're taking
good care of yourself, surrounding yourself with a couple good friends, advisors, experts,
venting and processing all this stuff with the right people, sleeping enough, moving your body,
getting out in nature, hopefully on a trail this loony tune doesn't frequent. Like, maybe don't go to
the same park and birdwatch. But it's crucial just to take care of yourself, not just so you don't go
out of your mind, but so that you're in the best possible shape when you present your case and you
secure that restraining order. I assume part of the reason you're saying that, Jordan, is that
there is a theme in her letter of being deeply shaken, affected, traumatized by this woman,
very understandable reasons. If this woman isn't going to let up anytime soon or if she is not
going to win in the bigger picture with this business, she's going to have to heal and move on in
some way that is her own, right? She has to find a way to protect herself from letting this
woman ruin her life.
I concur.
It's just another hard part of a story like this to tackle,
but sometimes the villains get away with a lot,
and it's still on the victims to build up the parts of themselves necessary to survive,
which is sometimes the real victory.
I'm so sorry this is happening to you.
You don't deserve any of it.
There are really bad people out there with nothing better to do
than to fixate on another person.
It's a unique kind of crazy, and it must be crazy making.
But there is a way through this,
and there is a light at the end of the tunnel, and it begins with getting this restraining order.
So stay strong, stay focused, and trust that the system will support you if you work
at the right way.
Sending you a big hug and wishing you all the best.
You know what else is bat-shit crazy, Gabriel?
The deals and discounts on the fine products and services that support this show.
We'll be right back.
Thank you so much for listening to and supporting the show.
All of the deals discount codes and ways to support the podcast are searchable and clickable
on the website at Jordan Harbinger.com slash deals.
consider supporting those who support the show. Now, back to Feedback Friday.
All right, what's next? Dear Jordan and Gabe, my younger brother Mark and I have always had a
relatively close relationship. We grew up in a difficult and abusive home, which in some ways
bonded us, but also left deep emotional scars. As adults, that trauma has affected Mark's ability
to trust our family. He often makes major life decisions without consulting or informing any of us.
For example, two years ago, he legally changed his first and last name to distance himself from our family, rather than seeking therapy for his past trauma.
Then, this year, something happened that completely caught me off guard.
I got married in May, and Mark was part of the wedding party.
He was involved and supportive throughout.
During the wedding, I noticed he asked a lot of questions about marriage and relationships, but I didn't think much of it at the time.
A couple months later, he called me to tell me that he had gone to Las Vegas in July,
and eloped. I was shocked. He hadn't mentioned dating anyone seriously. He explained that he met his
now wife about a year and a half ago in college and that they had been dating for a year. She's Ukrainian,
here on a special university scholarship, and doesn't yet have her green card. Naturally, I had a lot of
questions. Mark insisted that they're in love and that she isn't using him for immigration purposes
or money. Still, I'm worried. My brother isn't wealthy, but he has worked hard. He has worked hard,
and saved a substantial amount for his age. I can't shake the fear that he might be taken advantage of,
especially given his history of emotional vulnerability and distrust of family. I'm a police investigator,
so I'm just trying to explore every possible option and resource we could use. I want to respect
his autonomy, but also protect him from potential harm and be ready to help him if need be.
Are there any legal or financial protections my husband, our family, or I can put in place in case
this turns out to be a scam or if the marriage was made under false pretences, anything else we
can do to prepare or protect ourselves if things go south in his marriage, signed a cautious
cop currently in a strop because she's looking to stop this woman from trying to swap her circumstances
by tying the knot. Ooh, interesting. Little feedback Friday slash 90-day fiancé crossover episode going on
here. Who knew the dues crew stopped in Odessa? Every port in every country. There's no place on earth.
the dues cruise does not venture.
Tug a do's doos doos.
So first of all, I'm very sorry to hear about this childhood you had.
I'm sorry that it's affected you and Mark so much.
It's tragic.
I get why you're on edge.
You want to protect your brother after a lifetime of this stuff.
I'm sure you're also looking at all this with your cop glasses on and going,
is this really safe?
Is this legit?
What is this woman truly after?
It's a hard place to be.
So I had a buddy a while ago now, and he was dating a girl from another country.
And she was nice, but she was way.
younger and she was spoiled, I think, is maybe the word I'm looking for. I don't know. There were just
some flags. Like what? She had $4,500 handbags where I was like, damn, that's a really nice bag. And then I was
like, wait, aren't you a random college student that goes to school online? Oh, interesting. And then also,
I noticed that one of her favorite places to travel was Dubai. And I was like, in this day and age,
that unfortunately can be a bit of a red flag. Some people love Dubai, but when you're a 20-year-old girl with
$4,000 handbag.
Why are you going to Dubai girl?
Yeah.
How did that happen?
I remember she told all of us, God knows what the context was, but that her ex-boyfriend
had given her like $8,000 for her birthday, just cash.
Okay.
Yeah, okay.
Maybe it was $4,000, but like, mm.
And then they were going to go somewhere and he's like, yeah, it's kind of expensive.
And she's like, oh, it's not that bad.
Flights are only, and it was like, insane.
And he's like, what?
I saw half that.
And she's like, well, these are business class seats.
I don't like to flight economy.
And if girl, you are 21.
What are you talking?
You've never had a job.
You've never flown economy.
You don't care about the prices.
You have handbags that are worth more than my first car.
What is happening?
Oh, God.
Where is a story going?
I think I already know.
But so we were just like, yeah, there's something going on here.
And then one day, I remember, like, she had her travel documents out because she was doing
something.
I can't remember what it was.
But then I was there.
And I was like...
I want to look at her passport.
You looked.
And.
That was the pregnant pause.
I was like,
I know you got up to some shit.
But I was like,
hell of suspicious.
And I was like,
huh.
What were you looking for though?
Were you looking for stamps?
I was looking for stamps.
Yeah.
Dubai entry visas or like something.
But the name that we knew her by was different than the one in her passport.
That said,
people from other countries have 10 names sometimes.
Sure.
So like you might be like,
Alexander.
But then your name.
is actually something totally different and you go by your middle name and you have the different
last name than the one on your passport because your parents did like who knows yeah we've all read
yeah exactly or just you know how Hispanic people have 18 names because I don't know they're classy
like that mothers made a name middle named yeah it's one of those things where each little
thing individually like the previous question each little thing individually not a big red flag
oh you use a different name than what's on your passport no big deal right some people have
legal names they use different ones of their credit cards and they do with their friends
okay, fine. And then it's like, oh, but you've never had this and you have these handbags and you
go to Dubai all the time. And it was just like, okay. Dude, I'm on tenterhooks. What happened?
Finally, we were just like, dude, there's so many red flags here. This is suss. But more
importantly, your values and your lifestyle just don't match. You like going camping and like doing
houseboat parties with your friends and going to music festivals. And she likes going to luxury
shopping malls in Dubai. This is not a good match, dude. And there was an age gap to
like again, each thing individually,
maybe not a deal breaker, but all together.
So finally we were like, okay.
And then, so he broke up with her
and we felt bad because we were like,
did we just like ruin this relationship?
Three months later, she married a different dude.
Oh, three months.
Because we were like, oh, she just wants a green card.
This is a bunch of BS.
And then we were like, oh, we better be right about this.
And then like three months later,
she was married to another guy.
And we were like, huh, she gained a little bit of way.
Oh, my God, she's pregnant.
Oh, okay.
So it was just like, yikes.
And that was one of the things this person had told us.
That was another flag.
I didn't mention this because it's a little icky.
But he was like, yeah, she hates using condoms because they don't feel good.
And I'm like, dude, she is trying to baby trap you, 1,000%.
That is terrifying.
Yeah.
So anyway, not to give you a nightmare fuel.
What have we done here?
We've just made our friend here spiral out.
I'm not saying everyone from another country who marries an American is like this, obviously.
But this stuff does happen.
So I really do understand your concern.
The bad news is, based on...
on what I know, there's very little family members can do to protect another adult's assets once
they're married. Is there anything really you can do? I don't think so. You cannot leave them your
assets or put them in a trust or something like that. Basically, unless your brother invites you
into his affairs in some way, he gives you power of attorney or some form of shared control over his
assets. Why would he do that? He's not going to do that. Yeah. And by the way, we quickly ran this by
an immigration attorney friend of ours. And he concurred. He said, you're not the spouse. You're a family member.
is just ultimately nothing you can do directly here, except give advice. It's not up to you,
your husband, your family to determine the validity of their relationship. But you could try to
encourage him to protect himself in other ways. He could get a post-n-up, although that's a very tricky
conversation. I've never heard of anyone doing that successfully, actually. He could maintain
separate bank accounts until he's totally sure he can trust his wife. He could ensure that any significant
assets and accounts remain in his name unless he chooses otherwise later. Although here's the thing,
She might be entitled to these regardless, especially to any assets earned once they're married.
In many states, that would be considered joint property.
And in community property states, that's subject to an equal 50-50 split.
Again, are you going to be able to convince him to do all this?
I'm guessing not.
But these are some ideas you could respectfully run by him.
The reality is, we come back to this theme time and time again, you can't make your brother do anything he doesn't want to do.
All you can do is inform him and support him as best you can.
and that probably means going on record about the risks here, where your concerns are, how he can protect
himself as best he can.
After that, it's up to him, especially since they've already eloped.
And if it turns out that this woman was after him for his money or his immigration status,
then he has to live with the consequences.
He has to learn that lesson for himself, and at that point, he might be willing to listen to you
in a new way.
Exactly.
I think our friend here already knows that this might be a losing battle, or there's just only
so much she can do.
but what she can do is say, brother, I love you, I care about you, I want you to be happy.
If this is your person, I'm thrilled for you.
But as your sister, and honestly, as a cop, it is hard for me to turn off this part of my brain.
This also comes from love.
I just want to make sure that you are really thinking this through and that you're protecting yourself as much as you can.
I know we don't usually talk about this stuff and that's okay.
I'm not trying to overstep.
You don't have to tell me anything you don't want to.
But before you move forward in this marriage, I just have to encourage you to make sure that this
relationship is totally fair, totally safe, totally legit, that you are 100% sure that there are no
mixed motivations or ulterior motives here. Because the reality is you are a little bit of a target
because you are so successful for your age because you're from the United States. I'm not accusing
your wife of anything. I'm not saying this isn't real. I'm just saying I want to make sure that you know
that this is real, that you are clear about her and that you understand what is at stake. And if you ever
want to talk about any of this stuff, I'm here for that. I'm not trying to convince you of anything.
I just want you to have a safe person to bounce off of
and another pair of eyes on this stuff.
I really like that.
I think in situations like this,
it's helpful to ask yourself,
what will I wish I had said if this goes sideways?
What will I want to know I tried to do,
even if you can't make him do anything?
She's saying that she wants to respect his autonomy,
but also protect him and be ready to help him if need be.
I think this is what that looks like.
And as we also seem to come back to a lot,
part of respecting someone's autonomy
me is coping with the feelings that come up if it turns out that she can't intervene and protect him.
Which is especially fraught for a friend here, right? Because she's a police investigator.
So.
Yeah. Hyper-developed sense of responsibility. Always looking for the worst-case scenario.
I'm actually fascinated that this childhood produced such different siblings. And it sounds like
created an interesting dynamic between them. One sibling ended up struggling to trust the family,
became super independent, secretive. Doesn't even really want to talk about this in therapy,
although there might be more complicated reasons for that.
The other sibling, based on what we know,
became a police investigator.
Someone who, I imagine, takes it upon herself
to get out ahead of problems,
take care of other people, keep them safe.
I do wonder if her impulse to step in
and protect her brother began at a very early age,
and it's probably pretty hard for her to make peace
with the limit of her influence in the situation,
just to imagine that there could be something wrong
with this marriage and she can't do anything about it.
I'm guessing that if her brother's marriage does go south
or if it does turn out that he was taken advantage of,
she would have to cope with even more difficult feelings,
like regret, sadness, anger,
both at him and at his wife and maybe a little bit at herself.
Although if she speaks up in the way that we just talked about,
to your point, Jordan,
I think she can largely mitigate that anger,
and she can feel confident that she did all she could when she could,
and that this is ultimately between her brother and his wife.
All that to say,
her question might actually be more about negotiating that line
between loving protection and inappropriate meddling and managing the feelings involved if she,
quote unquote, fails here, which is not really a failure at all. It's not her failure. It's between,
again, it's her brother's life. But it might be more about that than any specific legal remedies.
I think that's right. Yeah, I also want to make room for the possibility that this woman is not
after her brother's money or citizenship. That's possible too. Or that's part of the equation,
but it's not the only reason she married him. And he's actually married.
a solid person who will also benefit tremendously in some practical ways, which of course is also fair.
After all, it sounds like they've been dating for a while, even if they did elope. But in the
meantime, stay close to your brother, keep the door open, keep making it safe for him to talk to you.
That's really the best thing you can do. And if you ever suspect coercion, fraud, something
more serious, of course, that becomes a law enforcement matter, and you'll know what to do about that.
He's lucky to have you looking out for him. I hope he makes the right choice, and good luck.
reach us Friday at Jordan Harbinger.com. Keep your emails concise. Try to use a descriptive subject
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You can sign up at jordanharbinger.com slash news. All right, what's next?
Dear Jordan and Gabe, I work as an accountant in a construction company. It isn't much beyond
processing invoices and billing customers. My bosses have hired two more clerks so that I could
move on to a more specialized area in our billing process. One of the new clerks took to it immediately,
but the other clerk, an older woman, previously the victim of a RIF, a reduction in force,
toward the end of her career, is struggling to figure out the new job.
Meaning she was fired? Yep, that's right. I never heard of that. And I've been fired at least a
handful of times. You've been out of the corporate world for too long. Yeah. RIF is like a real
corporate term slash you haven't watched enough workplace dramas. So the letter goes on. When I was first
informed that new clerks were being hired and it would be my responsibility to train them,
I set out and detailed my entire process line by line and item by item.
Three months into this training and I am still being asked incredibly simple things like
downloading files and figuring out how to open her email.
That's annoying.
Good God, that's frustrating.
Frickin Arlene over here still mastering how to log into the corporate outlook account.
You've got mail.
On top of this, she is incredibly neurotic about losing this job because she was blindsided by her last employer.
So when something is brought up to her about a correction being needed, she will cry.
And tell me how she cannot lose this job.
Oh, that's tough.
That's tough.
Yeah.
I'm being a little hard on Arlene, but I actually feel bad for her.
Like, I'm envisioning this woman crying in the office and being like, please don't fire me.
And you're just like, oh, God, I'll show you how to log into Outlook for the eighth time.
I'm sorry.
I'm not sorry, but like, uh, I'm sorry.
I am at my wits end because she will ask me the same questions every day.
And when I gently remind her that we've gone over this before,
she will tell me that we actually haven't.
And if we have, then she doesn't remember and her notes are unreliable.
I feel like I'm stuck in an eternal training groundhog day,
and there is no end in sight.
How do I manage this employee?
At what point do I give up and or say something to management?
Do you have any tips for dealing with people with failing memories in the workplace?
Signed, try not to be mean,
but hoping to convene U-chops to conceive some ideas I could glean
for managing this scene when this woman keeps wiping the slate clean.
Oof, this is a tough one.
Obviously, this is very frustrating for you as a manager.
If I were in your shoes, man, I'd be so annoyed and pissed.
But if Arlene actually has some kind of cognitive impairment or dementia,
then, you know, my heart goes out to her as well.
That's got to be very scary and debilitating.
But then if you literally can't remember,
things and you're not able to perform your job, then I don't know, you shouldn't be working.
There are other better environments for folks like this. We wanted to run all of this by an
expert, so we reached out to Joanna Tate, friend of the show, and HR professional for over
20 years. And the first thing Joanna said was, yeah, she agrees. This is a very frustrating
situation. She also said that as a manager, you've done everything you can to help her.
Training, being patient, documenting processes for her to refer to. So Joanna would recommend
having a one-on-one conversation with her in a conference room or a quiet office, and the conversation
could go something like this. Listen, Arlene, I'd like to share with you some of my observations.
I've heard you say a few things that stood out to me. For example, my notes are unreliable,
and I don't know how to open my email. These are essential parts of doing your job.
Please help me understand what you need from me right now so you can do your job successfully.
And then wait for her response. She might say she doesn't know.
might give you a direct answer. She might be a puddle of tears. Whatever it is, Joanna said that's
okay. If she cries, let her cry. Have some tissues available in advance. You can stay firm but
compassionate at the same time. The point of this chat is not just to have an open conversation
and to give her time to get through the crying phase, but also to put it on her shoulders
to come up with a solution. The real goal, Joanna said, is to get her to this question. I know this
job is new. Maybe you're feeling overwhelmed. I want you to succeed.
I've spent time training and giving you some tools.
So what are you willing to do to learn your new responsibilities and be able to do it effectively
every day?
Joanna's take is you need to set the expectation that our lean is to make progress and eventually,
soon, do her job on her own.
The company has determined that the tasks she's responsible for are necessary for the business.
It's not on you to change those responsibilities.
You don't have to lower any of those standards.
So after another period of time, let's say 30 days or maybe less if her job performance just really isn't improving at all, let your manager know or whoever needs to know, which probably includes HR, let them know that this is the work you've done with Arlene over this period of time, keep simple notes on what you've done to help her, what her progress is like each week or her lack of progress, dates of her training sessions, all that.
And on the training front, since just answering her questions over and over clearly is not working, Joanna said that she might need something else, different visual,
maybe more organized notes in a bind or something like that,
although it sounds like you've already gone above and beyond,
but there are a few more options.
Also, maybe the training process needs to include you demonstrating a task for her first
and then walking her through it with guidance and then having her do it by herself.
That could maybe reinforce the learning.
One thing I did for my parents, I know Arlene is not your mom and you get a,
this is a corporate environment, but one thing I did was there's a program called Loom
and it works in your web browser.
and what you can do is screen record something using this
and then share it really easily.
So you might create a video where you log into her outlook
with her or for her and you're narrating this process
the whole time the mic is on.
And it's go over here and you click on this
and you open this and enter your username and password,
which you know already.
And then you're in your email.
And you can save those videos online or in a folder.
And if she needs to do stuff on mobile,
the function is also built into the iPhone.
I think it's just called screen record.
but you can save a folder of you doing these simple tasks and narrating them,
and then she basically just needs to open those, and she's off to the races if she forgets what to do.
If she can remember how to open loom, that sounds like a great idea.
Well, she doesn't need to open loom.
She just needs to know where the folder with the videos is.
I realize now.
Good luck teaching her what a folder is, but yeah, I hear you.
I like it.
Save it to the desktop.
There's a way.
Honestly, though, you make a good point, Gabriel.
If we're at the point where she's like, what's a folder, where's the desktop?
Now we're in a beginner mode with computers.
This is a bigger problem.
If she can't even remember basic computer usage,
like that's a bigger issue.
And if she simply can't do the fundamentals of this job,
then Joanna said it just might not be the right fit.
HR should be able to figure out if termination is the right step
or if she really does need some type of accommodation,
but Joanna's strong advice to you is don't go there at all without HR guidance.
One last idea.
I would maybe pair Arlene with one or two colleagues who can answer
her questions throughout the day, keep her on track without you having to be on top of her.
That's probably a little annoying for them, but it's better than you taking hours out of your day
to stay on top of her and struggling to attend to your more important tasks.
This is a tough situation.
I understand the stakes are high because she's like, no, please don't fire me.
I really need this job.
That's an intense thing to feel responsible for.
I'm sorry you're dealing with this.
It's no fun.
I'm sorry for her too, but one way or the other, this has to get resolved.
Either she gets better or she finds a better environment for her.
It's sad, but there's a kind and thoughtful way to do it.
Good luck.
You know what else is demented?
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And now for the recommendation of the week.
So a little meathead recommendation for you here today.
My recommendation is the core power elite protein shake by Fairlife.
They have variations of this, but the ones I like.
By the way, this is the best protein shake in a bottle that I've ever had.
Hands down, 42 grams of protein.
They have a 26 gram one.
It tastes good.
42 is kind of unbeatable.
Strawberry and chocolate and vanilla are the flavors they have.
Each one is really good.
What I really like about these is that nothing tastes too fake.
It doesn't taste too sweet.
A lot of times protein, I notice they put in a flavoring that's just like strawberry but
on steroids, chocolate, but like explosion, vanilla but super vanilla-e.
These are subtle.
And for a guy like me who where everything is too.
sweet and every flavor is too strong and every smell is too strong. This is just right. And it's also
not thick. These aren't like, uh, you drink it and then you need something else to wash it down.
It basically is kind of just like drinking milk because I believe it's mostly filtered milk with
a little bit of flavoring and then they probably add some way protein in there. But it doesn't
change the consistency really. It's just like very smooth, slightly thicker milk, but it's not
smoothie thick. And I really appreciate that. I actually had to buy them in bulk that you can order
them on Amazon, and we're going to link to that in the show notes as well. Also, in case you all
don't know, there's a subreddit for the show if you want to jump into discussions with other listeners
and us about episodes. There's a lot going on there. Search for the Jordan Harbinger subreddit.
It's quite a positive place. I've actually banned a couple people recently because, you know,
how about one place on the internet where people don't just act like, how's that? And that, I'd like to think,
is the Jordan Harbinger subreddit. So come and join us. It's quite fun if you're a redditor.
I really have a good time there, and there's a meme thread.
It's a fun place to hang.
All right, next up.
Hey, guys.
For the last 18 years, I've run a successful company in the healthcare field,
offering hearing aids and related products.
I'm fortunate to have my son join the company,
and between the two of us, we provide amazing service to seniors in our community.
We're caring, helpful, and price competitive.
That's awesome.
Gotta love it.
For years, I visited senior centers in our community to provide in-home services
and have tried really hard to develop relationships with the staff at the centers,
which make up over half of our revenue. In these centers, staff typically move on,
and management philosophies change over the years. For example, we used to be able to put up
posters advertising our services, but some centers now don't want that. We used to provide
educational presentations, and rec coordinators now don't see the value in scheduling these talks.
It's become difficult to let residents know that we're there to help. Meanwhile, other providers
have been allowed to do these things in these centers, increasing competition. There are
many centers, so the demand is there, and I know we provide a great service that is cheaper than our
competitors, so my son and I just need to continue to be reliable and network better. But here's
my problem. I think I'm a little too respectful. When I go to the staff at my centers, I say hi,
but I don't persist or pursue them or the residents. We could connect with doctors, physiotherapists,
counselors, and home care specialists in our community, but again, I always feel like I don't want to
bother people with an ask. I want to come across as a friendly, respectful colleague, but that doesn't
always get noticed. I think I'm too respectful because I'm not having any success with my connections.
When these rec coordinators say that they're not interested in a presentation, I say,
thank you for thinking of us, and I understand when I should probably probe a little bit more
or look for a different avenue, maybe ask for a different option to reach the residence,
or reach out to other health professionals to share contacts or create a kind of referral program.
I'm just hesitant to make that first connection.
I don't know whether it's best to start with an email or drop in and say hi.
I always think that it would be too inconvenient or ineffective to stop in if they're busy,
or I just assume my email is just going to get ignored.
And that stops me.
I'm also afraid of being pushy.
For example, I have this gentleman who helps me with my tax-free savings account,
and whenever he calls me, I know he's going to ask me to contribute more each month,
or he's going to ask me to recommend people for him to contact.
and grow his business. It's uncomfortable to have to justify why I can't give more or won't share my friend's
contacts with him. I don't want to be that type of person. We're now looking to increase our sales and need
to make lasting long-term connections that benefit both residents and us. I feel like the people I'm
connecting with need to feel that there's a concrete benefit. It's important for people to look after
their hearing. Cognitive decline can actually increase when the hearing isn't looked after.
Unfortunately, people don't think about hearing aids in that way.
People don't even get regular hearing tests.
Maybe I just have to become comfortable with the idea that I might be known as that
annoying hearing aid girl who comes around every couple of weeks and talks about how
important it is to look after your ears.
That actually doesn't sound so bad.
It sounds like she'd be doing a great service.
Yeah, no kidding.
I'm doing your six-minute networking course, and I really appreciate all the work you and your
team do to provide these resources, but I'm still stuck.
Can you help with some networking suggestions?
What's the difference between being pushy and being proactive?
How can I communicate these benefits to the people I need to build relationships with?
How do I get over this hurdle?
Signed, figuring out how to score when I need to generate more,
but I'm struggling to build rapport and feel comfortable having the floor.
Excellent question.
And something so many people struggle with.
This is very normal.
So I appreciate you reaching out.
A lot of people feel this resistance you're coming up against and they just go, oh, well, I guess I'm just not one of those networking people.
Or I tried.
This relationship stuff just doesn't work.
You're willing to look at this in a new way.
And I really appreciate that.
So a few thoughts.
First off, I know that you're frustrated.
I know there's this pressure to increase sales.
I hear you that competition is increasing.
That's intense.
I also think that's going to work in your favor because sometimes we need a little external pressure to force us to do things in a new way.
way. I find it super interesting that you and your son are super helpful and friendly and price
competitive. I love that you guys have a real connection with your customers and what they truly
need, having someone looking after their hearing, their overall cognitive well-being. It's
beautiful. I also find it interesting that other providers have been allowed to do these
presentations and sales events in these centers. And you're not. I don't know. That tells me they're
getting through with these centers in a way that you are unable to do so far, which is actually
good news because it means that this is possible. So let's talk about the difference between being
pushy and being proactive. Again, I think this is something everyone struggles with, especially people
in sales where you have to get on busy people's radars, fight for their attention, get them to do
something that they're not already doing. It's hard to pinpoint the exact moment you go from,
I want to advocate for myself to I'm a problem for this person. It's a spectrum, right? There's a
middle ground where you're just a little pushy and a little proactive and you got to play in
that territory. It also depends on who you're talking to. People's attention spans are short.
Some people don't have the bandwidth for a passionate pitch. Other people, you can feel when there's
room to push more and pin them down and carve out something new. What I can say for sure is this.
We all need to risk being a little bit of a problem sometimes. I'm putting problem in air quotes
now in order to get what we want. It's just kind of basic sales. If you're not willing to bear the
tension of advocating for what you want, of convincing someone to change their mind and do something,
something new, the healthy awkwardness of going, I totally hear you, I get it, but I know there's a
better way that's going to serve your patience even better and I can give it to you. And here's why,
if you aren't willing to hang in that conversation, you're not going to change your results.
Yes, so true. When she said maybe I just have to become comfortable with the idea that I might be
known as that annoying hearing aid girl who comes around and talks about how important it is to look
after your ears. Like, you heard me in the letter. I was like, yeah, be a little annoying.
That's your job. But also, that's not annoying. If she does that in the right spirit,
I think they're going to feel that she's coming around for a really good reason.
Agreed. So my strong advice to you is start experimenting with being a little pushier.
And I would do this by degrees. Just tiptoe up to this. Go a little further each time.
Teach yourself how to handle those moments. See what happens. Learn from your mistakes.
Adjust your pitch. Keep doing it. It's kind of like exposure therapy.
You need to risk being a little annoying in order to find out that you're not actually as annoying as you think.
More importantly, I think you're going to find that if you are a little annoying, you can survive it.
that nothing terrible is going to happen.
This whole being respectful thing,
it comes from a good place.
You're being thoughtful.
You don't want to be a nuisance.
I get it.
I actually really appreciate that.
But also the squeaky wheel gets the grease, right?
And part, the art of sales is being just a little bit pushy
without driving people away.
And that art is unique to each person.
You're going to have to develop your own style.
Some people use humor.
They make the person laugh.
They keep things light.
And somewhere in there, they make their pitch.
some people just call it out. Okay, I'm going to be annoying for 30 seconds, but it's because I love you and I love your seniors and I love hearing aids. So hear me out. And some people stack the deck. They build up a ton of goodwill and social capital in advance so that when they make the pitch, it's not, I need you to do me this favor. It's, I've invested in you. Now you invest in me. Let's keep the love fest going. Some people create such a good product or service. The sales part of it is a cinch, although I think good sales is always part of it, which means being a little pushy. That's always kind of part of it.
it too. And by the way, part of the reason I'm being so direct with this advice is what you think
is pushy or annoying. I'm going to go out on a limb here. I'm pretty sure that is miscalibrated.
You're so respectful that you'd have to go way out of your way to truly be a nuisance to someone.
So a good exercise for you is to take a few steps into that annoying territory and just trust
you're probably nowhere near being a true problem for the other person. If you see your results change,
over time, your barometer for what's actually annoying or disrespectful, that is going to start to
change and recalibrate and it's going to become easier for you to get this right.
Well said, Jordan, totally agree. I find it interesting that she's so afraid of being like
that financial guy who calls her asking her for money. I just think it's interesting that she's
so afraid of being like him. Yes, she knows what it's like to be on the other side and she doesn't
want to come across to people that way. Two takeaways from that. First, if that guy is putting you
in an awkward spot, then he's probably not the best at this stuff himself. He's not
doing the things Jordan just described. So an interesting exercise for you might be to ask yourself,
what is he doing that makes me uncomfortable? And what could he do that would make me want to talk
to him and actually introduce him to my friends? And get very specific about that and then reverse
engineer those same techniques or styles or approaches for you and your son and give those a go.
Great idea. I do love that. You said you don't want to be that type of person and I get it,
but the takeaway is, I mean, don't be that person. Yeah, don't be that guy. It's not avoid being a person
who pitches or product at all. The other reason that this guy is interesting is you find it uncomfortable
to say, I'm really sorry, but I can't give you more money right now, or I don't want to give you
my friend's email addresses. But that discomfort might itself be informed by the same qualities that
make you reluctant to promote your product and take up people's time, because they're both forms
of conflict. Telling someone, no thank you is a form of conflict, and convincing someone to say yes
to you is a form of conflict. Healthy conflict, though. Healthy conflict, appropriate conflict.
and necessary, obviously, for her job.
So this goes back to the whole exposure therapy idea.
If your product is great, if your prices are great, if you guys are great,
which it really sounds like you are,
then this largely comes down to your willingness to lean into this healthy conflict
and temporarily take a position that another person might disagree with
or just kind of have to deal with for a few seconds
until they realize that you're actually there to provide them with something really useful,
whether it's hosting these events of the centers or giving you some of their time or whatever.
But here's the really great news.
you guys have such a strong connection to your customer. You're in this business because as far as I can
tell, you seem to genuinely care about people's well-being. Again, that thing about how hearing and
cognitive decline are so related, that really landed with me. And so I would say, stay connected
to that deeper purpose in your work and work that into these conversations. I think what bothers you
about your financial guy is that he's basically asking you to do him a favor without having earned it
or inspired you to want to help him out. But if he framed it,
as, hey, I love taking care of people.
It's a joy to set you up for the future.
If you have any friends who want the same peace of mind,
I would love to chat with them too.
No pressure, but I live for this stuff.
I think you would probably feel differently about him.
It's the same with these centers.
If you call them or you write them and you say,
look, I know you guys don't usually host events
or I know you guys don't know us yet,
but we have an amazing product.
It's cheaper than everyone else.
We would love to take care of your seniors.
And by the way, if they don't take care of their hearing,
it's not just losing their hearing.
They often decline cognitively.
They miss out on life.
And we love helping people live the fullest lives possible.
That is the reason that we're in this business.
And if you mean that, of course, it's going to be a lot harder for these people to ignore you or to get frustrated with you.
Because what?
Are they going to get annoyed with you for wanting to help elderly people avoid dementia?
Like, wanting them to be able to still talk with their grandkids?
I don't think so.
Yeah, they'd feel like a-holes for that.
And if you really connect to your passion for that in these conversations, I agree.
I think that's going to do wonders for her pitch.
That might also help with some of the anxiety.
Because then when you have to be pushy, you're not just being pushy so you can make more money.
You're being pushy in service of this greater cause.
And it takes the focus off of you and it makes it about this larger thing.
As you can see, I love talking about relationships and networking.
I even go around giving a whole talk about this at conferences and companies and stuff.
And what you're describing, not wanting to bother people feeling like you're inconvenient.
This is one of the most common problems people talk to me about at these events.
and I can almost guarantee you that those assumptions, they probably go back a long way.
So many people get the message early on that their needs are inconvenient or too much,
or that they need to be low maintenance in order to be okay.
And you play that script out into adulthood, and one of the ways it shows up is in this fear
of taking up space with people, trying to convince strangers to give you a chance.
One of the exercises I give during my talk is asking for help, because it's all about giving
help, building social capital, and then I say, hey, okay, now.
once you do this, I want you to ask somebody else for help with the need that you have.
And a lot of people, they cringe and they're like, oh my gosh, how am I going to do that?
Or they email me later.
So one of the cheats that I have for this is instead of asking for help for something that you need,
ask for help on behalf of someone else.
So like maybe you're not the type to say, hey, neighborhood kid or neighborhood adult,
can you come over and help me with my computer?
I don't really know how to set up the Wi-Fi in my new house, whatever it is.
You might be like, I don't want to do that.
I don't want to bother people.
But if you had to ask for that same help for your mother, you would probably do it in a heartbeat, right?
You'd call some kid in the neighborhood, some adult, and be like, my mom, she's 80, she doesn't know how to do this.
Would you mind plugging in her router for her and setting that up?
And you'd probably find that much easier.
So when you're making your pitch, remember, you're not just like, how do I still hearing aids?
You're thinking, how do I get this person to understand that this is in service of their own residence?
I'm trying to help them.
I'm trying to let this person understand that I am offering help, not trying to take something in a way that's suave.
There's some real vulnerability in that, but it's also a super powerful way to invite someone to invest in you, identify with you, get on board with your thing, and before you know it, there's goodwill flowing in both directions.
But knowing how to ask for help, that is an art too.
It's an art and also a capacity.
But at the end of the day, the only thing that matters is that you give this a try and teach yourself that it's okay to be a little bit pushy.
Don't wait until some magical time
where you don't feel this conflict anymore.
Just do it and keep doing it
and keep learning and refining
and see what happens.
I have a feeling we're going to crack this
and see some great results.
Please write us, let us know how it goes,
and good luck.
Go back and check out the episodes
with Mike Feldstein and Eric Cole
and of course our skeptical Sunday
on Black Friday, if you haven't heard those yet.
Show notes and transcripts on the website,
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ways to support the show,
all at Jordan Harbinger.com
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I'm at Jordan Harbinger on Twitter
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This show is created in association with Podcast One.
My team is Jen Harbinger, Jace, Sanderson, Robert Fogarty, Ian Baird, Tadasidlowskis,
and of course, Gabriel Mizrahi.
Our advice and opinions are our own.
I am a lawyer, but I'm not your lawyer.
So consult a legitimate professional before implementing anything you hear on the show.
Ditto Corbin Payne and Joanna Tate.
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