The Jordan Harbinger Show - 155: How to Work with People You Don’t Like or Respect | Feedback Friday
Episode Date: February 1, 2019Jordan Harbinger (@JordanHarbinger) and Jason DeFillippo (@jpdef) banter and take your comments and questions for Feedback Friday right here every week! If you want us to answer your question..., register your feedback, or tell your story on one of our upcoming weekly Feedback Friday episodes, drop us a line at friday@jordanharbinger.com. Now, let's dive in! On This Week's Feedback Friday, We Discuss: Teaching your kid how to play chess? Here's a simple way to keep them engaged without crushing their spirits or throwing a single game. When your line of work grants you even a minor level of celebrity, how do you express appreciation when you're recognized without succumbing to awkwardness? How can you work with someone you don't like or respect -- and ensure that you still like and respect yourself in the process? You've been selected to give a graduation speech in front of 2,500 people and want to crush it. What can you do to be as prepared as possible? Someone owns the Web domain you want, but they're not using it. What's the best way to negotiate for it or find a close alternative? When you're in a line of work that doesn't generate repeat customers, what's the best (and least tacky) way to ask for referrals from satisfied past customers? After following the Level One exercises and re-engaging contact with a former mentor, they seem resistant to a catch-up meeting. How might you offer value to make it worthwhile for them? Meeting new people and dating when you have a chronic illness presents numerous challenges, but the biggest might be: when is it appropriate to disclose your condition to a potential relationship partner? Life Pro Tip: Make yourself manually dial some of your more important contacts on occasion so you'll know their numbers if you're ever stuck without your phone. A quick shoutout to Cesar Millan and everyone at The Dog Psychology Center! Have any questions, comments, or stories you'd like to share with us? Drop us a line at friday@jordanharbinger.com! Connect with Jordan on Twitter at @JordanHarbinger and Instagram at @jordanharbinger. Connect with Jason on Twitter at @jpdef and Instagram at @JPD, and check out his other show: Grumpy Old Geeks. Sign up for Six-Minute Networking -- our free networking and relationship development mini course -- at jordanharbinger.com/course! Hosted...See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Transcript
Discussion (0)
Welcome to Feedback Friday. I'm your host, Jordan Harbinger, and I'm here with producer Jason DeFilippo.
Here on the Jordan Harbinger show, we love having conversations with our fascinating guests.
And this week, we had Adam Grant talking about how we don't know ourselves as well as we think we do.
And there's some information about cognitive bias and the way that we view ourselves in there that I thought was particularly interesting.
And we had Brian Rose from London Real talking about questioning our dogmas and why we should do so every single day.
Of course, our primary mission is to pass along our guests and our experiences and insights along to you.
In other words, the real purpose of the show is to have conversations directly with you.
That's what we're going to do today here on Feedback Friday.
You can reach us at Friday at Jordan Harbinger.com.
Concise questions are higher in the food chain.
It's just easier for us if there's not three screens full of text.
So hopefully you can keep that nice and concise for us.
This week, we went to Caesar Milan's ranch, Jason and I did, along with Jen.
and the whole crew. Great, just really fun trip to what's essentially kind of like a zoo,
a dog-based zoo with llamas and emus and a tortoise and all kinds of stuff.
No, that was a fun trip, man. That was on my bucket list. When I got home that day,
I'm sad I didn't get to stay for longer, but man, that was on my bucket list to finally go out,
meet Caesar, meet Jr. Jr. gave me kisses when he got out of the truck, which was really cool.
and it was just a really fun trip.
So it's one of those things that you never think you're going to get to do it,
but we did it.
And it only took five years.
I've been trying to book that show for five years, and it finally happened.
It's a great trip down there to L.A.
With some great guests, planning an exciting 2019,
headed to New York now for another round of interviews,
some fun stuff mixed in there.
I'm really getting scared of how cold it's going to be.
New York is great no matter what, but it's going to be damn cold.
Bundle up, brother.
Bundle up.
You know it.
Jason, what's that?
the first thing out of the mailbag.
Hi guys. I taught my 13-year-old how to play chess over the last three weeks.
She has yet to beat me. Is it better if I let her win once or should she earn the win by
her own skill? She keeps getting better but is starting to dislike losing all the time.
Thanks. Tough love or take one for the team.
All right. I've got the perfect answer or so I think. It will keep your young opponent
interested without violating the integrity of the game by purposely throwing it, letting her
win and kind of making yourself feel a little guilty in the process. Now, there's nothing wrong
with letting your kids win occasionally, but I think she's old enough to actually learn that
this isn't going to happen a lot. If it's a little kid, it's different, right? She's 13. She's
smart enough to play chess. We got something else here. When you sense frustration in your daughter,
you know you're winning, you know you're about to win, do this. Turn the game board around,
and then you play her side. She'll play your side. And of course, you can do this all the time.
You can do this multiple times for a game if you want to.
Let her make the decision when to turn the board.
That's sort of maybe step two, but you can let her choose when that needs to happen.
And this will be interesting for you too.
You know, you're setting some kind of moves up.
You got a whole sequence of the trap that you got going.
Now you can point that stuff out to her and you've got an opponent kind of more or less as skilled as you are that you now have to beat.
And the same thing applies to your daughter as well.
She's basically playing against someone at her level because with the board switch,
she's playing against herself.
Right.
So all the mistakes are still there that were made prior and everything she was setting up,
which she already knows, she can then go and learn how to defeat that.
So she's in the learning zone, right?
She's still learning.
She's on the curve.
You can pick up a few things too, such as how to recover.
And she'll win once in a while.
And she'll know that she really did win.
Sure, you turn the board, but at least she actually had to figure out how to do it
without you deliberately making mistakes.
And this trick can apply in other places in life, I'm sure.
I'd love to know where, but this is something that I thought would be really interesting.
I saw this, because I saw this problem, and I thought this is really unique, what did chess
experts have to say about this?
So I texted a friend of mine and got this.
So credit to my buddy for giving us this interesting strategy on turning the board around.
And I think this applies elsewhere outside of chess.
So if you're thinking, I don't play chess, who cares?
Try to extrapolate this into other situations in life.
I think it's a useful exercise.
I really like this tip because it just,
resets the playing ground as you're going. And I think this is a genius thing. I wish when I was
learning how to play chess, my dad would have done this to me because for 15 years, he just schooled
me over and over again. I have got a little bit more resilience than I think the 13 year old has,
because I never quit. But it would have been more fun if I would have gotten a board that was
kind of set up and I could learn more from it. So I really, I really dig this trick. Well, I'm glad to
hear it. All right. Next up. Hey, Jordan and team, given my line of work, I've started to be
recognized more in public. I'm extremely appreciative when someone recognizes me. However, I feel
very awkward for some reason, and I'm naturally really outgoing. I try not to let it show, but the
crazy part is that I feel more awkward than if I approach someone else that I recognized. I'm
truly flattered when someone reaches out to me, and I want to help them in any way I can,
is I can only do what I love because of them. What do you do? What's a good approach when this happens?
Also, what's the best way to end the conversation? I'm always genuine.
and polite and talk to them for a while.
However, I don't want to end the conversation in a rude way or be disrespectful.
Thanks for any tips.
DJ newbie celeb.
Nice.
Congrats on the higher profile here.
So what do I do?
I run and hide and pretend I'm not Jordan Harpenter.
No, this doesn't happen too often.
I feel you though.
It is a little bit like, oh, no, what do I do?
I've got to live into all their expectations of who they want me to be, right?
It's a little bit of a pressure situation.
and I try to take it as a nice compliment.
Someone recognizes you.
They're interested in what you do.
They're a fan of the show or whatever you're creating.
A lot of people work their whole lives and don't achieve that.
So it's nice to finally have that.
I think that's really, really fun, useful, interesting.
Here's what you need to do, right?
Be polite always.
People will assume if you're short with them,
even if it's because you're shy or you're in a hurry,
that it's because you're arrogant and don't care.
So you have to be careful.
Right?
So even if you're like running,
down an airport corridor and someone spots you.
You can say, hey man, I'd love to talk,
but I'm late for a flight and just keep running
and they'll have to understand that.
But don't just ignore people or don't say like,
oh, whatever, I can't do this.
It's tempting to sometimes be like,
what? I'm talking with somebody else right now.
I'm in the middle of a conversation with my wife.
I'm going to shoot you a smile
and then turn back to my wife.
You can't do that.
Right?
The bar of what is polite is higher for you now.
And you only get one chance to impress upon that person
that you're not a D-bag,
even if they expect you to,
be from your video or if their hopes are really high that you're going to be awesome and friendly,
you know, the bar is now higher. So what I usually do is even if I'm in a hurry, I'll say,
yeah, shoot me a note anytime on social media or email and let me know how I can be of service.
You probably won't get anything unreasonable in your inbox. If you say, hey, shoot me a note
sometime and say hi, whatever. Most people won't do it. They'll say, I've even had people say,
no, I'm not going to bug you with that. When I was in Las Vegas, somebody walked by in the Hard Rock
Casino and went, whoa, Jordan Harbinger. And I said, well, hey, man. I've even, I've even, I'm
man and he goes you know I just want to shake your hand I love your show all this stuff
and then I said hey I've got to run but shoot me an email and he goes no no it's okay I don't
I don't need to do that I know how busy you are and I thought that was really cool but a lot of people
would expect you to then be able to answer and since I do answer my social media I don't have a
problem with that you won't get somebody in there who's like hey can you do this totally
unreasonable thing for me I rarely get that if you do get that you can just say hey that doesn't
scale for me but I'm glad you're a fan of the show always always always be
more polite than you think you need to be. Even if you're in a hurry, you have to be on the ball.
And look, enjoy the success. This is a small price to pay for being recognizable. And real talk,
it's only going to happen occasionally. Even if you're a massive YouTube star, most people aren't
going to care or know who you are. So just enjoy the recognition that you're getting now.
Consider it a compliment and make sure that you put your best foot forward by giving people
attention, even if you don't have that much to spare.
I got to back that up. I used to be famous.
long ago back in the old dot com 2.0 days and yeah be as nice as you can possibly be for the time
that you have to offer and just reach just say exactly what jordan said email me hit me up on
twitter whatever we can talk later but right now man i got to go and if you do start and talk to them
just hey hey look i got to get to a meeting i got you know i got stuff to do i'm sorry but it was
great to meet you it was fantastic to meet you i'm so glad you're a fan of the stuff that i do
I really appreciate it because it's people like you that keep me doing what I do.
Thank you so much for being a fan.
But I got to run.
They're not going to wait for me.
Got to go.
And you can really kind of get out for that because then they understand that, hey, you're doing the thing that is what you're famous for to be talked about in the first place.
That's right.
Yeah, I think the key here is just knowing that if you're short with anyone, they're never going to go, oh, he was in a hurry.
I mean, many people will.
Never be short.
But you can't.
Most people will think, oh, I get it.
You're too cool.
Oh, I get it.
There's somebody more important in the elevator at this cocktail mixer.
Fine.
Yeah, I made that mistake a couple times and was short with people and then just got
harangued for it.
And it's hard to recover from.
It's really hard to recover from.
Even, you know, always be as nice as you can possibly be.
Because that's, now that you have any modicum of fame, that's the price tag.
You have to be as nice as you can possibly be.
Even if you're just like, man, I got a piece.
so bad right now that I can't even talk to you. Yeah, I will actually say that kind of thing, too.
Like if I'm feeling shy or something, which happens to me all the time, I'll be like, hey, no
disrespect. I really have to go to the bathroom right now, but it was really great meeting
you. And I'm sorry to cut it short, but I really need to go. And they're like, oh, yeah, go ahead,
because everyone's had to do that. But I will also be, sometimes I'll even say, wow, I'm feeling
really shy because a lot of people are talking me right now. It's good to meet you, though, and I got to
run. Like, that's polite enough, you know.
What I will say, you know what's funny, Jason, is my agent, I talk with them a lot about this kind of thing.
And I talk with a lot of media companies and distribution companies and production companies and all this kind of stuff.
They've told me most of the time celebrities are actually really cool.
Like the people you see on TV show, the people you see in movies, the people, there's obvious exceptions.
They're newsworthy, essentially.
But the people that are the biggest dicks I've heard are online influencers, YouTuber.
social media stars.
I've heard from numerous parties
in all areas of the industry
that the toughest people to work with,
the most entitled divas
tend to be the social media influencers.
And it's not because they're bad people.
It's because they're freaking 20 or 19
and they're getting all this attention lavished on them
whereas a quote unquote real celebrity
who's in film and has been doing 20 years worth of stuff,
like the Val Kilmer.
You know, he's been famous for so long,
for so much, he's learned how to handle it.
and he's 55 or whatever, right?
Whereas the 20-year-old who got famous last year because they put a sex tape online just has no clue how to deal with this.
Yeah, because the older guys know how hard it is to get that fame and keep that fame.
They don't, they haven't put in the sweat equity, you know?
These kids who just like, Insta-famous don't have any clue what it generally takes to actually make it to the top of your field.
So I'm with the, you know, the main celeb guys.
I grew up around those guys when I worked at Paramount,
so I learned a lot from them.
And they are the most generous people with their time.
They will stop and talk to any fan as long as they can,
as long as it doesn't stop them from doing the thing that makes them famous.
Like, I got to get to the set right now because, you know, I'm on call,
but it was fantastic to meet you.
Here, let's take a quick selfie.
I got to run, you know, and then they'll take off.
But they are generous with their time and they are nice to everyone.
And that's the way it is.
The one thing you don't do, because we mentioned going to the bathroom, never follow somebody that is famous into the bathroom.
Ever.
I was about to say, does that happen?
Of course it happened.
It happened to me multiple times.
Wow.
I'd be talking to somebody at a conference because I was like a speaker or something I'd done got an award or something.
Like I said, back in the web 2.0 days when I was Mr. Programmer dude, people would follow me into the bathroom and talk to me while I'm trying to take a leak.
And I'm just like, dude, do you understand how inappropriate?
that is? That is just, it's weird. Why are you doing that? I'll talk to you when I come out, but man,
don't follow me to the bathroom. That's just gross. To be fair, you were famous in the tech scene,
so no surprise that you had some, like, yeah, people with no social skills. Yeah, I wasn't going to go
down that road. It's not a, you know, not everyone is like that, of course, but there's a reason,
like, and look, though, of course it happens with movie stars and other celebrities, too,
because people want to get autographs. I remember when I was with Airways. I was with Air,
Smith once like a long time ago when I worked at a movie theater I had to escort them in
and out of this movie theater it's probably like 17 and people were hiding behind things in the
parking structure and like in the concessionary and I was like you got to get out of here you can't
you can't like attack this customer and it was girls from my high school and they're like come on
and I thought wow you deal with this literally every day holy cow I went out and hung out with the
gougood dolls one night in Chicago and it was like New Year's Eve and
their security had to go in, clear the bathroom so John could just go in and take a leak
because people would hide in the stalls when they knew he was in the restaurant and wait for him to
come in and then jump out and try and get an autograph or something.
That's the creepiest thing in the world.
Oh, it's so creepy.
Because at first I thought it was, I'm like, you're so arrogant that you have to go pee by yourself.
And then they told, like, I got to be friends with the bodyguards.
And they're like, dude, you have no idea the stuff we've seen.
It's crazy.
You hear stories about like Snoop Dog going somewhere and someone will, like, come out of the,
the, you know, like the drop ceiling.
Oh, no way.
Like women will be hiding up in the drop ceiling and they'll like try to like go down on him while
he's like in the John.
Wow.
It's insane.
Like all kinds of crazy people come out of the woodwork.
Darren Brown had some stories about that too.
I'll spare you.
Yeah.
Okay.
Let's move on to the next step.
Hi, Jordan.
I'm a science technician at a large university and I regularly go out to remote field sites.
Three years ago, my boyfriend was diagnosed with cancer.
He went through five major chest surgeries with painful after.
effects, many doctor visits, but miraculously he remained mobile up until about four days
before he passed away. Oh, man. This was, yeah, this is terrible. This was two years ago.
While he was sick, I was literally watching my best friend's body disintegrate before me in
truly horrific ways. Yes, I do therapy, and I haven't had PTSD symptoms in about a year.
Shortly after he was diagnosed, I was scheduled to do a 30-day-long field expedition in a location
that only has one flight out per week and terrible weather that often grounds the.
the flights. Since the doctors had rescheduled his surgery multiple times due to concerns about
anesthesia, I didn't feel comfortable leaving with the possibility that his first major surgery
might happen while I was away. Had something gone wrong, I may not have been able to get back for
many days. I told this to my newly hired supervisor who replied with, I saw him last week and he
looked fine to me. Wow. What an a-hole. Oh, dude, it gets worse. Are you exaggerating to get out
of work. And finally, since you aren't married, I'm doing you a favor by giving you any time off
at all. Oh, immediate throat punch. I'm sorry. Worth it. Worth it. That'd be a K-bar to the
trachea right there. What a jerk. Yeah. While legal in my state, it's still inexcusable on a
human level. No shit. I have a feeling that this person is more incompetent than he is malicious.
I switch groups for a variety of reasons and no longer work for that person. Fast forward two years. I'm
a different department, but I was invited to be in a committee that this former supervisor is also on.
This committee is a valuable learning experience and I care about the work. The problem is that this
former supervisor, who's been referred to by others as the dunce in the corner, will benefit from the
work I do on the project. I find myself avoiding doing much work on the project because I don't want to
help him. Yeah, but wonder why. What advice do you have about working with someone you don't like or
respect. Sincerely, don't want to help an a-hole.
Wow. Well, I have some experience working with people that I don't respect and that have no
clue what they're doing. And, you know, I will say that working in another company where I did
the vast majority of building that company and working in that company, I don't regret it.
I know that sounds crazy, but I don't regret it. I built my own skills. I built my own brand.
I was able to build up a lot of experience. And I'm not. And I'm not.
just saying like oh I have experience on it like I learned so many things that I would not
have had the opportunity to do if not for that entire situation could the other people have been
less crappy yeah but I can't control them and you can't control this guy a dunce the dunce in
the corner can try to take credit but the end of the day if everyone's calling him the
dunce in the corner everyone knows otherwise everyone knows he didn't do it so he benefits so what
it's not like you're his assistant he's taking credit for all of your projects if it's a
group and everyone's like yeah we did a great thing and then there's this idiot who doesn't help
it all and drags everyone down but hey the group we won we did this great thing make your concerns
known to the group because who knows maybe it's possible to get him out if he's costing the group
talent like you if you say look i don't know if i can be on this committee because here's what
happened with this guy he's just such an and people might go you know what i've got a story like
that too and if you've got five people on a 10 person committee who all think this guy's just
and a complete a hole, maybe there's somebody who can say, hey, why don't we move the dunce
to a different committee?
You know, this guy is toxic.
The problem with situations like this is a lot of people go, oh, I'm just going to be quiet,
I don't want to make waves.
And so idiots like this who just have no social skills, who are just incompetent jerks,
they can sit in positions forever, especially in universities where they're getting promoted
based on seniority and things like that.
Or you can go with it and don't worry about who gets the credit, especially if everyone
knows he's an idiot in the first place.
But if you can't get him out, it's a choice between the work and making sure this guy
doesn't benefit in some way.
It's up to you, but I would probably choose the work and not worry about who benefits,
because this is your experience, this is your learning.
And yes, you're feeling some resistance because you don't want him to benefit, but that's
something you should work through if you care more about the work than about showing him
who's bought.
Because remember, he's not learning a lesson here if you don't do the work.
he's not learning anything, probably regardless.
So I helped people through my old company.
I helped a lot of people come through the boot camps.
I had zero help with a lot of the tasks in the company.
I had to put out a lot of the fires.
I had to do a lot of the guidance.
It was worth it.
It was still worth it to have helped the people,
the clients, the people that worked with me,
that you listeners, that was worth it.
And that came with me for the most part.
Anyway, a lot of those clients, a lot of those listeners.
I don't regret it even, I'm in the middle of litigation with these schmows, I don't regret it even now.
I really don't.
Yeah, because the entire time you're still growing as a person, even though they're not.
Yeah, exactly.
I don't care if they're going out, getting wasted every, like none of that stuff bugs me.
Even in the moment, I just thought, screw it, I'm getting what I need from this experience.
You know, and eventually I'll shift, and that's exactly what happened.
It was, you know, the timing was a surprise.
The rest of it wasn't, I should say.
This is Feedback Friday.
right back after this.
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Now let's hear some more of your questions here on Feedback Friday.
All right. Next up.
Hey, JJ and Jay.
I'm a teacher and I've been selected as my high school graduate.
speaker. I want to give a speech like a pro. I want to crush it. Any tips for speaking in front of
2,500 people, parents, students, bosses, and fellow teachers? I would appreciate any advice.
Keep crushing it. You guys rock. Signed, not ready for Ted. All right. Well, rehearse, rehearse,
but that goes without saying. There's something called blocking, which is what most people will never
rehearse when they speak. First of all, you should script the entire thing. I know that goes contrary to
a lot of wisdom, you should absolutely script the entire thing. You don't have to be married to the
script when you deliver it, but don't be like, oh, I'm going to go over these bullets. Script absolutely
every single element of the speech. Blocking is your movement around the stage. This should be rehearsed
along with the script. So it's like walk three steps forward, deliver this part, walk a little bit to
the side and to the right, deliver that part, hand gestures, all that stuff should be rehearsed.
that is what makes for a great speaker.
You can break all these rules later.
But the second you're like, oh, go over here and talk, go over there and talk,
that's when you end up pacing nervously, looking weird, excessive or no hand gestures,
all this weird stuff happens on stage that you weren't expecting.
When you script and you rehearse and you rehearse the blocking,
film yourself doing the rehearsals and then break the video down hard.
Because a lot of people won't film themselves and they'll go,
I did great, I walked over here.
felt good, that felt like I knew what I was doing, and then you look at the tape and you go,
oh, shoot, that's what felt good to me. That looks terrible. So the tape don't lie. You might
interpret what you're seeing a little more harshly than a coach, but the tape don't lie. And that
leads me to my next point, which is get a coach. If you're really serious about becoming a great
speaker, I have the bomb speaking coach. I'm happy to refer anyone to Michael and Amy Port
directly. They are absolutely amazing. I went from, yeah, I'm kind of good at this to people
being like, okay, we need to book you immediately. It's legit as hell. You will be a great speaker
afterwards. You can also go to Toastmasters. However, in my experience, that's, that's kind of like,
it's a volunteer type thing. The dues are really low. It's a lot of people practicing. You're going to
get far less attention. And I know I'm being controversial here. Sorry Toastmasters, but it's in many
ways the blind leading the blind. Yeah, that's why I haven't gone back. I did it for a little bit,
and it was just like amateur hour.
Yeah.
Unfortunately, I hate to say that because I know some people that came out of there with, you know, some skills,
but for the most part, exactly, you nailed it.
It is the blind leading of the blind.
They don't know what's great or not.
Well, it's not a professional, most toastmasters, especially the ones I've been to,
maybe everyone's different.
It's not led by a pro.
It's led by somebody else who's been there for two years instead of just one.
And when I did it at the University of Michigan, I think I was the only native English speaker in the entire group.
Oh my God.
So most of the people were like, I'm trying to figure out how to give a talk in English.
And I was like, I need to become super dynamic so I can host a show.
That was just not going to happen.
You know, people were like, oh, you did really well.
And I was like, why?
Because I can speak unaccented English.
I mean, that's not what I'm really looking for here.
My opinion, private coaching is a must.
And by the way, no hate on people who are doing trying to learn something in a second language.
Speaking for me in a foreign language would be very tough.
I'm just saying if you're trying to learn how to really nail delivering your native language,
you're not going to get coached by somebody who's trying to figure out how to not stare at the floor, for example.
So you have to be among peers.
I've taken a lot of speaking classes.
And unfortunately, I signed up for one.
It was like four grand more.
And they were like, yeah, we're going to make you a dynamic speaker.
And when I got in there, I was the only person in the room.
who said I don't have stage freight.
Everybody else was like, yeah,
I freeze when I get to the front of a room
and I can't even speak in meetings
so my boss made me come here.
And I'm thinking, I'm here to crush stages
with a thousand people and you're here to run
an eight-person meeting.
This sucks.
So Michael and Amy Port have really been
the only coaches that have been able to get me through that.
I highly recommend getting coaching.
It's a skill you'll use for the rest of your life.
If you can't afford it,
rehearse 30 times on tape.
minimum and break down the tape each time. And also, Toastmasters is good if you need an audience
where they know that they're going to be. You know, it's like, oh, I need to go get the jitters out.
And there's going to be 50 people here at the volunteer firehouse down the street every first
Tuesday of the month. And I can just go stand up in front of them and get the nerves out.
It's really good for that. And I used it, I used it for that because it's like, okay,
I'm going to get up and talk and do my thing. And in front of, you know, all these people looking at,
at you. It's really good for that. But as far as getting coaching on how to be a great speaker,
I got zero out of Toastmasters for any tips and tricks. Everybody was just like, oh, that was
really good. Yeah, great. You got up and you did it. It's like, okay, fine. But for me,
the exercise was to just get up in front of people and talk and get rid of those butterflies. It's just
butterfly removal. That makes sense as well. And bear in mind, if you go to Toastmasters, you're not
going to be able to give your 30 minute keynote or your 45 minute keynote you're going to get five
minutes you can't rehearse at toastmasters it's not going to work private coaching i'm happy to
refer you shoot me an email jordan at jordan harbinger dot com if you got a budget for this otherwise
rehearse a minimum of 30 times i'm telling you on tape on tape and then you will crush all right next up
hello jordan and jason i have a situation that i know i'm not skilled in and i'm hoping you can help
i want to buy a domain that's my name like jamesmith dot com another person owns it but
but the website has a GoDaddy landing page, meaning it's not being used.
I figured out who owns it, though, through Who Is and emailed them a couple years ago to see if I could buy it.
They said that it wasn't for sale.
They also happened to mention that they're married and it's their maiden name, so it isn't even their name anymore.
I have an alert in GoDaddy to notify me if the domain ever becomes available,
and every year I get a notice that says it was renewed.
I just got a notice that it's been renewed through 2020.
Obviously, this person has attachment to it because it was their name,
which I totally get. I don't know where or how to start a negotiation. I feel like swooping in with
some large dollar amount may piss them off. I'm not sure what else to offer, as I totally understand
why they wouldn't want to sell it. How would you open up the dialogue to see if there is some way
I could get this domain? Also, I should add that if they were using the domain or if it was their
current name, I would move on and find a different domain. Should I do that and not worry about
getting this domain? Thanks for all you do, domainless. Jason, what do you think this is kind of your
apartment. Skip the dot com. Forget about it. In the old days.coms were the dayreigore top level
domains, but nowadays they're going the way of the dodo and seriously, nobody cares that it's a dot com.
What I'd personally do if I needed a new domain today is go to hover.com slash Jordan and get 10%
off your first purchase, by the way, and just do a search for your name with no spaces.
They'll give you all the available permutations of all the available TLDs and TLD is a top level
domain. Pick the one you like and run with it.
For me, my go-to is dot me for personal domains if you can get it.
That's why my site and my email addresses it, jpd.me.
And because the namespace is smaller, nobody's getting these other domain names,
you have a better chance of getting, even if you want your initials like I have,
is great.
But it's not worth it to negotiate and overpay for an outdated domain when you can get
something cooler and for a lot less money.
Don't offer a bag of cash.
You're just wasting your money.
And it's also a good conversation starter when you're giving out your URL or email
address. Like when I tell somebody my email address is j at jpd.
Dot me, they're like, how did you get that? I'm like, I just got it. You know, it's cool.
Stick to non-traditional TLDs now because there's so many of them. There are hundreds and hundreds
of them. I think we're up to like 500 domain, like 500 TLDs now, which is insane.
Yeah, you can get pretty much anything and it still shows up in search. And look, you could get
something like I am Jason D if you want, right? Dot com if you wanted that, if you really wanted
that. And then also look, she's not using the domain. And so since it's not really in use,
you could ask her, hey, look, I know you don't want to sell the domain. I won't ask you to. But
would you mind forwarding it to my website, which will take traffic that goes there by mistake
and send it to your website? That way, if people come looking for you, it just sends them to
your new site. And if she won't forward it for whatever reason, ask if she will at least put up a
landing page that says, oh, are you looking for so-and-so of XYZ organization?
Click here for their website, which is I amso-and-so.com.
This way she keeps her domain.
It's weird, but I get it.
And you don't lose traffic.
You don't lose search results.
But yeah, just get another domain.
And honestly, it's going to be the easiest for the long term.
And my old company, we had a domain that we couldn't get.
We had to put the in front of it, and we used that for a long time.
And we couldn't get the regular one without the in front of it.
because this old lady owned it.
And I remember talking with her, and she's like,
I'm not going to give it to you because we have had more search traffic
for our domain in the last year than we ever have.
And I was like, oh, my God, people are looking for me, you knucklehead.
Yeah.
There's a reason for that.
Would you like to make some money now?
Come on.
And I was like, look, we'll give you a few grand.
Your site hasn't been updated since 1991.
Nobody's buying your book.
It's been out of print for like 13 years.
And she's like, she left me a voicemail.
She goes, you're ugly.
I'm never giving you the domain.
You're ugly and I don't like your hair is what she said.
And I was like, oh, she's crazy.
So I waited for her domain to expire thinking maybe she wouldn't be kind of all there enough to renew it.
And she actually died.
Yep.
And I got it.
So you can always kill the person that has your domain.
That's what I guess that's where I'm going with this.
No, you can always wait it out.
But seriously, just get another domain.
It's not worth it.
It's really not.
Build another domain and then eventually you'll get that one because that person will stop caring.
after they've been married for 20 years,
and you can then buy it for a song
and you won't care by the time you get it, honestly.
Yeah, honestly, by the time you get it,
it's not going to matter
because you're going to have your domain
with your name and your email address.
I would not ask her to point,
or to at least use the domain
while she still has it,
because if you want to have an email address
at that domain, and then she lets you use that domain,
and then one day she just wakes up and goes,
why am I letting this rando use my email?
Oh, yeah, don't put an email at it.
Just have it forward traffic to your site out of courtesy.
Yeah, yeah.
Yeah, if you can just have her pointed to your new domain, which is, you know, whatever TLD you pick.
But yeah, it's funny that you had an old lady dying domain store.
I had the same thing.
My first domain, I had to get spew.com, SPEWW.com, because there was an old lady in North Carolina in a trailer park with a lot of cats that had her cat site up.
In 1993, she bought the domain.
She was tech savvy enough as a cat lady in a trailer park in North Carolina to own her own domain,
which I thought was impressive.
I gave her kudos for that.
But, yeah, when she finally died, then I got my domain that I wanted.
You know, it's funny, the old lady that owned that domain I needed was also in North Carolina.
Really?
Yeah.
How random.
Maybe it was the same woman.
Oh, actually, no, mine died before years.
I know your story.
Mine died.
That's right.
Yeah.
Oh, two crazy old ladies are the same in North Carolina.
Who to thunk it?
All right.
All right, next up.
Hi, Jordan, Jason, and Jen.
I'm a performer, and I occasionally get hired for events from top-name companies.
These companies usually find me on Yelp or through some basic Google searches, since I have pretty good SEO.
The clients are always happy, love the service, and have nothing but positive feedback for me.
At the end, I usually mention offhand that I have a Yelp page, and I tell them to feel free to share my information with anybody they think would enjoy a similar performance.
Since my events are typically a one-time thing and doesn't leave room for repeat business from the same customers, I want to know what's a good way for me to ask for referrals.
While the right people do occasionally find me independently, I'd imagine that these people share networks with comparable individuals and other companies, and it would be great if they spread my name around more.
I always feel tacky asking for referrals, and I'm not sure the proper way to do it.
Any help would be appreciated and thanks for everything.
Sincerely, a referral, please?
So here's how you can ask for referrals.
Check in with the person who booked you.
Ask if the show went well.
When they say they loved it, ask if you can get referrals later in the week.
Don't ask right away.
I mean, if they've got someone for you right away, great.
But if you say, hey, can I get referrals from you?
They're going to go, let me think about it.
And then they're going to blow you off.
If you say, let me get referrals from you on Thursday, I'll call you in the afternoon at 4 p.m.
If you get their buy-in and permission to do so, then you're so much more likely to get referrals.
this way. Many people won't want to actually schedule a call because it does take up their time,
or they'll go, uh, I don't know if I actually have anyone, I'll keep you in mind. So if they don't
want to do that, at least they know then you're serious about getting referrals. And you can also
see if they'll let you collect info from attendees. Look, if it's a kid's birthday party, probably
not. But if it's a gathering of some other type, you can put people on your emailing list just by
having a clipboard that gets passed around. And when you do that, you can occasionally send
special discounts for people, especially if they just get signed up to your email list, the way that you're
putting them on, you can say like, hey, this special rate for me, since you came to one of my other
events, they may forward that email to a friend as well. And I highly recommend the level one course.
This generates a lot of opportunity for me. It generates a lot of referrals for a lot of people
who are in it as well. Jordan Harbinger.com slash level one is where that's at. And by the way,
Jen checked out your Yelp, and you need to include better photos in your Yelp.
So have a photographer come to an event with you, have him take professional photos and videos
for Yelp and Google reviews and Trust Pilot and all those places.
Because anything's super amateur on there, you can get beat out by somebody who just had somebody
take decent headshots, decent photos of the performance.
It really does add a layer of professionalism that generates trust.
It's better to not have any photos at all than to have bad ones, generally.
So make sure you have all of that in line.
well and frankly I'll plug hostgator here as a sponsor hostgator.com slash
Jordan if you don't have a website which I couldn't find if you don't have a website
that has photos and testimonials that's what's gonna generate referrals not just
asking somebody's got to have a place to send people and say who is this guy what
does he look like where the testimonials where the photos of the events that he's
doing does this look like what I want that will set you up in the 95th percentile
compared to everybody else in that niche all right what's next
Hi, Jordan, Jason and Jen.
Thanks to your show and level one course, I've recently started re-engaging with old contacts,
both personal and work-related, and I never realized how many people I've come across over the years.
Many of them have been responding to me, and it feels great to know that people are also interested to know what I've been up to.
So thanks, guys.
I do have one issue at the moment that I need advice on.
I've re-engaged one of my mentors that I met online during my university years.
He's in a profession that I'm highly keen on exploring.
The reason I contacted him was to see whether there are any new job opportunities or just see how
it's like to work in his profession.
We've been sending emails back and forth, but all we've talked about is that I'm working
at a specific company at the moment and him telling me that he's been working on several projects
at this stage.
The last email I sent him was to ask him whether he was interested to catch up over a drink
or a meal sometime soon.
I haven't received a response back for about two weeks now.
I know he could be busy, but I have a feeling that maybe I should have gotten his
contact info first so that I could call him for a chat when it's most suitable for him.
What do you think?
Is there a way I could re-engage the conversation with an email or would it be awkward?
Appreciate your time and help.
Yours truly paranoid pen pal.
Okay.
So at the risk of sounding important, the truth is if someone asked me to catch up over a drink
or a meal, the truth is that I barely have time to have a meal with my own family and
friends.
So I'm not going to meet up with somebody that I haven't seen in ages who's not a close
connection. Just not going to happen. It wouldn't it would be a waste of time. I'm so busy that it
have to be an offer that's worth it for me and my wife to go and do that. It's just I mean,
even on weekends, I barely cut out a couple hours to watch something with my wife. I'm usually
working. So you have to make sure that you're in that category. So I understand why he didn't
respond. He was like, uh-oh, I don't, you went from, hey, how are you just checking in to,
hey, dedicate two plus hours to me while I'm probably going to make a request that you don't
want to grant. So you really jumped the shark on that one. And I think you have to identify a need
of his before asking for something like this. There's no value. What's in it for him? The answer is,
I don't know, probably nothing, and it's probably going to be painful. So I would say no to that, too.
He just didn't want to say no. You actually have your answer. He didn't forget. He just doesn't,
he's not interested. So you need to go through the process of identifying needs. Find out what he's doing.
see where they need help, where they need opportunity, where they need connections.
This is your job to elicit that by looking at what they're working on, looking at the industry
they're in, finding out what they need.
Offer to book them on a panel.
Offer to book them as a speaker at an event, if that's something they do, help them with a presentation.
Level one actually has all this stuff in there.
So I'm hoping that you went through the whole thing because it's in there.
And you can also ask for an informational interview in his office, not over lunch, not somewhere
where he has to go and meet you.
you can go and meet him.
There should be no social time spent on this.
Go to office hours only.
If he's academic, if he's a professor,
he probably has office hours.
See if you can get in on that,
even though you're no longer a student.
That time, he's actually dedicated
to helping people with stuff like this or not like this.
You don't want to ask him for time outside of that.
He probably already thinks,
I already dedicate office hours.
Why is this guy want to have lunch?
It just doesn't make sense.
I totally get where he's coming from.
So try some of these other things,
like eliciting a need and figuring out office hours and you have a much better chance of getting
together in person. That said, why do you want to get together with him in person? You got to figure out
why that is because if you're going to just ambush him with some requests, you need to not do that.
You need to give value first. This is what level one's about, guys, Jordan Harbinger.com slash level one.
All right, last but not least.
Hey guys, I'm in my 30s, single and would love to go on dates to meet people.
I hesitate to do online dating sites because I have a chronic illness and it makes me feel insecure about meeting new people.
I don't know when it's a good time to tell someone about my challenge or what's the proper way to communicate it,
especially since it's such a private matter.
What do you think I should do?
Should I just share it on the first date, the third date, or when I'm actually in a relationship with that person?
Thanks, don't want to be alone forever.
Okay.
Well, the pros and cons here are the first and third date disclosure.
When you're in a relationship, it's unfair to drop something on someone like this.
It's a little late, I think.
A little too late.
Yeah.
And also, not only is it unfair, but I think if someone goes, by the way, I have this thing I didn't tell you about now that we've been dating for three weeks, I'd be like, wait, what else is there that you haven't disclosed?
That's really kind of shady.
So that's way too late.
Look, let's say you have irritable bowel syndrome or something that's kind of embarrassing that you don't want to disclose that's chronic.
Third date is fine.
You need to show your cards if you want to build any sort of relationship on a foundation of honesty.
If you're doing this in a relationship, you're just asking people to break up with you because you lied or for some other pretext.
The first date, though, might be a bit TMI, right?
And then you're defined by your illness.
Like, oh, I liked her.
She was cool.
But then something about this chronic disease, I don't know.
Sure, that's unfair.
Gee, it's not fair, life's not fair.
You have to sell people that you are great
and that you click with them,
and then you can tell people about whatever issue you've got,
and they can decide if they like you enough to deal with it or not.
That's just the way it is.
So I know that that's not ideal.
It'd be great if you could just disclose everything right up
and people would be non-judgmental, and it'd be great.
Sure, if it was fair to everyone to just wait until they were madly in love with you
and then be like, by the way,
but that's not fair to them either.
It really isn't.
So you really have to take that balance.
I think the third date's a good time to do that because that's when people are starting to decide,
am I more attached to this person?
Do I like this person?
Do I want to be exclusive with this person?
That's when all the cards have to come out on the table.
If your condition is an STD, then you need to say it before you sleep with the person.
Oh, yeah.
Period.
Yeah.
I had that happen to me.
I was dating a girl for quite some time, and then we'd slept together for quite some time.
Then she got a flare up of her.
her thing.
And then she's like, I can't come over.
I've had a flare up.
And I'm like, what are you talking about?
She's like, have you seen the commercials for Valtrex?
And I'm like, oh, you've got to be kidding me.
You're like, how your hemorrhoits.
Wait, what?
No.
No.
Not that one.
And, you know, of course, the relationship was over at that point because, you know,
the first night before we slept together, I said, hey, do you have anything that you need
to tell me before we, you know, go get busy?
And she's like, nope.
And I'm like, okay.
Let's go.
Looks down her pants and is like, no, I think I'm good right now.
Yeah.
So it's one of those things where you can't wait until you are in a relationship to tell
somebody these things because the trust will be immediately broken.
Fortunately, I had to go, you know, deal with a bunch of blood tests and I came back clean.
I, you know, practice good hygiene.
But, yeah, it was one of those things where it's like, okay, you lied to me.
You're out.
You are completely out.
So, yeah, do not wait until you're in a relationship to, even if it is, you know,
not that severe, but you should still be honest up front. So time is right. Third date, maybe. Fine,
but not in a relationship, period, ever. That's right. I'm with you. I think that's really
crappy that she did that to you. He almost ended up with the herb, dude. Oh, man. Oh, God, yeah. And,
yeah, I lost like a week of work just from stress. I'm just like, what? I've never had that happen
to me before. And I was just like, this is, this is insane. I trusted this girl. I love this girl.
I thought, you know, maybe she was going to be the one and nope, complete liar.
Wow.
So you were doing it for a long time and then suddenly it was like, by the way, I have the herp.
Ugh.
Yeah, pretty much every day for a month.
My God.
That's terrible.
I got lucky though.
You dated only for a month and you were like, you thought she was the one?
She was really cool and her kid was really cool.
She had a, you know, she had a really cool kid.
And I'm just like, you know, I thought maybe this might be like a relationship that I could really get into.
How old were you at this point?
I was 37.
Dang.
So I was about 10 years younger.
A fast mover, dude.
She was great, man.
She was great.
I feel you.
Except for the whole part where she lied to me the entire time and could have given me the
HIRP.
Yeah.
Oof.
Oof.
Oh my gosh.
All right.
By the way, pro tip, I was asking somebody the other day what their phone number was and
they gave me their phone number and I thought great.
And then I looked at his wife who was there and she goes, oh yeah.
I totally forgot that that's your phone number because I never have to use it.
It's just in my phone.
And I thought, wait, a minute.
You don't know your husband's phone number by heart?
How is that possible?
And I realized a couple other people at the dinner, they also didn't know the phone number
of their significant other.
And I thought, this is crazy.
Because Jen and I, we memorized and quizzed each other on each other's phone numbers for
the first few months of dating.
Because I thought, for sure, there's going to be a point at which my phone dies and I have
to call her to help me with something or pick me up or,
or have somebody else called her, you know,
because my phone is broken or dead.
And I can't believe how many people don't know phone numbers,
key phone numbers in their life.
It's unreal.
That's funny.
That sounds like the worst date ever.
What's my phone number?
Oh, how's the sushi?
Yeah, exactly.
Well, we were dating for a while and it's like,
what's my phone number?
Or it'd be like, you know, you're at right aid,
and it's like, enter your phone number,
and she's like, you do it.
I'm like, oh, yeah.
Okay, 415, blah, blah,
you know, like you've got to do that kind of thing.
And so it's not just in the,
middle of everything, what's my phone number, although we did do a little bit of that too.
But you should really know this. I can't believe people don't know their significant other's
phone number. That, that to me is nuts. It's funny. I don't even know my roommate's phone number. If I
got hit by a car, I could not call her. Yeah, that's probably. If my iPhone broke. And it's funny,
this whole thing happened when everybody got their first cell phone. My first cell phone was a little
Nokia, you know, that brick phone back in the day. And as soon as I got that, I never remembered
anybody's phone numbers ever again. You used to be able to tell me your phone number once,
and I would remember it forever. And it's just one of those parts of the brain that people turn off
and you just don't do it anymore. Nobody does that anymore. So this is a good tip. I should probably
do that. I think I'll, I think I'll get on that. I hope you all enjoyed that. I want to thank everyone
that wrote in this week. Don't forget, you can email us Friday at Jordan Harbinger.com to get your
questions answered on the air. We'll always keep you anonymous. A link to the show notes for this
episode can be found at Jordan Harbinger.com. Quick shout.
out to Caesar Milan and of course everyone at the dog psychology center. We just had a fantastic day
there. Everyone there was awesome and super nice and I'm excited to release that episode. So special
thanks to everyone down there at the DPC. Go back and check out the guests, Adam Grant, Brian Rose.
Those are great episodes this week. If you haven't checked those out yet, please go back and check those
out. You don't know yourself as well as you think you do. If you want to know how I managed to book all
these great people and manage my relationships using systems and tiny habits, check out the free
level one course over at jordan harbinger.com slash level one and of course you're going to do it later i know
you yeah you're so busy right now dig the well before you're thirsty the number one mistake i see people make
and these are in my inbox all the time how do i do this how do i do that the answer is relationships that
you didn't create yet because you were quote unquote too busy you cannot make up for lost time
jordan harbinger dot com slash level one i'm also on instagram and twitter at jordan harbinger it's a great way to engage with
and I'm Jordan Harbinger.com slash YouTube.
That's where the video interviews are.
And almost every interview we do now is going to be on video henceforth.
And there's a lot of other bonus stuff in there as well.
Clips behind the scenes, Jordan Harbinger.com slash YouTube.
And Jason, tell them where to find you.
You can find me at my personal website.
That's at jpd.m.me.
Told you.
I got that.
Dot me domain.
And you can check out my tech podcast, grumpy old geeks over at gog.
Dot show.
Also not a dot com.
So you can check that out there or your podcast player of choice.
This show was co-produced with Jen Harbinger.
Show notes for this episode are by Robert Fogarty.
Keep sending in those questions to Friday atjordanharbinger.com.
Remember to try to keep them concise if you can.
It really does increase the chance.
Your question will get answered on the air.
Share the show with those you love and even those you don't.
We've got a lot more in the pipeline.
We're very excited for what we got coming up.
In the meantime, do your best to apply what you hear on the show
so you can live what you listen.
And we'll see you next time.
Have a great weekend, y'all.
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