The Jordan Harbinger Show - 546: Scott Adams | Persuasion in a World Where Facts Don't Matter
Episode Date: August 12, 2021Scott Adams (@ScottAdamsSays) of Dilbert fame revisits us to discuss his book Win Bigly: Persuasion in a World Where Facts Don't Matter. [Note: This is a previously broadcast episode from the... vault that we felt deserved a fresh listen!] What We Discuss with Scott Adams: Is Scott Adams a Trump supporter? People don’t use facts to make decisions. They use emotion. Learn the three types of persuaders and how they operate. See how master persuaders move the topic to things they understand and can dominate (regardless of facts and details). Find out why master persuasion is effective even if the subject or target sees the technique. And much more... Full show notes and resources can be found here: jordanharbinger.com/546 Sign up for Six-Minute Networking -- our free networking and relationship development mini course -- at jordanharbinger.com/course! Like this show? Please leave us a review here -- even one sentence helps! Consider including your Twitter handle so we can thank you personally!See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
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This episode is sponsored in part by Conspiruality Podcast.
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Coming up next on the Jordan Harbinger show.
I was just reading Scientific America on the plane the other day.
And they had a fascinating study
where they were trying to figure out,
you know, what's up with these science deniers?
So number one, I don't believe there's any such thing
as a science denier.
I've never met anybody who thought science was a bad idea.
There are people who looked at the same stuff
and came to different conclusions.
And if you don't like the conclusion that they came to,
doesn't agree with the majority,
you got a problem. Here's the study in Scientific America that tells you that the number of times
we're looking at exactly the same information. There's no data difference. We're smart. We're looking at it,
and we just come to different conclusions. Welcome to the show. I'm Jordan Harbinger. On the Jordan
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Today we're talking with Scott Adams.
He's been on the show before.
This is one from the vault.
Yet another controversial episode,
because apparently I like getting hate mail.
But I highly recommend that people separate their feelings
from the subject matter on this one,
especially the examples and just learn.
We're talking about persuasion and Donald Trump.
And you know, if you hate Trump, that's fine.
You might be sick of it, move to a different episode.
But you can still learn some persuasion
from this episode in this discussion.
I didn't want to spend too much time
in this episode challenging aspects of the work
with which I disagreed.
in other words, parts of the book with which I disagree, because I really didn't think that would be as useful as the
practical parts from which we can learn. So this was a bit of a tough editorial choice for us here, but I think it was the right one in the end,
because the final product here is much more useful to you as a listener. Now, on this episode, we're discussing the persuasion
tactics as used by Donald Trump during and before the 2016 election, and whether or not you think that those exist or they're real or whether or not persuasion
itself is real or fabricated. Of course, it covers the 2020 election as well, especially when it comes to the
type of skills that we discussed today, it doesn't matter whether you think it's real or not. Either way,
after this episode, you'll start to look at interactions and things you see on TV and things you see
with politicians and executives in a totally different way. And you'll also learn what types of
things you can use to identify cognitive dissonance in yourself, how to know if we're being
persuaded effectively, and persuading effectively, and how to persuade others effectively as well. Again,
divorce yourself from the subject matter examples and try to keep an open mind here. And if you're
wondering how I managed to book all these amazing people for the show. It's because of my
network, and I'm teaching you how to build your network for free, dig in the well before you get
thirsty over at Jordan Harbinger.com slash course. And most of the guests that you hear on the show,
I've met through the course, they subscribe to the course, they contribute to the course, come join us.
You'll be in smart company where you belong. Now, here's Scott Adams.
One to ten, on a scale of one to ten, how much flack have you gotten since Trump got elected?
because before when you were predicting the Trump thing,
it was a dumpster fire, your Twitter feed.
And then afterwards, I would imagine there's some sense of,
of okay, you were right,
but most of that's probably more like,
F you, I don't care that you were right.
Well, a tremendous amount of the Twitter traffic
were apparently professional trolls
because the moment he got elected,
they just all went away.
It seems like they would have stayed around a little bit
if they were just normal people to say,
well, see what you've done and that sort of thing.
I would say it went down 80% after election, at least on Twitter.
But in terms of the impact on my life, I would say my number of friends is probably down 75% since I started writing about it.
So that you're down to one friend now.
I just one friend and he's on the watch list right now.
Yeah, right.
I've noticed that a lot of people have mentioned that they've lost friends because of the political situation.
And I think that's kind of a shame.
I've got plenty of friends on both sides of the camp.
they're probably not people I would want to have over at the same time, all of them.
Some of them would be totally fine.
There's only a few in each camp that I think are completely insufferable when they start
talking about politics.
And this has been a particularly divisive election, particularly divisive administration
in general.
One thing that your book, when Bigley focuses on, is the persuasion aspect of Donald Trump
specifically.
But during the show, I would love, if possible, it probably isn't, but I'm going to
to try anyway to divorce the persuasion concepts from the man himself because I don't want people
to go, this is about Trump, click, right? I want people to go, okay, maybe I hate Trump or maybe I love
them, but in the meantime, I'm going to learn something about persuasion. I learned a lot from the
book, devoured it in one plane ride, and went away thinking, okay, I'm not really qualified to
say whether this is all accurate or not, but it's certainly interesting. You did mention
your career and your income took a huge nosedive, maybe?
Took a hit.
Yeah, severe hit.
What now?
I guess now you write a book and you try to make up for this little stop loss here.
I don't think the book will make up for the annihilation of my speaking career.
I lost a big corporate license deal, and it probably will never get another licensing deal
for Dilbert going forward because of writing about the election, yes.
Poor Dilbert.
So far the comic itself is fine because newspapers are a little bit immune to the
left-right battle. They try to serve both. So I'm fine in newspapers, but that's the only solid
place. Really? It seems strange to me that someone would go, hey, we were going to put your
cartoon on a mug, but now we just can't do it because it reminds us too much of the president.
Yeah, there's some people who just can't shake that association. Wow. If you had to do it all over
again, what would you do? Would you do it exactly as you had, or would you maybe sell the Dilbert
stuff to a trust or something like that or move some IP around? Or maybe you'd be Adam Scott on
Twitter instead of Scott Adams? You know, I think I'm actually attracted to trouble. It's sort of a
lifetime problem with me. You know, I think, well, what's the most dangerous thing I could do? And then I
think, well, that sounds good. And usually I talk myself out of it. In this case, I probably would
have talked myself into it again. I did enjoy, I guess, the fight of it, you know, the intellectual
fight of it. But there was something bigger I thought happening during election. I thought that it would
change how people thought about their place in the world. To me, it seemed like a far bigger thing
than just, you know, one person's persuasion. Sure. Because when I think dangerous, I think
cartoonist. Well, you know, cartoonists do get killed. Oh, actually, you know what? That's very true,
especially in the last few years. Yeah, the Charlie Habadoo guys. Yeah, and the, what was the other one,
the draw Muhammad contest? Is that a filmmaker? Filmmaker, yeah. Yeah. Adjacent artists in general. Now it's not as
as it was before. You say that you're in no political camp and you're more of an observer.
It's hard to say that when you read the book because it's about the president's persuasion of power.
So a lot of folks might really not believe that. But to those folks, I kind of want to say,
it doesn't really matter whether or not that's true. In my opinion, looking at persuasion as a
skill set, it kind of doesn't matter who we're learning from if that person is effective.
There's probably no persuasion class anywhere, rhetoric class, especially anywhere on the planet,
that doesn't say, all right, we don't condone this, but here's a bunch of Hitler speeches,
and these were undoubtedly effective for negative results.
And I think to omit that kind of case study is to just kind of plug our ears and sing la la la and hope that it goes away.
Yeah, unfortunately, there are effective people that we don't like.
And if you're just looking at the tools and you can hold your nose and say, what can I learn,
then you can learn. You mentioned that when you're a member of a group, you'll find their views more
sympathetic. So, of course, I have to ask you, is the book then a reflection of, well, you know,
secretly I am a Trump supporter. So of course, all of these things look like persuasion because
they worked on me. Well, I described myself politically as left to Bernie, except with a preference
for things that might actually work. In other words, philosophically, I want, you know, free education,
and free health care and all those things. I don't know how to get there. But I think,
maybe America could, you know, at least have a plan to get there eventually. So politically,
I'm not on the Republican side, but in terms of the first word you use was, you know, in their camp.
But as soon as you said that, I thought to myself, well, I am sort of in their camp because I do
represent a point of view which they like. I do appreciate that group because they're the
ones who supported me for two years, whereas the other group attacked me viciously for two years.
So I have a strong preference for the people, which is different than the policies or the politician.
I think that it is interesting that we find that when someone strongly disagrees with a certain side's
perspectives, people then go, I don't like that you're even saying that this is a possibility,
therefore I'm going to attack you. Because it seemed to me always a little bit nonsensical
to come after somebody who says, I'm predicting a Trump win for better or for worse. Or somebody who's
maybe in Silicon Valley would say things like, don't keep talking.
talking about Trump, you're going to get him elected. Nobody went to that guy and said,
you shut up, we'll talk about whatever we want. They all went, oh, okay, that's a good idea.
And I had the same problem on this show when I interviewed Roger Stone. People went,
I'm unsubscribing because he shouldn't be allowed to talk. And I thought, who made these
decisions about who I'm allowed to talk to or about? And I think that's a weird problem
that you have faced more than anybody. Let me bail you out. Let's talk about Colin Kaepernak's
persuasion because I'm a big Kappernak fan. So when I say fan has nothing to do with football,
it doesn't even have anything to do with the specific policies he's pushing, although that topic
is important, of course. But persuasion-wise, Colin Kappernak nailed it. He raised consciousness,
the entire country is talking about the thing that he started. He stayed within the law.
He didn't break any laws. He offended our sensibilities in exactly the right way for a protest.
My image of the America that I want to live in is that, you know, I don't want a flag that I'm not allowed to burn.
Like, that's not a flag that has the same value to me.
I'm offended when somebody burns it because it's just an emotional reaction.
But I don't want to live in a country that has a flag.
I can't burn.
Colin Kaepernick, I think persuasion-wise, it's like the Nobel Prize of persuasion.
The entire country is talking about his thing.
He broke no law.
He hurt no people.
And he had skin in the game.
That's as good as it gets.
Yeah, that's true, right? He's not in jail.
Well, I don't know if he got a fine from the owners, it's hard to say.
But if he did, it's going to be a drop in the bucket compared to whatever next contract
he's going to end up with or the one he already has.
Well, he doesn't have a contract now.
Does he?
Well, I guess I don't know.
That shows you, one, how much I follow sports versus other items on the agenda.
What do you think is going to happen in this situation?
I think you suffered quite a bit.
I mean, you know, the huge portion of the country will never forgive him.
Oh, that's true.
And that just will never go away.
I don't think there's anything he can do to fix that.
I've just gave him big props for persuasion.
So maybe he has more game than we know.
But at this moment, I'd say he put his skin in the game for something he cared about,
and it's going to cost him forever probably.
Do you think that it's politically, and I mean that in the broadest sense of the word,
beneficial to then alienate certain people like he has done,
while then, of course, using that same platform to draw many, many people that much closer to him.
For example, I didn't care about this at all.
He was a name on a jersey, and nothing.
more. Now he's been elevated a few tears up as somebody who's an influencer in a way that
actually matters. There are plenty of people who say, I'm not watching football anymore and screw this
guy. It's almost a worthwhile tradeoff in my opinion, but I'm wondering what you think about that
sort of thing. Well, it's certainly worthwhile in the sense that he raised the issue that you want
to raise and he took the bullet. He knew that this was going to cost him and he did it anyway,
so that I have to respect. Is that where you kind of fell on the Trump prediction scale as well?
It sounds easy to say, and that's why I wrote about Trump on my blog.
And it's like, people are going to go, this guy wrote about Trump on a blog.
The other guy took a knee in front of the whole country.
Well, no, I certainly would never compare myself to any of those individuals.
I took some risk with what I was doing.
But I did think, and I still think, that if you look at the way people talk about the election,
the word persuasion is now common, you didn't see that in other elections.
You see people referring to a phrase that I'm credited online for being the first to say,
which is this 3D, 4D chess analogy.
So it's become common to think that the way the president operates is through a persuasion filter
and he's got some technique there and it's not just all random.
And that's what I wanted people to know.
I wanted to sort of, it wasn't about Trump so much as opening a hole in the universe to look
through to a deeper truth.
The main thing I always talk about is the two movies on.
one screen, the number of times we're looking at exactly the same information. There's no data
difference. We're smart, we're looking at it, and we just come to different conclusions. I was just
reading Scientific America on the plane the other day, and they had a fascinating study where they're
trying to figure out, you know, what's up with these science deniers? So number one, I don't believe
there's any such thing as a science denier. I've never met anybody who thought science was a bad
idea. There are people who looked at the same stuff and came to different conclusions.
And if you don't like the conclusion that they came to, doesn't agree with the majority,
you got a problem.
But here's the study in Scientific America that tells you the two movies on one screen vividly.
They wanted to find out if denying science had something to do with simply not understanding science.
The first thing you would test is, well, is it just the dumb people?
And sure enough, they would find that there were plenty of dumb people who disagree with the scientists.
But they also found that across the entire knowledge scale to the most knowledgeable about science,
no facts change their minds.
In other words, the data was never a part of the decision to begin with.
The fact that some people are saying no and some people are saying yes
is almost certainly because they align with a political side.
You know, at least in most cases, there have to be some independent minds there somewhere.
But in general, people just vote their side and then they figure out why they did it after the fact.
I could not agree more.
When we had Shaquille O'Neal on the show, he mentioned that he was just joking when he said
that the earth was flat.
and I got a lot of email, mostly tweets,
because you know how they go on Twitter,
saying, no, no, no, the earth really is flat.
This is the Freemasons are forcing him to say
that he was joking because this, that, and the other thing.
And every single person that I engaged with,
because I was genuinely curious,
there are really flat earthers out there.
I want to know what these people are about.
Universally, they were religious
and they were part of a certain church
that said the earth is flat and there's the firmament
and that's what the angels live above that.
All of the other,
and I throw this in air quotes, science,
then somehow has to be squeezed into that sort of perspective,
and that sort of perspective says,
no, above the sky is the firmament,
and above the firmament is heaven.
Everything else has to fall into that.
Well, I think I found my new religion
because I like to keep it simple.
Yeah, there you go.
Earth is flat, angels up there, done.
Yeah, handles up there, bad stuff down there,
just don't dig too far, and we're good to go.
Yeah.
Let's talk about the types of persuader.
You go through that early in the book, Win Bigley.
What are the different types of persuaders?
What are we dealing with on a daily basis?
So I tried to help people figure out the different powers that different persuaders have.
And so it seemed to me that I'm what I call a commercial persuader.
And by that I mean I use persuasion for my job.
It's part of how I write.
It's part of how I make cartoons.
It's part of how I write books.
And so I'm a commercial grade persuader.
Above me would be cognitive scientists.
people who actually study this for a living. As I say, and when Biggley, if a cognitive scientist says,
hey, this chapter is wrong, believe the scientist, not me. I'm commercial grade, their science grade.
And then above that, I put the, what I call the master persuaders. These are people who have all the
tools of persuasion, but they bring something else, either a high risk appetite, or there's
something about their personality that's just gigantic. In this case, Trump has both. So there are
people like Steve Jobs, for example, where there's something about his willpower, his, again,
appetite for risk and other things that just normal people don't have, but they're above and
beyond the tools of persuasion, but you put them together and they're insanely powerful.
So the things that we see master persuaders do are maybe not yet explained by science then?
Is that what you're saying? Or are there things that scientists have not studied since they're
a rung above on the ladder? So, no, I don't think it's so much a case that science hasn't discovered
what master persuaders can do.
An example would be a master persuader says something that they know is not true,
and they're going to take a lot of flack for it.
But in the meantime, they're going to get attention for something that they want attention for.
Ordinary people can't do that because they say,
I'm not going to go in public and say something that I know isn't true.
But a master persuader, sometimes they say, well, you know,
it's for up great or good, perhaps, we hope.
So I'll shade this.
I'll use a little hyperbole.
It doesn't really matter in the long run.
What matters is where we're heading, and I think that's a good place to go.
There's something about the personality that's able to do what other people would say,
I just can't do that.
Right.
So it's almost, like you said, a high appetite for risk and or something that makes them almost immune
to the social consequences or ignorant in a way that makes them just not care at all.
Yeah, immune to shame.
Yes.
This is a big deal.
Yeah.
So if you look at my arc transitioning from cartoonist to guy who was writing about persuasion
and stuff. That was a risky transition. And we see the risk and all the friction it caused,
the cost to my main business, you know, the attacks that I got online and everything. But I'm at a point
in my life where I like the risk and I'm almost immune to shame. It is a learned skill to be
immune to other people's opinions and just sort of brush it off and move on. Well, let's talk about
that. How do we learn that skill? Because there are plenty of people that have nothing to be ashamed
of but do have unpopular views that would love to know how they make that happen?
Number one way is to be embarrassed a whole bunch of times and then look back a month later and say,
oh, my day today is exactly like it would have been if that had never happened.
Right. The real life consequences were I was embarrassed temporarily and nothing more.
Yeah, I took the Dale Carnegie course. I may have mentioned that last time we talked.
A small part of the course is they actually have you embarrass yourself intentionally in front
at the class. But I found that really, really helpful. Even helps with things like public speaking,
because you're thinking, oh, what's everybody thinking of me? The Dale Carnegie course just lets you
just let go and just act natural. And that's the safest thing you can do. So it's the worrying that
causes the problem. You think, well, I better worry about this because this is a potential problem.
But the only problem was the worrying. Once you get rid of that, it solves itself. So essentially,
we can go back and maybe journal sometimes where we felt really embarrassed and then examine the
lasting consequences thereof?
Well, yeah, it's an ongoing process.
And one of the things I've got going for me is that I'm old, right?
So I'm 60s.
I didn't notice.
So the number of times that you've been embarrassed, presumably, is far fewer than the
number of times I have.
Especially recently, you've been racking them up, I see online, I think, whether you've
done so intentionally or not.
And I think a lot of people have it out for you, and this is probably not going to help.
What do you think?
Oh, yeah.
I think my popularity will plunge to a new low.
but with books, people buy books to hear their own opinion expressed better, at least political books.
Now, this particular book, my book, has information in it about persuasion, so, but still people are
going to say, well, you know, you're talking about this topic and I'm on the other side,
so I'm not even going to listen to the persuasion. So what I expect is it will be a polarizing
book, but it may not be bad for sales because you're better off exciting a small group of people
who actually act, then to be pretty good to a bunch of people.
That's the Hollywood model.
The Hollywood model is if you're testing a pilot for a show
and everybody who's in the test audience says, yeah, that's good.
I'd watch that show, that's pretty good.
That means nothing.
You want 10% of those people to walk out and say,
good Lord, this is the best show I've ever seen.
Tell me when this is on.
Can I get a copy of the tape?
So you need excitement from a small number
that predicts success better than a lot of people saying,
yeah, that's pretty good.
listening to The Jordan Harbinger Show with our guest, Scott Adams. We'll be right back.
Now back to Scott Adams on the Jordan Harbinger Show.
This will certainly polarize a lot of people. I think people who support the current administration
are going to go, yeah, this is amazing. I'd never noticed all this stuff. It's so enlightening.
Now I've got to go rewatch all this video. I'm going to be looking at him differently.
I will say that even now, having read this and not necessarily by any stretch falling into one of
the mainstream political camps, that I'll give of this has become a lot of.
more interesting to watch the president speak because now I can look for the persuasion things
instead of just saying, oh, what fresh hell is this now with the climate thing or whatever?
And I wish that we had a book about this for pretty much anybody that we had to watch
that we didn't necessarily like for the next period of several years. And I will say also that
the examples in the book, they're going to ruffle some feathers. I think some of your best media
that's going to sell a lot of this book are going to be people that just skewer the crap out of it,
whether they do a good job at that or not,
I think you're going to have a lot of rebuttal pieces
from some of those reviews online,
and you should just warm up that keyboard
and have a replacement ready
because you're going to be doing a lot of typing, I think.
It's going to be really challenging for reviewers, I think.
I think they're going to have a tough time for it.
For the same reason, the public will.
They're going to try to separate the politics
and their view of things from the actual book.
I'm going on the Morning Joe show when I do my tour.
They're starting at an expert level.
I'm going into the Lions Den.
I can't wait.
That'll be fun.
Yeah, that should be interesting.
I often wonder, though, how many journalists that interview you read the stuff that you put out before they do the interview, or if they just get five bullet points from an intern and then try to wing it?
Well, in the case of a book, it's actually rare for somebody to read the book. So you're actually in rare territory having consumed it before I got here. I would say no more than one in eight or ten, maybe.
It seems like that would be a huge advantage if you want to debate somebody about a book that they've written that you might want to go ahead and read it first, or at least part of it.
Well, it certainly gives me some freedom.
It's like, as I said it in the book,
but you wouldn't know that.
Yeah, exactly.
All right, people don't use facts to make decisions.
That was one of the major points in the book.
Tell us why that's true,
because a lot of people go, nope, all my decisions are fact-based,
and I am empirical, and that's what's good about my decisions,
is they're all based on fact.
Yeah, everybody thinks that.
I think there was a recent study, I wish I could quote it,
but something like 98% of people just won't change,
no matter what facts you give them, on politics.
People will change on things they don't care about.
So if you were to imagine this on the graph, the more they cared about it, the less likely
they're going to change, which seems backwards, right? The more emotion, the more likely their
mental processes are short-circuited. Right, because of all the fallacies, confirmation
bias, some cause fallacy. There's a lot of emotional investment in anything that you feel strongly
about by definition you're investing more and more emotion in that, which would make you
more and more wrong in the past
if you change your mind moving forward,
which is why we see as remarkable
people who do things like
leave the Amish and join the rest of the world,
we find that amazing,
or somebody that shakes off
severe issues growing up
in the middle of rural Africa
or something like that
and becomes some sort of tech entrepreneur.
Those stories are amazing
because of the amount of investment
that somebody has in a certain way of life
or a certain set of thoughts,
religion, or otherwise.
Let me give you a little example that's a current one.
So after the Vegas shooting, there's lots to talk about the security guard,
Jesus Campos, and where was he?
And a lot of people came up with conspiracy theories.
And they were so sure their conspiracy theory was right
that this security guard must have been somehow connected with the shooter
that when they produced the actual picture of him,
and then people compared it to, I guess, an older picture,
which they knew was actually him.
And they said, they put him side by side on Twitter,
and they said, clearly not the same guy.
They've replaced him with a body double.
And I looked at the pictures.
I don't buy into the conspiracy theories.
And therefore, I have no emotional investment.
I simply didn't think that was the thing.
I look at those pictures, and I think, that's exactly the same guy.
It could not be more obvious.
I'm looking at them, two pictures next to each other, clearly the same guy.
But other people, honest, smart, completely normal people who can hold jobs,
looked at those pictures and said, oh, my God, one on the left is a whole day.
different person. And when you see that starkly, you're actually standing in the room with somebody
who's looking at the same simple thing and they're seeing it differently. It's amazing. It just tells
you how powerful this is. And that was only with just a little bit of mental investment in their prior
opinion. And they still couldn't shake it with a photograph that could not have been clear,
in my opinion. Do you think we're evolved to see that way? We actually had a brain scientist on the show
earlier, and I can't remember which brain scientist it was, but she was saying that one of the
things they're studying right now are a lot of these police shootings. And they're thinking
that the police are actually seeing dangerous weapons because their brain is painting a
completely different picture. And she thinks that with more advanced brain imaging in the next
10, 20 years, we're going to be able to see that people who make grave mistakes like that,
based on negative stereotypes, maybe of the race or ethnicity of the person that they're involved with,
they're actually seeing something completely different
than we're seeing on a video,
which is why it looks so bad on the video
because we look and we say,
how did you think that guy was armed and running towards you
when he was unarmed and running away from you?
If we one day get to the day
where we can replay what they saw in their brain somehow,
we'll see exactly what they said,
which is he was running towards me
and he had a gun in his hand.
You've probably seen the famous video
of the people passing a ball around
and then the monkey joins the circle.
Yeah, this guy in a gorilla,
suit or something walks by slowly?
He actually joins the circle for a moment.
Oh, really?
And because you've been asked to count the number of passes
that they pass back and forth,
people don't see a man in a gorilla suit
joining a small group of, I don't know,
five people in a circle.
After they tell you, and then you watch it,
you think, I was blind to a giant monkey on screen,
and I didn't even see it.
I thought it was a fake video
where it played twice,
and one had the bear or the monkey
or the gorilla, whatever it was, and one didn't. So I actually rewound it and rewatched it.
And then I reloaded it from an incognito tab in Chrome thinking, oh, it knows that I'm back,
because there's no way that I miss this. If you show it to somebody who's not aware of what the
test is testing, you will find that they miss it almost 100% of the time.
I was once a bank teller here in San Francisco, and I got robbed at gunpoint.
During the middle of the day?
During the middle of the day. So it was a bank robbery?
Bank robbery, which actually is very common. Most of the local branches get robbed on a regular basis,
but you don't even know it if you're in the lobby of the bank.
It's usually just a quiet transaction.
You know, give me your money.
They do.
Guy leaves.
Of course, the FBI and police or whoever it is comes by,
and they say give us the description.
So I described him, and keep in mind, he was right in front of me.
He was at my window, the bank teller window, and I had a good look at him, right?
And I said, oh, yeah, he said, it was about my size, you know, he was about 5'8,
and he, you know, had salt and pepper hair, and he was sort of bald, and, you know, hadn't shaved.
for a while and he had a long trench coat. And I had a really good image. In fact, I still
have it in my head a perfect image of that guy. I get a call from my boss and he goes, they're
wondering if you really pulled the secret alarm. It tells you where the camera is supposed to be looking,
you know, at what point they're supposed to be looking. And they said they can't find that guy
on the video when they play it back. So I actually went to the top secret FBI headquarters,
the place that they look at the tapes. And they said, you know, is this guy in the tape, the guy who robbed
you. And I said, no, that's not even close. The guy on the tape, he looked like 35, like a young
Clint Eastwood with this big bushy brown mustache, full head of hair, and a sport jacket.
Could not have been further from the guy that I clearly saw. Then they played it backwards in
slow motion, and I watched that complete stranger rob me. So there was no ambiguity when you saw it
on tape. He actually was robbing me. But my memory was an entirely different person. And, you know,
the FBI said, yeah, don't even worry about it. That's actually kind of normal.
Who did you think that robbed you? I mean, did you pick that guy out of a movie? Was it just
somewhere stored in the memory banks from a TV show you saw as a kid? Who knows? Because, you know,
you're under duress and then your brain just doesn't act normally. You convince yourself
you saw something you didn't see. Right. When you're trying to theoretically fight or flight,
your brain's not saying, it's going to be important for you to remember exactly what this person looks
like for later. Your brain's thinking, how do I get out of here without getting shot?
shot in the head by this crazy person.
And then there was a second one.
Second time I got robbed, he actually put the gun up to my nose.
So I actually took out a gun and held it right up to my face and said he would shoot me if I
didn't give him money, which is really scary because you're pulling the silent alarm while
you're looking down the barrel of the gun.
Right.
And he knows it.
It's a really scary situation.
I was dumb to even pull the alarm.
I should have just given him my own wallet and said, hey, take it like you again.
But I gave him the money and eventually I got asked to be part of a line.
up, picking a guy out of a lineup, and I recognized him immediately, but he was also the only
one smiling.
And the other people in the room, because he'd robbed several banks, several witnesses,
and we all picked the same guy.
And I always wondered after that day, was it because he was the only one smiling?
He was going out of his way to look like he wasn't worried.
The others were actors, so they were trying to act like a guilty guy, and he was the only one who wasn't.
So I always wondered, did I really recognize him, or did that cue me that he must be the guy?
So if you're in a lineup, try to just look like everybody else in the lineup.
Don't try to look like you're relaxed.
I'm hoping to avoid that lineup situation.
Right.
So why is this concept important that humans use emotion instead of facts to make decisions?
So I call this the hypnotist point of view.
So I'm a trained hypnotist.
One of the things that you sort of have to believe in order to even do hypnosis and understand it and work with it is that people are irrational about 90% of the time.
10% of the time on the little stuff they don't care about, they can do fine.
But the common view of the world is exactly the opposite of that.
The common view is that we are rational, 90% of the time, and about 10% of the time, we get emotional and things go crazy.
If you use those two filters on life and say, okay, which one is explaining things better,
the irrational filter just wins every time.
That doesn't mean it's true, because we may live in the universe where we're just fooled about everything.
who knows. But certainly as a filter to predict things, it's very true. Just look at the fact that
two people can look at the same data with the same IQ, same backgrounds, and just see different things.
Actually, literally see different things like we were just talking. That's completely irrational behavior,
and it's the norm. It's not the exception. One of the concepts in Win Bigley is that things we think
about all the time rise a couple of rungs up on the ladder of importance in our minds.
You gave a lot of really interesting examples of this, and the way that
Trump uses these examples to persuade. Can we explain and give some examples of this? Because
that explains a lot of why these facts and assertions and things like that come out of his
mouth seemingly for no reason. And a lot of us just smack our foreheads and think, you didn't
Google this before you got up on a podium in front of the media? So I'll quote Dr. Carmen
Simon, an expert on memory. She teaches and writes about the fact that if you don't have a little
bit of wrongness, people won't remember it. So if everything looks the same, your brain just falls
asleep and say, blah, blah, blah, blah, more of that. Your brain can't remember everything, right?
It's very selective. And so there's something about President Trump's natural style, which I think he is
intentionally elevated for these purposes, that everything seems to violate something that you
didn't think should have been violated. He either acts in a way that you say, no president should act
that way, or he states something that you think that couldn't possibly be true. He uses a word
that shouldn't be used in that context. There's just something about it that's not normal.
And he does that so consistently, it would be hard to think that that's completely accidental.
Although I do imagine there are plenty of times where there's a small error and he just doesn't
care. So some of it is not caring to make it exactly as people expect. But the net effect of it is
you can't turn away. If you tweet something, you just say, oh, that's more interesting than
whatever else I was doing. Let's talk about that. And then it becomes part of your brain's architecture.
How can we use this concept in our own lives if we're not the president of the free world here?
What do we do in our daily lives to maybe capitalize on the fact that, look, I want people
to think this is important. How do I get it wrong, but not so wrong, I lose credibility?
There must be infinite ways to do something slightly wrong. So I guess it would depend on the specific
situation. If you're using hyperbole, let's use the classic example, let's say, well, for example,
in this interview, I'm happy to see that at least 50 or 60 people have showed up in the audience
to watch us. I'm really happy. Million, million and a half. If that ever gets fact checked and we find
out that it's two. They're both my parents. Yeah. That would be a little too far-fetched.
Who's going to believe that anyway? But by the time somebody finds out that that fact was an
exaggeration, they still have it in their head and they've lived with, well, I guess there are a lot of
people at that thing. And even the corrected information just doesn't have as much impact as the
original thought. We don't like to change our mind that much. People think, why would he say that?
Of course he's going to get caught on that. And what you're saying is, yeah, but it doesn't matter
if he gets caught on that because the effect happens in the moment. It doesn't matter that later on
down the line, it doesn't look accurate. Well, he also uses the trick where he makes you, you know,
think past the sale quite a bit. So there was a recent tweet where he said something like, I can't
imagine the Democrats, if they voted against this, you know, how would they live with themselves
in the future? And it makes you think about, well, could they live with themselves? Would that be
hard in the future? What would that be like if you didn't vote for this? You know, and that seems like
an exaggeration. I think those Democrats would be fine because it's the way they voted. I'm sure
they liked it. So you're talking to yourself about this future where they've got a problem,
and you've already thought past did they make that vote. So he's making them think about their
bad future, which is strong persuasion. What types of things?
can we learn from cognitive dissonance? This is one of the things that you start the book with.
It's a concept we discuss a lot on the show. Can we define it and then talk about why it makes us
irrational? The Scott's definition of cognitive dissonance, you know, without all the science in it,
is that if there's something that violates your expectations or your self-image or just the way you
think the world is supposed to be, especially if it involves you. That's the biggest trigger.
If there's something about you that you would have to change, for example, if you found yourself
doing something stupid, but you believe you're a very smart person instead of saying, well,
I guess I was wrong. I must be stupid after all. It's far more likely you'd say, well, I had a good
reason in this particular case. I didn't get sleep or whatever it was. Well, in that case, that might
actually be the reason. So, terrible example. But the point is that we spontaneously come up
with a reason why everything was fine and our original opinion was just great. So essentially,
we've rationalized past opinions or behaviors in order to make them line up with pre-existing
beliefs. Yeah, but rationalizing is almost too weak because cognitive dissonance can give you a full-blown
hallucination in which you're seeing stuff you don't. The example I gave of the people who saw the
two photographs of the security guard, the people who were deeply invested in how brilliant they were
because they had figured out this conspiracy that somehow the government had not told the people
and, you know, they're way ahead of it. If they're self-image is, I could not be wrong about this.
I get this sort of stuff right all the time. And then they're clearly wrong.
there's a photograph right in front of them.
That might cause them to hallucinate
that they see the photo differently.
So this, essentially the rationalization
or the hallucination gets us kind of back to zero.
If we give some evidence in our face
that says, you're so wrong about this,
we have to kind of reset our expectations.
We either have to change our entire identity
a way that we see ourselves,
or we have to go, what, those photos?
That's ridiculous.
That's not the same guy.
And that's just an easier calculation
for our brains to make.
Is that what you're saying?
It's the easiest thing your brain can do is to say I was right all along instead of rework your entire history and your self-image and everything else.
Let me tie this to something fun.
I know I've talked about the idea that we're a simulated universe and that some creatures built us to believe we're real.
The idea here, and by the way, there are credible people for your listeners who believe this.
Yeah, I think Elon Musk is one of them. Am I wrong about that?
I believe I heard that.
Yeah.
There are scientists and philosophers who think this is worth a look.
And the idea is that as soon as one species is smart enough to create a simulation that also
thinks it's real, they'll probably make more than one.
And they might make thousands of it.
Maybe it's a game that kids can do.
They can all make their own civilizations.
So the odds are that it's very unlikely that we're an original species when there will be so
many copies.
So if we're a copy, then we're programmed, meaning that there's somebody who's trying to
conserve resources, as all programmers do.
It is unlikely that they would build a universe that had ever.
everything in it just in case somebody sought, that would not be any way to program anything.
You would only do it as needed, but here's the fun part. You would also want to make sure that
every person's experience was as easy to program as possible. So if you believed that we had
had lunch yesterday, and I believed we didn't, and we get together when we realize we have
different beliefs about this, one of us has to change. And it's much easier, instead of having
us rewrite our history and all that and all the things that was connected to, for one of
of us to say, oh, now suddenly I'm spontaneously hallucinating that it was somebody who looked like
you and yeah, I got that confused.
But none of that might be true.
In a simulated universe, the programmer is just trying to reconcile the problems without
creating a permanent history that's objective.
This is the Jordan Harbinger Show with our guest, Scott Adams.
We'll be right back.
Thanks so much for listening to the show.
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Now for the conclusion of my conversation with Scott Adams.
So this is kind of like all eight levels or eight worlds of Mario Brothers do not exist inside the TV at one time.
The only thing that exists is the frames you're looking at on the screen while you're playing.
And if somebody else is playing Mario Brothers at the exact same time, they're playing their own game.
It doesn't have to reconcile with whatever you're doing at home in your living room with whatever they're doing at home and their living room.
Bringing that to the human example, there are people who believe they're living in a country where a Hitler-like person is taken over.
and everything's going to go to hell soon.
And there are people who think,
oh, we're on the cusp of a golden age.
Stock market's up.
Those are completely different movies.
The fascinating thing is that until something
violates one of them, you know,
until somebody sees something
that you just can't explain away,
the program doesn't need to reconcile them.
We can just both live and procreate
and there was never any reason
that we needed to reconcile them.
How do we spot cognitive dissonance
and then maybe short-circuit it?
Is it possible?
I think the best you can do is to figure out who got triggered, at least more likely got triggered.
If you'll allow me to use the election example, people who supported Trump were optimistic he would get elected.
They knew lots of people who voted for him.
So when he got elected, there was nothing necessarily that I can see that would have triggered any kind of cognitive distance.
But if you were positive, this monster could never be elected, and then he was, you have to rewrite your whole idea of the world you're living in.
If members of those two groups disagree, it's more likely that the one who has an obvious trigger
for cognitive dissonance is the one in it. That doesn't guarantee it, because I suppose you could also
be invisible to your own trigger, right? The whole point of cognitive dissonance is that when you're in it,
you can't see it. But maybe, and this is really speculation of my part, maybe you could find the trigger
and say, well, in this case, I had a trigger or the other person had a trigger, and that might give you a hint.
Yeah, maybe. I mean, I thought for sure this is going to be a trouncing.
of the nth degree, and then when that didn't happen, I remember waking up and going,
I clearly live in a bubble where I only see people who have similar opinions to me.
I need to fix that because this is so wildly wrong. I really thought it was going to be like
the whole long evening, right? I thought, I'm going to be in bed as soon as I'm done with dinner
because it's not even going to be close and we're going to wake up with what we all thought
was going to happen. Now, it was based on your earlier comment, the fact that you were not
strongly aligned with any particular group allowed you to reinterpret your situation fairly
rationally. And what you just said sounds totally rational to me. It's like, oh, I just realized
I was in a bubble. Yeah, I just went, holy California, I got to travel more or something.
But you realize that 40% of the country said, Russia, it had to be Russia, or they're
way more racist than we ever imagined. So everybody came up with their own story about why they were
wrong. Yeah, the racism thing made me quite sad. There were a lot of people that said anybody
who voted for this person as racist, and I just thought, like, well, I don't know if we want to
run headlong down that track just yet. That seems maybe I'm delusional again, but I really
don't want to think those types of negative things about the country that we live in. I don't want to
bury my head in the sand if those things are true, but I also don't want to assume that people with
different political beliefs are stupid or racist or really want to see the world burn. Although some of my
friends who voted for either party were certainly in that camp too, I don't want to always
assume the worst about somebody who disagrees with me because I think that is a toxic mindset to have.
And both sides do, in fact, assume the worst. I think Republicans think that the people on the left
are just crazy or selfish and the left thinks there are a bunch of races and science deniers.
I'm sure that's true of the extremes on both groups, but it certainly misses 85% of both groups.
In Win Bigley, you have some tells that you talk about with rationalizations, things like
looking at cognitive dissonance and saying, all right, if we have a certain rationalization
that is just beyond absurd, that's a tell. And there was also different tells, the variety of
tells that people have, what are also good indicators. Can you flesh that out for us?
My favorite one is on Twitter, you'll see somebody start the sentence with so, and then they'll
misinterpret what you said as what I call a crazy absolute. It's an absurd absolute. So if you say,
for example, I'm in favor of, you know, guns, then somebody will say, so you're in favor of giving
a toddler a loaded gun in a crib. Great, you idiot. And you think to yourself, how could anybody
have interpreted that as giving that extreme absurd, absolute? But the person, I used to think that the
person who would say such a thing is just a bad debater. Right. They just have logical fallacies.
They can't quite get it. Yeah, they're just saying whatever they need to say because that's the other
side. I now see that as they hit cognitive dissonance because whatever I said must have
erased all of their good reasons. They had to reinterpret what I said until it didn't make sense
so they could still be right. And when you watch somebody reinterpret what you say as an extreme,
absolute, it's like every time. So look for words like, are you saying every time this happens?
Are you saying that not one single time you've ever seen this? As soon as you see that, you know,
that they've accepted your argument, at least it makes sense.
to them, but they can't live in that world,
so they've got to rewrite their personal history.
That sounds like me arguing with my wife.
I know she's right, so I have to think of the most extreme situation
in which she would be wrong,
and that's the one I'm going to bring up in the car
on the way here.
What about having lots of different explanations
for the same thing?
One of the tells that someone is engaged
or indulging in cognitive dissonance
was that there are,
one person explains it this way,
and another person explains it that way,
and there's a hundred different explanations,
and they all kind of lead to the one conclusion.
Right. So right after the election, CNN published some long list of all the different reasons
that people got it wrong and Trump actually won. And they're all different. And if you see
that many different reasons for something, it means that nobody knows the reason, which means
that maybe they don't want to accept the reason. That's a red flag when you see lots of different
explanations and everybody's looking at the same data. That's the thing. If everybody were looking at
different information, then different explanations make sense. But it's a red flag. But it's a lot of
If they're looking at the same stuff and they've had the same brains and they've got 24 different reasons to explain it, probably none of them are right.
But can't there be multiple explanations for the same phenomenon or for the same result?
Well, there are multiple variables.
So you could have a situation where lots of things were 2% of the answer.
But when you're trying to sell it as the reason, it would be reasonable to say, okay, well, there were a whole bunch of things and maybe this was 2%, this was 1%.
Had somebody said that, I would say, oh, that's a reasonable person who is not in cognitive
distance at all.
When you look into it and there are so many different things and you say, well, the reason is
sexism.
Right.
Hillary ran a bad campaign and sexism and racism.
Those could all be right, though, right?
Well, they could all be 1%, 2% of the problem, you know, and they're all complicated because
it could work both ways in some cases.
And if anybody says the complicated version, like, well, there are many variables.
We can't suss it out.
What I said was that persuasion would be a better predictor, and then it did, in fact, predict a number of things along the way as well as the final result.
But I still present that with all the humility that I can muster as what I call a filter.
That is to say, it seems to me that we don't really have a good sense of reality.
Nobody does.
You know, we all have movies in our heads that are our personal reality.
So the experiment was, if you pick this variable, does it help you predict better than other filters on the world?
So it doesn't mean it's true.
It doesn't mean there's even an objective reality necessarily.
But we can observe because I predicted publicly, and I said,
I predict this, and then you can see if it was true, and they were good predictions.
Right, because there's a lot of folks out there that go,
all right, guy gets lucky predicting a Trump win.
Now I got a frigging book in front of me.
Come on, man.
You're giving yourself too much credit.
And it sounds like what you're saying is, maybe we'll never know.
I always make fun of the fact that somebody becomes a millionaire. They start a company. Everything goes right. And then the first thing to do is write a book. It's like, hey, well, everything I did must be the right thing to do. Of course, there's just no logic to that. Some people were going to succeed. You know, it was a thousand variables. Every one of them had to line up to make this happen. You should be cautious of someone who writes a book and said, I succeeded and therefore you should do it this way. So I try to write books that say, here's a process. You can try it yourself. It doesn't cost you.
anything compared to what you were doing, make your own decision.
Sometimes you hear entrepreneurs say things like, you know, just follow your passion.
But the problem is when Mark Cuban or somebody says something like that, he can say that and
we see it because he's on Shark Tank.
There's a lot of other people who believe the same thing and they live in the basement on
their mom's couch because that's not good advice, but it sounds really good and it certainly
sounds better than be in the right place at the right time, work really hard, here's how
you manage a team of talented employees, here's how you recruit those employees, here's how you
outsource manufacturing to China in a cost-effective way. No, no, no, no, screw that. Follow your
dreams. Where's my check? Yeah, then nobody wants to admit that luck is a gigantic factor. So the way
I dealt with luck in my own career is I tried lots and lots of stuff and I waited for something
to catch on. But in advance, you never really know which one's going to work. We had somebody
on the show in the past. He talked about the role of luck and how when he was doing studies of
entrepreneurs and things like that, we all minimize the role that luck plays in anything that
actually gives us an advantage because as a culture, we don't look at things that are considered
lucky and say, this is a good thing to have on my side because we don't believe in magic and
things like that. It's a very Western concept. Whereas if we do look at luck and we go, wow,
I am so lucky that I started this podcast and that I learned good work ethic from my father and I
stuck with it and then I got laid off from my law job, that was actually lucky. And then I kept doing
this, and now I'm in this great place and interviewing all these great writers and things like that.
That looks like luck if you really examine all these right things that fell into place.
But it's much nicer for me, my ego, to say, actually, you know, I just had a really good vision
and I stuck to it because I'm very tenacious and I'm a hard worker and all these other things
happened to me, but I persevered anyway. No, luck, of course not. I earned all this.
There's also a weird connection between perceived luck and your attitude. So there actually
We were studies Dr. Richard Wiseman studied whether people had luck.
He found that you can fake luck, meaning that if you say to yourself,
I'm lucky, something good is going to happen.
It turns out it changes your perceptual abilities.
It sets your filter differently.
So if you expect luck, even if you're just talking yourself into it,
you're more likely to notice something or even maybe do something a little bit differently.
So it's sort of a way of programming yourself to notice luck that was going to happen
no matter what. You just wouldn't have noticed before. Is that called the reticular activation system?
Yeah, that's one of the names for you. For example, pick out your name in a crowd when everything
else is just crowd noise. Once you say your focus on something, you just start noticing those things
which matter to that focus, and that's fairly well documented. Why do you hate analogies so much? I use
analogies all the time on the show to teach and illustrate concepts, and I'll often get an email.
Scott Adams says that analogies, if you use those, you've already lost.
Probably nothing is more misunderstood than my view of analogies.
Let me see if I can, for the first time ever, clearly explained what I mean.
Analogies for explaining a new concept are excellent.
So I'm not saying analogies are bad all the time.
I'm saying that nobody ever won an argument with an analogy.
So nobody ever said, well, you've got a mustache.
Hitler had a mustache.
Apparently you're going to invade Poland.
So that's the sort of way people try to win an argument with an analogy.
If you're trying to describe a zebra to someone who'd never seen it, you say, well, it's like
a horse.
Imagine you painted some stripes on it, and it would get you there faster.
So analogies, an excellent way to describe a new concept, but you're never going to win an
argument with an analogy.
Because you're arguing about something that you've set up that isn't what you're actually
arguing about?
Every analogy gives the opponent infinite ammunition to attack, because the analogy is imperfect by
it's designed. That's what an analogy is. It's not the thing. It's something that just has something
in common with the thing. So you know that your opponent, who is not going to be swayed at all,
is going to say, well, look at all the problems with that analogy. A, B, C, it's completely different
because of this. You can never get to the end of that path. So analogies are useless.
There's so much in Win Bigley that has to do with persuasion and things like the power of slogans,
the power of color association, the power of contrast. I'd like to wrap with the concept of
strategic ambiguity because as soon as I heard that I went, oh my God, I think I see this all the
time and I think I use this all the time and never knew what that was called. Can we talk about
why this is so effective? Well, first of all, what is it and why is it so effective? So strategic ambiguity,
the way I use it in this context, is when you present, let's say a politician says, I want to do this or that,
it stated in a way that everybody gets to hear what they wanted to hear. I just don't want people to go,
this is all BS because we're talking about somebody I don't like, because then the whole thing is lost.
But I think Trump's examples are perfect for this because he's the one using it and it's what the book is about.
There are people who think that he is super tough on immigration because he's a racist.
In other words, they are racist themselves and they probably think, hey, this is great.
We found one of our own.
But there are people who are not racist, just regular Republicans, who don't see anything like that.
They just say, border control is just normal business for protecting the country.
Their frame is completely different.
But both of them can see in the way that the president talks their own message.
Now, some are going to call that the secret racist dog whistle.
But I would say that the secret whistle is present anytime there's ambiguity.
Anytime there's any lack of clarity, people are putting their own interpretation on it.
If it happens to be a topic of racism, then people hear the magic whistle. If it's some other topic,
then they just get a different opinion about what the person said. But since we're kind of locked
into our previous opinions of the world, any ambiguity lets you see whatever you want to see.
So basically our mind fills in the blanks. And if we're strategic about our ambiguity,
we're saying or doing something deliberately so that other people's minds will fill in the blanks.
Take my example of writing about President Trump's persuasion, but not,
not backing him on policies. So that's ambiguous because people don't expect you to say anything
positive about the side you're not on, even if you're talking about a narrow part of that, right?
It just doesn't fit with people's idea that you need to be on the left of the right.
So it gives people on the left a reason to like me because I say I'm left to Bernie, but only
with practical plans. And people say, oh, I'm left of Bernie too, so I can like him. But other
people can say, oh, you wrote about this guy I don't like, so I hate him. Well, I've created
ambiguity. It wasn't strategic in this case.
Maybe a little too late.
But it does allow me a little wiggle room.
So if somebody says, my God, you've aligned with this monster, I can say, read everything
I've said. My policy preferences are completely different. I have at least that ambiguity
working for me. Scott, is there anything else that you want to communicate?
We talked about making people think past the sale. That's a strongest technique, but it's not
like the strongest. Among the strongest would be contrast, the ability of the ability
to set up, this thing is horrible and this thing is great.
That's something you see the best politicians do.
They don't just say, hey, you know, we can improve, my idea is good.
That doesn't create contrast.
You want to say, Obamacare is the worst thing in the world is falling apart, everybody's
going to die.
And I've got this plan, that's the best thing in the world that's going to give everybody
healthy.
If we can abstract from the politics and the facts, persuasion-wise, the greater the contrast,
the better you can make the persuasion.
How is that different from just hyperbole?
because it sounds like just hyperbole,
this is the best and this is terrible.
How is the power of contrast different?
Of course, it seems like hyperbole fits into a larger circle that is.
Yeah, in this case, you're using hyperbole
to create the contrast, yeah.
Is there another way that we could do this
that might seem maybe a little bit less right on the nose?
I mean, I think everyone who knows,
we can just exaggerate in two different directions.
Let's say you wanted to attract a mate
and you weren't using just online dating,
which I suppose everybody would just do now.
But if you put yourself in a situation where there's something that you can do well compared to the other people,
then people are going to say, oh, in this narrow field of whatever we're doing here, it's a sport or whatever it is, this one person is good.
That kind of contrast makes you look like you're genetically advantaged in some way.
At least you're good at this one thing.
And that just triggers people automatically to say, oh, I guess I need to mate with somebody who's got good genes to do this thing.
Totally makes sense, right, that somebody who's really good at dancing would maybe do better in a mating
scenario where dancing is involved. But for the contrast, you don't want that person who's a dancer
to go where all the good dancers are. So you have to go to the dance club where everyone else
stands on the wall and you're the one that's on the dance. I have a friend who shall remain nameless.
He took up dancing, really like high level of dancing, the kind of where you go to the club
and people form a circle because they go, oh, my goodness, this is somebody who's like set my
professional or something. He hired dancing coaches and everything. So when he goes to the club,
the contrast between what he's doing
and what everyone else is doing
is so shocking that he becomes everybody's friend
and it's this amazing social experience
and he did it through entirely the power of contrast.
Scott, thank you so much.
The book, Win Bigley out October 31st,
so by the time you listen to this,
you can go and buy it.
And you will never look at television the same way
because you can look at these examples
and look, if you're anti-Trump
or you're super pro-Trump,
this will be interesting to you
for different reasons,
I would imagine, but it will cause you to look at behavior differently. And I think that's the big
win from the book. I hope it changes how people see the universe itself. Thank you very much.
All right. Thank you.
I've got some thoughts on this one. But before I get into that, I wanted to give you a preview
of one of my favorite stories from an earlier episode of the show. Megan Phelps Roper, she used to
belong to one of the most hateful religious cults in America, the Westboro Baptist Church.
She was born into this church, and she later escaped.
To hear her tell the story firsthand is really incredible.
I started protesting when I was five years old, but even at that first picket, there was a sign that said,
gays are worthy of death.
So God Hates Fags is what Westbro's message that we became known for.
We were the good guys, and everyone outside the church was evil and going to hell, and we had the only message
that would bring the world any hope.
We had to go and warn people.
These terrible things are happening, and if you want this pain to stop, then you have to change because God isn't going to change.
After the September 11 attacks, we had the sign that said, thank God for September 11.
What were we thinking?
This massive crowd comes down.
We were at this corner of this intersection of these three streets.
By the time they actually reached us, we're just enraged.
There was no space between us and them.
It got really dicey.
One of my cousins gave his signs to someone.
somebody else and started standing on top of a trash can, pretending like he wasn't with us.
They were, again, incredibly intense because obviously the circumstances are so sobering.
It brings me incredible sadness to think about now.
I can't do this forever.
My family, they would refuse to have any contact with me at all once I left.
Somebody that we had confided in, sent a letter to my parents and told them that we were planning to leave.
And then that email came in and we left.
For more with Megan, including the details of her harrowing experience and escape,
check out episode 302 of the Jordan Harbinger show.
So what do you think?
Interesting show, right?
I don't know if I buy every single example here.
Some of it could just be coincidence.
And Scott does acknowledge that in the book, to be fair.
You know, some of this stuff might have happened.
Some of it might be us rationalizing that it's a persuasive tactic and not merely a bumble
that looks like one in some respects under certain lighting, et cetera.
or maybe it is a persuasive tactic.
We really don't know.
Either way, the results of the 2016 election
kind of speak for themselves in a certain way.
What this meant for 2020 and beyond
is a different story entirely.
And I think once we decide
that it doesn't matter what the examples are,
we can start to spot cognitive dissonance
in ourselves and in others
as well as attempts to persuade us.
Very useful skill set here, obviously.
Big thank you to Scott Adams.
The book title is Win Bigley,
that'll be linked up in the show notes.
Worksheets for the episode also in the show notes.
Transcripts are in the show notes.
We've got a brand new clips channel, as well as our YouTube, Jordan Harbinger.com
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