The Jordan Harbinger Show - 974: Emotional Support Animals | Skeptical Sunday
Episode Date: April 7, 2024Are too many people abusing laws that allow service animals to accompany the legitimately disabled? Michael Regilio walks us through this Skeptical Sunday! On This Week's Skeptical Sunday, ...We Discuss: If you've noticed a proliferation of people threatening legal repurcussions if they aren't allowed to go absolutely everywhere with their emotional support animals, you're not alone. They're just hoping you don't know the difference between emotional support animals and service animals. Service animals are trained to perform specific tasks for people with disabilities and are legally protected by the Americans with Disabilities Act (ADA), while emotional support animals provide comfort to their owners but do not have the same level of training — and are not covered by the ADA. There are some legal allowances for emotional support animals, but they vary depending on the state. Those who abuse the system by insisting their emotional support animals be allowed to accompany them everywhere undermine people who legitimately rely on their service animals to get around. It's important to understand the difference between these two types of animals so we can provide appropriate care and support to both animals and their handlers (and call out the fakers who ruin it for everyone). Connect with Jordan on Twitter, Instagram, and YouTube. If you have something you'd like us to tackle here on Skeptical Sunday, drop Jordan a line at jordan@jordanharbinger.com and let him know! Connect with Michael Regilio at Twitter, Instagram, and YouTube, and make sure to check out the Michael Regilio Plagues Well With Others podcast here or wherever you enjoy listening to fine podcasts! Full show notes and resources can be found here: jordanharbinger.com/974 This Episode Is Brought To You By Our Fine Sponsors: jordanharbinger.com/deals Sign up for Six-Minute Networking — our free networking and relationship development mini course — at jordanharbinger.com/course! Like this show? Please leave us a review here — even one sentence helps! Consider including your Twitter handle so we can thank you personally!See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
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Today on this edition of Skeptical Sunday, it is undeniable that the number of emotional support
animals has skyrocketed in recent years.
But as the number increases, so does the skepticism around them.
Emotional support animals are now part of the tapestry of American life.
Animals are in restaurants. They're at the mall. They're up and down the aisles of supermarkets,
urinating on things. The growing presence of so many animals in these businesses has become an issue for a lot of people.
Are all these emotional support animals really necessary? Are pet owners simply exploiting the privileges given to service animals?
Well, today, comedian Michael Regulio is here to break down what is broken down with America's emotional support animal culture.
Hello, Jordan. Hi. Tell me if this sounds familiar. You're sitting in a crowded restaurant,
enjoying an overpriced hors d'oe when you notice a dog at the next table.
This is not a service dog. A service animal is a highly trained animal like a visually impaired person would have.
What is sitting next to you is just an average pet.
The sign out front clearly reads,
No pets allowed, but not eight inches from your jalapeno poppers is a slobbering, panting dog.
Perhaps you're allergic to dogs. Perhaps you're afraid of dogs.
Perhaps the smell and behavior of an animal is not the vibe you have.
had in mind when you made the reservation. You might wonder, how is this happening? But if you've
been in the United States of America in the last 10 years, you know the answer. This is an emotional
support animal. And they're not just in restaurants. They're everywhere. They're on planes. They're on
trains. They're at the gym. The doctor's office, the clothing store, the grocery store, the
freaking miniature train specialty shop. Life in America today means sharing every imaginable space
with people's emotional support animals.
You can find them anywhere,
and I wasn't joking at the top of the show.
I have seen them at grocery stores,
pissing on things,
growling in toddlers' faces
and scaring the crap out of them,
trying to tear open food with their mouths.
I mean, these are not trained animals.
Right, and I've witnessed the same thing.
And the fact of the matter is no government institution
actually keeps track of this stuff,
but a study from the University of California
showed a 1,000% increase
in the number of emotional
support animals registered by animal control facilities in the state. California, come for the beaches
and stay for the emotional support lemurs or whatever. Right. And it's important to stress the
difference between support animals and service animals. So let's define our terms. An easy way to think
about the difference is service animals do and support animals are. Okay, what do you mean by that?
Service animals do things that are a benefit to their handler.
They guide the blind, alert the deaf, retrieve items for people with mobility issues,
warned about impending cardiac episodes or seizures,
and help people with disabilities in a myriad of miraculous and impressive ways.
These dogs are amazing.
They make Lassie look like a crack addict,
cleaning windshields with a dirty rag at an intersection.
Okay. All right.
I get that you're impressed with service dogs.
I think you're being a little rough on Lassie, but, you know, that's just me.
Look, all I'm trying to say is service animals are not magical.
They require intensive training and certification by the state, not just to say they're trained to do your taxes or whatever, but they're trained to behave amongst the public.
No one has to worry about a certified service animal becoming aggressive or loud or defecating in a shared space.
It ain't going to happen.
Conversely, support animals just are.
They have no training.
And very often, they just are the ordinary pets of people exploiting the rules.
So that's a bold statement right there.
There's no doubt that emotional support animals help some people.
Maybe someone's going to have a panic attack, but their cat helps them calm down or something,
right?
Isn't there something to this?
Actually, no, that's debatable.
And we'll get into that.
The problem, though, I'm talking about initially here, is the explosion of ordinary people
taking advantage of the laws that govern service animals.
Most of us know someone who just sent away for a certificate online and now brings their dog with them everywhere.
I know a few people who fit that bill.
I guess we all do.
But if the law provides for it and they have the certification, what's the problem?
What's the big deal?
All right.
Let's start with what the law actually allows.
According to the Americans with Disabilities Act or ADA, a service dog can legally accompany their
handlers almost anywhere.
Emotional support animals don't have the same ADA protection.
Congress passed the Americans.
with Disabilities Act in 1990 to provide disabled Americans with the dignity of not having to explain
their service animal and their personal disability to every shopkeep and server. It made it illegal
to ask a person what their disability is or to see the dog's certification and made it so
the denial of a legitimate service animal, which can legally only be a dog or in some cases
a miniature horse, will land you a hundred thousand dollar fine by the DOJ.
Wow. Okay. A hundred grand in trouble with the DOJ. Doesn't sound worth the hassle. You know I got to ask about the horse thing, though.
Okay. First, do yourself a favor and Google images of miniature service horses because they are beyond adorable.
Second, service horses make perfect sense. Horses have been guiding humans for thousands of years.
They might take a bit more time to train, but they do many things better than dogs. They have 350 degrees of peripheral vision.
Really? Yeah. They are stronger than dogs. So, they are.
They can carry things. A dog can't, and they can pull a wheelchair.
Plus, miniature horses have a much longer lifespan.
So the $20,000 it costs to train a guide animal gives you more bang for your buck with a horse.
On average, service dogs have a lifespan of about 12 years, while service horses can live anywhere from 30 to 40 years.
And did I mention how fucking adorable they are?
How do you fly with a service horse?
That's what I want to know.
You know what? I mean, it is done. I've seen pictures, but I don't know. That is a tricky one.
So instead of a seeing-eye horse, are they called a seahorse? Anyone? No? All right.
There's someone out there that like that, I assure you.
Maybe one person. Look, I liked it then. Okay, look, the bottom line is the law is there to protect disabled Americans. It's one big, don't mess with Americans with disabilities. It's a great thing. So when a person shows up with a dog at some establishment, the business owners and the employees have to weigh the consequences.
of engaging with them.
Almost always, it's just easier to allow the animal in
and hope the other patrons will be okay
with their allergies or fears
or my personal issue,
having to look at your dog's asshole
as I'm trying to eat my $100 lunch.
Okay, but maybe it's just you being the asshole here.
If the emotional support animals are helping,
shouldn't you just be cool with it?
Stop being such a wimp and enjoy the view
while you're chowing down in your cruller donut.
Look, unless it's a genuine service animal,
No one should be cool with it.
The law doesn't provide for bringing emotional support animals into restaurants.
It just doesn't.
Yet, many websites selling certification letters blur the lines between service animal and emotional support animals
and offer to certify your pet as an emotional support animal.
But here's the thing.
According to the Fair Housing Act, no certification or registration or formal training is required.
It just takes a doctor's note to get an emotional support animal.
Well, but the doctor's note doesn't turn a pet into a service animal, at least not in terms of making your pet suddenly stop scratching people or taking food off their plate or barking or peeing on the chair legs or trying to eat fruit at the grocery store or whatever the hell.
The doctor's note's not going to change the animal.
Correct. Only extensive training turns a pet into a legally certified service animal. And here's the thing about emotional support animals.
You can register as many emotional support animals as you want. There are no specific guidelines. If your therapist agrees,
that all your pets are there for your well-being,
then you can have as many emotional support animals as you want.
So are you saying then that there are no legal allowances for emotional support animals?
The ADA doesn't acknowledge emotional support animals at all.
However, the Fair Housing Act provides the right for an emotional support animal
to live with its owner even if the housing doesn't allow pets.
Until recently, the Federal Air Carrier Access Act included vague language
that allowed people to manipulate the act and bring emotional support
animals on planes. In 2020, the act was updated to specifically state that emotional support animals
are not included in the definition of a service animal. Although a doctor's note is needed for a genuine
emotional support animal to travel on some airlines, no legal certification exists. There is
no legal certification. Anyone claiming otherwise is a scam artist. Even if you have a letter
from your doctor, you still can't bring an animal into restaurants, theaters, or a freaking
Ferris wheel.
But companies are issuing these certificates.
That's just a grift.
Yeah?
Right.
And people are buying them.
I went to a few websites, and these companies know they are being dishonest.
From the get-go, they're so in confusion about the difference between service dogs and
emotional support animals.
They offer official-looking vests, letters, patches, very often with the claim that these
accreditations, you can bring your animal all.
almost anywhere. But if you read the small print, these sites, they all know that they're being
tricky. They say, this is not legally binding, but don't worry. Just show people this vest or this
badge. They won't question you. They literally write it on the website. This is not legal, but it's
great for bull-h-and-they are right most of the time. Like I said, the gatekeepers are usually
reluctant to challenge people with animals. That is insane. So I understand the position the gatekeepers
are in. I do. If somebody has an emotional support animal,
they're telling you they have an emotional problem.
Who wants to engage a stranger, who's also your customer potentially, on a personal issue like that?
Especially if you might actually be in the wrong and then you get yourself fired or you get this big ass fine.
It's just easier most of the time probably to let that person, that super annoying, entitled person, just have their way.
Exactly.
I mean, it puts clerks and restaurant workers in an impossible position and it's expensive.
Those certification websites aren't cheap.
there's the basic fee for a letter. So as long as you have 80 bucks and a couple minutes,
you can get a certification letter from this non-government, non-official website. And if you want
your pet in a no-pets building or a dorm or something, that will cost you extra. And they set you
up with a quote, mental health professional who will give you a diagnosis. But again,
the letter is just good for housing. And some landlords are catching on and turning these
bullshit letters down. They want your actual doctor to write you a letter. There's a new law in California,
that you have to have a doctor-patient relationship established to get one of these letters.
Ah, but there is a doctor involved in the certification, right?
I mean, kind of.
There are complaints stating that when people look up the accreditation of doctors from these sites,
they don't even exist.
They can't find these doctors.
And with the emotional support certificates, you sometimes don't need to see a doctor.
You just fill out this questionnaire online and supposedly a doctor looks at it and says,
yeah, this counts.
But sometimes you get a three-minute telehealth meeting on Zoom.
that's going to cost you more, of course.
And there are complaints after complaints about these sites and bogus certifications.
I can't stress this enough.
There are no legal certifications.
You know what won't rip your face off on an airline, Michael?
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This seems to raise some ethical questions to say the least. You know what it reminds me of.
Remember back in the day before we had recreational marijuana use, we had the medical cards
and you could go on some website. You'd literally just go, hi, I'd like to see the doctor because I get
headaches. And they would have like a bank of doctors and cubicles that would jump on
essentially a Zoom or Skype queue and talk to you. And I was doing an article about this for an online
magazine. This is years ago. And I go and wait in the queue. It takes like five minutes. I paid
50 bucks or something. And the guy goes, Jordan Harbinger. Oh, I got a big fan of your show. And I was
like, cool. I was trying to do this on the low to write this article for, I think it was like
Maxim or something like that. And the guy who shows up, the doctor's like, oh, I listen to your
podcast all the time. And I was like, and cover is blown. Anyway, I get headaches and I need weed. And he
He was like, no problem.
Chachung.
And then I had a medical marijuana card that I could have used to buy marijuana, but I wasn't
really doing that.
I just wanted to see how easy it was, and then right about it.
It was ridiculous all around and kind of embarrassing at the end of the day.
Yeah.
I mean, I had a medical marijuana license back in the day as well, and I'm going to be
honest with you, Jordan, when I say that I did use it for the, to purchase marijuana.
But you're so right about how BS this was.
For my form, when it said, what ailment are you trying to keep?
cure with marijuana. I said, uh, the anxious feeling of not being high and the doctor signed it.
Oh, no. That's terrible. It sounds like you were both high at that point. Probably.
Look, both parties in the emotional support animal transaction are there for selfish reasons,
in my opinion. The healthcare practitioner is there because he has the desire to make a quick buck.
The patient has the desire to take their incredibly average dog everywhere. Two assholes.
Actually, the dog's exposed butt hole in a restaurant.
makes three, which gets me to my next point.
The downside for everybody else stuck around a person's support dog.
So I love dogs, even most other people's dogs.
Look, I know not everyone does.
Sometimes they have a good reason, aside from being allergic or they're just not into
dogs.
Some people have trauma from being attacked by a dog.
And it is different sitting next to somebody who's got an emotional support Yorkie,
who's just kind of sleeping on their lap versus somebody who's got a giant, massive
dog. There's a person who goes to the park and lets their dog run around off leash. It's a big
ass Rottweiler. And she's like, he's fine. He would lick you to death before anything. And I'm like,
well, I'm not going to take your word for it over the safety of all these toddlers playing in the
baby area where your dog, who's off leash, loves to run into because he's so friendly. It's like,
he could just kill someone before you can react because you're off 50 yards away. Why should we believe you?
So I talked with her and now I'm like the park, Karen. But after I said something,
thing, all these parents came up and they're like, thank you. She does this all the time. And we don't
know how to handle this because there's a bunch of it. There's a lot of immigrants in my neighborhood,
Chinese, Indian, et cetera. And they're like, we don't want to cause trouble. And I'm like, no,
you're not wrong. She's wrong for doing this. And all these kids are, a lot of them are terrified
because there's a dog that's three times their weight chasing them. It's stuff like this
that causes the problem. What is it the bad, bad apples spoils the whole bunch?
This is what gets me personally is that sense of entitlement, like that almost all the
people with emotional support dog, like my needs over yours, no matter what. It's not even needs.
It's straight up convenience. No one needs to have their pet there. They just want it. And everybody
else gets to pay the price because I like my dog and I don't want to go somewhere without my dog,
period. Of course. But even if you took them at face value that this is a need, an emotional
support need, it does put it above everyone else's needs. I mean, that's true. According to a 2019
Forbes article, the top complaints from airline passengers employees are about untrained dogs being
dogs. I mean, it turns out travelers don't love the barking, growling, biting, urinating,
defecating in airports and on planes. Airlines reported an 84% rise in dog-related incidents from
2016 to 2018. On a Delta flight in 2017, a passenger's emotional support dog attacked another
passenger, seriously injuring him. That's really scary. The dogs I've come across on planes
are actually pretty docile. Most of the time they're sleeping. Worst thing I've experienced is a cat actually
got loose once and I think snuggled some unsuspecting folks. And it is a little jarring to
wake up from a nap because a cat is walking, you know, doing that thing with their tail around your
legs. If you don't like cats or you're allergic, I suppose that would be really annoying.
Another time I had to step over a sleeping dog on the way to the bathroom. I mean, you know,
gasp. But this sounds bad though. What happened to that guy who got attacked? How did that happen?
This guy sat in his cramped window seat. We've all been there. And the middle seat was occupied by
a 50-pound dog.
50 pounds.
Okay, that's like a Rottweiler or Beethoven or something like that.
Maybe not quite.
It's a big dog.
I think this one was a pit bull mix, if I'm not mistaken.
But before the plate even took off, yeah, they're big.
And they can be, when they get violent, and I know pit bulls get a bad reputation,
I've known pit bulls, I've loved pit bulls.
I know that it's not necessarily a trait of pit bulls when they get violent.
But because of their massive jaws, when they do get violent, they are particularly
dangerous. And before this plane even took off, the dog began growling at the man. When he complained,
he was told nothing could be done. It was an emotional support dog. Before the plane even took
off, the dog lunged at the man's face and mauled him. They rushed him to the hospital, and it took
28 stitches to treat the gashes. The report states that there was so much blood. The entire row of
seats had to be replaced. Man, I feel bad for the guy, but also, I would be really pissed.
if my flight was delayed because of an untrained pet,
but this is just one incident.
It's not the norm.
I do hope the resulting lawsuit taught everyone involved an expensive lesson
because that's, I feel, God, can you imagine getting attacked like that?
I hope he sued the shit out of the airline.
I do.
I'm pretty sure he did.
And the story is actually,
I don't know why it's even more heartbreaking
when you find out that the dog mauled the guy's face.
They pulled the dog off of the guy,
and then the dog got away a second time and mauled him twice.
It's like, oh my God.
Dude, when you get the dog off me, just keep it off me.
Clearly it wants to eat my face.
I don't know.
It just sounds incredibly traumatic.
Also, if you can't control the dog that you have, you can't go around with the dog
that you have.
This woman at the park, again, she was perfectly nice, but she, again, you know, entitled,
she weighs maybe like 110 pounds.
She's very small.
So she has the dog for probably there's a self-defense, you know, personal protection
element there. But the problem is if her giant dog that weighs more than her decides to attack a
toddler, she can't do anything about it unless she's going to throw herself in between the dog
and the toddler and then also get, I mean, she can't control the dog. This dog is so strong that
it yanks on the leash when she's walking it to the park and she's jerking forward and barely
holding on until she lets the dog off the leash. She has absolutely no control over this dog.
The fact of the matter is these events are not that rare, as you've witnessed. The Washington
Post reported an emotional support dog on a Southwest Airlines flight bit a six-year-old girl in the face during boarding.
There's many examples like this document, and it's not just for dog bites.
Another flight from LAX to Philly landed mid-jury because an emotional support dog shit so much that they ran out of cleaning supplies, which caused some passengers to puke.
They made it as far as Kansas City before an emergency landing.
Oh, my God.
That's really gross.
I've been on some shi flights, but that's beyond acceptable.
To be fair, flying U.S. Airways has made me want to puke as well.
And that's before being locked in a flying aluminum tube with a diarrhea machine.
By the way, if you actually suffer from anxiety, what is going to happen when your dog bites a stranger on a plane?
You're forced to make an emergency landing.
It's getting out of control.
The really ironic thing is for most of these people, they give the animal that's supposed to be curbing their anxiety.
anxiety medication before the flight.
Right, right.
Like my emotional support animal needs an emotional support prescription.
If your prescription for anxiety needs a prescription for anxiety, where does it end?
I guess that's where I'm going with this.
I mean, all these incidents led to the changes in 2021,
the Department of Transportation finally tightened the rules.
I am starting to see why it's problematic that the animals themselves require no training.
I hadn't really thought about it before.
I thought, okay, you got your stupid certificate, fine, bring it in a Nordstrom.
no big deal. If it pees, clean it up or tell someone and they'll clean it up. It sucks, but whatever.
I mean, the grocery store stuff is annoying because they're damaging product and making it so
that other people can't buy or use it. Well, first of all, I didn't know that they brought these
on planes and they attacked people. That's terrible. And it just seems to be getting worse.
And humans aren't the only victims. Service dogs, real service dogs are now exposed to untrained
dogs everywhere they go. The Counseling Today Journal records incidents of their study of the
emotional support animal epidemic and reported that in 2017, an emotional support poodle bit an
actual service dog that was calmly sitting next to its wheelchared handler in the elevator of a pet
restricted building. Interesting. So the dog wasn't even supposed to be there. The other person
had a service dog because they needed it. And this dog is getting bit by this poodle, which makes it
so I assume the service dog can't really do his job when he's being attacked by another animal that's
not supposed to be there. Some of the service animals really are incredible. They say now that there
dogs that can detect seizures before they happen and give you warning. There are dogs. My aunt was hard
of hearing. This dog would know when there's a fire. It could wake her up. It could tell her when
someone was at the door. I mean, these are really, really incredible and incredibly well-trained
animals that are kind of just a marvel, really. And so anything that interferes with that work is
obviously terrible. Even some of them who walk around helping visually impaired people have
signs on them that say things like, don't pet me, I'm working. And it's kind of sad that they need that,
understand because they're also cute and you want to pet them and you forget that they're helping
this person cross a busy intersection in Manhattan or something along those lines. So it starts to look
like Americans with disabilities are the ones suffering the most from all of this. Because for me,
it's like a minor inconvenience. For a shopkeeper, it's annoying, possibly cost them a little bit of
money. But for somebody who has a service dog with them, then it's kind of like there might as well
be a hole in the road when you're driving. You can't go around this with the help that you have.
That sucks.
Right.
And that's why disabled people are the biggest advocates to do something about the phony emotional
support animals everywhere.
One woman interviewed by the New Yorker said, I'm shocked by the number of people who go
online and buy their pets vests meant for working dogs.
These dogs snarl and go after my dog.
They set me up for failure because people then assume my dog is going to act up.
You know, I hadn't thought about that.
So now you see a service dog that's guiding somebody who can't walk or is blind or has a real
disability.
and it's like, ah, not another a-hole bringing their dog into whole foods.
That also sucks. I hadn't even thought about that.
So it sounds like she's saying so-called emotional support animals,
yeah, they tarnish the reputation of genuine service dogs that had not occurred to us, dude.
Yeah, and I mean, these people that take their quote-unquote emotional support animals everywhere,
they don't really have good reasons for it.
They say they don't want to leave their pets home alone, or they don't want to hire a dog walker,
or they don't want their pets to have to ride in a plane's cargo hold.
None of these are a valid reason for an animal to accompany someone everywhere, and they give
service animals a bad name. A disabled man on Twitter accounts for every time that his
legitimate service animal is questioned or he's given grief about it, and he's convinced it's
because of all the fake service animals out there. And none of what we discussed, by the way,
even gets at the real issue that you brought up earlier that I said I'd get back to. Do they work?
do emotional support animals actually do what some say?
I've always heard that having a pet can reduce loneliness and make a person happier.
So for me, it's not a stretch to think that they can also lower anxiety and help with other conditions.
And I would imagine if you have real anxiety, like you have panic attacks or whatever,
can your dog sense that or your cat sense that and then snuggle up with you and distract you from that?
Isn't that?
It seems logical to me.
But again, I've done like zero research on this.
Well, you know what?
the evidence to support the notion that they do anything is surprisingly weak. In fact, there are
mental health care professionals who feel that in some cases emotional support animals are doing
harm in treating a person. Molly Crossman, a psychology researcher at Yale published a paper in which
she says, the clearest conclusion in the field is that we cannot yet draw clear conclusions.
I got to love quotes like that. And mind you, this is all research on dogs. There is no research on
support peacocks or snakes or African toads.
You know what?
Won't force your plane into an emergency landing because it causes uncontrollable diarrhea and vomiting.
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Now for the rest of Skeptical Sunday.
So when we hear about emotional support hamsters and emos and porcupines or whatever, I mean, I'm being
a little flipping here, but this is just people pushing the system to the edge. I mean, I've seen
people who have snakes and things like that that they bring around and that's supposed to be
emotional support. I've definitely seen the cat thing a zillion times. They're just making that shit up,
whole cloth. Absolutely. There's a great article in the New Yorker about this. The reporter received
an emotional support certificate and used it to take a turtle into a museum and alpaca on the bus.
and a pig on a plane, all intentionally to prove employees and owners of businesses fear questioning
the validity of a person's claim.
Pigs on a plane sounds like a job for Samuel L. Jackson.
He's tired of them, pigs.
Tired of all these pigs on this plane.
All right, people are pretty entitled about bringing their pets in.
Animals are absolutely everywhere.
Again, the grocery store thing, I can't get that out of my mind because I just thought, like,
when are they going to kick this person out?
And they didn't do anything.
They just started mop it up, pee and throwing away.
torn open bags and stuff that the animal bit that had to be pointed out by customers,
because you're not going to notice smell teeth marks in a banana or whatever.
You're just going to go home and go, what the hell is this, and eat it?
It's gross.
They're everywhere.
They're not just in the grocery store.
This is a funny story.
An emotional support dog rushed the stage during a Broadway performance of Can't
make this stuff up, cats.
Okay.
A dog rushing the stage during a performance of cats is kind of cool.
I would pay to see that.
I also understand the dog logic involved.
It's like, what is that up there?
I got to go see that up close.
That looks like a person, but it looks like a cat or something else that I want to shred into
little pieces.
That was probably kind of exciting.
Yeah, like I said, I would probably pay to see that too.
Okay, I got one for you.
Let me read you a headline I came across that will blow your mind.
A lady and her service kangaroo got kicked out of a McDonald's in Wisconsin.
That sounds like a mad lady.
Well, first of all, you said service kangaroo.
Are we talking about an emotional support kangaroo, though?
Yeah, it was.
There's no service kangaroos anywhere.
Right, so they got that wrong.
But it sounds like a mad lib.
Remember those?
It's not even a headline.
It's just fill in the gaps, a place, ridiculous animal, fast food chain.
I mean, if there's no good research backing up these treatments, why are psychologists prescribing them?
Is this just the marijuana card thing all over again?
Like, sure, here you go, 50 bucks.
I mean, that is, in my opinion, one of the reasons that these doctors, at least the ones that on the telehealth
services and the websites are doing it. It's just a money grab. Why your personal doctor might
prescribe you one, I would imagine would be a much more, it would be based on their knowledge of you
and hopefully based on their understanding of these treatments. The fact of the matter is,
in psychology, they don't actually license treatments. They just license providers. Once you're
licensed, you can pretty much prescribe any treatment you want, which explains why my psychologist
in high school prescribe me to get beat up one good time.
That can't be true.
Just once?
I feel like you'd need several decent beatings to get your shit together, Michael, Regilio.
All right.
Just maybe even three just solid good beatings would have done you well.
Okay, so you said emotional support animals can actually be harmful to the person
supposedly getting the support from the animal.
What's going on there?
How does that work?
Well, the fact of the matter is there are treatments for anxiety that work really well.
They involve having people face their fears gradually.
In the end, it is the individual.
who overcomes their fear and gains a feeling of empowerment.
Some psychologists have found that the support animal becomes a crutch.
The patient concludes that they can only face the fear with Mitsy in their purse or wrecks at my side.
The emotional support animal kind of becomes Dumbo's feather.
Ah, okay.
Or in the case of emotional support birds, Dumbo's feathers.
Yes, and like Dumbo and the feather, you don't need it.
And neither does the animal.
Being on a plane or an allowed bar can be stressful for an animal.
And if someone is emotionally crippled without their pet,
are we doing them any favors by allowing that crutch?
Being overly attached to your pet is concerning.
If someone cannot be apart from their pet,
there might be something else going on there,
and we're just allowing it to fester.
So we're enablers, in a way, I guess.
I mean, we are.
If someone came into a restaurant and said they needed to be cutting themselves
in order to feel calm, we'd say,
I want no part of that and get help.
But if someone says they can't be without their emotional support Python, we say, bring it on.
Well, it seems normalized and also it seems harmless.
Again, I came into this thinking like, oh, who cares if somebody brings a little dog on a plane or at a restaurant and sleeps in their lap?
But I was thinking of best case scenario.
There are other scenarios, obviously.
Right.
And here's the amazing thing.
Some studies do show that petting an animal can have a calming effect as measured by the cortisol levels, which is how they measure stress levels.
But the studies also showed blankets.
stuffed animals, and in one study, cute robots have the exact same effect.
I would take my emotional support robot everywhere. And I guess also it doesn't pee on anyone
or attack anyone. You know what? I actually want to bring back Blankies. I love that.
I have seen plenty of young adults with stuffed animals on their backs. Blankets are not that
far of a stretch. And also doubles as something that can keep you warm, especially on a plane.
Blankets. Take a second look at Blankies, everybody. I mean, I live in Los Angeles,
and emotional support animal culture is everywhere.
There's a guy in my neighborhood who walks his emotional support duck on a leash.
The other day, again, this is getting back to you in the grocery store.
I personally watched a guy's dog shit on the indoor track at the gym.
This is totally true.
The guy's walking around the gym inside with his emotional support dog.
I turned, dog is full-blown pooping, and the guy just took a paper towel,
picked it up and threw it in the trash.
Next to the exercise bikes.
Everyone on the exercise bikes quickly got up and went and did some other exercise.
I mean, it was crazy.
You said you saw it in a grocery store not long ago.
I saw that too.
I watched a woman's dog piss all over a display case of potato chips, except she didn't even
know it was happening.
She was just on her phone looking.
Yeah.
Like, I had to go tell the cashier, and she barely seemed interested.
And I was asking her because I was already researching this show.
I was like, do you guys have a policy?
about this. This is just a woman's pet. This is not, and she said, there's nothing we can do.
Yeah, that's really gross, right? A dog peeing on the food that's for sale. It's so annoying.
It's dishonest people taking advantage of a system that wasn't set up for them. And now it seems
like they're winning. So what can be done? Is there anything being done? Does anybody care
besides the amendment that they made to the law for the airplanes and whatnot? I mean, there is a
movement happening. People pretty much have had enough. As I said, there are new rules in place to
reclassify support animals as pets and restrict free air.
travel to service animals only. A new law in California requires a mental health practitioner
to have at least a 30-day relationship with a client before being allowed to prescribe an emotional
support animal. That's a good idea. Yeah. At Delta now requires a note from a veterinarian
confirming the animal is trained and can be around people. I bet they do after the $18 million
face ripped off lawsuit because of the dog biting the guy on Delta Airlines. That's why they have
that. It's unfortunately took that guy's poor face to get here. But yeah, that makes sense.
But the fact of the matter is, more than anything in the legal realm, we can affect an actual change in the social realm.
The stigma around bringing your pet into a restaurant under the protection of a law meant for trained service animals needs to be the same as we have for someone parking in a handicap spot.
When you show up for a lunch date and your perfectly emotionally stable friend wants to bring in their Yorkie, just tell him.
Dude, I'm not cool with this.
But it seems like there's no stigma attached to bringing your dog everywhere.
Man, you would look like such an ass being like, get that dog.
out of here that's behaving. Right. And this is a new phenomenon. Since the ADA was passed in 1990,
the door has opened to all this manipulation and scams. Society managed before the support
animal craze. The signs didn't read, keep calm and carry your ferret everywhere. If we want to have a
discussion about allowing dogs and animals into more of our daily lives in society, okay, that's fair.
But the dishonesty of the emotional support animal community is just gross.
The reporter from the New Yorker who brought turtles and alpacas into restaurants said her friends with emotional support animals were mad at her for writing the article because she was going to ruin the scam for everyone.
One of her friends told her, he admitted that if his dog isn't allowed somewhere, he just lies and makes up a condition and says that without his dog, he will pass out and piss himself.
That's really gross.
Not just the pissing yourself part, but it's so despicable to lie like that just to get your way.
That is peak entitlement.
Speaking of people who could use one good beating, that guy sounds like a total a-hole.
But looking around, the article didn't seem to ruin the scam.
I mean, it just sort of fed our show material here, but obviously it didn't solve anything.
No, it's still a battle.
In fact, Corey Hudson, the CEO of Canine Companions for Independence, a nonprofit provider
of trained assistance animals, has declared war.
on fake assistance dogs. His organization submitted a petition to the Department of Justice
requesting that it considers setting up a registration like the Department of Motor Vehicles
to test and certify all assistance dogs. The DOJ responded that they think the current law is
adequate. People are so used to dogs being everywhere. I just, it might have to be the new way,
but there's got to, you got to be able to do something about a dog growling at your kids when you're
at a restaurant paying and the dog's not even freaking supposed to be there. I mean, it's a little bit
like putting the toothpaste back in the tube at this point. Some universities are getting more
strict about okaying emotional support animals in their dorms. At Northern Michigan University,
Mike Rutledge meets with every student to ascertain whether they simply bought a certificate
online or really have a relationship with a therapist, which he requires. The best part of this,
though, is Rutledge is a 22-year-old army veteran who has mobility issues and is assisted by his service animal.
I would imagine it's hard to bullshit a guy like that, but you know what sucks is this guy's got
waste his time, possibly even make this another part-time job on top of everything else he has to do,
to verify that somebody's not just being an entitled prick. Then again, it's college. You probably
need a small army of people to make sure that kids at that age are not being entitled pricks.
I certainly was an entitled prick. I just hadn't thought to get a dog and make that my accomplice
at the time. But I probably would have now that I think about it. Right. But people could only
buy what is sold. There needs to be a crackdown on these bullshit sites selling.
telling bull-shut letters.
But in the end, any laws regarding emotional support animals have to be enforced.
Or, we're all in the doghouse, aren't we?
Indeed, we are, Jordan.
People thought they were going to get away with no puns.
Uh-uh, not this time.
All right.
You're about to hear a preview of my interview with a former FBI agent on how he gets people
to reveal the truth.
With elicitation, people don't realize that you're using elicitation techniques on them.
You're just setting up a psychological environment that predisposes them to want to tell you information they wouldn't otherwise tell you.
Typically, elicitation doesn't use questions.
There's a human predisposition to correct others.
If I want to get information from you, I will just give you what we call a presumptive statement.
You're going to corroborate and say, yes, that's true, or you're going to say, no, that's not true, it's this.
We'll tell our students, see that person over there, go get their pin numbers for their bank accounts.
If I can get some stranger to like me, the brain automatically ascribes all the rights and privileges of a friendship that took maybe years to develop.
For more on how you can use elicitation techniques used by the FBI to negotiate better salaries and more,
check out episode 467 on the Jordan Harbinger Show with Jack Schaefer.
Michael Regalia, thank you so much.
That was enlightening and a little annoying because now I feel like I have to be even more of the part, Karen.
but at least I know I'm right now and that she's wrong.
That always feels good.
Topic suggestions. Jordan at Jordan Harbinger.com.
This, I think, was a fan-suggested topic.
If not, it was a darn good one either way.
Email us with your suggestions.
We would love to consider it for the show.
A link to the show notes for the episode
with all our research sources can be found at Jordan Harbinger.com.
Transcripts also in the show notes.
I'm at Jordan Harbinger on both Twitter and Instagram.
You can also connect with me on LinkedIn.
Michael Regelio is at Michael Regelio on Instagram,
or at Michael Reguliocomedyo.com. Tour dates are up now as well. Since nobody can spell
Regulio, the link to that will be in the show notes as well. This show has created an association
with Podcast One. My team is Jen Harbinger, Jace Sanderson, Robert Fogart, Ian Baird, Millio Campo, and Gabriel
Mizrahi. Our advice and opinions are our own, and I'm a lawyer, but I'm not your lawyer. Do your
own research before implementing anything you hear on this show. Remember, we rise by lifting
others. Share the show with those you love, and if you found this episode useful, please share
it with somebody else who needs to hear it, like somebody who puts up with other people's
annoying emotional support animals because they feel like the law is going to make them do it.
They need to know that that's not true.
Or share it with somebody who has an emotional support animal so they can leave us a really,
really nasty one-star review on their favorite podcast app of choice.
In the meantime, do your best to apply what you hear on the show so you can live what you listen,
and we'll see you next time.
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