The Journal. - Can Pepsi Make a Comeback?

Episode Date: April 11, 2025

After decades of fighting Coca-Cola to be the nation’s favorite soda, Pepsi dropped to third place, after Dr Pepper. Now PepsiCo needs to win back soda drinkers . WSJ’s Laura Cooper reports that a...fter years of focusing on potato chips and energy drinks, the company’s new beverage head Ram Krishnan is trying to refocus PepsiCo on drinks, in part with an agreement to purchase prebiotic soda brand Poppi. Allison Pohle hosts.   Further Listening: - ‘It Came out of Nowhere’: The Rise of Dr Pepper  - The Fight to Kick Soda Out of Food Stamps  - PepsiCo’s New Healthy Diet: More Potato Chips and Soda  Sign up for WSJ’s free What’s News newsletter.  Learn more about your ad choices. Visit megaphone.fm/adchoices

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Starting point is 00:00:00 Hey, it's Kate. Here to say that my colleague, Allison Pohle, has stepped in to guest host today's episode. Enjoy. You don't want me to open my Pepsi on here? I can do it. You want to hear it? Wait, yes. Oh my God, it's exploding. I'm covered in Pepsi over here. Oh my God.
Starting point is 00:00:27 I recently sat down with my colleague, Laura Cooper, who covers soda pop. So importantly, do you say soda or pop? Soda. I'm from New York. It's all soda to me. I say pop. Where are you from? I'm from Cleveland.
Starting point is 00:00:45 I was a big pop drinker growing up. If you're from the Midwest, I'm going to assume probably Pepsi. Yeah, there are a lot of Pepsi products and placements in the Midwest for sure. Pepsi wasn't just a part of my life growing up. There was a time when those classic blue cans were embedded in the American zeitgeist. When would you say Pepsi was at its coolest? I mean, I look back and think that they were the coolest when Britney Spears was selling it back in the early 2000s. But today, the magic of Pepsi seems to have fizzled. Pepsi, which has almost always been the number two cola in America after Coke, dropped to
Starting point is 00:01:37 number three behind Dr. Pepper last year. And now, PepsiCo is reckoning with the fact that Pepsi might not be as cool anymore. I do think it's an inflection point, and I do think that it's a really emotional issue for everyone who's ever worked at PepsiCo and really loves Pepsi. So PepsiCo needs to save Pepsi. Yes. And they're working on it. Welcome to The Journal, our show about money, business, and power. I'm Allison
Starting point is 00:02:13 Pauley. It's Friday, April 11th. Coming up on the show, Pepsi lost its way. Can it get back on track? When we think of the soda world or pop world, as I would say, who are the two main competitors? Of course Coca-Cola and Pepsi, right? If you were to walk into any fast food restaurant, you'll either see Pepsi or Coke. Right. And you'll see Pepsi or Coke with Dr. Pepper because Dr. Pepper is neutral and can be with either. Okay.
Starting point is 00:03:02 Pepsi has a long-standing rivalry with Coke, and Coke has always been the top cola in the country. In the 1960s, PepsiCo tried to kick Coca-Cola off the number one pedestal by starting up a competition that would come to be known as the Cola Wars. The company launched a new campaign it called Pepsi Generation. You're in called Pepsi Generation. They were positioning Coke as being really old fashioned and Pepsi was the hip cool soda for young people. And Pepsi also did the Pepsi challenge.
Starting point is 00:03:42 That's when they have consumers drink Coke and Pepsi in a blind taste test and tell them which one they like better. All across this country, people took the Pepsi Challenge and Pepsi won. Yeah, my mom told me about the Pepsi Challenge when I was younger, and so I had her do it for me. By the 80s, Pepsi was on its way up. In 1985, Coca-Cola responded by launching a product called New Coke, which was a major flop. Meanwhile, PepsiCo was signing million-dollar collaborations with stars like Michael Jackson.
Starting point is 00:04:18 A lot of that led to really cool collaborations with artists. I think everyone understood what Pepsi was going for and they really were doubling down on hiring talent and just becoming part of culture. All this was working for PepsiCo. Pepsi's share of US soda sales peaked in the late 80s and got close to unseating Coke from the number one spot. While PepsiCo was chasing Coke, the company was also looking at ways to expand its business.
Starting point is 00:04:53 It wanted to be more than just a soda company. And so it acquired other brands, first snacks and then fast food. So over the years, Pepsi had already began accumulating food. They purchased Frito-Lay. They've purchased a bunch of restaurants like KFC and Taco Bell and Pizza Hut. They also bought things like Quaker Oats, which owned Gatorade, which is a huge beverage.
Starting point is 00:05:20 PepsiCo kept going. In the 2000s, when consumers started to become more health-conscious, the company saw an opportunity. It bought a juice brand, a kombucha brand, and formed a joint venture to sell Sabra hummus. The company even added energy drinks to its offerings. So like, for instance, Rockstar Energy Drink was purchased by PepsiCo. Okay. It took a steak in Celsius, which I see people drinking as an alternative to coffee on the subway every day.
Starting point is 00:05:51 Yeah. And there's also, you know, they went into creating new snack brands, things like mini Doritos and Cheetos, Mac and Cheese, and all kinds of things that are different from, you know, Pepsi, for instance. kinds of things that are different from, you know, Pepsi, for instance. But as PepsiCo was pouring resources into other products, Pepsi-Cola sales had been dipping lower and lower. And then, last year... Now there's a new number two.
Starting point is 00:06:21 Coca-Cola remains king, but Dr. Pepper has moved into second place just ahead of Pepsi. Pepsi is now number three. After decades of trying to win the top slot, Pepsi actually slipped even further down. And now the company needs to do something about it. That's after the break. It wasn't just Pepsi sales that were dropping. As of last year, beverage sales across PepsiCo's U.S. business were down. With their most prestigious soda in the number three slot, the company told Laura that maybe
Starting point is 00:07:11 they'd lost their focus. The man hired to turn those numbers around, for Pepsi and for all beverage sales, was Ram Krishnan, PepsiCo's new head of beverages in the US. Ram joined and he really had a big job to do. He's told me that his marching orders were to regain share for Gatorade and Mountain Dew and Pepsi, and he set out to do that. Here's Krishnan speaking at a conference.
Starting point is 00:07:45 The consumer's expectation is, every time I interact with a retailer or brand, you know me and you know me well. He's been on the road trying to talk to people, trying to look at shelves in places like 7-Eleven and really understand the consumer and where the brand is. He spends time with local sales teams. He goes and meets managers.
Starting point is 00:08:07 And these are stores we all know, like Walmart or Dollar General. And the idea is let's walk through the aisles. Let's make sure the shelves are full. Let's make sure that the Pepsi co-drinks we need are highlighted the way they're supposed to be highlighted. You know, he's an extremely high up executive and he's traveling four days a week across the country doing this. One of the big things that came out of
Starting point is 00:08:33 Christian's work was how the drinks got into stores. And the company did that by leaning on its food business. And PepsiCo Foods are known to have a very robust distribution strategy and be very frankly just to be very good at that. PepsiCo decided to unite their food and beverage distribution operations under the same leadership. Krishnan also wanted to bring more attention back to the company's core product, Pepsi, so he launched a new marketing campaign.
Starting point is 00:09:06 So in advertising, the company has really positioned to only really market it as Pepsi goes better with food. Food deserves Pepsi. And the positioning is like Pepsi is better than Coke or any other beverages for pairing with food because of a unique mix of spices, the level of carbonation and the sweetness in Pepsi actually goes well with most foods. So they've had, you know, a bunch of commercials to this end of people going into major fast food restaurants and swapping
Starting point is 00:09:35 out coke drinks with Pepsi when they're eating burgers. We help people sneak Pepsi into places that don't serve it. What if they catch us? Krishnan is trying to bring Pepsi back into the mainstream by advertising on TikTok and Instagram. He's also dusted off the Pepsi challenge, this time pitting Pepsi zero sugar against Coca-Cola zero sugar.
Starting point is 00:09:56 So get ready for a new Pepsi challenge in 2025, coming soon to a city near you. Krishnan says store sales of classic blue can Pepsi have started to inch up. And that's not all. He says the company has also reversed the decline in Gatorade's market share. His latest move was a deal to acquire
Starting point is 00:10:15 prebiotic soda brand Poppy, which is popular among health conscious soda drinkers and had ads at the Super Bowl this year. But soda feels like a lot of sugar right now. And these other drinks, too much buzz, no flavor. What if there were a better soda? Why did PepsiCo buy Poppy? Well, Poppy is considered to be a healthier soda,
Starting point is 00:10:41 and that is important to bringing in Gen Z and a bunch of new consumers. So I would say this also just shows that PepsiCo is committed to growing its soda offerings, whatever those may be, and bringing in new consumers. But PepsiCo still has an uphill road ahead. I think that the soda category in general has some challenges ahead. I think in a time when RFK has come out and referred to sugary carbonated drinks as poison, that just the category as a whole is having a harder time in the Maha movement era. So it's just across the board for soda.
Starting point is 00:11:25 It's a difficult time and people have already, you know, started to drink things like energy drinks like poppy and, you know, seltzer instead of soda. So like soda overall is having a tough time. But Coke has always been number one, right? So how has it stayed so successful? Coca-Cola is a pure beverage company. They do not have food. And when I spoke to their CEO,
Starting point is 00:11:53 he believes that their focus on this core area of beverage helped them win. When you think about Red Can Coke also, they have continued their marketing strategy. You always will still see, especially around Christmas time, tons of— The polar bears. Yes, the polar bears. It's just like, it's kind of everywhere.
Starting point is 00:12:16 Whereas Pepsi was for a while, but the marketing just shifted away. And even some of Pepsi's most stalwart champions have fallen away, like Britney Spears. I was scrolling through Instagram and I saw she had a post and it was about how much she loved the tiny cans of Coke. So even Britney's done with Pepsi? Who knows but I did see that and think, wow, what? Wow. What? Do you think this pivot will work for PepsiCo? I think that PepsiCo definitely has an opportunity here and that they're doing everything they can to regain market share. I also think buying poppy was another way that even if like Blue Can Pepsi can't regain its number two spot, that they will still have growth in
Starting point is 00:13:06 overall carbonated soft drinks. I do think that we will have to wait and see if these pivots work, because it's not like when Michael Jackson and Britney Spears sold this to us. And I would say that, you know, I spoke to a lot of people who really love the company and are still not sure if PepsiCo can save Pepsi. That's all for today, Friday, April 11th. The Journal is a co-production of Spotify and The Wall Street Journal. Thanks to Alison Poley for hosting today's episode. The show is made by Katherine Brewer, Pia Gadkari, Rachel Humphreys, Sophie Codner, Ryan Knudsen, Matt Kwong, Colin McNulty,
Starting point is 00:14:07 Jessica Mendoza, Annie Minoff, Laura Morris, Enrique Perez de la Rosa, Sarah Platt, Alan Rodriguez-Espinosa, Heather Rogers, Pierce Singie, Jeevika Verma, Lisa Wang, Katherine Whalen, Tatiana Zamis, and me, Kate Limbaugh, with help from Trina Menino. A big thank you and shout out to Alessandra Rizzo, who's been our amazing intern for the past six months.
Starting point is 00:14:33 Ali, we're rooting for you and wish you the best. Thanks for everything. Our engineers are Griffin Tanner, Nathan Singapok, and Peter Leonard. Our theme music is by So Wiley. Additional music this week from Katherine Anderson, Peter Leonard, Nathan Singapok, Griffin Tanner, and Blue Dot Sessions. Fact-checking this week by Mary Mathis. Thanks for listening. See you Monday.

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