The Koerner Office - Business Ideas and Deep Dives with Chris Koerner - Making millions with massage chairs, indoor sledding, alpine slides and candy! Ep. #029

Episode Date: June 13, 2024

My best episode yet!---Ask me a question on or off the show here: http://form.typeform.com/to/Eb8KaY0pLearn more about me: http://chrisjkoerner.comLearn about my company: http://cofounders.comFollow m...e on Twitter here: https://twitter.com/mhp_guyFree weekly business ideas newsletter: https://newsletter.chrisjkoerner.com/---00:37 Best Episode Ever: intro00:48 Matthew's Unique Businesses06:11 The Alpine Coaster Project16:47 Challenges and Successes of the Coaster Business37:22 Exploring Business Ideas for Amusement Parks38:48 The Concept of Gem Mining for Kids41:18 The Appeal of Nostalgic and Unique Experiences44:51 The Business of Candy Stores48:40 Innovative Ideas for Malls and High-Traffic Areas51:14 Challenges and Opportunities in Amusement Ventures01:07:05 The Potential of Seasonal and Pop-Up Attractions01:08:50 Concluding Thoughts and Future Plans

Transcript
Discussion (0)
Starting point is 00:00:00 candy store in the tourist areas or in an airport. But like, why don't you ever see them in strip malls? Or like, I totally. Why can't you take a candy store? You know how sometimes you can't buy candy like by the pound? That's what we do. Yeah. Why can't you take like a shrunk down version of that? Take like the 20% most popular items and sell that as a service to gas stations or something where it's like, listen, here's the scale. Here's the bag. We're going to refill it. You don't do anything. People will weigh. They'll check out. And it's going to take 80 square feet. And you And you can just put it like kind of like the Hunt Brothers pizza model at gas station. I'm not exaggerating when I say that this was the best episode I have ever recorded of the Kerner office.
Starting point is 00:00:42 I interviewed a guy from Twitter that you've probably never heard of. He lays low. He lives in Knoxville, Tennessee. His name is Matthew. He owns a bunch of really freaking cool businesses. An alpine slide, an indoor snow facility where kids can go sledding, all kinds of really unique businesses. and you would never, ever, ever have heard of either this guy or his businesses if you weren't listening to this right now.
Starting point is 00:01:06 I promise every minute of this episode gets better and better, the more you listen to it because we can get more comfortable with each other. We keep talking. We're ideating. We're coming up with ideas all over the place. This isn't just like a ploy to get you to listen to the end, but it gets better as you go. And we're going to talk again in three or four weeks. Let me know if you want to have him on again because we only got to like a third or a quarter
Starting point is 00:01:26 of his businesses. This guy's freaking awesome. We came up with amazing. ideas that you can copy yourself. I hope you love this episode. Let me know. Email me if you do Chris at cofounders.com and I will have them on a second, third, 30th time, whatever you want. Anyway, enjoy. You go by Matt or Matthew? I get called both, but usually Matthew is what I say. Okay. It's funny because you own so many things that like I'm looking up to you, right? Like, I want to talk to you. No, no, no. I appreciate that. It's something that I feel like just
Starting point is 00:01:55 watching your stuff that we are very much alike in terms of just like enjoying. new things, enjoying making things, how things operate, definitely how things tick and exploiting opportunities when it makes sense. Yeah, I don't know. That's the vibe that I get from you and hopefully I'm close to right. Yeah. No, that's it. I'm just curious. And I'm too impatient to like, to not find answers to things. And then once I find an answer that's like, oh, this business could work, I'm too impatient to not try to make it work like right away. And yeah, like I even, I wouldn't call it impatience, but like when you set this up, I was like, yeah, let's connect whenever.
Starting point is 00:02:33 And then you're like, 330 or 2.30 or whatever. And just that directness of like, well, let's just do it now. Let's do it tomorrow. And that catches me off guard a little bit in a good way. It's just I could do some more of that in terms of just making things happen and pushing things forward. And yeah, just even appreciate, yeah, how you went about that. Yeah.
Starting point is 00:02:52 Well, thanks. Yeah. And transparently when I have an opposite reaction, like, all right, well, let's, yeah, let's explore that at some point. It's like, I'm just not that interested. There's an endless amount of cool things, cool people, opportunities. And so yeah, if you don't like get in front of that person or whatever, yeah, people find other things. So yeah. So anyways, I have admittedly not watched your show mainly. That's okay. Because it would get me so like anxious where it's just like listening to you or reading your stuff or like listening to a great podcast. I start having so many ideas.
Starting point is 00:03:26 and it's like I can't do that right now. I'll say this for later. Focus. Yeah, yeah, yeah. And I've got a lot of catching up to do in terms of your videos and stuff. I definitely want to get through them all over time or whatever. Yeah. Well, I just want to hear like,
Starting point is 00:03:38 why don't we start with you just telling me everything that you own, like everything that you're doing that you're comfortable talking about. Yeah, of course. So yeah, just as I guess a disclaimer, I am totally fine with whatever question you want to ask or whatever. And worse comes to worse. I say, we'll save that later or something. But yeah,
Starting point is 00:03:56 ask about anything. And I was thinking about how to explain where I'm at and what my history is. And I bold it down to, I grew up in a very like entrepreneurial free household where I was allowed to build and experiment and fail and all this stuff. And so what that has led to is this isn't planned. But I feel like every two or three years, I do like some major, major project. And each time I do a major project, it's bigger than the last one, whether that's good or bad. And then mixed in, there's all these little, whether they're experiments or one-offs or whatever, I think part of that is I just love the novelty. I love the creation. I love just trying new things. And so anyways, yeah, so the big stuff, I think we originally connected on Pigeon Forch Snow, which it is an amusement
Starting point is 00:04:47 in Severe County, Tennessee, which in case people aren't familiar, that's home to Dollywood. And yeah, it's a total tourist town. And that provides. a lot of opportunity to be unique in terms of creating amusements and restaurants and even lodging that people haven't seen before. And so anyways, I built Pidgee Forch Snow, built it in 2017-ish and opened in 2018. It is a 35,000 square foot building that is indoor snow complex. It's open all year long. One thing that is really unique about it is it's something called temperature independent. And so basically, when you go in the building, it ranges anywhere between maybe 65 degrees and 72 or whatever. It is not a what they call sub-zero facility.
Starting point is 00:05:38 We're open all year long. And yeah, it's a pretty big operation. We've got, depending on the time of year, we've got 30, 40, even up to 50 employees. We staff around the clock. We've got a morning and day shift. That leads into the afternoon and evening shift. And then when we close to the public, if we have a third shift, it comes in that blows snow all night. And we do it all over again.
Starting point is 00:06:03 And for the most part, yeah, we're open up 365 days a year unless there's something crazy. So anyways, I guess my baby. And before that, I guess the major project was I built an alpine coaster or a mountain coaster. Right around the corner? Yeah, yeah, just a couple of miles down the road. And that was maybe 2014, 2015. And I had never even heard of a mountain coaster. It was brought to me through a group of people in town that were also amusement operators and owners. And they sent this video of this other business, this Alpine coaster. And there was like an hour long wait all day long. I was like, where is this thing? So it's on Where's Valley Road, but it was the first one in the area. It's called Smoky Mountain Alpine coaster. And it's just a couple miles away from Pitchforge now. Wait, so I'm sorry, I meant the one that they brought to you that had a line out the door. Was that one in Pigeon Forge? Yeah. Yeah, yeah. And I think you would agree with this. Sometimes the best opportunities are, you know, being inspired by other people's work and being respectful of that. But yeah, understanding that there was a market there and trying to capitalize on it. And so anyways, this group formed, there were 10 people with me included.
Starting point is 00:07:22 And the big thing was, hey, these alpine coasters, they take a lot of area and land is at a premium in that area. You need the elevation change to make the uptrack work along with the gravity of the downtrack. And so there's just not a lot of places that you can build something like that zoning, all that kind of stuff. There was a place right up the road just coincidentally of that competitor that was identified and we ended up leasing part of this guy's property to build it. And it was awesome.
Starting point is 00:07:55 Like it was such a cool experience. The company that builds most of these coasters, they're out of Germany. And they just, they're incredible with like their precision and their engineering and everything. And so basically you write them a big check and they build all that in Germany. How big of a check are we talking? That, okay. So now keep in mind, this was 2003. for 2015 numbers.
Starting point is 00:08:19 The coaster itself was probably maybe 1.6 to 1.8. There was maybe half a million in terms of shipping and that kind of stuff. You had to build it, which was probably another million. It's a mile long track, six or eight foot sections out of time. Steel. Yeah. And so it's a giant Lego set basically, but still, it's a lot of work. And, but it's a pretty simple concept.
Starting point is 00:08:45 all it's basically again it's there's a loading station and there's single carts it holds two people but typically it's just one person it connects to a cable which takes them all the way up the up track just like maybe a traditional roller coaster get to the top and then gravity does the rest and they zip down about a mile and what's really cool about it is you can control your speed you've got handles and you can go fast you can go slow and we capped ours around maybe 30 miles an hour or something like that. And when you're a couple inches off the ground at times and going 30 miles an hour, it feels way faster. I have seen grown men scream and stop and all kinds of stuff. And so anyways, it was and is a great ride. We went into this alpine coaster boom
Starting point is 00:09:35 where after us, there were a lot that were popping up in the area. But everyone's kept doing more and more money. It was just something that, and it still is something that really resonates with people. The whole family can do it. Personally, I don't like riding roller coasters. I get motion sickness. So even with me, you just go slow and you enjoy the view or it's a great date or with kids or young, old, everything. And so it really, really resonates with people. It is the most shocking thing was when this first one opened up, it is they were about $15 or $16 a ticket. And which doesn't sound that bad, but that's for one ride, right? One ride.
Starting point is 00:10:18 And that's four, five, six minutes depending on how fast or slow you go. And there's a discount for a second ticket. And you would see people get off the ride, smiling year to ear, buy another ticket, even at a discount, but then go get back in line for sometimes up to an hour or two to just do it again. And so it was just something, it's, they're great, they're fun. I always recommend them to people. You didn't foresee that, that people would ride that many times? Right.
Starting point is 00:10:48 And I don't know. I think I'm frugal at heart. And so it's just like, I mean, you start thinking. How are you spending this much money? Yeah, yeah. And it's something that it's something families four, five, I believe you have several kids. Is that right?
Starting point is 00:11:01 Yeah. So you know better than I think. We went. Yeah. We went in Pigeon Forge. I don't know if it was yours or not. Do you remember the name? It's probably in my email.
Starting point is 00:11:10 I've been thinking. No problem. So ours is very easy because it's like the most obnoxious one. There's an existing business there called Goats on the Roof that is a shop that literally just has goats on top of it. And so anyways, you would definitely remember if you went to ours. No goats. Okay. Then no goats and not us. No big deal. There are so many in town now. But man, they're just great. They are these turnkey businesses, believe they or not. If you have the capacity to write a fairly large check. And if you have the spot to put it, it's actually pretty easy. It's a giant assembly line. And it doesn't take that many employees. You can run it.
Starting point is 00:11:56 Especially compared to your snow place, right? Oh, yeah, definitely. And so anyways, we had success there and I learned a ton. I was the largest shareholder there. So I felt like I had a responsibility to do everything from marketing to operations to I'd be working at a ticket booth when somebody wouldn't show up and and so anyways I was also by far the youngest in the group and the group ranged from like me who was probably late 20s maybe 30 and the oldest guy there was maybe like 88 or 90 and so there was like huge mismatch there and whether it's right or wrong I think I developed a real chip on my shoulder of that was the kid or didn't know what I was doing or all this stuff. And so as that chip grew and grew and grew, I reached a point in a couple years of running
Starting point is 00:12:50 the coaster as like, I need to prove to like the whole world. That is not true that I am creative and I can succeed. And that's when I started thinking about snow. And again, I can't stress it enough. There was nothing like that at the time. And so, we're quick. Yeah. Can I ask a couple of questions? Before we want to know, I've got like a zillion questions. Ask all you want. What made them want to come to you in 2014 to be a shareholder? Had you already done cool stuff or? Not cool by probably their definition. It was a money thing. And that's a whole other lesson of the group was broken down between some sweat equity in terms of putting the deal together. And obviously at some point there has to be
Starting point is 00:13:34 money. I'm a little rusty on the numbers, but I think we, I think the group put in maybe a million dollars all in all. And we borrowed, I want to say 2.4, 2.2, something like that. And so anyways, my family is fairly well known in the area. I come from several generations of entrepreneurs in the real estate space. And so anyways, I think it was just something that the name was known and that was how that connection was made. And at the time when that got brought up, the plan was like, okay, let's invest $25,000, $50,000, let's just buy a lottery ticket, sure, whatever. And things kept happening where maybe somebody else dropped out or they couldn't find another investor. And one thing leads to another and it's like, oh my gosh, here we are like writing bigger and bigger
Starting point is 00:14:26 checks. And but then it's like the sunk cost fallacy. It was like, I'm in this deep. Let's just keep going. It's not going to be the end of the world if it doesn't work out. But this was not the original plan. And so, anyways, that's how that that wound up. Okay. So that probably also put a chip on your shoulder where you're like, listen, guys, I'm more than just a check. Like, I could do this myself. I don't know you. Right. Yeah, yeah, yeah. Was the, the number one thesis like, hey, man, this Alpine coaster just opened. It's the first one in the area. They're crushing it. They can't keep up with their demand. There needs to be a second. we could be the second. Was that kind of the whole thesis? Yeah, definitely. If anyone's even vaguely familiar with
Starting point is 00:15:02 kind of the Pitch of Forge-Gatlinburg area, it has this bad rap of that's just go-car tracks and t-shirt shops or whatever. And a couple decades ago, it definitely was that. But the reason it was that somebody opened up a go-car track. And there's wild stories of, especially for credit cards were prevalent, just massive amounts of cash, a lot of probably shady. accounting and taxes and stuff. And so you see somebody doing that and then somebody opens up one beside the street, blah, blah, blah, blah. And it seemed like there was just this demand for go car tracks and t-shirts. And so that's why we wound up with so many things like that. But obviously, people want more than just to ride a go-car track. But a go-car track is something that anybody
Starting point is 00:15:50 can comprehend how that business works. It's very easy, very familiar. And then maybe you add you spice it up a little bit and you have a tunnel or something. And the coasters were a very similar model. And I think the main reason it exploded like it did in our area and across the US is because again, it is believe you're not very turnkey. It's engineered. This company from Germany, you pay them to come out. They'll drop the site plant, all this. If you hire construction crew to build it, then it's just like GoCart Track 2.0. And so yeah, I think it's just very accessible. And that doesn't seem that intuitive. It's like very turnkey. And so anyways, I think that's why I forget what you asked, but I think that's why that that was popular and that resonated with
Starting point is 00:16:40 entrepreneurs in the area. Okay. So you and a few others put in seven figures. You borrow seven figures. Probably takes one to two years to get open or so. We about a year. We had hicc up after hiccup and ended up getting close to the end and ran out of money. In hindsight, the guy that put the budget together, it was like on the back of a napkin, he was just guessing on stuff. And we're like, okay, yeah, that sounds right. And so then when it's like, man, like you didn't include like the cost to pave the parking lot or whatever. And so we, I think we were short maybe 400 to 500,000. And I don't. know the attitude of the bank at the time, but they extended our loan that amount. I think they
Starting point is 00:17:28 were probably also like, hey, we're this deep in it too. And so anyways, yeah, so yeah, we put in about one and probably ultimately borrowed two and a half, maybe two point seven five. What did opening week look like? And I also want to know like first year. What did that look like? And then as more competitors, what did it look like last year on a revenue traffic basis? Yeah. So I have always loved marketing. marketing, especially like growth hacky little like tricks. And at the time, Facebook had this ability to where you could download these tools and stuff. And basically go to a competitor's business page, download all their users.
Starting point is 00:18:09 Yeah, yeah, yeah. It's it was amazing. And then you retarget to them. Yes. And basically uploaded all of the competitor who the competitor was doing and still is amazing. They went viral so many. Anyways. And so their Facebook page, that was when Facebook was really popping off too. And so for months, I ran these ads against their list and basically said something like,
Starting point is 00:18:37 if you like them, come check us out, whatever it said. And we also came in at a lower price point too. I don't know if that was good or bad, but we're dangled the cheaper one. And so I- Are you still the cheaper one? marketed pretty heavy. So fast forward a little bit. I sold out in 2021, but yes, they are still, I believe the cheapest one. Okay. So you marketed pretty heavy. Marketed heavy. We opened up in like a nasty February day or whatever. And I remember we opened up and we advertised a $5 ride for
Starting point is 00:19:11 our first couple days or whatever, which is really cheap. I remember we did like, I don't know, eight or $10,000. And everyone was like, oh my gosh. What'd you expect? The weather was so bad. It was kind of in the off season. And I don't know, maybe a few thousand, but I wasn't really familiar with that, the amusement business yet.
Starting point is 00:19:32 I remember that whole week. I worked the ticket booth. And so somebody would come up and say, I'd like, whatever, four or five tickets. And I'd punch it in. And it's okay, your total is, I don't know, $100 or whatever. And when I would see the hundred bucks,
Starting point is 00:19:49 on the screen before I told the customer, I was like wincing because it's like, oh my gosh. They're going to say no. Yeah, they're going to yell at me, all that kind of stuff. And it was just amazing. Like people on vacation have a different mindset. And so we were very heavy in cash. We were probably 70% cash, 30% credit card. And you just see people open up their wallet and it just tossed you 100 bucks. And I remember the first night, we just, didn't have a safe. We didn't have anything. And I used to always carry a backpack around. And so I just, that night, I just shoved all the cash in the backpack. Yeah, yeah. And my kitchen table, just lay it all out and whatever. And it was very, in terms of the operations, very hacked
Starting point is 00:20:37 together, very just build and iterate fast. And that, I love that. That is so neat. That's the best part. And, oh, yeah, definitely. And it's something, that first year, we probably did, I don't know, maybe two million dollars, give or take. We just sold two things. No, sorry, we sold three things. We sold a ticket, which was adult ticket and the child's ticket, which is $12 and $15. Then we had a rewrite ticket, which was $5, which is very popular. And then we also had a photo booth that would sell people their photos on the. And so anyways, that was 100% our total revenue sources. on the property, like I said, there was an existing business, this kind of gift shop and food
Starting point is 00:21:25 and goat food and all of that. And so I don't know. His numbers, I would guess, he definitely revenue-wise had to be over a million dollars. And so on the property, there was probably three, maybe four million dollars changing hands. Obviously, I didn't have access to part of that. But anyways, yeah, that kind of gives you a kind of a range. And so, our first year we did really well and we continued to grow we we built the coaster pretty much ourselves like as in somebody in the group had a construction background and and and so anyway so we every year we paid the price in terms of you've got this massive steel structure on the side of the mountain this mountain and we would get when I say shifts in the track I'm talking about
Starting point is 00:22:16 four inches here, six inches there. But this, the design was so precise that if you, it started getting out of whack, but you just got grinding and wear and tear. And so basically what where I'm getting out is we closed maybe every year for anywhere between a week to three or four weeks to fix stuff that I don't think other coasters went through. And so that always, I feel like, shot us with having that like just blowout year. And, but we all, we were very, consistent. We just, we had a lot of things working against us, but profitable, but just, you want to see that growth. You want to double every year or whatever. Yeah. So pair that with like literally some years, there were two coasters being built that year. And every year there, there was a new competitor.
Starting point is 00:23:04 Wow. And yeah, I think the area, so Severeville Pigeon Forge, Gatlinburg, I think they're up to maybe 10 coasters now. Wow. And I know of at least two that are. are planned and I assume going to get built. And I studied the competitor, the original one, Smoky Mountain Alpine Coaster, so much. I would go down to their parking lot and I'd sit there on my phone and just kind of do the, yeah, count how many people. And man, like, they never slowed down. And it's still to this day the most baffling thing to me that especially them, it was almost like the more competition that came in that they were doing even more of themselves. And, And so anyways, that industry is very strange in terms of the demand and the supply.
Starting point is 00:23:53 It's something that I keep thinking that it's going to be saturated. Yeah, yeah. But it doesn't seem to. And the profit margins are incredible. And so it allows a lot of room for error there. The fourth, maybe fifth coaster that went in the area. I remember I knew some people involved with it. And I can't say 100% sure.
Starting point is 00:24:15 but I think their budget was about 8 or 10 million. And at that time, and even still this day, I was like, that amount of money, that is insane. Wow. But they print. And so it really shows that if it can support a build out like that, regardless what their terms are, whatever. Yeah, it's just impressive. It just shows that the demand is there. It's still there.
Starting point is 00:24:40 They're all, I think, doing well. And so it's a super interesting business. If you haven't done a deep dive on them, like, Oh, I'm planning it now. Yeah, yeah. And I've thought a lot about where are other areas that you can do those. And they're all around. You kind of got to have the terrain, right?
Starting point is 00:24:58 You have to have the terrain, which so something really cool is the German company. Their name's Wiggins. They were innovative enough to figure out how they can build these without having these massive uptracks. And so basically what they do, you still have to have quite a bit of area. in elevation, but they chop up the uptrack. And so maybe instead of a thousand feet or whatever of uptrack, they might do three or four hundred feet of a smaller uptrack, do a smaller down track, do another uptrack, and so on and so forth. That coaster I was referencing
Starting point is 00:25:32 earlier with the eight or ten million dollar budget, they have four uptracks. And that was the first one to do that. And I thought it would fail because the best part of the coaster is the down track off. And so you would go up and then just when you start getting going and you're smiling and you're going fast, you're stopping again and you're doing another, okay, let's slow down and do another uptrack. To this day, I do not understand why people resonate with those, but they do. And so. Do they like, or are they just in business because they don't know what they're going into when they buy a ticket? I thought the same thing. I was like, they will, they'll burn out because word will get around and blah, blah, blah, blah.
Starting point is 00:26:13 Man, I was wrong on that. What do they charge? More? Three times as much, right? Well, sure. They're probably, I don't know, $18, something like that. The best scenario is when you can put two people per cart. It's just wildly more profitable.
Starting point is 00:26:31 Almost all of it is automated and has gotten way better over the years. And basically, the operator is responsible for helping the customer get on the cart, making sure they're buckled in, and then past that, the computer kind of takes over. And so basically, a perfect scenario is a cart leaving the station, maybe every 20 seconds, 18 seconds, something like that. And I've done this. You can work backwards on the math there. Even the best of the best coaster, the cap at whatever that is. And there are definitely times that we operated, a lot of times that we operated every 20 seconds. That does take. some skill. That is not just and but then you're always going to have you're going to have somebody
Starting point is 00:27:18 that's up on the down track and freaks out and goes really slow. So it's the whole thing down. This and that. Yeah, just a bunch of crazy stuff. And the carts are really cool because they developed the system that basically it's an automatic braking system where they cannot they cannot collide. And so if it senses a cart going slow in front of it, it will slow down too. Now, Some people get really pissed when they're halfway up and they're slowed down to crawl the rest of the way because grandma is just enjoying the view. But minus those things, yeah, like you can, again, you can work backwards on revenue. You're very weather dependent. Summer is by far the best season.
Starting point is 00:27:59 They made these, I call them rain shields, but basically like a plastic covering. And I don't know. I don't think that really resonates with people. People do it. But they're going to be way slower when it rains. But the insane thing is there are a lot of people that still want to do in the rain. It feels terrible as it's just pelting you in the face. And it's something that they'll sit there and wait for the rain to clear and do it again.
Starting point is 00:28:23 And so anyways, weather dependent, temperature dependent. There is no worse feeling than when it's 30 degrees and you're going 30 miles an hour down that hill. Your face is just frozen. There's still people that do it. And so anyways, you've got to hack together. somebody's revenue, if you give good estimates for those categories, I just said. And what are your net margins like, either yours or the industries? Yeah, yeah, definitely.
Starting point is 00:28:48 It's something that with all these kind of amusement businesses, you're really heavy on initial investment and really depends on how you like amortize that or how you're accounting for that. But, you know, that and then your cost from there, you've got next to no utility costs, minus bathrooms and a little bit of electricity. You've got a little bit of a repair and maintenance budget and ongoing. And then staffing-wise, you can run the coaster with three or four people. Probably good to have six or seven.
Starting point is 00:29:21 But so anyways, when you kind of work backwards on that, once you get over your hurdle rate of just debt service and stuff like that, there were definitely times we were over 50% margins. And then, oh, my gosh, yes. And you just got to think the cost of selling one more ticket once you're over the, that like it's nothing yeah yeah yeah and your staff's already there the electric's going to the lights are going to be on and so it's about can you be somewhere that you have enough demand yeah to get that hurdle right i would be interested in doing another one not in my area but i think the cost now to do it if somebody asked me to look at their budget and their thing about doing one if they were
Starting point is 00:30:08 less than $10 million, I would be asking a lot of questions. And so, you know, that hurdle of $10 or $12 million, however you acquire that money, you're dead or whatever. That adds up if it percent interest rates or whatever. They're still doing them. So obviously it works. But I would be a little bit more hesitant on that. But I've seen other areas where people have put these in. there's a little, there's a little town in Georgia, hell in Georgia, and I think there's a couple there that do okay.
Starting point is 00:30:40 Branson, Missouri has several. I think they do well. I've never seen a coaster close. We'll put it like that. Yeah, yeah. There's some out west in the Rockies, I guess, that are beautiful, like insane views.
Starting point is 00:30:54 And yeah, so if you can find an area that makes sense from just the demand-wise, the elevation is tough, but not impossible if you're in, well, even like, I've brainstormed ideas. Like, how could you do it without any hills if you're in like Kansas or whatever? I don't know if it worked, but I've got. It's just a roller coaster at that point. Yeah, yeah, yeah, yeah. Yeah. And so, especially if you did it like in Kansas, I know nothing about the Midwest like that, but you'd really want to be confident you've got the demand. But that's something too. It's like if you're in an area that there's not a lot to do in terms of like for kids or
Starting point is 00:31:34 birthday parties or whatever, like, I think it'd be such a hit. And so, yeah, I love coasters. I think they're great businesses. We were really big on safety, just running a really safe operation that was important to me. We've probably spent more on those kind of costs than most, which I would never encourage somebody not to do that. But even that, it's not that costly. Did you ever have accidents and what did your insurance cost look like? Yeah, definitely. It's something that we would have little, mainly like an accident would be when two carts collided and how that would happen is I talked
Starting point is 00:32:14 about this German engineering and they developed these battery packs on each of the carts to control the automatic braking. And they were so precise with it that they said, okay, well, a card's going to be on the track every for seven minutes or whatever. So this battery is going to last eight minutes and when it comes back around and recharge. And so that's great until somebody is, you know, stops up there or whatever. So anyways, a low battery in that regard, you'll have people. And it's like rubber to rubber, but it'll still shock you. So there's whiplash, I guess, there.
Starting point is 00:32:49 We did, this is public. We had a woman break her arm. it was a seatbelt issue where her seatbelt, I'm not going to say who's at fault. But anyway, her seatbelt ended up where it's just like a car seatbelt. So it goes over the shoulder and through your lap. And she had. She was a fault. She did it.
Starting point is 00:33:09 She was an idiot. Come on. And so anyways, she was on the heavier side. And her body leaned one way and then through force and just, I guess, her muscles. She basically, she could not correct her body back up. And so anyway, she broke her arm and I feel terrible about that. There was, there was a period of time just by pure coincidence that ourselves, the original coaster, the smoke mountain alpine coaster, and one in Gatlinburg all had a very serious accident like same week of each other. It was like July 4th weekend.
Starting point is 00:33:44 That was a bad week for the alpine industry. It was terrible. You call that Black Thursday. Well, the news are just, are you guys. got all these reporters. And anyways, it was a terrible time. Learned a lot about PR, a lot about safety and laws and stuff. But anyways, so that actually, that period drove up everybody's insurance. I think I can't speak to the other ones. Like one of them, from what I know, there was an employee after hours that kind of rode,
Starting point is 00:34:15 rode the coaster down like a surfboard. And how could you not? I agree. But anyways, he got hurt. And anyways, so maybe I don't know the final payout insurance wise to each of these, but maybe called a million dollars each on the high side. But rates went up, but they didn't like double. And so insurance was relatively very cheap in the beginning. Off the top of my head, I feel like we've paid, I don't know, maybe $50, $60,000 for our first year. Not bad at all. Yeah, yeah, it went up.
Starting point is 00:34:48 I don't know what it is now. There's so many that I would be, and there's so many more safety innovations that I wouldn't be surprised if insurance was still pretty reasonable. Obviously, people are opening them up and able to get insurance and all that. So yeah, that is a common question of, I'm sure insurance is crazy or whatever. And it's expensive, but I don't know. I don't think it's that bad.
Starting point is 00:35:11 Still a single digit percentage line item. I mean, yeah, yeah, definitely. What about your land lease costs and how long is the lease? I imagine that's probably a pretty big barrier to entry, right? Finding the right topography and the right owner that's willing to do this. Yeah, yeah. So with our situation, we, you know, in that area and especially my dad and my grandparents, everything operated just very much a handshake kind of deal.
Starting point is 00:35:37 You have a rough price. You're not getting down to an exact dollar. And so anyways, we had a handshake deal that we eventually got on. But I think it was $6,000 a month. With no price increases and fairly good terms, all that kind of stuff, I think we got the better end of the deal on that. But ours, leasing the land is fairly uncommon up there. I think a lot of people buy theirs. The good news about that is if you're confident on where you're putting it, more or less, this is really crappy land.
Starting point is 00:36:12 Like, you want it rough. You can't do much with it. Exactly. And how many acres are we talking? we had the guy had 10 or 12 and there was a parcel beside it that we as a group bought it was five more acres I think we paid 200,000 or so and the like the first coaster the smoking mountain alpine coaster they've got maybe 40 or 50 acres it's a side of this mountain beautiful but you can't do much with it And I think if I remember correctly looking up their records, maybe for all of that, they paid
Starting point is 00:36:49 $7 or $800,000, which don't get me wrong, is a lot of money, but is a steal for what they're doing. And yeah, there's that nice balance of a lot of this land. People can't think of another way to use it. And so it's relatively cheap. Yeah. I mean, I went on an alpine slide when I was on my church mission in Hungary. There was one in this city called Choproen, S-O-P-R-N. And it was like the missionaries would.
Starting point is 00:37:13 always go on it. It was the best. And I think it was super cheap. And it wasn't even mountainous. It was just like a hill. Interesting. I don't even know if you need mountains, right? And so, oh, true. Yeah, yeah. Yeah, hill can work very well. And not even like I'm obviously live in Tennessee. I live in Knoxville, which is about an hour away or whatever. I'm sitting here at my house and you can't see it. But we live on top of this hill. It's nothing crazy. It's like what you see everywhere. And it wouldn't make sense. But I could put a coaster here in my neighborhood loaded at the bottom. of the hill and this is perfect. You've thought about it.
Starting point is 00:37:46 You thought about it. Yeah, yeah, definitely. It's just, again, it's a very efficient business. And so anyways, my point is there are so many places you could put it. I would be more hesitant about, okay, if what makes sense in terms of the demand, from what I know, a lot of the places in the U.S., at least, are either tourist spots, ski resorts, that kind of thing, which makes total sense. But I've got a theory that amusements, whether you're talking about snow or a coaster or whatever, if you're able to put one intelligently in just a normal city like here, Knoxville, I think it could actually do what.
Starting point is 00:38:30 I don't think it has to be a tourist spot. Do I want to gamble $10 million and find that out? Probably not. But I don't know. I might, I could be talked into taking that, that I think, under the right circumstances. So, yeah. Let me know what you think of this idea. I've had this idea for a while.
Starting point is 00:38:48 So you may have seen the tweet, but we did a 50 state tour as a family in our RV. And we like in Arkansas, Arkansas is known for gem mining. You can find diamonds. You can find rubies. And that's kids love that. Right. Like any human on the planet has treasure hunting baked into their DNA, right? Of course.
Starting point is 00:39:08 So my kids, it was like 100 degrees. I was like, all right, can we leave? But I paid 130 bucks or something. You pay like 15 bucks for a bucket. You pay 10 bucks for it. It's just crazy. But that's what you do. And then we went to Alaska and we paned for gold.
Starting point is 00:39:22 The real thing. Yeah, we pan for gold. And that was like 150 bucks. And then I thought, like, why is this stuff only in the middle of nowhere? And I thought, you know, you can. So I started looking like, where's the closest place you can pan for gold into Texas? And you can do it in Colorado, right? So what if you literally just brought dump trucks full of dirt from Arkansas to Dallas
Starting point is 00:39:45 and dirt from Colorado to Dallas? And you have a DFW area mining facility. It's just for kids. And you could do the authentic gold from Alaska or Colorado and authentic. And it could just all be in one place. Like, don't you think that could work? There's nine million people here. So we had, or the landowner at the coaster, he had Jim mining there.
Starting point is 00:40:07 It's a little bit one of those, once you learn how the sausage is made kind of thing. It was like out back, a bunch of dirt and sand. And you can buy it. They just put gems in there. Right. But no, people like another one, very efficient to run. And you can even buy these setups, these gym mining setups that just cycle water. You have somebody overseeing.
Starting point is 00:40:28 But very popular. There is a dedicated gym mining facility in the middle of Pigeon, a great location. So that has something to do with it. but they print. You are taking it in a more authentic way. And I have thought about, I have thought about not even like taking it that far, but it's such a good business, even the way we do it in town, which is a little janky. And I think it's ethical, but it's not, you're not getting real gold. And kids love it. You know, one thing that I have found with all these things, adults love these things too. Yes. But,
Starting point is 00:41:07 They need an excuse to do it. And so it's like, yeah, if you, if an adult does it by himself, he's a serial killer. Exactly. If he does it with his kids and he's a good dad. Yeah, exactly. And so we have at Snow, once we got open, we, I kind of transformed our gift shop and built this big candy store and just hundreds of different kinds of weird candy and this and that.
Starting point is 00:41:28 It does really well. Yeah, I saw it. I was there. Oh, yeah, yeah. And so obviously, yeah, kids love it. But the parents for themselves, the, the, That's our customer, believe it or not, because it's just an easy excuse. They're not going to buy some neon pink sour candy on a Monday back home or whatever.
Starting point is 00:41:50 But they're in that setting. They still want to. Exactly. And so whether it's candy or gym mining or whatever, I think, yeah, I love those kind of situations where, like, you're able to tap into a nostalgia element, put a twist on it. where like for me, indoor snow tubing, you might not have ever been to us or even seen a picture, but you can think about what that is in your head. Now, whatever you come up with you in your head, odds are it's not going to look exactly like what I built. And so there's like this, there's this uniqueness.
Starting point is 00:42:25 There's also familiarity that you pair it well together. And if you go too unique with something where you have to educate the customer, all that, obviously, it can work. But yeah, yeah, yeah. And there's somebody that's competing for the same customer in a different way. And so, yeah, like, you were so right. Gold and mining and all that. It's human nature.
Starting point is 00:42:48 Yeah. I don't know. How old are you? 37. I'm 37, too. So anyways, you probably remember when that gold rush show first came out on Discovery. Yeah. I watched it.
Starting point is 00:42:58 That's why everyone's watching. Everyone's watching. You go to NASCAR because you want to see Dailer and Hard Die. Oh, yeah. Of course. Of course. And so it's something that when that came out, like, yeah, I remember. And my dad has all this junk, heavy equipment that was fun while I was a kid. And now it's just the pain. But it's like, God, let's take this and let's start digging. So and it's just like this. American pickers. Have you seen that show? Yeah, exactly. Exactly. And so, yeah, I can only speak being a male. There's something that resonates there. I think women would like that too. I know kids do. And so. So anything I do, I try to really make sure I can do something that resonates in some way with the whole family, young to old, all that kind of stuff. Well, speaking, but yeah, I think that's a great idea.
Starting point is 00:43:46 One of the things that went the most viral when Facebook Live and Instagram Live first came out were Asian women cracking open oysters to find pearls. Like those would have thousands or millions of concurrent viewers because it's like, is there a pearl? How big is the pearl? It's just, I don't think it's irrespective. I think it's irrespective of gender. Like we're all treasure hunters.
Starting point is 00:44:06 We all want to see what happens. Of course, it's funny you said that we actually, and you might have seen this before, in our gift shop at Snow currently, we sell these kits. They're these toys. And it is like a clay, a hard clay. One looks like a diamond. One looks like a bar of gold. There's a couple others.
Starting point is 00:44:25 And yeah, it comes with a little hammer and you can open it. And on the back, it even says one in, I don't know, 100 actually have a piece of gold in it. And we sell those for $10 or $12, something like that. I think we buy them for $2, $3, $4 something. And yeah, they're really popular. And yeah, I always look at them. I was like, I'm going to take one of those home. I haven't, but I see the appeal.
Starting point is 00:44:51 I mean, how's this idea? So I thought I tweeted a while ago about putting bull riding in the mall, right? Like an inflatable. And it was like, oh, insurance, they mall wouldn't. Yeah, there's a mall out there that would. Yeah, yeah, yeah. I do want to test that. What if we took one of the gem mining kits and put it in a very high traffic popular mall?
Starting point is 00:45:10 Tell me that wouldn't work. I totally agree. So when you said the bull riding thing, another like principle that I try to stand behind is like you've got to be able to have turnover efficiently and obviously as much as possible. And bull riding or something that's a very singular like one percent of time kind of thing. obviously it can work, but something like gym mining or coaster or snow, whatever, you know, you can have so many people going at once. And the idea is if you knock something out of the park, you can just keep, like you've got endless supply. We all of the coasters ran into an issue where we had more demand than we did supply. We have, we did well, but we weren't the
Starting point is 00:45:59 the best one, but many days, the line would be hour, hour and a half, two hours long. And I thought about, I did not end up doing this, but I thought about a couple years ago. Search pricing. Please tell me. I have thought about that. Yeah, that's a different story. But purchasing one of the coasters, existing business, or building a new one, and doing a second one beside it. And whether they're dueling or you just have double the capacity, if you were confident with the demand or if I had that original coaster that's still right there today, first thing I would do is put a second one there. And like they instantly double their money like instant and probably still have a line. And so de-risk. Yeah. And a lot of cool stuff. You're de-risked. You already know
Starting point is 00:46:44 the demands. Yeah. And so again, it's a good problem, but they're a coaster's problem is a turnover problem. We have turnover problems and bottlenecks when we get really busy at snow. And, And so I'm always thinking about, yeah, if you do something, how can you either satisfy as many customers if you're really popping off or you make up for it in other ways? Like, it's a premium. People still want to do it. But, you know, you don't have as many customers at time.
Starting point is 00:47:13 And so where I'm going with that is, yeah, like the gym mining thing. And they're a lot like arcade games. Like, surprisingly, a lot of people don't know this. But all the arcade games that you see that Xbox in it or whatever, like literally, the operator programs, like you open it up, the computer asks you, how much is the prize worth?
Starting point is 00:47:33 And you say, $1,000, say, how much do you want to make on that? And you say, I'd like make $2,000. And then you hit okay. And then literally,
Starting point is 00:47:42 whether it's a crane game or whatever, it literally won't pay out until then. And so it's like, if you have the demand, it is such a precise little business. And that's the same with Jim mining, where if you could work the numbers, where like you imagine if you could have legit prizes,
Starting point is 00:47:57 Like, they're not common, but like a legit diamond, a legit gold. And it's the same thing. You work backwards. You say, what can I afford? What margins? And then, yeah, make, like, I'm also really big fan of like, if you're going to do something like that, like, how can you like 10x the experience or 10 times cheaper, or 10 times more expensive or 10 times better rather than just this marginal little,
Starting point is 00:48:23 we've got slightly more gold or whatever. Like, it'd be awesome. Like the Mr. Beast model of anything he does, he just goes really big and it's this wow factor. Yeah. But yeah, no, love that. Big fan of malls too. I've always been interested in capitalizing on that, even though they're on the decline. But yeah, I still think there's a lot of opportunity. Yeah, I'm just, I'm getting so many ideas as you talk. Like, okay, I'm just going to spit them all out. So I've, yeah, I recently thought of the phrase, illusion of saturation, right? Where let's say you were able to find the next Dollywood, the next pigeon forge. And maybe there was one out. slide, maybe none. You go in there, you open an alpine slide, and you've got to line out the door. And then it's like, okay, then you go to your investors, you raise $100 million, and you start planting different company branded alpine slides all over that area. It's not your same brand because you're not really benefiting from that, from having a chain. In fact, you might be even
Starting point is 00:49:16 doing yourselves a disservice, right? So you name them all differently, brand them a little differently, but the infrastructure is all the same. From the outside looking in, any potential competitors like, oh man, there's like six under construction right now. Like I'm not into it. Then you can still share the email list. You can still cross pollinate the lookalike audiences. Like I just, I love that idea. I go to Texas roadhouse or chicken or or cheesecake factory and there's always a line. And it's like, why don't you open another one next door or double your prices? It just pains me to see people walking away. I totally agree, especially with retail, there's like this thing of like if you don't have a lot of people there, even if your product's good, like it,
Starting point is 00:49:58 it somehow deters other people from going if your pocket lot's empty or slow or whatever. And then it starts to go the other way where when there's more people there, it's like, oh, well, I guess we have to go there. And then obviously, like, you also hit something where I'm sure like take the coasters when somebody says, oh my gosh, there's an hour long line. We are not going to do that. That's got to happen. But yeah, it's this thing of, like you said, like you said, like,
Starting point is 00:50:22 being able, however you do it through like multiple businesses, locations or the same. Yeah, like it's all about matching supply and demand in a way that balances out, hopefully. And yeah, no, that's, it would take a lot about the coasters to do that. You'd need X number of locations scouted out. You'd want to secure that land, whether that's through options or a lease or whatever in a low risk way. you do have in that instance you do have a lead time of building it and order all that kind of stuff and obviously you've got a large capital requirement yeah i think it could definitely work it would be a big it'd be a grand slam you would just the planning is going to make it break you locations does this make
Starting point is 00:51:13 sense all that kind of yeah i feel like manufacturing that much fake saturation doing it in alpine slides might be like the riskiest, the most expensive way to do it. But you could take that same principle. Let's talk about a $2,000 bull riding thing in a mall. Like the gallery in Dallas, four stories, 300,000 square feet. And there's eight Starbucks in there. Right. So I mean, like, I'm exaggerating. But it's so big that most people never make it to the whole mall. So you can do it there. You could put like a bull riding place at one entrance. Oh, this is crushing it. Let's put it at that entrance. Let's put it to that. You know what I'm saying? Like, you could do it a lot cheaper. So a safer way of that. So I referenced this, the candy store that I added on.
Starting point is 00:51:57 Incredible business. It is so good. High margins. Very easy. All that kind of stuff. I have been very tempted at times to go somewhere else, Knoxville, wherever. And yeah, like, whether it's malls or whatever, like, why aren't there more candy stores? And that's the same kind of thing, like in your instance in that mall, if you've got one that works, yeah, just I don't know if it can handle four or 10 or whatever, but yeah, just like you keep doubling down on it once you know that you've got a winner. And there's, if it works on one side of the mall, there's no reason why it's not going to work on the other side of the mall, assuming they're equal in terms of band and stuff. Yeah, no, that's, you called that the illusion of saturation.
Starting point is 00:52:40 Is that right? Yeah, yeah, I like it. Yeah, and it's like there's certain businesses that you only find in certain places, right? Like, you'll see a candy store in the tourist areas or in an airport, but like, why don't you ever see them in strip malls? Or like, I totally. Why can't you take a candy store? You know how sometimes you can buy candy like by the pound? That's what we do.
Starting point is 00:52:59 Yeah. Why can't you take like a shrunk down version of that? Take like the 20% most popular items and sell that as a service to gas stations or something where it's like, listen, here's the scale. Here's the bag. We're going to refill it. You don't do anything. People will weigh.
Starting point is 00:53:13 They'll check out. and it's going to take 80 square feet and you can just put it like kind of like the the Hunt Brothers pizza model at gas stations like yeah yeah yeah yeah or something yeah incredible because candy is something that you've got so much room there to be creative and for our store and others that we obviously weren't the first to do something like that it's about being bold and bright colors and bright lights and weird candy and all this so you can really really do some very cool stuff. One thing I think I've had employees get worked up about or other people. What if a customer steals some? What if they pour a bag and just leave it or whatever? It's a cost
Starting point is 00:53:55 business. Who cares? It doesn't matter. I'm at 80% margins. Like they stole 20% of it. I probably eat 10 handfuls of candy every time I'm at snow. That's what keeps me going. And so we are able to go through my addiction and still do very well. And yeah, it's just like, it's so easy to run. Clean up is also very easy. And even if you design, if you're doing by the pound, like, you design systems to catch all the candy and keep it clean and everything. We have, I don't know if this is in other areas, but we have general stores, like kind of old timey, whatever. There's a popular one here in Knoxville.
Starting point is 00:54:37 And yeah, they do the same thing. They've got like these big barrels and I don't know, maybe 40, 50 different kinds of candy. a lot of older kind of candies. But yeah, it's like it looks great. People fill it up. The margins are incredible. Long shelf life. Almost everybody loves a good candy.
Starting point is 00:54:54 Everyone's got a favorite in some way. And yeah, it's just like kids love it. Once the kids going crazy, that gives the parent the excuse to also join in if they want to. Yeah, love it. And you can take that same model to, yeah, whether it's Jim Mining or candy or whatever. Yeah, I just, I love that gas station idea because the, gas station owner is probably buying Sour Patch kids for two bucks and selling it for $289. Like, listen, bro, the kids are going to prefer this because they get to scoop it and they,
Starting point is 00:55:22 it's experiential. And then you're going to have an 80% margin instead of a 20% margin, right? Yeah. And for them, like a gas station, obviously they're going to keep their existing candy selection. And so, yeah, if somebody wants just the Snickers bar for, I don't know what they sell for now, 99 cents or whatever, okay, you can do that or you can go over here and. probably pay a little bit more, but, you know, mix and match. And that's the value that you're there kind of breaking up. Okay, that the value of the experience, mixing and matching, getting the exact quantity that you want is. Five different things.
Starting point is 00:55:57 Yeah. Yeah. Yeah, totally. That's another, for whatever reason at snow, if I'm going to be working a station for whatever reason, it's usually the gift shop. And man, that's another. You'll have somebody come up with just this monster bag of candy. And we weigh it.
Starting point is 00:56:14 They can weigh it if they want to along the way, but no one ever does. But, you know, set it down and then tell them the price. And every time I wince at what, it's like, okay, this is $89 of M&Ms or whatever. Nine times out of 10 that people pay it without even question. And then every once in a while and somebody gets upset by it or whatever, I'll even say, okay, how about $40 then? And it's like we're still making a great margin. They get a huge bag of candy.
Starting point is 00:56:41 And almost everybody, almost everybody finds a price to at least pay, if not at the price. But yeah, yeah, yeah. They have no concept of how much things weigh. Oh, of course. And that's something too that me working in the gift shop, we've got, we've got soft drinks and we've got what I call theater box candy, just the prepackaged. And I don't know, maybe a box of Sour Patch Kids, let's call it $4, which is expensive. and maybe at a gas station by that same box for $2.
Starting point is 00:57:14 And I've had a ton of people feel like, oh, my God, I can buy this at the gas station for two. And then in a nice way, I usually say, okay, well, you can do it. And they aren't at a gas station. So they pay it for, especially with drinks and stuff. And they get it too. It's like a tourist town, you know, it's same as the movie theater. And so anyways, yeah, there's, yeah, I just love those businesses or hustles or whatever that have usually high margins, very easy if you make mistakes or you price something wrong
Starting point is 00:57:45 or you just didn't realize something that there's a lot of room for error on your part. And yeah, and making, doing a spin on something that is familiar with people like candy, but doing it your own way with lights and weird gadgets and we've got all different like stuff you've never seen before, like the hottest gummy bear. And all these. Or a snake that's like three feet long. Exactly. Exactly.
Starting point is 00:58:12 And yeah, yeah, we had those for a while. And the problem with us is, yeah, when somebody like, when somebody opens it or whatever, you just got this like $60 gummy snake laying around. You can't really do anything with. And it's more for. It's a gimmick. We have some of that stuff just as display. Yeah, yeah, yeah.
Starting point is 00:58:30 But yeah, no, it's, and it's just fun. Like, it's just a fun. If you can get over selling sugar to people, that would be the only hurried. And other than that, yeah, it's a fun, it's a fun little business. And we do same with toys. We sell a lot of toys and like the weirder, the more crazy, the more unique, the better. And yeah. And so anyways, it's a fun niche that I enjoy and want to build into more businesses as I go forward. Yeah. I'm thinking about the gem mining in the mall. And I love what you said about putting like real prizes and 10% of those or whatever, like a real diamond. Imagine if like I just picture if an eight year old kid is
Starting point is 00:59:07 mining for gyms and a family walks by, they're not going to stop and watch. And then once they see the kid, they're not going to not buy. So like, imagine manipulating it a little bit where you're really busy. They're a bunch of kids and a kid checks out and you have a bag of dirt that's like tagged. You're like, here you go, try this one. That's the winning bag. And then all the kids see it like, oh, I'm going to get that. Oh, 10% chance kids, but I'll take your money. Oh, totally. I didn't realize I have so many principles to business. But here's another one is. I am really big on making everything also a spectator kind of event for snow and the coaster too. Like there are a lot of people, whether they just aren't physically able or wanting to or whatever,
Starting point is 00:59:53 that just watch and making that experience something that's also good for them. Because like for us, I promise this is going to loop back to the gold mine. But for us, like if there's a family and they brought grandma with them on vacation or whatever, you know, if grandma can't stand for an hour or two in line with you, like, maybe you don't go to the coaster because it's like, we're not just going to sit there, you know, whatever. And so you've got to accommodate those kind of things as well. We at snow, we've got these, you've probably seen them in the mall, but these massage chairs where you put in a dollar or whatever. And I was approached on those. And I was like, okay, whatever. It was a company going to do it like a rep share. And I was like, whatever. You had nothing to lose. We got some. Yeah, yeah, yeah. And we got some. And they are probably the most profitable thing that we have in terms of a percentage.
Starting point is 01:00:44 Like, it is crazy. Because, again, like, it's grandma or it's the dad or whoever that's not participating. But, you know, it's their chance to do something, I guess. And we just keep adding them. And the only problem with that is it's a really unique, well, I guess it's a really, like, clever product where if somebody sits down on and it doesn't pay within 60 seconds or whatever. It starts beeping like this big alarm or whatever to encourage them to pay. And so every once in a while, you've got some chaos with the beeping and stuff.
Starting point is 01:01:15 But it's effective today. Most people pay. And we started, I don't know, two or three dollars and go all the way up to $20 for those massages. And it freaking prints. And so that ties back to that's something that allows somebody that might not be participating in the main activity to still come and do something that they enjoy. and watched the others. And like with the gym mining too,
Starting point is 01:01:39 I would really, really focus on like, how does this look from either somebody in the group that might not be participating or how does this look from somebody walking, like the mall, somebody just walking and how do you get their attention? And you said this like friction, like how do you reduce the friction and allow them to participate as easily as possible?
Starting point is 01:02:00 Like maybe that's even you've got like some free bags or something and they're smaller, whatever, and you hook them in with that and upsell. Just something to, yeah, to get them to participate and, yeah, make it like a, maybe not a show, but an experience. Yeah. Well, I just interviewed the owner of Dig World, that guy who has the, yeah, I'm so excited here. It's coming out in a week or two, but he does the same thing. I'm like, how is it only $25 for two hours? And he's like, well, it's like, that includes the grandma that's just watching. I'm like, yeah, yeah. And then grandma usually gets on the backhoe as well, right? So that's a, Exactly what you're talking about.
Starting point is 01:02:36 I was thinking with the massage chairs, you should reprogram the beeps to just yell like, poor, poor, poor. They're not paying. They're not paying. That's funny. You know, it's something that when my rev share went that lease or whatever started being close to expiring, I was like, okay, well, I'm just going to go buy my own. Yeah, yeah. And I told that I was like, hey, look, like, I feel bad about this, but like, I'm going to do this. And I appreciate it.
Starting point is 01:03:02 and they were like, they gave me some stat. Like we were like the number three vendor for them. They had a lot of locations or put them in a lot of locations. And anyways, they cut my red share down to I think it's like 80, 20. They'd rather have something than nothing. Yeah. They supply like new cushions of something breaks. But I was like, fine.
Starting point is 01:03:23 Yeah. Okay. We'll keep going for a while. But oh, yeah, what I was going to say about the dig world, I'm sure you saw this in Pigeon Forge. We just got Digin Zone. It's the same thing, but it's an independent brand or whatever. Did you see that? No, I want to, like, I want to do a whole other podcast with you about that if you don't mind.
Starting point is 01:03:40 Yeah, yeah, yeah. So what I was going to say is one reason I'm really excited to hear yours that you just did was a, you know, I know ideas are diamond dozen, but I've been thinking about doing that forever. I just never did. Well, you're the guy to do it too. I mean, it's right up your alley. I know. I know. But so here's the thing.
Starting point is 01:03:59 The one here is in what I would say a terrible location. I could be wrong, but I think it's a terrible location. You need a lot of land and land is at a premium. And so they are off the beaten path. So they have to be a destination for the most part. So in what you save by not being in a premium real estate, like whatever that would cost, you're paying it every year in marketing. You've got to get people there.
Starting point is 01:04:27 But anyways, I watched them very closely. It appears that they might have ran out of money a couple of times as they were building it. And they finally got open. And there was a huge buzz around it on social media and everything. And so I was really excited to see, okay, what do you get? And they sell a all day pass. And don't quote me on this, but I think adults for the day, it's like $70, something like that. Every person has to pay to enter.
Starting point is 01:04:55 Grandma's paying that $70. $10. Holy cow. Yeah. I think there's a little bit of discount for senior citizens or kids or whatever. But I don't pass that way in town when I'm up there super, super often. I think they've got some business. I'll be very interested to see. I mean, if they're able to do it for $60 or $70 off the beaten path. And like when you really look at it, like, I don't know, a lot of the rides are like,
Starting point is 01:05:20 you could jazz them up quite a bit. They've got the track or whatever that more people sit and goes like that. You can definitely jazz that up. And you can definitely, I think, go cheaper depending on how you pay for the equipment. But anyways, I've been super interested in that. I still am thinking about maybe doing one in a barrel location, put my own spin on it. People love digging and moving things, all that kind of stuff with heavy equipment. And at theirs, from what I've seen, they've got a little sandbox or whatever.
Starting point is 01:05:53 But what if you could really dig some holes, like in a safe way? and really fill and push dirt and do some fun stuff. It just, you could get really fun with it. Yeah. Oh, oh, totally.
Starting point is 01:06:04 So I will be very excited to hear how, what you said, $12 an hour, 14. Yeah, it's $25 for two hours per person. Okay. That's not bad.
Starting point is 01:06:14 Yeah. That's not bad at all. And yeah, I'll be very excited about that because it's been on my mind a lot. Yeah, and he's only on three acres. 50,000 customers a year. Oh.
Starting point is 01:06:26 No way. What city? Katie, Texas. It's right next to the mall there. It's like in the mall parking lot. So he leases land from the mall. Oh, no way. And going back to malls, I'm so glad you brought that up. I have thought. So here in Knoxville, we've got a couple of malls, but the main one's called Westtown Mall. And it's got a cheesecake factory that tells you like it's not big, but it's also. It's got movie theater, all that kind of stuff. But your parking lot is humongous. And they, a couple times a year, I don't know if this is in other places, but they'll lease it out to a circus or whatever it is and they'll have a pop-up event for a month or something. I think it does well. But I thought about doing something very similar with a snow concept and leasing a space like that that has high traffic that has a lot of area, do it seasonally. It's a whole lot easier to maintain snow in November, December, January, than it is July. And yeah, do a pop-up snow event. I have no idea. I have no idea what. you know, leasing a mall parking lot would look like, but people do it. So I think there's something there. But yeah, I think about malls a lot. I never go. But yeah, like it's just, they're really
Starting point is 01:07:38 just unique and a weird, just perfectly American kind of invention. Yeah. But yeah, that's just so funny. Yeah, and especially in Houston, like being indoors to shop is that's always going to be popular, right? In certain markets. Yeah, of course. Yeah. Yeah. Yeah. And well, that's something to like, I assume you're saying that, Lexus, I'm sure it gets very hot. And whether it's extreme heat or it's cold or snow or whatever, people might say they enjoy that. They enjoy being outside. They enjoy being the sun. But most people, they enjoy small segments of that.
Starting point is 01:08:11 And so we'll have a lot of people that come from up north and have snow all the time. And they are excited to be at our place because it's a controlled environment. They've never been in snow in 70 degrees. it makes it just so accessible in a way that, you know, and so like same thing, like shopping. If it's Houston in the summer, yeah,
Starting point is 01:08:32 you might enjoy outside sometimes. But yeah, people are lazy and want to be comfortable. And yeah, like being indoors or just, yeah, I guess where I'm going with it is just like bringing. It's not to cater to the laziness of the customer,
Starting point is 01:08:45 but it's just making them reducing the friction, just like you said. Yeah. Well, dude, like I'm, I feel like we only scratched the surface of what I want to talk to you about. Like, I would love to have you on again. I can do this all day. If you don't mind.
Starting point is 01:08:57 Yeah. Oh, I would love that too. I think this is going to be really popular because it was just chock full of ideas. I, I hope so. I don't care that much necessarily about having a following, but I just like talking shop, I guess. And one thing that's hard for me in terms of I'm traditionally been very bad on self-promotion, but I can't really sum up what it.
Starting point is 01:09:24 is that I do. And like you can do a deep dive, whether it's, I mean, there's plenty of projects and businesses we, we didn't even mention. And it's just something that it's hard to package it. And we talk for whatever an hour. And yeah, like I could seriously go another few hours with you. And it's just a hard thing to explain. So anyways, having a, having multiple sessions, I think would be awesome. Yeah. Okay. Well, let's do it. I'm headed to Greece in a couple days. Oh, cool. And then Utah. But I'm bringing my recording stuff to Utah. So maybe in two or three weeks. Yeah, sure. Yeah, just let me know with a little bit of heads up. I can make anything work, really, for the most part. So yeah, just let me know what works for you. Okay. Awesome, man. Well, like, this was a lot of fun. I feel like we're kindred spirits.
Starting point is 01:10:08 I appreciate it. I agree. I agree. You posted that picture of something you're building, and I want to get to that. And I want to talk more about snow. And I just, I feel like you're doing like 80% more than what we got had time for today. So, oh, totally. So, no, I'll, I'll get some topics together too but yeah just whatever you think of and yeah if you want to do a shorter session longer session whatever just let me know i'm pretty flexible cool all right well thanks a lot man it was great meeting you okay see you about it all right what did you think did i oversell it i didn't oversell it matthew is awesome please let me know chris at co-founders dot com if you want me to have him on again please like and subscribe share this with your friends yada yada yada i hope you got some good ideas
Starting point is 01:10:47 of how you can start a candy business or a gem mining business or an alpine rollercoaster an indoor sliding business, whatever you want. I hope you enjoyed it. Love you. Bye.

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