The Koerner Office - Business Ideas and Deep Dives with Chris Koerner - Q&A: Taking junk removal from $1M to $10M by opening a 2nd location, plus more! Ep. #028
Episode Date: June 10, 2024More Q&A! I chat with Brett from Junkless, a company shaking up the junk removal and moving industry in Bend, Oregon. Brett is closing in on 7 figures, but he has his eyes on a bigger future. Cou...ld opening a second location in the bigger city of Portland turn his $2,500 investment into the 8 figure business he's dreamed of? We get into this and tortillas, digital products and a flowrider business with three other guests. Timestamps below. Enjoy!---Ask me a question on or off the show here: http://form.typeform.com/to/Eb8KaY0pLearn more about me: http://chrisjkoerner.comLearn about my company: http://cofounders.comFollow me on Twitter here: https://twitter.com/mhp_guyFree weekly business ideas newsletter: https://newsletter.chrisjkoerner.com/---01:44- Junk Removal Business ExpansionA successful junk removal business owner in Bend, Oregon, has hit a million dollars in revenue and wants to expand. He also runs a moving business and is deciding his next steps: Should he focus on junk removal or moving? Should he expand to Portland or Eugene?19:42- Buying a Tortilla RouteA guy is considering buying a tortilla route from BizBuySell and asks, Is this a good idea?21:13- Digital Product from Influencer DMsA guy asked an interesting question: He and his wife, or his wife and a friend, answer questions for a popular fitness influencer with 1.1 million followers. He wants to turn her DMs and comments into a digital product, like a newsletter or a book. I had some great ideas for him.35:12- Starting a Flowrider BusinessThe last caller wants to start a FlowRider business, which is an inflatable faux surfing concept gaining popularity in Asia and starting to spread in the U.S., especially on cruise ships. We broke down the unit economics of a FlowRider.
Transcript
Discussion (0)
I think you're really smart with thinking about the concept of momentum because that second location can make or break you.
And even if it's more simple to launch with just junk removal, the lack of momentum could be a net negative for you, all else equal.
Because you've already cracked the complexity code on offering two services, right?
Now the complexity you need to crack is going three hours away to not just a bigger market, but a different market.
Welcome to the Kerner Office.
Today was an awesome episode with four call-in questions.
One was pre-submitted.
First guy asked about his junk removal business.
He just hit a million dollars in revenue.
He's in tiny bend, Oregon, and he wants to expand to Portland.
He also has a moving business, and he wants to know, do I lean into moving?
Do I lean into junk removal?
Do I go to Portland?
Do I go to Eugene?
What do I do?
Great guy, great business.
Next guy was pre-submitted.
He wants to buy a tortilla route, like on Biz Buy Sell, and he said, is this a good?
idea? What do you think, Chris? Next guy had a very interesting question. He and his wife,
or his wife and a friend, answer questions for a very popular fitness influencer with 1.1
million followers. And he wants to take all of her DMs and comment and turn it into some
sort of a digital product, newsletter, a book, or something. I'm not going to lie, I had some really
good ideas for him. Okay. And the last caller wants to start a flow rider business. Flowrider is like
an inflatable, faux surfing concept that's.
getting a really popular in Asia and it's kind of starting to come to the U.S. more.
You can find them on cruise ships.
So we broke down the unit economics of a flowrider.
Honestly, there's no filler in this episode.
Okay, you're going to like all of them.
So enjoy.
Brett.
How's it going?
Good.
How are you, man?
Living the dream, man.
Living the dream.
Good.
Well, welcome to the corner office.
It's a good looking whiteboard.
Trying to set the org chart, get things organized.
You know how it goes.
Nice.
You need a much bigger whiteboard.
That organization is just going to keep growing, man.
Hopefully.
That's the goal, man.
Thanks for having me on today.
Of course.
Yeah.
So let me summarize your question.
You've got a junk removal business, right?
Yes.
We do junk removal and residential and commercial moving now.
Oh, okay.
So junk removal and moving.
You're about to hit seven figures in revenue.
You've got 150,000 people in your town.
And you're in that messy middle and you're trying to grow, right?
Yep, exactly.
We're in Bend Organ, if you know where that's at.
Yeah, beautiful.
It's changed a lot over the last 10 years, huh?
Yeah, especially after COVID, too, it just blew up.
So that's been good, starting a business here, but we want to test a bigger market and really see what we can do.
Okay.
Well, let's hear what you're struggling with.
Do you mind sharing your business so I can pull up the website?
Absolutely.
So the business name is Live, L-I-V-E, J-U-N-K-L-E-S-S dot com.
All right.
So let's hear what you're struggling with.
Yeah, so we started the business about three years ago.
This is our first real business.
I got basically put a $2,500 investment into the company.
And since the first job, we've been running off the cash flow.
We're up to about 10 employees now, one office staff.
And then we have a virtual assistant who helps organize kind of our back-in metrics.
They just all our financials.
And so we've got a relatively small crew of guys.
And we're at this point right now where on the junk removal side,
we are the market owners in terms of market share.
So we probably, it's hard to guesstimate,
but based off of revenue and the amount of jobs
that we're calculating through disreverse engineering, Google,
probably roughly 40 to 50% of jobs are going through us
on the junk removal side.
And then moving is growing.
So that's probably closer to 10 or 15%.
We've got one franchise here in town with college hunks,
and we pretty much, you know,
we're playing neck and neck with them.
And so we feel like we want to grow into Portland.
It's a three-hour drive north from us,
and that's about a third of Oregon's population.
So we feel like this could be a good market for us to expand into.
The issue is with growth, especially in the cash flow side,
starting a new market in a bigger area like Portland,
we're trying to project how long is it take for us to become profitable,
but also take a little bit of market share.
We're going back and forth between should we grow with,
invest with just cash flow or try and take investment and go that route. And so that's where we're at
right now. Okay. Have you done any research yet as to how much competition you have in Portland?
We have. Yes. So on the junk removal side, we've got the three big franchises in the junk
room space. And then we've got about two local players that actually answer their phone and don't just
sound like chucking the truck. So we've got about five competitors in the entire Portland metro,
which is about an hour drive.
Let's say you're smack down the middle.
Well, I thought wasn't Portland three hours away?
Three hours away.
But if you're, let's say you're smack dab in the middle of Portland.
Oh, okay.
Okay, got you.
Right around.
Gotcha.
So five potential competitors.
So you'd be the sixth.
We'd be six.
Yeah.
Big player, ideally.
And Portland's like eight, ten times bigger than Bend?
Yeah, I think it's about ten times bigger now.
Maybe a little bit more.
And how many competitors do you have in Bend?
Just the one?
In junk removal, we've got about seven.
And then in the music side about three.
So you have seven competitors in Bend, but only five in Portland?
So we have seven good competitors in Bend, actually.
Like, I would say they answer their phone.
They're out every day actually working.
But Jordy in Portland, it's a lot of one-man trucks with a dump trailer.
And it's, you know, we called about, we scraped about, about,
about 50 companies called them all.
And about five actually sounded like they run a real business.
They're going on the same customers we are, the ones that actually will spend for brand
versus just like, I want the cheapest guy, basically.
That helps.
Okay.
And so five competitors in Portland that are legit, that would be direct competitors.
You're not even counting Chuck in a truck as a competitor.
No, because a lot of their customers are going to be the people that just want to pay the
lowest amount.
Yeah.
And that's not who we're trying to go for.
And so in Bend, you have five.
legitimate competitors or seven legitimate competitors?
Seven to where we call them, we know most of them.
They actually do a pretty good job.
I would say there's two that are just about they're organized.
They have good pricing set up and they know how to run a business.
Okay.
So on paper, like there's significantly less competition per capita in Portland than Bend, right?
Like significantly less.
Absolutely.
There's more.
So from a marking perspective, PPC is how we.
gain initial traction.
And there's a lot of competitors playing on the PPC side.
So there would be a lot of money that would have to go into developing the marketing there.
But in terms of the act for competition, I'm pretty sure we could rank up there with
junk king and got junk and blow it out of the water.
Just because we're small and we can act nimble and we're not a franchise.
Yeah.
Have you looked at starting in Eugene just as like a, because that first second market is a big deal.
Right. Like to go from two to three, no big deal. One to two is a big deal. Have you thought about
dipping your toe in the water in Eugene, especially since it's closer and smaller?
Yeah, we have. We actually, we've definitely considered that. The population is a little bit smaller,
and we don't know the demographic as well. And so that was our, it's a college town.
Yeah, UO is there and it's definitely a college town. Do you know what the competition
looks like there? Yeah, there's two franchises. There's junk luggers and I think there's
junk king in Eugene as well, I believe. And then there's just some local guys. We're mainly
worried about the franchise because they actually know how to market and brand. That's really the
big thing in junk removal. Yeah. It looks like it's not even that much closer than Portland,
right? Half hour? Half hour. Okay. Same with Salem. Salem's, yep, it's about a half hour
closer. Hmm. Okay. So when it comes to junk removal and moving, what do you like
more. What side of the business are you wanting to lean into? When we first start in Portland,
I really do think that junk removal overall is more profitable from the beginning, but moving has
more demand. And so it really, I'm torn 50-50. And looking at the data, moving has about double
the search volume as junk mobile does. And so for us, operationally, we would send down one of our team
leads that's currently here and set him up as an operations manager down there. And we would
handle the marketing. But he has experience in both moving and junk removal. And so we could honestly
play it both ways. It's just, I actually would love your opinion. Do you think that's too much to
try and do both? Or would you focus on one to start? If I were expanding into a new market,
I would definitely start with one, because that's what you did here. Not really by design,
but you started a junk removal company, right? So that's more familiar. You're using the same truck
for both services, right? So we utilize for Portland.
Let's say we start both there.
We would buy a dump truck and we'd probably rent a box truck from Penske to get going.
Okay.
Yeah.
Okay.
So pretty low cost to start because you are able to rent.
Exactly.
Most of our cost is honestly marketing and then the operation manager's salary.
Okay.
How often are the two services paired together?
About 50% of the time.
Okay.
And that's just like without you having to push it, it's just like if someone needs junk removed,
50% chance they're going to need moving as well.
Within six months to a year is what we're finding.
Because a lot of the junk removal clump.
It usually is the reverse.
If someone's moving, a lot of times they need junk removal right away.
If someone needs junk removal, we'll pitch to the fact that we do moving and then six
months down the road, they usually call us to do the move.
So you're remarketing to these guys?
Are you keeping them in an email list and all that?
Yes.
We utilize Schabber.
And then we have, they just unleashed their whole new marketing campaign.
So we've been sending out, wow.
We have three thousand people that are on.
that. Okay. So in your opinion, it makes sense to keep doing both. It's not too difficult to do moving as well.
Like you want to keep leaning into that or you're on the fence. They're so similar. And that's why it was
a natural progression. That's why college hunks really did that is because they go hand in hand labor wise.
It's just some of the systems and plan are a little bit different. That's it. How was your pricing compared to
college hunks or junk king? On the jump side, we're about $30.
cheaper on a full load basis. So if you feel a full truck.
How much is a full loan?
So every big franchise, usually from what I've seen, is between $750 and $800, depending on the market for a full $15 truck.
So you were within 5% cost of the big guys.
Exactly.
Okay.
And we really take the approach.
Like we want to be the Chick-fil-A or less Schwab of these industries.
So we try and clean cut, polos, good customer service.
And then our pricing is super comparable.
So it's like, are you going to choose the local guy?
Are you going to choose the franchise?
Which that's why I had success in that.
Moving, though, is really just a customer service game because it's very regulated.
Your prices are decided for you.
And so everyone's the same.
I don't understand that.
What do you mean?
So in Oregon and a lot of states, if you're doing an intrastates or like a local move,
less than 50 miles, we have to follow a tariff that defines our prices for us.
If you do long distance, it's based on weight and distance.
And so it's just everyone is very similarly, similarly priced.
And I had no idea.
Super regulated.
I know I knew Oregon was very regulated, but I didn't know that was a thing.
How common is that in other states?
Super common because what was happening is back in the 90s and early 2000s,
movers were holding cargo hostage until they would have price up.
And so they forced a very regulated system.
So now every state has some type of.
Department of Transportation that you have to be aligned with. And then obviously the US DOT to do
anything across state lines. That is fascinating. I had no idea. I'm so cheap like I don't pay
movers. I like. I'm so cheap and I'm so lazy that I don't move so I don't have to
move my stuff. But if I did move, I would move my own stuff. So I hear you, man. So right now,
gun to the head, what are you going to do to grow? Go to Portland. Do both at the same time or
start with one.
Really, we're kind of torn.
We have the experience in the systems right now to where we could,
what we're really trying to do is build a training system to improve our leadership
in the current staff we have and use them as a chip play method of,
hey, we'll give you partial ownership in this business, pay for performance.
You've got to train the guys under you.
So I'm pretty confident we can do that successfully.
That's easier set than done.
That next person can go to the next market, introduce both services.
and we could run both.
Okay.
Do you have a specific person in mind for Portland yet?
We do.
And his name's Ryan.
He's been on our crew for about a year and a half.
And he is about three years moving experience prior to that as well.
So he's pretty adverse in the industry.
Who would step in for him in Bend if he were to move to Portland?
We've got a guy named Bryce in the team.
And he's shown initiative and he understands systems and how he worked.
And so he would replace Ryan.
That's correct.
Yeah.
Do you think Bryce might be the second guy to go to Portland?
I think he, if that model worked, I think he would actually want to take it to a different location.
So that's where Portland seems so big.
It's super big.
And so that's where you don't want to overextend ourselves with the cash flow we do have,
which is why we're in this weird middle ground where it's,
we've maxed out what we can do and bend.
Yeah.
So it's the only other option unless we just want to stay content.
Who wants to do that?
Jack, it's too boring.
We've got to progress.
That's why we're on this earth.
Yeah.
Have you already talked about territories?
What was the first guy's name?
Ryan.
Ryan, have you ever already talked about a territory of Portland with Ryan?
Yeah, so we've already had this conversation and he's very interested.
We would focus really what we want to do is narrow down Portland did one small circle to start in.
And that would be the west side of Portland.
So we're Nike's based.
So Beaver and the higher end suburbs.
That's where we can start.
Have you done more granular PPC research or competitive research based on territories within Portland?
We have. So we've done keyword research and what the average price is and it's super comparable to bid.
So it's ranging between $15 to $100 for an actual conversion.
Okay.
It's expensive. It's competitive.
Yeah. And if you were to use Ryan for this, would you start with one service or both?
To be honest, my gut tells me to do both because I know I can create instant demand.
I'll be moving.
Yeah.
But I know it makes it more complex.
Junk,
it's going to probably take longer because people vet junk companies more.
They actually look into them versus mooters.
They just think there's stuff moving.
They don't care as much.
Yeah.
Which I thought it would be reversed, right?
But it's not.
So it's just this weird area I'm in right now.
Yeah.
I think you're really smart with thinking about the concept of momentum because that
that second location can make or break you.
And even if,
it's more simple to launch with just junk removal, the lack of momentum could be a net negative
for you, all else equal, because you've already cracked the complexity code on offering two
services, right? Now the complexity you need to crack is going three hours away to not just a
bigger market, but a different market, like a different culture altogether, right? Like someone
living near the Nike headquarters, I would imagine, is completely different than someone living
in Bend, Oregon, right? Bend is like, it's on an island. It's very unique. Yeah.
Is there a part of Portland that is more like Bend than West Portland? Actually, West Portland's
probably the most comparable because what happens is people visit Ben for corporate retreats.
So through Intel or Nike or Tentronics and they end up saying, hey, I love this place. As soon as I
retire, have the option to, I'll move to Bend. And so the last five years, the demographic from
Ben has gone from dirtback skier to more like, hey, I've got a lot of money and Ben is a vacation
market, let's move there.
Yeah.
And so what we like about Portland is it's more white collar.
And folks don't have trucks.
They don't have access to down trailers or moving equipment.
They don't want to do it themselves.
And the demographic between Ben, Portland, like, you can look at the moving data.
Everyone from Portland or Seattle or San Francisco is moving to Ben.
So it's super similar in terms of the person.
Okay.
I don't know if that helps.
Yeah, it does.
And how long have you been open in Bend and how long has,
Ryan been with you? So we're come up on three years in July. So we started 2021. And then Ryan's been
with us for a year now. It's about half the time. Okay. Okay. Man, it might make for really good content
for me to just turn your model on its head and just send you a different direction. But I think you're
just like, I just want to confirm the path that you're already on. If I were you, I would, like,
you've been in business for three years. I would do exactly what you're planning on doing. I would
go to West Portland, I would use Ryan, I would make sure that he knows what his territory is.
I wouldn't promise equity yet. I would promise a rev share to him based on the business that he
brings in that can convert to pro rata equity. Maybe the same, maybe different. Maybe it's 10%
rev share that converts to 5% equity or 10% equity or whatever in that territory. I would be very
cautious on everything that you promise him today because a lot can change and you're much more
likely for him to feel bummed that things didn't go as you thought it might go,
then you are for him to just suddenly become a bad employee, right?
Like, I feel like he's already proven himself.
But, like, offering equity to employees can be logistically tricky.
And I've made that mistake in the past of offering ownership.
And then when push came to shove, it was actually hard to make that work due to external
circumstances.
But I think it would be a net negative if you launched in a new market.
with just one service. I feel like you need that momentum. You want to get revenue in the bank.
It just feels good to get that first job. Like the dopamine hit of your first revenue is better
than the dopamine hit of like your first $100,000 month. So I would just continue on the path
that you're on and go to Portland and you could be a $10 million company after saturating Portland,
right? That's awesome. No, I appreciate the time and I agree. And the other thing on the compensation
is we might just put him on a salary and make a performance base and create a
expression.
Hey,
if you climb our revenue ladder,
this is where you'll end up and these are the benefits you'll get versus the ownership
model,
which is,
I think probably a better bet,
but they're still up,
you know.
So great.
Yeah.
Thank you, Chris.
I appreciate the time.
Absolutely.
Also,
I meant to say that your website looks awesome.
It seems like you're doing everything right.
So just keep questioning it.
Try and.
Appreciate it.
Keep doing what you're doing.
It's awesome.
All right.
Thank you, Brett.
See you, Chris.
See it.
I'll go ahead and read a pre-submitted question.
This is a topic suggestion for a future podcast.
Something I see for sale occasionally are sales routes for things like tortilla brands or
soda brands.
I would also add like FedEx routes.
The numbers are always, they always throw around, always seem too good to be true,
but at the very least, I figured it would be cool to get your take on them, loving the podcast.
So keep it up.
So I know exactly what you're talking about.
You go to Biz Buy Sell and you say, all right, I want $200,000 per year profit.
businesses and with the low as multiple. Oh, this is a mission tortilla route in Northeast,
Texas that net's $200,000 a year and they're selling it for $400,000 a year. I don't like
these businesses. I've looked into these businesses before. I don't like it because usually,
if not all of the time, you're buying yourself a job and a really sucky job at that. Usually to make
those numbers work, you either have to do it yourself or you have to hire a driver at $75,000 a year,
which comes with all kinds of complexities.
My good friend Keith,
former owner of Heartland Bread Company,
the bane of his existence
was delivering that bread
and picking up the bread
that never sold
to all of the grocery stores.
It's not fun.
Like, logistics is hard.
And so if someone's selling a business
that's in logistics
at an attractive multiple,
I would stay far away from it,
especially since there are
thousands of other industries
with attractive multiples
that you could buy into
that have much less headache.
Brigham.
I've seen your name pop up in my email a few times and on Twitter,
and you seem like a guy that's a lot like me,
just always hopping from thing to thing.
Yeah, it's a curse, honestly.
My parents sat me down a couple months ago and said,
son, if you're going to provide for your family,
you really need to focus on one thing.
And I said, I'll do my best.
Okay.
Well, they love you.
That's what matters.
They do.
They do a lot.
Okay.
Well, let's hear about,
So from what I understand, you and your wife are working for a popular fitness influencer,
managing her comments, and you want to productize that somehow, right?
Yeah, more or less.
So I actually do digital marketing.
My wife, she works for this influencer answering DMs.
And my sister also works for her.
So I hear from both of them a lot about what this influencer does.
And I'd like to keep the name of the influencer quiet just because a lot of this is still
in development.
How many followers, though?
How many followers does she have?
1.1 million.
Okay.
So there's a lot.
And a lot of them are,
she's a mom and kind of plays into the mom thing.
And so a lot of them are in similar phases of life.
So anyway,
they've got like fitness and some of the health like foods.
And they have a line of health foods and protein powders and stuff like that that they've
released as well.
Okay.
A lot of the,
I'll just give like a quick background on it.
A lot of what my wife does is she just answers questions.
So she pretends to be this influencer answering in her tone.
They give trainings on all of that kind of stuff.
They have a lot of backend resources,
but they're all like Excel spreadsheets where they have common topics.
Like when somebody asks about a certain thing,
these are the canned responses.
And it's pretty unsophisticated on the back end.
And then on the client facing end,
all of her content is being put out just on.
on stories and like Instagram essentially is her landing page.
And so they've got a website, but it's a crappy website, hard to follow.
Not super easy to navigate and a ton of affiliate links and other stuff like that.
And then they've got on the website, there's a whole section where they have e-books with a lot of her thoughts and education and stuff.
And then a ton of podcast material and other things like that.
But none of it is centralized in any way.
It's all just on Instagram.
So as my wife's answering these questions, they're all questions that have been posted about
or there's an ebook about them or there's a whole podcast episode about it.
And so then my wife's whole job is responding to these DMs and saying, oh, yeah, I actually
have great content about this exact thing.
Here it is.
My thought was I actually reached out to a couple Fiverer creators to see if they could create
like a kejabi or teachable course.
And my goal is to just take all of the content that's publicly.
available, like on this lady's Instagram account or her e-books, like the free e-books or even
paid e-books that are on her website and then podcasts and scrape all of that content, compile it
into an easily digestible thing, and then pull a list of her most active followers and run
a retargeting campaign on Facebook.
My question, so this kind of gets into the nuts and bolts of it is I've got this lady's
phone number because I've been to like company parties with my wife.
and things like that. And I've asked her questions. And I'm to a point now where not like a,
you know, a best friend thing, but at least familiar enough that I could probably reach out and say,
hey, I've got a great idea. I'd love to sit down and ask you about it. Yeah. But I don't know if it'd be,
I'd make 100% of the money if I just push the course out myself versus bringing her in and having
her be the distribution. The only issue is just that it comes down to I don't know what copyrighted. I don't know what's
Yeah. Like if I can steal her brand.
Kind of a gray area. If she has nothing to do with it. Yeah.
So I figured this is right up the Texas snacks alley where you're the legal third party
seller for all of the Texas snack stuff.
Yeah. That's an interesting.
And it worked out kind of a comfortable.
Like, hey, I'm working relationships.
You don't step on mine. Yep. So I'm just curious for your thoughts on that.
Yeah. So I think that whatever you might gain in like revenue by just doing a solo,
you will more than make up for by partnering with her somehow.
And one thing that comes to mind immediately, which I didn't think of before this call, is using her content to make a book, like a physical book and audio book or multiple books.
I'm pretty close friends with a guy that he has like reverse engineered the Amazon algorithm to get like reviews and to get Amazon to promote you and to get like certain Facebook groups for readers and writers to promote you and goodreads and audiobooks.
And he wrote 20 to 25 book, him and his wife.
And then now he's packaging this up as like an alternative to the traditional distribution
model, which they take 70% and he takes 20 or 30%.
Right.
And so I think there's a world where you could take all over content, use AI to organize it,
and then use a human like a human of a similar demographic that speaks this language.
And I'd be like a mom that's really good at writing, right?
that is kind of in this mom Instagram world,
you could use them to take like the outline that AI gave you
and actually write a physical book.
Or use AI to tell you like, all right,
what are five really popular books,
a whole series of books that I could write about
all of these topics that this one person is always talking about.
It's actually surprising how much physical books and audiobooks can make.
And the shelf life on these years or decades, right?
And if you were to do that,
it doesn't have to compete with a more expensive course.
It could just go side by side, right?
Some people would rather read a physical book or an audio book or have an e-book.
The physical book could be top of funnel for something more expensive.
But I like the idea of you acting as an agent for her to go find a ghostwriter or to go find
a company like I was just talking about with my friend that can actually do all of the work.
And you're just frankly acting as a middleman.
and maybe this third party company takes a 20 or 30% cut and you take a 20 or 30% cut and she takes 51%
or maybe you take a 50% cut and she makes 20 or 30% because a traditional publisher is going to
keep 70% anyway, right? Now granted, a traditional publisher would probably give her an advance
of $50,000 to $500,000, which you wouldn't.
I wouldn't want to do that. Yeah. Yeah, I wouldn't suggest that. But here's the thing. So my friend,
approached me with this and I was immediately interested because the hard part is writing the content
and that's done. I write 100,000 words a month. It's all there on Twitter, right? And for her,
that's done. It might be more video format, but you can easily take the transcripts of the videos.
You can automate that, right? And so I was a very, I was a very easy quote unquote sale for him
because I don't have to sit down and write this and I don't have to do the work and I still get a lion's share of the
profits. Yeah, interesting. What do you think about that? Do you think that could work with her? And then
actually partner with her to do that. So she, her distribution could just be the cherry on top.
And you could tell her like, listen, you're going to help throw gasoline on this fire,
but there's going to be a fire with or without you, you know? Yeah. I like that idea.
As I was talking with my, I like the Swig Cup, by the way. That's, my wife has that's way more,
that's way more Utah than my accent. The most Utah thing you've ever seen. Uh, uh, um, right, that's
the good quick call out for my subject line and the email I sent you. Way more Utah than my
accent. That's hilarious. For those, I just mentioned the subject line that I sent in an email
to you. It was a wider whale than a Utah dad. That's good. That's one of the best I've said.
But I like the idea of the book. As I was talking with my wife, I brought that up, actually. And she
was saying that they've got a really wide horizon on products that they want to, that they want to roll out.
And they've got a limited team.
I think they've got something like 20 full-time employees, including some warehouse people
and stuff like that.
So they're spread really thin, but I think a book is on the horizon.
It's just a matter of whether that's five years out on the horizon or in the next couple
months.
I'm not sure.
Yeah.
But so maybe if I just said, hey, this will be a good thing for your service, then maybe
that would be a lot more attractive.
I bet you anything that if a book is on the horizon, which I'm sure I'm not surprised that
it already is, she probably already has a title or a concept in my business.
mind, right? And I did too. Like, I've always wanted to write a book. And I, whether I use my friend
or not, I'm going to have a book or multiple. But, like, he brought to me ideas that I had never
thought of for books. And he's like, dude, you already wrote about this. And I was like, oh, okay.
Well, if you're just going to accelerate the timeline and bring me new book ideas that I probably
never would have launched anyways, then what do I have to lose? So maybe her schick is, I'm making
this up, organic produce, right? And you're like, listen, like, you talk about organic produce a lot.
you want to write a book on that great, still do.
But I've also noticed from your comments, and there's these tangential topic like organic fruit or holistic eating or healing your body with fruit.
I could get written for you that you're never going to write about these anyway, right?
And a lot of times when, let's say an author, they don't have a hit book until book number seven, when number seven's a hit, people go back and buy one through six.
It's like a rising tide situation.
I just like that idea because it doesn't have to compete with what you're already thinking,
like,
course,
and doesn't have to compete with her.
Do you know how big her business is,
like on a yearly revenue basis and or how big her email list is?
I tried to,
I know that she does do a newsletter.
I don't know how big the client list is.
From a,
how my wife told me,
I think it was like one month's numbers.
I can't remember what it was,
but they're growing really fast is the thing.
So whatever,
numbers my wife would have told me six months ago, they've probably, they're much bigger. I don't
have any idea. I mean, I could probably back into them if I had a little bit of time, but I don't
have them right now. Okay. Yeah, you could also say, listen, there's going to be a lot of work for this
book. So I'll give you 30% of it. But for every book you sell through your affiliate link,
like if you think that you're going to sell a lot more books than me and my team are going to sell,
great. Let's put your money where your mouth is. You're going to get 30%
of everything, and then I'll give you 20% on everything that sells through your links,
right? Or 50% or whatever it is. That could be more bargaining power to keep a higher percentage.
And you can also do it where it's like, listen, let me just write a chapter for you.
I'll give you an outline. I'll give you a chapter. If the chapter sucks, then we can scrap
this whole project. But I definitely think you want to work with her and find some very creative
of AI tools that you don't really share with her,
but you withhold and use to find some really interesting topics
or outlined that she might not have thought of herself.
Because she's probably swapped, right?
Yeah, no, that part is that much is very true,
is that there's way too much on her plate,
way too much on her team's plate.
They're going in way too many directions.
And so that was part of why I feel like having a,
making it done for you offer would be really attractive.
Yeah.
So let me make sure I'm understanding you correctly.
Are you saying build the course and pitch the course, but then also separately pitch a book idea as well and come across as like, hey, we'll publish your book for you and distribute your book for you and you can be an additional distributor of the book?
I would just approach her first with kind of both options stated loosely, right? I'm like, I think the course idea could be very profitable for this reason, but I think the book idea could be very profitable with this reason, like, for this reason.
Are you okay with me just taking your content and putting a couple things in front of you just to see what you think?
And then maybe you put like an outline for a course in front of her and an outline for a book with a title and two or three different titles are concepts.
And then letting her steer the decision making from there.
Okay.
Because if you're like, you don't want to go all in on one or the other because you want to hedge a little bit.
But you also don't want to sound wishy-washy.
So I would sound very factual.
Listen, here's what you're going to expect of the course.
Okay.
Here's what you're going to expect from a book.
I think they go hand in hand.
I think one can be top of the funnel for the other.
I want to start working on both.
I already have the content here.
Are you cool if I just start exploring something and we can work collaboratively?
And then I'm sure she'll say yes to that because there's really no risk and then start putting stuff together.
Okay.
Very cool.
I like the ideas.
I think I'm going to, I think I'm going to mock something up like an example of a course and then go get a
couple, like you're saying, a couple ideas on book titles, a couple chapter outlines,
and then go sit down with her. Yeah, I love it. Well, let me know how it go. Can I get one,
just one additional thought on how to break down the, like an equity split or something like
that? Because you were saying traditional publisher is something like 7030 in favor of the publisher.
Is that, would you recommend something similar to that and then a 20% kickback on books that
sell through her platforms?
I think so.
I think that would be very generous to you.
So that might just be a starting point.
Sure.
But if you were to shake out at 50-50,
I think that's still pretty good to you.
Okay.
And then what about on the core side of things?
Same similar setup?
I think so.
Yeah, I would say just for the sake of simplicity,
I would keep them the same.
Okay.
Yeah.
Cool.
All right.
I'll go do it and I'll send you an email and let you know how it goes.
I love it, man.
Thanks a lot.
Okay.
Thank you, Chris.
Yeah.
See it.
See it.
Patrick. What's up? Hey, those are good looking teeth. You must have a good dentist.
Oh, man. Thank you. Thank you. Thanks for taking the time to hop on the phone today.
Of course. Yeah, I'm really excited about this one. I love unique, sexy businesses, and this seems like it's one of them.
Where are you in this process? Yeah, let's just chat.
Yeah, sorry for the issues with my connection there. I am unfortunately driving right now,
parked while we're recording, but that might be the issue on the connection. So it heard your
podcast asking for questions, ideas, if you had any. And I thought this might be the type of
business that you'd be interested in. Last summer was exposed to a flow rider for the first time.
You might have been on a cruise and seen one of these, but the best way I could describe it for the
listeners is a surf simulator. It's a ton of fun for kids through adults. And
got back and thought, man, I would love to take my kids to something like this. We live in Texas,
100 degrees in the summer, even swimming outside is hot. And so started thinking, what could it
look like to create an indoor flow rider venue where you give people the opportunity to
come and ride one of these machines? You have some food, beverage options, birthday parties.
is what I started thinking about and I'm interested in starting a business that will serve my
community and help families make memories, have a good time. And so I have done some research
talking to a manufacturer of this machine and got some pricing on that. And now I'm trying to
figure out, is this even a good idea? Is it crazy? Is this something that people would show up to
in a way that would allow me to have a sustainable business.
Do you need to have some sort of additional offering besides just the flow rider to go with it?
The model I was looking at is a two lane flow rider.
So you could probably have about 20 people 10 each side going for our sessions at a time.
And so, sorry, that was a lot.
Happy to answer any clarifying.
I feel like I was all over the place there.
But I'd say early stages of this, if I could be convinced of the numbers, I'd be ready to move forward quickly and just hard to do validation on an idea like this when you don't really have many competitors to see if this is something people are interested in.
Yeah.
So where in Texas are you?
In College Station, Texas.
So home of Texas A&M got like 70,000 college students.
And it's growing quite a bit.
There's a lot of young families right connected to Brian as well.
So good population base, not a major city, but certainly think there'd be enough population to support something like this.
Yeah. Now, does it have to be indoors or could it be outdoors as well?
It could be outdoors. The only reason I was thinking indoors could make sense is in the summertime, even sitting outside, if I'm a dad going to take my wife and I have four kids, something like this.
If it's 100 degrees and 2 o'clock in the afternoon, even if there's shade at the venue, it would, I think, be.
not the most enjoyable experience.
If you weren't on the flow rider machine,
then as well, if it was indoor,
it's something I think you could do year round
and have people even when the weather's not great
to still use the machine.
But it could certainly be done outside.
Does it have to be built into the structure?
Or is it more like a bounce house and you can place it?
Well, so as I started researching it,
they've got an option that is like a mobile version
that is the same material as an inflatable.
bounce house. It's got the similar powerful jets to where it looks like the experience would be
pretty similar. You wouldn't have the ability to do the two lane option on that. So you'd have
fewer customers that could go at one time. And I haven't been on one of those personally,
but from what I understand, it's a pretty similar setup to the ones that are installed in the
ground. Okay. So it's feasible to think that you could rent a space, not have to build
like a custom built space. Rent a space, put one of these in there and have the business that way.
Yes. Yeah. So if it was, hey, I could rent a space. There's a big mall parking lot right off the
highway that is, is empty. Could you rent that and put a mobile concession stand, snack shack,
and put some shade up and you run this during the summer? I certainly think that would be feasible,
could be a possibility. And I just was under.
sure of what sort of traction in a place that gets to 100, 2003 during the day you might get
that three in the afternoon.
Yeah.
Now, how does it work with the manufacturer?
Do they sell it to you?
Do you lease it?
Is it a franchise?
How does that work?
Yes.
And how much do they cost?
Yeah.
So I initially had reached out to Flowrider directly.
And those are super expensive to a point where I was like, ah, that doesn't really make sense.
but have sourced some things from China in the past since it started reaching out to some suppliers in China and could get one of them, one of the inflatable ones, for about $150,000. It was more reasonable than I had expected. And I'd have to have my lawyer checked to make sure there's not some sort of issue patent-wise with Flowrider. The supplier said, no, it's no issue, but have not done any of that legal due diligence yet.
And what does it cost?
If you were to buy this one for 150 grand, how much can you make like per hour maximum
if there was a line?
Yeah, that's a good question.
I'm a big fan of not doing public math, but what I've seen is people will try and sell
something like this for an hour.
So say maybe sell a hour-long slot and you might have 10 to 15 kids that you allow to
that way the line's not too long.
You're waiting 45 minutes before you can go.
I cycle through the line quickly.
I think that you could charge 20, 25 bucks per hour slot.
So I think it'd be, if you had 10, 15 kids, pretty reasonable to think you can make
$250, $300 an hour in terms of revenue just from those ride tickets.
And if you did that 10 hours a day in the summer, could you do $2,500 to $3,000 in a day?
I certainly think if the weather was nice and you were able to get the word out.
It's something that, you know, I've got four kids.
I'd take my kids up to do something like this.
Yeah.
So if it were, if I had two lanes and it was 20 bucks, then each kid, what does it take
five minutes per ride?
Oh, no.
It's much shorter than that.
Most people are wiping out pretty quickly.
They get a few tries, don't they?
Yeah, so you'd be able to go through.
They estimate that you can go through a couple hundred rides an hour.
So if you had 10 people and you were able to have 200 rides over that hour, each kid going 20 times, something like that.
And obviously, someone who's more advanced might last longer.
But when I saw it on the cruise, most people were not going longer than a few seconds.
They were wiping out.
Yeah, I went on a cruise on one of those and I was not good.
And it was embarrassing.
Yeah, especially whenever you then have the kids who are making it look easy.
And it's like, yeah, my pride and ego hurts there a little bit.
Yeah.
So if you've got two lanes, let's just be conservative,
let's say you can put 15 people on it per hour, two lanes.
So 30 kids per hour for a two lane machine, 20 bucks per ride.
That's what 600, 600 bucks an hour?
Is that reasonable?
I think it'd be reasonable to, I think that math checks out.
Would you always get 100% utilization?
Probably not.
And I think it would vary on the weekends, summertime.
I think it could be reasonable to hit those sorts of numbers.
But again, that's where I struggle in terms of projecting this out.
It's not like there's someone doing this down the road that I can go and just see,
hey, how many customers are they getting?
Yeah.
Yeah, but even if it was 50% utilization, could you get 300 bucks an hour?
You know, I certainly think 50% in the summertime would be reasonable.
Have you ever looked for one of these for sale?
like on Facebook marketplace or eBay, a used one specifically?
When I talked to Flowrider, they had some used ones for sale,
but they were still going to be several hundred thousand dollars.
So I think getting something from China would be cheaper,
assuming that the quality is what the videos show.
And there's resorts throughout Asia who have these similar types of machines
that were not manufactured by Flowrider,
but from some of the suppliers there in China.
And maybe is there a scenario where if it failed, could just go and sell it and make my money back or minimize the loss?
I think it's probably a niche buyer, but I've not checked Facebook marketplace for them.
Okay.
All right.
I've got a bunch of ideas.
So I just actually, this morning I interviewed the owner of Digworld, which is like a kid's amusement park for heavy machinery.
That doesn't going to go live for a couple weeks, but it was super interesting because he placed Digworld.
right outside of one of the most popular shopping malls in Houston.
And so he had baked in demand.
And it's basically, it's a three-acre lot, grassy lot right next to the parking lot.
And so it's just really easy.
He doesn't own the land.
He just leases it.
And so if I were you, I love this idea.
I would find as many Chinese manufacturers or suppliers of this as possible.
And maybe there's only five.
And I would ask all of them, talk to three to five of their previous customers.
And they might be someone in Saudi Arabia.
They might not be American, but try to get them on the phone and say like, all right,
what do I need to know?
And pay them for their time.
What are the expectations here?
What's a good day?
What's a bad day?
What do you charge?
How many people can you get through per hour?
What type of location do you have these things at?
And try to get an idea of how much money he's actually making from that exact machine that
you would be buying as well.
And then I would even see if you can put these outside of a mall or
inside of a mall. I think water is the hardest part. Did you see my tweet about the inflatable bull riding
business? Yeah. Yeah. Yeah. That was yeah. That was awesome. I look at this very similarly.
And all the commenters like, what about insurance? What about it? Like you just buy it. Like people insure
bull riding places. That's why there are bull riding places. I look at this very similarly,
a lot more expensive, but potentially higher upside. Because if you can make, let's say, full capacity,
10-hour day, you might never have a day like this, six grand. Then let's be conservative and say
that an average day is two grand. That means you pay off the thing, not including labor costs,
you pay off the thing in 75 days. And maybe you're only open on the weekends. Well, that's less than a
year. Include the labor cost, maybe it's two years. It's a pretty good ROI. You could even start
calling up malls today and say, hey, would you ever allow something like this, either outside or
inside. And law of large number says that someone would. And maybe it's a crappy mall. Maybe
they're desperate. Maybe it's worth testing it in a crappy mall. Maybe you go find the crappy
mall and you walk around and just start talking to the business owners and you find, all right,
these guys are not doing well. But this type of business, maybe an arcade is actually still really
still doing well. So I would start doing the research just by getting on the phone with previous
buyers of these machines and like leasing offices at malls and see if they would allow something like
it. I think you're on to something with the indoor aspect, but the outdoor aspect is also interesting
because you could, if these are portable, you could just start testing these at fairs and farmers
markets just to like learn and like, all right, I'm never going to pay the bills by doing
farmers markets or fairs on the weekend, but I'm going to learn a lot about pricing and
consumer behavior. And if you pay $10, do you get five tries or three? That's going to be my
testing ground for this. And then use that research to make a decision. But I bet you that that
there's a market for buying something like this.
But like anything, when you're buying something from China,
that's that expensive buyer beware because those things could leak.
You never know.
There's, of course, risks.
Yeah.
Yeah, no, I appreciate the feedback.
And I've talked to, it seems like most of the customers are in Asia.
And I've talked to one of them.
And it seems like most of these are placed at large resorts, water parks.
And there are some here in the States,
but they're part of Calahari indoor water park, this massive water park here in Texas.
And so I appreciate your suggestions and plan to make some calls and see what I can find out.
And I am getting close to just saying, worst case scenario, if there's a way to test it in the parking lot of them all or do this in a low risk way, be interested to see if it could lead to anything.
So I'll keep you posted, but really appreciate your time and suggestions today.
Oh, sorry, I lost you for a second, but I got the.
the gist of it. Yeah, I think it's worth testing for sure. And I want to hear how it goes. Even if you
don't end up launching, I want to hear what you learned from this research. Awesome. Well,
I'll keep you posted, man. Thank you so much for all that you do. I really appreciate it.
Of course. Yeah, thanks for coming on. Yeah, have a great weekend. You too see it.
Thanks for joining us on the Kerner office today. Hope you learned a bunch. And I hope you
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