The Learning Leader Show With Ryan Hawk - 636: William Von Hippel - Why We Need Both Autonomy and Connection to Find Happiness (The Social Paradox)
Episode Date: May 18, 2025Go to www.LearningLeader.com for full show notes This is brought to you by Insight Global. If you need to hire 1 person, hire a team of people, or transform your business through Talent or Technical S...ervices, Insight Global's team of 30,000 people around the world have the hustle and grit to deliver. Go to www.InsightGlobal.com/LearningLeader William von Hippel grew up in Alaska, got his B.A. at Yale and his PhD at the University of Michigan, and taught for a dozen years at Ohio State University before finding his way to Australia, where he is a professor of psychology at the University of Queensland. He's the author of multiple books. A few months ago, he published The Social Paradox: Autonomy, Connection, and Why We Need Both to Find Happiness. Notes Why do people who have comfortable lives filled with freedom and abundance still feel unhappy? Need two things… Connection and autonomy. Are leaders born or made? Yes. Like most things, it's not a black and white answer. The key is to use your unique strengths to effectively inspire others to do the work that must be done to achieve the goals of the team or company. How happy is Bill? He scores high on the genetics polygene(?) score. Some people are more genetically wired to be happy than others. You can fight against your genes and win. It's just harder for you than others with better genetics. What's my path of genetic least resistance? If you have low willpower, get the potato chips out of the house. Know yourself. Be yourself plus 20%. Overconfidence can be a good thing. Especially earlier in your career. Fake it til you make it. It can be good a lot of the time. He was overconfident as a new assistant professor, and it helped him. How you receive feedback is critical. Be honest, be kind His dad moved the family to Alaska because he didn't love being told what to do. He was a heart surgeon. Bill moved to Australia. A hard place to make friends because they don't move around much. He made connections with others who had moved there from out of the country. Life/Career advice: Too many choices can be bad. What are the elements of a job that I enjoy? What are my strengths? Leaders - It's lonely at the top. You need a group you can trust and enjoy their company. Google study - They do everything in teams. What's needed? Psychological safety. You need to be able to disagree with each other. Give feedback. It's on the leader to create healthy disagreement. And receive feedback in a way that encourages more of it. I was surprised by how much of our happiness, health, and strength were based purely on our genetics. Some people are just born happier, healthier, and stronger than you. It doesn't mean you can't be happy, healthy, or strong. It just means that you need to work harder to make it happen. That's life!
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Welcome to the Learning Leader Show.
I am your host, Brian Hawk.
Go to learningleader.com for all show notes.
Now on to tonight's featured leader William von Hippel.
Grew up in Alaska, got his undergraduate degree at Yale, and his PhD at the University of Michigan,
and taught for a dozen years at Ohio State University before finding his way to Australia,
where he is a professor of psychology at the University of Queensland.
He's also the author of multiple books, including The Social Paradox, Autonomy,
connection and why we need both to find happiness during our conversation we discussed why people
who have comfortable lives full of abundance and freedom are still unhappy and what we can do
to change that then bill shares his thoughts on the quote fake it till you make it mentality and
how it could actually be good for you this part surprised me and then near the end we focus
on how to create a culture that is psychologically safe
for your team to give critical feedback to everyone.
It's really tough, but super important.
We cover that and so much more.
Ladies and gentlemen, please enjoy my conversation with Bill Von Hippel.
So I'm curious about your friend Steve and people like him.
Why is it that someone like your buddy Steve,
who has a comfortable life,
filled with freedom, choice, and abundance still feel so unhappy and unfulfilled.
Yeah.
That's the $64 question.
And that's actually the question that motivated me to write this book was, and the truth of
the matter is I have to admit, this sounds bad, but I have to admit, it made me feel a little
superior to my friend, right?
Because here he is, he's this guy who's earned a zillion dollars.
He's showing me around his remarkable home.
And then in the same breath, he's admitting he's not happier.
And I remember thinking, well, if I had this kind of fortune and I were in the situation, I would be thrilled.
So I have the capacity to appreciate something that you don't.
And so I was feeling a little superior at the time.
But I, and this is a common problem that we see where people are very well to do,
we're not necessarily any happier.
And then what really kind of was eye-opening to me is I'm reading Frank Marlow's book on the Hotsap.
It's this really wonderful ethnography on, on people who are direct to turn hunter-gathers.
They have almost nothing.
They eat today, what they catch today kind of thing.
And I'm reading the story about them, and they're a pre-medical society.
They have no health care to speak of.
They have no worldly goods.
There's no worldly comforts either.
They live in these very minimal shelters, and they bury like almost half the children before
they grow up.
I mean, everything is hard about their lives.
And I'm realizing, holy crap, I'm a multimillionaire compared to them.
And not only am I no happier than them, but on average,
those guys seem like they're happier than we are. And so I realized it was, I'm not superior to my buddy, Steve.
I'm no better appreciating the good things in life than he is. And it's a worldwide problem.
It's not just a problem of rich, really coddled people in our society. It's our society as a whole.
There's something wrong here that's causing us not to be happy despite the enormous comforts and wealth that we have.
What are the two things that we need?
So from my perspective, the two most important, most important, most,
that we have as humans are the need to connect, which is evolved from when we first left the
rainforest six million years ago and separated from our chimp ancestors. As we moved down into the ground,
we became suddenly we were prey for lots of animals that weren't a threat to us before because we were
up in the trees and we were just uncatchable up there. And so lots of animals could now catch us in the
ground because chimps and chimp like animals are very slow on the ground. And so we resolved that
threat by connecting with each other and cooperating. And so that's our most fundamental
motive and we have it much stronger than chimpanzees do. And in fact, my favorite evidence for the
importance of connection and cooperation in human is the whites of our eyes. Chimpanzees are very,
they're cognitively very clever. They can discern what you're looking at by looking at your face,
and then they can look over there themselves, which lots of other animals can't do that. They're not
smart enough. But chimps disguise what they're looking at by having brown eyes. Their entire eye is
brown, so it's harder for another chimp to figure out where they're looking. Now, with the whites of my
advertise the direction of my gaze,
the second I look over there,
you say, oh, Bill's looking lower left.
And so what that tells me is that
my ancestors benefited by
advertising what was going on in their minds
because other ancestors would have helped them.
If that was a threat, they would help them deal
with a threat. If it was an opportunity,
they would help them grab that opportunity.
And chimps are the opposite. The other ancestors
were a competition. If they were looking
over there, they would compete to get it first, or they would
run away faster or whatever.
And so cooperation is just
baked into our physiology, it's baked into our psychology. That's our most important need.
Now, that's not the only need we have, though, of course. But I would argue is the second most
important need is the need for autonomy, the need to be self-governing, to direct ourselves. And the reason
that matters so much for humans is that we have so many routes to success. You know,
if we're like a dumb beetle, all we do in life is roll a big ball of poo. And if the bigger the
ball of poo, the more success we are, there's one goal. You don't need a sense of autonomy to say,
today I'm going to roll a ball of poo, right? That's just your job. But if you're a human,
like let's say that you and I are in the same group and I'm thinking, oh, I've got to do something
to differentiate myself from Ryan so that a mate will choose me or the guys will want me to
hunt with them instead of him. Ryan's a better hunter. I keep practicing, but he just does better
than I do. Maybe I could be a better arrow maker. And so my sense of self-governance allows me
to choose a path where I think I have the best prospects for, you know, standing out in a
positive way in my group. So on the one hand, I have a need to connect. And the other hand,
I have a need to differentiate myself, to self-govern, to go my own way so that I can, in the end,
come back to connection and be a value.
But that's my route to get there to find my own pathway.
Those I believe are two most important needs.
So when it comes to the first one, how does the Harvard study, right, the Grant and Gluck,
the Harvard longitudinal study over, I guess, maybe 90 or 100 years studying lots and lots of people,
right?
And it feels to me like the simplification of that study was that, what,
What leads to a happy life was love, relationships, connection, which is part of your answer.
How does that study play into the work that you do as well?
Yeah, that's a great question.
So the thing is that we've got this unfortunate battle between these two forces, because to the degree that I connect, I have to set aside what I personally want.
And so I want to practice my arrow making today, but you say to me, hey, Bill, come on, we'll go for a hunter.
We'll go for, we'll go out to the lake and see what's going on, whatever.
and I have to now compromise.
I've got a relationship with you,
and so that requires me to put my needs sometimes,
at least in the backseat.
And then the other way around,
if I want to express my autonomy,
unless it happens to be exactly what you want to do,
then I have my relationships are going to suffer.
And so these two things are in tension with each other.
And the problem is that when we pursue self-improvement,
when we try to follow our own pathway,
we disconnect a little bit.
And if we remember that the whole reason we have all this need for autonomy is to be of greater value to our group, then we could step back and say, all right, I do want to work hard, I do want to self-improve, I do want to do those things, but they're in service of my relationship goals.
They shouldn't replace them.
And for many of us, they do the opposite.
They replace them.
And the Harvard study is a great example because what you've got is a bunch of really high achieving folks who can go out and do anything.
can, you know, their autonomy is well served. They become successes in life. But in the end of the day,
does that, is that what makes them happy? No, it turns out that being a success doesn't make you happy
in and of itself, being a success only makes you happy if it facilitates your connections. If it allows
you to then go back and be a better parent, a better brother, a better friend, you know, the kinds of
things, because now you're successful in life and you've had resources and you're comfortable, etc.
up. And so that Harvesta is really a nice example of material success for its own sake gets you
almost nowhere. It's only valuable to the degree that it then serves our need to connect with each other.
I can't help myself. You're a guy who studies this stuff for a living. How about you? How happy are you?
Well, I have the good fortune that I have, I have a very strong what I would call a positivity offset.
You know, a lot of happiness is just genetic. And so if you get, if you get lucky and in that genetically,
lottery. You've got what we call a polygenic score. And so we used to think that one or two genes
had a big impact. And now we know that thousands, even millions of genes have a small impact.
And so what we do is we build these things called polygenic scores where we add in all the genes that
matter and we just weight them by how much they matter because each one only plays a tiny role.
In Robert Plowman's terms, we thought we had gold nuggets, but we have gold dust. So lots of little
dust determines your outcome, right? And I have the good luck that a lot of,
lot of my dust landed on the happy side of the equation. And so, you know, when,
you know, when, when things are how many long as they always do, I just generally am happy
in my day to day existence, probably more so than my, my friends might even find mildly annoying.
So you're saying like this nature versus nurture thing when it comes to happiness is,
I, is, it's just kind of wild to think about, man. In some ways it's, it's upsetting. In other ways,
It's like, okay, you know, because like my whole thing is I'm a learning leader, right?
It's the name of the show.
Right.
No matter where I'm at, no matter what situation I'm in, I want to believe this is really
growth focus, growth mindset stuff, right?
I really want to believe I can fix it.
I can work on it.
I can develop the skills to be happier?
But I'm thinking about this.
Can you go a little bit deeper on this?
Yeah.
Yeah.
Like you're born with it in this, this polygene score.
Is that the right?
Polygenic.
Yeah.
Polygenic.
So you ask a great question.
So let me back up a tiny bit.
When we do the behavioral genetics, we can do it both molecular genetics where we actually look
for the genes, and we're getting really, really good at that.
They're called G-WAS, genetic-wide association studies, where you look at every gene in your
entire body.
We're getting really good at that.
But what we're better at is just saying, okay, you're an identical twin versus a fraternal
twin.
Therefore, we know that you're 100% related versus 50% related, and then we can track how
much your traits go in common. And so that literature is more developed because
genes are complicated. There's so many of them and they also interact with each other in ways
we don't understand. So let's set aside the molecular genics, but we can come back to that.
So if we look at these twin studies, what they teach us is that across the spectrum,
from happiness to health, to longevity, to intelligence, to friendliness, anything you,
agreeableness, anything you want, on average, 50 years of research has shown us that about
half of your trait is determined by your genes.
About half. Wow. Wow. I know. And so, so, but you raise an excellent point. So,
wait a minute. I, I, I'm a believer that I've got a growth mindset that I can do something
about it. Well, half is still a lot left, right? If you look at some guys go to the gym,
they lift one weight, and they're suddenly jacked, and they're like, what happened to you?
And other guys go to the gym every day, and it hardly has any effect. And so you can still get
stronger by going to the gym every day. But if you have the good luck that your genes are powered
genes, you're going to build really big muscles really easily. So let's look at this in terms that
really matter. If you look at the genetics of obesity about, this is, it's unfortunate, but it's true,
in today's world, and it'll vary by the foods we eat, but in today's world, about 70% of your
weight is determined by your genes. You have control over less than half of it. If by control,
you mean your behaviors. Now, genes always interact with the environment.
And so we know full well, like when I was a little kid back in the 70s, almost nobody was obese.
And now obesity is a huge problem.
And so what that really is telling us, it's not that you have a gene to be obese, but the you have a gene that makes you very, or genes that make you very sensitive to modern foods or lifestyles or something like that, they make it highly accurately for you to become obese.
So that will change over time.
But for now, what we know in today's world, obesity is highly genetically determined.
Yet, if we do a polygenic score on you, so we look at your molecular genetics, and we say, do you have genes to be thin, to be middleweight or to be overweight, we can see that they're hugely powerful.
If you're most likely to be what your genes are, but what your second most likely to be is in the direction you want to be away from your genes.
So if you have obese genes, or let's put you in the overweight category.
If you have genes to be overweight, you're more likely to be thin than you are to be obese.
because, of course, people want to be thin.
They want to work hard at it.
And so you're right, that gross mindset matters a ton.
It's just that for some people, if God endowage you out of good luck with thin jeans, it's effortless.
You eat a bunch of potato chips.
You go for a light walk and Bob's your uncle, you're nice and thin.
But if you've got the bad luck of obese genes, it's hard yards to get there.
But people do.
And they're more likely to get there than they are to stay where they don't want to be.
Man, I learned this firsthand when I went to college.
I played football in college, Bill, and a couple of my teammates, you know, I've been lifting weights heavy.
My dad had us in the basement since probably seventh-ish grade.
And I think we have pretty good genes, but nothing like some of the guys I played with in college.
And I remember the very first day at Miami University, my freshman year, they have his test, like to get a baseline, squat, bench, you know, cleans, all this stuff.
They want you to max out that first day just to kind of see where you're at.
So hopefully then the strength coach can show you go through my program and you get,
way stronger, which is usually what happens. Some of my teammates had never even been in a
weight room before, had never lifted a weight. They were really good players. They had insane
muscles, like their bodies were jacked, never lifted weights. And I remember one of them with
defensive back, who ended up going on to play in the NFL later when we got done with college.
He squatted like 500 pounds on the first day when he had never lifted his weight. And I remember
I'm like struggling to get 375 or something.
You know, I've been lifting my whole life essentially.
And I was like, geez, man.
Like they're just, they're just built different.
Like you were just came out like built different.
He's great player, good attitude, everything, you know, hard worker.
But like just didn't lift weights yet was massively strong.
And we he actually weighed less than I did, but massively stronger just from genetics.
And it was it was so frustrating, honestly, to watch.
Yeah.
It is frustrated, but it's also.
empowering, right? Because you're like, wow, that's a great role model. I may never be able to get
there, but like, it's nice that somebody can, right? I remember I was traveling with my son in Ghana,
and West Africans tend on average to have higher, quick jerk musculature. You know, there's just big
ethnic differences. And across Africa, you've got some ethnic groups that are thin and tall and some that
are heavy and strong. And West Africans tend to have heavy musculature. So there we are in Ghana.
Now, these guys are not lifting weights because they don't have much money.
They're just carving wood and eating, you know, relatively poorly compared to an American athlete.
Every one of those guys is completely jacked.
And my son's like, Dad, look at these guys.
How are they so strong?
I said, well, they've got good luck, right?
They've got jeans for power.
What do we do about this, though?
Not just with being jacked, but just in general.
Because this is a growth focus group we got here, Bill.
These are people who firmly believe I can do the work to be happier.
I can do the work to be a better leader.
I can do a work to make a positive impact in the world.
What do you say to that person when some of this genetic stuff can bum people out?
Well, maybe I just got the wrong end of the stick.
Maybe I just, I'm not set up to be happy.
What's your advice to them?
Yeah, so that's a great question.
And my answer is this.
First of all, remember that more people who have overweight genes are thin than are obese.
And so you can fight against your genes and you can win.
it's just you have to understand it's a daily fight.
And so that guy with overweight genes works a lot harder than the guy who has thin
genes to be at the exact same place that they both are.
That's answer one.
But answer two is sometimes what you ought to be thinking about is, all right, what's
my path of genetic least resistance?
Where do my strengths lie and where do my weaknesses lie and how can I work around my
weaknesses?
So we know, for example, that if you look at self-control, people of high self-control
have way better outcomes across their entire lives than people who are low in self-control.
In fact, the effective self-control are stronger than the effects of IQ. It matters more that you can
control yourself than that you're super-duper smart. But when we look at the daily lives of people
with high self-control and ask how they do it, it turns out it's super interesting. They don't
stare down the bag of potato chips and say, I'm not eating you, I'm not eating you, and they resist temptation.
They don't do that at all. Rather, they avoid temptation. So there are no potato chips in their house.
They don't even walk down that aisle in the grocery store.
They do the things that they need to do in order to design their lives in ways that they can be a success.
And what that means is that you have to know your own strengths and weaknesses.
You come back to the Socratic, know they self-thing.
And so if you know yourself and you know, okay, here's the five things that I do really poorly.
Here's the areas where I struggle.
How can I design my life so that I can make those as minimal of a handicap as possible?
Because we all can.
And one way to do that is, well, don't pursue, you know, I have a kind of growth mindset.
I'm going to be great.
But don't, don't push so hard against something that's just not in your wheelhouse.
In my own case, I'm the worst basketball player who ever lived.
Well, I'm a towering 5 foot 6.
It's no surprise, right?
And so why should I waste my time on the basketball court unless I just really enjoy to play,
you know, put my effort somewhere else.
And so you can, yes, you can be great at anything you want to be great at,
but some things you're going to be greater at than others.
And sometimes you can take a different route to greatness because you're,
instead of trying to push through where your genes are against you,
push a route where your genes actually help you out.
How about for leadership?
The question that's brought up a lot to me,
are leaders born or are they made?
And of course, the answer is probably a bit of both.
But I'm always like, well, we can make them, though.
We can make them listen to this.
Like, we'll work with you.
We'll do we.
We can, I really lean heavy to we can make you.
We can work on it.
We can get better.
it's not necessarily a born thing. Where do you stand? Are leaders born or made?
I agree. You did that they're both, but I would answer it ever so slightly differently to say
there's many ways to be a great leader. And so if I'm funny and charismatic,
leverage that strength. Use my humor and my charisma as part of my leadership to draw people
to my cause. If I'm organized and methodical, use that strength. Always have my
every morning at the start of the day, everybody on the team knows exactly what needs to be done.
their jobs are easy, everything's set up for them. Use your own personal strengths and leverage those
into being that kind of a leader. If you're quiet, introverted and methodical, you're never,
probably never going to be the charismatic, funny leader. That's just not in you. But that doesn't mean
you can't be just as great of a leader because there's many ways to slice that pie. It comes back
to the fact, again, that we're not dung beetles. You can achieve your goals in so many different ways.
There's so many ways to be a successful, empowering, important leader, just like there's so many ways to be
successful, empowering, important person that just choose, leverage your strengths and try to do
things that minimize the impact of your weaknesses. What have you done to understand your strengths,
to know yourself better? What type of reflective work? What questions? What prompts? How have you
gotten good at understanding where you're at, what you should be doing, and how to lean into your strengths?
That's hard. And part of the reason it's hard is that we evolved,
the self-deceive. You know, we, I believe that I'm billed plus 20%. And why do I believe that?
Because the regular bill wouldn't get all the things in life that the person I am wants to have.
And so if I believe that I'm 20% more than I really am, I can probably get away with it.
And so when I come into a confrontation with you, if we're evenly matched, but I'm billed plus 20,
and I look like I believe it, you said to yourself, I better back off. This guy seems pretty
confident and he knows himself better than I do. And so what it comes down to is whenever
clon specifics, members of the same species come into conflict with each other, they don't actually
want to fight. What they want to do is know who would win. And so if you and I come up to the same
bar stool, we just want to know who's going to win this fight over this barstool. And then I don't
want to get punched, nor do I want to punch you because both of them hurt. Both of them are cellular
costs. Let's know the answer and avoid the conflict and one of us will defer. And we see that across the
animal kingdom. But of course, what that means is now that there's space to claim to be more than you are
so that I get you to back up when you really are the stronger person, and it should be your barstool
because I've convinced you that I'm not to be trifled with. And what it comes down to is that we all end up being
about self plus 20. And the test that you can do to see if this describes you is just ask yourself
this question. When my friends take a candid photo of me where I'm not posing, I didn't know the
photo was being taken. What are the chances that I like that photo? Zero. And in my case,
Yeah, exactly. It's like 5% in best. And I'm like, what are my friends that? Does it have been taking these terrible pictures of me? Well, no, they're not. That's what I actually look like. But in my mind's eye, I'm a better looking good looking guy than that. Because when I walk by the mirror, I only get that perfect angle or perfect light. And that's the picture that I post and I look at the most. And so I'm self-deceiving to think I'm better looking, stronger, smart, or nice, or whatever. So why is that a problem? Well, part of the reason that's a problem is that it gets me things in life. So I do it. But,
now it makes it really hard for me to look objectively at myself and say, well, what do I suck at?
And the truth is that we all suck at everything. Well, lots of things. We don't all suck at everything.
That's not true at all. And so for me, the eye-opening moment was when I started graduate school,
and I'm in this seminar with all my fellow PhD students brand new. I know nothing.
And I asked this professor a question and he answers it. And then other people are asking him other
questions. And suddenly I'm realizing, well, if we look at all the answers to all the questions,
what he said earlier to my answer must be wrong because the way he's answered these other questions.
So I said, wait a minute, it seems based on what you just said that what you earlier said was wrong.
And he goes, oh, you're absolutely right.
I was wrong before when I said that.
It's not that.
And he just did this right in front of the class on day one.
And so I sought him out to be my supervisor.
It's like a guy who can just admit he's wrong in front of a classful of students who know nothing.
That's a scientist who I want to learn from because he's humble, right?
He wants to know the truth.
He's not trying to put his ego first.
and it's hard, and I just tried to do that every day.
When somebody asks me a question, my first instinct is to defend my theory,
and then I try to push my second, all, wait a minute, I know I'm trying to defend the theory,
and that's good because you should rigorously try to defend your ideas,
but I also need to stop and see, is there value in their criticism?
Because usually there is, right?
And so it's this battle you fight with yourself every day,
but I've gotten really good at just trying to model his behavior and say,
well, when I'm wrong, just admit it as quick as possible, fix it and move on.
How comfortable are you responding to a question by saying, I don't know?
Well, I used to not be good at that at all because I felt like that was a sign of weakness.
And so I gave this talk.
I was in Amsterdam, actually, on this giving a series of academic talks.
And this professor comes up to me afterwards, this big deal guy.
And he goes, I really loved your answer to this question.
And I couldn't remember anymore.
I said, I'm sorry.
I don't remember how I answered that question because you said you didn't know.
I said, oh, I was kind of embarrassed, but I don't know.
Because, no, no, people never say that.
It's really nice when you can just say you don't know.
And I was pretty early in my career.
And I was like, oh, that never occurred to me that was a plus.
I felt like I'd been boxed into a corner and I had no choice but to say I didn't know.
When here's this eminent person telling me that was the best answer you gave all day.
And so again, it's surprising how people respond to admissions of humility and lack of knowledge and error.
But by and large, they respond much more positively than you think they will.
And by and large, those are actually admission, those are strong things to do to admit you're wrong rather than weak things.
And the farther I go in my career, the more happy I am to say I'm wrong and I don't know because I am wrong and I don't know.
well you know what people really respond to authenticity real whether it's a coach in sports a teacher
a podcast i just sense this kind of fake inauthentic tough guy leader mantra that some people
have that i've worked for i'm thinking of one right now i'm sure everybody can doesn't work right
you have a coach who's trying to be like the other coach,
maybe that mentored them instead of being like figuring themselves out
and then, you know,
taking bits and pieces from other coaches
and then mashing it together with their personalities to still be authentically.
Then yes,
that's the good thing to do.
But I would love to hear where you think about this idea
because I sense it from you.
I've sensed it from the second we connected on Zoom
and you got here early and just the way you've talked about
why you moved to Australia,
like everything.
Like I just sensed this like,
oh, this guy's just real.
He's authentic.
He's just kind of saying what he's.
thinks and what he believes. He's not trying to put on a show. What is it about authenticity that
is just so attractive? Well, remember what I said earlier, that we all are trying to be
ourselves plus 20 percent, right? And that's a deceptive strategy to get more things in life than
you would get otherwise. It's kind of the equivalent of lying. It's overconfidence. And we all do
this. And I'm just as guilty as the next guy of doing this. But I'm also, I'm 61 years old, right? So
I've been down this road a long time. And over that,
one of the nice things that age gives you is you become more comfortable with who you are
and what you are and are not going to achieve, right?
You're not going to get some of those things that you want to,
and you will get others, and you learn to be satisfied with that.
And so, yes, what we really resonate to is people who we think are telling us the truth.
And it's hard to tell the truth, particularly when you're in the early stages of the game.
But I think you hit the nail in the head.
And that is, when you go through life, you're going to have mentors and teachers who have
lots of great strategies, and some of those are going to fit you well. And you should incorporate them,
just literally steal them, because nobody is going to take your class and their class. Nobody's
going to be your employee and theirs. It just doesn't happen, right? And so borrow, you know,
that's the most sincere form of flattery, borrow the things from your mentors that actually
resonate with you that you think you could do and make sense to you, but don't try to pretend to be
something you're not. You know, I've had so many awesome professors who are just things that are not,
And I go, well, I wish I could do that, but I can't.
And so you let it go, right?
Well, I read that you did a study, I believe, in 2017 on overconfidence.
What did you learn from that study on overconfidence?
Well, so overconfidence is a strategy that we use, and we do it when we do it under a variety
of circumstances.
We do it when we think that it's going to benefit us.
And so if I'm communicating with you in a way where my confidence will come across,
that I'm going to do that.
I'm going to puff myself up in a way that gets you to see me as something more than I really am.
But we're strategic about it.
If I'm in a context with you where that's not going to work, I don't do it.
And what's really remarkable about it is that we believe our own story.
You know, sometimes we know we're bluffing.
I'm playing poker.
I got a terrible hand.
You can't see it.
I'm just going to go for it.
But most of the times in life, we actually believe the stories we tell ourselves.
And so that's why we do a lot of things that might otherwise seem kind of illogical.
So, for example, we often avoid seeking additional information if we're worried it might be bad news.
Like so the simple version is I go, I'm in China's head forever which product to buy and I make a purchase.
And then somebody says to me, oh, you should check out their prices over across town.
And I don't even want to know.
Like I've made my purchase.
It's too late, right?
But we do this in lots of ways where we don't.
If I encounter the bad news, then I'd have to.
have to admit to you, oh, I made a bad decision and maybe I'm not as good of a leader as you thought or
as decision maker or whatever. And so we try to organize our lives where we minimize the degree to
which we get that bad news. And that allows us to believe our own stories. And that's important because
it does determine his success in life because Bill is who he is. He can try to improve himself,
but it's a whole lot easier just to bluff and bluster his way through than it is to actually
self-improve. Self-improves hard work. Bluster is easy.
And so if I can get myself to bleed my bluster, I'll go a long way.
And you can think of politicians who are full of bluster and it works, right?
And leaders as well.
Does it work?
It doesn't.
Well, it works for the short term.
Okay.
Yes.
Somebody eventually pops that bubble and unfortunately the whole thing can collapse.
But again, because it's easier to do the bluster than it is to do the hard yards of getting it right.
It's a strategy that people are always going to pursue.
And so for me,
the thing is that, you know, we can't help ourselves. That's just in our nature to be overconfident.
And it works. It attracts members of the opposite effects. It attracts coalition partners.
It does the things that are evolutionary important. But if you lean on too hard, you can someday
find yourself like I would have been far better off spending these ensuing years self-improving
and actually now having the skills that allow me to do what I want to do rather than pretending for
so many years. Yeah, I think real confidence needs evidence. So you just got to go do the thing and
create some evidence for yourself. I have asked that how did you meet your wife? What was that story like?
Oh, so the I'm thinking of being overconfident in these situations. Maybe I'm projecting a bit here,
Bill, but I'm just, I'm curious about the story for you. That particular case, it wasn't an overconfidence
case. I was just a, I was a young academic at Ohio State and she was a student in my lab.
And so she approached me and asked me if, you know, sort of asked me out, but in a way that has enough
ambiguity so that, you know, you, it wouldn't be awkward if I said no. And I didn't know if as a
she was overconfident. She was. This is 30 some years ago. And so I actually went to the
there's an ombuds person and I said, am I allowed to date a student? And they said, yes,
so long it's not your student. But they said, you know, if it goes pear shaped, it's on you.
No matter what happened, the university will blame you. So just keep that in mind if you're going
to go down that road. And so that's a slightly different kind of case. But I can't tell you that,
you know, I, if I look at myself, here's the, for example, I remember when I was trying to grow a
beard the first time, and it looked a little bit like moss on the south side of a north facing tree.
I mean, it was this patchy, ridiculous thing. And I, but I was keen to see what it would look like
if I could literally grow it out. And so I'd, you know, I was like 16 or something, right?
And so I'd go, I'd be at the shops and I'd be kind of flirting with the person behind the counter maybe.
And it'd all be going fine.
And then I'd suddenly remember that I had this absurd looking growth in my face.
I would just clam up and get nervous and it would all go, you know, it would go arrive.
And so you need to believe in yourself even if you shouldn't because I shouldn't have at that point.
I looked ridiculous.
But by believing in myself, it went smoothly anyway.
Yes.
I know that feeling as a quarterback, especially a younger quarterback and the power of coaching.
pouring and adding confidence on to you that maybe you shouldn't even have,
but the coach needs you to have it because you're his guy.
You're our quarterback.
And they pump you up so much to the fact where you start believing it.
And then hopefully, you know, you make a player to and then you've created some evidence for yourself.
And then you're kind of riding high.
The problem is if you keep that kind of ego for the rest of your life outside of
because I think you need a little ego as a quarterback.
When you get in the field, you've got to feel like the baddest dude on that field.
It's part of the deal.
You've seen Baker Mayfield and Tom Bray.
Brady and these guys, they're the baddest dudes on that field and they kind of need that edge.
The problem is if you let that carry off of the field, you can run into some problems.
You can make poor decisions.
You could treat people, maybe not as equals.
And I think that could be an issue.
I have a question, Bill, about a phrase that is said often that I'm not sure how I feel about it.
And that is, fake it till you make it.
What do you think of fake it till you make it?
Yeah, so I think that's actually good advice under most circumstances.
There's going to be domains, yeah, there's going to be demands that are too important,
and you should, the cost of, you have to ask yourself, what are the costs of success versus failure,
the relative costs?
And sometimes failure has such a high price and success has such a low benefit that you don't want to risk the failure to gain a little bit of success.
But in the front end of any job, when you first start out, people need to believe in you.
I remember when I was a brand new assistant professor at Ohio State.
I'm like, you know, what, 27 years old.
I know very little compared to all my colleagues.
And I remember getting an argument with this lovely guy.
I was a senior colleague of mine.
And in retrospect, there's no question in my mind he was right and I was wrong.
But I didn't know at the time.
And I just looked completely confident.
And I remember when we walked out, it was a fun argument.
It wasn't a mean one, I think.
But we walked out of that meeting.
And essentially half the students had decided with me and half it sided with him because
they couldn't tell.
And so, and I just looked like I was.
perfectly confident and going back and forth with him. And so it allowed me not to be humiliated
in a circumstance where I probably would deserve a little humiliation. But at the front end of your
career, it's like you going out in the field as a quarterback. A little humiliation doesn't actually
help when you're already nervous and have an imposter syndrome and worried that maybe this isn't for you.
You need that little bit of boost, even if there's some untruth to it, so long as you're not doing
neurosurgery where the cost of getting it wrong are super duper high.
super interesting many leaders are like for let's say for those who are at the top end or the
higher part of their companies are the CEO they're the owner SVP right lots of people those jobs
are lonely I work with those leaders they're all they often can be lonely they don't necessarily
have people they can go to that are their peers or equals they may have one or two in some cases
they have none no and so they can struggle with this isolation they have probably have some autonomy
but they need more meaningful connections.
So what advice would you give to those leaders who are at or near the top where they're isolated,
it's a bit lonely, and they're lacking in connections?
Yeah.
So your individual circumstances obviously are going to be particularly important in cases like that.
And from my perspective, you have to step back and ask yourself, well, how did we evolve and
where do we come from?
And how would our ancestors deal with that problem?
And the way our ancestors dealt with that problem is that there was never one overall overarching
leader.
And when we talk about immediate return hunter-gathered societies, which is where we started,
there are people who don't have any gardens.
Everything changed once agriculture and those things came around and not necessarily in good
ways.
But if we look at how we started and how we spent 99% of our time as a species, you might be the
hunt leader today.
I might be the song leader.
I might be the medicine.
And so nobody was peerless.
everybody had somebody else who was as good or better in other domains.
And so from my perspective, you know, they're very happy people.
And they always felt like they had someone to talk to and balance advice off and stuff and stuff like that because they weren't this, they weren't the tip of this fear in every domain.
You know, you could run a company or a sports team or whatever and be the number one person across all the domains, even though really your expertise is in one particular domain.
But now that's your company.
You're the CEO, whatever.
And so from my perspective, what you need is a group of people that you actually trust and that you trust and you enjoy their company ideally.
And those are the people that you ought to be bouncing ideas off all the time.
And what the data show most clearly.
So to back up a tent a bit, and this is something that you might already be very familiar with, but you might not have run into it.
When Google does everything in teams and they're super data oriented.
And so they eventually decided, boy, we've run thousands of teams.
We collect a ton of data on how all the teams, what's going on in the team.
And we also know how well the team succeeded, how well the product worked out.
Let's see if we can predict that success.
And the single most important variable that predicted the success of Google teams across all the teams they'd ever run was what's called psychological safety,
or the degree to which members of the team felt like they could be themselves and say what's really on their mind.
And so what you want to do is create a group of people if you're a CEO who feel psychologically safe saying, Bob, you're full of shit.
That's the dumbest idea I've ever heard.
And here's why.
And people are afraid to tell Bobby's full of shit if he's their boss.
And so I don't know how to build that team.
I can't give any advice on who those people are and where they come from.
But if you enjoy their company and if you think, if you value their opinion, now you've got that group that our hunter-gather answers you always had.
because they always were leaders in different domains.
And so they always had each other to bounce ideas off and talk to.
And it makes you less lonely and it also makes you do a better job.
That's what the Google data shows.
You know, human beings are pretty special.
We're pretty damn smart.
But what makes it special is not the trillion connections inside our own brain,
but the fact that we can now connect that to all the other brains.
And now we've got quadrillions of connections where ideas can get just improved as they bounce around among different humans.
What are some practical ways, CEO, for example, what are some practical ways that CEO can create psychological safety at their company?
You could tell people, for example, in every meaning that we hold, you have to disagree with me at least once.
And you have to have reason for disagree.
You can just say, Bob, I disagree.
You have to say, Bob, I think that's wrong.
And here's the data why I think that that's a bad idea.
And so if the rules that I have to do it at least once, well, then everybody's going to do it, and it becomes a norm.
And B, if I disagree with you, it's not because I don't like you, it's not because I don't trust you, it's not because I don't value your leadership.
It's because that's the rules of engagement.
And so whenever you create rules of engagement that require disagreement, or you could play the devil's advocate, somebody gets assigned that role every meeting.
You know, you choose how you want to do it, but the key ingredient is disagreement.
And look, it's important to put it in its place.
If you divide decisions into their component processes, they really come into two different phases.
You've got what we call deliberation and then implementation.
And deliberation is when we're all sitting around saying, well, what should we do?
Do we introduce this new product?
Do we go after our competitor, whatever?
And so that's the time for disagreement.
That's the time when everybody should pipe in and give opposite things.
Then once we agree on the answer, now we're implementing.
And now nobody wants to hear your disagreement with the original goal anymore.
That time has passed.
And so you have to be sensible about the nature of the disagreement.
Once you decide, let's say that there's 10 of us and we have to decide whether we're going
to introduce this new product.
And I'm dead set against it.
And I, during the deliberation phase, that's my job.
I keep telling you why it's a bad idea.
All right, fine.
We've now decided at 8 to 2, we're going to do it.
I have to put that aside.
I'm not arguing anymore we shouldn't do it.
Now we're implementing.
Now we just have to decide the best way.
to actually make it happen. And so a good board member puts aside their concerns about stage
one because they've been overruled and now focuses on stage two and does their best.
Well, if we're going to do this, how can we do it the best we possibly can?
And so what you want to do is build teams where people do disagree, but of course they have to
disagree in the ways that make sense by virtue of the decision stage that you're at in the process.
Disagree and commit. That's huge. Great teams are able to disagree and then commit, even if they choose
not your. The one thing that's a decision.
Bill, I think is important. When I'm working with leaders, we talk about this specific area when it comes to feedback.
When you're the CEO or the senior leader and let's say you get feedback that is critical of you or critical of how you're running something from someone who works for you, appear, anybody, I think it is so important how you receive it.
The feedback you give to them, the response you give to them.
because I've had bosses.
We probably all had bosses who say,
I love feedback, give it to me,
disagree, tell me when I'm wrong.
We probably all had that person.
And then you do it.
And you give them some critical feedback that is honest and real,
and it could be helpful.
And they get super defensive and they start explaining why you're wrong.
When that happens to me,
and I'm the subordinate in this case,
giving feedback,
I immediately say, all right, not doing that again.
He can't handle it.
He can't do it.
He says he wants it.
He's lying.
I don't trust him as much.
He can't handle it.
So as leaders, sometimes that sting.
Sometimes if someone gets critical feedback, it hurts our ego or we really believed in the thing.
And now they're telling us that we're wrong.
And there's a chance that they're right.
Right.
There's a chance that feedback is good.
So what do you think about that?
For the leaders who then say they want it, what are the best ways for them to receive it in a way
to continue to have a culture of psychological safety?
And look, it's super difficult because we all feel that sting when we make a mistake or have an idea that everybody shoots down.
The one thing I would say is that practice in receiving negative feedback is key.
And I reflect back on my own dad as a, for example, he was the perfect father for somebody who wants to take negative feedback because he dissociated two things.
Every idea I ever had in my life was stupid as far as he was concerned.
He would always shoot it down.
but at the same time he made it clear that he thought I was a wonderful guy.
And so I learned that, you know, my idea and me are two very different things.
And yes, every idea is imperfect and every idea can be approved.
But that's not a statement about me.
I'm this lovely guy who he thinks the world of, which has happened to say a stupid thing yet again, right?
Or not a stupid thing, but an imperfect thing.
And so if you get this, if you learn, all right, well, my ideas are not me.
And what will make the best me is the one who has the best ideas,
are the most successful. It's not an easy lesson to learn. It's a painful that you have to go through
time and time again. And I don't blame leaders. They say they want feedback because what they're
really hoping is that you'll say, oh, I love the idea, but maybe make it a blue one instead of a
red one. They want tweaks on the margins. And they want the overall idea to be appreciated.
And that's not necessarily the accurate feedback because maybe the problem is actually the idea itself
and not the margins. It's just that it's harder than people realize for us to take on
making the feedback. And I would say there's nothing like practice to make it you better at it.
And the way to practice it is to actually require it. And so if you go back to the earlier point
that we're making, if the rules of every meeting or every person has to criticize at least one thing
or where there's always a devil's advocate whose job the entire meeting is to disagree and
say, what about X? Then you guarantee you're going to get practice and dealing with it because
it's going to happen every time you and your team get together.
I think you've got to be so intentional in those moments.
Like as the leader,
everyone's paying really close attention to how you respond to things.
Good news, bad news, feedback, praise.
People are paying really close attention to you.
And so it's really critical that you're aware of that,
that you're really intentional.
You're not fake, right?
I'm not saying don't be a phony or don't have like a fake response.
Be authentically you,
but just be aware of the situation.
when you're in a meeting or you're with your people, that the way that you choose to respond,
you as a dad, I know this feeling, the way that I handle adversity within my family is going to
reverberate throughout all my children and my extended family.
They're, like, they're paying attention to see how I handle that situation.
I remember when I got pulled over for speeding, my intentional thought was be kind and be
honest, be kind and be honest to the police officer, right?
Don't lie, right?
Don't be mean, don't be agitated.
I really wanted them to see, man, this sucks.
I hate that I got pulled over, but I'm going to be kind.
I'm going to be honest because that's what I want them to be when adversity strikes.
And I just think that's important from a leadership perspective of being very thoughtful and intentional of how you respond to any stimulus because those people are watching closely.
You're absolutely right.
People pay way more attention to somebody above them in the hierarchy than they do to somebody below because the person above them,
has things that they can give you or opportunities in the person below typically doesn't.
It's just human nature.
And the thing is that what that does mean, so if you're the above and let's say I'm running our
team and you tell me, Bill, that idea sucks.
It's a non-starter.
Here's why.
There's no harm am I starting it going, out.
Okay.
Now what I really ought to do after I admit that that feedback hurts is I should pause for a second
and ask myself, okay, is there value here or is he wrong?
because a good leader has to go ahead anyway, even if their team members disagree with them.
If they're convinced they're right, if they're considering the other argument but disagreeing,
they have to put it on the line and do it anyway, right? That's their job. That's literally what
their job description is. But what you want to be able to do is pause for a second and say,
well, hold on. Is that criticism valuable and all I've taken on board and either banning the whole
project or mended in some way, et cetera. And in my mind, when everybody's looking at you,
you. There's only one way to do that. And that is first admit, out and then say, give me a second to
think that through and then go, actually, no, that's not a problem. And here's why. You may be right.
Let's back up and rethink this. Yeah. I think it's also important just to thank people for giving
you feedback. Say thank you. Like, even if you don't have an immediate response, you create a little bit
of a buffer, but just be genuinely grateful when someone chooses to give. Because not all feedback is going
to be right, by the way. They're not always going to be right. But I do think you should show gratitude.
dude. I'm curious, you brought up your dad. Was your dad also genetically a happier person? What was
your dad like? What was your upbringing like with your dad? Yeah, so he's a genetically happy guy,
but he's also this, he was the sort of young and aggressive bulldozer type person. He was a chest surgeon,
and he couldn't get along with anybody. And so he literally moved the family to Alaska because it's
sort of wide open spaces. And, you know, you can, you don't have to be as political up there and, and get
along with everybody. He just wasn't very good at getting along. He's kind of a disagreeable person.
But as part, he was a genuinely good guy and a very happy guy. He had too much work because he's
the only heart surgeon in the state. So anyone who got in a car accident or stabbed or shot or just the
cardiac arrest went to him. But when he could, when he had time away, you know, this is in 1960s
and 70s. So dads are busy in those. They don't spend time in the family the way they do now.
But when you have time away all, he always wanted to go skiing with us or go ice skating or do
something that we'd all get together and kind of, Steve, life is a ton of fun and you ought to
take those moments and enjoy them when you can't. What was it like growing up in Alaska?
Okay. It's, in some ways, it's just like anywhere else except darker and colder. It's not that
different from Minnesota or Maine or any of those places. The big thing is that at least when I was
a kid, there was so little infrastructure that it's a great place if you like to do things on your
own in backwoods. And my dad, that was his thing. So we would just go to a mountain that there was
not a single human on it. We're in the middle of nowhere. And then we would ski up it and ski down
it. That was our whole day because it takes a long time to climb a mountain where this
was 20 feet deep. And so, you know, if you don't enjoy those kinds of activities, you're in the
wrong place. And you go from Alaska to eventually Australia. What we'll walk me through.
I know we briefly talked about before we record a boat, but what we'll walk me through the decision to
move to Australia.
Well, so I'm, first of all,
I'm soft and weak weather-wise. I don't like to be cold anymore at all, ever.
So you kind of grew out of that? Like you grew up tough and strong and I can handle
cold and ski anywhere, but now that's gone?
I, look, I could do it and I was tougher as a kid, I was an adult, which is weird,
but I also, I always was cold. I always felt cold.
And so I remember walking to school in the morning and it's always dark.
And so you would know how cold it is by how,
crunchy the snow feels under your feet because there's mostly snow, but if it's soft snow and
forgiving or isn't this gritty, cold, icy, horrible stuff and it just goes right through your bones.
Anyway, I always, I always did like that. And when May came around, I was thrilled that the snow
was melting and the summer was here. And now I live so, I'm in Brisbane, Australia, where
in the winter, the high every day is 70 degrees. And that just suits me so well. But I have to
been on such a weenie that when it's only 70 degrees outside, I've got a jumper on, I bundle up,
because I find it cold if it's below 80, 85 degrees.
How about the connection element of making a move across the world?
Because I imagine you and your wife had friends, you had community, you could collaborate
with people, right?
You're a professor to leave all of those relationships.
And maybe I don't know if you had any in Australia or you started from zero.
But I feel like that could impact happiness, right?
Making a move across the world, I know they're great people down there.
But still, if you don't know any of them, you have no relationships, that could take a while.
What was that like when it comes to the collaboration element and connecting with other people
if you don't have a built-in network of those that you already know?
Yeah, that's a great question.
And I had the advantage that I was, and we're a family with young children and lots of work to do.
And so I have limited time for socializing and outside my family.
and I didn't know a soul.
And so if ever there's a time to not know a soul,
you don't want to arrive as a young, single person,
and not know a soul, because then you're bored and lonely.
But if you arrive as this crazy, busy person with small children,
well, bored and lonely, it's just not in the cars.
You're overwhelmed.
And Australia is actually a kind of hard country to make friends in.
And the reason for that is that, unlike Americans who are very residentially mobile,
Australians tend to stay in the cities that they grew up in.
And so their social networks are pretty full.
when they're adults. They've known all the same people in the same town. They've high school friends,
college friends. And so it's hard to insert a new person. There's nothing wrong. They're just
busy. They've got a very full network of friends. Whereas Americans move all the time for jobs and
things like that. And so they're much more open to creating new friendship networks. And so what I found
was that if I look at all my best friends on Australia, some of them are native Aussies,
but most of them are actually expats like myself who arrived, who didn't have these full
friendship networks and so we had spare time and we would get a coffee and then over time we became
friends interesting i'm curious bill so you work with college students you have for a long time
let's say you're meeting with a recent college graduate who doesn't fully know what they want to do
other than the fact that they want to leave a positive dent in the world what are some general
pieces of life slash career advice you'd give to them.
So that's a super intimidating place to be.
And it's this modern problem that never existed for ancestors.
You know, 10,000 years ago, nobody in the history of time ever asked a kid, what do you
want to be when you grow up?
Because there's only one answer.
I'm going to be on to gather, right?
That's what every single human does.
And now suddenly, not only are there a zillion jobs, there's a gazillion jobs because you
could be this YouTube influencer.
good events in new career. You can do stuff that when I was a kid just simply didn't exist.
And so on the positive side, the wheelchair oyster, you can be anything you want. On the negative
side, though, it's a little bit like walking into a really fancy chocolate shop. And there's a gazillion
chocolate sitting on the trays. They're really hard to tell apart. And the only way I know
which one I like is to literally try all of them. But I'm going to be sick if I eat more than 10
of those suckers. It's just not possible. And the line's going to build up behind me if I'm, well,
I'm going, oh, do I want those prelines?
or the hazelnut, you just can't do that.
And so with this overwhelming choice,
is actually can be a bad thing too.
And there's some really nice work,
for example,
Sheena Iingar and others have shown
that if you give people an ice cream choice
and you say, here's three flavors,
they'll always pick their favorite.
They're really good at that.
If you give them 50 ice cream choices,
they'll often pick an ice cream they don't really like
because they were kind of overwhelmed by choice.
And the downside of the world that we live in today
is that we're kind of overwhelmed by choice.
And so it's intimidating because you can't, it's not chocolate shop.
You can't keep going and try different chocolates every day for 20 days.
And then you'll do it because careers are hard to try.
And they often require enormous amounts of training before you get to the point where you even know what's like.
One of my daughter's good friends is her dad is a doc.
And he and I are standing around watching the kids play.
And it's like, you know, I hate my job.
And I was like, really?
And he goes, yeah, by the time I finished medical school, I was like, I don't think I like medicine.
And he goes, but I put so much money and time into it.
I thought, well, don't go back to law school or something.
Give it a try.
So I did.
And then I got into my practice and I still don't like it.
But now I've got huge expenses with my practice and I'm doing really well.
But I can't just stop doing it because all these people work for me.
And, you know, you get stuck in this fur-line bear trap where things are comfortable,
but there's no escape, right?
And so it's really hard to get around that problem.
It's hard to know yourself well enough to know what you'd like without trying everything when you simply can't.
And what I've learned is that what you can do, though, is back off and say, well, what are the elements of a job that I really enjoy?
What do I want the day-to-day existence to look like?
And just as a very simple, for example, am I happy in front of a computer screen or do I need to be face-to-face talking to people?
Am I, do I want lots of alone time or do I like to be surrounded by people all day?
And if you ask yourself those big questions that lots of jobs fit those various answers,
then you can at least window it down to a series of jobs that you actually would find enjoyable.
And then really you should ask yourself, what are your strengths?
So where will I stand out positively?
I'm not a data guy.
Let's not go that way.
I am a person, you know, whatever you are.
And it may not get you to a career that you love.
But it's, if you get lucky, it will.
But it also, it will help you avoid careers.
it just don't suit you at all.
Yeah.
And I do think you have to have an element of experimenting and being willing to try stuff.
It's really, really hard to know without having done it.
And so I think you have to be okay with the fact that you probably won't get it right initially.
There's a good chance you won't.
If you do, great, but you may not and it's completely okay, right?
It's okay to try stuff, make a move.
Like, yeah, be committed when you're in and really be reflective, but also,
know that most people don't get it exactly right right away. And if you don't, that's okay.
Bill, this is amazing. I know we're right at time, man. The book is called The Social Paradox,
autonomy, connection, and why we need both to find happiness. I'm often have PR people sending
stuff my way asking me to have people on my show. This is the opposite. I found Bill. I found his
book. I was fascinated. I've heard you on other podcasts, Rogan and Chris and these guys and thought,
I've got to talk to this guy, man. And you certainly.
delivered. I really appreciate you being here, man. I love your work, and I would love to continue
our dialogue as we both progress. Thanks, Ryan. There's been tons of fun chatting about all this stuff.
It's taking me in a direction I don't usually think about, which I find super interesting.
Love it. Awesome. Thank you so much, ma'am.
It is the end of the podcast club. Thank you for being a member of the end of the podcast club.
If you are, send me a note, Ryan at learningleader.com. Let me know what you learned from this great
conversation with Bill Von Hipple.
Few takeaways from my notes.
Are leaders born or made?
Yes.
Like most things, it's not a black and white.
Answer, the key is to use your unique strengths to effectively inspire others to do the work that must be done in order to achieve the goals of the team or the company.
You have to know yourself, learn your strengths and double down on those to be a good.
an authentic leader to effectively lead others.
And I was surprised by how much of our happiness,
health, and strength were based purely on our genetics,
about 50%.
Some people are just born happier, healthier,
and stronger than you.
It doesn't mean you can't be happy,
healthy,
or strong.
It just means that you need to work harder to make it happen.
That's just life.
And then leaders,
It is lonely at the top.
What do we do about that?
We need a group you can trust and you enjoy their company.
That Google study is they do everything in teams.
What's needed?
Psychological safety.
You've got to be able to disagree with each other.
Give feedback.
Receive that feedback really well.
It's on the leader to create a culture and environment for healthy disagreement and receive feedback in a way that encourages
more of it.
So good.
Once again, I want to say thank you so much
for continuing to spread the message
and telling a friend or two.
Hey, you should listen to this episode
of The Learning Leaders Show
with Bill Von Hipple.
I think he'll help you become
a more effective leader
because you continue to do that
and you'll also go to Spotify
and Apple Podcast
and subscribe to the show
and write a thoughtful review
and rate the show,
hopefully five stars
by doing all of that.
You are giving me
the opportunity to do what I love
on a daily basis.
And for that, I will forever.
Be grateful. Thank you so, so much. Talk to you soon. Can't wait.
