The Pomp Podcast - #1121 Mike Salguero | The Founder Who Bootstrapped To $500 Million In Revenue
Episode Date: November 15, 2022Mike Salguero is the Founder & CEO of Butcher Box. In this conversation, we discuss his journey from failing at his first business to bootstrapping a $500M business at Butcher Box. We also talk ab...out Mike's methods to building businesses, interacting with his executives, and how he structures his day. ======================= Valour (formerly DeFi Technologies) represents what’s next in the digital economy -- providing simplified, trusted access to crypto, decentralized finance and Web 3.0 investment opportunities. Institutions and investors can gain diversified, secure, compliant, and easily tradable access to a diversified set of industry-leading equity products and protocols, through a single stock purchase on a regulated exchange. Currently listed on U.S. (OTC: DEFTF) and Canadian (NEO:DEFI) exchanges. For more information or to subscribe to receive company updates and financial information, visit our website at valour.com ======================= Compass Mining is the world's first online marketplace for bitcoin mining hardware and hosting. Compass was founded with the goal of making it easy for everyone to mine bitcoin. Visit https://compassmining.io/ to start mining bitcoin today! ======================= Arculus is the next generation crypto & NFT cold storage wallet that combines one of the world’s strongest security protocols with the easiest to use form factor and app. Arculus requires 3-Factor Authentication to ensure only you have access to your digital assets – something you know – a PIN, something you have – the Arculus Key Card, and biometrics. Learn more and buy it now on getarculus.com. Use promo code POMP to save 15%. Remember, with Arculus, it’s your keys, your crypto. ======================= Exodus is leading the world out of the traditional financial system by building beautiful and user-friendly blockchain products. With its focus on design and user experience, Exodus has become one of the most popular and loved cryptocurrency apps. It’s supported on both desktop and mobile, allowing you to sync your wallet across multiple devices so you can have access to your funds anywhere. You can instantly exchange around 100 different cryptocurrencies straight from your wallet. Interactive charts let you view an asset’s price history and your portfolio’s performance over time. And maybe the best part, Exodus is integrated with the Trezor hardware wallet - making advanced security easy for everyone. Visit exodus.com/pomp for your free download or search Exodus on the App Store or Playstore. ======================= Amberdata provides the critical data infrastructure enabling financial institutions to participate in the digital asset class. We deliver comprehensive data and insights into blockchain networks, crypto markets, and decentralized finance. Download our Digital Asset Data Guide at https://www.amberdata.io/pomp ======================= LMAX Digital - the market-leading solution for institutional crypto trading & custodial services - offers clients a regulated, transparent and secure trading environment, together with the deepest pool of crypto liquidity. LMAX Digital is also a primary price discovery venue, streaming real-time market data to the industry’s leading analytics platforms. LMAX Digital - secure, liquid, trusted. Learn more at LMAXdigital.com/pomp =======================
Transcript
Discussion (0)
What's up, everyone? This is Anthony Pompliano. Most of you know me as Pomp. You're listening
to the Pomp Podcast, simply the best podcast out there. Now let's kick this thing off.
Mike Salguero is the founder and CEO of ButcherBox. In this conversation, we talk about how he
failed at his first business, and then he bootstrapped a $500 million revenue business
in ButcherBox, what exactly he did to build the company, how he interacts with his executives,
how he structures his day and much much more i really enjoyed this conversation with mike and i
hope you guys enjoyed as well once you get done listening jump on twitter let us know what you
liked and what you didn't like what you agreed with and what you disagreed with we really
appreciate the feedback all right let's get this episode with mike i hope you guys enjoy this one
anthony pompliano runs pomp investments all views of him and the guests on his podcast are solely
their opinions and do not reflect the opinions of pomp investments you should not treat any opinion
expressed by Pomp or his guests as a specific inducement to make a particular investment or
follow a particular strategy, but only as an expression of his personal opinion. This podcast
is for informational purposes only. All right, guys. Bang, bang. I've got Mike here. You've
built a business that you bootstrap, raise no outside money to over $500 million in revenue,
which makes you seem like an absolute genius. And a bunch of people are like,
how the hell did you do that? We'll talk about that in a second. You also previously raised
$30 million for a company that you learned a lot of, uh, uh, things not to do doing talk a little
bit about kind of that first big experience, trying to build a business, raise a bunch of
money and like it not work out and kind of how you thought about, Hey, where do we screw up?
And like, what lessons did we learn? So that then it set the ground for butcher box to eventually
become this huge business. Yeah, for sure. Um, so I was 26 years old. Uh, my co-founder and I
were best friends and we wanted to do something. We didn't know what we were going to do, but we
had to find something to start or to run. Get rich. Yeah. Uh, get rich. That's right. Um,
and it was like a very financially motivated, very much American dream. Like we want to like
do something ourselves, make money, stop having a boss. And, uh, my, my co-founder loved custom
woodworking. He had just bought a coffee table on this website, custom made.com. And he's talking
to the, the, the woodworker who made his table and the woodworkers, like I get all my work from
custom made and I pay $35 a year for my subscription. This is like a $2,000 coffee table.
And so we're like, this is great.
Like everything you search for around custom furniture,
if you typed in custom-made bookshelf or custom-made desk,
custommade.com showed up first, and these guys were cleaning up.
So we bought the website off of a guy for $140,000.
Why did he sell it for so cheap?
That was four times revenue.
So I had been transitioning out of a job, and I had written him months prior.
And then when I left the job, um, my last job that I worked for someone, he wrote me like two, two days later and was like, I'll sell. And so we didn't have $140,000. We, uh, put down $5,000 and had 90 days due diligence where we ran around town, uh, ran around Boston trying to convince people to give us money. Um, and this is like 2008, right? When Bernie Madoff just ran off with everyone's money in Boston. So it was like, it's a tough time to be raising money.
um it's funny that you say 2008 bernie madoff not global financial crisis like like the bigger
thing was bernie madoff in boston i mean like if you were the the people we were connected to and
trying to raise money from in boston had like just just been personally impacted by bernie madoff
jesus and they're pissed or like they're like real pissed like uh yeah all my money went to
him and now it's gone um and so we bought this website and we started this subscription business
where these, uh, woodworkers would pay an annual fee to be on the site. And we tried to like
upgrade the site, but just, I mean, we made so many mistakes on that website.
How many of the mistakes are on the website where, uh, you're young and didn't know versus like
you had this theory of we'll make more money or it'll be a better product if we do X. And like
your assumption was just wrong. At the beginning, it was really like, we're young and we didn't
know. Like, you know, I look at entrepreneurship now and, um, I think it's a lot better resource
than it was. Like if you don't know how to build a website, you can find that information in 2008.
Like I didn't feel like there were a lot of people out there who could explain to us like,
here's what you do and here's what you don't do. There's podcasts, there's blogs, there's Twitter,
there's like all this stuff. And then you also like know many more of the people who've been
doing this for now, you know, a decade plus after 2008 that you can reach out to and ask.
Right. And so we didn't have any of that. We built a website that was really bad. Um,
and you know we had all these makers calling and complaining about how all their work dried up
the seo dried up we just like it was a nightmare it was a nightmare and it kept crashing and
is there a moment where you're like all right we raised some money we bought the website
we thought we were improving it oh shit we may have actually been destroying it like is there
like a one moment where that like hit you uh that that was pretty much every day
i mean we just we just did our best to just destroy all the value we purchased
um so then we we raised a little more money all this was friends and family at this point so we
had gotten up to like a million dollars of raised capital mostly people that we had worked with
before in real estate and then we decided you know everyone's like raising money from vcs like
we should go raise money from vcs of course yeah so we go out in like uh what was it it was um
the summer of 2011 so we go out in 2011 and we're going around with like hey we're a woodworker
listing service. And every VC is like, hell no, woodworker listing service, not in a million
years, like not a venture thing. This won't work, blah, blah, blah, blah, blah. But nevertheless,
like we were really good at persistence and sales. So we just kept going, kept going, kept going.
And I remember this moment, like vividly, uh, we, we built this feature called the job board
where, um, a customer could like, say, I'm looking for a custom bookshelf in, um, Lake
Placid, New York. And then a local maker could like bid on it and say, Hey, I could do that for
you. And the reason why we built it is because when, um, when we would call these, these woodworkers
and say, Hey, we have this, it's like, there's all this work on here. You should join. They were
like, well, how do I know there'll be work? And so we built this publicly facing job board that
we would say, Oh, here's your zip code. Look, there's been three posts today that you could
respond to anyway. So I'm in this VC meeting and I'm like, pull up the job board and pull it up.
And I'm like, all we have to do is stand in between these transactions.
And they're literally like coming in.
It's like, boom.
Oh, so it's like working.
It's working.
Yeah.
People are posting stuff.
You ever seen a live demo that worked?
And we're like, all we have to do is stand in between these transactions and we'll have
the largest marketplace for custom stuff.
And as soon as I said the word marketplace, everything changed.
Like the VCs went from like, no, no, no.
To like marketplace.
You could be the next Airbnb.
I'm like, yeah, of course.
Yeah.
That's what it's going to take.
like no problem yes we could be the next airbnb and they're like great we're in and so we're in
right marketplace on the top of the website well and i think you know it's like um i have a lot to
say about vcs in my experience but one of the things that's really important is that the vcs
are pattern matchers right so if you're out raising money um the more that you can point to
this being like part of a pattern that they're currently very interested in like they say yes
that's just how it works so in 2011 everyone was trying to chase the next marketplace uber had just
gone out airbnb like people are like i can't miss the next marketplace and that that worked so we
raised like two million dollars uh five months later we raised another four and then a year
later we raised 18 um and so it went from like nobody wanted to touch this thing to like everybody
wanted to touch this thing now the problem was that the business that we were selling people
on this marketplace where we were going to stand in between a maker and a buyer it didn't work like
nobody wanted to actually transact that way so like so there were lots of people interested in
projects but they generally were very fickle they'd fall apart the maker would pull them
off off platform because it was easier for them and for a whole host of reasons it just like
i was interested in the custom bookcase until you told me it was twenty thousand dollars i'm not
yeah exactly like i want ikea prices but i want it to be custom and so we had a really hard time
vetting people and building a liquid marketplace but because we had raised all this money and
because we had said the word marketplace and because that's what people invested in
it was very hard to unwind it and be like hey you know what we're just gonna be a subscription
business now like we couldn't be and so we had this subscription business that was like a pretty
decent business before we raised a bunch of money and we just like we we got stuck and then it became
I'm like, OK, well, it's got to be your team.
That's the problem.
So we had Google.
So Google was one of our investors.
They're like, hey, do you want us to send our engineers around just to, I don't know,
poke around, do an audit of what's happening on your site?
And we're like, yeah, of course.
Google, that's awesome.
They come in.
They're like, yeah, this is bad.
You guys need to scrap this whole thing and rebuild it.
And we're like, oh, shit.
OK.
And so over the course of a year, we-
Thanks for your opinion.
But go back to Google.
Well, I didn't have the confidence to say that.
That's what I should have said.
Yeah.
Right?
What did you say?
What I did instead is I was, we're going to fix this.
And we ended up basically firing everybody.
And so I heard this analogy once of a startup being like you're hacking through the jungle with machetes.
And you're just looking for a trail somewhere.
And what you need is people who just have, you know, are relentless at hacking and finding a trail.
And then they find a trail.
And maybe that trail leads to a dirt road.
and in in the custom-made business um we got to this dirt road there was a nice shiny google
funded bus on the dirt road and i was like i don't think you guys know how to drive
and i left them all in the jungle all of them so all my friends all the people who like built
this thing from the beginning all the people that were in the trenches with me we left them all
um and that is by far my biggest regret of the whole experience were they pissed
yeah i mean yes and no it depends some of them actually are now working for me at butcher box
which is cool um some understood it they understood like the pressures we were under but yeah a lot
were super pissed yeah because they helped me build this thing and then at the very at the
very moment where it became like oh we we attracted outside investment because of all the things you
did we're like you're not good enough um and uh i mean it's never it's never easy to let people go
and to do it on your terms instead of theirs so yeah so you do that how do you get from like we've
raised whatever 30 million dollars whatever it ends up being to like okay this doesn't work like
it's over so it went something like this first it was the circular firing squad like this must be
an engineering problem this must be a product problem this must be a marketing problem like
basically every department department by department it's their fault it's their fault
is their fault everyone's problem but google's everyone's everyone's problem except like the
investment thesis might not have been the right one then it became our problem so my co-founder
and i uh it was like we don't think you guys are the right people it was like okay uh so then they
made us like wave wave rights and you know kind of um did it get nasty yeah a little a little nasty
can uh whatever you're allowed to say uh you can take out names whatever but like i think there's
a lot of people who only see the positive side of like interacting with investors. Like what can
you tell me about the nasty part of it? Like, did they pressure you guys to do things? Like how did
that work? Yeah. So the nastiest thing that happened was we had negotiated as, uh, all should
do that despite the fact that we had investors that when it came to management decisions, um,
including, uh, replacing ourselves, that that was up to us. Right. And so if you have, if you're
raising, if you're raising capital and it's competitive, you can get something like that
put in there. Uh, most founders don't even know that they should negotiate for that.
So we negotiated for that. And, uh, at the end it was like, you need to waive that
because we're going to try to replace you and we want you to waive that. So if we find someone
great, like we can replace you. And we were like, no, like, what do you mean? You already,
like you already negotiated for that. And, and they basically were like, we're going to blackball
you we're gonna make sure you don't raise any more money and you'll be dead yep you're gonna
erase it and we're like okay like sure you know you you back down pretty fast yeah at least we
back down pretty fast now you know uh if you could go back to that moment now knowing everything you
know what would you have done like just on the fuck off well the the problem with the business
was we were we were like look we're burning five hundred thousand dollars a month five hundred
thousand dollars a month a lot of money we're like this business isn't we're not going to make it
like there's a wall we're going to run out of money we're not going to make it we need to like
dramatically reduce staff change our business model do something different like and and our
our investors were like no um i got it you know like basically at first it was well we're going
to try to replace you guys as ceo or you as ceo mike uh and we want a new cfo ceo to see like
a full company of people that was the reasoning and then after that it was like well we're going
to try to sell and we want the new company to see like lots of people and like neither of those were
very good investment philosophies but nevertheless we kept burning money um and so at the very end
we had taken a um small venture debt line as part of the 18 million and that bank was like
your bank balance is below what you owe us and none of your investors are willing to pony up
anymore we want to do uh what they call a friendly foreclosure so they basically did a foreclosure
um friendly they just throw that in for yeah yeah just to make it sound better
just to make you like you know smile while they do it no as i understand it like um you know a
lot of these venture banks work kind of on the side of venture capital firms right so they they
have lots of deals together and so it's basically like they're playing a long-term game with each
other they're like look we we're the debt provider we come out first there's not enough debt here
like we don't get the big return you're the equity provider kill this deal and we you know on the next
one we'll take care of you um and so ended up getting foreclosed on we uh fired everybody um
then my co-founder uh the relentless bastard uh went back took it out of bankruptcy took four of
the people who were still there and is still running the company but but did everything we
wanted to do pivoted it you know leaned out the team did all the things and wiped all the equity
holders so everyone got zero none of the original investors benefit correct post uh and neither was
the debt yep got it so the only saving grace of the whole thing on investment wise is uh as part
of the 18 because the the deal was so oversubscribed um we were able to do secondary so we were we were
able to offer all of our original like friends and family three extra money we were able to take
some off the table small but like we were able to take some off the table uh that was the only
saving grace otherwise i would have been seven years lost everyone's money and had nothing to
show for it how many of the friends and family took the secondary most okay not my mother that's
well that's bad but that's better than i have faith in you it's like yeah no mom please don't
next time it's like mom this is it take it uh but like what's interesting to me is obviously
secondaries became very popular especially last year in 2021 and uh every single mathematical
formula you could think of outside of this is the next facebook this is the next airbnb this is the
next one i mean not even airbnb but like you know these big companies you should take some yeah of
the money off the table uh even if it's just 1x what you invested so you don't lose money on the
deal right now you're playing with house money whatever but because it's been so celebritized
and like it's so sexy to be the seed investor or whatever in like the next unicorn that becomes the
like 100 plus billion dollar company nobody was taking secondaries except for many of the founders
were taking secondaries right but none of the early investors were because like oh my god you
know such and such firm or this firm or this firm is like coming in like they're smart so like i'm
is going to ride. Right. And so it's very fascinating because like, actually the math
tells you to take the deal or at least part of the deal, but like psychology takes over and humans
are dumb and we're just like, ah, screw it. Let's let it ride. Well, one way that companies
manufacture that, um, is that they, they, they make it all or nothing on secondary. So they say
you have to sell your entire position, um, or nothing. And so in a lot of cases, then people
are like, well, do I want to sell everything? But in the cases where you're actually able to
sell a piece, like I don't see any reason why you shouldn't be selling a piece, especially because,
you know, I think what the past year has taught all of us is like, uh, everything looks great
when you're riding high, but when the tide goes out, like you want to make sure you have a little
bit of liquidity in your, in your back pocket. So you get into bad times. Yes. Thankfully,
friends and family for the most part are okay. Yes. They wanted the grand slam. They got a single
fine. Uh, how do you go from that to ButcherBox? Yeah. So, um, I actually had all of these designs
to take a hundred days off. Um, I had a five month old daughter at the time and, uh, she's
not five months anymore. No. Yeah. She's grown up a little bit. She's eight now. Um, yeah. So I had
a five month old daughter and I was like, you know, I'm just going to like, I'm going to take
a hundred days off and just like lick my wounds and maybe go to a meditation retreat and like
figure out what's what uh i ended up taking the weekend off and then starting butcher box um
and uh i did because that's so gracious of you you took a whole weekend
memorial so it was a long weekend it was got an extra day there um so i i had been so my wife uh
has a autoimmune, uh, condition, um, thyroid condition. And we were following all of these,
um, elimination diets, like anti-inflammation diets to like help her with her, uh, with her
condition. And they all said, eat grass fed beef. And, uh, we couldn't find it. Um, couldn't find
it in the grocery store or maybe there'd be ground beef, but there wouldn't be anything else. And I
just became obsessed with this. Like, well, how do you get grass fed beef? And I ended up like in
the last year as custom made was failing, I ended up starting to buy cow shares from different
farmers, local farmers. What is that? Cow share is where you buy like half a cow. And so you get
like two massive trash bags full of meat. That's all different cuts from a cow. And so the cow
share was too big to fit in my freezer. So I started selling it to like my friends. So I
basically like, you know, split it up like a drug dealer and get my little head stash for, you know,
for free. Uh, diluting. Yeah. Yeah. Diluting. Exactly. Um, and so, you know, somebody was like,
somebody who was in my office was like, this would be so much better if it was just delivered
to my house. And I was like, Oh, you were like saying like, Hey, you can come by it, but you
gotta like come to my house. Well, no, they were, um, I would bring it to work and it was like
people from work who would buy all these shares off of me. Um, and he's like, this would be so
much better if it was delivered to my house. I was like, yeah, that would be better. And at the time
I was looking for, uh, I wanted to run a hobby business and I wanted it to be like modeled after
like the Tim Ferriss four hour work week. I'm going to be living in Argentina. I'm going to
pick up my laptop, look at it for 10 minutes, close my laptop, go about my day. And I thought
a subscription business, especially because of my experience with custom made that a subscription
business would be like much better because, um, there is recurring revenue. So once you get it
going. It's just like, it just feeds on itself. And so I just got this crazy idea that my hobby
business was going to be like sending grass fed beef to people's houses. Um, and so I, uh, I didn't
know how to like put all the pieces together. I didn't know how to, I mean, I ate meat, but I knew
I'm not a meat guy. Um, I didn't know how to buy me. I didn't know how to ship me. I didn't know
like the first thing about any of it. Did you, was this on it before we kind of get all the way
into what you did you're doing this for like a year just kind of poking around buying this is
like uh uh me plus leftovers yeah right did you like run actual tests like did you like set up a
website or anything or was it like oh this sounds cool it could be a hobby business like we're
starting a business yeah so the idea was so first of all i didn't know how to do anything and then
i met i i hunted down the former head of operations of omaha steaks which at the time come to like
your house and like try to sell you steaks uh they they do that very rarely but yes they do do some
of that but it's a you know it's a 500 million dollar gift giving business um been around for
100 years uh catalog and direct mail and all that um and so he was the guy who like knew how to buy
the product how to ship the product interesting so i reached out to him on linkedin and he's like
yeah my non-compete ended like i'll help you out and so then pieces started coming together it's
like oh okay here's how you do it he's like here are some farms and here's like the shipping
facility and like so things started to coming coming together and so when i was leaving custom
made um to me it was like i could either wait and like kind of lick my wounds and figure things out
or i could just get started on this new venture as fast as possible it's like a rebound yeah and um
because i didn't think it was going to be very big like i was i was literally like if i have a
thousand subscribers and i make twenty dollars per subscriber it's twenty thousand dollars in
gross profit i'll outsource some stuff to like a couple filipinos and i'll probably be able to
bring like ten to twelve thousand dollars a month and like cover my nut that was it that was like
that was it that's the dream for like a lot of people i like to say that i failed miserably at
that dream like i did that is not what happened um but and the other thing was i thought that
so the way i wanted to start was via kickstarter because with custom made it was a two-sided
marketplace so there's a buyer and a seller and so as ceo of custom made i went to school on like
marketplaces and marketplace dynamics and um and there's this there's these points of time
in marketplaces where they they reach like saturation on the internet and then there's
huge opportunity for people who know to how to play by the rules um so early days ebay it was
like there used to be stores where they would sell your stuff for you because they knew how to like
write good descriptions and take good photos nowadays ebay's figured out how to like make
that all part of like the app and that opportunity is gone but it was it was a big opportunity for a
long time amazon marketplace etsy marketplace people are taking advantage of these arbitrages
I thought Kickstarter was like rife for that.
And it was.
So, um, our whole, our whole thing was to, uh, get the Kickstarter verified badge because
we, we noticed that Kickstarter verified put you on the homepage, put you on the top of
the food page, put you in search.
Um, Kickstarter would send a tweet about you.
Like they would do all these things.
And so we tried to deconstruct, how do you get Kickstarter verified?
Which was one part like blowing through your goal on the first day and one part momentum
and like we just how did you deconstruct that so like you realized okay this stuff we just started
analyzing all the ones that were yeah we like look at things that um went live and like oh look they
got the badge oh they got the badge like right after they did xyz so just kind of like became
students of what was happening on kickstarter and so we launched in september so i took off
Memorial day weekend. And I actually had an intern, um, who I paid $10 an hour, start with
me on the Tuesday after Memorial day. Uh, cause I was really worried about starting a business by
myself. Like I didn't think I had, I'd had the discipline to like actually work all the time.
Um, so, uh, but I knew if somebody was there, like, I know I can't take more than four days
off, but like, I'm actually worried I can't do the work. Yeah. No, I just, I just thought I would
just like sit on the couch and like, you know, um, not work. But I knew if somebody was there
being like, all right, what's the next mic? I'd be like, uh, okay, do this. And that's how we got
going. Um, an intern is much better than a co-founder at that. Yes, absolutely. I mean,
I, I, yeah, I, I think, um, you know, a lot of businesses fail because of co-founder dynamics.
Um, I'm blessed to still be very close with my co-founder from my first company,
but I never want to have a co-founder again.
Great guy, but.
No, awesome guy.
It's just like when the decision has to be,
like there needs to be somebody in charge.
Yeah.
Even if they're a co-founder,
you need to figure out like,
okay, who's in charge here though?
And I think most great businesses,
even if there are multiple co-founders,
three, four, five, whatever,
if you even ask them, like who has the final say?
Yeah.
They all defer to one person
if the business ends up being great.
Because if not, there becomes all kinds of issues.
And I've also seen companies that said,
okay, we're going to draw a line in the sand.
All the decisions that relate to X,
this co-founder decides.
All the other ones, this co-founder decides.
And even that's a little messy sometimes,
but at least there is some final decision maker
that everyone agrees on for that specific topic.
Yeah, we had a card.
So ours was like the decision card.
So if we were at a impasse
and could not make a decision together um then somebody who started my co-founder started with
a card it was like he could be like i'm pulling the card and then whatever the decision is like
we go with what he wants to do yep but then i get the card oh that's slick yeah so it's like
you better use it on something good because then i'm gonna have the card and you're not gonna have
the card he actually never pulled the card so you never got the card either yeah i never got the
so i don't know if it worked or didn't but uh we we ended up um being able to
settle all disputes um with uh just a lot of arguing all right so you got butcher box you're
is it do you know what the name of this thing is at the beginning or yeah well i started with
meet with a name.com which would have been really bad meet with a name meet with a name because like
the animal has a name because it's being well cared for uh and then i'm glad you did yeah no
that would have been bad. Then a buddy of mine was like, what about butcher box? Uh, and butcher
box.com was taken, um, by, uh, we got it, uh, two years into the business. It was a butcher
in McLean, Virginia. And, uh, he had built it cause he wanted to do butcher boxes and ship them
out. And, um, so we, we had get butcher box.com for a long time or for a few years. And then I
just kept harassing him. And finally he's like, I'll sell you a fine. Um, how much? I think we
paid 10 grand for it and at that point it was like that's a no-brainer let's do it yeah yeah
yeah so uh we came up with the name butcher box the first thing that happened was we i sent my
intern out to like whole foods to talk to people about uh how much meat were they buying per per
visit or per month how much did they pay for different types of meat um how much did they
know about grass-fed beef um and what we learned within one day of just surveying people is um
our model which was going to be we were going to ship a box of grass-fed beef was just not going
to work because people don't eat that much beef in a month and so people are like i would definitely
sign up for something if it had chicken and pork and beef but i'm not going to do it for just beef
got it and so we immediately were like okay butcher box is not just beef we're going to do
beef, chicken, and pork. Our Kickstarter was, um, beef, chicken, and pork, and you could choose
which box you wanted, like all beef, beef and pork, beef, chicken, and pork. Um, were you worried
that that introduced complexity either on the user side or on like the operation side? Yeah,
it, well, it definitely increased a little bit of complexity on the operation side because now
you're dealing with like three different species instead of one. And you have to figure out like
what the grass-fed equivalent is for pigs or for chickens or whatever um but it was definitely what
the member wanted and i wanted to be able to ship a box every month to the member and it just wasn't
going to work if it was beef so it just it just got more you had to do it yeah but the thing that
we did uh so again so we start i'm like i'm only going to put ten thousand dollars into this company
i'm not raising any money because it's supposed to be a hobby and like all right ten grand i can
recoup that this will work um and so less than 10 grand to start the company uh kickstarter all that
and the other thing that we did because we didn't have any money is um we sent out a what we call
the curated box so if you chose beef and chicken we're gonna send you beef and chicken but we're
gonna send you whatever we want like you don't get a choice as the customer um we've since changed
that now we have like a custom box and you can choose from like 50 different products and whatnot
But at the time, in order to not have to carry any inventory, we basically were like, we're going to send you whatever.
So the January box would be like, here are the cuts that are going to be in the January box.
So we could bring in the inventory, run through the inventory, bring in more inventory for February and keep going.
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So this is interesting because you raise no money.
Yeah.
so for those that don't know normally you would have to raise money you then would go spend a
bunch of money on marketing acquire customers and then those customers would almost be like
just-in-time customers because you may get them on Tuesday and ship a box out on Wednesday and
like you're playing an inventory game which you're talking about here because you weren't holding any
inventory did you tell people like hey you have to be subscribed by like January 14th to get the
box that ships on like January 21st like how did you operationalize not being overextended not
having to put a bunch of money in we um so we did hold inventory we just ran it so tight that um
so boxes were always going out okay and um the place that we started with had a cutting facility
attached to the shipping facility smart so we were able to like move stuff uh pretty pretty
quickly pretty just in time um and they were actually i mean what you know one of the things
that i say but people are like how did you grow the business without raising money like i'm stuck
with inventory what do i do uh and one of the things was the company that cut our meat was
actually remarkably bad at invoicing us for the meat
so you know it's like a thirty thousand dollar order of new york strips they like
forgot about for a month and then would bill us for it just so happens you got thirty thousand
dollars of customer revenue yeah exactly exactly so we um we yeah and then find dumb vendors
who have bad operations as a key component
to building a self-sustaining business.
Bad operations, yeah, so our bad billing department.
And then we ended up, over time,
we've actually financed the inventory using debt.
How does that work just for people
who spend all the time in the software world?
How do you finance what would be inventory?
Well, so it's a physical good, right?
So it's a hunk of meat.
And so that has a value to it.
And so there are lending institutions
that will lend against inventory um and yeah so we uh we actually started with our fulfillment
center was like did a program where they would finance our inventory and then there are lenders
who will finance against inventory uh and you can get a pretty low rate because if you default
they get all your inventory and that has like you know they can get 70 cents on the dollar or
something like that for, for selling it. Um, so as we got operations up and showed that we were
like profitable and like a real thing, uh, we were able to do that. Um, which is, yeah, I mean,
inventory from my experience in, uh, our business, as well as mentoring lots of other people,
inventory is an area where I think a lot of people like start thinking, well, I need to raise money,
uh, to fund inventory. And it's really a debt problem. It's not an equity problem.
And I think a lot of people too, that's the point where they're like, okay, I'm going to go raise
money, um, versus trying to figure out different options, different funding options to, uh,
finance it. So Tuesday after Memorial day, when you started this thing, uh, you know,
none of this, you're like emailing or LinkedIn, uh, with Omaha state person. Uh, and you have
an intern. How do you go from, I don't know, a stranger and an intern to like, okay, we're live
on Kickstarter. And like, we get the verified badge and like game on. Yeah. So what do you do
there yeah so first we had to um you know i had been playing around with kickstarter for a while
trying to figure out like what what's happening here um and so we you have to have like a plan
of what you're going to do with kickstarter so for us it was like first of all i want to be able
to ship out these boxes like pretty much immediately i guess so our our our kickstarter
was like september 9th through october 8th and we were shipping out boxes by like the 20th
because we wanted to like get product in people's hands and then roll them to a subscriber um so we
just built a plan of like here are all the things that we need to do here all the people that need
to say stuff and then it just became you know we're we're into um the lean startup book and
just running kind of trying to trying to figure out how to like run tests uh understand what our
customers would like so we did a lot of surveying a lot of like going to whole foods a lot of like
just getting in front of people and asking them questions um and came up with like all right we
can launch this Kickstarter campaign, which you need, obviously you need, um, a video for which
I had a friend who did stuff at custom made for us. Uh, you need like a brand, which I had another
friend who, uh, ran a branding firm that helped us with. Um, so I just compiled all these people
that kind of like help with the, the original unveiling. And, um, yeah, we, uh, I, I didn't
want to spend a lot of money because i wanted it to be a hobby business and so really everything
went through that lens it's kind of like yeah we can't do that because it's too much or we can't
we can't focus on custom buying customers or and during kickstarter that like this we had this big
aha moment where um we had reached out to like anybody on twitter who had mentioned grass fed
before being like hey we're launching this company could you give us some some press when we do
and there was this nutritionist uh this paleo nutritionist called chris chris chris kresser
uh he's a doctor in california with a huge following and um he tweeted when we had when
we launched on kickstarter he tweeted about it he was like i tell you to eat grass-fed beef and this
is like a great great place to go to get it and we just saw all of these signups happen like right
away, like tons of activity on Kickstarter. And we were like, that's interesting. Let's do more
of that. Um, and so no grand boardroom plan of influencer marketing. It's like Chris, the doctor
from California got a subscriber. Notice the signals. Who's Chris number two. Yeah. Yeah. Yeah.
Notice the signals. Yeah. I mean, okay. So here's what I think about like in general with
entrepreneurship, I think people spend way too much time on a business plan, uh, and no time
on a lifestyle design and i think one of the like most incredible things about being an entrepreneur
is you get to actually define what you want your lifestyle to look like and so what i encourage
people to do is to go do like a visioning exercise of your three years in the future like what does
your lifestyle look like what time are you getting up what are you doing do you have kids are you
hanging out with them in the morning are you like are you doing a hard workout like you know what
does that lifestyle look like um i'm not a big believer in business plans because uh every time
i've written one like they change like right away they're complete bullshit for a business that's
starting because to your point like you could have written the whole business plan then you
went literally went to whole foods you're like oh shit it's wrong right totally and it anchors you
on the wrong stuff and then you're like kind of like our first business you're like well this is
what we said we were going to do um and so in this business it was like no we're just going to like
observe and then make decisions based on our observations and then just keep going with this
relentless pursuit of like helping the customer get what they want um yeah and so influencers it
was like i guess we're doing influencers and then we went hard after influencers and um what do those
deals look like in the beginning are you just stroking checks to them or how's it yeah no so
we didn't have any money so uh we couldn't stroke checks um so what we did is we reached out to
these influencers. And the way we reached out to them, uh, we used to call it our Trojan horse is
we were like, we were sending this box of meat and it was curated and we would like to throw
in recipes about the things we sent. So if we send you a back ribs, pork back ribs, like,
and here's a recipe on how to cook them. And so what we did is we went out to these influencers
and we're like, Hey, we saw this back ribs recipe, this whole 30 back ribs recipe, uh,
we're ButcherBox, we'd like to include it in our box and put your name on it and a link to you and
all this stuff. Would you be okay with that? And everyone said yes, because influencers trade on
influence and free marketing. And they're like, oh, by the way, what's ButcherBox? And we're like,
oh, let us tell you what ButcherBox is. And we're like, oh, we're the service. Yeah,
it probably aligns really well with your audience. By the way, we can't pay you to send an email,
but what we can do is pay your residual so every month that that subscriber maintains their
membership we can give you ten dollars or we can give you fifteen dollars or whatever the whatever
the deal was at the time what's the most that anyone was making oh geez i mean we still have
people uh north of twenty thousand dollars a month so there's some people who are as a influencer
slash distribution partner whatever yeah uh for butcher bots are making a quarter of a million
a year yeah that's fucking crazy amazing right yeah and so for them it was it was amazing for
them yeah and we backed into this like you know unbeknownst to us we backed into this really
interesting moat because there there have been other companies that have come along and and sold
meat in the mail um but what is the motivation of that influencer to go like work with them when
they're already like getting this like residual income stream for they don't even have to do
anything else yeah they don't have to do anything else and that's right i just don't get my twenty
thousand dollars as long as my people don't leave so are you really gonna like go hawk some other
product and and destroy that income stream probably not yeah so we yeah we just like
stumbled upon this like pretty sweet thing and we went hard after uh if you were like in paleo
hole 30 crossfit keto like you almost definitely wrote about about butcher box at some point
and we actually were like i don't i want to make sure it's not like oh we gamed everything like
we actually provide a product that people were looking for and their audience was looking for
so it was like a win-win on both sides how much of it was the gamification slash marketing and
you guys are smart there versus like not even if we weren't good at that stuff like the people
wanted this box. And so, uh, we would still have a pretty good business even with just the box
without being experts on the market. Yeah. I think the, to start with, it really was that
people really wanted the box and the, uh, this is true today as well, but the, the industry for
what, what we call claims-based meat, but like meat raised better, we can get into all the,
what, what that means. Um, in 2015 and 16 and 17 was really nascent and people had like read,
Michael Pollan's Omnivore's Dilemma
or had like read some of these blog posts
that I had read and were like,
I want to make a change.
Okay, where do I go?
And there's like nowhere to go.
And then all the farms that you could buy from
were really inefficient
because they would sell like half a cow,
which is two massive trash bags full of meat.
Like where are you going to put that?
Or there'd be farms that would ship direct,
but they would have to,
you'd have to like get it overnighted.
So it was like $150 in shipping
to send you like $20 worth of meat.
you had to be a hardcore yeah and like big time believer with big dollars behind you in order to
do kind of the traditional way you guys basically brought a lower cost option to the that's right
that's right uh and then as we've scaled the industry because at our size we're now like
scaling the industry uh we've we've continued to do it more and more efficiently to drive a better
and better value to people so that they can actually afford to eat this way whereas like
five years ago that was not the case so we're like screwing around we're like oh yeah it's like
small thing with an intern whatever like you make over 500 million dollars a year because of race
outside capital right 500 million dollars in revenue per year is a fucking crazy number thank
you uh how do you go from like oh we were at whole foods and like somebody told us like go include
chicken yeah 500 million dollars a year in revenue yeah so what does that scaling look like so our
revenue path was uh so we did about three hundred thousand dollars in the first uh year um 2015 we
launched kickstarter in september so we did the kickstarter and then we had like some follow-on
subscribers so three hundred thousand dollars then we did five million then we did 33 million
so like those are five x the business six or six x the business you know 33 million
then 100 million then 225 million um and then covid hit so we went from 225 to 450 so we didn't
think we were going to double but then we doubled the business again and then we did 450 to 550 last
year so like slowing down a little bit you can't triple and double yeah it turns out you can't um
and then this year we don't know where we'll end up uh we were hoping to be north of six but
I think that's going to be pretty tough just given the, um, just the environment will definitely be
above last year, but it's going to, um, so 300 to five is a big fucking leap, right? From any
founder that's out there. It's like, I got to 300. They're like, okay, maybe this works. Maybe
like you're still have questions. Right. Five is like, I got a business, right? Uh, is that all
influencers no so influencers was like really got us to like 35 uh and then and then we started
doing well hold on how about how do you get from 300 to 5 you get 300k to 5 million yeah so that's
influencers okay all right 5 to 30 5 to 30 whatever you said deep influencers that's like a stupid
jump yeah right if you had investors they would be like in the lp update you're the first company
right they're like hey this butcher box went from 5 million to 30 million yeah look how smart we are
yeah that's all influencers too yep so you basically got a 30 million in revenue in two years
ish yep uh just going to people and being like do you want to be included in the box and like can
you tweet about yeah that's wild yep and we i mean we we we built a very large program very quickly
we were maniacal about like reaching out to everybody um and you guys are profitable this
entire time yeah always been pretty much from day one yeah so when we got to 33 though um it became
harder and harder to scale um and so what we did we thought we had enough cash flow coming in what
we did is so every every single subscriber that we signed up for the first two and a half years
had to be what i called box one profitable which means we had to make money on you as a customer
that first box fully loaded.
So we'd call it dollars per box.
So we knew the amount of dollars
that we were making off of every box.
Let's say it's $25.
And so we knew that we had $25 to acquire you as a customer.
And then if we acquired you for less than $25,
when you resubscribed,
which 90% of the people would or whatever,
it's all gravy from there, right?
And so that's how we built the business.
So then you've got this bolus of subscribers
who are starting to fund the business
and you're profitable on the first customers.
after a while we were like this isn't going to work anymore we need to dip into month two
so then we it was like okay we'll spend the profit of box one and box two on acquiring that customer
because we had a little bit more cash flow and we're like not feeling like we're suffocating
all the time and you also understood better about the retention that's right like we so you knew hey
if they buy the first box you're probably gonna buy the second yeah we we were then understanding
our lifetime value curves how long a customer would stay for what they were going to buy
how we can influence that and improve that um and so yeah i mean we fast forward to now we're
spending way deeper than two months in because we know what the customer we know the right
customers to try to purchase and then we know um yeah we we we know how to keep them when you start
to get the machine going how many people are working at the business at this time it's just
like you the intern the omaha stakes person and like another person or are you at like 25 people
50 people like no yeah we were we were pretty we were pretty uh lean for several years so
uh and and mostly with uh interns people who didn't people who had a chip on their shoulder
something to prove and didn't really have any knowledge of what we were doing um and so we uh
So, yeah, we brought in Juan, who came in today, was like a freshman at Bentley and was looking for something for the summer.
And, like, we brought on people like that.
And then we just try to keep people going.
The first, like, real hire we made was on Halloween of 2016.
So we had been in business for, like, over a year.
And it was a meat guy, this guy Mike Billings.
and, um, I use LinkedIn once again. And, uh, I reached out to him and was like,
Hey, I've got this business. Uh, he had retired. He, he, he ran meat and seafood at BJ's, which
is like Costco on the East coast. And, uh, he had retired. He was like day trading on the beach and
was bored. And I just somehow stumbled upon his thing, wrote to him and he's like, yeah,
I'll come talk to you. What are you searching for on LinkedIn? I've done this many times.
like okay that's what finally you and i are very similar that's what finally happened
like you're just searching like what is this shit that i could search that might be in their
linkedin profiles i could find this person who's been doing this for 35 years to get on a phone
call so i could talk to him for an hour and take all the knowledge and and you say shit because
like uh i've been asked like well where'd you find this guy i was like yeah i was pooping i was just
like looking on the internet for this guy you know i was like i was like all right let me just type
in meat and he his his linkedin said experienced meat executive he was waiting for someone he
literally was waiting for someone to search meat i got on linkedin so this guy comes in and he's
he's like expensive he's like i went you know my last company i made over 200 grand like i don't
need to make that much because i'll take some equity but like he he needs money and at this
point we're shipping like 10,000 pounds of meat a month. And I'm like, okay. So that's like a few
thousand boxes. And I'm like, we, at this point, it feels like if we bring in somebody who knows
what they're doing, uh, they can probably make up their salary. And we were also like, we were not
sending a great product. Um, there was like, we did this group on one time and there was like
green meat that we shipped out and stunk and like we had to give all these refunds and like
i had we had no idea what we were doing we needed like a professional so this is he was the first
professional yeah but this is interesting because you're like hey i had a bunch of like interns
young people and like people like chips on their shoulders stuff but like omaha steaks guy yeah
right totally mike billings right retired meat executive those people are like pretty experienced
so it's almost like you kind of sound like i don't want to give you too much credit but like
You sound like you knew when to like, hey, we need just hungry people who are like young
and willing to just work, you know, nonstop versus like the experience.
It's like, how did you know when you needed which one?
So I called this the barbell strategy.
Okay.
So what I've found is actually the further people are in their career, the more they
act like the young, hungry people.
Oh, interesting.
And so like you got like a 70 year old who had a 30 year brilliant career, but now is
like super bored and knows freaking everything.
all they want to do is come in and like teach younger people so these young hungry people are
like hey can i learn from you they're like yeah great like sit down let me tell you everything
you know um where where we've tended to have more trouble and i don't want to say like for those on
my team who are listening this isn't as big of a problem but like it's kind of that like late 30s
to early 50s crowd where um really want to make a name for themselves need to be moving up within
the company also want to coach soccer all of which all this stuff is great but like when you
have somebody who's super young and hungry and you can pair them with somebody at the end of their
career either they had retired and are doing another one or like are about to retire that's
where magic can happen it's the extremes it's like um i've seen this over and over again so
it's interesting the way you're describing it but it's like uh a lot of times venture capitalists
which we'll talk about whether you like them or not uh we'll talk about like you want to find a
founder who is amazing at one thing like if they're amazing at sales or they're amazing at
technical ability or amazing at whatever they don't need to be this super well-rounded person
a lot of times it's just like be amazing at one thing really what you're talking about here is
like oh this person has so much knowledge that it's on the extreme end because they're at the
end of their career or like this person is willing to go above and beyond and work so many hours and
like be so tenacious that's on the extreme of the spectrum the people in the middle are actually the
most well-rounded people because they still kind of sort of work hard right they kind of sort of
know what they're doing. Like, but it actually is like this very weird middle ground, which, uh,
sure there are plenty of outliers, but like, that is maybe not the best place if you want to have
extreme outcomes like you guys have had. Yeah. Yeah. And if you remember before I was talking
about like how my first company, I left all the people who helped hack through the jungle, uh,
in the jungle, uh, this time around, it was really important to me that, um, I was going to take all
of these uh interns or you know they're kind of like the younger people and teach them as we were
going so that they could they would be able to drive a bus by the time that we needed them to
drive a bus and so that was really important to me is to like pair them with with older people
grow them help them to understand where like where they might be blocked so that they are prepared to
take on big pieces of our organization and one of the coolest things about running a company
especially a company that has like grown as much as we have is watching people's careers just like
skyrocket you know you come in as an intern and then you're running a division of the company
and like it's just been really humbling to see i forget who wrote this uh a while ago but i read
a blog post and it's like what do you do if you're like graduating college right and the argument was
like don't go work at the big tech companies right you're just going to be one of 20 000 people or
whatever uh and actually if you're reading this blog post like you shouldn't start a company
because like you would have already done it if that was who you were the best thing to do is like
go join like a series b company that is already heavily de-risked but still has growth in front
of it and so if you were like early ish at uber or early ish at airbnb or whatever like you get
the brand uh um kind of recognition of the company because of what it becomes eventually
you also learn a lot because you're getting thrown so many different things and if you're good you
can move up in the organization that you're describing. It's like, it's this very unique
place to go, uh, where you still do get the benefits of like growth in a business, but you
don't have to take the founder risk. Yep. And so like, I always thought that was like pretty good
advice, uh, in terms of like these young people where they should go. And you guys pretty much
for the last three years, like fit that almost perfectly. Yeah. Um, I totally agree with that
advice. Although I would say that I personally believe that, um, people should go into sales
first. Um, I just think getting your ass handed to you every day, having somebody say no to you
time in and time out is really valuable. Um, and so if there's any, uh, some people have
sales experience growing up, like, uh, for example, Mormons, um, have to go spend two
years on mission being told no over and over and over. Um, but I think having time in your life
where you are, uh, trying to sell something and being told no constantly is, is, is pretty
important. I've never told this story, I think on this podcast, but you want to know one of the
first things I ever did in my like professional career, me and three friends from high school
started a business and we were getting local small businesses to sign up for almost like a
Yelp type product for local schools. And you know how we acquired customers? I don't know why I
never thought of this before. We would go to a shopping center, like we'd like look on the map
and be like, all right, cool. Like you two go to this shopping center, you two go to this shopping
center. And we would just like go store to store and we would just walk in and be like, Hey, is the
owner here? You can imagine like two 22 year old kids walking in no uniform, no, like just like
off the street, like as the owner here and the people at the cash register are like, uh, do you
have a weapon? Right? Like, who are you? Uh, and like, yeah, in hindsight, like you learn how to
talk to people, right? Even if you're not successful, like you definitely learn how to
communicate with people. You learn very quickly, like, Oh, they're interested in this to your point
about like going to whole foods. Like they don't want just beef. They want these other things or
whatever. So I guess that's actually pretty good advice of like, just get in front of as many
people as possible and get the reps to learn. Yeah. I think, um, you know, when, when we went
out to raise venture capital, we must've been in 50 meetings where people are like, no, definitely
not. I'm not going to invest in that. Uh, I, there've been several times when I tried to get
a job in commercial real estate, I was sleeping on couches and like, you know, just pounding the
pavement being told no. When we first raised money while Bernie Madoff ran off with everyone's money,
we were just told no um and you know it just builds this thick skin where you're just like
whatever i'll just keep going like i don't care somebody's gonna say yes we'll just we'll just
keep going until someone says yes as you think of the business today like where is this going
yeah right most people be like all right cool you get to five million they would just be like
don't break anything right like just like let the fucking thing roll uh 35 million they'd be like oh
definitely don't break anything everyone chill out a hundred now you're over 500 million wherever
you guys end up this year uh do you just like run it for cash flow do you uh try to get to a billion
do you take it public do you sell it do you raise cat like how do you think about the various options
because it's a great position to be in a profitable business doing half a billion dollars in revenue
yep but also sometimes like having a lot of options actually can be tough because you might
not know what the right kind of clear path is. Yeah. Um, so for the first few years I was really
enamored with the idea of building this company and selling it as fast as possible. Um, so I did
like, you know, go talk to some grocery stores and try to put together a deal. And like there
was a moment, um, probably three years in where I was like, I'm going to sell this. Uh, and also
there have been two moments where I got almost a term sheets with, uh, venture capital, um, who
were interested in investing and I was like, okay, great. And I could get some secondary and
like, you know, whatever. So, and every time it's fallen apart generally because I've, I've trusted
my gut and I'm like, I, this doesn't feel right. Like I just need to back out. Um, and where I
won't make you name who it is. Yeah. Uh, thank you. Um, where I sit now is, um, I think we're
in a really unique position. We have no outside investors. We have no one breathing down our neck.
we can kind of do what we want. Um, and I believe that, uh, what I believe in, like what I believe
the opportunity is, is I want to build an iconic brand in meat. If you think about the brands that
you know in meat, like you probably don't know very many and most people know brands and they're
like, yeah, I don't need that. I know spam, but I don't need that. Um, Tyson, Tyson, I don't know
if you eat that or not. Um, but so I'm grass fed. Yeah, good. Right. Exactly. So you're like,
I know that but I won't eat it right and so a brand Tyson executives watching this like fuck
pop yeah he said it not me just to be clear just kidding I'm just kidding um a brand that's like
stands for doing things right in meat is sorely needed it's a massive market and I think that
that is like what we have the opportunity to do but like if you look at iconic food brands like
the coca-colas of the world and the oreos of the world and whatever like they've been around for a
hundred plus years are the brands iconic because they've been around so long or are they around so
long because the brands were iconic from early on i don't know okay but if you if you start to go to
school on like what do these companies look like even even tyson like no tell me i'm in school
right now yeah what they what they look they all are very closely held okay family controlled
okay multi like you know multi-decade if not 100 plus years old um and so that appears to be the
playbook is that a key component to making it last so long and being iconic is that there aren't a
lot of cooks in the kitchen and it's like one family usually behind these things i don't know
maybe i mean some of them have gone public but like the family still controls it um i i have no
idea but when you look at it you're like okay there's a pattern here you know mars huge company
privately held um cargill also a huge meat company privately held um so there's just like
there's just a number of these and i got really like okay i think that meat is needs to be
transformed in this country and i'm kind of like i've gone from being like all right let me sell
this as fast as possible to like i think this might be my life's work like if i could like
spend my life trying to change an industry where there's a tremendous amount of suffering in terms
of the animals the environment like the farmers there's just there's a lot to fix if i could
spend my life doing that while running a big profitable company like fuck yeah that'd be
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that uh nobody wants to talk about publicly behind closed doors i have many friends all
laughing to hear me talk about it at dinners or you know we're hanging out whatever they're like
dude i hear this like life's task or life's work or whatever that's bullshit i just want to make
money or uh the thing i want to do is like serve my customers but like i've got 20 other ideas that
i want to like go build companies with whatever maybe five years from now they're like oh this
is my life's work or whatever but like the transition it's the same company yeah right
you didn't start out like this is going to be my life's work you kind of were like the opposite
of the spectrum and you're like oh this hobby business oh maybe i could just like flip it for
money. And then like it grew into your life's work. So like, how do you think about that in
hindsight? Is that actually the like more sustainable path for it to potentially be
your life's work? Or do you think that, no, you could start out from the beginning and be like,
this is my life's work and then just go, uh, or you can do what you did. Like how important is
it to almost like have low expectations? And I'm, I recently read a book and it says happiness is,
uh, expectations minus reality. And so like, if you had like hobby and it turns into $500
million in revenue, like you pretty much exceeded expectations. So like, how important is that?
Um, so, uh, there's a really great book. It's, it's out there. It's called the way of the superior
man by David data. Okay. The way of the superior man. Yeah. It's, I mean, just as a disclaimer,
it's like um very graphic very sexual um pretty misogynistic but but there's some good content
in there it's really good um one of the things that he talks about is uh purpose okay living
with purpose he talks about men in particular i think he's wrong that it's just like really a men
thing i think it's men and women but um men with purpose right and one of one of the images in the
book is like this idea that your purpose is like peeling back an onion and so you might be on
purpose like my first purpose was like i'm gonna prove that i can start a hobby business and not
raise outside capital chip on my shoulder and then you get to a point where you're like okay that's
done what's next and it's like oh here's another purpose inside of it and for for me with butcher
box like butcher box has always revealed like another deeper more important maybe not more
important, but deeper purpose for me to be going for. So it went from like build a hobby business
to build a huge company that I can make money to like, okay, like, I guess I'm just supposed to go
try to transform meat, which seems like a really big undertaking. Um, and I think that, you know,
oftentimes people, they want to think about this like purpose way out in the future. Like this is
what I'm looking for, rather than like peeling back one piece of that onion. You know, one of
the things David Data says is like, if you need to pee, your purpose is like, you need to go to
the bathroom. Like you need to be on mission to go to the bathroom. Okay, great. You've gone to
the bathroom. What's your next like purpose in life? And thinking about that, like some purposes
can be really fast. Some purposes can take years. But being on purpose, living on purpose
is far better, at least for me than the alternative and not knowing where you're going.
So this is fascinating because Ranjay Gulati, who's a Harvard business professor, has a whole book, podcast, et cetera, around purpose.
They went and did a big study.
Companies that have a clear purpose drastically outperform businesses that don't.
Then if you read Robert Greene, many of his different books, but something like Mastery, he talks a lot about life's task, right?
Like you got to figure out what that is and then you're off to the races.
uh if you then go and you look at um maybe somebody like uh so you have uh ranger you've
got robert maybe you could even look at somebody like a vivek uh rama swami i don't know if you've
seen him strive asset management uh all of these c suites and board uh of directors etc
are becoming very like esg centric and all the stuff and he basically shows up and he's like
listen the purpose of this business to make fucking money right and so like cool i get that
other shareholders wants you to do other things that aren't actually what makes us money as
shareholders but like here's my letter to the board go make money and his whole thing is like
you can't serve you know five different masters as a purpose like you have to have one and is it
to make money or it's not whatever and so like there are these different data points throughout
I think business and society in general around purpose but most of them are talking about
purpose it's like a singular thing what you're talking about here is like the purpose can almost
evolve. And in some way your purpose got bigger. And I wonder how much of that is like you gain
confidence because you're like, Oh, the business is bigger. Oh, there's more profit. Like, like I,
I actually have the potential to do more. Whereas if, you know, if you were sitting there a Memorial
day weekend, you're like, I'm going to change the meat industry. The intern might not even come
work with you. Right. And so like how much of it is like the success of the business almost gives
you more confidence to like, can I go a step further? Yeah. It gives you like permission to
say uh my purpose is bigger yeah uh yeah so i um you know going back to the very beginning i
definitely started searching for grass-fed beef because i thought it was a much better option
environmentally for the animal for the end consumer etc um and so i guess right from the start i i
knew that the industry was broken and needed to be fixed i just guess i didn't think that i would
actually make a dent in a massive super entrenched in industry uh but that's changing like that's
actually literally changing how big are the other companies like the cargills or whatever i mean
cargo is 100 125 billion dollar privately held company 125 billion but they do a lot of ag like
valuation or revenue revenue yeah jesus they're the largest or second largest privately held
company in the world they're okay how big do you think their meat business is i mean meat is a
multi-hundred billion dollar industry in the united states yeah just in the united states but
like the large is cargill the largest uh there's the big five so uh tyson national beef jbs um
cargill and i'm forgetting one of them i'm sure there's nice people that work on all this oh
totally when texas slim came on the uh show he said a lot of nasty things about all of them
not about the people but about uh the way the businesses are run all these issues that you're
talking about so when you think about 500 million dollars of revenue yeah does that make you a top
10 uh player uh top 50 top 100 like i mean certainly top 100 um i i don't know about top 50
but when when okay so the the the industry is um so grass-fed beef is two percent of the overall
beef consumed in the united states okay two percent out of a hundred percent right so um
it's tiny uh and then that is pretty much the case for the other species like at the level
that we're doing so we do humanely raised antibiotic and hormone-free pigs and we do
free-range organic chicken and we have a whole bunch of wild-caught seafood and all this other
stuff but each of those markets are tiny compared to the conventional market right and so um we uh
We are a big portion of the claims-based market, as we call it.
What does that mean?
Claims-based.
It's like meat with claims.
So grass-fed beef or antibiotic hormone-free or pasture-raised or non-GMO or whatever those claims are.
That's just an easy way of saying meat raised better.
so we are a very a large portion of the meat raised better market but it's still like two
percent of the overall market so the people who are really big in this space are the ones that are
like um using confined feeding operations uh using massive feedlots using massive chicken houses like
all the stuff that you see the you know undercover videos for um that is uh how most animals in this
country are raised i got a lot of questions about this first is are they playing both sides are they
like any one of the big five are they like oh so here's like the regular stuff and then oh by the
way we also have grass-fed well this is what's trying to play the game this is what's interesting
is like no so um most most of those large companies have um not really built out any
programs any like grass-fed programs or claims-based programs because they don't believe
that there's a market interesting however watching us and now that we're like a little more open
about our revenues like watching us literally us they're like oh wow there there is a market here
and so we're actually getting like reached out to by those large companies being like do you
want to partner with us like would you be if we raised animals to this standard would you be a
buyer which is fascinating it's like would you yeah if it met the standard yeah because we'd
actually be changing the industry you know i was asked recently like what do you do what would
happen if we're like 10 years in the future and these big companies like all partner with you and
they all build out their own programs and now they're bigger than you and they've like squeezed
you out and you go out of business and i'm like i don't know if i could get all those companies to
like actually change their practices and do things the right way like i think i've acted like i've
done my mission like i did it like that's fine put me out of business like whatever um i'm sure
I'll figure out something else to do. So start another hobby. It's okay. I'll start another
hobby. It's fine. Um, so I, I just, I'm, I I'm really encouraged by, you know, we like to work
with two types. We like to work directly with small farmers and help them to like grow their
business, which takes capital. It takes us, um, cutting purchase orders saying like, Hey, if you
raise your animals to the standard, we will purchase from you. And we're also really interested
in talking to big companies and helping them to like figure out how they can like actually do
this at scale. And if we have to be the anchor tenant for them to scale a program, like we're,
we're, how do you make sure that they actually meet the standard? Like it sounds dumb, but like
you can't talk to the meat, you know, interestingly, how do you, how do you make sure?
Interestingly. So there's a whole bunch of third party stuff you do, especially around the humane
certification stuff. So all of our stuff is like certified humane. You need to like make sure that
it's raised to the right standard there's a few certified humane certification agencies um
antibiotics and hormones are an affidavit it's written there's no test so you can say like yep
wasn't fed a hormone wasn't fed an antibiotic um uh does that need to change like do you think
that they should have a test we've talked about like random sampling uh our our product uh but
what i was gonna say is interestingly like unfortunately oftentimes it's the smaller
players who get in trouble who start cutting corners it's it's rarely the large players
because they just have too much to lose and i i know like you look at big ag and you look at the
way they treated animals and maybe that sounds backwards like that sounds like you know i'm
giving them a pass and like but if you're if they're if they're gonna sign their name on
something that says this animal was treated this way the bigger you are the more you have to lose
right and so i've unfortunately and we've worked with these people like we've definitely had
stories of farmers like their herd gets sick right and you you got to understand when you're a farmer
and you're raising 50 head of cattle and you got a loan and you're raising them to a grass-fed
standard and they get sick and so you give them an antibiotic to like keep the cow alive but now
they're not supposed to be in the program anymore because they were fed an antibiotic and we're
never ever antibiotics so what what do they do sometimes they are forced to lie yeah um and i'm
not saying that that's like a huge thing in our business but it's definitely um yeah yeah so so
there's you have to do careful monitoring of everybody uh what they're doing and i and i think
we can do a much better job of this uh using technology which is really nascent everything's
done on paper it's a huge industry where like millions of heads of different animals trade
hands and it's all done on paper and i mean what's crazy about this is like
ancient rome right like people were literally trading livestock doing all this stuff and like
sure we have like i don't know we've printed paper right but like like not that much has
changed from like the pure like transactions now people laugh they go all this other stuff
change, whatever. But like, yeah, the basic idea of you're going to raise an animal and you're
going to sell it to somebody else. It's like still pretty archaic. Yeah, very. Um, and there's,
there's really not a lot of tracking, not a lot of, uh, there's, there's not a lot of data going
back and forth. There's not a lot of, um, you know, I think that there's a, this area is rife
for disruption. Um, I, first of all, the, the, so every cow starts out exactly the same. It's
cow calf for six months and then it's a cow living on pasture for a year and then after eight so 18
month old cow you know 98 of them go to a feedlot for the last six months and the problem with the
feedlot is when you're that farmer who generally they buy the cow at six months old and raise it
for a year the problem with the feedlot is um the feedlot is going to put corn into the cow and grow
it to be as fat as possible in six months whatever the price of corn is is going to dictate what
they're willing to pay that farmer. So the farmer is actually like at the whim of the commodities
market and they're just trying to like raise animals. And so, I mean, for years, the farmer
has lost money on every herd that they put through their farm. Like that, that person grass fed is
like, Hey, don't sell to the feedlot. Just keep it on grass. They could conceivably do it on their
own grass or they could like they, that, that is absolutely could be a program. The problem is that
the farmer's loan is due from the bank so they in order to get the next herd they have to pay off
the first herd and so they actually can't keep the animal for an additional six months nine months
just eating grass because they have to get another herd and like this is a problem that i think how
big are the loans oh millions of dollars yeah because if you have 50 head of cattle you know
it's or i mean that's a small herd um yeah you're talking about a couple thousand dollars per animal
um they can be big yeah um and so i i actually think it's a really interesting application for
like bitcoin or for uh for crypto to like because there's there's an increasing value of that animal
as it goes along and if you can like marry all these subscribers that we have who want something
raised differently and you can marry that with like this animal that we just need to break it
through that last stage you could have something really special yeah is that something you guys
want to actually do yourselves lately or partner with somebody. Yeah, for sure. Um, and as you
continue to do this, can you eat into, or do you have interest in eating into other parts of
people's grocery bill or is it just meat? Uh, we've, we've, we've started eating into other
parts of the grocery bill. So we ship frozen in the mail. Um, and we really are looking at
anything that is, uh, frozen. We've, we've moved, but not ice cream, not ice cream. We do sell
smoothies on our site uh we are talking about doing dessert at some point ice cream is tough
to keep frozen in the in the mail okay um which is why it wouldn't be like my first product um
we uh have an egg like eggs egg bites and butter coming out soon we've moved into jerky so we're
like we're doing kind of things in the periphery but we haven't done like frozen vegetables um
and is that because there's like a health angle to it or that's because like literally it's hard
to keep frozen or something like that um it's really a capacity at this point uh we actually
are um going to be doing uh pet treats this year um which is has been highly sought after from our
customers and it is it really helps balance the animal it uses pieces of the animal that don't
get eaten normally by humans um so it helps us like balance kind of all the all the cows we're
using. So as you're like watching this continue to grow, you get increased confidence. Kind of,
I just think of like, it's working, it's still working. Okay. Shit. Like maybe we have a business,
right? Um, you can do all kinds of crazy stuff, right? Like, like you've cash and you're not
beholden to anyone. How do you evaluate what to do and what not to do? Yeah. How much of it is
the customer? How much of it is like, we want to do this. Like, like we're excited about it.
How much of it is like an economic decision? How much of it is something else? Like, like just
what's the framework? Yeah, that's a good question. So I think, so we have a, we have a purpose and
we have a mission. Our purpose is really more of a feeling. And it's this idea of being able to
confidently feed yourself and your family, like something that you trust, right? That you put this,
you put ButcherBox in front of yourself and you're like, I know that they went to the nth degree to
like make sure that this is the best possible quality, the best possible price. And they,
they did all the vetting that I don't have time to do. The mission of the company is to transform
meat. Um, so when we, when we decided on moves to make or things to change or like things to invest
in or money to give away to, we're really looking at that mission and that purpose and deciding like,
does this help us transform meat? Um, or, you know, so that's like kind of the purpose mission
side or um how does this help us be more sustainable so we can live for another year
by helping us improve gross margin or improve like the fundamentals of our business
so we actually uh last year the past two years uh we opened a dry ice facility uh so we opened
a dry ice facility in oklahoma city and we're opening another one in iowa and the reason why
we did dry ice was um first of all the machines are comparatively cheap and they'll put you on
like a five to seven year like zero percent down thing and you can depreciate the entire thing in
year one so that's like pretty good financially um and secondly if we don't have dry ice we can't
ship a box like if we don't have bacon and you have bacon in your box we can ship you the box
and be like sorry we ran out of bacon here's your box but if we don't have dry ice we can't ship
And so it was this critical bottleneck where we were really looking for, like, what are the critical assets that might be hard to get in the future or that we'd want to control in the future?
You think, like, the big meat players would, like, go squeeze you with the dry ice?
Well, actually, dry ice got really squeezed over the past two years.
Why?
so at the beginning in during the pandemic um so dry ice is made from co2 co2 is generally
a byproduct from manufacturing the number one thing manufacturing thing that is a byproduct
from is ethanol because of the pandemic nobody was driving their cars there was a lot less
gasoline being consumed so there was a lot less ethanol being produced so there was a lot less
co2 being produced then coca-cola and anheuser-busch and all these other guys were like trying to buy
it all up uh and so because they need dry ice they need co2 for their drinks oh got it right
so co2 became like hard to get um and then all the dry ice uh when the vaccine started shipping
uh they were all being shipped frozen and on dry ice and so then there was just a huge
a huge influx of dry ice demand with like small amounts of dry ice capacity and so we were one
of the few companies that shipped on dry ice that like didn't really have a problem i mean why didn't
you have a problem because we controlled our own destiny we had our own tanks we had our own co2
we had our own agreements with people already like when they put in the tanks that they were
going to fill them at some sort of interval and so where some some places even in the facilities
we were shipping out of were like we can't ship this week we don't have dry ice we just kept
shipping um because we were able to control our own destiny what else are you scared of that
somebody could like take away from you oof like what about the boxes those are plentiful uh yeah
they're i mean we ship in a cardboard a fully uh recyclable corrugated cardboard box um let's see
what are we scared of that people could take away plastic bags well one of the interesting one of
the interesting uh challenges that is going to come up is california just passed this law prop 12
um where uh it's a animal confinement uh specifically pigs um and what that is going
to require is for pigs to be raised differently because california is a massive meat market
we helped to push prop 12 forward knowing that it was going to hurt our supply in the short term
okay because why did you do that uh because it just transforms the it it's like it it's where
meat needs to go shoot yourself in the foot to yeah push the industry yeah and and so like that's
like kind of a window into how we would make a decision like should we support this and it's like
if if you thought about it just like if let's say we were publicly traded and we're like well that
might mean that we're gonna reduce our gross margin and pork for the next five years is like
the industry heals itself you could see where you're like yeah let's let's actually go on the
other side let's like let's let's be against the regulations our shareholders may force us to
yep exactly like because you have that fiduciary duty to your shareholders um if you are private
uh without outside investors you can kind of be like well what's the right thing to do here well
we think ultimately the reason why we started this company is because we think that pigs should be
treated better so like let's be on the other side of that yeah even if it hurts our supply in the
short term what's your day-to-day like like you you plus your employees own 100 of this business
you sleep till like 11 o'clock in the morning yeah just kick my feet up relax like what is
like a like a normal day look like totally um okay so i have three young girls i have uh two
six-year-olds and an eight-year-old uh so my morning usually i'm trying to get up before they
get up because once they get up it's i'm like shorter to cook and preparing their lunches and
doing all the other stuff. It's just chaos. Yeah. So if I can get up, I have a one-year-old
and it's already chaos. Three girls, six and eight. I'm good. Yeah. So like, if I can get up
with something like, like, like five, uh, spend some time meditating, stretching, just like
writing, writing in a journal. Um, that's a good day. It doesn't always happen, but that's a good
day. Uh, then they get up and from six to seven 45, I am like on demand. Yeah. You're dead. Uh,
Yeah. Just every request possible getting thrown at me. And then they're off to school. And so I'm
now trying to figure this out. We just opened an office. I'm trying to figure out like, what does
my daily routine look like? You didn't have an office before. We shut down our office during
the pandemic. And then we had a temporary space, but I wasn't going very much. And now we have like
a permanent space that we have a long-term lease for. And you're like going. And now I'm going.
yeah so i'm gonna be going at least tuesday wednesday thursday going to the office uh and
then monday friday i might stay at home and just have like more thinking walking whatever during
the pandemic i would just be taking phone calls and just walking laps of this pond near my house
dude it was the greatest thing ever i know it was amazing like i don't know why i enjoyed it so much
but the ability to like do the call and no one judged you for like being outside
yeah was amazing yeah i still do that i can't stand being on zoom or teams or whatever and i
try as much as possible to just like be in person or be outside i banned teams in one of our
companies for you i was just like look it's too hard in the calendar invites there's no phone
number to call in easily so i'm out yeah i'm out um all right so what time you go to the office
uh so yeah so i i work out with a trainer monday wednesday friday um if i if i'm doing the gym
So I work out with my old CrossFit coach,
and we do both boxing, which I'm really bad at,
but learning quick, and just strength training.
Just try to beat myself up.
You do that in the morning?
Yeah, I do that in the morning, three times a week.
And then on the off days, I'm usually doing some sort of cardio,
whether it's a run or in Boston, Harvard University has a really old stadium.
It looks like the Coliseum.
And you can do the stadium where you, like, walk up the stairs and walk down, which I try to do several times a week.
I played football at Harvard, not going to Harvard, but against Harvard.
And I remember just being like, holy shit, this place is, like, different.
There's no other stadium in all of college football like that.
Yeah, it's really cool.
Yeah.
Okay, so you go to the office 9, 30?
Yeah, I would say, like, 9.
I try to be home in time for dinner.
Okay.
Dinner is usually, like, 5.15 at our house.
Okay.
um i have an away message on my uh well it's like a in in my the footer of my emails that says that
uh i try to be off the grid between 5 p.m and 8 p.m okay and then sometimes i get back on to
check emails but like uh if i kind of if i reach out to you it doesn't mean you have to reach out
back out to me just like it's just when i do my work um so i try to be like kind of present between
five and eight just to be like with the girls and uh enjoy that what do you do during the day
like so you're there from nine to five let's call it what are you doing mostly meetings um so i have
a executive team that i work with and then i have other projects that i'm working on um the innovation
bucket uh goes up through me because i really love that stuff um and i try to make a lot of time for
like ad hoc stuff especially now that there's an office like quick 15 minute like hey let's talk
about this or let's do this um and then i just spent a bunch of time trying to get the word out
about what we're doing whether it's being on podcast or writing or just trying to like push
it forward um but you know i would i would say it comes and goes like productivity for me comes and
goes in waves like i don't think right now i'm nearly as optimized as i have been on the
productivity front uh i think i've got some work to do to like get what's the biggest thing that
You're like, I know I'm doing this, but, like, I got to change this.
Whatever you just thought.
Browsing TikTok.
I was going to say, whatever you just thought.
Thinking I'm working.
No, or even, like, even, like, just, like, or even Twitter.
I mean, it's, like, I don't know.
When the pandemic first hit, my social media, like, usage went way up.
And there was a time where it really felt like I was, like, working.
because I need like all this information was flowing.
It was just like, I need to be doing this.
And it now just feels a little bit more like a luxury
and not like necessarily like as much work.
The other thing is, so there's this,
I learned from this great CEO, he has like a rule of 10,
which is that he will only allow himself
to do 10 things at any given time.
And he writes them down, only 10.
and so i've started reinstituting that i've done that at other times in my in my career as well
where it's like okay here are the 10 things i'm willing to work on um and you know so one for me
is leading leaders which means like i have an executive team and i need to lead my executive
team so like what are the initiatives that i'm doing this week on that or thought leadership
like what are the initiatives i'm doing on that uh and so i think when i'm not in the space then
i can just have this big to-do list and it's like okay it all seems important and i don't know what
to like work on first and i think prioritizing especially especially like when things are
tougher prioritizing is a really good thing to do yeah this episode is brought to you by amber data
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The Practice of Groundedness. This guy, Brad Stolberg. And one of the things he talks about
is we live in the state of hyper alertness, right? And he even says that used to be a really
important thing because you didn't get killed by the predator. But now hyper alertedness is
something that like our ancestors could have never imagined we're just like touching an electronic
every five seconds uh and he's like and somehow as a society we've like convinced ourselves that
the more notifications you get or the more emails the more whatever like the more important you are
and he's like actually the people who like really win the game are like the people who realize like
that's bullshit yeah and like how do you separate but to your point uh i got a lot of friends who
run a lot of different types of companies and the people who i think make the best decisions
are it's not all the time but like maybe once a week maybe half a day whatever they can do
they can step back and just be like where are we going are we are we like going in the right
direction am i like doing the things that i need to unlock the team the product whatever and like
it's counterintuitive but like i think people are waking up to just how important it is yeah
yeah well i didn't mention this but uh i have uh tried not to work every friday since i started
of the company. Really? Yeah. Um, it started as like, uh, a way that I was going to hang out with
my girls. Uh, cause my, my daughter was five months old when I started. Um, but now they're
in school and I'm kind of like, I don't think I want to like just load myself up with meetings.
So it was my thinking day. Like it's the day that I'm able to like really process things,
put things together. Like, you know, and when I'm with the girls, it's like, I'm painting with them
or I'm like playing with blocks so I'm like being childlike and also thinking and I think um I think
it's important um when you're a CEO or when you're starting a company I think it's important to
give yourself time to think um because you don't need to be scheduled up to the gills and you will
be if you don't protect your time like it's just the nature of the beast Friday I do a very similar
thing but I call it output day and I try to do no meetings or calls it's like nothing that's like
coming inbound and it's just like i know when i get to the end of the week there's a bunch of
shit i didn't do yet and it's like i can just mow through it and sometimes it takes me all day
sometimes it takes four hours whatever uh but i can focus on the things i think are most important
right um and what i found is uh it's great because like mentally you go into the day
thinking very differently and now i violate the rule all the time but like for the most part try
to do it um but the first four days of the week get fucking loaded up yeah and so like i've always
gone back and forth on like, should I actually have that dedicated day where it really puts more
stress on the other four days? Because I know that I'm not going to have any of the meetings
or calls on Friday. Uh, or would you be better off kind of like spreading it across five days?
And I, I don't know what the answer is. Um, but then I also have a friend who now Thursdays,
he's doing something similar. I'm like, dude, come on, like, like line up the days, right?
So then like, if I need, so I can call you. Uh, and so it's like funny because I think again,
And it's, it's some of it's thinking, but also some of it is just like, if you're in
meetings all day, like you don't, I laugh all the time.
Like I don't do my email.
Right.
And then you're like, shit, it's, you know, five, six o'clock.
And you're like, I have, you know, X number of email that I have to go do.
And you feel like you didn't do anything all day.
Right.
But you're like, I've been in meetings and now I have to do this.
And if you don't answer, then, you know, people get blocked or whatever.
Like it gets complex pretty quickly.
If you don't have a good plan, I think to kind of take on a responsibility.
Yeah.
and I think that we actually do this poorly as a company as well like I think um so we're about
we're over 200 people now and um I think as you grow as a company you don't necessarily prioritize
like efficiency and so I hear all the time about people just in meeting after meeting after meeting
and they're like when do I have time to actually sit down and think do any work and it's like what
responsibility do we have as a company to like help people navigate that you know I know what
like works for me but i need to like kind of bring solutions to a larger organization um
it's one of the things i well we really want to work on for next year is like
uh efficiency because there's just too many meetings with too many people who don't need
to be there who are just wasting time the executives um how many of them were previously
executive somewhere else versus like this the first time they've been an executive
it's like split uh most of them have been at this point most of them have been an executive
somewhere else okay and your relationship with them are like are you doing like one-on-ones
and like weekly check-ins and all that type of stuff or are you just meeting with them as like
an executive team together like how does that work um both so we meet as an executive team once a
week um and then i do one-on-ones it depends on like how long i've been working with you for we
have a new cmo and a new cfo who i'm meeting with at least once a week um but then for some people
who I've been with for a long time.
It could be every other week or something like that.
Yeah, it's really just making sure that we're coordinated.
Like, are we in sync?
Are we coordinated?
Do I know what's happening?
Explain that more because I think this is something I see,
even I do it, but a lot of first-time founders,
they'll set up meetings because they want information.
Yeah.
And it's like, this is an information meeting.
This is not like an action, you know,
we're not getting an action coming out of this meeting.
And, uh, some of them, maybe like the async type communication companies have gotten really good
at like, Oh, there's this doc. And like, I can just go there and see it and I don't have to
bother anyone. But like definitely companies in office, I still see it all the time where people
like set up a meeting and it's like, okay, tell me what you're working on or tell me what's going
on. Right. And maybe they have an obstacle or a problem that needs to be solved. But for the most
part, it's like literally one person transferring information to another person. Yeah. Like,
have you solved avoiding that or not really? Yeah. Well, I think the best solution for that
problem is um yvonne chenard uh who's the patagonia founder had this thing called the 15-5
sometimes called the 515 um but basically it's a weekly update that you have your executive team
or whoever is in your direct line takes this supposed to take them 15 minutes to write and
you five minutes to read the biggest thing you have to work on is making sure it's only 15 minutes
because sometimes people like write a whole book and you're like dude no it's 15 minutes like set
a timer. Um, but you know, it basically is a list of like, here are all the things that are
happening. Here are the bottlenecks. Like, here's what I need your help on. And they do it every
week. And, uh, so Yvonne Chouinard and his book, um, let my people go surfing, or I think that's
what it's called. Um, that's what it was all about is like the only way that I can go surfing and my
staff can go surfing is if we have a common understanding of like, here's how you're going
to report upon your work. Here's what's going to happen. You know, like that has worked. Um,
I don't use that with my executive team now, uh, because, um, kind of people do that ad
hoc.
Like I don't feel like I need to have like a structured 15, five.
Um, but that, that has worked in the past, um, at this company and my previous company.
So I get weekly reports from, I don't know, a number of different people about different
things.
Uh, and what I've found is like, it's helpful for me cause I obviously get the information
or whatever.
It's more helpful for them.
Yes.
because it helps them. They have to sit down. They have to write like, Hey, here's what's going on.
Yeah. Totally. Right. Um, and, and some of them are like, it's mutually beneficial. And then
sometimes I literally tell them, I'm like, by the way, like I met with you on Wednesday. I know
what's going on for the most part. I'm gonna be with you next Wednesday. Right. Like write it down
because you're going to come up with, here's the problem. Here's two potential solutions.
And what I've noticed is the best people who do it, they don't do it in 15 minutes. So maybe
that's something we should work on. Uh, but the specificity. Yeah. Right. Like you can go back
and you can look week after week after week and it's like it started out and it was like things
are great right and then it's like you know x things shipped and then it becomes like an actual
metric that moves week over week progress like you can literally see the improvement uh and it
just clarifies thinking yeah which i think is super important right so it's like how do you get
informed but also if you can help clarify the thinking your whole team's better yeah yeah the
other thing that we've worked hard on is our our executive meetings or our leadership team meetings
where um i don't just want it to be like if i'm going to meet with you or if i'm going to get an
update from you i don't want to then sit in the room with all these other people and like i know
all the information it's like this isn't worth it to me like you guys meet i'll just you know do
something else um so it's like how do you get like above and beyond just the update into like what's
really holding us back what are the big decisions to be made and how do we like collectively think
through that stuff i won't do the update uh meetings like in a group because i get it's
just like becomes a clusterfuck yeah yeah right uh but the other thing too yeah it's boring but also
um i always want like an agenda beforehand and i know it i know people get annoyed but i'm like
listen like again the agenda and i'm almost like a little ocd about i'm like well we're supposed to
go to this next point like why are we going over here and uh what i found is that like the process
is uh so important if you want to be able to not be in the meeting at some point like you know it's
being run correctly and uh the single biggest unlock i think i've ever taught any of the
different teams how to take notes like it's like so stupid right but like every team i've ever
worked with whether i'm an investor whether i start the company whether i'm like brought in
to help or whatever. If you have 10 people or six people or whatever in the meeting
and nobody takes notes, I'm like, Hey, you should just take notes and just email it to everyone
afterwards. Yeah. And it's like so stupid. But then what you realize is like, Oh, that's really
valuable. Yeah. And it's same thing. Like another one is in the investor updates. It's all the
founders. I'm like, listen, just put a section that says how you can help. And if there's nothing
to help with say no asks. Right. But like investors are stupid and they scroll through. And if they
don't see that they don't know right they're not gonna do anything they might not even respond
yeah the last thing i want to talk about is investors you had vcs now you don't yes what
what why not what is your evaluation yeah i mean you almost dated them again but then yeah i didn't
um so to the altar yeah got super close to the altar um well first of all i think like i think
venture capital, uh, as really important for certain businesses. Like if you're doing deep
tech stuff or, you know, building hardware, like there's a lot of businesses where it makes sense
to go raise money. It's also a great way to learn if you're a young founder and you don't know what
you're doing. And if you can get people to give you money to like go learn on their dime, that's
awesome. Just know what you're signing up for and what you're signing up for is like you're on the
venture capital train. And you don't call the shots anymore. Like you have a boss. And so a
lot of people like it goes back to kind of like, what kind of lifestyle do you want? They get into
a business because they're sick of working for somebody else. They, you know, work on it for a
little bit and then are like, well, people are raising money on Shark Tank, so I should raise
money. And then they go and raise money and then they get diluted. And then they're not performing
and their investors are mad at them and are up their ass
and they're like, I'm now working for someone else
that's just an investor.
I didn't raise money, plain and simple,
because my first company failed
and I was like, I'm just going to do a hobby business
and I don't need to raise money for a hobby business.
And then it got bigger and it was like,
well, I just don't think we're growing this business.
I don't think venture capital is going to help much.
You didn't have money problems at that point.
Yeah. We, I mean, we've always had money problems, but I have felt like the money problems have kept
us sharper. Um, and so, you know, as I was saying before, like our, our whole marketing strategy
was born out of not having money. If we had money, we would have, we probably wouldn't have
found influencers. We probably would have just like started roasting through money on Facebook,
like every other box subscription company did. And so it really like that, like the decision to
not raise money really shaped the company that we have. And I'm so glad that we didn't because
if we had, I don't think we'd be here anymore. I think we, um, when blue apron went public and
started trading really poorly right after going public, all the capital for box subscription
companies just dried up immediately. And so if you were one of these businesses that was running
like unprofitably and like just hoping for the next VC round, uh, once, once that hit you were,
you were done um and so like i'm an lp in several venture capital funds i like am an angel and a
bunch of deals like i i'm cool with people raising money and i think um you know you find the right
funds you can have huge returns and if you find the right companies it can be great um but i think
i just it feels like entrepreneurship has become a lot hotter of a space in the past 10 years
and I think some of the things that people believe
about entrepreneurship are just not true
you have to raise money in order to be successful
that's not true, you can build an amazing business
I know lots of people who have bootstrapped boring businesses
that are crushing it
and I just think that's not really taught as an option
another one is lifestyle design
like I was saying before
as an entrepreneur you get to choose the lifestyle that you want to have
and this whole idea that you need to like just be all about hustle culture and like
bust your ass 24 7 365 is the only way to get ahead it's like bullshit it's like i mean i don't
know the first time i held my daughter i was like okay i gotta like reprioritize here this is because
my first company i worked my ass off i you know i was in every saturday i was like working late i
was first one in last one to leave like and it didn't work like it all that like it didn't work
it's just like no matter how hard I tried to push the boulder up the hill the boulder wasn't going
to go up the hill and this business I'm like all right you know I'm going to like let go of that
I'm going to hang out with my daughter I'm going to prioritize my health I'm going to like do
other things and that's worked really well and so I think like I don't know I just feel like the
the the entrepreneurship as it's being taught right now is very much about like you need to
raise money and then you need to like go bust your ass to like make good on the people that
invested in you. And I, I just, I think it's a road to like anxiety and depression, which is
unfortunately a reality with a lot of founders. It's a road to diluting yourself. And I, I just
wish people would, um, do a lot more consideration before they just go and raise money. Yeah.
I think that there's a lot of people who are learning the lesson the hard way. Yeah. Uh,
but also, um, one other aspect is when you said raise money and learn on other people's dime,
I do think that especially young people, uh, they learn a lot from the right VCs. So there's plenty
that are absolute idiots and everyone knows who those are for the most part. Um, but there is this
idea of like, they, like basically they're paying you to some degree now, not really, but like
they're paying you to teach you and so uh what's fascinating is that there's very few young
founders who bootstrap and i don't know why and like there are outlier examples or whatever
especially like 10 20 30 years ago but like today if you think of i don't know you and i probably
could rattle off 10 or 20 companies that we know that are bootstrapped it's almost always the second
or you know third fourth fifth company it's people who've cut their teeth and i don't know if it's
like oh i did the vc thing so like now i know not to do it for this type of business i don't know
if it's like i learned how to build a business and so like on the third attempt you know now here we
go i don't know what it is but it's always fascinating to me that like a lot of young you
know young 20s let's call it founders they don't bootstrap and is it because they're being told to
go raise money or is it because like there is something about having already run a business
that makes you better suited to to scale without the venture capital i don't know yeah that's a
great insight i mean i do think that it's helpful um if you're young and starting out and people
are going to give you money like just take the money you know um uh just understand what you're
getting onto you know a lot of people will be like oh i'm gonna i'm gonna raise money but this
is the last round i'm gonna do is like that's not how this works like once you're on the vc train
you're on the vc train you're losing money every month you're eventually gonna run out right the
The other thing I've thought a lot about,
if you look at many founders, not all,
like Zuck doesn't fit this, Bezos doesn't fit this,
but there are, Elon fits what I'm about to say.
They have a small, like a single or a double.
Then maybe they had like a double or a triple.
And then they have some big thing.
And it may be the fourth, fifth, sixth, whatever company.
Every founder I've ever talked to is like,
this is going to be $20 billion company.
and you're like i can go count how many there are out there like there's just not that many
20 billion dollar companies uh so maybe like yes but like would founders be better off just saying
like hey i'm gonna go try to build a you know 100 million dollar company and uh along the way
if somebody wants to buy it for 30 million i'm gonna sell it i'm gonna put you know 10 million
dollars in my pocket and like i'm a fucking genius hard to do if you raise money exactly
especially if you get into the a's and the b's i mean it's hard to do because people people give
you money at high valuations and then like selling for 30 million dollars is like not really an
option anymore when you just did five on 20 or whatever it's just so and and forget to negotiate
like that you get to make the call at the end of the day if you sell the company or not because
sometimes the vcs are the ones making that call and they're like no hold on to it um and so yeah
you you end up backing yourself into a corner pretty fast versus if you can keep it small if
you just do like a seed round uh if you need money or if you try to just bootstrap um
it's an easier way to get that stand-up single yeah it makes sense where can we send people to
find you on the internet if uh they want to learn more i feel like you're a wealth of knowledge
when it comes to some thank you uh okay so um they can follow me on twitter at mike salgaro um
and uh yeah anyone can uh email me as well ceo butcherbox.com all right don't give out your
phone number somebody recently did that so yeah call my office give me a call i was like no please
don't do that all right thank you very much i appreciate it i think people really learned a
lot from this we'll do it again yeah thanks for having me thanks so much for listening to today's
episode i really hope you enjoyed this one make sure you're subscribed on apple spotify or your
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