The Prof G Pod with Scott Galloway - Conversation with Cal Newport — The Key to Productivity without Burnout

Episode Date: April 18, 2024

Cal Newport, a professor of computer science at Georgetown University and bestselling author, joins Scott to discuss productivity, the importance of work-life balance, and the disruption of AI on work.... Learn more about Cal here, and his book, “Slow Productivity: The Lost Art of Accomplishment Without Burnout.” Scott opens with his thoughts on storytelling.  Algebra of Happiness: A Dad Hack.  Vote for No Mercy / No Malice in the Webby’s!  Pre-order "The Algebra of Wealth," out April 23rd Follow our podcast across socials @profgpod: Instagram Threads X Reddit Learn more about your ad choices. Visit podcastchoices.com/adchoices

Transcript
Discussion (0)
Starting point is 00:00:00 Support for this show comes from Constant Contact. If you struggle just to get your customers to notice you, Constant Contact has what you need to grab their attention. Constant Contact's award-winning marketing platform offers all the automation, integration, and reporting tools that get your marketing running seamlessly, all backed by their expert live customer support. It's time to get going and growing with Constant Contact today.
Starting point is 00:00:28 Ready, set, grow. Go to ConstantContact.ca and start your free trial today. Go to ConstantContact.ca for your free trial. ConstantContact.ca Episode 296 the Ferrari 296 is a sports car known as the first
Starting point is 00:00:48 real Ferrari with just six cylinders on it in 1996 the Fox News channel launched true story my son goes to sleep
Starting point is 00:00:55 with one of those white noise machines it has three settings low, medium and Fox News that's good go
Starting point is 00:01:03 go go Fox News. That's good! Go! Go! Go! Welcome to the 296th episode of The Prop G Pod. In today's episode, we continue our special three-part series covering the future of work. In last week's episode, we answered your questions and offered some valuable advice. I didn't really see my kids much before the age of three or four. I was just working all the goddamn time, but neither did my wife. She was working at Goldman Sachs at the time. And we decided, we made the conscious decision to trade off time with them then so we could have more time with them now. What is your niche?
Starting point is 00:01:44 Start writing about it. Start posting about it. Start with them now. What is your niche? Start writing about it. Start posting about it. Start doing videos. Whatever it is, right? You're in PR. You understand this shit. But start building a brand and a profile for yourself across all of these different platforms. Before you collect dogs and kids, oh my God, get back into the office. Friends, mentors, potential men. One in three relationships begin at work, for God's sakes. Where are young people supposed to meet, you know, partners, wives, other founders, great friends? You know, it's about hitting the pub after work. It's about grabbing a coffee and getting advice from someone. Nothing wonderful is ever going to happen to you over Zoom, in my view. Today, we're covering productivity, the importance of establishing
Starting point is 00:02:27 work-life balance, and the disruption of AI on work and higher ed with Cal Newport, a professor of computer science at Georgetown University and author of a number of books, including Slow Productivity. Cal is like a rock star. He's one of those guys I look up to mostly because he sells more books than me. Don't know him, but he sells a shit ton of books. He's one of those guys I look up to mostly because he sells more books than me. Don't know him, but he sells a shit ton of books. He's one of these academics that has found the intersection between retail success and academic credibility. I've got some of the former and none of the latter. Anyways, we'll get to that after our first break. But first, what's happening?
Starting point is 00:03:01 The dog is on his way to Canada. That's right. Little dog. Little maple syrup with that dog. How do you get a hundred drunk Canadian fraternity brothers out of your pool? Hey, guys, could you please get out of the pool? That's good. Anyways, going to Canada.
Starting point is 00:03:16 Love Canada. I was conceived in Toronto. My dad, every year, gets something off his bucket list as, you know, he's old and will be dead soon. Sorry, Dad. Sorry, dad. Sorry, dad. It's turning 94 this August. Can you get over that? 94? By the way, I saw William Shatner on Bill Maher. That guy's 93? Jesus Christ, give the guy a fucking medal in a spaceship. That guy is sharp and funny at 93. And let me tell you, that is not easy. That is an unbelievable accomplishment and congratulations and kudos to the Bill Maher Marshall for bringing on a 93-year-old. Anyways, I thought it was really inspiring. So, headed to Toronto.
Starting point is 00:03:51 Wait, that's not true. I'm headed to Vancouver. Jesus Christ, speaking of 93, headed to Vancouver, I was talking about Canada. Where am I? Okay, I was over here, Canada. My dad, every year, gets something off his bucket list and he chooses the same thing every year. He wants to go see the Leafs play the Habs and the opening night at the Air Canada Center in Toronto. And I have never seen my dad cry except when the Scottish bagpipes come out on the ice at the opening of the game, he starts to cry. I have no idea why there are bagpipers in Toronto at the Leafs game. And finally, my dad cries because he just can't handle bagpipers on ice. Well, okay, dad. Anyways, and then he takes me to this old apartment complex and points up.
Starting point is 00:04:31 And we've done this four or five times. And he keeps forgetting that I've actually seen it. And he points to an apartment. He says, that's where you were conceived, which is both awkward and weird. And anyways, my parents were met. They were both immigrants, came to Canada from, uh, Glasgow and London, respectively met in Toronto where my mom was a court reporter. She used to write using shorthand, uh, the, the text or what was going on in a courtroom. Can you imagine that? But it was a well-paying job. Canada embraced my parents with open arms. My dad was, I think,
Starting point is 00:05:01 a candle salesman and they couldn't handle the weather, so they read an article that said that the place in North America, the city of North America, had the best weather in all of North America. So they decided, this was their analysis, they would load up my parents' Austin mini-metro and my seven-month pregnant mom and drive for nine days to San Diego. That's why I was born in San Diego, because it supposedly, according to the Toronto Globe and Mail, has the best weather in North America. Anyways, little background. But I'm not headed there. I'm headed to Vancouver to speak at TED, which, I joke, is the whitest place on earth. And I've always made fun of it. But of course, they've asked me to speak. And I said, of course, I'll speak. And I'm excited to go there. I really
Starting point is 00:05:43 like the founder, Chris Anderson. I think he's a thoughtful, funny, interesting guy. I think he's actually been a great steward of the brand. And I'm excited to go. My buddy Greg Shope is going to be there, who is Canadian, which means he's very nice and very thoughtful and very handsome. And I'm excited about it. I will report live from Vancouver. Okay, moving on. Speaking of TED and speaking of speaking, what is the one skill, the one skill, and I was asked this the other day, that I would want my kids to develop in high school? I was asked a question about curriculum development or curriculum change in high schools, and I said if there was one skill, it wouldn't be computer programming or foreign languages or STEM
Starting point is 00:06:19 even. It would be storytelling. So why? Why is storytelling so important? Our competitive advantage as a species is essentially communication and cooperation. And that sort of cuts a swath right down the middle of storytelling. parents, if you will, or the pod or the herd or whatever you want or the school. But a superpower is to be able to communicate outside or beyond just instinct or beyond just kind of visible cues and say, okay, this is where you plant the crops. This is, you don't go over the hill. And so our ability to tell stories that could communicate to people outside of our immediate tribe was our superpower. So we could paint these stories on cave walls that said, okay, this is when you plant the crops or harvest the crops based on when the sun, the location of the sun in the sky, or you do not go over the hill because they're mean over there and they will kill us. And that ability to communicate and tell stories via captivating stories that captured our attention around the campfire or through song or through poetry or through art was incredibly important to our ability to advance much faster
Starting point is 00:07:30 and become kind of the apex predator slash species across all species. And let's be clear, to an unhealthy extent, we sort of rule the world. I read this crazy stat that humans and their pets now have greater mass than all mammals in the world. Isn't that nuts? Whenever I hear these stats and also having a big, big dog, bit of a digression, having a big, big dog turns you off meat because I just, I have a great day and I just can't imagine that she is that different than a cow. And she is so lovely and feeling. And anyways, I'm going to try and eat more salad. Don't know where I was going with that. Okay, storytelling. Your ability to tell a story is incredibly important. As a result, Mick Jagger gets to bang a woman 50 years younger than him. What's the connection? Mick Jagger is an incredibly powerful storyteller. And we have learned instinctively that storytelling is key to
Starting point is 00:08:20 the species' success. So your ability to tell stories will not only garner you more influence, more money, but also be more attractive to mates, specifically for men. And yes, this is sexist. Okay. I have evidence showing that people born as one gender are predisposed to certain strengths over others. And by the way, I don't think men are any more predisposed to storytelling. Is that true? I don't know. Anyways. But women basically, men get turned on with their eyes. Women are unfairly objectified and evaluated based on their looks. By the way, everyone is giving Jeff Bezos and Lauren Sanchez so much shit for essentially how she decided to dress to the state dinner and making comments about her looks. She's 54, for God's sakes. And, you know, I think, personally, I think she looks great. And I like it when women kind of flaunt their hotness or their sexiness over the age of 25. It feels as if the world is saying, oh, you can only be sexy if you're, you know, under the age of 25. Fuck that. Live out loud. I think there's absolutely nothing wrong with that. And by the way, men are
Starting point is 00:09:23 not objectified or evaluated on their looks. Just a pro tip to all the men, specifically the young men out there, there are only two things, only two're on a date or when you see someone, it's always a good idea to kick off the date by saying you look really nice or you look great. You might find that sexist or objectifying. It's not. Women are unfairly evaluated based on their looks, and men are unfairly evaluated based on their economic success. But you would never say to a man, oh, I get the sense you're not going to be very economically successful, not be a good protector or provider. You would never say that because that cuts to a man's being or purpose. Yet we feel entirely comfortable disparaging a woman's looks. What the fuck is up with that?
Starting point is 00:10:15 Anyways, storytelling. Back to Mick Jagger. He gets to communicate really well. Because he communicates really well, he gets a lot of money and has a much broader selection set of mates than he deserves. So what would be the skill that you would want to develop or want your kids to develop? Absolutely storytelling. And it doesn't have to be in any one medium. I started out presenting. That was how I made my living, was speaking in front of corporations as a consultant. Then I found writing. Then I got decent at creating PowerPoint presentations, or basically I hired
Starting point is 00:10:45 people that could take my words and put them into PowerPoint presentations. I've always over-invested in design because I realized the importance of creativity in storytelling. These things are now podcasts. If I could give my boys any competence or skill, it would be storytelling. So what does that mean? It means give your kids opportunities to speak, give them opportunities or force them to write and to read. If they want to download Firefly from Adobe and get into AI in terms of visuals and video, by all means, embrace that stuff. Let them tell stories, ask them questions. I love that at Gulfstream School, their eighth grade project is they have to do a bunch of research and then speak in front of the whole school. Is that nerve-wracking? Is it upsetting? Yeah, it is. And it's important. It's important
Starting point is 00:11:28 because your ability to communicate your ideas are really more important than your ideas. This is who you don't want to be. You don't want to be the guy or the gal in the back of the room speaking under your breath that's always right, but doesn't move people to action because you don't know how to tell stories. Your ability to move people to action through creativity, through art, through inflection, through presence, through the way you dress, through your humor is not only key to your professional success, it's key to your personal success, right? Your ability to make people feel good, your ability to articulate ideas, to show your commitment, to move people to action. This is the key. Tell stories. We'll be right back for our conversation with Cal Newport.
Starting point is 00:12:23 Welcome back. Here's our conversation with Cal Newport, a professor of computer science at Georgetown University and author of Slow Productivity, The Lost Art of Accomplishment Without Burnout. Cal, where does this podcast find you? I'm in Tacoma Park. It's a small town outside Washington, D.C. I'm in my studio. Oh, good for you. So let's first write into it. In your new book, Slow Productivity, The Lost Art of Accomplishment Without Burnout, you share your philosophy for creating great work at a sustainable pace. What do you mean by slow productivity? Well, it's meant to be an alternative to what we're currently implicitly using as our understanding of productivity and knowledge work, which is what I call pseudo-productivity. So I have this argument in the first half of the
Starting point is 00:13:09 book that there was actually a large issue, an economics issue, when knowledge work emerged as a major sector because the notions we had for measuring productivity that were developed first in agriculture and then carried over to industrial manufacturing, those notions didn't apply anymore, right? We couldn't count Model Ts per paid labor hour input. We didn't have clearly defined production systems that we could tweak and see their impact. And so I argue we fell back on a heuristic that I call pseudo-productivity, which says we'll use visible activity as a sort of crude proxy for useful effort. So I want to see you work. More works better than less. You want to be more productive, stay late, come early, right? Slow productivity is an alternative to that because my argument is that might have been okay for a while, but it really began to falter when combined with the front office IT revolution that
Starting point is 00:13:58 picked up steam in the late 90s, pseudo productivity became less sustainable. So slow productivity is an alternative that's based more on outcomes than activity and is more grounded in how humans actually operate, what's actually going to be sustainable for humans. I struggle with this or worry about this with my son, and that is he gets anxious about grades. He says, I'm going to study all weekend. And I ask him, I'm like, we'll do this. Get some real studying done for a couple hours and then take the rest of the day off. Aren't you basically arguing that kind of face time does not necessarily translate or effort or anxiety doesn't necessarily translate to productivity? And when I got started in writing, I wrote my first books when I was in my young 20s. They were books for college students about how to study.
Starting point is 00:14:48 And the big idea of those books is most college students are really bad at study. They use studying as an ambiguous verb. It's, I'm just doing stuff. I'm in the library. I'm stressed. And they hope to alchemize the effort and distress of this vague type of studying the better grades. And I wrote this book that said, you know what?
Starting point is 00:15:04 The best students, they have really specific ways they study that works really well. It takes them a few hours. They nail the test. They move on with their lives. I was actually sort of grounded in that idea from my days as a student writing for students. And then bridging it to another personal experience in the work world, my first company was a company called Profit, and we couldn't attract the quality
Starting point is 00:15:25 or caliber of consultants for a small firm started by a 26-year-old that we needed to get kind of Fortune 500 clients. So I tapped into this untapped vein of the labor force, and that was recent mothers who felt like they couldn't commit to being in the office, you know, nine hours a day, five days a week. And if you gave them a little bit of flexibility, they would take the job. And so I didn't care if they worked from home as long as they were in a couple times a week. And I found, I immediately registered right away, they were the most productive employees. Because come hell or high water, they had to be on the train back home at a certain point. Yeah.
Starting point is 00:16:01 Well, I mean, I think this is one of the negative externalities of activity-based productivity is you take these type of options off the table, right? So if it's, look, activity is what we look for, more activity is better than less, you're basically biasing towards 24-year-olds right out of college with no families and nothing else to do, right? Because if activity is what we value, you're narrowing that lens. So it's one of the advantages you get when you begin to value more things like expertise, like experience, like leadership, like know-how, like a long track record of things you've produced over time that have been very valuable. It allows a lot of different people into the workforce, a lot of different configurations of work into the workforce as well, where we, in a pseudo productivity regime, we look with suspicion when someone wants to work, let's say, flexible hours, or they want to work less than full-time, or they want to take a leave because of things happening within their family situation. In a pseudo-productivity regime, that's suspicious. Well, that's just producing less value. I'm
Starting point is 00:16:57 therefore going to devalue you and your contribution. In more of a slower productivity regime, a lot of that becomes a lot more acceptable. What we care about is what you can do. What have you done? What skills you have to do something cool in the future and interesting in the future. So I think this is absolutely right. When we focus on activity, we really narrow what work can really mean, what successful work can really mean. You have three principles of slow productivity.
Starting point is 00:17:22 Break them down for us. Do fewer things. This is really an argument about workload management. I think it's one of the biggest unforced errors in modern knowledge work is that we allow individuals' workloads to spiral out of control. This doesn't make people more productive in any sort of objective sense of the term because everything you agree to brings with it administrative overhead. So when you agree to 10 things versus five, you're doubling the administrative overhead, which means you're having the amount of time available to actually do work. So I think workload management being something that we ignore and allow a list of tasks and commitments to go out of control, it's a real unforced error. The second principle is work at a natural pace.
Starting point is 00:18:04 I think this idea that we're trying to mimic a factory setup in knowledge work, come to an office eight hours a day, full intensity, we're suspicious if at any point during that day you're not doing full intensity, year-round no change, that's not very natural. Humans aren't good at that. We need more variation. We need sprints and rest. We need seasons that are more busy than others. We need to play the long game, what's going to produce the most value. And then the final principle is obsess over quality. The biggest bulwark we have towards the allure of busy is to get good at things. Craft is like an antidote to the poison of excessive busyness. As you care more and more
Starting point is 00:18:38 about doing something well, the more the idea of just being very busy, being very visibly just displaying the performance of work, the more that becomes anathema. So the final principle is this idea of let's make craft what we focus on, not activity. So I have a very kind of a boomer mentality around this. And that is, and I'm very open to push back here where I have this wrong or, you know, I love your color here, but I've always thought that if you want to be economically in the top 10%, much less the top 1%, that it just requires a certain level of commitment around not only productivity, but just sheer time. That output is going to be a function, I think, of productivity times the amount of time you apply to something. And then unless you're smart enough to be born rich, if you want to
Starting point is 00:19:29 attain real economic security, there is going to be a certain extended periods of your life where you're working a great deal. Where do I have that wrong? I don't disagree with that. What I think matters is what you're aiming that effort towards, right? So I think a trap that people get in is that during this period of busyness, they focus it on things that aren't actually pushing forward their value to the market. So I am in on every meeting. I'm quick to respond to the emails. I'm volunteering for every small thing that comes forward, as opposed to I'm really locked in on trying to get very good at this thing that's unambiguously valuable to the market. So, I mean, I agree with really locked in on trying to get very good at this thing that's unambiguously
Starting point is 00:20:05 valuable to the market. So, I mean, I agree with you that if you want to get to the top 1%, there's a huge amount of hours involved in that. There's a huge amount of grinding. I think that's just a property of the jobs that get you to the top 1% of incomes. This is just how major law firms are structured. This is just how finance is structured, for example. But if you want to be in a situation where you're financially secure and you have a lot of autonomy in the shape of your working life and how it fits into the other aspects of your life, building a skill that's unambiguously valuable, that's the number one lever you have to pull.
Starting point is 00:20:35 That's what's going to allow you to say, this is where I live. Oh, I work these months and not this month. I'm taking a sabbatical. I don't do meetings, right? You want that type of autonomy, that really slow productivity. That's all going to be based on unambiguous skill. This thing I do is valuable. Other people can't do it. Now I'm going to start dictating how I want to actually apply it. I love that term, unambiguous skill. And I think a lot of young people think, okay, I have the context for that. Maybe I have the certification. They like think they have
Starting point is 00:21:05 the core character and attributes to develop an unambiguous skill that's highly differentiated, can't be replaced easily. And I often hear people talk about that your 20s are for workshopping. Have you thought about the steps and the atmospherics for a young person to try and figure out, identify, and then develop what is ultimately that unambiguous skill? You know, a decade ago, when I was first entering the job market, out of grad school, entering the academic job market, I wrote a book all about this because I really cared about this question of how do you engineer the right career. So I wrote this book called So Good They Can't Ignore You. And it was all about this idea,
Starting point is 00:21:44 building up what I called career capital. So one of the tricky things that came out of that book is that it's difficult to figure out what's valuable. And it takes a lot longer than you think when you're in your 20s to actually get good at those things. And I ended up advising young people after this book came out to spend even more time than I emphasized, almost treating their own field like you're a business journalist. Like I am studying my own field. I really want to understand who is getting ahead in this field. Like who's the stars in this field? Why are they the stars in this field? Like what was it that they did that other people didn't do? What really mattered for them? Often these answers aren't what you think they're going to be or what you want them to be. I also emphasize it
Starting point is 00:22:23 takes longer. Like I came out of college sort of moving hot, right? I was like, this is what I want to do, computer science and writing. This is what I want to do. I want to be a professor and I want to write. It took me about a decade before I got anywhere notable in either of those. A decade of really solid building my life around computer science and writing, and this is all I do, and I'm not going to be distracted by this. It's head down, systematically trying to get better. It wasn't until I hit my young 30s after a decade of work that I had really made what I would say are publicly visible, notable steps forward. It took me a decade to get my first sort of major hardcover idea book out. It took me a decade to get hired as a 10-year track professor. So it often, this is the advice I
Starting point is 00:23:05 tell young people, spend more time than you think to figure out what matters. Spend more time than you want to get good at it. Yeah, you're getting no sympathy from me. You're talking to a guy who wrote his first book at 52. I think it's just so funny to listen to you because you're a young man. You can't objectively evaluate time. You came out of the gates rocking and rolling. I don't care what you think about yourself. I can tell you, someone who's older than you and has seen a lot of people, you came out hot at a very early age. What were the things or the attributes of the people or the surroundings that helped you get on the tenure track so quickly and have a best-selling book in your 30s. Most people just don't accomplish that at that age. That is ridiculously young. You're just not old enough
Starting point is 00:23:50 to realize how young you are, so to speak. But in your 20s, what do you think were the primary influences and decisions you made that gave you the ability to do that kind of stuff in your 30s? Well, one thing I think that influenced me is that I'd been an entrepreneur when I was a teenager. So I was a teenager in the late 90s, right? So this was the first dot-com boom. We weren't very smart in that boom. You remember we had this moment where we thought 16-year-olds, they must know a lot about technology because they're young. So let's sign contracts with 16-year-olds to come redevelop our sort of web presence. Be our mentors. year olds to come redevelop our sort of web presence. Exactly. Exactly. So I had a preposterous business in the nineties, but that had exposed me a lot to the entrepreneurship and business literature, the pragmatic nonfiction literature. I was steeped in this stuff at a very young age. And so I came to college with a different attitude, right? I came to college saying, this is a problem to solve just like any other entrepreneurial problem. And in fact, when I went looking for the right books as a college student, okay, how do I win
Starting point is 00:24:49 at this game? How do I study? How does this work? I was so disappointed in what I saw because in the late 90s, early 2000s, the sentiment in the publishing industry is to write a book for a student, you had to be cool. It had to be like, hey, like college is kind of fun. Don't talk too much about success because you're going to scare off the kids. Like the number one best-selling college guide in the year 2000 was The Naked Roommate. And it was like other tales of like, well, so I had this idea, like, this is nonsense. I'm going to write a book about how to do well in college, exactly like a business book. So I was bringing a sort of entrepreneur business mindset that would be completely non-exceptional to someone who is mid-career. And I was bringing that to the world of college. And the thing is, it worked really well. So I got very systematic about what's the right way to study, what's the right way to write
Starting point is 00:25:35 papers. And like that experience to me, oh, by just getting serious about how you do this, the mechanics of work, that made such a big difference. I had to write a book about that. I wanted to bring that mindset. So I had this interesting sort of dual experience in college where I was there in college, but I also felt like I'd already graduated 10 years earlier, this sort of impatience to get out there. So that's how I got started writing. It's like, I'm going to write the college book I didn't have. And so that's what I was like. And so I sort of came out of the gates hot because I was there in college already ready to be 30, if that makes sense. I sort of couldn't wait to get out and
Starting point is 00:26:10 start doing things. How has your domain expertise and your study of productivity changed the way you allocate your time in your personal life? How's your personal life changed? Well, I mean, one of the things I figured out pretty early in grad school is just strict separation. This was an anxiety diffusing technique, I guess, if we're going to call it anything, was, okay, I had to have a strict separation between working and non-working. And that's what I did. So in grad school, I just established a standard, I'm going to work standard work hours, which is unusual in grad school because you don't have to work standard work hours in grad school. But I got married young and my wife was working standard hours. So like, great, I'm just going to match my work to when she's working. And outside of that, no work. And I just work backwards from that standard. And I've more or less kept that
Starting point is 00:26:58 ever since. Work fits in work hours. And when you're done, you need to shut it down. Like there needs to be the strict separation between when you're working and when you're not. If your work doesn't fit, then you need to scale back or get more efficient. But these are the lines in the sand. It's like, these are the hours I work. So I innovated that in grad school when I had a lot of flexibility and have stuck with it ever since. Do you have kids, Kyle? I have three. How has it changed your approach to fathering? Well, I think it helps this idea that when I'm done, I'm done. Because I can synchronize that pretty closely with I'll start after they go to school and I can finish pretty soon after they get home. But the three kids, they influence slow productivity in particular because of the timing of when I wrote that book. It was when I have all boys. When they got elementary school age, as they all sort of approached elementary school age,
Starting point is 00:27:49 is where there is this switch where they seem to need maximal dad time, which was different than before. It was this every minute I could possibly give them was important in a way that when your kids are toddlers or babies, it's much more of a sort of survival play. You know, hey, let's just keep these things alive and prevent either of me or know, me or my wife from burning out. When they got to elementary school age, they needed maximal dad time. And that led to this interesting reappraisal of my own work. It helped really influence slow productivity where I was really thinking, okay, I need to stretch out what I'm doing. Maybe I'm at a peak right now in my capabilities, but I got to slow down the pace at which I'm doing. Maybe I'm at a peak right now in my capabilities,
Starting point is 00:28:27 but I got to slow down the pace at which I'm doing this because this is the time in my kids' lives where they need as much of me as possible. So there's a lot of slow productivity. There was a reaction to my kids getting to a certain age. We'll be right back. Let's revisit AI. On your Deep Questions podcast, you recently spoke about AI and productivity and how to get ahead while others panic. I love that. How to get ahead while others panic. You mentioned that a pressing question about AI is the following. When will AI be able to empty my inbox on my behalf? Say more? Yeah, I mean, I think that's a good stand-in for the crucial future development to watch in AI. This came out of a New Yorker piece I published a couple months ago that was looking at planning in AI.
Starting point is 00:29:12 And I'm increasingly coming to this point of view is that we have too much emphasis right now on language models. I think this idea that the right way to increase the reasoning capability of artificial intelligence is to build larger and larger language models and just hope that the emergent reasoning properties that come out of trying to do token prediction effectively, like this is the right way to build reasoning, I don't think that's going to be the future of AI. I think the future of AI is going to be much more streamlined language models that are good with language, but that we are going to more and more explicitly externalize reasoning and cognition into separate models, right? So let's go to this example of emptying my inbox. A large language model can never do this. I don't care
Starting point is 00:29:56 how many parameters you put into GPT-4, it is not going to be able to empty my inbox because in particular that requires future planning. You have to actually simulate possible futures based on the novel input that you're looking at right now, not something that you pre-trained on. Static feedforward models can't do this. On the other hand, if we look at a model like Cicero, the model that was developed at Meta that plays the board game Diplomacy and plays that game really well, the way that AI system works is that it has a language model to interact directly with the human players.
Starting point is 00:30:29 But a future simulation reasoning engine to simulate the possible moves, to try to much more explicitly understand, okay, what's the right thing to do here? It has an actual explicit theory of mind. Here is the other players. Well, if this player secretly thinks this, even though they're telling me this, then would it make sense to make this move? Or could they betray me in a way that's
Starting point is 00:30:48 going to hurt my position on the board? Or what if this player really thinks this? And it actually explicitly thinks through future scenarios with explicit theories of mind for the other people involved. And then when the planning engine figures out what makes sense, it tells the language model, all right, go say this to the other people in whatever way is natural for this game. That's the type of system that can empty our inbox, right? So I'm increasingly convinced that's the future AI play. We see this in the move towards agent systems. I think we underplay how hard it is
Starting point is 00:31:16 to build these agent systems. We've sort of come back full circle, like 1950s Dartmouth College original conference on AI that in the end, we're going to end up having to build explicit reasoning systems to correspond and collaborate with the language models.
Starting point is 00:31:33 And those are going to be really hard and they're going to be bespoke. And we're sort of back to where we started in some sense, except for now we have language models to attach them with. So I'm sort of developing this theory of AI
Starting point is 00:31:41 where the totality of language models is a dead end. It's going to be language models plus explicit other types of models. The ensembles of these is really, I think, going to be the future of more useful AI. What do you mean by ensemble? Well, so you might have a language model to talk to other humans and to take what they said and translate it into language that other models can understand. You might have a future simulation model to try to simulate the impact of various decisions to help plan what might make sense. You might have a goal model. The whole thing there is to try to look at
Starting point is 00:32:14 possibilities and help tell the planning engine what is aligning with what we're trying to do here or not. You might have a world state model. Language models are static. They can't do this, but you could have an explicit world state model that evolves its understanding of what's happening in the world around it, who people are, what they believe, or what's going on in the physical space. And all these models can work together to create something like a functional artificial intelligence. This is what I think is going to give us artificial intelligence agents that are going to be much more like the HAL 9000, right? It's something that reasons and thinks and acts and plans. Ensemble models, I think, is the future.
Starting point is 00:32:51 We also see this move within industry. I mean, OpenAI hired away from Meta the engineer Noam Brown, who was the leader of this project to build that ensemble model that won at Diplomacy. And Noam Brown's big thing, his big claim to fame, was that he earlier built the first AI system that could beat professional poker players at no-limit techs at Hold'em Poker. And his real innovation in that was figuring out how to simulate future moves that had a theory of mind. OpenAI hired him away, probably to run their QSTAR initiative, which almost certainly is a major initiative to add more explicit planning engines into their AI products.
Starting point is 00:33:28 So I think this is really the direction AI is going, even though right now all the focus is just on the language models themselves. So you're right at the intersection of technology and sort of HR culture within the organization. Do you think the promise of AI or the performance is going to live up to the promise? Do you think it's underhyped, overhyped, and where do you see it having the most impact on cultures? I think there's going to be areas where there's really big impact, where there's activities that can be largely automated. I'm trying to carefully track the potential impact of AI on administrative overhead. This is a big part of my thinking about digital knowledge work, is the degree to which the humans have to keep switching our attention back and forth between many different administrative
Starting point is 00:34:18 overhead tasks, so emails and chats and meetings and forms. And so I'm interested in what the impact of AI is going to have there, because there is an optimistic scenario in which it could take a significant amount of that off the plate of the average knowledge worker. That would be a huge impact, right? I think we underestimate the degree to which we are reducing the cognitive and productive capacity of knowledge workers
Starting point is 00:34:41 by forcing them to be in this continual state of constantly switching our attention back and forth to servicing all these different administrative tasks. So if you could offload that, that could be a major productivity boon. And I mean productivity in the economic macro sense of just looking at the whole sector itself and dollars produced per worker in the sector. That could be a huge boon.
Starting point is 00:35:02 On the other hand, I've been arguing for a long time, we could get those same advantages by just changing the way we actually organize work. We don't actually have to have a computer program take over our email. We could just reorganize work so that we don't have to check email once every five minutes. I mean, I think there's more proximate solutions that require less of a breakthrough, but they do these solutions, this rethinking of how we do knowledge work is really difficult. There's a lot of friction breakthrough. But they do these solutions, this rethinking of how we do knowledge work is really difficult. There's a lot of friction there. So maybe it is going to have to be an AI breakthrough that gets there. But that's what I'm looking at. It's a metaphor, but also reality. AI emptying my
Starting point is 00:35:35 inbox could be a substantial transformation of the experience of sort of creative or non-entry level knowledge work. So we're both academics. I've been predicting the disruption in higher ed for a good decade, and thus far I've been wrong. Where do you think AI or disruption is with respect to higher ed? Yeah, I mean, a lot of people have predicted the disruption of higher ed, and there's two ways to see it. I go back and forth, right? I mean, so one way to see it is we've been teaching the same way, basically, a human in front of other humans in a room facing them for 500 years. That means, by God, we really have to change. Or you could flip that around and say, by God, there must be something very fundamental
Starting point is 00:36:19 about this mode of instruction if it has survived 500 years. I mean, the biggest possible disruption to higher ed was the codex. All right, so we have a way of taking the knowledge of the very best thinkers on a particular topic and putting it into a portable, indexable, completely accessible type of artifact that can then be widely distributed. I mean, if anything was going to undermine the model of people gathering and looking at someone at the front of the room, it would have been the Codex, and it didn't. And so because of that, I'm always a little bit skeptical about major transformation. We thought COVID was going to transform the academy because once we get used to being able to do things virtually, why would we go back?
Starting point is 00:36:58 But it turns out people hated doing it virtually, and we couldn't wait to get back. So when it comes to AI, I'm watching carefully. I'm on the task force at Georgetown for the pedagogical uses of AI. I'm working on a big New Yorker piece right now about writing papers with AI. So I'm sort of talking to students who do this, trying to understand how students use it. I think it's going to change things. But I think potentially that change is going to be comparable to, for example, the arrival of the Internet and Google, which did change a lot of things, right? Teachers had to adapt. You could now look up information a little bit more explicit about the role of AI in that writing and sort of teach the process of where to integrate it or where not to integrate it. You know, it's possible that it's the next Google,
Starting point is 00:37:52 which was a big disruption for higher ed, but it didn't make higher ed, for example, unrecognizable to someone who was around pre-Google. So, you know, I would give that the sort of middle percentile, the middle quartile possibilities would be that. For anybody who thinks, okay, I recognize AI is going to be big, or how would you suggest that somebody starting from almost zero gets somewhat AI capable? It's a hard question. I've been thinking about this recently. It's a hard question because what that means is changing, right? Right now, becoming AI capable essentially means become a good prompt engineer for a current generation of chatbot-based interfaces to language models. I don't know if that is what being AI capable two years from now, like once AI actually has some economic traction and is really having some real impact on the way we run our economy. I don't know that prompt engineering to GPT-4 is going to be all that relevant.
Starting point is 00:38:49 I think this is the type of thing that's going to be improved on the other end of it. So I think a watchful waiting right now is not incautious, right? Okay, what's going on with language? Maybe I'll keep an eye on it. But I don't know if I think it's urgent right now for everyone to, for example, be aggressively experimenting with chat interfaces to language models. Because I just don't know if that is going to be the first major footprint that these tools are going to have on the economic world. So I mean, it makes sense to keep up with it. But I just think when the tools have the big impact, we've seen this before. I mean, I study a lot the impacts of technology on economics and business systems, right? The tools that often have the real sort of tsunami effect, like completely
Starting point is 00:39:33 changed the way business is done overnight, tend to be incredibly easy to pick up. I think email is a great example of this. You didn't have to train on email or keep up with what was going on with email and the pine email systems in 1980s universities. When they turned on email at your office, like, this makes sense. I type in the name and I hit send, right? And it completely transformed work. Google was similar. Once it was out there, it was very, very easy to learn how to use.
Starting point is 00:39:58 You just sort of type in what you're looking for. Oh, my God, it finds it. This is really great, right? So we've seen this historically that often when tools come through that transform business in this really big way, they're not that hard to pick up. And so we don't yet know what the first major form factor of AI is going to be that's going to have really large impact. Again, I'm not sure that it's chat interface to language model, so keep an eye on it. But, you know, I'm not going to advocate right now that we need to be teaching prompt engineering to school students. I think that's just going to be out of date too quickly.
Starting point is 00:40:29 So just as we wrap up here, what would the advice be to your 25-year-old self? I almost feel like you're so far ahead of the game and you seem so guided and focused from such a young age. What would you edit or add more or less color to? What advice to your 25-year-old self? Yeah, one of the things I actually, I wrote about this when I left grad school. And I said, what did I wish I had done earlier? So, you know, I left grad school at over 28.
Starting point is 00:40:59 And the big thing I look back and said, I wish I had done is when I had first entered grad school, talk to the students who were leaving. Like the students who had just graduated and in particular the students who were getting the really interesting professorships. And really interview them about like what matters, how do you succeed in this? Because I felt like from an academic perspective, I wandered too much in grad school. In other words, I worked on problems I thought were interesting. I sort of invented problems and solved them. And I published a lot of papers. But when it came time to enter the
Starting point is 00:41:28 academic job market, it's not like I had a huge head of steam. I wasn't on the hottest topics. I wasn't doing the work that was really moving the scale. And I remember thinking, man, I should have actually figured out at the beginning, how do you succeed in this, right? And because I was at MIT and I still could succeed in it, but I wasn't, you know, coming out of there at the level I could be. And so that was my, my advice to like the 22 year old Cal would be talk to the 28 year olds who are just graduating and find out what really matters when you go in the job market, like what, what's going to make you successful versus not. And then starting right now, aim for that. So I think I probably wandered more than I needed to in grad school. Yeah, we always talk about the importance of a kitchen cabinet. Cal
Starting point is 00:42:13 Newport is a professor of computer science at Georgetown University, where he's also a founding member of the Center for Digital Ethics. He is the author of eight books, including A World Without Email, Digital Minimalism, and Deep Work, which have sold millions of copies and been translated into over 40 languages. Professor Newport is also a contributor to The New Yorker and hosts the Deep Questions podcast. His latest book, Slow Productivity, The Lost Art of Accomplishment Without Burnout, is out now. He joins us from his home just outside of our nation's great capital. Cal, I've been a big fan for a while. You're just such an impressive young man. And your books really have, you bring this sort of, I don't know, you thread the needle
Starting point is 00:42:58 between substance and what I'll call retail. Your stuff is very popular, and yet it has that kind of academic heft. Anyways, congratulations on all your success. Yeah, well, thank you, Scott. I enjoyed talking with you. So, Algebra of Happiness, quick dad hack. A-dack, a-dack, de-hack. I have started, my father got me working out when I was, I think, almost 10 or 11.
Starting point is 00:43:33 After my parents got divorced, he and I used to run together on the beach in Laguna Niguel. And I have very fond memories of it. And we would run, and then he would keep running and meet me back. And then he'd have a race with me where we'd sprint. It was just a ton of fun. I have this memory of me. And, you know, my dad's very old now and has a walker but i have this memory of you know he and i sprinting on kind of the wet sand in laguna niguel and he would look at me and laugh anyway a nice image and one of i think one of the images i'll always have in my
Starting point is 00:43:59 brain my dad and then he would um do this we'd do this Royal Navy workout together. He had this little manual that was all tattered up. I wish I still had it that he had from when he was in the Royal Navy. My dad served on a ship. He was a frogman and repaired aircraft. And we'd do burpees and pull-ups and push-ups. And it got me into working out very early. Anyways, I'm trying to do the same thing with my boys. And what I do is I'm on the road a lot. I'm about to head to Vancouver for Ted. I'll be Vancouver, then Orlando, then New York, then back to LA for Bill Maher. I'm doing a lot of name dropping right now. And then back to Florida, Key Largo, and then home. But every night I FaceTime with both my boys and I take them through this mini workout, this mini CrossFit workout, where they do some Arnold presses, maybe some burpees, maybe some sumo deadlift high pulls. And they have a weight and we do it. It's only about
Starting point is 00:44:51 10 or 15 minutes. And I do it with them on FaceTime. It's very bonding. It keeps us connected. And especially young boys who I think have a lot of energy that can sometimes be unproductive. I think it's just really good for them. And it's just so much fun at the end. For the last round, I scream beast mode and they go hard and I feel closer to them. I think it's going to be great for them. It's something I'm passing along down with my father. Anyways, FaceTime workouts. Get your boys strong. Get them mentally tough. Find something that you can pass on from your dad to them that makes them feel better about themselves and quite frankly, just kind of calms their nerves during the day and helps them sleep a little bit better.
Starting point is 00:45:31 Anyways, my dad hack, FaceTime workouts with your boys while you're on the road. This episode is produced by Caroline Shagrin. Jennifer Sanchez is our associate producer and Drew Burrows is our technical director. Thank you for listening to The Prophecy Pod from the Vox Media Podcast Network. We will catch you on Saturday for No Mercy, No Malice, as read by George Hahn, and on Monday with our weekly market show.
Starting point is 00:46:01 Oh, daddy. Hello, fuego. Quien es el fuego? Son el pedo. Si.

There aren't comments yet for this episode. Click on any sentence in the transcript to leave a comment.