The Prof G Pod with Scott Galloway - Conversation with Simon Sinek — Finding Your Why, Feeling Stuck, and Building Strong Leaders
Episode Date: August 17, 2023Simon Sinek, a renowned leadership expert, author, and motivational speaker, joins Scott to discuss his visionary concept of “Start With Why,” along with insights on building strong teams, leaders...hip, feeling stuck, and finding your purpose. Simon also gets Scott to open up about a meaningful memory of his mom. Follow Simon on Twitter, @simonsinek. P.S. Scott is on holiday, so we’ll be back with our business analysis and Algebra of Happiness in September! Learn more about your ad choices. Visit podcastchoices.com/adchoices
Transcript
Discussion (0)
Support for this show comes from Constant Contact.
If you struggle just to get your customers to notice you,
Constant Contact has what you need to grab their attention.
Constant Contact's award-winning marketing platform
offers all the automation, integration, and reporting tools
that get your marketing running seamlessly,
all backed by their expert live customer support.
It's time to get going and growing with Constant Contact today.
Ready, set, grow.
Go to ConstantContact.ca and start your free trial today.
Go to ConstantContact.ca for your free trial.
ConstantContact.ca
Episode 263. 263
263 is the area code serving Montreal
in 1963 zip codes were introduced
to improve mail delivery efficiency
and the first push-up bra
called the wonder bra was introduced
in Canada my son asked me
what is a Canadian
and I responded it's an unarmed American
with health insurance
go go go correspondent. It's an unarmed American with health insurance.
Welcome to the 263rd episode of the Prop G Pod. The dog is still on vacation in Nantucket,
leaning into his white privilege. Didn't want to like Nantucket.
Didn't want to like it.
I think of myself as more of like a Euro trash guy.
And went to Nantucket.
And it's lovely.
Sandbar in the middle of the Atlantic.
What will I be doing this trip to Nantucket?
No joke.
Some awful scientist decided to start capturing great whites for some reason off the coast of Cape Cod.
And then tags them.
And that's the worst part. And now there's an app you can download, and you can see where these
refrigerators with teeth are roaming. So my kids dress up as seals, go surfing, and then their
paranoid neurotic father sits on the shore staring at a phone, looking at how there's some monster
about 700 meters to the southeast.
Anyways, that's my vacation in Nantucket.
What are you doing this summer?
In today's episode, we're sharing our interview with Simon Sinek,
a renowned leadership expert, author, and motivational speaker.
We discuss with Simon his visionary concept of Start With Why,
along with insights on building strong teams, leadership, feeling stuck, and purpose.
One of the wonderful things about the
business I'm in is I get to travel and I get to speak at different events. And there's sort of
this speaking circuit where we see the same people or we see each other all the time.
Tony Hawk, I see all the time. By the way, the skateboarder, lovely guy, was I think one of the
great skateboarders in history. And he's just a like soulful, decent man. He's on the speaking
circuit. People love him. I see Gary Vee all the time. I like Gary. I think he's interesting. The
thing when I see Gary speak that I'm always impressed by, he doesn't use slides. He just
talks about kind of business lessons you can draw from platforms and social media. Who else do I
see? I see Adam Grant a lot. Adam Grant is basically me, but more credible and a better academic. I see Adam everywhere. He's my nemesis. I was best you, Professor Grant.
By the way, because I'm a narcissist, I typed into ChatGPT the other day, who are the most
influential academics in America, and I was ahead of Adam Grant. That made my day. I showed it to
my sons, and my sons are like, what are you doing? Typing into chat GPT questions about yourself. Anyways, not a great moment. Not a great moment. Learning from my
children. They're teaching me values. Anyways, I ran into or I run into a lot, Simon, who is an
outstanding speaker and talks a lot about what is your why. This is, of course, yet another guest
where we turn everything to me, and it ends up being therapy about Scott,
but I think this is a good conversation. Simon is a very interesting, soulful guy.
Oh, true story, another true story. I'm in London having lunch with Simon, and I see someone
busting a move for us, and I think, oh, it's a fan. It's a fan of the dogs. And this happened
three times, and all three times people came over and looked Simon in the eye and basically looked as if they were about to start weeping and told him how much their work meant to him. Anyways, Simon Sinek has changed a lot of lives. It means a lot to a lot of people. Please enjoy our conversation with Simon Sinek.
Simon, where does this podcast find you?
I am back in Los Angeles. Back in LA. So Simon and I have become sort of friendly. We saw
each other at, where were we? Oh, Summit at Sea. Summit at Sea, yeah. And then in London. And so
if I seem exceptionally casual, it's because I've decided we're good, good friends. So Simon,
first and foremost, you're wearing a short sleeve shirt and you're jacked. Are you on testosterone?
What is your workout routine? Inconsistent.
Inconsistent? I don't buy that. I know bodies. You work out. You work out,
I would bet, two to three times a week and eat pretty well.
You're very generous. I think I was blessed with broad shoulders, which
makes it appear that I'm in better shape than I am.
So you're not a big workout guy.
Scott, that's really nice. I go through phases where, like most people who have ADHD, So you're not a big workout guy. Well, for those of you that don't know Simon, and most of you do, he's best known for popularizing the concept of why. In his first TED Talk, I think it was 2009, it's become one of the most watched
TED Talks of all time with 37 million views. By the way, I did a TED Talk and it got substantially
fewer views. Anyways, Simon's books include Start With Why, Leaders Eat Last, Together Is Better,
Find Your Why, and The Infinite game. So can you break down
this idea of why? What is your why? How do you discover your why? Just sort of riff on that for
a minute. So the why is this deep-seated purpose, cause, or belief that drives every one of us.
It's based on the biology of human decision-making, so it's not something you, it's not up for debate.
Think of it like gut decisions,
right? You talk to the most successful people in the world. You say, what's your secret? They say, I always trusted my gut. Well, there is no part of your stomach that makes decisions.
Um, but it's a feeling and that feeling comes from the limbic brain, uh, which is responsible
for all of our feelings like trust and loyalty, but it's also responsible for all of our decision making. We are not, as many people think, rational animals. The neocortex, our homo sapien brain,
is responsible for rational and analytical thought, but actually is not responsible for
decision making. And so as much as we like to think that we're driven by rationality, we're not.
And so to understand your why is to understand that deep-seated drive
that every one of us has. And the thing that inspires us and drives us is different for
everyone, which is why it's nice to know what your why is, because it can actually serve as
a filter for decision-making and career decision-making and relationships and all that kind
of stuff. How do you go about figuring out what your why is? So the why fundamentally is an origin story. It comes from our past. We are all the sum
totals of how we were raised. You know, you are the way you are and I am the way I am
because of the experiences that we had growing up as kids. And, you know, a why is fully formed
probably by your mid to late teens. You are who you are. I am who I am. And the rest of our lives offer us opportunities to live in balance with who we actually are. It's how we're operating when we're at our natural best. So to discover one's why is basically to go backwards. It's to look at all of the times in our lives when we were our happiest or most inspired, the projects we worked on that we loved things like that and
what you very quickly discover are patterns and if you can link those patterns together
you can articulate your why and and your hows which are the sort of your your natural strengths
or the environments in which you operate best it sounds like you might be a fan of Nietzsche who
said think of the moments where you were happiest and more rewarded what was common about those
moments and then try and run a line through it and extend it around what you're going to do in the future. Am I making that up? I go back and ask people about their childhood and sometimes they say, well, I didn't have a very happy childhood. Um, it doesn't matter, uh, because even in difficulty, you always find these
amazing stories that come out. So one example, um, I, I was doing a wide discovery for a woman who
grew up in a very abusive household, alcoholic father. And when her dad would go on a rampage,
she would hide in the closet with her brother. And she's telling me the story of trauma, but she would always cover her brother.
She would hold him and put her back to the closet door to protect him.
And you realize that throughout her life and throughout her career, she's always been a protector.
And where she finds joy is in offering others safety.
And it was core to her, to who she is.
And it was ultimately a very
positive outcome. That's nice. You talk a lot about leadership. In one of your YouTube videos,
you said that you think leadership is one of the most misunderstood subjects in business.
What did you mean by that? So I think people think being the leader means being in charge,
that you're number one, that you have to make all the decisions. And that's just not true. Leadership is the awesome responsibility to see those around us rise. It's not about being in charge. It's about taking care of those in our charge. And it's a skill. It's a learnable, practicable skill. Many people find themselves in a leadership position because they either started the company,
so they just happened to be the leader, or that they were really good at doing something,
so they kept getting promoted to the point where they're now responsible for people who do the job
they used to do. And we don't get taught how to lead. So good leadership is actually harder to
come by. If you're lucky enough to have had a good leader in your life that you could model yourself after, that's an education. But like somebody who's great at sales, for example, will get promoted to sales manager. But being a sales manager and being a salesperson are not the same skill set.
What are some examples, if you're a manager and you're interested interested in demonstrating leadership what are some practical examples of that number one is is is uh is i think honesty you know uh i
i've i i there's a there's a leader i know who got promoted into position where he actually knew a lot
less about the subject matter put to lead a team that was in a a category that he didn't know about
and instead of coming in and sort of like pissing on all the lampposts and making his mark put to lead a team that was in a category that he didn't know about.
And instead of coming in and sort of like pissing on all the lampposts and making his mark,
he walked in on his first day and said, look, I know a lot less about this than you do.
I'm going to try and stay out of your way and let you do the job. Teach me. And my job is to provide resources, give you top cover, learn a tremendous amount. But I'm here to tell you that
you know more than I do, which is incredibly empowering for a team, as opposed to I think
what a lot of leaders do, especially people in new leadership positions, which is they try to prove
that they're worthy of the position to try and prove to their bosses that they made the right
decision. And they sometimes speak too much. They make too many choices too quickly, too many
decisions too quickly. You know, the company Chanel, they have a wonderful practice when they hire senior leaders,
which is if you're hired as a senior leader, you're not allowed to speak in meetings for the
first 90 days of your employment. And their attitude is, we know you're smart. We hired you.
You don't have to prove it to us. And we would prefer that you shut up and learn.
And the reason we say 90 days is because we expect you to have a long career here.
So for you not to make decisions for the first three months of your employment, we're okay with
that. And I just love that. By institutionalizing it, it takes the pressure off the person to feel
like they have to speak up in every meeting to prove their value. Isn't that more broadly great advice around relationships as well as leadership that I
find with parenting, with relationships, so much of the time, the best response is just
to listen.
I mean, asked and answered, right?
Like this is where, for some reason, we've bifurcated our lives into like personal lives
and professional lives.
But at the end of the day, we're managing relationships in different places. I mean, it's all human beings interacting
with human beings. You know, we want to be able to make other people feel seen and heard and
understood. And when they do, they're all in and will give their best both to the relationship or
to the company. You've become sort of the go-to or, I don't know, the bridge between
corporate leadership and Gen Z and millennials or the workforce. How would you distinguish
or differentiate that generation as it relates to their values, how they approach work,
and what advice do you have for corporations that want to be thoughtful,
but also, you know, optimized for this new workforce?
So I think there's something that we have to acknowledge that's completely different about
this generation that, as far as I know, no previous generation has ever had,
which is when you and I started our careers and we and I graduated college,
we showed up at our jobs on day one and legitimately we were idiots. Like we didn't know a thing. And so we had to defer to those who'd been working at the company longer so that
we could learn. And that's sort of how we acted and that's how we were treated. Where this younger generation
that's coming up in a computerized, interneted world, they actually start day one of work
with a skill set that those who've been working longer either had to learn or don't have at all. So they actually start day one with skills and it does,
it has, it's sort of a, it's a blessing and a curse, right? Like, like everything. The blessing
is, wow, you start day one with a skillset that we need and don't have. Amazing. The downside is
because they have a skillset that other people don't have, it gives a false sense of, I know a lot. Um, but there's
still a lack of experience and there's still, um, a need to, to, to learn. Obviously it's just day
one. You're just a freshman. Um, and both are right and both are wrong kind of thing, you know?
And I think that's part of the push me, pull you. Um, so I think older generations, I've seen
people in leadership do, do two things, which are wrong, which is offer too much deference to the younger generation because they bring that skill set that they don't have or understand, or no deference because they treat them as if they were idiots like they were on their first day of the job.
And the answer is something in between.
But I think that's a fascinating and modern dynamic that the previous generations just didn't have.
There's sort of a, they've developed a reputation, fairly or unfairly, for being a bit entitled. Do you agree with that? Yes. Entitlement is a word that, you know, there are many words that
are used to describe young generations that have been used for generations. but entitled is one that seems to have shown up relatively recently,
you know, the past 20 or 20 years or so. And, you know, if you've worked with some people from the
young generation, it certainly feels that way. I mean, these stories have become boring. They're
so often used, you know, been working for four months at a company or eight months at a company and want, you know, double, double salary. And I love the, the appearance of confidence that
goes with it, but, but it backfires. Uh, and I try and tell young people, it's not that you,
it's not that you think you're worth more and it's okay to advocate for yourself, but how you
advocate for yourself makes a
difference. So for example, coming in to your boss's office and say, I'd like 140% raise,
please, because I think I'm worth it is a very hard negotiation. That's not, that's not going
to go well. You've given the other person no room, but rather to come in and say, Hey, I've
been working hard. I really like it here. I see myself staying here for a long time. And I would like to get on a path to increase what I'm making. Can we discuss
the best way for me to do that? And that's a discussion and a negotiation. And I think it
allows the person in leadership to feel included in your professional growth, just like you want
to feel included in your professional growth. It's not about the factual outcome. It's about making somebody
else feel included in the process. And I think that's what good career management is as well,
both up and down the chain of command. We'll be right back.
Hey, it's Scott Galloway. And on our podcast, Pivot, we are bringing you a special series about the basics of artificial intelligence.
We're answering all your questions.
What should you use it for?
What tools are right for you?
And what privacy issues should you ultimately watch out for?
And to help us out, we are joined by Kylie Robeson, the senior AI reporter for The Verge, to give you a primer on how to integrate AI into your life.
So, tune into AI Basics, How and When to Use AI,
a special series from Pivot sponsored by AWS
wherever you get your podcasts.
So there's so few jobs or people I look at
and I think I'd like to be that person and have that job.
I know a lot of people in Hollywood
and people think they want to be an actor or director. It. I know a lot of people in Hollywood and people
think they want to be an actor or director. It's a shitty, insecure industry is what I have found.
I look at athletes and I think, I'd never want a job that I got worse at as I got older.
And these guys, they hit literally their late 20s, early 30s. They become really bad at their job.
And then most of them go through a pretty severe identity crisis around, what do I do now that I'm
no longer one of the top 10 footballers in the world. You're an exception. I look at what you do,
and I mean this sincerely, I think what Simon has developed is super cool. You seem to be very
passionate about what you're doing. You're relevant. Just a quick story. We were having
lunch in London at Granger's, my favorite place, which is lovely. It's lovely. And this guy immediately
caught eye contact with us, started walking over and I like stood up like, here comes a fan. I'm
like, I'm so excited. He's like, oh my God, your work has meant so much to me. And he shook your
hand. And I think it happened two or three times while we were at lunch, zero for Scott and three
times for Simon. You really,
you're having a lot of impact, a lot of relevance. I know you make a very good living.
I have trouble figuring out how you got to here because what you do is really unusual.
Can you give us the cliff notes on from when you were at the ad agency to how you got to this point? So my ad career went well. You know,
I learned from my dad who I watched in business. You know, I remember he was an executive for a
company. I would, you know, when I was a kid, I would go to work with him, you know, if I had a
day off school and, you know, he treated everybody the same. And I, years and years and years later,
I was giving a talk at a big company and one of the executives came up to me and said, you know, you don't know this, but a million years ago,
I used to work in the studio that the, you know, where your dad was an executive.
And he says, we always remember that your dad was the only person that came down and talked to us.
None of the other executives did. I made me really proud, you know, to hear that. But my dad and,
and imparted that onto me and my sister, which is you treat
everybody like an executive. And so that was, that, that served me very well throughout my career.
You know, um, I used to, you know, treat the mailroom guys in my ad agency the same as I
treated everybody else. And the result was when push came to shove, those guys helped me out.
You know, those guys had my back and i and i saw it happen like the
the young account executive who wanted to prove that he was tough would you know be abusive and
and they didn't help him out you know i saw it happen in front of me you know um they were just
like sorry you missed fedex you know and with me they'd be like don't worry simon we got you
so my career in advertising went well um and there was there was an, I knew, I always knew that one day I wanted to start my own business.
I used to say it in interviews, you know, this, I'm like, what do you want? I was an entry level.
They're like, well, one day I want to start my own business and they would hire me.
And I always thought that was funny that you're hiring a kid who literally told you in the
interview that I plan on leaving at some point. Um, but, uh, that's what happened. There was an
opportunity and I quit my job and I went and started my own business thinking
that I had a better mousetrap.
It was also after September 11th.
So I had a higher sense of cause as well.
I think that September 11th did that to a lot of us.
You know, I watched the buildings fall down from my office and thought, my God, my job
is stupid, you know?
Um, and it was, uh, it was difficult.
I had a business partner who worked, it worked for a couple of years and then the relationship
collapsed.
I, I, I bought him out.
What was the business on it?
It was a marketing consultancy variations on a theme.
And, uh, you know, after I bought him out, it was very hard for me to build the business
by myself.
We had great clients and we did great work, but I, I struggled to build the structure
and I struggled to, I thought I had to make every decision and be in every meeting. I had that false belief of
how leadership works and, uh, life got really difficult. Um, and I went through, I think what
can only be described as depression. And, uh, thank goodness, uh, a friend of mine sort of
had an intervention cause I was really good at lying, hiding and faking. I was really good at
pretending that everything was fine. And a friend of mine came to had an intervention because I was really good at lying, hiding, and faking. I was really good at pretending that everything was fine. And a friend of mine came to
me and said, something is very wrong. Um, and I came clean and all of the energy that went into
pretending that I was happier, more successful and more in control than I really felt went into
finding a solution. And the solution that I found was this thing called the why. And I really,
I discovered that my why was to inspire people
to do the things that inspire them and i had a choice to make once i figured out this it wasn't
so much that i figured out my why it's like i also figured out how to help other people find theirs
and i was doing it for my friends and i was doing it for my friends friends for 100 bucks on the
side and people would invite me to talk to their friends in their living room which is how my
speaking career started you know just to people's living rooms.
And the first decision I had to make was, do I put a TM on this thing called the Y, called the golden circle, and try and leverage it and monetize it as much as possible?
And it was my first test of why, right?
Because my why was to inspire people to do the things that inspire them.
And I realized, no, I can't do that.
And so if you go back and look, like there's no TM on the Y
or the golden circle on purpose,
because if I put a TM on it,
I'm the only person who can do it.
And there's no scale.
And I wanted people to spread the idea.
I wanted people to steal the idea.
I wanted people to use the idea.
So I think that's a large part of it.
I guess the way I would describe
the way I've managed my career
is like an iceberg which is when i was starting out and you know i was talking about what i imagined
you know it's like a tiny little bit of tiny little bit of iceberg sticking above the ocean
and only a few people can see what you believe and those are your first clients those are your
first you know employees the people who like they see something in you that nobody else sees
and as you have a little bit of success a little more iceberg pops up and people can say, oh, it's amazing what you're
doing. And I would always say tip of the iceberg because I saw all the work that had to be done
that was beneath the ocean. And that metaphor has stuck with me my whole career where no matter what
I've achieved and no matter what I've put out into the world, I'm actually not focused on what's above the ocean, which is all the tangible stuff that everybody else sees. I'm more focused
on all the work that still has to be done. I think that's a large part of it, which is I try not to
live on the successes of the past. The future is way more interesting to me. So let's go back to
your small business that wasn't working out and then the intervention by the friend. And I think it's important to – I want to double-click on that because people romanticize entrepreneurship.
We actually have very similar backgrounds.
I started a brand strategy consultancy called Profit about the same time.
And what they don't see is that the majority of businesses don't work out.
And it's soul-crushing because it's – if you don't have kids, it's the closest thing you have to
kids. You conceive it, it looks, smells, and feels like you, and the failure is very public,
and it rattles you to your core when it doesn't work out. And sometimes you've borrowed money
from friends and family, and you've convinced these good people to come to work with you who
buy into you and your vision, and you just feel like you're letting everybody down.
When you're at that moment, or when you were at that moment, and you just feel like you're letting everybody down. When you're at that moment or when you were at that moment and you had this friend conduct an intervention,
you decided to do something different. In terms of your own emotions and managing your own
disappointment and what you refer to as, it sounds like mild depression,
what advice would you give other people who are struggling, have had a business that's not working
out? Just in terms of their own mental wellness, what did you learn helps to get you kind of unstuck? I have a lot of friends,
super successful in their first venture. Their second venture, just through sheer odds almost,
doesn't work and they get stuck. They just can't, they can't get off the mat, if you will. What,
what helped you get unstuck from a moment where you could have entered a, an actual downward
spiral?
There are two things, one that I learned in hindsight and one that I learned the hard way.
The first is learning to say, I don't know or I need help.
You know, I think when you start the business, you know, we get really good at having an answer for every question you know you learn this in a sales pitch you know everything the client says you got an answer and
saying i don't know is you know we perceive as death or weakness which is just not true
you know part of the lying hiding and faking was that i knew every answer and i knew what
what what was happening and if somebody said you're you you know you haven't won a client
in four months i'd be, I talk about some strategic nonsense
bullshit, you know? And I think to say, um, I don't know, or I'm struggling or I need help and
ask a friend or ask somebody and tell somebody, it turns out we're surrounded by people who love
us and want to help us. They just didn't think we needed the help because we had all the answers
and we didn't ask or, or, or or worse we pushed them away when they
offered and so um i was forced to accept help because a my friend intervened and b i i was at
least prescient enough to realize that if i didn't accept it i probably would have gone out of
business so let's talk about cynic inc as a business. I think a lot of people
look at what you do and think, I'd like to do that. And obviously it takes a long time. What
is the business and how do you break it down? Do you get the majority of revenue from speaking,
from books, from media? And by the way, I'm happy to talk about, I talk very transparently about how
we make money, but I think a lot of people look at you and are fascinated, but think,
what is that business? How does he actually pay his rent?
So, yes, speaking does contribute a lot. You know, the business that I'm building with my
two partners, with Hen and Sarah, the Optimism Company, is also growing, which i'm very proud of and what is that we
optimism company is is the company devoted to selling human skills it's it's online learning
all for human skills you know master class can teach you tennis and how to direct a film
um and we're like sort of master class but just just for human skills super focused
but i i you know i'm uh i make a lot less money than people think I make. I mean, I'm doing fine.
I'm not complaining.
But if you compare me to you
or to any of the folks in our category,
I'm probably the smallest earner of all of us.
And the reason is,
it's never been a driver for me.
The money has always been, quite frankly, accidental. It's the accidental byproduct of pursuing something larger than myself. And I'll give myself one compliment, you know, which is I was okay with setting goals that I knew that I would struggle to measure in any kind of short time. So for
example, people set annual financial goals and they work very hard to make them and they feel
like they succeeded if they hit them and they feel like they failed when they missed them,
which to me is funny. You know, I think of building my business more like trying to get
into shape. Like I have to exercise, I have to eat right. I have to do all these things that are
very hard to do all the time. You know, they, they go in and out. Like you have to be good at sales.
You have to be good at marketing. You have to be good at leadership. You have to have good product
development. You have to good, you know, you can't do all those things perfectly all the time. You
just have to accept that it's, it's, it's a constant, constant, constant striving, just like
being healthy, sleeping, exercising relationships. It's constant striving. So number one is that,
that I'll never be perfect at it. I'll just have to keep working on everything. And there's always
a ball being dropped. Okay. I'm cool with that. And number two is I don't know how long it takes
to get into shape. Like I know that if I work out every day, 100% it's going to work. I just don't
know when, and neither does any doctor. And I accepted that for my career. Like once I realized
starting with why it was a thing, once I realized the law of diffusion was a thing,
I was dogged about it and practiced it
and I knew it would work.
I just didn't know when and I was okay with that.
One of the reasons every business
doesn't follow these ideas is very simple,
which is I cannot tell you with certainty
that they will work in the arbitrary time frames
you've picked to hit
your goals. Momentum and trending mattered more to me than arbitrary numbers. I just wanted to
see that it was growing. I didn't actually have any numbers to hit. I've learned not to compare
my success to others. And I've learned to try to outdo myself rather than other people. And I think that that focus on what's beneath the ocean, on that iceberg, and not worrying about everybody else, and being okay with the fact that as long as I have momentum, it doesn't matter if I hit any absolutes, any arbitrary numbers, is the thing.
And it's, you know, I don't want to die with the biggest bank account. That's not my ambition. My ambition is to leave this world in better shape than I found it. You know, I think that folks like Jack Welch and Milton Friedman and the adherence to their philosophies have done tremendous damage to capitalism. And in so doing, damage
to capitalism have done damage to our economy and our lives. You know, the fact that mass
layoffs on an annualized basis to manage the books is a thing is because of the adherence
to their philosophies. Prior to the 1980s, using mass layoffs to balance the books just
didn't exist in the United States. And the capitalism that made America great, the capitalism that contributed to the wealth of a nation, the capitalism that
created a huge middle class and let them enjoy the spoils of the nation by investing in the
stock market, that's not the capitalism we have now. And so I want to undo everything Jack Welch
did. And I can't do it alone. And I want to lie on my deathbed, regardless of what's in my bank
account and say, yeah, I had something to do with that. So we share the same publisher. And I had
dinner with her a few weeks ago. And she said that, Scott, the only person that you're closest
to in terms of what you've built and how you approach business is Simon Sinek. And I said
that you and I had actually become friendly and had is Simon Sinek. And I said that you and I had
actually become friendly and had spent some time together. And I'm not proud of this. I don't have
the nobility you have. My first priority for the majority of my life has been economic security,
which is a more palatable way of saying I wanted to make a lot of money. And I'm trying to figure
out what the fork in the road is because we're actually pretty similar.
Our career path, the way we make a living, I think a lot of fundamentally the goals we have are just very, very similar.
Books, podcasts, starting in marketing.
We run into each other on the speaking circuit. We literally bump into each other leaving or getting on the stage.
And I'm trying to figure out what went right with
you or what went wrong with me. And so I'll ask a few questions. Did you grow up with money?
We grew up upper middle class. So we never went without. It wasn't luxurious, but we never went
without. But I think more importantly is my parents instilled in us the value of money.
We didn't have easy come, easy go. Like if you wanted something, there were things that were too expensive for your birthday. You
just couldn't have them. So put that fantasy aside. If there were things that we wanted that
were considered unreasonable, we were expected to save up half and then my parents would match it.
And if you broke something, then that's it. It's broken. It wasn't just immediately replaced.
And we were taught to look after the things that we had um so i'm we
were taught the value of money and and we also you know i lived a different life than most because
my dad was an expat and so we grew up i lived on four continents by the age of 10 years old which
is pretty dynamic let me let me ask you a question if i may um can you tell me a job that you had, a project that you worked on, something throughout
your career, doesn't matter when, doesn't even matter if it was commercially successful,
that you absolutely loved being a part of, like inspiration flowed. And if everything that you
did for the rest of your life was like this one thing, you'd be the happiest in life. When I write about my emotions and I write fearlessly, and sometimes,
unfortunately, that involves alcohol, it's really strange. I think probably the best posts I've ever
written, and this is a symptom of an alcoholic, I've written at two in the morning and I've had
a couple of drinks and I write fearlessly about my relationship with my mother or how I feel about my sons or the emotions I felt when I lost my dog, the troubled relationship I have with my father. That stuff resonates. I'm addicted to other people's affirmation. but it evokes such an emotionally powerful response from people and there's something
about the written word i don't know if you feel this way it's like i've done big talks so have you
i've done you know i've kind of had podcasts and clips on tiktok over all that shit when i write
something that moves people and i hear from them i think this is why i'm here and that is there
something is there some is there something specific that stands out?
Like of all that writing you did,
is there one that stands out like this?
This is the one that if everything was like this one,
game over, I'm the happiest person alive.
Well, for the most professional,
I mean, I'm going to be clear,
like making a lot of money
and having economic security
and being able to make a lot of money,
spend a lot of money,
give a lot of money away, it sounds crass. It's hugely rewarding for me, hugely
rewarding. And I had no money most of my life. And so that is really important to me. And having kids,
it really weighs on me, my economic kind of obligation to them. But the actual work that
has been most rewarding for me, and I'm going to put the question back to you in terms of specifics, I wrote about moving in with my mother who was dying and tips for people who are taking care of a dying parent.
I wrote about the passing of my dog and how it was a marker for the reason I was grieving so much about it. It was a marker for the fact I wouldn't have kids at that young age any longer. So those types of posts where I can be fearless, and I try to write as if no one's going to read
it, but my sons and my objective is I want my sons to understand me because I'm a fairly intense,
sometimes angry person, and I don't make as much light in the house as I'd like.
And so I want them to understand some of those things about me. Those are the moments I feel most reward in the context of doing something professionally.
And quite frankly, it's the stuff that resonates with people.
I can talk about disruption or technology, and I'm good at what I do.
I have good business insights.
But the stuff that really moves people is when you're fearless about your emotions.
The reality is the opportunity, just from a marketing standpoint that I've discovered,
is for a straight white dude to talk about his emotions.
Very few of us do in a very open way.
But that's where I'm at.
That's when I think, okay, I'm here for a reason.
I'm doing what I'm supposed to do.
So I'll turn it back to you.
What are the specific?
One more question.
Tell me an early specific,
something I can relive with you,
a happy childhood memory.
Not like we went to my grandparents every weekend. Something specific that I can relive with you. Early specific happy childhood memory.
Oh, I remember my dad got me into fitness, running on the beach with my dad. That was kind of the only thing we shared. He wasn't a very emotive, you know, didn't express a lot of emotion.
But you did that a few times. Is there something that stands out, like one particular specific experience of any sort? The thing that stands out? Why do you want to talk about that one right now?
Well, just saying somewhat. You grew up with two parents, right?
Yeah. and to see it just like this,
this unbridled joy and pride.
You know, couldn't contain herself with a wave in her arms.
That stuck.
That'll be with me the rest of my life.
Thank you for sharing that.
That story is very, very similar
to the professional things that give you the intense joy
where, I mean, I'm going to cry now too.
Like, I mean, your purpose, Scott, I mean, is clear.
You are become your mother,
which is for all of your very open struggles. And in your mother's case, it was extreme. It was cancer. In your case, it's, you know, being a curmudgeon very openly and well let's just chalk it all up
to struggle that in those moments the times that you find great joy is to put your struggle aside
and and be in the audience and cheer others on and tell them you know be there to support them
and like when you write the post about moving in with your dying mother or you write the post about
how to deal with your dog that's dying what What you're doing, you're celebrating other people.
What you're doing is taking everything that you have
and using it for others,
like putting your struggles aside.
And I think you are become your mother.
Like you will find great joy
when somebody else is struggling with something or achieving something,
and you will be there waving no matter what you're going through and that's even what you said what you
wanted to do for your kids you know um i will also say that the thing that you give to the world
is also the thing that you need the most and you talk about your unhealthy need for affirmation
public affirmation it's because you really need your mom in the audience waving you
on and just cheering you on just to remind you that you're doing good. But it doesn't stop there.
It's so that you have the energy to do it for others.
So as usual, I've masterfully turned this to me. I want you to share, Simon,
what business activity or moments professionally have been most meaningful for you?
I am inspired when other people come alive.
And so the thoughts that are popping into my head are when I was writing Leaders Eat Last, it was the most difficult thing I've ever done in
my life. It was such a complicated subject. Every single chapter could have been its own book.
And, you know, start with why it was like something like 68,000 words, something like that,
where I sat down to write leaders eat last and I wrote 150,000 words and was just getting started.
And it just was endless. And I couldn't organize all that information.
It was impossible to organize.
And I realized, like sort of the beginning of the project,
I couldn't understand why all these social scientists
and biologists that I was interviewing,
why none of them had written this book yet,
why none of them had simply taken the biology
of human decision-making
and the chemicals that control our emotions
and overlaid it on corporate culture.
It's because it was impossible to organize.
And it beat me.
Like, I couldn't figure that book out.
And so I decided to quit.
And I remember walking away from my desk
about 8 or 9 o'clock at night,
and I went for a walk on the streets of New York at night,
literally to go through the checklist of quitting.
And I knew I had to call the publisher and say, I can't do this book, which means I have to give
my advance back because I'm in breach of contract. So, okay, check. I'll have that conversation.
I knew that I would have to tell all the people who've been helping me and supporting me and
helping with research that I wouldn't be able to do it. I knew I have to announce publicly
this book that I've been touting would not be coming. So I'd suffer public humiliation,
but I would get over it. And so would they, you know, and sort of rationalize that it was fine.
Like, you know, 10,000 books come out per year. Nobody's going to miss this one. You know, I just
went through the rationalizing that it was okay to quit and literally was going through the checklist of quitting and preparing myself for it. And I'm not sure the reason why, but I called a friend of mine
who at the time was in the air force special forces. And I called him and he picked up the
phone and I don't even think I said, hello. I think I just asked a question. I said, what do you do
when you can't complete the mission? And as is his nature, he started telling a story. He
told a story. He used to be a helicopter pilot. And he told a story about a mission in Afghanistan
where all of the intelligence showed that the air defenses are so great that it was an absolute
suicide mission. And it wasn't like a kill Hitler mission where we're going to kill Hitler, but
we're all going to die. This was like, we're all going to die and the mission will fail. Like we're not even going to be able to get there. And so it's
actually just a complete suicide mission for no value whatsoever. And they're preparing their
helicopter for this mission. And his, his wingman turns to him and says, what do we do? Like,
we've got wives, we've got kids. Like, what do we do? Do we refuse to go? Like, what do we do? Like, we've got wives, we've got kids. Like, what do we do? Do we refuse to go?
Like, what do we do? And my friend said to his partner, this is what we signed up for. We go.
And, um, obviously the mission was scrapped. Cooler heads prevailed. And then my friend said
to me, you know, is this book more or less powerful than start with why? And I said to him,
so far,
the research has been profound in my life and had a greater impact on me than Start With Why.
He said, okay, funny story then. He said, before I met you, I was disillusioned with the Air Force
and I wanted to quit. And I read this kooky little book called Start With Why, and it completely
re-inspired me and invigorated me. And I stayed in the Air Force and I've never been happier.
So if you're telling me that this book is more powerful than the first one, he says, you have to write this book. You have no choice. He
says, this is what you signed up for. You have no choice. Now he wasn't just telling me you have to
do it because you have a contract. What he was saying was, this is what you signed up for. You
have no choice and I will go with you. Just like he said to his wingman, this is what we signed up
for and we go. and so i turned around and
went back to my desk and finished writing that book and figured it out and i did so because i
didn't feel alone anymore and i felt like the mission was more important than me that has been
a recurring theme the things that can make me cry you know whether my own experiences or if I see videos on social media, are the ones where the chips are down and somebody comes together in partnership to help somebody overcome something and to make them feel not alone in struggle.
That has been powerful for me.
And that really stands out.
And if I can be that person for other people, I would be the happiest person alive.
Simon Sinek is a best-selling author and an international speaker through his popular TED Talk on the concept of why.
Simon has become a leading voice in transforming company culture and creating a better working world.
As a trained ethnographer, he has discovered remarkable patterns in how great leaders and organizations think, act, and communicate. He joins us from the City of Angels. Simon, I enjoyed this so much, and I think you're so good at what you do. You are literally, you know, I'll kind of finish where I started. You're one of the few people I look at and think, yeah, I'd like to be him. So thanks for your time today. Scott, it's a pleasure. And, you know, the feeling's mutual.
You're so good at the things that I'm bad at that I really would love to learn from you.
And I really look forward to seeing you when you are in town.
All right, brother. Thanks again.
Thanks, man. I really appreciate it.
This episode was produced by Caroline Shaven. Jennifer Sanchez is our associate producer and
Drew Burrows is our technical director. Thank you for listening to the Prop G Pod from the
Vox Media Podcast Network. We will catch you on Saturday for No Mercy, No Malice,
as read by George Hahn, and on Monday with our weekly market show.
So I, very simply,
I imagine a world in which the vast majority of people
wake up every single morning inspired,
feel safe wherever they are,
and end the day fulfilled
by the work that they do.
So edible.
It's not the world we live in.
Sorry, keep going. Vision of the world, inspired every morning So edibles. It's not the world we live in. Sorry, keep going.
Vision of the world, inspired every morning.
Go ahead.
Support for the show comes from Alex Partners.
Did you know that almost 90% of executives
see potential for growth from digital disruption?
With 37% seeing significant
or extremely high positive impact on revenue growth.
In Alex Partners' 2024 Digital Disruption Report,
you can learn the best path to turning that disruption into growth for your business.
With a focus on clarity, direction, and effective implementation, Alex Partners provides essential
support when decisive leadership is crucial. You can discover insights like these by reading
Alex Partners' latest technology industry insights, available at www.alexpartners.com
slash vox. That's www.alexpartners.com slash v-o-x. In the face of disruption,
businesses trust Alex Partners to get straight to the point and deliver results when it really matters.