The Prof G Pod with Scott Galloway - Office Hours: TikTok vs. Vine, the Value of Writing, and Late Career Transitions

Episode Date: August 10, 2022

Scott answers a question about what he calls one of the greatest missed opportunities in the history of tech — when Twitter sold Vine. He then takes a question on whether humanities majors can still... succeed in business, and offers advice to someone thinking about leaving her established media career for the tech industry.  Music: https://www.davidcuttermusic.com / @dcuttermusic Learn more about your ad choices. Visit podcastchoices.com/adchoices

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Starting point is 00:01:17 NMLS 1617539. Welcome to the PropG Pod's Office Hours. This is the part of the show where we answer your questions about business, big tech, entrepreneurship, and whatever else is on your mind. If you'd like to submit a question, please visit officehours.propgmedia.com. Again, that's officehours.propgmedia.com. First, that's officehours.propertymedia.com. First question. Hello, Professor Galloway. My name is Sarah Horse. I'm a filmmaker.
Starting point is 00:01:51 I first heard about you from the We Crashed podcast. I'm like, who is this guy talking about? Like, this thing was an incinerator. Like, who is this guy? This guy is good. Anyways, I had a question about Vine. Now, Twitter bought Vine. Vine was like TikTok before TikTok.
Starting point is 00:02:11 It was the exact same thing. Super short videos, completely user-generated. It was super popular. You know, there were content creators on there who had monetized it, who had followings. And Twitter just shuts it down. This thing that they had bought, who had followings. And Twitter just shuts it down. This thing that they had bought, replacing it with nothing.
Starting point is 00:02:33 TikTok takes the exact same concept, turbocharges it, and now it's taken over the world. Is there any reason with the rise of TikTok to now view this as anything but like an all-time moronic self-inflicted dick punch, I'm really, really inclined to see it that way. Like this was all back when Jack Dorsey was still,
Starting point is 00:02:54 you know, levitating throughout Twitter HQ. So I blame him for all this. Love the pods. Thank you for your time. Sarah from We Don't Know Where You're From, you're even more cynical and harsh than I am. So Twitter purchased Vine for $30 million in 2012. And that seems, it almost feels as if it was a bit of an aqua kill. That's where the innovation stopped. Videos on the app
Starting point is 00:03:16 were restricted to six seconds until they expanded the length in 2016. But longer videos didn't catch on. That year, the app had about 200 million monthly active users. Think about that, 200 million active users, and yet they still decided to shut it down. For perspective, TikTok currently has more than 1 billion, but I look at it, okay, they were a fifth the size of TikTok and they decided to close it down. It definitely, this will go down as one of the biggest missed opportunities in history. That's the kind of thing that happens when you have a part-time CEO. I just, Twitter has been strikingly, it's been the land where innovation goes to die. It's an addictive product.
Starting point is 00:03:52 It continues to attract more and more people, become more culturally relevant. But I don't know what the innovation has been going from 140 to 280 characters. I don't, I can't think of how this place or how the product has innovated. Anyways, Twitter announced it was shutting down the product is innovated. Anyways, Twitter announced it was shutting down the app later that year. Why did they shut it down? They said they were struggling to grow the user base. They had trouble monetizing it in 2016. Vine had only captured about 4% of all branded social content. And they also had pretty serious competition from Snapchat and Instagram. Instagram had introduced 15-second video clips in
Starting point is 00:04:25 2013 and later bumped it up to 60 seconds, posing a huge competitive challenge of mine. And as you referenced, lack of leadership, there was a lot of turnover and a lack of a vision for the product at all. So back then, you can see the argument. We need to focus. Twitter, the core product, isn't doing that well. And one of the most powerful things you can do in business and a good strategy is to say, all right, what's really important here? We need to get the core platform right. So we're going to focus on it. Vine, we don't know what to do with it. It's a distraction. Okay, shut it down. That ends up being what looks like now an enormous missed opportunity with TikTok, which I think is a phenomenon. I think TikTok's the most
Starting point is 00:05:05 ascendant company, tech company of the last 10 years. What do they get right? They have this algorithm that based on the number of signals they get from their users begins immediately calibrating in on things you like that you didn't even know you liked. It ends up, I love watching people get adjusted by chiropractors. I love dogs. I did know that. And I love people talking about social justice issues that also happen to be really hot. I sort of knew that. Anyways, within about 10 minutes, TikTok is serving you a stream of content that absolutely is captivating and trances you, turns you into an opium addict if their algorithm is opium. I think what people mistake is that while the algorithm is amazing, no one's going to out-algorithm the engineers at Google,
Starting point is 00:05:47 but what TikTok has is more signal liquidity. What do I mean by that? When you're watching Netflix, the recommendation gets two or three signals an hour. Did you watch it all the way through? Did you decide to watch the next episode? Did you pause it? TikTok, because of the short-form nature of the videos,
Starting point is 00:06:03 gets hundreds of signals. Did you go to the creator's page? Did you watch it again? Did you pause it? I mean, what did you do to kind of demonstrate how interested you are in that type of content? They immediately use AI or different means of correlating the content you like with like-minded people and start serving you content that is more and more captivating. Anyways, I think TikTok is incredible. Obviously, huge victory for them, in my opinion. Incredible strategic thinking with simplicity. One of the most difficult things about business
Starting point is 00:06:33 is not what to do, but what not to do. And what did TikTok do? It said, consumer choice is bad. Supposedly, households in America spend over 10 minutes a day deciding, not watching, deciding what to watch on Netflix. And again, one of our big themes here is that one of the biggest mistakes we make in marketing is believing that choice is a good thing. No, it's not. Choice is a tax. Consumers don't want
Starting point is 00:06:56 more choice. They want to be more confident in the choices presented. And the only choice you have to make with TikTok really at the end of the, is to tap on the app. It should be one of the most valuable companies in the world. However, its Achilles heel is painted in red, and specifically, they're linked to the CCP. There is no Chinese company that is separated or not under the control or influence of the CCP. And I've said over and over, I've said repeatedly recently, that this is a dangerous existential threat. Why? Because all they would need to do is put their thumb on the scale around certain types of anti-American content. You'd barely even know what happened. And what do you know? We produce a generation of young people that feel less good, more pessimistic about capitalism, democracy, and America.
Starting point is 00:07:37 TikTok is ascendant. It's also a threat. It's also a threat. And you're right. You're absolutely right. Twitter shutting down Vine was probably one of the biggest missed opportunities in the history of tech. Thank you for the question. So cynical.
Starting point is 00:07:52 So cynical. Have you tried edibles? Question number two. Hey, Scott. I'm an English professor at a liberal arts college in Virginia. And I get a lot of students who want to major in English or another humanities field, but are afraid they'll never be able to make any money with a humanities degree. I've heard you say here and on Pivot
Starting point is 00:08:08 that the main value add of a college degree is certification, not education. Would you go so far as to say that it doesn't really matter what your major is? Can students major in the humanities and still succeed in the business world? I would love to hear your thoughts on this. Love the shows, both this one and Pivot.
Starting point is 00:08:25 Thank you so much. Taylor from Virginia. Professor Taylor, an English professor. Good for you. You're doing God's work. That sounds like such a nice way to live your life, to be an English professor at a liberal arts college in Virginia.
Starting point is 00:08:39 I always thought I had this vision of how I would retire and my vision of my retirement or retirement next phase when I get off this hamster wheel of just trying to make more and more money and be more and more relevant and being more and more impressive to people because I don't like me. So I need other people to like me. Not what you asked, but one of my retirement plans was I was going to go teach at Darden. I've always been very taken with the University of Virginia. I think it's probably the second most beautiful campus in the world. I think Duke is right up there. Actually, also Pepperdine, believe it or not, is an incredibly beautiful campus.
Starting point is 00:09:07 What do you know, overlooking the Pacific Ocean from the hills of Malibu. Anyway, I saw myself in Virginia and I'm glad you landed there. It's just incredible how I can turn everything back to me, right? So in terms of the degree, I think that what you want to do
Starting point is 00:09:21 is you want to be really good at something. And I've worked pretty closely with a lot of tech companies, and I see them hire people from all of the disciplines. Now, having said that, if you're good at math, it's not a terrible idea to get a degree, an undergraduate certification in mathematics. If you enjoy programming, you know, a computer science degree or an engineering degree, look, at the end of the day, if you have student loans and you're worried about paying off those student loans and you have an aptitude for those things, it's not a bad rap to have a degree in the STEM field. Having said that, I know that Google hires a lot of people out of the liberal arts. You teach English. I think one of the most impressive skills that anyone can acquire as a young man or woman is the ability to write.
Starting point is 00:10:06 I would put the number of people who are competent writers, it's somewhere between 1% and 3%. And one of the most brand-enhancing things you can do is if you can write well, if you write a very tight, cogent, thoughtful, compelling memo that is grammatically flawless, it immediately says two things about your brand. One, it says you're well-educ is grammatically flawless, it immediately says two things about your brand. One, it says you're well-educated. And two, it says you're smart. There's no way to fake written skills. I am shocked. I've worked with so many CEOs. And a lot of times I ended up being their scribe or their ghostwriter because so few people can write their way out of a paper bag. So if you're great at English and you love it,
Starting point is 00:10:45 oh my gosh, by all means, become an outstanding writer. And you're going to find a job, a good job in a variety of different industries. Every company needs someone to communicate for them. But I would say the key is to try and get into a good school. It does matter. The certification is important. It's a brand that lives with you your entire life. And then be great at something. Be great at something. I think you'd rather be great in philosophy than struggling through some STEM field because your dad said you can't get a job unless you have a STEM degree. These companies do hire people. What happens in interviews is everybody has, the company has their list. It's like having a list for a mate. And then they fall in love and they tear up their list. So if you come in as a history major and you're really smart and really compelling
Starting point is 00:11:26 and can draw comparisons of World War II to certain business activity, people will find that compelling and wanna hire you. So what's the key? Get to a great school and be great at something. Go really deep into something, whether that's a computer science or English or philosophy. Thanks for the question, and congratulations to you
Starting point is 00:11:45 for building what seems like a very nice life for yourself. We have one quick break before our final question. Stay with us. The Capital Ideas Podcast now features a series hosted by Capital Group CEO, Mike Gitlin. Through the words and experiences of investment professionals, you'll discover what differentiates their investment approach, what learnings have shifted their career trajectories, and how do they find their next great idea. Invest 30 minutes in an episode today.
Starting point is 00:12:17 Subscribe wherever you get your podcasts. Published by Capital Client Group, Inc. business partners, and managers. Listen in as I talk to co-workers facing their own challenges with one another and get the real work done. Tune into Housework, a special series from Where Should We Begin? sponsored by Klaviyo. Welcome back. Question number three. Hi, Scott. I'm looking for some career advice about pivoting into the world of tech as a second career later in life when one already has an established first career and whether or not that's even possible. For 20 plus years now, I have been a creator, executive producer and showrunner of multi-platform entertainment content, creating original content for broadcast networks, cable networks, app-based streamers, and mobile-first platforms. I really love what I do. That said, for the past couple of years, I've been looking more and more at tech and wanting to get into tech.
Starting point is 00:13:35 I'm really interested in the intersection between the creativity and the business and the ability to create products that people actually use that enhances their life. Anyway, you give great career advice. I wanted to know if it's even possible to make that shift if you're not right out of Stern or 23 and moving to Silicon Valley and super eager to start in any way you can as a coder. Thank you so much for your time. Corinne from Santa Monica, thanks for the question and the kind words. By the way, I think we would all live in Santa Monica if we had that option.
Starting point is 00:14:07 I went to Santa Monica a few weeks ago. I went back to my high school for the last episode of the recently canceled CNN Plus show, No Mercy, No Malice. But I just remember thinking, Santa Monica is just such a nice place to live. Anyways, good for you. So, approximately 90% of the people working in a tech company are not technologists. They're not engineers or programmers. They're finance people or creatives or designers or people working as controllers or business development or in HR. So the transition here, it's not even a pivot, is absolutely possible. And here's the thing about aging. I remember talking to a friend who was applying to business school and he was 35 and he said, I'm going to be 37 when I get out of business school. And I said,
Starting point is 00:14:48 boss, in two years, you're going to be 37 anyways. Would you rather be 37 without an MBA or 37 with an MBA? Because no matter how hard you try, you're going to be 37 unless of course you get hit by a bus, but let's assume that's not going to happen. So I would totally ignore the age thing. You absolutely, tech companies are hugely hungry for creative talent. Snap thinks of itself not as a technology company, but as a creative company. I would say the core competence of Airbnb isn't engineering, it's UI or UX UI, it's design and creating just such an intuitive interface that you just naturally want to browse Airbnb or stay on the site. It has much greater usage time than any other hospitality site. Now, having said that, having said that, based on the fact that you are a little bit older, based on the fact that you've probably aggregated responsibilities, whether it's kids or
Starting point is 00:15:41 you're a little bit older and don't want to live in a shitty apartment, you probably have a mortgage. What I would suggest is let the market decide. And that is start putting out some feelers, start going to the job sites or looking at the listings for tech companies. We just talked about how Pinterest is launching 50 original programs. So find out who's in charge of that
Starting point is 00:16:01 and see if you can get an interview there. And it's never easy to get a job. It's like raising capital. People say, oh, it's an easy time to raise capital. I have never found it easy to raise capital. I just find that there's certain times when it's less hard. I always find it hard. Sometimes it's impossible. Sometimes it's just hard. As talented as you might be, maybe you have headhunters calling you, good for you, but I would assume that you're going to have to put out a lot of effort to find a new job. When I left Profit, when I sold my first brand strategy from Profit, I thought, oh, I'm just going to sit around and wait for the phone to ring off the hook. And I had a few opportunities to be CMOs at companies and on a regular basis, I get offered positions. But for the most part,
Starting point is 00:16:38 finding a job and raising capital is on you. You got to be aggressive. You got to get out there. You got to make shit happen. But what I don't like is when people say, well, I'm going to quit my job and it'll force me to find a job and what I really want to do. No, it'll just force you not to have a job. So let the market decide here, Corinne. You're obviously very qualified. Put the age thing aside, go get a job. That's the ultimate indicator whether you should do this or not is whether you get an offer. Anyways, thanks for the question, Corinne, and good luck. That's all for this episode. Again, if you'd like to submit a question, please submit a voice recording by visiting officehours.profgmedia.com. Our producers are Caroline Chagrin and Drew Burrows. Claire Miller is our associate producer.
Starting point is 00:17:25 If you like what you heard, please follow, download, and subscribe. Thank you for listening to the Prof G Pod from the Vox Media Podcast Network. We will catch you next week. Hey, it's Scott Galloway. And on our podcast, Pivot, we are bringing you a special series about the basics of artificial intelligence. We're answering all your questions. What should you use it for? What tools are right for you?
Starting point is 00:17:45 And what privacy issues should you ultimately watch out for? And to help us out, we are joined by Kylie Robeson, the senior AI reporter for The Verge, to give you a primer on how to integrate AI into your life. So tune into AI Basics,
Starting point is 00:17:59 how and when to use AI. A special series from Pivot sponsored by AWS, wherever you get your podcasts. radically changed by the tools we use to do it. So what is enterprise software anyway? What is productivity software? How will AI affect both? And how are these tools changing the way we use our computers to make stuff, communicate, and plan for the future?
Starting point is 00:18:39 In this three-part special series, Decoder is surveying the IT landscape presented by AWS. Check it out wherever you get your podcasts.

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