The Prof G Pod with Scott Galloway - Prof G Markets: Fox’s Stock After Tucker Carlson, J&J’s IPO Roadshow, and Google and Meta’s Earnings
Episode Date: May 1, 2023This week on Prof G Markets, Scott shares his thoughts on why Fox doesn’t need Tucker Carlson, even if the markets reacted poorly to his departure. He then sheds light on how companies prepare for I...POs, and takes a look at Google and Meta’s first quarter results, which seem promising for digital advertising. Finally, in this week’s Unpack, we take a look at the innovator's dilemma and why it’s punishing the king of search. Learn more about your ad choices. Visit podcastchoices.com/adchoices
Transcript
Discussion (0)
Support for this show comes from Constant Contact.
If you struggle just to get your customers to notice you,
Constant Contact has what you need to grab their attention.
Constant Contact's award-winning marketing platform
offers all the automation, integration, and reporting tools
that get your marketing running seamlessly,
all backed by their expert live customer support.
It's time to get going and growing with Constant Contact today.
Ready, set, grow.
Go to ConstantContact.ca and start your free trial today.
Go to ConstantContact.ca for your free trial.
ConstantContact.ca
Support for PropG comes from NerdWallet. Starting your slash learn more to over 400 credit cards.
Head over to nerdwallet.com forward slash learn more to find smarter credit cards, savings accounts, mortgage rates, and more.
NerdWallet. Finance smarter.
NerdWallet Compare Incorporated.
NMLS 1617539.
This week's number, $9 million. That's the record sum of college scholarships a New Orleans high school student received from 125 institutions.
The student, who applied to more than 200 schools, has a 4.98 GPA, is fluent in Spanish, holds leadership positions in the National Honor Society, and two years into high school, started earning college credits at a nearby university. True story, the hottest girl from my high school came into my work today, and
I don't like to brag, but we made out. That's the good news. The bad news? I work at the morgue. Welcome to Prop G Markets.
That's right.
That's why you come here today.
We're discussing cable television, Johnson & Johnson's IPO roadshow, and earnings from
Google and Meta.
I am cracking myself up.
Here with the news is Prop G media analyst ed elson ed we experimented with
ai today and i thought it did an excellent job of ai-ing you or i don't know sounding like you
really i thought it did a terrible job i sounded australian how did you find your voice i actually
thought it was pretty good although the ai rendering of me just looks so fucking old and
ugly oh wait it wasn't a rendering.
For the fans out there, we're trying to figure out how AI might leverage our IP and we might do some translating to different languages with the pods, etc.
And came to the conclusion that, well, it has a lot of potential for us right now.
We haven't figured out how to deploy it.
What was your general thoughts and reactions, Ed? I think the best thing that we saw was the video editing clip AI, which basically just feed in
our content and then it finds short little clips that you can post to TikTok and Instagram Reels,
which we'll be talking about in a moment. But I thought that was probably the best
implementation. The rest of it feels a little bit gimmicky,
I'd say, at the moment.
Yeah, agreed.
Does anyone really want to listen to Scott Galloway,
AI, just reading the news?
I feel like, I thought Patrick, our video editor,
made a good point, which is that
I think people come to us for analysis,
not just to hear the news.
I mean, you can go to any news site for that.
And unfortunately, I don't think AI is at a point yet
where it can provide substantive analysis.
And if it does, it's unlikely you're really going to trust it
because it just gets so much wrong.
Yeah, it definitely feels like it's totally void.
Whenever I'm experimenting with it a lot,
it comes back totally void of any creativity or insight.
As a matter of fact, I don't know if you saw,
but on Wednesdays, Ed and Jason, our editor-in-chief, send me a draft of our newsletter, at least the key components of it.
And I start editing and writing other parts of it.
And the biggest insult I could come up with, because I thought it was especially weak this week, was this feels like AI wrote it.
Yeah, it said, yeah, vanilla slash boring slash nothing.
This sounds like it was
written by an AI. Yeah. And what's interesting is I think the name generative AI is a bit of
a misnomer. I think if it were more honest, you'd call it productivity AI. Because if you try and
generate something original with AI, I don't think it does a job. But if you give it good content,
as you referenced with this video,
it can chop it up and disperse it and really elegantly zero in on good stuff.
Anyways, enough of that. Enough of sharing our industry secrets here. Break down the news.
Let's start with our weekly review of market vitals.
The S&P 500 fell through most of the week before rallying on Thursday.
The dollar also fell, Bitcoin remained below 30,000,
and the yield on 10-year treasuries fell the most since March.
Shifting to the headlines,
LVMH became the first European company to reach a $500 billion market capitalization,
and that's thanks to strong sales in China, as well as a strengthening euro.
Disney is suing Florida Governor Ron DeSantis for voiding a deal that gives the company
control over the design and construction of its theme park properties.
Disney is alleging that DeSantis is waging a, quote,
targeted campaign of government retaliation for opposing his law
that restricts discussions of sexual orientation and gender identity in schools.
First Republic earnings showed the bank lost more than $100 billion in deposits last quarter.
The company said it's exploring a sale of up to $100 billion in assets to support its balance sheet,
and shares hit a record low after the report,
down around 95% year-to-date. And finally, Microsoft beat on earnings with cloud revenue
up 16%. Shares popped 7% after the report. A day later, though, the UK antitrust regulator
blocked Microsoft's $69 billion acquisition of gaming company Activision Blizzard. That should make it easier
for U.S. regulators to do the same. Shares of Activision fell 11% on the news, though Microsoft
continued to gain on its strong earnings. Scott, a lot there. Where do you want to start?
Well, let's go in reverse order. So it's interesting that the market doesn't mind
that Microsoft's acquisition of Activision is slowly falling apart.
And that is because, as Swatamudran points this out, the professor of finance at NYU Stern, that two-thirds of acquisitions don't work.
Two-thirds of acquisitions that usually
they overpay for or the synergies they describe never materialize.
And they also have a bias towards doing bad acquisitions because, well, over the long
haul, it might take the stock price down.
CEOs are compensated based on a compensation
consultant comes to the board and says, based on the size of the company and the type of the
company, this is the range of compensation. So the bigger your top line revenue as a company,
the bigger your company, the greater your compensation or expectation or recommended
compensation. But Microsoft, you could argue, I think has probably been, maybe with the exception
of Apple, the best managed company over the last decade.
Satya Nadella has just built this, the ultimate recurring revenue relationship.
They continue to be one of the three most valuable companies in the world.
First Republic, it does feel like this is ring fenced a little bit, that this is sort
of the last vestige of the bad news.
At least it feels that way. Supposedly the next wave of bad news is banks that have is sort of the last vestige of the bad news. At least it feels that way.
Supposedly the next wave of bad news is banks that have a lot of commercial real estate loans,
but analysts are trying to parse through which commercial real estate is the toxic kind,
the office space versus malls and things like that. There's all kinds of different commercial
real estate, whether it's a car wash or what have you. The Disney versus Ron DeSantis, Governor DeSantis thing is, this is a bridge too far. This will go down in history, in my opinion,
as the beginning of the end of his presidential run. Because effectively, the GOP has always said,
we are business friendly. That if a business is allowed to thrive and succeed in the private
sector is given, you know, feel to run that it can generate
top line revenues and taxes that pay for your, you know, you Democrats, social programs and our Navy.
And it's just the private sector is where true capitalism lies. So they, they err on the side of
being pro-business and this just feels anti-business. He's going after the largest
private employer, kind of one of the premier
companies in the world, much less Florida. It also feels vindictive. You're supposed to, when you're
elected to office, let bygones be bygones and pass laws that are good for the commonwealth, but not
engage in retribution and take out your political animosity or use the power of the office to attack your political adversaries.
And this is what this feels like.
It just feels as if, okay, I don't like Disney.
They didn't support one of my narratives, political narratives, so I'm going to go after them.
And he fucked with the wrong cowboy, specifically the mouse.
And that is Bob Iger is much more disciplined.
I think Disney will be in Florida a lot longer than Governor DeSantis.
And Nikki Haley, who's also a candidate for president or for the GOP nomination, kind of summarized it and said that we welcome Disney to South Carolina.
And while we are not woke, we are not sanctimonious.
And so I am thrilled to see this guy stick his head up his ass.
I think it's just good for Florida, good for America, and good for the planet.
Let's move on to LVMH.
First European company to reach $500 billion.
The master of self-expressive benefit and perceived value is LVMH.
They take $300 worth of leather and artisanship and turn it into a $5,000 bag.
And when you create artisanship and give people the impression that, no, you can't
have that Birkin bag, you have to order, there's just too few of those $12,000 bags for you to
actually go into a store and buy one, we become obsessed with them. And so to create the illusion
of scarcity, it's such an incredible skill that you can create a monstrously profitable company.
And there's a lesson here. There's a lesson here.
And that is the sexiest word in the English language is no.
And the way I would apply that to our business is,
and we try to be transparent here at Prop G,
one of the ways we monetize all the work we do is through speaking engagements,
mostly where the national cotton growers
or I was at Adobe last week.
The reason why I get such a batch of crazy fees is because I say no to 90% of them. And I position myself as a luxury brand.
And I have two prices, either zero or out-of-control batshit crazy price. Zero is for
the nonprofits or people I know. And the out-of-control crazy price is meant to effectively say no to 90,
95% of the people who inquire about our speaking. And it creates this illusion of scarcity and
drives up the margin and perceived value of an angry professor with an ED spitting expectorates
and platitudes in between a speaker talking about how they climbed Mount Everest and found God or some bullshit.
Anyways, scarcity is really something you want to understand because if you can create scarcity in
your personal life, your professional life, you always want to leave a party a little bit early.
You don't ever want to be the person that sticks around too long. You want to create a certain
level of scarcity for yourself around your professional and personal brand. And I know
that sounds a little bit obnoxious, but you want to be the person that leaves a little bit early.
So yeah, a lot of news. But most importantly, most importantly, when you're talking about
Ron DeSantis and Bob Iger, one person would be a fantastic president. The other is Governor
DeSantis. That was good! No generative AI prop G
is going to come up with insight like that.
We'll be right back after the break
with a look at what Tucker Carlson's
departure from Fox News
means for the cable TV market.
Stay with us.
The Capital Ideas Podcast now features a series hosted by Thank you. shifted their career trajectories? And how do they find their next great idea? Invest 30 minutes in an episode today. Subscribe wherever you get your podcasts.
Published by Capital Client Group, Inc.
Hey, it's Scott Galloway. And on our podcast, Pivot, we are bringing you a special series
about the basics of artificial intelligence. We're answering all your questions. What should
you use it for? What tools are right for you? And what privacy issues should you ultimately Thank you. when to use AI. A special series from Pivot sponsored by AWS, wherever you get your podcasts.
We're back with ProfitG Markets. Last week marked a historic moment for cable news.
Don Lemon was fired from CNN. A few hours before that, Fox News announced Tucker Carlson was out.
That came just a week after Fox News agreed to pay a $787 million defamation settlement to Dominion Voting Systems after it
falsely accused the company of rigging the presidential election. Meanwhile, NBCUniversal
fired their CEO, Jeff Schell, after a harassment complaint, and ABC News fired Nate Silver,
the founder of FiveThirtyEight. Scott, that's just a
lot of stuff going on in cable. What is your macro take here? Well, on the cable side, I think it's
really interesting. And that is everyone zeroes in on why Don Lemon and Tucker Carlson were fired.
And I wonder if it's an accident that the most partisan of these partisan networks was fired
the same day. And that
is, Don Lemon is very partisan, and Tucker Carlson defines the term partisan. And it just so happens
that the most extreme anchor on both networks was fired within 48 hours. Now, there wasn't any
coordination here. The firms and their executives hate each other. But also, this is really about
structural decline in the ad-supported market.
While Fox grew, it didn't grow a lot, and CNN is actually in decline. Bad behavior or something
they don't agree with, in good times, they overlook it. When things are not good, people are looking
for reasons to fire you, especially when you're probably making a shit ton of money. And also,
the real lesson here is that people will always inflate the ratio of their
importance to the platforms. Shelley Long decided she was too big for Cheers, as did McLean Stevens
for MASH. They decided they were going to be big movie stars, right? Money Pit, true Beverly Hills,
right? That's what Shelley Long went on to. And this happens every day in the corporate world,
and that is someone is killing it, a Goldman or a McKinsey or a KKR, and they think, wow,
I'm going to bust out and I'm going to be huge.
And what they realize is they underestimate how powerful the platform was.
Now, query me this.
What former anchor at Fox has gone on to do anything?
Is it Glenn Beck?
Is it Megyn Kelly?
Is it Bill O'Reilly? I mean, who is it? Who's got it?
Lou Dobbs? Anyone hear from Lou? So these platforms are incredibly powerful. And the Murdochs,
Rupert and Laughlin know this. And they just decided we're sick of this guy's shit, I think.
And we don't need to put up with it. Here's an interesting thing that happened to Fox
Corporation stock. So when the
Dominion lawsuit was announced, or when the settlement was announced, the stock barely moved.
After Tucker left, Fox lost around $700 million in market value. It's since stabilized, but it's
down around 4% since that announcement. So in other words, the market believes that Tucker is worth around $700 million to this company.
My question to you is, is he that valuable?
Well, what's interesting is how the market perceives bad news.
And that is they see some bad news
is different than other bad news.
And that is a settlement of $800 million.
They don't mind as much
because while it's a lot of money, it's the known.
All right, we have the cash. We have three or four billion, so 20% of our cash out the door,
and then it's done. We're over. We've absorbed it. The market knows what happened there.
We're back in action. Losing your premier host, the 8 p.m. hour, creates insecurity.
The market doesn't know if they're going to be able to replicate this sort of I'm a racist, but 8 p.m. hour with Tucker Carlson. And that is, that was good. That was good. You're going to get that in a few minutes, Ed.
I got it. There's more unknown. The market hates unknowns. And so it would rather pay out $800 million and have it be done and we're back in business than not know whether or not Fox is going to be able to bring the same type of so controversial, i.e. disliked by so many corporations and people, that a lot of advertisers would not advertise on his show.
So Jason's thesis is that it won't be as big a revenue hit.
I'm saying that I think that APM time slot on that platform is more important than Tucker.
And they're going to be able to build somebody's brand.
Maybe they won't be as successful as Tucker, but it's about the APM slot, and it's about the platform Fox more than it is about the
individuals. So I think they're going to be just fine, and I can bet that everybody is
putting on their best dress and saying, hey, wouldn't I look good in that APM hour slot?
And just a final piece of data here, we're talking about Fox's advertisers. In 2021, the biggest advertisers that were not owned by Fox Corporation on Fox News were Balance of Nature, which is a supplement brand I've never heard of.
Does it keep you regular? Because maybe I should look into that. Seriously, you get to my age, you know, you just, you really look forward to the sit down. I'm sorry, continue with your data about Fox.
Go ahead. Oh my Fox. Go ahead.
Oh, my God.
Go ahead.
A veteran mortgage lender, and finally, MyPillow, which is a pillow company.
So, that's your advertising quality.
Yeah, there you go. Johnson & Johnson is preparing to spin off its consumer unit in what could be the biggest IPO
this year. J&J is looking to raise more than $3.5 billion in the public markets at an almost
$40 billion valuation. The new company will be called Kenview and will offer well-known brands
such as Tylenol, Band-Aids, and Johnson's Baby Powder.
Those products accounted for 16% of J&J's sales last year.
The Kenview Roadshow kicked off last week.
So, Scott, we've talked about spinoffs before.
As you've explained, the thinking behind a spin is that the assets being spun would get
a higher multiple as a standalone company versus being
bundled together and priced with the rest of the larger corporation. But I want to talk about what
it means to go on a roadshow. There's no official listing date yet, but Kenview has set a target
price. They found their underwriters in Goldman Sachs and JP Morgan. Take us through what things
look like from here until the official IPO.
I've only been involved in one roadshow, and that was when a company I founded called Red
Envelope went public. But I've sat in a lot of presentations. A roadshow is essentially
the bankers and senior management put together a deck and a presentation and go meet with
institutional investors, try and drum up interest such that the night before the IPO, when it's
pricing, they come out with a price, and then the institutional investors call and say, we want 10 million shares. And ideally,
you want the offering to be oversubscribed such that there's a small bump and everybody makes
money. Now, you don't want it to double, right? When Airbnb went public, it priced at 68. It came
out, I think, at 150 bucks, which meant that the bankers, Goldman and Morgan Stanley, left
a lot of money on the table.
And that is Airbnb sold 10 or 20% of its shares for 0.5x of what they could have captured had
it been priced to where the market was. You want a little bit of a bump, but not too much of a bump.
Even worse is if the stock's first trade, where it's priced, it's priced at 20 bucks and it closes
the first day at 15 or 18. I think Coinbase was a broken IPO. It's called a broken IPO. It creates a stench
around the company that, oh, the market and the company or the company and its investors
fooled some initial institutions into buying this thing and it went down and it creates sort
of a stench around it. So it's not only a fundraising event,
it's a branding event. But the roadshow is essentially their storytelling where they go around the nation. I've actually helped a lot of CEOs on this initial kind of pitch, if you will,
on the roadshow. And they're basically trying to say, this is the background of the company.
This is the basic concept. This is the total adjustable market. These are our barriers of
entry. This is why we're so unique. Here are the numbers. Look at how this all adds up to
an incredible business. It's high margin, high growth, and they want to get everyone's greed
glands going, create the illusion of scarcity. We're not selling that many shares and hopefully
get a really robust book such that they can strong arm the bankers into setting a high
offering price. And there's always a kind of a bit of an arm wrestling over the company wants a higher offering price. The
bankers want a lower offering price to ensure they sell out and they make some money.
Why does that? Yeah. Could you take us through why the bankers would want a lower price? Why
does it matter that the shares sell out when they go public?
Well, there's a couple of things. One, for a brief moment, I believe the investment banks
actually are underwriting or holding onto the stock so they can get caught in a bad place if
the stock goes way down. They have something called a green shoe where they actually have
the right to sell more shares and make fees on it. If the stock goes up, everyone's happy. They
then get a lot of follow-on business in terms of wealth management or asset management. They get
about between 4% and 7% of the proceeds or a discount of 4% to 7% on the stock when they take
it public. So there's just fees everywhere and money everywhere if the stock goes up. And so
they want to price it below market. But keep in mind, that's what the existing shareholders,
the management team, and the private investors, the folks who invested when it was a private
company, that's what they're selling the stock for. They're giving up the stock at the price, at whatever the investment bank price is at.
It's the people who buy the stock who recognize the upside and also the existing shareholders.
So it's a bit of a dance. The only learning here is that someone asked me at a conference,
what skill would you want your kids to have? Do you want them to take Mandarin or computer science? And I said, neither of those. If I wanted to impart one skill on my sons that
I think is enduring, it's storytelling. When Jeff Bezos went on his roadshow, I can tell you
that within about three minutes, every person in the room wanted to buy stock in Amazon,
regardless of what the price was. Because you just listen to this guy and he has such a vision
and he's so kind of calm. You just think, this guy's going to make me a lot of money. This
guy's going to build an unbelievable company. In this instance, what might be interesting
about this IPO is whether or not it will kind of summon the dead from what has been a literally
winter, a long winter in the IPO market. The IPO market is effectively shut.
This is more of a defensive stock. It's more enduring. It's not tech. People are going to
want to own this name. Now, why are they doing it? When you have a conglomerate, which is what
J&J is right now, and that is they have different types of businesses all wrapped into one stock,
and I believe J&J is one of the most valuable companies in the world, the market doesn't like
it. It doesn't want to take the time to try and evaluate every business. And it finds the shittiest business,
the lowest growth business, and it assigns that multiple to the entire business. So this new spun
unit, Canview, might be higher growth, might be in a sector that the market's more excited about,
and as a pure play of the consumer unit might trade at a higher multiple or the core
business, the non-consumer business at J&J might be getting weighed down by the consumer unit that's
not growing as fast. This is what people call the good bank, bad bank. And that is separate assets
so there's a cleaner story. And when there's cleaner stories, the good assets will trade at a higher multiple.
The bad assets will trade at a lower multiple.
But when you mix the two, it all trades at a bad multiple.
So the disarticulation of assets, a cleaner story, is accretive to shareholders.
Okay, we'll be right back after a quick break with a look at earnings from Big Tech. The answer to that question is probably more complicated than you want it to be. The average US company deploys more than 100 apps, and ideas about the work we do can be
radically changed by the tools we use to do it.
So what is enterprise software anyway?
What is productivity software?
How will AI affect both?
And how are these tools changing the way we use our computers to make stuff, communicate,
and plan for the future. In this three-part special series, Decoder is surveying the IT landscape presented by AWS.
Check it out wherever you get your podcasts.
Hello, I'm Esther Perel, psychotherapist and host of the podcast, Where Should We Begin?,
which delves into the multiple layers of relationships, mostly romantic. But in this
special series, I focus on our relationships with our colleagues, business partners, and managers.
Listen in as I talk to co-workers facing their own challenges with one another and get the real
work done. Tune into Housework, a special series from Where Should We Begin, sponsored by Klaviyo. and reigniting some hope for the digital advertising industry. Google's search ad revenue returned to growth
after slipping in the previous quarter.
Total revenue came in at $69.8 billion
versus $68.9 billion expected.
And Meta's revenue, which had declined for three straight quarters,
is also growing again.
It's up 3% year over year.
Google and Meta shares rose 5%% and get this 15% respectively. So Scott,
just a few months ago, the digital ad industry was in extremely rough shape. It's something we
wrote about. This seems like a dramatic and unanimous turnaround here. What do you think
has changed in digital advertising? This is really interesting. So, you know, the growth is okay here.
It's nothing dramatic. I think Google is looking for a story here because I would imagine there's
a pretty big overhang from sort of their, all of a sudden they seem to be behind in AI. But
nonetheless, what's more striking is Meta's earnings. And effectively, Meta has doubled in
the last six months, but it's not back to where
it was 12 months ago. And what you have is a couple of things. One, they have embraced the
business strategy of 2023, and that's layoffs or efficiencies. They've now laid off a significant
number of their staff, and no one misses them so far. And two, the market now believes that
the Zuck is waking up from his big gulp grande vente ayahuasca
hallucination of the metaverse and that all of that will flow to the bottom line. They think
that there's probably a more sober Mark Zuckerberg in store for the company. And then finally,
I think that all of the tumult or distraction at TikTok is really helping Reels. The thing that was super impressive was just how
on fire their short form video Reels is. And I find even just, and this is anecdotal evidence,
but it was confirmed in the earnings report. I'm watching a lot more Reels just because the
interface, they control so much interface because people are on Instagram so much.
The biggest winner from a hamstrung or a punished TikTok,
hands down, will be Meta.
You mentioned Reels.
Apparently, Instagram usage is up 24%,
and that's all thanks to Reels, according to Meta.
We were talking a while back
about how the Apple privacy changes
have basically killed Meta
and that how TikTok is competing
and people aren't spending
enough time on meta. Something has happened in the past few months. One, Reels is working.
But the fact that Facebook ads are now working again, I was talking to a friend who runs an
e-commerce business. And he was telling me that after the Apple privacy change, the whole thing
just got crushed. Customer acquisition costs went up,
nothing was working.
And then he said in the past,
basically two or three months,
his CAC is way down
and suddenly Facebook ads are working again.
And apparently this is unanimous
across e-commerce businesses.
Facebook said that, you know,
they're using AI to improve their ads.
I don't fully understand what that means,
but something has happened here.
Facebook has cracked this.
It does appear that Meta has figured out a workaround.
Its impressions increased 26%
and its ad prices declined 17%,
which means that from a advertiser standpoint,
Meta is now a better deal, right?
The management at Meta, they're mendacious fucks.
They're bad for the world, but they are very smart, mendacious fucks.
And they're good managers and really good business people.
It appears as if they are lowering costs while increasing revenues, and they are getting
reels working.
TikTok might become the new Snap, and that is the R&D lab for Meta for the last 10
years has been Snap. Snap would innovate. Meta would say, okay, we'll take that and then monetize
it across a broader customer set. And I wonder, I would imagine that there's a lot of people
pouring over everything about TikTok's product and trying to incorporate it into Reels,
and it appears it's working. But there's just no doubt about it. This is a really well-run company that continues to levy damage on the world. Anyways.
So Meta and Google delivered strong earnings, but it seems their duopoly over the digital ad space
might actually be weakening. They're expected to bring in less than half of all US digital
advertising this year for the first time since 2014. But this isn't the only fight
happening in tech. The newest fight is in AI, specifically AI's threat to Google search.
The classic model of how disruptive technologies take down incumbents is the innovator's dilemma,
based on a book by Harvard Business School professor Clay Christensen. This week on The
Unpack, our editor-in-chief Jason Stavis takes a look at the innovator's
dilemma and how it might affect Google.
Business school professors are constantly putting out models and frameworks, and most
of them fade pretty quickly.
But the innovator's dilemma was published in 1997, and it's pretty much a
permanent part of our intellectual landscape. Christensen's main insight was that dominant
companies don't stumble because they make a mistake or do something wrong. They lose their
dominant position because they do everything right. So if you look at Google, Google is the
dominant search company. They have 90%
market share. But what's happening right now is ChatGPT and BingChat and startups like Neva
are using AI to challenge Google's supremacy. And what everyone's trying to understand is,
will the dominant company be taken down? What Christensen pointed out about market share
dominant companies is that they tend to
focus on their largest customers, their largest deals, and try to deliver the highest quality
product that they can. And it works for quite a long time. And it's not that dominant companies
aren't innovative, right? So if you look at Google, we are a long way from the 10 blue links era that
Google rose to prominence with in the early 2000s. And a lot of
that incidentally is driven by artificial intelligence, right? So what Google has done
is what smart, big companies do. They've poured a bunch of money into R and D and they've
incrementally improved their core product over the years with what Christensen called sustaining
innovations. So Christensen drew a distinction between sustaining innovations,
which take an existing product and make it better, largely for its existing customers,
or in this case, users, and a disruptive innovation. And a disruptive innovation comes into the market typically at the bottom of the market. It's something that literally is not
as good as the dominant paradigm, but has some reason that some portion of the market finds it attractive.
Often it's just cheaper. One of the classic examples is Kodak and digital photography.
Kodak literally invented a lot of the technologies that underlie digital photography, but they were
in the film business and the quality of a photograph that you could get using Kodak film
was exceptional, right? The quality of a photo that you got with early
digital cameras was terrible. But for hobbyists and people with some very specific technical needs,
there was a lot of value in being able to collect a lot of photographs and being able to store them
digitally, that sort of thing. And so very slowly, a small market will percolate around this
potentially disruptive innovation.
But it's not one that's of any real profit or interest to the dominant company.
And AI kind of looks like that, right?
Right now, if you ask ChatGPT when the next showing of Avatar Way of Water is, who knows
what you're going to get, right?
These systems, they make things up.
They get things wrong.
But that's okay if you're Bing
because nobody's expectations for Bing are frankly all that high.
Google, on the other hand, has to work, right?
We come to Google, we expect good links, good answers to our questions.
So when they demoed BARD and BARD had all these problems and mistakes, everybody freaked
out and was like, oh, Google can't do that.
Outsider companies who don't have a vested interest in an existing search business, they
can mess around with AI for months or years, slowly improving it, figuring out how to deploy
it, and eventually it may take off to become a much more useful way to get information
on the internet.
By the time that happens, the risk is that Google has not put in
the time because they have good business reasons not to do that. And it's too late to catch up.
So we've been playing around with generative AI. And the thing that strikes me is one,
that Google offers you, you know, 5,500 results in 0.0003 seconds that are somewhere between
zero and 98% correct. And the thing I've noticed about
generative AI is it says, here's one answer that we think is kind of 70 or 80% correct.
And it comes down to this notion that consumers don't want more choice. They want to be more
confident in the choices presented. And I find it just easier and more comforting that I don't have
to sort through all the crap, all the ad-supported stuff, and I can decide if I like it or not,
or do another query. The other thing is, is it's a switch in business model. It's from ad-supported
to subscription, which I think is just naturally healthier and focuses more on the end consumer as
opposed to the advertiser. What do you think Google should do?
How should they respond?
And do you think that it's going to be
the empire strikes back here,
or are they going to continue to, quote-unquote,
disrupt Google?
I think the primary thing Google has to do is diversify,
which they're doing.
I think they need to continue to expand their offering
with things like Gmail and Docs and cloud services so that if the 10
blue link and beyond era of search goes away, they've still got a lot of value to the customer
and a lot of relationships with those customers. I think it would be a mistake for them to just
throw the existing search structure out and go all in on BARD. I'm sure Google has, within the
halls of Google, sufficient AI technology to be doing any number of amazing things right now.
The challenge is that you have to do that in a way that makes a product for somebody that
somebody's going to pay for. And Google's primary product is advertising space, right? It is
bringing users to the internet and getting their attention
and then reselling that attention to advertisers.
And they can do that
because they have the most compelling way
to kind of on-ramp you to the internet.
You have a question,
you have something you're trying to find out,
you're looking for interesting content,
you go to Google and they take you there.
And along the way, they have your attention.
So somebody else has to figure out
how to do that in a way that's significantly better than Google and do it in a way that makes
money. But the key is that if you're Microsoft, you don't have to make very much money with Bing
because you can just give away Bing the same way that Google gives away Docs, which is a product
that Microsoft charges for, because it's a way to
protect their core business. Or if you're a startup company that's getting into AI search,
you're starting from zero. If you can build a $10 billion business that's got 50% margins,
that's incredible, and you'll make all your investors a ton of money. If Google goes from
its current model to a $10 billion business, then everybody there gets fired.
So it's unfairly tilted in a way towards companies that aren't Google, because frankly, they have a lot less to lose.
Thanks, Jason.
Scott, let's take a look at the week ahead.
We'll be watching for the Fed's latest rate hike decision.
And we'll also see earnings from Apple, Shopify, CVS, Warner Brothers Discovery, AMC, Uber, and Lyft.
Do you have any predictions for us?
Yeah, my prediction is around Tucker Carlson and Twitter.
I think they're going to do something together.
I think he's pissed off.
And my impression of Twitter and Elon Musk is it's gone totally red pill.
And Musk needs something.
You know, first it was like, okay, like okay it's going to use he's going to
incorporate ai or he's going to do payments and it doesn't look like either of those have gotten
any traction then it was blue check and the whole blue check fiasco is see above a fiasco so i
wonder if he called tucker and said hey tucky do you want two percent of twitter or 400 million
dollars or whatever it is and you can come be just totally crazy.
And we'll start a video product, and you can do your show on Twitter, and it'll be a chance
to stick up the middle finger to the Murdochs.
That type of polarization or polarizing content works on Twitter.
And they now have less to lose because their revenues have gone from $5 billion to $2 billion.
So it just feels like an arranged marriage that's going to turn out really well.
Any shot of him running for office?
I don't know if he's going to run, but I think he'll start pulling in the double digits right
away. DeSantis will continue to fall, and I think a lot of people in the Republican Party are looking for a viable alternative to Trump,
even if it's just for fun.
Because if a failed casino owner
and reality television star can be president,
why the hell couldn't Tucker Carlson?
And by the way, why couldn't you?
That's right, go on.
A chicken in every pot,
a Cialis in every medicine cabinet.
Galloway 2024.
Go Dawgs.
This episode was produced by Claire Miller and engineered by Benjamin Spencer.
Our executive producers are Jason Stavers and Catherine Dillon.
Mia Silverio is our research lead and Drew Burrows is our technical director.
Thank you for listening to Prop G Markets from the Vox Media Podcast Network.
Join us on Wednesday for office hours and we'll be back with a fresh take on markets every Monday. In kind reunion
As the world turns
And the dove flies
In love
Support for the show comes from Alex Partners. And I love you. In Alex Partners' 2024 Digital Disruption Report, you can learn the best path to turning that disruption into growth for your business.
With a focus on clarity, direction, and effective implementation, Alex Partners provides essential support when decisive leadership is crucial.
You can discover insights like these by reading Alex Partners' latest technology industry insights, available at www.alexpartners.com slash Vox. That's www.alexpartners.com slash V-O-X.
In the face of disruption, businesses trust Alex Partners to get straight to the point
and deliver results when it really matters. Thanks, guys. making every moment count. Over 100,000 brands trust Klaviyo's unified data and marketing platform
to build smarter digital relationships with their customers
during Black Friday, Cyber Monday, and beyond.
Make every moment count with Klaviyo.
Learn more at klaviyo.com slash BFCM.