The Prof G Pod with Scott Galloway - The Government’s Struggle With Brand Strategy, When Is It Time to Change Careers? and Scott’s Best Relationship Advice
Episode Date: January 22, 2025Scott discusses how the best global brands come from the U.S. and why the federal government struggles with brand strategy. He then gives advice to a listener considering leaving the video game indust...ry. He wraps up with more advice, to a listener looking to strengthen his relationship. Music: https://www.davidcuttermusic.com / @dcuttermusic Subscribe to No Mercy / No Malice Buy "The Algebra of Wealth," out now. Follow the podcast across socials @profgpod: Instagram Threads X Reddit Learn more about your ad choices. Visit podcastchoices.com/adchoices
 Transcript
 Discussion  (0)
    
                                         Want to know what helps keep Wall Street pros ahead?
                                         
                                         Level 2 market data.
                                         
                                         And trading platform MooMoo gives it to you for free with a qualified deposit.
                                         
                                         Plus, MooMoo offers zero-commissioned stock trading,
                                         
                                         pro-level tools, and seamless trading from your desk or your phone.
                                         
                                         Right now, open an account and get up to 15 free stocks.
                                         
                                         Head to MooMoo.com, use code profg, and take charge
                                         
                                         of your trading. Terms and conditions and other fees may apply. Product and services
                                         
    
                                         are provided by Moomoo Financial, Inc., members FINRA and SIPC. Please visit www.moomoo.com
                                         
                                         for full disclosures. Support for the show comes from Delta Airlines.
                                         
                                         No matter who you are or where you're going, Delta believes that you deserve to fly in the utmost comfort and style.
                                         
                                         It's about more than just getting you from point A to point B. Flying with Delta means you get a curated
                                         
                                         experience both on the ground and in the sky.
                                         
                                         From planning to arrival, the Fly Deltata app is your ultimate travel companion,
                                         
                                         with AI-powered capabilities coming soon for maximum efficiency. And stay connected at every
                                         
                                         stage of your journey with fast, free DeltaSync Wi-Fi presented by T-Mobile, available to SkyMiles
                                         
    
                                         members on most domestic flights. Go to deltaunlocks.com to learn more about the future of travel with Delta.
                                         
                                         Visit deltaunlocks.com to learn more about the future of travel with Delta. Thumbtack presents the ins and outs of caring for your home.
                                         
                                         Out.
                                         
                                         Procrastination, putting it off, kicking the can down the road.
                                         
                                         In.
                                         
                                         Plans and guides that make it easy to get home projects done.
                                         
                                         Out.
                                         
                                         Carpet in the bathroom.
                                         
    
                                         Like why? In. Knowing what to do, when to do it,
                                         
                                         and who to hire. Start caring for your home with confidence. Download Thumbtack today.
                                         
                                         Welcome to Office Hours with Prog G. This is the part of the show where we answer your questions
                                         
                                         about business, big tech, entrepreneurship,
                                         
                                         and whatever else is on your mind.
                                         
                                         If you'd like to submit a question, please email a voice recording to officehours at
                                         
                                         provgmedia.com.
                                         
                                         Again, that's officehours at provgmedia.com.
                                         
    
                                         So with that, first question.
                                         
                                         Hi, Scott.
                                         
                                         I'm currently working for the U.S. Environmental Protection Agency as a regulations manager
                                         
                                         for the Office of Groundwater and Drinking Water.
                                         
                                         My office is responsible for regulating contaminants in drinking water, such as lead and PFAS.
                                         
                                         While the EPA has been in the news quite a bit over the past few years, mostly for good
                                         
                                         reasons, I've discovered firsthand that the federal government, specifically the Civil
                                         
                                         Service, is not very good at brand strategy.
                                         
    
                                         I'm taking steps to pivot towards an external communications role within the agency
                                         
                                         because I believe there's a lot more that the EPA can do to show Americans
                                         
                                         the value of our work beyond getting the occasional headline
                                         
                                         in the New York Times or something when we finalize a big regulation.
                                         
                                         My question for you is, how would you change the way
                                         
                                         the executive branch agencies engage with the public?
                                         
                                         Of course, thank you for your continued wisdom and
                                         
                                         Cialis jokes.
                                         
    
                                         Take care, Scott, from Ethan Schwartz in Washington, DC.
                                         
                                         That's a super interesting question.
                                         
                                         Essentially, the government, I mean, you could argue that a key component of
                                         
                                         winning hearts and minds is branding.
                                         
                                         One of the reasons the United States has had
                                         
                                         the best economic growth in the world is that
                                         
                                         because we have kind of a risk-taking culture,
                                         
                                         because we have a multicultural culture,
                                         
    
                                         multicultural culture, and that makes no fucking sense.
                                         
                                         We have people from different places in the world,
                                         
                                         and as a result, we're able to build global brands.
                                         
                                         How many global brands have come out of China?
                                         
                                         How many global brands have come out of Japan? How many global brands have come out of Japan?
                                         
                                         A decent number have come out of Japan.
                                         
                                         But the majority of really great kind of global brands
                                         
                                         come out of the US and Europe.
                                         
    
                                         And I would argue part of that is our culture,
                                         
                                         at least in the US, of risk taking.
                                         
                                         And in Europe, it's because I believe
                                         
                                         that a multicultural society just
                                         
                                         has an easier time understanding and appreciating different cohorts and how to market to them.
                                         
                                         I also think, and this sounds a little weird,
                                         
                                         I think we're more in touch with our emotions and more encouraged to express
                                         
                                         communication that creates emotion.
                                         
    
                                         Branding is essentially unearned margin or a shorthand.
                                         
                                         And I stay at the Four Seasons or the Ritz-Carlton or the Mandarin Oriental,
                                         
                                         cause they always do an eight and I don't have time to look at for hotels.
                                         
                                         Now granted the importance of branding is declined because now you have your
                                         
                                         social graph or TripAdvisor to kind of tell you well no this is the hotel you
                                         
                                         should stay at you should stay at you know the Fiena and South Beach.
                                         
                                         Anyways don't know how I got here. The government is losing and corporations one
                                         
                                         of the reasons corporations have overrun Washington is that Washington has done a pretty piss poor job
                                         
    
                                         of branding themselves.
                                         
                                         And that is they've let these billionaires,
                                         
                                         I should stop playing in the identity of politics
                                         
                                         of billionaires, I'll just say assholes.
                                         
                                         Assholes who tend to have a lot of money
                                         
                                         and maybe own a platform and can communicate.
                                         
                                         But a lot about branding is just controlling the message
                                         
                                         or just awareness.
                                         
    
                                         Something that really upsets me right now is the poor branding of the Biden
                                         
                                         administration. I mean, for God's sakes, who the fuck exactly is president right
                                         
                                         now? It appears to be the president-elect is now president and his vice president
                                         
                                         is first lady Alania.
                                         
                                         They are totally controlling the narrative because we have a president that
                                         
                                         for some reason people around him thought it was a good idea that he should run again and
                                         
                                         Quite frankly comes across as just feeble and the people around him aren't willing for him to be in anything
                                         
                                         That's not scripted where he's wrapping a medal around Bono and as a result they are controlling the narrative
                                         
    
                                         They are controlling the branding in addition. I think you're right. I don't think they do a very good job of communicating
                                         
                                         how important the EPA is and the importance of clean drinking water and In addition, I think you're right. I don't think they do a very good job of communicating
                                         
                                         how important the EPA is and the importance
                                         
                                         of clean drinking water and managing the messaging
                                         
                                         such that people say, you know what,
                                         
                                         the EPA are the good guys instead of having these people
                                         
                                         whose financial interest is to position them as the bad guys.
                                         
                                         So the fight of branding, if you will,
                                         
    
                                         the importance of branding, it plays a critical role,
                                         
                                         not only in developing shareholder value, but also in ensuring that our fantastic agencies and government agencies,
                                         
                                         I just never understood how people are so comfortable shitposting government. It's shitposting
                                         
                                         yourself, folks. We elect these people. We make the decisions around who represents us in government,
                                         
                                         and they make the decisions around these agencies. And the notion that we don't have a vested interest
                                         
                                         in all these things, they don't represent who we are.
                                         
                                         I find it just fucking hilarious that the majority of people,
                                         
                                         hilarious is the wrong word, who ship posts to the government
                                         
    
                                         are the ones benefiting most of them in the government.
                                         
                                         We need great agencies like the EPA to identify
                                         
                                         what is their brand identity, how can they position it
                                         
                                         against two things, where is the market and what are their strengths,
                                         
                                         and then specifically do a better job of using platforms
                                         
                                         and spokespeople to get out there to respond quickly
                                         
                                         to misinformation and craft their own message.
                                         
                                         Thank you for the question.
                                         
    
                                         Question number two.
                                         
                                         Hi, Prof. G.
                                         
                                         My name is Xavier and I'm a 23-year-old
                                         
                                         from Goodall, Appalachia with a political science degree
                                         
                                         from a no-namer school in the middle of nowhere. Over the past three years I've worked as
                                         
                                         a PR, IR, and events professional specifically within the indie video game
                                         
                                         industry. With the state of the video game industry in a constant decline I'm
                                         
                                         starting to get spooked as even my current company announced layoffs this
                                         
    
                                         past week. I'm wondering if you have any advice on pivoting
                                         
                                         careers specifically when my hard and soft skill set is so pigeonholed in this specific industry.
                                         
                                         Thanks for your time. Okay so spooked is a term, when I think of the term spook it's a
                                         
                                         a horse gets spooked and makes an irrational decision. Are you making an irrational decision
                                         
                                         by getting out of this industry?
                                         
                                         Because I think of the video gaming industry
                                         
                                         as just an enormous industry.
                                         
                                         And it's right now, it's in what I'd call cyclical decline.
                                         
    
                                         I think video games are likely gonna continue
                                         
                                         to thrive in some format.
                                         
                                         It's just such a big business.
                                         
                                         And this is pulse marketing, but Jesus Christ,
                                         
                                         I think about the amount of time and attention
                                         
                                         my fortunate old son spends on, you know,
                                         
                                         Fortnite or UEFA or whatever it is, Madden Soccer.
                                         
                                         I just think that's a big business
                                         
    
                                         and probably a pretty decent industry.
                                         
                                         Let's look at some data here.
                                         
                                         After a huge boom during COVID,
                                         
                                         the video game industry has shrunk.
                                         
                                         In 2020, the gaming industry grew over
                                         
                                         23%. That's off a big base. However, that boom quickly turned to bust.
                                         
                                         So layoffs in the video game industry by year. 2022, 8,500 people, 2023, 11,000, and 2024, 12,000.
                                         
                                         And you're right, people are just simply spending less time gaming.
                                         
    
                                         But I mean, there was a bit of a sugar or an anomaly high,
                                         
                                         a sugar high or an anomaly during COVID, right?
                                         
                                         Where people were trapped at homes.
                                         
                                         The first quarter of 2021 average playtime
                                         
                                         has dropped a whopping 26%.
                                         
                                         But again, that's off of an unnatural base.
                                         
                                         I would suggest that if you like the industry
                                         
                                         and you're good at it,
                                         
    
                                         I don't think you wanna sort of ping
                                         
                                         from industry to industry when it starts going down.
                                         
                                         I think you need to decide,
                                         
                                         is this decline cyclical or structural?
                                         
                                         Because every industry is gonna have cyclical declines.
                                         
                                         And if you try and hopscotch from different industry
                                         
                                         based on cyclical declines,
                                         
                                         you're just gonna be moving around
                                         
    
                                         and kind of starting over.
                                         
                                         If you're a letter E in video games
                                         
                                         and you're good at and you like it,
                                         
                                         if you go somewhere else that's growing,
                                         
                                         if you're going to AI, you're gonna start a letter C.
                                         
                                         And trust me, AI is gonna have cyclical downturns.
                                         
                                         So I would suggest a couple of things.
                                         
                                         One, determine if this is a cyclical or a structural decline.
                                         
    
                                         Obviously, I'm putting forward a comment
                                         
                                         and a viewpoint there.
                                         
                                         And two, I would assemble a kitchen cabinet of people
                                         
                                         that know you, know how good you are,
                                         
                                         know your seat, know your skills.
                                         
                                         What are you bringing something
                                         
                                         that is truly differentiated to the industry
                                         
                                         that foots to your skills
                                         
    
                                         as opposed to getting spooked and moving out?
                                         
                                         So one way to know that an industry
                                         
                                         is probably about to go into decline
                                         
                                         is to look at the most popular industry
                                         
                                         out of amongst second
                                         
                                         year business school students. Why is that? Because they're going, typically second year business
                                         
                                         school students are rear view looking, rear view mirror looking, and that is they look at what's
                                         
                                         hot now. Well, okay, when something's hot now, that means it's probably peaked and may eventually go
                                         
    
                                         into its own cyclical decline. It's hard to do, but the best or the most fortunate way to go into
                                         
                                         an industry is to go into it when it's at a trough and it's about to come back. But
                                         
                                         no, this is an amazing industry and I think over the medium and long term this industry,
                                         
                                         whether it's reshaped, is going to continue to thrive. I appreciate the question.
                                         
                                         We have one quick break before our final question. Stay with us.
                                         
                                         Want to know what helps keep Wall Street pros ahead? Level 2 market data.
                                         
                                         Real-time NYSE and NASDAQ data usually costs hundreds, but trading platform Mumu gives you access for free with a qualified deposit. Mumu also offers zero-commissioned stock trading
                                         
                                         plus pro-level tools that let you trade seamlessly
                                         
    
                                         from your desk or on your phone.
                                         
                                         Open an account now and you can get up to 15 free stocks.
                                         
                                         So head to MooMoo.com, use code PROFG,
                                         
                                         and take charge of your training.
                                         
                                         Terms and conditions and other fees may apply.
                                         
                                         Product and services are provided
                                         
                                         by MooMoo Financial, Inc., members FINRA and SIPC. Please visit www.mooMoo.com for full
                                         
                                         disclosures.
                                         
    
                                         Support for the show comes from Vanta. Trust isn't just earned, it's demanded whether
                                         
                                         you're a startup founder navigating a first audit or a seasoned security professional scaling your GRC program,
                                         
                                         proving your commitment to security has never been more critical or more complex. That's
                                         
                                         where Vanta comes in. Businesses use Vanta to establish trust by automating compliance
                                         
                                         needs across over 35 frameworks, including SOC 2 and ISO 27001. They also centralize
                                         
                                         security workflows,
                                         
                                         complete questionnaires up to five times faster,
                                         
                                         and proactively manage vendor risk.
                                         
    
                                         Vanta not only saves you time, it can also save you money.
                                         
                                         A new IDC white paper found that Vanta customers
                                         
                                         achieved $535,000 per year in benefits,
                                         
                                         and the platform pays for itself in just three months.
                                         
                                         Join over 9,000 global companies,
                                         
                                         including Atlassian, Quora,
                                         
                                         and Factory, who use Vanta to manage risk and prove security
                                         
                                         in real time.
                                         
    
                                         For a limited time, our audiences get $1,000 off Vanta
                                         
                                         at vanta.com slash propg.
                                         
                                         That's V-A-N-T-A dot com slash propg for $1,000 off.
                                         
                                         Support for Propg comes from Domo. $1,000 off.
                                         
                                         Support for PropG comes from Domo.
                                         
                                         Some businesses thrive on data, but sometimes all of those numbers can seem like a maze
                                         
                                         to sift through.
                                         
                                         What if you could simply ask your data a question and get a quick answer back?
                                         
    
                                         Questions like, how are sales this quarter?
                                         
                                         Or how's the new marketing campaign performing?
                                         
                                         Or what does the overall health of the company look like?
                                         
                                         With Domo's AI and data product platform, you can get answers right away, packed with charts,
                                         
                                         graphics, and actionable information. Domo simplifies data exploration and analysis,
                                         
                                         intelligently guiding you at every turn. Domo says that anyone across your team can use it
                                         
                                         to easily prepare, analyze, visualize, automate, and distribute data using simple natural language.
                                         
                                         And while you can maximize every minute with Domo's AI agents, it can go
                                         
    
                                         way beyond productivity. It's designed to transform your processes, helping you
                                         
                                         make smarter and faster decisions to drive real growth, all powered by Domo's
                                         
                                         trust, flexibility, and years of expertise in data and AI innovation. Some of the
                                         
                                         world's best companies rely on Domo to make smarter decisions. See how Domo can help transform yours. Learn more at ai.domo.com. That's ai.domo.com.
                                         
                                         Welcome back. Question number three.
                                         
                                         Hey Scott. I hope you're well.
                                         
                                         My name is Patrick. I'm 28 years old from the UK.
                                         
                                         Thank you so much for all your work and for your constant inspiration.
                                         
    
                                         My question is related to something that you mentioned before,
                                         
                                         which I believe is where you sit down with your partner
                                         
                                         and you discuss your goals, either for the coming year or for the five years coming.
                                         
                                         And you work to support each other on those goals.
                                         
                                         I've entered a fairly new relationship and coming up to the new year,
                                         
                                         I thought it would be a great opportunity to have one of these
                                         
                                         conversations with my partner.
                                         
                                         And I was looking for some structure on how you have those conversations.
                                         
    
                                         Thank you so much for the work that you do.
                                         
                                         I must have fun of your work and please keep it up.
                                         
                                         The dog.
                                         
                                         Thank you.
                                         
                                         Dude, how dreamy are you British accent?
                                         
                                         And you're thinking about investing in your partnership,
                                         
                                         even though you're a year end. When I was a year end,
                                         
                                         I was like, hey, do you want to go to St. Barts?
                                         
    
                                         I mean, I was not thinking the way you were thinking.
                                         
                                         So, kudos to you and your partner is very fortunate.
                                         
                                         I've given several best man toasts, and I always give the same toast,
                                         
                                         and it slightly horrifies and delights everybody.
                                         
                                         I think there are three things to remember in a partnership.
                                         
                                         One, put the scorecard away.
                                         
                                         And that is decide what kind of boyfriend, husband, lover you want to be.
                                         
                                         And just be that person.
                                         
    
                                         And stop thinking, well, her parents were in town and I was really nice to them,
                                         
                                         so when my mom comes to town, she needs to be really nice.
                                         
                                         I mean, I'm not saying get walked all over,
                                         
                                         but decide what kind of partner you want to be really nice. I mean, I'm not saying get walked all over, but decide what kind of partner you want to be
                                         
                                         and try and hold yourself to that expectation.
                                         
                                         And if you're on the plus side,
                                         
                                         if you're offering more than your partner is,
                                         
                                         you win, that's great.
                                         
    
                                         That's surplus value,
                                         
                                         which is I think is one of the key metrics to masculinity.
                                         
                                         You give witness to people's life.
                                         
                                         You notice them.
                                         
                                         You absorb more complaints than you give.
                                         
                                         You create more tax revenue
                                         
                                         than you absorb of social services.
                                         
                                         I think surplus value is a decent metric for masculinity.
                                         
    
                                         Also recognize that you'll likely naturally
                                         
                                         inflate your own contributions and diminish theirs even if it's unintentional
                                         
                                         So as a result if you keep score it just you end up frustrated and anxious
                                         
                                         So I stopped keeping score across my relationships and it's been a big unlock
                                         
                                         to a
                                         
                                         Year in I would try and express as much physical desire as possible
                                         
                                         I think affection not just, but affection and sex,
                                         
                                         say, I choose you.
                                         
    
                                         I think women wanna be wanted.
                                         
                                         And I think that it's fun, it's nice when you're young,
                                         
                                         and I think we're meant to procreate and be physical,
                                         
                                         and it's what separates you from being
                                         
                                         romantic partners from friends.
                                         
                                         So anytime you feel you want to hold her hand,
                                         
                                         you want to, you know, lie on top of her
                                         
                                         and express affection while you're watching TV.
                                         
    
                                         You know, I think these things are wonderful.
                                         
                                         I think that's what you're supposed to be doing.
                                         
                                         And then third is never let your partner be hungry or cold.
                                         
                                         I have found that probably 50% of my major blowups
                                         
                                         with my partners have been when I look back on it,
                                         
                                         that they were either hungry or cold.
                                         
                                         Always have a page me and a power bar, wherever you are.
                                         
                                         Wherever you are.
                                         
    
                                         So one of my methods is, or what I talk about
                                         
                                         or what you're referring to,
                                         
                                         sitting down and talking about goals and unlocks,
                                         
                                         is more for, I think, a relationship
                                         
                                         that's a little bit more mature.
                                         
                                         You're still in an exploration,
                                         
                                         getting to know you kind of phase that you're in. But I think a relationship that's a little bit more mature. You're still in an exploration, getting to know you kind of phase a year in.
                                         
                                         But I think more just specifically,
                                         
    
                                         when I think of partnership,
                                         
                                         you're giving witness to their life.
                                         
                                         You're Mel Robbins, who's on our podcast,
                                         
                                         Consideration and Admiration.
                                         
                                         You recognize that they're into something
                                         
                                         and you go out of their way.
                                         
                                         You go out of your way to get tickets for it. You know she likes a certain meal,
                                         
                                         so you go ahead and you order that.
                                         
    
                                         You admire them.
                                         
                                         You want them to occasionally be on a stage
                                         
                                         where they get claps from strangers
                                         
                                         or you brag about them behind their back
                                         
                                         or in front of people.
                                         
                                         Mine is a little bit, I think,
                                         
                                         what I do with my partners, not every year,
                                         
                                         we sit down and say, okay, all costs, logistics aside,
                                         
    
                                         what would be really cool to do?
                                         
                                         That's why we moved to Europe.
                                         
                                         But I think the fact that you're even thinking this way
                                         
                                         means you're like in the top 1% of boyfriends.
                                         
                                         Most men do not think this way.
                                         
                                         Thanks so much for the question.
                                         
                                         That's all for this episode.
                                         
                                         If you'd like to submit a question,
                                         
    
                                         please email a voice recording
                                         
                                         to officehours at profgmedia.com. Again voice recording to officehours at Proffiteermedia.com.
                                         
                                         Again, that's officehours at Proffiteermedia.com.
                                         
                                         This episode is produced by Jennifer Sanchez. Our intern is Dan Shulon. Drew Burrows is our technical director.
                                         
                                         Thank you for listening to the ProffiteG pod from the Vox Media Podcast Network. We will catch you on Saturday
                                         
                                         for No Mercy No Malice as read by George Hahn. And please follow our ProppG Markets pod wherever
                                         
                                         you get your pods for new episodes every Monday and Thursday. Support for the show comes from
                                         
                                         Delta Airlines. Delta believes that every journey should be as unique as you are,
                                         
    
                                         so they're leveraging digital tools to put you and your preferences at the center of every trip.
                                         
                                         Delta is evolving the in-flight entertainment experience with new partnerships,
                                         
                                         features and functionalities unlocked by your SkyMiles membership.
                                         
                                         With fast free DeltaSync Wi-Fi presented by T-Mobile on most domestic flights
                                         
                                         and personalized seatback entertainment, there's always something new to discover on Delta.
                                         
                                         Go to deltaunlocks.com to learn more about the future of travel with Delta.
                                         
