The Resilient Mind - Why You Are Not Succeeding - Simon Sinek

Episode Date: November 6, 2024

Simon Sinek is a globally recognized author, motivational speaker, and thought leader, best known for his groundbreaking work on leadership and finding purpose. His bestselling book, Start with Why: H...ow Great Leaders Inspire Everyone to Take Action, introduced the concept of the "Golden Circle," a framework that has helped millions around the world find clarity and direction in their careers and lives.Take action and strengthen your mind with The Resilient Mind Journal. Get your free digital copy today: ⁠⁠⁠⁠⁠https://bit.ly/Download_JournalSubscribe to Steven Bartlett for more inspiring videos: https://www.youtube.com/c/TheDiaryOfACEO Hosted on Acast. See acast.com/privacy for more information.

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Starting point is 00:00:00 Welcome to the Resilient Mind podcast. In this episode, you will be listening to Why You Are Not Succeeding with Simon Sinek. Get access to the Resilient Mind Journal by clicking the link in the show notes. Enjoy. I had what a lot of people would be considered sort of a good life as living the proverbial American dream. You know, I quit my job to start my own business. The business was doing okay, made an okay living.
Starting point is 00:00:30 had great clients, did good work, and yet I'd lost my passion for that and didn't want to wake up and go to work anymore, which was embarrassing because superficially everything was just fine. I was pretending that I was happier, more in control, and more successful than I was or felt, which is quite frankly pretty draining and pretty dark. And it wasn't until a very, very close friend of mine came to me and said,
Starting point is 00:00:56 something's wrong. She was the first one to notice something. And I came clean. and I sort of let it all out. And it was that catharsis that sort of lifted this heavy weight off my shoulders. I was no longer alone. It was no longer a secret.
Starting point is 00:01:12 And all of the energy that was previously going into lying, hiding, and faking now went into finding a solution. There was a compliance of vents. It's not, you know, all of these histories are perfectly neat and clean and that's not really how it is or was. But to compress it and make an oversimplify,
Starting point is 00:01:30 I made this discovery based on the biology of human decision making that every single one of us knows what we do. Some of us know how we do it, but very, very few of us can clearly articulate why we do what we do. And I realized that was what I was missing. So to answer your question, yes, 100%, the realization of the why was my loss of it. And I realized I knew what I did, and I was good at it.
Starting point is 00:01:52 I knew how I was different or special or stood out from the crowd. And that was my differentiating value proposition, and I was articulate about it. But I couldn't tell you why I was, waking out of bed every day to do it, you know, and I would give some nonsense entrepreneur answer because I want to be my own boss. I'm like, yeah, sure,
Starting point is 00:02:07 but that's not a reason to get out of bed every day. So a Y is fully formed by the time we're in our mid to late teens. The youngest person I've done, a Y Discovery for was 16, and it worked. The process worked. And what I've learned from just doing hundreds of these over the years is that a Y is always positive. It's always striving for.
Starting point is 00:02:30 something. So like we're not inspired against something. We're not inspired to stop something. We're inspired to build something or create something or advance something. Though it may have been born out of trauma, there's usually a silver lining that gives us that cause, especially trauma that happens in the middle of our lives. September 11th is often looked to as, you know, people found purpose. You know, we are who we are. Like I said, we're fully formed by the experiences we have when we're young, you know, at a pretty young age. And now the opportunity life presents us is to make decisions that either keeps us in balance with who we really are or not. And I think one of the reasons most of us feel discomfort or don't feel ourselves or don't know who we are
Starting point is 00:03:12 is because we're making decisions that are inconsistent with that true cause, with that why. So you raise the case of individual athletes who become champions and then suffer depression. It's a fairly common story. hear this from Olympians, you know, Michael Phelps becomes the most meddled, you know, Olympian of all time immediately suffers depression. André Agassi becomes the most storied, you know, tennis player of all time, immediately becomes depressed. And what I've learned from talking to some of these, these particularly athletes, but I think it happens in the business world as well, which is from a very young age, they set themselves a goal that,
Starting point is 00:03:57 in my words would be a very selfish goal. I want to be the best at X, the best tennis player, the best golfer, the best whatever. And the way Olympians put it, which I get a kick out of is, I want to win the Olympics. I'm like, well, no one wins the Olympics. Like, you can be a winner in your sport, you know?
Starting point is 00:04:14 But that's an aside. And their entire lives from pretty young ages, every decision they're making is to help them advance this finite goal. and all of their relationships are, can you help me achieve my goal? Right? And if you can no longer help me achieve my goal, I don't need you anymore as a coach or even a friend. And there's huge sacrifices, missing of birthdays, missing of Christmases, you know,
Starting point is 00:04:47 missing of major life events because I have to practice so I can achieve my goal. And when they get interviewed on the news, you know, or at the Olympics or whatever, you know, why do you do it? And they all say, well, I'm doing it to inspire the little kids, which is complete bullshit. You know, if you look at all of their vision boards from when they were younger of pictures of podiums and medals and money and Lamborghini, it's not a single little child on there of the people you're doing it for. It's just a lucky strike extra. I mean, absolutely you do inspire children. But that's not the reason you did it.
Starting point is 00:05:20 You just got that, you know, like I said, it's sort of a tufer. And then when they achieve or don't achieve this thing and then can no longer compete for it, they've set their entire path and all their relationships on these finite, selfish goals. And so when it's complete, they realize they don't really have a lot of friends around them. They don't really have a lot of close relationships.
Starting point is 00:05:42 They don't really even have a sense of purpose because they've been spent the past 20 years or so with one purpose, which was this finite goal, which now has run out. And so they're very purposeless. and I see this in Broadway performers who set their whole life to be on the West End or be on Broadway
Starting point is 00:05:58 you know every class every tap dancing class every singing class they make it they get there and then depression or at least malays or senior executive same thing if I just make a million dollars you know if I just become a millionaire
Starting point is 00:06:15 then I'll feel and the problem with all of those things is as I said before they are selfish It is your goal for your reasons, which is not fulfilling for any social animal, for any human being. Our sense of joy and fulfillment and love and purpose comes from our ability to serve another human being. Have a child. Tell me how your life changes. Fall in love. Tell me how your life changes. Think about all the stupid things, irrational things we've done for love.
Starting point is 00:06:48 We get on planes and travel on the wall just to say, I love you. You know, we do ridiculous things. And it all feels worth it. And the sacrifices we make for a child all feel worth it. But these are no longer for us. And these things will live on beyond our own lives. They are not finite. They are infinite.
Starting point is 00:07:07 And there's nothing wrong with personal achievement. There's nothing wrong with setting goals. But it has to be in the context of something even bigger. In general, team sports don't suffer this because you had to do it together. you know it's usually individual athletes who suffer this more often and so there's one of the athletes I would point to is a guy by the name of Curtis Martin Curtis is a Hall of Fame NFL footballer
Starting point is 00:07:34 and he only started playing football basically to stay out of trouble he did it as a favor to his mom just so he wouldn't get into he grew up in a really bad neighborhood in Philadelphia and basically kept him out of trouble and it turns out he was really good at it and when he realized he was good at it, he realized that by being good at something,
Starting point is 00:07:54 it will give him the power to actually give back later. And he made this realization, especially when he went to college on scholarship and then made it to the NFL, he realized the better he was at the sport. It wasn't about propelling his own career. It was about when he leaves this career, he has a platform that would be bigger
Starting point is 00:08:12 than the platform he has now. And so he was driven and driven and driven, not so that he could be the best, not so that he could make the most money. In fact, he made a lot less money than a lot of other players of his rank. Not that he could be rich or famous or any of these things. He did it so that he could build his platform
Starting point is 00:08:27 so that he could give back later. So when he retired from the NFL, he wasn't lost. He wasn't searching. He knew exactly what the next step was because being an elite athlete to the highest level possible was only step one. And to see one's life as a continuum
Starting point is 00:08:44 rather than an event is much healthier. You know, I'm not a huge fan of the term self-improvement, right? But I do like the idea of awareness, self-awareness. You know, we all live with blind spots. We all live with missing gaps and pieces of information, which will, by the way, last for the rest of our lives. And there are some people who choose to live a life
Starting point is 00:09:12 where living with those gaps is acceptable, and they never fill them in, and we would say that they remain stagnant. and arguably either mentally or physically unhealthy or gaining, you know, getting unhealthier as they get older, you know. For someone, for anyone who wants to be a better version of themselves, a more aware of a version of themselves, you, we, I, seek out information. And that comes in all kinds of forms, right?
Starting point is 00:09:44 It can be in a relationship. So for example, I went and took a listening class. Actually, I should preface with, I was dating someone, and she accused me of being a bad listener. And I was like, you do know what I do for a living, right? Like, I'm a really good listener, so I don't know what you're talking about, you know? And then I took this listening class. Turns out I'm an absolutely brilliant listener with people who I'll never see again for the rest of my life.
Starting point is 00:10:14 but amongst my friends and family appalling appalling so I had this basic skill set that I never applied with the people closest to me and gave myself an out because quote unquote
Starting point is 00:10:27 I knew how to listen and so I realized I was a terrible listener this was a blind spot this was a gap and having somebody love me tell me that didn't work didn't believe them
Starting point is 00:10:37 until you know this objective outsider or at least I just took this class and came to this realization that was brilliant That awareness of the blind spot and the awareness of the skills that I need to be a better brother, son, boyfriend, friend. You know, I had to learn how to hold space for someone.
Starting point is 00:10:58 And then practice. That's awareness. And I think our health is awareness. Unfortunately, some people wait for the breakup to learn that they're bad listeners. Some people wait for the heart attack to realize they're eating. poorly. That's awareness. You get awareness by getting a punch in the face. And I think it's a
Starting point is 00:11:20 responsibility for every human being should they want to have value in the lives of others to seek awareness and how they show up in the world and how the world impacts them, their mental health, their physical health, their ability to maintain relationships and nurse relationships. And you hear me, I mean, you hear me say this over again. It's a sort of a repeating pattern, which is for those who want to show up better in the lives of others, which is I see being healthy as a service to others. I see being a better listener being a service. I see everything in terms of service to others.
Starting point is 00:11:54 There are benefits to you as well, of course. But I think we've neglected for decades the socialness of our animal. And social media and cell phones and the ubiquity of those technologies have complicated our ability to be human. There are others who comment on this as well. Brené Brown talks about this,
Starting point is 00:12:16 where we have a young generation that has mistaken vulnerability and broadcast. Right? Where you sit in your room by yourself, put your phone on record and make a video of yourself crying because of the loss of a relationship and then posting that on Instagram
Starting point is 00:12:37 or Snapchat or YouTube or TikTok or whatever your media of choices. and the hashtag is just being vulnerable. Right? And there's nothing vulnerable about that. You were by yourself broadcasting to the world, live or video, it doesn't matter. Do that exact same thing with the person you hurt.
Starting point is 00:13:00 That is way more difficult. Don't leave a voice memo saying, hey, I'm really sorry, just taking accountability. Call them or go visit them and look them in the eye and say that exact same sentence that you just left a voice memo for. That's vulnerability. That's really hard and requires practice, and we avoid it because it's difficult. We avoid it because it's uncomfortable. We choose broadcast, not because it's better, it's because it's easier, and then mistake the two.
Starting point is 00:13:29 And so the reason to learn to be vulnerable is not for ourselves, it's for our service to others. And I talk about this all the time, which we've confused these things. And once again, going back to what we were talking about before, we've weirdly taken these very pro-social activities and made them selfish. Like, go us. My biggest pet, I'll give you my biggest pep heave, and I've talked about this one before, but it drives me nuts. I was in this meeting once, and there was a woman next to me who was this big-timey yoga instructor, apparently. And the entire meeting was a big group of us. She was on her phone under the desk, under the table. And I sort of sneaked over a look and it's not like she was like there was a family member in hospital and
Starting point is 00:14:15 she wanted to just, you know, stay in touch. She was on social media. I could see. Right. And at one point the conversation at the table turned to being present. And she popped up her head and said, that's why I love yoga because it helps me be present. Of which I'm thinking, you're an idiot, you know? And I started to realize we've confused things here, which is we don't get to decide when we're present. We get to practice. being present. But you actually are not present until someone else says you are. You know, you don't get to sit with a friend and be like, I feel present. If they don't feel it, that's like me saying, I'm a great listener, except I'm not, right? I don't get to self-assign
Starting point is 00:14:56 these accolades, especially when they're social. They can only be assigned by another. And so for anyone who's ever practiced meditation, there are absolutely benefits to us, without a doubt. And those are important mental and physical health benefits of meditation and mindfulness. And we should practice those for sure. But there's also that
Starting point is 00:15:18 what I think is the primary reason, somewhat consider secondary reason, which is if you practice meditation, for example, you learn to focus on one thing, your mantra, a sound, whatever it is. You learn to your breath. You don't think of nothing. You think of one thing.
Starting point is 00:15:33 You focus on one thing, right? And if something interrupts that thing, You have a thought. Did I leave the washing machine on? You know, you label it a thought, and you push it out of your head, and you say, I'll deal with it later. And that's the whole idea. It's total focus and the ability to put your thoughts out of your head
Starting point is 00:15:51 to stay focused on this one thing. Now think about when you're sitting listening with a friend who's going through a hard time. Are you listening, or are you waiting for your turn to speak? Right? The whole meditation practice that you've been doing is now valuable in this moment, where you are focused entirely on what they're,
Starting point is 00:16:07 saying to you. Every distraction, every screech of a car tire outside, everybody who's talking around you, you don't hear any of it. You only hear what they're saying to you. We're entirely focused on what they're saying to you. And when you have your own thoughts of advice you'd like to give or things you want to tell them, oh my God, me too. That happened to me as well, right? You say, nope, that's not important in this moment and you put it out of your head and deal with it later. And at the end of that conversation, your friend will say, thank you, I feel heard, or thank you for being there for me, or thank you for holding space for me, or thank you for listening. And those are all indications that congratulations you've been present for another.
Starting point is 00:16:44 And I think what gives our lives purpose is not to wake up every morning to learn meditation so that we can be present for ourselves, though that is valuable. What gives our lives purpose is to do these things for another. There's nothing wrong with doing things and enjoying the benefit of those things yourself, by all means. but the sense of the deep feeling sense of purpose and meaning to one's life or to one's work only comes when those things are for another. And in my view, primarily for another, where our benefit is secondary.
Starting point is 00:17:16 You can't have equal. There's no such thing as equal because at one point one of those things will have to be sacrificed for the other. And do you sacrifice your spouse's love so that you can stay in love or do you sacrifice your comfort? Do you sacrifice as your girlfriend, boyfriend, spouse's comfort so that you, can be better or do you sacrifice your comfort so they can feel better? That's an obvious, it's obvious. Well, it's the same here. It's the same analogy, which is I choose to sacrifice my happiness, my joy, my comfort, my Lamborghini.
Starting point is 00:17:44 In this moment, not forever, but in this moment, for you, for you my employee, for you, my friend. You know, I will delay so that you can have. And that's where the joy and love of business, relationships, friendships, come from. you know there's a great irony in it in all of this which is to sacrifice for another really is the most beautiful thing we can ever do i mean that's kind of what love is it's sacrificing for another um and all of these things whether it's learning to be a better communicator learning mindfulness and meditation being in shape if you can translate those things in for another all of those things start to have a higher purpose in the case of health doing it for another you're
Starting point is 00:18:31 saying that it would be so that I can be here longer for my family would be a much more joyful if I had children, for example. Sure. As long as it's real, it can't be generic. Right. You can't, you can't just put it out there just so it fills the, you know, mad libs and you fill the gap. Yeah, yeah. You know, it's got to, you got to actually feel it, that that actually is the purpose. But some of these things don't have to be big and lofty. They can be ridiculously small. Like, so, for example, for me, you know, I'm very, very, good at disappointing myself. Like, I have no problem disappointing myself.
Starting point is 00:19:05 Right? Like, I'll wake up in the morning, two hours before my alarm, and I'll say to myself, you should work out. Like, you're up super early, you've got a busy day, and you just got an extra two hours. You could, like, use 30 minutes of that to work out. Get out of bed. I'm like, nah.
Starting point is 00:19:21 I'll sit in bed for two hours and just, like, read the newspaper and play Wordle. You know? And two hours will go by, and I won't work out. Do I have any guilt? None. I'm just like, oh, you're an idiot, Simon, right? Now, if I'm meeting someone at the gym at 7.30, because we're going to work out, I'll be there.
Starting point is 00:19:40 I won't let somebody down. I'm okay letting myself down, but I won't let somebody else down. So for me, my purpose sometimes is very in the moment. Like, I'm doing this for them. It's like, you know, when I would run, you know, one of the reasons I stayed in good running shape is because when I ran with my running buddy, I never wanted to ruin their run. If they wanted to keep a slightly higher pace, I could keep it. So it doesn't always have to be big and lofty.
Starting point is 00:20:02 Sometimes it can be in the moment. You know, it's like, I mean, you know this from work, right? Which is at some point, somebody's going to have to give you feedback. At some point, you have to give somebody else feedback. Like, self-assessment is a thing, but it's not the only thing. It's a thing. It's a data point. And I'm a huge believer in self-assessment, but you have to have that buttressed with the assessments of others,
Starting point is 00:20:27 because we are blind very often. We're social animals. We cannot do this thing called career or life alone. We're just not that smart. We're not that strong. We're not that aware. We're just not that good. As social animals,
Starting point is 00:20:39 we actually need each other to watch our backs and tell us what's working and what's not working. And I think for somebody who goes through life and reads those books, all the books, you know, I get good on them, I guess, but are they asking for help? Are they asking for insight from others as opposed to just reading it and agreeing with it
Starting point is 00:20:57 and thinking they're making the changes? I know my own. personal journey and I try and I do think of myself as I work hard to be self-aware and I work hard to self-evaluate but I have seen in my own life my ability to truly demonstrate real awareness and move further down the the journey and path called life as opposed to staying stagnant came when I let others help me you know we we don't build trust by offering help we build trust by asking for it because it's a vulnerable thing to ask for help. Will you help me is a very, very vulnerable statement.
Starting point is 00:21:37 Can I help you? Not so much. An act of service. But the active service really comes from allowing somebody else to serve you, which has become this whole weird, twisted, circular thing. You know? It's like, I mean, I'll give you a silly example. People who are bad at taking compliments, right?
Starting point is 00:21:59 You're so smart. No, no, no, no, no, no, right? We downplay it because we're embarrassed by the compliment, right? But a compliment is a gift. Somebody's paying you a gift. Now, if somebody handed you a present, you wouldn't push it back because it would be rude, right? You would accept it.
Starting point is 00:22:16 And whether you like it or not or whether it makes you comfortable or not, you accept it with gratitude, and then you go evaluate it later. Oh, that's an ugly sweater, you know? But you're still grateful for the thought and the gift. And it's the same. And I think all of these things,
Starting point is 00:22:29 the willingness to deny someone else the joy of giving you the gift of the compliment. And to deny someone else the intensity and joy of being there for someone else, again, I think is selfish. Never asking for help is selfish. Asking for help is a great act of service because you allow someone else to have the joy of sacrifice. And it goes backwards and forwards. It's not one-sided. And this is where I think great relationships work, which is we take turns.
Starting point is 00:22:56 And sometimes it's really difficult when, both of us are in need at the same time. That gets really difficult. Good thing, we have friends. So, you know, at the height of COVID, I have a couple of my friends, they're sort of remarkable high-performing individuals, both of them.
Starting point is 00:23:15 And one of them called me out of the blue. She went for a long walk. She says, I'm doing really badly. And I need to talk to you. And I don't want to talk to my husband because he's doing really badly as well and I fear that if I talk to him he doesn't have the energy for me
Starting point is 00:23:33 but I know who will want to be there for me which will make it worse for him we're both really struggling can you have some time to talk you know and I mean A the willingness to ask for help B the willingness to understand that asking her husband for help
Starting point is 00:23:53 would make it even more difficult for him it was just a very sophisticated and beautiful moment. And to this day, we became, not only did we become closer for it, but her husband and I became closer for it as well, because I was there for her when he knew he couldn't be. And this is why we have friends. Like, again, we can't do this alone.
Starting point is 00:24:10 Not only are we social animals, we're tribal animals. You know, it's more than a friend. It takes a community. And I think one of the, you know, we're always talking about what we're eating and we're talking about what we're, you know, what, you know, what supplement we're taking or we're always talking about those kinds of things or what book we're reading but we we don't do enough talking about how we are nursing our close personal
Starting point is 00:24:35 relationships how we're taking care of those closest to us and making sure that the tribe is strong the crew is taken care of you know and i think there's a lot more work that we can do in that arena the there's no such thing as a single silver bullet it's a combination of things it's like What's the one thing I can do to have a happy relationship? Well, I can't tell you a important thing, but I can't tell you the important thing. So it's the same. And everybody's a little different. And each culture is a little different.
Starting point is 00:25:07 So there's not even a set list I can get. But there's some things that people can choose from. One thing is one of the ways we create space is how we react. If someone gives you feedback and you deny it, well, that's a problem. If somebody gives you hard feedback and you thank them for it, it's a very different environment. It creates. So I'll give you two examples, one, a lesson, the other one, a practical example that someone can use. So I had the opportunity to visit the Army Rangers, Ranger School in particular, where they make Army Rangers.
Starting point is 00:25:42 And one of the troubles they had a bunch of years ago was they had these folks that they called Spotlight Rangers, which was they were really good at their job. Like they were brilliant at all the tasks that were set to them, strong. the teachers the instructors loved them they stood out they were great they were motivated but as soon as the spotlight was turned off when the instructor wasn't there and they were back at barracks they were assholes and the only person who the only people who knew were their friends and colleagues because the spotlight was turned off and so the army rangers implemented a system of peer review in order to identify spotlight rangers and in now by the way they started this 40 years ago
Starting point is 00:26:25 which I find incredibly advanced. But to advance through Ranger's school, you need to pass three tests. You need your instructor to say, yep, you're ready to go to the next level. You need to physically actually perform all the tasks required of you, and you need to pass your peer review.
Starting point is 00:26:42 And if you fail any one of those three, you don't make it to the next level. Interesting. And so that becomes an equally weighted component of advancement in the Army Rangers, which is what kind of team player are you, which I love. So we implemented a system of 360 review
Starting point is 00:26:58 which was sort of a bit of an amalgamation of things we'd taken from other groups and made our own where the way it works is you take the group of people you have regular interaction with and you fill out your top three weaknesses or the places you believe you need to grow the most with a specific example for each.
Starting point is 00:27:29 So top three specific weaknesses or places you need to grow the most. And then top three specific strengths or the places you believe, three examples of the places you believe you've grown the most. They have to be specific. Not like, oh, I'm a much better timekeeper now. Not that got to give some specific examples. They're collated and distributed amongst the team.
Starting point is 00:27:52 And then you come together as a group. and you take turns reading them. So first you read your own weaknesses. And then the group has the opportunity to add to that list. And here's the best part. We give a little speech before the whole exercise starts that the people who are going to give you this feedback really don't want to.
Starting point is 00:28:14 It's really uncomfortable for them. It's going to be, they would just rather not do this exercise at all. but they're going to do it because they want to see you and help you grow and so what they're giving you is a gift and so you have to receive it as a gift which means you say thank you. You don't have to agree with it.
Starting point is 00:28:33 If you don't agree with it, say thank you and just dismiss it. It's fine. But if it has an emotional impact, if it makes you angry or frustrated, it's probably true. Right? And we go around the room and somebody tell, people can add to this list of these weaknesses.
Starting point is 00:28:51 in any way that there's no format, they can do it in any way they want. And you sit there and you look them in the eye and you genuinely say, thank you. You're not allowed to say a word except thank you. Then you do your strengths and you read your strengths and anyone can add to the list. And just as you discovered you have blind spots you didn't know you have, you discover that you have strengths that you didn't know you had, that you're having a positive impact on the lives of others that you didn't know you were. And it's a magical experience.
Starting point is 00:29:15 There's usually tears at some point because it's powerful and it's a safe environment. I wouldn't recommend an organization start there. I would recommend you build towards that because you're going to put very senior people and very junior people in the same room and they're going to have very blunt conversations with each other. And it's real. It's not a place to start but it is a place to get to.
Starting point is 00:29:34 Also, this is the hardest one, or at least it's a hard one, learning to replace judgment with curiosity. So somebody comes to you and says, that person is a problem. And all of a sudden we create a narrative based on the story that they're telling, tell us that they are a problem. That person's stupid. That person's lazy. Whatever it is. Now they're labeled as lazy. Now we treat them as lazy. Now everything that they do
Starting point is 00:29:56 or don't do, it's because they're lazy. Right. But as a good leader, we can take those reports. We can take that hearsay. We can take those direct stories that people have. And we can say, thank you. I appreciate that. I'll look into it. I'm going to find out more. And you go on a little journey to discover what's really happening. It absolutely may be. that they're lazy. That could 100% be it. Or maybe they're distracted for a reason, or maybe they're having trouble at home, or maybe we've given them a job that they're ill-qualified for, or maybe they're having a personality conflict with somebody that they work with. Like the list goes on and on and on and on. And the good leader is finding that out.
Starting point is 00:30:38 And by the way, by leader, I don't mean the senior person. I mean any person in the organization to replace that judgment with curiosity. And I think that's what creates those environments. But the reality is with rank, you do set the tone. So, for example, no lying. That seems like a pretty simple one inside a company. We don't tell lies. Okay? Phone rings.
Starting point is 00:31:00 Your assistant picks up. They put the person on hold and they call out to you. David's on the phone. And you go, you've just sanctioned a lie. You've just sanctioned a lie. right and that little lie then now that person who was told to lie approvingly now they can tell a lie right because came from the boss and all of a sudden you find out you have an organization
Starting point is 00:31:29 that tells lies all over the place and some of those lies grow it happened to me once where um I had a very very senior phone call with the top leaders of a really big organization like and I forgot I just didn't show up on the call I just I have no excuse. I just, I forgot to check my calendar and I forgot. And my assistant at the time, of course, wanted to protect my reputation. And she wrote to them and said, terribly sorry.
Starting point is 00:32:02 Simon had another meeting that ran long. And I took her aside and it was the hardest feedback I had to give because she did it with such good intention. I said, I'm so grateful, I'm so grateful that you're protecting me and you're protecting my reputation. And I want you to do that, but you have to do that without lying. We cannot lie. You can say, I'm sorry he's late.
Starting point is 00:32:23 I'm sorry he missed the call. But you cannot say it's because he was in another meeting because that's not true. And so I mean, I'll challenge you try this. Let's look at the time right now, right? It's noon. Okay? It's noon on a, I don't even know what date is Monday, right? You and your entire crew, here's the challenge for all of you, okay?
Starting point is 00:32:44 you may not tell a single lie for the next 48 hours. I mean nothing. And you'll be amazed how difficult it is. You'll be amazed how many little white lies we tell. Like the waiter comes over and five minutes before you were saying, oh, this food is so salty. And the waiter comes and goes, how is everything? You go, it's fine.
Starting point is 00:33:06 Everything's fine. Yeah, thank you. It's fine. That is a lie. Right? Now, you don't have to be mean. there's nothing that says truth has to be brutal. It just has to be true. Try for the next 48 hours and see how hard it is not to tell a single lie. Thank you for tuning in. Continue strengthening your
Starting point is 00:33:28 mind by listening to our other episodes.

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