The Russell Brunson Show - Building Funnels, Crafting Offers, and Winning Clients: More Q&A from Selling Online!

Episode Date: December 18, 2024

Welcome back to the Q&A session I recently had with members of our vibrant Selling Online community. These sessions are always a highlight for me because they showcase the incredible diversity of chal...lenges and opportunities faced by entrepreneurs across various industries. In this episode, we tackled everything from scaling strategies to creating irresistible offers and building long-term engagement with your audience. One key takeaway from this part of the discussion was the power of personalized and innovative marketing tactics. We explored how sending memorable "shock and awe" packages, implementing a Dream 100 campaign, and leveraging direct mail combined with digital retargeting can help you stand out in crowded markets. These strategies are game-changers for businesses looking to build relationships with high-value clients. Here are some of the standout questions and insights from this episode: How do I generate traffic and connect with decision-makers in corporate settings? What’s the best way to structure a licensing program with recurring revenue? How do I create compelling offers for group coaching or membership programs? What steps can I take to improve webinar conversions and increase lead quality? Whether you're fine-tuning your offers, scaling a business, or building a community of raving fans, this episode is packed with actionable advice. Tune in to learn how to refine your marketing and sales strategies to unlock exponential growth! And if you want to enjoy the Marketing Secrets Show ad-free, check out https://marketingsecrets.com/adfree Learn more about your ad choices. Visit megaphone.fm/adchoices

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Starting point is 00:00:40 TD, ready for you. Hey, what's up, everybody? This is Russell Brunson. I hope you're doing great. I'm actually in the middle of day number one of the Selling Online event. It's got stage and I'm having so much fun with this group, this cohort. I bet a lot of you guys are in there right now with me. If not, we're going to do this again in January. I'm having too much fun with this. So in January, we're going to be doing another version of this. If you haven't experienced Selling Online yet, make sure to go to sellingonline.com, get a ticket. This three-day event is going to teach you everything about how
Starting point is 00:01:06 to create a one-to-many sales presentation. It's insane. Anyway, right now today is because I'm going to have a chance to record a full another podcast episode, I'm going to share with you guys another session of Q&As from the last Selling Online event. So there's a lot of really cool Q&A sessions in here. Um, some of the questions we pulled out, um, we talk about how to create effective recurring revenue models for licensing programs and memberships. Talk about scaling one-on-one coaching to, uh, from group group coaching to facilitate coaching. Talked about optimizing webinar funnels to boost conversions and lead quality, uh, strategy behind nurturing leads between opt-ins and sales calls, increased
Starting point is 00:01:40 close rates, uh, why short form content and targeted retargeting can amplify your marketing efforts, leveraging community-driven learning and collaboration for greater success, and a whole bunch more. So if any of those things sound exciting or you just want to hang out with me doing some Q&A for the next hour or so,
Starting point is 00:01:53 I hope you enjoy this episode. I hope you get a lot of value. And when you're done, go over to sellingonline.com. It's $100. Get a ticket. Do not miss this event. I promise you guys it will change your life. I'm watching Dalhousie coming through Zoom right now, and people are freaking out.
Starting point is 00:02:06 And I want to make sure you have a chance to experience this in the future. So anyway, I appreciate you. Hope you're doing great today. And have some fun with our next Q&A show. In the last decade, I went from being a startup entrepreneur to selling over a billion dollars in my own products and services online. This show is going to show you how to start, grow, and scale a business online. My name is Russell Brunson, and welcome to the Marketing Secrets Podcast. Clayton, let's keep going. Who else we got? All right. Next up, we have Tish Baldez. Tish, how are you? Hi. I could really use your help on getting traffic. And here's our unique
Starting point is 00:02:40 niche. So we sell to small and mid-sized businesses. So they may have between, I would say they could have as few as a hundred employees, but some of them have thousands of employees, but they're still small, mid-sized businesses. They're corporations. They function like corporations and they don't spend time on LinkedIn. They have LinkedIn profiles, but they spend no time there. Right. And they're made up of a company of employees who also don't spend time on LinkedIn because they are employees and they have an employee mindset. They're not being paid to look at things on LinkedIn outside of work hours. So we're trying to get their attention.
Starting point is 00:03:15 We have our backstory is we have 100% referral only business. We've been in business for 20 years and we've never made a cold call. We've never used a funnel. We haven't needed to. We just like your idea of the funnel and creating traffic as a way to enhance it. But we've done very well just on referrals only for 20 years. What we haven't been able to figure out is how to get traffic from people with inside of corporations because our decision makers are within those organizations and they just don't spend time looking for work related things on LinkedIn, not the decision makers.
Starting point is 00:03:52 Yeah. You know, they hire people to write their LinkedIn posts. Who's the decision maker for your business? Like, is it the marketing developer? Like who's the person inside the business is buying? Yeah. For us, if it's a small enough business, it would be somebody in the C-suite or a vice president. For the larger companies, it's usually somebody that has a human
Starting point is 00:04:12 resources or a training or consulting type role, lead role, because we sell training that we train consultants on the skills like critical thinking, problem solving, communications, the things that you can't measure. They can't take a test and be measured. They need a coach for it. And that's what we've been doing. And we do it specifically, mostly within life sciences, pharmaceutical companies, biotech companies, but the consulting companies who service them. Does that help you to have more of that information? Yep. Do you know exactly, like, are you able to identify in a company, like, there's a given list of here's the people that are the decision makers?
Starting point is 00:04:51 We have a list. We've used LinkedIn Navigator to identify the who, like who is likely to be the decision maker because in the smaller and mid-sized companies, it varies. There's no title. It varies who would make the decision. We have an idea of who we just don't know how to create traffic from them to get them to pay attention to us. Cool. All right. So this is what I would do if this was me, I was looking at this, like if I was to buy your business or what I would do. So what I would do, I take that list of people initially. Right. And if you've ever read Chet Holmes book, the ultimate sales machine, um, if you have an amazing book, especially for your specific type of business, right.
Starting point is 00:05:24 Uh, but he, he's the one that invented the dream 100 strategy that I talk about all the time. I talk about it differently, but Chet does it for the type of businesses that your type of business, right? So he would take that, that list of here's the a hundred or 500 or a thousand decision makers, right? And then he does, he starts creating a dream 100 campaign. So he does, he takes those people, sends them something in the mail, then two weeks later
Starting point is 00:05:42 calls my phone and it starts the campaign like that, right? Now I would augment that on the traffic side. Cause you're right. Most of those people, it's harder to get them to pay attention, especially in their free time. Cause that's not like, they're not hyper, like trying to figure out how to change their business because they don't really care. Right. They're just showing for paychecks. So, but for me, it's like they, I gotta get, I need to get a message to them. Right. That's going to bypass the filter. So I, I'm a big believer in direct mail, getting like something that gets to them and then augmented with traffic. So that nice thing is like that list is a finite amount of people, right? It's 500,000, whatever the number are. So it would
Starting point is 00:06:12 be very, very inexpensive to, um, to upload that list to Facebook, whatever. And then just like, um, like follow that person everywhere. So anyway, it's like they get the thing in the mail, they see a package like, Oh, like, oh like okay whatever they kind of forget about it but then everywhere they go from that point forward they are being followed by ads of you and stories of you and webinar like just it's just like the spot where like this person must be the most famous person on the planet because everywhere i go in my personal life they're everywhere right and for a thousand people like you could the cost to like blanket that person's social media anywhere they went is so small that it's like it's insignificant right um and between like having a campaign where
Starting point is 00:06:51 you're sending stuff calling they're they're following that's how you get so much awareness that like eventually like it gets easy to make the phone calls to get the get to the gatekeepers do those kind of things because the core people that are making decisions are like they can't get away from you right i do the same thing by the way with my are making decisions are like, they can't get away from you. Right. I do the same thing, by the way, with my dream 100. It's like, we have a dream 100. We send them out packages and those people see ads specifically for them everywhere they go.
Starting point is 00:07:12 And like, Russell, you're everywhere. I'm like, yeah, because I put every, like I'm following you everywhere and making sure you see my messages because I want them super aware of me. Like, man, this Russell, he's like, he's got to be the most famous person on the planet. I can't get away from anywhere. Right. And it opens up all these conversations. They have no idea that there's only 500 people that are seeing these, and they're one of the 500 people, right?
Starting point is 00:07:30 Does that make sense? It does. Can you give me an example of what you'd send? Yeah. I can do one too. Sure. So when we did 2.0 launch, we kind of came up with this idea of these huge foam logos. I don't know if we have one here.
Starting point is 00:07:42 Matt, grab that real quick. It was like awkward. We wanted to ship something in the mail so that like, so that like it would get past the gatekeeper. Even the gatekeeper happened to open. They'd be like, somebody sent you this.
Starting point is 00:07:51 What is this? Yeah, look at it. Here, just come show that real quick, Matt. This is probably ridiculous. This is probably overkill, but this is what we did. I was like, I want to,
Starting point is 00:08:00 can we show the camera? Yes, we sent everybody a picture. This is made out of styrofoam. And here's what happened. What was crazy is like you saw now people start posting this. Like we sent it to our top affiliates. And what happened? People started posting it.
Starting point is 00:08:12 Here, we can just set it up here for two. Like people started like posting it in their stories and everything else. And then you have some people who were just like – it was even polarizing. Some people were like, man, I can't do anything with this. But they could not ignore it. I mean that's the thing is like somebody gets something in the mail. That's what I love about this mail idea with, you know, email, et cetera, is now they're like, wait a minute. This guy is attacking from all angles.
Starting point is 00:08:35 But very few people are sending like lumpy mail, right? Like something big. I want to add something to that, too. So I'm not sure if you've joined the Primary Foundations Program. But if you haven't, in there, there's three tracks, right? There's the, there's the fountainhead, which is teaching one to many selling. There's a linchpin, which teaches the funnel strategy. And then there's the Dan Kennedy alchemy program. So Kennedy was my mentor. And so Kennedy has the thing he teaches called the shock and awe package.
Starting point is 00:08:59 We create a shock and awe package. And there's, we have a whole, uh, one, uh, two day event we do every a couple of times a year teaching how to build a shock and awe package. So Darcy, who's the head trainer at, um, magnetic marketing and the Dan Kennedy company, she does this training and it's insane. So what shock and awe package basically is, is it's a package they get in the mail. They open it up and it has all the core things. So like there's testimonials in it. There's the story, there's the offer, like all these types of things. And so, um, and so if you were to ask Dan Kennedy, you'd be like, build a shock and awe package. That's the first thing you ship out to him. And then you start following up with other things like that. So if I was you, I'd recommend
Starting point is 00:09:31 is going, go into the foundation and members area, go to the third column, which is the alchemy and go find the shock and awe training package, Dan Kennedy, and go study that. That's what I would create initially. It's basically, it's like, it's basically making a perfect webinar in a box that gives all the core sales things you need. So that shows up, they get it, they see it. It's very cool presentation. And then afterwards, when these other things are happening, they come back and they see this perfect webinar in a box. Basically that's, that is the sales presentation and it makes the, it makes everything else easy after that.
Starting point is 00:10:00 Thank you. Excellent. I appreciate it. Hey, give Tisha a hand. That was awesome. I love it. do you see what just happened to what russell do you just sent right back to the framework like so much of this is available in prime mover foundations like russell's had this experience for 20 years
Starting point is 00:10:15 and has put every single thing that he's experienced into this one package and that's what we can do is help point you in the right direction it's cool too because like a lot of times with this um this is the hardest thing with selling it's like i know what we can do is help point you in the right direction. It's cool too. Cause like a lot of times with this, um, this is the hardest thing with selling. It's like, I know what we're fulfilling on, but if I told you everything we fulfilling, it would be overwhelming. That's why I was like, swear to me, you won't get overwhelmed. Right. But like, I know the next problem you guys are going to have just, you know, like we've,
Starting point is 00:10:36 I've plotted, I plotted the map to give a mouse a cookie. And so the first step you guys need is you need the one to many, like, that's why we, this event, it's about getting in there, getting the primary foundation. You can create one to many presentation. You're gonna launch a webinar funnel and that's it. Right. And then the next problem is like, okay, Russ, we do this. How do we scale? Cause that's question number two. I always get after the presentation done. Cool. I'm like, well, we have a linchpin coaching program, which excuse me, we used to sell for $25,000 a year. I gave it to you as all for free. So as soon as you're done found fountainhead and you've got
Starting point is 00:11:02 your presentation out there, then you're like, what do I do next? Or else I'm like, just go into linchpin. Like, how much does it cost? You get it for free. Cause I love you. So then you go to linchpin that helps you build up the things. The next one is like, how do I grow and scale differently? I'm like, Oh, you should go through Dan Kennedy stuff. It's in the members area for free as well. So that's what's cool. It's like, there's so much more stuff in there than we, I'm able to tell you. Cause if I told you everything, you get overwhelmed. You wouldn't sign up, but just know that like we've plotted the map. I know where you're going to go. And so as soon as like this part's done next part you get it's in there for free for you guys and then the next part's in there for free for you guys so again like specifically that
Starting point is 00:11:32 shock and awe package it's like cool we do an event multiple times a year on shock and awe specifically go dive in click on the alchemy section it's right in there dive into it and go deep on it especially for um for her like like i'd be geeking out all Dan Kennedy stuff. Dan Kennedy says is my stuff's more traditionally for B to C it works for B to B as well. Dan Kennedy stuff's more traditionally for B to B it better works for B to C as well. So, so there's this really cool crossover in there as well. And so for all the B to B people, um, I still think you got to focus on the one-to-many presentation, but I would also augment with all Dan Kennedy stuff because his was foremost built for B to B. I've just taken his stuff and mushed it for B2C.
Starting point is 00:12:05 And so anyway, it's all in there. Everything I see moving forward is all in there. So again, we've plotted the map where it's all in there. Yeah, I love it. Love it. All right. Clayton, who else we got? All right.
Starting point is 00:12:15 Next up, we have Caitlin Vila. Caitlin. Hey. How are you? Good. I have a question about one of our offers that we're about to launch. So we have already grown an offer for performance physical therapists at the $5,000 price point where they get 12 weeks of coaching and lifetime access to an entire dashboard that gives them the skills they need to basically charge more money, become an expert in their community. So that one, we knocked it out of the park, and it's fantastic. So we have also had a cash practice for the last five years.
Starting point is 00:12:50 And we are creating another course to basically sell the exact systems that we've used in our clinic from how we market, sell, deliver the client experience, ability to use the, like they can use the clinic funnel that we had built, introduction to consultants that we've used. They'll have a launch manual, a sauna templates, literally everything. And it's basically a licensing program without it being a licensing program. So then the skills course will upsell to the business course. The business course will upsell to the skills course because that's how they can improve the thing that we're selling or that they're selling. So I'm currently building it and we have a wait list of people for it already. And our initial
Starting point is 00:13:32 plan for the business course was to start it for like the first five at $5,000. But it's worth a lot more. And we also want to figure out a way to do recurring revenue. Um, so we were looking at like five for five grand and then going up to 10 and then so on. But like, what's a way to not lose business of the customers just because they've bought once, like if like we could have the initial buy-in for use and then have an annual, like $4,000 fee to maintain access to the course and maintain access to like staff facing onboarding courses, permission to use our IP. Um, there's just so many ways we can take the offer and we're trying to figure out the smartest way to do it, or we can just call it a licensing
Starting point is 00:14:17 program and charge annually that way. Um, yeah. Do you want annual, do you want monthly? Does it matter to you or just, you just want to make sure that people buy or continue to. Um, I just want to make sure that people continue to buy. I know annual generally has a better retention rate. Um, I guess the reason I was thinking annual is because to this point, our other course has just been like 5K up front and then there's no recurring fees from there. Yeah, cool. I think the biggest thing with adding recurring, it's – I mean it literally is as simple as just adding it. But then it's like how do we justify it?
Starting point is 00:14:54 How do we talk through that, right? And so I think there's different things. It's like what are the recurring deliverables that justify them continuing to stay on? Because that's the biggest thing you'll get too. We get to send these after the year's up and then people are like, why am I saying again? What's the deliverables? And so it's smart to have more than one.
Starting point is 00:15:13 So I think transitioning from positioning it to like you're getting a course, like licensing is a big piece of it, right? Because then there's a tangible, like they lose this thing if they're not in there. But it's like, what are the other elements? Like what are other things you can add in there also to make it more sticky? Right. Uh, cause some of me, like maybe they're not using licensing. Like, Oh, why am I
Starting point is 00:15:30 using that anyway? So I'm, I'm out. It's like, ah, crap. I lost him. Right. So for me, I'm always trying to figure out, uh, like even, even in, um, so we have like the prime mover foundation program, but then there's a prime mover mastermind where people come to Boise three times a month, right? Or sorry, not three times a month. That would be insane. Plus the virtuals. Three times a year they're coming out, right? And so that's something where it's tangible. It's like there's this cool experience.
Starting point is 00:15:52 People come. They have a chance. And they're going back and forth. And that's a recurring. So it's very – there's the pain of disconnect. Like if we stop this, then you lose that benefit, right? So I'd be thinking like how do you – is there something you can add where even if it's a virtual thing where it's like there's something happening twice twice a year six or yeah every other month or something that's that that they they they get a value of or say you showing the cutting edge stuff the next things are happening or something you know they start
Starting point is 00:16:17 losing out on plus the licensing and if i can find two or three uh elements in there that make it sticky if you have software you can plug in there, just things like that, then it makes the argument easier. But other than that, it's just adding it on. You know what I mean? A question for you too. Would they benefit from community, like being able to kind of talk to each other or are they like competitors and they don't want to? I think they would benefit from it. We're going to do it in a school community so that they can go back and forth and share ideas and whatnot too. So that could be something you charge for. Another thing too that we do in our mastermind is we also do virtual fly-ins, which have been huge for us. So the virtual fly-in once a month, where basically it's a virtual mastermind once a month and then a physical one once a quarter.
Starting point is 00:17:01 Yeah, where these people can get together. And it's a lot bigger than, say one once a quarter. Yeah. Where these people can get together and it's, it's much, it's, it's, it's a lot bigger than say like a regular Q and a, these people are getting together and sharing, Hey, here's what's working in my business. And then here's a question that I have from the rest of the mastermind. That's something that always works really, really well for recurring and provides, you know, benefits from here until the end of time that you could maybe turn on. One thing you can look at too, that works, uh, again, there's a lot of ways to structure. There's the annual, I don't like annuals as much myself. Cause I, I just like having, uh, there's something comforting for me knowing every single month what's coming in. So what I do a lot of times is like, let's say if I was you, I'd sell
Starting point is 00:17:35 a $5,000 offer, right? It's $5,000 and it's going to be amazing. Plus we can give you two months for free of our mastermind, which is a thousand dollars a month. You two months for free, right? So then that happens. They buy the course, they two months two months for free uh and then they get experience hours so for two months they're doing the virtual flyings maybe they come to one of the events they're like they're experiencing some of that benefit like whoa that's awesome and then after two months you got them addicted right it's the drug dealer clothes or the puppy dog clothes which is the same clothes but we'll call it puppy dog yeah someone told me not to call the drug dealer clothes even though that's what anyway but first you know but they get it they But they get the experience of like, whoa, this is really valuable.
Starting point is 00:18:07 And then it keeps rolling over and they save $1,000 a month, right? And that's something you can go back to your existing buyers too and be like, hey, we're launching this new mastermind program. It's $12,000 a year, but we want to kick it off for you guys. We're going to give you two months for free to experience it. This is what the benefits is. Number one, you get to continue to license their stuff. Number two, we're doing the virtual event once a month. It looks like this.
Starting point is 00:18:26 Number three, there's some other cool thing, right? Like a premium school group just for the top people. Plus, we're licensing our ads to you and whatever that is. And that way, you can kick it off to your existing customers. But then moving forward, you just add that as part of the offer. And you won't see any conversions drop because people are like, oh, it's two months for free. We'll try it out and see what happens. But a huge percentage will roll right into that.
Starting point is 00:18:55 Yeah. So if we frame it as the licensing program, then instead of thinking like, oh, well, I've purchased this course. I should have lifetime access to it. If it's a licensing program for our systems, if they're no longer part of our thing, then we remove access or they have lifetime. Yeah. I mean, then we remove access or they have lifetime. Yeah. I mean, it depends how you sold the first people, the first people, you may have to keep it the same, but I would, I would just transition that where when in the office, like you get the course for the five grand and then, and then you get two months for free where you're licensing the stuff or you can figure out other things to license. I don't know if you're, are you licensing marketing stuff to them as well? Yeah. We're, we're giving them all of our systems.
Starting point is 00:19:25 Cool. Because when Hermosi did his gym launch, they basically were licensing their systems and stuff, but the marketing. But the thing why people paid monthly for it is because he was testing new ads all the time. So he would test new ads when it would work. He'd give them the ads. They could run in their gyms. That was a part of it. It's just like you're getting the cutting edge.
Starting point is 00:19:44 Like, what's working now? Because the ads over time will start fatiguing. They start working. Everyone's using them. So like, we're always testing on our gyms and we figure out the new, the new models we give them to you guys and you can run them. It's now there's like this, it's not like I licensed something once and it's, it's static. It's like, I'm continually to get the license on the new things.
Starting point is 00:20:00 And you know what I mean? Okay. If you're giving me a lot of the pages and everything else too, this is something that was at FHL frameworks within ClickFunnels is massive. A lot of times people say, okay, what can I do that's recurring? Well, if there's something attached to this that helps them get all these things, you can get affiliate commission month after month after month. If they're using something, a tool within that entire framework too. And frameworks does that inside of ClickFunnels, which is awesome. Yeah.
Starting point is 00:20:26 Okay. Awesome. Thank you guys. Love it. Cool. All right. Give it up for Caitlin. All right.
Starting point is 00:20:33 I love about this community. So when I first got into business, like I remember I joined Dan Kennedy's mastermind the very first time. And of the 18 people, more than half of them were like real estate gurus. And then so I go in this room, it's like every single person in the same business. I was just like, this is awkward and this is boring. Right. And then I joined this other mastermind group for people know they are. And I showed up and everyone in that group are all internet marketers. So everyone's just had the same business. I'm like, ah, and then we've built click funnels. It brought in so much
Starting point is 00:21:00 diversity where it's like, we have people who are in the weight loss space and then brick and mortars. And then we got people in the dating market and relationship and like there's such a cool melting pot inside of this community like just look at the last four or five questions here like nobody's in the same business they're all different things the frameworks all work for all of them but it's just it's fascinating because you have a chance to learn from everyone um anyway so i just i love this i love our community even in these coaching calls though and it's funny that's why i asked like do you think all of them would be upset about competing with each other? You have no idea how big your market is.
Starting point is 00:21:31 It is absolutely massive, and so much of it is untapped. But I'll notice a lot of times people go, oh, you're a physical therapist? I'm too. We need to talk. We need to share ideas rather than I'm going to crush that person. Right? And that's the whole thing about that rising tide lifting lifting all boats. And that happens in this community. People are the, we use that term go giver and they are, and people just kind of jam
Starting point is 00:21:50 and help each other out. It's really, really cool. I love it. So fun. Hey, funnel hackers. I want to talk about building your business. You've got the idea, the passion, the drive, but here's the thing. Setting up the legal stuff can feel like a total roadblock.
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Starting point is 00:24:04 Indeed, it's all that you need. All right, Clayton, who else we got? All right. Next up, we have Jonathan Mitchell. Jonathan. How are you, sir? Hey. Hey, Ross.
Starting point is 00:24:14 My gosh, I'm fired up by your VIP session. And thank you so much for just the awesome training. Love it. So I run a college admission coaching business that helps first generation and hardworking students stand out and gain admission to their dream colleges, including top tier and Ivy League colleges. So we are shifting from a one-on-one coaching business, which was typically priced from 9K $20K, where we offered these programs to warm prospects referrals to now group coaching for yearly $3K tuition, basically to better serve the first-gen marketplace. So we primarily use webinars to convert webinar attendees into the strategy sessions.
Starting point is 00:25:01 And our main challenge, though, has been lead acquisitions. So we launched a YouTube ad campaign targeting first gen parents and our entire front is by what has been built with ClickFunnels. So my question to you, Russell, is what would you recommend to increase our opt-ins and our landing page from our YouTube ads and also increase the book calls from our VSL? And I was wondering if it's even possible that I share the landing page in the VSL. So the ads are running, but it's not converting? Or the ads aren't converting? The landing page isn't converting?
Starting point is 00:25:32 Which part of the funnel is broken? So the traffic is good. So I'm working with an ads manager. The conversions are starting to pick up, you know. And I added, by the way, one added bonus on the landing page, which is that was not mentioned in the video, which is learn how to get a free access to a college search software valued at $1,100, free access, you know what I'm saying. And it appears that we've doubled, you know what I'm saying? And it appears that we've doubled,
Starting point is 00:26:06 you know what I'm saying, our opt-ins. I would love, I mean, I don't know if it's possible for you to see it, the landing page, or to give me some input. What can we do, basically, to increase, of course, opt-ins, and obviously to increase the bookings, and so forth? Yeah. So a couple of things, I mean, it's hard to show a screen really quick and give too good a feedback. And a big part of it's like, it's hard to know without looking at stats and numbers. But I'll give you some, some general,
Starting point is 00:26:31 some general guidelines. So somebody is giving a giveaway, free software will increase conversions on something. But then the problem is that people show up some minds and they're not the right people. And I think the call conversion on calls will go down because they were just trying to get a free thing. Like I've,
Starting point is 00:26:43 I've gone back and forth. I'm like, Hey, schedule a call and you get this free thing. And then they show up and they get the, and they, there's those guys like these leads all were just trying to get a free thing. Like I've gone back and forth. I'm like, hey, schedule a call and you get this free thing. And then they show up and they get the, and they, the sales guys are like, these leads all suck because they just want the free thing, you know? So it's like this weird, weird thing you have to be careful because it's like, sometimes you increase conversion to the detriment of the, of sales on the back, right?
Starting point is 00:26:56 So it's like this yin and yang of like, okay, how do we, how do we increase? So I would say what I'll be focusing on for you. So if ads are working, they're going, people are, is it VSL book a call? Is that, is that the yeah so they watch the vsl um and then basically they can uh they can click a link to our candidly booking page cool okay so what we found with uh with our funnels like that the the um the the thing that increases conversions the most on the from between like them register like for that registration to the to the the phone call is how much time they spend with you before the phone call. Right?
Starting point is 00:27:30 And so it's this weird thing because sometimes they see an ad and they're like, oh, they watched the three-minute ad. They click the button. They come over. They hook the thing. They opt in. And the phone call happens. And the only thing they know is the three-minute ad. Right?
Starting point is 00:27:38 Or maybe like just a little bit of landing page. They eat very little. So there's a gap between like when they, when they, um, they, they register and then when the call happens and that's where like, that's what I'd be focusing more effort because that there's, that's more important than like increasing conversions on the book of call page. Um, um, because, because it's going to change the dynamics of the call. Right. And so again, if someone spent like an hour with my content, they may buy, they spend
Starting point is 00:28:01 five hours, my content, there's a good shot. They spent 10 hours, my content, they're going to give me money, right? There's a reason by the way, why we do a three day challenge, eight hours a day, right? Because by the time I'm asking you for money, we've spent 15 hours together and it's like, you guys are more likely to buy at that point. Right? And so in that model, it's like, okay, book a call over here. They may have only spent five minutes to be total right now. So what can I do to get them to consume as much as humanly possible? Right? So that's the mindset to ship because the more consumption they do prior to the call, the more likely they're going to buy. And that's the conversion metric. That's the most valuable in the funnel is how many people are
Starting point is 00:28:31 going to buy on the phone, right? And so for me, a couple of things, like when someone registers for our VSL, the book of call page, there's like immediate homework, like go watch this hour long video right here and go watch this. It's on the thank you page. There's like two homework videos, right? Then the email campaign comes out and it's like, Hey, before the call shows up, uh, I want you to watch some stuff. And then we create a YouTube playlist because I don't want to just YouTube video. Cause they may watch a video in the bounds or create a YouTube playlist of like 20 videos that if they watch it all, it's like five or six hours, right? I'm like, there's this playlist of videos. They're going to teach you how to go from blah, blah, blah. And so go watch this feed. So we push
Starting point is 00:29:02 people to playlist and I'm hoping they're going to go and watch one video and then get stuck to a second and a third and a fourth. And I'm just telling them to watch a playlist. I'm not telling them, go watch eight hours of my videos. But a lot of them do, right? So by the time they're on the phone, they're like, I love this Russell guy. He's amazing. They're laughing. They're crying.
Starting point is 00:29:18 They know my stories. And the sales guy is like, this is so easy. Like this is insane. Right? This guy's like, this is so easy. Like this is insane, right? So that's the secret sausage to be thinking about is that little window between book a call and the show up of the call is the most valuable time. And then what happens also at the same time is when a sales guy gets on our calls, like our sales guys who do the calls for us are really smart. Like they're also in the spot where they're not just like trying to slam, you know, trying to sell something. They're on the phone and the person's like, yeah, I saw an ad yesterday and it showed up. They're like, cool.
Starting point is 00:29:44 And they're like, I'm not going to try to sell something. They're on the phone with the person. They're like, yeah, I saw an ad yesterday. I just showed up. They're like, cool. And they're like, I'm not going to try to sell this person right now. So what the sales guy will even do is like, I know they're not warm enough to actually invest in this probably. The sales guy will then use this as a training session. Like, cool. What I want to do is I want to schedule another call in three days from now. There's this playlist I want you to go watch. Go watch this playlist. We'll book a call in three days from now.
Starting point is 00:30:00 That way we can have a conversation. And then it pushes back. So the sales guy knows that. Because what happens a lot of times, the sales guy is, like we're trying to get the money on the lead sucks. It's dead. Instead of the guys like leads not ready yet. Cool. Let's rebook in three days. I want you to watch this video, sends them to the playlist. Person watches the playlist and watch some stuff. Then the call comes back and the person's like on fire. Like I love Russell. Like cool. Do I sign up? Like, yes I do. Right. So it's just like, it's those little pieces of like
Starting point is 00:30:23 warming them up before the call. It's right. You think about like the webinar, like why do we do a 90 minute webinar, Russell's? Cause I've got a 30 minute pitch, but I got to wrap it in content for an hour prior to the pitch, right? Why do we challenge? Cause I got a, I got a, I got a 30 minute pitch. I got to wrap it in a five day challenge to warm them up for that. Why do I do a three day event, Russell? Cause I got a $10,000 pitch. I got to wrap it in three days of content. Like it's all about that, like building the relationship. The more time someone spends with you, the more money they will spend with you. And so that's the biggest conversion metric I'd be focusing on in your VSL funnel. Because the other things you can keep tweaking and changing, increased conversion
Starting point is 00:30:54 and stuff, but the time spent with you prior to them showing up on the call is the number one thing that's going to increase the sales call conversion rate. Got it. So my takeaway basically is increased consumption. Yeah. Yes. In fact, okay. Speaking of that, we used to have a, we had, um, uh, when ClickFunnels, we first launched ClickFunnels, we're trying to get to increase conversion rates. And that was the same thing we created. I forgot about this campaign until he said consumption. We call it operation consumption. And it's like, how do we get these people to consume funnel content? So they want to use funnel software. And we had a whole campaign that was internally called
Starting point is 00:31:23 operation consumption to get them to consume content. So they would use funnel software. We had a whole campaign that was internally called Operation Consumption to get them to consume content so they would use the platform. And I totally forgot about it until you said that, and I'm going to go back and see if we still – I don't know if you saw that campaign out there, but if not, I'm going to go create an Operation Consumption campaign myself. So thank you for recounting me back into what we do. Love it. Thank you.
Starting point is 00:31:42 Thank you so much, Russell. Awesome. Let's give Jonathan a hand. Great job. Thank you so much. All right, right clayton we've got a couple left here who do we got all right next up we have whitney prude hey whitney whitney good to see you what's your question hi there um so my question is uh russell i want to pick your brain about like if you were about if you were to buy my business right now, what would you do to get it to scale? So currently, I have a multiple six-figure company, but my expenses are matching my income. So basically, I'm like, gosh, I'm not making any money.
Starting point is 00:32:20 Where do I take it from here? My system is I run ads on Instagram. Those ads come into messaging and then, uh, we have a messaging conversation with them, book them into a call. We do a one-to-one sales call and book them into my program, a $3,000 program. Um, so, uh, it's a weight loss program basically, but I call it a whole health transformation program. So my focus is it's holistic, but the real focus is long-term weight loss instead of doing all these quick fix diets, right? Um, getting to the underlying root cause. Why'd you get here in the first place, overcoming those things so that when you actually get the weight off, you can keep it off.
Starting point is 00:32:59 Mm. Um, so anyways, that's kind of, that's kind of where I'm at and I'm just kind of staying stagnant. So your cost tied, like what is your biggest costs? Uh, like ad costs or you do organic, like where, where's the. Ad costs. So like $10,000 a month in ads. Gotcha. Um, do you have organic strategies at all?
Starting point is 00:33:22 I've tried, I've tried organic and I honestly, like in four, four years of doing this, I've enrolled like one person organic. Um, I I've done organic on LinkedIn and that's, that has actually worked for me for a time. Um, because I was a pharmacist at Mayo Clinic. And so I could kind of get like Mayo Clinic people to have like this trust. Um, but organically, like I have never had good success. And then how big is your team? Is it just you? Are you doing calls and stuff or does somebody else doing them? So I do, I do sales calls. Um, right now I have a coach that does, that's doing all of the coaching. Um, and then I have someone that helps with the messaging and someone that does my social media. So, um, so there, there is expenses, right. Instead of me trying to do everything, but I've kind of transitioned to that so that I have the ability to scale, right? Like I could
Starting point is 00:34:14 take all of these sales calls and then shift, uh, you know, send people onto a coach and be able to grow instead of me trying to do everything. And now I'm like, well, how do I get these people coming in and book them? Right. And so then with the, with the, um, the webinar or like, can I get them coming in on, on like a challenge? I just published a book. Um, and so, you know, do I do a book funnel? Do I, you know, what are, what are the components of like how I could from an online marketing perspective, like how could I get this to go? Cool. So right now, the core business is lead gen, youth phone call, fulfillment 3,000.
Starting point is 00:34:53 Do you have any other offers right now that are active or that's the only? So I have one other offer. So the $3,000 program is a one-on-one coaching program. And then I have a group program that um, that we sell at 1500. So it's basically, it's exactly the same. Everything's customized to them, but instead of being on one-on-one calls, they're, they're on group calls. So like with a, with a webinar funnel, um, my thought is, you know, I, I would try to get people in first at like nine, nine, seven and try and get people into my group program. Um, but yeah, that kind
Starting point is 00:35:25 of, that's my second offer. Gotcha. Um, cool. I mean, the biggest thing is, you know, in my business, I have, I have a whole bunch of offers. The only goal is to break even. So right now you've got to break even business, which is good. Like that's, but then, yeah, the question is like, what's the next thing you sell that now becomes the profit side of the business. Right. Um, and, uh, uh, with the $10,000, I asked like, how have you built an email? Like do you have a big email list? Do you email like, what's that look like right now? Yeah, I have, I have 6,000 in my email list. Um, I don't get a ton of response from my email list. I have about 3000 in my, my, uh, that I can
Starting point is 00:36:02 text and I, I do get pretty good response from like my text messages, uh, and, and that sort of thing. Are you selling them stuff? Do you text? But you just push them back in the same, the same $3,000 program, or do you have other, other offers that? No, it's just, I just have the two. Okay. Yeah. I think, um, and there's a couple, there's a couple of things. Like one is just like how do we – I'm just trying to think. If this was mine, I'd be like we've got to figure out some more ways to like build continuity. Because even if you're doing this stuff, you've got $3,000 offer. It's one-on-one, which is heavy lifting, right?
Starting point is 00:36:40 That's a fairly low price point. Yeah. She's in the weight loss market, which is hard. It's true. It's hard. It's hard. Um, it's harder to, I've seen people successful with 3000.
Starting point is 00:36:50 I've seen a couple of people, a couple of people have success, like a 10,000 or weight loss program, but usually they've got some, some other element into it. It's not just weight loss. It's like weight loss and entrepreneurs, you know,
Starting point is 00:37:00 something like that where it's like they're, they can justify that the cost more. Um, I just look at like, so if you look at the Brandon and Kaylin's business, like lady boss before we acquired it, what they were really good at, they did webinars. And they were doing one a day. But it was a smaller price point. It wasn't a $1,000 price point.
Starting point is 00:37:14 It was a $147 price point. So they had an app that had like fitness and challenges, stuff like that, right? And it was – I think it was like $27 a month or $37 a month, or you get lifetime for 150 bucks. And that was the offer. So what happens, someone registered for the webinar and they would go put them on a trial for the app. So they got the app trial. So they preemptively got on the app and it just had recipes. Anyway, and then they would do the webinar and then they would sell basically like,
Starting point is 00:37:37 you get lifetime access to the app forever, plus you get, and they had a bunch of other stuff they put in there. But that was their business. And it was $150 offer. And if they didn't buy that, they on the continuity so between the two they built a huge continuity business a huge offer there and eventually took those people and then they launched them into high ticket into they had a 3 000 our coaching program they had supplement program they had like all these other things but that front end was extremely profitable before they ever launched in the back end things it's like i think for you it's like the way lost market like the
Starting point is 00:38:03 like the the price points that seem like it crushes, it's usually lower. But you have things working here. So it's like how do you build that front-end engine where you can start just getting people in and getting people on continuity so you start having more continuity of recurring income, which probably take a lot of stress off your shoulders. But then having an offer that's – it's not super high ticket, but it gets people into your world, gets them to commit. And now it's like those people are the most likely to buy a $3,000 offer as well. You know what I mean? Yeah. And so that's what I'd be looking at,
Starting point is 00:38:29 an offer like that that gives you both things, continuity, something that you could successfully sell on a webinar and then creates perfect leads now to push into the high end. You know what I mean? Yeah, so my webinar actually, instead of going to like a $1,000 offer, I would be doing a webinar to like 150 offer maybe it's 197 something like that yeah in fact like a 200 offer or something and maybe have like an upsell yep in fact if you own the prime mover foundation program um in the webinar
Starting point is 00:38:58 swipe files i literally have kaylin's webinar of her pitching this offer so you could go and you could watch the entire webinar of it and they can, see how she positioned it at the pricing, all that kind of camera was one 47, one 97. But the core part of the offer was just the monthly thing you're paying $27 a month for now you get it for free for life. Um, and that makes it that offer. I mean, that was a million dollar a month offer for them, um, running that through, through paid ads. And then on the back of it, then they launched all the other, the other stuff after that. You know what I mean? Yeah. Cause even like a thousand dollar weight loss offer is heavy lifting. Like it's, it's, you know, if you're not tying in supplements, love that thousand
Starting point is 00:39:33 dollar weight loss offer. I haven't seen a lot of people crush that. I've seen people crush $3,000, 2,500 to $3,500 weight loss coaching offers. Um, I don't know anyone right now that I'm aware of. It's got a thousand dollar webinar weight loss offer. um i don't know anyone right now that i'm aware of that's got a thousand dollar webinar weight loss offer that's really crushed it they've been more lower price point you know i mean it's the lower end okay yeah all right okay that gives me it definitely changes my focus yeah but if you can get now because even if you shift the mindset like now all of a sudden like that becomes the break-even funnel for you. And then $3,000 all becomes profit.
Starting point is 00:40:07 Now you don't have to spend money ever on the back end. You spend on this first-end thing. And I think you can make it profitable, but let's say you don't. But now you're generating 1,000, 2,000, 3,000 leads a month coming through that because it's faster, lower price. We're building up continuity income coming in on it. And then from there, it's like now each month you're doing campaigns into the 3000. That's all just pure profit. Now,
Starting point is 00:40:27 the other thing I will warn you of now, because as this starts scaling that you're going to struggle, it's like the one-on-one coaching over time will drown you. Right. Even if you've got somebody who's doing it, like that's the, my, this is like the,
Starting point is 00:40:40 the progression of most people doing this. Like, you know, the same way I did one-on-one coaching, the point where I got overwhelmed, I couldn't do it. Then we switched to group coaching until eventually like that stops having the diminishing returns. If you look at the third version of coaching, which is what we're doing right now has been the most scalable, a way to
Starting point is 00:40:55 do coaching and the most, um, uh, highest success rate of coaching we've ever done. And so that's what we're doing inside of prime mover foundation program where it's facilitated. So, um, I would So I would start looking at doing a version of facilitated stuff now for you because if you start structuring that, when it starts growing and scaling, it will take that pressure off your back. All right, funnel hackers, listen up. It's 2025. And let me ask you, are your B2B ads actually driving results or are they getting lost in the noise? You and I both know the pain of running campaigns that fall flat because they aren't seen by the right people. But here's the game changer, LinkedIn ads. LinkedIn isn't just another ad platform.
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Starting point is 00:42:33 Money came along. Literally a couple months ago, we downloaded this app and within minutes, we found out a whole bunch of subscriptions. In fact, we had multiple Hulu payments, multiple Disney payments from accounts that my wife had set up and I had set up, and we weren't even using one of them. It was crazy. Rocket Money is a personal finance app that helps you to find and cancel your unwanted subscriptions, monitors your spending, and helps lower your bills so you can grow your savings. Rocket Money showed us where all of our subscriptions were in one place. In fact, it was crazy how many recurring payments we had that we had completely forgotten about. With just a couple of clicks, Rocket Money canceled the ones we
Starting point is 00:43:04 didn't need, and the best part is they even monitor unusual spending activity and they alert us if our bills increase. So I'm always in the loop. Rocket Money has over 5 million users, including my wife and I, and has saved a total of over $500 million in canceled subscriptions, saving members up to $740 per year when using all of the app's premium features. In fact, my wife and I, we literally saved over a1,000 a month when we started using Rocket app. Now their dashboard is amazing and you get a clear view of all your expenses across every account you have.
Starting point is 00:43:31 You can even create a personalized budget with custom categories and track your monthly spending trends to stay on top of your goals. You want to save for that dream vacation or pay off some debt? Their new goals feature automatically saves money for you so you don't even have to think about it.
Starting point is 00:43:43 So cancel all your unwanted subscriptions and reach your financial goals faster with Rocket Money. Go to rocketmoney.com slash Russell today. That's rocketmoney.com slash R-U-S-S-E-L-L. That's rocketmoney.com slash Russell. Do you want to explain what the facility is? Oh, 100%. The facility doesn't even run the facilitated coaching, but I'm trying to convince everybody. In fact, part of the reason why you guys should be part of the foundation is see how we do facilitated coaching. Cause it is, like I said, on our side, the least intensive to fulfill on, but has the highest success rate. Um, since I was doing one-on-one coaching. So it's like, it's, it's like the best of both
Starting point is 00:44:16 worlds. It's easier for you as fulfillment, better for the end client as well. And so I'll have him walk through so you can understand how it works. Well, I said this the other day too. It's so crazy about this is I think Brandon, who runs a lot of these cameras, last time we did this, he's like, are you ready for Monday? Like there's a lot of people who just joined this thing. I'm like, yeah, it's no different. I just add a couple of breakout rooms. It's like it's all the same. So how this works is you come in, and we have people who understand this stuff inside and out.
Starting point is 00:44:41 But what's so cool is to take the pressure off of Russell. Russell would be in teaching the same thing every single day, you know, six different times or whatever, if he was going to do this one-on-one, there's no way for you to like sustain that. It's like getting max heart rate and trying to run a marathon. It doesn't work, right? You always burn out eventually. Exactly. So what you can do is you can offload this and, you know, we have very talented facilitators, but it doesn't mean that at first you have to have somebody that knows your product inside now we do but you know
Starting point is 00:45:11 we're at also at a different scale but you can have somebody who comes in who can facilitate a conversation be charismatic on camera and push to trainings so for example we'll come in what's going to happen monday is everybody's going to come in. We explain how this works. Monday, it's probably going to be me live. Other times it might be Jordan. It might be Chris with a K. We call him special K to differentiate, you know, Chris with a C, Chris with a K. Just for fun.
Starting point is 00:45:35 He likes it. It's a term of endearment. It's nothing, you know, it's like a cereal. Anyways, right? But here's what happens is we go in there and I'll do a little thing. And we have workbooks that are all built out. And we say, all right, now what we're going to do is Russell's going to now teach you X, Y, and Z fall along in the workbook. And then we push, we say, Hey, all right, we're going to push it over to Russell. And boom, now Russell's a media on video and he's teaching these things, but here's the secret. Russell's not live every time. Okay. So he's in
Starting point is 00:46:03 there and he teaches it, but guess what? I am the facilitators are live. And then we come out and we always call this listen, learn, work, share. So you're going to listen to what's being taught. You're going to also like, um, learn as you do it. Cause you're learning the workbook. Then we provide specific times for you to actually workshop these things. So it's not just learning and saying, okay, good luck. We provide specific timeframes right then and there for you to go and get the work done. For example, on Monday, we're going to get your offer done. We're going to go in and we're going to figure out what your level 10 opportunity is and get your offer done. We can provide workshops to do it and then breakout sessions where you can practice that.
Starting point is 00:46:38 There's something so powerful when you jump into these breakout sessions and you say, okay, let me try this offer out on another human that doesn't know me, doesn't know my offer and is fresh. Right. And then, so we'll go do that. And then you get so much feedback. And then a lot of times we'll do hot seats and so on, say best ofs. But by the time you're done with three, four hours of a facilitation, you have something started. It may not be completely done, but you have something started. Then we have these kind of breakout, uh, we call them show and tell Q and A's, which is super fun because people who have actually done something and had some results or not had results, they come and show a very specific part that they've done. And then other people can bounce in and say, Oh, I really liked that. I really liked this. Oh, tell me your results. How did you get that result? And then we open it up for questions, right?
Starting point is 00:47:21 That's where scalability, um, can get a little difficult, but you could do breakout rooms. Like sometimes we'll have all three facilitators in there and we take breakout rooms. We can get more questions answered. So this is like an infinitely scalable thing. Yes. At some point you might have to add, but it takes a lot of pressure off of you of having to sprint a marathon, right? So it works really, really well. Um, that's kind of how they work. Yeah. So just think about as you're, as obviously one-on-one coaching is working for you now, but just thinking about how do you structure those things so that you don't, when this hits and it starts blowing up that, that your person who's doing fulfillment doesn't drown. Right. And safety for you on sales side, like right now, if you're doing all the sales calls, eventually you get capped out as well.
Starting point is 00:47:58 Right. So it's like thinking through like if the webinar can do more of the sales or how do you, you know, all that kind of stuff. Yeah. Yeah. And, and, and we always give them a full map too. Right. So, you know, it's not just, oh, I'm going to go to any one of these. That's why Russell says, don't get overwhelmed. If you jump in and you say, okay, what am I supposed to do? We'll start with fountainhead.
Starting point is 00:48:15 Don't just go into linchpin. Oh, and then I see an alchemy thing on Thursday. I better go to alchemy. Oh, and then there's another linchpin thing the following Monday. Like pick, pick the path and we'll help you do that. But same with you. If you have something where they can see what the result is, they're going to get after, for example, six modules, then that's what you do. You give them that roadmap and here's step one, here's step two, here's step three, and give them instead of that
Starting point is 00:48:35 big elephant, you give them that one piece at a time, that one bite at a time to make sure that they know the start from this. And that's, I think what's been great with this too, is because, you know, Russell wants you to go deliver a lot of times. And this is allowed a very structured way because all of your shiny object people, I know you are, let's see some heads. You guys know you already like squirrel, right? And so this gives you that structured way to say, okay, here's step one, here's step two, here's step three. Let's now go put it out to marketing and the result. Yeah. I'm the shiny squirrel person. Chris is making fun of me. I'm the worst offender. You guys are like, like Russell. No, but that's a superpower too. That's your superpower too,
Starting point is 00:49:11 right? Anyway, I want to go a little long now because I think that'd be helpful for everybody. Just like thinking through, like, um, we, I talk about funnel hacking a lot and offer hacking. It's like, yes, please funnel hack us and offer hack us and look at stuff like that. But also like, look at how we do the fulfillment. Like this is me doing this 20 years. Like we've got to the spot, right? This is the fulfillment vehicle that, that, that you guys should be modeling as well.
Starting point is 00:49:30 And your fulfillment, cause it's the best thing we've done to have, again, make it easier on the fulfillment side, but also more successful on the student side. And it's just, it's, it's crazy.
Starting point is 00:49:38 One of the problems I, this is Russell. I get so excited. Like our fulfillment is like, I would do a three day event. I just jammed everything in people's throats. And they're like, this is awesome. And I don't know what to do right now. Cause I'm overwhelmed. And like our fulfillment is like i would do a three-day event i just jam everything in people's throats and they're like this is awesome and i don't know what to do right now because i'm overwhelmed and the facilitation is like it's literally each framework it's like
Starting point is 00:49:50 you i teach a 15-minute session teaching the framework and then everyone does the framework yes right and then it's like okay now that's done you come back and do the next framework and it's cool because i remember brandon caitlin so brandon caitlin were probably some of our most successful students in the last decade we've been doing ClickFunnels. And they came in, and it was interesting because they went through – they signed for the Funnel Builder Seekers training. They went through the whole thing. It was a $1,000 offer. And I remember they were on stage like two years later telling everyone, like, went through this course.
Starting point is 00:50:16 And it was funny because afterwards people were asking, like, what course did you went through? And they told them, like, we have that course too. And they're like, well, we didn't have the same results why not and they they said the reason why is because you guys when you watch the whole course they didn't do anything and brandon came like when we did it we watched video number one and as soon as russell says something we paused it and we went and did the thing and it's like somebody took us like five minutes somebody took us three days but we went and did the thing they came back push play and the next thing pause then do the thing and back and forth and the facilitative way makes that actually happen so they as
Starting point is 00:50:44 fulfillment and coaching when you guys are doing your programs, it's one of the best ways because it forces people to actually get out of the learning loop and into the actual doing loop. As those of you guys who took the leap of faith will know when you experience it all. It's really, really cool. I remember that testimonial too. We put that in one of the webinars too. And I'm a car guy, and so I recognize what kind.
Starting point is 00:51:04 He never mentioned what kind. It was like a brand new like ZR1 Corvette or no, it was a Z06 anyways. And I could tell from the interior, he's sitting in front of Wells Fargo and they're talking about this and they're like, we just bought our own beach house. I'm like, yeah. And you just bought a Z06 Corvette too. Like, but they're saying that was it. They're like, we just stopped the tape and we went and did what Russell did. This provides the structure to do just that one after the other and go get that end result. But also don't get caught up in the learning loop. That's what's so cool about these
Starting point is 00:51:30 facilitations. And when you do this with your people is provide them opportunities to get the work done and then go take action, put it out to market. Like for you, you know, when we start this next week, we're going to say, okay, go get this done and then go try it on, you know, neighbors or whatever, and like bounce this off of people, you know, and then as soon as you can get a webinar ready, that's why Russell's like, what date are you going to do your webinar? And don't get caught up in just this learning high, right? Go and actually put it to market. That's when you're going to know if it works or not. Yeah. Well, Russell, we got one more. Who we got? All right. Next up, we have Sam Hickson. Sam, how are you?
Starting point is 00:52:07 Hi. Good afternoon. Okay. So basically, I do wholesale cell phones. So we sell wholesale phones and tablets B2B, Apple, Samsung, Motorola. And we have basically two types of clients. One is the resellers, like mom and pop stores or other traders, wholesalers. They like our high quality and our long-term warranty. We offer a 12-month warranty, which is basically unique in the industry. And then there's a second type of
Starting point is 00:52:34 client, which is basically businesses of various types that usually have an app and need more of a high-touch approach. So they have a problem to solve. They need a product that's going to match up with their technical specifications and exactly what they need to deploy. And I feel like that's where the biggest opportunity is. We're solving a problem, and there's usually healthier margins. So my two questions are, number one is, I'm having difficulty crossing the bridge, I guess, like ideas of how can I apply the one-to-many or perfect webinar to selling businesses' wholesale phones, which is a commodity, and making an offer out of it.
Starting point is 00:53:11 That's number one. And number two is our current funnel was originally based on the guilt model, where you have to sign up to become a member to access the pricing. So we had traffic but no sales, and then once we implemented that. So withholding the price from non-members is what gives us the opportunity to speak to the prospects, build the connection, build the trust, and allowing for the high-ticket wholesale sale to happen. I can add a lead magnet to encourage membership sign-ups, but I guess any ideas there. And I guess I'll finish up with the question that Whitney asked,
Starting point is 00:53:49 which if you invested in our business, what would you do? Okay, so the core business is selling cell phones to business. So a business like mine, getting cell phones for other employees, is that the model? That would be an example. Let's say you made a special app and you wanted to marry it with a specific type of device. We'd help you get the right device for your funnel app so that you could deploy it to your customers or your workforce. So is your business selling the phones or the apps or both?
Starting point is 00:54:20 No, we don't do the app, but we help solve the problem of finding the right device for your specific app deployments scenario. What's the size of business you typically, you're simply selling to? It's really all over the map. I mean, there's the smaller customers that are mama pops to buy three to $5,000 orders. And then we have all kinds of businesses that may be buying anywhere from $10,000 to $500,000 worth of product. Who's your dream client? What's the easiest and the best and most profitable for you guys to serve? Well, the dream client are those enterprises, businesses, medium, small, large, that have
Starting point is 00:54:59 a specific app and a specific need for product. We have, for example, a POS company that wants to deploy a POS app on their phone and give it to their customers. We have a medical company that puts out thousands of phones for heart monitoring and so on. So there's these unique business cases where people need to marry a device with an app. That's really our dream client.
Starting point is 00:55:20 We have healthy margins. It's usually large amounts of business. It's consistent or repetitive. Is it harder to find those? I'm sure from a presentation standpoint, who do we congregate together? Those kind of businesses, are they hard to target and get together? We have a wide funnel. We have a lot of organic reach for many years, so people come in every day.
Starting point is 00:55:43 And then it's just finding those bigger opportunities and the people flowing in. It's usually a mix of those reseller types and then these unique enterprise types that flow in and we just have to make sure we get on it and find the right solution.
Starting point is 00:56:00 When they opt in or whatever, are they telling you which kind of business they are? Do you have that information up front? Yeah, they're telling us what they need, yeah. And the last two questions is tell us a bit about your business, tell us a bit about your needs. And then afterwards, you guys are outbound calling them, I'm assuming. Is that the sales mechanism? Then we pick up the lead and reach out to them. And when we have that connection with them, we can figure out what their needs are and address it.
Starting point is 00:56:24 Very cool. And then is it a short sales cycle or is it a long sales cycle normally? It's usually pretty short. It's usually pretty short. Okay. So the question then, sorry, I went down and wrapped the whole question. So the question you're asking me then, re-ask that question. I make sure I'm answering the right thing.
Starting point is 00:56:39 Well, two quick questions. One is how do we apply the one-to-many concepts to this kind of funnel? That's number one. Number two is, outside of making people sign up because they can't access the pricing, would there be anything else you would recommend? Gotcha. So a couple things. One is, I've seen people do this a lot in the network marketing industry, which may
Starting point is 00:57:01 relate to what you're doing. So the network is is to buy leads. We were helping run some of these funnels back in the day. People would buy leads, and the reps would call people on the phone. You'd get one rep who's really good, and then 200 reps that can't close someone for the life of them. The leads were just getting burned. How do we make this sustainable and systematic and stuff?
Starting point is 00:57:20 We build out a funnel where basically what would happen is the rep would just get the lead. Their job is to get a hot body on the phone right so call in person you get a hot body on the phone and then we knew that they sucked at selling so all the person they get them on the phone their job then was to put them on a presentation right cool there's a presentation happening in in uh 12 minutes right now they're gonna walk through the thing are you available right now or there's one happening i think it was the script is like there's one happening in like three minutes from now there's one happening in an hour from now which one can you do
Starting point is 00:57:44 and that was the script right and person's like i could do it right now like, there's one happening in like three minutes from now. There's one happening in an hour from now. Which one can you do? And that was the script, right? And the person's like, I can do it right now. Like, cool. Here's the link. It's a 45-minute presentation. I'm going to call you back afterwards. And I'm going to find out if you're A or B or C.
Starting point is 00:57:54 And A is someone who's interested. They got a couple questions. B is somebody who, and A is somebody who's ready to sign up right now and you're ready to rock and roll. B is someone who you got a couple questions, but if I can answer, if, uh, if everything sounds, if I can answer your questions, then you're in and C is not interested. So I'm going to call you back as soon as it ends. And I used to tell me if you're A, B, or C, if you're A, we'll get you started. If you're B, I'll answer your questions. We'll get you started. C, then we'll leave, we'll leave friends, no harm, no foul. Okay. And the person's like, okay, cool. And they push them to one-to-many presentation. Presentation happened. Person comes back afterwards. A, B, or C. I'm an A. Sweet. Here's your, give me your credit card.
Starting point is 00:58:23 You're a B. What questions do you have? C,? C, then they would bounce and they'd go off. And that started crushing because all the person had to do was get them on a webinar, ask them A, B, and C, and sign them up. But the webinar did all the heavy lifting of the presentation and the selling. So that's how long the sales cycle was. Because if you guys are already crushing, just close them really quick. And I don't know if I would worry about that unless you don't want to scale people, whatever. But if you're having like inconsistency in conversions and close rates and stuff like that, you can definitely build a presentation that's then going to do all of the heavy lifting, break the false beliefs, resolve the concerns, make it really easy.
Starting point is 00:58:54 But then the follow-up call now is just like order taking, you know what I mean? And I like that. I think we should probably also drip it to them as well, right? So drip the presentation to them regardless of whether they want to show up or whether they show up or not. For sure. And then even like unconverted leads, right? So drip the presentation to them regardless of whether they want to show up or whether they show up or not. For sure. And then even like unconverted leads, right? So for us, it's like, you know, people sign for ClickFunnels and we get a couple thousand a day
Starting point is 00:59:12 that sign for ClickFunnels and then only, you know, whatever, 25% of them end up being customers. The rest don't. So it's like we have all these leads every day. It's like, oh, so we build whole campaigns that push you back to webinars to try to take the dead leads
Starting point is 00:59:23 and it converts a huge percentage of those people back in. Even going back to all the leads you've had in the past, right? Like, I'm sure you've had tons of, you've probably had a huge thing of dead files. We had 150,000. Yeah, like taking those people and like, hey, run them through a webinar to like re-get them excited, re-get them up, and let the gold drop down to the bottom, and then now, you know, that alone would pay for itself in like five seconds, you know? Right.
Starting point is 00:59:43 Cool. Very good. That definitely helps me with how to apply the one-to-many approach. Very cool. And the other thing I do is I'd make a whole bunch of little mini, like five-minute perfect webinars, three-minute perfect webinars, put out ads on social media that, like, again, you know, throws out the big result, three secrets.
Starting point is 01:00:01 Like Eric Thain-style stuff, two to three-minute versions, you run those ads just to create awareness on the front result, three secrets. Like Eric Thain style stuff, do two to three minute versions you run as ads just to create awareness on the front end then lead people to call and they can really, I assume through that you can increase a lot more front end
Starting point is 01:00:12 phone calls as well. Is most of your traffic organic right now? Pretty much, yeah. I'm working on restarting like the omnipresence retargeting type of thing so I'm working on that now.
Starting point is 01:00:22 Gotcha. Cool. Yeah, I would say start doing small versions of Perfect Webinar and start blasting those out as ads. That way you can control your own future and have access to increased lead flow as much as you want. Perfect.
Starting point is 01:00:34 Thank you. Very cool. Thanks, Sam. Give it up for Sam. That was a little different. That was good. That was cool. Again, so many different businesses inside of our world.
Starting point is 01:00:41 I love it.

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