The Russell Brunson Show - Building Funnels, Crafting Offers, and Winning Clients: More Q&A from Selling Online!
Episode Date: December 18, 2024Welcome back to the Q&A session I recently had with members of our vibrant Selling Online community. These sessions are always a highlight for me because they showcase the incredible diversity of chal...lenges and opportunities faced by entrepreneurs across various industries. In this episode, we tackled everything from scaling strategies to creating irresistible offers and building long-term engagement with your audience. One key takeaway from this part of the discussion was the power of personalized and innovative marketing tactics. We explored how sending memorable "shock and awe" packages, implementing a Dream 100 campaign, and leveraging direct mail combined with digital retargeting can help you stand out in crowded markets. These strategies are game-changers for businesses looking to build relationships with high-value clients. Here are some of the standout questions and insights from this episode: How do I generate traffic and connect with decision-makers in corporate settings? What’s the best way to structure a licensing program with recurring revenue? How do I create compelling offers for group coaching or membership programs? What steps can I take to improve webinar conversions and increase lead quality? Whether you're fine-tuning your offers, scaling a business, or building a community of raving fans, this episode is packed with actionable advice. Tune in to learn how to refine your marketing and sales strategies to unlock exponential growth! And if you want to enjoy the Marketing Secrets Show ad-free, check out https://marketingsecrets.com/adfree Learn more about your ad choices. Visit megaphone.fm/adchoices
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Hey, what's up, everybody? This is Russell Brunson.
I hope you're doing
great. I'm actually in the middle of day number one of the Selling Online event. It's got stage
and I'm having so much fun with this group, this cohort. I bet a lot of you guys are in there right
now with me. If not, we're going to do this again in January. I'm having too much fun with this. So
in January, we're going to be doing another version of this. If you haven't experienced
Selling Online yet, make sure to go to sellingonline.com, get a ticket. This three-day event is going to teach you everything about how
to create a one-to-many sales presentation. It's insane. Anyway, right now today is because I'm
going to have a chance to record a full another podcast episode, I'm going to share with you guys
another session of Q&As from the last Selling Online event. So there's a lot of really cool
Q&A sessions in here. Um, some of the questions
we pulled out, um, we talk about how to create effective recurring revenue models for licensing
programs and memberships. Talk about scaling one-on-one coaching to, uh, from group group
coaching to facilitate coaching. Talked about optimizing webinar funnels to boost conversions
and lead quality, uh, strategy behind nurturing leads between opt-ins and sales calls, increased
close rates, uh, why short form content and targeted retargeting can amplify your marketing
efforts,
leveraging community-driven learning
and collaboration for greater success,
and a whole bunch more.
So if any of those things sound exciting
or you just want to hang out with me
doing some Q&A for the next hour or so,
I hope you enjoy this episode.
I hope you get a lot of value.
And when you're done, go over to sellingonline.com.
It's $100.
Get a ticket.
Do not miss this event.
I promise you guys it will change your life.
I'm watching Dalhousie coming through Zoom right now, and people are freaking out.
And I want to make sure you have a chance to experience this in the future.
So anyway, I appreciate you.
Hope you're doing great today.
And have some fun with our next Q&A show.
In the last decade, I went from being a startup entrepreneur to selling over a billion dollars in my own products and services online.
This show is going to show you how to start, grow, and scale a business online. My name is Russell Brunson, and welcome to the Marketing Secrets Podcast.
Clayton, let's keep going. Who else we got? All right. Next up, we have Tish Baldez.
Tish, how are you? Hi. I could really use your help on getting traffic. And here's our unique
niche. So we sell to small and mid-sized businesses. So they may have between, I would say
they could have as few as a hundred employees, but some of them have thousands of employees,
but they're still small, mid-sized businesses. They're corporations. They function like
corporations and they don't spend time on LinkedIn. They have LinkedIn profiles, but they
spend no time there. Right. And they're made up of a company of employees who also don't spend time on LinkedIn because
they are employees and they have an employee mindset.
They're not being paid to look at things on LinkedIn outside of work hours.
So we're trying to get their attention.
We have our backstory is we have 100% referral only business.
We've been in business for 20 years and we've never made a cold call.
We've never used a funnel.
We haven't needed to. We just like your idea of the funnel and creating traffic as a way to enhance it. But we've done
very well just on referrals only for 20 years. What we haven't been able to figure out is how
to get traffic from people with inside of corporations because our decision makers are
within those organizations and they just don't
spend time looking for work related things on LinkedIn, not the decision makers.
Yeah.
You know, they hire people to write their LinkedIn posts.
Who's the decision maker for your business?
Like, is it the marketing developer?
Like who's the person inside the business is buying?
Yeah.
For us, if it's a small enough business, it would be somebody
in the C-suite or a vice president. For the larger companies, it's usually somebody that has a human
resources or a training or consulting type role, lead role, because we sell training that we train
consultants on the skills like critical thinking, problem solving, communications,
the things that you can't measure. They can't take a test and be measured. They need a coach for it.
And that's what we've been doing. And we do it specifically, mostly within life sciences,
pharmaceutical companies, biotech companies, but the consulting companies who service them.
Does that help you to have more of that information?
Yep. Do you know exactly, like, are you able to identify in a company, like,
there's a given list of here's the people that are the decision makers?
We have a list. We've used LinkedIn Navigator to identify the who, like who is likely to be
the decision maker because in the smaller and mid-sized companies, it varies. There's no title.
It varies who would make the decision.
We have an idea of who we just don't know how to create traffic from them to get them to pay
attention to us. Cool. All right. So this is what I would do if this was me, I was looking at this,
like if I was to buy your business or what I would do. So what I would do, I take that list
of people initially. Right. And if you've ever read Chet Holmes book, the ultimate sales machine,
um, if you have an amazing book, especially for your specific type of business, right.
Uh, but he, he's the one that invented the dream 100 strategy that I talk about all the
time.
I talk about it differently, but Chet does it for the type of businesses that your type
of business, right?
So he would take that, that list of here's the a hundred or 500 or a thousand decision
makers, right?
And then he does, he starts creating a dream 100 campaign.
So he does, he takes those people, sends them something in the mail, then two weeks later
calls my phone and it starts the campaign like that, right?
Now I would augment that on the traffic side. Cause you're right.
Most of those people, it's harder to get them to pay attention, especially in their free time.
Cause that's not like, they're not hyper, like trying to figure out how to change their business
because they don't really care. Right. They're just showing for paychecks. So, but for me,
it's like they, I gotta get, I need to get a message to them. Right. That's going to bypass
the filter. So I, I'm a big believer in direct mail, getting like something that gets to them and then augmented with traffic. So that nice thing is like that
list is a finite amount of people, right? It's 500,000, whatever the number are. So it would
be very, very inexpensive to, um, to upload that list to Facebook, whatever. And then just like,
um, like follow that person everywhere. So anyway, it's like they get the thing in the
mail, they see a package like, Oh, like, oh like okay whatever they kind of forget about it but then everywhere they go from
that point forward they are being followed by ads of you and stories of you and webinar like just
it's just like the spot where like this person must be the most famous person on the planet
because everywhere i go in my personal life they're everywhere right and for a thousand people
like you could the cost to like blanket that person's social media anywhere they
went is so small that it's like it's insignificant right um and between like having a campaign where
you're sending stuff calling they're they're following that's how you get so much awareness
that like eventually like it gets easy to make the phone calls to get the get to the gatekeepers
do those kind of things because the core people that are making decisions are like they can't get
away from you right i do the same thing by the way with my are making decisions are like, they can't get away from you. Right.
I do the same thing, by the way, with my dream 100.
It's like, we have a dream 100.
We send them out packages and those people see ads specifically for them everywhere they
go.
And like, Russell, you're everywhere.
I'm like, yeah, because I put every, like I'm following you everywhere and making sure
you see my messages because I want them super aware of me.
Like, man, this Russell, he's like, he's got to be the most famous person on the planet.
I can't get away from anywhere.
Right.
And it opens up all these conversations.
They have no idea that there's only 500 people that are seeing these, and they're one of the 500 people, right?
Does that make sense?
It does.
Can you give me an example of what you'd send?
Yeah.
I can do one too.
Sure.
So when we did 2.0 launch, we kind of came up with this idea of these huge foam logos.
I don't know if we have one here.
Matt, grab that real quick.
It was like awkward.
We wanted to ship something in the mail
so that like,
so that like it would get past the gatekeeper.
Even the gatekeeper happened to open.
They'd be like,
somebody sent you this.
What is this?
Yeah, look at it.
Here, just come show that real quick, Matt.
This is probably ridiculous.
This is probably overkill,
but this is what we did.
I was like,
I want to,
can we show the camera?
Yes, we sent everybody a picture.
This is made out of styrofoam.
And here's what happened.
What was crazy is like you saw now people start posting this.
Like we sent it to our top affiliates.
And what happened?
People started posting it.
Here, we can just set it up here for two.
Like people started like posting it in their stories and everything else.
And then you have some people who were just like – it was even polarizing.
Some people were like, man, I can't do anything with this.
But they could not ignore it.
I mean that's the thing is like somebody gets something in the mail.
That's what I love about this mail idea with, you know, email, et cetera, is now they're like, wait a minute.
This guy is attacking from all angles.
But very few people are sending like lumpy mail, right?
Like something big.
I want to add something to that, too.
So I'm not sure if you've joined the Primary Foundations Program.
But if you haven't, in there, there's three tracks, right?
There's the, there's the fountainhead, which is teaching one to many selling. There's a linchpin,
which teaches the funnel strategy. And then there's the Dan Kennedy alchemy program. So
Kennedy was my mentor. And so Kennedy has the thing he teaches called the shock and awe package.
We create a shock and awe package. And there's, we have a whole, uh, one, uh, two day event we do
every a couple of times a year teaching how to build a shock and awe package. So Darcy, who's the head
trainer at, um, magnetic marketing and the Dan Kennedy company, she does this training and it's
insane. So what shock and awe package basically is, is it's a package they get in the mail.
They open it up and it has all the core things. So like there's testimonials in it. There's the
story, there's the offer, like all these types of things. And so, um, and so if you were to ask
Dan Kennedy, you'd be like, build a shock and awe package. That's the first thing you ship out to
him. And then you start following up with other things like that. So if I was you, I'd recommend
is going, go into the foundation and members area, go to the third column, which is the alchemy and
go find the shock and awe training package, Dan Kennedy, and go study that. That's what I would
create initially. It's basically, it's like, it's basically making a perfect webinar in a box that
gives all the core sales things you need.
So that shows up, they get it, they see it.
It's very cool presentation.
And then afterwards, when these other things are happening, they come back and they see this perfect webinar in a box.
Basically that's, that is the sales presentation and it makes the, it makes everything else easy after that.
Thank you.
Excellent.
I appreciate it.
Hey, give Tisha a hand.
That was awesome.
I love it. do you see what
just happened to what russell do you just sent right back to the framework like so much of this
is available in prime mover foundations like russell's had this experience for 20 years
and has put every single thing that he's experienced into this one package and that's
what we can do is help point you in the right direction it's cool too because like a lot of
times with this um this is the hardest thing with selling it's like i know what we can do is help point you in the right direction. It's cool too. Cause like a lot of times with this, um, this is the hardest thing with selling.
It's like, I know what we're fulfilling on, but if I told you everything we fulfilling,
it would be overwhelming.
That's why I was like, swear to me, you won't get overwhelmed.
Right.
But like, I know the next problem you guys are going to have just, you know, like we've,
I've plotted, I plotted the map to give a mouse a cookie.
And so the first step you guys need is you need the one to many, like, that's why we,
this event, it's about getting in there, getting the primary foundation.
You can create one to many presentation. You're gonna launch a
webinar funnel and that's it. Right. And then the next problem is like, okay, Russ, we do this. How
do we scale? Cause that's question number two. I always get after the presentation done. Cool. I'm
like, well, we have a linchpin coaching program, which excuse me, we used to sell for $25,000 a
year. I gave it to you as all for free. So as soon as you're done found fountainhead and you've got
your presentation out there, then you're like, what do I do next? Or else I'm like, just go into linchpin. Like,
how much does it cost? You get it for free. Cause I love you. So then you go to linchpin
that helps you build up the things. The next one is like, how do I grow and scale differently? I'm
like, Oh, you should go through Dan Kennedy stuff. It's in the members area for free as well. So
that's what's cool. It's like, there's so much more stuff in there than we, I'm able to tell
you. Cause if I told you everything, you get overwhelmed. You wouldn't sign up, but just know
that like we've plotted the map. I know where you're going to go. And so as soon as like this part's done next part you get it's in there for free for
you guys and then the next part's in there for free for you guys so again like specifically that
shock and awe package it's like cool we do an event multiple times a year on shock and awe
specifically go dive in click on the alchemy section it's right in there dive into it and
go deep on it especially for um for her like like i'd be geeking out all Dan Kennedy stuff. Dan Kennedy says is my
stuff's more traditionally for B to C it works for B to B as well. Dan Kennedy stuff's more
traditionally for B to B it better works for B to C as well. So, so there's this really cool
crossover in there as well. And so for all the B to B people, um, I still think you got to focus
on the one-to-many presentation, but I would also augment with all Dan Kennedy stuff because his
was foremost built for B to B. I've just taken his stuff and mushed it for B2C.
And so anyway, it's all in there.
Everything I see moving forward is all in there.
So again, we've plotted the map where it's all in there.
Yeah, I love it.
Love it.
All right.
Clayton, who else we got?
All right.
Next up, we have Caitlin Vila.
Caitlin.
Hey.
How are you?
Good.
I have a question about one of our offers that we're about to launch.
So we have already grown an offer for performance physical therapists at the $5,000 price point where they get 12 weeks of coaching and lifetime access to an entire dashboard that gives them the skills they need to basically charge more money, become an expert in their community.
So that one, we knocked it out of the park, and it's fantastic. So we have also had a cash practice for the last five years.
And we are creating another course to basically sell the exact systems that we've used in our
clinic from how we market, sell, deliver the client experience, ability to use the, like they
can use the clinic funnel that we had built,
introduction to consultants that we've used. They'll have a launch manual, a sauna templates,
literally everything. And it's basically a licensing program without it being a licensing
program. So then the skills course will upsell to the business course. The business course will
upsell to the skills course because that's how they can improve the thing that we're selling or that they're selling.
So I'm currently building it and we have a wait list of people for it already. And our initial
plan for the business course was to start it for like the first five at $5,000. But it's worth a
lot more. And we also want to figure out a way to do recurring revenue. Um, so we were
looking at like five for five grand and then going up to 10 and then so on. But like, what's a way to
not lose business of the customers just because they've bought once, like if like we could have
the initial buy-in for use and then have an annual, like $4,000 fee to maintain access to the
course and maintain access to like staff
facing onboarding courses, permission to use our IP. Um, there's just so many ways we can take the
offer and we're trying to figure out the smartest way to do it, or we can just call it a licensing
program and charge annually that way. Um, yeah. Do you want annual, do you want monthly? Does
it matter to you or just, you just want to make sure that people buy or continue to.
Um, I just want to make sure that people continue to buy. I know annual
generally has a better retention rate. Um, I guess the reason I was thinking annual is because
to this point, our other course has just been like 5K up front and then there's no recurring fees from there.
Yeah, cool.
I think the biggest thing with adding recurring, it's – I mean it literally is as simple as just adding it.
But then it's like how do we justify it?
How do we talk through that, right?
And so I think there's different things.
It's like what are the recurring deliverables that justify them continuing to stay on?
Because that's the biggest thing you'll get too.
We get to send these after the year's up
and then people are like, why am I saying again?
What's the deliverables?
And so it's smart to have more than one.
So I think transitioning from positioning it
to like you're getting a course,
like licensing is a big piece of it, right?
Because then there's a tangible,
like they lose this thing if they're not in there.
But it's like, what are the other elements?
Like what are other things you can add in there also to make it more
sticky? Right. Uh, cause some of me, like maybe they're not using licensing. Like, Oh, why am I
using that anyway? So I'm, I'm out. It's like, ah, crap. I lost him. Right. So for me, I'm always
trying to figure out, uh, like even, even in, um, so we have like the prime mover foundation program,
but then there's a prime mover mastermind where people come to Boise three times a month, right?
Or sorry, not three times a month. That would be insane.
Plus the virtuals.
Three times a year they're coming out, right?
And so that's something where it's tangible.
It's like there's this cool experience.
People come.
They have a chance.
And they're going back and forth.
And that's a recurring.
So it's very – there's the pain of disconnect.
Like if we stop this, then you lose that benefit, right?
So I'd be thinking like how do you – is there something you can add where even if it's a virtual thing where it's like there's something happening twice twice a year six or yeah every other month or something that's that that they they they get a value of or say you
showing the cutting edge stuff the next things are happening or something you know they start
losing out on plus the licensing and if i can find two or three uh elements in there that make it
sticky if you have software you can plug in there, just things like that, then it makes the argument easier. But other than that, it's just adding it
on. You know what I mean? A question for you too. Would they benefit from community, like being able
to kind of talk to each other or are they like competitors and they don't want to? I think they
would benefit from it. We're going to do it in a school community so that they can go back and forth and share ideas and whatnot too.
So that could be something you charge for.
Another thing too that we do in our mastermind is we also do virtual fly-ins, which have been huge for us.
So the virtual fly-in once a month, where basically it's a virtual mastermind once a month and then a physical one once a quarter.
Yeah, where these people can get together.
And it's a lot bigger than, say one once a quarter. Yeah. Where these people can get together and it's, it's much, it's, it's, it's a lot bigger than say like a regular Q and a, these people are
getting together and sharing, Hey, here's what's working in my business. And then here's a question
that I have from the rest of the mastermind. That's something that always works really,
really well for recurring and provides, you know, benefits from here until the end of time
that you could maybe turn on. One thing you can look at too, that works, uh, again, there's a lot of ways to structure. There's the annual, I don't like annuals as much
myself. Cause I, I just like having, uh, there's something comforting for me knowing every single
month what's coming in. So what I do a lot of times is like, let's say if I was you, I'd sell
a $5,000 offer, right? It's $5,000 and it's going to be amazing. Plus we can give you two months for
free of our mastermind, which is a thousand dollars a month. You two months for free, right?
So then that happens. They buy the course, they two months two months for free uh and then they get experience hours so for two
months they're doing the virtual flyings maybe they come to one of the events they're like
they're experiencing some of that benefit like whoa that's awesome and then after two months
you got them addicted right it's the drug dealer clothes or the puppy dog clothes which is the same
clothes but we'll call it puppy dog yeah someone told me not to call the drug dealer clothes even
though that's what anyway but first you know but they get it they But they get the experience of like, whoa, this is really valuable.
And then it keeps rolling over and they save $1,000 a month, right?
And that's something you can go back to your existing buyers too and be like, hey, we're launching this new mastermind program.
It's $12,000 a year, but we want to kick it off for you guys.
We're going to give you two months for free to experience it.
This is what the benefits is.
Number one, you get to continue to license their stuff.
Number two, we're doing the virtual event once a month.
It looks like this.
Number three, there's some other cool thing, right?
Like a premium school group just for the top people.
Plus, we're licensing our ads to you and whatever that is.
And that way, you can kick it off to your existing customers.
But then moving forward, you just add that as part of the offer.
And you won't see any conversions drop because people are like, oh, it's two months for free.
We'll try it out and see what happens.
But a huge percentage will roll right into that.
Yeah. So if we frame it as the licensing program, then instead of thinking like,
oh, well, I've purchased this course. I should have lifetime access to it. If it's a licensing program for our systems, if they're no longer part of our thing, then we remove access or
they have lifetime. Yeah. I mean, then we remove access or they have lifetime.
Yeah. I mean, it depends how you sold the first people, the first people,
you may have to keep it the same, but I would, I would just transition that where when in the office, like you get the course for the five grand and then, and then you get two
months for free where you're licensing the stuff or you can figure out other things to license.
I don't know if you're, are you licensing marketing stuff to them as well?
Yeah. We're, we're giving them all of our systems.
Cool.
Because when Hermosi did his gym launch, they basically were licensing their systems and stuff, but the marketing.
But the thing why people paid monthly for it is because he was testing new ads all the time.
So he would test new ads when it would work.
He'd give them the ads.
They could run in their gyms.
That was a part of it.
It's just like you're getting the cutting edge.
Like, what's working now?
Because the ads over time will start fatiguing.
They start working.
Everyone's using them.
So like, we're always testing on our gyms and we figure out the new, the new models
we give them to you guys and you can run them.
It's now there's like this, it's not like I licensed something once and it's, it's static.
It's like, I'm continually to get the license on the new things.
And you know what I mean?
Okay.
If you're giving me a lot of the pages and everything else too, this is something that was at FHL frameworks within ClickFunnels is
massive. A lot of times people say, okay, what can I do that's recurring? Well, if there's something
attached to this that helps them get all these things, you can get affiliate commission month
after month after month. If they're using something, a tool within that entire framework
too. And frameworks does that inside of ClickFunnels, which is awesome.
Yeah.
Okay.
Awesome.
Thank you guys.
Love it.
Cool.
All right.
Give it up for Caitlin.
All right.
I love about this community.
So when I first got into business, like I remember I joined Dan Kennedy's mastermind
the very first time.
And of the 18 people, more than half of them were like real estate gurus.
And then so I go in this room, it's like every single person in the same business. I was just like, this is awkward
and this is boring. Right. And then I joined this other mastermind group for people know they are.
And I showed up and everyone in that group are all internet marketers. So everyone's just had
the same business. I'm like, ah, and then we've built click funnels. It brought in so much
diversity where it's like, we have people who are in the weight loss space and then brick and
mortars. And then we got people in the dating market and relationship and like there's such a cool melting
pot inside of this community like just look at the last four or five questions here like nobody's in
the same business they're all different things the frameworks all work for all of them but it's just
it's fascinating because you have a chance to learn from everyone um anyway so i just i love this i
love our community even in these coaching calls though and it's funny that's why i asked like
do you think all of them would be upset about competing with each other?
You have no idea how big your market is.
It is absolutely massive, and so much of it is untapped.
But I'll notice a lot of times people go, oh, you're a physical therapist?
I'm too.
We need to talk.
We need to share ideas rather than I'm going to crush that person.
Right?
And that's the whole thing about that rising tide lifting lifting all boats. And that happens in this community.
People are the, we use that term go giver and they are, and people just kind of jam
and help each other out.
It's really, really cool.
I love it.
So fun.
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All right, Clayton, who else we got?
All right.
Next up, we have Jonathan Mitchell.
Jonathan.
How are you, sir?
Hey.
Hey, Ross.
My gosh, I'm fired up by your VIP session.
And thank you so much for just the awesome training.
Love it. So I run a college admission coaching business that helps
first generation and hardworking students stand out and gain admission to their dream colleges,
including top tier and Ivy League colleges. So we are shifting from a one-on-one coaching
business, which was typically priced from 9K $20K, where we offered these programs to warm prospects referrals
to now group coaching for yearly $3K tuition, basically to better serve the first-gen marketplace.
So we primarily use webinars to convert webinar attendees into the strategy sessions.
And our main challenge, though, has been lead acquisitions.
So we launched a YouTube ad campaign targeting first gen parents and our entire front is by
what has been built with ClickFunnels. So my question to you, Russell, is what would you
recommend to increase our opt-ins and our landing page from our YouTube ads and also increase the
book calls from our VSL? And I was wondering if it's even possible that I share the landing page in the VSL.
So the ads are running, but it's not converting?
Or the ads aren't converting?
The landing page isn't converting?
Which part of the funnel is broken?
So the traffic is good.
So I'm working with an ads manager.
The conversions are starting to pick up, you know.
And I added, by the way, one added bonus on the landing page,
which is that was not mentioned in the video,
which is learn how to get a free access to a college search software valued at $1,100, free access, you know what I'm saying.
And it appears that we've doubled, you know what I'm saying? And it appears that we've doubled,
you know what I'm saying, our opt-ins. I would love, I mean, I don't know if it's possible for
you to see it, the landing page, or to give me some input. What can we do, basically,
to increase, of course, opt-ins, and obviously to increase the bookings, and so forth?
Yeah. So a couple of things, I mean, it's hard to show a screen really quick and give too good a feedback.
And a big part of it's like,
it's hard to know without looking at stats and numbers.
But I'll give you some,
some general,
some general guidelines.
So somebody is giving a giveaway,
free software will increase conversions on something.
But then the problem is that people show up some minds and they're not the
right people.
And I think the call conversion on calls will go down because they were just
trying to get a free thing.
Like I've,
I've gone back and forth.
I'm like,
Hey,
schedule a call and you get this free thing. And then they show up and they get the, and they, there's those guys like these leads all were just trying to get a free thing. Like I've gone back and forth. I'm like, hey, schedule a call and you get this free thing.
And then they show up and they get the, and they, the sales guys are like, these leads
all suck because they just want the free thing, you know?
So it's like this weird, weird thing you have to be careful because it's like, sometimes
you increase conversion to the detriment of the, of sales on the back, right?
So it's like this yin and yang of like, okay, how do we, how do we increase?
So I would say what I'll be focusing on for you.
So if ads are working, they're going, people are, is it VSL book a call?
Is that, is that the yeah so they watch the vsl um and then basically they can uh they can
click a link to our candidly booking page cool okay so what we found with uh with our funnels
like that the the um the the thing that increases conversions the most on the from between like them
register like for that registration to the to the the phone call is how much time they spend with you before the phone call.
Right?
And so it's this weird thing because sometimes they see an ad and they're like, oh, they watched the three-minute ad.
They click the button.
They come over.
They hook the thing.
They opt in.
And the phone call happens.
And the only thing they know is the three-minute ad.
Right?
Or maybe like just a little bit of landing page.
They eat very little.
So there's a gap between like when they, when they, um, they, they register and then when
the call happens and that's where like, that's what I'd be focusing more effort because that
there's, that's more important than like increasing conversions on the book of call page.
Um, um, because, because it's going to change the dynamics of the call.
Right.
And so again, if someone spent like an hour with my content, they may buy, they spend
five hours, my content, there's a good shot.
They spent 10 hours, my content, they're going to give me money, right? There's a reason by the
way, why we do a three day challenge, eight hours a day, right? Because by the time I'm asking you
for money, we've spent 15 hours together and it's like, you guys are more likely to buy at that
point. Right? And so in that model, it's like, okay, book a call over here. They may have only
spent five minutes to be total right now. So what can I do to get them to consume as much as humanly
possible? Right? So that's the mindset to ship because the more consumption they do prior to the call, the more likely they're going to buy.
And that's the conversion metric. That's the most valuable in the funnel is how many people are
going to buy on the phone, right? And so for me, a couple of things, like when someone registers
for our VSL, the book of call page, there's like immediate homework, like go watch this hour long
video right here and go watch this. It's on the thank you page. There's like two homework videos,
right? Then the email campaign comes out and it's like, Hey, before the call shows up, uh, I want you to watch
some stuff. And then we create a YouTube playlist because I don't want to just YouTube video.
Cause they may watch a video in the bounds or create a YouTube playlist of like 20 videos that
if they watch it all, it's like five or six hours, right? I'm like, there's this playlist of videos.
They're going to teach you how to go from blah, blah, blah. And so go watch this feed. So we push
people to playlist and I'm hoping they're going to go and watch one video and then get stuck to a second and a third and a fourth.
And I'm just telling them to watch a playlist.
I'm not telling them, go watch eight hours of my videos.
But a lot of them do, right?
So by the time they're on the phone, they're like, I love this Russell guy.
He's amazing.
They're laughing.
They're crying.
They know my stories.
And the sales guy is like, this is so easy.
Like this is insane.
Right? This guy's like, this is so easy. Like this is insane, right? So that's the secret sausage to be thinking about is that little window between book a call and the show up of the call is the most valuable time.
And then what happens also at the same time is when a sales guy gets on our calls, like our sales guys who do the calls for us are really smart.
Like they're also in the spot where they're not just like trying to slam, you know, trying to sell something.
They're on the phone and the person's like, yeah, I saw an ad yesterday and it showed up.
They're like, cool.
And they're like, I'm not going to try to sell something. They're on the phone with the person. They're like, yeah, I saw an ad yesterday. I just showed up. They're like, cool. And they're like, I'm not going to try to sell this person right now.
So what the sales guy will even do is like, I know they're not warm enough to actually invest in this probably.
The sales guy will then use this as a training session.
Like, cool.
What I want to do is I want to schedule another call in three days from now.
There's this playlist I want you to go watch.
Go watch this playlist.
We'll book a call in three days from now.
That way we can have a conversation.
And then it pushes back.
So the sales guy knows that.
Because what happens a lot of times, the sales guy is, like we're trying to get the money on the lead
sucks. It's dead. Instead of the guys like leads not ready yet. Cool. Let's rebook in three days.
I want you to watch this video, sends them to the playlist. Person watches the playlist and watch
some stuff. Then the call comes back and the person's like on fire. Like I love Russell. Like
cool. Do I sign up? Like, yes I do. Right. So it's just like, it's those little pieces of like
warming them up before the call. It's right. You think about like the webinar, like why do we do a 90
minute webinar, Russell's? Cause I've got a 30 minute pitch, but I got to wrap it in content
for an hour prior to the pitch, right? Why do we challenge? Cause I got a, I got a, I got a 30
minute pitch. I got to wrap it in a five day challenge to warm them up for that. Why do I do
a three day event, Russell? Cause I got a $10,000 pitch. I got to wrap it in three days of content.
Like it's all about that, like building the relationship. The more time someone spends with you, the more money
they will spend with you. And so that's the biggest conversion metric I'd be focusing on in
your VSL funnel. Because the other things you can keep tweaking and changing, increased conversion
and stuff, but the time spent with you prior to them showing up on the call is the number one
thing that's going to increase the sales call conversion rate. Got it. So my takeaway basically
is increased consumption. Yeah. Yes. In fact,
okay. Speaking of that, we used to have a, we had, um, uh, when ClickFunnels,
we first launched ClickFunnels, we're trying to get to increase conversion rates. And that was
the same thing we created. I forgot about this campaign until he said consumption. We call it
operation consumption. And it's like, how do we get these people to consume funnel content? So
they want to use funnel software. And we had a whole campaign that was internally called
operation consumption to get them to consume content. So they would use funnel software. We had a whole campaign that was internally called Operation Consumption to get them to consume content so they would use the platform.
And I totally forgot about it until you said that,
and I'm going to go back and see if we still –
I don't know if you saw that campaign out there,
but if not, I'm going to go create an Operation Consumption campaign myself.
So thank you for recounting me back into what we do.
Love it.
Thank you.
Thank you so much, Russell.
Awesome.
Let's give Jonathan a hand.
Great job. Thank you so much. All right, right clayton we've got a couple left here who do we got all right next up we have whitney
prude hey whitney whitney good to see you what's your question hi there um so my question is uh
russell i want to pick your brain about like if you were about if you were to buy my business right now, what would you do to get it to scale?
So currently, I have a multiple six-figure company, but my expenses are matching my income.
So basically, I'm like, gosh, I'm not making any money.
Where do I take it from here?
My system is I run ads on Instagram.
Those ads come into messaging and then, uh, we have a messaging conversation with them, book them into a call.
We do a one-to-one sales call and book them into my program, a $3,000 program. Um, so, uh, it's a
weight loss program basically, but I call it a whole health transformation program. So my focus is it's
holistic, but the real focus is long-term weight loss instead of doing all these quick fix diets,
right? Um, getting to the underlying root cause. Why'd you get here in the first place,
overcoming those things so that when you actually get the weight off, you can keep it off.
Mm. Um, so anyways, that's kind of, that's kind of where I'm at and I'm just kind of staying
stagnant.
So your cost tied, like what is your biggest costs?
Uh, like ad costs or you do organic, like where, where's the.
Ad costs.
So like $10,000 a month in ads.
Gotcha.
Um, do you have organic strategies at all?
I've tried, I've tried organic and I honestly, like in four, four years of doing
this, I've enrolled like one person organic. Um, I I've done organic on LinkedIn and that's,
that has actually worked for me for a time. Um, because I was a pharmacist at Mayo Clinic. And
so I could kind of get like Mayo Clinic people to have like this trust. Um, but organically, like I have never had good success. And then how big is your team? Is it
just you? Are you doing calls and stuff or does somebody else doing them? So I do, I do sales
calls. Um, right now I have a coach that does, that's doing all of the coaching. Um, and then
I have someone that helps with the messaging and someone that does my social media. So, um, so there, there is expenses, right. Instead of me trying to do everything,
but I've kind of transitioned to that so that I have the ability to scale, right? Like I could
take all of these sales calls and then shift, uh, you know, send people onto a coach and be able to
grow instead of me trying to do everything. And now I'm like, well, how do I get these people
coming in and book them? Right. And so then with the, with the, um, the webinar or like,
can I get them coming in on, on like a challenge? I just published a book. Um, and so, you know,
do I do a book funnel? Do I, you know, what are, what are the components of like how I could
from an online marketing perspective, like how could I get this to go?
Cool.
So right now, the core business is lead gen, youth phone call, fulfillment 3,000.
Do you have any other offers right now that are active or that's the only?
So I have one other offer.
So the $3,000 program is a one-on-one coaching program.
And then I have a group program that um, that we sell at 1500.
So it's basically, it's exactly the same. Everything's customized to them, but instead
of being on one-on-one calls, they're, they're on group calls. So like with a, with a webinar
funnel, um, my thought is, you know, I, I would try to get people in first at like nine, nine,
seven and try and get people into my group program. Um, but yeah, that kind
of, that's my second offer. Gotcha. Um, cool. I mean, the biggest thing is, you know, in my
business, I have, I have a whole bunch of offers. The only goal is to break even. So right now
you've got to break even business, which is good. Like that's, but then, yeah, the question is like,
what's the next thing you sell that now becomes the profit side of the business. Right. Um,
and, uh, uh, with the
$10,000, I asked like, how have you built an email? Like do you have a big email list? Do you
email like, what's that look like right now? Yeah, I have, I have 6,000 in my email list.
Um, I don't get a ton of response from my email list. I have about 3000 in my, my, uh, that I can
text and I, I do get pretty good response from like my text messages,
uh, and, and that sort of thing. Are you selling them stuff? Do you text?
But you just push them back in the same, the same $3,000 program, or do you have other,
other offers that? No, it's just, I just have the two. Okay. Yeah. I think, um,
and there's a couple, there's a couple of things. Like one is just like how do we – I'm just trying to think.
If this was mine, I'd be like we've got to figure out some more ways to like build continuity.
Because even if you're doing this stuff, you've got $3,000 offer.
It's one-on-one, which is heavy lifting, right?
That's a fairly low price point.
Yeah.
She's in the weight loss market, which is hard.
It's true.
It's hard. It's hard.
Um,
it's harder to,
I've seen people successful with 3000.
I've seen a couple of people,
a couple of people have success,
like a 10,000 or weight loss program,
but usually they've got some,
some other element into it.
It's not just weight loss.
It's like weight loss and entrepreneurs,
you know,
something like that where it's like they're,
they can justify that the cost more.
Um,
I just look at like,
so if you look at the Brandon and Kaylin's business, like lady boss before we acquired it, what they were really good at, they did webinars.
And they were doing one a day.
But it was a smaller price point.
It wasn't a $1,000 price point.
It was a $147 price point.
So they had an app that had like fitness and challenges, stuff like that, right?
And it was – I think it was like $27 a month or $37 a month, or you get lifetime for 150 bucks.
And that was the offer.
So what happens, someone registered for the webinar and they would go put them on a trial for the app.
So they got the app trial.
So they preemptively got on the app and it just had recipes.
Anyway, and then they would do the webinar and then they would sell basically like,
you get lifetime access to the app forever, plus you get, and they had a bunch of other stuff they put in there.
But that was their business.
And it was $150 offer.
And if they didn't buy that, they on the continuity so between the two they built a
huge continuity business a huge offer there and eventually took those people and then they launched
them into high ticket into they had a 3 000 our coaching program they had supplement program they
had like all these other things but that front end was extremely profitable before they ever
launched in the back end things it's like i think for you it's like the way lost market like the
like the the price points that seem like it crushes, it's usually lower.
But you have things working here.
So it's like how do you build that front-end engine where you can start just getting people in and getting people on continuity so you start having more continuity of recurring income, which probably take a lot of stress off your shoulders.
But then having an offer that's – it's not super high ticket, but it gets people into your world, gets them to commit.
And now it's like those people are the most likely to buy a $3,000 offer as well.
You know what I mean?
Yeah.
And so that's what I'd be looking at,
an offer like that that gives you both things, continuity,
something that you could successfully sell on a webinar
and then creates perfect leads now to push into the high end.
You know what I mean?
Yeah, so my webinar actually, instead of going to like a $1,000 offer,
I would be doing a webinar to like
150 offer maybe it's 197 something like that yeah in fact like a 200 offer or something and maybe
have like an upsell yep in fact if you own the prime mover foundation program um in the webinar
swipe files i literally have kaylin's webinar of her pitching this offer so you could go and you
could watch the entire webinar of it and they can, see how she positioned it at the pricing, all that kind of camera was
one 47, one 97. But the core part of the offer was just the monthly thing you're paying $27 a
month for now you get it for free for life. Um, and that makes it that offer. I mean,
that was a million dollar a month offer for them, um, running that through, through paid ads.
And then on the back of it, then they launched all the other, the other stuff after that. You
know what I mean? Yeah. Cause even like a thousand dollar weight loss offer is heavy
lifting. Like it's, it's, you know, if you're not tying in supplements, love that thousand
dollar weight loss offer. I haven't seen a lot of people crush that. I've seen people crush
$3,000, 2,500 to $3,500 weight loss coaching offers. Um, I don't know anyone right now
that I'm aware of. It's got a thousand dollar webinar weight loss offer. um i don't know anyone right now that i'm aware of that's got a thousand
dollar webinar weight loss offer that's really crushed it they've been more lower price point
you know i mean it's the lower end okay yeah all right okay that gives me it definitely changes my
focus yeah but if you can get now because even if you shift the mindset like now all of a sudden
like that becomes the break-even funnel for you.
And then $3,000 all becomes profit.
Now you don't have to spend money ever on the back end.
You spend on this first-end thing.
And I think you can make it profitable, but let's say you don't.
But now you're generating 1,000, 2,000, 3,000 leads a month coming through that because it's faster, lower price.
We're building up continuity income coming in on it.
And then from there, it's like now each month you're doing campaigns into the 3000.
That's all just pure profit.
Now,
the other thing I will warn you of now,
because as this starts scaling that you're going to struggle,
it's like the one-on-one coaching over time will drown you.
Right.
Even if you've got somebody who's doing it,
like that's the,
my,
this is like the,
the progression of most people doing this.
Like,
you know,
the same way I did one-on-one coaching,
the point where I got overwhelmed,
I couldn't do it. Then we switched to group coaching
until eventually like that stops having the diminishing returns. If you look at the third
version of coaching, which is what we're doing right now has been the most scalable, a way to
do coaching and the most, um, uh, highest success rate of coaching we've ever done. And so that's
what we're doing inside of prime mover foundation program where it's facilitated. So, um, I would So I would start looking at doing a version of facilitated stuff now for you because if you start structuring that, when it starts growing and scaling, it will take that pressure off your back.
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That's rocketmoney.com slash Russell. Do you want to explain what the facility is?
Oh, 100%.
The facility doesn't even run the facilitated coaching, but I'm trying to convince everybody.
In fact, part of the reason why you guys should be part of the foundation is see how we do facilitated coaching. Cause it is,
like I said, on our side, the least intensive to fulfill on, but has the highest success rate.
Um, since I was doing one-on-one coaching. So it's like, it's, it's like the best of both
worlds. It's easier for you as fulfillment, better for the end client as well. And so I'll
have him walk through so you can understand how it works. Well, I said this the other day too.
It's so crazy about this is I think Brandon, who runs a lot of these cameras, last time we did this, he's like, are you ready for Monday?
Like there's a lot of people who just joined this thing.
I'm like, yeah, it's no different.
I just add a couple of breakout rooms.
It's like it's all the same.
So how this works is you come in, and we have people who understand this stuff inside and out.
But what's so cool is to take the pressure off of Russell.
Russell would be in teaching the same thing every single day, you know, six different times or
whatever, if he was going to do this one-on-one, there's no way for you to like sustain that.
It's like getting max heart rate and trying to run a marathon. It doesn't work, right?
You always burn out eventually.
Exactly. So what you can do is you can offload this and, you know, we have very talented
facilitators, but it doesn't
mean that at first you have to have somebody that knows your product inside now we do but you know
we're at also at a different scale but you can have somebody who comes in who can facilitate a
conversation be charismatic on camera and push to trainings so for example we'll come in what's
going to happen monday is everybody's going to come in. We explain how this works.
Monday, it's probably going to be me live.
Other times it might be Jordan.
It might be Chris with a K.
We call him special K to differentiate, you know, Chris with a C, Chris with a K.
Just for fun.
He likes it.
It's a term of endearment.
It's nothing, you know, it's like a cereal.
Anyways, right?
But here's what happens is we go in there and I'll do a little thing. And we have workbooks that are all built out. And we say, all right, now what we're going to do is Russell's
going to now teach you X, Y, and Z fall along in the workbook. And then we push, we say, Hey,
all right, we're going to push it over to Russell. And boom, now Russell's a media on video and he's
teaching these things, but here's the secret. Russell's not live every time. Okay. So he's in
there and he teaches it, but guess what? I am the facilitators are live. And then we come out and we always call this listen, learn, work,
share. So you're going to listen to what's being taught. You're going to also like, um, learn as
you do it. Cause you're learning the workbook. Then we provide specific times for you to actually
workshop these things. So it's not just learning and saying, okay, good luck. We provide specific
timeframes right then and there for you to go and get the work done.
For example, on Monday, we're going to get your offer done.
We're going to go in and we're going to figure out what your level 10 opportunity is and get your offer done.
We can provide workshops to do it and then breakout sessions where you can practice that.
There's something so powerful when you jump into these breakout sessions and you say, okay, let me try this offer out on another human that doesn't know me, doesn't know my offer and is fresh. Right. And then, so we'll go do that.
And then you get so much feedback. And then a lot of times we'll do hot seats and so on,
say best ofs. But by the time you're done with three, four hours of a facilitation,
you have something started. It may not be completely done, but you have something started.
Then we have these kind of breakout, uh, we call them show and tell Q and A's, which is super fun because people who have actually done something
and had some results or not had results, they come and show a very specific part that they've done.
And then other people can bounce in and say, Oh, I really liked that. I really liked this. Oh,
tell me your results. How did you get that result? And then we open it up for questions, right?
That's where scalability, um, can get a little difficult, but you could do breakout rooms. Like sometimes we'll have all three facilitators in there and
we take breakout rooms. We can get more questions answered. So this is like an infinitely scalable
thing. Yes. At some point you might have to add, but it takes a lot of pressure off of you of
having to sprint a marathon, right? So it works really, really well. Um, that's kind of how they
work. Yeah. So just think about as you're, as obviously one-on-one coaching is working for you now, but just thinking about how do you
structure those things so that you don't, when this hits and it starts blowing up that, that
your person who's doing fulfillment doesn't drown. Right. And safety for you on sales side,
like right now, if you're doing all the sales calls, eventually you get capped out as well.
Right. So it's like thinking through like if the webinar can do more of the sales or how do you,
you know, all that kind of stuff. Yeah. Yeah.
And, and, and we always give them a full map too.
Right.
So, you know, it's not just, oh, I'm going to go to any one of these.
That's why Russell says, don't get overwhelmed.
If you jump in and you say, okay, what am I supposed to do?
We'll start with fountainhead.
Don't just go into linchpin.
Oh, and then I see an alchemy thing on Thursday.
I better go to alchemy.
Oh, and then there's another linchpin thing the following Monday.
Like pick, pick the path and we'll help you do that.
But same with you. If you have something where they can see what the result
is, they're going to get after, for example, six modules, then that's what you do. You give them
that roadmap and here's step one, here's step two, here's step three, and give them instead of that
big elephant, you give them that one piece at a time, that one bite at a time to make sure that
they know the start from this. And that's, I think what's been great with this too, is because,
you know, Russell wants you to go deliver a lot of times. And this is allowed a very structured way
because all of your shiny object people, I know you are, let's see some heads. You guys know you
already like squirrel, right? And so this gives you that structured way to say, okay, here's step
one, here's step two, here's step three. Let's now go put it out to marketing and the result.
Yeah. I'm the shiny squirrel person. Chris is making fun of me. I'm the worst offender.
You guys are like, like Russell. No, but that's a superpower too. That's your superpower too,
right? Anyway, I want to go a little long now because I think that'd be helpful for everybody.
Just like thinking through, like, um, we, I talk about funnel hacking a lot and offer hacking.
It's like, yes, please funnel hack us and offer hack us and look at stuff like that. But also
like, look at how we do the fulfillment. Like this is me doing this 20 years. Like we've got to the spot,
right?
This is the fulfillment vehicle that,
that,
that you guys should be modeling as well.
And your fulfillment,
cause it's the best thing we've done to have,
again,
make it easier on the fulfillment side,
but also more successful on the student side.
And it's just,
it's,
it's crazy.
One of the problems I,
this is Russell.
I get so excited.
Like our fulfillment is like,
I would do a three day event.
I just jammed everything in people's throats.
And they're like, this is awesome. And I don't know what to do right now. Cause I'm overwhelmed. And like our fulfillment is like i would do a three-day event i just jam everything in people's throats and they're like this is awesome and i don't know what to do right
now because i'm overwhelmed and the facilitation is like it's literally each framework it's like
you i teach a 15-minute session teaching the framework and then everyone does the framework
yes right and then it's like okay now that's done you come back and do the next framework and it's
cool because i remember brandon caitlin so brandon caitlin were probably some of our most successful
students in the last decade we've been doing ClickFunnels.
And they came in, and it was interesting because they went through – they signed for the Funnel Builder Seekers training.
They went through the whole thing.
It was a $1,000 offer.
And I remember they were on stage like two years later telling everyone, like, went through this course.
And it was funny because afterwards people were asking, like, what course did you went through?
And they told them, like, we have that course too.
And they're like, well, we didn't have the same results why not and they they said the reason why
is because you guys when you watch the whole course they didn't do anything and brandon came
like when we did it we watched video number one and as soon as russell says something we paused
it and we went and did the thing and it's like somebody took us like five minutes somebody took
us three days but we went and did the thing they came back push play and the next thing pause then
do the thing and back and forth and the facilitative way makes that actually happen so they as
fulfillment and coaching when you guys are doing your programs,
it's one of the best ways because it forces people to actually get out of the learning loop
and into the actual doing loop.
As those of you guys who took the leap of faith will know when you experience it all.
It's really, really cool.
I remember that testimonial too.
We put that in one of the webinars too.
And I'm a car guy, and so I recognize what kind.
He never mentioned what kind.
It was like a brand new like ZR1 Corvette or no, it was a Z06 anyways.
And I could tell from the interior, he's sitting in front of Wells Fargo and they're talking about
this and they're like, we just bought our own beach house. I'm like, yeah. And you just bought
a Z06 Corvette too. Like, but they're saying that was it. They're like, we just stopped the tape
and we went and did what Russell did. This provides the structure to do just that one
after the other and go get that
end result. But also don't get caught up in the learning loop. That's what's so cool about these
facilitations. And when you do this with your people is provide them opportunities to get the
work done and then go take action, put it out to market. Like for you, you know, when we start this
next week, we're going to say, okay, go get this done and then go try it on, you know, neighbors
or whatever, and like bounce this off of people, you know, and then as soon as you can get a webinar
ready, that's why Russell's like, what date are you going to do your webinar? And don't get caught
up in just this learning high, right? Go and actually put it to market. That's when you're
going to know if it works or not. Yeah. Well, Russell, we got one more. Who we got? All right. Next up, we have Sam Hickson.
Sam, how are you?
Hi.
Good afternoon.
Okay.
So basically, I do wholesale cell phones.
So we sell wholesale phones and tablets B2B, Apple, Samsung, Motorola.
And we have basically two types of clients.
One is the resellers, like mom and pop stores or other traders, wholesalers. They like our high quality and our long-term warranty. We offer a 12-month
warranty, which is basically unique in the industry. And then there's a second type of
client, which is basically businesses of various types that usually have an app and need more of
a high-touch approach. So they have a problem to solve. They need a product that's going to match
up with their technical specifications
and exactly what they need to deploy.
And I feel like that's where the biggest opportunity is.
We're solving a problem, and there's usually healthier margins.
So my two questions are, number one is, I'm having difficulty crossing the bridge,
I guess, like ideas of how can I apply the one-to-many or perfect webinar to selling businesses' wholesale phones, which is a commodity, and making an offer out of it.
That's number one.
And number two is our current funnel was originally based on the guilt model, where you have to sign up to become a member to access the pricing.
So we had traffic but no sales, and then once we implemented that.
So withholding the price from non-members is what gives us the opportunity to speak to the prospects, build the connection, build the trust,
and allowing for the high-ticket wholesale sale to happen.
I can add a lead magnet to encourage membership sign-ups,
but I guess any ideas there.
And I guess I'll finish up with the question that Whitney asked,
which if you invested in our business, what would you do?
Okay, so the core business is selling cell phones to business.
So a business like mine, getting cell phones for other employees,
is that the model?
That would be an example.
Let's say you made a special app and you wanted to marry it with a specific type of device.
We'd help you get the right device for your funnel app so that you could deploy it to your customers or your workforce.
So is your business selling the phones or the apps or both?
No, we don't do the app, but we help solve the problem of finding the right device
for your specific app deployments scenario. What's the size of business you typically,
you're simply selling to? It's really all over the map. I mean, there's the smaller customers
that are mama pops to buy three to $5,000 orders. And then we have all kinds of businesses that may be buying anywhere from $10,000 to
$500,000 worth of product.
Who's your dream client?
What's the easiest and the best and most profitable for you guys to serve?
Well, the dream client are those enterprises, businesses, medium, small, large, that have
a specific app and a specific need for product.
We have, for example, a POS company that wants to deploy a POS app on their phone
and give it to their customers.
We have a medical company that puts out thousands of phones
for heart monitoring and so on.
So there's these unique business cases
where people need to marry a device with an app.
That's really our dream client.
We have healthy margins.
It's usually large amounts of business.
It's consistent or repetitive.
Is it harder to find those?
I'm sure from a presentation standpoint, who do we congregate together?
Those kind of businesses, are they hard to target and get together?
We have a wide funnel.
We have a lot of organic reach for many years, so people come in every day.
And then it's just finding those
bigger opportunities and the people
flowing in. It's usually a mix
of those reseller types and then these
unique enterprise types
that flow in and we just have to
make sure we get on it and find
the right solution.
When they opt in or whatever, are they
telling you which kind of business they are? Do you have that
information up front? Yeah, they're telling us what they need, yeah.
And the last two questions is tell us a bit about your business, tell us a bit about your needs.
And then afterwards, you guys are outbound calling them, I'm assuming.
Is that the sales mechanism?
Then we pick up the lead and reach out to them.
And when we have that connection with them, we can figure out what their needs are and address it.
Very cool.
And then is it a short sales cycle or is it a long sales cycle normally?
It's usually pretty short.
It's usually pretty short.
Okay.
So the question then, sorry, I went down and wrapped the whole question.
So the question you're asking me then, re-ask that question.
I make sure I'm answering the right thing.
Well, two quick questions.
One is how do we apply the one-to-many concepts to this kind of funnel?
That's number one.
Number two is, outside of making people sign up because they can't access the pricing,
would there be anything else you would recommend?
Gotcha.
So a couple things.
One is, I've seen people do this a lot in the network marketing industry, which may
relate to what you're doing.
So the network is is to buy leads.
We were helping run some of these funnels back in the day.
People would buy leads, and the reps would call people on the phone.
You'd get one rep who's really good, and then 200 reps that can't close
someone for the life of them.
The leads were just getting burned.
How do we make this sustainable and systematic and stuff?
We build out a funnel where basically what would happen is the rep would
just get the lead.
Their job is to get a hot body on the phone right so call in person you get a hot body
on the phone and then we knew that they sucked at selling so all the person they get them on the
phone their job then was to put them on a presentation right cool there's a presentation
happening in in uh 12 minutes right now they're gonna walk through the thing are you available
right now or there's one happening i think it was the script is like there's one happening in
like three minutes from now there's one happening in an hour from now which one can you do
and that was the script right and person's like i could do it right now like, there's one happening in like three minutes from now. There's one happening in an hour from now. Which one can you do?
And that was the script, right?
And the person's like, I can do it right now.
Like, cool.
Here's the link.
It's a 45-minute presentation.
I'm going to call you back afterwards.
And I'm going to find out if you're A or B or C.
And A is someone who's interested.
They got a couple questions.
B is somebody who, and A is somebody who's ready to sign up right now and you're ready to rock and roll. B is someone who you got a couple questions, but if I can answer, if, uh, if everything sounds, if I can answer your questions, then you're in and C is not
interested. So I'm going to call you back as soon as it ends. And I used to tell me if you're A,
B, or C, if you're A, we'll get you started. If you're B, I'll answer your questions. We'll get
you started. C, then we'll leave, we'll leave friends, no harm, no foul. Okay. And the person's
like, okay, cool. And they push them to one-to-many presentation. Presentation happened.
Person comes back afterwards. A, B, or C. I'm an A. Sweet. Here's your, give me your credit card.
You're a B. What questions do you have? C,? C, then they would bounce and they'd go off. And that started
crushing because all the person had to do was get them on a webinar, ask them A, B, and C,
and sign them up. But the webinar did all the heavy lifting of the presentation and the selling.
So that's how long the sales cycle was. Because if you guys are already crushing,
just close them really quick. And I don't know if I would worry about that unless you don't want to
scale people, whatever. But if you're having like inconsistency in conversions and close rates and
stuff like that, you can definitely build a presentation that's then going to do all of
the heavy lifting, break the false beliefs, resolve the concerns, make it really easy.
But then the follow-up call now is just like order taking, you know what I mean?
And I like that. I think we should probably also drip it to them as well, right? So drip
the presentation to them regardless of whether they want to show up or whether they show up or
not. For sure. And then even like unconverted leads, right? So drip the presentation to them regardless of whether they want to show up or whether they show up or not.
For sure.
And then even like unconverted leads, right?
So for us, it's like,
you know, people sign for ClickFunnels and we get a couple thousand a day
that sign for ClickFunnels
and then only, you know,
whatever, 25% of them end up being customers.
The rest don't.
So it's like we have all these leads every day.
It's like, oh, so we build whole campaigns
that push you back to webinars
to try to take the dead leads
and it converts a huge percentage of those people back in.
Even going back to all the leads you've had in the past, right?
Like, I'm sure you've had tons of, you've probably had a huge thing of dead files.
We had 150,000.
Yeah, like taking those people and like, hey, run them through a webinar to like re-get them excited,
re-get them up, and let the gold drop down to the bottom,
and then now, you know, that alone would pay for itself in like five seconds, you know?
Right.
Cool.
Very good.
That definitely helps me with how to apply the one-to-many approach.
Very cool.
And the other thing I do is I'd make a whole bunch of little mini,
like five-minute perfect webinars, three-minute perfect webinars,
put out ads on social media that, like, again, you know,
throws out the big result, three secrets.
Like Eric Thain-style stuff, two to three-minute versions,
you run those ads just to create awareness on the front result, three secrets. Like Eric Thain style stuff, do two to three minute versions you run as ads just to create awareness
on the front end
then lead people to call
and they can really,
I assume through that
you can increase
a lot more front end
phone calls as well.
Is most of your traffic
organic right now?
Pretty much, yeah.
I'm working on restarting
like the omnipresence
retargeting type of thing
so I'm working on that now.
Gotcha.
Cool.
Yeah, I would say
start doing small versions of Perfect Webinar
and start blasting those out as ads.
That way you can control your own future and have access to increased lead flow
as much as you want.
Perfect.
Thank you.
Very cool.
Thanks, Sam.
Give it up for Sam.
That was a little different.
That was good.
That was cool.
Again, so many different businesses inside of our world.
I love it.