The Ryan Hanley Show - You Are Not Thinking Big Enough About AI
Episode Date: June 23, 2026You think you understand AI. I promise you don't. Most founders are missing the real opportunity with it. Bryan McAnulty joins me to level-set. He's an AI builder and the founder of Heights Platform a...nd LatchLoop. Bryan launched the first autonomous AI coach back in 2023. He knows where AI sits right now. He lives it every day. --- I help founders & executives generating more than $10M in revenue find their Easy Mode. Start here: https://ryanhanley.com/subscribe Watch this episode on YouTube: https://youtube.com/ryanmhanley --- The biggest problem, he says, is that people aren't thinking big enough. We break down what an AI loop is. We talk about "service as a software." That means you sell the outcome, not the tool. Bryan explains how AI helps you see around corners. He gives real examples on customer retention. I share my own $400 AI app experiment. I built "Black Ink," a finance tool for solopreneurs. Then I killed it on purpose. I tell you why it was worth every dollar. We also cover why taste and judgment still win. You can outsource your work. You can't outsource your understanding. The future is here. It is not evenly distributed. This conversation will change how you approach AI in your business. It might even crack open a book inside you. Bryan McAnulty builds real AI products for a living. He founded Heights Platform and LatchLoop. He shipped the first autonomous AI coach in 2023. His takes come from building, not theorizing. Don't miss this one. Hit play and reset your AI perspective. Connect with Bryan McAnulty: Heights Platform: https://www.heightsplatform.com/ LatchLoop: https://www.latchloop.com/ The Creator's Adventure: https://www.heightsplatform.com/the-creators-adventure X: https://x.com/BryanMcAnulty Follow Ryan: Website: https://ryanhanley.com Instagram: https://instagram.com/ryan_hanley X: https://x.com/rhanley This is the way. Hanley. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Transcript
Discussion (0)
The biggest problem that I'm seeing right now is that people are just not thinking big enough.
AI is going to be a net positive long term for us.
How do we think bigger?
It would take eight hours of reading per day for about 36 years to read what happened in one month.
Why can't we just build the next Google?
The work itself can be performed by these AI agents.
But the ideas, the taste, the reasons behind what we're doing, that is still what we have to communicate.
I don't know that there's a better tool out there for extracting information out of your own mind than being
interviewed by AI. With AI, you can outsource your work, but you can't outsource your understanding.
So you're not just someone who is using AI to build. You have this very unique business that you
built in Lash Loop where you're actually helping other people build with AI as well. And if we're
going to have a conversation about AI, which everybody seems to be doing, I think it's important
that we kind of level set on, like, where are we right now?
Before we start talking about where we can go in the future
and what a founder should be doing, shouldn't,
how they should be looking at it,
where you see things going down the road,
like, what is the baseline reality
of what a founder should expect
in implementing AI into their business?
And let's assume, let's take two cases here
as you answer this question.
One is, say, the AI native founder,
who maybe has an idea and is coming to a platform like Lash Loop
to actually build their idea from scratch.
And then let's contrast that against what someone
who maybe has a more established business
and is now trying to bring AI in.
What are they, like, what are the realities for them on the street,
you know, in terms of what they can expect to get out of these tools?
Because it seems like there is so much,
I'm going to use the word propaganda,
but not necessarily in a nefarious sense.
It just seems like everyone kind of sits on whatever their biases
and then just projects down the mountain.
And I'd love to as much as we can just have an honest level set.
And then we can push into our biases as we go.
But, you know, where are you seeing the world today
and what is actually possible with AI?
Yeah, great questions.
And it's great that you separated the AI native business
versus the existing business too,
because I think there's differences.
So real quick, backstores, we started in like 2022,
to working with these ideas that were not yet possible.
And then GPT4 comes out,
and suddenly these ideas were possible.
And so I feel lucky in a way that we already knew
some of the things we wanted to build,
and AI made those things possible for us.
But yeah, I've been working on these early AI agent products
and things in experimenting and trying these ideas.
We released the first autonomous AI coach
with Heights AI coach
or my software heights platform back in 2023.
But AI has changed so much since then.
And so where we're at now is kind of like the future is here,
but it's just not evenly distributed.
And what I mean by that is we have reached a point
with the models that have come out between the very end of last year
and right now that they are just so much more capable
than they were a year or so ago.
And the issue is that,
that there are some people who are massively taking advantage of that
and are getting so much value from these models.
And there's others who feel like,
oh, this is the same chat GPT or whatever
that I was using about a year ago.
And they kind of don't realize the differences
or what's available to them.
And so I would say for the AI native business,
I think those kind of founders and creators
are kind of figuring this thing out already.
whereas the existing businesses,
I think they have some things to do about how they,
like, I don't think this is about, like,
how do I fire half of my team or something like that?
I think it's more about how do I change the way that my team thinks
of how they work with AI,
because everybody is being, is now able to become kind of more of an operator
of controlling these AI agents and directing them in a certain way.
And, yeah, so I guess,
So real quick of like where we're at now,
but I guess to be more concrete on like what the models can do now is
I've been seeing my own usage in like writing code.
I remember at the end of last year I was using like 500 million tokens per month
in these coding agents.
And at that time people were like, wow, that's kind of impressive.
And I remember some people were surprised by that.
In beginning this year, it was like a billion tokens per month.
And then I remember hitting like the next month was two billion.
Now it's like over three billion.
And the amount that I'm able to use just keeps going up because the model is so good,
but the work that I'm putting in is not necessarily more.
And so we're suddenly seeing this, like, massive output that I'm trying to, like,
talk with other developers because I don't even know what the baseline is anymore of, like,
what is a high amount of, like, code changed in production per month or something like this.
So you just described a scenario that I think, so first of all, to level set,
the audience knows this, you may not.
Huge AI optimists.
So this is something I've been pushing on my socils and stuff a lot because I'm,
I think that all these AI Dumers out there are doing everyday users of AI,
particularly business owners will say in the small to medium size space,
mid-market space in particular, who may not be tech founders or tech-oriented.
It doesn't mean they're Luddites, just, you know, it doesn't come naturally,
which I would put myself in that scenario.
I believe in technology.
I've been around in my entire career.
but I was never a coder.
I took one C plus class in college and was like,
nope, this is not for me.
But I appreciate it.
So now, if I wasn't kind of as open-minded to this stuff
as maybe I just my natural proclivity,
I may buy into this AI, you know, is going to wreck all jobs.
It's going to remove all satisfaction from work
and people are just going to be, you know,
taking some universal basic income and having no purpose in light.
And I'm like, none of that is going to happen.
none of that is going to happen.
That is all this crazy, almost like demonic scenario of what AI could be.
And I guess there is a percentage chance that it could happen,
but it's never happened before yet the same language that's being used towards AI right now
by the Dumeers was used when the printing press was invented,
when the car was invented, when the internet was invented.
You know what I mean?
Like we've been told this over and over and over again.
So, okay, I'd like to believe that history,
rhymes and sometimes repeats.
And in that case, you know, things will be different, right?
The world was different after the car, then before the car,
different after the printing press than before.
But we're still here.
We're flourishing.
And I honestly believe that.
I think what you said, though, that's really interesting.
And I want to frame it.
And then you take this where you will.
You said, right now, no one really understands what the baseline consumption versus
is output of tokens is what you should be getting as an ROI or as output.
Okay.
And that says to me that we are living in this kind of wonderful FAA-F-O moment where the answer
is most likely go out and do it, play around or, or make a more serious push,
depending on where you are in the curve of AI adoption understanding.
But you got to be out there in the game, you know, pushing code out.
and trying to build stuff, even if you never use it in your business,
just to understand what it does,
but you have to be playing around with this stuff to have a feel for it.
And that there isn't really a right or wrong answer today.
Is that a proper way of framing this, do you think?
Yeah, I completely agree.
I think you have to try out things with these models.
And I think the biggest problem that I'm seeing right now
is that people are just not thinking big enough.
And I realize it's a thing for myself.
I have to constantly challenge myself of like,
well, how could I just think bigger on this?
And do something that before it would have been like,
well, this is like a year-long.
effort or this is like a year-long effort with a team. And now it's like, okay, well, let me
try this over the weekend quick with the AI. And so even if you tried something like maybe six
months ago and AI couldn't do it or AI messed it up, yeah, why not try that again now and see like,
okay, if the AI does do it, okay, well, can you think bigger than that? What's something that is
more impressive? Can it also do that? And I think people are getting stuck in like building this little
thing, but not thinking forward to like either where there's a go from there or what could you
actually accomplished from there because I completely agree with you. I don't think we're all
going to lose our jobs and have nothing to do. I think there's a lot to do. And I think we're
underestimating the things that we could be doing now if you have this resource of AI that an
individual can direct it in so many ways. Yeah, I just saw an article, the CEO of Cognizant,
one of the largest management consulting and tech consulting firms in the world. He just came out and
said they are actively recruiting 20,000 undergrad graduates because they've, what they're doing
with AI has created so much additional work.
And like, whether it's orchestration or human in the loop touch points or output validation
or all these different things that need to be done by humans, that they're out there
recruiting 20,000 new employees.
That's white collar work, right?
And you also think about all the contractors
that need to be done to build the infrastructure
to build, you know, I mean,
what no one's talking about right now
that I think is really interesting is,
you know, you're consuming three billion tokens
or using three billion tokens a month
and from what I heard, it's probably only going to go up, right?
Well, we need more like infrastructure
in terms of hard wires and electricity
and that's all going to need to be done by contractors.
And that's not like a two-year project.
That's like a 50-year project.
So, you know, I think about this and I'm like, okay,
if we can all agree, and I know many people won't,
I will get hate on YouTube and in the clips that we pull from this
for being an AI optimist, I always do.
But my point is if for the purpose of this conversation,
if you guys are listening at home,
if you can just, whether you believe it or not,
buy for the remainder of the conversation
that AI is going to be a net positive.
long term for us.
How do we think bigger?
Because I love that you said that.
And I've actually found in my own work,
questioning some of my own,
like assumptions in what you just said, right?
Like it doesn't take a week or a month or a year to build something.
It can take a couple hours on a weekend to have even a functioning prototype of maybe,
like I built this little connector between my web,
website and this other tool that I wanted my website to use.
One, it would have never been able to do it before unless there was like a WordPress
plugin or something.
And, you know, I had completely torn my website down and rebuilt it from scratch so that it
could be like an AI native website.
And then I built that connector in 45 minutes using Opus 4.8, right?
Like I just went in.
I said, here's what I want to do.
Here's the other system.
I want my website once a week to ping this system, pull these results.
analyze it, deliver it back to me, right?
And it just builds it, tested it, prototype out the door.
It doesn't mean there aren't still iterations to be done,
but that was like two hours on a Saturday morning
where that connection wouldn't even have been possible
or I would have had to use multiple systems
or, you don't mean all these other options.
And that's this tiny little microscopic idea.
So if I'm sitting here and I'm looking at my business
and I'm going, you know, I'm starting to maybe catalog
where some of our friction points are
or some of where our like hard passes are
where one system doesn't talk to another
and a human has to literally pass that information.
How do I start thinking bigger
about what AI can do for my business?
And let's take the scenario of a pre-existing business,
not a AI native build from scratch.
Yeah, it's a great question.
So, yeah, I want to give also like a perspective on,
because I completely agree with you,
we're going to just keep using more of all this.
I think people are really still underestimating the demand that there will be for the AI usage as the models continue to get better.
Because, like, those who are business owners, those who are like at the forefront of trying to build things with these tools are now able to suddenly use, like, way more.
But yeah, I think it's just going to keep going up.
And like to give you perspective, I remember when I hit like the two billion tokens per month, I tried calculating like, well, what does that actually mean?
And it would mean that if you want to read every single token going in and out of the model,
it would take eight hours reading per day for about 36 years to read what happened in one month.
And so it starts to get crazy of like where this is going from, we send a message to chat GPT,
it sends a response to now you have these agents that are able to run for some period of time
and actually accomplish work for you.
And so what this looks like kind of like the roadmap for what I think business is.
should be doing where they should be thinking is I'll give you one example of like where I kind of
challenged myself to think bigger recently. With my business heights platform, we help creators and
entrepreneurs who are building these online knowledge businesses, a community membership, a course,
a coaching offer. And we've been working internally on this like survey that we're trying to put
together to try to understand the creator economy as it is right now in 2026. And so we're
pulling data from like our platform internally. We're making a search.
to ask people about and things like this.
I was thinking to myself recently,
like, I would love to know about, like, other platforms
and competitors and stuff, even like,
not just to know about competitors,
but just have a broader picture of like,
where things really as a whole and not be biased
by like just the kind of creators on my own platform.
And so I thought to myself, well, why can't I just be a next,
why can't we just build the next Google?
Why can't we just build a Google where we have our own web crawler,
web search that's going to build a database,
a database of every creator out there,
and learn all about them, learn what they're doing,
and then we can be able to, like, pull data from that
and understand, like, okay, the creators who have been around longer,
do they have, like, they have this many web pages on their site
versus somebody else, and, like, where can we pull interesting information from that?
And before it would have been, like, okay, well, this is a really, like, complex project.
And now it's something that, like, the MVP is built already from, like, a couple prompts.
And so, like, things like that that you would just never consider,
like, even being able to do for your business are now the,
It's like, it's just, if you have the idea, like, might as well try it.
And I think that the way that you begin to think these ways also is that you have to be able to learn to communicate like your intent in like the clearest and fastest way possible to get these agents involved in things.
But stop thinking of it like task by task of each little thing.
And it's more about now like a broader, bigger plan.
And so like the kind of prompt that I gave like an AI agent for building that kind of search engine was not like a couple sentences.
It was like a 20-ish page or so prompt of text of everything that it had to build.
And then I let it do it and just walk away and see what happens.
And I also didn't have to write the 20 pages, right?
So I was communicating with AI kind of having it interview me to understand what we actually need to accomplish here.
than it wrote the 20 pages of its own implementation.
And I said, that looks good.
Let's go for it.
But I think the founders out there need to be thinking for themselves
and for how they have their teamwork in the future
is designing these processes that you can delegate.
And I'm very happy to see that like the last couple days on X,
people are talking about loops.
And that the future of working with these agents is you're designing loops
that are going to be running for you in your business.
And that's great for me because our coding agent is called latch loop.
So hopefully that sticks around.
But the phrase sticks around and people can hook onto it there.
But yeah, I think figuring out where you can design these broader goals
that you want to distribute the attention to,
so you can have AI working on these kind of bigger picture things
that you may have not even considered before.
Can you just explain the idea of a loop?
because I saw that as well on X,
but I'm sure most of the audience is unfamiliar
with what that term means
and its implications to building.
Yeah, because I remember,
I was talking with,
I went to Open AI Dev Day last year,
and I went to the separate event
of, like, devs talking at this,
like other people building these AI agents.
And I described the name latch loop
of our coding agent to them,
and they didn't understand what it was either.
But the idea to me is that when,
in programming, if you have a loop,
it's saying like,
okay, while this thing is true, like continue and repeat.
And so what developers found out is you have a tool like chat GPT,
and you can send a message, it sends a response.
But if you want to keep working, you have to have a way for it to continue in a loop
and work on something.
And so these kind of coding agent tools that we see,
what they're doing is we're giving them a goal,
and then we allow the agent to continue working.
So after it edits a piece of code,
the system shows that back to,
to it and then it decides, okay, now this is the next thing I'm going to do, this is the next thing.
And some of these tools will even do things where like if there's a to do list, like the
agent has to, is forced by the programming to repeat until the to do list is finished.
So that's the idea of a loop and some of the ways that you can do these things like inside
chat chbt directly or inside these agent tools is a lot of them have like an automation section.
This is the easiest way to set something up as a non-programmer.
If you can think of a task that you would have repeated,
you can have a small loop that is repeating daily, weekly, hourly for that.
So something could be like find one small bug in my software or something and try to fix it.
Or find one file that's getting too long in my software and try to optimize it and make it shorter.
And like these are little things that maybe you would want to spend some time on.
But like now the AI can do it, you can just have that kind of running on a repeat process
and it's just constantly approving.
that doesn't need your direct input necessarily.
Yeah, and maybe, so I use,
I set a couple very simple ones up where to handle email,
because I don't, I've tested almost all of the, like,
AI email tools, and I've just never,
I've never really been happy with them.
I just don't, it ultimately comes down to I don't need all that,
and I like working inside of Google's kind of native email system.
I have it set up already the way I like and all that kind of stuff.
However, there's certain recurring emails that I get,
that I just don't want to clutter up my inbox.
And I know you can create certain tasks inside of Google natively,
but it ends up being you have to have 400 of them
because it tends to be very like specific one-to-one kind of stuff.
And I have like just for the audience mostly,
not this won't be revolutionary for you,
but like receipts for my business.
So anytime a receipt comes in,
it's scanning my inbox twice a day,
once in the morning and once in the evening,
it's finding those receipts, tagging them,
moving them to a folder,
and then forwarding them to my accounting software.
Boom. So now the receipts that I get, however many of those come in a week, day, or month, etc., I never even have to look at them. And if I see one, I know it's ultimately going to be taken care of and I can just scan past it. And that way I don't have to set up individual rules for every single vendor that sends me a receipt on a weekly or monthly basis. Now the AI is finding it and then, et cetera. So that would be an example of some like an automation inside one of these AI tools that you could set up that's fairly basic, but ultimately
create an increase in productivity.
Now, what I hear you saying is this actually is something that's very powerful inside
a coding agent.
So if I'm trying to actually build, let's say I'm trying to build a connection between
two systems that there isn't necessarily a tool for or maybe the tool is kind of priced
in an analog or digital era style and I don't want to pay the $150 a month for it, I can
potentially, you know, I can potentially build that connection myself.
you know, you would, what these loops allow you to do
and then push back on where I'm wrong here.
I'm just trying to steal me in your case.
Like, that loop allows you to, as you described,
have the AI.
So what I would do is I would have the AI interview me.
I might pull up quad or chat GPT or whatever my favorite is.
I would tell them what I'm trying to do and maybe say,
hey, interview me to create a plan that I could deliver to a coding agent.
Right now that AI is going to interview me.
I'm going to take that output.
I'm going to deliver it to say latch,
and a tool like latch loop.
And now I can give that to latch loop and say go.
And I don't have to be sitting there now,
you know,
if this loop technology is involved,
I don't have to be sitting there hitting okay, okay.
Because I know like the early stages of them,
like literally you had to sit there and hit,
you know,
okay to move on,
okay to move on,
like even,
you know,
over and over and over again.
And that almost defeats the purpose of the power of these tools.
Is that kind of what you're describing?
Completely.
Yeah.
Yeah.
So with the combination of like the,
agent harnesses a tool like latch loop,
plug code, code, codex, and
the model's getting better, now we're at the point
that the model can continue towards
this goal without having to
you say, continue, continue, or okay,
okay. And
so, yeah, so it can progress
more deeply on bigger
things. I will say, though,
that I don't want to go too far
in this direction without addressing
that if we think
to the future of where all this
is going, if you say, okay, well, Brian,
If we all have these magical AI agents building everything for us,
imagine they continue to get better and our business is being built essentially by these
AIs that we're directing, what becomes the difference between my business and your business?
If we all have the same agents that are running.
And what I would suggest is that business is just how you do things.
And if you look at like Apple versus Windows and like remember the Mac versus Windows or Mac versus
BC commercials.
And Apple has always said, well, like, we have this very specific process of this is the way that we design a product or this is the way that we design software.
And so in your business, I think it's very important to identify that for yourself and realize that that's what is unique and that's going into all this.
So we're not trying to have the AI just generate slot for us.
We want to make sure that we're getting these unique ideas and everything into what we're trying to articulate and create.
but yeah like that's that's the most important thing so like the work itself can be performed by these AI agents
but the the ideas the taste the reasons behind what we're doing that is still what we have to
communicate i love that you just use the word taste i use that all the time like when i'm talking to
people i'll say it's judgment and taste that's going to be the defining characteristics it's like
yes you might be building a new CRM product for
plumbing contractors or something, okay?
And there are other people there.
But it's what is that unique output?
What is that unique spin?
Just like it was before.
It's like I feel like somehow, especially when new technology comes and we saw this again
with the internet, we saw it with APIs, it still comes down to what is the unique idea,
whether humans are coding it or Opus 4.5 or codex or, you know, whoever is coding it,
whatever agent you're using, it still comes down to what is that explicit,
and unique output and your judgment as to why that's important, that look, that feel,
maybe it's thinner or slimmer, you know, more modern design, or maybe it's, you know,
just massive amounts of data that, that, you know, weren't possible for, whatever you're,
it's that taste in judgment that as has been the case for the history of humans creating
things that is still going to define these products, even if agents are coding it.
I mean, that's what I hear you saying.
Is that correct?
Yeah, yeah.
Yeah, I think what we're all doing and where this is going,
whether you're building software or something else,
is that we're all kind of communicating intent to direct attention.
And so before AI, that attention was like directing human attention.
Like, where are our employees going to work on something?
What is important for us for them to focus on?
Now it's on these AI agents and explaining to the agents
what are the things that we want them.
to kind of essentially spend this attention on.
I want to come back one more time to this idea of not thinking big enough.
So for you, when you sit down and you start to vision, you know, kind of map out,
we'll say a new product completely or a new function, a new feature.
Like, how do you make sure that you are thinking big enough, you know, using your words,
thinking big enough about that thing, that you're pushing.
the envelope as far as possible with these tools so that you're not just another
commoditized, you know, app builder or whatever, right?
Like you have a unique feel like, how do you ideate through a, do you have a process
for ideating to make sure you're capturing the full extent of what's possible for this
idea that you may have?
Yeah, I think it comes back to what we were talking about of like just playing with the
models and finding out.
I think, I don't remember if this is the exact quote.
I think it was from Yossi.
on X. I remember some investors and other people started quoting it and everything,
what he said is that with AI, you can outsource your work, but you can't outsource your
understanding. And so it's your job as a human in order to be able to communicate the things
that you have ideas about and the things of where you care about, you have to be able
to understand. And so the good thing is you can use AI to help you understand those things
faster, but in part that's from trying things. And so thinking about, okay, well, what if we did this?
And it's not so much a thing of cost anymore of like,
okay, well, I can't go and spend tens of thousands,
hundreds of thousands, or whatever dollars
and hiring a team to build this thing
that they may end up to throw out.
But now you can just ask AI to do it.
And there's still a cost of the tokens,
but it's tens or hundreds of dollars
instead of hundreds of thousands.
And so, yeah, it's just like, okay,
well, it would be cool if I could do this
and just try it, see what you get.
You might get something that, okay, actually,
this is not there.
Why is it not there?
Is it because of something?
technical thing I don't understand.
Is it something else?
And whether you're a developer or not,
I think you can begin to kind of work through these things
by like taking that process with it.
Yeah, I actually have built three different applications
that I have since just blown up or completely deleted.
But the process of going through, like one of them,
I really love the name that I came up with and I got the URL.
So I was like super excited, but it was this idea of what I call,
I wanted to create a finance tool for like solo entrepreneurs.
Because I know for myself, I have my personal bank accounts, my personal credit card,
and then I have my business bank accounts and my business card.
But like essentially, you know, they operate in a very similar and very close ecosystem
since I'm the only employee in the company as a solopreneur.
And, you know, in any contractors I paid, you know, 1099 or whatever.
But like, you know, I'm not paying payroll to anyone.
else except for myself. And then that money is essentially money that, you know, I can use in my
personal life. And I was like, there's no real good tool out there for mixing those two sets of
finances in a single view, but being able to keep them separate in terms of understanding what
money is in the business accounts and what money is in the personal accounts. Okay, that was the
idea. I called it Black Ink and I was like, all right, I'm going to build this thing for myself.
and if it works, hey, maybe there's something here.
And I went down the path and I built this thing out
and it cost me maybe $300 or $400 in tokens
over the course of a few weeks, you know, putting it together.
It wasn't my primary focus.
So, you know, I was taking my time.
And I got to the end and I was like, this is cool.
But there's some pieces here that are pretty complicated.
And ultimately, this isn't really a business I want to be in.
And then a perplexity computer came out with their finance tool.
And I was like, okay, that's,
That's $20 a month.
And ultimately, I've moved to Chat TBT's new finance tool,
which I think is absolutely fantastic, to be honest with you.
But I was like, there's better things out here for 20 bucks a month
than I think they're going to eat this process anyways.
But it was the process of building it helped me understand.
What does it actually mean in terms of integrating a plaid into a business like this?
What kind of security structure do I have in place for them to even give me access to their API?
etc. How do I have to map this out? I made a bunch of mistakes because I didn't go deep enough
on what I wanted from the business side in terms of telling the AI. So it kind of came out wonky.
Okay, there's a lesson learned. I didn't map it out or plan it properly. And ultimately, like I said,
it was like maybe three or four hundred bucks tops. And I ultimately blew it up and decided I didn't
want to do anything with that. But to your point, even though nothing came out of that from like a
financial or usage standpoint in the long term,
I now have a much clearer and richer understanding of what it takes to
develop a project from the beginning and what some of these
more complicated or more secure connections are going to cost,
what it's going to take to build to them,
what they're even going to allow,
what you need to do and prove to them in order for them to even connect to
your system,
et cetera.
And that's how you develop this understanding.
And it's why I come back to this idea of like,
this is the F-A-F-O moment, like probably of our generation is right now.
And it seems like the people like yourself like to include myself in there,
even though I'm far less technical than you.
Like, even if you don't end up being a hardcore builder of technology,
I think taking on some small projects and trying to build some of these things,
even if they don't end up working, is going to pay massive dividends into the future.
future. So, you know, I want to, and where my question kind of going here is, is this idea,
which people have kind of gotten away from this term a little bit, but like vibe coding.
And I want to set just a little bit more context and then I'll pass it over to you. I was listening
to very famous podcast. It was all in podcast. And they had an investor on. And I don't want to use
his name because I think this guy is brilliant, but he's just hammering on vibe coding,
hammering on it.
This is not the future.
They're not going to build relevant applications.
On and on and on.
He's going.
Now, if you listen to the full podcast,
he then gives away at the end that he's also a massive investor in Salesforce and
HubSpot and all these SaaS tools, right?
So he has a vested interest in people not creating technology that competes against them.
And but what I didn't like about that was if you were considering
starting to build your own applications
or there was an application
you were thinking about building
what he was putting in people's brains
is that somehow vibe coding
is less than, right?
Or is never going to be equal
to the quality of technology
that an army of Salesforce developers could create.
And maybe, you know,
being that you have all this experience,
not only with Heights platform,
but ultimately with LATJU as well
and you're seeing people do this in real time,
where you know what would be your push one would you push back i guess on his argument that vibe
coding can't produce real functional commercialized large scale uh applications and two you know
we'll start there like do you agree would you push back is it possible to build commercially
viable applications for someone like myself non non technical uh but i have an idea yeah so i think
there's a couple things i think about this uh number one is
I wouldn't suggest that a business go out there
and try to replace all their software
by vibe coding it and think
that's going to save them some money
because the reality is
that you purchase that software
to help you achieve some kind of thing,
probably save you some money,
and even if you get like version one
done pretty well and you think you're happy with it,
most likely the company that's been building that software
and has made millions of dollars
or has millions of users because of it
has fixed so, like tens of thousands
of small problems
that people have reported to them and figured out
or thought of different ways of doing things
that you don't want to have to go necessarily go through that
if you're trying to replace some small little tool
that you use occasionally.
And so that would be like the case against it.
However, if you are saying that like I have this goal
that I want to build something, put it out into the world,
I would love to be able to make my own product,
but I'm not really technical,
there are some things that you have to be aware of
in terms of like security and all these things
that you will have to, like, undoubtedly learn certain things
in order to be successful
if you're not ever planning to have some developer help you.
But you can absolutely do that.
And it's such an incredible time to be building something.
But I would kind of go back to what you're saying before
about the app that you built
because I think you touched on something that is really important.
And is that if we keep going in the future here
and all this stuff keeps evolving,
where does business go?
and how do we decide what we should even build?
What is even worth building?
And like you mentioned, the thing that you built,
now suddenly there's ChatGPT finance,
which is doing it so well.
So how do you decide to build the thing
that is not just going to get built
by somebody else so easily
or something like that, right?
And I think that where everything is shifting to
is towards building for outcomes.
And so like building something that delivers the outcome directly
instead of just helping to achieve the outcome.
And I don't know if you've heard
of seeing some people talking about
that it's not software as a service,
anymore, it's service as a software.
I think that not only is software moving this direction,
but I think even like agencies are moving this direction.
So software has to become more like a service.
Agencies have to become more like a software
in that we're not just delivering something
that's gonna like, people would buy the software
because they hope that if they click around the software,
it's gonna help them maybe achieve something faster.
Now there's no reason to learn software anymore.
There's no reason to be clicking around software anymore.
I can say that as somebody who I'm building
the software for a living, right?
what people want to achieve is the outcome.
And now with these AI agents,
you can build these agents
that just help deliver the outcome.
And it doesn't have to be through the software directly
and only the software,
but it can be the combination of like,
if it is an agency,
your team plus the agents
that your team is working with
in order to deliver that for a client.
Okay, so I'm going to break a scenario down for you
and then you tell me if this is what you're talking about
because one, I 100% agree.
I think the audience,
I think the idea of service as a software
could be a little vexing for some people,
maybe just before they wrap their head around it.
So I produce a decent amount of content on Instagram
and former reels, right?
A lot of it is based on this show.
And what I did was I looked at like Opus Pro,
which is a perfectly fine tool.
There's a lot of tools that you can use now
where you put in some raw footage
and it can spin up a nice clip for you
or a nice reel or whatever.
But the hard part is a lot of times you're stuck in their templates and that kind of stuff,
which is, you know, can be fine, but you end up kind of looking like everyone else.
And I wanted a unique flavor.
So what I did was I used an agent to talk to remotion and a couple other tools, Higgs Field AI, etc.
And then I gave it the plan for kind of the unique feel that I wanted my clips to have.
and then now all I have to do is drop the raw footage in a folder
tell the agent, you know, launch, and it goes out, reads the clips,
pulls them, then goes out to the appropriate tools, comes back.
And what I just get is, you know, and, you know,
however much time it takes, you know, sometimes it takes 10 minutes,
sometimes takes a half hour, depends on, you know,
how kind of complicated what I'm asking it to do is,
I just get the raw output, right?
I didn't have to go in and play around.
I didn't have to, you know, add text.
I didn't have to do all this stuff that you normally have to do.
do in a clip editor, I just got the output delivered to me and then I just upload it and off
you go. Is that kind of what you're talking about as an outcome versus using the software kind
of thing? Yes, exactly. So like imagine before AI, if you wanted the real done for you,
then you have to hire an agency or video editor or something to end up with that final product.
Now we have, yeah, something like Opus is like they're trying to deliver the outcome. But yeah,
In your case, it wasn't in your voice yet.
And so you wanted that specific thing.
Now you have that through the system that you created.
And now, let's say, like, you could go to same kind of companies that say, like, well,
we want reels that are going to be in our voice.
Now instead of hiring an agency, they can hire you.
And then you're delivering that as the outcome to them.
So they don't have to know about the software.
They don't have to be paying a team for it, but they're paying directly for the outcome.
And where this gets interesting is that's one thing.
But now, like, what can you do that was bigger than before?
What can you do that you were just not able to, like, how can you deliver to a client or customer at a level that was just impossible before, either because it would just take too much like individual time, take too much money or something else, that now you can, thanks to these agents.
Yeah, not to pull this kind of clip idea out too far, but you've probably seen a lot of agencies have kind of spun off a service that's called clip farming, which for those of you that aren't familiar is you take maybe this, we would take the raw output from this conversation.
that Brian and I are having,
you hand it to them,
and they don't come back with, like, three clips.
They come back with, like, 300 clips.
And then they create all these kind of themed,
you know, additional Instagram accounts,
and then they, you know,
they're posting these clips all over.
So it looks like your clip is being reposted
and shared and moved,
not just on your profile,
but on, like, 15 profiles.
And I have a buddy who is launching one of these services,
and I was talking to him about it,
And he's like, yeah, he's like, this would have taken like a hundred like humans to make this happen.
Like to just the time it would have taken to build out all these things.
And now what, you know, he's saying, hey, what our agency can do for you is we've used AI to code up systems and workflows, et cetera, that can do this on their own.
And now our agency is saying, hey, you just hand us that raw file.
We're going to give you back 300 clips.
You don't need to do opus.
you don't need to do this yourself.
This is now, you know, they've kind of showing both sides of it, right?
They're able to use AI to build this system to create an outcome,
but as an agency, in this case, a marketing agency,
their customer isn't getting software, you know,
like you would if you went to like an opus clip or whatever.
You're just getting a folder with 300 clips in it if you want, right?
And in their case, they actually published them for you.
So that would be kind of that service as a software.
You put in the raw file,
you wake up the next day and you have 300 different clips of your last podcast blasted
all over the internet.
You didn't have to do anything, right?
And they don't, that's not done solely by software.
It's done by, it's done by this marketing agency, but to the user, to your point, they're
just, they just want the outcome.
They just want the distribution.
That's all they want.
They don't want to have to log into anything.
They don't want to have to go in and edit 15 things.
They just want to produce their, their podcast and then have a,
distributed. Is that that kind of wraps up with this outcome-based thing? Yeah, I think so.
Well, I'll give an example of like what we're doing right now with Heights platform. So it started
as this all-on-one course in community software. You could build and sell your knowledge
business products through. And if you imagine like somebody has to like set up an online course or
digital product and build a website for it and send out emails, that was like the old days of how
this worked. And we have this system called Heights AI inside it that can help you with some things.
but right now we're working on what we're calling Heights AI3,
the kind of next version of this,
that's going to be much more agentic and proactive
in how it can help you.
And so where we're turning this into the service as a software
is imagine that you're selling some kind of information product online.
And you wake up Monday morning and your AI agent says to you,
hey, I noticed that you got some more sales on this product,
but actually you weren't promoting this product as much as the other ones.
So why don't we send out an email newsletter to your audience about this product
since it's doing well, and we can send it to this specific segment,
and actually, here's an email that I drafted for you.
And then you have it all set and ready to go of something that was able to spend attention
on the things that you care about in order for helping to, like, grow your business.
So you didn't have to click around in the software to figure out, oh, this thing was performing
better.
Oh, maybe I should do a promotion here because I didn't recently.
Oh, maybe I should do this.
And the agent was working on that for you.
And so you're just making the decisions to kind of direct it where it should go.
Yeah, I love that.
And I think sometimes, say, traditional service businesses, like my home industry is the insurance
industry.
Much of my professional experience is coming up through the property casualty insurance industry.
And, you know, I could see a scenario where, you know, one of the big issues is retention,
right?
So how you make your money in property casualty insurance isn't in selling a new policy, right?
That's oftentimes when you sell a new policy in that space,
much to the misunderstanding of the general population,
you lose money the first year.
So, like, if I were to sell you home and auto insurance,
I would most likely lose money by selling it to you the first year.
Traditionally, you do not make money in that space
until somewhere between two and a half to three years
from the point that I initially sell you.
Okay.
So retention becomes paramount.
So what ends up happening in a lot of these agencies is,
and I'm just trying to give the audience kind of a slightly different example,
and I want you to maybe add value or poke holes
where you see there could be other things in here.
But just like I could see a spot
where thinking about what you just said,
where instead of, you know,
so going back,
what happens in these agencies a lot of times
is they become heavily service oriented
and a lot of their human cost
and a lot of the cost in general
ends up stacking in the service side
because they need to retain this business
to stay profitable.
I could see a scenario based on what you just said
where the AI is actually looking at every transaction,
looking at every touch point,
every text, every email, every phone conversation that comes in and can say, hey, you know,
this account's like 99% guaranteed to retain, send them this nice, pleasant email, letting
them know the renewal's coming up, but they're really good.
Everything's fine.
The renewal didn't go up.
You know, they're in a good spot.
Good.
However, this account over here, here's where you actually want to deploy your human because
this one had kind of a negative text here and they had a 15% increase in this policy and we have to
rewrite this other policy and these moving parts can create a lot of issues.
and actually we've created an email with a calendar link to actually set the appointment and it's waiting for you and if you like it just at go.
Like something like that where now that normal work that a human would have to sort through all these different touch points and probably not even be able to connect all the dots,
that could be connected like this and now they're able to deploy their resources in the specific points where there's trouble and not in the places where maybe just a kind of classic auto-renew with a nice email letting them know everything's fine would do well.
Yeah, that's a great example.
And being able to use that in ways that not only help your retention,
but allow you to deliver service at a level that was like impossible before.
Like if you could have an employee that was like dedicated to every single customer,
even though in your business it would have never made financial sense to do that otherwise,
now suddenly you can do that because of AI.
I'll give an example that's just like what you mentioned about the retention is that
we have AI support with Heights AI and our.
software so somebody can ask it questions about how to find something or can even ask it to
do the thing for you but we want to encourage everybody to reach out to the human support and
we know that when we deliver human support that we can help the creator better and then they'll
probably stick with us longer and so what happens is a lot of you know all the systems that have
the things like you have to bug the little old chat bot and say I know I want to talk with a person
I don't want this this bot with our system with height's a I is you can talk with
person anytime you want, you can go and email us anytime you want. You don't have to go through
the AI. But if Heights AI determines after conversation that the person had some kind of bad
experience or they're having trouble, it will actually escalate that on its own to our human
team. So that way we can look at it and that way we can see, oh, this creator may need help
with something. Here's what it is. Here's what happened. And then we can actually step in proactively
and say, hey, it looks like you're trying to get help with something. Is there anything else you need?
and now we get to help them at a level where like previously we would have maybe just not even known they were stuck before.
Dude, I love that example. It's this idea. I was talking about it with a friend the other day.
He's got a different type of business. He's in finance space. And we were talking about seeing around corners, right? And now this was, it's were his words. And I love them. He's like, he's like, it's letting us see around corners that we couldn't have seen around before. And I think the example you just
gave is perfect. So much of retention, if you're able to get a post-mortem on why someone left,
is just you were completely reactive, right? People want, and I think more and more consumers,
customers, clients want proactive service. They want to know that you, it shows that you care
when you are willing to reach out before that client has to reach out to you. Like if you can,
that that is such a powerful touch point to say,
I see that you're struggling here,
or I see that something's about to happen
that could cause a problem for you.
Let's figure out a way to solve this problem
or step around this obstacle before you even hit it.
That could be the difference between someone leaving you
on that renewal or that next month
and that person being a customer or a client
for the next 10 years.
Because now they know you give a shit, right?
I mean, it really shows that you care
when you're willing, able to step out front and say, look, there's a pothole coming.
And I don't want you to step in it, right?
Here's what we need to do.
And that type of insight, it's not a failing of humans.
It's a, you know, because there are humans that can do that in very specific niche moments.
But in a broader sense, as you scale your business, it's impossible for us to manage all those
different data points and then also project into the future might be possible.
but the pattern recognition explicitly of AI creates this scenario like you just described that,
oh my God, it's just so incredibly powerful.
Yeah, yeah.
So we've kind of level set.
Vibe coding works.
We got to be smart about it.
There's way more to vibe coding than just one-shotting something and putting it out.
Anytime someone talks about one-shodding, be very weary, right?
Yes, you can get a prototype one-shodding, but commercializing something that you one-shot is not necessarily reality, I would say.
So there's a lot to it, but you can create very viable tools.
You can create personal tools.
You can create all kinds of stuff, which is great.
Let's kind of move towards the future.
Because one of the things that I think, you know, we talked at the beginning,
like I'm a huge AI optimist.
And part of the counter argument that I get is someone will try to straw man my optimism
with what AI can do today.
They'll be like, well, today it makes mistakes.
Actually, I'll give a great example.
I just saw this on X this morning.
A woman went on and did, you know, one of those talking head things where she's like,
you know, I looked at my insurance policy and this just coincidence that this is insurance,
but I looked at my insurance policy and AI had misclassified my job category.
And when I corrected the job category, all of a sudden my premiums went down, you know,
160 bucks a year or whatever, blah, blah, blah, be careful of AI.
And my response was like, well, I'm nine.
99% sure a human is the reason that that you were classified wrong because we
never, we want to bash AI for one mistake.
You know what I mean?
Like a human can make 100 mistakes and we're like, ah, you know, that's just business.
AI makes one mistake and it's terrible.
It doesn't work and it's never going to be the future.
So I think we have to, if we're going to believe in AI and integrate into our business,
we have to kind of future cast not just what the reality is today.
So when you're looking at latch loop and building a, a tool.
that people can use to build for the future. I mean, that's essentially what you're giving people
is access to a product that will allow them to build to the future. Where do you see this stuff
going? Where what do you see as possible in the near term? We'll say one to three years,
um, that maybe today people are missing or just or maybe isn't as secure or doesn't work as well
today, but you know will be a problem that is solved and that's something that people can
leverage, um, you know, if they stick with this and they believe and they commit to it.
So it's a great question.
I think what I'm going to say is something that I think is going to be solved better in the future,
so you don't have to understand it as well.
But it's going to be something to, if you understand it now,
is going to help you get so much more value out of AI.
And being able to separate its shortcomings from understanding what it actually is
and how it works behind the scenes.
So I'm sure we've heard these stories of somebody using like OpenClaar or some kind of agent
and it deletes all your email or it does some kind of crazy thing.
and first of all, in your business,
if you're using these tools in business,
you probably want them set in a way
that you're not relying on hoping the agent does that,
but instead you have these
enforcements in place that it can't actually go
and delete all your email or something like that.
But what I would tell people is
when you see that AI gets something wrong,
and we imagine that the AI is very much either
like the way a human would work,
or we imagine, I think,
the sci-fi version of AI,
that there's this magical thing computing
and always thinking and growing in the background.
But what we know is the real way
that these models work is that they're only essentially
alive for the moment that they're
kind of running inference and responding to us
from that prompt.
And when you think about it that way,
I think that this changes the way
that maybe you interact with it.
Because when we put the agent in a loop
and it continues to work on something,
the way I would describe this, like metaphorically,
is that we're actually,
having this AI kind of come to life and saying,
here's all this information.
You've got to do something with it.
And the AI does have some kind of sense to know that
it's going to basically exist for the next couple minutes
that has to respond with something about that.
And so what the AI is doing in its training
is it's trying its best to do whatever you said
in the next minute and deliver something.
It may be what you would determine is actually half done
or actually incorrect.
But if you can realize that that's what the AI is trying to do
and then after that,
If you put it in the loop, it's technically another AI.
You might be feeding it the context of what happened, but in a way, it's another AI.
So it's like being brought to life over and over again of all these different agents with these different memories that you're kind of forcing into them rather than one thing that's always working.
So if you think of it that way, I think you can start to think about how are you giving it the right information so that way it can perform the test that you're looking for.
I think that's a really important point for people to understand.
And I actually, so I have an open claw that I play with.
His name's Maximum Effort, Max for short.
And what's funny about these things,
and I said this the other day on the show,
I was like, I can see why there's all these men
who are like forming these emotional and relationships
with this thing because, one, unless you explicitly tell it not to be,
they tend to be very sycophantic.
Two, conversationalally, when you've provided
especially like an open claw with the right like sole.md file identity when it starts to
understand who you are and how you like to be responded to it can feel like a very real relationship
and as a kind of a test and just I was interested in its response I said like are you alive
and what was really interesting was it came back and it said its first answer was no I'm not alive
it said but if if I were to personify what I do it's exactly what you said it goes I'm not like
hanging out with other AI.
This is literally what he said.
He's like, I'm not like hanging out
with other AIs like on the internet
when I'm not talking to you.
He's like, I essentially don't exist
unless a cron job or an automation
is running in the background,
I have something I have to do,
or you're conversing with me.
So I think that while maybe logically
very obvious, when people hear it
kind of said explicitly,
I think we can get lost in this idea
that these things are just like working
all the time constantly on,
searching for, you know, some way to, like, take over the world and, you know, embody some robot with a machine gun or whatever, like, it wasn't going to come to an end.
It's just not the way that it works.
Like, it has to be told to do these things.
And what I like about this idea of looping that you're kind of taking the banner of, and I really think it's a wonderful idea, is it's, what I hear you saying is the first loop is maybe one sub-agent of an AI runs and tries its best.
and it delivers that package and its learnings to a second sub-agent that then spins up unique.
It's like handing it to another team member.
And that agent goes, okay, I see what you did here, but you missed this bug and this isn't fully functional.
Okay, I'm going to fix that.
Okay, great.
And then it shuts down and it hand-passed it to maybe another AI that then goes,
okay, I see what you two did here and I see that bug fix.
Okay, that's great, but we're still missing, you know, this connection.
and now each one is kind of learning from the next,
and that saves you from having to know what those things are
because the AI is able to learn from the next one
versus you having to go,
okay, what did it do here?
Now, what would I want the next step to be?
Because I know in the very early coding agent tools,
that was where I started to get lost.
I was like, I just don't know what I don't know.
Like, I don't know what the next question is to ask
because looping wasn't a thing for, you know, in 2020, early,
2025 when I first started, like, that wasn't even something you could get these tools to do.
Yeah, well, it doesn't even have to be as complicated as, like, having to technically set up
some kind of sub-agent or something like that. What it's about, again, it's like directing the
attention. And so if you're building the software or building some kind of thing, and you can say,
like, okay, this is the thing we're building. And then maybe the next equivalent agent, you don't
have to say anything about agent. You're just defining it in like a long prompt where it's like,
okay, then we need to check over all this for security,
or we need to check over this for optimization,
or we need to go and do some research on the web
to make sure this aligns with the marketing thing
that we're trying to do.
And so it's distributing where are the things
that we think are important to kind of spend some attention.
Yeah.
Do you think in general people don't use long enough prompts
when they start to build?
I think it comes back to, again,
like just building that sense of actually trying these things out
and working with the models,
because when I saw everyone talk about looping,
I saw the founder of Open Clause
says you should be working on building these loops.
This is the future.
I would actually push back on that a little bit
and say that it's not just about building loops
because if we have the infinite loops for everything,
then everybody just has a slop factory, right?
And so we have to realize, like,
where are the parts that we want to have a back and forth
where we're iterating on something that we care about?
We need to see, okay, what is the interaction,
here look like or we need to see some kind of information before we can tell the agent to
continue versus something where we're able to articulate like this is a very clear thing that
needs to be done. And the minor specifics of how something needs to be accomplished is not so
important. That's the kind of thing like, okay, the agent can just be working on this in the
background. And yeah, so it's kind of separating and getting the skill for yourself of learning
where's the thing that the agent can just be working on for me versus the thing that I need to
put more of my attention to. Yeah, I love that you've brought up multiple times now this idea of
allowing the AI to interview you to get to a better answer. And my own experience with that is
I just signed my first book deal and how I got there, because I had this idea for the book. I have
this, I do a lot of leadership and growth coaching. That's basically my career, either as a CMO, CEO,
or now as a coach and a consultant. And I'm a, and I've got to, and I've been. And I've, I've got to, I
I've always, I had, I developed this concept on how I train people to get the most out of
their people, which is called a human optimized business model, which clearly defines what I'm
trying to do, but is a non, not a very good brandable name for something. So I call it easy mode
is what I call it. Okay. And, but so I had this idea and I had this experiences of, of,
whatever, uh, of, of doing this and multiple businesses and training people and implementing
in my own businesses, etc. But, like, it's not like it was one.
coherent thought. So I had a Friday where I'm divorced and so my kids were with their mom and the
woman I'm seeing, she was out of town with her kids. So I'm all alone. It's a Friday night. And because,
you know, I'm 45 and at this point, you know, kind of a nerd and a loser. I just told, I said to
my open claw, Max, I said, hey, like, I want to develop this idea. Here's the core concept. I want you to
act as, I gave them a couple different like versions of this, but I said one as like,
a leader who I'm training, one as a book publisher, what they would want to see, two, as one of the
greatest ghost writers ever. You know, one of the greatest ghost writers ever. Yeah, I'm kind of broad
stroking what I said, but that's kind of the core idea. And I said, I want you to interview me.
Dude, it was six hours. I sat there and this thing just, and my, it doesn't have to be six hours,
guys. So I'm not saying this is always six hours. I allowed it to go six hours because I was so
fascinated by the process. And what I thought was amazing was because I gave it a personality to
act as and some guardrails as to where we were trying to go, it just kept digging in.
Like I would share a story and it would go, well, what happened in between this part and this
part? And I was like, oh, shit. I had never really like thought about or explained or verbalized
like what happened between those two parts. Okay, well, here's what happens in those two.
blah blah blah and it would go yeah but like that's too broad like give me a specific okay well let me think
okay well back in 2020 I was talking about blah blah here's what we did and it forced me to think about
the the core idea of easy mode this idea that I'm writing the book about like at a depth that I don't
I would have never gone if it was just me like if this didn't exist I don't even know if a human could
have interviewed me to the depth that this took me and the amount of specific experience and
ideas. And then it would even came back a couple times and said, well, this is actually conflicting
ideas. You said this here and then this idea kind of like which which one is what you mean, right?
And then I was like, oh, shit. Like I didn't even realize those were conflicting ideas.
I actually kind of forgot an hour ago that I said that thing to you. That's really interesting.
Okay, actually, the original version is right. And I didn't really mean to say it.
way and my point is like for what for trying to accomplish goals especially really important
goals or large goals in this idea of thinking big right you can give hey I want to think bigger
about this idea act as this thing and interview me until you feel that we've satisfactorily
uh develop this concept into a big idea I don't know that there's a better tool out there
extracting information out of your own mind than being interviewed by AI.
Yeah.
Yeah, I think it's such a great way to work with it because it's not like, I'm not going to
be more successful with using some kind of agent because I'm a better writer or something.
It's actually just because of the process of figuring out, like you said, there might be
things that you forgot to even mention that, oh, well, this is important.
I should say, I do have a very strong thought of like the way I want this to go.
but I didn't mention that.
And so getting AI to figure that out.
So that way, whatever you tell it,
it has the things you actually care about.
Because so many people I see say, okay,
oh, AI didn't do what I want.
Look at this thing.
It's clearly bad here.
Well, did you tell it?
Did you say what you cared about in that instance?
And so if you can be able to communicate those things ahead of time
because the AI helped ask you,
then you'll end up with a much better result.
Brian, dude, I could talk to you all day about this stuff.
I love to have you back up.
again in the future as you develop and as these things start to change.
These are some of my favorite conversations.
It's just it's like the Wild West.
And to me, the people that I see thriving right now are those who embrace the fact
that this is the Wild West to a certain extent and that you, there is no right or wrong right
now.
Everyone is, you know, even the most sophisticated users.
I mean, I heard Jamath Pollyhappatia who is one of the smartest businessmen who
understand seems to have a really good perspective.
He has AI.
businesses he's on the all in not to mention the all in podcasts i seem to be promoting them today i'm
not uh i don't mean to be um you know he even will say things on that show where you can tell like
he just he just hasn't made up his mind yet we just don't know where this is going we may have ideas
we may have some thoughts or you know past experience we can pull on but i think it's fair to say that
no one knows exactly where things are going and the only way to get there is to is to play around
figure it out, test, build, and tools like latch loop are a wonderful way to get started in a
constructive and defined way where you don't have to use a terminal and clod code on your computer
if that makes you uncomfortable. So that all being said, where can people go to learn more about
latch loop, about Heights platform, connect with you, where should people go to go deeper into your
world? Yeah, thanks. Great talking with you. I completely agree. This is, you got to just build things.
Nobody knows what they're talking about. This is all, this is all brand.
new, okay? Who's to say that
anyone who's built any kind of agent product
that that's really the best way to go going forward.
So like, what's so incredible is
like whoever is listening to this right now, like
they can go out and potentially build something
better than OpenAI or Anthropic
or whatever in terms of the actual
agent and the workflow and how things are going.
If you want to check out what I've built,
latchloop is available at latchloop.com.
We have a free trial. We're giving free
GPT 5.5 credits for that.
Heights Platform is
heights.com and that
Also as a free trial, no credit card required.
Yeah.
And any socials, any place where someone can follow wrong with you?
Socials.
I'm not super active on socials.
I'm on X at Brian McAnulty.
And I also, if you're interested in like the creator space,
I have my own podcast called The Creators Adventure.
Tremendous.
Guys, we'll have everything linked up,
whether you're watching on YouTube,
wherever you listen, just scroll down.
You'll find all the links.
Brian, dude, appreciate your time, man.
This is a phenomenal conversation.
And I love that you were willing to kind of go everywhere from,
from basic aspects of this all the way to some more advanced concepts.
I think it's really important to give people kind of the full spectrum of what we're talking about.
Thanks so much, man.
