The Science of Flipping - Sales Beats Marketing: Why Your Leads Mean Nothing Without This | Benmont Locker

Episode Date: July 11, 2025

Grab your free 7-day trial inside Benmont’s sales community at www.ramprei.com — get live coaching, real frameworks, and a system that actually works. -- In this powerful episode of The Science of... Flipping, I’m joined by sales powerhouse and self-proclaimed “data nerd” Benmont Locker. We tackle a mindset shift most investors desperately need: sales is senior to marketing. If you’re torching cash on leads but have no clear sales system, you’re doomed to chaos and burnout. Ben breaks down how his team has closed thousands of deals by obsessing over a consistent, repeatable sales process — one that could plug into any industry. We dig into: Why scripts alone won’t save you — you need a framework that builds trust, uncovers real emotion, and closes deals with integrity. The 5-step sales sequence every investor needs: set expectations, build trust, qualify/disqualify, present options, and close strong. How to use pattern interrupts and “creating space” — virtually and in person — to get the deal done. Ben’s unique take on giving sellers the “Disney Experience” — delivering unmatched value so price becomes secondary. Why too many people hide behind busy work instead of sharpening their sales sword. How introverts, data geeks, and self-doubters can transform into confident closers by leaning on proven systems and community accountability. We also get real about what’s stopping you — self-sabotage, victim mindset, and waiting for the perfect plan. If you’ve ever felt stuck or “not good enough,” Ben’s story and framework will light a fire under you. -- About Benmont: Benmont Locker is a real estate investor, sales strategist, and founder of RampREI, a coaching community and sales training platform for real estate investors. With 1,000s of transactions under his belt, Ben teaches investors how to master trust-based sales systems that deliver consistent, profitable deals — without the chaos. Website: www.ramprei.com — Get your FREE 7-day trial to Ben’s full live training and community!Instagram: @btlocker -- Thank you to MotivatedSellers.com for sponsoring today's podcast! Tired of chasing dead leads? MotivatedSellers.com drops exclusive motivated seller leads right in your lap — no cold calling, no wasted time. Just real homeowners ready to sell now. Close more deals. Make more money. Spend zero time hunting. Get quality leads on autopilot at MotivatedSellers.com. Stop chasing. Start cashing. Thank you to Mando for supporting today's podcast! Stay Fresh, Stay Confident with Mando! Tired of body odor? Mando Whole Body Deodorant keeps you fresh for up to 72 hours—pits, feet, and everywhere in between. Grab the Starter Pack and get $5 off (over 40% off!) with code [COLBY] at ShopMando.com. Smell fresher, stay drier, and boost your confidence. Get yours today! -- About Justin: After investing in real estate for over 18 years and almost 3000 deals done, Justin has created a business that generates 7 figures in active income through wholesaling and fix and flipping as well as accumulating millions of dollars of rental properties including 5 apartment buildings, 50+ single family homes, and 1 storage facility Justins longevity in real estate is due to his ability to look around the corners, adapt to changing markets, perfecting Raising private capital, and focusing on lead generation which allows him to not just wholesale and fix & flip, but also accumulate wealth through long term holds. His success in real estate led him to start The Entrepreneur DNA podcast and The Science Of Flipping podcast and education company, and REI LIVE where he’s actively doing deals with members. He has coached and mentored thousands of aspiring and active investors over the last decade. Connect with Justin: Instagram: @thejustincolby YouTube: Justin Colby TikTok: @justincolbytsof LinkedIn: Justin Colby  

Transcript
Discussion (0)
Starting point is 00:00:00 What's up the Science Affluent family? I am back with an incredible podcast. I make the argument that sales is senior to marketing. Most people think marketing is senior to sales because if you don't have leads, you can't sell them. But if you're a terrible salesperson, you have no process, who gives a shit how many leads you have? So my guest today, Ben Montlocker is a self-proclaimed nerd
Starting point is 00:00:19 who's done thousands of transactions because he has a sales process like none other. What's up, bro? What's up, man, I love the introduction. Do you ever feel down, jump on a podcast or somewhere where people introduce you and you're like, all right, cool, I'm that guy. That's it, you are that guy and I'm happy to have you.
Starting point is 00:00:33 So let's get into some of this. First of all, your background in real estate, you've done thousands and thousands of deals. You're a self-proclaimed nerd, but you have a process that has been able to deliver all those deals because of the process. Yeah, I think I was blessed to come into a good size organization and then our commitment to grow
Starting point is 00:00:54 and to build that bigger, I hate the word scale, by the way, so I'm gonna avoid it mostly. Mostly that's scaling chaos, but to build that bigger, we needed to create a system, and we're a sales organization. So we went from a little bit of that rogue, really good sales guy here and there, high turnover, high profit, high chaos,
Starting point is 00:01:12 to how do we do more of this that's consistent, predictable, and repeatable? And it was like, let's take everything that we love and we know about when a sale goes well, and let's create a process. Let's nerdify and build this said thing that we do on repeat and then we add people to it and it's copy and paste and then whatever more is for you you can go and do that. Yeah I've always
Starting point is 00:01:35 made the argument as I said at the beginning of this podcast like I think sales is senior to marketing because if you're gonna go out there and spend a whole bunch of money marketing bringing a bunch of leads but you don't have anyone who can execute on them then you're literally torching money. So to me, focusing on processes of salesmanship, not just scripting, and I bet you agree on this, I don't believe it's just about the script. The script gives you a guideline on what to say, how to say it, some ideation of like the path you should take.
Starting point is 00:01:59 I believe more in the process of like sequentially taking the conversation down a path to get to the right destination but focusing on sales can create a large organization or a small tight one and what you deliver in our space of real estate really focuses on this sales process. Yeah, 100% agree. I made a Facebook post today that said the people ask all the time right I'm sure they ask you what's the first thing I should do? I wanna get into investing. And the first thing you should do is get good at sales. Yeah. Right? Like inherently someone is gonna have a property
Starting point is 00:02:32 or contact you about selling. If you don't know how to sell them something to buy their house, to fill out your documentation and get that tangible piece of paper that says I have XYZ, I see so many people and coming from me, I'm very objective and right, I'm a data guy, marketing guy, where it's like, we'll do all of these little things over here
Starting point is 00:02:50 that have nothing in correlation to what happens when we actually have to interact with somebody. What is the, give me the process as you see right now and specifically to real estate, but I would argue based around your experience and your skillset, you can put the same five step process to any industry, any vertical, anywhere, as long as it's a process, correct? Yeah, for sure.
Starting point is 00:03:09 And it's an emotional based journey. If you can do it in housing, you can do it anywhere. Cause you take what is the most important, biggest decision of their life, usually ever. Cause historically speaking, there's not that many people that sell and buy homes. Historically, my father and his father, you buy a home, you essentially have it forever.
Starting point is 00:03:28 Like, my grandfather's been in this home for 60 years. Maybe two. Starter home to the white picket fence, ideal family home is just scale. That's right. Yep. So yeah, if you can crack that code of communicating with people and navigating that sale,
Starting point is 00:03:42 man, you tone that down to selling widgets that are controllable and not as emotional. I mean, you're off to the races at that point. Walk me through your process. Yeah, so our process is really simple. We start with really building trust with someone. And you mentioned the word script. Again, one of the words I cringe at, scale script.
Starting point is 00:04:02 The S words are bad for me. A framework, a talk track, I think is a great place the S words are bad for me. Um, you know, a framework, the talk track, I think is a great place for people to learn and get experience. However, I believe the more you get stuck in the path of following something to guide your conversation, the less fluid it becomes. Like if you had a clipboard over there, checking the boxes, we may miss some of the important details to me and it's not a one size fits all. So we always focus on building trust and I'm not talking like, hey man, your hat says dad gang, I like dad gang.
Starting point is 00:04:32 Oh cool, you got a coffee? I've had coffee before. That's awesome. Right. Would you like to sell me your house now for 70 cents a dollar? That's what people think is rapport. These days they're like, oh I'm building rapport. Oh you have hair, I have hair.
Starting point is 00:04:41 Yeah. By the way, I don't have hair. But you know what I mean? It's like, that's what they think rapport is. That's not rapport. It's commonality, it's not rapport. Yeah, but that's so surface level. Right.
Starting point is 00:04:50 And it's like, if you really wanna build a connection with someone, I always say, we start with the beginning, you have to build trust, and we start with the end, which is close for next steps. And typically, we wanna close for a contract. That's the next step we wanna take. So if your conversation is about black coffee upfront, and then I'm going to ask to buy your house at a discount
Starting point is 00:05:08 so that I can do what I have to do with it at the right price, like there is no linear connection. And investors generally get emotional and we're a little bit reckless of entrepreneurs and we pick the pieces we like. We go to Build-A-Bear with emotions and we're like, ooh, I like contracts, I like revenue. And then it's like, we skip all of the things and you can't.
Starting point is 00:05:27 Like the math says it starts here and ends here and we have to do everything in between. So with that in mind, we build trust, we qualify and disqualify lead pretty extensively so that you know when you're spending your money, you're either a heck yes, we're in or a heck no, we're out and I'm okay with the fact that I just spent 500 bucks to have that conversation. So you're going tip to yes we're in or a heck no we're out and I'm okay with the fact that I just spent 500 bucks
Starting point is 00:05:45 to have that conversation. So you're going tip to tail, one call, do you ever do a two part close? So we are, you know, we're boots on the ground. So right, we have inside sales for set or close or model inside sales and acquisitions, but we run the same sales process in both. And interestingly enough, it's the same process both times.
Starting point is 00:06:06 And like that person is going to call in and learn about our services. Our close for next steps there is an appointment to send out a home buying specialist. If you're virtual, the close there might be, hey, you can, my acquisition agent will call you back. Or if it's a one call close somewhere in that call, there still needs to be that qualifying phase.
Starting point is 00:06:24 And then you say, okay, when this happens, now we're into like the, right, the offer making process. I like the two part close, cause I actually agree with it. The setter closer model, even when I coach my students and I'm not a sales coach like you, when I just coach them on the real estate transaction,
Starting point is 00:06:39 it's always a, hey, let me get my senior underwriter, let me give my senior acquisition specialist on the phone with you, cause I run everything virtual. so I don't have an in-house boots on the ground. But that I believe is the best model and shockingly probably the biggest salesy type industry car sales runs the same model. And for some reason people want to be like I'm going to take it from tip to tail one call like even Like even if you just say, excuse me, while I go get my boss. You're essentially creating a two part close,
Starting point is 00:07:10 just like the car industry. Yeah, it could be one setting, it could be one call, but create that space. That's right. And there's a lot of reasons to do that, right? One is create the space for where somebody says maybe. Imagine every time you said, I need to think about it at the end and then you left. What if you would have created you said I need to think about it at the end and then you left.
Starting point is 00:07:25 What if you would have created the space for them to think about it? So sometimes we need to do those things like, why do you think a car manager goes and eats a donut on the back and gets his boss, right? It's creating that space for you to emotionally get excited, work through the seller's remorse or the buyer's remorse at that point in time.
Starting point is 00:07:40 So let's speak to two different people. One, we're gonna talk to the person who's in in-person business. They go belly to belly. Then let's talk about how you can do this over the phone virtually. Yeah. How do you create space belly to belly? I think the answer is shorter and easier. Yeah, we physically leave the house. Okay. Like it is inherent part of our process to create space always. So our agent is in the house going through the things and they say, hey, whatever the pattern interrupt
Starting point is 00:08:07 looks like there to slow things down to regain control. Justin, I almost feel like I'm moving too quick. Why don't we take a minute, let me go out and call my manager to make sure I'm not missing anything. Why don't you take a second and talk to your significant other here and work through it? Or it shows up at the offer, oh, that price and we're stuck on price.
Starting point is 00:08:23 Man, let me just check and see. Maybe my team can see something that I don't, I don't wanna leave here today without doing everything I can. Let me run out to my car and write, like, let me check back with the office and just check. Why don't you wave me back in when you're ready then so I don't even bug you?
Starting point is 00:08:38 And then it's like, that's an amazing spot for someone to be digressing with their other party, their spouse, and then, yeah, man, come on back in. Like, a very welcoming greeting to come back. So that pattern interrupt and creating that space is pretty easy in person. And you already have a step before this in creating space from the setter to the actual acquisition man in the house, right? I mean, that creates more space to say, hey, next step will be as we book an appointment,
Starting point is 00:09:01 that gives them husband, wife, or husband, or wife, or whoever, hey, let's talk about it before so and so shows up tomorrow. They're already creating space and already have thought process of where they need to be right. So you're doing it functionally in two different spaces. Correct. Now let's talk about the virtual business, right? I coach mostly for the virtual business. Yeah, I do believe for most operations, if you're gonna stay small, I would do it in your
Starting point is 00:09:21 own backyard. However, you don't need to COVID give us all the blessings. You don't have to do it in your own backyard. However, you don't need to COVID. You have us all the blessings. You don't have to do anything in your own backyard anymore. So I speak a lot more to this space. How do you create it virtually on the phone? What are some things that you can do to create the space for the seller? Yeah. I mean, it's almost similar and I wouldn't be afraid, you know, whether it's
Starting point is 00:09:40 you, you throw them on hold on you, you know, you, you schedule a quick callback in two to three minutes, depending upon the strength of that relationship, is the same, where you're going to say, hey, I just want to make sure, again, I'm not missing anything. Let me go grab my colleague, he's sitting next to me. Do you mind if I just throw you on hold for 90 seconds? And just getting out of that flow while staying in an emotional state, right? Like this is a very emotional, psychological sail. So we don't wanna drift into tactics.
Starting point is 00:10:09 And if you find yourself doing that at any point in time, I think probably one of the biggest objections we run into is price. When a conversation starts going against like a battle of price, the best thing to do is to break that down and interject emotion into that and saying, oh my gosh, I feel like we're stuck on the wrong thing. Why don't you give me just a second?
Starting point is 00:10:29 Let me go get a second set of eyes on this thing and then come back and start back off with more of an emotional conversation. We never wanna be in a price battle. We lose those often as investors. When I say a number and seller says they want something else, it becomes an auction at that point in time. How do you pull in the emotion in these conversations, right?
Starting point is 00:10:48 If, for example, you know, because the way I work REI Live, which is my community, and we do calls every day, and so when I'm working with sellers, a seller might just say, hey, I'm not totally in need of selling, I own it free and clear, I have no loan, right, where you start to eliminate some of the pain financially, but I'm interested in potentially selling if I can get free and clear. I have no loan, right, where you start to eliminate some of the pain financially. But I'm interested in potentially selling
Starting point is 00:11:07 if I can get the right price. Something like that can be said nine times out of 10 by sellers. How do you bring in the emotional factor on a conversation like that? Ask a lot more questions. I mean, just going down the path, we use the six connecting questions.
Starting point is 00:11:22 Who, what, when, where, why, how, go toddler mode. I've got two of them, two and four right now. They ask a lot of the six connecting questions, who, what, when, where, why, how, go toddler mode. I've got two of them, two and four right now. They ask a lot of the six connecting questions. I'm in it. And then we say, you know, go three deep in each one of those. So when you tell me, and we just talked about building trust,
Starting point is 00:11:36 that takes a little bit of time. Like when we're on the phone for four minutes, I can't say that we have a super deep level of trust on the call, but asking appropriate questions will tell you not many people are going to disclose I can't say that we have a super deep level of trust on the call, but asking appropriate questions will tell you not many people are going to disclose the transparent, truthful and depth of information when you ask a surface level question.
Starting point is 00:11:55 We call those high impact questions with a low impact relationship. And regardless of if you're on the phone for four to 10 minutes, I would say that most of that is BS, at best until you really start getting through that. Like how many times does somebody say, Hey man, I actually called a felony, I'm in sheriff's
Starting point is 00:12:10 sale, give me 60 cents on the dollar and come out and bring me a check today. Right. Like those don't happen. We find out that that kind of stuff happens, but like it's not going to happen on the beginning of the call. The best way to really find out true motivation is ask better questions. So if you're thinking about selling, you know, why are you thinking about selling? Okay.
Starting point is 00:12:29 Well, you know, I was just considering it. Well, what would that do if you did sell? What would happen if you didn't sell? And then, you know, the price. And now you just went three into one. So why? So your point was who, what, when, why, how, where, where. And then you go three layers in three questions in on each of those.
Starting point is 00:12:46 And you'll get deep enough to have the emotional trigger somewhere along that path. Yeah, cause you're getting surface level answers. It's like price. People, consumers know two prices at best. Five minutes ago, we said people sell one to two houses in their lifetime at best. We ask, what do you want for the house?
Starting point is 00:13:02 Like what two numbers do you think people commonly know about their house if you guessed? What they bought it for and what they wanna sell it for? Maybe, like, and that's Zestimate at best. Maybe a mortgage pay off. They looked at their statement. Yeah, yeah, yeah, what their mortgage is, yeah. So when you ask that question,
Starting point is 00:13:18 they're not gonna sell it to you for what they bought it for, likely. They're probably not gonna sell it to you for their mortgage pay off. So they're gonna inherently go with the only other number they might know a little bit about, which is what Zestimate told them it was. And then it's like, we qualify all of our future opportunity
Starting point is 00:13:33 at revenue based upon that question and take it at face value, where it's like, okay, cool. Like we'd be the world's worst poker players if we treated lead management like we do that aspect of things. And then it's like, well, even if they give you that answer, well, why do you want the 450 for it? Well, I got to pay off some debt.
Starting point is 00:13:51 Okay, cool. What would that do for you and how much do you need to pay off the debt? You can ask those questions. If you're going to go on this journey with somebody, we have to understand what we're solving. There's two questions I've always found in any... So I did door-to-door sales when I came out of college, right, and that led into real estate brokerage back in 2007.
Starting point is 00:14:10 We all know what happened in 2008. I fell along with the real estate market, so I lost it all, but went directly into real estate investing, rebuilt, you know, myself and my money and my bank account and my empire and whatnot. But I say this to say I've always been in sales. I've never not been in sales. Door to door to real estate is all sales.
Starting point is 00:14:28 There's two questions I have always found. You've said it repeatedly. What would that do for you? Yeah. Right? What would that do for you? Any vertical, I don't care if you're selling credit card processing. You talk to a business owner of, hey, reducing your fees,
Starting point is 00:14:42 what would that do for you? Yeah. Oh God, I would be able to save this and then if I could save this, right? what would that do for you? Yeah. Oh God, I would be able to save this and then if I could save this, right? What would that do for you? And the other thing is, what's the most important part to you about X? Meaning in our world is selling your home.
Starting point is 00:14:55 Don't give me the price, but what is the most important part about selling your home? Excluding the price. Then they think and they say, well, I could be next to my grandchildren or I could be whatever. It brings in the emotional component for you to lean into for the emotional sale. And then you can push on that, right? Like you'll start to be able to isolate. We talk about conditions and objections. An objection is a belief, a condition is something you can't move.
Starting point is 00:15:19 So don't fight conditions, right? Like if you owe 160 and it is what it is, like you're not changing that. If your objection is I want to net 20 grand at the end of it, we can work on that. Yeah. Because you owe 160 and we can't change that and if it isn't worth 180 you're not making 20 grand at the end of it. Yeah. So like let's talk about it and then like why? What is important about the the 20,000 that you would get and what do you need that for? Oh it turns out they actually needed three grand to relocate quick. And they wanted some extra money to...
Starting point is 00:15:47 Sure. I can want a lot of things. Me too, I got a long one last year. That's right. My birthday's this week, I want a bunch of stuff. So let's go through, you know, what are the steps of your sequence to create this process for anyone really,
Starting point is 00:16:01 but just because we're talking to investors, let's talk to them. Yeah, so the best thing to do is to start by setting clear expectations. That's like one for us, which is when you call, if you're not willing to go through my process, your process, whoever's, and you need to have that defined, then we have a misalignment. We either need to fix it and get aligned or we're out. Okay. So that's like, hey, for us to be able to give you that offer for your house,
Starting point is 00:16:24 we're in person. What would happen today is we're going. So that's like, hey, for us to be able to give you that offer for your house, we're in person. What would happen today is we're gonna talk for 10 to 15 minutes, I'm gonna learn a little bit about you, I'm gonna tell you about us. And if we're a good fit, what I would like to do is send out one of our home buying specialists, they'll spend 60 minutes with you. And at the end of that engagement,
Starting point is 00:16:37 they will give you the best offer possible. If someone isn't willing to go through that journey with us, they're not a good fit for us, and we're okay with that. Like we need to set boundaries respectively, like on both sides. And that is for virtual, whether that is or isn't, whatever it looks like, right? If somebody says, I'm not talking to you
Starting point is 00:16:54 until you say a price, like, we can't get there. I don't know enough about it. And if that's just the match we're gonna get into, it's not for me. Right, and the reality is, by the way, what you're doing, so I say there's four pivotal pillars of salesmanship, right? And you're doing it whether you think,
Starting point is 00:17:11 or you're cognizant of my four pillars, will be indifference, which is what you're already doing. Hey, if we can't get there, we just not a good fit, totally okay. That is complete indifference. I believe that is the best sales tactic there is in the planet. And so then you have fear of loss, right?
Starting point is 00:17:28 You have sense of urgency and then you have Jones effect. Jones effect is your neighbor sold for this, you want this, right? So now other people are doing it, so you should do it. Fear of loss is pretty simple, but confused with sense of urgency. Sense of urgency is time. I only have so much time to complete this.
Starting point is 00:17:44 Fear of loss is I literally only have so much money, right? It is gone when it is time. I only have so much time to complete this fear of losses. I literally only have so much money Right. It is gone when it is gone fear of loss. It runs out, right? QVC if you remember QVC you and I I think are old enough to my mom was fully addicted Yeah, so like every day we would get new my stepfather was anyways They did this brilliantly, right? So if you remember QVC enough, they always had a time. Time and a quantity, man. Time and quantity. Fear of loss and sense of urgency. They always had it. Fear of loss. There's only two left. Time's running out, right? So they did this. They were like the, right? Then they have Jones Effect. How did they use Jones Effect?
Starting point is 00:18:22 Oh, Suzy who just bought this same purse. Suzy, over here, you know, tell me all about the purse you just bought. How do you love it? How many comp- Oh my god, I get all the compliments. Jones Effect. Yep. Right? And then you have Indifference. Hey guys, if you can't get the last two in the last 36 seconds, no big deal. The next thing we have is the cup of coffee.
Starting point is 00:18:40 This is the best cup of coffee in the world. So if you can't grab this, don't worry about a cup of coffee's coming next. Now I'm indifferent. Like QVC knocked it out of the park. And I think regardless of all the sales gurus and you yourself for one and you're brilliant at it, these are the four that we all have to lean on. And an expert like yourself leans on all four of them
Starting point is 00:19:03 without even knowing you're doing it more often than not because a lot of people don't say it audibly the way I'm saying it, but you're leaning on all of those throughout the entire process. And it creates an experience, and sales is about the experience. So that is exciting for people to be a part of. All of those things, they're all emotional triggers
Starting point is 00:19:21 that you discussed. So if you're stuck on calculating MAO and a spreadsheet and pre-underwriting a deal and not on the person, think Disney. It is the place where you know you're gonna pay the most. You cringe booking it. Trust me, I get this. The only way that you go back is because they provide
Starting point is 00:19:40 such a good experience. So what is the opposite in our world? Disney, we don't pay the most, we pay the least. So it's like the inverse. So how do you pay the least as you create the best experience? So if you're not as a investor creating a phenomenal sales experience
Starting point is 00:19:54 that truly is unique, not a script running down the lines like, oh, why are you selling? Well, my husband died. Sorry to hear, how old are the windows? And it's like, like, right, that's not a Disney experience. So you have to create that in exchange for then being able to ask for either a high price or a low acceptable price
Starting point is 00:20:11 in this case. And that is all done by pushing those emotional triggers that you're talking about. So we got to number one so far, I think you have like five or six. But we covered a couple. So we build trust, we qualify and disqualify. We touched on briefly, right? So then it's like, cool, if you're in,
Starting point is 00:20:26 now let's see if you're a good fit or if we're a good fit for you. And let me learn about your situation, let me tell you about what we've got going on. So right, it's just a continued evolution of that. You're focusing on services and people here, not so much the product. We haven't spoken about the house yet
Starting point is 00:20:42 at this point in time. Yeah. And then we start to dig into exploring what it looks like to do business together. Okay. And then right once we quantify that now that it's like, okay, cool, you do own a house, it is standing, it didn't fall over. Now we are going to close for that next step at the end, which is what we talked about in the beginning with setting their expectations of, hey, we are now gonna come out there. Everything sounds like we're a good fit for each other today.
Starting point is 00:21:07 What time is best for us to meet tomorrow or Wednesday? So you said something, I think a lot of people in the sales space, I've studied sales my whole life and I'm sure you have too, that's why you're so brilliant at it, there's a minor close and a senior close. That's how I name it, right? The minor close is the first one you just did. Okay, cool, it sounds like we're a good fit.
Starting point is 00:21:23 I wanna schedule a time to come out. That's a minor close. Them saying, yes, you're closing them on the concept of taking the next step, right? The senior clothes in our spaces, here's the contract, here's the number, let's do a deal, right? And we start at the beginning of the call with that. Hey, if this goes well today at the end of the call,
Starting point is 00:21:38 are you okay with us scheduling that? So like we even, it's kind of like as part of our- You're like do a pre-close to a minor close, yeah? Yeah, so all it is really is we're, it's very soft for us because that's the, it's the most enjoyable style sale that isn't forceful. Like we're not selling with fear tactics, right? Like we're not, don't worry, we're in Miami now,
Starting point is 00:21:55 like shout out our boy Wes Watson, but like we're not selling with like, hey, I'll beat you up if you don't sell your house. That doesn't work. So like we have to stay emotional. Your brain is logic or emotion. There's no split. So it's one or the other.
Starting point is 00:22:08 So either we are going to choose to go math and underwriting today at the beginning of this call and I'll save all my time with the fluffy stuff or at all costs I have to avoid having objective number-based conversations. And I need to learn about Justin. I need to learn about this property. I need to learn why your grandkids are important
Starting point is 00:22:23 to you to get to them. And then I need to craft a unique Disney style experience to get learn why your grandkids are important to you to get to them, and then I need to craft a unique Disney-style experience to get you there that leaves me a five-star review, and I just happen to make some money along the way doing it. Do you bring up the words Disney in your script, in your framework, in your talk track? We don't, but internally in training,
Starting point is 00:22:38 all of our agents needs to be able to provide their own unique version of what Disney looks like. And that's like, right, whether that's storytelling, their relatable family experiences, what's important to them, the little things that they do. Like is it a, I bring you coffee, I got you a gift card and thank you for your time today, I wrote you a handwritten note.
Starting point is 00:22:59 One guy, you know, leaves a little, says a prayer and leaves a little charm and the end of them he's faith leaning. The only reason I'm asking is this, is cause, and you can take it or leave it, right? I'd actually encourage my team to use, hey, we're like the Disney of this industry. This industry is chock full of people
Starting point is 00:23:15 who wanna talk numbers, wanna talk about your house, wanna talk dollars and cents. I understand at some point, there's an actual transaction that has to happen. However, we wanna be more like Disney. We wanna make sure that you are treated with care. This is an enjoyable experience,
Starting point is 00:23:27 and we are separating ourselves from the experience we give you, Mr. Home Seller. So that's going to be the focus of our conversation. Initially, of course, we still have to get to the home, but I want you to walk away from this initial call, whether we move forward or not, indifference, that you felt great about that call, and these guys are different than everyone else out there.
Starting point is 00:23:45 100%. I would throw it in there. Yeah. And again, you have your framework and talk track. I would tell you, use it. Yeah. Why not use it? Put it into the talk track.
Starting point is 00:23:54 Hey, we want to be like Disney. We want that experience of like, this is why you come back. This is why you work with us. This is why you do these things. We may not give you the highest number, but you felt so good about our conversation and our transaction that you went with us. 100%. I mean, we see that every day in life,
Starting point is 00:24:08 and then we get in to real estate, and we want to change all of the belief systems, and we get clammed up, and we say, hey, somebody send me your script or your deal. And it's like, man, a hot dog can be bought for a dollar or seven bucks. The only difference is one, somebody's throwing a baseball in front of you, or the other is that you're
Starting point is 00:24:24 at the checkout line at Costco. And it's like just the perception of the experience and the value that's provided. If you provide a great experience that is good for somebody, like you are rewarded for that. And that's value, right? Like price and value both have a dollar sign. One is the experience and the emotional support of it.
Starting point is 00:24:41 The other being price is like Walmart, man. Like all we're gonna do is advertise price and we hope you come here because it's the cheapest. So you're either gonna, you gotta kind of pick and we lean very heavily. We're 4,000 transactions deep and 19 years of doing this that has some street cred and over 400 people in our community
Starting point is 00:25:00 that have shifted to this emotional based sales process that supports a better culture, a more enjoyable sales experience, higher conversions, more profitability, and ultimately, it's better for the seller. There's no transaction I've ever been a part of, whether it was you doing door-to-door sales or calling the phone with a homeowner.
Starting point is 00:25:18 There's no transaction that was so numbers-driven transactionally, like I've done them because someone said, I'm about to lose it before the month is over, take it for 60 grand or not. Like yes, that is like the extreme outlier. Correct. But anything worth its weight or anything that I felt good of,
Starting point is 00:25:36 every transaction was an emotional based experience. Every single one. I don't care if it's buying the new shoes to your car, to your house, to selling something. If people are treating it transactionally, they're gonna get that type of result. Meaning, they could probably do okay. They could probably make some money.
Starting point is 00:25:51 They could probably get some transactions. But are they actually being efficient and having efficiencies to do big deals, do more deals? You don't like the word scale, but grow your company. Grow in deal flow, right? And so I'd tell you now, I'm already gonna promote Ben Mont right now. If you aren't following him, follow him. But this guy's a master Grow in deal flow, right? And so I'd tell you now, I'm already gonna promote Ben Mont right now if you aren't following him,
Starting point is 00:26:07 follow him, but this guy's a master what he's doing, right? There's also a web, where would you point him a website? Yeah, our best website is ramprei.com. Okay, ramprei.com, R-A-M-P-R-E-I.com. Ben Mont also, we're not done everybody, I'm just, I want him, I want you guys to realize this guy's obviously studied sales nice sales The whole life what I love about you is your self-proclaimed geek. I don't think you're a geek
Starting point is 00:26:29 I think you're a cool dude, but I think some people need to get out of their own fucking way I think some people think I can't because They're a geek right whatever has happened in their child Whatever father and mother and friends and groups and shane that has happened in life They feel like they can't. And I want to speak to that because I know one thing about me, and I would assume it's the same thing about you.
Starting point is 00:26:51 We did it in spite of all the things of why we couldn't, right? Whether it was the messed up childhood, my parents were all alcoholics. I had a mom, a dad, a stepdad, all alcoholics. I, you know, would have to walk myself home. All the things, woe is me, woe is, it's not about that. Is I was able to create something in spite of all the reasons that I could have used as excuses for why I couldn't create it.
Starting point is 00:27:13 I know that to be true. I know that anyone who's creating greatness is doing it in spite of something. Whether it's self-shame, not enough confidence, their family didn't give them the confidence, they weren't there for them, their friends make fun of them, whatever it may be.
Starting point is 00:27:26 Talk to us a little bit about the power of like, you can be a self-proclaimed geek, but brother, you're a fucking stud and you know what you're doing. So how do you get someone who may be mentally in that like self-shame or I can't mode of being a victim into a fucking killer? That's a really good question. Man, I think the belief system is the whole empowerment thing, right, as you mentioned.
Starting point is 00:27:51 Some people do it out of spite, and it's like, right, I'll prove to the world. And other people, the inverse of that is where they get stuck. And I think without over-complicating it, having a belief system in a sales process, whether you are nerdy, objective, very outgoing, it kind of guides you. So the best thing to do, it's like your mentor almost. So if you're stuck, lean on the process.
Starting point is 00:28:18 You are not going to, if you haven't taken the jump on your own yet, that's okay. There are personality styles, and some people can't push through those barriers themselves. But where we find that introverts and objective people can thrive in sales is they will follow rules. And then the rules say, do this, and you take someone
Starting point is 00:28:36 who naturally doesn't have those just like street style sales abilities, and you teach them it, and they learn it, then they can effectively compete probably and outpace somebody who just naturally leans on intuition and seat of the pants meter. So treat a sales process in this instance like or whatever you want to go do, like find the empowerment and the mentor, whether it's a process, a document, a person to help you overcome those beliefs. I was that way for a long time. Like,
Starting point is 00:29:06 it took me a while to sift through and a while, I'm talking probably 18 months of like analyzing data on five, 600 transactions before I confidently understood enough about what has to happen in here and all of these variable pieces for my personality type to be like, oh, okay, cool. Like, I will start to lean into this. And then two, three years later, spun off a whole new wholesaling company and went from zero to a hundred deals in a year. And then a year after that, we were like, okay, cool.
Starting point is 00:29:34 Like let's get into the education space. We literally just proof of concept, this thing to eight figures, this one to seven figures, let's go share some of this with the world. And now I sell for that company. And like, if you would have asked me that 10, five years ago, I would have been like, ooh man, oh, oh no man, I like, I'm a keyboard warrior.
Starting point is 00:29:52 So you relied on data, and then you relied on a system. And the combination of the two gave you the confidence to go do it. 100%. What I see all the time is someone that I've been coaching for over a decade, right? I've been in business for 20 years flipping homes. What I see all the time is people have uncertainty and they lack the confidence.
Starting point is 00:30:08 Well, there's a phase of where you need to go. You gotta start with a certainty that you can do it. I know, I believe this is the unseen, untangible, you can't feel it, you can't see it, you believe you can do it because you've seen simply, you've seen others do it. So you need to believe that first. The confidence grows by the act of doing
Starting point is 00:30:24 and realizing, holy shit, I can do the thing. Now I go from certainty to confidence. So some people, like yourself, create the certainty by relying on data and a process. The act of doing, transacting and doing a hundred deals, saying, I just stood this up out of nowhere. Now you have confidence. You're like, let's pour gas on this damn thing.
Starting point is 00:30:44 Exactly. Right? So for those out there, they need to start somewhere. Now you have confidence, you're like, let's pour gas on this damn thing. Exactly. Right? So for those out there, they need to start somewhere and you brought it up. You need to find a mentor, a coach, a community to lean on to create your certainty. Right? There is affordability out there.
Starting point is 00:30:56 You have a coaching program, in my opinion, very affordable. I have one. I focus on the larger investing. You focus on sales. Like lean into someone or a group or community that is affordable, that's not $20,000, that's affordable to build certainty.
Starting point is 00:31:11 Then you wanna gain confidence because you see the master, the guy, Ben Mont crushing sales, you're watching it happen, you're like, I know I can do this, right? I'm watching him do it, he's nothing special. Then you can gain the confidence by going out and doing, but people have to get out there and go do, and those that are stuck about the certainty
Starting point is 00:31:33 are always gonna be stuck in my opinion until they rely on the person that has done it before, has what they want, has the lifestyle, has the deal flow, has the resume, lean into that person. Ask for help. People will troll a free Facebook group and nothing wrong with it. That's like day one of I wanna learn a little bit about it.
Starting point is 00:31:50 But if you're seeking input and insights from somebody that truly you don't align with where they are going, like what the heck are you doing? Meaning like if you're asking for input from somebody who has no credibility, who maybe has never done a deal, but is giving you the direction of your life, you should want to emulate everything
Starting point is 00:32:09 in the foreseeable future on that. This place is awesome. I want a studio like you, I want to have the 20 years experience like you. We were talking about watches in the beginning. That's somebody that I want to follow in their footsteps. A, you've done it, B, you can share your experiences with it.
Starting point is 00:32:25 You can make money and do a lot of things. But seek direction and influence and mentorship from somebody. And if there's a price associated with doing that, then by all means, there's got to calculate a return on investment. But free advice may not come with a good return, and then you're just wasting time.
Starting point is 00:32:42 More often, you get what you pay for. Yeah. And then if that's a bad experience, what do you think happens? Now you're like, oh, I can't do it. You wasted six months, and you're just wasting time. More often you get what you pay for. Yeah. And then if that's a bad experience, what do you think happens? Now you're like, oh, I can't do it. You wasted six months and your burnout and everything was bad about it. So now investing equals bad.
Starting point is 00:32:52 And that's not the case at all. So I would say one of the most important things is to lean into a community, a something, somewhere that has what you want. And that has to align with your vision and where you wanna take your life. And for those out there watching this that have been trying and they're struggling,
Starting point is 00:33:09 don't let your past dictate your future. Never. Because, and I'll just bring it to the dating world, right? Like if you get your heart broken when you're young and you're 16 years old and you're a high school sweet, and you get your heart broken, what are you gonna never date again, never get married? You can't allow that to happen in business either.
Starting point is 00:33:22 You can't allow that in the adult world of how you're gonna go create and provide and go after what you want. So if you're out there struggling, you can't allow your past issues follow into your today's world because there are people like Ben Mont, there are people like me
Starting point is 00:33:38 that you can actually start to lean on to say, hey, I needed you to do something different. I tried it on my own, I got nowhere, I failed, I lost money, whatever, it never worked. Well then don't try it on your own. Go lean on Ben Mont, go lean on Justin, go lean on the people that have it. And if you have to cut a check, then pony it up.
Starting point is 00:33:54 It is an investment. If you think it's anything other than investment, then never be an entrepreneur, ever, ever, ever. And I'm talking to you, if you're here, if that triggers you, sorry, stop listening to me. Because the reality is I pay a lot of money every year for coaches and masterminds. They're not always in the real estate section.
Starting point is 00:34:12 They're not always in sales. It is business growth, it is marketing, it is operations. Sometimes I fucking cut a check just to be around the people I wanna be around. For period and a story. Because I know by being around them, they're further than I am and I'm gonna get something. Croc's not being around.
Starting point is 00:34:26 Just by being around. Just by accountability, you have FOMO at that point, it would come all the way back to the sales process again. Absolutely. You're putting yourself emotionally in a situation that once demands better and different.
Starting point is 00:34:35 Yep. And there's only so many ways to get there. So no, a hundred percent resonate with that. And if you play small, you can't expect a big return either. So I'm not telling you, like you said, you don't have to go spend 20 grand, but like the $3 PDF is probably,
Starting point is 00:34:50 let's say I had a 10X return, you're gonna make 30 bucks. But like, what if you invested a thousand bucks, 2000 bucks and you had a five to 10 return? Like now we're talking, all right, now I got 10 grand. How quick can I spend another $1,000 or $2,000? 100%, right? So treat that all the same, whether you're investing in your business,
Starting point is 00:35:07 yourself, your life, whatever that is, yeah, you gotta really just find the investments into yourself and then the belief system that you can go execute on that thing. Now the other thing is I think to talk to the people that do and then don't do. Because there's one thing for someone to come into Ben Montz world and make the investment
Starting point is 00:35:24 and you're very affordable in my opinion, you should charge a whole lot more and my coach tells me the same thing. But price is going up, hurry up, get it now, price is going up. That's right. But then you sit there and you give them the gold, the real shit, like this, if you do this exact way
Starting point is 00:35:38 of the framework, the talk, like you will crush and they don't. And they won't do it. And that is the most challenging part that I find as an educator is to say, I'm literally giving you gold. Like it will make you more money than you've ever made in your life if you just execute.
Starting point is 00:35:57 I always find it is difficult for us to give them the thing they need versus the thing they want. They want to make money, but what they need is to get the fuck out of their own way. Because if you can't go do it, then you won't get anything from it, right? Talk to us about how you can not force someone,
Starting point is 00:36:16 but to like get someone to start actually doing the thing that would create them to do it. Like there's a saying something about, it's gonna be hard either way. Choose your hard. Yeah. Right. I say that a lot. There's a different way of like,
Starting point is 00:36:32 you know, like your day's hard, go do something harder so your day's not as hard. Say that all the time, man. Right. My day sucks, go for a run outside in the heat. I hate running. I come back, man. Whatever task I was working on is way better
Starting point is 00:36:43 than that 20 minutes had sucked. Yeah. I think that, talk to us about that philosophy because I think what we do is after 20 years of doing this and as long as you have with this amount of deals, it can be like, oh yeah, Justin, but you've done it for 20 years. People will create the excuse of why they can't. Even though I'm giving them the same thing,
Starting point is 00:37:00 I still do to this day, 20 days in, I'm giving them the same thing, but they think it's hard, they think they can't. They think... So let's talk about like the hard is hard either way you cut it. Life is going to be hard. You have to choose your heart. I made a post recently like being a parent, you and I both have young kids. I have a four-year-old. I have a 15-month-old. You have a four-year-old and two-year-old. Yep, close to you. Right? Being a parent is really difficult. Here's what I find to be the most difficult part
Starting point is 00:37:25 of parenting. I want to provide, I want to protect. That's all I really want to do. But I want to be the most present, in the moment father, while with them and loving them and encouraging them and supporting them and being that father that I didn't necessarily have. But to provide and protect means there's a lot of times
Starting point is 00:37:45 that I have to go out and hunt. And while I'm hunting, I'm not in moment, in present moment with my children. That is the hardest part, but I have to choose my heart. I don't get both. I can't create an amazing life that they deserve while sitting on the floor playing with their toys. Yeah.
Starting point is 00:38:02 Right, so talk to us about the, there's always hard, choose your hard. Yeah, I love that too, because it's like, it's hard to be broke and it's hard to work hard to make enough money that you're not broke. That's right. And then you just, you choose.
Starting point is 00:38:13 So, you know, that sparked a thought in my brain of like, this is why we built our community at R.A.M.P. was because we went through every training possible in every newest, next best thing. And what we found was what you touched on a lot of, of inspiration. And it didn't come with any accountability or consistency beyond that.
Starting point is 00:38:37 And I am not a motivational rah rah guy because math doesn't say that like one plus one is two, like somebody's crying, I don't get it, right? math doesn't say that. Like one plus one is two. Like somebody's crying, I don't get it, right? It doesn't math that. But when we built our community, it had to be different because we saw the challenges for our team. I mean, we've got 48 employees and we saw them struggling
Starting point is 00:38:58 and us spending a bunch of money and them not getting better and us just going through the motions. So we said, what does different look like? And we kind of leaned into what you talked about where it was like, we do need to inspire people and we need to teach them information so that they have the baseline, they're further ahead than where they were. But you can't quit at that. Like I'll see Goggins on YouTube and I've yet to go run with a weighted vest on in the
Starting point is 00:39:22 rain and the dark yelling. So like it inspires me. Like I literally like will give me chills, right? His voice and stuff sometimes and it's like, man, that guy's badass. But I'm not doing it. But like I'm inspired to wanna be better to go to the gym, cool.
Starting point is 00:39:33 Like that's inspiration. But then like how do you keep going is we've implemented then coaching inside of there where it's like, okay, cool. Now you take this information, go try it, then tell me where you're stuck. I'm not gonna tell you something new. I'm going to help you enrich and overcome that hurdle
Starting point is 00:39:48 that you're stuck at now. And then with that, repetitions and practice comes into play. So we've built in practice into that, you think, a sports team, right? Aside from baseball to lunatics play every day, like everybody else trains and practices a ton for the game. So inside of our community, we have segmented calls that have a different purpose of those kind of things because all three of those create the continuity that, okay, cool, let's
Starting point is 00:40:14 get excited about it. Let's do it and see where we got hung up. And then let me hold you accountable to continuing to do it and to revise what you're doing so that we get to that end result. I can't be there every day with you, but providing those couple hours a week where three days a week we're in contact, where we're doing those different activities,
Starting point is 00:40:32 keep inspiring you because you need that North Star and that belief system. You need to keep compounding knowledge. You need to keep getting coached. If the coach walked off the field, like the team doesn't know what to do, and then we need to keep practicing independently from that or with our peers and with other people.
Starting point is 00:40:49 Treat this thing like if you want big results, you gotta invest in yourself big to do it. So those are the three pieces we found of teaching, coaching, and practicing that have overcome every inspirational style sales training or any other program that there would be. Yeah, just like you said, there's an emotion component to all of this.
Starting point is 00:41:05 You gotta, like what I try to do, and I'm no Tony Robbins, but you do the same thing. I'm sure you try to figure out what community member, what the real challenge is. So, okay, well, what are the decisions, right? Like what's more important? The thing that you are creating an issue about or creating an awesome life, right?
Starting point is 00:41:22 And so you try to find a way to like say, hey, if you do these things, if you practice, you do it consistently, you stay a part of the community, then you're actually gonna win. Yeah. I mean, understanding that is the basics of I think, if I had to say, that's like the basics of success. In general, no matter what you do.
Starting point is 00:41:38 Right. And that feels good. Like when you do that, when you like get those things and you're learning, right? You're like, you're compounding like dopamine hits of like, oh cool, I learned more information. Ooh, I did it in the kind of work like that feels good. Like, right, there's a fire smoldering in there
Starting point is 00:41:51 and then it's like, all right, let me go revise this and hit a couple foul shots at home or in a role play. And then you feel even better about it and then you go back out. That's what the culture looks like, right? I think a lot of entrepreneurs, once they get outside of solopreneuring, they want culture. That's not pizza parties and retreats.
Starting point is 00:42:07 You can't buy your way to winning. You wanna see your team thrive, whether it's one or 25 people. Show them what success looks like and let everybody be a part of hitting goals and accomplishing milestones. That's what feels awesome. Dude, you're a stud.
Starting point is 00:42:21 Everybody, Ben Montlocker, if you're interested in sales of any level and understanding a true process, you guys have it locked, right? You have this process down. You've done thousands and thousands of deals. Make sure you follow him. Make sure you go to ramprei.com, right? Understand what this process is. If you're serious about being real estate investing, Benmont and I agree. Senior is sales, junior is marketing. If you can't sell anything, then who cares about the leads that you're bringing in?
Starting point is 00:42:47 Wasting money to fill up your inbox with a bunch of notifications. So yeah, and anybody that's interested, like you said, ramprei.com, we'll throw on a free seven-day trial. You can spend like three hours of live training and full access to everything we do in the community for a week.
Starting point is 00:43:02 If you don't like it, click cancel and bounce, but I think there's a lot of good information in there for anybody, no matter what level investor you are. I mean, if it's day one and you want to be inspired, there's a great free resource for you. If you've got a team of people and you lack being that sales manager, that accountability partner, if you're not investing five hours a week into your team,
Starting point is 00:43:22 let somebody do it. That's all that they do and we love it. Awesome. Guys, check them out. If this was helpful, if you learned a little bit about sales, then make sure you share, make sure you share this with at least two of your friends. Make sure you follow BenMont.
Starting point is 00:43:36 Make sure you go to amp, ramprei.com and we'll see you on the next episode. Thanks, man. Hey, I'm gonna redo that end. I'm gonna redo that end. I don't know why I like stuttered over that. Hey, if this was interesting and if you feel like you've learned a couple things about sales and actually getting out of your own way and succeeding at the business, then make
Starting point is 00:43:55 sure you're following Ben Mont and make sure you go and share this at least to your friends so you can execute proficiently. I'll see you guys on the next episode.

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