The Science of Flipping - Scaling to 80 Franchises: The Power of Systems & Teamwork | Mark Stubler

Episode Date: March 7, 2025

In this episode, Mark Stubler, founder of Joe Home Buyer, shares how he and his partner scaled their real estate business to 80 franchises by leveraging the right people, systems, and strategies. He b...reaks down the visionary-integrator dynamic, the power of hiring a COO to handle operations, and why franchising offers a proven roadmap for success. Mark also reveals the three core marketing strategies that drive real estate deals—cold calling, direct mail, and web marketing—and explains why managing leads effectively is more important than just generating more of them. If you’re an entrepreneur looking to scale without burning out, this episode is packed with game-changing insights and actionable advice. 🚀 -- Mark Stubler is the founder of Joe Homebuyer, a real estate investing franchise that assists homeowners in selling their properties swiftly without the complexities of traditional listings. Before venturing into real estate, Mark had a successful career in sales, particularly in the fencing and decking industry. Driven by an entrepreneurial spirit, he transitioned into real estate investing and, within a short period, transformed Joe Homebuyer into a multi-million-dollar enterprise. Established in 2015, the company began franchising in 2019 and has since expanded to over 80 territories across 23 states. Mark's innovative approach emphasizes ethical practices, effective sales strategies, and comprehensive support for franchisees, enabling them to navigate the real estate market successfully. Website: joehomebuyer.com​ LinkedIn: linkedin.com/company/joe-homebuyer​ Phone: 833-JOE-BUYS (833-563-2897) -- Thank you to our partners for supporting today's episode! Empowered Investor LIVE! - Take control of your financial future with top real estate experts, builders, lenders, and investors. Join Us at Empowered Investor Live – April 4-6, 2025, in Irvine, CA! Spots are limited – grab your ticket now! 👉 Get Tickets Joe Homebuyer – Want to scale your real estate business fast? Get expert training, weekly coaching, and a proven system to close more deals. High achievers even qualify for luxury rewards! Learn more at joehomebuyer.com. 📊 Quality Skip – More accurate data means more deals! Get premium skip tracing for just 6 cents per match and connect with the right sellers every time. Use code "SOF" for 10% off at qualityskip.com! Mando Whole Body Deodorant – Stay fresh and confident with Mando's doctor-developed, aluminum-free deodorant. Clinically proven to block odor for up to 72 hours, it's safe for use anywhere on your body. Use code 'COLBY' for $5 off a Starter Pack! -- About Justin: After investing in real estate for over 17 years and almost 3000 deals done, Justin has created a business that generates 7 figures in active income through wholesaling and fix and flipping as well as accumulating millions of dollars of rental properties including 5 apartment buildings, 50+ single family homes, and 1 storage facility Justins longevity in real estate is due to his ability to look around the corners, adapt to changing markets, perfecting Raising private capital, and focusing on lead generation which allows him to not just wholesale and fix & flip, but also accumulate wealth through long term holds. His success in real estate led him to start The Entrepreneur DNA podcast and The Science Of Flipping podcast and education company, and REI LIVE where he’s actively doing deals with members. He has coached and mentored thousands of aspiring and active investors over the last decade. Connect with Justin: Instagram: @thejustincolby YouTube: Justin Colby TikTok: @justincolbytsof LinkedIn: Justin Colby  

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Starting point is 00:00:00 Still treating your real estate business as a side hustle? At Joe Home Buyer, we help real estate entrepreneurs scale to full time with right strategies, training and community. Join a winning community of go-givers. Get access to weekly strategy calls, leadership training and industry expert master classes. Plus, we'll help you get more deals across the finish line
Starting point is 00:00:23 and increase your profits. If you want to stop grinding and start growing, Joe Homebuyer is your competitive edge. When you're endeavoring to go down anything that's important or that has potential lots of upside, the Joe Homebuyer franchise, this business, don't get into it because you see all these shiny numbers and all these exciting opportunities. Um, I mean, sure, that's what attracts a lot of us, but you've got to be committed to the journey, the process, everything that can challenge you to become the journey of growth, individual growth that it will require. If you're committed to that, then this is a great opportunity.
Starting point is 00:01:03 The Science of Flipping Family, welcome back to to another episode I'm super fired up about this. If you guys have ever read the book Traction there's usually a visionary and there's an operator or an integrator. This franchise owner Mark Stubler and his partner are the epitome of exactly that a visionary and an integrator and operator and today I have Joe Hol have Joe home buyer Mark Stubler is in the house. What's up brother? What's happening? Dude, it's good to be here. Thanks for having us.
Starting point is 00:01:29 You guys have 80 franchises. Man, it is been, I never, I didn't know what this was gonna become, but it's exciting and we're just at the beginning. It's awesome. Dude, I love that because, you know, it's funny being in business as long as I have, you realize every time you kind of realize where you're at,
Starting point is 00:01:44 you're like, oh, I wanted to to be there but this is just the beginning I have so much further I can go. Well and I love the challenge of it right we all get into our businesses and we realize oh wow I've got a lot to learn and but you're also grateful for the journey and the road and everything that's led you to that point but yeah I feel the challenge of being a CEO of being a an entrepreneur every single day super ambitious to accomplish a lot more, but grateful for everything I'm experiencing. It's awesome. So I talked about the book The Traction, right?
Starting point is 00:02:13 And it's like you and your partner and he's going to have his own episode, but you guys are kind of the epitome of the integrator and the visionary. Talk to us about that component of what you guys have done within the franchise. Well it's just the the perfect complement of strengths right. For those that don't know Cody Hoffine he is just a whiz at developing ideas. Just seeing and you know removing caps or limits right and then I'm the one that is tasked with the responsibility of putting it into action yeah and filtering right. Not all the ideas that is tasked with the responsibility of putting it into action and filtering, right? Not all the ideas that he floats out there
Starting point is 00:02:47 are gonna be doable or even. Shocker. That's what we do. We just throw so much against the wall as visionaries that someone has to put that mess into an organization. That's right. And actually one of the things that I've learned is I have strengths as an integrator,
Starting point is 00:03:03 but I've actually plugged in a COO at Johan Baier that actually has strengths that I've learned is I have strengths as an integrator, but I've actually plugged in a COO at Joe Homebuyer that actually has strengths that I don't have. And so really business is about surrounding yourself with incredible people. So I was fortunate Cody and I met more than 10 years ago. We've been partners now in real estate for 10 years. But since then, in order to actually expand and grow, we've had to bring on a local COO
Starting point is 00:03:25 for our real estate flipping businesses throughout the country. Totally. To manage those, and then we brought on a COO to help us manage the franchise. So great people make all the difference. You just said something that's so imperative, right? Is we're all part of many masterminds.
Starting point is 00:03:39 I just came back from boardroom. People think that they should be the CEO and they don't account for a COO role. A COO really is the operational manager, right? They are the true integrator looking at the operation. Talk to us about what are the things that you gave up in your role to that COO? Well, as far as giving up, I mean, well, I will start with what I retained. I'm still responsible for culture, for people, for finance. But the COO is responsible for operations, making sure that, you know, we're hitting metrics.
Starting point is 00:04:15 His word of the year right now, Vance Courtney, he's our COO, just a really talented guy. His word of the year is execution. My word of the year is advance. And not just advance the business forward, but actually his name is in my word of the year is execution. My word of the year is advance and not just advance the business forward but actually his name is in my word of the year advance so we added him he's adding value but it's we're advancing we're moving things forward and he effectively does that for us so as a CEO I have lots of
Starting point is 00:04:36 responsibilities but to be able to have somebody I can trust who is executing and moving things along it's made all the difference. Yeah absolutely it in not everyone can wear all the hats, right? And so, a lot of people get into business partnerships for what I would consider the wrong reasons. They bro out. Hey bro, let's have this idea and get all hopped up on some caffeine
Starting point is 00:04:54 and go start this thing, right? That's not their true reason to have a business partner. You know, what you guys have been able to build really is that yin and the yang that can help create something powerful. But even then as a CEO, you are doing something I think most CEOs don't do, which is still continue to leverage, right? Because again, I'm mentioning it is the CEO tends to think that they should be the culture leader, they should be the KPI leader, they should be the operational manager, they should, that's not necessarily the role
Starting point is 00:05:23 of the CEO per se. And so you're already doing something that's really impressive and that's why you have 80 franchises. And let's talk about that. I want to talk about the franchise. I want to talk about Joe Holmbeier. Please. You know, I've done this business now 18 years, right? It is still just my company, right? What are the benefits of a franchise? And then the second layer of that question will be like, what is the difference between a licensing of a name versus a franchise of a name? Yeah, great questions. So the benefits of a franchise are really in the eye of the beholder.
Starting point is 00:05:57 We have some franchisees that have already done dozens and dozens of deals, and they want to scale their business. They want to help learning what the next triggers are to get to the next level. Right. That's been one of the areas of greatest strength for us is helping business owners take an existing wholesaling or real estate investing business and take it to next, you know, the next level. We help build them a roadmap.
Starting point is 00:06:19 Yeah. Right. A lot of it is boiled down to two things. It's marketing and sales. Yeah. Uh, and you have to have a streamline of leads, right? So we have strategic partners. We really optimize our franchisees' ability
Starting point is 00:06:32 to generate leads, to take out the lumpiness, to help them develop consistency in their business. And then my favorite is acquisitions, the sales process. Nice. There's so much money in the proper use of from managing a lead at the very beginning all the way through dispositions. I refer to that whole thing as the sales process, the optimized revenue. In the heart of that is the acquisition process, right? So when somebody buys a franchise, they're getting an operating system to optimize revenue and
Starting point is 00:07:01 to know which habits, what activities are gonna yield them the best results and optimize their efforts. So, you know, how it compares to licensing or, you know, things that other coaches do, I can't speak to that for sure, but I love the franchising model for this reason. I like the partnership. For the franchisor to be successful,
Starting point is 00:07:21 the franchisees have to be successful first. That's right. So our entire motivations are aligned in their success. So our entire infrastructure is building a planner around their success so that they are ultimately bringing in revenue, thriving in their business, and then the franchisor succeeds. Funny that you do that, you know, and since we were talking just a little while ago, so I have a community called REI Live.
Starting point is 00:07:42 I'm taking away the coaching model. The coaching model is the 10, 15, taking away the coaching model. The coaching model is the 10, 15, 20 thousand dollar coaching model. That's right. I'm saying no no I want to partner with you and I'm taking newbies who have no way of getting their first deal like I don't want to say no way but very seldom chance and helping them create certainty which creates the confidence so they don't just get their first deal but they get their 10th deal and they can say hey you should probably be Joe homebuyer. Become a
Starting point is 00:08:06 franchise. That's right. It's because there's a rep that when the alignment of the coach slash leader or the franchisor right that alignment and everyone fighting for the same thing creates the actual result that everyone's looking for. That's right. So talk to me about your franchisees in the sense of what are the marketing strategies you guys lean on to create those leads? Yeah so the three core we call them the three core strategies which is not gonna be a surprise to anybody but you have cold calling done correctly sure done ethically then you have direct mail and all the various techniques and strategies leveraging a good strategic partners there
Starting point is 00:08:45 and then all the forms of web, PPC, SEO, Facebook, and all the activities that go into there to have a presence online. How many leads a month would a franchisee, what are your kind of metrics? What would it be a goal for a franchisee? Do they need to create 30 leads a month through their marketing?
Starting point is 00:09:03 What are you guys trying to- I love this question. I'm going to share with you a little insight on what we help our franchisees track. It's actually called a LOAC. LOAC stands for Leads, Opportunities, Appointments, Contracts and Closes, right? So that's the acronym. So we help our franchisees drive leads. Now each market and each marketing strategy will yield a different amount from a quantity
Starting point is 00:09:22 perspective. Absolutely. But what we help them learn and identify in their business is the ratio of leads to opportunity conversion. That's an indication of how well you're managing, you know, the opportunities are coming in your speed to lead. How, you know, how much urgency you have as far as chasing people down. The opportunity to appointment conversion is a metric you have to be aware of
Starting point is 00:09:44 because you need to get your your face your body your Feet in front of somebody as often as possible. We have virtual franchisees so that can be done over the phone Optimally, it's it's in the living room It's knee-to-knee belly-to-belly face-to-face where you can build that human to human connection But that low act that acronym allows us it's not just tracking leads opportunities appointments contracts and closes It's the ratio and how they speak to each other. And it's identifying, okay, what triggers do I need to pull my business based off of tracking these things?
Starting point is 00:10:12 So we help our franchisees just by naturally using their CRM. It updates their LOAC, these metrics daily, so that they realize to the day, to the week, how is my business doing? What's the health? So those are the, you know, I think of them as like the vitals. Justin, it's this idea that like,
Starting point is 00:10:28 if you go into an emergency room, they're very likely you have a broken arm, you're holding your arm, you're moaning or whatever. They're interested in your arm, they're gonna fix your situation with your arm, but they're gonna check your vitals first. They're gonna make sure, is this person at risk of dying or something worse than what I'm seeing with the arm?
Starting point is 00:10:44 The vitals of the business in my mind are the LOAC. And that will tell you everything in your business. And that way you're able to make decisions, calculate decisions on what pivots to make. Yeah, I mean, you know, easy way that I say is data driven, right? You're able to make decisions based on your KPI so you can pivot one way or another. Now let's talk, I love LOac, you guys make that up? We did. I like that, I like that a lot.
Starting point is 00:11:08 Our team did. That's brilliant. So the reason why that's important to me is because I tend to deal with the newer type of investor, someone who's been around in every coaching program, every Facebook group, every, listen to every episode of mine and everyone else's podcast, right? But they haven't been able to figure it out. And as a coach of a newbie, my number one question is how many offers have you made and almost always is zero.
Starting point is 00:11:33 Right. And I said, well, there's zero chance you'll ever get a deal. That's ironic. You've never gotten a deal, right? Well, and that importance of a KPI, which has some irony to it. When you start to grow your business and become a Joe Holme buyer franchisee, the same importance is how many leads you bring in,
Starting point is 00:11:50 how many opportunities you have, how many appointments you go on, and then how many contracts did you make. That's right. Like that last one, the contracts, it's amazing. And I've done coaching for over a decade. People stopped making offers for some reason. And I'm making this point to go into my next question.
Starting point is 00:12:07 I have seen, and I'm curious to see what you guys think about this franchise, more people are worried about the marketing and lead generating, than they're worried about the salesmanship and conversion. It's so true. Would you agree? They're missing the mark, right? Yeah. Attention real estate enthusiasts and investors.
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Starting point is 00:14:50 Less leads managed well is better than an abundance of leads managed poorly. You couldn't have said it better. I mean, literally that is the truth. Like I want everyone to rewind that. I want you to say it again because that is really the importance of our business. Say it one more time. Less leads managed well is better than an abundance of leads managed poorly. Yeah.
Starting point is 00:15:07 And too often people get caught up in a lead lead lead lead lead. And I say, yeah, but how many offers? But what have you even done to even get that ball down the field? Right. And so what are some metrics that you're shooting for with the low act for people? Like what would you say is your metric for your franchises saying hey if you have this type of do you have percentages that you can speak to? Yeah percentages are probably the most helpful so from a lead to opportunity conversion or another way to say it is a lead to me is any inquiry an opportunity is a yes or a maybe or even a soft no
Starting point is 00:15:38 an opportunity somebody they're gonna have some level of follow-up to that's another way to describe it. Or another way that people describe opportunity is net lead. So of your net leads, of your opportunities, that conversion ratio really needs to be 30% or better, but that's so subjective because if you're in a market where you're doing a lot of cold calling, it's gonna be low. If it's PPC, it probably needs to be 80%. So when I say 30, 30 encompasses
Starting point is 00:16:07 all three core strategies. It's a blended ratio. So thank you for clarifying that because anybody listening, I think if they identify 30, then they're probably not doing enough. But if it's a blended ratio, it also counts for somebody calling from a direct mail piece saying, Pound San, take me off your list. We'd technically referring to that as a lead because we're still trying to identify what percentage of the people that inquired, whether they were telling you to take you become an opportunity, become an opportunity. Yeah, that's exactly right. No, that's the right metric in my opinion, right?
Starting point is 00:16:38 So there'll be people who would tell you that it should look a different way. But, you know, I just talked to cold calling because it's the lowest. Cost typically with the highest lead volume, but also the most challenging to get it from a lead to an opportunity. Right. Right. Because what I see in my own business is we have roughly a 10% conversion from someone who we actually contact, right.
Starting point is 00:17:00 Is how we say it to someone who becomes an opportunity is about 10%. So if we have a hundred conversations, someone who's actually somewhat interested to keep that conversation going and going into opportunity, as you guys say, is about a 10%. So there'd be 10 people out of the hundred conversations. That's right. Yeah. We have a franchisee though, Justin, that throws this all out of whack.
Starting point is 00:17:21 He sends out marketing in West, West Texas, and it just seems like anybody that calls is an opportune. So his ratio is through the roof. So what's he to do with that again? So the beautiful thing about this is this isn't so much where you're starting today, it's identifying, getting a baseline, and then the data allows you to make improvements. But if you know that, all right, I'm only converting leased opportunities at X amount of ratio, then I can drive to make that, uh, you know, I can have a
Starting point is 00:17:50 higher percentage of live answer. I can have more urgency and follow up to get in touch with people. Uh, one of the, my favorite metrics, because it seems to be one of the best indications of success is driving your, your ratio of appointments. What percentage of the opportunities do you attend appointments on? Uh, the higher that number is, in fact, early franchisees, we say, hit, hit a hundred percent now that's not realistic, but if we set in their mind that you just need to go on a hundred percent of the, uh, appointments that are, or
Starting point is 00:18:17 opportunities are created, you need to attend a hundred percent of them as appointments offers equivalent, you know, getting out and meeting with, with sellers, you're setting them up with the experience the training the get the marbles out of the mouth perfecting the system and ultimately giving the highest probability of success. Yeah and the same thing is is what does it say if you shoot a star and land on the moon that's right vice versa something yeah right like yeah so now in terms of your franchisees, who would be like, I love the model. Here's why I love the model.
Starting point is 00:18:50 Us coaches and I'm still a coach and will likely coach until the day I'd actually fucking love it. Okay. We show them how to do it in most cases. In my case, I actually do it with them. Sure. Specifically because I'm holding the hand of a brand newbie, right? So it's like helping a child walk. actually do it with them. Sure. Specifically, because I'm holding the hand of a brand newbie, right? So it's like helping a child walk.
Starting point is 00:19:07 You do it with them. The franchise model to me is like the next phase of that, right? Where coaches don't do it justification because they just tell you what to do and say, go do it. Great. Fine. There's a place for that. Some people do 99% people don't, right?
Starting point is 00:19:24 Right. What I do and what you do, what I that. Some people do, 99% of people don't, right? What I do and what you do, what I do and what you do, very similar, where you grab their hand and say we're gonna do this together. That is a big switch in mentality, and not only that, Joe Homebuyer has an operating framework. So let's talk about the operating framework for a second.
Starting point is 00:19:40 You're the CEO, and let's just almost role play to the thought of like, Hey Justin, I want you to be a Joe Holmbier. What are the value ads that Joe Holmbier brings to an investor who's active, but they're a little lost or getting deals done, but they're just, they still kind of have the wobbly legs, right? What are the value aspects of Joe Holmbier? I'm going to take one step back first because because then I want to talk about the value add. But we actually are very protective of the Joe Homebuyer brand, because that's essentially what we're offering, is to streamline and to bring, you know, a brand that then they can leverage, right?
Starting point is 00:20:17 But we're really looking for brand ambassadors. So, gone are the days where we'll send, they say in the early days of franchising, you only sell franchises to family and suckers, right? That's the only people that would ever buy your franchise, right? Because it's new, it's unproven. Well, we're gone are those days. So, we're very much looking for the right fit. And that goes both ways.
Starting point is 00:20:37 We're not naive. We realize that we're not the right fit for everybody. But we also understand that we're not just looking for anybody. We start and we lead out with those that can embody And really raise our community by supporting our culture and that's you know, for example our four core values are We use the 4-h system, right? so honest humble hunger and heart for others and we're looking for those that kind of embody and can and complement that and bring it and thrive in that environment.
Starting point is 00:21:05 And when we find that, then they're attracted to sure, we can help build out a blueprint for somebody that is struggling to have consistent deal flow. That's where we thrive. We can help create a system where you have consistent and deliberate efforts in your marketing to drive, you know, take out some of the lumpiness in the business. Yeah. And I think that's, that's a major problem in the space, right? There's the, the masterminds that we're all a part of that talk about scale. Right.
Starting point is 00:21:33 Okay. Then there's the let's get started. And in the middle of somewhere, somehow, probably because of marketing, the growth cycle gets phased out. People forget to just grow what they've been doing. That's right. Right. Great.
Starting point is 00:21:47 Gain some consistency in your business. And that's where Joe Holmbier can really, really help. Right. If you're actively doing deals, I mean, do you guys have some level of like entry level, not entry level, but what I mean is like a barrier of entry for someone. Like if someone comes to you and says, Mark, I saw you on Justin's podcast, for God's sake, I would love to have the support of Joe Homebuyer, a brand. I'm honest, I'm humble, right? I have the four H's. What does that look
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Starting point is 00:24:47 from the head to the toe with Mando. Well, we are looking for a French, the ideal franchise candidate or somebody that we'd run with is somebody that has done a handful of deals. And the reason for that is we can't, you know, really want, or I guess our interest is not working with somebody that's still trying to figure out
Starting point is 00:25:06 if they're committed to the business. If they're trying to figure out if this is gonna be long term for them. They have to be past that. They have to say, I've done it, I've got my teeth kicked in and guess what, I enjoyed it. Like I actually had a good time getting my teeth kicked in. I understand how challenging real estate is.
Starting point is 00:25:22 I also understand how fortunate and grateful I am to be in real estate and I want more and I want to continue to grow and thrive in that space. So something that's done a handful of deals. Is that five, is that 10? It's really based off the individual. We also want a franchise individual that is going to lift. In other words, we're looking for people
Starting point is 00:25:39 that plan to enhance the community. I mean, I have to tell you, Justin, one of the things I underestimated when we first started the franchise is the caliber of individuals we'd be surrounding ourselves with. And I know people talk about community and it's just different.
Starting point is 00:25:53 We're not trying to be anybody else. We're just Joe home buyer. And our culture is powerful and different. And I'm grateful for that. Our franchisees are powerful. Well, you know, community is everything. I think we have a mutual friend, Pace Morby, has shown what can happen with community, right?
Starting point is 00:26:09 Well said. You just, you know, him and I talk a lot and he's just like Colby is just, no one's willing to put this much effort in traveling. But what I do see about what he's done is he's built a tribe that just bleeds the right blood. I mean, it's amazing. And so I love that about Joe Holmbeier. Again, maybe what are some of the assets
Starting point is 00:26:28 like Joe Holmbeier would get? Because again, it's one thing to just have someone say, I'll hold your hand and that leans into just coaching. What are some things that like someone can be like, man, I gotta really consider doing this franchise thing. Well, I'm gonna give you a taste of it. To anybody listening, go to thejoew Calm and the Joe way calm Joe way calm Yeah, and that will give you that's right the Joe way calm there you go, and it's gonna give
Starting point is 00:26:54 Anybody listening some framework for what I believe to be the most dynamic Sales process as it relates to the negotiation how to get the deepest discounts and the best deals while providing a meaningful value to the seller. And it has training videos, complimenting training videos, and a complete instruction guide to compliment. You'll find it all on thejoey.com. But that's an indication of one of the assets that they get, just extremely high level how-to sales training. But it's ongoing. You have a a deal you're trying to get over the finish line you call in you get help from the
Starting point is 00:27:29 Support team you have a deal you're trying to disposition and optimize revenue you talk you attend the disposition support You know support line, but then it's things like Aggregated data look we have a CRM that all of us use collectively. We're in multiple markets throughout the country We know what's working. We're able to combine both the data from our strategic marketing partners and that's the other thing is we save you time and energy and money frankly with our strategic marketing partners, our buying power. You use our marketing partners, you save on every single one of those partners, you don't
Starting point is 00:28:00 even pay their going rate, you pay the Joe rate. So there's just, there's lots of assets. I think, I'm going to pause you there because I think there's a lot of people out there that their first thing is like well how much money do I have to spend on marketing but you what you just said really should highlight to most people that they don't think about it. Economies of scale when you have the Joe buying power right Joe home buying Joe home buyer buying power that was a mouthful. In marketing whether it's PPC,
Starting point is 00:28:26 whether it's direct mail, whether it's the relationships because you have 80 of these franchises spending money, you can reduce the effective cost. Justin Colby going out and doing the same, you know, mail count, I'm not gonna get economies of scale. That's right. Right, and people don't realize the power of something like that, right?
Starting point is 00:28:44 Now, talking as a CEO, do they need to be at that level? Do you almost come in and help them understand and think more as a CEO? Well, we encourage them to think, well, internally, let me back up one second. Internally, we actually have an ambition to create world-class leaders. You could say, well, what is the purpose of Joe Homebuyer? You could say that the purpose of Joe Homebuyer is to become the largest homebuyer in the country. The way we get there is by creating world-class leaders.
Starting point is 00:29:15 And so they don't have to come in as, you know, I'm a CEO, I'm the top of the world today. We want those that are humble, and are teachable and that developing as individuals, developing as leaders is you know what the track that they're on, who they want to become. Because imagine this Justin and it's happening. You have 80, 250, 500 franchisees across the country that are world-class leaders. The impressions, the impact they're having on their homes, their families, their communities. The byproduct is they're having on their homes, their families, their communities. The byproduct is they're buying lots of homes,
Starting point is 00:29:49 they're extremely successful in real estate, and they're doing it the right way. They're improving the lives of the families that they're providing the services to. But it starts with who they're becoming. And so yes, we actually have infrastructure in Joe, and I get nobody's attracted to this, nobody's gonna buy a franchise
Starting point is 00:30:04 because they're like, oh, I wanna become a better leader. In fact, gonna buy a franchise because I want to become a better leader in fact not everybody even identifies that they need to become a better leader but the truth is we all need to become better leaders. And that's that's a muscle I talk about from stage when I speak on stage I talk about leadership because I think is a muscle most people don't even know how to work out well it's almost like legs day right like you know it's out there and kind of exists but it's this thing you're just like but you avoid it. You avoid it. Now, so, but that is a muscle that if you own a business, being a leader has to be worked
Starting point is 00:30:31 out because as you just said, you're not just leading, like you're not just, if you're going to be a solopreneur, fine, don't be a leader. I mean, it's just you and there's no one else in the organization. But if you're going to run a real business, run a franchise and you don't know how to be a leader, you're gonna struggle for a long time. Do you guys have that kind of training or do you guys have live events within Joe Holmbeier? What is kind of the support that you can give a franchisee with regarding to leadership? I love it. In fact, Justin, you need to join us next week. We're in San Diego. We have our annual conference. We actually have Brent Daniels, who's a franchisee. Jerry Norton, who owns several franchise locations. We're in San Diego, we have our annual conference. We actually have Brent Daniels who's a franchisee, Jerry Norton who owns several franchise locations.
Starting point is 00:31:08 They're gonna be out there. Even Pace Morby is gonna join us on stage out at our conference in San Diego. So we we're really excited. The events bring everybody together, really strengthens the community. But as it relates to specifically leadership training, actually there's a lot of support. We have within our repository of library of content, there's a lot of content where you're just driving down the road and you just want to be uplifted and encouraged. And then Cody does an incredible once a week mastermind, bring your ideas together, personal development strategy call every single Thursday.
Starting point is 00:31:43 I'm sure he'll talk with you about that. But it's one of those things where, and I would even argue, you mentioned, hey, if you don't wanna build a business, then maybe leadership, even if you're gonna be a solopreneur. But at some point you gotta lead yourself. And that's where leadership starts is,
Starting point is 00:31:57 what is your morning routine? And I know you're big into these things. Huge, this is a big factor for me. This is a bit, we're very much in alignment because I would even tell the solopreneur they need you more than anyone else because they have no community. They don't have someone. They don't have a trainer to lean on. They don't have leadership. They don't have Cody. They don't have Mark. They don't have. That's right. And they're just trying and literally as the guy who teaches most of these people, they want it and I've been able to give
Starting point is 00:32:23 them the roadmap to go get it exactly how to catch the fish right? That's right. And then you know that is the differentiating factor of coaching versus now what I now do and what you guys are doing at the next level right? I do newbie you guys go growth right? That's right. The soloprenor really needs to be looking you guys up. This is you know I'm talking to all of you out there that are like I've done some deals I can't really figure out what the fuck I even did to get the deals. This is, you know, I'm talking to all of you out there that are like, I've done some deals, I can't really figure out what the fuck I even did to get the deals. This is where you wanna lean on Joe Homebuyer, right?
Starting point is 00:32:51 Go to the website. What was the website again? Thejoeway.com. Thejoeway, because again, as a solopreneur, it is the most difficult position to be in, is to feel like you don't have the community, that you don't have somebody you can lean on. That you're just you kind of get it but you're not really getting it. So I think...
Starting point is 00:33:08 Watching a YouTube video here and there and that's great but at the end of the day, do you actually have the habits in place to get predictable consistent results? Right. So the event and I'm hoping this comes out before the event. When is the event? Well the event's actually next week and you have to be a Joe Homebuyer franchise. So we're putting the carrot out there for people to realize, no this is like, you know, I mean the people speaking from stage, the workshops, the things that we're gonna be working on. It's not just a venue where you're going and hearing from speakers, it's actually we're working on our businesses, we're moving our businesses forward and we have an annual event and it just happens it's next week in San Diego. Love that. And so talk to me a little bit about the franchisees, the
Starting point is 00:33:50 KPIs, let's lean a little bit more into the business, the day-to-day business right that I think a lot of people they've heard they've watched YouTube videos what are some of the expectations on Joe Homebuyer franchisees, you know, within a year? What kind of benchmark or what kind of, you know, what are the expectations that you would say, hey, if you are one of our franchisees and you go all the way in, you don't tiptoe in the short, you know, in the shallow end,
Starting point is 00:34:18 what are you saying to these franchisees? Well, it starts with the daily non-negotiables, right? Which is talking to sellers, talking to buyers, going on appointments. It's these activities and then it includes marketing and staying consistent with your efforts there. And talking to sellers and those things are a form of marketing, but it's in the actual investment. So when a franchisee comes in, we're really building out not just the roadmap, but we're
Starting point is 00:34:44 identifying are they on track, right? You mentioned what benchmarks do they need to hit. Are they developing the daily habits that are gonna get them consistent results? And then just having honest, frank conversations with them, like, hey, you're not on track because you're not attending appointments or you're not picking up the phone.
Starting point is 00:35:03 And it's helping them identify what activities will afford them the consistency and the results that they want and and that's you know what it is you know, I think of like You know personal trainer at the gym or anybody that holds you accountable for anything And you know this this is where you make your bread and butter you provide this value to so many people but it's We all do better when there's accountability, right? We all do better. Even I started using an app on my phone just to track my nutrition each day. And by virtue of committing to do that, I'm eating better.
Starting point is 00:35:35 I'm consuming more protein, I'm staying on target, and I'm saying no to other things. And so that's the framework essentially that Johan Humbert provides is what to do, what habits to create, and then a natural community to help encourage that accountability so that you can get the results that you've tasted, but now you want to become more predictable. You want to be more consistent. Expect those results. In more of a, historically speaking, like Coach Ma, how many times do they have access to you guys as the franchisors?
Starting point is 00:36:12 Or any, you know, whether it's you or Cody. Every day. Every day. Literally, there's, I mean, every single day there's something that they can have direct support, direct access. And then 24-7, I mean, we have, when I say 24-7, the support channel. I better not oversell that. I mean, really, we have virtual assistants and different things that are steering them
Starting point is 00:36:34 to the learning management system, and then obviously the learning management system has a lot of content where they can search, hey, what's an answer, here's my challenge, they can search and it can pull up and oftentimes answer the question. But in terms of a live person that they can interact with every day, essentially. I mean, that's phenomenal, right?
Starting point is 00:36:50 Again, you guys are collaborating in putting together a platform that really speaks volumes for that person. I call it the growth plan, right? Where you're like, you got to figure out how to do more. You're doing it, but you don't really know where the next steps are right and that's really really powerful I know one question most people are gonna say is they're listening this well how much is it go to their website go to the website that's the answer right that's right and so the franchisee, is there an expectation on like type of deal? Do we focus only on
Starting point is 00:37:29 wholesaling? Do we focus only on fix and flipping because we're buying? What is the kind of expectation on exit strategy or you know what I call being a dynamic real estate investor doing all three. What do you guys want to? Yeah, I love that dynamic real estate investor. Yeah, because I, you know, again, I'm like you want to do them all. Like being a one if you're a hammer, everything's a nail. So if you're just a wholesaler, then you're only going to underwrite to wholesale deals. But if you're a fix and flip or also you might understand or a buy and hold landlord,
Starting point is 00:38:04 you should be doing them. But you also could be a better wholesaler because of it, because you understand the metrics that they need to run by. That's right. Yeah, so each of our franchisees are trained and there's infrastructure around all three. Yeah. Because we want our franchisees to accumulate assets as well. You know, some see rentals as their path to passive income and wealth. Others see it as just a vehicle to create some additional appreciation, some tax advantages, additional assets that they can then leverage in the future. But it often starts at a lot of our franchisees start to build momentum with a higher percentage of wholesaling. But others come in with the expectation and the focus of,
Starting point is 00:38:45 in fact, we're working with a very talented individual right now that is pursuing Joe Homebuyer and we're at the finish line. And they did 37 rehabs last year. And they're coming to Joe to learn the wholesaling side. And on the flip side, we have people that come with wholesaling experience and they come to learn the flipping and the renovation the renovation side as well as you know want to have a system to then take down some rentals
Starting point is 00:39:09 So yeah, I love the dynamic three. I've never coined it that way, but that's very much our approach as well I think it should be the only approach frankly I you know and a lot of our mutual friends are wholesale wholesale wholesale and I go I Get it, but really you don't need credit to raise money. You don't need, you know what I mean? Right. I understand it de-risks everything, but you also need to teach them. Like if they have something they want to fix and flip and they just so
Starting point is 00:39:33 happen to have a couple bucks, like if that's the best decision for that property, right, is the, what is the best potential of the asset? That's, I love that question. And that's, that's what you want to be able to teach them just what you want to guide them to, because we fix and flip, we buy and hold, we wholesale. That's, I love that question. And that's what you want to be able to teach them, Jess, what you want to guide them to, because we fix and flip, we buy and hold, we wholesale. That's right. So why do we want to limit the people that we're trying to help to just stick to one bucket, right?
Starting point is 00:39:56 One thing that I like to highlight here about Joe Homebuyers, Cody and I, we're still in the game. So we didn't just used to do wholesaling. We didn't have that experience at one point. Or worse, we're not a CEO of a franchise system that's never actually done wholesaling, rehabbing. And I mean, we have active rehabs going on right now.
Starting point is 00:40:16 And I highlight that because we are in three markets ourselves. So we reside in Salt Lake, but we have an office in North Carolina and we have an operation in Dallas as franchise territories part of the system because we want to know and experience what the franchisees are going through. We want to leverage and test all of our strategic marketing partners and their techniques their strategies. So that's one of the differentiators as well is we're not just doing it in theory we didn't
Starting point is 00:40:44 struggle at wholesaling. So we became a coach. We actually are continuing to do it today. The hell is that quote? People who can't teach or some nonsense? I think it's kind of changed. I don't know. I mean, because we've just all been around so long.
Starting point is 00:40:57 I feel like the biggest and best teachers are the ones that are most active and not just they couldn't. That's right. So anyways, that is huge. I think it's really important that they know that they're going to be taught to wholesale, fix and flip and buy and hold. And all verticals work and it's always the best potential. I think anyone out there that is really looking for something that can give a baseline, that can give a framework, you got to seriously consider this.
Starting point is 00:41:22 I mean genuinely some of the bigger names in our industry from Jerry and Brent both Incredible human beings great business owners if they're bought into the franchise and it's good enough for them should be good enough for you guys, too Any final thoughts that you kind of want to wrap up as the CEO of Joe homebuyer as Someone who works on building the community in the culture What do you want to say that the people maybe listening considering something like this? well the journey it's just when you're endeavoring to go down anything that's important or
Starting point is 00:41:56 That you know has potential lots of upside you have to remember by the way, this is as I'm saying this Justin I'm preaching to myself right? I realized as I was driving down the road the other day, this is true story. Yeah. And I look and I'm driving behind a car that's going 35. And as I look off to my right here, the speed limit sign says 45. So we're going exactly 10 miles below the speed limit. And it's not a road that I'm supposed to pass. Yeah.
Starting point is 00:42:23 And so I'm looking, all right, maybe I'm gonna pass this person, not because it's legal, but because they're going 10 miles an hour below the speed limit. And then I had this epiphany, this light bulb, the true story. My girls, I have a wife of 22 years, a son.
Starting point is 00:42:39 Congratulations. Isn't that amazing? That's phenomenal, actually. Beautiful wife, 22 years, and I have a son who's actually serving a mission in Detroit. So he wasn't in the car and then I have three daughters. They were all in the car and they were singing a song, right? And here I was, I was gonna cruise and speed around so I could hurry home and get home sooner and then I realized what am I doing? Yeah.
Starting point is 00:43:02 I'm exactly where I need to be right now, listening to my daughter singing a song, and I sat back and I started to enjoy the process. So the Joe Homebuyer franchise, this business, don't get into it because you see all these shiny numbers and all these exciting opportunities. I mean, sure, that's what attracts a lot of us, but you've gotta be committed to the journey, the process, everything that can challenge you to become the journey of growth individual
Starting point is 00:43:28 growth that it will require if you're committed to that then this is a great opportunity mmm that's a great way to end it I genuinely believe the people you can't your success cannot out level or outreach that's your ability for self-development that's right it can't outpace it. Nope. Your success cannot outpace your ability to develop yourself. Well said. Dude, it's been an honor, it's been awesome.
Starting point is 00:43:51 I see big stuff between Joe Holmbeier, Justin Kolbe, the whole working state. It's true, brother. You guys gotta check out Joe Holmbeier. Go to the website again, what's the other? Yes, please, thejoeway.com. Check us out. Follow Mark. This is great.com. Check us out. Follow Mark.
Starting point is 00:44:05 This is great. I really think anyone out there, if you're actively doing any level of deals, you have to consider a franchise for nothing else than community, being able to be around these two individuals as leader of the franchise and the experience they bring. I mean, this is phenomenal, dude. Yeah. Thank you, brother. If this was impactful, if you know someone that might need Joe Holm by her franchise, make sure you share it with two of your friends. Yeah, thank you, brother. If this was impactful, or if you know someone that might need
Starting point is 00:44:25 Joe Holme buyer franchise, make sure you share it with two of your friends. See you on the next episode.

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