The Tim Ferriss Show - #132: Chris Sacca on Shark Tank, Building Your Business, and Startup Mistakes
Episode Date: January 15, 2016Sometimes one interview just isn't enough. That was certainly the case with my good friend, Chris Sacca. Chris (who I interviewed before) was recently the cover story of the Midas Issue ...of Forbes magazine. He was on the cover because he's a newly minted billionaire and the proprietor of what will likely be the most successful venture capital fund in history: LOWERCASE Capital. He's an early-stage investor in companies like Twitter, Uber, Instagram, Kickstarter, and many more. Also, he wears cowboy shirts, has a great beard, and is hilarious, which is reason enough to bring him back for more. In this episode, he answers all of your most pressing questions based on your votes and feedback.s You'll find some fantastic responses, ranging from life advice to business recommendations and everything in between. Show notes and links for this episode can be found at www.fourhourworkweek.com/podcast. This episode is brought to you by Foodist Kitchen. Sometimes the most life-changing habits are the ones we put off, and learning to cook is at the top of that list. I only finally took the plunge when writing The 4-Hour Chef, and it turned my eating and my life into high definition. Foodist Kitchen is a 30-day program that teaches you how to cook without recipes, and I highly recommend it. Chopping and sautéing are just a small part of the whole deal -- you also need to know what flavors taste good together and what it means to cook until done. Foodist Kitchen brings all these skills together so you can walk into the kitchen, open the fridge, and have an intuitive sense of what to cook and how to do it. It was created by Darya Rose, who's a friend of mine and one of my cooking mentors for The 4-Hour Chef. She has offered a $15 discount off your membership, so check out FoodistKitchen.com/Tim to learn more about the program. This episode is also brought to you by Exo Protein. These guys are making protein bars using cricket protein powder. Before you screw your face up and look disgusted, I bet they taste better than any protein bar you've ever had before! With recipes that were developed by a three-Michelin-starred chef, the bars are paleo-friendly, with no gluten, no grains, no soy, no dairy, etc., and they won't pop up your glycemic response. In fact, they're less processed than any other protein bars you'll be able to find. Exo Protein is offering a deep discount to Tim Ferriss Show listeners -- if you go to ExoProtein.com/Tim today, you can try a sampler pack with all of the most popular flavors for less than $10. This is a startup with limited inventory that sells out all the time, so act fast!***If you enjoy the podcast, would you please consider leaving a short review on Apple Podcasts/iTunes? It takes less than 60 seconds, and it really makes a difference in helping to convince hard-to-get guests. I also love reading the reviews!For show notes and past guests, please visit tim.blog/podcast.Sign up for Tim’s email newsletter (“5-Bullet Friday”) at tim.blog/friday.For transcripts of episodes, go to tim.blog/transcripts.Interested in sponsoring the podcast? Visit tim.blog/sponsor and fill out the form.Discover Tim’s books: tim.blog/books.Follow Tim:Twitter: twitter.com/tferriss Instagram: instagram.com/timferrissFacebook: facebook.com/timferriss YouTube: youtube.com/timferrissPast guests on The Tim Ferriss Show include Jerry Seinfeld, Hugh Jackman, Dr. Jane Goodall, LeBron James, Kevin Hart, Doris Kearns Goodwin, Jamie Foxx, Matthew McConaughey, Esther Perel, Elizabeth Gilbert, Terry Crews, Sia, Yuval Noah Harari, Malcolm Gladwell, Madeleine Albright, Cheryl Strayed, Jim Collins, Mary Karr, Maria Popova, Sam Harris, Michael Phelps, Bob Iger, Edward Norton, Arnold Schwarzenegger, Neil Strauss, Ken Burns, Maria Sharapova, Marc Andreessen, Neil Gaiman, Neil de Grasse Tyson, Jocko Willink, Daniel Ek, Kelly Slater, Dr. Peter Attia, Seth Godin, Howard Marks, Dr. Brené Brown, Eric Schmidt, Michael Lewis, Joe Gebbia, Michael Pollan, Dr. Jordan Peterson, Vince Vaughn, Brian Koppelman, Ramit Sethi, Dax Shepard, Tony Robbins, Jim Dethmer, Dan Harris, Ray Dalio, Naval Ravikant, Vitalik Buterin, Elizabeth Lesser, Amanda Palmer, Katie Haun, Sir Richard Branson, Chuck Palahniuk, Arianna Huffington, Reid Hoffman, Bill Burr, Whitney Cummings, Rick Rubin, Dr. Vivek Murthy, Darren Aronofsky, and many more.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
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Hello, boys and girls, children and squirrels. This is Tim Ferriss and welcome to another and thanks for checking it out. If the spirit moves you. story of the Midas issue of Forbes magazine. He was on the cover because he is a newly minted
billionaire and the proprietor of what will likely be the most successful venture capital fund in
history, lowercase one. He's an early stage investor in companies like Twitter, Uber,
Instagram, Kickstarter, and many more. Also wears cowboy shirts, has a great beard, and is hilarious.
And in this episode, he answers all of your most pressing questions. They were voted upon,
and he takes the most popular, the most interesting,
and gives some fantastic responses, ranging from life advice to business advice,
and everything in between.
So, without further ado, please enjoy this episode with Chris Sacca.
How's it going, everybody? This is Chris Sacca.
But because of this microphone and these headphones and this fancy
podcasting setup that tim ferris made me go by so that i could do this update with you i'm feeling
pretty hip-hop right now if you look at me um i think you know i asked some of you for suggestions
for the name i like uh sir tweets a lot the unicorn chief aka dj saccajuia aka mc 140 aka chief, AKA DJ Sacagawea, AKA MC one 40, AKA Saka to me, maybe DJ term streets, Cowboy
shark, MCVC, or even Saka con.
I think I'll, uh, I think I'll go by any of those handles and more.
Uh, in fact, at the end of listening to this, if you have other suggestions for my DJ handle,
just put them up on Twitter to at Saka.
Meanwhile, you guys were very cool to put up a bunch of questions on Reddit
following my discussion with Tim.
It's always fun to talk to Tim.
That particular discussion was in the midst of my 40th birthday celebration,
so we were foggy but having a good time.
I really appreciated the question you guys put up.
I am going to try and tackle a bunch of them.
Tim asked me to do five or 10,
but let's see how many we can bang out before real life responsibilities catch up to me.
One of the first questions I saw was hiring and finding a good technical co-founder
versus exporting to a mobile web development company to retain equity. This is always
challenging just because I think one of the first questions I get asked very frequently is, where do I find a good technical co-founder? I think you can just go
to where the geeks are hanging out virtually and physically. You can go to hackathons, you can hang
out on GitHub and in Hacker News and in places where geeks are. And I think you'll find that
if you're non-technical yourself, you'll find you're actually more helpful than you probably
thought you were or that you could be.
I would encourage you to just not find the process
of finding a technical co-founder so daunting.
As much as you may be envious of their coding skills,
they probably have a quiet respect
for the other things at which you can be helpful,
the other aspects of the business as well.
That said, what I've seen when people outsource their mobile and web development,
particularly for a tech-oriented company, is it just puts a glass ceiling on the company.
You usually can get a first and a quicker round one and round two of your product,
get your MVP out there, but then you're stuck with a code base that you can't really expound
upon or improve in any way.
And you end up tearing it down and starting from the beginning. that you can't really expound upon or improve in any way.
And you end up tearing it down and starting from the beginning.
And so at a time when your users are most excited and you're most excited about building something for the future,
you don't really have the tools to improve it.
And that's incredibly frustrating.
So I think double down, get that technical co-founder right up front,
and I think that'll put you in the best spot.
The last part of your question there was about retaining equity. Don't be short-sighted about retaining equity in the early days.
Anyone who's going to come on and be worthwhile is going to be worth a chunk of the company. And
if they're not, take it back. The next question here, if you were to give a commencement speech
tomorrow, what would your message be? My first message would be congratulations to all of you
who are graduating in January. Now you don't have to, you know, they'll just have a much longer spring break. It'll be great for
them. That said, I gave a commencement speech in Minnesota a few years ago. I was pretty proud of
it. I think it's probably YouTube-able and Tim has a great way of posting links to these things
on his site. But I was at the Carlson School of Management up at the University of Minnesota.
And I will say it was funny because I actually, they, they contract me for that speech through my agent. We agreed upon a fee.
I put a lot of heart and soul in any time I've talked publicly. And so I showed up to do the
speech and I didn't realize they actually had me give the same speech three times to three
different graduations that day. It was intense, but I had a really great time. They filled up
this hockey arena and three times I gave a speech. And I actually think it got better. I took notes.
I saw which jokes got no reaction and gave the speech.
But the core of it was to be
your unapologetically weird self.
I think authenticity is one of the most lacking things
out there these days.
And that as people strive to all pad their life,
their resume and their credentials, we've started to miss out
on some of the fun edge cases that make life interesting and that make us want to be around
other people and that make us helpful and valuable. And so I spent an hour or so going
into that stuff. So I would encourage you to go check that out because I think it holds up now.
Next question. What are the keys to success for an amazing disco night?
Good memory.
When Tim and I did the podcast originally,
it was indeed about to be disco night on Necker Island.
We were on Richard Branson's island celebrating my 40th birthday,
and I gathered a bunch of great friends,
and Tim was there.
And man, it was just a week
of really competitive athletics during the day,
intense backgammon and chess matches,
debates about the future of tech,
a lot of heavy drinking and partying and dancing
and you name it.
We're lucky to have Richard Branson
and a bunch of fun people there with us.
What I found from over my years of going to parties
that either I've hosted or that other people have hosted,
if you could bring one thing to make
for an amazing party night, it's wigs.
Seriously, go to Amazon right now
and order 50 mullet wigs.
Mullet wigs change everything.
I was at a party recently,
a good buddy of mine's 50th birthday party,
and the crew that he had, there was a mix of people.
Some were serious business associates,
others were kind of really fun, aggressive party people.
There were some athletes, some artists.
They were from all walks of life, different cultures too.
I brought a bag of 75 or so mullet wigs.
I just opened it up and I laid them out on a couch,
kind of off to one of the sides of the party.
It was amazing.
It didn't take 15
minutes before people found their way over there. And I mean, even someone like the stayed financial
people went over there, found themselves a mullet wig that they felt best represented who they are
and what they stood for. Maybe it was a dog, the bounty hunter style. Maybe it was a real short,
long, maybe it was just a bandana that had a rat tail coming down off the back of it.
But everyone had an opportunity to express themselves.
And the party just kicked up a notch.
It's incredibly inclusive.
And what you'll find, too, is they're even great for women.
You know, so like a brunette will put on a blonde mullet wig, vice versa.
It's fun.
So the key to an amazing disco night, because you asked, mullet wigs.
What are the cases where a startup should not take investor money?
I think startups should be very wary of taking investor money
if they haven't really checked their guts
and made sure that their expectations
of what is considered a success
lines up with what the venture investors'
expectations of success are.
There's this whole category of businesses
called lifestyle businesses
that you'll hear mentioned with disdain in the venture community as if those companies are some kind of failure. So lifestyle
business usually refers to something that's not growing particularly fast, but it's throwing off
enough cash for the founder and the employees to live comfortably and no arguments here.
But it's not growing 10x year over year. It doesn't look like it's going to go public anytime soon.
So that's a lifestyle business.
Generally, VCs look down on lifestyle businesses
because they themselves, the VCs, have investors
whose expectations are huge rack stacks of cheddar
being passed to them at the end of the VC fund.
And so when a VC puts money into a company
that evolves to become a lifestyle business,
that's a bad result for a venture investor.
And yet that might be a great result for you, the founder.
In fact, you guys are all fans of Tim.
And if you read Tim's books and follow the people he highlights, many of them have successfully
pulled off lifestyle businesses.
Work relatively balanced hours, generate income, live by the beach,
have some control of your own destiny, that's great.
It's kind of like the definition of American success.
But that doesn't necessarily align with what a lot of investors are looking for.
And so I think you shouldn't take investor money unless you are confident
that you and your investors define success in the same way.
Which person would you most like Tim to interview?
You know, Tim and I talk about this sometimes
and he's approached me about people
that he wants to interview,
but I have a different take on it.
I would like to see Tim interviewed by somebody else.
I would like to see Tim interviewed by God.
Does that work?
Does this sound like God right now?
Tim, it's God here. It's been a while.
Haven't heard much from you since you started having Sam Harris on the podcast.
Anyway, let's dive in. Question number one. Your fridge is constantly filled with your own blood and urine samples, yet you keep praying to me,
asking me to convince the perfect girl to settle down with you. Drawing any correlations here,
my little Tim Tim? I think Tim just learned that there are much deeper costs to having your
friends buy their own audiovisual equipment for your podcast. So the
question was, who should Tim interview? And I think I want to turn the tables on that. I think
Tim is an amazing interviewer. He's got a really unique perspective on identifying guests, convincing
them to come on the show, the kinds of questions he asks them, what he learns from them and
translates to all of us to be able to act on. It's unique in this world. Tim really is one of the best interviewers in media. That said, very infrequently does anyone interview
Tim. And as a longtime friend of Tim's, I know where some of the bodies are buried. I've been
with him through thick and thin. And I think we have some other fellow friends who do as well.
And so what I propose is that we bring back a panel of interviewers from past episodes
to turn the tables on Tim and put him under the light and see what we can get out of him.
I want to hear what you guys think about that. Hit me and Tim up on your socials and let's see
if that's a doable thing. One of you asked, what's your best advice for getting down to
business when it's getting tough, whether that be working a late night or just going for a run?
So in my mind, those are two really different categories,
but I think I might undertake those challenges differently.
In my world, the physical challenge always just seems so surmountable.
You can go just get it done.
It's finite.
You go out for a run and you know how many miles you're going to run
or you run until you stop running.
But with more intellectual pursuits, it feels like there's no finish line there. So it's always really challenging for me because I feel like I could always be doing more and I don't
always know when something is done like I do with a physical challenge. I'm even more prone to
distraction when I'm doing something that's not inherently physical. So as a result, if I really
want to get some shit done,
I first focus on the physical space.
I want to be out of the way.
I want to be clear of visual distraction, of audio distraction.
I usually have some headphones on,
even if they're not actually playing music.
More about that in a second.
I make sure nothing else is on the desk.
We have people who come and look at my workspace and laugh because there are
no papers.
I got fax machines out of my life in like 2006 or 2007 or something like that.
I just, I really don't have things in the space in which I want to get something done.
I create digital space for myself.
So I turn off all notifications.
We have a company called Rescue Time that Tim and I are both investors and advisors in that has a tool that will just
basically shut off all the other distractions for you and your desktop environment. But put your
phone on, do not disturb. You're not going to miss anything. Music wise, sometimes I just wear
headphones without even focusing on whether there's particularly good music through them.
They send a signal, even a social signal. I am not to be interrupted. That said, I know a lot
of people put classical music on, but I wouldn't jump to the assumption that that's what works
best for your brain. Strangely enough, when I was in law school, I did a little secret of mine that
I ever went to law school and was a lawyer, but I could not sit still through reading the most
boring of books.
And so I tried a bunch of different music types.
And weirdly, what worked for me were Grateful Dead bootlegs.
There was something about them.
Even though they had lyrics, there was something about them melodically that I could just zone out that conscious part of my brain
and instead focus on reading the books.
For me, these days, I listen to a combination of new age and stuff like that,
like Andreas Wollenwieder, George Winston for piano. But I also have been known to put on
hip hop tracks on repeat. And I know that's something that's been discussed in the podcast
before. Matt Mullenweg, who's a good friend and a guy whose company I've invested in,
he listens to the same track over and over again when he's coding. I do the
same thing when I'm writing. Even for very long things, I will just have a song on repeat.
Some of those songs have included the Harlem Shake, believe it or not. I can bang through
an amazing amount of email with the Harlem Shake going to the background. I listened to that song
Lift Off by J&B, and I've just put that thing off by like J and B.
And I've just put that thing on repeat for over and over again before to get
something done.
I think I cranked out a few thousand words with that actually in the
background.
So who knows,
but generally what all of this comes down to is whether you are on offense or
defense.
And I think that as you survey the challenges in your lives,
it's just,
which of those did you it's just which of
those did you assign yourself and which of those are you doing to please someone else? Are you out
there actually working off your own to-do list or are you letting everybody else write your to-do
list for you via your inbox? And I think being on offense requires more work. You have to do the
work of writing down the to-dos, of creating the
space in which to get it done, of planning the execution, of pushing everything else aside and
prioritizing your work. And so I think before we even get to how you arrange your physical space
and your digital space and what's in your head and getting your food and nutrition right, making
sure you have a glass of water, making sure you've gone to the John.
I think the number one thing you can do is focusing on,
am I doing this thing for me or am I doing this thing for someone else?
Okay.
You asked if you could move your family to anywhere in the world and start
fresh,
what country would you move to?
So I don't know about starting fresh.
I don't necessarily want to think I,
I don't,
I don't think I necessarily want to start fresh right now. I've got a pretty good setup. That
said at multiple points in my life, I've certainly uprooted everything and moved even when it didn't
make any sense to some of you don't know this, but despite being what people continually refer
to as a Silicon Valley investor, I haven't actually lived in San Francisco since 2007.
I moved to Truckee, California, up in Lake Tahoe. An amazing place to live, a great place to live,
but certainly not a tech hotbed as we think of it. And by that time, I really hadn't made
real money in the investing game. And so there I was, an aspiring venture investor moving away
from the epicenter of Silicon Valley to a rural region up
in the woods, in the mountains. I did that though, because as I referenced earlier, I was going on
offense. I was sick of doing coffee after coffee of just routine meetings in San Francisco. And
instead I wanted to go on offense. I wanted to have the time to focus, to learn the things I wanted to learn,
build what I wanted to build, and really invest in the relationships that I wanted to grow rather
than just doing a day of coffee after coffee after coffee. And so I moved up to Lake Tahoe.
Again, on paper, it didn't make any sense at all. Fast forward a few years, just as things in Lake
Tahoe were starting to really make sense, my wife, Crystal, and I, on like two weeks notice, decided to buy a house in LA and start splitting our time with Los Angeles. Neither of
us had ever lived there before. We didn't really have any business there at all. It just felt like
the right thing to do for us. And again, people read into it like, oh, Chris is endorsing the LA
startup scene or something. It wasn't any bigger than that. It was just Crystal and I decided that
that's what made the most sense for us at that time. And so we did it. We made that jump and
we love LA, but last year we made another jump to Montana and we found that there were some things
we wanted to do and to experience that were in Montana that weren't in Los Angeles and weren't
in Truckee. And so I embody that spirit of just picking up and moving my family.
We have three kids now, and so picking up and moving my family. And it's an adventure and it's
fun. And I think it teaches them flexibility, adaptability. It certainly makes you question
how many things you own because it's hard to move all your stuff. So you end up owning less stuff.
But that said, I think the thing that it reminds me of and that I'm most grateful for is how every time I've made one of those moves, I've done it by choice.
And I think there are too many people on this planet right now who don't have
that control over their own destiny and who are forced to make much more drastic moves,
not by their own choice. Whether it's on one extreme, a Syrian refugee, or on the other
extreme, someone in the United States who's
losing their house or whose job has been downsized. And I think it's a moment for reflection that as
much as I really enjoy the culture of lifestyle design, implicit, it has to be some gratitude
that we're fortunate enough to make these kinds of choices. And so, you know, ultimately my family
will live outside the country.
Significantly, we have three kids under five right now.
So we're letting everybody grow up a little bit.
But my wife grew up all over the world.
I want to have that same experience for my kids too.
I want them to be exposed to the human condition.
I want them to know people of every color
and I want them to learn other languages and just have that broad
human experience that I don't think you can get living in a wealthy suburb of a major U.S. city.
Chris, in light of your admiration of Buckminster Fuller and fascination with sci-fi and musings
about the future, what are your thoughts on how human societies can adapt to the increasing speed
of tech advancement?
And then there were some other questions like this.
How do you see your family's day-to-day life changing as virtual reality comes to prominence?
Artificial intelligence starts replacing an extended number of jobs.
Biotech starts changing our lifespans and we begin to colonize other planets.
Oh man, this just got dark.
Well, first of all, let me just say planet colonization is not a short-term concern of mine.
The physical limitations of space travel render it pretty low on the list for me.
It's just not going to come up for myself,
maybe my kids, grandkids probably,
but it's not high on the list for me.
Unless you know something about hyperspace,
I don't know yet, so let me know.
But focusing back on these other questions
that I think are truly tough questions
about the impact of technology and societal adaptation, I am concerned.
We approach a lot of this stuff with this universal embrace of progress with a really
engineering-centric focus on what the measures of progress are.
When we think about each year at CES, they show a
display with more and more resolution, and they show a virtual reality headset with less and less
latency, and they're incredible technical achievements. Yet, what I worry about is that
those displays are outpacing the rate of our biological and physiological adaptation. Years ago, someone gave me a Sony PSP.
It was somebody at Sony gave me a PSP,
and I was monkeying around with it on a flight,
and I was playing Grand Theft Auto.
And when I got to the airport, I got in my car and started driving
and realized I was driving incredibly aggressively.
I was a really asshole driver all of a sudden.
And it was my brain hadn't totally distinguished
between the fiction of that game,
even though, and again, you know the PSPs,
tiny screen, weird controls, a lot of latency.
But my brain, this neural pathway had been created
that told my brain that it confused it.
Was that real or was that fiction?
And so when I got to the real highway, I was driving recklessly.
Now, I'm not making an argument for game censorship, et cetera.
I don't want to make this into a bigger discussion than that.
But the reality is that if you've tried a VR headset now,
you know your brain doesn't really know what the hell is going on.
You walk up to the edge and you feel fear. You look down and it's scary. And that's one of the things that's interesting
is that one after one, these advances are technical achievements. And I'm really impressed
by the teams that build these. But I don't think we're making the same investment in the biological
and psychological ramifications of some of these things. And I don't think it're making the same investment in the biological and psychological ramifications
of some of these things.
And I don't think it's all bad at all.
I'm an optimist.
You asked me about Buckminster Fuller.
I mean, he is the optimist when it comes to technology.
He was the believer that tech could solve all of our problems.
He held steadfast that technological progress
would ensure that the whole planet's needs could be met
in terms of food and education, natural resources. And yet, I am sure you see a digital divide.
There are haves and have-nots, a healthcare divide, an education divide, a criminal justice
divide, a nutritional divide. And yet, much of the tech available today doesn't seem to be improving those situations very much. You know, I had this interesting lesson in this years ago when I worked
at Google. I was working for Larry and Sergey, and we had an opportunity to partner with Walmart
on a big project. It was related to the wireless stuff. We realized there were about 4,000 or so
Walmart locations in the United States. And if we'd put a cellular tower on top
of each of them, that would have been a great way to build a wireless network. That was one of the
things I was focused on back then. And I once made some offhanded comment about how partnering with
Walmart would be, well, that'd be a dark day for me. And Larry and Sergey asked, why? What do you
mean? And I said, well, you guys are fans of Walmart? And they said, yeah, it's like the triumph
of efficiency.
I mean, think of that.
Think of all the money that's been saved by consolidating everything into massive purchasing power
and bringing down costs throughout the supply chain
and central distribution hubs like that.
It's an amazing triumph.
And so they saw it as an engineering and economic exercise.
And who can blame them?
They're one of the most successful engineering and economic
pairs ever. But as someone who grew up in a small town where the downtown was replaced by a Walmart
out of the center of town, I saw Walmart as the catalyst for a lot of American
downtowns being abandoned. And I saw a lot of people losing their jobs and their identities and the control
over their own destinies. And it was interesting to be sitting in that room with them and have
those two completely different perspectives on that company because of how we'd grown up and
what we'd been exposed to and the lens through which we saw the world and how we evaluated
successful outcomes. And so to bring this back to which we saw the world and how we evaluated successful outcomes.
And so to bring this back to your question about the future of technology and societal adaptation,
one of the things I think it's hard for me to do is to put myself always in the shoes of those who
are going to end up on the wrong end of these equations. One of you asked a question somewhere
who postulated that it would be something like, you know, in the future, 30% of us would have it good and 70% of us will have it
bad. I actually think on this current path, it's going to be way worse than that. There will be way
fewer people who have it good and the rest will struggle. In the old economy where people used
to have careers and pensions and benefits. That doesn't exist anymore.
It's been replaced by people who are called associates
who work hourly, who don't really qualify for benefits,
who don't have a safety net.
And there's scary implications to that.
I saw a prophetic comment recently on Twitter
about how the future will basically be 10 trillionaires
and the rest of us will be taking turns
serving venti espressos to each other
and driving around in each other's Ubers.
Obviously that's intensely dystopian,
but there's a trend line pointed in that direction.
And yet what I worry about is that it's hard
for those of us who are even listening
to this podcast right now, to parse that.
Because when you think about your day,
when you think about your month and your year
and your life up to this point,
I, like you, like to think that I hustled to get here.
I can point to all the times I've worked my ass off.
But the reality is, apart from just the advantages
of being white and a male and a native English speaker with an American passport.
In my case, I was always just smart as hell.
I went to college for math starting in seventh grade.
And I've always known that if there's a system somewhere, I'll figure it out.
I'll hack it.
And that's the challenge, is that how do I begin to perceive the fear and the anxiety and the hopelessness
and even the helplessness in a system
if I just know in my heart
that I will always figure out a way to come out on top?
That's the myopia that concerns me the most.
And that's what I think is so prevalent
in Silicon Valley today,
is that Silicon Valley is populated mostly by folks
who would consider themselves winners of the
traditional race, people who floated to the top of their educational institutions, who
have succeeded in the ranks of their traditional businesses, who have taken risks, entrepreneurial
risks, and who've had great success.
And yet all of that has come at the exclusion of a lot of the voices that I consider to be vital in a worthy society, in a round and robust and exciting society.
But they've just been, you know, it's beyond gentrification.
They're just not voices you interact with much in Silicon Valley today and in the tech world today.
And I think that myopia, it concerns me because I think it's actually going to end up costing us as an industry,
a lot of success. But I also think the lack of, of empathy there is going to lead to more social
and political unrest. And this country, there's a really good shot at unravels.
I mean, I'll just say, you know, this leads into one of you asked a
question that says, Chris, you recommended two books on the first podcast, how to make millions
in rising Asia and how to, and then the other books called not fade away both to cultivate a
more empathetic perspective. Why empathy and what got you there and what is everyone missing?
I think I touched on a lot of that already, but as a builder, as an
entrepreneur, how can you build something for someone else if you don't have even enough
glancing familiarity with them to imagine the world through their eyes? How can you define the
feature set? How can you think about pricing? I mean, I might not care about, I don't care about
a $4.99 app installed, but almost everyone on the planet
does. How can you build something with identity and heart? You're building it for an audience
you don't really know. Sometimes you can luck into it. And sometimes audiences have problems
they themselves don't understand. But there's an incredible amount of empathy, I think, missing in
the system today. And I think you don't have to look far to
understand why there's so much political discord, particularly when, you know, I think those of us
in tech tend to either be progressive or libertarian. But generally within the tech world,
there's been a lot of animosity toward those in the extreme right, the anti-science right.
And yet, I don't think you have to look far to understand where that comes from.
You've got a huge group of people in the United States
who have basically lost the control over their own destiny.
The small businesses they used to run have gone away.
They've lost their farms.
They've lost their houses.
They've lost the ability to plot their own future.
When they get up in the morning committed to work hard,
they don't necessarily know
that it's going to work out for them.
If that were you,
you'd probably be looking for scapegoats too.
Now, I think some of those scapegoats are misplaced
and the blame isn't laid in the right place,
but underlying that though is a certain amount of empathy.
And part of that's because I've gone
and spent time with those people
and tried to understand their plight. And I think those of us who will take that time and invest
in that understanding, our lives will be richer for it. Our societies will be stronger for it.
Our kids will be better for it. And I think our products and the services we offer will actually
play out a lot better as well. Is that a long enough answer for you? Chris, if you were to
start your own school to educate youth, how would you do it? What would you concentrate on? How much
would you pay the teachers? Is education the answer to the world's problems? Presuppose that
you weren't using schools to just train your kid to be successful with air quotes around it. Think
about how the purpose of education up to this point has always been, well, if you do well in
school, you can get into a great college. Get into a great college, maybe you'll get into a great grad school, and then you can get a great job.
And that has been the basically baseline underlying assumption for our education system for at least a generation now, probably two.
And yet, imagine if that weren't the case.
I mean, I was lucky.
I went to the School of Foreign Service at Georgetown, one of the most competitive schools in the country.
And among my peers were kids
who went to all the fanciest boarding schools,
all the best prep schools, all the best high schools.
I went to a public high school.
I went there with absolute trepidation
that I would just get trampled by these kids.
And while their life experiences
are certainly more diverse and exciting than mine
because they had the money to do all kinds of cool things and they had AP classes and stuff that I didn't necessarily have, spending time with them, I realized that their worldviews were incredibly narrow.
Most of them had never worked or lived among poor people.
Most of them hadn't actually volunteered.
Most of them hadn't had service jobs, tipping jobs. They hadn't worked manual labor. Same went on when I worked out in
Silicon Valley with top Harvard and Stanford grads at Google and beyond. All across the valley,
same kind of thing. I found people who were incredibly successful with those air quotes
and yet had very unidimensional lives. And so back to your question, if I were to start
my own school, what if you started a school that presupposed the goal was happy kids? And I mean
happy with a capital H. Balanced, thoughtful, compassionate, doers. What if their resume
wouldn't ever matter? Some of you have heard me say before that the only people who care about your GPA are
people who you've given no other basis to evaluate you. So what if instead you wanted to build an
education that fostered interestingness, understanding, action, experience? I don't know what that school
looks like, but that's how my wife, Crystal, and I have been approaching raising our
three daughters. I've yet to see test scores correlate with happiness. I've yet to even see
test scores correlate with learning with a capital L. And so I don't know what I would do to reinvent
the education system or any particular school, but it's certainly top of mind for me. One of you
asked, can you elaborate on the Ironman you completed in 2008? What real world transferable lessons did you learn? So the Ironman I did, I actually did two
of them five weeks apart. One was just a training session where I realized there was going to be so
much training that day. I was like, fuck it, let's just do the whole Ironman. And then I did a formal
sanctioned Ironman a few weeks later. I had a phrase I kept repeating in my head over
and over again, which was, tonight I will be in my bed. Tonight I will be in my bed. Tonight I'll
be in my bed. And it was something I just repeated to remind me that the pain of what I was going
through was temporary. And that no matter what, at the end of that day, I would be in my bed that night.
In 2009, I rode my bike across the country.
It was a 40-day trip with 35 days of riding.
Incredibly intense, almost 100 miles a day.
And I hadn't trained for it at all. A friend of mine gave me the trip about two weeks before it left.
And so I showed up to the West Coast muffin topping out of my, my Lycra
bike shorts. I couldn't name any of the parts of my bike. I just bought a bike. Actually,
I didn't even have a road bike at the time I agreed to do it. I'd given away my tri bike,
but I used the same principle there during one of the most painful experience of my life. Just
every time I would just say tonight, I'll be in my bed. And so I don't know if you can translate
that to everything you do in the real world, but try it.
Someone asked, are you more inclined to invest in a founder
who has a proven entrepreneurial track record
or someone who's a first-time founder
but a seasoned professional with relevant expertise
in the area they'll be competing?
I really worry.
Expertise can be a contraindicator.
Think about the Uber founders, Travis, Garrett, Ryan.
None of them had ever driven cabs before or limos.
And what I think I've found is that experience often deeply embeds the assumptions that need
to be questioned in the first place. When you have experience with something, you don't notice
the things that are new about it. You don't notice the idiosyncrasies that need to be tweaked. You don't notice where the air gaps are.
One of the things I've always admired about Evan Williams as an entrepreneur is his ability
to see the assumptions that the rest of us are taking for granted.
On the other hand, I don't always think track records play out.
I do not automatically back someone who's just had, who had a great
first exit. I don't think that's necessarily determinate. Surely there are founders who
go on to show us that time and again, they are capable of building cool stuff.
But often what happens is you'll see that second time founder malaise where if they've already
exited, they might not have that same fire in their belly.
You have to test those assumptions. They may keep making every decision based upon what they did the
last time around, even though there's new facts this time. They may try and pattern match, and
that can be distracting, so be careful about that. Next question was, Chris, I know this is a tired
subject, and hopefully one day we won't
have to talk about it anymore, but what are some of the ways that VCs can bring more diversity to
their firms and more diversity to their portfolios? Women and people of color are underrepresented
on both sides of the table. Truth is, it doesn't really matter what you're doing. A diversity of
thought is good for business. Why the reluctance from VC? Well, I'm glad you brought it up. It's not
a tired subject and it's not going to get better unless we talk about it. And I'm glad. I'm glad
there's awareness. I'm glad people are talking about it. But here's one thing that I think is
going to end up fixing it in the end for us. It's greed. The reality is that these underrepresented talents, women and people of color and LGBT community, one of the
interesting things about this is that they all represent huge communities of disposable income
with unique product desires, with unique tastes. These are huge economies that have largely been
ignored. And so what happens is Silicon Valley has invested in the things it understands
and the things that white guys get to the chagrin of these other founders.
And as a result, they've missed big markets.
I mean, we get credit for being early style seat investors.
And yet what was funny was we invested in style seat because we liked Melody
and we thought she had some hustle.
I had no idea how big that market was until my wife, Crystal, explained to me how big that market was and how much women actually spent on their hair.
And then later when I checked back in with Melody, I learned how much African-American women spend on their hair as a percentage of disposable income.
It was huge.
And I started to learn about this huge, huge economy.
And so I put more money in the company,
and then I took her out to help tell the story
up and down Sand Hill Road, and she was ignored
because most white guys don't pay more than 20 bucks
to get their hair cut.
And so they have no idea what it costs to get a collar,
what it costs to get a weave,
what it costs to get a digital perm if you have Asian hair.
No idea.
And so it turns out that's an incredibly successful company
going after a huge market.
And now there are a lot of white guys
who are figuring that out.
And the company has succeeded as a result of having,
it's led by a woman who's an incredibly successful leader
with a dynamic management team of women.
It's going to be a success story.
I think the next time people get approached with a deal like that,
they're going to remember that.
A similar company that we have called InVenture,
it's absolutely revolutionizing how credit works in a mobile environment,
particularly in the developing world,
led by a woman named Shivani Saroya.
Shivani would be easy to underestimate. And I'll bring up just her physical stature by way of this
prejudice, but she's like a short Indian woman. And it would be easy in the traditional big,
glad-handing white guy venture capital world to just walk past her and say like, she can't be up to anything
incredible. And, and if I were in a room looking for who I was, whose company I was going to invest
in, I probably would have ignored her. The circumstances by which we met were, I, I was
seated next to her at a dinner and I asked her what she was up to. And two and a half hours later,
I realized I hadn't taken a bite of my food because as she pitched me what she was working
on, it was so amazing. I was just, I was incredibly engrossed. I couldn't stop talking to her about it.
Ultimately, I became a partner in her business. And yet I saw as she went and told her story to
other investors, I really do think they judged her by the cover and didn't take her seriously
as one of the most aggressive, ambitious, savvy, and successful
entrepreneurs I've ever worked with. InVenture will be a huge company. And it'll be thanks to
Shivani, who not only founded herself, but taught herself to code. And yet I was as guilty as
anybody. I really think initially I was judging the book by the cover and I wouldn't have given
it the time of day unless we'd been forced to sit next to each other.
And so I encourage everyone to keep building diversity and inclusion programs, to keep putting time into these efforts and talking about the subject because it's glaring.
And the extent to which we're seeing these communities underrepresented,
it frankly just makes for a more boring and starched environment.
I love going to InVenture for the board meetings. And you can see if you go to InVenture, I-N-V-E-N-T-U-R-E,
and look at their about page and who works at the company,
you'll see it's the most ethnically diverse company maybe in our entire industry.
I have the most fun when diverse company, maybe in our entire industry.
I have the most fun when I go to their offices.
I think it's the most collegial and exciting and happy place I've ever been to.
I think it correlates.
And so when you've got just a bunch of white guys
all hanging out with each other,
I don't think it's as fun.
I don't think this is rewarding.
So hopefully this will continue to get better.
But I just want to acknowledge the fact
that I think greed will play a role in helping
straighten that out. Where can I get some of those sweet shirts? Scully is my brand. I buy them
direct from the company now. Well, they send them to me. But vintagewesternwear.com is a good place
to go look for all of them. If working in a startup environment, what should one do or focus
on to learn and improve as much as possible?
I think you should go to all the meetings you can, even the ones you're not invited to,
and figure out how to be helpful. If people wonder why you're there, just start taking notes.
Read all the other notes you can find in the company and gain a generalist knowledge that your very limited job function may not offer you one day. And just make yourself useful and helpful by doing so.
That's worked for me in a few different environments
and I encourage you to try it.
Chris, what's next for you down the road a bit?
Will you grow bored with the current VC path
or will it fascinate for decades?
What would you be doing if you decided to stop investing?
Well, it's not about getting bored.
Solving problems and competing to make things better is always fun. And if you don't stop investing. Well, it's not about getting bored. Solving problems and competing to make things better
is always fun.
And if you don't agree with that,
this is definitely not the business for you.
You should gut check on that.
But instead, the current VC path, for me,
can be frustrating.
One of the hardest things as an investor
is having so much time, energy, money, passion,
and even identity wrapped up in a company that you don't actually
run. It's exhausting to not be able to make those decisions and yet to have so much at stake.
Plus, as these companies get bigger and bigger, yes, it means bigger dollars,
more money potentially to be made, but it also means bigger egos, more politics, more pissing matches,
more backstabbing. I realized all this a few years ago and I realized the cost it was,
I wish it was coming for me. I wasn't sleeping very well. I was gaining weight. I wasn't getting
the exercise I wanted to. I had high anxiety. And so I actually brought on a partner, Matt Mazio.
Matt not only helped re-energize me a bit, but he was a fantastic
partner and really taught me some things about investing and about the companies that were going
to be successful. And so a little over a year ago, Matt took over our funds day to day and I became
the chairman of Lowercase. So I actually have stepped back from the VC path and the path that
built the business. I mean, I still
work on lowercase every day, but Matt runs our funds. In place of that, I have three kids now.
I have an amazing wife, a brother who I'm really close to, my parents who I'm close to.
I have been there to help my wife on her creative projects, just basically a support role on these incredible scratch and sniff wine and whiskey books
she's written.
We've worked with partners on restaurants,
nonprofit work.
I've tried to focus on getting back in shape.
That was hampered by shoulder reconstruction
I just had to do.
Let me know, by the way,
if you know any diet gurus
with a favorite nutritional regime.
I don't know. I'm out there looking for somebody. But at the end by the way, if you know any diet gurus with a favorite nutritional regime. I don't know.
I'm out there looking for somebody.
But at the end of the day,
trying to be away from startups
is an exercise in futility, I think, for me.
And that leads me to Shark Tank.
This season, I'm on Shark Tank for a few episodes.
And a lot of people have asked me why
as someone who stepped back from the day-to-day in my firm.
And I think what I realized is that Shark Tank brought me back to what made me passionate about startups
in the first place. It brought me back to a few founders with a great idea, with a product in hand,
with early traction. And they want somebody to come on board and help them. And that's something
that really was at the core of who I think I am. I get excited by
those ideas. I get excited by that early traction and trying to parse which ones are going to work
and which ones aren't. I'm thrilled by the opportunity to be helpful and have a stake
in the upside when it all works out. I love putting my money where my mouth is,
and I love staking my own brand and energy and reputation on these projects.
And the stage of companies that come to Shark Tank are, they're raw, they're edgy, they're
so early still.
It just reminds me of my very first days of angel investing when we would sit down at
a coffee table at the Brick House Cafe in Soma in San Francisco.
And I would just get so thrilled.
And I missed that.
Over the years, as the business got bigger and bigger
and there were more and more lawyers involved,
more and more accountants and tax people
and regulators and filings, back office folks,
I just started to lose touch
with what was exciting about this business.
And so that's one of the reasons
why I'm absolutely
thrilled to be on the show right now. And I think you'll get more and more of that energy from me
as the show goes on, as the season goes on. Anyway, thank you everybody for having me back.
It's always fun to talk about Tim Ferriss behind his back. Let's keep this going out on the web.
More than anyone else on the internet, I love you guys and gals as a tribe.
You're insane. Tim and I talk about this a lot. You are savvy, curious, you're pragmatic,
you're cheap as hell, you're ambitious, you're motivated, you're highly engaged,
and yet you're not as crazy as one might think you'd be on paper. A lot of people I think would jump to the conclusion that Tim's devotees must
be all crackpots.
A few of you definitely are,
but most of you are just really amazing people.
And so I enjoy hearing from you.
I'm a at SAC on Twitter at SAC on Periscope and see SAC on Snapchat.
And last,
let me just say I'm on Shark Tank this Friday,
the 15th of January at 9 p.m. Eastern and Pacific. And I've got something to say. During those time
slots, go into your calendar and schedule a vitally important meeting with me. Do it at my
email address, csacca, C-S-A-C-C-A at gmail.com. I'll accept your meeting and we can have a one-on-one,
particularly if you give it a name
that makes it sound like the fate of the world is riding on it. A few hundred people have done
this already and are getting a kick out of it. So give it a try this Friday. Shark Tank at nine.
Let's watch it together. I'm sure I'll be on Periscope and we can live watch it together.
All right, everyone. Thank you so much. This has been fun.