The Tim Ferriss Show - #318: One-Person Businesses That Make $1M+ Per Year
Episode Date: June 7, 2018This podcast episode of The Tim Ferriss Show is coming up on the 11th anniversary of my first book, The 4-Hour Workweek: Escape 9-5, Live Anywhere, and Join the New Rich. While there are part...s written by my 29-year-old self that make me cringe, I'm both honored and amazed that it continues to strike a chord with so many.Rather than re-editing the book and risking the loss of whatever made it work in the first place, I'd like to share case studies of people who have used it as a blueprint to build successful businesses as detailed in The Million-Dollar, One-Person Business by freelance journalist Elaine Pofeldt (@ElainePofeldt).Much like 11 years ago, I hope this episode inspires more people to make a change for the better and accomplish more than they thought possible.Please enjoy this episode!This podcast is brought to you by 99designs, the world's largest marketplace of graphic designers. I have used them for years to create some amazing designs. Whether your business needs a logo, website design, business card, or anything you can imagine, check out 99designs.I used them to rapid prototype the cover for The Tao of Seneca, and I've also had them help with display advertising and illustrations. If you want a more personalized approach, I recommend their 1-on-1 service. You get original designs from designers around the world. The best part? You provide your feedback, and then you end up with a product that you're happy with or your money back. Click this link and get a free $99 upgrade. This episode is also brought to you by LegalZoom. I've used this service for many of my businesses, as have quite a few of the icons on this podcast such as Automattic CEO Matt Mullenweg of WordPress fame.LegalZoom is a reliable resource that more than a million people have already trusted for everything from setting up wills, proper trademark searches, forming LLCs, setting up non-profits, or finding simple cease-and-desist letter templates.LegalZoom is not a law firm, but it does have a network of independent attorneys available in most states who can give you advice on the best way to get started, provide contract reviews, and otherwise help you run your business with complete transparency and up-front pricing. Check out LegalZoom.com and enter promo code TIM at checkout today for special savings and see how the fine folks there can make life easier for you and your business.***If you enjoy the podcast, would you please consider leaving a short review on Apple Podcasts/iTunes? It takes less than 60 seconds, and it really makes a difference in helping to convince hard-to-get guests. I also love reading the reviews!For show notes and past guests, please visit tim.blog/podcast.Sign up for Tim’s email newsletter (“5-Bullet Friday”) at tim.blog/friday.For transcripts of episodes, go to tim.blog/transcripts.Interested in sponsoring the podcast? Please fill out the form at tim.blog/sponsor.Discover Tim’s books: tim.blog/books.Follow Tim:Twitter: twitter.com/tferriss Instagram: instagram.com/timferrissFacebook: facebook.com/timferriss YouTube: youtube.com/timferrissPast guests on The Tim Ferriss Show include Jerry Seinfeld, Hugh Jackman, Dr. Jane Goodall, LeBron James, Kevin Hart, Doris Kearns Goodwin, Jamie Foxx, Matthew McConaughey, Esther Perel, Elizabeth Gilbert, Terry Crews, Sia, Yuval Noah Harari, Malcolm Gladwell, Madeleine Albright, Cheryl Strayed, Jim Collins, Mary Karr, Maria Popova, Sam Harris, Michael Phelps, Bob Iger, Edward Norton, Arnold Schwarzenegger, Neil Strauss, Ken Burns, Maria Sharapova, Marc Andreessen, Neil Gaiman, Neil de Grasse Tyson, Jocko Willink, Daniel Ek, Kelly Slater, Dr. Peter Attia, Seth Godin, Howard Marks, Dr. Brené Brown, Eric Schmidt, Michael Lewis, Joe Gebbia, Michael Pollan, Dr. Jordan Peterson, Vince Vaughn, Brian Koppelman, Ramit Sethi, Dax Shepard, Tony Robbins, Jim Dethmer, Dan Harris, Ray Dalio, Naval Ravikant, Vitalik Buterin, Elizabeth Lesser, Amanda Palmer, Katie Haun, Sir Richard Branson, Chuck Palahniuk, Arianna Huffington, Reid Hoffman, Bill Burr, Whitney Cummings, Rick Rubin, Dr. Vivek Murthy, Darren Aronofsky, and many more.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
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Hello boys and girls, this is Tim Ferriss, and welcome to another episode of The Tim Ferriss Show, where it is my job to deconstruct world-class performers of various types in each and every
episode. However, not in this episode. This will be an exception, so if you want long-form
interviews teasing out the habits, routines, and so on of these
various experts in different fields, I would suggest you go to Tim.blog forward slash podcast.
There are more than 300 of them.
If you're going for entertaining, I would suggest maybe starting with Jamie Foxx.
You can find that at Tim.blog forward slash Jamie.
And if you want something really deep and profound, you could start with say BJ Miller,
just search BJ Miller and my name, Tim Ferriss.
And there are certainly many, many, many, many others in between.
Relationships, if you want to dig into that, look for Esther Perel, among others.
But back to this episode.
This episode is going to, by popular request, contain case studies.
Specifically, we will be looking at million-dollar one-person businesses.
And in a way, you could think of this as case studies from the four-hour workweek. It's
exceptionally hard to believe, for me at least. I had a lot more hair back when the four-hour
workweek was written. But it was published, let alone written. It was published more than 10 years ago. It's about the
11th anniversary, almost exactly as I record this. And it amazes me that the book continues to
strike a chord. No one expected the book to do anything. For those who don't know,
it was turned down by 27 publishers, very violently and rudely in some cases. And the initial print run was around 10,000 copies. And that does not give you even
national distribution. It was a hard book to find to begin with. And despite all that, here we are.
And last year, 2007, I was sent this year in books 2017 by Amazon charts by a friend. And the four hour
work week was, as I read the infographic, the most highlighted book across all of Amazon in 2017,
which is crazy. So I thought that it might be worthwhile as much as certain passages in that
book make me cringe because I was a 29 year old with lots of chest puffing. I've never wanted to
edit it and to fuss with it
because I'm afraid of stepping on the butterfly and killing whatever magic ended up being gifted
to me and being channeled into that book somehow. So I don't want to fuss with it. I may update
certain resources, but in the meantime, I thought I could do that vis-a-vis case studies. And while many people have misunderstood the title and not read the book, because it is about doing more with your life and with your time, every hour that you are given, your hourly output, versus doing little and laying on a beach rubbing cocoa butter on your belly for the rest of your life. The blueprint itself has been put
into action by now hundreds of thousands of people. And much like the four minute mile was
thought to be impossible until it was broken by Bannister. And immediately thereafter, more and
more people began to break it because, among other reasons, it was believed to be
possible. It was proven to be possible because someone had done it. And I love reading case
studies that come to me or that I hear about. So I thought I would share a few. And maybe for
those of you listening who are putting off perhaps entrepreneurship or experimenting with lifestyle
design until someday, which is a dangerous way to phrase things in your own head because it's very often something you will take to the grave with you.
The traffic lights of life are very rarely all green at the same time.
So there's really never a convenient time to do the most important things in life, whether that's proposing, getting a divorce, having a kid, quitting your job, starting a company.
There's never really a convenient time
to do any of these things. So perhaps some of the stories or one of the stories that we're
going to talk about will serve as the four minute mile for you, where you will see that it is in
fact possible to take maybe even one tiny small step towards testing a different reality for
yourself and doing so at very, very low risk.
So let's move forward. This entire episode is based on a guest blog post by Elaine Pofeld,
and I may be massacring her name and I'm going to certainly butcher other names throughout this.
Elaine P-O-F-E-L-D-T, which was adapted and extended as an excerpt from her latest book, which is called
The Million Dollar One Person Business. So I'll say that again, The Million Dollar One Person
Business by Elaine Pofeld. And we connected and have connected several times over the years
about various things for magazines. And she had mentioned to me in an email that several people
had cited the four-hour workweek as inspiration or as a collection of tools they used when starting their business. And that's how we
began this conversation about featuring a handful of folks where that played a part.
And there are six different people we're going to discuss. And some of them have built very,
very large businesses. Some of them have decided after building what would be called a MUSE,
an automated cashflow business in the 4-H four hour work week to then turn it into something more traditional or conventional. And that is totally allowed because most of the rules aren't rules at all. You make the rules for yourself in most cases outside of a handful of places like law. And even then you can hire good lawyers or lobbyists and sometimes change the law. But I digress.
Let's get back to the case studies.
And this is going to be an unusual experiment for me because I will be reading something that Elaine wrote in her voice.
So you will note that it may sound like excessive chest thumping for the four-hour work week and so on.
But this was written by Elaine with a few minor, minor, minor modifications on my part.
And this is also a test for me.
If you want to learn more about case studies, if you want more case studies related to the
four-hour workweek or anything else, what have, say, listeners and readers of mine actually
done with this information what are
their trials and tribulations for say someone who's lost 100 pounds 200 pounds whatever it
might be i've met both by the way or someone who's built a massive company and decided hey
i want to turn this into an inc 500 rapidly growing company that perhaps it's at some point
can be acquired or ipo or those people who've decided to keep it really small one person two
people maybe as a
couple, and they're running a multi-billion dollar business. Let me know if you want more case
studies because I am thinking of doing something ongoing with this, but I want to make sure that
there is demand for it. So let me know on Twitter at T Ferris, T-F-E-R-R-I-S-S, or let me know on
the blog post for this, which is very easy to find. And you can just search Tim Ferriss, Elaine Pofelt,
and it will be one of the first results that pop up, I am sure. And you can also find that
at Tim.blog forward slash podcast. So either way, if you're interested or uninterested in more case
studies on the podcast and elsewhere, please let me know. And I will come back to this, but I'll mention it one more time.
If you want, say, 20 or 30 more of these case studies, I've already put them together,
and you can find some of them on Tim.blog. If you look at the topics on the right-hand side,
you will find Muse examples, and there are nine posts. I think each one contains at least three
or four examples. So let's get into it. The following is going to be Elaine.
Laszlo Nadler, that's L-A-S-Z-L-O, 36, lives a life many dream of.
He is on track to bring in more than $2 million a year in a profitable business that is a one-man show. Nadler runs a five-year-old online
store, Tools for Wisdom, that's tools4wisdom.com, from his home in New Jersey. The store sells
inspirational weekly and monthly planners. Nadler outsources the printing, so most of his daily work
consists of customer service, business development, and marketing. The business leaves plenty of time
to get away for vacations with his wife and two young daughters. When his income from the planners hit six figures a little under
two years ago, he quit his job to work on the business full time. And this is Tim jumping back
in. I want to note a few patterns here. And that is that these people very rarely, those who succeed
throw caution to the wind and just quit their jobs without income in place. They typically do it
after moonlighting and working, say,
evenings or weekends to prove that their new business works. And in some cases, they will
wait the span of one or two or three years, even if they get the flywheel spinning, just to double
and triple confirm. All right, back to the piece. Just four years into running his still profitable
business full-time, he broke $2 million in revenue and has seen his life transformed. Nadler is part of an exciting trend, the growth of ultra-lean,
one-person businesses that are reaching and exceeding $1 million in revenue. According to
recent statistics released by the U.S. Census Bureau, in 2015, there were 35,584 non-employer
firms. That is, those who do not employ anyone
other than the owners that brought in 1 million to 2 million, 499,999 in annual revenue. That's
5.8% from 2014, 18% from 2013, 21% from 2012, and 33% from 2011. While the Census Bureau's label,
non-employer firms, which we mentioned before,
defines these ultra-linked businesses by what they are not,
many entrepreneurs clearly see them for what they are,
an engine that offers the potential for high income and a balanced, interesting life on their own terms.
These businesses offer three things that elude most workers today,
control over their time, enough money to enjoy it,
and the independence to live life as they want. Many entrepreneurs take one of two paths in
pursuit of economic freedom today. One, quitting their jobs and launching a traditional small
business such as a shop or a restaurant, or two, trying to scale a startup into the next company
to go public or get acquired by a larger corporation. But the million dollar one person
business entrepreneurs have embraced a new and third path, one in which a single individual or business partner
can extend their capabilities to achieve what it would normally take a larger team to do.
What they're pulling off takes effort, but the changing nature of work, the growth of automation,
and technological developments that unlock market access are making it easier by the day.
Quote, there's a way of thinking that scales beyond them,
says Eric Scott, a partner at Sci-Fi VC,
a venture firm in San Francisco founded by Max Levchin,
co-founder of PayPal.
Side note from Tim, Max is also in the latest book,
Tribe of Mentors, if you want more on Max, fascinating guy.
All right, back to the piece.
What's driving the growth of the million-dollar one-person business? Well, there are many factors. One factor is the internet and technology,
which has enabled individual entrepreneurs to plunge into a vast global marketplace cheaply
and quickly. It has become much easier to quickly set up a business's legal structure,
operations and distribution, says Scott. Thanks to cloud-based storage, buying expensive servers,
once a huge barrier to entry for tech startups, is no longer mandatory.
For instance, that is one of many, many different examples.
Almost anything, this is back to Tim, almost anything can be found on a contract or software-as-a-service basis,
including all sorts of customer service and otherwise.
And that draining sound in the background is my ice maker, just for a little
audio verite for all of you audio verite fans out there. All right, back to the piece.
The uptick also reflects a shift in attitudes. Rather than adopt Henry Ford-era business models,
in which scaling up depends on hiring legions of employees, these entrepreneurs choose to travel
light. When they need to expand their individual capabilities, they often deliberately turn to
contractors or firms that handle billing and other outsourceable functions and approach some first considered after being introduced to the idea of outsourcing in the four hour work week.
All right, now we move on to the next section and there's a short section on effectively getting started, how to get started. And then we go back into the case studies. This is from Tim. So how do you get from where you are currently in your career to enjoying the
freedom million-dollar entrepreneurs have? It starts with forming an idea of the type of business
you want to run and the lifestyle you want it to support. While Nadler is passionate about planners,
thinking about a daily planner might be a slow form of torture for you.
What you obsess about is electronic gadgets,
stock market investing, paleo cooking, funky handbags, or collecting ceramic garden gnomes.
Your million dollar business idea probably has something to do with that interest.
Back to Tim, and I'm going to be interrupting this way quite a bit.
Read 1,000 True Fans by Kevin Kelly, especially the updated version that he put together for
Tools of Titans. You can find it online. Just
search 1000 True Fans, Kevin Kelly. It's on kk.org. And what he will highlight for you and
make the mathematical case for is that even if you have a one in a million interest, all right,
so if, I don't know why this fetish comes to mind, but if you have a sexual fetish,
maybe because I've toured what used to be kink.com in San Francisco in the armory, if it's still around, check it out.
But if you have some odd fetish, if you have some obsession with a particular type of Japanese-made watch, let's just say, like Seiko, for instance,
and a particular model even, one in a million interest, and you want to develop a business around that, one in a million, when you consider the billions of people on this planet, can still provide a
very profitable business that can fuel the rest of your life and perhaps the lives of everyone
in your family. So check out 1,000 True Fans. But it's very true, as she's saying, whether it's
not even stock market investing, but say, event-based shorting of stocks or something really esoteric,
you can find a small group that can, if you provide them with incredible value,
fund your life completely, most likely, with plenty of buffer for other things.
All right, so back to your interest. A good place to start is by asking yourself some key questions,
and that part on sexual fetishes is not in the land space. Question, what are you really passionate about?
Where can you deliver value to people? And would you actually enjoy turning your idea into a
business? And you may find that there's some passions you prefer to keep as personal interests
instead. And this is very, very true
because you might have something say like surfing, which gives you great release of stress on the
weekends when you wake up lazily on a Saturday or Sunday and go hit the waves. But if you have to do
that nine to five with bored eye bankers and so on every day, Monday to Friday, that might change
your relationship to something
that you currently love. All right. So very important to keep in mind, but you can also ask,
this is a question from Tim that someone asked me at one point that I found helpful.
What do you find easy to do that many of your friends find hard? That is another question that
can be an additional circle in the Venn diagram that you can use to find an intersection that might allow you to build a successful business.
All right, back to it.
The founders of million-dollar one-person businesses and partnerships are everyday people who have grown very smart about the time they spend working.
Solo businesses and partnerships that hit the million-dollar range typically fall into six categories. Keeping in mind that Elaine looked at and canvassed
dozens of different businesses to include in her book and as a journalist has interacted
with hundreds and hundreds more. All right, so what are the six categories? One, e-commerce.
Two, manufacturing. Three, informational content creation. Four, professional services and creative
businesses such as marketing firms, public speaking businesses, and consultancies. Five, personal service firms offering expertise such as fitness coaching.
Six, real estate. In interviewing the entrepreneurs for the Million Dollar One Person Business,
again, a book I recommend checking out, that's from Tim, I found that no two were alike,
but what many have in common is that they are using outsourcing, automation, mobile technology,
or a combination of all three to build, operate, and grow their businesses.
This includes, as a side note, I has a side business selling bracket install kits for
mounting, or I should say mounting kits for putting flat screen displays up in homes like
televisions. And so these are brackets and mounting kits that he sells via Shopify. And he's turned
it into, I want to say a high six figure, even seven figure business while he is still maintaining
his other job because he happens to enjoy his job at Google. So there are many, many, many different forms that this can
take. All right, back to Elaine. Some of these entrepreneurs have made a commitment to remain
solo operations while others eventually decided to scale the traditional way by hiring employees.
That isn't what is most important about their stories. The point of the million-dollar one-person
business is that it gives you choices whether to keep it small while earning a great income or continue growing it. Neither path,
you'll notice, involves the pain of struggling in a marginal freelance business. That's important.
Often these entrepreneurs mentioned to me, so me in this case is Elaine. This is going to get
confusing. Sorry, guys. All right. These entrepreneurs mentioned to me, mentioned to
Elaine, that the four-hour workweek gave them valuable ideas on how to extend that one person or a team of partners, or rather what
one person or a team of partners could do before they hired employees. Here are some of their
stories which illustrate how they applied the lessons of the four-hour workweek and the incredible
results they achieved in their lives because of that. Case study number one, split testing for
profit. Nadler, back to Nadler.
Remember Laszlo Nadler?
Never planned to be an entrepreneur.
He studied business management and technology and then built a career as a project manager
for one of the top trading units at a multinational bank.
It was a good job that seemed to justify the college tuition his parents had paid and enabled
him to support his young family.
And yet, as Nadler was talking almost six years ago with his oldest
daughter about the importance of doing what you love, his words sounded hollow. He realized he
was not following his own advice. What did excite him, and it led to his career in project
management rather, was improving his own productivity and helping the people around
him to do the same. Nadler decided it was time to actually follow the advice he had given his
daughter and soon started a side business, designing and producing his own planners and selling them online. His goal was to create a side income by creating a truly automated business that would give him the freedom to automate his income to make space for the things he loved and travel where he wanted to go.
I was inspired to hack the system to question the status quo and see if I could pull it off myself.
And behold, it works.
Unlike most daybooks, Nadler's planners are not built around making to-do lists.
Instead, they focus you on the essential outcomes each week that will move you forward toward your primary goals. Many people love this idea and bought the planners.
One thing that helped Nadler was using automated approaches to doing things like conducting AB
testing to determine how consumers were responding to his webpages, a time-saving idea he got after
reading the four-hour workweek. And there are a few non-specifics in this piece, in this blog post, that I'll just throw out ideas for.
So for split testing, there are many, many different options.
You can check out, if you want to create, for instance, landing pages very quickly, you can check out, I think it's lead pages.
There are sites like Optimizely that also will help you to consider split testing different elements on sites.
And many, many other options. Back to the piece. In A is for Automation, which is a section in the 4-Hour Workweek,
there's a portion looking at software to help readers and internet businesses determine which
combination of headlines, text, and images on their homepage result in the most sales,
instead of trying to test all variables themselves, meaning independently by hiring a
web developer to tweak each and then look at the numbers and so on. You not only want something
that can make that easy, you want something that makes the interpretation of the data very, very
easy, very, very straightforward as a non-technical person, if that's you. Nadler acted on what he'd
learned by turning to the site Splitly. So this is another example. So Splitly is yet another option.
This saves him hours and hours of manual work.
Nadler has found the site's small team offers smart insights to the questions he is trying to answer.
Quote, the size of your company doesn't matter when you have the right brains.
End quote, he notes.
Case study number two, mastering the art of delegation.
Ben and Camille Arnberg, that's A-R-n-e-b-e-r-g sorry if i'm
butchering that a married couple who live in austin texas go austin texas that's where i am
right now left behind traditional careers his and the air force and hers and corporate social
sustainability to launch their upscale housewares business willow and everett and that's willow and Everett, and that's Willow and A-N-D Everett, E-V-E-R-E-T-T.com,
willowandeverett.com, in 2015.
And I checked it out.
They have some really cool stuff for cold brew, of all things.
I like those containers.
Anyway, at the time, they were just 25, and neither had any experience in retail.
But they decided they wanted to hit a very concrete goal, $1 million in revenue.
Reading the 4-Hour Workweek helped them find the courage to leave behind traditional careers
and build a lifestyle they love.
I should note for those who haven't read the book that there are really important preliminary steps you take,
even if you are ultimately going to quit, before you quit your job,
so you ensure that you have safety nets of various types built in
and some type of financial means to cover your bases. If you search on Tim.blog lifestyle costing, there are calculators
and so on that help you run through some of those exercises. So do not just decide to jump into the
water headfirst without checking depth. That is not what I recommend. And these folks, this particular
couple I know did this very methodically. All right. So for Camille, reading the comfort
challenges in Tim Ferriss's book, where he offers ideas on how to break out of your fear
of not conforming to social expectations by doing something weird or ridiculous,
like publicly relaxing by laying on the sidewalk, helped her question the beliefs that were keeping her tied to her corporate life, the first step to leaving
it behind. Quote, the four-hour workweek helps you challenge social norms and what people expect of
you, end quote, she says. All right, this requires some explanation. So the relaxing in public,
doing public laydowns, this is something that now tens of thousands, hundreds of thousands of
people have done and taken photographs of, and it's quite hilarious.
And really all it involves, and I should mention as context, the book includes comfort challenges, these exercises, every chapter or few chapters, because information does you absolutely no good in the case of a prescriptive nonfiction book if you don't put them into action.
And some of the decisions and actions will be uncomfortable. You've self-selected by buying a book to address these
problems for these things to be uncomfortable for you. And therefore, I want people to get
progressively more comfortable with discomfort. So their sphere of comfortable action expands so
they can then make the decisions and take the actions necessary to craft a lifestyle and a business that serves it.
And some of them would include very simple things.
So for instance, going into a crowded area where you're not going to get trampled or cause any problems and just laying down on the ground for, say, 10 seconds.
This could be in Starbucks.
You're in line.
You lay down on the ground for, say, 10 seconds. This could be in Starbucks. You're in line. You lay down on the ground for 10 seconds. If somebody looks at you and asks you, if they ask
you, are you okay? You say, yep, just taking a little break. And you count it out. You don't
say anything else. And then you just get up and continue as if nothing had happened at all.
And there are various different versions of this, but that would be one example.
And as you learn very quickly, the downside of that is next to nothing.
Another option from a friend, Noah Kagan, who's going to come up later in this piece,
would be the coffee challenge.
And that is walking up in a coffee shop or a restaurant anywhere else where there is
a counter where you order and asking for 10% off of something.
For a lot of people, it's going to be coffee because you drink coffee every day.
You have an opportunity to do this. And it doesn't matter what the person says, whether they agree,
disagree, or otherwise. You can't tell them you're doing an experiment. You can't make it easier for
yourself. But you have to ask them for 10% off, keep it simple, and you can give them a smile if
you want. And they'll probably reject you. That's the whole point. If they don't reject you,
congratulations, you just got 10% off.
But this is another form of increasing your comfort with discomfort. All right,
questioning those social norms. And there are probably a dozen of these in the book.
All right, back to the piece for Camille and Ben and ditching the Air Force and corporate social responsibility to launch their upscale housewares business, Willow and Everett.
Here we go.
To make a smooth transition from their traditional careers, key phrase, smooth transition,
the Arnbergs eased into the entrepreneurship gradually.
Both love living an active lifestyle.
Ben was on the Air Force parachute team while Camille is a certified personal trainer.
And they initially tried selling compression sleeves, which is a running accessory in this case, on the internet on the
side when that business did not take off. And it very often takes a few at-bats, folks, this is Tim
talking again, to get it right. You might have to test a few ways, and that is why it's important
to determine how to inexpensively and quickly test. All right, so when that business did not
take off, they began researching other products they could sell on the giant trade marketplace, Alibaba.com and decided to build a store around
their passion for home entertaining. They invested about $5,000 in inventory obtained
through a sourcing agent in China. They found through a freelance marketplace,
raising some of the cash from friends and family, which is what I did to start my first business
too. I basically went around my office
asking people to commit to buying one unit of the product in advance, which is not that expensive,
like 50 bucks, just so I could afford the initial manufacturing run. So there are ways to do this.
Raising some of the cash from friends and family, looking at it as much as an investment in their
own education, similar to a college course. Even if it all went down the tube, the reason, the experience would
be valuable. This is how I have made several big shifts and complete, I suppose, lateral moves
in my life. And that would include angel investing and technology startup involvement, which has
become the vast majority of my net worth. And if you want to know
exactly how I did that, you can go to tim.blog forward slash MBA, like Masters in Business
Administration, tim.blog forward slash MBA. And it talks about, it gives you a real example of
how I created a real world MBA, deciding to invest money over two years into something called the
Tim Ferriss Fund, which I made up. It wasn't actually structurally a thing. Instead of going
to Stanford Business School and how I thought about it, how I psychologically prepare myself
to lose that money as a sunk cost, in other words, as tuition, but optimizing for the skills and
relationships I would develop.
That would then be my return on investment, much like getting an MBA.
So you can check that out, Tim.blog forward slash MBA.
But in this case, this couple approached the $5,000 in inventory
and getting into manufacturing and so on to tackle home entertaining
as a worthwhile cost even if it failed.
That is an important psychological preset. All right. The couple opted to launch their site on a giant e-commerce
marketplace. And we don't have any specificity here. So who knows? Maybe that's Amazon. Maybe
it's something else. I have no idea. Reckoning that this would give them the exposure they
needed quickly. The site grew quickly thanks to the couple's eye for selecting stylish but affordable products like decorative shot glasses. To stay
focused on the high-level decisions to grow their revenue, the Arnbergs didn't try to do everything
themselves and taking a cue from what they learned in the four-hour work week, outsourced tasks like
and outsourced continually customer service and photography for the site. Customer service platforms change really quickly, so I'm not going to give specific recommendations there.
Photography, there are many different ways you can go about it.
And if you're looking for design specifically, you can check out something like 99designs, for instance,
which I've used in many different cases.
All right, so they outsource both of those things.
They also outsource order fulfillment, relying on their retail platform to handle this.
So the retail platforms could include Shopify, which I'm biased for, of course, and they're the market leader because I began advising them when they had nine employees.
Now they're publicly trading to have 2,500 or 3,000, something like that, or BigCommerce and there are others.
So you can compare many, many different options as you would like.
So they relied on their retail platform
to help them handle order fulfillment. There are also separate fulfillment houses. You could search
your city fulfillment house. If you wanted to do something locally, you might consider,
as I did early in the day, using a fulfillment house in the middle of the country so that you
can use something like Priority Mail or even USPS or UPS Ground
and still get, in effect, one- or two-day delivery,
which will thrill your customers, but charge less for shipping or pay less yourself.
So I had mine in Tennessee.
So you could look at an option like that if you are keeping those considerations in mind.
And back to the piece.
Another example of how they outsource is by relying on a private label manufacturer overseas
who customizes their products for them
instead of trying to become manufacturers themselves.
To avoid getting involved in distracting minutiae,
they actively empower their contractors
to make judgment calls,
such as issuing a refund
that would cost the company $50 or less,
a general concept they learned in the four-hour work week.
Ferris empowered both his own assistants to resolve such problems if it cost him $100 or less, a general concept they learned in the four-hour work week. Ferris empowered both his
own assistants to resolve such problems if it cost him $100 or less. Quote, it's about being smart,
strategic, and trusting others to make decisions, end quote, says Ben. All right, so a little bit
more on this, which is an important concept to grasp. What I realized at one point in my first
business, which was sports nutrition, ended up getting up
to about 12 countries in distribution, is I was the bottleneck for many decisions that I didn't
need to be a bottleneck for. This was in 2004 that I really hit the breaking point because I was
spending, who knows, let's just call it 20, 30 hours a week answering questions like, hey, there
is an Olympic athlete who is training in Finland,
and they need this product overnighted. What should we charge? And because of customs and
this, this, this, that, and the other thing. And what I decided to do was for the fulfillment
houses, the manufacturers, for other people, I said, I am no, actually not in the case of
the manufacturer, because I would oversee that. But in the case of fulfillment, customer service, and so on, I said, I am, and I didn't just say,
I sent an email indicating I am no longer your customer. Consider my customers, your customers.
If you can fix anything for less than a hundred dollars, please make that decision, put it into
an Excel spreadsheet. And then I will review those Excel spreadsheets,
say once a week, and then once every two weeks, and then once a month, and then once every quarter,
over time learning what to ignore because the disasters have not come to pass and everything
is going just swimmingly. And over time, I took that maximum allowable autonomous decision-making
threshold from $100 up to $500 up to $1,000.
So they got to the point where say anything less than $1,000 to fix, you can make the decision.
Let's just say, for instance, if hypothetically I were off the grid and turned out that the
manufacturer was going to have a bottleneck because a certain ingredient was short in supply.
And they would be in contact with, say, the fulfillment center.
The fulfillment center could make the decision, or the manufacturer could make the decision,
to stockpile a certain ingredient that would be a higher upfront cost that would allow us not to miss orders, say, three weeks
later. Those are the types of things that that would enable. All right, here we go. So Ben just
said it's about being smart and strategic and trusting others to make decisions. By eliminating
unimportant tasks, the Arnbergs are able to follow entrepreneur and venture capitalist Paul Graham's
makers versus managers schedule or managers versusagers vs. Makers schedule.
And IdeaFerris also practices, and I've talked about quite a bit.
Paul Graham is one of the co-founders of something called Y Combinator.
It's like the Harvard meets Navy SEALs of startup incubators, for lack of a better description.
And fascinating guy, fascinating story, many essays
that are worth reading. So I'd suggest looking up Paul Graham if you don't know who he is.
Specifically, I would recommend if you're an entrepreneur, checking out managers versus
makers schedule. And if you Google that, it'll pop right up. Ben and Camille break up their day
into the manager's part focused on strategy and business growth and the more task focused maker
part where they tackle high impact tasks, best done by them in uninterrupted blocks of time. All right, so back to Tim. There
are ways you can do this and batch activities, which is something that I really harp on repeatedly
in the four hour workweek to avoid task switching cost, which is a real cognitive problem for most
knowledge workers.
You wouldn't, for instance, wash laundry every time you have a dirty pair of socks.
You wait for a certain critical mass, and then you wash laundry or doing the dishes, so on. That applies to cognitive tasks as well.
And just a few examples of how you might do that.
One could be checking email at certain times during the day.
Furthermore, you could do that with, say, Gmail offline
so that you're processing email linearly,
or you could do something like email game,
ga.me, if it's still around,
which I found very useful and used for a period of time,
to address email linearly
without having the distraction of
immediate responses coming back to you and creating that anxiety of the ship filling
with water faster than you can bail water out.
Other options for the makers versus managers schedule, the makers schedule requiring large
uninterrupted blocks of time is to not just look at how you can
break your day into maker versus manager but how you can break your week into maker versus manager
days and this is something that i took from the schedule of jack dorsey uh famed entrepreneur you
can look him up at jack on twitter how did he get that handle check him out you'll be able to figure
it out pretty quickly.
Very, very well-known entrepreneur and read about his schedule at one point and how it
was broken out by function day by day.
And I've decided, for instance, to do most of my recording on Mondays and Fridays.
I break those out Mondays and Fridays for scheduling purposes.
And my assistant knows this for phone calls and recording purposes. Those are my recording days, my long form conversation days,
as it were. And then I will set, say, every two weeks, a day for administrative slash accounting,
cleanup and housekeeping, where I'll get in touch with the people who might need certain types of
documents or answers to questions from me.
So there are many different ways that you can block out manager versus maker time on a daily and on a weekly basis.
For me, my maker period is usually up to lunch.
So I try not to be reactive.
My phone is very, very often on airplane mode until lunch,
at which point I can turn it on and start trying to dodge bullets
or respond to inbound.
All right.
Timmy, Timmy, Timmy is interrupting the flow of this essay, for God's sake.
Let me continue.
All right.
During the manager part, this is for them,
they focus on coming up with new ideas for growing Willow and Everett, as well as new business opportunities to pursue. The results of those sessions have been powerful. Last year, they launched a second business on the crowdfunding site Kickstarter. It sells the CubeFit, that's one word, CubeFit Terra mat, T-E-R-R-A, an ergonomic mat for people who use stand-up desks. The couple raised more than $100,000,
so $108,000 or so,
to bring the project to fruition in a campaign that started in December 2016
and have since grown it to more than $1 million in revenue.
More recently, they ran a successful Kickstarter funding campaign
for a new product, Cold Brew on Tap.
That's the name of it.
Cold Brew on Tap, this past fall,
raising more than $56,000
and shipping the
product to backers in December, 2017, just a few months ago. So congratulations guys. None of this
would have happened if they'd not made an active commitment to outsourcing and staying focused on
what really matters. It's important to protect that space says Ben, which comes back to that
question. I suggested to you guys, what do you find easy that many of your friends find hard?
And that may indicate what your unique strengths are,
which is where you should focus instead of deciding how much it should cost
for something to get shipped UPS two-day to a customer.
That's one example.
Case study number three, fewer distractions equals more growth.
Dan Fagella, and Dan, I apologize if I'm screwing up your last name, F-A-G-G-E-L-L-A.
Dan Fagella, 29, is a black belt in Brazilian Jiu-Jitsu.
Fagella earned enough money to support himself in grad school by running a small martial arts gym he owned in his 20s,
but had it sold by age 25 with the goal of creating a scalable location independent internet business.
In 2012, he launched Science of Skill.
That's scienceofskill.com if you want to check it out.
A subscription-based e-commerce site that initially sold online courses in martial arts.
As a fighter, Fagella, who has a slight build,
had achieved some renown among martial artists for a fight in which he beat a much larger competitor.
Many people found his matches instructive.
Online videos of his competitions and eventually those of other instructors
drew visitors to Science of Skills' website.
And reading the book Scaling Up by Vern Harnish
and listening to the 4-Hour Workweek audiobook during a 7-hour drive
from Rhode Island to Philadelphia proved to be pivotal experiences
that helped Fagella grow his business to the next level, the entrepreneur recalls. The four-hour workweek opened Fagella's mind to two key ideas
that helped him grow his revenue far beyond the average non-employer business. Colon. Hard to hit
the colon in audiobook format. All right, these are the two key ideas. Growing a business without
hiring traditional employees and finding the right communication rhythms with his team.
One idea that really resonated with Fagella
after running a traditional brick-and-mortar business
was Ferris' idea of working with a remote team of contractors.
He found it freeing to realize that he didn't necessarily need a physical space
where his team, in this case at Science of Skill,
would work together under one roof.
Quote, that's an idea that jumped out at me, he says.
The ease with which that can be done became evident. I knew that's an idea that jumped out at me, he says.
The ease with which that can be done became evident. I knew that was going to be the way to fuel the big game. To find remote contractors for tasks such as copywriting and web support,
Vigella turned to the freelance platform Odesk, which is now part of Upwork. He built a team of
four reliable contractors to handle tasks such as copywriting and web support. Quick pro tip from me for anyone
testing really any type of potential hire, whether they're contractors or otherwise, and certainly
using these virtual platforms, test your top candidates. If you choose five candidates,
give them a very, very simple task with a short turnaround. Let's just say hypothetically 48 hour turnaround with a set time as a
deadline and give the task to all of them and use that to vet for the
people who can actually hit deadlines,
focus on the ability to deliver on deadlines before you vet any further
with more complex subject matter or,
or tasks for that matter.
It doesn't matter how good they are. If they don't get you what you need on time. All right, here we go. Fajal also learned another key lesson from
the four-hour work week, the right cadence of communication with a team. He found it helpful
to learn the first, only checked his email twice a day and made conscious decisions about when he
would communicate with his team and how often. I, for instance, have currently a 15-minute stand-up meeting via phone with my team every day at the same time.
And I have a weekly call with my entire team.
And there are formats for running these calls successfully.
The way that the call is introduced and then what people bring up.
And what they bring up are primarily any wins to highlight something uplifting for the team,
which is done very, very quickly.
And then also done quickly bringing up any blockers or obstacles that I need to help with.
All right.
So there is a set schedule for these types of things.
And we now have one in-person offsite.
I would say the cadence is roughly,
it would appear if I'm looking at my calendar every six months or so.
Now back to Fagella.
Quote, it wasn't an unbroken, consistent stream of messages back and forth,
but was an organized way of communicating that keeps things moving and functioning, notes Fagella.
You could kind of bucket when you actually handle your digital communication
and talk to these folks who are thousands of miles away.
It became self-evident to me that these things were manageable, end quote.
By establishing similar communication rhythms to communicate with team members in other time zones, End quote. the martial arts world to offer products related to self-protection and self-reliance. An ongoing curriculum for self-defense and martial arts techniques became one of his
biggest products.
That expansion helped him make the leap from six-figure to seven-figure revenue prior to
hiring employees.
Quote, the tools and concepts in the four-hour work week were critical for science of skill,
he says.
In 2017, Fagella sold science of skill for more than a million dollars to a group of
software entrepreneurs from Ohio.
As he got ready to sell, Fagella hired one full-time person and one part-time employee to run it.
He understood that he needed to demonstrate to potential owners that someone else could run the business successfully without his involvement. Very important to note here that he did this before attempting to sell the company.
And there's a book called Built to Sell by John Warlow that I think is
very helpful for thinking about this. Even if you never intend to sell your business,
it's helpful to look at your business and ask in six months, what would I need to do to sell it?
And that will force you to remove a lot of stupid current behaviors,
which are stymieing you and keeping you busy instead of productive, potentially.
So Built to Sell would be one of them.
The E-Myth Revisited would be another that I found very, very helpful,
certainly when I was starting my own business as well.
And you might ask, why would Fagella sell Science of Skill for more than a million
if he was generating six, high six, or seven-figure income?
And you have to keep in mind that, or income. And you have to keep in mind that,
or revenue. So you have to keep in mind that A, revenue does not equal income. All right. So
post-tax returns after everything is subtracted. And secondly, there are points, for instance,
when I was running my own business, where you could continue to milk the cow from a cashflow
perspective, but it does always consume at least say 10% of your RAM. Your browser is
always a little bit slow and you at some point might just want to offload that business and
really clear your mental palette completely by selling it, which is also what I ended up doing
in 2009. All right. The month before Fagella sold Science of Skill, it was bringing in
$210,000 a month in revenue. That sale helped
him fund his current startup, Tech Emergence, which you can find at techemergence.com,
a media and market research firm in San Francisco that is focused on artificial intelligence,
a subject that fascinates him. Quote, that's the stuff I'm super duper passionate about, he says.
All right. So that is the story of Dan Vigella. Up to this point, many more adventures to be had
and stories to be told, I'm sure. Case study number four, success through liberation. And
liberation is another section that talks about geographic mobility and geo-arbitrage, which we
don't have time to get into right now. But Sol Orwell, 32, who lives in downtown Toronto,
has grown his business, examine.com,
to seven-figure revenue while traveling the world.
I'm going to pause here for a dramatic sip of tea.
For those interested, it is Chaga tea from Four Sigmatic.
Decaf.
Ah, back to Sol.
Seven-figure revenue while traveling the world.
What?
Let's get into this.
Creating a business that allows him to live the way he wanted didn't happen overnight.
For years, Orwell experimented with a variety of businesses, online gaming, domain names,
local search, and daily deals until he found the ideal approach to make it happen.
One thing that finally freed Orwell to achieve his goal was reading the four-hour workweek.
The L is for liberation section.
It's the fourth section, and they're in order, and you're supposed to implement them in order. Definition, elimination, automation, liberation. So liberation is the fourth. Really resonated with him. It showed him how to cut the leash to traditional office work and create the freedom to travel.
Orwell was intrigued by the idea of a mini retirement where instead of waiting until you're done working to travel, meaning retiring, right? Instead of waiting until retirement to travel, you redistribute many retirements throughout life. Quote,
that switch in mindset has begotten me so many positive consequences, I cannot even begin to
count them. End quote, he says. Looking for a way to achieve his own liberation, Orwell realized he
needed to put systems in place to free him from his daily responsibilities that might otherwise
prevent him from traveling. Thanks to income from his various ventures, being able to pay for travel was not an issue for him.
So he had the money, he just didn't have the mobility. And I should note that there are ways
to do this, and it is critical to schedule these times off the grid. One of the best ways to take
your business to the next level, I think, in the most psychologically and emotionally gratifying way is to, and I that in the calendar, paying for it in advance, committing ideally to say take family members with you so they will bust your balls and be disappointed and sad if you don't do it, told you accountable, is very, very helpful because you will have to put systems and policies in place that allow people to make these autonomous decisions that we talked
about earlier that I was setting financial thresholds for, or limits for, rather. And
those systems will remain in place and will provide dividends long after you get back from
your mini vacation. A two-week vacation does not work. A one-week vacation doesn't work
because you can allow the fires to explode
and then come back and play firefighter.
Four weeks, eight weeks, you can't do that
because everything will be consumed by fire.
You actually have to put the systems in place,
the if this, then that, the decision-making frameworks,
putting together a Google Doc so that you know
or you can convey exactly how to perform a certain function, for instance.
Back to Sol. All right. Although Orwell was experienced in delegating work to contractors
from his previous ventures, reading the four-hour workweek helped him realize he needed to step out
of the day-to-day completely at examine.com. Quote, after having spent years building up my
business, instead of attempting to just continue growing it, I put my number two in charge. I trusted him
and killed my own job. And then I gallivanted around the globe. He says, gotta love that word
gallivanted. Mobile access to the internet was so extensive by that point. He says that quote,
everywhere I went, I could work dot, dot, dot if I wanted to end quote, this is actually a really
important point. So you can work almost
anywhere you go thanks to broadband Wi-Fi access. And it's going to be important if you take your
first mini retirement to choose a place where that is exceptionally difficult and maybe deliberately
use a phone that does not operate overseas, which is what I do. Thanks Verizon, or it doesn't
function very well overseas in any case. And I'll use WhatsApp for,
say, communication with family. And that necessitates just finding Wi-Fi hotspots.
So I might have one at a hotel or an Airbnb, and then one elsewhere, say at coffee shops or what
have you. And or, if you do have broadband access, really, really determining exactly when you're
going to batch any type of business obligations, if you have to do that.
For me, when I was traveling in 2004, I ended up planning a four-week trip to London to rethink all these systems and put them in place, which turned into 18 months around the world.
And I would typically do all of my business tasks.
I would handle those obligations on Mondays
and I had one hour blocked out before lunch
with friends to do that.
So those are a few ways that you can think about it.
All right.
So everywhere I went, I could work if I want to
or want to, it says so.
The key to pulling this off
was working with the right contractor.
Orwell, who had initially gotten interested in nutrition
while losing weight,
had become friendly with a fellow contributor to the fitness community on Reddit and was impressed by the way in which his buddy shared his expertise with others on the site.
Quote, the most important part was how patient he was, Orwell says.
He continues.
He would write these long answers.
Orwell was equally impressed by the way his friend handled challenging feedback without getting angry.
Quote, Reddit is not the friendliest place. It can be friendly. Not always, says Orwell was equally impressed by the way his friend handled challenging feedback without getting angry. Quote, Reddit is not the friendliest place.
It can be friendly, not always, says Orwell.
He took it very evenly.
End quote.
These were qualities that would serve him well in an internet business like Orwell's,
where customers often reached out with their own questions about nutrition.
Orwell had soon enlisted his friend as a contractor to run examine.com day-to-day,
offering a small amount of equity to ensure his buddy was invested in his success.
Orwell found the arrangement worked beautifully when it came to indulging his love of travel.
Quote, giving him the authority to do whatever he needed to do implicitly brought initiative.
End quote, Orwell says.
To make sure the site had credibility, Orwell also hired a group of expert contractors,
such as PhDs, to evaluate the research on various nutritional supplements and write reports on them. Quote, using contractors was not only about
simplifying our lives and processes, but making sure we had the best knowledge or information on
that specific topic, end quote. As the company grew and expanded into new products, such as its
Research Digest, a newsletter aimed at professionals, Orwell brought in another equity partner.
Though his number two eventually moved on to other pursuits, the company continues to thrive
and grow. With examine.com generating millions of page views a month, Orwell now wants to scale up
in a more traditional way, and this year began the transition to adding traditional employees.
So I should note, even if your ultimate goal is to, this is Tim again, add headcount in the form of traditional employees, which is a viable path,
certainly. It makes sense very often to kick the tires and ensure that you have clearly defined
the roles you need to hire for by testing with contractors first. You may decide that certain
jobs are not worth having done at all
because certain projects are not worth doing at all.
And you don't want to hire someone excellent at doing something that is best not done at all.
A point that is made in The Effective Executive by Peter Drucker,
a fantastic book that I reread often.
So even if your intention is to move to full-time employees, very often it makes
incredible financial sense to test that in a way that is easily reversible with contractors,
freelancers of some type. All right, back to Saul. So he wants to scale in a more traditional way
now. Fantastic. Given that he has structured the company in a way that he does not have to
micromanage everyone, Orwell still has the freedom to travel and give back to charity as much as he wants. Recently, his chocolate chip cookie-off, NYCX Benefit, which I looked up, and there's a link to it in the post on Tim.blog, it is a cookie-off. Apparently, there are 30 plus different types of cookies, held at the Strand Bookstore in New York City, legendary bookstore, raised more than $30,000 for the nonprofit She's the First, which supports
girls in low-income countries who will be the first in their families to graduate from high
school. Orwell's next goal is figuring out how to raise $50,000 per event to multiply the impact
even more. That's something he probably wouldn't have had the time or mental space to tackle if
he hadn't decided to embrace his own liberation, which again refers to that
geographic mobility. All right. Case study number five is rethinking scale and profit. Jason
Gagnard, J-A-Y-S-O-N, G-A-I-G-N-A-R-D, who I know, hi Jason, founded and runs Mastermind Talks. And I actually didn't know
him until he put together this Mastermind Talks, which is a whole different story.
Anyway, founded and runs Mastermind Talks, which you can find at mmt.community,
mmt.community, a Toronto-based firm that brings together a carefully selected group of entrepreneurs
in a by-app by application only annual event.
The company, which Gagnard runs with some help from his wife, an assistant who is a contractor,
and very recently a content and community manager that could all easily expand. And it's kind of
plug and play the way that's been organized. About 4,000 to 5,000 people apply annually to participate in Mastermind Talks, and the event only accepts 150 entrepreneurs.
Gagnard has made a conscious decision to keep the business to a size, this particular size, as a direct result of reading The 4-Hour Workweek.
He read the book in 2008 when he had been an entrepreneur for about three years and recalls vividly how life-changing the story of the fables
of fortune hunters was for him at the time. And we're going to dig into this in a second.
Quote, I have very few moments like that, he says. So what is the fables of fortune hunters story?
The tale is about an American businessman, and there are many versions of this story, I should
say. But the tale is about, in this case, the version that was put into the four-hour workweek. An American businessman with
a Harvard MBA who's burned out and takes a vacation to a small coastal Mexican village
on doctor's orders. And there's much more to it. It's worth reading this story in the four-hour
workweek because the emotional payoff comes with the lead up to the punchline, but I'm going to give
you the basic idea. So at the pier, as so the story goes in the book, he can't sleep. He's
super anxious thinking about things back home. And he goes out for a walk and he meets a Mexican
fisherman with a small boat on a pier. And this fisherman lives a bucolic life with plenty of
time to spend with his families and friends in a small community. The businessman encourages the fisherman to scale up his operations by buying more boats and fishing
more and do this and do this and do this and do this and do this and each time this american
businessman makes some suggestion the mexican fisherman replies with and then what senor and
then what senor very politely and this guy goes on and on and on and on and on and on and in the
beginning he asks his fisherman how he
spends his time and he's like well i have plenty of time to spend with my family and friends i
go out fishing i catch what i need then i come back i play the guitar and we drink wine and
watch the sunset and then we start again the next day all right so and then what senor and then what
and then what and then what this this this businessman is just really getting excited talking about all these ways that he can scale, scale, scale, scale, scale up until, oh American says, well, and then you can retire to a small coastal village in Mexico
where you can spend your time with your family and friends, go out fishing when you want
to, play the guitar and drink wine while you watch the sunset.
The point being, very often, for instance, at least within a U.S. context, we experience
this incredible quality of life, say in college, when we're fucking broke as shit. Pardon my French. Earmuffs, kids. And we spend the rest
of our life trying to get back to the quality of life and the carefree nature with which we
experience life in, say, college, which doesn't require a lot of money, but we somehow convince
ourselves that it does. And that's not to say that money doesn't have a place. It does. However, that's the story that Jason read. Reading the story,
says Gagnard, quote, made me realize that I was on a hamster wheel running a business I hated.
It fundamentally shifted my view on scale. I had a desire to build a big business at that time,
but never questioned it. End quote. At the time, Gagnard was running a business called Tickets
Canada, a tickets retailer in Toronto.
So he was making $1.5 million in revenue.
From that, he was taking home $350K in profits.
If he could hit $3 million, he assumed he would double his profits to $700,000.
However, he didn't anticipate that higher overhead would prevent the expected growth in profits.
In fact, when he slaved away and grew to $3 million, his profits only hit $400,000. So he'd
gone from $350,000 to $400,000, and he had to bring almost 20 people on staff to get there.
So this is not a pretty picture. He ended up in a tough financial position where he was considering
bankruptcy. Reading the four-hour workweek made him start questioning the conventional wisdom on
scaling a business. Quote, I had a desire to build a big business at the time, but I never questioned
it, Gaggar said. It made me realize that I was on a hamster wheel running
a business I hated. I think we already covered this, but we got it again in the piece. Okay,
he eventually decided to close Tickets Canada. Quote, it was the biggest shift I've ever made
in a business, recalls Gagnard. In 2011, a friend invited Jason to see a talk by marketing guru
Seth Godin in New York City.
Godin's theme of networking with like-minded individuals resonated with Gaginard. And if you have a chance, this is Tim talking, to see Seth Godin speak, see it. Seth is so good. He is
a master at the format. Really, really expert. So if you can find an opportunity, take it. He
does very little speaking and has an awesome way of vetting opportunities for speaking.
He says no to almost anything.
It's based on how close it is to his home in New York.
The pricing is also related to that.
In any case, so Jason sees Godin and is exposed to this theme of networking with like-minded
individuals.
Gagnard started holding dinners where he would invite eight interesting people, embracing
the idea of developing his network.
Gagnard was new to events, but now that he was committing to building a new way of living for
himself, decided he would figure things out as he went along. He was delighted when the event
proved to be very successful. That event morphed into his current business, Mastermind Talks,
the following year. Despite constant encouragement to grow his business, Gagnard has decided to keep
it small, paying himself $250,000 a year. Quote, how much more money do I need?
End quote, he says.
Keeping the business small allows him plenty of time to spend with his wife and their young daughter,
and he has no intention of letting go of the perspective he gained from the four-hour work week.
Quote, I became conscious of designing my lifestyle and designing my business to fit that lifestyle, he says.
This is really important. This is a really important point because it can be a social pressure to grow your business and let it metastasize in some cases
beyond where it should be, the perfect size. And there are other resources I would recommend
checking out. I believe it's Small Giants, might be Little Giants, I can never quite remember,
by Bo Burlingham is a book that profiles many of these businesses that choose to be the best, focus on being the best at what they
do and not the biggest. Hey guys, this is Tim again. Just a few more things before you take
off. Number one, this is Five Bullet Friday. Do you want to get a short email from me? Would you
enjoy getting a short email from me every Friday that provides a little morsel of fun for the weekend? And Five Bullet Friday is a very short
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That could include favorite new albums that I've discovered. It could include gizmos and gadgets
and all sorts of weird shit that I've somehow dug up in the world of the esoteric as I do. It could include
favorite articles that I've read and that I've shared with my close friends, for instance. And
it's very short. It's just a little tiny bite of goodness before you head off for the weekend. So
if you want to receive that, check it out. Just go to 4hourworkweek.com. That's 4hourworkweek.com,
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