The Tim Ferriss Show - #462: Guy Raz — Traits of Successful Entrepreneurs, The Story of 'How I Built This,' Overcoming Anxiety and Depression, and More
Episode Date: September 10, 2020“There is a natural skepticism that you develop as a journalist, which I think is important. But oftentimes that develops into cynicism.” — Guy RazGuy Raz (@guyraz) is the Michael ...Phelps of podcasting. He’s the creator and host of the popular podcasts How I Built This, Wisdom from the Top, and The Rewind and the co-creator of the acclaimed podcasts TED Radio Hour and Wow in the World, a children’s program. He’s received the Edward R. Murrow Award, the Daniel Schorr Journalism Prize, the National Headliner Award, the NABJ Award… basically, all the awards.His brand-new book is titled How I Built This: The Unexpected Paths to Success from the World’s Most Inspiring Entrepreneurs. Past podcast guest Adam Grant has this to say about it: “[This book is] the mother of all entrepreneurship memoirs. It’s a must-read for anyone who wants to start a business, grow a business, or be inspired by those who do.”Please enjoy!***If you enjoy the podcast, would you please consider leaving a short review on Apple Podcasts/iTunes? It takes less than 60 seconds, and it really makes a difference in helping to convince hard-to-get guests. I also love reading the reviews!For show notes and past guests, please visit tim.blog/podcast.Sign up for Tim’s email newsletter (“5-Bullet Friday”) at tim.blog/friday.For transcripts of episodes, go to tim.blog/transcripts.Discover Tim’s books: tim.blog/books.Follow Tim:Twitter: twitter.com/tferriss Instagram: instagram.com/timferrissFacebook: facebook.com/timferriss YouTube: youtube.com/timferrissPast guests on The Tim Ferriss Show include Jerry Seinfeld, Hugh Jackman, Dr. Jane Goodall, LeBron James, Kevin Hart, Doris Kearns Goodwin, Jamie Foxx, Matthew McConaughey, Esther Perel, Elizabeth Gilbert, Terry Crews, Sia, Yuval Noah Harari, Malcolm Gladwell, Madeleine Albright, Cheryl Strayed, Jim Collins, Mary Karr, Maria Popova, Sam Harris, Michael Phelps, Bob Iger, Edward Norton, Arnold Schwarzenegger, Neil Strauss, Ken Burns, Maria Sharapova, Marc Andreessen, Neil Gaiman, Neil de Grasse Tyson, Jocko Willink, Daniel Ek, Kelly Slater, Dr. Peter Attia, Seth Godin, Howard Marks, Dr. Brené Brown, Eric Schmidt, Michael Lewis, Joe Gebbia, Michael Pollan, Dr. Jordan Peterson, Vince Vaughn, Brian Koppelman, Ramit Sethi, Dax Shepard, Tony Robbins, Jim Dethmer, Dan Harris, Ray Dalio, Naval Ravikant, Vitalik Buterin, Elizabeth Lesser, Amanda Palmer, Katie Haun, Sir Richard Branson, Chuck Palahniuk, Arianna Huffington, Reid Hoffman, Bill Burr, Whitney Cummings, Rick Rubin, Dr. Vivek Murthy, Darren Aronofsky, and many more.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Transcript
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Hello, boys and girls, ladies and germs. This is Tim Ferriss, and welcome to another episode
of The Tim Ferriss Show, where it is my job to deconstruct world-class performers from
all different disciplines. My guest today is Guy Raz, at Guy Raz, R-A-Z. He is the creator
and host of the popular podcasts, How I Built This, Wisdom from the Top, and The Rewind
on Spotify. He's also the co-creator of the acclaimed podcasts, Ted Radio Hour and the
children's program, Wow in the World. He is, in a sense, the Michael Phelps of podcasters,
at least according to a New York Times profile not long ago. He's the only person to ever have
three shows in the top 20 rankings worldwide simultaneously. He's also received the Edward
R. Murrow Award,
the Daniel Shore Journalism Prize, the National Headliner Award, and the NABJ Award,
that is among many others, and was a Nieman Journalism Fellow at Harvard. He lives in the
Bay Area. His new book, How I Built This, subtitled The Unexpected Paths to Success
from the World's Most Inspiring Entrepreneurs,
is out now. You should check it out. It is an absolutely incredible compilation of stories and tactics. Past podcast guest, Adam Grant, describes it as, quote, and this is an incredible
quote, quote, the mother of all entrepreneurship memoirs. It is a must read for anyone who wants
to start a business, grow a business, or be inspired by those who do. That checks pretty much all the boxes.
You can find him online at GuyRoz.com, G-U-Y-R-A-Z.com, on Twitter at GuyRoz, Instagram
at Guy.Roz. This episode is brought to you by Peak Tea. That's P-I-Q-U-E. I have had so much tea in my
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Check it out. At this altitude, I can run flat out for a half mile before my
hands start shaking can i answer your personal question now what is it
i'm a cybernetic organism living tissue over metal endoskeleton Guy, welcome to the show.
Thanks so much for having me.
And I have so many questions, so many questions for you.
I've been really looking forward to this.
And I thought I would start with a very important question.
And that is, are you willing to come to this interview and surrender?
100%. Yes, I've surrendered, yes.
And that might seem to my long-term listeners an odd place for me to start,
but as I understand it, you frequently ask your guests that question. And it seems like you are
a master of creating safe spaces. And I've read you describe how I built this as not a show about business, but in a sense,
a show about vulnerability.
So what are some of the things that you've found helpful, the things that you do to help
put interviewees at ease?
I think the first thing I do, Tim, is I have a conversation with everybody before they
come on the show, months before they come on the show. And the reason why I do that is because, you know, my show is not meet the press. We're not interrogating politicians about public policy. It on the show. It's voluntary.
We don't want anybody to feel forced that they're coming on the show,
but I want everybody to understand how we operate.
And so the first thing I do when we reach out to somebody
is we set up a time for us to talk.
And I basically say to them,
look, this is gonna be really different
from most of the interviews you do
because A, it's gonna be long and and b there's no preconditions i'm going to know as much about you as i can possibly know
because we will have done a really deep dive research profile on you and you have to be
willing to talk about everything and um unless it's, you know, something that was very personal,
like a divorce or something like that, that's not really relevant. But in general, what I say is
that, you know, everything's on the table, because a human story is a 360 degree story. And if we're
just talking about the Facebook highlight reel of your life, it's not going to be an honest conversation.
And our audience is not going to connect to you and you will be doing yourself a disservice.
And that, that's really kind of how, how I start the process. And then, you know, when we have the
conversation several weeks later, we've already had that kind of interaction and encounter. So that's kind of the first thing that I do before I sit down with somebody.
And if we double click on the research profile and more broadly speaking, just prep for a
given episode, if you reflect back and maybe it's somewhat standardized, I would imagine
you have some processes that have been refined to best practices over time. But what does the prep look like? How do you build a research profile? There's
so many different ways to approach this. I'd be very curious to hear you expand on that.
I mean, I have been in journalism my whole life. I started out as a reporter when I was 22. And basically, the job, you know, the job of a reporter is to become an instant expert. Reporters really are dilettantes, right? We don't have a, you know, we don't have a PhD in a very narrow subject. But good reporters learn a lot about a subject very quickly. You have to be able to do that. You know, when I was a reporter, I would be sent to Macedonia because there was a flare up in a conflict and I would have 24 hours
to get there. And I would rush to a bookstore and buy everything I could about Macedonia and
the Balkans and start to read. It's similar with interviewing the people who come on the show.
Obviously, I have a team that helps me gather all that information. Um, but depending on, on who the person is, um, if they've written a book, I will have
read the book.
Um, if they have been around a long time, there's usually a lot of material.
We do a really extensive background search and check on the person for both public information
and even non-public information.
And it's really designed to make
sure that we can contextualize any, you know, someone's story. We want to know everything
about them and everything about their business and their lives because lives are complex.
So sometimes we come across things that, you know, that are not public, that maybe might be a little
bit embarrassing. And we'll, you know, we'll talk about it, you know, on the phone first and kind of talk through how we're going to tackle that thing.
Could you give an example of what non-public might be and how you find it? I assume it's
not a Dick Tracy trench coat wearing character following somebody around.
Can you give an example of non-public?
So there was an entrepreneur who I really wanted to interview.
It was a wonderful story and had a phone call with this entrepreneur, a really interesting category brand.
And it was, you know, we had that this entrepreneur actually had spent some time in jail for securities fraud in the 1980s. Okay, this was not in any of the public profiles or articles that we We called this person back up. And I said, Look, you know,
we came across this, this story that clearly, when you were a younger person, you committed
securities fraud, or were convicted of it, and spent some time in jail, you know, we're gonna
have to talk about this. And, you know, hopefully, you can kind of address it and say, you know, I
was stupid and young and greedy, or whatever it might be. But you know, in context, I think it'll
be really interesting for people to hear about, about it, and about your life and about the decisions you
made and what you learned from that. And this person said, I will not talk about that. I refuse
to discuss that. And that was that's fine. I said, I completely respect that. When you're ready to
talk about it, let me know and we'll we'll do the episode with you. So we did not in the end have
that person on the show. But then you know, you've got people like, you know, like Steve Madden, who went to jail
for you know, the shoemaker who went to jail for two years, also for security fraud, and was really
open to talk about it and what he learned about it and how that changed his life and shaped who
he is. Because as he told me on the show, you know, he was greedy. He got really
greedy at a certain point in his life. He was in a bad place. He was high on Coke. And he committed
fraud, you know, went to jail for two years, but really kind of turned his life around and
actually has become a prison reform activist. So I think that that I'm not looking for angels or Mother Teresa's. No,
no one is like that. I'm not like that. But I'm looking for people to put their life stories in
context. So so that's when we you know, that's that that happens sometimes, because we really
do spend a lot of time diving into the stories of the people who come on the show. And by the way, what I, I sometimes
joke with people who come on the show, Tim, which is I say, you know, when I interview you, there's
a good chance I will know more about your life than, than you even know at that moment, because
it's so fresh in my mind, you know, because people will talk about their stories. And in the in the
process of being interviewed, they'll sometimes say, well, it was 1996 and it was the first time I made a sale and I know that it happened in 1995.
And I will stop them and I'll say, hey, just to interrupt you, it actually happened in 95.
Can you say that?
And they'll say, really?
And because we want the show – it is a single person's narrative and a single narrative oral history is always going to be problematic.
You know, we don't have multiple voices.
It's not a documentary.
There aren't multiple voices who can weigh in.
So we try to play the role, me and my team, we try to play the role of making sure that it is factually correct and fair to all the people whose voices are not represented in the episode.
Thank you. That makes sense. I want to ask a question, and I'm sure there will be more,
about how I built this. And I'm going to frame this maybe in an unusual way.
In the reading that I've done, you seem to be a very self-effacing guy,
so I'm going to come at this obliquely. How would your wife explain why or how,
how I built this became as popular as it has become?
I'll take a crack at it. Um, on her behalf, um, probably, probably my perspective will come into
it. Um, I think it became, I here's, here's what I would say. I had a show called the Ted radio
hour, which is still around. It's a terrific show. And you were on it. Actually, I've interviewed, I had you on 2013. And podcasting really started to take off
with serial with that show serial, you know, your podcast probably even even saw a rise, right? All
all podcasts that were around saw a rise. And so, you know, all of a sudden, Ted Radio Hour,
you know, with the combination of the Ted brand, the NPR brand, and then just podcasting rising,
and look, I think we made a really high quality show. It's
still a terrific show. We got a big audience. We all of a sudden had millions of people
listening to the show every month. And sort of on the strength of that, how I built this was a side
project. It was never intended to be what it became, really. It was, let me put this out into the world and see if there's interest. I, and I should say, I should add to the caveat that I'm not, you know,
I am an entrepreneur. I've, I've started businesses, but I'm not Richard Branson. I'm not
Tim Ferriss. You know, I'm for most of my career. Thank God the world doesn't need two of those.
I mean, you're, you know, you've, you, you are kind of a model for a lot of entrepreneurs. And I, for most of my career as a journalist, and there's entrepreneurial things you have to be and do to be journalists, but that was what I did for most of my career. And for me, how I built this was really an extension of what I was doing, which was telling stories and to me the idea of like a great story like
great film has just a clear arc right you've probably read joe you probably read joseph
campbell's work when you were in college and know about you know the hero's journey right and
just listen to the power of myth interview series with bill moyers in the last few weeks
okay so you right and and how george
lucas used this to make star wars and it's an amazing concept that every story has roughly the
same narrative arc it's whether it's gilgamesh or the odyssey or harry potter and joseph campbell
kind of codifies this and i felt like in with business and brands and the building of something big, you can kind of trace elements of that journey. You know, there's the abyss, the trough of sorrow, whatever people call it, you know, the slay, you slay the dragon, you almost die, you find a mentor. I mean, you return to the village. It's all bits of those archetypes are found in stories about business. And so I really wanted to figure out a way to tell hero's journey stories. And by the way, I could do that. I think you could do that with athletes. You know, you could do that with other in other categories. But I just thought business would be interesting. But I didn't, you know, we didn't, like when you started your show, probably like we didn't test market it, we didn't do a bunch of advanced research, we just put it out there. And kind of, you know, just said, let's see what happens. And I think like a lot of things that become successful, our great success was word of mouth. You know, I mean, obviously, there's some
built in advantages, which which is the show is distributed by NPR, which is a huge podcast
company and platform. But I think it's a you know, it's a combination of hearing really deep,
dramatic stories, and hearing them told in a cinematic way. You know, the show really, we designed the show to
be very visual, that it's a journey. And I think people just started to connect with those stories,
even people who are not into business, people who are just, just kind of needed a shot in the arm,
you know, that day or that week. And that's really how it started to get popular. And here we are today. So I mean, I'm not trying to sound
falsely modest here, but I really, I was very surprised at how successful and popular it became.
I really was. I want to add a few observations that may or may not be true, but they're,
I guess, speculation. I think the show also benefits from, in a sense, a singular focus that is well
conveyed in a tightly curated format with a prescriptive title. It has focus in an ocean
of flotsam and jetsam in the sense that there are many podcasts, one might even say my
podcast included, that can really meander all over the place. And I think that with how I built this,
people are able to ascertain immediately whether or not they are interested just by looking at
the thumbnail. And that is, I think, a rarity
in the world of podcasting. I do think that there's the, and it's not just the face of the
podcast that is the book cover, but the way that you, as you described, take a story and create
something that is emotionally compelling with the touch points, the archetypes,
these stages in the hero's journey that are immediately subconsciously recognizable and strike a chord with people who are listening. It's so reliable.
Yeah. I think people hear those stories and they think, that's me. I'm just like that person.
Right.
Like Jamie Siminoff, who founded Ring. He was the kid who used to take apart radios and televisions and build his own radio controlled
cars and had a frog. Like, do you remember the frog, that radio controlled car? Yeah. He like,
you know, he was that kid who was going to the, to the like hobby shop and building his own kits.
And I think people hear these stories and they think,
or they hear Stacey Brown of Chicken Salad Chick,
who started a restaurant empire of chicken salad,
you know, selling chicken salad door to door.
They hear these stories and they think,
they're not superheroes.
You know, they're not any different.
At a certain point in their life,
nobody would take their call.
Everyone will take Stuart Butterfield's call today,
but not at the beginning. You know, even's call today, but not at the beginning.
You know, even Howard Schultz, not at the beginning.
And that's what I'm trying to convey.
And I think that's also how people connect with this idea. And by the way, the name How I Built This, originally, I actually never talked about this, not to keep it a secret, but no one's asked me about it.
And I never, I just, you just reminded me of it. But originally I was going to call the show The Hustle. Okay.
Because I thought in 2015, when I started working on this, that that was more propulsive. You know,
I wanted how I built this to be kind of like the anti NPR, you know,
NPR has this reputation, right? This kind of almost ASMR kind of way of sounding, right?
You know, like, these people say, Oh, the dulcet tones of NPR, you know, like, this is NPR. And
the reality is, there is some of that, right? And but but the reality is, there's a lot of NPR. And the reality is there is some of that, right? But the reality is there's a lot of
NPR that doesn't sound like that. I have to just pause for a second. If people don't know
the acronym that you refer to, Google it. We're going to move on, but please continue.
Um, you know, it's like, this is NPR. But the thing is, is that a lot of NPR programs don't sound like that. And you might not hear them because they might just be podcasts, you know, like Code Switch or Planet Money or the shows that I do. And I wanted this to be like almost the counter to what NPR sounds like. I wanted the theme song to be like, I wanted the theme song of the show. In fact, Ramtin Arbului,
who wrote the theme song and was my first producer now has his own show on NPR, wonderful show called
ThruLine. He was a DJ, I had met him. And I was looking for a freelance producer to help me launch
this show. He knew nothing about radio. And I just loved him. He was just the nicest person I ever
met. So anyway, he came in and did a temp gig with me. And that's how we launched the show. And then he became my first producer. But I said to him, he's also a composer. So I said,
I want the theme song to sound like this song by Beck. It's the first song off the album.
I'm blanking now. I'll have to look it up. But it's a song by Beck. And I said, I want this
propulsive sound to inspire what you write. And so he wrote this song and it's
very, it's like, so, you know, it was really like very, very different than the morning edition
theme, right? Like, um, very kind of propulsive and almost in your face. And so I thought the
hustle, you know,
it's the hustle. And, um, I just thought it was a great title. I thought it was going to be so,
you know, that's the, and it was really how I just, it was so wanted a title so bad. And then
we did some, uh, a legal check and determine that it was not a good idea that we would run into some
challenges with other shows, this hustle, that hustle. So back to the drawing board, I said,
all right, how I built this, which actually was one of the names I thought of, but I thought it
was kind of a boring name. But I mean, it turned out to be the right name. Because imagine if me,
who is like, you know, had the show called The Hustle, you know, it just is so not me,
and so not what the show is. And how I built this was really kind
of like the boring sort of, okay, we'll do that one. But it turned out to be the right decision.
And so sometimes things happen for a reason. So how I built this, simple, you know what the show
is about. Although in the beginning, some people did wonder whether it was a show about like a
Home Depot show, like building things. So we've managed to overcome
that. The literalism and the internet are frequent bedfellows. It's hard to avoid a little bit of
that. And I have an embarrassing confession to make, which is my initial title for the four-hour
workweek, which one could very compellingly argue still sounds like an infomercial product. You'd
see it two in the morning. But the title of the book in the book proposal that was shopped around
was Lifestyle Hustling, also vetoed, also vetoed for non-trademark reasons. So you and we have
been talking about how I built this. You often cover pivots of different types,
critical decisions that are made to change direction in the context of an entrepreneur's
life or a company. And I want to ask you about what seems to be a pivot in your own life. And
it seems like this happened around 2012, and this is a leading question,
so please feel free to rewrite the question. But I'll read a little bit here from, and this is on
a site that I did not expect to have as a source, but ylai.state.gov, which has a full interview
with Guy Raz. But it begins with this little excerpt news reporters by
training and tradition. I think identify problems without talking about solutions. And in general,
the profession frowns on solutions based reporting and it goes on. And then it talks about,
or I should say quote, you were saying, I think for me, the real turning point was in 2012.
It was an election year. There was a lot of division within the U S I was hosting a news
magazine on NPR. And then the year culminated with the Newtown shootings. And for
me, that was it. I was done with the news at that point. Can you talk about, and my understanding is
then that's when you really shifted into focusing on TED Radio Hour. This seems, at least based on
the research, to potentially be really important, this period. Could you speak to that?
I'll talk about Newtown first because it's the hardest thing for me to talk about. And then
I'll come back to the other part. I'm a parent. I've got an 11 year old and a nine year old.
And that the day that shooting happened, I was asked to host our national live coverage.
And it was one of the hardest things I've done in my life.
Now I've covered five wars. I've seen human beings dead. I saw humans die before my eyes.
I never got near Newtown. I never went there. I never saw it, but it was so difficult for me. It was this intense feeling of sadness and despair.
I remember reading an interview with President Obama after he left office, and he said that was actually the hardest day of his presidency.
And I still think about that day.
It's hard.
It's just hard, you know, because I've got kids and I just think about those parents.
And that was sort of the end for me.
I mean, it was really building up for a while.
I was getting tired of how news organizations do news.
I'm still tired of it. I think most news organizations forever and ever thought that there was something called objectivity and that they determined what that was. And it of ourselves as robots, as automatons who had no
feelings or views or thoughts about the world. We were just there to deliver the news. And if you
asked most reporters, and even to this day, if you ask a lot of reporters in Washington, they will
say, look, all I do is call balls and strikes. That's my job. But I never thought that that was
my job. That's not why I wanted to be a journalist. I wanted to be a journalist because I probably naively believed and still believe that the more knowledge people have about other people, the more people know about other people's stories, it's more likely that that will make that person more empathetic. And I always thought if I went overseas and I lived overseas and I was a reporter for many years, if I went overseas and told those stories about people who were living in war zones or conflict zones or who had no control over the process or the conflict happening around them,
if I could tell those stories, then I could make a contribution to better human understanding.
I was not going to do that on my own, obviously.
I was not personally going to change the world.
But I think many people want to do something that will have an impact on the world in a small way.
And for me, my small way was to be a reporter and to tell stories. And when I was the host of All Things Considered, by the time I
became the host of that show in 2009, you know, I had a hard time delivering the news in a way that
needed to be delivered because there were just so many stories that on the face of it just seemed totally absurd and wrong and false. a Tea Party, for example, as if it was, you know, this grassroots, populist, anti-government
movement of people who wanted, you know, no deficits and no debt. I mean, that was nonsense.
We know that today. We know that so much of that was propped up and influenced by huge,
multi-billionaire mega donors to these organizations with names like FreedomWorks and, you know, whatever.
And they very methodically kind of organized this so-called movement that eventually resulted in
the election that we had in 2016. But, you know, it's just a small example of how we,
me and my colleagues in the news media really just bent over backwards to be so objective
that you don't call things out when they need to be called out. And I think that there are long-term
consequences for doing that. So in my view, I felt like if I was going to make a difference,
if I really got into this profession to make a difference in the world, it wasn't going to be through telling the news.
You know, I had spent at that point by the time I left in 2012, 15 years as a reporter.
And I didn't feel like the world was getting any better.
I felt like especially in our country is getting more polarized.
You know, I felt like people were angrier and angrier. It's even worse today. That was 2012. And so it was a kind of a culmination of things
in my mind where I thought, I need to figure out how to do what I originally wanted to do with my
life and my career, but in a different way. And that's really what kind of led me to leap at the
chance to collaborate with TED to produce the TED Radio Hour and create that show, which is how I kind of left the news world.
I'd love to explore some of your influences.
What are the factors that have perhaps helped shape you in a way?
Or what are the things that might indicate the convictions and principles that guide you. And I'm probably
going to butcher the pronunciation of this also, but a book that popped up, there's one you have
read repeatedly, is Homage to Catalonia. Am I getting that pronunciation right?
Homage to Catalonia, yeah.
Homage. There we go. I'm putting a faux French spin on it. But Homage. No, Homage. Am I getting
this right? Well, I'm really out
jeering myself. There's different pronunciations. I always say homage to Catalonia. Yeah.
Very, very forgiving. By George Orwell. Could you describe for people who don't know this book
what it is and why it has made an impact on you?
I mean, George Orwell is a really complicated figure,
I should say, at the outset.
You know, there are writings of his
that are certainly racist and anti-Semitic
and are problematic.
But by the time he died,
he was sort of seen as a champion for,
you know, against imperialism and,
you know, anti-racism and so on and so forth.
Putting that to one side for a moment, George Orwell, who I think in some ways is,
some things about him are overrated, and I think sometimes he tends to be over-venerated,
in part because the late, great, incredible Christopher Hitchens wrote so much about George Orwell. And Hitchens was such an important public intellectual in the United States and really around the world. And people had so much respect and admiration for him that he really elevated George Orwell. was a leftist. He was a committed leftist who went to fight in Spain with the Republicans to
fight against the fascists. And the rough outline of the story is that the Republicans were basically
social socialists, right? Like social Democrats who had this utopian vision for a Spain that was free and fair and equitable and progressive,
a light unto the world, right? But they were facing this very powerful foe in the fascists,
led by Franco, backed by the Nazis in the mid-30s. And the Republicans were backed by the
communists, by the Soviet communists. And what happened very rapidly was a split between the communists and the Republicans. Split is not exactly the right way to describe it. internecine war between these two left-wing movements, you know, which was that one left-wing
movement wasn't pure and left enough for the extreme left movement, the communist movement.
And he came there with this idealism to fight against fascism and to unite all of these,
you know, groups on the left to defeat this, you know, this incredibly evil force and became so disill purity and that the world is full of nuance
and it's full of contradictions. And to me, that is what it means to be human. I mean, I, I admire
people and respect people who have strong held views. Do you remember George Bush used to talk about his certitude? And I have respect for George Bush as a human being, not super I'm constantly interrogating how I feel about the world and the things I think about the world. I was reading about Bayesian analysis, this idea that the last thing you think that you've read or you know about becomes sort of in your mind, it naturally becomes like the thing that you believe or
it was the most present and Bayesian analysts are constantly interrogating what they believe
to come to a fuller understanding of a subject, you know, epidemiologists talk about this
a lot.
And I love that idea.
I love the idea that I can talk to somebody who may know a lot about a topic or subject
or an issue and can really convince me
that the way I think about it is wrong or that maybe I should rethink it. And that's, that to
me is what that book speaks to. The, the, there's another version of that book, which I, I've
recently reread and really recommend that people read called darkness at noonon by Arthur Kessler, also written in around that time in 1941,
I believe. And it was about the Soviet trials, the Stalinist trials of the 1930s. And,
you know, you read that book, and you realize that the Soviet Union really was never very for
just a very brief period of time, was it truly a socialist country in the ideals of what socialism were meant to be? It was a dictatorship. I mean, there were very few differences between Stalinism, the fascism of Stalinism, and the fascism of any other fascist state. I mean, it was a police state, it was filled with terror, it was filled with paranoia.
So, you know, unfortunately, it gets kind of conflated with socialism, but it, you know,
you read that book, and you realize that, you know, that when humans pursue purity,
when they pursue, you know, these ideals of purity, it can really lead to disaster. And that's why I love
those books. Because as a reporter, as an interviewer, as a person, you know, I'm always
looking to have my views changed. I'm always open to it. I want to learn from people. That's why I
do. It's why you do what you do. You know, we do this because for free, we get to learn from other people. And what a gift that is to know that on fool's errand, but maybe Faustian bargain is a better
way to look at it. The search for pristine truth is not just sometimes, but usually leads to
disaster in one form or another, right? Because it creates these incredible blind spots. And
freedom fighters can become tyrants very quickly when they begin to look at things in a binary
sense with no flexibility. Excellent example.
Just a quick thanks to one of our sponsors and we'll be right back to the show.
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Let's talk about how your views have changed as it relates to your own experience of depression.
You've been quite public about this. It seems like you related to it differently when you were
younger, at least compared to perhaps how you speak about it now. Could you tell us more about
your experience with depression and relating to depression?
Well, first thing I would say about it, Tim, is that I know you've talked about it too,
is that it is, it's not for me, it doesn't feel courageous to talk about it now because I have,
you know, I'm, I'm, I, I'm in a privileged position. I have these shows and I have a platform.
So I don't think that talking about depression from my perspective is courageous. I talk about
it because I want younger people and even people who aren't younger to understand that it is not
strange. You are not broken. You're not, you know, there are all these things that I think
people who are under experiencing depression, um, think about and go through, you know,
and I remember feeling selfish, like, how could you feel this way? You know,
how could you be so self-absorbed? I would say things to myself that, that I remembered just
feeling horrible about feeling horrible, you know?
Um, and, and I remember when I was, um, I mean, when I was in my early twenties,
I, I was sort of, I think like a lot of young people, um, wasn't quite sure how to navigate
my life. I think it's much, much more acute today, even. I mean, I'm 45. I think
it's much more acute today among young people than even when we were in our 20s. When I think
about it now, what I realize is that throughout our lives, most of us have a safety net, you know,
if we're lucky enough to have that. We have school, elementary school and middle school and high
school. And then we go on to college and there are people cheering us on. And there's always
a safety net. You always know what's going to happen the next year. You're going to go to
grade 11 or become a sophomore or junior. And people are cheering you on and you're in college
and you're doing some interesting things. You might be on the student
newspaper, you might organize a club, or you might have belonged to an activist group and
you have an identity. People know you. Oh, there's Tim. He's the social justice activist,
or there's Guy. He's the newspaper writer. And then you finish and you're expected to be an adult. You're 22 in a lot of cases.
And your whole life has already is kind of been mapped out. But then that safety net's gone. And
I think when you combine that with all of the changes that are probably happening,
not probably that are happening in our our brains between the ages of 18
and 29, it's a recipe for depression, anxiety. You know, when we were in our 20s, we didn't know as
much about how the human brain develops as we do now. We now know that the human brain, the
executive functions of the human brain continue to develop until our late 20s, early 30s, that the human brain, the executive functions of the human brain continue to develop until
our late 20s, early 30s, that the brain is not fully formed. There's a lot sloshing around in
there. And you combine that with, you know, the circumstances of entering life without a net,
all of a sudden, and it's not surprising that a lot of young people experience anxiety,
depression. And in my case, it hit me like a train, you know, I was outwardly, you know,
things seemed okay. I was starting my career at NPR and just pounding the pavement and writing
for the Washington city paper and trying to, you know, get my articles published. And but inside, I was a mess, you know, and,
and I couldn't explain it to myself, I couldn't understand what was happening. And I couldn't
talk about it with anybody, because I grew up in a house where that was, mental health was not seen as a real thing.
That it was lunacy.
That, you know, that didn't, there was no such thing as mental illness.
I think a lot of people can relate to that, you know.
Now, of course, we talk about it a bit more. But, you know, back then, you know, when I was growing up in the 80s and 90s, people had mental health issues were seen as crazy.
And you just didn't talk about it. And
for me, you know, it really began to culminate in just not getting out of bed and not coming to work
and calling in sick and making excuses for not going in. And, you know, my around age 24,
I was in really, really just bad, desperate shape. I didn't know what to do. I felt
trapped in my body and also immobilized. And I, I couldn't talk to anybody about it because I was
embarrassed. Also, I was really embarrassed and ashamed. Um, and just really wanted to just die. I remember feeling that so acutely that it would just be so great
if I didn't wake up. And I was very fortunate at that time to have a very important mentor,
who to this day is my closest friend. And she had experienced her own mental health issues.
And so she came to check in on me and my apartment in Washington, D.C. And she knew
something wasn't wrong. And she made an appointment for me with a doctor to go see a doctor, a psychologist, a psychiatrist, forgive me. And I began to talk to him for several sessions and spend't know if the antidepressants were effective. I hope I don't sound like Tom Cruise, but the jury is out on whether SSRIs are actually effective. And right, this is a real legitimate debate in psychiatry. I was actually, I think that the knowledge that I was trying to regain control over myself
helped a lot.
And, you know, the five years that I used antidepressants helped me immensely because
whether they, it was a prophylactic effect or not, it helped.
And it enabled me to, to kind of live a relatively normal life and what i think has really been remarkable
is for me is that it doesn't leave you know if you've been depression it doesn't leave
the dark dog the black dog it's gonna come back but i find that as i've gotten older, it becomes immensely more manageable. And that's the difference is that
you learn to accept that it will happen, it will pop up. And as I have gotten older,
and have been able to reflect on it more, I've also learned how to manage and cope,
and kind of self heal, you know, and that's been, I think that's really an important thing that
I try and talk to younger people, because I'm I try to make myself available to interns at NPR,
younger people that I come across who are scared to talk about it or embarrassed. And I'm just like,
I've been there, you know, and but I want you you to know that as you get older, it will become more manageable and you will get
it. It will happen again, but it's, it's not going to be quite as intense or quite as difficult if
you start to work through it now. Thank you so much for sharing. As you know, this is a subject
that's near and dear to me, in a sense.
And I'd love to ask you a few follow-up questions.
The first, I suppose, actually just a comment first, which is to add to your point of management
becoming easier as you get older.
I've been reading a fair amount of the writing of Anthony DeMello, who he's since passed, but he was a Jesuit priest and also a psychotherapist. His number of books, Awareness, another is Rediscovering Life. Fairly generic titles, but some of the content I which is a very fast read. The beginning of Rediscovering
Life is quite lukewarm. But the anecdote was a description of this enlightened being,
let's call it a monk. And the monk says, before enlightenment, I was depressed. After enlightenment,
I'm still depressed. But the way that I relate to the depression is different. And that makes all the difference. And for me, that really my TED Talk was on management of this. But you said that you got off of antidepressants or you were on them for five years.
How did you make the decision to come off of them and why?
It wasn't really a momentous decision.
It wasn't like a moment where I smashed a champagne bottle against the side of a ship.
It was just sort of like,
you know, I think I'm going to try this. And, you know, I wasn't seeing a therapist. I mean,
at the time, you know, this five year period, when I was taking antidepressants, I mean,
this was when I, I covered the Iraq war, I covered the war in Afghanistan. I became the CNN correspondent covering Palestine and Israel. I was, you know, in and out of Iraq and embedding with the military.
You had a goat slaughter on, on my ability to
cope because I was racing and racing and racing around a lot, you know, and it was really just a
kind of, let me try this out. And it was fine. I will say that when that ended, when I stopped
being a foreign correspondent, I came back to the United
States. And I came back to NPR because I left NPR went to CNN, and then I went back to NPR.
I went right back into a depression very quickly. I mean, it was sometimes more intense,
sometimes less intense. And part of that was because I think I wasn't racing around. I wasn't hopping on planes all the time. I was back in Washington, D.C. kind of trying to figure out what I was going to do at NPR. And then I started to cover the Pentagon for a while and it was really hard and dull and challenging for me personally. And, you know, there was a moment in that time period,
where it was about 2007, where I really thought, okay, I'm kind of done with this profession,
you know, that that this is really not, I don't really have a future here, in part, because
I really wanted to transition from being a reporter,
which I wasn't happy doing. And I didn't think I was very good at it. I was fine. I was perfectly
fine. I just, I wasn't. You won a hell of a lot of awards for somebody who wasn't very good at it.
Yeah. But you know, this thing about awards, awards are nonsense. I mean, I'm, I'm being
totally, I mean, awards are people who get awards are people who submit their work,
right? So that's the first thing you guys submit your work. The second thing is, you know, very few awards are really, you know, awarded in
a, in a, you know, I mean, the Pulitzers have committees and some of these bigger awards have,
you know, lots of committees where the people really do carefully read or most awards are, are kind of handed out. So yes, I have those awards and I'm,
thank you for the people giving them to me, but, um, take them with a grain of salt. So
that being said, um, I really wanted to, I felt like I wanted to have bigger conversations like
this one. You know, I wanted to be able to talk to a wide range of people and I really wanted to host programs. And at the time, I was told that I did not have the right personality to be a radio host.
How was that presented to you? What does that mean? I'm not questioning the statement. I'm just wondering how that was expressed to you. What was lacking or wrong with your personality for radio? I was too much of a military war correspondent, if you can believe that. Nobody who hears I built
this today would even knows that I did that. But that was how I was perceived. And I think this is
very common in a lot of, you know, for a lot of people that they are, they work somewhere,
and there's a perception that's developed around them or about them. And it's hard to shake that, you know, sometimes the
only way to shake that is to leave. And in my case, I, that was my reputation. Um, you know,
and I was seen as like a very serious and, you know, an NPR host had to be, you know, like a,
a vaudevillian actor
and I didn't have, whatever it was.
Whatever the potential was.
Speaking in dulcet tones.
You didn't have the dulcet tones.
But I was told that I just didn't have
the right personality for that.
And I don't think that was an unfair assessment at the time.
I think that I wish that the person who told me that
who was pretty important at the time would have think that I wish that the person who told me that it was
pretty important at the time would have given me a shot to prove myself. But I don't think it was
an unfair assessment based on the work I was doing, you know. So really, at that time, I
began to think about what else could I do with my life, you know, I was married, still am. We did not yet have a child, you know, of the situation. And in that
case, it was applying for the Neiman Fellowship, I applied for a bunch of different fellowships,
and I got the Neiman Fellowship. It's a journalism fellowship at Harvard, where they bring in,
you go there for a year, and they give you free tuition and get a stipend for housing,
and you can do whatever you want. And that was a transformational year.
You know, that's really, that's when I first was exposed to the case study method,
which inspired how I built this.
No kidding.
Yeah, I didn't know that.
How?
That makes perfect sense.
That's when I, you know, that's when I first took a class at the business school
and we got the case studies and I was just fascinated.
This is how they teach business school through stories?
This is incredible.
I mean, that planted the seed in my mind for how I built this.
I started to host shows on WBUR in Boston that year.
And that really was a transformational year.
So then when I finished that year, I came out of the Nieman Fellowship with a child.
We had a child.
He was born, my oldest son now, Henry. And I became the host of All Things Considered on the weekend.
And so that really, you know, that was a real turning point for me. But, you know,
in the time before that, I really did kind of return to that dark place, trying to kind of
figure out my life and trying to wrestle with the demons in
my head. And, you know, eventually it passed again. You seem to also have a very, well, A,
a combination of prolific output and a solid, seemingly from the outside sort of identity as
the sort of heir apparent podcast king in many respects, at least in the minds of a lot of
people. And I'd love to, somewhat along those lines, ask just a little bit more about the
fellowship. So the Nieman Journalism Fellowship at Harvard, transformational year. How much of that
was seeing the case studies and so on, which are fantastic. And people can, for those people
listening who are interested, find, I believe, Harvard Business School, HBS case studies,
as well as Stanford Business School case studies online. You can actually access some of these.
Yeah, a lot of them, yeah.
Outstanding. How much of it was the content versus the break versus the ability to breathe
with a concrete answer to what are you or what
do you do? I'm a Neiman Journalism fellow at Harvard versus something else. I'd love to hear
you speak a little bit more about why that was so transformational.
It was transformational because I had been in the news world my whole professional life. And anyone who has been in one industry
or one place knows what it's like to develop tunnel vision. You know, you are around people
who think like you, in general, and who have similar interests. Now, journalists are fascinating,
wonderful people. I love journalists, They're some of the most interesting,
funniest, smartest people around. But, you know, the news business and news organizations,
especially NPR, are extremely conservative, culturally, and very slow to change, you know,
things that that are radical at news organizations in the business world, people would be like, why? Why is that radical? Like, what do you what do you mean? Like, that's what we do every day. You're telling that's a big deal, you know, because news organizations operate with their own set of standards and guidelines and values that sometimes make a lot of sense and sometimes don't. And that year just tore those
blinders off. All of a sudden, I'm out of my environment. And I recommend this to so many
people. I say, when you're stuck in life, figure out a way to just get out for a month or a year
or six months. And just as a digression, I did an episode on La Cologne coffee, right? Have you had
La Cologne coffee before? I have. I have. So I did, I did an episode of how I built this on these guys. And, you know,
you know, one of the co-founders, he basically like, he was going through a depression when they
were trying to form the company, Todd Carmichael, and he wanted to just drop out and leave. And
his co-founder said, just take some time, just go.
And Todd like flew to a remote Island in the South Pacific with no electricity.
And in for a penny in for a pound. Yeah. And live there for three months. He basically,
he basically did what you do, what you used to do for your books, but like to actually experiment
on yourself. But he did this,
you know, because he had to, to survive. And he went out there and he lived there for three months.
He fished and he, he had no communication in the outside world, but it completely transformed his
mind, you know, and I, for me, that was a kind of a, a much more comfortable version of that going
to Cambridge, Massachusetts and getting to take classes at the Harvard Business School and the law school and the college. And, but it, it just, it re
awakened me, you know, you know how, and it was that plus, you know, becoming a father for the
first time. And I think what that really helped me also to become, strangely enough, was less cynical. You know, there is a
natural skepticism that you develop as a journalist, which I think is important,
but oftentimes that develops into cynicism. Many journalists are just cynical. And I had some of
that. And I needed to get away to lose that. I would never have, you know, if I was a journalist and I heard about the Harvard Business School case studies, I would have been like, oh, yeah, a bunch of, you know, business people making more money or something.
I don't know if that's what I would have said, but it would have been something closer to that.
But getting away from that world, you know, 12, 13 years ago and seeing it a completely different world for a year, kind of just reawakened me. It was like, I was just able to chip away, and then really start to push away that cynicism, just really push it away. And start to kind of, it's like, I was able to relax to like dance, you know, I mean, I say dance, but you know, I was one of
those kids in high school who would sit on the, on the sides, you know, on the sidelines and the
walls during the dances. Cause I thought the people who were dancing weren't cool, you know,
even though I wasn't cool, I just, I didn't, you know what I mean? But that year really kind of
made me see the world in a different way because I was outside of my own environment. And that was so important for me.
And that's really how I was able to see things through completely different lenses.
Let's talk about the patterns that you've spotted. I really am dying to ask first, though,
about, I'm still envisioning this island in the middle of the ocean with no outside communication,
which could be the greatest blessing of your life,
or I'm getting sort of pangs of anxiety
just thinking about it.
What effect did that have on this entrepreneur?
On Todd?
Yeah, I mean, he spent three months.
Three months is a long time.
Long time, yeah, yeah.
In a remote place with no electricity,
no cell service. This is in the 1990s, you know, um, he wrote a novel, which has never been
published. He says it was cathartic. He says a terrible novel, but he wrote it. Um, he got a lot
out, you know, he wrote a lot of his head out onto paper. Um, And I know you do this a lot. I know you're into journaling and writing things down can be ago, I was going through just a lot of anxiety. I was working on this book. And I was like, I had all these deadlines and live shows. And I've got my kids show out in the world and how I built this. And I was, you know, leaving Ted radio hour. And that transition was happening. And it's a lot of anxiety. And I couldn't sleep. And it was like, one in morning and my wife was up and she's like, look,
she grabs a journal from the side of the bed. She says, just start telling me what's on your mind.
And she wrote everything down. She just bullet pointed everything, single thing.
She did it for me.
You dictated.
I just dictated.
That's a good wifey you got.
I'm going to close this up. Okay. Now go to sleep. And we looked at that three months later and not a single thing
on that list mattered. Not a single thing on that list mattered. It was things that just seemed
insurmountable. None of them mattered. They were all irrelevant by that point.
That's a great intervention on her part. Did you look at it afterwards or was it just enough, just enough
catharsis to simply get it out of your head and into some recorded format? Well, at that moment
in time, it was enough to get me back to sleep. But when we looked at it three months later, it was
shocking. It was incredible. I was like, how is it that in our minds we amplify things? We think that these challenges in front of our eyes, these anxieties we have are so big. And so often they're not. So often they pass with time or they are resolved or they're less important than you think they are. This is a good point to ask you about, I think, optimism.
As I understand it, this is a trait. Maybe trait isn't the right label, but it is a characteristic
that you've identified as one of the meta characteristics of many successful entrepreneurs.
And please feel free to fact check this and correct what I'm saying. Could you expand on that? I'm just so curious because
you've interviewed so many mega successful entrepreneurs. How consistent is this? What
type of optimism is it, if that makes any sense? And how much of it do you think is nature versus
nurture slash training? Yeah. First of all, I'm a big believer in training. This is why I'm a fan
of the work you do, because you have trained yourself to develop expertise in a variety of things to prove that
anybody can do this. Now, I, you know, I do think that there are some people who are just born
with more charisma. That's a fact. Some people just have it. But I wouldn't say most of the
entrepreneurs on the show are born with that kind of charisma.
And I wouldn't even say that they are any different than the rest of us.
But I do think that they were able to convince themselves that their idea was going to work.
I'll give you an example.
Tristan Walker, he founded this company called Bevel.
It's now owned by Procter and Gamble.
They make razors and other products for men and women of color. And the reason why is because particularly, you know, African-American men, when they shave, oftentimes they develop razor bumps, which are painful and scarring and really very challenging.
And there were almost no products that served black men.
And Tristan wanted to create something that was beautifully packaged, that was high quality,
that was designed for, you know, men who have curly hair when they're so when their hair grows
back out of their beards, it wouldn't curl back into their skin, he wanted to create a razor that
would solve that problem. He could not find funding for this. He could not, you know, eventually found some funding,
but he really couldn't find the kind of funding that like Dollar Shave Club got or, you know,
some of these other brands, Harry's. And I asked him, I said, why did you when this wasn't working,
when you weren't, you know, able to market this properly or get the sales you wanted?
How did you know not like, How did you know to keep going?
How did you have the optimism?
He said, because I knew with my heart and soul
every single man that I have known my whole life,
every black and brown man that I've known
who has this problem needs it to be solved.
And if I can't do it, nobody's gonna to do it. If this isn't going to work with me, it's not going to work with anyone.
And this problem is never going to be solved. He said, so what kept me going was I knew this was a
problem that had to be solved. And I was convinced of it. And that's what kept him going today. The
brand is owned by Procter and Gamble. It's incredibly successful. It's, you know, Target and Walmart and everywhere around the country.
And Tristan Walker is just a phenomenal, inspiring guy. And that's the thing, you know,
I think that it's not this blind optimism, but it is an unshakable belief that the idea they have
has to be put out. It has to be out in the world in some form or
fashion it has to i mean you know jamie simenoff with ring with this doorbell company i mean it
was he was close to bankrupt eight years ago his wife almost took they almost took out a
line of credit on their on their house to save this business. Um, what eventually saved him was
going on shark tank. He got really lucky and went on shark tank and got this exposure, but
you know, he really believed that, that people would want a video doorbell. You know, he just,
he just in his heart and gut, he knew it. And I, and so I think that it is, you know, it is a learned behavior, I think,
really believing in something is a learned behavior. I think most, most of the skill,
most of the traits, what we call traits of entrepreneurs are not actually traits. I think
they are skills that are learned. I think some people are naturally more inclined
to assimilate these ideas faster,
but I think for the most part,
most of us have the capacity
to learn these behaviors and skills
that enable us all to behave entrepreneurially.
I want to ask you about any of these traits that I do these types of previews of upcoming
questions quite a lot. I hope it's not overly irritating, but it's a way for me to bookmark
for myself. I'm going to ask you about what traits or behaviors you have developed maybe
through osmosis by doing these interviews or that you've actually copy and pasted into practice for
yourself from these many interviews that you've done with How pasted into practice for yourself from these many
interviews that you've done with how I built this. I just have to say, I've never shared this before,
but since you've mentioned his name twice. So Jamie and I met randomly the first time,
and I ended up becoming sort of an indirect investor in Ring because we met, I want to say,
around 2007, early days, because he was staying at a hotel in Palo Alto.
I went to the same hotel restaurant to have a lunch meeting and I screwed up the day. I was
there on the wrong day. And we're the only two guys sitting in this restaurant. And he's like,
hey, what are you doing here? Somehow struck up a conversation. Jamie, he's very proactive with introducing himself. Super
charming guy, really great guy. And I said, well, I showed up and I showed up on the wrong day.
My date isn't here. And he's like, well, do you want to have breakfast? And so
we ended up having breakfast. And it just goes to show the little tiny bits of initiative add up over time.
In the case of Jamie, he's increasing the likelihood.
I don't remember the attribution, but what someone referred to as the surface area of
luck, just the open area upon which some serendipity can stick.
And so we became friends and ended up doing all this stuff.
At the time, he had a company called SimulScribe.
And he is, to your point, certainly he's born with certain predispositions, but he has practiced,
he has learned and practiced a lot of these things.
So can I add a story to that? Because he is the perfect example of this idea that you just
put out there, right? Which is to increase the surface area of luck. He was at sort of a low point for his business doorbot.
It was called doorbot before it was ring, a friend of his called
him up and said, Hey, I know this guy, he wants to start a
social media network, he doesn't really know much about
entrepreneurship. And, you know, he asked me if I know any
entrepreneurs, and I know you, you start a bunch of businesses,
because at that point, Jamie had started a bunch of businesses
and hadn't really started a successful business yet. And so he calls
up Jamie and says, Hey, will you meet my friend and have lunch with them? And Jamie's like, All
right, fine, I'll do it. So the day of the lunch comes, and it's just a horrible day for Jamie,
like, his business is like tanking, he's feeling really low, he's not feeling confident. He really
doesn't want to go to this lunch, he knows that this guy he's having lunch with is actually comes from a family with a lot of money.
And he's like, why am I going and giving him advice?
What advice can I give this guy?
And it's all the way in like Hollywood.
And he's got to drive from the other side of L.A.
And he gets to this lunch and he's hearing the guy's idea.
And it's not a great idea.
It's like a social media network for um for hollywood agents and he asks jamie for his feedback and jamie gives him
you know earnest honest feedback and the guy was like oh i really appreciate that and he's like oh
by the way what are you working on and jamie's like oh it's nothing it's just this so you gotta
tell me he's like oh well it's these doorbells called doorbot it's like a video doorbell and
it's it's you know we're trying to see if it'll work and he's like no way he's like, oh, well, it's these doorbells called doorbell. It's like a video doorbell. And it's, you know, we're trying to see if it'll work.
And he's like, no way.
He's like, dude, you should go on Shark Tank.
And Jamie's like, well, I'd love to go on Shark Tank.
But so would 30,000 other people.
He's like, no, no.
He's like, I have a friend who's a producer on Shark Tank.
He's like, let me get you in touch with him.
That one lunch transformed Jamie's life.
You know, it's this idea of taking opportunities when they come and understanding that luck
really does pass all of us by, sometimes multiple times.
And it's really what we end up doing with it.
Definitely.
I love that those stories are so similar. I mean, yeah, it's really what we end up doing with it. Definitely. I love that those stories are so similar.
I mean, yeah, it's a practice.
So to come back to the question I promised,
are there any particular habits, practices,
characteristics that you have developed
or tried to develop as a result
of all of these interviews that you've done?
Yeah, I mean, a lot of them. I think
about change a lot. I think about pivoting a lot. And I think about interrogating what we do all of
the time. I mean, this is something that Howard Schultz would do with Starbucks, constantly
interrogate what they're doing and really never allowing the company to become
comfortable, you know, to, to always kind of stay off balance a little bit. You know,
Starbucks is a good example, because it's just so it's such a behemoth. I remember Herb Kelleher,
the late Herb Kelleher of Southwest Airlines, who, you know, he didn't live in Austin, but he lived in not too far from you in Texas,
I guess far, Texas, pretty big. But Herb Keller, just a wonderful man started Southwest Airlines.
And his motto was, think small, act small, and that's how you get big. And I wrote a chapter
about this in the book, because what he was saying was essentially was don't get comfortable, you know, he saw the collapse of the big airlines, TWA, and Aloha, and a bunch of other big airlines,
Pan Am. And he said, they collapsed, because they got too comfortable and cocky. And they,
they were on top of the world. And so they stopped paying attention to the things that mattered,
like efficiencies and, and, and innovation. And so, you know, he was his argument was, let's think small, let's act small.
Well, today, Southwest Airlines is what the third biggest airline in the world, right. And so that
to me is a really inspiring way to think about what we do to you know, I do. I do try to think
small and act small. I don't ever take for granted our the success of our show and our listeners.
In fact, you know, after the pandemic hit,
we had a moment where our audience really just briefly collapsed, not collapsed,
it dramatically dropped. And, you know, I was really concerned about that. And I,
Yeah, I think that's true for a lot of people.
We had this, we had this really, True for me as well.
Just a dramatic decline. And it was scary. And so I started to interrogate what
we were doing and whether we could do it better. And we tripled down. I mean, we launched a new
offshoot show called the How I Built This Resilience series, which I now do twice a week,
in addition to the main episodes on Mondays. So I do a main episode Monday, and then Wednesday and
Friday, I do a live conversation with
a founder talking about resilience. And we, you know, miraculously, we doubled our audience,
we really worked and continue to work really hard on it. The other thing that, you know,
I've been really influenced around is the idea of rejection. I think that this, to me, is the
most important skill that an entrepreneur has to develop the ability to withstand rejection. Rejection is really hard. It really sucks. Like, I don't know if you ever experienced this, Tim, when you were younger, but, you know, asking somebody out on a date was very hard for me to do when I was younger, I would never have done it because I was always scared of somebody saying no, I wasn't like, you know, some of these people that I remember,
they would say, Well, you ask 100 people out, and maybe one will go out with you.
I wasn't like that. I've never been good with rejection, I've learned to get much better with
it. And why this is important is because when you are building any idea, whether it's in your
company, like if you're entrepreneurial,
or you're trying to create something disruptive out in the world, you will always find people who will push back against it, right? They're always going to be people who will reject
your idea. And it's why I think a lot of successful entrepreneurs started out as salespeople
like Mark Cuban or Sarah Blakely, you know, she was selling fax machines door to door.
Mark Cuban was selling computer software for, you know, copy
serve. And we eventually sold the copy server, he was he was
going door to door selling, selling software. And, you know,
over time, you get used to people saying no soliciting, no,
thank you, please leave my premises or hanging up the
phone, and be becoming resilient to that. And, and that and just knowing that you've got to keep
grinding away because that is essentially what a business is about. And if you can learn that,
if you can kind of expose yourself to rejection again and again and develop a thicker skin and
ability to withstand that, in my experience interviewing now, you know,
deep dive interviews with more than 300 very influential entrepreneurs, I've discovered that that is really something that almost all of them have in common. I could not agree more. I think
that the fact that that is a, not just a learnable, but a conditionable skill, if that makes sense. It's
really, really important. It's like developing a tan or developing strength in the gym. There's
a progressive resistance to it. And as you get stronger, the weights will feel lighter. You can
add resistance. You can go for bigger targets. And what if done really infrequently might have
a large impact on you gets to the point where it has no impact or negligible impact on your
momentum, if that makes sense. It's really, really important. What do you think the podcast
landscape or world will look like in two or three years? What do you think will change
if you had to put on your forecasting slash prediction hat? What do you think will change if you had to put on your forecasting
slash prediction hat? What do you think is going to change? What do you think it's going to look
like? I think it's going to be much closer to the premium television model. I think that we are
going to see more and more large networks like Spotify, Amazon, Apple, et cetera, platforms, I should say, kind of creating walled gardens.
They may be free walled gardens, but walled gardens where you can only hear Joe Rogan on
Spotify, or you can only hear Guy Raz on Spotify or Tim Ferriss on Amazon, whatever it might be.
I think that is inevitable. If I'd be perfectly honest, I don't know if that's going
to be great for consumers. And I don't know if it's going to be great for podcast kind of ecosystem.
You know, podcasting right now is a little bit like community radio in the 70s. It's wide open.
Anybody can start one. There are a million podcasts in the English language, only a tiny,
tiny, you know, top of a pin head number of those podcasts have over 50,000 listeners a week,
just a teeny tiny number. And even a smaller atomic, you know, molecule fraction of that
have a million or more listeners a week. It doesn't mean that it's impossible to
gain that audience. I mean, the beauty of podcasting is the barrier to entry is very low.
Anybody can start recording themselves and upload it to these platforms. But I think that
the reality is that it is also an advertising platform. And where there's money to be made, there are going
to be, you know, all kinds of folks looking for opportunities. And there's nothing wrong with that.
My hope is that it's not only market driven, you know, because I think if podcasting is entirely
market driven, you're going to see a lot of content that is polarizing, you're going to see a lot of content that is polarizing. You're going to see a lot of
politically polarizing content and also a lot of like true crime content. And I'm not saying
there's anything wrong with that. I enjoy some of that stuff, but I don't want that to be the
only thing that is rising to the top. You know, I think that there needs to be a world in podcasting
where you've got shows that are just magical and brilliant, but also expensive.
I mean, Radiolab is an expensive show to make.
Invisibilia, NPR's program, is an expensive show to make.
But they're so beautiful and Hulu and Netflix and Disney Plus and et cetera, et cetera, where you're going to probably have to subscribe or pay to these different channels to hear your
favorite programs. You mentioned invisibility in some of these incredible shows that are expensive
to produce and to second your observation or hope that it's not just things that are projected to
have market appeal that get produced in three years' time, it's also notoriously difficult to predict what there is or
is not a market for unless you're just going with the lazy layup, copycat stuff in a given genre.
Because if we take an example like Dan Carlin's Hardcore History, amazing show. But if one were
to go in prior to the success of that show and say, you know what we're going to do? We're going to do super infrequent podcasts that are extremely long. In some cases, multi-parts, so it'll take 12, 15 hours about, for instance, Genghis Khan. And we think that that's going to have tremendous appeal,
it wouldn't get bought.
No, it would not get bought, which is unbelievable, right?
You think about it because that show is so incredible.
But if you try to pitch that today as an unknown person,
yeah, it wouldn't get bought.
And it's so good.
I mean, it's so good.
So certainly, yeah, I really hope it doesn't end up in a place like you said where the stranger
out of the box stuff doesn't have at least a chance right a chance to prove them wrong yeah and
so fingers crossed certainly on my side as well what surprised you so you have this new book
how i built this easy to remember, of course.
The Unexpected Path to Success from the World's Most Inspiring Entrepreneurs.
A few years from now, what from the book, any particular stories or lessons that we haven't talked about that you think are really going to still stick with you?
I mean, there are a lot of them, right? But one that I think about a lot,
I live in the Bay Area and I used to
live in the Bay Area. And it's a very complex place because on the one hand, you have incredible
weather and beautiful, just beautiful nature. On the other hand, you know, the city of San Francisco
is one of the most troubling cities in the world. You know, you've got just immense wealth,
the highest number of billionaires in the world. And you've got parts of the city that look like
Gotham City, you know, where human beings are living in the most deprived conditions,
unimaginable conditions. And so with that backdrop, you know, I think a lot about San Francisco and I think a lot about what the tech world has wrought, some incredible things, right? Amazing transformational things, but things that have also been so disruptive that we don't quite, we haven't fully realized how disruptive they are in a negative way. One of the things that struck me when I first moved here,
because I moved to the Bay Area two years ago
from Washington, D.C.,
was I took the ferry from Jack London Square in Oakland
to San Francisco, to the ferry terminal.
And you get out, and there's the Salesforce Tower,
and I think on Market Street,
you've got Twitter and Zynga and all these huge tech companies, you know, and then like, you're looking
down Market Street, and there's, you know, the headquarters of Wells Fargo, the world headquarters
of Wells Fargo. And then to the right, there's like, Levi Strauss Square. And then further down,
there's Ghirardelli Square. And I just, I remember coming to San Francisco as a kid. And that was that was the city. It was like Levi's and Ghirardelli and Wells Fargo and the Transamerica Tower, you know. And what's amazing is if you think about San Francisco, and you think about those enduring names, Levi's, Wells Fargo, Henry Wells, William Fargo,
Ghirardelli, Domingo Ghirardelli.
I started to look into those stories.
All of those people made their money from servicing the gold rush.
They didn't make their money from the gold rush.
They all ended up in California because in one summer in 1849 or 1850, 30,000 people came to
California from across the country in the world. It was an invasion of human beings searching for
gold. And as we know, almost nobody made anything. Even Sutter ended up, I believe he ended up
impoverished when he died. You know, it was Sutter's Mill where the gold was discovered.
But the people who actually made the money were the people like Levi Strauss, who sold
tents, canvas tents, and then jeans.
Henry Wells and William Fargo, who went to Stockton and some of these cities in Central
California to help deliver packages and boxes.
And that was what Wells Fargo was. It was a courier
service. You know, they originally had started American Express, then they come out to California.
Ghirardelli, he comes out to be a gold prospector too, but that doesn't work out. So he starts
making chocolates and pastries and there you go. You know, so I'm really interested in this idea of servicing big industries. One of the people I interviewed on how I built this and I talked about in the book is Chet Pipkin. Chet Pipkin started a company called Belkin. And I will bet you any amount of money that you have one of his products in your house and people listening to they've got a peripheral or a cable or some Belkin thing in their house,
okay? Some wire to plug in your iPhone. And Chet Pipkin really wanted to start a PC company in the
early 80s, but he couldn't compete with Compaq and Texas Instruments and IBM and then all these
PC clones that were coming out. He didn't have the capital to do it. All he had was a soldering iron
and he knew because he was a young guy and he used to hang out at Radio Shack that if you bought
an IBM PC and an Epson printer, you could not connect them because there were no peripherals
that were sold to connect them. People initially had to have RadioShack sell them the different plugs, and then they would have to
solder them themselves. I mean, it's nuts. And he literally started building, creating peripherals,
you buy cables, and solder them, and then sell them to first, he got his first order, he sold
it to Carnegie Mellon. And it enabled them to connect their IBM PCs to Epson printers. Well, that's
that became a billion dollar business today. I mean, Belkin makes all kinds of peripherals and
accessories for devices and computers. So he wasn't going for the gold mine. He was selling
canvas tents and jeans to the gold rushers, you know, and today that company is still here.
And, you know, and you can't say the same thing about most of those PC clones. So I'm really
fascinated in looking at a big industry where I say that, especially when I talk to younger
entrepreneurs, they don't, don't try to replicate what Uber is doing, try and figure out how you
can service Uber, you know, don't try to build the next Airbnb. Build a company that
actually services things around Airbnb. That is really where the opportunities are.
That is a fascinating lens to use. And you think about, say, Amazon and AWS,
Amazon Web Services, right? Upon which so many businesses depend, or the invisible customer service chat companies that
white label their services to these gigantic tech companies everyone would recognize.
And it's the plumbing and the infrastructure and the foundation upon which these name brand
companies rely, but their names themselves, like Belkin, are not nearly as recognizable.
So they're invisible to most.
That is a really great way to look at it.
Do you have any plans or any fantasies of starting businesses outside of the podcast realm?
Maybe you already have that I don't know about.
Yeah, I mean, obviously, I've got a production company.
I've got I've got a production company, but two, so one that does how I built this and my program wisdom from the top and other, you know, projects
around media. And I've got another production company that makes children's content. It's
called Tinkercast. And we make well in the world. And we've got a live event series when there is
when there are live events and, and other projects that we do. So that's
really been my main focus when it comes to to businesses, you know, they're both small businesses,
but I always say to people, you know, a small business can be much more successful than a big
business, you know, a corner grocery store that's profitable is doing better than Uber,
let's be which is not yet profitable. You know, but it's for me, I mean, I often think about I mean,
I think like anybody listening to how I built this, I have a million ideas of things that I
would love to do. And maybe I mean, I love food, I love, you know, I've learned a lot about
cosmetics and skincare products from how I built this and hair care products. And I've always made things I've never, especially in the kitchen, I've never,
I don't buy mayonnaise, I haven't, I haven't bought yogurt in 20 years, I always make it.
I make all my own milk, nut milks, you know, kombucha, I it's just things I love doing it.
It's not, it sounds very NPR, like, oh, my God, this guy's an NPR person. He makes his own kombucha and almond milk, but I love doing it.
It's just, it's like my kids want ice cream. I make it. My mom used to be like that. She's like,
I can make it because I love doing it, you know? Um, and I started to get with my wife,
I started to get into, uh, like making skin creams and, uh, and you know, like just even
during the pandemic because
a lot of people get like an eczema.
A little bit of eczema
will come up and my skin will be dry and
we just started experimenting and
I swear to you,
we have made this awesome
skin cream that I'm using all the time.
Are we ever going to sell it?
Unlikely, but who knows?
Who knows?
Maybe.
The hustle.
Skincare for every man and woman.
If you were to give, and I know we're probably at a point where we want to close this round of conversation sometime soon, so I won't chew up much more of your time.
But if you were to give, since you know your time. But if you were to give,
since you know Ted so well, if you were to give a TED Talk on something unrelated,
or let me rephrase that, a TED Talk on something you are not already known for,
what would it be? You mentioned cooking, cast iron pots. What is the subject matter
that you would pick for your TED Talk if it it had to be? Something that would surprise most people to hear you deliver. I know a lot about the Washington Nationals baseball team. I don't know if I'd give
my TED Talk about that. People would not, would probably, would be surprised to find out that I'm
really interested in baseball. I love baseball. I'm a big baseball fan. So it could be about that.
I could probably give a TED Talk about,
I mean, usually TED Talks are about a big idea, right?
So I guess my big idea,
I tend to talk about them on the show,
kindness and things like that,
that I always aspire to as well,
that I'm sort of giving myself advice
and looking to others for advice too. Because in some ways ways my show and what I do is a form of therapy.
You know, it's being able to talk to people and hear their their challenges and dilemmas is very therapeutic when you kind of talk through it with somebody.
And I guess my talk would be about for me.
I mean, I think it's it's a hard one because I know that it doesn't apply to everyone. And I think it can be, maybe traumatic isn't the right word, but challenging for a lot of people to hear. But it's the one that I know a lot about and means a lot to me, and and foremost to me. I'm a dad, you know, I love everything about it. I live for my time with my kids and getting to take a hike with them and getting to swim with them or jump on the trampoline or I mean, I even I even sit and watch their video games. And I hate video games,
because I just love being around them, you know, and they're so interesting. And sometimes they
drive me crazy, too. But, you know, like my 11 year old, this this album from juice world just
came out, and he's just obsessively listening to it, because he was so sad when juice world died,
and he's deconstructing the lyrics. And he's like's like dad it's like he almost predicted his own death you know and it's just so i just love developing
those connections so for me it's been the most fulfilling part of my life and i think that
anybody who's lucky enough to experience having a child in their life will really kind of
rediscover themselves as well.
And I think that's what my talk would be about.
I got to get started on this procreation thing.
I've lost my hair.
You're fine.
Some things don't age well.
I got to get moving.
I think you're going to have plenty of opportunities.
I think there'll be lots of people who'd be interested.
I mean, imagine all the things you could teach a child, Tim, like how to ballroom tango dance
and swim and across oceans.
And so there you go and i promise people i will not put my child in a
skinner box any more than it's absolutely necessary and guy i appreciate you you're
exceptionally good at what you do you take your craft very seriously and you keep yourself
off balance in the sense of continual refinement and asking good questions,
not just of your guests, but of what you're doing. And I certainly found that to be very clear in
doing the homework for this conversation. And I'm thrilled that you have taken many of these lessons and learnings and stories from How I Built This into How I Built
This. The book itself, I mean, I really find there's a power to text, a power to storytelling
through text. And lest people forget, I mean, you have a lot of history and practice with
storytelling through text. So I'm thrilled that you took the time
to concentrate on the new book,
How I Built This Subtotally Unexpected Path to Success
from the World's Most Inspiring Entrepreneurs.
I imagine that it can be found wherever books are sold
during these pandemic times.
And where are the best places
for people to find you otherwise your preferred outlets
um the best place to find me the best way to find the book is you can go to guyraz.com
and all the information is there but to find me i'm on instagram i like instagram i'm at guy.raz
i'm on twitter at guyraz i'm all i all on Facebook too, but don't love that one
as much. So, um, even though Instagram is Facebook, but, um, yeah, I have fun on Instagram.
You know, I, I put personal stuff on there and my kids and, but also like stuff from the show and,
um, and it's kind of a mixture. So that I try to just put myself out there and,
um, yeah, so you can find me there.
Well, you're doing a good job of it.
I don't know how with two kids and everything you have going on, you manage to produce as
much as you do at the quality that you do.
It's mind boggling to me.
So at some point, I'd love to have a meal or a drink and try to stare into your soul
and absorb some of that stamina and focus. It's really remarkable.
I read The 4-Hour Workweek. That's what I did. I figured it out. No, I mean, it is a little bit
rich for you to be saying that because you're insanely productive and produce insanely good stuff.
So, I mean, this book, again, it's like Tribe of Mentors.
It's designed to be a reference.
It's designed to be a guide.
It's designed to be the person that whispers in your ear, you're going to be okay.
It's going to be okay.
Keep going.
And that's why I wrote the book.
I love that.
I encourage people
to check it out. We'll have links to everything we've discussed in the show notes. Let me ask
one more question. And sometimes it's a bad question, but I'm going to risk it. And that is,
if you could put anything on a billboard, metaphorically speaking, could be an image,
a word, quote, something from one of the interviews you've done, anything non-commercial, an image, doesn't matter, to convey something to billions
of people, what might you put on that billboard? I mean, it's the most simple thing. It's become
one of the most cliched things too, but it is so important. It's president obama talked about in his outgoing address the last address he gave
before his presidency ended and it's two words it's be kind it's be kind i mean we are all going
to be unkind multiple times in our lives in a day but if you can make that your north star and just
try and sear that into your your memory or tattoo it on your arm
or put it on a billboard, it's be kind. It's going to make our world just a little bit better.
Yeah. Hear, hear. Be kind. Great answer. Be kinder than you have to be. And it not only
makes the world better, it makes you better and it will make you feel
better.
And certainly in these polarizing times where I think it's become very fashionable and is
incentivized in some way to be unkind, that is a real differentiator and fantastic answer.
So let's close up there.
Anything that you would like to add?
Any closing comments?
Anything you'd like to say
before we bring this round one to an end?
I guess I really just want to say
that I don't believe entrepreneurs
are any different than us.
I think that we are all Clark Kent's. And the only
difference is that they went into the phone booth and put on the cape. And, and I am a big believer
in entrepreneurship. I think it's exciting. I think it gives people control over their lives.
I think it is good for the economy. I think it spurs innovation. I think it allows people to
live more independent lives. And, you know, we actually are not living at a time when
entrepreneurship is at its height. You know, there were more entrepreneurs in the 70s and 80s in
America than there are today. Even though we talk about it more today, there are fewer today than
there were then. And I want to see a resurgence. I want to see and it's and you don't have to
build the next earth shattering app, or, you know, huge tech company, it can be an HVAC company,
you know, it can be a small business. But to me, the idea of creating something that
allows you to employ other people and give them work and meaning and a good life that allows
them to support other people and send people to college, that means a lot. I'm a really big
believer in small businesses and entrepreneurs. And I really think that people who want to do it,
the only obstacle to getting there is the inability to think of oneself as an entrepreneur. And what
I'm saying is that that shouldn't be an obstacle because everybody has the capacity to do it.
Indeed. And I want to second that. Entrepreneur, if you think about the root or even the Spanish
equivalent or the related word, emprender, to undertake, one who undertakes. And how I built this,
I mean, it really speaks to what it seems like you provide through a lot of the work that you
do. And that is you're offering the tools of self-determinism, right? You're offering the
tools and the stories of those who have self-authored. And I think in times of uncertainty,
and certainly we are, since you mentioned baseball,
I think in the first or second inning of lots of uncertainty and lots of turbulence to come
in the next year or two, this is the type of collection of stories and tools and reassurances
that can help people to self-author. So I'm thrilled that you took the time to focus
and get this out to the world. So thank you, Guy, for taking the time to have this conversation
today. Thank you so much for having me. Really appreciate it. And to everybody listening,
we'll have show notes for everything that was discussed. You can find links to everything
at Tim.blog forward slash podcast. And until next time, thanks for tuning in.
Hey guys, this is Tim again. Just a few more things before you take off. Number one,
this is five bullet Friday. Do you want to get a short email from me? And would you enjoy getting
a short email from me every Friday that provides a little morsel of fun before the weekend and
five bullet Friday is a very short email
where I share the coolest things I've found
or that I've been pondering over the week.
That could include favorite new albums that I've discovered.
It could include gizmos and gadgets
and all sorts of weird shit that I've somehow dug up
in the world of the esoteric as I do.
It could include favorite articles that I've read
and that I've shared
with my close friends, for instance. And it's very short. It's just a little tiny bite of goodness
before you head off for the weekend. So if you want to receive that, check it out. Just go to
fourhourworkweek.com. That's fourhourworkweek.com all spelled out and just drop in your email and
you will get the very next one.
And if you sign up, I hope you enjoy it. This episode is brought to you by LinkedIn jobs.
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