The Tim Ferriss Show - #490: Dr. Jim Loehr on Mental Toughness, Energy Management, the Power of Journaling, and Olympic Gold Medals

Episode Date: December 28, 2020

"The power broker in your life is the voice that no one hears. How well you revisit the tone and content of your private voice is what determines the quality of your life. It is the master st...oryteller, and the stories we tell ourselves are our reality." — Dr. Jim LoehrDr. Jim Loehr is a world-renowned performance psychologist and author of 17 books, including his most recent, Leading with Character, which also comes with “The Personal Credo Journal: A Companion to Leading with Character.”He also co-authored the national bestseller The Power of Full Engagement.From his more than 30 years of experience and applied research, Dr. Loehr believes the single most important factor in successful achievement, personal fulfillment, and life satisfaction is the strength of one’s character. He strongly contends that character strength can be built in the same way that muscle strength is built through energy investment.Dr. Loehr has worked with hundreds of world-class performers from the arenas of sport, business, medicine, and law enforcement, including Fortune 100 executives, FBI hostage rescue teams, and military special forces.Please enjoy!*This episode is brought to you by Helix Sleep! Helix was selected as the #1 best overall mattress pick of 2020 by GQ magazine, Wired, Apartment Therapy, and many others. With Helix, there’s a specific mattress for each and everybody’s unique taste. Just take their quiz—only two minutes to complete—that matches your body type and sleep preferences to the perfect mattress for you. They have a 10-year warranty, and you get to try it out for a hundred nights, risk free. They’ll even pick it up from you if you don’t love it. And now, to my dear listeners, Helix is offering up to 200 dollars off all mattress orders plus two free pillows at HelixSleep.com/Tim.*This episode is also brought to you by 99designs, the global creative platform that makes it easy for designers and clients to work together to create designs they love. Its creative process has become the go-to solution for businesses, agencies, and individuals, and I have used it for years to help with display advertising and illustrations and to rapid-prototype the cover for The Tao of Seneca. Whether your business needs a logo, website design, business card, or anything you can imagine, check out 99designs.You can work with multiple designers at once to get a bunch of different ideas or hire the perfect designer for your project based on their style and industry specialization. It’s simple to review concepts and leave feedback so you’ll end up with a design that you’re happy with. Click this link and get $20 off plus a $99 upgrade.*This episode is also brought to you by Athletic Greens. I get asked all the time, “If you could only use one supplement, what would it be?” My answer is usually Athletic Greens, my all-in-one nutritional insurance. I recommended it in The 4-Hour Body in 2010 and did not get paid to do so. I do my best with nutrient-dense meals, of course, but AG further covers my bases with vitamins, minerals, and whole-food-sourced micronutrients that support gut health and the immune system. Right now, Athletic Greens is offering you their Vitamin D Liquid Formula free with your first subscription purchase—a vital nutrient for a strong immune system and strong bones. Visit AthleticGreens.com/Tim to claim this special offer today and receive the free Vitamin D Liquid Formula (and five free travel packs) with your first subscription purchase! That’s up to a one-year supply of Vitamin D as added value when you try their delicious and comprehensive all-in-one daily greens product.*If you enjoy the podcast, would you please consider leaving a short review on Apple Podcasts/iTunes? It takes less than 60 seconds, and it really makes a difference in helping to convince hard-to-get guests. I also love reading the reviews!For show notes and past guests, please visit tim.blog/podcast.Sign up for Tim’s email newsletter (“5-Bullet Friday”) at tim.blog/friday.For transcripts of episodes, go to tim.blog/transcripts.Discover Tim’s books: tim.blog/books.Follow Tim:Twitter: twitter.com/tferriss Instagram: instagram.com/timferrissFacebook: facebook.com/timferriss YouTube: youtube.com/timferrissPast guests on The Tim Ferriss Show include Jerry Seinfeld, Hugh Jackman, Dr. Jane Goodall, LeBron James, Kevin Hart, Doris Kearns Goodwin, Jamie Foxx, Matthew McConaughey, Esther Perel, Elizabeth Gilbert, Terry Crews, Sia, Yuval Noah Harari, Malcolm Gladwell, Madeleine Albright, Cheryl Strayed, Jim Collins, Mary Karr, Maria Popova, Sam Harris, Michael Phelps, Bob Iger, Edward Norton, Arnold Schwarzenegger, Neil Strauss, Ken Burns, Maria Sharapova, Marc Andreessen, Neil Gaiman, Neil de Grasse Tyson, Jocko Willink, Daniel Ek, Kelly Slater, Dr. Peter Attia, Seth Godin, Howard Marks, Dr. Brené Brown, Eric Schmidt, Michael Lewis, Joe Gebbia, Michael Pollan, Dr. Jordan Peterson, Vince Vaughn, Brian Koppelman, Ramit Sethi, Dax Shepard, Tony Robbins, Jim Dethmer, Dan Harris, Ray Dalio, Naval Ravikant, Vitalik Buterin, Elizabeth Lesser, Amanda Palmer, Katie Haun, Sir Richard Branson, Chuck Palahniuk, Arianna Huffington, Reid Hoffman, Bill Burr, Whitney Cummings, Rick Rubin, Dr. Vivek Murthy, Darren Aronofsky, and many more.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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Starting point is 00:00:00 This podcast episode is brought to you by Helix Sleep. Sleep is super important to me. In the last few years, I've come to conclude it is the end-all be-all, that all good things, good mood, good performance, good everything seem to stem from good sleep. So I've tried a lot to optimize it. I've tried pills and potions, all sorts of different mattresses, you name it. And for the last few years, I've been sleeping on a Helix Midnight Luxe mattress. I also have one in the guest bedroom and feedback from friends has always been fantastic. It's something that they comment on. Helix Sleep has a quiz, takes about two minutes to complete, that matches your body type and sleep preferences to the perfect mattress for you. With Helix, there's a specific mattress for each and every body. That
Starting point is 00:00:45 is your body, also your taste. So let's say you sleep on your side and like a super soft bed, no problem. Or if you're a back sleeper who likes a mattress that's as firm as a rock, they've got a mattress for you too. Helix was selected as the number one best overall mattress pick of 2020 by GQ Magazine, Wired, Apartment Therapy, and many others. Just go to helixsleep.com slash Tim, take their two-minute sleep quiz, and they'll match you to a customized mattress that will give you the best sleep of your life. They have a 10-year warranty, and you get to try it out for 100 nights risk-free. They'll even pick it up from you if you don't love it. And now, my dear listeners, Helix is offering up to $200 off of all mattress orders and two free
Starting point is 00:01:25 pillows at helixsleep.com slash Tim. These are not cheap pillows either. So getting two for free is an upgraded deal. So that's up to $200 off and two free pillows at helixsleep.com slash Tim. That's Helix, H-E-L-I-X, sleep.com slash Tim for up to $200 off. So check it out one more time. Helix, H-E-L-I-X, sleep.com slash Tim. This episode is brought to you by 99designs, the global creative platform that makes it easy for you to find and work with amazing graphic designers online. Long-time listeners of this podcast know how much attention I pay to detail, how obsessively I approach nearly all elements of my work, because the small things often end up being the big things. So whether it's your logo, your business cards, website design, even your email templates, all of these visual elements tell your customers, tell your users
Starting point is 00:02:24 who you are and what you're about. So I think it's worth sweating the details. I've been using 99 Designs for years now to ensure that many of my creative projects, whether big or small, are as cohesive, professional, and beautiful as possible. I've worked on draft mock-ups of book covers. I've worked on all sorts of things. Most recently, I've been working with a designer at 99 Designs to update the illustrations and layouts for all of my downloadable ebooks. I've developed a really great working relationship with the designer who goes by the username Spoonlancer, and I intend to continue working with him to bring ideas to life one project at a time. I've also used 99designs for all sorts of high-end illustration for different books like the Tao of Seneca.
Starting point is 00:03:07 You can see a bunch of examples on my Instagram that I've put up, and they've turned out better than I possibly could have hoped. So from logos to websites to packaging to books, 99designs is the go-to creative resource to build your brand on any budget. So check them out right now. My listeners, that's you guys can get $20 off plus a free $99 upgrade on their first design contest. A contest is a great way to get started and find the right designer for long-term work. You can also book a free design consultation with a brand expert at 99designs to receive personalized branding advice over the phone. Their hands-on team has helped thousands of business owners at this point. It's a great way to get the most out of your experience with 99designs. So take a look. Head to 99designs.com slash Tim for your discount and to sign up for design
Starting point is 00:03:54 consultation today. That's 99designs.com slash Tim. This episode is brought to you by AG1, the daily foundational nutritional supplement that supports whole body health. I do get asked a lot what I would take if I could only take one supplement. And the true answer is invariably AG1. It simply covers a ton of bases. I usually drink it in the mornings and frequently take their travel packs with me on the road. So what is AG1? AG1 is a science-driven formulation of vitamins, probiotics, and whole food sourced nutrients. In a single scoop, AG1 gives you support for the brain, gut, and immune system. So take ownership of your health and try AG1 today. You will get a free one-year supply of vitamin D and five free AG1 travel packs with your first subscription purchase. So learn more, check it out. Go to drinkag1.com slash Tim. That's drinkag1, the number one,
Starting point is 00:04:48 drinkag1.com slash Tim. Last time, drinkag1.com slash Tim. Check it out. half mile before my hands start shaking. Can I ask you a personal question? Now would have seemed an appropriate time. What if I did the opposite? I'm a cybernetic organism living tissue over metal endoskeleton. The Tim Ferriss Show. Hello, boys and girls, ladies and germs. This is Tim Ferriss. Welcome to another episode of The Tim Ferriss Show, where it is always my job to deconstruct world-class performers from all different fields. And it is a rare treat when I get to interview someone who also works with world-class experts across many domains because they're able to spot patterns and figure out frameworks that I love to then try to emulate and imitate and use in my own life. My guest today is Dr. Jim Lehrer, L-O-E-H-R. Jim is a world-renowned performance psychologist and
Starting point is 00:05:53 author of 17 books, including his most recent, Leading with Character, which also comes with, and I think this is important, we'll probably touch on this, the personal credo journal, a companion to Leading with Character, and we will no doubt get into journaling quite quickly. He also co-authored the national bestseller, The Power of Full Engagement. And Dr. Lair has worked with hundreds of world-class performers from the arenas of sport, business, medicine, and law enforcement. This includes Fortune 100 executives, FBI hostage rescue teams, and military special forces. His website is jimlair, jim-l-o-e-h-r.com.
Starting point is 00:06:31 You can find him on social media, places like LinkedIn and elsewhere. But I thought we could start simply by welcoming you to the show. Jim, welcome to the show. Thank you, Tim. I'm excited to be with you. I'm hopeful that people can get some value out of our interaction. I love the time we can spend together. It's really fun to be having this conversation on the podcast finally. You and I have had quite a bit of interaction prior to this.
Starting point is 00:06:57 You were in Tribe of Mentors. You and I have spent time together exploring the game of tennis. And I thought that it might be helpful just for people to visualize your background and some of your clientele. Could you name just a few of the sports clients you have worked with? I've learned as much from them as they might have learned from me because it's been an evolutionary journey for me. But I've been fortunate to work with over 100 of the best tennis players in the world, including Jim Currier and Novak Djokovic. And I've had the opportunity to work with lots of different women on the women's tour, like Monica Salas and golfers, Marco'Mara, all the way up to players.
Starting point is 00:07:45 I'm still working with players on the tour. I've worked with just about every sport. Eric Lindros and Mike Richter in hockey and Ray Boom Boom Mancini in boxing with his title fight of Hector Macho Camacho and lots of Olympic sports. Worked with Dan Jansen for two years prior to his Olympic sensational victory. These have all been kind of my teachers. I've been very fortunate to be in the lives of so many. And most of these people become friends
Starting point is 00:08:13 for the rest of my life because we were involved so deeply. And I feel very privileged to have had the opportunity to be involved in their lives and to learn from them. Now, the long arms, and you do have long arms, but the long arms of Jim Lehrer with his size, is it 15 shoes? Am I remembering that correctly? You have a good memory. That's correct. The long arms.
Starting point is 00:08:36 I work with Riley Opelka, and he's seven. He's a tennis player, and he's almost seven feet. I don't know how he's seven feet, but he has size 15 feet. We have the same size feet and I'm not seven feet. So I have a problem here. But the long arms of Jim Lehrer reach out and touch many people outside of these top performers you named, including for those people who don't know, some backstory with yours truly, and I'm a hobbit in stature and comparison. But when I was in high school, very briefly, I'll tell this story, and I'm certainly by no stretch a world-class athlete, but I was a wrestler in high school. I transferred schools. And I will say from an attribute perspective, very mediocre. And my attributes were moldable, but I would not say I had any particular special skill. And I somehow came across, this is effectively pre-internet, mental toughness training for sports. And through that book, through having those close to me, my wrestling coach,
Starting point is 00:09:48 my teammates, and teachers, and resident advisors produce an inventory for me of my strengths and weaknesses and so on, I was able to have the most successful sports season up to that point, and certainly ever since in any sport. Not to say I know a lot of sports, but the impact of that book was really tremendous on me. I ended up getting to the prep nationals. And I want to emphasize for everyone that the prep nationals are not the same as the nationals. The real wrestlers go to the non-prep nationals. The prep nationals have polo shirts and kids with a very different set of skill levels, but nonetheless was able to, in my little pond, get to the prep nationals and end up, I guess, top 10 in the 152 weight class that year. And I attribute a lot of
Starting point is 00:10:39 that certainly to my coach, John Buxton, who was amazing and many of his athletes would credit him with a lot in their lives, but also mental toughness training for sports. So what you do and what you teach, although it is refined with these world-class performers, also applies to lowly hobbits like myself in areas ranging from wrestling to the boardroom or any other set of domains. And so I'm just giving you a quick set of brags because I know you're loathe to do it yourself, but I want to provide a data point for people who might be listening and wondering how all this would apply if they're not someone like Monica Seles. You mentioned a name that I think pairs well with my experience because journaling became a big part of my experience. And in my wrestling workouts,
Starting point is 00:11:32 which I recorded in my weight training workouts that season, I wrote at the top, love the pain. Now one could psychoanalyze the hell out of that because wrestling is often a sport of suffering, but learning to out-suffer everyone in all things is not necessarily the path to all things great and pleasant. Nonetheless, that was at the top of my journal heading, which is 35 colon 99. And then in all caps, I love the 1000. Who does this belong to? And tell us about it, please. Well, this is a really great friend after having gone through so much together.
Starting point is 00:12:22 This is the story of Dan Jansen. I think one of the greatest stories in sports history because it's such a tribute to his dedication and the power of the human spirit. Dan's agent came and said, listen, would you please work with Dan Jansen? He will be an Olympic champion if we can get him to fully release his talent and skill. He's had a really terrible situation happen to him, and he's struggling. And he may go down as the greatest choker in
Starting point is 00:12:54 sports history unless we can get him elevated to another plateau with the challenges that he faces. And would you mind taking Dan on? So I said, I know about Dan, I know about his story, I'd love to meet with him. And so the backstory is that Dan was one of the greatest speed skaters out of the blocks almost. He's got an extraordinarily wonderful family. He just seemed like a natural for speed skating. And in his second Olympics at Calgary, he was slated to win an Olympic gold medal in the 500 meter. And one of the closest people in his life was his sister Jane, and she had leukemia, and he had no idea that she was in serious trouble. And just hours before his race, he got a call saying that his sister Jane had died.
Starting point is 00:13:50 And I mean, you can't imagine what a blow this was to him. It was somebody that was so close to him. He would have left in a heartbeat and just left the Olympics and gone to be with her if he thought that was going to happen. But he had no knowledge. No one really knew. He really thought, well, what should I do here? He was going to not skate.
Starting point is 00:14:12 And then his father said, what do you think Jane would want you to do? And he thought about it. And he said, I think she would want me to skate. So without much preparation at all, this was literally hours before the race, he puts his skates on, he is in tears, and he tries to mobilize himself to win this race and to get through it somehow, but he's completely off center emotionally. And just a few feet into the start, Dan Jansen falls. And Dan Jansen rarely falls. He just doesn't. And he felt a great sense of failure. Not only did he fail in the race, he failed her because he
Starting point is 00:14:54 really wanted to do something special for her. Four days later was the 1,000, which he was supposed to not have any real hope for really succeeding. And he thought about not doing it, but his father and his family said, please do this, do this. So he specifically dedicated this race to Jane. He put his skates on, mobilized himself over four days, and he was leading the entire race. And he had a pretty good margin of success, which would have been unbelievable, and he fell again to the ice and came in last. And thus began the real story of Dan Jansen. It was about two years before Albertville, which he would compete again, and the press was merciless. They kept asking him, will you fall again? Have you gotten this death of your sister out of your mind? What's going to happen? So he went to Albertville. And again, he did not have a good race. And then it
Starting point is 00:15:52 was after Albertville, two years later was going to be, that was four years after Calgary, two years later, he would be in Lillehammer. You know, he didn't fall, but he slipped in Albertville and he came in 26th in the race on the thousand meter. He just was not able to compete at all. And then we started working together and I had him do lots of things. But as you said, one of the things was that I'm a stickler for training logs. I believe writing and really keeping track of all the critical variables from all the physical issues that are going on, diet, nutrition, exercise, recovery, stress, and then all the emotional issues that are going on and all the recovery and stress cycles in that and mentally
Starting point is 00:16:43 and even spiritually how he's doing, how he is feeling about his life and about this sport of speed skating and where it fits in. And I have every single log that he made for, we monitored 21 variables for two consecutive years. One of the things I've had him put on, I asked Dan, what would you like to finish your career with? What would really be something that would be deeply satisfying? And he said, well, I'd love to just have some kind of an Olympic success. I mean, I've had none. And he said, this is my last Olympic event. I will not skate again. I'd like to have an Olympic victory of some kind. And I would like to, if possible, break the 36 second barrier, which was thought at that time
Starting point is 00:17:32 to be the barrier. It's like the four minute mile for Roger Bannister. It's something that human beings will never be able to break. And I said, okay, I want you and your training logs for the remainder of your time, I want you to write $35.99. And I want you to start believing that that will be possible for Dan Jansen before the end of your career. I said, now I'm going to ask you to do something else, because I know you're going to resist this one. I want you to write on the top of your training log, I love the 1000. Because Dan Jansen did not love the 1000. He actually felt he was a fast muscle twitch kind of a guy. He was a sprinter. He hated the endurance event. He always got tired. He just did it for training purposes. And I said, Dan, I've watched you skate over and over and over again.
Starting point is 00:18:29 And I can tell you, you have such genius. You could win an Olympic gold medal even in the 1,000. And I want you to begin to change your mindset, the story you have around the 1,000. And I believe it can change your life. And I also knew that the 500 is unforgiving. If you make the slightest mistake in the 500, you're going to be out. You will not get an Olympic medal and probably end up somewhere deep in the pack. The 1,000 meter is more forgiving, and you can actually have a little hiccup here and there and
Starting point is 00:19:05 still win the entire thing. Dan resisted, but he said, I don't love the 1,000. I know you don't, I said, but we're going to recondition the way you think about it and the way you feel about it. At one point, you're going to come back and tell me that you actually love the 1,000, and that's exactly what happened. Before Lillehammer, he actually broke the 36 second barrier three times, one at 3590. Let's see, what was it 3576 it was, and which is absolutely mind boggling to anyone who knew the sport at that time. And he came to me and he said, before Lillehammer, he said, you know, I'm actually starting to like the 1000.
Starting point is 00:19:49 I'm not sure I like the 1000 better than the 500. And that just shows you how amazing it is when you start realizing how much influence we have over the categories of our thinking and how we feel emotionally. All we have to do is tap in, make the inputs and make them regularly. And the brain is so plastic, so flexible, so pliable, it will come around. And so Lillehammer came and he had not a fall, but he had a minor slip on the 500. He did not win a medal. Of course, he was devastated. And I didn't tell Dan because I would normally not go to his events.
Starting point is 00:20:37 I flew to Lillehammer and was in the audience. And I had to hide because I didn't want him to see me because I thought it might put a little extra pressure on him. When he lost the 500, I wanted him to know I was there because we had four days to prepare for the final race of his life. And I had to fight through security and they tried to prevent me from even getting close to him. And I yelled out to Dan, Dan, it's Jim. And he looks over at me and he's, you know, he's very sad. And he looks at me, he says, oh my God oh my god let him through so I got and we went down into the bowels of the arena there where he was on his exercise bike and I mean I could tell you me and stories about all that as well but everyone felt badly
Starting point is 00:21:16 for Dan because they knew he was the best speed skater he'd broken all the records, but he didn't get an Olympic medal. We had four days, and the mindset that created, I think, this extraordinary outcome was that Dan Jansen went into that race simply showing the whole world what a gift speed skating had been for him and all the wonderful joys. And he really wanted to show the joy that had been given to him through this sport and kind of a gratitude for all the sacrifices people had made to give him the opportunity to do this special thing that he loved so much. So he wasn't going out just trying to rock a world record or anything else. He went into that race simply trying to show the joy on his face, how much love he had for the sport, and how grateful he was for the opportunity. And lo and behold, Dan Jansen not only made it extraordinary in terms of a performance, he won an Olympic gold medal.
Starting point is 00:22:28 He broke an Olympic record in the same event that two years earlier, he had come in 26th in the world. And there were seven people in that race, including Kevin Scott, who had faster times than he had ever had. And Kevin Scott was the world record holder at that time. I mean, you can imagine the celebration, the joy. I even get a little choked up when I talk about it because I was in tears before the 500. I was in tears completely throughout the whole race because Dan Jansen was one of the people that you get so connected with. He's such a good, solid human being from a great family. And he deserved to win. He deserved to finish that story the way it was finished. It's a wonderful teaching moment for anyone who gets into that story. It had a profound effect on everyone who knew Dan. It had a profound effect on me, just in the sense that Dan had done everything
Starting point is 00:23:26 that we had asked him to do. And he did it with great engagement. He never held back. I felt he deserved it. So that story is an indelible story. But I've had so many stories that are similar, but maybe not exactly the same, that have touched my life and have helped me learn and actually increase my understanding of this remarkable connection between mind and body. Thank you for telling that story. Just a quick thanks to one of our sponsors, and we'll be right back to the show. This episode is brought to you by Athletic Greens. I get asked all the time what I would take if I could only take one supplement. The answer is invariably Athletic Greens. I view it as all-in-one
Starting point is 00:24:11 nutritional insurance. I recommended it, in fact, in the 4-Hour Body. This is more than 10 years ago, and I did not get paid to do so. With approximately 75 vitamins, minerals, and whole food-sourced ingredients, you'd be very hard-pressed to find a more nutrient-dense and comprehensive formula on the market. It has multivitamins, multimineral greens complex, probiotics and prebiotics for gut health, an immunity formula, digestive enzymes, adaptogens, and much more. I usually take it once or twice a day just to make sure I've covered my bases if I miss anything I'm not aware of. Of course, I focus on nutrient-dense meals to begin with. That's the basis. But Athletic Greens makes it easy to get a lot of nutrition when whole foods aren't readily available. From travel packets, I always have them in my bag when I'm zipping around. Right now, Athletic Greens is giving my
Starting point is 00:24:59 audience a special offer on top of their all-in-one formula, which is a free vitamin D supplement and five free travel packs with your first subscription purchase. Many of us are deficient in vitamin D. I found that true for myself, which is usually produced in our bodies from sun exposure. So adding a vitamin D supplement to your daily routine is a great option for additional immune support. Support your immunity, gut health, and energy by visiting athleticgreens.com slash Tim. You'll receive up to a year's supply of vitamin D and five free travel packs with your subscription. Again, that's athleticgreens.com slash Tim. One of the conversations that I recall we had in Florida when I was doing my, in retrospect, pretty hyper-aggressive six hours a day from zero. I remember your blisters very vividly.
Starting point is 00:25:57 I never will forget them. Celtic, full credit for, I'm sort of infamous for enjoying, at least in the beginning, going from absolutely zero to something like six hours a day and expecting it not to have severe consequences. But I remember a conversation that we had at one point, and I ended up paraphrasing it and putting it into Tribe of Mentors. And I just want to read it and then follow up on it. Here's the paragraph, and I want you to please feel free to fact check and correct any of this. And I am paraphrasing, but the power broker in your life is the voice that no one ever hears. In other words, the voice in your head. How well you revisit the tone and content of your private voice is what determines
Starting point is 00:26:42 the quality of your life. It is the master storyteller and the stories we tell ourselves are our reality. Could you speak to that, correct it, add to it in any way? I think this is such an important point. And I then want to follow up with a question about how you help the people you work with to improve the tone and content of that private voice? But if you could speak to that in any way that makes sense, I would love to hear it. Absolutely. I mean, you just, I believe, kind of uncovered what is one of the great nuggets and something that I did not understand, even from the world of psychological science, sports psychology, and performance psychology,
Starting point is 00:27:25 it was not clearly articulated enough so he could really understand it. But I began, I spent so many years listening to the voices, trying to get inside the heads of players, had them wear microphones, and I could hear, and they were to articulate everything that they said to themselves during a competitive event, and whether it be in golf or tennis or whatever and as I began to realize what really mattered in a really significant way was the tone and the content as you said of the voice no one hears I came to understand that the ultimate coach for all of us in life is that private voice. And that private voice can be brutal, can actually be a detriment to being the best you can be. It could detriment your happiness to a sense of satisfaction in life. That voice, we don't even
Starting point is 00:28:20 know where for sure it comes from, but we know it begins to form as early as five years of age. And it comes principally from the authority figures in your life, the people who had the most influence in your life at that time. We take on their voices, however functional or dysfunctional, because we, in a sense, want to be like them. We want to grow up and be strong or whatever it is, independent like they were. And so we get all these voices in our head. And some of them are, you know, if you had a rough father or if you had a mother who was, you know, harsh or, you know, doting or didn't want you to be involved in anything that you might get hurt, all those voices, it's not like they are not being somehow laid down in some way, particularly when the themes are consistent. And what we learned was that the more an individual
Starting point is 00:29:15 can understand what that voice is saying to them, what the tone of that voice is, they can begin to look at this and see, wait a minute, is this really helping me? Or is it really, am I carrying a lot of baggage here? And these are voices, these are not my voices, even though it seems to be my voice, I'm carrying the voices of a lot of other people. And if those voices are constructive, it's fantastic. That's the greatest thing a parent can do is to kind of help their sons and daughters develop magnificent voices of wisdom that are coaching them all the time with the right stuff. So kind of the rule of thumb that we use, let's say you're a competitor. The way you speak to
Starting point is 00:30:01 yourself is the way you would speak to someone you deeply cared about during that competitive event. What would you say to them? And would you ever want the voice that's coming to you to be projected onto the jumbotron of some great big arena because you're proud of the messaging that that voice is giving you? It's great advice. It may be stern. It may be encouraging. It may be encouraging.
Starting point is 00:30:27 It may be challenging. It may be a lot of things, but you're proud of it. It's the best coaching advice you could get from anyone. And that's why we want to be around great coaches because we begin to take on their wisdom and that wisdom is imparted to our voice. So I'm always encouraging athletes to develop their voice, develop that private voice, and to make sure that whatever that voice is articulating
Starting point is 00:30:54 to them, the advice, the languaging, and the tone is something that that's how they would coach someone that they cared about, because it's the best that you have to give. And that sometimes takes years to develop, but it's awareness and it is a very tough thing. What are some steps if people wanted to experiment with this? Do you have any suggestions for how someone might begin to develop this awareness? Because on one hand, I'm sure there are people who can, with the intention to be more aware of self-talk, elicit some degree of change just through that awareness. myself included, who have such ingrained habits of thought and have absorbed so many thought patterns and speech patterns from parents and other caretakers and so on that they might kick the shit out of themselves all day until the very end of the night. And they're like, wow, I've been a real asshole to myself all day. And they're not able to sort of catch
Starting point is 00:32:07 the thought, trap it in the amber, and work with it in the moment. Do you have any advice for those people? Well, first of all, it's very normal that everyone has a private voice. Everyone has an inner voice that's speaking to them some more than others. And sometimes that voice is extremely harsh, difficult, challenging. And you would, you say things to yourself you would never say to any other human being. And you would be so embarrassed if it was made public. And then if I were to ask you, where does that come from? You'd say, I, well, I say, you know, is there any of that in anyone in your life? And they often say, you know, it's a lot like my father. It's the way my father used to talk to me. That's the way my mother
Starting point is 00:32:49 would talk to me. They don't really recognize its toxicity until you bring it to their attention. And they begin to kind of lay it out very openly. And so the first step is awareness. Awareness of, you know, just start in the morning. And every time something happens that isn't exactly the way you want it to go, and maybe is your fault, listen to what kind of coaching advice or what kind of talk that you're actually, are you scolding? Are you very derogatory? Are you positive in terms, hey, let's get this going?
Starting point is 00:33:23 Hey, we all make mistakes. Let's try to get better. How can I get better in this? And actually, I ask people to start writing down in their journal periods of time that they can actually reflect on what that was. And it's often very shocking. And you can begin to see you're actually fighting a couple battles. You're fighting one with yourself, if you're a competitor, and then you're fighting the golf course, or you're fighting your opponent on the other side. You have two battles you have to win,
Starting point is 00:33:52 and there's somebody inside you that is always scot-free, that has a better judgment, never responsible for any of this, but just literally lays blame on everything that goes on in your life, to your stupidity or ignorance, you dumbhead. And so that is a form of energy expenditure, I call it, that really is not only wasted energy, but it is actually having an impact. The brain listens to everything you say. The brain hears everything you say. So if you say, I hate my forehand, I will never have a great forehand in tennis. You know, there's something that's being listened to around that.
Starting point is 00:34:33 And it's very possible that that will become a huge barrier to you and take much longer for you to overcome some of the obstacles as opposed to I'm going to have one of the greatest forehands or I'm going to be one of the greatest putters in golf history. I'm not that person yet, but believe me, whatever it takes, I'm going to spend the time and energy. I'm going to get there. And so we start scripting that. And I have people keep a journal of how they want to speak to themselves in situations that have given them trouble. They literally script it out. They write it out.
Starting point is 00:35:10 So these are the situations that have given me trouble. If you double fault for the fifth time, three in a row, how do you want to speak to yourself? And you write that out and you write it and you read it and you write it and you read it. It becomes your, I love the 1000. It becomes 3599. You begin to set a whole new neural pathway for energy to flow that actually is consistent with maybe the best coaching advice you could get. And so you begin to get smarter and smarter about the language that actually serves you best. Some really feel very adequate when they are not speaking a lot, when they're very quiet inside. Others come forth and they have kind of this monologue that they have, and it's always a very positive monologue. And when things go sour, they know exactly what gear to kick in. But this is what really was quite a shock to me, was that we learned that journaling
Starting point is 00:36:07 was probably the best way, scripting how you want to speak to yourself in advance, and reading it, and going over it again, and rewriting it, was the most direct way to get it reignited in your brain in the way you want. So journaling, writing is the most direct function to the executive function of the brain, to thought patterns. And that's why if I were to ask you, what's the one thing you would do if you wanted to remember something, you'd say, probably I'd write it down. And we found in our work, and this is how I like to learn, I love huge data sets. I love, you know, just data trends.
Starting point is 00:36:47 And what we found was that people are much better writing it down using cursive writing because there's something about moving the fingers of your hand that is better than moving the inputs that are going on from striking a keyboard. So in answer to your question, for me, the most direct way is first awareness, then decide how you want to speak to yourself, then hold yourself accountable, and then start doing your writing and try to bring that forth.
Starting point is 00:37:19 And it's not just, and maybe more importantly in sport, but it is in all of life. And once you get that voice right, you know, your happiness, your feeling of satisfaction, you've got a great coach in your head and that will be with you. And that'll be the only coaching voice you'll have until your death. And it's the only one that no one else can hear. If we zoom in on how to use the script, so let's just say, for the sake of argument, it's a tennis player and they are going through practice sessions and they do something that often produces a harsh inner critic. So they fault in some way or they make the same mistake twice in a row. Would they at that point simply have
Starting point is 00:38:07 the script already memorized and rehearse saying it to themselves in those moments? Would they walk to the sideline and grab a notebook in which they've written this down and read it as a reminder and then go back out on the court. How have you seen that implemented? Well, it's interesting that, you know, it's just like a muscle. You don't know how strong the muscle is until you exceed its limits, until it fails. And sometimes you have what you think is a pretty strong foundation now with your private voice. But in this situation, you've been, you felt you were cheated. You felt the person is showing you disrespect. It's a situation where you're playing, you know, maybe the worst you've played that you can remember. And you just, as you see, sometimes a professional player that's very unusual, they just go over and smash a rocket, and they kind of check out.
Starting point is 00:39:07 So there's a situation that when it came, whatever capacity they had was exceeded, and they kind of went over the edge. And now they have to pull themselves back. First of all, they typically feel if it's in the middle of a match, they typically feel maybe a little relief. But on the other hand, they feel like they've kind of made a fool of themselves. Unless there's somebody like Kyrgios, who kind of does it kind of all the time, that's kind of his standard operating procedure. It really calls on their resiliency to leave that behind. And then they need to go that night and, you know, write about, you know, what happened and what they would prefer next time they end up in that situation. And again, I keep taking people back to who they really want to be.
Starting point is 00:39:53 How do they want to lead themselves? And what's the image they want to create for others? What for them is the ultimate competitor? So often in tennis, you'll have Federer. You'll have Nadal, and you'll say, have you ever seen Nadal do that? Have you ever seen Fed act like that? And they're going, no. And I said, if that's your model, how do you think they're speaking to themselves when something really, has that ever happened to them where they've really performed miserably
Starting point is 00:40:21 and actually walked off a court having really left what they consider to be their best performances somewhere else. It just didn't happen. And they always say, yes, anybody that knows the game. And the same with Nadal. But they've become remarkable inspirations to people. And if you could get inside their heads, if you start looking how they're acting with their physical bodies, you can pretty much guess how they're coaching themselves. And I do the same thing with CEOs that have catastrophic news or people in business that have, during this pandemic, have had to furlough some of their most important, valued people and what they feel. And I always take them back to the leaders that they most admire. How would they handle this? How do you show strength and a sense of perspective and belief in the future for
Starting point is 00:41:16 everyone? And you got to show that as opposed to because a lot of people are watching. It's perspective and it's hard work. And you're not going to have a muscle that holds up unless you work the heck out of it. And these muscles of character, muscles of performance, strength, like resiliency and focus, they have to be strong because they're going to be tested and you're not always passing the test. Let's talk about leading with character. You have this new book and my team very quickly noted that it came with a journal. We've been talking about journaling, so we can segue really any way that makes sense. Perhaps you could describe what the intention of the journal is
Starting point is 00:41:59 with leading with character, and then back into why this book and why you decided to put the energy into this book in order to understand the journal and why I would even suggest this. And the journal is very challenging. It's 10 minutes a day, but it's going to take you. I just talked to somebody who's been in their sixth day and he said, I've never, it was a very high ranking person who's been through a lot. He says, I've never been pushed quite like this journalist pushing me. And I start the whole thing with something that I began written about in the Powerful Engagement and other books, but this notion of managing your energy. And I just want to make a couple couple comments about that. I began to learn that our most
Starting point is 00:42:45 important resource as human beings is not time. We were fed a bill of goods when the time management industry said that if you want to be successful, the most important thing you need to do is to carve out time, align it with your deepest values, and just devote time to those highest priorities. And for me, that didn't work because I could watch athletes competing, playing, practicing, and it wasn't the amount of time that they spent. It was the energy they brought to the time they had aligned with what the objective was. And I said, you know, the most precious resource we have is not time, but energy. We are vessels of energy. And as long as we have energy, we can have an impact.
Starting point is 00:43:36 And I began to realize that every time you invest energy in something, you spawn growth. If you give a lot of energy to sarcasm and cynicism and scapegoating what's going on, those will grow in your life. You can have the largest impatience muscle on the planet. All you have to do is like going into the gym, you have to invest a lot of energy in your bicep. You can have a world-class bicep, but you've got to invest energy in that bicep. And that is what I call stress. It's the investment of energy is stress and recovery is the recapturing of that energy so the journal is a way to expand energy in the service of something and for me the journal is in the service of building the most important character strengths converting weaknesses into strengths and there are different types of character. One is performance character,
Starting point is 00:44:25 which enables you to become an extraordinary high achiever. And that's things like focus and determination and ambition and discipline and on and on. And then there is this category of moral and ethical character. And they're very distinct. And one can have one without the other. And we get them all confused. One, you have courage, which is just the courage, maybe the courage to take a shot in the last moment of a game. That's not moral courage. Moral courage is the ability to step up and do something according to what your beliefs are, even though you know there could be a really big cost to you if you do it. So these strengths of moral and ethical character for in our work and all the data that
Starting point is 00:45:08 we collected began to show, and this was a complete surprise to me, showed the greatest impact over time on sustained great performance. And you can be an incredible performer and have virtually very few moral and ethical strengths. You just get there in any way you can. You don't really care about the impact. You can cheat your way, take shortcuts. You walk over dead bodies to get to the top of the mountain. And then there are those that have this amazing capacity to care about others. It's really your treatment of others. And for me, and I didn't have this in the early part of my career, even ahead of it, in terms of the understanding, was that your treatment of others is really the gold standard
Starting point is 00:45:56 that we always use and will use to determine our success as human beings on this planet. And that journal ends up after 150 days, about 25 hours of hard work determining the priority. You have values help you to prioritize what you think is important in your life. And to make sure that you're operating and your energy is invested in ways that reflect that.
Starting point is 00:46:27 Your life reflects it. And you're going to put together a document I call a personal credo. And that credo is the most precise articulation, the most reflected and intensive search for what you believe will represent the source code for all of your moral and ethical decisions, your energy investments going forward in life. And something magical happens. We piloted this for 10 years with some of the most extraordinary people, and we kept refining it and working it. And I will tell you, it's not for the faint of heart. But what it does is it helps you.
Starting point is 00:47:08 We don't have a source code. Most of us have no idea where our moral and ethical machinery came from. But we're making moral and ethical decisions sometimes eight to ten times a day. And we don't have any idea what we're referencing. We don't even know where it came from. Most say it came from parents. Some say it came from their religious teachings. And some say it just seems to show up from life. We don't know exactly your peer groups, your culture. So the 10 minutes a day in the most reflective moments of peace and quiet that you can find in your day,
Starting point is 00:47:43 so that you can begin to really get into the essence of what is important in your life. Who do you really want to be in the time you are here? Where do you want to invest your energy? How important is humility, is trustworthiness, is kindness, is compassion of deeply caring and loving others and accepting others, respecting others, of being patient with others. What I think would be really interesting to people listening is perhaps giving an example of an exercise that you could walk people through that would be reflective of something that you think has a high return on investment or any kind of sort of high leverage exercise or question that if people listening to this could be anywhere, like you said, they're locked in. So certainly
Starting point is 00:48:40 in the book fills this in great detail. But for those people who want a taste of things, something they could do, maybe they're out walking their dog for the next 30 minutes and they have the space. Is there something that people could try on? Absolutely. I'll give you a couple examples, Tim, that had a profound effect on me and something I was not prepared for what I got. We did this with thousands of people. So this is how this whole system evolved. So I ask people to just think about who they are when they're most proud of themselves, when they are at what they would consider to be their very best, and particularly in a stressful circumstance, who they are physically, who they are emotionally, who they are mentally, who they are spiritually.
Starting point is 00:49:33 Sometimes you show up and you're so proud of how you showed up in that very challenging moment, and you're not even sure where it came from, but it happened. It's not a fantasy. Sometimes this actually happens. So I asked them to write down the words that let's say we write six words down. Sometimes I say eight. I think I do in the book. I say eight because that's how our original exercise was. But have you write down the six words that would best describe you at your absolute best when you're most proud.
Starting point is 00:50:05 When you do that and you reflect on that for a moment, there'll be things that start to pop up. And so I would give people five minutes, six minutes to do it. Just to clarify, so the six to eight words are really just a starting point. And then if things begin to flow, they continue to journal for that five minute period well all i want at this point in this exercise is just the six words or the eight words that you believe are representative of you when you're most proud of yourself and often in a stressful circumstance when you are the best you can be and that's it that's as far as we go at this moment got it okay then i collect those or i ask people to
Starting point is 00:50:53 read out loud what those words were and we go around the hall let's say there's 30 people in the group and when we're finished everyone is in the state of shock because they believe that everyone copied from their paper. Because everyone came up with the same bloody things. Almost, you know, it was incredible. Noticeably absent from the list were the things that people often feel like they're chasing. You know, I feel like I'm, you know, I'm at my best when I'm winning, when I'm making a lot of money,
Starting point is 00:51:29 when I'm winning titles, when I am finishing a great paper that just got accepted by a peer-reviewed group in some journal, on and on and on. No one ever mentioned those things. They would mention things like, when I'm 100% there, fully engaged with others, when I'm trustworthy, when I'm compassionate, when I'm kind. And there was no prompting, nothing. But they went almost immediately
Starting point is 00:51:59 to this moral and ethical category for determining who they were at their best. So then we did another exercise, and I'd ask your listeners to do the same. And it is equally shocking. And it's along the same lines. And so I asked them to write down six or eight of the words that they would like inscribed on their tombstone if these words actually reflected who they truly were when they were here, these are true. What would you like inscribed most importantly
Starting point is 00:52:35 in the highest priority on your tombstone? And this is, you know, you have passed now, but you would like to have these representing who you were when you were here. And so people, five, six, seven minutes, they write them down. And I asked people to read their list. And everyone absolutely freaks out because the list is pretty much the same across the whole room. And no one coached anybody about anything. And again, the words that kept showing up, a loving father.
Starting point is 00:53:14 And no one said, I was able to achieve, I made CEO of a Fortune 50 company, or I won an Olympic gold medal in my event three times. none of that was on any level was present what they were actually referencing was their connection to other people that was somehow a standard that was so deeply ingrained in the cells of their body that's the gold standard of what kind of human being they were. And this is how they want to be remembered, a person of integrity, a person who was honest and loving and caring and humble and brought joy to other people's lives, was an optimist or whatever it was, but it had a very different flavor than what you would typically think. And then we compared who you are at your best and how do you want to be remembered when
Starting point is 00:54:11 you're gone. And they were right there. It was like something important was being represented. I really came to understand that there is this hidden scorecard in all of us. Even though we're chasing all these extrinsic measures of success, we're going crazy and we think, if I just win one more event, if I win one more gold star, if I win one more competitive victory, I'll feel really good about myself. But that is not the gold standard of how you're going to evaluate how your life was lived. This hidden scorecard, I've found so many people who've been number one in the
Starting point is 00:54:53 world. I've been fortunate enough to work with 17 number ones in the world and get them there. And I can vividly remember the conversations I've had when they were number one. They have this sense of, you know, I still feel like I don't feel comfortable in my skin. I need more. I don't know what it is. I'm not, this isn't what I thought it would be. I'm not that happy. I don't feel that fulfilled.
Starting point is 00:55:19 I don't know how I can be number one maybe two or three or four times again. And what I began to realize that they were actually measuring themselves on a scorecard ultimately that was hidden, a hidden scorecard. And that was their treatment of others. And that they were not scoring high on. Even though they climbed to the top, they didn't have this connection to family. They weren't loving and kind to maybe their siblings or even their competitors and how they dealt with all these other issues. Every single day, you're confronted by some kind of stress associated with a connection with other persons. And they weren't scoring well on that. And so we began to realize that if we want to grow and have happiness, high performance, fulfillment, we've got to work both scorecards. It's not one to the exclusion of others. And so
Starting point is 00:56:14 that became a big part of the journaling was actually, how do we build the muscles of moral and ethical character and make sure that I am living a life that is aligned with that. And my energy reflects that more than winning. And that gives you a sense of peace. And actually that enables you to go into competition and feel better about Dan Jansen realized. And this was a critical point. We had many conversations around this, that even if he didn't win an Olympic medal, and when he said, I'm going to skate out of this sense of joy and gratefulness, he was prepared to leave the sport of speed skating, never to have won an Olympic medal,
Starting point is 00:56:58 because it was a gift and that could never be taken. He was revered by his competitors. He's an extraordinarily good person, and he had this sense that I'm going to be okay, and this was a gift no matter what happens. If I get that, that's icing on the cake, but I like who I am, and I like how I've dealt with these things. So that, for me, was a critical lesson that I've tried to bring into this leading with character book that really helps to unearth the scorecard that I think we all hold. You mentioned 17 number ones. You've worked with hundreds more. I would be really curious to know what life patterns you see between two groups if you had to split all of those people into two groups. One is the group that has this alignment and they're scoring well on the hidden scorecard of how they treat others. Then the other group is still, at least for a period of time, represents massively successful
Starting point is 00:58:11 competitors, just by definition, if they're in that group of 17 or even in the broader group of 100, but who do not score well on the hidden scorecard. Because I'm sure there are people listening who are thinking, well, wait a second, but I know about this person in baseball, this person in cycling, this person in fill in the blank sport, and those guys are notorious assholes. And yet they still get these massive endorsement contracts. They seem pretty happy. They're making a ton of money. They've got all the creature comforts in the world. And I guess on some level, there's a waiting for the comeuppance, right? There's a waiting for the fall. Yeah. And when is the shoe going to finally drop?
Starting point is 00:58:58 Right. And so I'd love for you to speak to how you sort of incorporate people witnessing that in the wider world of sports or in business also, right? What you say, Tim, is 100% right. There is nothing to say that a person who has very few, in fact, let's say you're in cycling and you found that if you take performance-enhancing drugs, you can dominate the field. And you don't have any remorse or any hesitation doing so. And part of it is, you know, we have this incredible moral machinery which says, hey, everybody's doing it. You have 101 reasons why it's okay. And we all are fighting this battle. We want to feel as good as we possibly can. We want to feel like a good person, but we also want to feel as good as we possibly can. We want to feel like a good person, but we also want to take as many shortcuts as we can and win. And so we're always
Starting point is 00:59:50 trying to get that line. How much can I do before I start? So we start invoking all these very complex and very powerful mechanisms, motivated reasoning. We do all kinds of things that actually enable us to get away with things that in our sanest moments if i had an opportunity to sit down with you and actually think it through you would if we bust through all these smoke and mirrors you realize this is not the person you want to be even though you know there's this group think there's this what called the boomerang effect and And even though we have this thing called motivated reasoning, all your reasoning now is, I want to win. And these
Starting point is 01:00:31 are things that are helping me win. And I can, you know, I can make money, I'm famous, how the hell is this not working as long as I don't get caught. So we've learned in psychology, we've known it for a very long time, that drive was the single best predictor of success. People who are driven, Angela Duckworth calls it grit. It takes a lot of different forms. It can be persistence, determination. But it means somehow this sport has captured your interest, your passion, and come hell or high water, you're going to be good.
Starting point is 01:01:06 And so what that drive does is that you just roll over setbacks, roll over injuries. You are not to be denied. And so we find people who have, even though they don't have a lot of skill and talent, but they have this blue collar kind of ethos and they're driven like maniacs and they become extraordinary performers just because they're driven to. And then you have others who are these, we call the natural ones who don't have to work that hard, but they're willing to put up with it and they just don't like failure. You know, they just, they don't like to fail. So they work hard enough so they don't fail, but they don't have to put, so they work hard enough so they don't fail, but
Starting point is 01:01:45 they don't have to put in nearly as much work. But drive is the thing that separates them. So I'm lucky enough to have worked with generation after generation of great performers. And I'm now working with the kids of people who I worked with when they were in the prime of their career. And I can see how their lives are playing out and what happened and what kind of human beings they are. And I didn't have that perspective when I was in the moment with them when they were very young. But when I see now what's happened to their lives, what kind of mothers and fathers they've become, How are they treating their kids when they're out in sports now? Do they understand what sport is all about
Starting point is 01:02:30 and the gift that it is to them? Or are they these enraged parents driving them? And every time their kids do badly, it's like a mark on their performance. And they literally take personally everything that goes on with their kids. So I have this perspective, and then we have all this research to support this understanding that there's a difference between success and how you define success. If it's strictly in terms of titles, money, all these extrinsic markers, if that's how we're going to define success, you can have a great career and have not that many moral and ethical virtues that define the journey. What you do is very different than how you do it. And so we have people who've climbed to the top and often they're really not that happy and they've maybe
Starting point is 01:03:26 created a lot of dead bodies along the way and maybe the fans don't even like them because they can sense maybe their arrogance their the way in which they're treating others and they the way they treat the press the way they treat coaches they hire and fire coaches and whatever it is, and they attack anyone who gets in the way. They've made a lot of money and they have achieved a lot of success. They may even someday get into the Hall of Fame, but probably not. Then there's this thing we call sustained success. And sustained success means that, and that, again, how do we define success? For me, success is the ability to perform at a very high level and to do so in a way, the how, that actually fulfills you, makes you feel like a complete human being, that
Starting point is 01:04:17 you're proud of what you've done and how you've done it. And it's enabled you to be a better mother, a better father, a better caring person, a better member of your community. I think of someone like Arnold Palmer. I think of the legacy that Federer and Nadal are leaving. This is not just a flash in the pan. There are a lot of people that get to a certain level of competency, but they have gotten there strictly on the basis of the skills they have that I call performance skills. They're very skilled at focus. They have great drive, motivation.
Starting point is 01:04:52 They have discipline. They have great resiliency. They've learned to just fight like dogs. They have a lot of tough-mindedness. But when it comes to the how they've done what they've done, there is something missing, and they know it it and that's that hidden scorecard. And so I try to help anyone I'm working with understand how to build both of those up. You know, my mother was not a great performer. She never graduated from college. She was, by any matter of means, she was not a high performer, but she was an
Starting point is 01:05:28 extraordinarily good person. She was kind, giving, loving, trusting. I mean, she was a model of goodness, and she never achieved that much, but she was an extraordinarily happy woman. And then I have people who I know who are extraordinarily high achievers in a family, and they have virtually no connection to family members. The only thing they do is maybe provide financial support when people get in trouble, but there's no connection. And so for me, I'm looking, my mother and my father, my father was a person of unbelievable integrity. He came from a town of 400, very poor family. And he worked a trap line to actually get food for his family. And it was a small little town called Defiance, Iowa. Defiance, Iowa. I think there are about 287 people there now. But somehow his parents gave him integrity,
Starting point is 01:06:30 and he carried that forward, went on and became an extraordinary baseball player, and he got hurt, and then he worked his way. He had no money whatsoever, very poor. He worked his way through school. He went through engineering school. And when I think about someone, the two greatest gifts I've had in my life were not because my parents were high achievers, but my mom was no achiever except an extraordinary mother.
Starting point is 01:06:58 My father became a very high achiever, but he did it in the right way. And he taught all of us, now that I am truly reflecting on those things, the value of integrity, honesty, and gratefulness, and balance in one's life between striving and actually just giving back to others and striving for your own identity and giving back to others. So I feel very grateful about that. And it has coincided with my research and with all the work that I've been able to do over so many years. Thank you so much for that background. I didn't actually know the family background, which adds a lot of texture to the cloth, if that makes any sense, in terms of understanding the upbringing and the lens with which you look at
Starting point is 01:07:46 a lot of these things also. Very, very helpful. I was thinking as you were talking also that how we judge high performers or evaluate them is a bit of a Rorschach test for ourselves also. And the reason this came to mind, I was simultaneously thinking of two things. One was the last dance with Michael Jordan and how some of my friends have said, in effect, this shows you exactly what I always suspected, which is you cannot be the best in any sport without being a driven asshole on some level. Now, in fairness to Michael Jordan, I did not come out of that thinking that he was an asshole. But it was interesting to me to see some of my driven friends who in some areas are definitely take no prisoners when at all costs,
Starting point is 01:08:40 who view life through a somewhat mercenary lens. And I'm not saying they're right or wrong, I'm just saying that's the lens, looked at The Last Dance as evidence that that was the truth, that you had to be an asshole. And yet, you mentioned a name, Roger Federer. So I do not know Federer well by any stretch of the imagination. Got to shake his hand once at a fundraiser that Andy Roddick put on in Austin. And a number of people got up to speak about Federer. And it seems like, and again, who knows, but the coverage and discussion and maybe even legend of Federer is entirely the opposite, it seems. It's exactly the opposite. So we have this counterpoint. And I guess it just goes to show that there are multiple paths and that there's so much unseen. unseen, right? We don't know what the long-term taxes are that you pay necessarily in either of
Starting point is 01:09:46 those individual lives for Michael Jordan or Roger Federer. And I think some, maybe those who are watching The Last Dance and saying, see, I told you so, is that they perceive that as being easier, more efficient, a better use of energy because you're not handling the world with kid gloves and having to take into account everyone else's emotions. What do you think of that? I know I'm monologuing a little bit. I'm thinking out loud, but is it easier to go one way or the other, or is it just a better investment upfront to think about practicing kindness along the way? Because ultimately, you will reap what you sow and have to live with yourself 20 years later. I mean, this is all kind of speculation on my part, but I'd love to hear
Starting point is 01:10:29 if any of that brain vomit I just imposed on you triggers any thoughts in your mind. Well, you raise a really great issue and you see contrasting styles. As you said, there are many paths to winning. And Michael Jordan as Tiger Woods, they were driven from the earliest days. I often think about the kind of resilience that Michael Jordan had when he got cut from him from the basketball team because he didn't have it. And he became one of the, maybe the greatest of all time. Michael was driven. If you had one thing, he didn't show the talent early in his career, but he devoted every single cell in his body. He was Mr. Intensity. He didn't care what barrier was in front of him. And once team members were solidified,
Starting point is 01:11:27 he was going to make everyone better because he wanted to win. He didn't care about anything unless it helped the team win and for him to be perhaps the greatest ever. He was an extraordinarily powerful influence on everyone around him in terms of stepping up, giving more energy, giving everything you had. He gave everything he had in practice far more than anyone had ever seen. His teammates are going, what the heck? Who does this in practice? And Michael would respond, you win games in practice. If you do it right in practice, the intensity of a game is easy. And then when he gets sick and he's in the playoffs and he has the flu and he's not even sure he'd get up off the bench, he mobilizes himself. And so the question I have is what in the heck is driving you?
Starting point is 01:12:17 And I think, I mean, I've never had an opportunity to sit down with Michael. I think I've read everything about him, but never had the opportunity to have a conversation with him. I think he would say that he was driven from the earliest years to be a winner. And he would accept nothing short of that. And he knew that eventually he began to realize that it was his energy and his intensity and his dedication to that mission that actually broke him free and enabled him to do things that no one else could do. And he ignited his talent. Energy ignites talent. We never know how much we have until we actually put ourselves on the line. So what would have happened if during that same period, he had spent some of his energy working on his hidden scorecard and the way he went to
Starting point is 01:13:07 the top. Would it have taken away some of the intensity that he would have that he would accept nothing but total success? Would it have deflated some of that and not enabled him to achieve the heights that he would have achieved? You know, that's a question I can't answer. I can only tell you that fulfillment and satisfaction in one's life comes, I've seen it over and over and over again.
Starting point is 01:13:32 And I didn't have this understanding. This is something I wish I'd known these things when I was much younger in my career, even as a father of three sons. I wish I knew it earlier. But I just know that someone like Roger is another example. I mean, as a junior, no one knew that he was going to grow up to be the most dominant and most extraordinary, one of the most extraordinary players in the history of tennis.
Starting point is 01:13:58 And he also was driven. He had a temper. He had to control himself. But there is a balance, and you see it. He's a temper. He had to control himself. But there is a balance. And you see it. He's a family man. He brings his kids on the road. He has twins. And you can see the devotion he has to his wife. And he's changing diapers out on the tour. And he's excited by it. He's figured out there is a way to help him. And I believe it's helped him to become a better player, even in the later stages of his career. Is he a perfect human being? I'm sure he is not,
Starting point is 01:14:32 and neither is Michael Jordan. But what I'm looking for is that sense of balance in a person's life, that they haven't given it all up. And then at some point in their life, realize what the hell is that all about? So I'm the greatest basketball player in the history of the game so far, but I'm empty. I don't feel like I really, I don't feel like that was what I was put on planet Earth to do. What the hell did I do here? And so I think there is an establishment of what your noble purpose is for being here. Mark Twain once said, the two most important days in your life are the day you were born and the day you find out why.
Starting point is 01:15:16 We found that purpose is the single most important element that releases energy. Once you understand that purpose and you develop a sense of what that is, you could say, you know, I'm going to become the most extraordinary basketball player in the history of the game in the hope that I can inspire others to the beauty of this game and to how one can do this and give back extraordinarily to great causes. When you look at the impact that Roger and his wife have had on Africa, on educating young boys and girls in Africa, and all the effort he's done, the schools, and I mean, it's absolutely almost unimaginable.
Starting point is 01:16:00 And he has committed that even when he didn't have these amazing financial resources that he has now. And he will do it even when he didn't have these amazing financial resources that he has now. And he will do it until his last breath. And he has friends that have been with him forever. And he has perspective. I remember a coach that was working with him told me this story. He said, you know, he lost in a five setter in a grand slam and everyone expected him
Starting point is 01:16:23 to win. And it was down to the wire and i won't say who was playing against but obviously it was a great he had this huge party planned afterwards to celebrate this grand slam victory and everyone you know was just thinking well how how was roger going to take this? And he gave this amazing speech after the loss. So gracious, great perspective. And then his coach came up and said,
Starting point is 01:16:59 I suppose we'll be canceling the party after this because of what happened. And Roger goes, what? He says, absolutely not. I want to celebrate. I want to be with my friends. I want to, you know, this was, i got to the finals i didn't win but what an extraordinary opportunity i had here to really push me to my limits i know things i need to learn i'll reflect on it but this in no way i want to go out and have a great time tonight blew everyone away and that was why the losses didn't eat him alive, because that was the only thing he was on
Starting point is 01:17:27 planet Earth for, and that was to win another Grand Slam title and be the greatest ever. What a great story. And I just want to say something that people who are tennis wonks and really know all the specs and feeds of the various players will not find this surprising. But certainly, as someone who only recognized a handful of names in tennis and really didn't know much about tennis, but had heard stories of these seven-foot giants who just serve down upon their opponents like Goliath shooting a missile launcher at a downward angle. And I expected in my mind, I suppose, Federer to be like some of the descriptions of William Wallace from Braveheart, right? He's eight and a half feet tall and he's got blah, blah, blah. I just thought he was going to be this larger than life kind of freak of nature as a human specimen. And he looks like a normal dude. Like you would not pick him out of the crowd at all. No, and he's a normal person when you're with him. I mean,
Starting point is 01:18:30 he's the most normal. He doesn't have this big, if you're one of the greatest, if not the greatest ever, you would think you'd be a little arrogant. There's not an arrogant bone in his body. He's just a normal guy that says, yeah, I've been pretty fortunate. I really like what I've done. I love tennis. I have this love affair with tennis and I will play it till the end of my life as long as I can. But I love my family. I love my life. I love being able to help people and I'm really fortunate. That's how he talks. That's how he thinks. Question for you, and this may seem like a silly or mundane question, but we were just talking about the last dance, which I just seem like a silly or mundane question, but we were just talking about
Starting point is 01:19:05 The Last Dance, which I just thought was a spectacularly well done. It was extraordinarily well done. So well done. I mean, the amount of work that goes into- You get goosebumps multiple times over and over, even though you know the story. Oh, it's so good. It's so, so good. And I came away all the more fascinated by multiple characters, including Michael Jordan, Dennis Rodman, who I knew next to nothing about aside from the crazy haircuts and everything. books, anything about sports or specific figures or teams in sports have you found to leave a lasting impression on you besides The Last Dance? I'll offer one, which is Senna, about Ayrton Senna, which is a phenomenal, phenomenal documentary that had a really big impact on me, actually recommended to me by Joe Gebbia, who is a co-founder of Airbnb,
Starting point is 01:20:06 who's been on the podcast. Are there any other docs, movies, anything at all that come to mind? You know, I love ESPN's 30 for 30. I adored the one on Andre Agassi. I love the story, the documentary on Ray Mancini's life. This is, you know, food for my soul.
Starting point is 01:20:25 I just love these inside, I love the inside story because that's kind of the world I live in. And a lot of the stories I can't tell, but I have such deep appreciation when the honesty and authenticity of an athlete is out there. I love to be moved, you know, I just love to be moved. So I don't have one that, you know, really is.
Starting point is 01:20:46 I mean, there have been so many stories on the Dan Jansen, so many documentaries. And there's one that it shows him at the end and the final. And I used to play it a lot when I was hanging around just because it got me up. And I literally cry every single time I watch it. I can't watch it without going into tears because I was so happy for Dan and so joyous with him in what he had achieved and how he did it. And sometimes I'm a sucker for movies because I get moved. You know, if you were to ask me what is my favorite, I mean, my favorite movies in some genre, I would say, and probably your audience has no idea what I'm even talking
Starting point is 01:21:27 about, but I love the Western genre and I love Lonesome Dove and The Return to Lonesome Dove. I literally can watch that 10 times and it moves me every single time. I don't know what it is about those two shows that move me so powerfully, but I guess I'm kind of, I love great acting and I love Robert Duvall. I think he's one of the most brilliant actors that brings out such nuances in how people feel. And he became Gus McRae and Tommy Lee Jones. I mean, I remember Robert Duvall saying of all the things that he did in his lifetime, what was the one that he actually was most
Starting point is 01:22:12 memorable to him? And he said, I became Gus McRae in Lonesome Dove. I became that character. And that's exactly what happened. It was unbelievable how he immersed himself in that person, and he was indistinguishable from that person. When I see a documentary on an athlete, and I see them really revealing kind of their inner soul and what the demons they had to face, like Andre, how he had to face so many issues, and he was able to transcend them and become absolutely an entirely different person someone that we all so admire and and then he you know ascended to a height that was much greater he'd become number one and he had all these demons driving him and no fulfillment. And then suddenly he reaches this epiphany about what the purpose
Starting point is 01:23:08 of his life was, as Mark Twain said, and he devoted his life to something that was really meaningful. And that was to help kids have something that he always wanted to have himself, security and his education. And so he developed a charter school. And all of his fame and all of his tennis legend was devoted to raising money and to making that happen. And in his Hall of Fame induction, he had a couple of the kids who were there, and they described what had happened to them because of this school that Andre had funded. Andre became a different person.
Starting point is 01:23:38 He became an extraordinary human being, in my judgment. And Steffi Graf played a big role in that, but he got his purpose right. And he aligned his life with his purpose. And he helped so many people in the process. And he became a much better competitor. He went to number one in the world again and dominated like he had never dominated before.
Starting point is 01:23:59 And it wasn't just a flash in the pan. Now it was something he could sustain because he was there for the right reason. Well, I think that is a great place to start to wrap up. And man, Agassi's story, what a story. Just a second that. Holy cow. Yeah. I don't cry much, but when I do, not to sound like the beer commercial, but it was frequently when reading Open, the autobiography of Andre Agassi. Yeah, what a wonderful book, huh? Absolutely fantastic. Holy smokes. pick up because there's the authenticity in that book. And I knew Andre at the Academy. I've known him all the years and what a transformation occurred in him. And it was a transformation that should inspire all of us. And it is around the notion of purpose.
Starting point is 01:24:59 It really is. That's such a fantastic example. I'm really happy you brought that up. And Jim, this has been so much fun. I'm glad we were finally able to hop on the podcast to have a conversation like this for more people to listen to than just the two of us. The new book is Leading with Character. You've written many, many books. You've spent decades doing experiments, looking at the applied research, working with top performers. I've spent time with you. You walk the talk. I really appreciate who you are and what you do in the world. People can find you on the website, jim-laher.com. We'll link to the book. We'll link to everything in the show notes for people, tim.blog. podcast. Is there anything else that you would like to say, any request of the audience, a suggestion to the audience, anything at all that you would like to
Starting point is 01:25:53 share in some closing comments or questions before we wrap up? You know, well, first of all, I'd just like to thank you for the opportunity to interact with you again. I have great respect for you and what you've done and the impact that you've had. It's stunning. I mean, it's actually, you are a top performer and you're really interested in getting to the nitty gritty of issues. It's not just a normal conversation. There's an authenticity there that I think that's what draws people to you, which I think is really a terrific thing. And I feel privileged to be involved in that effort that you're putting forth. And the other thing I would say to our listeners,
Starting point is 01:26:29 I would really appreciate as you go through the material, and if you can stay with the journaling, I'd love to have feedback. I love data. I'd love for you to tell me the impact that this has had, how reading the book, what kind of impact, but more importantly, what was the impact of the journaling? And did you get the notion that now you have, it doesn't make moral and ethical life any simpler, but you have much more confidence that the decision that you've made is going to be more aligned with who you really want to be through thick and thin. And I would just love to have that request that I love to have any feedback that you have around this because I spent the last decade of my life putting that together, researching
Starting point is 01:27:13 it, and I just I'd love to have feedback. So if that's something they can do, I'd love it. What is the best way for them to provide feedback without blowing your privacy on this rather public forum? Is it leaving blog comments on the blog posts that will be associated with this podcast episode? Is it leaving comments for you on LinkedIn? Is there a particular channel that you would suggest? Yeah, they can do it on LinkedIn. They can go ahead on my website and, you know, indicate that they have an interest in or just do that. But they can actually put
Starting point is 01:27:51 comments on the LinkedIn. And if they have an interest, we'll definitely get connected. So there are a variety of ways to do it. And I want to make it as easy as possible. Well, I will not be giving any Google Maps satellite views of your house to this audience. But those who are motivated, those who are impacted, and I'm sure there will be more than a few, can find you at jim-lair.com and also on LinkedIn very easily. And I'll include all of those in the show notes. Also, thank you, Jim, for the very kind words. I really appreciate you saying what you did. And I hope we get to spend some time in person again. I'd love to. Yeah, and I wish you continued success and just keep far north or
Starting point is 01:28:38 south of that COVID. I'll try to keep ahead of it. It's these short legs. I got to really maintain a high RPM. So I'm jealous of your size 15s. Even though you're not seven feet tall, you are taller than I am. Big feet are not exactly a gift. They're kind of a curse. So we'll cover that in round two. So to be continued. Jim, thank you again for the time. Thank you round two. So to be continued, Jim,
Starting point is 01:29:05 thank you again for the time. And to everybody else, it's been, it's been a real pleasure, real pleasure. Absolutely. On this side as well. And to everybody listening until next time,
Starting point is 01:29:16 do exactly what Jim gave as the answer for what he would put on a billboard that billions might see. Metaphorically speaking, that is practice kindness. That is one of the messages I think of what we've been talking about. That is a through line. And until next time, thank you for listening. Hey guys, this is Tim again. Just a few more things before you take off. Number one, this is five bullet Friday. Do you want to get a short email from me? And would you enjoy getting a short email from me
Starting point is 01:29:45 every Friday that provides a little morsel of fun for the weekend? And Five Bullet Friday is a very short email where I share the coolest things I've found or that I've been pondering over the week. That could include favorite new albums that I've discovered. It could include gizmos and gadgets and all sorts of weird shit that I've somehow dug up in the world of the esoteric as I do. It could include favorite articles that I've read and that I've shared with my close friends, for instance. And it's very short. It's just a little tiny bite of goodness before you head off for the weekend. So if you want to receive that, check it out.
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