The Tim Ferriss Show - #618: Roelof Botha — Investing with the Best, Ulysses Pacts, The Magic of Founder-Problem Fit, How to Use Pre-Mortems and Pre-Parades, Learning from Crucible Moments, and Daring to Dream
Episode Date: August 31, 2022Roelof Botha — Investing with the Best, Ulysses Pacts, The Magic of Founder-Problem Fit, How to Use Pre-Mortems and Pre-Parades, Learning from Crucible Moments, and Daring to Dream | Brough...t to you by Wealthfront's high-yield savings account, Eight Sleep’s Pod Cover sleeping solution for dynamic cooling and heating, and Shopify global commerce platform providing tools to start, grow, market, and manage a retail business. More on all three below.Roelof Botha (@roelofbotha) has spent over 20 years building companies in Silicon Valley. He began within the walls of nascent PayPal, which he joined in March of 2000 while completing his MBA at Stanford. He became CFO in 2001 and led the company through both its IPO in early 2002 and subsequent acquisition by eBay. Roelof joined Sequoia Capital in 2003 to help founders build enduring businesses. He leads the US/Europe business as Managing Partner and serves as Senior Steward of the global Sequoia Partnership. Roelof is a director of 23andMe, Bird, Ethos, Evernote, Inside.com, Landis, mmhmm, MongoDB, Natera, Pendulum Therapeutics, Square, and Unity Technologies. Previously, he was a director of companies that include YouTube, Tumblr, Xoom, Assurex, and Eventbrite. He also led Sequoia’s investment in Instagram.Please enjoy!This episode is brought to you by Wealthfront! Wealthfront is an app that helps you save and invest your money. Right now, you can earn two percent APY—that’s the Annual Percentage Yield—with the Wealthfront Cash Account. That’s twenty times more interest than if you left your money in a savings account at the average bank, according to FDIC.gov. It takes just a few minutes to sign up, and then you’ll immediately start earning two-percent interest on your savings. And when you open an account today, you'll get an extra fifty dollar bonus with a deposit of five hundred dollars or more. Visit Wealthfront.com/Tim to get started.*This episode is also brought to you by Shopify! Shopify is one of my favorite platforms and one of my favorite companies. Shopify is a platform designed for anyone to sell anywhere, giving entrepreneurs the resources once reserved for big business. In no time flat, you can have a great looking online store that brings your ideas to life, and you can have the tools to manage your day-to-day and drive sales. No coding or design experience required.More than a store, Shopify grows with you, and they never stop innovating, providing more and more tools to make your business better and your life easier. Go to Shopify.com/tim for a FREE 14-day trial and get full access to Shopify’s entire suite of features.*This episode is also brought to you by Eight Sleep! Eight Sleep’s Pod Cover is the easiest and fastest way to sleep at the perfect temperature. It pairs dynamic cooling and heating with biometric tracking to offer the most advanced (and user-friendly) solution on the market. Simply add the Pod Cover to your current mattress and start sleeping as cool as 55°F or as hot as 110°F. It also splits your bed in half, so your partner can choose a totally different temperature.And now, my dear listeners—that’s you—can get $250 off the Pod Cover. Simply go to EightSleep.com/Tim or use code TIM at checkout. *[07:25] What’s the right way to say Roelof Botha?[08:14] 10 to the ninth: motivation in the margins of a Monday meeting notebook.[11:16] The Ulysses Pact.[13:38] Who was Roelof’s grandfather?[15:47] What is actuarial science, and why did Roelof choose it as his major?[20:05] Advice for young, aspiring entrepreneurs.[21:44] Don Valentine and his 2×2 matrix.[24:59] The founder-problem fit.[27:33] Don Valentine’s succinctness writ green.[29:46] Pre-mortems and pre-parades.[32:40] Why Sequoia is aptly named.[36:38] Keeping the team small can be such a big deal.[41:34] Book recommendations.[44:07] Finding balance in the relentless pursuit.[46:37] What it was like for Roelof to finally achieve his “10 to the ninth.”[47:40] The Sequoia Capital Fund.[49:40] How Sequoia’s fee structure maximizes value for clients and keeps the company strong.[58:15] Failure? It all depends on the scale of your ambition.[1:01:37] How Roelof guides founders who wants to sell too soon and for too little.[1:06:48] Founders Roelof considers influential.[1:09:39] Growing up Afrikaner.[1:12:43] How Roelof set his sights on graduating school in first place.[1:14:24] Silkworms.[1:16:40] What Roelof’s TED Talk about a secondary interest would entail.[1:18:05] Rugby.[1:21:26] Roelof’s physical routines for staying in shape.[1:24:17] Crucible moments.[1:27:18] How Roelof wound up in the world of Silicon Valley startups.[1:34:01] Early days (and challenges) at PayPal.[1:38:05] Memorable failures and the lessons they imparted.[1:44:32] Coping with VC’s high rate of failure as someone who hates to lose.[1:48:01] In case of doldrums, please present homemade pesto.[1:49:15] What Peter Thiel taught Roelof about changing his mind.[1:56:01] How professionalization in VC has developed over time.[2:02:25] Roelof’s billboard.[2:04:58] Parting thoughts.*For show notes and past guests on The Tim Ferriss Show, please visit tim.blog/podcast.For deals from sponsors of The Tim Ferriss Show, please visit tim.blog/podcast-sponsorsSign up for Tim’s email newsletter (5-Bullet Friday) at tim.blog/friday.For transcripts of episodes, go to tim.blog/transcripts.Discover Tim’s books: tim.blog/books.Follow Tim:Twitter: twitter.com/tferriss Instagram: instagram.com/timferrissYouTube: youtube.com/timferrissFacebook: facebook.com/timferriss LinkedIn: linkedin.com/in/timferrissPast guests on The Tim Ferriss Show include Jerry Seinfeld, Hugh Jackman, Dr. Jane Goodall, LeBron James, Kevin Hart, Doris Kearns Goodwin, Jamie Foxx, Matthew McConaughey, Esther Perel, Elizabeth Gilbert, Terry Crews, Sia, Yuval Noah Harari, Malcolm Gladwell, Madeleine Albright, Cheryl Strayed, Jim Collins, Mary Karr, Maria Popova, Sam Harris, Michael Phelps, Bob Iger, Edward Norton, Arnold Schwarzenegger, Neil Strauss, Ken Burns, Maria Sharapova, Marc Andreessen, Neil Gaiman, Neil de Grasse Tyson, Jocko Willink, Daniel Ek, Kelly Slater, Dr. Peter Attia, Seth Godin, Howard Marks, Dr. Brené Brown, Eric Schmidt, Michael Lewis, Joe Gebbia, Michael Pollan, Dr. Jordan Peterson, Vince Vaughn, Brian Koppelman, Ramit Sethi, Dax Shepard, Tony Robbins, Jim Dethmer, Dan Harris, Ray Dalio, Naval Ravikant, Vitalik Buterin, Elizabeth Lesser, Amanda Palmer, Katie Haun, Sir Richard Branson, Chuck Palahniuk, Arianna Huffington, Reid Hoffman, Bill Burr, Whitney Cummings, Rick Rubin, Dr. Vivek Murthy, Darren Aronofsky, and many more.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
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The Tim Ferriss Show.
Hello boys and girls, ladies and germs.
This is Tim Ferriss.
Welcome to another episode of The Tim Ferriss Show, where it is my job every episode, certainly
this episode, to deconstruct, in this case, a world-class performer to tease out the habits, routines,
lessons learned, favorite books, et cetera, that you can apply to your own lives.
My guest today is Rolof Botha. That's spelled R-O-E-L-O-F-B-O-T-H-A. Rolof has spent more than
20 years building companies in Silicon Valley. He began
within the walls of nascent PayPal in the early, early days, which he joined in March of 2000
while completing his MBA at Stanford. He became CFO in 2001 and led the company through both its
IPO in early 2002 and subsequent acquisition by eBay. And we have quite a few stories about all
of that. Roloff joined Sequoia Capital in 2003,
one of the most famed, legendary,
and effective venture capital firms ever
in the history of venture capital
to help founders build enduring businesses,
which he has done many, many times now.
He leads the US-Europe business as managing partner
and serves as senior steward
of the Global Sequoia Partnership.
Roloff is a director of 23andMe,
Bird, Ethos, Evernote, Inside.com, Landis, MongoDB, Natera, Pendulum Therapeutics,
Square, and Unity Technologies. There are more. Previously, he was a director of companies that
include YouTube, Tumblr, Zoom with an X, Surex, and Eventbrite. He also led Sequoia's investment
in Instagram. Speaking of Instagram, you can find him on Instagram at Rolof Botha, on Twitter,
same, and LinkedIn as well. We'll provide all of those in the show notes at tim.blog
slash podcast. And without further ado, please enjoy this very wide-ranging conversation with
Rolof Botha.
All right.
So for those who are wondering why I'm laughing,
I forgot to press the record button and I'm glad that we were able to catch it.
Rolof, so nice to see you again.
It's been quite a few years
and I'm so thrilled that you've been able to make time
and that both of us have been able to make time to
have this conversation. So thanks for being here. Thank you for hosting, Tim, and look forward to
the conversation. So I thought we would start with a question that I asked before we pressed
record on our backup and not the primary, and that is, how do you pronounce your full name
properly if you were in your homeland? My parents would call me Rolof Boita.
Rolof Boita.
Pretty close.
I'm not going to pass for an Afrikaner, but... Your pronunciation is excellent.
I'll respond to that.
I have heard a number of Fireside songs,
in Afrikaans, I suppose it would be,
having spent some time in South Africa in the last year,
but we're not going to spend a lot
of time on that. I want to, though, spend time on note-taking and also different visual cues
that you've used at different points in your life. And so here goes the first question.
The first question is, I have, and you can't believe everything that you read on the internet,
but something in front of me that says you used to have 10 to the ninth power written in the corner of your notepad, I guess, every week when you started at Sequoia.
Is that accurate?
And if so, could you explain why that's the case?
That is accurate.
When I joined Sequoia, it was clear that if I wanted to make it as a partner, you needed to produce meaningful gains.
And I'd set myself the goal of producing a billion dollars in gains for the partnership,
because that would mean that I'd made it at some level. And so 10 to the 9, which is a billion,
was my shorthand of reminding myself what I was striving for.
Now, what was the notepad used for otherwise? And was this on the top of every page or something you saw on a weekly basis? I would review all the decisions for a particular day.
And that would be the notepad
where I'd make notes about the companies
that we were listening to,
my own views on companies,
what did I worry about,
what did I think was interesting.
And so that was the most important day at some level.
We refer to it as the Olympic finals at Sequoia.
It was the Monday partner meeting
and the importance of getting those decisions right.
And so that was the day
where I needed to remember very acutely what was I striving for.
So I'd done this when I was younger too. I don't know if you'd heard this.
I had, and we're going to get to that. Let me ask you, before we flashback and do the
sort of wavy Austin Powers flashback to childhood, which I will do in a minute,
with the 10 to the 9th, did you have in your mind a
particular timeframe for that? Or was it just a reminder of the magnitude of the goal before you,
if you wanted to move the needle? I didn't really have a time to mention at the time,
things have changed a lot in the venture business. Technology has infused so much more of the world.
I keep reminding myself, when I was at PayPal in 2000, there were about 200 million people
on the planet that had internet.
200 million.
That's wild.
And the vast majority of them were on dial-up.
So by the time I joined Sequoia in 2003,
we didn't even have broadband
reaching 50% of the US population yet.
So the numbers were still much smaller
and technology didn't have the scale
that it does have today.
And so I just thought, eventually get to a billion. Now, honestly, I feel like it's 10 to the 10 that you need to strive for because technology has infused so much of what we do.
So let's do, as promised, the rewind to childhood. And I'll let you take this ball and run with it wherever you want to go.
But I did read a bit about your high school system of having your goals visible to you
while you were studying. At least that's based on a bit of reading. I think this is actually from,
it should be accurate because it's from squarecap.com or the articles thereof.
So could you please elaborate on what you did back during that era of your life?
I thought I needed, there's a concept in psychology called the Ulysses Pact, which is this idea that in the birth of Ulysses, he wanted to hear the siren.
So he had all his soldiers or his sailors wax up their ears, tie them to a mast, and that way they could sail past and he could hear the sirens and they wouldn't succumb to them. And so in psychology, the Ulysses Pact is this idea that you make a pact with your future
self, knowing that your future self is going to be weak. And so my technique for doing this,
not having read about psychology yet, was to put notes in front of my desk, on the door,
leaving my room and candidly all over my room, reminding me of what I was aiming for.
And in high school, it was to be the top 10 in my state at the end of high school. At college, it was to be number one.
And I would just put all these reminders of what my goals were. So if I was tempted to get up to
go make a cup of tea or watch television or take a break, I would just see what I'd written to
myself. And I'm reminded of what I need to do if I want to achieve what I want to achieve in life.
Do you still use reminders like that of any type? Or do you feel like you've hit a certain
escape velocity where that's no longer necessary?
I still use some of those. I mean, when I was at Sequoia, as you pointed out earlier,
I had the 10 to the 9. I try to keep track of how I spend my time. When I was in college,
I would literally write down the time that I started studying down to the minute.
And then I'd write down the time that I got up
so that I would have an accurate tally
at the end of the day of exactly how much time
I actually spent studying
instead of just thinking that I was studying
and just loafing around the house doing nothing.
And so I use Evernote to do that.
I organize key things that I want to accomplish
for Sequoia and for each of the companies
that I work with. So I always have this running list of what are the key things you I want to accomplish for Sequoia and for each of the companies that I work with.
So I always have this running list of what are the key things you need to focus on,
the three most important things you need to accomplish for a given company
over the next, say, six months as a reminder of the most important things.
I want to jump next to a headline. And this is, I believe, a headline in a local newspaper when you graduated from high school.
You can correct me if I get any of these details wrong. And it was, and again, I'm not going to
pronounce this correctly because I will play it safe and use my Long Island accent. So,
Botha's grandson is number one, I believe, was the headline. Could you use that as a segue into explaining
who your grandfather was? But also, I'd love to just know how that headline landed for you
and what it felt like. So my grandfather was the equivalent of the foreign secretary for South
Africa. And I think he served for close to 20 years in that capacity. He was ambassador for South Africa to Germany, to Denmark, and to the United Nations.
In his time, he'd met Reagan and Thatcher and Kissinger
and these are the sort of people he interacted with.
And he was a part of the national party of the government that ran South Africa
until the first democratic elections in 1994.
My grandfather was an agent for change.
Even though he worked in the party that was
the ruling party that had enforced apartheid, he wanted to galvanize change from within.
So he was part of the group that announced the unbanning of the ANC in 1990, and he actually
served in Nelson Mandela's first democratically elected government from 1994 till 1996 when he
retired. So he was a very well-known, very
prominent politician. By some measure, when I was a child growing up, he was probably the second
most powerful politician in the country. I was named after him. It was literally, you know,
the convention in the Afrikaner culture was that the firstborn son gets the father's father's name.
And so that's why I was named after him.
But because he was so well-known, it meant that I also lived in his shadow and I was often referred to as so-and-so's grandson, you know, Pappuerta's grandson. And so the headline referred to him,
and I was proud of my achievement and I was proud of my grandfather, but at some level,
I also wanted to be myself and to prove myself and not be always referred to as,
you know, in reference to somebody else.
So we may come back to that, but you seem like someone who has
repeatedly not taken the path of least resistance, which I mean is a compliment for sure.
Let's talk about actuarial science. Now, I must say one of the funniest things that has happened to me
in the last few days is in the process of doing research for this you may know this but
if you throw your name into google the first thing that pops up is role of both the south
african actuary which i love i just think that's fantastic so could you please explain why you chose actuarial science as your degree? And
also, by way of doing that, just explain what actuarial science is.
So I finished high school in 1990, the year the NCU was unbanned. And honestly, at the time,
it was unclear whether South Africa would have a peaceful transition to democracy.
If you'd looked at the history of most other African nations that had gone through this kind of a change from sort of a quote-unquote colonial past, the picture wasn't
pretty. And so when I chose what to study, part of the dimension was, would it give me an ability to
work and live abroad? And actuarial science was something where after you got your undergraduate
degree, you'd study professional exams and become a British qualified actuary. So technically, I became a UK actuary, which meant that I could work in the UK
and Canada and Australia and a couple of other Commonwealth countries. And so that portability
of my qualification was a really important decision point. The other one was the most
difficult degree to get into. You could get a bursary to study for it. My family couldn't
afford college, so
I got an insurance company to actually pay for my tuition. And it was challenging. So what actuaries
do, by the way, is they run insurance companies, pension funds, so whether that's life insurance
or general insurance, and are involved with the investment management for those companies as well.
So think of it as a financial engineering degree. So technically, I majored in Actuarial Science, Economics, and Statistics.
So there's a heavy emphasis on mathematical statistics as part of the degree.
So in addition to the math, and I don't have the full context here in front of me,
but does UCT stand for the University of Cape Town?
Am I getting that right?
I may not be.
Yes, such a...
All right.
Not the university that most people know of, right?
Well, right, exactly.
So I wanted to just confirm that and build off of what you said to add, and this is,
I guess, an indirect quote the way that I'm going to read it.
But Professor Robert Dorrington at UCT has said, quote,
actuaries are trained to think 30 years into the future and accountants
are trained to think a year in arrears. Do you feel like your training or maybe the attributes
that led to you choosing actuarial science ported well to entrepreneurship and venture capital? Or
do you think that's too much of a reach? I think it did, honestly. As I said
earlier, the actuarial degree is about financial engineering, sort of the mathematics of finance,
if you will. And so in a very practical sense, when I was at PayPal, the techniques I'd learned
were useful in understanding the fraud problem that was latent at PayPal. And we were able to
catch our fraud challenges months before others did. And
it's part of the reason that PayPal survived. But of a twist of history that that training actually
was very specifically helpful in that situation. But this idea of thinking long-term, there's a
great article or a concept about the time span of discretion. What's the horizon over which somebody
thinks and plans? And I think part of what we try to focus on at Sequoia
and part of what I think has made me a decent investor
is just trying to think much longer term,
not just thinking quarter to quarter or a year out,
but thinking about the possibility
of what might happen with companies down the road.
And we've had a chance to go read
the original YouTube investment memo, for example,
but there were three founders,
friends of mine from PayPal days when we invested. I was the fourth person really to join the company when
we invested. And there was a way of imagining what might happen if this actually works. What
if it goes right? Because it's so easy to worry about all the things that can go wrong with every
company. So I do think the training helped, but in the classic nature-nurture debate, how much,
you know, was I pre-wired to think that way or not? I don't know. These things feed on each other.
I'm not going to even make an attempt to separate those. I don't think I can do it in my own life. So I won't even presume to be able to do it for anybody else. I would love to
ask you, and we're going to bounce around a lot because I don't want to do this chronologically.
I wouldn't do that if we were just having wine over dinner. So I'm just going to follow my interest here. And then perhaps we'll jump back
to PayPal. So the first question, I suppose, is somewhat chronological. Under what circumstances
would you recommend to a young, would-be entrepreneur that they go into consulting,
or would you generally advise against that path? I would generally advise
against that as a career choice. I chose to work at McKinsey. I don't regret the decision I made,
but for me, it was again, an opportunity to work with an international firm.
I worked at McKinsey from 96 to 98. So South Africa just opened up from sanctions. We'd had
sanctions from 1985 till 1994. The country was starved for
international talent. And so this international firm shows up, I could learn from people from
all over the world, and they would give me an opportunity to either study or to work abroad.
So that was a lot of the magnetism for me to join McKinsey at that time. I think if you're
already in the US, go do something a little bit more direct. The best business school is
actually being in business. It's actually going to join a company and actually experiencing what
it's like. So if that's your ambition, if you want to be a consultant, there's nothing wrong
with that. But I think as a way of delaying difficult decisions about what might happen
in your career, it's a play it safe decision. It not a risk-seeking decision so i have a number of friends including
fantastic meticulous doctor named peter attia who spent time at mckinsey and
peter as one example loves matrices and specifically he loves two-by-two matrices. And I'd love for you to explain who Don Valentin is.
And we're going to explore that a bit.
But could you also explain what his two-by-two matrix was?
So Don Valentin is one of the fathers of Silicon Valley,
one of the fathers of venture capital. one of the fathers of venture capital.
Don grew up in the semiconductor business.
He was a national and fairchild semiconductor back in the 1960s, and he started Sequoia Capital in 1972.
And we should get back to this later, but he made a very important decision calling it Sequoia Capital and not Valentine Capital.
Don had an amazing career as an investor. He backed Apple when a lot of people were unsure about backing a barefooted,
not well-dressed Steve Jobs. He backed Atari. He backed EA. He backed Oracle, Cisco, and the list
goes on. He had a remarkable track record as an investor. And when I joined Sequoia, he was still around, still alive. He passed away two years ago.
And very early on, he pulled me aside and he said, there's a two by two metrics of people
we get to invest in. Exceptional, not exceptional. Easy to get along with, not so easy to get along
with. Your job today, Rulof, is to figure out in which of those four quadrants we normally make money. I have not heard this story. I don't know the answer. I could hazard a guess,
but why don't you tell us, number one, did you figure it out? And what is the answer?
I think you have an intuition for it. It's exceptional, not so easy to get along with.
And the reason is, when you think about the founder prototype or personality type,
most of us encounter challenges in the world and we just let it go.
This is difficult.
This doesn't work.
This frustrates me.
And you just go, whatever, and you move on to the next thing.
Founders are these people who don't accept the way the world is.
They want to change it.
They encounter frustration and they do something about it.
Going back to the Cisco example, right?
The founders of Cisco were the heads of the computer departments
for computer science and the business school at Stanford.
And they were on different networks,
so they could send primitive electronic mail within departments
but not across campus.
And the two of them were romantically involved
and were getting tired of walking across campus to see each other.
They wanted to,
I'm not kidding you.
This is the first internet.
It's great.
This is fantastic.
And so the founding inspiration for Cisco was connecting the networks of the
computer science and business schools at Stanford.
And that's the founding story,
right?
Instead of just accepting the status quo.
And so there's so many other companies we've backed with.
This is the example, right? Jack and Jim started Square because there was a lost sale.
I mean, these personal frustrations are just incredibly powerful. So when you think about
a person who wants to take on the world and doesn't just accept it, that tells you a lot
about what the founder is like. Right. And they're highly likely to push back on
anything that I would imagine that they don't feel is fully aligned with the change that they want to leave in the world or impart to the world.
So let's, if you want to continue along with, or they could be separate,
that you have identified within the data set
of hits from Sequoia, where you've made money?
And by you, I mean Sequoia.
Well, first it starts with an authentic identification
with the problem, that founding inspiration.
Because if you're trying to start a business
for the sake of starting a business, it's so hard.
There are so many challenges on the way
to building a successful company.
If you're doing it for the wrong reasons,
you're going to wilt.
You simply won't persevere.
But if you're deeply motivated by what you're doing,
you'll keep going and you'll overcome
obstacle after obstacle.
And so that to me is one of the key starting conditions
is founder market fit, founder problem fit. I love asking a founder when I meet them,
how did you come up with this idea? What was the eureka moment where something snapped and you
wanted to address this problem? And what is it about the current solutions that you must have
evaluated that frustrated you that you didn't think was good enough? And then the next one is
what's your unique and compelling value proposition?
So having evaluated alternatives and deciding to build something, why do you think what
you're building is so distinct that it has a chance of flourishing and becoming a real
business?
So I can tell you one specific story.
There's a founder, Matt Rabinovitz.
He and I met in high school in South Africa in 1987 at a nerd camp. It was actually called
an academic vacation school, but I mean, that's just a very nice way of saying nerd camp.
And he's absolutely brilliant. He was gold medalist in our National Science Olympiad.
He came to Stanford. He studied physics, electrical engineering. And in 2002, his sister
had a baby that died within a week of birth.
And he was shocked at the state of prenatal testing.
And he went back to Stanford and he learned everything he could about biology and genetics and started this company, Natera, where I'm still on the board.
15 years later, we made a million-dollar seed investment in him in 2006.
Just an idea.
And today, they deliver millions of tests to help people have healthy families.
But it started with an incredibly authentic inspiration for him, which is seeing what
his sister had to deal with.
You know, I've never heard the elegance of this phrase you used before, the founder
problem fit.
But, and I am just a tourist in the startup world compared to
your immersion as an entrepreneur, operator, and investor. But if I look back at all of the
angel investments I've made, the founder problem fit is the defining feature of any of the hits,
not product market fit, which may also exist, but in terms of the hierarchy of weighted importance,
it's this founder problem fit. That's a fantastic phrase. What else have you learned or did you
learn rather from Don Valentin? And it could just be anything that you observed in him,
attribute, behavior, habit, or otherwise, but what are some of the
takeaways from having spent time with him? Incredibly good listener. You think about the
stereotype maybe of an investor who's fast talking and needs to be heard. Don was very
comfortable sitting for an hour and just listening and absorbing.
And then he was very precise with his questions, precise with his notes.
I remember receiving a note in my inbox from Don.
I was confused initially because there was no to or from, so I didn't know who'd written me this note.
So I walked around the office saying, who left this for me?
And people looked at it and said, it's written in green ink.
It's Don.
So Don had exclusive use of green ink in the office.
No one else was allowed to use a green pen.
He loved the color of money.
But he would take a full page, and there'd maybe be 10 words on the page.
They were just so incredibly concise in describing the feedback that he wanted to give about a
company or when he interviewed people. I saw some of his interview notes about people.
Instead of writing two pages of notes about the interview, it was just so crisp and on the point.
And so his ability to distill things very concisely is incredible.
You mentioned earlier the question of what happens if this goes right? And I'm paraphrasing,
but what does this look like, say, five, 10 yearsems and pre-parades, if I'm getting the term correct?
Correct.
It was actually a technique that I picked up from Larry Summers, former Treasury Secretary Summers, is on the board with me at Square.
And he actually joined pretty early.
He's been on the board for almost a decade with me now.
He posed this as a challenge to the management team at Square about,
imagine things go incredibly well over the next three or five years.
Actually write it down. Don't just think about it. Write down, what does that look like? What does success really look like? What does the company look like? What have you achieved?
Which markets do we operate in? Which products have we shipped?
Then go write a pre-mortem.
Things didn't go the way you wanted to.
What does that look like?
And so we've taken that concept.
We actually use it in our investment memos.
So for every investment we contemplate, we write a pre-mortem and a pre-parade.
And when we've had strategy offsites for ourselves, for the Sequoia Capital investment team, we did this too. We had a pre-mortem. It literally said 2030,
autopsy of Sequoia Capital. And what went wrong? What are all the things that are going to cause
us to not be a great firm in the future? And the value of this exercise is, again,
back to the insights from Don, it really crystallizes first-order issues.
Because you can spend all your time scurrying around doing all the busy work.
If you're not focused on the things that will really compound and matter over the next five to ten years, you're missing the boat.
And it's the urgent, important trade-off.
It's all those things woven into a very practical exercise.
How often would you do the premortems at the Sequoia, I suppose, team off-sites?
Every two years. Every two years. I think every year is too frequent because things
just don't change that often. I mean, we may revisit something if there's something that's
really changed. There's a why now. Why now is one of the questions we love to ask. Obviously,
it's like, why now? So, you know, we made an off-cycle decision to open up in Europe, for example, something we hadn't done for a decade.
We kept on thinking about, should we open up an office in Europe?
Should we be on the ground?
Instead, we kept on flying into Europe, and we made some great investments.
We were early investors in Unity and Klarna and several other companies on the continent.
And at some point, we realized there's just so much company formation happening in Europe.
And especially after the global financial crisis, there's a whole crop of young people
in Europe that now aspire to building companies when that wasn't the case before.
So we revisited our assumptions and changed, and that was an off-cycle decision.
Let's dig a little bit deeper on the premortems specifically as applied to Sequoia.
So let's just say you're at an offsite and let's pull a real one to mind. And you're asking
yourselves, imagine the venture business in 10 years time, Sequoia is gone. What happened? Are there any answers that you can brainstorm, that you can
share that proved to be very valuable in decision-making for the firm? Because I will
say for people who don't know the venture capital ecosystem, one thing of many that has impressed me
forever, for as long as I've known about Sequoia, is the longevity
of Sequoia. Are there any examples that you could give of premortem answers that have proven
very important in decision-making? For sure. By the way, the long-lived,
you know that the Sequoia tree is the longest-lived tree in California.
I do. Right. And that's the reason that Don chose to name Sequoia Sequoia.
It wasn't an accident.
He wanted the partnership to outlive him with a lot of consequent behavior and actions.
And he also wanted us to invest in companies that stand the test of time, which I think
we've done disproportionately.
So, you know, the couple of things from the offsides, I think one of the most important
ones is hubris, the downfall of every Greek tragedy, and the extent to which we rest on yesterday's success.
One of my favorite quotes is, no wreath wilts as fast as one that's rested on.
We cannot rest on the past.
And it's part of what motivated me when I joined Sequoia, by the way.
The motto we have inside our building is you're only as good as your next investment.
And I saw that hunger and determination from people like Mike Moritz and Doug Leone who clearly made it in life, and yet they were relentless in the pursuit.
So very important for us as a team to think about hubris.
We need to make sure that we continue to meet companies at the earlier stages of formation. So if you think about the history of Sequoia's investments,
when we invested in Atari or Apple or Cisco,
we were the first investors.
They were often single-digit numbers of people around the company
when we first invested.
When we invested in YouTube, there were three people.
LinkedIn, there were seven people.
Palo Alto Networks, one founder in our office.
Thank you, Pettingham.
If we start losing grip of that early stage
of being in touch with entrepreneurs
right at inception, that's very dangerous for us.
There's this temptation to then drift downstream
and become a late stage investor.
And so that's probably one of the most important things
we talked about in the offsites
is we've got to make sure that we stay
at the fountainhead of company formation.
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Tim. This was a paid endorsement by Wealthfront. So let me ask a follow-up related to that last
point. And this may be getting too into the
weeds, but I'm curious. Early stage investing has become so, I would say, competitive,
or at least the field is flooded with players. Compared to, say, 2007, when I first started
paying attention to the startup investing world. It's almost nothing
like it was today in terms of competition and the sheer number of people willing to write checks
in different forms and different fashions. I would imagine with a famous firm with multiple funds, as you get to larger fund sizes, in order to invest at the
earliest stages and have those offers be accepted without over-diluting the founders,
it seems like you would have to amass an army of people to maybe handle that to have sufficient
capital outflows to make the entire operation work.
How did you guys think about solving for still investing at the very early stages as the firm
and the funds grew? We don't want to hire an army of people. Our investment team, candidly,
is about unchanged over the last decade. We only have about two dozen or so investors in our US
and Europe business.
Because if you want to make good investment decisions, you need to have small decision
making groups. Committees don't make great decisions because then you average to the mean.
And great investments depend on outlier instincts. And we are looking for the outlier founders,
the founders who dare to build really exceptional companies, not just investable companies.
So we've tried to keep the team small.
We've also kept our fund separate.
So we have a seed fund that's distinct from a venture fund that's distinct from our growth
fund.
And the teams are lined up against each of those because I think what you point out is
a real risk that if you have, I'm just going to make it up.
Let's just suppose you have one pool of capital.
You have one $10 billion fund.
Making a $500,000 seed investment in something promising seems kind of irrelevant.
It's a rounding error. And then the whole team starts chasing what they think are bigger
investments. And so that's one of the dangers that we've guarded against. So we have separate
teams focused on different areas. And the key is to look at the multiples. It's not about the input.
Many of these small investments we've made have turned into very large gains.
It's not about how much you invest.
It's about the impact it can have.
In terms of the competition, by the way, I actually think it's fantastic that there's
this much competition.
Because what used to be a cottage industry in the 1980s and 90s, because that's just,
it wasn't a big market.
I'm not saying that dismissively.
It was just, it was a smallish industry. The industry has had to professionalize. The beneficiary of that
ultimately are the founders. We've had to up our game. Yes, we had a talent team when I was still
at PayPal. Sequoia had a talent team, but it was one or two people. Now we have 15. And we're just
delivering many more services to startups to help these companies succeed,
to give them an unfair edge and a chance of outside success.
So I think it's really in service of founders.
It's fantastic that the business is like this.
It makes it more competitive, but it's all right.
Yeah, I think you guys are going to be fine.
I mean, it's also, I think, incredibly advantageous to build a winning streak and to have the track record that, say, a firm such as Sequoia has because you also have a selection bias with inbound with maintaining a smaller team as opposed to a larger scouting team that's going out and canvassing sort of every corner of the landscape.
Is that a fair comment or do you think that's, is there more to the story that you'd like to flesh out?
I think it's true.
We're blessed by having the history we do.
So the companies that we backed when they were private today account for over 25% of the total value of the NASDAQ. That's wild.
Over a quarter of the NASDAQ were companies that we backed when they were private. No other venture
firm comes close. So that is an incredible achievement, and it means
that we're a magnet for other opportunities, often because of sector expertise
or experience. So because I'm on the board of Unity, I might disproportionately get
people who work in VR and AR because they're developing on the Unity ecosystem. And so that gives us access to this.
There is a way in which the industry success begets success for sure. But it can also be a
curse because if you have a lot of inbound, are you spending enough time thinking critically about
where you want to spend time, where the opportunities for tomorrow might lie? And so there's a danger there that you may spend all your time just taking
inbound opportunities instead of pursuing the best founders and the best companies.
So there's a balance there.
Rolf, what books, if any, come to mind as books that you have
recommended or gifted the most to other people?
The two different ones.
There's Man's Search for Meaning by Viktor Frankl,
which invariably shows up on these lists of, you know,
a hundred books you should read before you die,
which really had a big impact on me.
So open about it at Sequoia Founder events.
I've given it to many people.
I just think the book is amazing in terms of helping clarify what it is that motivates you and what drives you.
What is your purpose? Because we're not really driven by monetary rewards or pleasure by itself.
So that to me is a fantastic book. The other one is an annual series called America's Best
Science in Nature Writing. And it's a collection of about two dozen articles
from American publications written for a lay audience
across a range of topics.
You know, it could be what's the latest insights
from physics and astronomy to what's happening in genetics,
what's happening with anthropology or things like that.
I mean, it's absolutely fascinating.
Could you give us, and it doesn't have to be short, certainly,
but I wouldn't expect you to re-deliver
any of your presentations.
Why has Viktor Frankl's book
had such an impact on you?
And it is an exceptional book, to be clear,
but I'd just love to hear
how it resonated with you or impacted you.
I think it reduced very clearly the need to think about what motivates you.
I mean, the fact that he was in a concentration camp, you've obviously read the book, and
it's not a story about the life in a concentration camp, which is horrific, but the fact that
he wanted to live, he wanted to survive because he wanted to recreate his work.
His manuscript was taken from him when he was sent to Auschwitz in the first place.
And part of what he learned when he was in the concentration camp was that some people gave up.
And that even though the population in the prison was Jewish, the mortality rate actually increased around Christmas and New Year.
Because it was a marking of time and a reminder for people that they maybe had no more hope.
Or if they knew that their family members had died, they gave up. So this idea that whatever
it is that motivates you, your purpose might be your company, it might be your family,
it might be your hobby, whatever it is, but identifying what it is that really motivates you
and leaning into that and not pretending that you're actually motivated by fame or fortune
or some other superficial motivator, I think it's just incredibly clarifying. I'd like to ask you about a term you used earlier
with reference to some of the other general partners at Sequoia, the relentless in pursuit
piece. And I'd like to ask about this because one thing I've observed in some of my friends who are
serial entrepreneurs who have had massive exits, I mean, they have become wealthy beyond
their wildest dreams, is that this relentless in pursuit or relentless pursuit can produce
incredibly good outputs in terms of objective wealth creation, job creation, solving problems
in the world, but it doesn't always translate. And in fact, it seems sometimes to be inversely
correlated to contentedness or a feeling of peace or happiness. How do you think about,
if you do, and maybe the question is just the wrong question, but balancing the relentless pursuit
or counterbalancing it so that you don't always feel discontent.
That's difficult because if you're not a little discontent,
I don't think you're alive.
Probably true.
It's why people say, oh valley's dead innovation's dead really like
there's so many problems to be solved as long as their problems oh the opportunity yeah so yeah i
don't think silicon valley's dead or tech is dead no absolutely i think the people that i found who
ended up getting unhappy wasn't because they were still in pursuit of something. It's actually that the pursuit was over.
It's the getting, not the having, that makes you happy.
And so, unfortunately, I've seen founders where they've had a big exit and maybe the company was acquired.
And what do you do then?
And maybe you can borrow from analogies of athletes often, right,
the peak of their career is when they're 28 or 32, whatever the case is,
but they peak relatively early in their life. And then, oh, you're the person who once was that,
as opposed to what you are now. And I think that's very hard to deal with. But I've seen
like the Instagram founders who I worked with, got involved with them very early,
and they're just incredibly well adjusted. Company was acquired. It's been a huge success,
massive impact on the world. And the two of them are just building and having fun,
and they've found all sorts of other pursuits to keep them engaged.
And they clearly haven't suffered from what I described
because they found another outlet for meaning for themselves.
Do you remember when you hit your 10th to the 9th?
If you do, could you tell us about that experience?
I probably can't get you the precise year, but it was probably about five, six years ago when I'd reached that. I think it was
after the IPOs of MongoDB and Square
now called Block. I think after those two IPOs and Atera's IPO
I'd achieved that milestone. Sorry, what was the other question?
What did you do? How did
it feel? Did you pause to celebrate?
Or were you just like, all right, now it's 10 to the
12th, let's get moving, folks.
I definitely celebrated a little bit,
but it's not over, because there are
other interesting companies to be built.
And even more importantly for those companies,
I'm still on the boards of those companies,
because they're still so early in their own innings.
There's so much more to be done at these companies.
I don't know if we have time to talk about the Sequoia Capital Fund, but this is part of the thing I've realized.
Sure, we have all the time in the world.
Go for it.
Yeah.
Last year, we conceived of and launched this thing called the Sequoia Capital Fund. And for a long time, I'd been frustrated that the venture capital model was built on this idea of a 10-year closed-end fund cycle.
And it was first invented in the late 60s, early 70s, and no one had questioned it.
And there's this presumption that because you have such a short-lived fund life, that when a company goes public, you should distribute and move on to the next thing.
But the truth is that many of the great companies endure and they keep compounding.
And so with most of our companies that have gone public, the majority of their market cap accrued
after the IPO, not before the IPO. Square today is worth 10 times what it was worth at the IPO. So almost definitionally, 90% of its market cap was created after the IPO.
So why sell after the IPO?
Why leave the board?
What about all the other fun company building to be done?
I mean, that's the thing that really floats my boat is working with entrepreneurs to help
them build businesses.
And for me to have the founder call me and say, listen, I'm resting with this issue.
Can you please help me?
That's one of the most gratifying things that I have in my job, is being able to help on that
journey. So what is the structure of the Sequoia Capital Fund? So the structure we created is
essentially an open-ended fund that'll become the sole investor in all our future private funds. So
we'll keep organizing private funds. And part of the reason is what we described earlier.
If we have a single pool of capital,
it dilutes attention and focus.
So we'll still organize a seed fund,
a venture fund, and a growth fund.
And those will be time-bound,
have dedicated teams,
a certain amount of money,
and it's accountable for the returns
that it generates in a given vintage.
But all the capital comes
from a main Sequoia Capital Fund
where we have cash,
but we also have some of the longstanding positions
of our enduring businesses,
where we believe the companies have an ability
to compound for many years after the IPO.
So that's the spirit of the investment structure.
Okay.
I'd love to ask some probably naive questions
and feel free to give me a wrist
slap if they're stupid questions, but this is deeply interesting to me. So the first question,
actually, I'll just give you two questions and you can tackle them in whichever order you'd like.
The first is understanding, and I have seen, it might have been published by Sequoia,
it may have been Benchmark or someone else. But looking at the financial outcomes, if you had held their private investments and sold as soon as lockup expired when these companies went public, or if you had invested the first day you could invest in those companies and held for X number of years and you would have made more or just as much by investing as a public market investor, which blew my mind. I can't recall the source,
but my question, I guess, is with the assumption that a lot of this value will accrue post-IPO,
why not just distribute in kind and then let other people, the LPs, decide if they want to
hold or sell? And then the second question is the Sequoia Capital Fund, and presumably there are limited partners, entities, institutions, and maybe individuals who invest in the Sequoia Capital Fund.
How do you pitch an open-ended fund to a pension fund or an endowment?
Yeah, maybe you should spend a second just on who our clients are.
So in Sequoia, we work for what we call great causes. So if you come to visit our office, our conference rooms are actually named after our longstanding limited partners.
So the Ford Foundation, the Wellcome Trust, Stanford University, MIT, Harvard, Dana Farber Cancer Institute, Boston Children's Hospital.
These are the people we work for.
Got it. We put their names in the door as a constant reminder that when we generate returns, they're
the ones who benefit.
And there was a period, actually, as a short digression, a couple of years ago, we thought
about whether we had the right fee structure for our business.
Because we're capitalists, we teach our companies that they should figure out the right price
for their product, and we have excess demand for people wanting to invest in our funds. So why don't
we raise the prices? Why don't we charge even more? Could you just explain for people who are
not familiar with venture capital, just the typical fee structure or your fee structure
at the time so they understand how venture capital firms make money? Sure. The typical
structure is to charge a management fee as a function of the
fund size. So typically it's two to two and a half percent of whatever the fund size is that you
charge to pay for salaries and rent and research, all that sort of stuff. And then there's carried
interest, which is a share of the profits, if any, that we generate. And the carried interest varies
between 20 and 30% based on a
firm's history and their performance history. So let's just say that if you invested 100 million
and you turn it into 200, and let's just say your carry was 20%, there's 20 million. So only 100
million of gain, obviously. 20 million would go to the partners, and the limited partners would get
180 million in that scenario, in that example.
So that's how fee structure works.
So we actually talked about whether we should raise our fee structure because people were still going to invest in us.
And we actually made an affirmative decision to not do that
because we're very happy with what we earn.
And we appreciate that the majority of what we generate goes to great causes.
It goes to education.
It goes to medical research,
poverty alleviation. The Ford Foundation was helping to fight apartheid in South Africa in
the 1960s before I was even born. So we're proud that these are the people we work for.
Because we've had such a long history with them, we invited them to roll into the Sequoia Capital
Fund. And 95% of the dollars that were eligible to roll into the Sequoia Capital Fund did.
So they are the same investors
that have rolled into the structure
and we've had decades of experience with them.
We have clients that have been clients of ours
longer than I've been alive.
And they'll be clients long after I've gone.
And that's the way we want it.
We want our LPs to outlive our GPs.
GP is the general partner,
the people who work at the partnership.
And we really care about that.
That's part of this long-term orientation we have at Sequoia.
So to answer your, do you want to go to the other question?
Yes, please.
Sure.
So the reason we ended up with the structure, because it's a fair question, we talked about it.
Let other people decide.
Why should we hold the shares?
Here, XYZLP, you can take the shares and decide.
If you're an endowment or a foundation somewhere, you're managing a couple of billion, maybe if
you're a big university endowment, you have 20 billion or something like that. You don't know
this latest company that we've just distributed. And so what we found is that our LP is almost
exclusively sell as soon as we distribute. And part of what we observed, we did other analysis,
which is if we'd waited 12 months longer than we actually did to distribute, what additional return
would we have generated for our LPs? And that was a lot of what informed the decision to form this
fund. I'll give you a concrete example. At the point that Square went public, the gain for our limited partners was about $140, $150 million at IPO. And we waited.
We waited several years in that case to distribute. And we ended up generating well north of a billion
dollars for LPs in that case by being patient because I was on the board. I'm still on the
board. I'm involved with the company. I understand their prospects. And I just had a different view
that the company's share price eventually was going to catch up with its performance.
So question on the research, if you look at the data and you have each of your portfolio companies
value at time of IPO, and then there's lockup or whatever it might be. And let's just say, even if it's hypothetical
that you do the math on what the value would be at that point and then 12 months later,
and you've made the decision to hold, what percentage of the time with your portfolio
company is to date roughly would you say the value is higher versus lower after an additional,
say, 12-month hold period.
I don't have the precise number at my fingertips, but it's the majority.
Yeah.
That's good enough.
Yeah, I was just wondering.
The overwhelming majority, I should say.
Yeah.
That's the case.
Obviously, you know, past is no guarantee of the future, you know, disclaimer,
disclaimer. But the thing that's even more important, and I don't know if you've run across
this book by Sebastian Malaby called Power Law, of course, it was recently published.
It has been recommended to me. I'm sure it's amazing. His book, More Money Than God,
on the hedge fund industry, I thought was exceptional. So I haven't yet read
the Power Law, but it's been recommended. But please continue.
I'll second the recommendation.
The reason he chose the title for the book is that our industry follows a power law curve.
You know, Sequoia Funds, I can just cite some of the parameters roughly.
In a typical venture fund that has, let's just say, 35 to 45 companies in a given vintage,
in a given fund, we probably have a third of the companies that
fail to recover capital, which may mean there's a complete write-off, or it may mean we only
realize 50 cents on every dollar we invested. But it's not a success. Then there is a whole
group of companies that have modest success. Maybe you get your money back, maybe it's a 2x or a 3x.
But what really drives the performance of the fund is the typically five to eight companies
that end up being 10x companies, 10x returns. And the key is that the ones that get to 10x
sometimes run, and they become 55x, they become 100x, they become 200x returns. And so when you have a YouTube, an Airbnb, a Unity, a Snowflake, Palo Alto Networks, WhatsApp, Stripe, Square, you have these companies.
They're completely blown out on the right-hand side.
And so you get a power law curve if you look at it mathematically.
It's just a very steep curve where a small number of investments really account for the majority of our returns.
So in our history, between 5% and 15% of the investments we make
account for over 80% of the returns.
Sounds about right.
And so to your question about holding off to the IPO window,
it's not just that even if it's 50-50, whether it goes up or down,
it's what's the asymmetry, the ones that keep compounding.
Look at the scale that has been achieved by a company like Google over time. That's the kind of compounding potential that exists, not with all businesses, clearly. There aren't too many trillion-dollar companies out there, but when you get them right, they can make a big difference. amateur tinkering in startup investing is,
Tim Ferriss, you don't know what the hell you're doing with public investing.
Do not sell after lockup
because you have clearly no idea
which companies are going to end up compounding incredibly.
All of my worst mistakes have been panicking.
I shouldn't say panicking.
Well, actually, this is a perfect frame
for a question I wanted to ask you. On, actually, this is a perfect frame for a question
I wanted to ask you. So on one hand, I can look at, for instance, selling Shopify right after
lockup in retrospect from my financial position now and say, that was a stupid mistake. It cost
me a hundred million plus dollars. I should have made a different decision. However, I can also take the counter position and make a very compelling argument for why,
even though now it seems like I made the wrong decision, that the absolute dollars at the
time were a life-changing amount for me then.
And so it was a logical decision. And I use that as a segue because, please correct me if this is wrong, but I found a supposed quote from you, which was, you know, PayPal was a $1.5 billion acquisition, and today it's a company worth over $300 billion. I'm not sure of the timing of this article. And Mike Moritz was on our board. And Mike, I think, saw the potential
and pushed us and challenged us to think longer term. And what did we know? What did I know?
And I made the wrong decision. I didn't quite fathom how much potential PayPal had as a business.
But I imagine that it had a significant impact on your life. So I'd love to know if you still feel that was the wrong decision
and also how you talk to founders about this. Because not every slamming of the briefcase,
Zuckerberg style, walking out on Yahoo after a multi-billion dollar offer works out. Sometimes
it backfires. Do you still think that was a wrong
decision for you? And if this quote is even accurate, and how do you talk to founders about
this kind of thing? So the question I ask founders is, my partners tease me because they know that
this is my question, and it's, what's the scale of your ambition? What are you aiming to achieve?
Are you interested in a company that gets to 100
million in revenue and that's the end of your ambition? Or do you want to blow past 100 million
in revenue on your way to a billion in revenue? Quick question. Sorry to interrupt. At what point
do you ask them this question? Because I imagine if it's in a pitch meeting, they know the right
answer. But when are you asking them? In a bench meeting, often. And they may not have thought about it,
and it's not to be critical.
Often when you're a founder,
you just found a problem that you're passionate to solve,
but I'm still interested to understand,
where do you want to take it?
Are you trying to build a small company?
And again, that's fine if you want to do that,
but we're looking for outliers
who want to build really, really big businesses.
That's the business we're in.
And I want to make sure that there's an alignment and that we're on the same page.
That your ambition matches what we're looking for.
So that is the scale of ambition question.
Critically important question to try to ensure to the extent possible that you're on the same page.
Let me throw out, this is a thought exercise,
hypothetical, right? Because I've seen it happen with founders I know.
They start off, they have incredible founder problem fit. And in the beginning, their scope
of ambition actually is quite modest, right? They just want to be able to buy snowboards online or whatever the hell it is right it's not to build an enormous company and then partially through competency partially through
timing partially through luck they end up having tremendous traction and then let's say they
end up in a pitch meeting with you you you end up investing. And then years later, fortunately,
the company's doing really well and they get an acquisition offer. And let's further say that
these two founders come from middle-class families. Maybe their parents made 50 grand a year.
And one founder wants to swing for the fences and say, YOLO, it's all or nothing. Although in this
day and age, I mean, they've
probably taken some money off with secondary and so on. But let's say the other really wants to
cash out because they're looking at how their life would change. And they're just saying,
you know what? This is a bird in the hand. I don't know what the future holds. I want out.
How do you navigate a situation like that?
And maybe the fast answer is if we can,
we just buy out founder B.
But how do you handle a situation like that?
And you alluded to it, secondaries are so important.
At PayPal, we did a small secondary in 2001.
You know, people talk about it as though it's a recent invention.
It was around 20 years ago.
And I remember going from having been a student, still paying off student debt.
My net worth was negative in 2001.
And we did a secondary, and I think I got $50,000.
I felt rich. I mean, it was transformative. I could
actually travel and I could stay in a hotel and it was really amazing to have this experience.
But the reason I mentioned this is in the summer of 2001, eBay made a run at us in August. And I
think part of what stiffened our backbone was that we'd all taken a little bit of money off
the table. We were such a young team and none of us worried about making rent next
month. And it was a really important, I think, ingredient to us pursuing the IPO and getting a
far better price. We got triple the price that they offered that summer, 12 months later.
So it was a wise decision to have done that. So I love being able to provide secondaries for people.
And then there's a conversation with people
about the meaning, going back to Viktor Frankl,
you know, just what is it that you want to do?
Do you really think having the money
and having the beach house is going to make you happy?
Or buying this, you know, fancy car?
Because then what we often do is we'll put them
in touch with founders who've been in that predicament
and have them speak to them and talk about the regrets
about maybe having sold too early.
Do they ever run into someone who says, you know what, given your specifics,
I think now is the right time?
Yes.
That has happened.
I mean, and it's part of what we try to do, just given our experience,
is try to shepherd the conversation and to let
people know, look, we have this front row seat to hundreds of portfolio companies. I've got the
unfair advantage that I've seen many, many more companies unfold than you have, the founder.
You've obviously personally seen many companies. And so I can't give you a perfect prediction,
but I've got to tell you, you're in this outlier category. You're in this one in 10 companies that
we see that really just has outsized potential. And I think you're going to regret letting go. And sometimes it's not the
case. We're valiant. We made an effort. We thought the company had a shot and sort of it's ended up
where it's ended up. And I think this is a good acquisition offer. It'd be a good home for your
team and your technology will end up flourishing with somebody else at the helm. And that's
happened sometimes where the companies have really flourished being acquired
because that company has the right distribution,
maybe for the technology.
And that also is gratifying for the entrepreneur
because their creation sees life and flourishes,
not just because it's an independent business.
For people who don't know what secondary transactions are,
would you mind just defining that quickly?
I brought it up, so I should have defined it.
You're far more qualified to do this. So if you wouldn't mind.
A primary issuance of shares is when a company sells equity in the business as part of raising capital. So the company sells a million shares at $10 a share, and they actually raise $10 million
that goes into the coffers of the company to help the company pay for payroll and for helping to
grow the business. A secondary transaction is where the money doesn't enders of the company to help the company pay for payroll and for helping to grow the business.
A secondary transaction is where the money
doesn't end up in the company's balance sheet,
but instead it's just a secondary transaction
between two individuals that are unrelated.
So an employee of the company,
a founder of the company,
sells shares to somebody outside
who's interested in owning shares in that company.
And so the company doesn't raise money.
It's just the founder sells $100,000
worth of
shares to an investor. That might be an example. Perfect. Thank you for that. So we've talked about
the counsel you might provide founders. I'd like to turn that around and ask if any founders come to mind who have had a large impact on you in any capacity.
And that doesn't need to mean, of course, through financial magnitude of their outcomes.
Several.
I think it's interesting.
One of my partners actually pointed this out that when he first got into the business,
he had this impression that you should always maintain a delineation between your professional
and your personal life and that you shouldn't mix the two.
And that he found it interesting that I seem to be doing something different because I
was very close to the founders I work with.
And I'd help them with a pediatrician recommendation or have dinners with them on weekends or sometimes
travel with them for family vacations and things like that. And so maybe it's just my style. I've ended up really
enjoying the long-term relationships I formed with founders. So we spoke about Matt Rabinovitz
earlier, the person I'd met in high school. He's become a very dear friend given his background
in genetics and what he's exposed to in the healthcare system. He's actually volunteered hours and hours
over the last 12 months,
helping me with a close family member
who has a medical situation.
And it just warps my heart
to see somebody who's so busy running a company
make that kind of a sacrifice.
I didn't even ask.
He just volunteered.
So it's through loyalty
and being involved with people for a long time that you can build those sort of relationships
to me is deeply meaningful. The Harters who run Eventbrite, and Kevin was the founder of a company
called Zoom with an X, not with a Z, that we'd invested in as well. They've become close personal
friends. And I don't know, just it makes life so rich when you can have these relationships with your founders.
That, to me, has been a big part of the job, honestly, that I've enjoyed.
Is that something that comes from your own family experience, your cultural upbringing?
Is that something you made a point of doing in terms of fostering these types of relationships after arriving in the
U.S.? Where does that come from? I think it's a talk I listened to from Esther Perel. I don't
know if you know her. I do. I met her a couple of years ago and she talks about how you sometimes
grow up in a society or in a family where there's the balance around relationships or transactions.
You can imagine some cultures are very transactional and you're fearful and you're
out on your own or you're in a society or in a family or a culture that is more nurturing and it's more about relationships.
And I think I grew up with relationships.
And so I think it's part of the way I grew up that I value those.
So I think it's informed the way that I behave in business too.
Let's zoom back for a minute.
This is as opportune a time as any.
Am I correct that you did not grow
up speaking English at home? Correct. Okay. So for most people listening, I would imagine
they don't have much context on your home culture. Could you perhaps describe some of the
defining characteristics of the culture within
which you grew up? In the same way that if someone said, hey, you lived in Japan for a year, what are
some of the defining characteristics? I could pull out a few things that I think really characterize
and set it apart in a sense. How would you do that for the culture in which you grew up?
For the Afrikaner culture?
That's right yeah uh so at a family level it i guess started
off with a bump my mom was 16 when i was born my dad was 18 so i doubt i was planned she finished
high school with me and needless to say they were young and in love but probably not compatible so
a couple of years later they got divorced and my mom moved back with her parents, who by then were in their early 40s.
So they were, in some sense, also an extra set of parents for me.
And they had a huge influence in raising me.
And my grandmother, in particular, was just an incredibly warm, gregarious person.
Everybody knew who she was, and maybe some of the loyalty that I exhibit in the way that I operate came from her,
either genetically or through living with her. So it was a very warm family. It was a sort of
family where if a friend or a distant relative showed up on a random Thursday night, you just
assumed that you had enough food to cook for them and that you were going to have a dinner together.
It was that kind of an environment. There were always people around, always people visiting.
But then my mom remarried and we moved to another town that was about a thousand miles away from Pretoria, where I had been born. Hence, I needed to start to speak
English because I moved to a city that was predominantly English, not having spoken it
before. But it meant that I grew up in a different place and I was a bit of an outsider. I was
prejudged, especially in the community that viewed itself as more liberal.
There was a sense in which my grandfather was viewed as being very conservative
because he served the national government.
And so I faced an enormous amount of prejudice where I always felt as though people judged me
before taking the time to get to know me,
and that I had to earn their trust and sort of show who I was over and over.
And that was daunting in some respect.
But I definitely felt like a bit of an outsider when I moved to a new city.
I went to an Afrikaans high school.
And then I realized that if I wanted to live abroad eventually, I needed to improve my English.
So I chose to go to an English university,
the University of Cape Town, purposefully.
And just to give you a sense of the challenge,
I remember in first year math, I got a problem wrong because I literally didn't know what the word isosceles meant because I'd done math in Afrikaans
in high school. And we had a completely different word to describe an isosceles triangle. And I
could solve the problem, but I didn't know what the word meant. And these are the sort of little
things that you trip over when you try to switch your principal language.
Now, I remember you mentioning,
and I'm not going to get this perhaps exactly right, but you wanted to be top 10
in the state or the province or the region, and then you wanted to be number one in college or
university. Why did you go from top 10 to number one,
not number one to number one?
Did you start raising your sights,
or was it easier because the pool was smaller?
I'm just curious,
because you seem like a second place is first loser
kind of guy, not to project,
but I'm just curious how you went from top 10 to number one.
So the end of high school, unlike the US where you write SATs and ACTs, I'm not learning
because I have kids that are eventually needing to go to college.
So all these new things I have to learn about.
But in South Africa, you write standardized exams at the end of high school.
So if you're doing math, everybody writes the same math paper and it gets graded by
people that are not affiliated with your school for neutrality.
And so that was difficult because I was doing English as a first language,
even though I was an Afrikaans speaker.
And, you know, so you've got languages, you've got,
I knew I could do well in math and science and things like that,
but it was a bit of a crapshoot to know if you'd get number one.
And they only published the top 20, but I thought I could make the top 10.
So that I thought was a realistic, honestly. When you get to university, you know, you could
choose your subjects a little more purposefully. And I knew that, you know, within that cadre of
studying actuarial science, maybe I knew who the individuals were, and I became,
maybe I became too cocky, maybe it was dangerous, but I thought I could be number one. So
that was my goal. This is going to seem like a bizarre question, but since you brought up your kids,
I read that at some point they were raising South African silkworms. Now,
I wasn't even aware that silkworms were a thing in South Africa. How did your kids end up raising
South African silkworms? It's just not the first thing that comes to mind when I think of pet,
not to malign South African silkworms. It's just not the first thing that comes to mind when I think of pet, not to malign South African silkworms as pets. They went to the African silkworms. I mean,
I bought them here in the US. Okay. It's hilarious. Then I read whatever source I had,
had them done as South African silkworms. So I'm like, wow, I had no idea. Okay. That makes more
sense. Yeah. Well, last time I checked, they came from Asia anyway. So I don't know who,
you know, I mean, there was this secret in China, right?
They had all these Waldorf gardens because they didn't want Western traders to understand where silk actually came from.
So it was a hidden secret from the West for a long time.
So I guess when I was a kid, we had, it's just one of the things you do is you learn about silkworms and you buy a couple of eggs from somebody in primary school.
And there are enough mulberry trees around so you can feed them and you actually observe the full life cycle.
And eventually they become moths and mate and lay their eggs and die. up with a complete mess because we had thousands of silkworms to the point that the little mulberry
tree we had in our garden couldn't provide enough trees. So I was driving around the neighborhood in
Los Altos and I would try to find mulberry trees that had overreached the boundaries or, you know,
people, fences, and I would go there with bags to steal leaves.
Mommy, mommy, what's that strange man doing by the fence?
That's incredible.
Avenger capitalist caught stealing mulberry leaves.
That is really funny.
Oh, man.
But it was actually fun, by the way.
My daughter ended up running experiments with them.
So you get white ones and you get zebra ones. We call them zebra ones. They're
white with little black stripes. And my daughter ended up running experiments where she segregated
them to see how the genetics would line up. So she was doing a little controlled experiment,
which was probably a clue that she wanted to be in biology eventually.
Well, you know, if dad's reading the America's Best Nature and Science writing on an annual basis, this leads me to want to ask about questions about interests outside of, say, venture capital or investing.
If you were invited to give a TED Talk on the main stage, but you could not talk about investing. What topic might you choose?
Probably genetics. I'm really fascinated by what's happening in the field of genetic engineering.
Please elaborate.
I mean, we happen to have a company in this space that's helping with delivery of CRISPR,
but I mean, the point is not about investing. It's about programmability of biology. And it's helping with delivery of CRISPR. But I mean, the point is not about investing. It's about programmability of biology.
And it's the reason I got interested
in having us invest in ATERA a long time ago
is I was starting to read about genetics,
not having studied biology at college
because I went in a different direction.
But when the Human Genome Project concluded,
it really opened my eyes to what was possible
with the information that we have in genetics.
And so whether that's for diagnostic purposes, but now the ability to engineer,
to treat disease, and there was just a drug approved today actually for treating blood-borne
cancer disease that is reliant on genetic engineering. So this idea that we can treat
human disease with precision genetic engineering absolutely blows my mind.
So that's the field that I'd want to study if I had infinite
time. What would the runner-up be? Do you have any other pet obsessions,
former potential career tracks that you gave up on or put aside if you want to put it that way?
Anything else that would be runner-up for... I love rugby. Rugby. I really love rugby.
I think it's one of those, because I grew up in South Africa, it's the Afrikaner sport of choice
at some level. And I think when I moved to the United States, it was one of those anchors back
to the country for me. It was something for me to talk about with my brothers and my dad and
my grandfathers gave me an excuse to keep in touch with the country and so it's an unnatural and unhealthy obsession i realized but i do love the
sport and i used to play until i got a pretty bad concussion if you could see this little gray patch
over here yeah is that really from the impact no really yeah i was playing for stanford and i got
a spear tackle right on this spot and I was not unconscious.
9-1-1 ambulance showed up. I woke up two hours later and I was inside the CT scanner and I had no idea where I was. And after three, four months of persistent headaches, I realized that was the
end of my non-money-making rugby playing days, but I'm certainly an enthusiast as a spectator.
You know, I will say I, for most of my life, knew nothing about rugby. And then in the
process of doing research for The 4-Hour Body, my second book, spent time in South Africa at the
South African Sports Science Institute with a professor, I think he was a professor, at least a
PhD named Tim Noakes. Exactly right. Yeah, he's well known. Yeah, with Tim Noakes and did all sorts of tests and proved through muscle biopsy that effectively
my enzyme levels are worse than Homer Simpson, it turns out. But in the process, I was able to watch
the Springbok Sevens team warm up and train. And i have to say easily some of the most impressive athletes i've
ever witnessed in my life just in terms of combination of strength agility speed endurance
absolutely mind-blowing and still couldn't tell you how the game is played other than throwing the ball underhand.
But beyond that.
Maybe just to digress on that for a second,
when I was a kid in primary school,
I was starting to do well academically and playing chess and doing these sort of things.
And I had a teacher who pulled me aside
and really encouraged me to play rugby.
He was worried that I was going down a path
of doing things that were very academic and individualistic.
And he encouraged me to play rugby. And I played all the way through high school and grew to love the sport. But part of it was, it was a way to bond with people from
every demographic in my school. I didn't go to an academic school. I went to a public school
in South Africa. And so we had people who were not academically gifted, but I'd play with them.
They'd be my teammates. And I had
very little in common with them if we weren't playing rugby, but it enabled me to form relationships
and bonds with people. And the sport itself is not about individual attribution. It's all about
the team winning. No one cares who scored the try. Everybody cares that the team won. And so
it had a lot to do with my approach to business and the way that we think about managing our team at Sequoia as well.
What are your current exercise or movement routines?
If any, I don't have much to report, so I shouldn't say with full disclosure.
I feel intimidated.
No, I'm not fully sedentary, but I wouldn't say I'm exactly winning any Ironmans anytime soon. So I'm just curious, as especially if I'm watching a rugby match, I'll burn a thousand calories
doing all sorts of different things,
which is very helpful, by the way,
because if your team loses,
you're too exhausted to be angry
at the end of the workout.
So wait, are you doing like jumping jacks
and pushups while you're watching rugby?
What does this look like?
No, if I'm watching a game,
I'll alternate between a treadmill,
a rowing machine and an assault bike,
one of those air bikes. And I'll spend 20 minutes on each and I'll just between a treadmill, a rowing machine, and an assault bike, one of those air bikes.
And I'll spend 20 minutes on each and I'll just keep rotating.
But you're sort of sustained a heart rate at 140, 145, and you're just spent at the end of that.
And drenched.
No more energy to be angry.
And then I work.
Part of the beauty, honestly, of what's happened with COVID, you know, obviously terrible humanitarian disaster.
But the side effect has been that there are all these trainers that are available on Zoom now.
And so, you know, I'll prop up an iPad in the gym and train with a trainer who just
changes the workout routine and a lot of functional training as well.
Because I think especially as one gets a little older, you know, things like balance and making sure you have good core strength.
And I love exercise.
I absolutely love exercise.
And I love snowboarding, by the way, which is something I didn't know.
I had not touched snow until I was 24 when I first came to the US.
And a friend of mine at business school convinced me to go up to Tahoe for a weekend.
I went for five days thinking I would figure it out in five days, but I was so sore that I couldn't go in days two and four. I could only go every other day.
It was in pain. But now I can get up to about 60 miles an hour on a snowboard, which is fun and
dangerous. Braver man than I, that's for sure. And it's the only sport I dream about. It's fascinating. I have to just point out that you stopped playing rugby
because you had a concussion, but you're doing 60 miles an hour on a snowboard. I hope you're
wearing a helmet. Oh, yes. Yeah. And I love moving quickly on snow. I just have taken a little pause
because I actually tore my right labrum snowboarding last winter. So it's feeling good. I'm going to get back on the snow, but I'm
going to stick to the two sticks and probably keep on the skis for a bit before trying any
snowboarding again. I'd love to ask you a question that I think you ask, I want to say founders,
reasonably frequently. And I'm sure I'm going to get the phrasing wrong,
but the question relates to key career decisions. And maybe you can tell me first how you actually
ask it, but I would just love to know how you would answer the question of absolute key watershed decisions in your career, if one or two float to the top of the list?
We call them crucible moments at Sequoia.
Crucible moments.
Perfect.
And my partner, Jim Gates, actually is the one who came up with that.
I'm not going to claim credit.
He deserves credit for the phrase.
And we apply it to business context, by the way.
So I'll answer your question, but I think it's really important for companies to think about crucible moments because often they don't even identify them.
They don't realize that they face a crucible decision, whether it's geographic expansion, product expansion, a key shift that the business must make.
I'm not talking about pivots where what you try doesn't work.
It's something really different.
At MongoDB, the decision to become a cloud business
was a crucible decision. At Square, the decision to build Cash App as a personal individual product
rather than an SMB product, that was a crucible decision, very difficult to pull off within the
company. But these decisions end up having a huge bearing on the ultimate outcome of a company,
and so do they with careers. And so when I interview somebody, for example, I don't focus on, tell me everything that happened while you were at this job. Tell me why you chose
this job. How did you find this opportunity? What else were you thinking about? And what is it about
this particular opportunity that attracted you? Or why did you go to this school? And why did you
not go to that school? Those are the more interesting questions. They're also indisputable
because it's what you actually did. You can't tell me that. What am I good at? Oh, I'm a perfectionist. Okay, great. You know,
so it's just a glib answer to the question. So for me, the critical decisions, one of them was
to join McKinsey. When I qualified as an actuary, I took a 50% pay cut relative to what I would have
been earning as an actuary to join McKinsey. And I had to pay back the bursary that I'd gotten from the insurance company.
So it was a double whammy financially.
And the bursary is effectively a scholarship?
Yeah, but you have to pay it back if you don't go work for them.
So the deal was that they would pay for my tuition and I had to work for them for the
same number of years that I studied to pay off the debt.
And if I didn't work for them, I literally had to pay them back every penny.
So I earned less and had the debt to pay off. I made the same decision when I joined PayPal.
So McKinsey was paying for some of my tuition at Stanford and I had to pay them back.
I still have my offer letter. Elon recruited me to PayPal slash x.com and I have the signed
offer letter still on my drawer. And I got $80,000. That was my salary when I finished
my MBA in 2000. And it was less than McKinsey was going to pay me. And I had to pay McKinsey back.
And then the third one was joining Sequoia. And those are the three key career decisions.
That was it. How did you end up in Silicon Valley?
It was a funny story. There was an American who'd come to University of Cape Town
when I was an undergrad.
And he was a guest lecturer in economics.
His name is Peter Baird.
And it was fascinating to meet him.
He had a wonderfully bubbly personality.
And he was just one of these larger-than-life people.
I loved working for him.
Well, I ended up working for him later, as I'll explain.
He ended up working in McKinsey, coming to South Africa.
And I was staffed on a project with him where he was my engagement manager. And he convinced me that I should apply to business
school because I'd done a business undergraduate. What is an engagement manager? Just before we
jump over that, what does that mean? An engagement in McKinsey language was a project,
basically. So he was the project manager. They just needed to come up with fancy words to merit the exorbitant fees
they were charging yes so got it so sorry to interrupt yeah no problem so he was the project
manager he convinced me i should apply to business school which i didn't think was necessary because
i'd done a business undergraduate as part of my actual science training and he wrote all my
recommendation letters and strongly encouraged me to think about coming to Stanford.
And at that point, this was in the late 90s.
Obviously, Stanford or Silicon Valley in general looked like an interesting place.
This was the well of opportunity.
So many companies were being formed.
Instinctively, it seemed like the place to be.
And so that's how I got to Stanford in 1998. 1998. You know, it's easy for me to forget how young you are.
I mean, for me, right?
It's just looking at your bio and resume.
It's crazy to think.
You got there in 98.
I got there in 2000.
I mean, the end of 99, 2000.
It would have been in 2000.
So not that long afterwards.
And how old are you now, if I may ask?
48.
48, man, overachiever.
Okay, so you get to Silicon Valley.
Now, up to that point,
your decisions seem to be very methodical.
You're thinking about preserving optionality
and mitigating certain risks,
as you explained earlier,
with the political climate changes taking place,
choice of McKinsey.
Was the intention from the get-go
to go to business school and join a startup
before you even got to the West Coast?
Nope.
Okay.
How do we go from that to speculative, of course, because they all are, speculative
startup?
You need to change your mind.
If we talk about mentors, by the way, I have a specific anecdote about one of them that
really hammered this into me.
So right before I came to business school, I was doing a master's degree,
which I didn't complete,
at the University of Cape Town
on long-term option pricing
using stochastic simulation techniques.
You too?
No, I'm kidding.
Just kidding.
Please do.
You got it.
Sorry, I screwed up the flow.
My apologies.
It's what one does on a weekend.
You know, you run these Monte Carlo simulations on a little compact laptop.
I was fascinated by finance, serious finance.
And I thought I'd end up in Wall Street and work in the derivatives group somewhere.
And when I was a first year of business school, actually, I was doing advanced topics in derivatives
and ended up taking all the finance classes. And I thought that would be where I could shine because, you know, mathematical
skills, I thought it was interesting. It was fascinating. I actually spent my summer working
in London at Goldman Sachs. When I was in business school, I thought, you know, is Europe interesting?
I didn't know. Is banking interesting? I didn't know. And I've got a no on both of those, by the way. So try to
realize that. You got a no, meaning you gave it a shot and got rejected? Is that what you mean by
a no? No, no, I got, I realized that that was not the right calling. Going back to Europe at that
point, to me, felt like going back to the past as opposed to the future. And the West Coast was the
future. Okay, because the figuring out those were not the right paths is very critical,
right? I don't want to gloss over that. So could you expand on that? Was Europe, as you said,
felt like going to the past instead of the future, and that's how you arrived at a no for that option?
Yep. Okay. And for me, as a South African, there are many South Africans that live in the UK.
It's the same time zone, essentially, as South Africa, and so it was closer to home. I mean,
California is about as far as you can get from where I grew up and my family.
And I was very close to my family.
And so I was wondering if that made sense.
And so I tried it.
I got enough information to realize that was not my destiny.
And so I came back for second year.
One of my classmates met Elon before he came to business school when Elon ran Zip2.
And this friend of mine was at CitySearch and introduced me to Elon. And I thought the intersection of financial
services and technology was interesting. And he made me a job offer. And I couldn't quit because
I didn't have a work permit. I was here on a student visa. And so, you know, we kept in touch
and I started to learn more about PayPal.
I was really intrigued when PayPal and X.com came together
because I loved the business model that that had.
And at that point when he made me another offer,
and the opportunity was actually to report to Peter, Peter Thiel,
that seemed like something I shouldn't turn down.
So I accepted the offer, and I was so delighted they took a chance on me.
Why did it seem like something you shouldn't turn down?
Because Elon and Peter were not the Elon and Peter in all marquee lights of today.
No, no, no.
Just early, obviously.
I loved the business model.
And let me be clear, I still vacillated because I had to pay back an enormous amount of student
debt.
I didn't have any money.
I'd run out of money, actually, in second year of business school and was living off borrowed funds from friends of mine
and was struggling to make rent. Did your family know this?
They did. They didn't have money. I didn't grow up with wealth.
Understood. Which I'm wondering what your family, assuming you were in contact with them,
what did they say about this? How did those conversations go? Were they worried about you?
Yeah, of course they were worried, but they i mean they didn't have the means to be able to support me so you know peter the person who is my man peter baird the person
who i worked for mckinsey he lent me some money my best friend who was working in london at that
point was my best man when i got married he lent me some money my now wife who was a classmate
we were dating already she lent me some money. My now wife, who was a classmate, we were dating already. She lent me some money. It was embarrassing at some level, but I had to
get through. And so I was struggling with the decision because it was an expensive decision
to walk away from going back to McKinsey or maybe joining Goldman. And so I struggled
with those two choices and the choice to go to a startup. And my wife actually studied
computer engineering at Carnegie Mellon,
who's also an immigrant from Singapore.
She and I had long conversations
and she really encouraged me to take the startup route.
And she'd worked at startups
before she came to business school.
We were classmates, we'd met there.
And so she was a huge influence.
I made that decision.
I liked the business that they were building.
It was clear that the payments piece
was a way to make a very,
well, there was a clear path to turn it into a
revenue business i thought that the combination of x and paypal would really dominate the p2p
payment space and i fell in love with the business and the people was there ever a moment
in the first handful of years where you second guessed that decision do any particular moments
my offer letter was signed on march 30th 2000
april 12 the nasdaq has a massive correction i mean literally two weeks later
then i go to a class where Meg Whitman was a guest lecturer.
She was a guest speaker in one of the classes I was taking at Stanford.
I'd already accepted my offer to join.
And she came to this class and she says,
well, we own this payment service called Billpoint,
and we're going to crush this annoying little startup in Palo Alto called PayPal.
Don't say that.
It's like, I'm going to go work there.
I thought we played nice in silicon valley what's
going on here so and then we had the fraud challenges then the our burn rate was 14 million
dollars in june 2000 before we started to charge for payments and our burn rate was accelerating
could you explain the the fraud challenges just so people don't uh misinterpret what that means
so firstly paypal wasn't generating revenue yet. So whenever somebody accepted a transaction on
PayPal that just has a $100 transaction, roughly speaking, 2.5% was the fee that goes back to the
credit card associations and the issuer of the credit card. So we were paying that $2.50 for
every single transaction that was happening on PayPal and never charging the recipient, the merchant, for the transaction.
So our losses were growing very, very quickly.
And then we were dealing with two types of fraud.
The first is unauthorized fraud.
This is where somebody stole your credit card number, enters it onto the PayPal website
at that time, charges $100, and withdraws the money and runs away.
And then you get your credit card statement at the end of the month and go, I didn't authorize this transaction.
You file a charge back.
PayPal was in the hook to pay you back your $100.
So we had to protect against
this unauthorized fraud use case.
And then there's merchant fraud,
which is the person said they'd ship you something.
It never arrived.
It arrived damaged.
It didn't look the way it did on the website,
things like that.
So you have, was it a crisis of faith or were you like, hmm, not sure about this?
Like how severe was the second guessing?
Well, I never thought about quitting, by the way.
It was more just, I'm not sure we're going to make it.
I might have to row a boat back to South Africa.
Okay.
So why never consider
quitting? This is interesting to me.
Not saying you should have quit. Clearly
it worked out. But
why the
stick-to-itiveness despite
all of the challenges,
the massive NASDAQ
correction,
why never thought of quitting?
I don't know.
I felt like we were in it together as a team.
We had incredible spirit and camaraderie within the building.
I felt like we had each other's backs.
We became good friends.
I mean, it's part of the reason I think the PayPal mafia was as successful as it was,
is we formed incredibly strong bonds.
Then, I don't know, we just rallied as a team and we sort of felt we're going to build this
and if we don't build it, we're going to, you know,
we'll go down with the ship rather than abandon ship.
That was just the sentiment.
So we just kept trying, you know, problem after problem,
whether it was fraud, whether it was eBay trying to kill us,
whether it was regulators, whether it was Visa,
we just kept fighting.
I don't know, maybe we're too naive to understand
that it was foolish.
Well, I mean, I think that goes for a lot of founders who end up doing very well.
Or people with creative projects.
I mean, you hear it all the time.
It's kind of cliched at this point, I guess.
But if they had known what was involved at the outset, they never would have done it,
right?
But they did it also.
So we're talking about PayPal.
Clearly, all's well that ends well. And I'd like to try to
flesh you out a little bit as a human, as opposed to someone who steps up and hits home runs
nonstop, which you've had a lot of home runs to be clear, but do you have, or could you describe a
meaningful or favorite failure? And by that, I mean, anything that seemed like a failure at the
time or was a failure that was particularly valuable for you looking back or that set you
up in some fashion for later success does anything come to mind did you say
favorite failure did you say that those are the words i used yes failing sucks
it's painful i mean i don't know if i'd use the word favorite yeah yeah most insightful insightful yes okay yes we can we can definitely
we can definitely re-label it however you like but yeah i say that i say that whimsically partly
because i really hate losing also something common for quite a few members of the PayPal mafia.
Yeah, which has its downsides, obviously.
So one of the things we talk about in our partnership is the sins of commission and the sins of omission. And the sins of commission
is we made an investment we shouldn't have, and the sins
of omission are the ones you didn't but should have.
And I've probably made six, seven investments in
my career already that literally went to zero. And I don't think I should really highlight any
of them because we made a good try. The founders were great, didn't quite work out, and it was
valiant. We did what we could. I will tell you that the first time I had an investment that went
to zero, it was a $10 million complete write-off, I literally cried in our partner meeting because
I had such an immense sense of shame and guilt for having failed and for having lost money for
our limited partners. And it was an important moment, partly because the senior partners at
Sequoia, I think part of what we do well as a team, part of our longevity is the way that we help each other. And so senior partners who had gone through this themselves
were there to support me and to guide me through this. Because the danger in the business is if
you've had an experience like that is you recoil and you become very careful and you'll never get
back to the glory days. Maybe like an athlete who has a severe injury and they never want to test that knee again,
you know, because they had a bad knee injury or something.
They'll never attain what they had in the past.
So that to me was a very painful experience.
But the ones that really sting
are the ones we should have made.
And I think back to meeting Jack when he was at Twitter.
I met him and Ev,
and we had an opportunity to invest in the series at Twitter.
This is in 2007.
So this is before the iPhone was released.
There was no Twitter app.
This was text messaging, different business.
And I just didn't dream enough.
I failed to imagine what might happen with a service like this.
And that was incredibly painful for me.
And we missed the A, and we missed the B. And we missed the A and we missed the B
and we missed the C.
And that was a huge lesson for me.
And I, you know, sometimes you can explain away
an investment you didn't make by saying,
well, ex ante were those same facts.
Would you make the same decision today or not?
Because obviously ex post,
you should have made the investment,
but ex ante, you know, sometimes things just,
you know, they're weird twists and turns
on the road to company building. And so maybe you could justify that the Series A was
a bit more random because it took a lot from there to where they were in, say, 2010.
But by 2010, we should have looked at it and re-evaluated our decision.
And that I feel really guilty for. That was terrible. I really, really messed up
for not revisiting assumptions.
What did you learn from that in terms of things that you discounted that you shouldn't have,
things that were invisible that you should have made visible?
I'm wondering what you carry forward from that.
The two things are imagination, dreaming, sitting back for a second and saying,
and my partner, Mike Moritz, often
hammers this home for us in our partner meetings, when he was part of the team full-time, was,
what if it goes right? We're in the business of investing. We're in the business of not investing.
So assume for a second it goes right. What could you imagine this being?
Just imagine for a second, instead of, it's the pre-parade exercise in some sense. Just
put on your thinking caps.
I remember being in a meeting with Mike and Max Lefchen and Jeremy Stoppelman when Yelp was an idea.
An idea.
In 2005.
And Mike in a meeting said, I imagine a future where there are Yelp stickers outside restaurants.
I mean, that was an amazing insight, an amazing vision for the future, which came to be true.
And so I'm always reminded about the need for imagination in our business,
the need to be naive at some level. If you become a curmudgeon in the venture business, you're done.
You need to be naive. You need to dream. So that's the one. The second one is learning a
little bit from behavioral economics of the need to be naive. You need to dream. So that's the one. The second one is learning a little bit from behavioral economics of the need to revisit
your assumptions.
So I was really stuck in a sunk cost fallacy where I'd made a decision to, you know, my
recommendation was for us to not invest.
Wrong decision.
So let's dig my head into the ground and hide and just keep saying we shouldn't invest,
we shouldn't invest because why admit that I was wrong?
And so you need to be able to revisit your decision and admit you were wrong. So we got
the Series A at Square wrong and we corrected it. And we paid up for the Series B and I helped lead
the investment and I had to swallow my pride. I'm sorry, team, I should have recommended it
nine months ago. My bad. Now we're paying a high price for the investment, but I still believe in
it and I think there's a huge upside.
And psychologically, that's a very difficult thing for people to do,
and so we want to create that kind of safety for us in our investment team.
We're going to come back to changing your mind.
And before we get to that, though,
I just want to read something that I think is profound,
which I'd never really thought of before. This is from Don Valentin.
And I am paraphrasing here, but I understand that he said to you at some point, maybe in the
interview process, that successful people join venture capital only to have to face the fact
that good investing means taking risks in startups that are more likely than not to fail. Coming to
grips with being wrong 5% of the time, 30% of the time, 40% of the time really eats at your self-confidence.
I think that's a quote from you, actually. So you had this experience of crying in the
partner meeting. Did it continue to be difficult? I suppose I'm wondering if there was a moment, particular company, when you can identify that you became more comfortable with some of your portfolio companies going to zero.
Is there anything that helped with that, aside from the support of the partners, say, in that particular meeting?
It wasn't the support of the partners just in that meeting.
In general, I think we started to have conversations about not doing post-mortems because at one point we had an exercise of doing post-mortems
on investments you know we got this one wrong let's hammer into each other why we got it wrong
and what does that breed that breeds a culture where people are going to be scared
scared to take chances and if you're dealing in a powerful business with asymmetric upside
why cry over the yet another one that failed?
You need to focus on the ones that really succeed.
That's where the business is won.
Now, obviously, if all you do is you make a dozen investments that don't work out, then you probably need to go do something else with your time.
So you need to get enough ones that are good, obviously, to survive.
So that was part of it.
We stopped doing postmortems, and we supported each other.
It was clear to me that my partners weren't judging me and that my head wasn't on the block for the next failure.
I felt secure enough that I could make decisions and knew that I was part of the team.
It wasn't as though maybe you want to use a sports analogy.
If you go for a crazy shot, are you going to be cut from the starting team next game?
No, because you took a rational shot.
It maybe didn't drop that time.
And there are probably a million Michael Jordan quotes you can use that make that point.
So that was one piece.
The other one was at some point you have enough success where you realize, well, I made an investment that made us $500 million.
That excuses three of those failed $5 million investments many times over.
You have to get over it.
You just psychologically have to accept that you just have to move on from that failure and not have it encumber you. Learn from it. Don't dismiss it. But you just
rationally have to look at the math and go, okay, next. And so part of what helped me, by the way,
I was in the doldrums in 2009. I actually thought about quitting the business. YouTube was a great
success early on in my career. I was incredibly fortunate to have had such a big success
within my first three years as a venture investor.
And then I had a pretty lean backlog.
And I wasn't sure I was cut out for it.
You know, one hit wonders, is this going to be one and done?
And then, you know, I kept at it and I realized
that there's always another red bat in our industry.
So in 2009, after I thought about it,
after my partner Doug and Mike
and Jim really pulled me out of my doldrums, we ended up investing in Unity and Eventbrite and
Square and MongoDB and a list of companies. And it was just this purple patch of investing. And so
just reminded me, don't give up, keep going. How did they pull you out of your doldrums?
What did they say? Do
you remember anything specific, even if it's paraphrased or a rough guesstimate? What did
they actually say to you? Well, there's a balance that we have of, I've not learned since I've been
there long enough to recognize when other people go through this as well. And you can't coddle,
you can't be there with making it too safe too many boundaries too
many guardrails people actually have to walk through a little bit of the valley of just despair
on their own and wrestle with it but at one point Jim realized that I was going too far and he would
take me for walks around the office I don't remember the specifics of what he talked about
but I remember him spending a lot of time investing in trying to get me into the right space.
And then Doug Leone showed up at my house one day with homemade pesto.
And he was knocking on the door on a Saturday.
I honestly didn't feel like opening the door.
I was like, leave me.
I want to be miserable by myself.
And, you know, Doug knocked and he had literally from basil that he grew in his own garden,
he brought this little jar of pesto for me, which was delicious. But it was the sign that he was there for me and knew what I was going through.
And it was memorable and had a big impact.
So mentors, you mentioned changing your mind is important.
And you said, let's come back, if you like, to mentors, because you have one in mind.
Do you still have that thread? If so, would you like to pick up on that? Peter Thiel. Peter came back as our CEO. If you've
read any of the PayPal books, I know the story. We as a team rallied to get him back as CEO.
It was difficult because the board wasn't fully supportive. And we had to keep, as a team,
we had to keep interviewing other candidates. And we kept feeling, no, but Peter, we're a team and Peter's our man. And we
want Peter to be our leader and our CEO. And so Peter had an incredible ability to change his mind.
Peter would say, we're turning left, we're turning left. And then, you know, we weren't sure we'd go
analyze, bring him data, we'd show him the results. And he'd say, yep, I've just looked at it,
we're turning right. And he would just turn like that on a dime. And he had no qualms about this.
And I think most people get so stuck in the escalation of commitment where I need to remain
consistent with the person you thought I was yesterday. Otherwise, I'm going to be viewed
as irrational. And there's a whole branch of psychology that talks about this. And to some
extent, people view flip-floppers negatively, especially in politics and things like that.
But in business, it's incredibly valuable if you're just rational.
And Peter did that to a T and made him an incredible CEO.
Do you think that's just Peter out of the box, different motherboard, different programming?
Or is that something that is cultivated how do you think he did
that or how would you help someone to develop that ability so i don't know if because i obviously
didn't know him growing up i you know met him in the paypal context so i mean peter is just so
supremely smart and rational that i my guess is it's innate in him.
And he just, he doesn't suffer that kind of baggage, if you will.
And he thinks for himself.
I think, you know, there are a lot of people that are so worried about what others think of them.
And Peter just doesn't seem encumbered by that.
Not that he's indifferent to it, but I just don't think he spends his whole life worrying about what others think about him.
He just does what he thinks is right. And interesting seems that way. Yeah. So I think it's an
aid. I think in terms of cultivating it, just calling it for what it is. In an organization,
creating a culture, we're willing to stand up to new information and change your mind and then
praising people for changing their mind on things. I said no to this decision. I've reevaluated.
Or I walked into the partner meeting thinking we shouldn't make this investment.
And I've been swayed by your arguments.
Or recognizing that somebody else changed their mind and praising them for doing that.
I think you need to cultivate that kind of culture.
I find it so fascinating.
I'm going to sit with this because it makes perfect sense, although I have some misgivings. So let's come back to it.
The not doing postmortems. Psychologically, it makes a lot of sense to me that if you overemphasize postmortems, you could breed fear in those who you want to take risks and therefore it's self-defeating.
But I suppose there's some post-mortem required to then, at least on an individual level,
to change your mind about a company that you said no to, or there's a revision of your
thinking that needs to take place.
How did you, if any companies come to mind,
or it doesn't need to be a specific company,
but what is the process that you have gone through
to change your mind, to kind of revisit assumptions
for any of those investments where you turn down
the seed or the Series A and then you end up paying up
on a Series B or Series C?
It takes work, by the way.
I don't pretend that it's easy
and that it just comes naturally.
I think we've evolved with all these heuristics
and they may be served us well 200,000 years ago
when we first evolved as a species,
but it hampers us today.
So I have to fight it the whole time.
We'll start discussing a company
that I remember meeting nine months prior
and I can just feel
my instincts like no I didn't like it then why should I like it now why do I have to work and
think about it again I mean the lazy part of me just wanted to say no like I really made the
decision move on right and so it takes effort it really takes effort but that's part of why
heuristics are valuable right the shortcuts and're shortcuts. And for many things in life, shortcuts are great. But if you want to make important decisions, maybe shortcuts
are a curse. And so, anyway, so I don't want to make it sound like it just comes naturally.
By the way, we do do lightweight postmortems on the things that failed where we made an investment.
It was just that we used to have this exercise, which is the sponsor has to go write a memo,
and, you know, mea culpa. culpa. There was a punishment. Or maybe not
punishment, that might be too dramatic, but there was a
dire consequence.
It was just too much. We have to learn
from them. So we got the space
right, but we picked the wrong team. Why did we pick
the wrong team? Oh, they had better technology,
but they didn't have the right go-to-market capabilities
or they aimed at the wrong part
of the value chain. We try to
learn from those because it informs future decisions.
So I don't make it sound like we're oblivious to the mistakes of the past.
But it's then re-looking at a company.
It's one of the things we analyzed recently that many of the best investments
that had happened in a particular – I can't remember when we did this particular analysis,
but many of the best investments that happened in a particular window of time
were companies that we had previously met.
We'd already met them before. We should have been prepared. We should be even better prepared to
make a good decision now. Why do we not do that? And so we've tried to think about, do we ensure
that the people who were there before meet them again, because they have a sense of continuity
and how far they've progressed? But do we also inject some fresh pair of eyes to help guard
against the individual who maybe is jaded by their past experience?
Sometimes we have to switch who the point person is because some of the chemistry is just between
a founder and an investor that it's a personal relationship. You're joining somebody's board.
And so sometimes the person who met the company, and Google is a case in point where the person
who found Google for Sequoia was Doug Leone. The person who became the board member was Mike Moritz.
Mike had the right chemistry with the founders, the right experience because of Yahoo, and that made sense for us.
And so we always try to think about what's the right match.
Do we have the right group of people in the room?
And at the end of the day, back to the rugby analogy, we have to win as a team.
We have to win as a team, which is why things like the Midas list are a little bit insidious from our point of view culturally, because it tries to create individual attribution.
When we have a success at Sequoia, when there's a company that goes public or gets acquired,
we actually write an email internally and we enumerate all the people that contributed to
the success of the company, not just the person whose name is normally attached to it as the
board member. I love that. Sebastian Malaby, Power Law or The Power Law, I don't know
if there's a definite article on the book title. What did he leave out? What did he not cover?
If he said, you know what, Rolof, I'd love for you to write an appendix or an afterword or a
sidebar, anything at all, just to make this more complete or more compelling,
what would you do? Maybe because of the time period that it covers, I think the professionalization
of the industry that's happening right now is something that's not fully captured in the book.
Could you, just for people who don't have a familiarity with the venture capital world,
what would be some of the components of that professionalization?
So if you go back 25 years, the typical venture firm had 8 to 12 investors.
Just factually, they were probably white men at the time.
That obviously is changing very quickly in our industry, appropriately.
You had a handful of people sitting around a table
making investments.
The total organization size was maybe 25.
You know, they had some assistants, some receptionists,
maybe a finance person,
maybe they were outsourcing everything.
And there was very little offered in the way of services
to portfolio companies to help them.
It was just small professional services organizations
at some level that were investors.
And today, our team at Sequoia US and Europe is about 180.
And like I mentioned earlier, the investment team is still pretty small.
We have 25-ish investors in our business, but we have marketing capabilities, we have
data science, we have engineering, we have products.
We obviously offer talent services to our portfolio companies. We have a big finance organization now that
manages the complexity of all of this. And so we've just changed as a business to be able to
serve founders. The business has gotten more competitive. And so you can't just be money.
As you pointed out earlier, there's just so many people who are willing to write checks. That is
not a differentiator. What is it that I'm offering an entrepreneur that makes him or her
choose to work with me because they think that I have a disproportionate impact on their chance of
success? And that's partly me, my experience, my partners, and what we bring as a team. And what
are the other services around our partnership that we can deliver to help you succeed? So, completely agree. Just having watched from the cheap seats where I can, you know,
keyboard quarterback, just having observed, I think that would be a really important addition
in your appendix epilogue to Sebastian Malaby's book. Now, let's say the editor comes back and says,
okay, this is great. However, we'd love one example of the professionalization really
working if there's kind of a specific example. And then we'd love for you to include a counter
example if such exists. And the reason I ask, I've been kind of
out of this world for a while, but I do remember back in the day, this was probably, let's call it
2008, 2009, which was a great time. I mean, I really lucked out with that time period. So
if I'd started this 10 years later, things would look
very different. But I remember Steve Anderson of Baseline Ventures always impressing me just
because he seemed to do so much with so little just in terms of actual boots on the ground.
So if there was sort of a specific example that you could give of the professionalization really working i'd love to
to see and by the way just one or two more questions i know we've gone pretty long so i
appreciate your time but one example of it really working and then if there are any counter examples
kind of throwbacks or kind of lean and mean operations that you admire and think do a good job?
So when I say what I did, it doesn't mean that other models don't work.
I think for us, it's what works repeatedly.
Right, right.
And even in our own business, there are examples where an individual partner has an idea, forms a connection with a particular team, and can bring that entire opportunity home.
And then that partner probably is most of the interface for that company
in terms of company building, board building, and things like that.
So, I mean, and we want to encourage that.
And actually at Sequoia, one of our cultural frameworks
is maintaining tension between individualism and teamwork.
It's not either or, it's and.
We want both.
You need to stick your neck out.
You need to do exceptional work.
You need to be accountable for what you do.
But you also need to be supportive as a team member because that's part of what we've been able to endure as a partnership.
It's both.
So can you do incredibly well as an individual or a collection of individuals?
Absolutely.
But it's the cultural consistency for us inside our organization is we need that for us to consistently do well so you know to give you an example i mean
we've built internal systems now for us to track companies so we have if you give me a company name
i could look it up and i could tell you have we made it who made it what are the notes what do
they think of the company i have data science signals that tell me you know how this company
is doing the proprietary to give me a sense of whether or not it's worth pursuing.
So these are things that didn't exist
in our industry 15 years ago.
And Jim actually, Jim Gates,
was one of the first ones to help us pioneer with this.
He built a system called Early Bird,
which is part of how we identified WhatsApp.
Oh, wow.
Because WhatsApp was growing outside America
because of the way that cell phone carriers
outside America were charging people
on a per SMS basis. And in the US, we had all-you-can-eat plans. And so WhatsApp was growing. Our data
science efforts showed it. And no one in America was paying attention to it because no one in
Silicon Valley or the US was using WhatsApp. And so we connected with Jan. He'd worked at Yahoo.
And so we were able to use our historical Yahoo connection to make sure we can get to him. But
that is a glimmer into the sort of data science capabilities that we've now honed a
decade later that give us an unfair advantage. So that to me is a concrete example of how business
is better for it. It doesn't substitute for the insight, the grit, the salesmanship that an
individual partner has in actually landing an entrepreneur.
I have two more questions. Second to last question is the billboard question, which I ask a fair amount. And if it's a dead end, it's a dead end. Sometimes it is, and I take the blame for that.
But if you could put a message, something on a billboard that would reach billions or millions, you pick, of people.
Could be a quote, could be a question, could be an image,
could be anything non-commercial.
And this is a metaphor question, of course.
Could be a push message on a phone.
Doesn't really matter.
What might you put on that billboard?
Since I was aware that this was a potential question,
I had some time to think about it beforehand perfect so my answer would be dare to dream and the reason i say that is actually when i
when i interviewed at paypal and peter interviewed me part of what he talked about is the people's
failure to understand repeat games so if I told you to take a chance
on your career with one roll of the dice, proverbially, pretty dicey to do that, no pun
intended. But if instead I told you, look, you have one shot and if it doesn't work out, there's
another one and another one, another one. By the way, you have many at-bats, so to speak.
You have many different opportunities for different companies over your career. Would
you take a chance on something that has a low probability of success and that's fun along the way? Yeah,
sure you would. And so I saw so many of my classmates, I've seen so many people over the
years make safe decisions, play it safe. They make these conservative decisions. Oh, I can't take a
chance on this thing. What if this company fails? And they just end up getting in a rut. And then
before you know it, they're in their forties, they have a midlife crisis.
They feel that they've wasted their lives.
And so dare to dream, take a chance, just do something interesting and just think if
it doesn't work out, then there's something else.
There's something else.
Just keep taking more chances.
I love that.
And it's good advice for me right now.
I have something very absurd cooking with a very low probability of success.
So I'm going gonna take that as
an endorsement of my path no absolutely i mean
the most boring thing is a life left unexamined right i mean yeah it's fun who cares yeah there
are you've had so much success i mean and no one remembers you for your failures by the way
can you enumerate the
six companies, seven companies that I invested in that were complete write-offs? Probably not.
But you remember the ones that made it, right?
Yeah. Good point.
Get over it. Go do it.
Get over it and go do it. Well, Rolof, this has been a lot of fun. I've really enjoyed
this conversation. Is there anything else that you would like to mention? Anything you'd like to draw attention to? Closing comments? A request of my audience in any capacity? Is there anything else you would like to say? And of course, people can find you online on Twitter and Instagram at rolofbotha on LinkedIn. The same will include all of these links in the show notes for people
who want to find those directly in the show notes.
But is there anything else that you would like to add
before we come to a close?
I would just reiterate the day to dream.
Carpe diem, seize the day.
Make the most of the opportunities in front of you.
All right, well, that's a perfect place to end.
And thank you once again for the time. This was
really fun. Really enjoyed it. Took a ton of notes. You certainly saw me scribbling. People
who watch the video will see me scribbling lots and lots of notes. And it's given me a lot to
think about, which is great. I'm really excited to pursue this absurd idea that I have. And if
it fails, nobody will remember in three years anyway, so it's fine. And for everybody who is interested in resources, everything we've talked about will
be in the show notes, links to everything you can imagine, including all the books and people and so
on at Tim.blogs.com. And until next time, be just a little kinder than necessary and follow the advice, dare to dream, get after it, get it
done. Thanks, folks. Hey, guys, this is Tim again. Just one more thing before you take off. And that
is Five Bullet Friday. Would you enjoy getting a short email from me every Friday that provides a
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