The Tim Ferriss Show - #815: Chris Hutchins, Deal Master — Helping Tim Burn 15M+ Miles and Points, Flipping Costco Gold Into Five-Star Trips, Flying to Japan for $222, Tech Tools and Tricks, and Avoiding The Optimizer’s Curse
Episode Date: June 10, 2025Chris Hutchins is the creator and host of All the Hacks, a podcast that helps people upgrade their life, money, and travel. He previously founded Grove (acquired by Wealthfront) and Mil...k (acquired by Google), led New Product Strategy at Wealthfront, and was a Partner at Google Ventures. Most importantly, he is the person Kevin Rose and I call if we want to figure how to get a better deal on just about anything in the world, or if we just want to learn about his latest hijinks doing things like getting $200 flights to Japan, running gold pseudo-arbitrage at retail, or dirt-cheap trips to Bora Bora. We cover all three and more in this conversation.Sponsors:Shopify global commerce platform, providing tools to start, grow, market, and manage a retail business: https://shopify.com/tim (one-dollar-per-month trial period)Ramp easy-to-use corporate cards, bill payments, accounting, and more: https://ramp.com/tim (Get $250 when you join Ramp)AG1 all-in-one nutritional supplement: https://DrinkAG1.com/Tim (1-year supply of Vitamin D (and 5 free AG1 travel packs) with your first subscription purchase.)*For show notes and past guests on The Tim Ferriss Show, please visit tim.blog/podcast.For deals from sponsors of The Tim Ferriss Show, please visit tim.blog/podcast-sponsorsSign up for Tim’s email newsletter (5-Bullet Friday) at tim.blog/friday.For transcripts of episodes, go to tim.blog/transcripts.Discover Tim’s books: tim.blog/books.Follow Tim:Twitter: twitter.com/tferriss Instagram: instagram.com/timferrissYouTube: youtube.com/timferrissFacebook: facebook.com/timferriss LinkedIn: linkedin.com/in/timferrissPast guests on The Tim Ferriss Show include Jerry Seinfeld, Hugh Jackman, Dr. Jane Goodall, LeBron James, Kevin Hart, Doris Kearns Goodwin, Jamie Foxx, Matthew McConaughey, Esther Perel, Elizabeth Gilbert, Terry Crews, Sia, Yuval Noah Harari, Malcolm Gladwell, Madeleine Albright, Cheryl Strayed, Jim Collins, Mary Karr, Maria Popova, Sam Harris, Michael Phelps, Bob Iger, Edward Norton, Arnold Schwarzenegger, Neil Strauss, Ken Burns, Maria Sharapova, Marc Andreessen, Neil Gaiman, Neil de Grasse Tyson, Jocko Willink, Daniel Ek, Kelly Slater, Dr. Peter Attia, Seth Godin, Howard Marks, Dr. Brené Brown, Eric Schmidt, Michael Lewis, Joe Gebbia, Michael Pollan, Dr. Jordan Peterson, Vince Vaughn, Brian Koppelman, Ramit Sethi, Dax Shepard, Tony Robbins, Jim Dethmer, Dan Harris, Ray Dalio, Naval Ravikant, Vitalik Buterin, Elizabeth Lesser, Amanda Palmer, Katie Haun, Sir Richard Branson, Chuck Palahniuk, Arianna Huffington, Reid Hoffman, Bill Burr, Whitney Cummings, Rick Rubin, Dr. Vivek Murthy, Darren Aronofsky, Margaret Atwood, Mark Zuckerberg, Peter Thiel, Dr. Gabor Maté, Anne Lamott, Sarah Silverman, Dr. Andrew Huberman, and many more.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
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Hello boys and girls, ladies and germs. This is Tim Ferriss and welcome to another germ-ridden
episode of the Tim Ferriss Show. Actually, I don't know if technically it's germs, but I have COVID
for the third time. You know, third time is the charm. I'm having so much fun with it. And I
thought I would record this intro late at night listening to the insects and frogs outside here
in Austin, Texas, because I was completely dead until 2 30 p.m. today. So I
am wide awake late at night. Now moving on with the show. My guest today is Chris Hutchins. He is
the creator and host of All the Hacks, a podcast that helps people upgrade their life, money and
travel. I've known Chris for a very long time. He previously founded Grove, which was
acquired by Wealthfront and Milk, which was acquired by Google. He led then new product
strategy at Wealthfront and was a partner at Google Ventures. But most important,
most impressive of all, Jesus Christ. Oh, COVID, I love the. I could leave that in maybe.
Who knows?
Most importantly, let's keep it simple, shall we, Ferris?
He is the person Kevin Rose and I call if we want to figure out how to get a better
deal on just about anything in the world, or if we just want to learn about his latest
hijinks doing things like getting $300 flights to Japan, one of my favorite places, or running
gold pseudo arbitarbitrage at
retail.
We talk about that some length in this conversation, or dirt cheap trips to Bora Bora.
Actually, I think we talked about all three of these things in this conversation.
Chris always is in search of a better way, a cheaper way, a workaround, a shortcut.
He puts so much time into figuring these things out.
And there's a lot to be learned from Chris.
Now, there are also certain things that he does with glee
that I would pay not to do, but therein lies the beauty.
We are on complimentary sides of the spectrum.
I took a lot of notes.
I have three pages of notes in front of me
from this conversation with Chris.
And I think you will also pick up a lot that you can use and discard what you don't need.
Add what is uniquely your own, something like that.
Bruce Lee, thank you for that.
Sorry for the butchering.
Chris Hutchins, you can find all things Chris Hutchins beyond my fever dream of an introduction
at chrishutchins.com.
That's chrishutchins.com that's chrish, h-u-t-h-i-n-s dot com and we're gonna get
right to the meat and potatoes of the conversation. First just a few words from
the people who make this podcast possible. My first book, The Four Hour
Workweek, which made everything else possible, is built around the acronym and
framework DEAL. D-e-a-l, define, eliminate, automate, and liberate.
Now, of course, after you define all the things you want,
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then you wanna get rid of as much as possible, eliminate.
But sometimes there are things that are a huge hassle,
like expense management for a lot of companies,
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They are essential to your business.
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Not to be a salty old dog, but then again, that's what I am.
But in the early 2000s, back in the day when I was running my own e-commerce business,
the tools were atrocious.
They tried hard, but man was it bad.
You had to cobble all sorts of stuff together.
Huge pain in the ass.
I could only dream of a platform like Shopify, which is this episode's sponsor.
Shopify is the commerce platform behind millions of businesses around the world.
Believe it or not, I got to know them when they had eight or nine employees.
And now 10% of all e-commerce in the US is on Shopify, from household names like Mattel
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At this altitude, I can run flat out for a half mile before my hands start shaking.
Can I ask you a personal question?
Now is the perfect time.
What if I get the audience to sign up for my online store?
I'm going to sign up for my online store.
I'm going to sign up for my online store.
I'm going to sign up for my online store.
I'm going to sign up for my online store. I'm going to sign up for my online store. I'm going to sign up for my online store. I'm going to sign up for my online store. I'm going to sign up for my online store. At this altitude I can run flat out for a half mile before my hands start shaking. Can I answer your personal question?
Now is the appropriate time.
I'm a cybernetic organism living this year over a metal endoskeleton.
Me, Tim, Ferris, Joe.
Chris, as the caffeine's hitting my bloodstream and we can treat this as a warmup, who knows
it might make it into the final cut.
The goal here, multifont, so shall we call it goals, is to figure out what on earth I
should do with my Frankenstein of points and miles and so on that I've accumulated over my adult life since
college basically.
That's one.
The other is to make sure that it doesn't get into the conversation such rarefied error
that people are just like, wow, this is a great conversation for the point zero, zero
one percent, which I actually don't think we're at too greater risk of because and we'll
get to the total tally and so on. Effectively, as soon as I began starting businesses, I
put everything on my cards. So advertising of course are a nth degree black belt
in the Jedi arts of points and various types of arbitrage and trade and just general skullduggery,
excuse me, not skullduggery. I just had to use that because Mike Tyson likes that word.
Skullduggery, excuse me, not skullduggery.
I just had to use that because Mike Tyson likes that word.
Uh, and there are levels and then there are levels, right? I would like to think of myself as pretty aware of how to find shortcuts here and
there, and it's not really shortcuts that we're looking for, but kind of clever,
elegant, not just techniques, but hopefully we'll get to some principles
overall that will allow people to deal with
what I think is a very common headache.
Because in my case, I've accumulated all this stuff
and every time I look at my points,
and we're gonna get to some of your shenanigans in a second
because I want to hop straight to a couple
of real life examples that seem insane. And people look at these
points, I look at these points and I'm like, number one, I have no idea what to do with
these. Number two, I assume they're basically worthless. Number three, I feel like I've
lost a sucker's game every time I look at them. Does that make sense? That I've sort
of signed up for a game that in the end, it's like wandering through a
casino, the house always wins.
And for all of those reasons, plus just the general brain damage of trying to figure out
what to do and do they make it difficult like an insurance claim, whatever, I haven't really
put a lot of effort in.
Every couple of years, I'll put a few hours
in and I'm like too hard, too complicated. Don't want to deal with it. And then I exit
the side door and then I'm right back to where I am today looking at this balance of points
and stuff. So that's my confessional part one, but there's so many different places
to start. So I'll let you choose.
And I think it's fair to say for the record, and you've been very transparent about your
finances and stuff.
It's not like you're driving around in a fleet of Bugatti is a different color for every
day of the week that you have a private hanger of 17 jets.
Like that's not your life.
You've done very well. And I don't know if it was
at the same time prior to or after we recorded that mega marathon on podcasting, you want
to ask me a bunch of questions. And so I was like, Hey, let's just record it. But you've
gone full time in the all the hacks ecosphere. I guess this is all to say I'm trying to set
a reference point for people listening for
you, right?
Because they might assume that you're like Kevin, as in Kevin Rose, or that you're a
venture capitalist, or that you have tens of millions, hundreds of millions of dollars,
and therefore the numbers that I'm about to give, they might discount.
And I'll just throw those out and then you can take this tangled mess of an introduction and do with it what you will.
So you bought 300k worth of gold at Costco in the past year and I'm like, wait, what?
You could buy gold at Costco first of all, and then there's the amount.
And then I was asking you about Amazon related arbitrage and you're like, yeah, well, that's
fair game, but it doesn't really happen or work anymore. But I did buy $1 million of gift cards in January, 1.02 million to be
precise. And I'm like, what the hell? Okay. So that is one of the messiest on ramps I've
ever offered a guest, but why don't you take that? I think you understand the intention
behind it, which is like, let's give some crazy examples and let's also ground in reality kind of who you
are.
So these numbers are able to be put into some kind of context.
I think that the easiest way to explain both those stories and who I am in kind
of a very concise way is that I really liked the arbitrage of anything.
And I kind of grew up in the, you know,
maybe upper middle class, middle class,
but I went to a private school
and my parents didn't give me money.
They weren't like, here's my credit card,
like many people I knew did.
And so I was always like,
how do I kind of keep up with the Joneses per se?
Well, I didn't have a credit card to take debt out on,
like there were no other options.
So, you know, I was finding these arbitrages early
when I was like, oh, kids like pizza, I want pizza.
I don't have money for pizza.
Let's order pizzas to school, sell slices and eat my profit
so I get free pizza every night.
Like it was kind of like, I've always been thinking
in the back of my head, how do I do the thing
that everyone else with all this money
and all these resources does?
How do I get to do that?
Even though I don't have the resources and so that's been my like mo for life is I don't want to sacrifice
But I also don't want to go into debt or just spend money. I don't have
So you mentioned gold you mentioned gift cards the gift card things was interesting because
As is sometimes the case with venture backed startups, companies are willing to take investor money and sell things at a loss and lose money to grow. And there was this weird window late last year, early this year,
where there were ways that if you were creative, you could buy gift cards, a huge discount.
Gift cards to where? What kind of gift cards?
There was an app called Pepper, and they were selling gift cards for a discount
in a convoluted way.
They'd be like, well, you could buy Amazon gift cards.
You could get a $500 Amazon gift card for $500.
And then we're gonna give you 30X points in 14 days
that you can redeem for other gift cards.
But they were holding the best deals
for the biggest spenders.
So like the average consumer wasn't getting the best deals for the biggest spenders.
So like the average consumer wasn't getting the best deal.
And I just realized that I don't necessarily wanna take on
the risk of like, if this company goes under,
they owe me 20, 30, 40, $50,000 worth of points.
But there were lots of people that did
and they didn't want Amazon gift cards.
So they were willing to sell them at a loss
or not a loss at a break even, right?
They were like, i'll buy amazon gift
cards for what at the end of the day will be 20 off and i'll sell them for 18 off and i was like
i can do much better trying to arbitrage that than take on a lot of risk i literally sent an email out
to my list and said hey who wants to buy gift cards and i set up an e-commerce site and we
were selling amazon gift cards at 10% off.
Now who doesn't want 10% off Amazon?
You know, like, why not?
But I could buy the Amazon gift cards
for somewhere depending on the day
between like 12 and 15% off.
And so people were stoked getting 10% off Amazon.
I was stoked cause I was making a little bit of a profit,
but even better, I could buy all those Amazon gift cards
from people with a credit card.
So I spent a million dollars.
I probably made two million points
buying those million dollar of gift cards
and then a little bit of profit on top of that.
And then everyone that bought them was like,
I'm saving money on Amazon.
So it was like a total win-win
because there was this rare moment
where gift cards were selling at ridiculous prices.
And that's still true today, maybe not as ridiculous, but just so people don't think,
oh, I missed the boat. This is never possible. Anyone that has a credit card, whether it's Amex
or Chase, there's all these parts of the website where it's like, here are some of the special
offers you have on your card. And earlier this year, Amex had one where it was spend $200 at Lowe's, get $50 back.
I don't need anything at Lowe's,
but I had that offer on seven different cards.
So I took my daughters, we went to Lowe's,
we bought seven $200 gift cards to Dick's Sporting Goods,
and then we just resold them for like 91 cents on the dollar,
but because we were getting 50 off each $200 purchase, we were buying for like 91 cents on the dollar. But because we were getting 50 off each $200 purchase,
we were buying them for 75 cents on the dollar.
That kind of stuff happens all the time.
And so anytime I see something that's extremely on sale,
I think, how can I make money?
So let me hop in here for a second,
because I imagine there are some people who are like,
I'm definitely gonna do that, who are listening.
And then there are people who may be cut from a similar cloth to myself.
And this is part of the reason why before we started recording, I said, Chris,
let's get to unraveling the mysteries of the universe. Because I realized
much like someone said to me long ago, they said, if you want to understand somebody,
talk to them about money and talk to them about sex.
Like once you get into arbitrage and time and value, it kind of opens Pandora's box
to everything.
Philosophically speaking, your beliefs about the world, that might sound like a grand statement,
but here's where I'm going.
There is a religious war foot.
You guys may have seen it in the news, not talking about the Middle East. I'm talking about personal finance where you have ultra frugality on like one end of
the extremism. Let's just say like super, super reusing cotton balls type stuff. And
then you have on the far other end, maybe where I'm perhaps a little bit closer folks
who are like, just make more money because the upside is unlimited,
uncapped in a sense, whereas you could only save so much money. But what I'm hoping for
today is that we'll explore kind of the whole spectrum because much in the way, you're going
to take a lot of positions in this conversation. Right now, I'm going to be your defense attorney.
And the reason I say that is that for you, like
it's turned into your sport. It started off as kind of a survival arbitrage mechanism
to keep up with the Joneses. And then it's become kind of a professional sport that you
play at the highest level. Much like if I go to Uzbekistan, which I did long ago, I
might try to learn Uzbek, but like for most people, that's fucking ridiculous. Like you'd never want to learn any Uzbek. It's a total waste
of time, but like that's my sport. So with all that said, let's talk about the gold.
And then I have some maybe opening questions that we can get into. So what's the story
with Costco gold?
So Costco sells a tremendous amount of gold. I can't remember the stats, but it's got to
be on the order of hundreds of millions of dollars, I guess, of gold. I can't remember the stats, but it's gotta be on the order of hundreds of millions
of dollars, I guess, of gold.
And it's kind of funny because sometimes you'll check out
at Costco and it'll be like, do you want this gold bar?
It's $3,300.
And it's like, you know,
more than anyone would normally spend on groceries at all.
Now, the crazy thing about Costco is that
if you have a Costco executive membership,
so they have two tiers, 65 and $130,
at the executive level, they give you 2% cash back
on everything you spend at Costco,
up to $62,500 a year,
which for a normal person is like plenty of cash back.
I think I see where this amount of gold is coming from.
Yeah, but when they sell gold,
they don't have a dynamic price.
They say today, gold is $ 3,329.99.
And the gold market changes throughout the day.
And so there are times where when you're at Costco,
if you look up online,
like would buying this gold bar and selling it,
you know, what would be the margin?
And I would say you almost never make money.
Costco is not selling gold at a price that you could flip it for a profit.
But they are giving you 2% back,
and very often that 2% back makes up the loss you would take reselling it.
And you can buy things at Costco with cash,
you can buy things at Costco with a debit card,
and you can buy things at Costco with a credit card.
So if you were to buy $100,000 of gold
and you didn't lose money,
you could still keep the points you got from that transaction.
But I'd actually argue that if you time it right,
you can also make money on the spread
because sometimes that spread might be half a percent
and Costco is willing to give you 2% back.
And so that 1.5% can be profit.
Okay.
Got it. So the 300,000 plus of gold basically was hitting the upper
maximum of what you could get in terms of cashback.
Yep.
When I'm sitting at the checkout counter at Costco, I'm like, okay, gold's this
price, I look at my phone and I say, okay, what could I sell this gold for?
Okay.
I could make a profit selling it for getting even points.
I could just make a profit selling this gold for? Okay, I could make a profit selling it. Forgetting even points, I could just make a profit selling this gold.
Okay, bring up the Costco groceries, total's 180 bucks.
Could you please add five, which is the limit,
five $3,500 bars?
And they're like, really?
Oh, okay, your total now instead of $180
is like $15,180.
And then assuming you have a card with the right limit
and your bank's not gonna decline a $15,000 transaction,
tap to pay, thank you Apple for the simplicity,
and then I literally sell it before I've left the store.
Like I'm not trying to invest in gold.
That's my question.
Okay, so the gold is not solid bars sitting
in a shopping cart because there would just be people
hanging outside, you do.
Yeah, you get five, I wish I had them here
I have a rack that holds them but as an example
This is a rack from PAMP, which is this Swiss company that just holds bars
So this rack probably holds 20 bars of gold one out of our hold on so I guess there are two questions
so do you just
basically like
Keep one hand on your concealed carry, which is probably
not something you can do in California, but then you take like a loop around the store
with your shopping cart full of gold and then return it to the store.
When you say you've sold it before you leave the store, what do you mean by that?
So what I mean is I've gone in and I've locked in the price.
So I did a whole episode, by the way, if someone like wants to go really deep,
the guy who runs the marketplace, pure collect pure.com, it's a gold
marketplace for all kinds of stuff.
I did an episode interviewing him just about gold and how that works.
So I go in, it's a buying, selling marketplace.
There's bids and asks.
And I say, I'm going to go take one of these things and I've locked in the price.
So I don't mean I've shipped it off.
Right.
I go to the counter, I give them my receipt. I put it in my pocket for people aren't familiar an ounce of gold is like
Three or four credit cards and that's in the packaging. It's even smaller if it wasn't wrapped
It's like six SD cards if it's like, you know unwrap. Yeah, so I in my pocket. I usually try to do this earlier.
So I'm not just like someone's watching me pick up the gold,
walk out the door and all that, but I haven't had any issues.
And then I go home and I follow their shipping guidelines
to drop it off at FedEx.
And so it's kind of funny sometimes to go to FedEx
and drop a box off knowing there's like $50,000 of gold
in the box, but it's insured.
So I'm kind of okay with it.
Does it cost you more than your cash back to ensure it?
The marketplace insures it for you as long as you ship it according to their
requirements, like double box taped in a certain way.
There's some strict requirements cause they don't use FedEx for insurance.
Obviously like FedEx would charge an insane amount of money.
So they use like a third party insurance company.
Okay.
All right.
Got it.
So this podcast is very self-serving for both of us in a sense,
right? So this is a way that I am able to recruit you to do a lot of heavy lifting on
my points, right? We've discussed this. That's transparent. And then it's also a way for
you to promote where you're up to, which is fantastic because you've been able to take something that can be very time consuming and also turn it into a business,
which is great. And for people who are wondering, because you may not have Chris as a friend
who's willing to do this on your podcast, we are going to discuss how you can find low-lift approaches or sort of time-efficient approaches to exploring a lot of this stuff.
For instance, there was a website you recommended, Chris, I know we're hopping all over the place,
but I had never even heard of it before. I put it in my newsletter and I'm blanking on the name.
Award tool. Yeah. So could you describe what this is because it's very straightforward and it was simply
off my radar of awareness. So what is this?
Yeah. So if we zoom, zoom back a while, I think we live in this world where credit card
points are easier to get than they've ever been, right? Like if we go way, way back in
history, it's like they didn't exist. Then you could get one per dollar. And now it's
like to pay on where you purchase,
you could get five points per dollar.
You can get 100,000 points when you open a card.
And then we were in this weird area for a few years
where it was like, well, there's lots of them,
but it's very difficult to use them
because to get the most value,
you have to know all the kind of Jedi mind tricks,
if you will.
And then a couple companies came out and said,
we're just gonna build tools that are as simple as Google Flights,
that make it really easy for you to find ways
to get real value out of your points.
So there's two sites, there's probably like five or six.
I'll give the three that I like
and how they're slightly different.
There's really two things you might want in this world
if you're trying to use your points.
One is inspire me and give me the best deal.
And one is help me find the best way to get from A to B. So, award tool, which is the
one you talked about, I think is better for the person who's like, I want to go to Japan.
I have a few days of availability that I could explore.
I could go a couple days earlier, a couple days late, but ultimately I want to go to Japan.
And that's just awardtool.com.
Awardtool.com.
So you could say,
Hey, I'm going from San Francisco to Japan,
or you could even say San Francisco to Asia,
and I want to go in this window.
And it'll come back and say,
here are the best deals.
And you could filter them and say,
Hey, I only want nonstop.
I only want to fly in business class, or I only have points with Amex.
So don't show me other options.
And you get these things where right now from San Francisco, and I just looked at Asia,
but here San Francisco to Tokyo in economy on June 5th,
37,000 points plus $11 in taxes and fees.
37,000 points if you redeem them for Amazon gift cards,
might get you, I don't know, I think it's 0.6 cents,
so $222.
It is rare that you will find a flight to Japan,
even in economy, for $220.
Yeah, that's nuts.
Okay, cool.
That's the equivalent I was looking for.
What are the other tools that you would recommend?
So the other one that I like is called points. Yeah.
And it has this part of the website.
Why?
E a h points. Yeah.
Okay, got it.
And you go to the daydream explorer feature and they just give you a map of the
world and you say, you know,
Hey, I want to go to a
beach in first class from the United States, take me there.
And it'll be like, Oh, well, did you know that if you want to go to this place,
it's only this much.
So this summer I could go to Lisbon for 45,000 points, but not in coach in business
class.
So you want to go to Lisbon in business class for what Amazon
equivalent would have been like $275. Anyone listening probably knows you're not finding
$275 business class tickets to Europe in the summer. And there it is. So I like that from more of a
inspire me. It's like, I don't know where I want to go. I don't know when I want to go.
At the end of the day, I would say the more flexibility you have, the more your points will take you way, way further. If
you come to me and say, I need to be in Japan and I need to take this one Japan Airlines
flight and I need it to be on this specific day, what can my points get for me? Might
not be more than you would get just booking the flight on the Amex, Chase, Capital One,
et cetera portal.
So that's the conversion.
You mentioned a few things, right?
That kind of underscore what makes this whole game attractive to a muggle like me who has
not had the inclination still doesn't really have the inclination to get really deep in
the weeds.
It's like $222 flight to Japan, $270 business class flight to Europe in the summer.
Like, yeah, of course I want to do that.
I grew up being super ultra, ultra frugal, right?
So that hardwiring is still there.
So as financial savings catnip, that is very, very attractive.
I hate wasting money.
I still way overeat because I'll save leftovers and stuff because I don't want to waste food.
I mean, I'm still that guy who will pack up everything, but this has seemed very complicated. So I'm
hoping you can help us uncomplicated before we get there. Let me give people a snapshot. So
you have through all of your various techniques and tricks and this, that, and the other thing,
various techniques and tricks and this, that and the other thing, 22.8 million points, something like that. And what is my total at the moment? Roughly, if something like
five. Yeah. So it's 15.5 million. Keep in mind guys, this is for the last 24 years.
And I've also frittered some of it away using MX points to buy stuff on Amazon and so on,
which would get me a heavy ruler on the back of the hand
from Dr. Chris.
But we'll get to that.
Just a few more factoids.
I have not fact checked this,
so I'm relying on Christopher.
But how significant are loyalty programs to airlines?
So there's a really great video
if you wanna go deep on this.
I'll give you that kind of high level
on both loyalty programs to airlines,
which is kind of frequent flyer miles.
And it's the craziest thing I think I've ever come across
when understanding business.
And it's that the market cap of the major three airlines,
American, United and Delta, meaning the market cap of the major three airlines, American, United and
Delta, meaning the total value of the company, they all have a market cap between six and
20 billion dollars. The market cap of the loyalty point program explicitly, not the
airline, but just the subsidiary of it ranges depending on the airline from 22 to $26 billion.
So the loyalty programs are worth more
than the airline itself.
So everything that is United that is not the loyalty program
is worth negative $12 billion.
And so there's this common understanding
in this kind of points, miles, airline world
that like airlines really exist to be
effectively banks for their miles and points.
And then they just have to fly these planes all around the world so that that
bank can continue to operate because Delta came out and said, I think it was a
year ago, they said in 2023, 1% of us GDP went through a Delta Amex card.
Right.
So, so the transaction volume on Delta Amex cards was 1% of GDP, or I think they said
just shy of 1% of GDP, they didn't give an exact number.
So every time Amex is awarding these Delta miles, every time you're using your
chase points to transfer to United, they're effectively selling those points
to those banks so that they can give them to the card holders.
And so the business of selling those points is massive and the profit margins
of an airline, just the airline part of it are like laughably small.
I think the average profit per passenger for us airlines on average is $10.
And I think American airlines was the bottom.
It was the profit per passenger per year on American is $3.40.
So if you're wondering why they show those credit cards so hard over the loudspeakers
while you're trying to watch your movie in peace, this is why.
Yeah.
United Airlines sold almost $4 billion worth of miles as part of their business.
This is a little old data, but back in 2019, it's probably only gone up from that.
And if anyone remembers during the pandemic, airlines were hurting, nobody
was traveling.
And so in order to survive, they had to mortgage, they had to basically raise
money and they couldn't put the airline up.
So they, all three airlines put their loyalty programs up.
That was the collateral and raise, depending on the airline, like six to
$10 billion each using the loyalty program
as their collateral.
Okay, so this is one of the many reasons, right?
Hearing facts like this from like, this is a trap.
Like if I enter into the labyrinth,
there's a reason why these are so profitable
for these companies.
And it's not because the person collecting the miles automatically wins.
It can't be.
That's the losing end of the trade for most people.
They're hoping for breakage.
They're hoping you were deep.
You get all these miles, you never use them.
I think that original models were 60% would get used.
Or you let them expire as I did.
Yes.
In one case, right? Where hilariously, I think I forwarded it to you, I got an email from Marriott Bonvoy
saying your points are going to expire and then it gave a date that was months in the
past.
That was my alert email.
I was like, well, chronologically, unless you guys have figured out time travel, because
I haven't, it seems like I should have received this prior to my points expiring.
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So Chris, what would you suggest we do in terms of exploring what I should do with my
points? And we're always going to bring this back to what people can use. I think people
will pick up a lot that we can also sprinkle in some crazy point stories, but I think we've
given enough of a taste of that, that we can kind of look at the actual nuts and bolts
of like, what do you do? I'm
looking at this printout and I'm like, it makes my head hurt just to look at all these
airlines with all the points.
So we'll break the landscape into, there's two obvious buckets that people are going
to be familiar with. You have airline miles that are linked to a program. So you have
some Alaska, some American, some Delta and some United. Four major US carriers.
You've got hotel points. I'm not gonna tell you what to do with yours
because they all expired.
And then you have bank points
and I'm gonna call them transferable points.
And the thing that I really like about transferable points
just to set the difference in people's mind
and why the kind of street value is higher
is that American Express.
Let me pause for a second just to say by bank.
American Express, Capital One, Citibank, Wells Fargo now,
Chase, Amex will let you move your points
to 18 different airlines.
So you can move your Amex points to Delta,
you can move them to Air France,
you can move them to Air Canada.
And so the reason why people love them is when we go back to these tools and you're
searching, gosh, I want to find a good deal to Europe.
Well, sometimes that good deal might be a deal with Air France.
Sometimes that good deal might be a deal on United, but it's even better deal if you book
it through Air Canada, which is a partner of United.
And so when you have the flexibility to take your points and put them anywhere, or not anywhere,
but to 18 different airlines
or five different hotel programs,
it just increases the likelihood
that you will find a good deal.
So I love accumulating transferable points
because it just spreads out the surface area
of places you can find deals.
That said, the best value that anyone's gonna find
from their points and miles
is on this kind of aspirational travel,
meaning long haul, international, business and first class,
luxurious five-star hotels and resorts,
because airlines, while this is a shift,
they haven't fully shifted to the point
that a business class ticket might cost 10 times the dollars,
but it might only cost two times the points. And a really nice luxury resort might be 10 times the
cost of the holiday in downtown, but it might only be three or four times the cost in the number of
points you'd need. And so that's where you're going to get the most value. That doesn't mean
that if you're someone who's only traveling domestically,
you can't find good value because there are a lot of cases where, you know,
you're flying between small airports, you're flying during the holidays,
you're flying last minute,
and you'll see a flight where it's just astronomically expensive for what it
should be. And it's a great deal with points.
I'm realizing, I guess,
a couple of things
that I'll throw out there to act as a stand-in
for some listeners, right?
So number one is that, and I want you to poke holes in this,
we're gonna just be fodder for conversation
because I'm realizing that our conversation is always,
meaning the last handful of weeks at least,
focused on what the hell should I do with all these points?
Staring at this just makes me feel like a sucker playing a sucker's game or someone with undone
homework and they expire, right? Which is ridiculous because some of them engineered,
some of them expire. But I've realized that there's how to use the miles and then there's
how to accumulate them. Now I have not focused on the accumulate because by and large they seem
like games I don't want to play.
And I think what's going to be in the mind of a lot of folks, certainly why haven't I
done this to date?
Time.
So the Amex is, let's just say using the Amex on Amazon, it might be a bad trade on the
value per point if I assume my time is worth $0.
But if it takes me an hour to do something,
to get a bunch of stuff organized,
to find a better value per point,
it could be a Faustian bargain,
if my sort of value of time per hour is high enough.
So that's always been sort of the crux
of the challenge for me.
And also I should say just for people
listening we can assume that my hotel points are usable even though they've expired if
that is in any way informative to the conversation. And also I just want to explain one of the
motivations for reaching out to you was not just how do I use these points, but like is there anything crazy I could do
with these points?
And I'm not convinced there is.
And there may be things that I can do that seem crazy
that are just a poor use of points.
But I was like, okay,
I realize I could use some of this for travel,
but I can also afford to pay for travel,
which doesn't mean I should pay dollars instead of points
if I'm just looking at the value per point, but.
I mean, is there something big and nutty I could do like one trip where I just
blow all of these points?
Let's start there because I think the reason why the points game is exciting
in the first place is that it feels like it's free.
Now, I could poke a hole in that and say,
if you just used a cashback card the entire time,
instead of having 12 million points,
you probably would have been sitting on $300,000,
depending on the card you were using.
And if someone had done that,
they would probably feel very differently about taking $300,000 depending on the card you were using. And if someone had done that, they would probably feel very differently
about taking $300,000 they've saved
and blowing it with no regard.
Whereas if they had 12 million points
that in their mind could not fund their kids' education,
pay their mortgage, et cetera,
why not blow it on some wild vacation or something else?
So there's this psychological element of,
I've earned these things, they are not dollars.
Why not spend them flying Emirates first class,
taking a shower in the sky,
eating caviar and sipping champagne?
Like, why not do that?
Because it's not like I'm dipping into my kids' college fund
where it might feel differently
if they had earned cash back the whole time.
Oh, it would feel totally differently.
I wouldn't even do it necessarily.
But those points are so constrained that it's like,
okay, if the only place that I can use these is in, say,
travel, it's like, well, they either never get used
or they get used, but I can't apply them to paying off
my mortgage or paying for my kids' college tuition.
So, yolo.
Now I would say, in the case of Amex,
if you were like,
my time's too valuable to play this stupid game,
I would say two things you could do.
One, tell yourself or whoever books your travel
to just book the travel using the points
instead of using the dollars,
and it's not gonna take any more work
to go on Amex's site and say New York to LA, business
class flight on United, book, check out, pay with points instead of dollars, and you'd at least get
your one cent. You could open up a brokerage account at Schwab or Morgan Stanley and open up
one card that's the Morgan Stanley or the Schwab Amex. You can just transfer all your points to
your brokerage account. What does that do? Just turns it into dollars, depending on the card, what the rate is between
point eight and 1.1 cents, but like, there is a way that's better than
Amazon to just dump them into a bank account where you don't have to think
about it and like, you just have the money.
So I will say like that is an option.
And for people for whom that feels like the better path,
I would argue that they'd probably have been better off
from the start just using a cashback card
and getting 2.625%, which I think is like a good target
cashback and never having thought twice about points at all.
What's your current favorite cashback card
if you had to pick one?
So US bank launched this amazing 4% card. You had to put $100,000 in a brokerage account.
And then they were like, oh, wow, this isn't profitable. Like the amount of money that
issuers get from swiping cards is not 4%. It's not even 4% before you pull the margin out for everyone along the way.
That's gone.
Robinhood has a card that's 3%,
but if you start putting too many business transactions
on there, they have problems.
The most scalable platform that I'm aware of
for earning cash back at scale
is the Bank of America.
I'd say platform.
If you have $100,000 with Bank of America
or an AmeriLynch brokerage account,
you effectively can earn 2.625% cash back on everything
with their unlimited card, their travel rewards card,
their premium rewards card.
And if you have the premium rewards,
premium rewards elite cards,
it bumps up travel and dining spend
to three and a half percent.
So everything you spend on travel and dining, three and a half percent back.
Everything else, 2.6 to five percent back.
Obviously that assumes that you have the ability to put $100,000 in a brokerage account.
You can just invest it in US treasuries.
You can move over a Roth IRA.
You don't have to have some Merrill Lynch broker
manage your portfolio.
But I would say that is the most scalable thing.
You know, I know people with large limits
can spend lots of money, don't have cards,
you know, held up and transactions not post
and points disappear.
That I think is a solution.
If you want something even easier,
Fidelity has like a 2% cash back card.
So if you're not earning 2% back on everything,
I would say you're missing out.
Everyone, I think if you want the simplest solution
for everyone, you should say,
am I at all flexible enough that I'll be able
to get good use out of these points?
And by flexible, that doesn't mean like I'm flexible
in every vertical, right?
Like you could be flexible that you could book a trip last minute.
You could be flexible that you have to plan it super far in advance.
You can be flexible with the destination, but not the dates.
You could be flexible with what route you take, whether you go nonstop or not.
So I'd say if you have any amount of flexibility,
I think you could get a ton of value and And these tools have made it so much easier.
Like five years ago, I'd say, you know, it's tough.
Now I'd say, if you were like,
I want to go to Europe this summer,
we want to book it more than a month out
and we're kind of flexible where we go.
You can get incredible value that will make a cashback card
look like a poor return.
But if every time you travel, you're like,
I want to fly on this date, I don't wanna change planes,
and I wanna go to this city,
and I wanna book it three months out,
and I don't wanna have to think about it after that,
you probably would be better off
doing cash back the whole time.
Okay, so let's talk about what I should do
with this printout that I'm looking at.
It's not actually what I'll do with the printout,
but what it represents, which is these various points that are scattered across however many, recognizing that Amex
is kind of the 800-pound gorilla, right?
That's where the vast majority are sitting.
After looking at my full picture, we'll talk about, I guess, a couple of things, right?
So for people wondering, we're going to talk about like, what might I do with all this?
What do the options look like that pass the sniff test by Chris and then understanding
my like psychological profiling and then also if it could be done again, what should I have
done?
Right?
So why don't you take us into the land of what might be done with this stuff and the
easiest way to do it.
So I looked at all the points and I would say if we focus just on the
Amex points, it's the bulk of everything.
It's a little bit easier to tell a story.
You got 12 million Amex points.
The easiest thing you could spend them on Amazon.
They'd be worth $85,000.
You could just book flights.
They'd be worth $120,000.
Can you just repeat this again?
All right.
Use them on Amazon.
$85,000. $85k. All right. All right, use them on Amazon. $85,000.
$12,000,000.
Done.
$85,000,000.
All right, got it.
I don't think you should, by the way.
Yeah, I know.
You could book travel in the portal
or transfer them to bank and brokerage accounts.
It'd be around $120,000.
Just book flights, no problem.
If, and I think you do have an Amex Business Platinum,
right? Yep.
You could just book your flights with points
in the travel portal.
You're capped at how much you can do a year,
but if every year you used up to 2.85 million,
which would take you about five and a half, six years,
you'd get $187,000.
So more than the $120,000, right?
And then if you transfer them and booked,
you know, aspirational things with airlines
on, you know, Long Haul International,
I think you could get reasonably 250 to $600,000 of value.
Okay.
So that's the range, but what should Tim do?
Let's come back to that.
So on the low end, we have use the MX points on Amazon,
right, because my credit card's already attached.
It's one click for a checkbox.
It's very easy.
That's taking 12 million plus points
and converting it into $85,000, roughly, of value, right?
Now on the very high end, long haul international, we've got 600 K.
Or more.
I did some quick math just for fun.
And I said, Hey, what are some things I've done?
Right?
I just looked great.
We've been to the Conrad, which is a chain within Hilton, the Conrad
Bora Bora, an amazing property.
We've been twice now.
We're about to go to the new Waldorf Astoria in Costa Rica.
So I looked at those two properties.
They have tons of availability using Hilton points, Amex transfers
from Hilton one to two.
So you'd actually end up with 24 million Hilton points.
It would be about 200 nights.
So if we're talking like extreme, what you could do, you could transfer
all those points over and book 200 nights at a hotel that would normally
be 1500 to $2,000 a night, just to give people's minds that they can extreme what you could do. You could transfer all those points over and book 200 nights at a hotel
that would normally be 1500 to $2,000 a night.
Just to give people's mind, 12 million, what does that mean?
Could be 200 nights at like an incredibly high end,
beautiful resort.
Like if you wanted to take international long haul,
like flights to Japan and Europe
in business and first class,
at redemption values.
I've gotten multiple times, not like once in a lifetime, it'd be somewhere between like
130 and 150 one way flights. So let's call it 65 to 75 round trip flights in business
class over an ocean observation questions. So I had this like Shawshank Redemption fantasy of sorts,
to be clear, towards the very end of the movie on the beach. And I was thinking, so one reasonably
absurd thing that I could do would be like a 200 night writer retreat to Bora Bora. I might end
up more like Tom Hanks in Castaway. That'd be my fear. But at this crazy, crazy hotel, that'd be one option. If I just wanted to YOLO burn the whole thing.
The other, I would imagine, tell me if I'm running up against restrictions here, but
it's like if I wanted to take, you said 150 flights, let's just call it 150 one-way flights
to say like Japan, something like that.
Sure.
Yeah.
Okay.
Now I guess there are, I'm going to run up against the monthly limits here, but would
there be a way for me to do one flight to Japan with 150 people, myself included?
Let's address the biggest challenge with getting the most out of these points is airlines do not release every seat
available for use with points and when they do sometimes they release them at
tiered pricing so there might be two seats available for 80,000 points and
then the next two are 300,000 and then that's it. So as an example this trip
we're taking to Japan next year,
Japan Airlines releases two seats on every flight
when they open the calendar at like 360 days.
So even knowing everything I know about the system,
the most optimal place to put the points to get the deal,
we still booked two seats from SFO to Narita
and two seats from SFO to Haneda.
So my wife and I are each taking one kid.
And then we set some alerts.
So over the next year, if two seats open
on either of those flights, we'll log in and change them.
Like the change fee might be $25 on the airline we booked.
But we couldn't even get four seats on the same flight
playing the game as optimally as we wanted.
So the idea that you would get 150 seats.
As it stands right now, it's you and one kid
and your wife and one kid on two separate flights.
Exactly.
Now, I would say I probably have 80% confidence
that by the time we take off,
we're all gonna be in business class on one flight.
I'm about 80% confident.
Yeah, okay.
So a general rule here, which I'm just gonna give
that'll be probably pretty helpful to anyone trying to get the most value out
of their points is the way I would say people that play the game at my level do
it is even if you know these dates, no flexibility.
One of the great things about points is depending on the program,
you can book a flight with points and cancel it for no penalty.
Maybe you pay a $12 fee,
a $25, a $50 fee. Depending on the airline, there are different rules. And I would encourage you
just search award cancellation rules by airline and you'll find a list. So what I will often do
is say, look, we really want to go to destination X. And obviously we love nonstop long haul
business class. That's the target, but I don't see that now.
So let me use some of my points to book a long haul
premium economy flight, and then I will use these tools,
award tool, points yeah, seats.arrow is another one
if you're like a spreadsheet nerd.
It's like a little bit more database than user friendly,
but it's really powerful.
And I'll set an alert and say, if two seats open up in business class on the direct flight
or four seats, send me an alert.
And then I'll go book that and cancel the other one.
And maybe I have to pay the $12 fee.
And so the way most people I know do this
is they book something that's good enough,
but not optimal, set an alert,
and almost always end up with something better
to the point that we've been at the airport, like check in four hours before our flight
from Paris to London back to San Francisco, alert pops up immediately four hours before
departure, cancel that flight, book another flight that's Paris direct.
You know, like now you might not like that last minute,
like I don't know exactly if I'm gonna take the flight
I planned on, but within two weeks of departure,
all kinds of stuff happens.
You can get on Lufthansa First Class,
you can get on direct flights.
So I would say, book something that's good enough.
Points are often refundable and make it really easy
to have speculative bookings, and then you get on something that said, you never get 150 seats on the plane.
So you know, the best version of that would be pick a day and buy tickets for 150 friends
to go somewhere.
But no one's really going to be going to the same place.
So not Asia.
Well, meet up in Tokyo.
We're all flying to Asia.
Ooh, Laos.
Sorry, pal.
You're gonna flying to Asia. Ooh, Laos. Sorry, pal. You're going to figure it out.
So it seems like then for the bulk of my points that are on Amex, long haul, I could go to the Amex website, see if I can use points for my already pending international travel, right? Or
whatever type of travel I might want to add in just to use points, although I think I'm at this point
kind of disinclined to do that.
My sequence would be find something like Award Tool
and say, I'm going on this trip.
Let me search it on Award Tool.
Can I use my points?
Because chances are you're gonna get two to five cents
per point on a good award redemption.
Nothing on Award Tool or any of the tools you end up liking.
Nothing on award tool, great.
I'm gonna go to the Amex travel portal
and I will book it with my points
because you have an Amex business platinum.
If you're booking it in business class
or with whichever single airline you choose,
like Amex lets you pick one airline
for your annual airline credits, whichever one you pick,
you can book an economy also. You book it with points, they'll give you 35% of the points you
spend back as a refund. It's a perk of the business platinum card, and you'll effectively
get 1.54 cents per point. So I would tell you, my guess is that if you're not that flexible with your travel, that you will one in probably somewhere between five
and 10 times find a great deal with your points
and the other four out of five, nine out of 10 times,
you won't and then over the long haul,
you'll get a blended rate of your points
of probably like somewhere between like 1.7 and 2 cents.
Cause that one time you might get 5 cents and then the other times you'll get 1.5 cents.
And over the course of the next five years, you'll burn through all your points.
You'll get twice to three times as much value as you would have using Amazon.
And hopefully whoever's helping manage your travel could just like have this principle
of search for points.
Don't find it.
Use points on Amex.
Doesn't work, pay cash.
And also I should point out to folks a few things.
Number one, that I do have people who help with travel, so I could very easily have an
assistant do this.
And I have still do for people wondering, you know, virtual assistants in the Philippines
and so on,
I would have to imagine within the next two years it could come a lot faster.
So having an idea of the process, I think will prove very helpful. So we've got a word tool, AMEX.
So here are my two questions.
I've got points on Alaska, American airlines, Delta, Emirates, tap
Portugal, et cetera, et cetera.
Is there an easy way for me to just use those for anything?
Like zero those out.
What is the lowest, lightest lift?
I guess low makes it a harder lift, but you get the idea.
Lightest lift in terms of using those or is it, you know what, like, hey, look, you're never going to use those for anything.
Just accept that those are basically sunk costs.
They're trying to pull you into the game
of accumulating points and you Tim Ferriss
don't need to think about it.
Or is there a tool where it's just like,
hey, I'm never gonna use these for anything.
If I can just trade them in for a fucking box of chocolates
and it only takes me 60 seconds,
I'll take the box of chocolates.
Is there anything to be done with these?
I would say the same principle applies, right?
If you look at United, you have United, Delta, American.
American and Alaska are both part of the One World Alliance.
Delta is part of the Sky Team Alliance
and United is part of the Star Alliance.
Those cover almost, I don't know,
if I had to guess like 90% of all long haul flights
you would ever take in your life.
And so if whoever's looking to book your travel,
you're like, oh, you wanna go to Japan?
Way better than any other redemption is just, okay,
well United flies nonstop to Japan,
depending on what city you're in,
so does Delta and American.
You're gonna get at least probably one cent of value
from each of those points,
even if you book it unoptimally.
United, a great deal to Japan might be 80,000 points, but you might you book it unoptimally. United a great deal to Japan
might be 80,000 points, but you might also find it for 200,000. But if 200,000 points saves you
$8,000, could you do better? Yeah. But I'd rather use that, do that five times, save 40 grand or
something. It's still a good deal. So the same rule applies, which is, I would say,
when you're booking a trip, go through that same sequence.
A lot of these tools, like award tool, will show you United,
will show you Delta and American.
They're not just showing you what you can do with your Amex points.
And I would say with the caveat that because there's no good alternative,
right, with Amex, you can always use those points to just book any flight on any airline at least one cent.
So like, there's no point in cashing them out
for a box of chocolates.
On United, you can only use them to book, you know,
United and their partners flights.
But the flip side is that there is always a price.
Even if there are one last seat,
they will still sell it to you with points.
It might be a lot of points,
but you could still use it for that flight.
And so I would be blown away if over the next three years,
you don't take at least one flight
that is on each of those airlines or their product.
Oh, for sure.
And so the good news is with United,
if you want to book five seats in business class to Japan,
it's going to be easier to find five seats.
It's not going to be as good of a deal.
But you know what?
If otherwise you're not going to use them, why not?
Yeah, also deal.
There's like the micro deal and then the macro deal.
Sometimes it just feels good to take a free trip.
Who cares if it's a good deal?
You went on a trip you weren't going to take otherwise.
If it's a good deal because you have five people flying to the same destination and you know it's a good deal? You went on a trip you weren't going to take otherwise. If it's a good deal because you have five people
flying to the same destination and you know it's guaranteed
versus like we're going to be scattered to the wind
and then have to find one another,
like Lord of the Rings or something, then fantastic.
Psychologically, that's also a good deal.
Are there any options?
And I think the answer is no,
but outside of travel that are interesting in terms of
using points.
Like, let's just say hypothetically, I was like, you know what, decided I'm going to
stay in the US for the next three years and maybe I'll stay in Austin for the next three
years straight.
I'm tired of traveling.
Are there any uses of these points?
What are the best options of the worst options?
If it might be the way to word it?
I just looked and they shut down. And so I don't know if there's going to be an alternative,
but there is a company that used to exist called miles for migrants that basically you hand over
your miles and they help like refugees relocate around the world using your miles. Okay. That's
interesting.
It looks like they have a, it's with sad hearts we share this news. So there might be some ways to
use them for like someone else, something like that.
Yeah. That's interesting.
That's one, it's a very charitable cause. It provides no value to you. I don't even think
you get the tax write-off, but you're helping people relocate with miles you don't need.
Here's the thing. Like I donate a lot of my stuff. Cause if I go and I look at my,
you and I both know I have no fashion sense. So it's like, if I go upstairs and I've got
a lot of extra clothing, I'm like from one to 10, how much value am I driving from like
this shirt? It's kind of a very left brained Tim Marie condo version. So instead of sparking
joy, I'm just like from one to 10, I wish value. Am I getting out of the shirt?
Haven't worn it in four months. That's like a one or a two max.
If I gave this to goodwill,
somebody would get like a seven or eight or more out of it if they really need
it. Maybe a 10 like that's just a better use of this thing,
like in the world. So for me,
I could see actually doing something like that with points.
If you found a charity that you cared about and said,
hey, I've got all these points, can I just help you out?
There's a listener of our podcast and he reached out to me
and we talked and he runs a few shelters around the world
for women that are suffering from domestic violence
and all kinds of stuff and human trafficking.
And he's like, I use all my points just for the business.
Like all the points his company earns,
he uses to book trips for people, for refugees,
all this kind of stuff who have a lot more flexibility.
So there's a way that I'm sure someone listening
could reach out and be like,
hey, we could help put these to use if you don't want them.
But-
I'm gonna get so many fake.
Oh, for sure.
Scammers ask you for points, but yes, Tim, give me your points.
But I would say the easier solution is just decide where you want to give,
give with your dollars.
And whenever you're taking a trip, tell whoever's booking your travel.
And this applies to anyone listening, just go look, what would it cost
on United?
Let's just book it with United this time.
And it's often great deals.
Like we're going to Cabo and it was a great deal to use points.
Especially because we weren't sure which day we wanted to come back,
so we just booked it for both days and you can cancel with no penalty.
So even if it's not a great deal, just start cranking through them.
You don't have any, but just in case anyone's in Austin,
one of the best uses of chase points is transferring them to Hyatt.
Because Hyatt just is one of the hotel groups that just continues to deliver great
value. And there's like a Miraval wellness resort right outside of Austin.
Oh yeah.
It's like all inclusive and you can use your Hyatt points there.
You don't have anything that would get you Hyatt points.
So it's not relevant to you, but you know,
there are a lot of domestic ways that you could use your points,
even if you're not leaving the US.
So let's look at a situation on my spreadsheet here, which is, and let's pretend the numbers
are bigger than they are.
So I have points on Emirates Skywards and I have points on TAP Air Portugal.
The numbers are not as big as the other airlines, but let's pretend that these were more miles because I'm bringing
these up as you can guess because they're both expiring this year. What can people do
if they're like, Oh shit, I've got three to six months, maybe it's a year before these
things expire. I do not have any need, maybe no desire to take like an
emergency trip to fill in the blank location. Is there anything
to be done? Or is it just like, ah, you son of a bitch, you got
me?
There's multiple things. So most of the programs in the US now
don't expire. If you have the credit card with a company you
earn points in, usually the credit card points don't expire.
But a lot of programs do. And I'd say there's two versions of expiration.
There's a couple airlines, Japan Airlines, ANA, where it's truly like three years and
they're gone, nothing you can do.
And then there are a bunch where it's like, I think American Airlines, if you have no
activity for two years, they expire.
And so in the case of airlines where if there's no activity, they expire. And so in the case of airlines where if there's no activity, they expire.
Loyalty rewards. Sometimes the stick is better than the carrot.
I have in the past with American, I've donated a thousand miles. That's activity.
That kicks you another two years down the road.
You can buy a magazine with your miles, kick the can two years down the road.
Emirates, for example, lets you transfer your Emirates points to Marriott.
So funny enough, it's like you've got Marriott points, they need some activity
or they're going to expire.
You have Emirates points.
Maybe you could transfer all your Emirates points to Marriott, which
you're probably more likely to find a hotel that you could use to book with
Marriott points and cash out your Emirates balance.
With Tap Air Portugal, you know, you've got an orphaned 6,500 miles,
probably not even enough to book really anything.
I honestly wouldn't feel too guilty
just letting them expire.
The thing that I would note in the future
for someone listening is Tap Air Portugal is a part of,
I believe it's Star Alliance. Yeah, Star Alliance.
Whenever you fly on tap,
you should just put in your United number, right?
Like try not to overcomplicate things.
You're flying on Air France, put in your Delta number.
Do I think Delta points are the best ever?
No.
And if you want to play this game at a crazy level
and have six figure balances and 25 airlines, great.
But when you're getting started, if you have Delta, American, or Alaska, and United, any
foreign flights credit there, and then you don't have to worry about having these little
balances all over the world in random airlines.
Yeah, that's a good point.
But at 6,000 points, I don't care.
At Emirates, if you thought one day you'd use them, great.
Otherwise I'd transfer them to Marriott.
I will say there's a strange reason why I ended up
with 25,000 Aegean air miles,
which is a Greek airline part of Star Alliance.
And I was like, what do I do with these miles?
I'm not gonna go to Greece,
but Aegean Airlines is part of Star Alliance.
So I just use them to book a flight
from San Francisco to Denver on United.
Now, 6,000 is not enough to do that.
So I wouldn't even worry about it.
But if you had, and Emirates is not part of any of the major alliances, they have some partners,
but because they have the escape valve of transferring them to Marriott, I would just be done.
But if you had some Air France miles, you could probably use them even if you weren't going to France to book a Delta flight,
or if you had British Airways to book an American flight or something like that.
That makes a whole lot of sense.
All right. Where should we go from here?
I mean, I'm tempted to sprinkle in some crazy point stories,
but we could also go somewhere else, right? Because it seems like the answer is
use these for flights that are coming up. They don't expire. There's definitely part of it is like, God, it's just, it's not very
inspiring, but I certainly could do it. That's the best value per point is to use a word
tool and then if that fails, MX travel portal.
What if we did it this way? I said the best deals are with the ultimate flexibility.
So you could say, hey, just blow my mind, make me feel like I got so much value out of this.
What could we do?
What could we do that's really awesome?
Block off a week and say, this week, I'm just going to blow it out of the water
and I'm going to do something awesome.
And I don't know what that's going to be.
I don't know where it's going to be.
And you go to one of these tools and you say, where can I go this week?
And I think you could have a good time anywhere.
So for example, seats.arrow, one of the cool things they have is they have this
tool that's like the ANA first class finder and the Lufthansa first class and
the JAL first class finder.
So you could say Lufthansa first class.
Lufthansa first class and the JAL first class finder. So you could say Lufthansa first class.
Well, for anyone who's interested,
the San Francisco to Frankfurt flight today,
you could book using United miles in first class
for 165,000 points.
Now, one of the best things about Lufthansa first class,
and I've not been able to fly it,
is that in Frankfurt, they have their own private
first class terminal that's separate from the other terminal. It's known for if you go take a bath there they give
you these rubber ducks that you can post on the internet to show people that you flew first class
on Lufthansa. But like you could basically just schedule a I'm gonna take an amazing trip. I'm
gonna go somewhere awesome and just see where that leads you. And so we've done this a handful of times and we ended up at this amazing resort
in Mallorca last year called Cap Rocat.
It's a small luxury hotel of the world.
It's built in an old fortress.
If you just search for you like, wow, that looks beautiful.
You know, if you want to go in the summer, it's like two to 5,000 the night.
And we were like, wow, Hilton has five nights here. We had five free Hilton night certificates.
We found some points to get ourselves to Europe.
I think one interesting thing for people to consider, we live in the Bay Area.
We wanted to go to Majorca.
If you just search for a flight from San Francisco to Majorca, it's going to be a lot harder
to find a good deal.
So instead we searched for San Francisco to Majorca, it's gonna be a lot harder to find a good deal. So instead we searched for San Francisco to Europe,
we ended up getting a flight to Paris,
and then we just bought a $79 ticket from Paris to Majorca.
And so consider the fact that you could buy
really cheap flights at the beginning or end of your trip,
and your points are gonna get you on these long haul routes.
So we ended up having like a $20,000 vacation.
We didn't even realize when we booked it that we were flying to Paris during the Olympics.
So we ended up staying there for two days and going to the Olympics. And we did the whole thing on
points. It was like $20,000 saved, not $20,000 of value because it was like actually saved over if
we had paid cash. So it was amazing.
Yeah. All right.
I like that idea.
I would challenge, give me a week of your time
and I will come back with a,
Tim is going to this place in this amazing deal.
And you know, he's going to stay at this incredible property
and just unwind for a week
and explore whatever part of the world we sent him to.
That's Sierra Leone four seasons. Here I come.
So what was the name of that place?
Caprocot. Beautiful hotel. Sounds like a Russian prison drug.
I like it.
I don't know what Mallorca is like in October, but right now you can go for,
you know, a week or two in October.
Obviously I know summer is probably the prime time,
but I think when you start to look at shoulder seasons
and last minute stuff, you could just get crazy, crazy deals.
Shoulder seasons means right outside of the prime season,
like to either side of it.
Yeah, so we're going to Costa Rica in June,
which is not the height of rainy season,
but it's certainly not like like, the most perfect time
to go to Costa Rica.
And it's not necessary. I think we're gonna hit Japan.
You know, obviously, cherry blossom season is flexible,
but, like, I think we're gonna hit Japan
in prime time next year.
And so you don't have to wait for shoulder season,
but there's just so many better options.
I think we mentioned all these tools before, but there's just so many better options.
I think we mentioned all these tools before,
but when it comes to hotels,
a lot of these tools also have the same thing for hotels.
So you can go switch from the flight page
to the hotel page.
Seats.arrow has a sister site called rooms.arrow,
and you can literally be like,
find me a small luxury hotel in the world
that has five nights available June 25th.
Where am I going?
Now, is the dot arrow like a wink wink insider thing in the travel world or is that just
an indication of the person who made this spreadsheet heavy website is the same person
who should not be in charge of branding?
I know the guy behind it's an engineer and I think it was like, what'd be a cool easy
name? Seats.arrow. Okay. Easy domain, short word. the guy behind it's an engineer and I think it was like what'd be a cool easy name seats that arrow
Okay, easy domain short word arrow spelled like an arrow a
R. Oh, sorry a ERO seats that arrow like oh jeez
You're not a there's the problem. There's the problem. I got it dot arrow
a ERO I am absolutely not the only person who immediately went to arrow A-R-R-O.
I'm very glad we clarified that.
Show notes would have been messy.
Okay, so I want to explore a couple of things.
Number one is points gone wrong.
In other words, where you did something
and you're like, fucking A,
that was just such a waste of life energy, right?
There must be some examples of where this didn't work out
or where you had a practice and you were like,
at the end of the day, isn't worth it.
Now, I have to bust your balls about this
because it's just so funny.
I've heard you tell stories of comparison shopping
for fruit at the grocery store.
You will drive from one grocery store to another
to save something like, correct me if I'm getting this wrong, but like two or three bucks on berries, something
like that. But I'm wondering even for you, if there's been an example where there's like
a practice or an attempt and you're like, okay, that really didn't work out. That was just
way more headache or way more time than ended up being worth it.
Right.
The juice wasn't worth the squeeze.
How often do you feel that way?
And can you give an example?
I think the, I don't know, I'll call it the optimizers curse, but like that is
the challenge that I have learned to get better at over the last year or two or
three, which is take the berries example.
I think I'm probably more likely to like look online
be like, should I order my groceries from Amazon Fresh or Whole Foods and like which one's cheaper
than necessarily drive store to store? But I'll credit Ramit Sethi for these money rules where
it's like, okay, for groceries, we stop carrying. Like it doesn't matter now does that mean that when I go to Costco to buy berries and
I might see like blueberries are like twice the normal price. Maybe we just buy strawberries instead, you know, and we don't like
I'm not gonna not buy berries if they're expensive, but I might pick the berry. That's the better deal this week
But I'm not gonna not do it and I'm not gonna drive to throw a tree story
$15,000 worth of gold bars with my.
The transaction would be 15,000 and like 12 or 15,000 and 14.
But I've had to get a lot better at this because there are times where I could spend three
hours trying to find a flight deal and like figure out the most optimal way to do, only to be like, oh, we're not even gonna take this trip.
My wife sometimes asked me, she's like,
I was like, hey, which flight should we take for this trip?
And then she's like, I'm okay answering that question,
but why do I have a 47 row spreadsheet
as the source of this information?
And so for me, part of it is sport, like we talked about.
Part of it is figuring out at what level do we part of it is figuring out like, at what level
do we stop caring? So it's like, when I was early to this game,
it's like, if I'm gonna save $20, I'll stop here. And maybe
now that threshold is at $100. Maybe for some people, it's at
1000 or, you know, even higher. So I've gotten better at, is
this a thing I want to optimize? Or is this a thing where I'm
just going to buy the flight? Like I got to go to this
conference in San Diego, flights aren't that expensive, let's just buy it.
For anyone thinking that way, and this is also good for you,
there's this great browser extension called Points Path,
which just layers on Google Flights.
Points Path, okay.
And then they have an opinion.
They're like, this is a good deal with points,
this is a good deal with cash.
So you're like looking on Google Flights to go to San Diego and it's like, hey, actually, just go transfer, go use United points. Don't buy this one.
Ah, this is a bad deal. It's like even easier than these other tools because it lives where
you're already searching. Now, in some times I'm like, let's just book it, be done. I don't want
to spend my afternoon on saving $5 or $20 or even $50. I kind of do it $50, but I should not.
So I think that's it. Sometimes this stuff goes wrong. And wrong is a stretch, but I make mistakes
that I talk about not making all the time. I had this woman, Devin Gimble, who has a podcast called
Point Me to First Class on, and we talked about the points journey, and you start off, and it's so great.
You're like, I used my points at Amazon, this is amazing.
And it feels like points are amazing.
And then you start to learn more.
And this is, I think it's the Dunning-Kruger effect.
It's like, now that I know a little more,
oh man, I've been doing it wrong the whole time.
You feel terrible.
And then you start to learn,
and you're like, now I'm doing great again.
But there are gonna be a lot of people
that listen to this conversation right now, and they're like, now I'm doing great again. But there are gonna be a lot of people that listen to this conversation right now.
And they're like, now I know more.
Now I feel worse about what I'm doing.
There is another side to that.
Like the valley of despair, we'll get past it,
or listen to that conversation I had with her
and that would help.
Wait, the value of despair?
The value of despair.
Oh, I like both.
Yeah, that's the trough of sorrow in white comedy.
Yes, yeah, there's like dozens of names
of what it means to learn more
and then not yet master it and all that.
So I think to where you were going, I have made mistakes.
I've booked flights that were non-cancellable
and then tried to cancel them and got no refund.
I've booked trips we never needed to take.
I've booked backup flights and forgot to cancel them and got no refund. Like I've booked trips we never needed to take. I've booked backup flights and forgot to cancel them
and lost points.
Like, you know, make tons of mistakes doing all this.
That's just how we learn.
And even once you know the things, you do it wrong.
But the value of everything I've gotten out of it
has far exceeded those mistakes.
And I'm okay with making those mistakes.
And I've just learned to say,
is this the giant trip of the year
where we can save $10,000 or is this the,
I need to go to this place for a meeting
and it's not worth my time?
And that changes, right?
Like earlier in your career,
it might always be worth your time.
Yeah, definitely.
I mean, yeah, back in the day,
I mean, when I first moved to Silicon Valley, I don't know if I
ever told you this, when I very first moved, it was 2000, couldn't find an apartment, bought
a standby ticket to, I was just waiting for San Francisco or San Jose.
I wore my one suit back when I thought I needed a suit to do like job interviews in Silicon Valley
and ended up staying at a kickboxing gym. This was a FairTechs gym and I lived on a bunk bed with
one of the Thai guys up in basically the attic and I would like wash my clothing in the sink.
I was definitely looking for any cost savings that I could
find in any capacity whatsoever. And like you said, the threshold has just changed over
time and how I think about my time has changed over time. But I'll talk about another optimizer's
curse actually, because I don't think this gets as much air time, or at least I haven't
heard very many people talk about it. So there's the curse of like over-optimizing deals slash frugality.
But then there's the curse of over-optimizing efficiency where people
come to value their time so highly that any wasted minute causes tremendous
psychological anguish.
Do you know what I mean?
Like if they have to wait for something for five minutes,
it bothers them to such an extent,
maybe even after the fact that just like the sort of
frugality and excess kind of becomes the opposite
of what you were looking for,
which is this like psychological piece perhaps,
or quality of life.
The same thing is true with people who
feel like they have more money than time or that their time is incredibly, incredibly valuable.
Like there is a point where it starts to hurt you and not help you. Does that make sense?
Yeah.
It's like, so finding that Goldilocks is something I think about a lot because if you read the four
hour work week, whatever, yes, like there are guidelines for people who have perhaps not ever tried to objectively value their time
for looking at annual income and cutting this this and this to determine your kind of hourly
rate per se, right? The value of an hour of time.
But when you take that and apply it to everything and start to really ratchet up your perceived value of time, it can
actually create a lot of anxiety, which I imagine the sort of hyper-frugality side can as well.
Right? So like they share more in common than I think people might realize.
I think about this all the time. The fact that it is sport makes it easier for me to justify
spending an hour going down a rabbit hole
because not only do I kind of enjoy the process,
but I can also, I have a podcast,
I can share the process with other people
and then they can skirt some of the process
by not making the mistakes I do.
On the flip side, I often think about
what is my time worth?
I get requests for people to,
oh, hey, could you consult on this thing?
And I'm like, it's just, I got other stuff to do.
And I'm like, well, if I said no
to a consulting call for $250,
then like my time must be worth $250.
Do I wanna lay in bed and watch this movie?
It's $250 to watch a movie?
Somehow I've been able to just be like, nope.
And I just ignore it all.
But I imagine there are people that think about that and can't stop thinking about it and my only advice is
to just try to not calculate every little thing because it's impossible and think about maybe your
Nine to five time think about your work hours of whether they're most efficiently used but in free time
I try to ignore the value of time.
It's like, does it cost me $1,000 an hour
to play with my kids?
Like, I don't, that's just a ridiculous thing.
I'm not even gonna entertain.
Where are the robots when you need them?
Don't worry, they're coming.
Soft hands, soft hands.
Don't be the first of a hundred parents to test them out.
So looking at what I've done,
I also want to ask you about the future of travel.
So I'll just plant that seed,
like what you think this space is going to look like
in the next handful of years,
or what innovations you'd like to see.
What could I have done in the beginning?
What would you have done differently
looking at what I've accumulated?
So I tried to model out what you could have done
and what the impact would have been.
Oh boy.
And, you know, my rough answer, and I built this whole, I don't know, this optimizers tool,
which is like, you could basically put in all how much you spend and you could check off,
like which cards you have and see other cards and see how much better it would be if you had other ones. The short answer is almost everyone is optimal
with two things, a card that gives them elevated earning
on the things that they spend the most on,
and a card that gives them 2% or 2X points
on everything else.
Like that is the optimal solution.
And so in the case of the Amex
Platinum card, which I have multiple of, you're getting one point on everything
and five points on flights specifically booked with the airline. And so not a
great card for anything other than flights booked with airlines. But getting
five points on flights booked with airlines, excellent. But if you figure 90% of the spend you put on that card was not a flight booked with an airline.
It's advertising.
Yeah.
For companies.
I would say for your specific case, it's like, well, the Amex business gold card gives you
4X points on advertising spend.
Yeah.
Up to $150,000 a year.
But like you'd be much better off getting 4X than 1X on ad spend.
Yeah, it's much more than I put on travel.
I mean, buy 10X, 20X, 50X, yeah.
If you took a card like Capital One has the venture
and the Venture X card and on the business side,
they have the Venture X business,
which is just 2X on everything.
There's no games to play.
It's not, you know, what do I use for this? You'd get 2X on everything. There's no games to play. It's not, you know, which, what do I use for this?
You'd get 2X on everything.
You would have probably been a lot better off
because you were getting five on flights,
but one on everything else.
The Amex Business Platinum does one and a half
on purchases over $5,000.
So maybe you were getting one and a half
on a lot of those things for business,
but you could have just gotten two on everything.
It probably would have simplified your life.
And then you could have picked a card,
whether it's personal, I'll focus personal use case,
which is like Chase Sapphire Reserve Card
is three X on travel and dining.
The Amex Gold Card is four X on dining and groceries.
I don't wanna go down every card under the sun,
but there are cards that are targeting people
who spend in categories
that are pretty common, like travel and dining are two of the biggest ones where cards reward
you.
So I think the average person is best off with a card that earns three to four points
on the categories they spend the most on and a card that earns two on everything else.
And whether that's two points or 2% cash back,
kind of is up to you.
Like, do you want to play the game
and try to get the most out of it
and take all these aspirational trips?
Or do you want to just put cash in the bank
and not worry about it?
And that doesn't mean you can't get some of the value.
If we loop back to one example I just shared,
the Caprocot Hotel, beautiful hotel.
It was 120,000
Hilton points per night. Hilton points, when I booked the hotel, were on sale for half a cent each.
So there's this crazy arbitrage that required no playing the points game, which was a night at the
hotel was like $3,000 or 120,000 points. But on the website, the same day,
you could just buy 120,000 points for $600.
So someone who'd been playing the cashback game
their whole life could just go to the Hilton website,
buy 120,000 points for $600,
book the $3,000 room for 120,000 points
and get effectively the same elevated value
that I got from playing the points game
without ever playing the points game.
Yeah, that was on the same website.
So, I mean, that was just on Hilton.com.
The Hilton points are notorious
for going on sale all the time.
I will say you can't buy Chase points,
you can't buy Amex points,
airlines points go on sale from time to time.
So there are places where you could buy points from airlines
if you see an amazing deal.
And I would encourage people to do that, right?
Like let's say you have no points
and you're about to take a big international trip,
go to award tool, go to points, yeah.
If you see a ridiculous deal and you don't have any points,
chances are at least one of the airlines
you can book that deal from sells their points
and it might be a better deal to go
Buy United points or Air Canada points and book it with points. Let me hop in here
I so I'd love the kind of on the same website arbitrage because it makes me think that there's some guy
running spreadsheets doing all sorts of
fine-tuning internally who's like
This is for my boys and girls who get the game
and just planted like this Easter egg,
wink wink for anybody who actually happens
to get the scent trail.
I like that story, so I'm gonna stick with it.
But the reality is most people that have a Hilton account
and have Hilton points are using it to book
a night at the Hilton garden in for their family reunion
in some city in America.
They're not trying to go to the Maldives or Bora Bora
every weekend and they're not ready to book it on a dime. These aspirational stories are
just that. They're aspirational. And so if they're not in your short-term future, racking
up Hilton points doesn't do you a lot.
Yeah. All right. So let me just come back to my own
situation. So it sounds like for what I'm doing,
assuming that, because this is going to be true for, I would imagine a lot of
solopreneurs or entrepreneurs with small businesses that the vast majority of their
expenses are on things like advertising, media, maybe also for different service providers like email service provider, blah, blah, blah,
blah, blah.
Like those are going to be the big buckets.
So it sounds like a next step for me at the very least would be to get a gold card.
Business gold.
Business gold.
Thank you.
Business gold, just to move those types of expenses to that immediately, because it doesn't take much from me and it will,
I guess, 1.5 to 4X my return on that spend.
Yeah.
And then on the, if someone's in the Chase ecosystem,
there's a Chase Inc. preferred card,
which is 3X on ad spend and travel.
I think it's also office supplies and shipping
or something like that.
I can't remember all of them off the top of my head.
So that's one path.
The other path is, okay, yes, you like these points,
but you don't really get a lot of tangible value
in the moment from them, right?
Like until you can redeem them, there's no value.
So what some people do, and clearly 1% of GDP
on Delta cards is an example,
most of the airline credit
cards, and Hyatt notably because they don't just give away their top tier of status, you
can spend your way to status on most of the domestic airlines like United American and
Delta and Hyatt their highest global status.
So you could get a Delta Reserve Amex,
throw a million dollars of spend a year
and you'd be Delta Diamond.
I don't know the exact number.
Depending on the airline,
it's between 200 and $400,000 a year,
would get you their highest tier of status.
And so-
What does that give you?
Depending on the airline,
it might be-
Caterpillar and blood drops?
Priority boarding, upgrades as available, right?
Like not anytime, you know, free wifi,
whatever the perks are.
Like Southwest is one of the ones where
you actually get the guarantee if you earn 125,000 points.
If you spend $125,000 on a Southwest card,
you will get companion pass.
You can name any person your companion,
and every time you fly, as long as there are two seats
on the flight, they will fly free with you.
And it's not two seats when you get there.
You can reserve the seat when you're booking.
So right now, my wife is my companion on Southwest.
If I buy a flight, she can come for free.
Taxes excluded, so you pay the five to $50, depending on where you're going.
That one's one where like every single flight.
So if you flew Southwest a lot,
which I'm guessing you don't,
spending 125,000 on a Southwest card,
bring your companion for free.
I know a lot of people, my sister-in-law actually,
and her husband, they own a handful
of small businesses in Colorado and they have two
kids they put a ton of their business expenses on two different southwest cards they each have
companion pass because of it all the points and miles they've earned from southwest they use to
buy flights for them and their kids fly free with them everywhere they go yeah it makes sense they
have had more amex points or chase points if they played the game differently? Maybe, but right now, do they get to take vacations
all the time with their family and never pay for any of it?
And their kids' flights are always free
and their flights are paid with the points
they earn on the card?
Yeah, pretty cool.
Like, they don't think about the cost of travel.
Now, they can only go where Southwest goes
if they want to go for free, so trade-offs, but.
Trade-offs, yeah, I mean, it's all trade-offs. And I actually
do sometimes fly Southwest. You'd be surprised to know. It's
not all the time, but Southwest and JetBlue. I actually fly with
some regularity. That's a story for another time.
But I just share that someone who spends a lot of money for
their business or their person, the optimal solution might be to
get a card that matches their expenses or a 2X,
2% card and just throw all the business expenses on those cards. And for that case, Bank of America,
similarly, has business cashback cards that if you put $100,000 in a business bank or brokerage
account, you get 2.625% back on every business transaction.
Like that's the primary business card we use.
Which was that again?
The way Bank of America works,
they have this program called Preferred Rewards,
and depending on how many dollars you have on deposit,
they multiply your earnings by up to 1.75.
That's clever.
So the card is marketed as earning 1.5 or two points and then they multiply it.
So it's a little, I wouldn't say it's like that complicated, but it's not as
straightforward and that they're not marketing as that, but on the website,
they say, you know, deposit a hundred thousand dollars and hold it at a bank
of America account for your business.
2.6 to 5%.
If you're a business that doesn't want to think about this game, you just want
to get the rebate on everything, great.
All right.
So the future of travel we can come to, I know I bookmarked that.
So I'll let you choose, I'll give you a couple of prompts.
Pudding cups, US mint, or your wedding, which would you like to go with first?
They're pretty short stories, so I'll just run through them in the order you gave them.
So this guy, Dave Phillips, back in the late 90s noticed that there was this promo from
Healthy Choice.
If anyone remembers like the green brand that made all these probably not in today's standards
healthy foods.
It was like you get a thousand miles for every 10 barcodes you mail in.
And he found that he could buy these trial size
pudding cups for 25 cents
and they all had their own barcodes.
And so he drove hundreds of miles around,
filled up a van, bought over 12,000 pudding cups,
donated all the pudding cups to local shelters
with the requirement that they would need to,
as they serve them,
give him back all the tops that they peeled off so he could mail them in.
And he ended up earning, I can't remember how many miles it was.
It was enough miles that he said he spent seven years burning through them,
taking friends around the world, going on amazing trips.
He got to write off the pudding as a donation.
His total cost was like $2,500.
And so it's just a great example of learning to spot places where promos or
credit card rewards can be pretty lucrative.
And so if anyone was around in the mid 2000s, the U S government kind of
passed some legislation to get this $1 coin in circulation.
And so they basically said, we've got to get this coin in circulation.
And so they basically let you buy dollar coins from the US Mint website for $1 and you can
put them on a credit card.
And so you would go on.
And the idea was coins last longer than bills.
And so the government said a $1 coin would save us $5 billion over 30
years, because it would last, you know, that we didn't have to
reprint all these bills. And so they sold $1 coins, shipping
included for $1. And this one guy, I don't know his name,
bought two and a half million dollars of dollar coins. He
said they weighed like 40,000 plus pounds. And so he would bought two and a half million dollars of dollar coins.
They weighed like 40,000 plus pounds.
And so he would just get these coins to his house
and he would throw them in his car,
wheelbarrow them to the bank, deposit them as US dollars
and just cycle through earning millions and millions
of credit card points, buying coins on his card.
And so I think that's an extreme version
of points arbitrage.
A lighter version is just, I spend a lot of money on Amazon.
I mean, let's not use Amazon
because Amazon has a credit card that gives you 5%.
But let's say you spend a lot of money at Apple
and you're at the checkout line at the grocery store
and there's an Apple gift card
and you could just buy your Apple gift card
at the grocery store, load it up to your Apple account.
But because you have a card that earns 4X points
on groceries, you get 4X on Apple instead of one,
because you bought the Apple gift card at the grocery
where you get elevated points.
And so looking at places where you can move around
your spending or buy things that are easy to sell
on a card, great options.
Let me throw one out for you,
just because you may already know this,
but I think it's a fun story, even though the conclusion is a little unclear to me. great options. So I just looked it up. Now this is on some random website, so who knows? Fact check everything, folks, but here it is.
In 2011, hedge fund manager Kyle Bass reportedly bought
one million dollars worth of nickels.
Why in the world would anyone want to own
20 million nickels?
Let's work out the underlying logic of this trade.
A nickel weighs five grams, 75% of which is copper,
the rest is nickel.
At the time that Bass bought his nickels,
the actual metal content of each coin
was worth around 6.8 cents.
So Bass was buying 6.8 cents for five cents,
or 1.36 million worth of base metals for just $1 million.
And it goes on, there are a bunch of important points
in the fine print here, right?
Because he's not going to want to melt it down himself.
Is it even legal for him to do that?
Maybe not. So does he have exposure then to the nickel and copper markets? How
does it work? But still kind of a neat example of how some of these opportunities seemingly
and you know, make sure you're not too clever by half because you can shoot yourself in
the foot financially. But it's like, it's kind of makes for a fun story.
The last story was that, and this goes back to my earliest days of buying pizza in college.
When we were getting married, we had no idea how expensive things could be at a wedding.
And so this guy was kind of a successful entrepreneur in Silicon Valley, had this amazing wedding
video he shared. And I was like, well, that was really Silicon Valley, had this amazing wedding video he shared
and I was like, well, that was really cool.
I'd love a wedding video like that.
So I looked at who produced it and I emailed them
and they were like, yeah, we'd love to do your wedding.
I was like, awesome, how much is it?
And the one was like, it was like $13,000.
And I was like, no, like, sorry.
I thought a wedding video would be like a fun thing to have
but $13,000 was like a meaningful portion of our entire wedding budget. I can't spend this on a wedding video would be like a fun thing to have, but $13,000 was like a meaningful portion
of our entire wedding budget.
I can't spend this on a wedding.
And I'd been talking to this woman,
unfortunately for like three or four calls
before I knew the price.
And she was like,
your wedding sounds fun, like you're a cool person,
I'd love to do it.
And I was like, yeah, I don't know what to tell you.
And I had been talking about our honeymoon
and we were going to the Seychelles
and that was the plan for our honeymoon.
And she was like, gosh, it would be fun to do your wedding.
She's like, man, I'd love to hear the story
of how your honeymoon goes.
I've always wanted to go to the Seychelles.
And I was like, really?
You've always wanted to go to the Seychelles?
The street price of two business class tickets
to the Seychelles is like $20,000.
But the actual cost to me in miles is like $2,000.
So I offered her, I said, look,
what if I sent you and your husband to the Seychelles
in business class, whenever you want to go?
Like we'll find a time where the flights work,
I will book you there, you will save $20,000
if you otherwise would have bought the ticket,
I'll do it with points, what do you think?
And she was like, let's do it.
And so she agreed to do the wedding.
The only cost we had was we paid for the hotel rooms
for the videographer, cause like that was a real cost,
but all the time costs and editing costs she ate.
And it turns out at the time she wanted to go,
it was harder to find the Seychelles,
so we sent her and her husband from Colorado to Mauritius
in business class, they had an amazing trip.
And so I would say the lesson here is like, you know, you can always find ways to negotiate
anything.
That's one of my principles.
That might be the golden move that I could apply without inflicting much brand damage
because I work with dozens of contractors for a million different things. And I could say, okay, how about instead of paying you rack rate retail for your services,
which is 10k, right?
I said to you on this trip, which is 15k, if in fact they want to travel or whatever
it is, since that's going to be seemingly the highest conversion, right?
I could probably do that a handful of times and squeeze a lot more value
out of these points than I would for myself over time. Since I just don't foresee traveling
with a high enough frequency, it would take a long time to kind of drain the bathtub before
it's refilling, so to speak. But if I'm using it also to find opportunities
to pay for folks or give them something,
I wonder what the tax implications are of that.
Who the fuck knows?
Yeah, how does that work?
Like, from a gift tax perspective,
do they get themselves into trouble?
I guess that's a problem for them and their accountants.
I don't have an answer to that,
but I would be very surprised if you bought a flight for
someone and if you asked your accountant, they might say like, it seems fine.
Like I'm not an accountant.
I'm not going to tell you what to do.
I'm sure someone listening will tell you there are tax implications.
Yeah.
But I mean, I suppose it's, well, it's different from a gift because it's a barter effectively.
So there are probably specific elements of the tax code that deal with bartering.
I have no idea what they are.
What is the value of the thing you're giving and all that.
Another option though, for anyone who's a business owner, you know, it's like, oh, I
could give all my employees a thousand dollar bonus or I could send them all on a five thousand dollar vacation that cost me a
Thousand dollars worth of points that employee is gonna have this incredible experience
Pick any luxury resort that's in the Hilton portfolio
AMX transfers one to two to Hilton, you know 24 million Hilton points. You're like, where do you want to go on vacation?
You know, it's like a gift to employees, to family members.
One of the interesting things is you probably have less flexibility in your schedule,
but maybe you have family members or friends or nieces or nephews or graduation gifts.
I heard this great story. A friend of mine gave his son for graduation.
He's like, right after graduation, you tell me, I'll send you anywhere you want to go in the
month after you graduate. Like he didn't start his job for a month so he could you know
It didn't matter what day didn't matter what time and he and his best friend
He flew he and his best friend Asia. So like that was his graduation
How hard is it to transfer points to someone else, right? I've got 12 million points if I was like, here's a competition
That's what he meant. I don't need to so you could do two things
You can book a flight in the Amex portal for anyone.
You can transfer those Amex points only to your loyalty account, but you can book it for anyone.
So you can transfer those membership rewards to Air Canada and book a
flight for anyone in the world on any flight that Air Canada's partners with.
I think Air Canada has the most airline partners of any airline in the world.
I think.
So Air Canada is like a great target for Amex points.
What would you do in my shoes right now?
Because we talked about the long haul international, we talked about using the different tools
that you've already outlined for checking for flights, award tool, Amex travel portal,
etc. Talked about getting a business gold card for more advertising.
Anything else that is easy for me to do or have what my assistant in the Philippines
help with doing.
But like if it shoes up a few hours of my time, I will probably have an allergic reaction.
So is there anything else where you'd be like low hanging fruit? Do or don't do these additional things, get
rid of this card. That's bullshit. Do this. This is
hurting you more than helping you.
Well, I know that on your list, you have over a million capital
one points that you've earned on after back and forth with you
and trying to look at pictures. I still can't figure out what
card it's earning points on, but it earns just one point on every
dollar. So at a minimum, it's like, if you just got a two on everything or a cashback,
like I would encourage you to maybe just switch to Bank of America premium
rewards card, get, you know, 2.6% cash back on everything, 3.5% cash back on
travel and dining, stop worrying about these points.
That requires me to have a hundred K in a bank account there or no?
The most optimal would be open up some brokerage account, throw 100 grand in
treasuries and not worry about it. The easiest would be open up a checking
account that earns almost no interest that would be some opportunity cost.
But if that's even too much for you, it's like go open the fidelity card that gets
2% on everything and
You don't have to move money anywhere
there are multiple cards that are in 2% capital one has a spark cash on the business side and then a
Venture card which is just 2x points on everything on the personal side
so there are a lot of options but for you and
Everyone listening everyone listening should not be getting less than
Two points or two percent on any transaction because you're just giving money away
Let me caveat unless you're in the middle of rebuilding your credit and you're not eligible for all these cards
caveat one caveat to no amount of the
19 to 29 percent APR that most of these cards are charging is worth any of these
points.
So we should have rewind.
Anyone that's thinking about optimizing their credit card game, if you can't pay your balance
off in full each month, it's not worth it.
Stop.
Do not pass go.
Do not do any of these strategies.
If you can't pay your card off each month and you have enough credit score to get a card that earns 2x or 2%,
that is the floor. Anything earning less than that, it's too easy to earn 2% or 2x points on
everything to have any excuse of doing anything else. But I might have 30 cards, which is a little
insane. The difference between 2 and 30 is very minor. The difference
between one and two is pretty decent. So I would say finding the two cards that optimize
is really the gold standard.
I mean, I just have to give credit again where credit is due, but you've turned your obsession slash sport slash optimizers curse also into your business, right?
So there is actually much more so than the average duck walking around doing this
behind closed doors and upside to you to experiment,
which is what you like doing in the first place.
So it's a very beautiful solution that checks a lot of boxes.
So congratulations again on that.
I feel lucky that I basically just started recording a day in the life of myself.
He's like, today I'm going to go down the rabbit hole of every card that Citibank has
and like break down every little feature and why there's a couple real ways that you could
basically earn top tier city status, not too difficultly.
Great. That's an episode. Like let's deep dive on gold. Let's deep dive on award travel.
Which is legitimately a day in the life.
That is what I want to do and I get to share it.
Yeah. It makes me think of, I think in the first episode I did with Chris Sokka a million
years ago, investor who's now a billionaire, crazy story, but fully embracing your weird self, right?
Like there is a lot to that that we could unpack
in a completely separate episode.
Funny enough, the last I saw you was in Austin
at the Live Dignation, and I saw Chris Sacca there
who heard me talking about gold,
and he was like, can I just come with you?
Like there's still a part of him that he's like,
even at his level of wealth, he's like,
do I want to do this?
Like, I want to go resell Golding.
Like he's just like loves the arbitrage opportunity.
So there's something fun about knowing you kind of like
got one over the system.
Yeah. Oh, for sure.
What do you think the future looks like here?
Any hopes, any expectations?
I mean, you track this is not to use this incantation as a catch all for everything, but certainly my frequency of using AI tools has gone up 10x in the last two months alone. imagine maybe just like high frequency trading and so on affected the investing game. And obviously
prior to that, a lot of the quant stuff out of places like rent tech and whatever. Are the
arbitrage opportunities going to vanish with the smoothing over of robots who are attempting to do
the same thing that a lot of people are doing semi-manually right now? Do you think there's
going to be a lot of amazing stuff coming?
I mean, what do you see when you, or hope for,
when you look into your crystal ball
with travel stuff or point stuff?
There's a couple tailwinds and a couple headwinds.
So on the tailwind side,
one of the challenges with having all of these points
is that these programs are always
devaluing things all the time.
And so, you know, there used to be amazing opportunities
to do X and now it costs 20% more.
One of the nice things is that the government kind of is
doing some sort of like, we're gonna investigate
whether airlines are devaluing people's miles.
And so there's currently some sort of investigation
going on.
So I think we are unlikely to see a lot of devaluing
coming in the nearish future because there's some scrutiny about that. So that's positive. There is this credit
card competition act that's been tried to be passed. The idea being, we didn't talk
about this, but the way all of this is funded is that when you swipe your credit card, there
is a fee that the merchant pays to use your credit card. And that fee gets split between the payment processor, like a Stripe or a Square or lots
of other ones, the issuer and the network.
So Visa MasterCard is the network, the issuer is your chase.
And so those fees pay for this.
In a lot of other countries, that interchange is capped.
So I think in the EU, it's capped at 0.3%.
And in the US, it can be as high as 3%.
So the Credit Card Competition Act is like, in my personal opinion,
like a bad attempt at trying to make this better in that
I'm not going to go into the nuance of what it does,
but the senator who created it has tried to attach it to this crypto genius act
that by the time this comes out, maybe we know the fate of it anyways,
but there are some people trying to create legislation
to bring down the interchange rates,
create more competition.
If interchange was 0.3%,
you would not be earning all these cash back
and points on anything.
That's why cards in Europe are much less lucrative,
if not completely foreign concept.
So if that happens, great.
The reality is it seems like merchants are not going completely foreign concept. So if that happens, great.
The reality is it seems like merchants are not going
to all of a sudden just like drop their prices
if their fees go down.
Like we've seen multiple cases with tariffs
with other things that that's not usually
the behavior that happens.
So that's on the point side.
I think it's become a lot easier to use your points
with all these tools.
And I think AI will make those tools even better.
You'll just be like, I want to go to Japan.
And it'll be like, based on everything you have, based on everything that's out there,
here's the optimal way to do it.
On one hand, that's kind of a bummer for the people who understand the system now.
If everyone can understand the system, those outsized return options are less.
That said, one of the ways that outsized value comes
is from still doing things that are like,
I'm not gonna look from SF,
I might look from the West Coast.
I don't care where I'm gonna stay, find me the best deal.
So I think it'll be a while
before the average person thinks that way.
I think the average person, whether an AI
tool is doing the searching or not is like, I want to go here.
How do we go to Paris in June? Not what's a great deal I could
get. And I'm willing to buy a ticket to Austin and fly to
Paris from Austin if that's awesome on a separate airline
and a separate ticket. I think AI keeps blowing my mind every
month. So who knows, maybe it'll understand all of this
and help us all redeem our points in many better ways.
And maybe this scrutiny will prevent airlines
from devaluing and we'll all win.
But I still think there will always be edge cases
around how to do it and ways to find
the optimal inventory flights that will leave some upside
for those of us who spend a little bit more time
Being ahead of the curve and I'm glad that it's easier for more people to do that. Like it was really hard
Ten years ago to get crazy value now. It's easier
I think it'll get a little easier, but I still think there'll be a lot of upside for people who
Pay attention to what's going on as for travel in general
I'm not sure what AI's influence will be on airlines
and hotels and all that.
I haven't really thought too deeply about it.
It seems like it solves a lot more aspects of my life
than leisure travel or even business travel.
Big question mark for me, not the slightest clue, frankly.
I mean, I'm hoping it can reduce a lot of friction, but how it does that, what the form factor is, how people interact with it, no idea at this point. So TBD.
I was talking to someone and they were like, on booking.com, this website said the room had two beds and on all the other portals, it said it had one. And then I called the hotel and they were like we have two. So some story like that it's like the moment you have a travel
scenario where AI booked the wrong thing you're like I would rather just do this
myself like yeah you know get to the airport and the flight was wrong it was
on the wrong day. I'm not gonna let an AI book my travel but I might let it do
some exploration. I do think when it comes to itinerary planning if anyone
is planning a trip anywhere
and is not using AI to think about where to go,
what to do, that is incredible.
Plan my 10 day vacation in Japan.
Yeah, the AI tools for planning trips
are just out of this world.
So I would use it for inspiration and,
oh, I want a place cold.
Oh, I'm traveling with my kids.
Oh, that's too much travel.
Oh, can I take a train between these two cities?
That kind of stuff.
It's just so good.
Incredibly helpful.
I used it, I was in Japan visiting my host family
I stayed with when I was 15 actually.
So 32 years later, still close
and used it for day planning.
Woke up, it's raining, oops, can't go to
or won't go to this particular location, build me an itinerary
with this weather in this radius and then give me a walking tour starting in this location
for the next day when it's sunny. I'm going to use that and exploring those too. And just ending up
with like two or three follow-up prompts with an incredible itinerary literally
that would have taken me God knows how long to put
together using normal search.
It was just incredible.
It's really, really, really, really powerful.
What have we left out, Chris?
What should we talk about?
Any glaring omissions?
I've got a couple things.
One, there are some people who are like, I'm into it.
I want to play this game and I want to get the most out of it, or I've been playing it and I want to level up. And there are
people who are like, I don't want to. There's still got to be something I can do. And I would say
a couple tricks that I think for people who like to travel that don't require any amount of points,
arbitrage, credit card, anything, is one of my favorites,
is if you book your hotel directly with the hotel,
which outside of getting a deal or cashing out points,
I would encourage you to book directly with the hotel
because they see your profile, they see your name,
they see that you have some loyalty,
they wanna build relationships,
email the hotel after you book,
and then maybe follow up three or four days
before you arrive, and just tell them you're coming.
Tell them you're excited to stay with them.
Ask them a question.
I have seen, I don't know what the percentage,
but at least 100 people have sent me photos
of some thing that's happened,
whether it's an upgrade,
whether they did something really nice in the room
for their kid's birthday, someone had their initials monogrammed in their pillow,
which was kind of a weird thing to do.
Bottle of champagne, free drinks at the restaurant.
At the end of the day, the hotel game is still a hospitality game.
And if you give people a channel by which to build the relationship, I've been amazed
at the payoffs of doing that.
So if you can't find the email,
ask Chad GPT. If they can't find it, call the front desk and say, Hey, is there an email for
someone at the hotel? And just say, Hey, I'm coming. I'm excited to stay with you guys. We
haven't been to Italy ever. And you know, we're celebrating my son's birthday. You don't need to
ask for anything. Just let them know you're coming. And I would be surprised if at least every other
time you do that, something doesn't surprise you and the hotel doesn't find a way to do something
nice.
Let me add just two things to that. Also, when you check in,
there's no harm in asking, you know, I just had curiosity.
Are there any upgrades available? I mean, you can just ask us stuff happens,
as you know, all the time and it doesn't hurt to ask.
And I've also had some crazy crazy upgrades
nothing to do with my name actually because I usually book under an alias
anyway long story I won't get into it but just for privacy and security and
bullshit and the craziest type of upgrades it's like if you're just
friendly and they happen to have something
that opened up and it's last minute. I mean, I've had, I remember at this one hotel booked
a decently nice room, nothing like crazy, super over the top, but it was just like chatting
them up, having a good time checking in. I was in a good mood, travel was easy, blah,
blah, blah. And then asked if they had an upgrade and ended up getting a penthouse suite, which was the entire floor, just because they're like, well, it's kind of like a zero.
If we don't sell it, it's like 5pm. Nobody's coming to use this thing. And was able to
have this incredible experience, invited a bunch of friends over who lived in the same
city and it was, it was just outstanding. So it's like, you can also ask one last tip.
This is for restaurants and I've got a whole bunch of these in the four hour show for people it was just outstanding.
like a two-person table or a four-person table. where the dishes that have been prepared are often put under a heat lamp or they're put up with their ticket
so the servers can come and get them.
And a lot of restaurants will have a handful of seats
that are effectively at the pass
so that you can watch what's happening in the kitchen.
And if you specifically request that,
which is not a very common request,
again, very often you get much better treatment.
So just some ideas.
What else do you have?
So I realize someone might be listening to this thinking, okay, Tim's got millions of points. Chris has millions of points. I actually want to take these vacations. I want to go on these trips.
I don't have millions of points. Make a wedding video for Chris.
Yeah. You spend some money, but you don't spend hundreds of thousands of dollars a year. So how
do you even end up with this many points
if you're not running a business?
And I would say one thing is one of the ways
most people I know rack up points.
And I've got so many stories from listeners who are like,
hey, I just got into this thing,
and I've already been able to take this amazing vacation,
this amazing everything.
So like I've got, I could go through a long list
of people who are like, I'm three months in, and I just took my wife on this amazing thing that we never I've got, I could go through a long list of people who are like,
I'm three months in and I just took my wife
on this amazing thing that we never got to do
our honeymoon, et cetera.
One of the ways that people accelerate the game is
whenever you open up a new card,
there might be some kind of offer.
Oh, 100,000 points, 75,000 points.
And so while I often say two X points
is a great return on your spend,
I will say that if you look at the top,
and this I did a couple months ago,
but if you look at the top 15 signup bonuses
or welcome bonuses right now,
you know, earn 75,000 points for spending $5,000,
that kind of thing,
the average return on spend,
valuing the points at just a penny,
we're not even giving the outside, is about 17%.
So like, if you open up a new card
and they offer you 100,000 points for spending $5,000,
that's 20X return on that spend.
And so those new card offers are 10X,
maybe in this case, 20X more lucrative
than your regular spending.
And so when I tell people that their first question
is like, okay, but am I just going to ruin my credit if I open up two or three cards a year?
That was my next question. And there's this great tweet because I haven't seen someone put this
visually and I will send you a link to it. I don't know this person, Chad Janice. He's on Twitter.
He opened up this card. He's like, my wife and I opened up 26 cards in 2017 We earned 2 million points and traveled to 40 countries for free that year of traveling changed our lives
Most people ask what happened to your credit score. What do you want to know and he showed this chart?
Where his wife Hannah her credit score went from 670 to 798 and his went from 794 to 805
so I just want to dispel this myth
of opening up a handful of cards,
totally torching my credit.
So what I will say is, what you don't want to do,
and I should have said this earlier,
if you've had a card for 20 years
and you just realized in this episode
that it's the worst card you've ever had
and it earns nothing,
I wouldn't go out and cancel it
because one of the components of your credit score
is the average length of credit history.
So what you don't wanna do is close the card
that you've had for 20 years.
That's like the anchor in that average.
What you could do is just leave it open.
Question for you, when you cancel,
because I'm glad you said that,
cause I was like, oh, I'll kill my Capital One card and hop to whatever. So if I were to close down the
Capital One card, which I've definitely had for probably 20 plus years, I think it was
might've been my first credit card because long story, believe it or not, I wanted to
work at Capital One when I was going to graduate from college. Didn't get the job, probably
a blessing in disguise, but no offense to Capital One, but they were doing amazing stuff
with direct marketing at the time, which was interesting to me.
Anyway, if I were to close that, does it remove that entirely from my average or does it just
stop it so that now it's 20 point whatever years and it's not going to keep growing?
I believe your average age of credit is only looking at the active lines.
Brutal.
Before you close a credit card, I think there's kind of three choices you can make. One,
if there's no annual fee, you just leave it open. Like there's not a lot of risk. Just leave it
open. In the Capital One case, you can product change it to another card more often than not.
So you could call Capital One and say, what are my options for this card? And they might say, oh,
you can move it over
to a venture card and earn two points per dollar
on everything, would you rather have that card?
And you could just change it to another card
that you do want.
Now, the counter to that is,
if you wanted to get that 75,000, 100,000 points
signup bonus on a card,
you won't get it when you change cards.
So you could be better off just opening that other card up and leaving the Capital One card there. So if it has no annual fee, you won't get it when you change cards. So you could be better off just opening that other card up
and leaving the capital one card there.
So if it has no annual fee, you can just leave it there.
My ritual, I would give you two options.
One, put one recurring charge that's small on it
and set it to auto pay, put your Spotify subscription.
That way they never close it for inactivity.
I have this ritual where around the holidays,
I just kind of like go through all the old cards and I just make sure I put a charge on each of them.
My oldest card was a United card that I got in college and I didn't use it for
four years and they just closed it.
And I was pretty bummed.
I could have avoided that.
Or if that charge has an annual fee, you can usually product change it down.
Let's say you open the Chase Sapphire preferred card, you don't use it anymore,
but it's your oldest card,
you could downgrade it to the Freedom
or the Freedom Flex card, no annual fee,
not gonna cost you anything.
Or if the annual fee is what's holding you back,
you can call the bank and say,
hey, it's a high annual fee, I'll keep the card open,
but what are you gonna do for me?
And sometimes they might say nothing.
Sometimes they might say, well, this year we'll give you, we'll waive the annual fee.
You don't have to pay it this year.
You're kind of kicking the can down the road a little bit,
but there have been some great retention offers,
just asking if there are anything
that they could do for you.
Let's do a retrospective real quickly then on my Amex.
So I signed up ages ago, I mean, 20 plus years ago
for platinum in part, and this is where AI is going to
change things also, because you and I spoke about this at the time, as I remember it at
least, it gave you access to MX platinum concierge. And I used the fuck out of that thing. Like
I had them put together reports. I was like, I'm considering getting a high altitude simulation tent.
This was for the four hour body research.
And I want you to look at, identify the four or five
best models.
This is back in the day, right?
This is probably 2008, 2009.
And they put together the most excellent,
it's unbelievably good 10 page word document
and send it to me. And
so I would use the concierge service for things like that. I don't know if it continues to
perform at that level because I have other tools at my disposal now, but is the, I think
it's what $175 a year, something like that. It's probably the annual church.
Platinum card now I think is 590, no 695.
Oh, fuck me.
Okay, so it's 695 a year.
All right, is that worth it?
Or in what cases is that worth it?
Or should I just product down to gold and call it?
Yeah, I would say the concierges have been less lucrative
in recent past than before.
And on the personal side, the personal platinum,
the primary benefit of it is
you'll get a Priority Pass membership or you can go to Amex Centurion lounges. Priority Pass is like
a lounge network at airport lounges. I only use my Amex Platinum card for flights. My wife and I
each have one. Obviously, we could put all our flights on one of them. So I believe that I am
able to take the coupon book of perks that the
Amex Platinum gives you and get more value than the annual fee. But I would say knowing you and
how many hoops I don't think you want to jump through, you probably wouldn't. And so the
question would be like, do I spend enough on flights that holding this card to get elevated
points on flights is worth it? On the business side, I think you should absolutely keep it
because redeeming your points is gonna be worth 1.54 cents
if you have the business platinum versus one cent
if you don't.
Just booking flights, no hassle, no searching
for availability, just booking it with Amex Travel
using your points.
On the personal side, I don't know,
I only use my personal platinum card for booking flights.
And so you could downgrade it to a gold card and not have it drop off your credit.
Another important thing, most business cards don't show up on your credit report.
So if you've had a business card for 20 years that you don't use, and it doesn't
show up on your credit report, which by the way, annual credit report.com, it's
a, sounds like a scammy website, but it's like a government sanctioned website that
lets you just check your credit report, I think every week.
Annualcreditreport.com. Is that your phishing site to steal everyone's email addresses?
It is annualcreditreport.com. You can get a free credit report every week from annual
credit report. It's authorized by the government. You could see whatreport.com. You can get a free credit report every week from annual credit report.
It's authorized by the government.
You could see what cards are on there.
You won't get your credit score.
Most credit cards give you a free credit score.
Credit Karma gives you free credit scores.
There is a difference between the FICO score,
which is a private company that looks at your credit report
and comes up with a score,
and then the Vantage score, which is an alternative.
You can go down my credit report score episode
if you wanna go down there.
But yeah, I would say you could go look,
but business cards won't have an impact
when you cancel them
because they usually don't show up on there.
So question, looking at credit score is something
I feel like I can wrap my head around.
What good is my credit report without a credit score?
What are you looking for in that?
So your credit report is literally just a list
of all the accounts, their status, recent balance,
all that kind of stuff on there.
And so I would encourage people
to freeze their credit report
because it prevents other people
from opening up credit in their name. I would remind you that if you're going to apply for a credit card, you
should unfreeze it while you do that, or you will most certainly not get approved
because they need to access your credit report. But the report is the thing. What
happens is there's a company called the Fair Isaac Corporation, which is FICO.
They basically look at your credit report and then like have an algorithm that
creates a score
that makes it easier for lenders to make decisions off of so the lender doesn't
have to analyze this multi-page document. I wonder what'll happen to that with AI.
What a person would do with their credit report is just does everything on here
look good? Is there any credit I don't recognize? Are there cards open I didn't
know were there? But practically there's not a lot you do
with your credit report.
Yeah, got it.
So don't cancel your oldest cards.
Open new cards if you see an awesome bonus.
For me, 75,000 plus points is a pretty lucrative bonus.
So I like that.
And you can product change cards.
So if you have a card and you don't really care about earning a new bonus, but you just wanna have something different, you can product change cards. So if you have a card and you don't really care
about earning a new bonus,
but you just want to have something different,
you can change it around.
How important is it for long-term marriage stability
for both people to be either into
or not into all this type of arbitrage?
I got some flack from someone in a podcast review
because they got mad that I referred to my wife as a player too.
They're like, we're not living in a simulation, this is not a video game.
And in the points and miles world, the player terminology is just like standard nomenclature.
But it is very common for people to have one person who's like the primary and another person who's kind of like, just tell me which card to use.
And I would say this is a fun game
in that one plus one often equals more than two.
So when you sign up for a card, you get a bonus.
Sometimes you can refer someone, they get the bonus,
and then you get the bonus for referring them.
So I know lots of couples who will like both open a card,
but one will refer them and they'll end up with like
two and a half times as many points
because of the referral plus the signup.
And if there's a great 100,000 point bonus,
two people can have it.
They're completely separate on your credit report
because they're separate people.
So playing the game with a partner can be fun.
I will advise you something that I have learned
the hard way ish.
Just keep your spouse as informed as they want to be.
Sometimes I've had fun conversations with my wife and she's like, is this the credit card that you opened without talking to me?
You know, like, you know, I was like, no, no, no, I talked to you about it.
Like I would say, keep them as informed as they want to be.
But you don't need both people to be as involved in the game.
Here's a maybe overarching question that seems important.
What have you found to contribute to enjoying travel?
Because this whole thing seems to kind of hinge on traveling by and large, some
form of travel.
And it seems like you get the most bang for the buck if it's long-haul
international travel which means if you don't enjoy those trips there are some questions that
come up about why you're playing the game to begin with right why are you a player and maybe
it's for the love of the arbitrage and that's actually the part that you enjoy more than the
redeeming of points but let's just say that you're using the outcome to drive the process rather than simply enjoying
the process.
What have you learned about enjoying travel and are you able to enjoy travel once you're
traveling or are you also constantly looking for like price arbitrage and getting the most
value out of it?
I think the bulk of the trip is the cost of the lodging and the cost of the flights.
And so once we're there, I'm not thinking about it that much.
I'm just trying to enjoy the place we're at.
And in some ways, like we're about to go to the new Waldorf Astoria in Costa Rica.
And in some ways I'm like, look, the rooms were free.
We use six Hilton free night certificates.
The flights were free. We use six Hilton free night certificates. The flights were free. We used United and
American points. So if we're going to spend like what is probably an overpriced amount
of money on food, so be it. You know, like everything else was free. So in some ways,
it helps me enjoy the trip even more. Now I did decline. They were like, do you want
to go on this tour of the rainforest? You could do it by helicopter and it's only an
extra $9,000. We declined it.
Like I wasn't so in the moment
that I was willing to spend anything.
Let me push on that a little bit.
Like you could, it would hurt you psychically to do it,
but you could do that.
Do you think you will, practically speaking,
have you ever had an opportunity to do that before?
And when do you think the next opportunity would be?
Like, is that not something in the interest
of a life fully lived, if you can afford it,
you'd have to stomach it,
but like you could withstand the financial cost.
Why not do that?
So I did an episode with Bill Perkins
who wrote a book called Die with Zero.
And so this like comes to me very strongly.
It was one of my favorite episodes. And I think that if there were an experience that I thought was going to
really be magical, I would be willing to spend that number of dollars. In this case, it was like,
do you want to go on a two hour drive or take the helicopter for $9,000? And I'm like, I don't know.
I haven't been to Costa Rica in 20 years.
My wife's never been to Costa Rica.
I'm sure it's also interesting from above,
but sometimes driving two hours in another country
is also interesting.
Stop at a random restaurant on the way.
So it didn't feel like the experience was so much better.
It almost seemed more like, well,
if you just don't wanna spend two hours
exploring this country.
So in that case, I don't think it would have made sense.
But in other cases, if that's just what it costs to do a thing that I really want to
do, I'm okay spending it.
What's the last example of you just paying straight cash, no points, no miles, but like
splurging on something where you're like totally fucking worth it.
Would do it again.
I was talking to someone and he was like,
we recently went to the Four Seasons in Lanai.
And he's like, it was everything I ever wanted
a hotel experience to be.
The hotel was perfect.
And he took his kids, we have two kids,
and I was like, that sounds magical.
I was like, we don't have any plans for spring break. I was like, I want to go to the Four Seasons in Lanai. There's no points
deal for the Four Seasons. They don't have a loyalty program. Like there are ways. We have this
hotel program on our site where you can get some perks. Like you get a free breakfast,
but there's no way to get the price of the hotel covered other than just cashing your points out
and spending money.
Like there's just no trick.
But something stuck with me,
which like this is the best experience.
It's everything you ever want to,
I was like, I want to feel that.
And so we just paid cash.
Like we just went to the hotel, we paid cash.
When we ate meals, we paid cash.
Like did we use a, like a luxury hotel program
to make sure we got certain like extra bonuses included? Sure. Did we get a luxury hotel program to make sure we got certain extra bonuses included?
Sure.
Did we get $100 property credit?
Yeah.
But when we went to, they have a no-boo there, did we not order what we wanted to eat because
we had to pay for it?
No.
We just spent all the money we wanted.
We just decided that this three-night stay at this hotel, we are just going to not worry about the cost
and we're gonna do what we wanna do.
What did that feel like for you?
I have so many questions, but just
as someone who does that not incredibly frequently,
what did that feel like for you guys?
Was it like, wow, it's so nice not to have that
like analytical overlay of all the other stuff?
Was it like with every bite, you're just like,
oh God, getting a slight punch in the testicles.
10 years ago, it would have been a slight punch
in the testicles.
Did you have like an expense hangover where it's like,
you know, you got home and you felt like you just did
a bender in Vegas and you're just like, oh fuck,
you know, seemed like a good idea at the time.
Like, I'm just wondering how it felt.
I mean, honestly, the takeaway, my wife was like, we should do that again.
Like that was great.
Like we just didn't think about it.
And I will say one of the nicest things about that experience that makes it even
better is that hotel during the time we went, they were doing some construction.
So they were like, Oh, activities are included.
And you'd be surprised at how many higher end properties don't nickel and dime everything.
It's like, oh, we include free breakfast and like you could just eat whatever you want. It's not
the Marriott free breakfast where you get a $15 certificate off the meal and you go to the pool
and like sunscreen and aloe are just like free flowing. Like you don't have to buy them at the gift shop and stuff like that.
Your room has bottles of water.
In a way, we kind of paid for it at the beginning.
And so once we got there, most of the expense was covered.
There's this book, Happy Money,
and in it, one of the five kind of scientific ways
to spend money that make you happier
is to prepay for things.
It's like when you pay for this hotel in advance and a lot of the stuff's included, you don't even really think
about it. And so that was really nice. Do I want every vacation to be as expensive as that vacation?
No. Do I want every vacation to be that great? Yes. And so it's a balance. Like I know that
staying at Caprocot was a similar experience. If anything, it was maybe even nicer,
but we didn't have the kids, it was a different vacation.
And we did do that one with points.
So like, it's a balance,
you can alternate between the two,
but I think it's given us permission to spend,
learning the art of spending,
like learning how to spend money as a frugal person is hard,
and we could probably have another
two-hour conversation about that topic.
I think I've slowly learned how to spend money at levels that are probably still behind the
average for someone in my situation.
I think it's easier to do when the experience is something that I just know there's not
an alternative.
It'd be really hard for me to spend $10,000 a person on a flight to Japan in business
class because I just know how to get that exact flight, maybe with more constraints,
but I know how to get that exact same thing.
But restaurants is a good example.
I have no issue going to a restaurant and spending a lot of money on a meal.
There's not a way to do it more optimally.
Am I using the right card to get the most points?
For sure.
I'm optimizing where I can, but I'm not choosing to only go to the restaurant that I could
buy a gift card on sale for.
If you go all the way back to the beginning, my goal wasn't to save money because I could
just not eat the pizza.
My goal was to get the pizza like everyone else
and not have to pay for it or get the best deal for it.
So at the end of the day, I still operate on the principle.
I wanna do the thing I wanna do.
I don't wanna sacrifice the quality of life,
the quality of the experience.
Sometimes you can do it, sometimes you can't.
Let's hop back to Bill Perkins for a second.
So you mentioned Die with Zero,
subtitle getting all you can from
your money and your life. And I'll just give a quick line on it. The question, since I'll
buy you some time, is going to be what most stuck with you or stuck out to you about your
conversation with Bill. Very interesting book. I've read it. And here's the description.
This is diewithzerob book.com. So die was
zero by legendary energy trader Bill Perkins details the thought provoking framework for
maximizing net fulfillment over net worth. And I believe this is from memory, but that
believe bill used to work with John Arnold, who's a fascinating character. There's a really
great interview of John Arnold on Peter T is podcast actually, who's a fascinating character. There's a really great interview of John Arnold on Peter Atiyah's podcast actually,
who was also a legendary energy trader,
became America's youngest billionaire in 2007 at the time.
Super genius.
But coming back to Bill Perkins,
what's the basic premise of the book,
as you would describe it,
and what stuck with you or stuck out to you
about that conversation or the book?
So the biggest principle is we're all saving money
and we usually have this attitude of like,
I'm gonna save it and spend it in retirement.
Most people end up not spending as much
as they think they will because their bodies
can't do all the things
that they once wanted to spend their money on,
and lots of people end up with more money than they wanted,
and we should use that money,
and we should ideally use it at times of our lives
when we can get the most out of it.
And there's a bunch of concepts in there,
like the concept of memory dividends,
where it's like you actually benefit from doing this thing earlier
because you can relive the moment,
retell the story, share it with the people you went on,
and you know, look at the pictures forever.
And it was a very light bulb moment for me
because I had always been like tracking net worth,
grow net worth, have more, have more.
And at the end I was like, oh, I left the interview.
And I was like, why am I doing that? In fact, we took a trip at the end of the end, I was like, oh, I left the interview. And I was like, why am I doing that?
In fact, we took a trip at the end of the interview.
He challenged me to do something.
And we literally planned a trip right after the interview.
We're like, let's just spend the money.
Let's go on the thing.
And everything kind of changed.
And I was like, why save more?
Obviously, if you don't have any savings, it's good to save.
But if you do have savings, what's the upside of having more money
when it could be using that money now and not looking at the scoreboard?
And so I think we started thinking if we've put aside enough
that our savings can grow to what we will need whenever we stop working.
And there's this concept of cost fire or cost fire, which is, you know, you could go search
and dig into that.
Then we should really be spending our money instead of saving.
Wait, wait, wait, hold on.
So a cost fire now fire is the financial independence retire early, right?
Yes.
What is cost fire?
Coast fire is this idea that I haven't saved up enough that I could
stop working today, but I've saved up enough money that I don't need to contribute to my savings.
If you're 35 and you have a million dollars in the bank and you want to work till you're 60,
if you don't touch that million dollars, it's probably going to be more than enough for you
to retire. So you probably don't need to keep contributing to your savings. So you can adjust your life
so that you can coast into retirement. And maybe that means stop doing the really hard
job that pays a ton of money and do the easier job because you don't need the extra money
to contribute to your savings. Or maybe it means stop saving and spend more.
Is the underlying or one of the underlying assumptions there that that million dollars is invested in the low-cost
index fund with a basket like the S&P
500 something like that. Yeah, that would be the principle. It's like I have my money will grow at some reasonable rate
What books or thinkers have you found like if you're gonna give people a few books?
Not many but a few books, not many,
but a few books, let's just make them books for the time being.
Books that you would give someone to help them develop a aware, like a conscious approach
to money and also a fulfilling relationship with money, right?
Which is not automatically the same thing as the former.
Any books come to mind?
So I like happy money, which is a really short read.
It's the science of smarter spending. It's just like five ways you can spend money that actually lead to happiness
based on some research. I like Sahil Bloom's book,
the five types of wealth,
because it just reminds you that wealth isn't just about money.
So often we get caught up in this world of money is wealth
and there's a lot of things that go into being happy
and wealthy and all this stuff that just aren't money.
Morgan Howes has got a new book,
The Art of Spending Money,
which I think is gonna be interesting
based on his past book.
Before you mentioned specific money,
I was like, a lot of the books that I really like thinking
about are from strength to strength,
which is an Arthur Brooks book about happiness.
Yeah, that's fair.
That's fair.
I mean, it's all tied together.
I think if you think too much about money, you just lose sight of the fact that money
is a tool to help you achieve things.
And if you don't have any, it's a really important tool.
But as you have more, sometimes it just becomes a thing that you focus on way too much. And if you can learn to be happy with whatever you have, you might not need to chase.
And that chasing is like so toxic.
It's such a challenge for everyone and you're in that rat race.
And I think this isn't a book, but go dig into like the Bureau of Labor Statistics. Go like look at how people actually spend their money
because I think what you see on Instagram isn't reality.
And so if you base all your assumptions
on how people spend their money on data that is not true,
you might think you're not in a good place.
And then if you go actually look at like,
what does a household with my amount of wealth or income typically spend on based on actual data that the US government
publishes and gives you for free? You'd be like, Oh wow, not everyone in my situation
is spending $100,000 on a vacation and you know, chartering jets and all this crazy stuff
that I see on the internet.
Yeah, totally.
Yeah, I feel like there should be a term.
There's a term called orthorexia,
which can be applied to people
who are basically unhealthily obsessed
with physical fitness or appearance, right?
So ortho, the same ortho you would find in orthopedics.
And then rexia, just like anorexia.
So orthorexia, I'm wondering if there's a term
for being unhealthily obsessed with money.
I was looking up in Latin, that's pecunia, I think.
I'm sure I'm pronouncing that incorrectly,
but like pecunorexia, there's gotta be a word.
There's gotta be a good one.
If not, I mean.
I feel like AI could answer this question fast.
AI will answer that question quickly.
I'll let people play with it.
Where do you disagree with say, Bill Perkins?
Was there anything that you remain philosophically,
not opposed to in a judgmental way,
but where you are simply using a different OS
in your own mind?
Is there anything that hops out?
I mean, one of the biggest criticisms that he gets
is he has so much money, you know, so like, it's easy to be like, let's spend all my money, I have
it. And so I think if there's one thing that it might be missing, it's how do you bridge the gap
to the stage in your life where die with zero is not an option, you know, like you don't have
where die with zero is not an option. You know, like you don't have a plan yet
to get to that point.
And so there's this book that comes out
in a couple of months called The Wealth Ladder.
And it's like these different stages of wealth
and what life looks like at each stage
and what the priority at that stage is.
And I think the criticism I might give
is that you can't write a book for every stage.
And so someone who's at like that first stage of wealth, it's like, they just need to get
out of it.
They need to have any amount of savings to cushion them from their car breaking down,
from some medical emergency, and die with zero is not a relevant conversation.
And so I think die with zero is a relevant conversation
if you are in a financial situation
to save more money than you make
and you've built up a nest egg
and now you can start to think
whether the amount of money you're saving
is enough to change what, you know, your behavior.
Like it wouldn't have been that relevant to me
25 years ago.
I mean, brilliant title too.
I mean, die with zero, I mean, Die with Zero. It's
a very provocative position. And I found myself nodding in agreement with a lot of what was in
that book. And I think, I believe in almost any field, I've said this before, but it's like the
extremes inform the mean, but not vice versa. Right? So you can really glean a lot from what
people might consider extreme positions.
Have you ever read the man who quit money?
Mark Sundin?
Oh, I highly recommend what is described in the book.
I wouldn't model exactly, but it raises a lot of really good questions.
Just like after you had Bill on, you got off and you were like, wait a second.
Like why am I doing X? Like let me step back and ask a couple of questions that didn't even seem necessary
to ask.
This book is quite similar.
So I'll just read a little bit.
Mark Sundeen, S-U-N-D-E-N is the author, but the man who quit money.
And here's the description.
I've actually read this book multiple times, which says something very fun to read super
strange.
So here's the description.
In 2000, Daniel Swellow left his life savings, all $30 of it in a phone booth.
He has lived without money and with a newfound sense of freedom and security ever since.
The man who quit money is an account of how one man learned to live sanely and happily
without earning, receiving or spending a single cent.
Swellow doesn't pay taxes or accept food stamps or welfare.
He lives in caves in the Utah Canyon lands, forages wild foods and gourmet discards.
He no longer even carries an ID and it goes on and on and on.
It's so extreme, but very eye opening because it starts to poke at these base assumptions
that we have, which we do not realize are assumptions half the time
because they're so present, right?
And it's a fun read, raises a lot of worthwhile questions.
And I think some people think the more you talk about
and know about money, the more you think about it.
And I'm like, nope, I'm very much the passive index investor.
It's like, let's put the money in, let it grow.
And like we started talking about stuff, like let's focus on either making it or
enjoying life and all this stuff.
So I try to set most of my finances on pretty autopilot so that I don't have to
think about the money on a day-to-day basis.
And that's not to say it's not important to know how much you're spending and what
you're saving, all those things, but it's not something where I'm like logging into
a brokerage account every day and doing all that kind of stuff.
So let's pretend that you can't do all the hacks anymore. Podcasting isn't a thing,
or at least podcasting websites, you cannot play the content game in the way that you're
currently playing it. If you had to start another company or get a job,
work in another company of some type, what might you do?
So you've tried a bunch of different stuff, and I appreciate how
you think about things very deeply. So if you couldn't do what you're currently doing,
and you couldn't create a clone of it, you can't do anything that's like a
close cousin, what might you do?
We'll be on the short list.
If I couldn't do this right now,
I would probably take every little tiny idea I have
and try to like build the product to solve the thing
with all that AI can do right now.
But interestingly, when I ended up at Wealthfront
as a product manager, I told people,
I was like, I think I could do this job for 40 years.
Like the idea that my job is to go talk to people,
consumers understand their perspectives
in a space I care about
and just build products to make their lives easier.
That was awesome.
The idea that we're just gonna build products
that simplify something that is complicated
for other people so that they could just get on with their day
and focus on their life and not get caught up on it.
I think if the podcast never happened,
I would still happily be in that job.
Yeah.
So I don't have the kind of ego of I have to work for myself,
I need to go do my own thing.
I think I just like building stuff.
And so I'd be building something. I don't know what that is. And a couple of
the ideas I've had in the recent past are all kind of tangential
to what I'm doing. So they feel like a cop out if I told you,
oh, I just started a blog reviewing financial products.
It's like, well, it's kind of like, similar to what I'm
already doing. Or, you know, build a future travel agency.
And we kind of do that on the side.
I don't know what that would be.
Everyone always tells me,
Chris, you should go launch a credit card
because you have all these opinions.
But I think at the end of the day,
the economics to make it work and be competitive
just require an immense amount of scale
that I don't know if I have it in me to go do that thing,
give up 10 years of your life to go build this crazy thing.
Sounds really unpleasant. I mean, what would be the reason of your life to go build this crazy thing. Trey Lockerbie It sounds really unpleasant.
I mean, what would be the reason to do it? Sounds very uncompelling.
Chris Bounds I don't know. I feel very much like the
Mexican fisherman a little bit where it's like, there was a time in my life and for anyone who
doesn't know this parable, which I'm guessing you've referenced in the past.
Trey Lockerbie It was in the, yeah,
version of it was in the four hour work week. Yeah.
Chris Bounds The idea that this guy's a happy fisherman, living his life, fishing all
day, hanging out with his friends, spending time with his family, playing
guitar over beers at night with his family and friends.
Yep.
Someone's trying to convince him to go build a bigger and bigger fish company.
And then he's like, and at the end, what do I do once I've done that?
He's like, well, now you can hang out with your friends and fish and go drink
beers and he's like, well, that's what I'm doing already.
I don't think I have a thing that's compelling me
to be the business person in that story right now.
And until there is, I don't like forced entrepreneurship,
like forcing myself to build a thing
because it's what I should do.
And I would probably spend a bunch of time
playing around with tools and data
until I found a thing that pulled me in that direction.
And until then I'd happily go find a company working on a problem space that
I'm interested in as a product person and just building products in that space.
Amazing.
All right, Chris, where can people find what you're up to?
What would you like to point people to?
I have a podcast.
We talk about all these things.
Every topic that I probably brushed on, I've probably gone deep on and it's called
all the hacks.
You can find it anywhere, wherever you're listening to this.
Everything I do is at chrishutchins.com or allthehacks.com.
It's the same URL.
And every week I send a newsletter on Saturday morning that's just all the stuff I'm finding. Where are points on sale?
What routes on certain airlines are going on?
Promos right now what's changing?
So if you don't want to go so far down the rabbit hole
But you kind of want to stay on tune of where the deals are you can sign up at all the hacks calm
Well Chris, thank you very much for the time. I have a copious amount of notes
I'm gonna have to sit down and figure out
what exactly my next steps are,
which I think I have some inkling of.
So might have to chat with you again
to do post-game analysis a little bit on some of this.
But thanks for taking the time, man.
I really appreciate it.
Yeah, I hope people that are listening
can just earn more and make good value out of it
and live happier lives.
Thanks for having me.
Yeah, absolutely, man.
And folks, we will have all links to everything
in the show notes as per usual at tim.blogs slash podcast.
Just search Chris's name and it'll be easy enough
to find him.
And as always, be just a bit kinder than is necessary
to others, but also to yourself. Between 1.5 and 2 million people subscribe to my free newsletter, my super short newsletter
called 5 Bold Friday.
Easy to sign up, easy to cancel.
It is basically a half page that I send out every Friday to share the coolest things I've
found or discovered or have started exploring over that week.
It's kind of like my diary of cool things.
It often includes articles I'm reading, books I'm reading, albums perhaps, gadgets, gizmos,
all sorts of tech tricks and so on
that get sent to me by my friends,
including a lot of podcast guests
and these strange esoteric things end up in my field
and then I test them and then I share them with you.
So if that sounds fun, again, it's very short,
a little tiny bite of goodness before you head off for the weekend, something to think about. If you'd like to try it out, just go to tim.blog
slash friday, type that into your browser, tim.blog slash friday, drop in your email
and you'll get the very next one. Thanks for listening.
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