The Vault with Financielle - “I’m Trapped in My Overdraft After 20 Years” | The Vault Episode 100

Episode Date: January 22, 2026

“I keep all my money in cash because investing scares me” … jail or no jail? 🚨This week, we’re diving into these money dilemmas:💸 “I Have $200k in My Pension but Only $1,300 in Savings...… Help”💸 ”I’m trapped in My Overdraft After 20 Years”Got a money win or (totally anonymous) dilemma? Share it via the Financielle app community or email thevault@financielle.com 💌You’re not alone in figuring this stuff out. Get honest, helpful reads at financielle.com 💖💸Connect with our Partners*🫶 Get life insurance with our friends at Lifesearch. Speak to a female advisor here.🏡 Meet our Financielle approved Mortgage Brokers.💸 Get cashback that reduces your mortgage interest with Sprive (£5 extra for you using code: FINANC)*The above are tracked links, which tells our partners we sent you and may in future result in a payment or benefit to our site.

Transcript
Discussion (0)
Starting point is 00:00:02 Welcome to the 100th episode of The Vault. This is a safe space where we talk all things like for money and no topics are off limits. Howdy, 100. Do you know famous like songs? Well, did anyone ever follow Louise Zissman and her journey of like, she calls them balloon wankers. It's like when someone's got like one million followers on Instagram and then they've got like those like golden silver balloon. She's like you have effing balloon wankers. Nobody does that.
Starting point is 00:00:30 No, we're not. No, we're not. So don't worry. But yay. Well done for any. If you listen to all 100. God help you. I can't believe we've sat here 100 times.
Starting point is 00:00:38 I know. I love sitting, to be honest. You're like, I can. I would do another 100 with you guys. No problem. Keep the caffeine coming. Keep the banter. Keep the dialing as I'm here for it.
Starting point is 00:00:50 Right. Time for jail or no jail. Oh, are we ready? Can we're having in gyles, haven't they? Paddles at the ready. We've got some juicy ones today. Okay. We've all done our own today.
Starting point is 00:01:00 I keep all of my money in cash. because investing scares me. Walk yourself to jail. This is why I'm a test of like cognitively for me. Which one do I hold up? Because no, that's bad. So what do I? Jail.
Starting point is 00:01:14 Jail. It's nothing to be scared of. Like if you're cash rich, it means you've got excess in your budget every month. So let's put it to something that grows and it doesn't have to be. It's not that deep. Mostly I'm picturing a cash under the bed as well. So let's put it.
Starting point is 00:01:29 If it is cash, is it in a cash savings account or not in like. Like in an envelope or in a briefcase. I avoid friends I tend to overspend with. No jail. No jail. Oh, go on. Lucy's jail.
Starting point is 00:01:44 I think it's your problem. Oh, that you need to sort out. Oh, that's a strong. You need some more willpower. That's a strong position. You can't cut out your friends because someone is like, oh, this looks nice on you. We're millennial and British. Avoid the problem.
Starting point is 00:01:58 Run away. I can't. I'm ill. I went ostrich. socially awkward ostrich whereas Lucy's like I'd like to come but can we go somewhere else
Starting point is 00:02:09 because that's too expensive I want to budget suggest to the things you can't lose friends because of that Lucy you're right you're so loyal Lucy well done
Starting point is 00:02:16 I've never negotiated a bill or a contract can I do like a half and half because I am if it was a friend I'd be like you need to negotiate that contract and when it's me
Starting point is 00:02:28 I'm like it's fine I'll pay don't have no problem have you ever negotiated it? What do you need to do? I think if you're on the phone to like a mobile phone company, Laura's husband is the best of this. Oh God, he'll do it for everyone. Long story short, they got new windows a few months ago.
Starting point is 00:02:42 And anything I do, Holly does. And everything Laura does, I do, like she just said. But Carl had done the due diligence and he'd got like six quotes. So we got six people to come around and speak to them and measure up and whatnot. I came home and there was a man in my house and it was like there was an affair going on. And I went, hi. What are you doing here? I was like, he's just leaving.
Starting point is 00:03:04 He was actually the third person that had been that day. So we know for a fact that Carl has done the due diligence, not only on the like thorough checking of like quality and... Reviews. Yeah, like the people that are going to do it and whatnot. But we know that he will have whittled that person down on price. By God, he... So Neil did not even think...
Starting point is 00:03:26 Yeah. Neil didn't even think to be like, oh, should I negotiate? He was like, I don't need to negotiate. this price. Like I know full well that Carl has like beaten this man to death with like negotiations. I'm not doing it. Yeah. I didn't want to do it. So yeah, Carl does it. Depends on the thing we should. I would like, it's like bartering. I would die when we went on holiday. On holidays when like Carl comes into his own. But like when mum and dad used to be like you have to barter,
Starting point is 00:03:51 they want you to. They want you to. They want you to like. No, they don't. They want full price. No, but there was a time, I think we went on holiday over Christmas and Carl was getting looboos and the woman was like 40 euros or something for like two and he was like no I'll pay 20 and she was like okay and he was like oh my god that's scary should have done five like car was a fuming and she like came down so easily he's like oh he wanted the bantam and like the back and forth stuff
Starting point is 00:04:16 but if you're like overtly like British and like he's a millennial like it's so awkward to feel like you negotiate it's easier over the phone when you can't see the person so I think if you were like negotiating a phone contract you're like look my budget is this and I can't go like you've got a bit more about you but face to face, I would be bright red as a berry. I would be dying. If there's one tip that I've picked up from Carl,
Starting point is 00:04:37 it's like, as at least saying, is that the best price you can do? And that's fine. Can you do that on like water bills? Possibly not. I feel like that. I'll give you 40 pounds a month. Good English pounds.
Starting point is 00:04:51 Take it and a living. And a chicken. I've already used all the water. Take it. I'll leave it. They'll be like, okay, we're going now. Is this a prank call? I would love actually messaging to us.
Starting point is 00:05:03 I think it's, is it even more of a male thing or female thing? I don't know. So. And I want the best ones. Like, what have you managed to? Tell us what you've been able to have. I think on things like secondhand cars, you could probably negotiate down. And like, yeah, labor, business work.
Starting point is 00:05:20 Imagine since you're hair dresser, like. What's the best one is done? Mandy, next time I'm coming to you. I'm going to be like, I like you work. but I'm on a bit of a budget after you've done my hair let's call it quits Mandy we would never
Starting point is 00:05:35 I would never right I think half and half is it's down to personality don't sweat the small stuff I compare my finances to my friends and feel behind
Starting point is 00:05:47 jail jail and no jail because some people say like don't compare comparison is a thief for joy but if your friends are smashing it with the money and you're not doing terribly
Starting point is 00:05:57 and you're burying your head in the sand and they're investing and they're doing all these things. I'm like, no, no, you probably should be like, ooh, I need to sort myself out. Not they're better than me, the most successful than me.
Starting point is 00:06:08 Like, none of the personal stuff, but if they're looking and feeling financially well in the way that they're talking, take a bit of inspiration from that, not comparison, just a bit of, oh, I'd like to get to a place where I can pay for a holiday in cash and not a point out my credit card.
Starting point is 00:06:23 Like those things I'm okay with. Healthy competition's not bad as long as it encourages you to improve yourself like I think this is the same money I think it's the same in health fitness you're in a race against you yeah not a race against anyone else because it's impossible there's no one's alike no one's the same no one's got the same i think if you can do um the best you can do in that moment with what you've got then great so so someone else's best might be different to yours and someone else is best may be different to yours um so yeah i think i said jill because i was like
Starting point is 00:06:56 get yourself to a point where comparison doesn't impact you negatively, it's okay to compare and go, oh, I might not want that or well done them. Actually, I'm going to go look at my budget. Yeah, because when you talk about your investing journey on here, people your age might never have considered that as a thing for them. So I hope that people would go, who honestly does it. And she seems like, I need to mess more than her. I need to do it. They don't do that. Just more like inspired. Be more inspired by your friends, yeah, rather than compare yourself. I use my tax fund as my emergency fund. Oh, that's a definite jail.
Starting point is 00:07:30 Wow. I mean, kudos that you've got a tax fund because some people don't put aside money for tax. That is completely normal to do. People are always chasing the tales with, you know, like we've just been through tax. It's tax season, December, January. Everyone's like the self-assessment happens, self-employed people or people that have to do them. And so to have that money there is amazing. But it isn't an emergency fund.
Starting point is 00:07:53 Now it is yours, practically. I always see it as the tax man's. So I'd rather just give it as soon as I can get it. I'm not bothered about getting interest on it. I like keeping things simple and getting rid of it as soon as possible because it's something that I owe. So it's owed, but it's not there as it is yours. And so if you need to use it for an emergency,
Starting point is 00:08:10 obviously, like, practically it is yours, but then how do you pay for your tax? So mentally, pretend it's not have both. Dipping into it's not the one, is it? No, I think outside, out of mind for VAT. A tax, sorry. Just put it to one side. Okay, time for our first dilemma of the day.
Starting point is 00:08:28 If you're stuck in consumer debt, listen to this. One financial user said budgeting the financial way helped her clear over £2,500 worth of debt and finally feeling control of her money. If you're ready to do the same, download the financial app and join our community today. I have 200K in my pension, but only $1,300 in savings help.
Starting point is 00:08:52 Hello, I recently started listening to your podcast and I'm really enjoying it. I've started my financial journey this year to learn more and grow or finances and I'm looking for advice around savings. I'm 33 and I live in the US. Overall, I think I'm doing fairly well, but my biggest issue is not having enough in savings. I currently put 16% of my income into my workplace 401k and I'm wondering whether I should temporarily cut back on that to help build my savings more quickly. Right now, I have around $1,300 in savings and over 200k across my 401k and another retirement account. I'm hesitant to reduce my pension contributions because I don't want to miss out on growing my retirement. But I also think having more in savings would take off some stress. I'd love your thoughts
Starting point is 00:09:40 on whether it makes sense to reduce my contributions for a short period of time to build up my emergency fund or whether I should keep things as they are. It's a really good dilemma. Yeah, I love our American girlie messaging with her 401K. Wow, she's done amazing as well. Really good. It's a really interesting dilemma, isn't it? Because it's one where there's been such great investing, great saving for retirement. She talks about the percentage that she's contributing 16%, which I don't want to say it's too much. Like in auto-enrollment in the UK, for example, the government got to a point where I'm copied, I think, Australia a little bit with their superannuation percentages and someone that's listening from Oz may know better than
Starting point is 00:10:20 me in terms of percentages. But what auto-involment is in the UK is the government realised people didn't save for retirement, how can we get more people to do it? And a bit like blood donation, no, an organ donation. They did opt out rather than opt-in. So for certain criteria in the UK, if you're employed, you are auto-enrolled. And that massively, and so I think you put like 5% in, and the employer contribution, government contribution, and the net effect of that was that people suddenly started to save for retirement, so it definitely worked. And so they picked that percentage, and that percentage is, I guess what's deemed reasonable when you've got a budget and you might have, you want to do fun things, pay for your bills. You know, like if they made that
Starting point is 00:11:02 mandatory at 20, a lot of people sort of like, oh, like great for retirement, but I can't live now. So they picked that for a reason. But obviously, I, that happens to me and I might have 200,000 more in my retirement than Holly. But we put the same percentages in, whereas maths would say, Holly needs put more in because she needs to catch up, whereas I'm kind of okay. So I think what I mean by that is there's these set percentages, but really it's all personal to you. And so I don't know why you're doing the 16, where that came from, whether it's something just that was through work, whether you chose it at that. But because what I don't like saying is, oh yeah, you can bring that down. That might be right for you. I would rather go to the other side and go, okay,
Starting point is 00:11:43 $1,300 in savings is definitely not enough. And you've absolutely, identified that, especially when you've got such a strong, like, nest egg on one end, you are able to save and put stuff away. Let's pick your total. And she doesn't mention debt. She may have debt. But if she's not got debt, then she needs to pick that emergency fund total. And she needs to find a way to hit that ASAP.
Starting point is 00:12:09 Now, one way to do it could be slowing down retirement, maybe, reducing the percentages, until she hits that figure and then kicks it over. but part of me loves the idea that she challenges herself and goes leave retirement B, just carry on as normal, the danger is you don't knock it back up again. How do we, like if you were faced today with, you need to build an emergency fund, like, what would you do? We always love, well, in the UK and I don't know if they offer it in the US,
Starting point is 00:12:36 but like bank switches, I'm always like, that's 250 quid done. And I'm like, you can sell stuff. I've not heard of it as much. I haven't heard any community members say that they've taken advantage of something like that. Like a no spend month. Like what can you do a lien? Hacking it. We want you to hack it.
Starting point is 00:12:50 If you want like $10,000, how quickly can you save $10,000? Because it would be such a shame to slow down the investing journey because you're just doing so well with it. But one thing I would say is it's such a good amount, but I don't know it again if that's reflect. If it is a good amount. Yeah. 33.
Starting point is 00:13:05 33. So it's a good amount. He doesn't tell her his age, apart from she does. It's probably a good amount that I would be tempted to pull it back for a little bit, not all. That's right. If we followed Playbook strictly.
Starting point is 00:13:15 it is obviously, it's designed globally, but we link investing to the auto-enrollment contributions because what we don't want is someone, when they're on the playbook journey, opting out of pension contributions and never going back in, and someone could do that and then follow off the journey, not do stuff in and suddenly,
Starting point is 00:13:35 they've ended up worse because we've told them to opt out. So what we always say is try and invest the default minimums, which is around 5% for the individual. I think two, three percent, something like that, for the, employer and the government contribution, so you end up with 18. So we say do that. So maybe there is an opportunity to reduce it.
Starting point is 00:13:54 Temporarily. For a period of time, but go harm and get intense. You're still then investing. You're not stopping. You're out of the market. Times a thing, isn't it? Yeah, time in the market. It's about to play.
Starting point is 00:14:03 That's what we would say to do. We would say, you need a large emergency fund. And then when that's full, you go all in on your next goal. And if it's not buying a property or buying a home, it's investing in whatever, you know, configuration you want to, whether it's retirement, whether it's in other investments accounts that are like pre-retirement accounts. So it's a great question.
Starting point is 00:14:26 Yeah, if you've got security for the future, but actually you've not got much security for today and it's highly likely that something, because it will we've all had to dip into an emergency fund for something or another way, don't want you to go into debt. And you haven't mentioned debt like Laura said, but it sounds like you've got your money shit together.
Starting point is 00:14:40 So it would be nice to just maybe reduce it down temporarily and then go ham on the emergency and then you go back into investments again. I've got ham on those. And a quick reminder of people listening, do your net worth? If you've not done your net worth, the fact that she says,
Starting point is 00:14:53 I've got 200 in retirement, how much have you got in retirement? Do you know this person has messaged in? She's absolutely switched on. She does need more emergency cash in her back pocket. But the fact that she has done that and knows how much she has, don't be afraid of it.
Starting point is 00:15:06 Log into the things, obviously in the app, we've got the net worth tracker. Holly and I were talking about her investment journey in the car this morning and about the on reflection, the quantum and like how much she's actually contributing to catch up is massive, massive across all the different like configurations. Because sometimes I'm financial poor and I'm like, way, why? And we're not. But sometimes she's saving up for a door, coming back to the windows conversation. She's living
Starting point is 00:15:31 up for a door. Because composite door is like £2,000 minimum. And I was like, £2,000 for a door. It's going to take me like however long. And I was like, I could get it next month if I stopped, if I've paused investing, but I don't want to. But I could pull back on investing for a time if we were desperately needed it, but we don't. It's not an emergency. So we'll just keep kicking it down the line until we can afford it without compromising on investments. And that's such a good place to get to. And we talk about grow all the time because I think we're all in Grow, aren't we?
Starting point is 00:15:56 In the playbook. I think we all are, I think it was that. She skipped a step. Yeah, but you are technically you are in Grow, aren't you? And that you're using your excess cash to put towards things that grow. You've got your emergency fund. I don't have a house. That's not an effect.
Starting point is 00:16:09 But you skip it. Build is buy a property if you want it. Yeah. You don't want it. Cash is king. You're building got cash and savings for if you would an investment if you so chose to. But you are in grow. And so it is that little bit of like pat yourselves on the back and the fact that these quantities are being in grown like $200,000 in retirement at 33 is amazing.
Starting point is 00:16:33 And so I would talk about earlier with comparison. Like be inspired by that. Yeah. Go find out what yours is and go do the work. catch up, that was my point, you know, you go all around the houses. Holly reflected on even how much hers had grown personally in about two, three months. You know, the market's up and down all the time. She's got a very, very balanced portfolio.
Starting point is 00:16:52 It had jumped. I think it's like seven grand in like two or three months or something. And I haven't done that. It's just sitting there and they're investing for me. So. Yeah. Can't help me the Wolf Wall Street. Follow Holly for more trading tips.
Starting point is 00:17:09 Okay, this is a really good community win. From someone also in group. By December last year, I had managed to pay off 15K from our mortgage, which still feels unbelievable. Thanks to financial, I took back control of our money. I took back control of our money. And set both personal and household goals. My original mortgage mortgage goal was to knock off 8K. So seeing it reach 15K left us completely.
Starting point is 00:17:42 completely over the moon. Yeah, I'm not surprised. How amazing is that? That's an amazing win. And we've got so many people that are saving for a home or thinking about it, doing the right move, stalking, like building up to that moment. And then she's well past the other side.
Starting point is 00:17:57 I followed this win because isn't she now aiming for 19 this year because it's 10% of her and like the allowance that you're allowed to pay off your mortgage. Really? So she paid, so she wanted to pay eight and she happened to do 15. Yeah. So now she's like, so I'm going to do 19 because. If I can do, if I didn't, if I planned for eight, got 15, what can I do this year?
Starting point is 00:18:17 So that's 10% of her annual allowance. We did a little bit with Sprive app. And actually in the, we might have a referral code. We don't get a commission on it. But if it still works, you can get £5 towards your mortgage. So Lydia can put that in the show notes for everyone. Yeah. For your first eligible shop.
Starting point is 00:18:36 And the code is F-I-N-A-N-C, finance. Finan. Yes. And so if you join Sprive app, it's a cash back app just like the others that we've talked about before. But the difference with this one is you apply the cash rate to your mortgage. And what I love about it and about the concept of overpaying the mortgages, when she paid 15 grand off, she didn't save 15. She saved 15 grand plus the interest. She saved the interest on the 15.
Starting point is 00:19:07 That's what she's effectively saved. She paid off the capital. that gets knocked off the capital, exactly. And so then the interest is also calculated on the remaining balance, which is now 15 grand lower. And there's loads of really good in the Sprive app, but also online, Google mortgage overpayment calculations. I think you hear it a lot.
Starting point is 00:19:24 And I think, you know, we get asked about it sometimes, like, what do I do, do I do this to do that? We always say wait for grow because it's such a big amount of money that really, to really make a dent in a mortgage, you want to be paying quite a lot off it. And you don't want to mess around with that when you've got consumer debt here and there. But it's the compound impact.
Starting point is 00:19:40 of that overpayment. It's not just the overpayment. It's the percentage interest rate that you're paying on your mortgage. So I'm at a four and a half percent, I think. So I'm making that. Especially if you're coming up for renewal, like you say,
Starting point is 00:19:54 and if your mortgage interest is going to increase. That's Neil and I, you know, we got a really good mortgage rate four years ago. It's now coming up for renewal in August. I know. So we started to overpay. I saw someone do a post on LinkedIn the other day
Starting point is 00:20:07 and I think they were a financial advisor and they were just saying, this is a warning for anybody whose mortgage is about to come up for renewal and you've been sitting pretty on a five-year fix at one point something and you've done nothing to plan for this increase he was like you should start looking at rates now
Starting point is 00:20:23 because you can look six months in advance he should be overpaying what you pay at the moment if interest is really low just to get you used to your family and you should be looking at your budget and saying what's it going to go to? Absolutely and I wrote on and I don't usually write on people's LinkedIn but I was like
Starting point is 00:20:38 I absolutely discus agree. Disagree. I was trolling him. Ignorling him. Yeah. Ignorance is bliss. Live your life. Live my love.
Starting point is 00:20:49 No, no. I was like, I 100% agree with this. And so many people in our community, people that we know have probably just, oh, I'll brace it when it comes to it. No, let's face up to it now. There's going to be an increase no matter what if you fixed five years ago. What is that increase going to be?
Starting point is 00:21:04 Does it fit into your budget? Can you do things ahead of time to start softening the blow at? Neil and I did last year. We were like, let's start overpaying. So our budget gets used to what this overpayment could possibly be. So it's not going to be a big shock when we know it's going to go up. What's left on your mortgage? 200. Oh, I've got it.
Starting point is 00:21:24 My net worth track on my phone's over there. 250, I think. What's mine? I'm 290. Oh, I was going to say she'll have a race, but mine's higher. The race is cancelled. The race is on. The race is on.
Starting point is 00:21:39 Yeah. Like the fact she's going to go for 19, that sounds like it might be, yeah, maybe 10% of a balance. Such a win. I want to do that. That's my next thing. Okay. Yeah, but you can. No, I want to start doing the 10%.
Starting point is 00:21:51 Yes, yeah, yeah, your early repayment. So. I'm going to set up as a goal. This is what I'm going to push you. I'm going to workshop with you. So if that's your goal, because you're already using your excess to invest and you have kind of had those set, you're going to do that same thing. So 20, 10% of yours would be to, too. 23 grand. Let's call it 20 even, if you were a bit wrong anything. Say it was 20.
Starting point is 00:22:16 Oh, I just like going on holiday too much. That's my problem. You go, well, what would I have to give up? Holidays or invest in other places. And at the moment, because my interest is so low, it's better for me to invest. Yeah, it is. So it's really hard. This is where we go, you can't have everything. You can't have everything. You can't have everyone. People write in, I fully empathise with the dilemmas because they go, I want to save for a house and we want to get married and we want to go on holiday and we want to be. build an emergency fund. It's like you can have it all, but you can't have it all at once. So what's the priority?
Starting point is 00:22:44 It's much more relaxing or like, I don't know, less stressful to have the debate when you're in Grow, which is, should I arrest or should I overpay the mortgage rather than like, should I put tyres on the car
Starting point is 00:22:56 or should I, pay my debt off? You pay my debt off. Yeah. Or should we go, yeah, but it's a, listen. I've been there,
Starting point is 00:23:04 so it's not coming from a place of like, super privilege. Yeah, you've earned the right to be where you are. Yeah, let's know what you do. Mm-hmm. If you'd like to tell us your win, head to the community in the app or email it to the vault at financial.com.
Starting point is 00:23:14 And actually, if you're listening to this on the day it comes out, which is the 22nd of January, there's still a week left of our community giveaways. Oh, yes. Lydia, do you have some examples of prizes people could win for posting in the community? Oh, we've got the one and only Greg's voucher. Yes. I think that's just the winter warmer of dreams. I've got M&S. Yeah.
Starting point is 00:23:37 Picky bits. Digital playbook. Oh, that's the one. course we did is worth £97. That's a good one. Someone won that, didn't it in the first week and they were like, oh my God! Because I was like, are people going to be sad
Starting point is 00:23:47 that they can't go and get a donut from Greg's? They have to sit and watch this course. And she was like, I am absolutely thrilled. And I was like, it's actually a really good course. It's got quizzes and extra resources. Yeah. It's a good one. Yeah, so go and post in the community if you haven't already.
Starting point is 00:24:02 And we want like mistakes and stuff. We've had a lot, a lot of wins. Yeah. Now we want like... Show of vulnerability. You are. Yeah. Where have you effed up?
Starting point is 00:24:10 Like, let everyone feel like they're not so alone. Okay, time for a second dilemma. Did you know that over a third of women in the UK have no protection in place, compared to just 16% of men? We've partnered with Life Search so you can chat to an advisor for free and get the cover that you deserve. Head to fan-shel.com forward slash protection to get your free quote today. I'm trapped in my overdraft after 20 years.
Starting point is 00:24:38 What? Okay, there's a lot of numbers in this. So, oh, God. Once again, no pads out. Do we need this? Listen, guys. That's a good idea. I'm going to write the numbers down.
Starting point is 00:24:50 Are you doing maths? Call me Carol. Carol, poor Rachel. Carol's just the legend. The OG. And for those people that are too young, Carol Votterman used to be the numbers person on countdown. And for those people not watching, I have got my jail paddle and I'm using it as a whiteboard. Okay.
Starting point is 00:25:10 You're going to need small text. Okay. to let you know. Hi girls. I really need some advice. I'm struggling to pay off my debt and my good intentions to budget every month always seem to fall apart. These are my current debts. Zopa credit card 1,400. Virgin money credit card, 3,800. How many, sorry? 3,800. Yeah. Next, 1,400. Screw next. Very. 250. TSB credit card, 2,900. Okay. There's still some more figures.
Starting point is 00:25:42 So, do you scum? All of my credit cards are currently frozen on an interest period. Earlier this year, I spoke to each lender and asked for help, and they all agreed to freeze interest for nine months. However, this is classed as an arrangement to pay on my credit file, and I'm not sure whether this is a negative thing. I also have a NatWest overdraft on an old student graduate account that I've had for 23 years. I still owe £700 on it. I've been paying £25 off a month for years, but then sometimes dip back into it and transfer the money into my current account. I don't actively use this account and it's still in my maiden name.
Starting point is 00:26:19 On top of that, I have a £3,000 TSB overdraft, which is where my wages get paid. I once managed to get it down to $1,500, but I didn't reduce the overdraft limit, and it slowly crept back up. I'm really disappointed in myself about this. I'm being charged around £90 a month in overdraft fees, which is crippling me. The fees often come out on the same day as other bills, which then pushes me over my limit. Over the past few months, a couple of my direct debits have even bounced. I opened a stalling account in 2024 to try and help with my financial debt-free journey, and I think it has helped a bit, but I feel stuck in a really bad cycle with money.
Starting point is 00:26:59 My credit score is really poor, which meant we couldn't get a good deal on our mortgage renewal last year, and are now paying more. I can't even get a small loan to buy a car and I don't have any savings. I do pay into my work pension and also invest in our company save as you earn share scheme. I have a good job,
Starting point is 00:27:16 but the last two years have almost broken me. What can I do to start making this situation better? In particular, I'd really appreciate advice on what to do about the overdraft fees. Thank you so much. I had to take notes as well because there was so much going on
Starting point is 00:27:29 that I was like, Holly's doing the numbers and I'm doing the notes. Thank you so much. for sharing that. I think that's one of the first things I want to be able to do because I can't imagine what that feels like. We've got one, two, three, four, five, six, seven different either credit cards or in a couple of overdrafts, two overdrafts.
Starting point is 00:27:50 That is, you know, around five different providers messaging you, telling you what your bills are, bank fees, charges. There's a lot going on. And I think no matter what has. happen to kind of get you there, I think people shouldn't underestimate what that can do to a person. Because, like,
Starting point is 00:28:15 you sound like you're trying to get organised, you start with the Starling, like, you know, you may have heard that from us because it absolutely helps lots of us, budget a Starling-a-M-M-Zo kind of account. It's like you try in to put some things in place, but you've not quite got to the point where you're doing the things that will fix it. I noted that she was worried about a credit score
Starting point is 00:28:40 because she was like, oh, you know, the kind of getting the interest frozen, great work, speaking to creditors again. If anyone's not done that before, please make sure you do it. And it obviously, it may have impacted your credit score for mortgage renewal, but quite frankly, I think it'd be more on affordability.
Starting point is 00:28:56 I was just right to say, you've got so many outgoings. I don't think they'll go, we've talked about credit scores so many times. I think they just go, you're a person in a lot of debt. Yeah, and you're in overdraft. So overdraft is not just like it's classed as,
Starting point is 00:29:09 it's not, this isn't the formal word, but it's irresponsible with money when you have to go into your overdraft all the time. So people, I say this all the time, if people like nudging by 50 quid, 100 quid,
Starting point is 00:29:19 because you're just not managing the money right because we're all, you know, busy and whatever, it looked really bad to a potential lender. It looks like you can't manage that money. You can't manage money. You can't manage money. You need it rather than you're a bit careless
Starting point is 00:29:32 or you're just not, which is where a lot of people remove them. Can't get to the end of the month with money left over? That's like a perfect example. For some people, it might be just that you didn't transfer money in time or it's like an admin thing and that's why for most people, if you don't need that overdraft, asking your bank to remove it is one of the best things you can do because going into it even accidentally can't impact your credit score.
Starting point is 00:29:53 And so I am sorry that obviously this impacted your rate that you were offered for the mortgage but don't care right your credit score right now. Credit score is the last thing like you do not need a thing. more debt. And yes, you've not got a great rate on the mortgage, but what's done is done, like, move on. You've got bigger problems than what you rate is. So don't worry about that. And I promise you that by absolutely going intentional and starting a kind of like a clean slate with your debt-free journey, I think. Like, let's draw a line under it and let's pick the route that you're going to go down. When you get to the end of this and you will, that will have an amazing
Starting point is 00:30:28 impact on your, I'm not going to call it your credit score. I'm going to call your relending. Or your next mortgage rate Your feasibility for lending. More preferable. Yes, rather than, it'll make your score go up. Right, I've written that, then, written that down,
Starting point is 00:30:40 written that down. So there's two things we need to talk about. We need to talk about budget and we need to talk about the order in which you overpaid debt. Holly has written Avalanche Snowball question mark. I was actually on the BBC yesterday
Starting point is 00:30:51 talking about this and two amazing diagrams and I got very excited about it and they were like, do you need your cue cards? I was like, I don't need to get out. This is my favourite thing in the world to talk about.
Starting point is 00:31:00 But for those that don't, know if you need a quick reminder, when we're paying off debt, there's two ways we can do it. We can either do a snowball or an avalanche. What you need to do is make a list of the debts. She's done that. She knows them. And a snowball is paying the smallest off to the largest. And then the avalanche is paying the highest interest rate to the lowest interest rate. Now, interest is frozen on all cards. And then she's got her two overdrafts, one's 700 and one's 3,000 and so she's paying 90 pound a month in overdraft fees and so 25 on the NatWest one but that's voluntary payments from her so the 3,000 pound TSP overdraft
Starting point is 00:31:39 you get 90 pound per month overdraft fees but she's there's no overdraft fees with the net west one she's actively paying 25 pounds per month herself oh okay so that's not a fee one so this is I'm going to go a bit rogue on this one because I think this is where there's a little bit more jiggery poker to maybe do to try and get rid of some of these. I don't think she mentions when the interest-free payments periods coming up to an end. She's got nine months.
Starting point is 00:32:05 So I don't. She didn't give an end date. She just said I've spoken to them. He'll give him me nine months. But it's coming, isn't it? I mean, what I would think is, I feel like I would want to sort the TSB one out because $90 pound a month fees is not great.
Starting point is 00:32:24 What I would also say, the others are about to kick on to interest, and I don't know what the various interest is. But tip number one for this is optimise fees and interest rates. You've done it on the credit agreements. But is there anything that TSB can do? If you can get on the phone with them and you may have done this, but this is for other people as well. Get on the phone. Show them your budget. Demonstrate that you're trying to actively get out of it. Would they be prepared to move it to credit? Like, I hate debt consolidation and credit consolidation. But when you optimize
Starting point is 00:32:51 it for an interest rate and then go really intentional on a journey, not where you consolidate it and bring them all together. But like if you've already got a card with TSP and an overdraft TSP, if they could move that. Oh, could they do that? Well, because what they do, you extend the credit limit on the TSP and you do a transfer only to let you. Some of them don't do money transfers.
Starting point is 00:33:08 Some of them do. But see if there's anything that can be done with those fees if you show them and demonstrate to them that you're working hard to pay off. They might not be able to. And if not, and the others are going to kick off to interest soon. And some of them are going to be quite high. Yeah, because your balance is a high. Like the virgin money is $3,800.
Starting point is 00:33:26 And I know Verry is really high on interest rates. Very and next will be because it's store related. But the Vary is 250. So if you go in Snowball, the lowest one is £250 from Vary. For a little bit of like, mentally for me as well, I would want to get rid of the Nat West overdrock because you've had it for 23 years. And I think mentally that's a big win for you to go. I've finally done it.
Starting point is 00:33:45 I've finally got rid of it and literally closing it down. And then it's done and it's a huge win for you to go. I'm making change this time. So much so that there's something there's been the monkey on my shoulder for 23 years. has gone. So when we talk about avalanche and snowball, snowball's more giving you that motivation. It's not mathematically the one. It's proven to be more effective. What do you think? I think that overdraft and I know obviously the yeah, the big overdraft where her wages get paid in like that's her active account. Yes. I don't think she's using any more on these credit cards like. Yeah.
Starting point is 00:34:19 And I think that's a habit thing that you need to like nip in the book because if she's it's crept back up slowly. She's like proven to herself that she can have it. Yeah, but she didn't like. It's very messy, isn't it? To get paid into an account. The other thing we've got here by the way is she doesn't mention emergency fund. Yeah. Oh my God. So this is the part what you, I was sorry to interrupt Lizzie. What was going through my head then was not only is her account sloshing her money sloshing around in
Starting point is 00:34:50 that account, she's no emergency fund either. And so the overdraft is a fallback. I would be tempted, right, to move to Starling to have my wage paid into, literally. Clean. Clean. Treat the TSB as a credit card. A debt. A debt. If all your bills and everything go in and out of that and you want to keep them all that, you can transfer them over quite easily. But if you didn't want to, then what you do is you work out in your financial budget how much your monthly bills are that come out of TSP and you transferred that amount only, everything else is budgeted for and in your Stalin. Because you know what you're dealing with then.
Starting point is 00:35:31 What happens mentally when money gets paid into an overdrawn account? You just don't know where you're at because it's all debt. So you're like, I'm still, oh, if she gets paid $2,000 into a 3,000 account, it goes to a thousand. Yeah. But then all the bills go out. So I like clean. So I'd be tempted to go in on your stalling account, get paid into that one or get paid
Starting point is 00:35:49 into your TSP and just move your way straight in. and try and play clean and then make a list of how you want to pay this off try and optimise that overdraft you may or may not be able to if it's snowball you do the snowball you do very you do the NatWest overdraft
Starting point is 00:36:04 you're then going to come in onto next it's then Zopa I'm all about optimising your interest rates if you can whilst doing snowball but yeah I think I can't I think the £90 pound overdraft fees are stressing me out because that £90 pound could pay off you very
Starting point is 00:36:21 very quickly. No, I know, but we're not talking about doing that first. No, no, but if you did, it's just like 90 pounds doesn't seem like quite a lot to save on your overdraft fees, but 90 pound towards your debt can move things quite quickly. Yeah, and if you were going to do the snowball, if you're starting low and slow, you got rid of that overdraft to a credit agreement. Yeah, and she might not be able to, but if she can at any point, that would help. I do always love the snowball, happy to be challenged on, on it, but it just does seem to work.
Starting point is 00:36:48 And then coming back to the final point, it's a super strict budget. And the save as you earn scheme, you need to stop. Do your default investing. What is that? So if you work for a particular big company and you tend to be able to, it depends on what the scheme is,
Starting point is 00:37:08 but sometimes you can buy shares in it. So let's say you work for Tesco, you might be able to get staff rates on shares. Okay. And so you save them and then you can sell them later and stuff. And is that? It's a luxury. Can it be quite volatile or can she like take that out right now and that's an allergic to fund?
Starting point is 00:37:22 Usually, sorry, it depends. It depends. But usually you can take out if you've got money savings depending on what type of company it is. But at least stop putting money into it. You can't afford it. It's a luxury. People kind of, I'm going to be a bit harsh here, but people like see it as like a wealth creation opportunity. Yeah.
Starting point is 00:37:38 You can't be over here like messing out with debt. And then wanting to make money in the background is quite volatile. It's whatever the company goes bust as well. Like you're saving during one company. That's why we have diverse. retirement funds. So the kind of a bonus, you can go back into it, but let's sort your debt out first.
Starting point is 00:37:55 And you, it's hard with someone says, like, I've done it. I've done it, it's been a journey, I fall off the wagon. But there's clearly some like habit, habit changes that are needed. Some direct debits are bouncing. What are those and what can be cut? I really recommend the money MOT that's in the app in the free ebooks. Have a look at that for anyone that wants to kind of start afresh. Like I'm the end of January now and I thought I was doing it.
Starting point is 00:38:17 You're probably not doing it. We could probably do the MOT now and go, oh, I've not switched that for ages. Yeah. I don't need that subscription. I'm not optimising that. It's a really, really good thing to go through in the Out of the Money MOT to go intense and go as lean as possible because I promise you'll get out the other side. But you need something drastic to really change these numbers. So stop putting into the save scheme.
Starting point is 00:38:42 Again, if she's putting 250 a month into the save as you earn scheme or whatever was kind of. That varies gone. gone, done. And that then goes to your next one and goes to your next one. But I've forgotten. She needs an emergency fund. Yeah.
Starting point is 00:38:55 The emergency fund depends on... But that could be from... If she can take a save as you she has... I can't say it. I can't remember what you called it, but if she can take money out,
Starting point is 00:39:05 that could totally be the... I would at minimum recommend 500 quid something emergency fund because you'll just use credit. And it's not to dip in, by the way, because don't use it as an overdraft is what I would.
Starting point is 00:39:17 would say, because you've got a habit of dipping into stuff. That emergency fund is ring fenced for an emergency. This is why, and to finish, I think having the stalling as the account that she uses for the next budget makes it clean. Because when it's overdraft, it's messy. Whereas if it's clean and there's no overdraft in stalling and it's at zero, it's at zero and all your food's in one pot and your fuels in one pot and everything, you know what you can spend and that gives you like reassurance because you not straight like mentally it's a lot fresh start every month and treat those of the debt i am so invested what i would say and maybe we'll follow up private after this is happy to get on a call happy to crunch some numbers because a lot of
Starting point is 00:39:58 assumptions that we've just made here so if she can we do that can we follow up and um we might do a follow up in a different vault episode a few weeks time okay that is all for a hundred episode of the vault the vault is now closed um just so Quick disclaimer, Mothervolta, is just a chat around life of money topics. We're not giving financial advice.

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