The Vergecast - Exclusive: Matt Mullenweg and Automattic bought Tumblr. What’s next?

Episode Date: August 14, 2019

Automattic just bought Tumblr from Verizon for reportedly 3 million dollars. CEO of Automattic Matt Mullenweg sits down with The Verge's Julia Alexander and Nilay Patel for this emergency episode of t...he Vergecast to share what his plans are for the micro-blogging platform.  Learn more about your ad choices. Visit podcastchoices.com/adchoices

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Starting point is 00:00:00 Support for the show comes from Retool. Too many companies run critical operations on duct taped spreadsheets, Slack workflows, and whatever else they could cobble together. Not because they want to, but because building internal tools means weeks of waiting on someone else's backlog. That's where Retool comes in. Build custom internal tools just by describing what you need. Prompts something like,
Starting point is 00:00:22 Build me a revenue dashboard on our Salesforce data. And Retool actually builds it on your company's data, in your cloud with enterprise security built in. Go to retool.com slash Verchcast. We all need to retool how we build software. Hey, everybody. It's time from the Vergecast, emergency interview episode. Julia Alexander and I sat down with Matt Mullenweg.
Starting point is 00:00:48 He's a CEO of Automatic. That's the company that makes WordPress and simple note. Automatic just bought Tumblr, the legendary blogging platform. You might recall Tumblr sold to Yahoo years ago for $1.1 billion. dollars. Then Yahoo collapsed, sold itself to AOL. AOL collapsed, sold the whole kit and caboodle to Verizon. No one's taking good care of Tumblr in the meantime. They sold it. The reported price is true. Automatic bought it for reportedly $3 million. But now they have it. Matt Mullenweg is a legendary CEO on the open web. He's running WordPress for a long time. WordPress powers so
Starting point is 00:01:22 many websites. It's over 30% of the sites in the lab are WordPress sites. And he has big plans for Tumblr. He was nice enough to sit down with us. Tell us what those plans are. Check us out. This is Julia and I talking to Matt Mullenwegg, CEO of Automatic. All right, Matt Mullenweg, you are the CEO of Automatic, which makes WordPress, and now I believe you own Tumblr. Welcome. Yes, very excited to be here. So big news, Automatic, purchasing Tumblr from Verizon. Just walk us through that, right? I mean, this is, the story of Tumblr is long and winding. I think a lot of folks are very happy that it's in good hands at WordPress now. Dave Karp tweeted, I can't, you know, I'm so happy it's here.
Starting point is 00:02:04 Marco Arment, he used to work at Tumblr, tweeted these very happy. So a lot of Tumblr OG is extremely happy. It's at WordPress. But how did, how does this happen? Verizon call you? Do they send you a 5G Samsung phone with like a note on the screen? How did this go down? Wow, that would have been awesome, actually.
Starting point is 00:02:19 I mean, I've long been a fan of Tumblr. You know, I've been a user pretty much since it started. There's been some features in WordPress, certainly inspired by Tumblr over the years. And I was bummed when it sold to Verizon, or so to Yahoo. Gosh, was that 2013 now? Yeah, for $1.1 billion. For $1.1 billion.
Starting point is 00:02:39 And so I was very happy for the team. I was a little relieved as a competitor because Tumblr's so cool. And at the time, Yahoo was not cool. But around this, you know, I believe Verizon reached out to a number of folks and also had a ton of folks incoming. Because the news of Tumblr being for sale did leak, I believe, in the Wall Street Journal a few months ago. So I know they had a lot of incoming, a lot of good bidders. I'm really glad that they chose Automack to be the home for it because I do believe that we're the best place that Tumblr could be in terms of just what we do, what we're passionate about, what the teams already do. There's a lot of overlap between WordPress.com and Tumblr.
Starting point is 00:03:14 So I'm really glad this is how it ended up. But it was a difficult process. Yeah, I want to dive into the process. I want to just get it out of the way. I want to talk about the future of Tumblr, but the purchase price was reported to be $3 million. Can you confirm that? I like how you all just ask for the same questions, hoping someone will answer. Well, I mean, A, I think I'm obligated.
Starting point is 00:03:34 I think Julie would kill me if I wouldn't ask. And B, it's a pretty precipitous drop in value. So I'm curious if you can discuss that a little bit. Sure. We're deferring to Verizon on kind of all the details there. It's really up to them for what to disclose or not. I can talk more generally that I would think, you know, I just did a blog post about this. Verizon is a company that has over $120 billion in revenue.
Starting point is 00:03:57 They got Tumblr through Yahoo, which then merged with AOL, became oath, got bought, became Verizon Media. It was something they inherited a few levels down or a few levels deep. I think that their top priority was not trying to maximize the purchase price. In fact, there might even be a corporate reason for the purchase price to be lower for taxes or something. They were really looking for where the best home was going to be. And so that was really where we tried to optimize the deal, especially in terms of bringing over the close to 200 people. We're taking them all on. And I am aware of some of the details of some of the other bidders.
Starting point is 00:04:28 You know, they were not planning to keep much of any of the team going. So we take more of a Berkshire Hathaway approach. We really want to bring over the management, the team, take what was working well, which is Tumblr's engagement, and grow from there. So that's really interesting. So talking about just that bit of the process. I think most people listening to a show like this are not in your shoes very often, where you go out and you buy sort of a legendary internet property.
Starting point is 00:04:52 There's a big telecom company involved. There's other bidders who, I think you mentioned, I read your blog post, there's private equity companies, you just want to like break the thing into parts and solve for scrap. Most people are not usually in that situation. So just describe what it was like going through that process. We actually, people send us stuff all the time. So we kind of look at at least a few acquisitions a week. Most are not a good fit.
Starting point is 00:05:16 For this, what we do is, you know, there was kind of a deck they had. We went over and met the management team and a few folks who work on the kind of Verizon media and Verizon side of things. I had some contacts at Verizon that I pinged sort of separately. And then there's a diligence process. You try to find out as much information about the business. You talk about possible outcomes. You just kind of figure out what works best for both sides. We always approach deals from kind of a win-win. So what I like to do is understand what motivates the other side and what's most important to them. And then, you know, try to find the intersection, the Venn diagram overlap of what you're able to do and what's important to you.
Starting point is 00:05:54 So were you most in the initiating with Verizon or with Tumblr folks? That's actually a good question. So both. So we both interacted with the Tumblr folks. And it's kind of Verizon running the process. They have some extremely experienced corporate developments and lawyers and everything. Verizon lawyers? I don't believe it.
Starting point is 00:06:16 I'll say their lawyers are super good. It was some of the agreements that came over were like, whoa. But, you know, the team of the team of the. automatic. Like I said, is very tiny but powerful. And we worked really, really hard to make this happen. There was an exclusive period and then kind of the deadline. And we got everything signed up on Sunday. So it's deals closed. Tumblr is an automatic property now? We are all signed. I believe the terminology is the deal is subject to customary closing conditions. So it's going to take a, you know, call it a few months to actually transfer everything over. But yeah, we're all
Starting point is 00:06:52 signed and agreed, and so it's basically 99% of the way there. Okay, so that's the deal. What do you want to do with it? Goodness. Were you ever a Tumblr user? I briefly hosted my personal blog on Tumblr. It is still my second most used daily app. I mean, this is the reason we were so excited to talk to you.
Starting point is 00:07:08 The community on Tumblr, it's gotten a little bit smaller, but the community it's still there is ferocious. It's still enormously popular with those folks. I think it's like Taylor Swift's favorite social media platform. So Taylor Swift and Julia, I mean, one of the people. more do you need. Frank Ocean. Frank Ocean. Bruce Sterling. There's some cool folks on there. When we were launching The Verge and we didn't have a website yet, all of us just sort of
Starting point is 00:07:30 like tech blogged on our personal blogs and mine was on Tumblr. So I used it a lot then and then like basically my last Tumblr post is, hey, check out the Verge. Where I failed to blog now for a number of years. It was a platform at that time that was so flexible, right? You either could just use it. I mean, I used it effectively as a replacement for WordPress to host my personal blog. Other people use it as a social network. Other people just, I mean, BuzzFeed has done the best job of monetizing Tumblr of any company when they just look at it for content and repost it. Really? Oh, yeah, because they rip off a lot of stuff from it. Well, there's your first task. But yeah, so I'm curious. I mean, it's so many different things.
Starting point is 00:08:11 It has not been well tended to by its variety of corporate parents. You seem like you're very interested in tending to it. Where do you want to focus? Where do you want to go? Yeah, and Julie, do you mind saying, like you said it's your second most used app? What do you use it for? I love the Marvel movies. This is like a joke at our office. No, but I genuinely am like a huge, huge fandom person always have been. So like I graduated from, I also had a WordPress blog and then moved to Tumblr because I started writing and reading fan fiction. And Tumblr was like the go-to place along with like ff.net, Nao3. But Tumblr was like the go-to place for fandom. Arguably, I think, still is. So this was one of the things that really surprised me is I think I thought, as probably many do, that, you know, Tumblr had kind of died under its variety of corporate parents. And then actually being able to see some of the numbers, including some of the numbers post when they change your adult content policy, I was like, wow, this is still got a ton going on. You know, more of that will be able to talk about more of those numbers after the close because I think they're really, really interesting.
Starting point is 00:09:18 But like I said, it actually hasn't transferred over yet, so I don't want to speak out of turn. But there's huge engagement. And like you said, the people who love Tumblr use it every day. You know, they have more daily active users than WordPress.com has monthly active users. They've really cracked a lot of the social side of it. In terms of what we want to do, you know, one thing that also impressed me was just the team, the people who were still there and working on Tumblr, really passionate about their community, about what the software could do.
Starting point is 00:09:44 I think that they, well, I know that they have a lot of things that they want to launch and do. some that are even already fully built. That while this process was going on, you know, it didn't really make sense to add new things that change your service significantly or things like that. But it's a very innovative team as well. You know, Tumblr pioneered a lot of what later would show up on Twitter, Instagram, WordPress, all sorts of other places.
Starting point is 00:10:08 So it's always been a very creative team. And I really am looking forward to seeing that just unleashed because we are a very, I mean, I guess we're still a corporate parent, but we're a very friendly one. And we're all about blogging, innovation, publishing communities. So I would love for Tumblr to become a social alternative, you know. That's one that's in line with automatics values around privacy, freedom of speech, around publishing, but has the sort of fun and friendliness of some of the other networks we use.
Starting point is 00:10:37 But without that kind of democracy destroying, I don't know what you want to call it. Well, I think you want to call it Facebook. I mean, I tweeted last night. Imagine if Tumblr'd sit independent and became a competitor to Twitter and Facebook and Google and was chasing those dollars in the market, that attention. Is that your goal to go right at Facebook and Twitter with Tumblr? No, not at all, because I think that we've always had some different models. So advertising is definitely something we're going to explore. We do definitely want to grow Tumblr's revenue.
Starting point is 00:11:08 Right now they're burning a lot of money. But long term, I would say I'm also super interested in experimenting with upgrades. WordPress.com has always been an upgrade simple. model. You know, it's freemium. User free and then you can buy plans anywhere from $40 to $450 per year to get added functionality. I'm curious about turning on things like some of the e-commerce functionality we've been developing with WooCommerce, memberships. Those things I think would be very, very interesting to the Tumblr community, which currently kind of uses Tumblr, but often points people other places to do those things, like Patreon, other things like that, memberful.
Starting point is 00:11:40 So there's just so much to unlock there once we can kind of unlock the team. So the Tumblr community, which I am like very much a part of, has watched as executives from Yahoo and Verizon came in and tried to grow something that they really didn't understand. Famously in 2016, Yahoo executive reportedly said Tumblr is the next PDF. Like that's what they saw it as, which is like now a major joke in the community. But what we've seen happen, and I'm sure like if you looked at Tumblr last night, we've seen this decline of trust between the community and whoever's in power because they've been burned so many times. So I guess my question is like you're coming in, you're the new corporate overload. How are you going to prove that like you know what Tumblr is and should be in a way that doesn't make them feel more alienated than they already are? I guess if anyone had nervous this now, I would just say look at, you know, automatics, 14 year history, WordPress is 16 year history.
Starting point is 00:12:32 We have kind of a long track record with these things and including building a lot of trust in an open source community, which by the way is usually also very skeptical of any companies or corporate involvement. But really, I would love for people to judge us by the actions over the next 18 months. You know, there's call it two months to close. There's going to be a few months of integration and migrating data and servers and everything like that. But then after that, really look at what happens. And ultimately, that's how I always want to be judged by our actions. So that's, I think, brings up a big thing in the community, an example of sort of the Verizon disconnect. Obviously, Verizon decided that Adele content was going away.
Starting point is 00:13:08 You tweeted last night, if people want big policy changes here, put pressure on the app stores of Apple. in Google, no one else has any leverage. What do you mean by that? This is a very nuanced issue. I mean, I'll say this. Deidogne, our executive editor said, you have to ask about this. This is the whole thing. Like, this is the whole issue with the web, right? There's the open web, which you guys build on. Then there's sort of the app store world. Apple doesn't want adult content in the app store. Google doesn't want adult content in the app store. It sounds like a lot of Tumblr users are still mobile. I mean, they're younger. They're definitely mobile. That seems like a big
Starting point is 00:13:43 disconnect here. And that, I mean, every layer, I think, of tech policy is implicated in that conversation. Yeah. And some people said, well, do you need to be in the app store, just have a web version? But, I mean, apps really are it. And I believe Tumblr is one of the top, you know, 30 or 40 apps in the social networking category. It's usually top couple hundred globally. So their app is a big part of how people interact with it. And I don't know if you've ever been through an app review process. We've even run into this on WordPress before. You know, they'll sort of for porn. Actually, it's not like, it needs to be on the homepage or on the signup.
Starting point is 00:14:17 They're like, really look for it. And if they find something, you can be taken down, you can get in trouble. Like there's, and by the way, it's arbitrary. Like, maybe they've, something that you launched a year ago, now they're saying it's not allowed. Like, app stores can be kind of fickle and not capricious, but sometimes feel a little arbitrary. And so if you're going to play, but honestly, I think if you're just going to be there, if you're going to be on the app store, you want to try to play by what they what they support. The more nuanced and broader issue,
Starting point is 00:14:47 which I think is affecting every place that has users turned into content, is I think that pretty much everyone has moved beyond even where we used to be, which is saying like, hey, if it's First Amendment, if it's not illegal, if we don't get illegal order, take it down, we're happy to host it and promote it. And now everyone is kind of realizing like,
Starting point is 00:15:03 well, there's a lot of stuff that's not illegal that you maybe don't want to spread everywhere else. When you talk about the adult content on Tumblr and the changes that they made, there's really like four or five issues mixed in there. There was definitely spam. I was more active user Tumblr eight or nine years ago. And when I logged back in checking it out, my feed was full of nude pictures that were linking to a spam site.
Starting point is 00:15:27 And this wasn't something I had subscribed to. But it was a Tumblog that had been kind of taken over by spammers. And they were just filling it, you know, posting five times an hour with these kind of ads for like some sort of chat side. It was spam essentially. So that no one wants, right? Now there's lots and lots of shades of gray in between. And I do realize and definitely want to learn more, there's been a lot of different communities on Tumblr. And, you know, some of the baby might have been thrown out with the bathwater.
Starting point is 00:15:53 So we're definitely, you know, like with any sort of policy or algorithm or AI or whatever is doing the filtering. Like you want to evolve it and make sure that you're blocking what you say you want to block and not catching anyone legit as well. So, I mean, that brings up, I think, the biggest sort of dilemma, which is contained in your tweet. You could do that stuff on the web, and you could evolve the content policy and make it maybe less restrictive there. But in the app, you would still be kind of stuck inside of whatever Apple and Google want. That's my understanding. You know, another thing people ask is, well, how do Reddit and Twitter get away with it? Because both have tons of adult content.
Starting point is 00:16:31 I don't know. I'm actually curious. I believe Reddit has like a setting you do on the web that then if you turn that off, you can get more adult stuff in the app. But I wonder if that just works because Apple hasn't noticed it yet or if it's actually like something that is allowed within their policies. I don't know. I will say that overall, a really thriving home for adult content is something that is probably best for like a company or a website which is totally dedicated to it. And I know a bunch of people, a bunch of sort of sites popped up after the policy change in December. So, I mean, that might be a better future versus someplace where, you know, there might be a gray line or a,
Starting point is 00:17:11 evolving policy. Yeah. How do you think about, I mean, obviously, you know, WordPress is a huge tool, service, platform for all kinds of creators. It has obviously a different monetization model, as you said. I mean, entire massive media publications are hosted in WordPress and individuals use WordPress. Do you expect that kind of scale for Tumblr, or do you expect it to be kind of more of the social network that you're describing?
Starting point is 00:17:35 Well, I think the primary user experience is going to be that social network, but there's no reason that including, you know, VIP or really high-end users or WordPress, can't tap into that social network and a really native, beautiful integration. You know, one of the things that Facebook did kind of after Cambridge Analytica is they actually removed all their posting APIs. So you used to be able to post to WordPress and we would auto post a Tumblr, Twitter, LinkedIn, Facebook, et cetera. And they turned off those APIs after Cambridge Analytica, kind of in the hubbubbub that followed. And no one really objected. or talked about it too much.
Starting point is 00:18:10 But effectively, they turned off the part that allowed you to put external content into the Facebook news feed and everything. And that was actually kind of like a big change in how the open web worked. Because previously, all of the social networks had had some sort of way to get things in and out. Tumblr, for example, used to support RSS feeds. So you could follow things that weren't actually hosted on Tumblr. I would love to bring features like that back because, like I said, I would love for Tumblr to be a better part of the open web.
Starting point is 00:18:36 I love for it to support, you know, maybe some of the new. open web formats or gosh, what's the stuff that Tom Tech-Chelik works on? Open social network, XFN was something we did way back in the day. There's lots of things that you can say have a purpose-driven, more open network. And I'd be very
Starting point is 00:18:53 curious how clients can be built on that that aren't necessarily operate in a more distributed fashion, a more open-source fashion, and aren't necessarily even, maybe even dependent on a centralized source or content policy. I guess earlier I asked you about competition in terms of ad dollars, but let me ask this question
Starting point is 00:19:08 a different way. It really sounds like you want to be a competitor to the big social networks in terms of user attention, openness, politeness, like strength of community. Is that what you're aiming for? I want to create a place on the web which is fun and supportive and substantial. You know, your old-school web user, like at one point, blogging had a real magic to it, a real for Jean. I agree. It was like kind of you'd have blog roles and links and people would would follow and comment and you keep up with things. And it was a really, really nice social network, but that also was totally distributed and people would have their own designs and all those sorts of things.
Starting point is 00:19:49 I think we can bring some of that back and reimagine it in a mobile world, which is where Tumblr is also super strong. I'm also interested because when we think of Tumblr, I think it's so easy to look at it with rose-thru-scented glasses. And I mean, I say that's someone who uses it and loves it. But Tumblr has a bunch of major issues. It's seen a huge rise in extreme ideology on the place. platform that Tumblr's had to address. It has seen major issues around mass shootings and
Starting point is 00:20:14 the way that they glorify shooters that they've had to address. And the sentiment on Tumblr is not dissimilar to the sentiment on Twitter, which is constantly like Jack Dorsey ban the Nazis. Like, why is this still a thing on this platform? And Tumblr has that on its side as well. And it's become this huge issue. I just feel like it doesn't get talked about as much because it's not as big as Twitter. So my question to you is like, do you plan to actively go in? and like try to clean this up or are you just going to kind of leave it be in the way that Verizon
Starting point is 00:20:44 and Yahoo have for so long. It's a low part, truly. I'm sorry. Yeah, I feel like not the toughest question I've ever gotten. I guess, well, how are you planning to do it? Like, because that would require hiring moderators.
Starting point is 00:20:59 Like, there's a lot of investment that goes into cleaning up a site. Yeah. Have you heard of those problems on WordPress.com recently? No. There you go. But I would not call WordPress a social net. network in the way that Tumblr is.
Starting point is 00:21:10 But probably gets as much, if not more published to it. These are a very, very difficult problem. So I do not want to trivialize or say that anything, even if you work really hard on it, will be 100%. But I do think that one of the things that it cites me is Tumblr has a great trust and safety team. So does the rest of automatic that works on WordPress.com and everything else we produce. So these teams have a lot of overlap and I'm looking forward to them working together.
Starting point is 00:21:33 I think it's probably the first things that we're trying to harmonize across the acquisition is just say, hey, we're doing. 99% similar work. Let's make sure our policies are consistent. And also, what have you figured out? Tumblr is actually some really amazing, automated tools that we don't have on WordPress.com. That works really well. And what have we sort of navigated with kind of the nuance of content that people host on WordPress?
Starting point is 00:21:55 And how can we use that to inform and really encourage a healthy community on Tumblr as well? Do you see these platforms coming together? I just got the sense that you intend to keep them apart, which makes sense, right? One is a very user-centric social network. The other one is a publishing platform. But do you envision them coming ever closer together or more on sort of the policies, procedures, backend side? I think there's a lot of overlap in what both do.
Starting point is 00:22:22 I would love for them to interoperate. I do believe that long term, there's an opportunity to merge a backend technology, so that Tumblr actually powered by WordPress on the back end because WordPress, we think of it as an open web operating system. It powers 34% of websites now. It should be able to power everything that Tumblr does. But that sort of what I would call the Tumblr app, the user experience, the dashboard, that will always be its own unique thing and evolve in its own way.
Starting point is 00:22:45 Because it is something distinct from everything else on the web. And that's what I think is one of the most interesting things about Tumblr as a unique iconic brand that I'm looking forward to being around for decades to come. It has something that's just a bit different, you know? It's funny because almost every social network evolved to incorporate forms of blogging. There was micro blogging, photo blogging, audio blogging, which is podcasting. These are all kind of forms of things that were originally pioneered on blogging. Yet all of these things have become so balkanized. I think it's very, very interesting to see if you can bring them together a bit as Tumblr post formats do.
Starting point is 00:23:20 What people, what kind of experience people can create for themselves and really making it something where they choose what they follow. They're not just being algorithmically pushed whatever is the most incendiary thing that might be in their feed. What is a tweet storm but in forced paragraph breaks for Bad Rider? I think about this every day. It's just a fact. I'm getting something like strong Google Reader vibes from you. Not like that you're going to build an RSS reader, but Google Reader, it still lamented that it's gone, but it was the application that brought together an entire ecosystem of blogs. Do you see that, I mean, that role is long vacated, maybe the last Feedly customer on Earth.
Starting point is 00:23:57 Do you see that role as something that you can fill? I think that there's something super valuable there. And when you think of time well spent online, when you think about people getting more control over how they put their attention and their time, think about their data, or are they investing their kind of data into a place where it can come back out, where it benefits them as much of not more as it benefits whoever is hosting them or whatever software they're using, do they have true ownership? These are all things that I think never go out of style. We have sort of peaks and troughs of openness on the web. I think we are exiting a troth. If you think 2016 maybe was the peak of the closed social networks and proprietary software, we are seeing a incredible growth of open source, of distributed systems, whether that's in information, whether that's in blogging, that's in CMS's WordPress, with money, with
Starting point is 00:24:50 crypto and everything related to that. These are powerful revolutions that are going to play out over, I think, the next 15 to 20 years, but it's only going to go out from here, in my opinion. And this is also my life's work. So I've been working on this for 16 years. I hope to work on these issues literally the rest of my life. So I'm going to keep working to create the kind of web that if I ever have children that I want them to grow up with. Matt, correct me if I'm wrong.
Starting point is 00:25:12 You said you wanted to introduce more advertising to Tumblr, right? Like you wanted to bring that in as a revenue means. I don't know if more is the best word, but I do think that the advertising they did do is significantly lower than what you would expect. It makes significant less than what you would expect for the amount of traffic and audience they have. Right. So the interesting thing about Tumblr, quick background, I cover YouTube a lot, is that Tumblr, I feel like, will run into or could run into the YouTube issue, which is the community was so different than what it was pre all these influence of ads, because the site had a change in order to ensure that advertisers were happy, which is natural. But Tumblr is such a niche audience still. It gets away with being so weird.
Starting point is 00:25:52 Like, that's why people still love it. It's weird, whether it's fandom or it's like just weirdness in general. Do you worry about the idea of bringing in this kind of ad structures the wrong word, but bringing in ads will affect the community, will affect how people view and use the site? I think there's an opportunity there. My understanding is right now most of the ads are kind of programmatic, which means kind of network ads. It's not where, say, a movie studio or sort of a specific advertiser who really understand the Tumblr audience is saying this is who we want to reach. and with a message we want to target to them specifically. So that's an experiment, of course, but I have high hopes that the, as you described it, the weirdness, what I would describe as the beauty of the Tumblr community, is actually really, really appealing.
Starting point is 00:26:43 And there's people there that we could do a good job with advertising. Now, I will also couch that by saying, automatic is not an advertising company. We're a subscription and upgrades company. So perhaps the advertising thing doesn't work out, and it's all more of a subscription-based. I think that can be really healthy and really positive as well. I want to zoom out of that a little bit. You run a publishing platform. Like I said, it scales to all kinds of users.
Starting point is 00:27:09 We run one too, right? We run chorus. It doesn't have nearly as many customers as WordPress, but one really good website in Theverge.com. At least one. There are some other ones at this company. They're pretty good. It's a hard time for media monetization.
Starting point is 00:27:24 And you mentioned earlier, BuzzFeed rips off Tumblr a lot. I think one of the things that I see is, okay, maybe the BuzzFeeds of the world can like scrape by with a bunch of Tumblr posts. But the people who make this stuff on Tumblr rarely get paid for their work. And if the advertising doesn't work and you start charging upgrades and subscriptions, now you start like charging them to make and consume that work, how do you think about the relationship to creators? Like, is there, this is maybe just a big question.
Starting point is 00:27:52 you probably maybe haven't thought about it, but is there a way to sort of empower and compensate the creator? I mean, Tumblr is such a force of culture. Is there a way to give back to it in a way that isn't just like transfer of value to BuzzFeed? Totally. Let me talk about what we do for that on WordPress.com. So one, we have WordPress.com upgrades. So you can buy and you get additional customizable. And yes, it's a cost, but you can get so much more power and control over your site, including things like your own domain names. It's not bad. It's a couple of, it's a week worth of Starbucks or something. You know, it's not a huge investment for your complete online presence. We have a program called Word Ads that allows people to run ads.
Starting point is 00:28:36 We essentially bundle everyone together. We can do really advanced things like header bidding and other things, ensure quality, and do a revenue share. So you can have your own ads on the site and make money from that traffic. We've also been launching features around monetization or e-commerce. So there's a simple payments button. There's some membership stuff that's. It's launching soon all the way up to full WooCommerce, which you can build, you know,
Starting point is 00:28:57 the stores that do over $100 million a year in annual revenue built on WooCommerce. So again, from the simple almost PayPal like Pay Me Now button, all the way up to sophisticated stores are things that you can do on WordPress. And we see literally north of 10 billion of transactions a year go through that and growing fast. So I would love to open some of that up to the Tumblr community. These are things we've built already. how it fits or works for Tumblr is really going to be up to that team.
Starting point is 00:29:26 They understand that user base and that community better than anyone else in the world. So I'm very curious to see how using some of the raw materials and the technical things that we've already built inside the rest of automatic, how they think that will fit best with the Tumblr community.
Starting point is 00:29:43 I personally would be really excited about memberships or some sort of recurring payment. So like $499 a month or whatever you'd get exclusive type of content. Like, essentially what YouTube and Patreon are doing right now. Or just a way to support a creator that you love. Have you ever read Kevin Kelly's seminal essay, A Thousand True Fans? I talk about 1,000 True Fans with Casey Newton.
Starting point is 00:30:04 I would say once a week. That's awesome. Maybe we can put it in the show notes or something. Everyone should read it. It's amazing. Do you want to summarize it? Yeah. So Kevin Kelly says if you're a creator on the internet,
Starting point is 00:30:15 you only need 1,000 true fans who buy every single thing that you make in that scale. I think his specific example is you're a band, right? I always say you need 100,000 true fans. That's my. I think it depends on your price point. I'm a capitalist at heart. My price point is like, how do we get a boat? I'm kidding.
Starting point is 00:30:33 But we're seeing so many cool examples of this. You know, one of my favorites, because he used to be a colleague in mine in automatic, is Ben Thompson over at Shetectry. Yeah. But there's tons of other examples, particularly in the creative side of things. Not that what he does is in the creative, but more like music, art, et cetera. That, yeah, I think that this would be a really amazing way for a community to interact. and for people who might just mostly consume
Starting point is 00:30:54 to also have a way through the app to support their favorite people. I mean, that's super interesting. It's fun to rethink Tumblr in this moment as, like, a powerful force in the creative ecosystem when I think for so long it's been withering. I mean, it's just obviously been not tended to. Have you talked to that team yet, like all 200 of them?
Starting point is 00:31:17 Have you, like, had the big all hands, hey, we're the new kids. We promise not to ruin it more. We just did that on Monday. I'm actually at a seminar for the Aspen Institute this week, so I wasn't able to be there in person, but I will be heading there to meet the team in person next week, and I'm really looking forward to it. So we've got to spend a lot of time with the executives there through the whole process, but it was a secret process. So the rest of the folks, I'm going to do office hours. I'm really going to try to meet and listen to as much as possible. Also, you know, other folks who have been involved with Templar before, one of Automatic Investors and Sight venture partners, Devin, was actually. investor in Tumblr. And you saw the tweets from Marco and David Carp and Bijan and like, I really want to meet them and talk to them and learn from them where they feel like things could get better, where maybe things took a wrong turn, how they think Tumblr should evolve
Starting point is 00:32:09 in today's world. Like, there's so much, so much intelligence at the edges and wisdom and the team that that's, I think, what we really want to use to inform the next chapters. How big is automatic? Automatic is about 950 people now. So it's a pretty significant addition of staff. Yeah, it is by far our biggest acquisition, both in terms of investment and people. And you're holding on to everybody. Yeah, we're bringing the whole team over.
Starting point is 00:32:33 That's great. Are you going to try to integrate your engineering teams? You're going to leave them alone at first? So I would think of, we've done a few acquisitions like this before. You want to integrate gently. So, like look at where things make sense and do that first, show success, and then start to expand. Long term, like I said, there's a lot of overlap between WordPress.com and Tumblr. There's also a lot of things that are totally different, and I could see being independent kind of forever.
Starting point is 00:32:59 But especially from an engineering point of view, I am excited to build more things using kind of React and APIs that might actually be reusable across them. So even though we could have some code sharing across the apps, as you know, WordPress.com, including Calypso, which is kind of our front end, is 100% open source. So that's all there And we can see what kind of code sharing Or maybe what we can open source on the Tumblr side Do you know open source Tumblr? That would be pretty cool That'd be rad
Starting point is 00:33:29 Last question It's another layup How soon until Verizon's weird ad tracking pixels are gone from Tumblr Ah, that's a good question So I would say that for all of those things Expect things to be kind of the same Until we do the close And then, you know, after post-close
Starting point is 00:33:46 Think of that being October we'll really start to look at our systems. So, you know, automatic has an approach to GDPR, an approach to tracking pixels. We're a very privacy-focused company. Like, we'll really start to try to integrate what Tumblr does with what we found works really well on WordPress.com, long reads, simple note, or other products. I have to say simple note is my favorite automatic product. I mean, it's like, it's literally, it's the thing I use the most. Thank you.
Starting point is 00:34:13 I really appreciate it the verge right up of it as well. You know, it is, it was funny because the criticism is also what we love about it and that it doesn't do a lot of other things. We try to keep it simple note, not fancy or complex note. So I thank you for using it. And I hope you notice we've actually been investing a lot in that as well. There's been a lot of updates to simple note. That's great.
Starting point is 00:34:32 Well, Deeter wants to know when an encryption is coming, but just let us know some other time. Okay, here's my actual last question. You've spoken to the employees of Tumblr. This is an opportunity on this show to talk to the people, Hughes Tumblr, the community. What is the thing that you want them to know the most? Well, first, I would say thank you for using Tumblr and sticking with it. Second, I would say I hope and believe that Tumblr's best days are actually ahead of it. That, you know, as an independent company again, as part of an independent company, it has the opportunity to be responsive, agile, and creator-centric in a way that,
Starting point is 00:35:10 you know, it might have been constrained in some ways since 2013. So stick around, try it out, and Keep an eye out, especially over the next six to 12 months for some of the new stuff that's coming. Awesome. Well, thank you so much, Matt for joining us and now. I know we caught you at the end of day. We really appreciate it. It's been a pleasure. Good talking to you both. You too. All right, my thanks to Matt Malinweg, CEO of Automatic. I know this was an emergency Vergecast episode.
Starting point is 00:35:33 I am not on the chat show this week. Dieter will be running that one. We'll see how it goes. I'm on vacation. We'll be back next Tuesday with an interview, Friday with the chat show. And on and on we go right into the heart of gadget season. It's coming. Summer's almost over. Get ready. Rock and roll.

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