The Vergecast - Samsung’s S25 Ultra and the end of the flagship phone
Episode Date: February 4, 2025Today on the show, it’s all about the future of phones… and your data. The Verge’s Allison Johnson joins the show to talk about the new Samsung Galaxy S25, what’s new in this high-end phone, a...nd what it means for all the other smartphones coming this year. After that, Cooper Quintin, a senior staff technologist at the Electronic Frontier Foundation, talks us through how to think about the privacy implications of RedNote, TikTok, DeepSeek, and all the other tech that puts us in contact with China. Finally, we enlist The Verge’s Jennifer Pattison Tuohy to help us answer a question from the Vergecast Hotline all about the Meta Portal. Remember the Meta Portal?? If you’re missing yours, we have some ideas. Further reading: The Samsung Galaxy S25 Ultra isn’t so ‘ultra’ anymore Samsung Galaxy S25 and S25 Plus hands-on: more of the same Samsung Galaxy S25 vs. S25 Plus vs. S25 Ultra: specs comparison Trump signs order refusing to enforce TikTok ban for 75 days TikTok’s service providers still risk billions in penalties for bringing it back online TikTok is still on shaky ground in the US Chinese social media app RedNote tops App Store chart ahead of TikTok ban As Americans flock to RedNote, privacy advocates warn about surveillance Will RedNote get banned in the US? RedNote: what it’s like using the Chinese app TikTokers are flocking to Why everyone is freaking out about DeepSeek DeepSeek’s top-ranked AI app is restricting sign-ups due to ‘malicious attacks’ US Navy jumps the DeepSeek ship. The Electronic Frontier Foundation Facebook’s new Portal Go is great for video calls, but not much else Email us at vergecast@theverge.com or call us at 866-VERGE11, we love hearing from you. Learn more about your ad choices. Visit podcastchoices.com/adchoices
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Welcome to the Vergecast, the flagship podcast of minor smartphone camera upgrades.
I'm your friend David Pierce, and I am sitting here once again repacking my travel electronics bag.
I've been traveling a bunch. I've had a lot of like 36-hour trips recently, which is a weird and sort of unique packing challenge.
But I've gotten very good. I can do the whole thing in a backpack now, even if I have to bring a camera.
And the trick, the key for me has been that I turned this whole gigantic bag full of,
cables and other assorted crap into two things. I bought these things from Amazon. They're these
retractable USB cables. I got one that's six feet long and black and one that's blue and three
feet long. And these are now the only USB cables I carry with me anywhere. I can plug into
walls. I can plug into other devices. I can plug them into almost everything. This thing where everything
is USBC is great. Like to be clear, I don't care how you feel about the EU. I don't care how you feel
about like Apple wanting to do lightning, whatever.
It's better that there's one port for everything.
And I'm finally to the point where, actually,
other than my AirPods, which I haven't
upgraded in a long time, every gadget
I own is USBC, and it's
fabulous. So now, instead of a giant
bag, I just have this, and it has made everything
a whole lot easier. I'll link these in the show notes.
They're on Amazon. I don't know if there's any, like, specific
reason to buy this brand
over any other, but they're
great. Anyway, we are
not here to talk about USB cables, although we're
a little bit here to talk about USB cables
on every single episode of this show.
Today we're going to do two things on the show.
First, we're going to talk about the GalaxyS-25
and all of the phones coming up this year,
what we think is going to happen in maybe not the most interesting year
ever in smartphones, but in a year where a lot of smartphone companies
are going to make the case that your phone can be different and new because of AI.
So we're going to get into that.
We're also going to talk about China.
With all of the stuff happening with TikTok and Red Note and Deepseek,
this question of how we as internet users should think about China and the Chinese government
and apps that come from China and products that come from China is just complicated.
And we're going to try to sort through it with somebody who actually knows what they're talking about.
We also have a question from the Vergecast hotline.
Lots of fun stuff to get to you.
This is a particularly fun hotline question.
And I feel like I say that a lot, but I really enjoyed this one because it made me think about a gadget I haven't thought about in a long time.
All that is coming up in just a sec.
But first, I'm just going to, do you see how fun this looks?
This, look, it's just, it's a long cable and you pull and it goes back in.
This is what the Vergecast is here for.
Retractable USBC cables.
This is the dream.
This is the Vergecast.
We'll be right back.
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All right, we're back.
Let's talk about some gadgets.
So last week, Samsung announced
the Galaxy S25 lineup.
There's the S25, the S25 plus,
the S25 Ultra.
By and large, I think these phones
are not the most interesting things
that have ever been launched,
but they're going to be very popular,
and they are the first,
kind of big mainstream, lots of people are going to buy them phones that we've seen this year.
Which makes it a fun moment to, I think, look at the rest of the year ahead. We know pretty much
what we're going to get. We're going to get new pixels. We're going to get new iPhones.
We're going to get more foldables. We're going to get more flippables. We're going to have a lot
of new ideas about what a smartphone should do and how AI should figure in. And so I figured
Alison Johnson and I should just get into what we think 2025 is going to look like. And
maybe a little bit what we're hoping for from smartphones in the year to come.
So let's talk S-25.
Let's talk 2025.
Let's get into it.
Allison Johnson.
Hello.
Hello.
It's phone time again.
It's January 31st as we're recording this and somehow it's already phone time.
It's phone season, baby.
This is just the rest of your year now.
Oh, don't say that.
You've got two weeks between CES and right now, and now it's just phones forever.
Phones for the rest of time.
Yeah.
So, okay, so because it's January, I kind of want to do two things.
I want to talk about your review of the Samsung S-25 Ultra, a phone I find both deeply boring and thoroughly fascinating, and I want to peel that apart a little bit.
And then I want to look ahead to the year to come a little bit.
I think it's going to be a really interesting year of phones, and I just want to talk about that a little bit.
But let's start with the S-25.
You've reviewed the thing, you tried it.
I would not say, based on the little bit I've heard about your review, you've heard about your review,
seem wildly enthusiastic about this phone. Is that fair to say? Yeah, that's fair. And I've been using the
S-25 Ultra first for the past week. Yeah, it's complicated. It's like, it is a great phone. It's a very
good phone. It's been a good phone, you know, for the past couple of generations. But it just
feels like Samsung is kind of losing the plot on like they call this phone the ultra. Like, it should be
the everything you could ever want from a phone. And it kind of is, but every, it feels like the past
couple years, they'd just been taking away little things of like, it used to have the 10x dedicated
Zoom. And then they're like, well, people didn't really use it that much. So we do a 5x. You're like,
fine. And then this time around, they're like, we took away the, the Bluetooth and the stylus.
And you can't do the little magic wand things anymore because no one was doing them. And it's like,
I guess I can, I'm not going to miss them.
But then you end up with like, what have they been adding?
And it's just kind of like stalled out, I feel like.
We've got all these AI features, which are a real mixed bag still.
And they're on every other phone.
They're like on all the Samsung phones.
They're on older Samsung phones.
They're on Android phones.
So I'm just sort of sitting here like, this is a great phone, sure.
but like why what makes it so special?
I don't know.
So I'm of two minds about all of this,
which is part of what I want to talk through with you.
I think on the one hand,
the thing that Samsung is describing where it's like,
let's take all the confusing and complicated stuff out
and just give you a phone that is good
and is full of things that people like to do,
I think it's good, right?
Like it's a thing we ask for in product design all the time.
Like stop shipping weird shit
and just make a good.
phone that does things people like, I think is like a not wrong path. But then on the other hand,
I do feel like either Samsung is like you said, kind of losing the plot and running out of
ideas, or this is just a sign that there is absolutely nothing left to do in smartphones. And
that maybe our phones are what they are and they have hit laptop territory of like we pretty
much know how this is supposed to go the end. And then I think if you're Samsung,
continuing to sell a phone that you call the Ultra
just feels bonkers.
Like, the more I think about your review and your experience,
the less I even understand why this phone exists.
Because like you're saying,
this is supposed to be the one that does all the things.
And it's supposed to be the place where Samsung tests its weirdest ideas.
And I kind of love Samsung for that.
And for years, they were like, oh, most people don't want a stylist,
but some people do.
And so we make a note, and it's going to blow up on a plane.
Right.
But, like, they did that for people.
And there's something about that that I actually really appreciate about Samsung,
that they're like, this is the one where we just said yes to everything.
And now that it's not that, I'm not super clear on what it even is anymore.
Yeah.
And it's like, I'm generally, like, of the mind that phones are boring now and that's okay.
It's like we just kind of landed on, like, what a phone is shaped like and what it does.
We're not doing a bunch of wacky things anymore with, like, cameras that pop up.
or like little things that flip around, you know, bless LG.
Those were fun days, though.
Yeah.
I missed those times.
They were fun.
What was the LG one that the screen like turned 90 degrees?
I think that was the wing.
The wing.
I wish that had been successful.
You know, LG was just that too.
I don't think any person on Earth bought that phone, but I loved that it existed.
Yeah.
Bless them.
Yeah.
Yeah, it's like we just landed on like,
the basic idea of like what a phone is shaped like, what it does. And it's fine. And people,
we use it for so many things in our lives. You don't want a bunch of, have to learn a bunch of
different stuff every time you buy a new phone. So I think that's okay. But yeah, I think the
problem comes when Samsung is like, here is the ultra phone. And it costs 1299. And you definitely
should pay that much money for it. And you're like, okay, what do I?
get. And it's like, well, you know, you get a 5X zoom, but you could get that on a pixel phone.
You get a little stylus that, like, used to do some special stuff and it does it now.
Like, I don't know. Like, give us something. Like, do something, make it a little bigger and
double the battery life for, I don't know, you know. I'm sure it's that easy, you know,
designing engineering phones. Yeah. Yeah, I feel like there's something, like there has to be
something and Samsung is just kind of like stalled out. I know. I do think, I'm glad you mentioned
the battery life because I was thinking about it and I'm like, okay, what would work as ultra for me?
And it's like twice as thick, twice the battery would do it. Right? I think you could you could
feasibly be like this phone is like a thick boy with two C's, but it lasts for five days.
And I actually, I think that is like an incredibly interesting idea about a smartphone.
Yeah.
Then on the flip side, I think the other one they could have done is really gone after durability.
And like Motorola, I feel like, was really the last company to take a big swing at.
Like, we are going to make a phone that you can't break.
And it didn't really work.
But I think that's more for like Motorola reasons than it being a good idea reasons.
And so I think if I'm Samsung, like, I would have been interested to see if Samsung had pokes at either of those two and been like, is this a thing people upgrade for?
because I think it is, but we have no evidence for it because no one has ever really tested it.
Like, I think if I could say to somebody, here's a phone that will last you from Monday to Thursday, reliably, or here is a phone that you slippery-handed goofess you, you can't even break.
Right.
That works.
That is the most interesting new idea about a smartphone I've heard in a very long time.
And I like, I wish Samsung had picked something like that to do here.
Yeah.
I feel like we're going to end up with like the fold, the Z fold and the ultra like merge into like here is the ultimate phone that does other things.
And it's like kind of somehow comes with the stylus and folds in half.
And like if they upgraded the cameras on the fold, like that would be an ultra phone, I think.
Yeah.
If such a thing exists.
But yeah, as far as things that people actually want in their.
lives, like battery life would be an easy one.
Yeah, I totally agree. So the two things I'm particularly curious about on the S-25 Ultra in
particular, but kind of the S-25 line in general is, as ever, the AI and the cameras.
Brand-newish version of Gemini shipping first on this device is supposed to be the like multi-step,
multi-app action things, supposed to be kind of the next AI experience on your phone.
you've gotten to tested, how to go?
Good and bad.
So I'll start with a good.
I finally did the thing where it's like you have something on your screen
and you want to put it on your calendar.
And that has just not been a thing that Gemini or like any other technology in the world can do, apparently.
But it finally happened.
You like summon Gemini, which is now the default assistant on Samsung phones.
Which we agree is like an extremely good upgrade, right?
That is the correct.
It's okay. It should be this way. Bixby is like hanging around in the settings menu, like doing some stuff, and that's fine. Like, that's where Bixby belongs.
I don't want to kill Bixby. I just don't want to like think about Bixby very often. Yeah. Bixby can just be hanging out. Yeah. Yeah, I had something on my screen. I summoned Gemini. And there, you get a little chip that's like, like, ask about this screen or get help with the screen. And I was like, add this to my calendar. And it friggin did it. And it was like the best thing.
I was like, finally, this is all I've been wanting.
But it kind of falls apart in other ways when you're like, I'm into Sudoku now.
I'm in my Sudoku era.
And I was like asking Gemini for some Sudoku solving.
I was like, find some videos on YouTube to help me learn Sudoku's and add them to a note.
And it can do that.
Like, it follows instructions.
It's like, okay.
And it goes and gets some videos and then opens a Node app.
It's like, that is all cool to see that happening.
But what it created in the Notes app was just a list of video, like, headlines with no link.
I did the same thing.
I tried it when it first came out just like on Gemini Web and was I did the same thing.
I forget it was like GPU explainers.
And it pulled, it pulled like five.
different Google Keep notes that were just the title of the video and nothing else.
Yeah.
I was like, what are we accomplishing here?
I know.
Yeah, I was even like add hyperlinks to the videos and it did not do that either.
It's rough.
Yeah.
I have so many examples of just like, you guys talked about last week too on the Friday version cast of like when you're fighting with the tool, you're just done.
Like, I had to fight with Gemini so many times that I was like, I don't care that I can, you know, take this detail and have it email my husband or whatever.
Like, I can't convince it that I'm leaving, that my flight leaves from San Francisco and not San Jose.
It was like arguing with me for five minutes about this.
And there are so many things in all of that that it feels very obvious that Gemini should be able to do it.
And like, I remember back when Siri could tell you some sports scores, but not other sports scores.
And there's a thing about that that just feels broken because it's like, well, if you know the football scores, why don't you know the baseball scores?
And I forget which order it was, but it was there's just something about that that is like, okay, this thing doesn't work.
And I don't, I should not have to understand which specific, like feature flags have been turned on.
It just doesn't feel like it works.
And I think in reading your review of the experience you had of asking when the, some of the,
someone's flight was landing was one of those.
I was like this so obviously should work that it is just infuriating that it doesn't.
Yeah.
And it's one of those things that's like, I know I can go to Google and just type in like Alaska Airlines flight, Detroit to Seattle.
When does it land?
And it's like, boom, going to be there.
Gemini does this whole dance of like, oh, I don't know.
I'm a large language model.
And I'm yelling at it to Google it.
I'm like, I'm not going to use this tool.
Yeah, it's like you're Google.
Like if at the very least,
it would just fall back on a Google search.
Yeah, exactly.
Like the thing that Siri does that sucks is it's like,
here's what I found on the web,
but it's like always wrong,
but like Google is Google.
Like, I know.
Just be like, oh, I don't know,
but here's a Google search for all the words that you just said.
Even that, we would be somewhere.
Yep.
But it can't, okay.
Yeah, I feel like this is,
this just continues to be the Gemini X reins.
Like the thing with the dates and the screen is like,
And there are just enough moments like that for me with even things like visual intelligence and a lot of these tools are getting good at that kind of thing where it's like, I'm like, here's a list of stuff. Can you add everything on this piece of paper to my grocery list? And like it works and it feels like magic. But then for every one of those, I have found three that it's like, this is actually easier than the thing that you did that works and it doesn't work. And I can't figure out why. And it just makes me want to use the tool less and less. I know. Yeah. It feels.
like it does a good job when it has very specific parameters where like on the ultra um it does a good job
with like note summarization i just was like um my kid was sick and i was trying to type out that note
you make for yourself before you go to the pediatrician to be like here's when symptoms started blah blah
fevers, and it was all just kind of like, blah. And I used the summer, the, like, rewrite tool
to, like, make it make sense. Oh, that's neat. And it did great. And it picked up on the fact that
it was, like, a child's illness progression. And it kind of, like, gave it a title like that.
I was like, this is good. This is fine. You know, I wasn't asking it to go ask three other
apps to do anything, but, you know, we're getting the handle on stuff like that.
Yeah, that's something. I'll take that. So the other one on the S-25 Ultra is the camera.
And I think Samsung made, as far as I understand it, two trades on the camera. It got rid of the
10x zoom and it added a 50-mixel ultra-wide lens. My immediate read of that is I'm very into
one of those changes and I'm very unhappy about the other one. But what's your experience?
Yeah, the 10X was actually last year.
So the S-24 Ultra is when they did the swap.
Oh, okay.
Yeah, and they added the 5X and they're like, well, you can just do, you know,
digital zoom, remote Zayek zoom to 10X.
Which is not correct.
It's called cropping.
Digital Zoom is called cropping.
Anyone who says otherwise is selling you something.
Cropping without upscaling, which is something.
Sure.
Yeah.
But I do think, so I bring this up.
in part because I, for the first time this year, went from an iPhone pro to an iPhone, and so I lost the 5X zoom, and I miss it terribly.
Yeah.
And I am consistently surprised at how often I miss the 5X zoom.
And so I guess this is, to some extent, now a year old question, but do you miss the 10x, or does the 5X feel like it does the job for you?
I miss it because I'm a sicko, and I can see the difference.
Like, there's just, I think the difference is that you just amplify the fact that you're using
crappy little lens. And you can see some of the aberrations from the lens more than you could see
it with the 10x. This is, this is my theory. I can see a slight difference. Does this matter to most
people? Like, no, probably not at all. Yeah. I mean, I guess, I guess from Samsung's perspective where it's
like, okay, we can either add this very expensive thing that makes the phone bigger and all that stuff,
or we can get rid of it and people can pinch with their fingers if they really want to.
I guess I get that trade, but I absolutely unequivocally do not buy that they are the same thing.
And they aren't, and Samsung is lying and should feel bad about itself.
But tell me about the ultra-wide, because this seems like it's a good trade.
Yeah, yeah, they just kind of upgraded it from, I believe, a 12-migixel to a 50-migel now.
it's got a wider aperture, so it's an F1.9.
Oh, I like that.
Yeah.
So does that in theory mean that with a 50 megapixel ultra-wide,
you could shoot a lot more often in ultra-wide and then just crop as you need to?
Like, that's actually an interesting use case of like you just shoot the most you can.
And then because you have more pixels to play with.
But then, like, I don't know, the ultra-wides always get a little fish-eye for me.
so maybe that's not a perfect solution.
Yeah, I think you still get a little bit of that.
And even like, even in kind of like dim light,
the main camera is so much better for like, yeah,
getting freezing action and all that.
But the ultra-wide, like, you know,
apples to apples with the previous ultra-wide,
it definitely is better in low-light.
It can, it'll complete like a night mode exposure,
like a little quicker than the previous one.
there's a little more detail
it's like just kind of like
check check all the things you would expect
from like a more modern
nice pixel bin sensor
so it's like yeah good
yeah I'll take that
okay so the S25 Ultra
and I think we'll reserve judgment
in case one of the other S25s blows your mind
but I think the story of these is going to be
they're very good phones if you're in the market
for a galaxy phone
these are the best ones
but there's nothing here that's going to, like, blow your socks off or change your life forever.
What I'm wondering is, is that just the story of 2025?
Like, is this, is this what we're in for?
Because the thing that worries me is that this is supposed to be the year that AI does everything for all of our funds forever.
And I think we can say with pretty strong confidence that that's not this year.
It might happen someday.
I'm not willing to rule out that maybe someday AI will get very good.
I think it's very unlikely that it's going to happen this year.
Mm-hmm.
So what else are we in for this year?
I think, yeah, it's going to be a lot of, I think we're just in this, this like headspace of,
we're so focused on the hardware launches.
And a phone is released.
It does X, Y, and Z new things, and then the next year, new phone, you know.
And we're in such a different space now of like the hardware is just the less interesting.
thing almost, and it's about the software updates that are happening throughout the year. And like,
and Samsung especially is like they put a lot of the AI and the software in previous phones. So it's
even less important if you have an S24 or an S25, presumably. So I think that's just going to be an
adjustment for all of us and just kind of how we think about these things and even how we cover them
and use them because it's going to be a lot more like what does this phone do six months later
that it didn't do, you know, when it came out. So seeing things like Gemini getting better at a
somewhat slow rate, but like being able to do more for us and trying those things out is going
to be like, that's going to be my focus for the year, honestly. But like in the other corner,
is the weird like the slim phone thing,
which is like, okay.
Like we've reached a conclusion, I guess,
and in one side it's like the phone is here.
Phones look like this.
And then they're kind of doing a lateral move of like,
what if a phone was really slim?
Yeah.
I'm into it, honestly.
Like any kind of new idea about what a phone should look like,
I'm psyched about right now.
Uh,
Where's your head on foldables and flippables coming into this year?
I mean, Samsung kind of teased to the trifold thing.
I think in that we saw like a outline, and that's about all we saw.
But, you know, we've been on the show for a while talking about,
is this the time these things are going to come mainstream?
And I do think it's possible to gin up some real excitement about one of those this year,
specifically because there is not a ton of like wild other cool stuff coming that's going to blow
people's minds. Like Apple intelligence is not going to convince hundreds of millions of people to run out
and get new iPhones. But like, so does that mean there is potential for Google or Samsung or somebody
to like do the flip phone thing well enough to pull people in? Like could, could this be the year
that these things start to really take off or am I just wishful thinking? I don't know. I feel
I feel like I've kind of said that the past three years where I'm like, you know, I don't know. This could be the year. And I just have so many like interactions with people when I'm carrying a folding phone or one of the flip phones. So many people will be like, oh, that's that, you know, Samsung phone or a Google phone. They're like, I almost bought that. But then I just got the whatever, like, regular slab phone. I think there's like, there's a, there's interest, but there's still like a real hesitation from people. Because I,
I kind of chalk it up to the durability.
I know someone who has, like, the third generation Samsung flip,
and that thing doesn't look great.
Like, the inner screen is all, like, peeled and gross.
I'm like, girl, you need to trade that in.
But, yeah, that's the kind of thing.
I'm like, yeah, if I'm, like, your phone just has to take so much abuse throughout the day.
And I think there's a certain person who's willing to be like, yeah, I want all the benefits of this.
And I'm willing to like accept the risks of the inner screen might do something wonky.
I don't know how they, how the manufacturers like really address that.
I think they've been pushing forward as much as they can with the waterproofing, dustproofing.
Is that even possible?
Like with a hinge, you know, I think they mitigate it as much as they can.
and they're kind of like been beefing up their repair programs like Samsung.
If you buy their like Care Plus plan, they'll just repair the inner screen as many times as you want for free.
That's cool.
For not extra money.
But never a great sign that that's a thing they have to offer.
I know.
Yeah.
Yeah.
Yeah, they weren't exactly shouting that from the rooftops either.
Yeah.
Ask a few questions.
I will say the Z-Flip 6.
has appeared in the wild around me more than I would have expected.
And I think part of it is like I notice everyone because it's so different looking.
Yeah.
But they're out there.
Like I saw one in a coffee shop this morning.
It's just a person sitting there eating a bacon egg and cheese and they had a flip phone on the table.
And I was just like, let's go.
I love that.
They were almost certainly an Amazon employee because I was like at HQ2 at this coffee shop.
So make of that what you will.
But I think if it's going to be anything.
this year, there might be a folding phone that gets closer.
That's, I have no particular reason to bet on that, but it feels like that is pushing towards
being the right size and shape faster than the foldable phones are. And I say that the,
the Pixel 9 Pro Fold, stupid name, kicks ass. Like, it's a great phone. There's so many good things
about it. But the problem with those is they're still $1,800. And so I wouldn't be shocked to
see Samsung come out and like try to knock that price down substantially.
Yeah.
But also the fact that these phones now didn't go down substantially doesn't necessarily
give me great faith that that's going to come.
I know.
And they've been so stagnant on the fold.
It's like every year for the past three years has been like, well, it's like two
millimeters wider.
Right.
Very slowly pulling at the edges of the things.
They're just stretching it a little bit. I don't know. That's the only thing that's making me pessimistic about the foldables, particularly Samsung's foldables. I haven't seen it. I don't know. Is there really like a fire there to go out and capture the market for it? Or they just kind of like, I don't know, people aren't buying these things like we thought they would.
It sure seems like it's that. But I think there is a chicken and egg thing.
going on there. Last question, and then I'll let you go. If there was going to be one phone company
that shocks us this year, does something no one would have expected, who would you bet it's
going to be? I feel like, wow, I feel like the wild card is nothing. That's what I was going to say,
too. Yeah, okay. Because they've been kind of like not on the radar for a minute and I'm like,
what might they be doing? I feel like it's a company with like enough interesting ideas and
enough kind of like they've established connections and supply chains and I think maybe they're
going to be in a place to like flex a little bit. I would be really interested. I don't have any
specific idea of what that could be. It just sort of feels like, yeah, they could do something.
Yeah. Yeah, Carl Pay Nothing's CEO has always said that they did not exist to be a phone company.
And it does seem like they're not like a real competitor in this space yet next to Apple and Samsung,
but like you said, they're established.
Like that company has proven they can do the thing.
And I kind of hope this is the year that they're like, okay, here are our actual ideas.
Yeah.
I'm with you.
I think if anybody's going to do it in a way that is like cool and exciting, I would bet on nothing.
I have high hopes on that way.
Yeah.
All right.
Allison, thank you as always.
there's going to be so many more phones.
It's MWC soon.
Are you going to MWC?
Yeah, yeah.
I am booked.
I'm ready for some hamon and phones.
That is the one and only thing I miss about MWC is the Hamon.
It's a good, good thing.
Well, we're going to have to hang while you're in Barcelona.
But thank you, as always.
It's great to see you.
All right.
Thank you.
All right, we've got to take a break, and then we're going to come back.
Talk about China.
We'll be right back.
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All right, we're back.
So one of the questions that has been swirling really in the last few weeks,
but also over the last few years,
is this question about how we should think about China's role on the
As we've talked about the TikTok ban, we've talked kind of ad nauseum about this idea of the Chinese
government being able to get our personal data from TikTok and do something with it. Then people
left TikTok and went to Red Note, which is an app that is much more straightforwardly connected to China.
There have been all these questions about deep seeks connection to China and how we should think
about using an AI model from China or an AI model from a company from China. This question of
what we should be thinking about China, not like big macro politically, but like as people
on the internet is the thing that I have struggled with and would love to have somebody just
talk me through. So that's what we're going to try and do in the next little while here.
I asked Cooper Quentin, who's a senior staff technologist at the EFF, the Electronic Frontier Foundation,
to come on and just walk me through how he thinks about all of this. Cooper does things like
help activists think about security training. And he works with nonprofits and vulnerable populations
all thinking about how to operate online in a safe and productive and private and useful way.
And he's also somebody who's been thinking about China, specifically, a lot for a long time.
And he is just going to walk me through how we're supposed to think about all of this,
how it should weigh on our decisions about what we use and what data we reveal and whether we want TikTok to be banned or sold or whatever.
we're just going to try to make sense of it all.
So let's just dive in. Cooper, welcome to the show.
So I guess maybe the easiest place to start is like let's just lay the land a little bit in terms of like, what are you thinking about and researching and talking to folks about right now as it pertains to China in particular, but also just kind of the internet more broadly?
Like, what's your angle on this space right now?
So for me, there's two topics that I'm interested in that I think both come up when we're talking about this.
one is surveillance capitalism and this sort of industry of data brokers and selling your data
and like all of this industry that the internet has really been built on right and how your data flows
and like whether you have control of it and what can be done with that right and there's some really
interesting things in there like law enforcement buying access to that data so that they don't have
to deal with pesky things like warrants, right?
So that's all really interesting to me.
The other thing that I've studied pretty extensively in my time at EFF
is malware and spyware.
Specifically, in types of spyware, they're used to spy on activists,
journalists, human rights defenders,
and, you know, people who are trying to exercise free expression
and trying to, you know, improve their lives and fight against, you know, their governments
or governments, you know, of countries, which they used to be a part of oftentimes, right?
Like, oftentimes these are people who have left their countries for fear of repression
and are still, though, doing the work of, you know, fighting against corruption in the country
that they left.
And so in the conversations around TikTok and around Red Book and around Deepseek, I see echoes
of all of these topics.
Interesting. How so? What echoes are you seeing right now?
To go back a little bit, right? Like, I think that the reaction to TikTok going away and people starting to join Little Red Book, right, is really funny.
The fact that Red Note is actually technically called Little Red Book is one of my favorite discoveries of 2025. Enjoyed that to no end. It is the funniest and most like direct beyond parody thing we could have possibly.
done in that moment. Should we break that down? Because it's, I think it's a, I think it's really
interesting. Like, sure, please. Little Red Book is, is Mao's Little Red Book. This was, like,
one of the main tracts of Maoism that was given out to people in revolutionary China, right? Like,
this is, this is like the, you know, it'd be like calling an American social network the
federalist papers or something like that, right? Like, it's so on the nose, right? Like, this is, you know,
This is an application of the CCP, right?
Like absolutely 100%.
We're not, you know, we're not pretending otherwise, right?
But the reaction to me was so funny.
It's such a like, like a prototypical reaction of like a 13-year-old, right?
To like, well, you know, we're going to have to ban TikTok
because we don't want your data going to China
and there's some serious privacy issues and national security issues here.
And people's reaction was, oh, you don't want me to like China.
You don't want me to like China?
Guess what?
I love China.
I'm going to give China all my data.
I am mailing a copy of my birth certificate to Xi Jinping right now.
And I saw videos of people doing it, like, putting, pretending to like put data in an envelope
and like mail it to the Chinese government.
And this is, it's a really funny reaction because people are like, yeah,
I know that they're taking all my data.
I don't care.
Why should I care?
You took all my data anyway.
U.S. companies took all my data.
Meta took all my data, right?
Twitter took all my data.
The U.S. government has all my data and is constantly being leaked.
So why do I care if China has it?
Like, and in fact, because you don't like that,
it makes me want to do it even more, right?
And that's, it's so interesting to me.
I'm forever somewhat compelled by that argument.
Like, I think it's so easy in this time that we live in to fall into that particular brand of nihilism, which is like, look, if China wants to know information about me, China has so many ways that are more efficient than developing a social network that like, I struggle with this personally of like how much is, A, how much of this is sort of real threat versus.
like potential maybe possible several steps down the road threat.
And what does it mean in a practical sense that someone in the Chinese government can
theoretically find out what I watch on TikTok?
Like, who cares?
Right.
Like, I sort of intellectually know that that's an argument that will lead only to ruin and
trouble.
But I kind of understand how people land there.
It's, yeah, definitely.
I mean, like, it is a form of privacy nihilism.
Right? Yeah. Yeah. At the end of the day. Absolutely. But like, it's understandable that people have come to privacy nihilism, right? Like, we don't, we don't have anything that anybody can do in like a, you know, like in terms of laws, in terms of litigation. Like, there are no legal protections for people's data, right? Zero. Unless you happen to live in California, right, where there's like some okay privacy laws, right? That's still.
still don't seem to prevent this data from ending up in the hands of these corporations.
It just means that you can go request your data and remove your data, which is better than
nothing.
For sure.
But like people, I think it's understandable why people end up with this sort of privacy
nihilism, right?
Because we've just like, we've accepted as a, I don't mean, accepted isn't the right
word, but like we have, as a society, this is where we're at, right?
Like, you will give up your data in exchange for some kind of crappy services from Facebook.
And, like, there's nothing you can do about it because if you want to participate in society, you have to be on these kind of crappy services.
So how do you understand the difference between what it means to do that to a company like Google or meta and doing that with a country or a government like the Chinese Communist Party?
Like are those meaningfully different things?
I think we have a hard time talking about what China is and what that threat looks like
and why that is dangerous in a way that having it in Google servers isn't or is differently
dangerous.
Like, how do you think through the difference there?
I always say it depends on your threat model, right?
Like, if you have family in China, if you have friends in China, right?
or if you, I don't know, work in national security, right,
or if your work is, like, related to something that has historically been a target of Chinese espionage, right?
Then that's one very specific threat model, right?
Where, like, the CCP actually should be in your threat model, right?
Like, you don't want to search for Taiwan and have that, or Tiananmen Square,
and have that come back to investigation of your family in China, right?
And, like, you know, if you're in an industry that is the target of Chinese espionage, right?
Like this, like, information that you give could be used for, you know, fishing or, you know,
other sort of targeted, more targeted espionage attacks, right?
Right.
Fishing is a really interesting one, by the way.
I think I've heard a couple of folks mention that in this context
in a way that I have actually found really instructive
because that's a good example of things you know about what I watch on TikTok
become ways in which to appear to be someone I know
or have information about me that you can then use
to get other more dangerous information about me.
And I think like that to me is because it's like
if I'm not taking a picture of my bank account information
and posting it on TikTok,
talk, like, the sort of direct threat there is lesser, but there's this data you can use to
understand me better, which you can use to get other information out of me, is like, that's
the kind of step I think people often fail to understand. But it's still hard for me, though,
to see actually a meaningful difference, right? Like, because this data already exists anyway, right?
Meta has this data, Google has this data, right? And so do a dozen data brokers, right? Like, you can,
you know, journalists keep...
showing that you can get people's location in near real time just from the advertising
bid stream, which is where, like, when you are using an app or whatever, and ads are showing
up, though people are bidding in real time on who gets to sell you ads. And that data is,
like, and there's data in there about like your demographics, how old you are, what kind
of phone you have, what your interests are. There's data about your location, right? Like,
all of this data is just flowing around the internet.
all the time. And there's no reason that the CCP can't just get that data from that source,
right? Like, there's no reason that they can't get it by taking out ads in meta, right? Like,
there's no reason they can't create a U.S. cutout and make a partnership with META or with Google to
get this data. So, like, they can get it directly from, you know, Little Red Book or, you know,
possibly from
TikTok,
there are easier ways
to get the data
actually, right?
Like,
the target audience
for the Red Book
was not,
like,
data collection of Americans,
right?
Like,
this was,
this was like a pinch,
kind of Pinterest-like application,
like,
a kind of an intersection
between, like,
Pinterest and TikTok,
right?
that was primarily targeted
at, like,
people,
in women in China
and people,
like,
talking to relatives
or whatever in China,
right?
This was targeted at Chinese people in China, right?
So, like, there are other ways to get this data.
And it's all, like, none of it is good, to be clear.
I was going to say, you sounded an awful lot like a privacy nihilist.
Right.
No, yeah.
It's so easy to go into privacy nihilism talking about this, right?
But, like, and I think people are correctly frustrated with Silicon Valley oligarchs
and, like, U.S. surveillance capitalism, right?
it's a bad industry that should not exist, right?
Like, this is not a good thing.
I don't think that trading in that for CCP surveillance
is going to make anyone's lives meaningfully better, right?
Like, they are both bad.
Two things can be bad, right?
They are both bad in different ways.
And in a lot of the same ways, right?
Like, in the end, the most use.
for 99% of people, the most lucrative use of this data is going to, for the CCP,
is going to be to sell it and sell advertisements off it the same way that it is for Silicon Valley,
right?
Like surveillance capitalism cuts both ways for both organizations, right?
Yeah.
So I guess if the way of thinking about it is, it's definitely not a better choice to give that data to the CCP instead of to
to Google or meta, is it a substantially worse choice to do that? Again, I think we should carve out
the people who have, like you're saying, the sort of obvious threat models. I think there's a set
of people who should think about all of this, like minute to minute and day to day more carefully.
And we can talk about those people, but I think for the people who ask you questions,
like, who cares I have nothing to hide? Is it that different a trade? I really don't think that it is.
I don't see any good argument that it's that different of a trade, right?
And what we need, and maybe I'm, stop me if I'm jumping the gun here, but like,
we need desperately federal privacy law.
We desperately need federal laws that let us control our data, that let us stop our data
from being sold, that let us actually have meaningful, opt-in consent into who we give our data to,
of what's being done with that data, and a private right of action to sue when companies
misuse our data or take our data without our consent. This would go a long way to solving
the problem of the CCP stealing people's data. This would go a long way to solving the problem
of Silicon Valley surveillance capitalism and meta and Google stealing people's data, right? This
would go a long way to solving the problem of the constant background noise of data breaches,
right, and data being breached and then used in fishing campaigns and everything else, right?
Data breaches are another angle.
Like, one could argue that, like, you know, Google and meta have pretty good security teams
and, like, your data is safer from a data breach with them than it is in, you know,
in the hands of some of these Chinese apps, right?
But I don't know that that's, I don't think that that's a strong argument because data breach
just still happen all the time in the U.S.
Right? Like, there's all sorts of data breaches every day.
And, you know, even if Google and meta themselves aren't getting breached yet,
and I think, you know, on a long enough timeline, the probability approaches 100%
that there will be a data breach from one of these companies, right?
But, like, even if those haven't been data, like, breached yet, they still have that
data and they still sell it in the form of ad targeting.
Right.
So, like, it doesn't need to be breached when you can just buy it.
So is it possible then that one reason to think about keeping this data in the United States is that, you know, in theory, we live in a democracy that can, in theory, pass laws and that if we are able to regulate this, at least we can retroactively make some of this stuff better in a way that whatever you're dumping onto Red Note is gone and lost and there's nothing you can do about it?
I feel like I just said like 11 glass half full things in a row to get to that point.
But is that at least an argument that sort of makes sense?
I think it's a very optimistic argument.
Yeah, I would agree.
Listen, I said theoretically a bunch of times.
But yeah.
I mean, you know, certainly if we one day have a functioning Congress and, you know,
certainly if we were ever to get any sort of federal.
privacy law, right? Domestic privacy law. So yeah, it is possible that that could apply to
retroactively gather data about you. And that is, I guess that is one reason. It's not, I mean,
I think you yourself would admit it's not the most compelling reason. No, it's not. Yeah.
There's another compelling reason not to have any of these apps on your phone, which is just that,
like, and the compelling reason is who do you trust to run code on your phone, right? Like, who do you
trust to have control of your phone. And I think a lot of people will say, I don't care if
meta or the CCP has control of my phone, right? As a form of, again, privacy nihilism.
I don't know. It's, I think each person needs to do a little bit of threat modeling and think
about that, right? Like, for whatever it's worth, Google and Facebook have pretty good
security engineering, right? And like, people have looked at these apps, whereas, like, some of these
other apps don't have as good as security engineering necessarily, right? So like the, the possibility that
you'll be putting an app on your phone, which is poorly programmed and is not using things like
HTTP is not using, you know, is not using other other kind of standard technologies and is
therefore like leaking your data and causing, you know, potential security issues, right? Like,
that is a thing that I think people should consider. Yeah, the makes lots of sense. Can you walk me through
how you think about kind of the average person's threat modeling. I mean, you mentioned kind of that
first rung of people who have some direct threat in sort of the one degree removed from like a real
possible threat. But I think that's a big group of people. I think that's a bigger group of people
than we often give it credit for. But that's not everybody. And I think there are lots of people
who are not even sure how to think about those threat models. Like how do you talk people through
how to think about that stuff.
Sure. Unfortunately, for a large percentage of Americans, the U.S. government is a very big,
obvious threat, right? Like, anybody who is an immigrant here, right? Anybody who is a,
you know, not a born citizen, but a, you know, on a visa or a citizen, you know, through
a green card or anybody who is trans, right, or gender non-binary, right?
Like, the obvious threats from the American government, unfortunately, are much more real than any, you know, sort of perceived threats.
Yeah.
You know, future threats from the CCP.
But, like, the way that I would kind of walk people through this is to, you know, first think about, like, what you know, where you work, what access you have that could be interesting to other people, right?
Like, for example, if you work in telecom, right?
Like if you work at AT&T or Verizon, right, like, or one of those phone companies,
look at what just happened with Salt Typhoon, right?
Like, you are definitely a potential target for espionage.
You know, anybody who works for the government is a potential target for espionage, right?
You know, obviously people that have family there, we kind of went over that, right?
Like, that's a pretty obvious threat model there.
I think some of the less obvious threat metals are like industry, right?
Like anybody in any industry can obviously be a target.
Like we know that, you know, there's been espionage from China on like, you know, the medical or, you know, the sort of drug industry in America, right?
And like aviation industry and things like that.
You might also not really care about that, right?
Like, you might look at your situation being paid poorly in the drug industry and be like, what do I care if, you know, if Chinese spies want to use me to get to,
to get to patent documents.
Fish away friends, yeah.
Right?
Like, they should pay me more
if they want me to care about that.
And that's pretty understandable.
The consequences for you could actually be pretty severe, right?
Like, even if you were an unwilling participant.
So I don't think it should be actually treated that cavalierly.
Overall, I think that most people, like,
don't face that severe threat of, like, Chinese espionage.
And if you do, I don't think it's going to significantly matter whether you use TikTok or a little red book or not, right?
Like, the CIA existed long before the internet did, right?
Espionage can be done just fine without this sort of data.
This sort of data does help for sure.
So you think there are people who could do a pretty rational threat modeling of their own life and come out of it
and say, I'm good, let the CCP have my data, it's going to be fine.
Like, you think that there are people for whom that is a, like, a reasonable rational outcome?
I don't think that that is totally reasonable.
That is a, that is a rational outcome in the lens of privacy nihilism, right?
Sure, that's fair.
Like, the rational outcome is I don't want anybody to have my data, right?
Like, my data is mine, I want to control it.
Nobody needs to know what I, what I enjoy.
thinking about and looking at, right?
Like, that's actually just not data that needs to be out there because I don't trust the
CCP to handle it any more responsibly than I trust Facebook to handle it, right?
But for somebody who's looking at it through the lens of privacy and Iroism is saying,
like, Facebook already has all my data anyway.
How is it different?
I think that there's a large percentage of people out there for whom a reasonable answer is
there's not a meaningful difference.
Yeah, that's totally fair.
So given that then, why do you?
think kind of societally we talk about China and data privacy and security so differently than we talk
about companies like meta and Google. And I do think there are maybe more examples than often get
credit for of us talking about them the same way, right? Like I think the idea that these things are
all collecting data, they shouldn't be and using it in ways they shouldn't be is pretty true across the board.
But even now, like, the way that people have worked themselves up about the personal data being shared on TikTok and collected by the CCP hit a fever pitch that I don't remember with Google or Facebook or really anything.
Why do you think China is so different?
I mean, I think there's a couple of reasons.
One is the sort of the openness of government surveillance in China, right?
Like, government surveillance and, like, control of speech is done openly in a way that makes Americans very uncomfortable.
With a strong First Amendment history, right?
Like, we are, I think Americans are definitely uncomfortable with, you know, anytime the government says, like, you're not allowed to say these things, right?
Anybody who's ideologically consistent, right, should say that, right? Oftentimes people are comfortable with the government truncating speech they don't like, right? Like people want to make it legal to run over protesters on highways, right? Or like to, you know, not to seem partisan here. People, you know, aren't comfortable with people talking about guns, right? But for the most part, we tend to not want the government to curtail that, right? For sure. We also, I think as Americans like our government surveillance,
kind of hidden from us, right?
Like, we don't really want it in your face, right?
We're okay with police having license plate readers,
and we're okay with, you know,
you know, whatever the NSA has to do
as long as it's to get the bad guys.
You know, in China, the surveillance is very much more in the open, right?
It's sort of targeted at everybody, right?
And I think that that, even if you could argue,
like, surveillance in America is just as bad.
Right, or is just as prevalent, at least.
I think that there's a difference in how it feels to Americans.
And then the other part of this is, of course, just, you know, good old-fashioned xenophobia, right?
Right.
China is scary.
Like, you know, just all this sort of old, you know, like, well, you don't want to be like China, right?
Like, this is America, this isn't China.
We don't do things like that here.
You don't want China to have your data, right?
Like, it's just kind of like, well, that's those other guys.
And like, you can trust us, but you can't trust them.
I honestly, I think it's that, right?
Like, I think that's a big part of it.
At my most cynical, I'd say a big part of it is just is being mad that they're not getting a cut of the data or a cut of the profits, right?
Like, you're like, we are okay with Facebook collecting this data.
and then China buying it from Facebook or buying ad targeting or whatever from Facebook
because U.S. companies are getting a cut.
We're not okay with it just going straight to China, right?
Like that would be my most cynical take on it, right?
Yeah.
Like, we got to get our cut.
That's a good take.
I hadn't heard that one, but that rings truer than I would like it to.
It does, and I hate it.
It does.
I don't like it, but I'm going to keep hearing that in my head for a while.
Let's end on a positive and productive note here.
We want to keep people out of privacy nihilism.
I think it is an understandable place to go,
but it is a place we should all do our best to avoid going.
In the absence of these kind of big structural improvements you're talking about
that I think we absolutely are in agreement ought to exist,
what can people do?
What's a useful thing that people can do to start pushing this stuff
at least a little bit in the right direction for themselves.
So the privacy nihilism is so rampant right now.
I think it's more rampant than I've ever seen it.
And I'm going to say clearly and unequivocally,
privacy is not dead.
You can still have privacy, right?
Surveillance capitalism is not an inevitability.
And there are lots of things you can do, right?
Getting off of meta products is a great place to start, right?
you know, uninstall Instagram from your phone.
Get off Facebook, right?
See if this improves your life, right?
There are a lot of really interesting social networks
which are popping up right now,
which are not based on the model of surveillance capitalism
and which are not owned by tech oligarchs, right?
So things like Blue Sky, things like Mastodon,
I think are really interesting models
for what social media without surveillance capitalism could look like.
and doing things like looking at what apps are on your phone, right?
Like, do you, like, if you can uninstall most of the apps on your phone, and you can't, right?
That's a great place to start, right?
Like, do I really need an app from my grocery store?
No, no, I don't.
And I don't need it and I don't want it, right?
Like, I think pushing back on those things, right?
Like, there are so many, so many places now which want us to install an app just to get basic services.
And just kind of refusing to do that,
I'm with the boomers on this one, man.
No, I refuse to install an app to eat at a restaurant.
I refuse to install an app to shop at CBS.
Yeah.
I will not be doing this.
I think that that's a good place to start, right?
Installing ad blockers, there are some really good ad blockers out there.
EFF makes one called Privacy Badger.
There's another one called Ublock Origin.
Those are both great ad blockers, right?
If you're a bit more technical, there's a, there's a,
project called Pyehole
that lets you set up your own
sort of ad blocking DNS
on your network.
You can sell like this is something you can set up on your home
network to prevent a lot of the tracking
that goes on. If you want to go even
a little bit more down the Rabowl,
things like turning off location services on your phone
unless you're using it for navigation,
this is a great way to stop your location
from ending up in these
sort of data broker repositories.
There are a lot of
services, which will delete your data off the internet and try to scrub your data wherever
possible. Things like Delete Me, they all have pros and cons, but checking one of those out
can definitely be worth it. If you're in California doing things like requesting copies of your
data from companies using the California Privacy Rights Act, the CPR laws, right? Like, this can be,
this can be really interesting too, right? Request copies of your data, request to delete your data.
Yeah, there's lots of things you can do, right?
And also, the biggest long-term thing you can do, because these are all band-aids, right?
Like, I want to acknowledge that these are all kind of similar to telling people to, like,
turn off the lights to stop climate change, right?
Sure.
The privacy problem that we have is a systemic problem that's not going to be solved by,
like, individual piecemeal action.
We need a systemic solution for this, right?
And that is comprehensive federal privacy law.
And so a good thing you can do is call your representatives, right?
Call your senators, call your congressmen, and explain to them how important this is, how important it is to you, why it's so important, right?
And get them to understand that this is important.
Get them to understand that this is important to their constituents, right?
So that maybe one day we actually can have this systemic real solution to this problem instead of just having everybody try to solve it for them.
themselves. But the important takeaway here is if you do give up, if you give up on privacy,
they win, right? These companies win if you give up on privacy. And if it was impossible
to have privacy, they wouldn't spend so much money on trying to convince you that it was
impossible to have privacy and that it was a great thing to give up all your data.
I like that. That's a good place to end on.
that I also you've just made me realize it's put a really long time since I did like a full delete of all the apps on my phone
it's time to get rid of some apps this is this is good advice this is now my weekend project I'm going to get rid of every app on my phone that I possibly can and I assume that the answer to that is pretty much all of them yeah I love deleting apps it's my favorite thing it makes me feel so good
Cooper thank you so much for doing this this is this is helpful I learned a ton and I'm very grateful for your time yeah thank you for having me on it was my pleasure
All right, we've got to take one more break, and then we're going to come back,
do a question from the Virchcast hotline.
We'll be right back.
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Before the disembarko, asymptomatikas.
Passengers who'd been stuck aboard the Hanta or maybe Hanta virus-stricken Dutch cruise ship
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where are they now since maybe COVID?
Some of the evacuees, American and French, have since tested positive.
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We do have one individual who was taken to the biocontainment unit early, early this morning,
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They are doing well.
Possibly because this is not the one to freak out over.
Today, Explain drops every weekday afternoon.
All right, we're back.
Let's get to the hotline.
As always, the number is 866 Verge.1.
The email is Vergecast at theverge.com.
We love all your questions.
Thank you again to everybody who has been emailing and calling.
about how you use AI in your regular day-to-day life.
It's been so interesting.
I have enjoyed every single one that we've gotten.
Please keep all your responses coming on that and on everything else.
This week, we have a question about a somewhat surprising gadget
that I haven't thought about in a very long time.
Let's hear it.
Hey, Virchcast, it is Rob.
I might be the only power user of this device,
kind of a pandemic holdover,
but around the pandemic, I had children,
and thus was calling my parents, my kids' grandparents,
quite often using the Facebook now Meta Portal.
That device was kind of part of Facebook's push into hardware,
and they've since deprecated it.
It worked for about a year after the announcement was made,
but has recently started dying,
and the main use case for us is literally just calling my parents at dinner
when we're with our kids.
It's kind of a nice hands-free FaceTime type experience,
and I was wondering if you'll have any recommendations
for other dedicated portal calling type devices
I could use for my kids and me to call my parents,
their grandparents.
Yeah, that's pretty much it.
Thanks so much.
Appreciate what y'all do.
All right, Jen Toohey's here to help me.
Hi, Jen.
Hi, David.
Did you ever have a portal?
I tested the portal go.
I never owned one myself.
I do have several friends who owned one, though,
because it really did, I think it appealed to a lot of non-techie people.
during the pandemic. So I'm sad to hear that they're pretty much dead and dying now,
that's really sad. It is a real bummer. I bought the portal TV during the pandemic, and we used
it a ton. I was so shocked at how good that thing was for, like, as a microphone, especially.
Like, we would just sit on the couch and we would, like, play games with our friends over Zoom,
which is, A, like, insane to remember and think about all of the time that we spent doing that.
But, like, the thing kind of worked.
And I'm sort of bummed to hear that I frankly have not plugged mine in in a long time, but like I'm sad that they're going away. And I will say I looked this up and meta claims that it is continuing to support existing ones. So the first thing you can do is reach out to meta there as a, I would say, small but non-zero chance they might do something for you. But I'm curious where your head goes as far as replacement devices. I think of a couple of possibilities that we can get into it. I'm curious if there's a
anything that immediately comes to mind for you? Yeah, well, I think the most obvious alternative,
and probably the one I would actually have recommended to people, rather than buying this in the
first place, except for one reason, is an echo show, because Amazon really has kind of perfected
the Alexa calling experience, as much as it does still have some rough edges, but it is very
universal, like the other person doesn't have to have an echo show for you to use it as a calling
device. They just have to have the Alexa app on their phone. So, you know, you're not limited
by hardware. And it works very well. And the new Echo Show devices have the kind of tracking.
So if you're sitting, having your kids, talk to their grandparents, you know, you don't have to
like make sure they're sitting right in front of the camera. And the portal had a good, had that too,
has that kind of the, what is, it's got a technical term. Yeah, it's like the automatic pan in Zoom that
keeps you in frame, which I find sort of unnerving in a lot of cases, but for this one use case,
I think, is like exactly. Like chasing a child around is the one good use case for this technology.
It is. And the Echo Show 8 and Echo Show 10 would be sort of my go-toes. The Echo Show 8 is the less
expensive, similar size to the portal, similar features. You know, it doesn't sound like he used
any of the other features of the portal, but you can, you know, it works as a photo frame.
There are other things you can do with it. Obviously,
the voice assistant built in.
And the Echo Show, the current one, has the framing, the auto-framing.
And then the Echo Show 10 is actually on a robotic arm and will follow you around.
So like if you're having a conversation in the kitchen, it will follow you as you go.
It's an older device now and it's still quite expensive, though.
It's $250.
Okay.
I mean, the portals are pretty expensive too.
So I think on that front, that's not so terrible.
Yeah.
Like, it's definitely like $100 more than I'd like it to be.
But I feel like that's still in the realm of like, if it solves this problem, so be it.
Okay, I have two questions about the Echo Show, though.
One is like, convince me that Alexa calling is actually good.
Because A, I used Alexa calling when it first came out and it was not good.
Like, not good to the point that I kind of stopped trying.
And B, I do occasionally have to use Chime, which is Amazon's like own video calling service.
And like the people who make Chime.
think chime sucks. Like, that is reporting. They don't like it. It's bad. Everyone agrees. But you're
telling me Alexa calling now is good. Yeah. I mean, it's, is there a really good video calling service
out there? I mean, maybe FaceTime. That's fair. But the problem with FaceTime is everyone has to
have an Apple device. And if grandparents have an Apple device and, you know, everyone has an Apple device,
maybe use an iPad if you don't already have one.
That's a good choice.
We are hearing rumors that there's going to be an iPad on an arm that will move around one day.
So, you know, if you can wait, wait and see if that comes out if you're an Apple household.
But, you know, you're limited with iPads to people that can use FaceTime.
And Alexa Calling with its universal aspect, I feel like, is a good bet.
And they've been refining it and making it better over the years.
You can also use your Echo Show to make phone calls.
too. So you can just call someone's landline or cell phone, not video calling, but it's like a phone
for your home, which, you know, it's kind of weird because we don't have those anymore.
It is true. And there is something to the, like, the phone that is just in a place on a table
that you kind of go to when you want to, particularly for kids. And it's like having them,
it's one thing, like I try to hand my two-year-old my phone and he just like throws it on the
ground and runs away. But there's something too. It's like, this is where the phone is and they go to it.
Like that actually kind of works.
For sure.
And when you have young, older than you, but younger than my kids who don't have phones,
but are maybe old enough to be home alone for 30 minutes, they don't have a phone.
So if something happened, you know, now you can actually use Alexa to call, like you can,
they can say call mom and call you or call 911.
You know, not having landlines in our homes has kind of opened up this kind of weird gray area,
especially when you have kids at home.
So I feel like an Echo Show is a good solution here.
If you aren't a fan of the Amazon side of things,
you know, I think the Apple option, the iPad, is probably your best other choice.
Video calling as a whole has kind of dropped off the cliff since the end of the pandemic.
You know, when the portal launched, it had like seven different services you could use.
So it had Zoom, you had WhatsApp, Facebook, all of that.
I don't think there is any other way you can use WhatsApp or Facebook on a video calling device today that I can think of.
That's right. I've done a fair amount of research on this now because I assume the people, like A, I think there are a lot of people out there whose main connection to family is through one of those two apps, Messenger or WhatsApp.
And I also think there's a strong chance that if you are still now a portal user, it's because it works.
Of those. Yes. Because of those two things. Right. So my assumption, Rob are.
caller didn't say, but my assumption is that the reason this is hard to replace is because of
WhatsApp and Messenger. And on that front, you're just hosed. There just isn't a good answer.
No, a laptop. Yeah, a laptop works fine. An iPad works fine. Yeah, you could do an iPad for
WhatsApp video calling. They're just such overkill. And I kind of feel like... It's overkill, yeah.
And movable. Well, yeah, true. An iPad, if you think it's hard to take a cell phone out of your
kid's hand. Try taking an iPad. I mean, it'll get used for other things. Again, this is why I'm
kind of excited about whatever Apple is going to come up with in terms of a home device, because, yes,
you could use an iPad as a WhatsApp calling device if it was fixed somewhere in your house
for children. Obviously, you can use it if it moves too. But the kid aspect is a tablet isn't going to
stay fixed. Although, speaking of, as we've mentioned this, I'm sitting here staring at my pixel
tablet, which could be another option. You could do WhatsApp calling through that. Again, it's not
fixed, but you can take it off the speaker. But that would be another option. I just don't feel
that comfortable recommending pixel hardware right now. That is very fair. Well, I have another Google
question, which we should come to one on a second. But I will say, I think a non-ridiculous answer to
sort of solving this problem is just to find the cheapest Android tablet you possibly can.
Yeah.
Because like the camera will be fine.
Yeah.
It will run all these apps on Android, which is I think the way to solve your compatibility problem.
It's not going to be nearly as like clean and useful and dedicated as something like the portal was.
No.
But if you're just like, I just need a thing I can prop on a coffee mug and put in front of my kid, like a cheap Android tablet will do that job fairly successfully.
Yes.
Yes.
So I think that's one way to go.
But I do think the.
dedicated device experience is real.
Like, there's a reason people gravitated to things like the portal in the first place.
You have not mentioned a Nest Hub one single time.
Oh, no.
Why?
Yeah, okay.
Because that was what I figured.
They don't do that.
They had some kind of calling feature at some point, but it keeps changing and going away
and is not helpful.
I mean, the pixel tablet would be better than a Nest Hub at this stage, definitely.
The pixel tablet with its dock, speaker dock, too, is a nice.
little device. I think it's about ready for an upgrade and there were quite a few rumors that
Google wasn't going to upgrade it. So again, I just, if you've been burned by one device
dying and losing support, I honestly feel like an Echo Show is probably, or an iPad are going to be,
you know, those aren't going anywhere. Right. Yeah. With Google, it's like, can I interest you in
another dead product that its company doesn't care about it at all? I mean, how you talk to the
person at the other end is the ultimate decision here. And he didn't mention that. But as you say,
but if they were using WhatsApp and Facebook Messenger, you know, Alexa app is going to work in the same way on your phone.
It'll call. It comes through like a call on their end when you call them. I think, I do think,
that's the simplest, most straightforward. Sorry. I have like seven of them around and I thought I muted most of them,
but apparently not.
So close.
Oh, it's, okay, I know why, because you made me get the Echo Show 10 out.
So this, we didn't come up, yeah, we did not discuss this.
But I should mention, in case Zoom was the way you were calling, because you could zoom through the portal,
you can zoom through Echo Show devices.
So if that was the way that they were communicating with the grandparents,
although only the Echo Show 10 works with Zoom,
or the first or second-gen echo show 8, the third-gen-echo-show, the most new one,
which you would expect to go by if that's what you were hoping to buy, you know,
or by the latest gen, does not support Zoom.
What a perfect explanation of Amazon's entire product strategy.
There's just like, they have a grab bag of things that it does,
and somebody just reaches in and pulls out a bunch, and that's what their devices are.
And actually, the Zoom experience on the Echo Shows is quite good.
I tested it. I did a how-to on our site if you want to check it out. And it was a good experience. We stopped using Zoom for work calls, but I actually used it for work a lot because it would just pop up and say, are you ready for your call? And I could just press it and it would be there. And that was what I used the portal for, too. It was a good integration. It had a similar experience on the portal as it did on the show. So if that was the way you were going, then the show is definitely the best option. Just don't get the latest Echo Show 8 because it won't work with Zoom.
Yeah, I think I'm increasingly convinced as you talk that the Echo Show Alexa calling is the way to go.
Because the Echo Show microphones are going to be better, especially for like people moving around a room than even something like an iPad is going to be.
The speakers are very good.
The calling stuff is very like the technology for calling is very good inside of those devices.
And I think the pitch to family members of like all you need is the Alexa app, especially
probably doable.
Not so bad, yeah.
It's not great, but it's doable.
And it gives you the opportunity of like Christmas
2025 gift.
Here is your own box for calling your grandchildren.
Yes.
Which is like a spectacular victory of a device.
I will put all pictures of your grandchildren and you can press this button and call
them.
Yeah.
Is a win.
Okay.
I think that's it.
So which, if we're doing calling, it means you can get any, any echo show you want.
We're doing this all through a little.
Alexa, which Echo Show would you recommend for our caller here?
I think 10 because of its rotating arm.
I think the Echo Show 10, it is $250, though,
and the Echo Show 8 second gen would be a perfectly acceptable alternative
and about half the price.
So I think the camera's not as good.
The speakers aren't going to be quite as good,
but it will work in the same.
The software is the same.
So I would, yeah, I mean, the Echo Show 10 would be more fun,
especially if your kids are moving around a lot.
Right.
They can't run away from Grandma as easily with the Show 10.
True.
But if you can convince your family to download the Alexa app,
pick your favorite code.
Yes.
Yes.
Well, I wouldn't do the five.
That's a bit too small.
And then there's the new, huge ones.
There's like the 21 that just came out.
Now you're talking.
Put that on your dining room table.
See what happens.
I'm into that.
It's a bit large.
I think these are better.
All right.
So, yeah, I think the eight or ten seems like the right place to live.
All right.
Jen, thank you.
I hope this helps.
You're welcome.
All right, that is it for the Vergecast today.
Thank you to everybody who came on the show.
And thank you, as always, for listening.
There's lots more on everything we talked about in this episode,
from our S-25 reviews to the rest of our phone coverage,
to all the stuff with TikTok and Red Note and Deepseek and everything, China at theverse.
com.
I'll put lots of links in the show notes.
But as always, read the website.
Lord help us, there is a lot going on right now.
As always, if you have thoughts, questions, or feelings,
you can email Vergecast at the verge.com or call the hotline.
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The Vergecast is a Verge production and part of the Vox Media podcast network.
Nelai and I will be back on Friday to talk.
about all the politics, all the news, whatever weird stuff is happening at the FCC,
more gadgets that are still to come, and everything else. We'll see you then. Rock and roll.
